Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: Medical, Dental, Prescription, and Vision for employee and all legal dependents. 401(k) plan with 10% employer match after 1 year of employment. Employer paid life insurance. Short and long term disability. Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: Hearing: within normal limits with or without use of corrective hearing devices. Vision: adequate to read 12-point type with or without use of corrective lenses. Must be able to verbally interact with staff, clients, and public. Manual dexterity of hands/fingers for writing and data entry. Able to lift up to 100 lbs. Standing >25% of the day. Walking >50% of the day. Pushing up to 60 lbs. Pulling up to 60 lbs. Rescue assist up to 300 lbs. RESPONSIBILITIES: Maintains a positive peer relationship and performs as a team player. Plans and prioritizes to maintain a time and attendance record which complies with company policy. Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. Works independently in a very detail oriented manner and meets deadlines. Employee reports to work in a timely manner. Employee utilizes breaks and meal periods to care for personal business outside of the work area. Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. Be a positive role model to all members/patients. Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. Ensures recreation facilities are safe, clean, and equipment operates correctly. Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. Communicates directly with members to determine needs and interests, seeking support as needed Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. Other duties as assigned. PM22 PI6fb43c3726e1-2773
09/01/2025
Full time
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: Medical, Dental, Prescription, and Vision for employee and all legal dependents. 401(k) plan with 10% employer match after 1 year of employment. Employer paid life insurance. Short and long term disability. Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: Hearing: within normal limits with or without use of corrective hearing devices. Vision: adequate to read 12-point type with or without use of corrective lenses. Must be able to verbally interact with staff, clients, and public. Manual dexterity of hands/fingers for writing and data entry. Able to lift up to 100 lbs. Standing >25% of the day. Walking >50% of the day. Pushing up to 60 lbs. Pulling up to 60 lbs. Rescue assist up to 300 lbs. RESPONSIBILITIES: Maintains a positive peer relationship and performs as a team player. Plans and prioritizes to maintain a time and attendance record which complies with company policy. Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. Works independently in a very detail oriented manner and meets deadlines. Employee reports to work in a timely manner. Employee utilizes breaks and meal periods to care for personal business outside of the work area. Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. Be a positive role model to all members/patients. Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. Ensures recreation facilities are safe, clean, and equipment operates correctly. Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. Communicates directly with members to determine needs and interests, seeking support as needed Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. Other duties as assigned. PM22 PI6fb43c3726e1-2773
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $24.00 per hour based on a full time schedule This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
08/31/2025
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $24.00 per hour based on a full time schedule This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Medical Assistant (Known internally as a Lab Services Specialist/ Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $24.00 per hour based on a full time schedule This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Kendall Square office in Cambridge, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
08/30/2025
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Medical Assistant (Known internally as a Lab Services Specialist/ Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $24.00 per hour based on a full time schedule This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Kendall Square office in Cambridge, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Overview: At NovaCare, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Lancaster, PA Type of Employment: Part time Hours: Monday-Friday and evenings until 7pm Full Medical and Dental Benefits: No Qualifications: Minimum Qualifications: High School Diploma Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/08/2021
Full time
Overview: At NovaCare, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Lancaster, PA Type of Employment: Part time Hours: Monday-Friday and evenings until 7pm Full Medical and Dental Benefits: No Qualifications: Minimum Qualifications: High School Diploma Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Overview: At NovaCare Rehabilitation, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Eldersburg, MD Type of Employment: Part time Hours: Varied; must be available for evenings, mornings, and potentially occasional Saturday mornings (one every 4-6 weeks) Full Medical and Dental Benefits: No College Students with flexible schedules welcome to apply! Must have own transportation. Qualifications: Minimum Qualifications: High School Diploma Preferred Qualifications: Customer Service experience 1 Year Front Desk experience Health Care experience Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/08/2021
Full time
Overview: At NovaCare Rehabilitation, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Eldersburg, MD Type of Employment: Part time Hours: Varied; must be available for evenings, mornings, and potentially occasional Saturday mornings (one every 4-6 weeks) Full Medical and Dental Benefits: No College Students with flexible schedules welcome to apply! Must have own transportation. Qualifications: Minimum Qualifications: High School Diploma Preferred Qualifications: Customer Service experience 1 Year Front Desk experience Health Care experience Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Overview: At Select Physical Therapy, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Ephrata, PA Type of Employment: Part time Hours: Varied; Evening availability Full Medical and Dental Benefits: No Qualifications: Minimum Qualifications: High School Diploma Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/07/2021
Full time
Overview: At Select Physical Therapy, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Ephrata, PA Type of Employment: Part time Hours: Varied; Evening availability Full Medical and Dental Benefits: No Qualifications: Minimum Qualifications: High School Diploma Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Overview: JOB SUMMARY: Performs a variety of tasks in a clinic setting to enable Therapists to advise and treat patients in accordance with Concentra policies, practices and procedures. Responsibilities: MAJOR DUTIES & RESPONSIBILITIES: Reviews initial referral request for therapy services. Reviews PT Authorization Guidelines and Protocol notes. Contacts appropriate payer (employer/insurance carrier) to obtain authorization for requested therapy services. Submits required documentation to payer to assist in authorization process. Notifies the patient of scheduled therapy appointment(s) Documents all appropriate information per Policy and Procedure. Communicates referral status and/or non-standard issues to the referring CMC Provider, Center Therapy Director, CSS Manager and other involved parties. Communicates with center staff as necessary. Submits appropriate reports to CSS Manager/Area Therapy Director. Occusource-Check in therapy Check out - therapy Schedule Charge out therapy Escorts patients and coordinate flow Pulls medical records and process charts Calls no shows Maintains authorization process/logs Tracks Plan of Care Patient Care/Dept. maintenance: (increase therapist efficiency) Walk patients from therapy to the exam room and write the appropriate information on the provider board. Print transcriptions and reports for Center Therapy Director Call for authorization and document on correct form. If after 3 attempts, is unsuccessful in obtaining authorization, contact employer and notify Medical Director and Center Therapy Director. Call patients daily to remind them of their appointment for the next day and fill out appropriate log. Call patients who have missed their appointment and document in the patient chart the reason for the missed appointment. Wash/Fold therapy linens. Wipe down treatment tables. Refill ultra sound bottles. Check temperature of hydro collator / paraffin bath and record in daily log. Performs HPEs Weekly: Maintain inventory of therapy supplies and printed forms. Discard electrodes of discharged patients. Put together packets for Group Health Marketing. Monthly Fill/change water as needed in hot pack collator. Maintain inventory Fill/change water as needed in hot pack collator. Defrost cold pack collator. Performs department cleaning Completes Essential Functions inventory form Assists with patient set up/take down Supervises exercise programs Performs other duties as assigned. WORKING CONDITIONS: Office environment This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Qualifications: EDUCATION/CREDENTIALS: High school diploma or GED- Additional Data: BENEFITS SUMMARY: 401(k) with Employer Match Medical/Vision/Prescription/Dental Plans Life Insurance/Disability Paid Time Off Colleague Referral Bonus Program If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
11/07/2021
Full time
Overview: JOB SUMMARY: Performs a variety of tasks in a clinic setting to enable Therapists to advise and treat patients in accordance with Concentra policies, practices and procedures. Responsibilities: MAJOR DUTIES & RESPONSIBILITIES: Reviews initial referral request for therapy services. Reviews PT Authorization Guidelines and Protocol notes. Contacts appropriate payer (employer/insurance carrier) to obtain authorization for requested therapy services. Submits required documentation to payer to assist in authorization process. Notifies the patient of scheduled therapy appointment(s) Documents all appropriate information per Policy and Procedure. Communicates referral status and/or non-standard issues to the referring CMC Provider, Center Therapy Director, CSS Manager and other involved parties. Communicates with center staff as necessary. Submits appropriate reports to CSS Manager/Area Therapy Director. Occusource-Check in therapy Check out - therapy Schedule Charge out therapy Escorts patients and coordinate flow Pulls medical records and process charts Calls no shows Maintains authorization process/logs Tracks Plan of Care Patient Care/Dept. maintenance: (increase therapist efficiency) Walk patients from therapy to the exam room and write the appropriate information on the provider board. Print transcriptions and reports for Center Therapy Director Call for authorization and document on correct form. If after 3 attempts, is unsuccessful in obtaining authorization, contact employer and notify Medical Director and Center Therapy Director. Call patients daily to remind them of their appointment for the next day and fill out appropriate log. Call patients who have missed their appointment and document in the patient chart the reason for the missed appointment. Wash/Fold therapy linens. Wipe down treatment tables. Refill ultra sound bottles. Check temperature of hydro collator / paraffin bath and record in daily log. Performs HPEs Weekly: Maintain inventory of therapy supplies and printed forms. Discard electrodes of discharged patients. Put together packets for Group Health Marketing. Monthly Fill/change water as needed in hot pack collator. Maintain inventory Fill/change water as needed in hot pack collator. Defrost cold pack collator. Performs department cleaning Completes Essential Functions inventory form Assists with patient set up/take down Supervises exercise programs Performs other duties as assigned. WORKING CONDITIONS: Office environment This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Qualifications: EDUCATION/CREDENTIALS: High school diploma or GED- Additional Data: BENEFITS SUMMARY: 401(k) with Employer Match Medical/Vision/Prescription/Dental Plans Life Insurance/Disability Paid Time Off Colleague Referral Bonus Program If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
Overview: At NovaCare, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Reading, PA Type of Employment: Part time Hours: Monday-Friday including two evenings per week until 7pm Full Medical and Dental Benefits: No *Hours may increase to Full time based on volume. Qualifications: Minimum Qualifications: High School Diploma Preferred Qualifications: Bilingual (English/Spanish) Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/07/2021
Full time
Overview: At NovaCare, a division of Select Medical, we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At NovaCare, we work together to achieve our company objectives. Office Assistant Job Summary - To maintain the overall appearance of the clinic and assist front desk staff with administrative tasks. Responsibilities: Essential Functions Ensure the cleanliness of the clinic Dust all rooms in the clinic daily - including but not limited to machines, tables, and blinds Vacuum all carpets weekly Keep all linens fully stocked Maintain the cleanliness of the restroom - including but not limited to wiping down fixtures, toilets, and sinks Keep all restroom products fully stocked Mop restrooms weekly Maintain temperatures of the hot packs and the freezer packs via tracking log Remove all trash from cans daily Maintain disinfectant spray bottles for gym for patients and members Assist Patient Service Specialist with faxing and filing as needed Secure facility at the end of the day - turn down lights and lock doors Maintains inventory and stocks new inventory Performs other duties or special projects as assigned. Schedule: Clinic Location: Reading, PA Type of Employment: Part time Hours: Monday-Friday including two evenings per week until 7pm Full Medical and Dental Benefits: No *Hours may increase to Full time based on volume. Qualifications: Minimum Qualifications: High School Diploma Preferred Qualifications: Bilingual (English/Spanish) Required Skills/Abilities: Good organizational skills Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Ability to speak and hear sufficiently to understand and give directions Additional Data: At Select Medical, we achieve results through our strong cultural behaviors and want employees to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical is the nation's leading outpatient therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming and positive environment. We operate with over 1800 locations in 39 states, and the Distric of Columbia, primarily operating as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, and Keystone Physical Therapy. Our highly respected clinical teams provide preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. We are looking for someone to join our team who will help us make a positive impact in the local community and throughout our company! To apply, complete our FULL HR application at Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Overview: JOB DESCRIPTION: Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the Front Office is one of the most important roles in our company. You are the face of Concentra to our communities. We will rely on your ability to maintain a calm, friendly and welcoming demeanor under just about any circumstances. Concentra offers limitless growth opportunities so you can continue to build your career in the health care field. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude and excellent communication skills will make a direct, meaningful impact on the patient experience. If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. Apply today! Responsibilities: DAILY RESPONSIBILITIES: As the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative duties. Greets patients and visitors, communicates wait times and directs them accordingly. • Obtains authorization as needed to process patients for services needed. • Checks patients in appropriate patient management system in accordance with client company protocols. • Explains all required forms to patients and ensures proper completion of all paperwork. • Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly. • Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer's protocols. • Files paperwork, medical records and correspondence according to defined company procedure. • Maintains inventory of office supplies and printed forms. • Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms. • Follows HIPAA guidelines and safety rules • Attends center staff meetings and participates in ongoing training • Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required. • Assists Center Administrator in managing daily administrative functions. • Complete understanding and ability to perform in all aspects of front office operations • Performs duties to achieve or exceed established service standards • Assists in maintaining a neat, clean and orderly appearance throughout the facility • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: JOB REQUIREMENTS: High school graduate or equivalent One year of experience in customer service environment preferred Demonstrated Intermediate knowledge of PCs, word processing, and data entry Demonstrated excellent customer service and communication skills Additional Data: This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
11/07/2021
Full time
Overview: JOB DESCRIPTION: Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the Front Office is one of the most important roles in our company. You are the face of Concentra to our communities. We will rely on your ability to maintain a calm, friendly and welcoming demeanor under just about any circumstances. Concentra offers limitless growth opportunities so you can continue to build your career in the health care field. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude and excellent communication skills will make a direct, meaningful impact on the patient experience. If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. Apply today! Responsibilities: DAILY RESPONSIBILITIES: As the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative duties. Greets patients and visitors, communicates wait times and directs them accordingly. • Obtains authorization as needed to process patients for services needed. • Checks patients in appropriate patient management system in accordance with client company protocols. • Explains all required forms to patients and ensures proper completion of all paperwork. • Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly. • Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer's protocols. • Files paperwork, medical records and correspondence according to defined company procedure. • Maintains inventory of office supplies and printed forms. • Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms. • Follows HIPAA guidelines and safety rules • Attends center staff meetings and participates in ongoing training • Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required. • Assists Center Administrator in managing daily administrative functions. • Complete understanding and ability to perform in all aspects of front office operations • Performs duties to achieve or exceed established service standards • Assists in maintaining a neat, clean and orderly appearance throughout the facility • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: JOB REQUIREMENTS: High school graduate or equivalent One year of experience in customer service environment preferred Demonstrated Intermediate knowledge of PCs, word processing, and data entry Demonstrated excellent customer service and communication skills Additional Data: This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
Scheduler US-OR-Gresham Job ID: 21-20026 Type: Regular Full-Time Mount Hood Medical Center campus Overview At Legacy, every one of our team members plays an important role. Together, we are a team dedicated to making life better for others. As a scheduler, you make it possible for physicians and personnel to coordinate procedures so that our patients get the best possible care. Although you will not have direct interaction with patients, your work as a Scheduler will have a profound impact on the services they receive. In addition to scheduling procedures and assisting physicians with scheduling policies, you will provide clerical support to the front desk and may act as a resource for new personnel during orientation. Responsibilities Computerized Scheduling--schedules procedures for multiple rooms using scheduling computer system. Determines availability of staff and room availability based on procedure being performed. Automated Computerized Staffing-may enter staff members and create schedule types, work patterns as needed. May load varying data into system about personnel, budget and staff coverage. Independently performs daily patient/procedure data entry into computer system. May assist manager with maintaining and updating staff profiles. May assist computer program director with various computer duties updating system, timebooking information etc. May independently initiate required reports. Maintains patient confidentiality. May work with the Anesthesia department to create a smooth schedule. Duties may include: assigning each patient's anesthesiologist, notifying Anesthesia of their assigned cases, changes in their schedules, etc. Enters into the computer system patient's assigned anesthesiologist, room number, and any pertinent information needed for the procedure. May function as Secretarial support-- performing various and numerous duties. Performs department typing as assigned. Completes patient charges, reviews and updates suture lists, miscellaneous charge list, etc., as needed to ensure proper revenue. Qualifications Education: Completion of high school or equivalent. Experience: Medical assistant, Secretary, Unit Secretary, Surgical Technician or Imaging Support Specialist preferred. Skills: Knowledge of appropriate computer systems and software. Knowledge of department policies and procedures. Medical terminology. Requires typing 35 wpm. Demonstrated time management and organizational skills. Demonstrated communication skills. Demonstrated ability to work under stress. Demonstrated ability to work with confidential information. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action Equal Opportunity Employer/Vet/Disabled PI
09/25/2021
Full time
Scheduler US-OR-Gresham Job ID: 21-20026 Type: Regular Full-Time Mount Hood Medical Center campus Overview At Legacy, every one of our team members plays an important role. Together, we are a team dedicated to making life better for others. As a scheduler, you make it possible for physicians and personnel to coordinate procedures so that our patients get the best possible care. Although you will not have direct interaction with patients, your work as a Scheduler will have a profound impact on the services they receive. In addition to scheduling procedures and assisting physicians with scheduling policies, you will provide clerical support to the front desk and may act as a resource for new personnel during orientation. Responsibilities Computerized Scheduling--schedules procedures for multiple rooms using scheduling computer system. Determines availability of staff and room availability based on procedure being performed. Automated Computerized Staffing-may enter staff members and create schedule types, work patterns as needed. May load varying data into system about personnel, budget and staff coverage. Independently performs daily patient/procedure data entry into computer system. May assist manager with maintaining and updating staff profiles. May assist computer program director with various computer duties updating system, timebooking information etc. May independently initiate required reports. Maintains patient confidentiality. May work with the Anesthesia department to create a smooth schedule. Duties may include: assigning each patient's anesthesiologist, notifying Anesthesia of their assigned cases, changes in their schedules, etc. Enters into the computer system patient's assigned anesthesiologist, room number, and any pertinent information needed for the procedure. May function as Secretarial support-- performing various and numerous duties. Performs department typing as assigned. Completes patient charges, reviews and updates suture lists, miscellaneous charge list, etc., as needed to ensure proper revenue. Qualifications Education: Completion of high school or equivalent. Experience: Medical assistant, Secretary, Unit Secretary, Surgical Technician or Imaging Support Specialist preferred. Skills: Knowledge of appropriate computer systems and software. Knowledge of department policies and procedures. Medical terminology. Requires typing 35 wpm. Demonstrated time management and organizational skills. Demonstrated communication skills. Demonstrated ability to work under stress. Demonstrated ability to work with confidential information. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action Equal Opportunity Employer/Vet/Disabled PI
Are you are looking for a fast-paced environment where you can make a difference every day? Then this is the opportunity for you! CSI PROFESSIONAL is a national professional recruiting firm that is currently seeking a RECEPTIONIST/REFERRAL COORDINATOR to support one of our clients, a healthcare provider specializing in Geriatric care, in APOPKA, FL Title of Job: Referral Coordinator/Receptionist Pay: $16-$17/HR Hours: Full Time; 8a-5p Status: Contract to Hire Location: Apopka, FL Effective Date / Tentative Start Date: ASAP The Collections Specialist performs all functions related to the timely follow-up and collection of third-party patient accounts, in accordance with State and Federal rules and regulations and hospital policy and procedure WHO SHOULD APPLY? If you are/have: 1+ years of prior healthcare collections/billing experience Reception or front desk experience Verifiable High School diploma/GED We would love for you to apply to become part of the team that is not only changing people's lives for the better but changing the health care system for the next generations to come. Job Requirements: REQUIRED JOB DUTIES: Reviews reports from insurance companies/government payers for possibility of resubmission Resubmits, bills patient, or writes-off as appropriate Files appeals on rejected services within filing deadline Follows-up on unpaid third-party accounts by telephone and/or tracer within time frames and guidelines set forth in hospital policies and procedures Prepares rebilling as necessary Reviews correspondence received from third party carriers, and responds before insurance company deadlines Makes request for medical records when necessary Reviews payments on accounts for accuracy Contacts insurance carriers if payment is less than quoted benefits to resolve balance responsibility Calculates or recalculates contractual allowances and corrects as necessary Corrects Managed Care discounts, employee discounts, etc. as necessary after recalculating discount Documents all insurance activity in computer system Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of members served by the department Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each member served About Us CSI PROFESSIONAL is a recruiting firm established in 1994 that has been awarded "Best of Staffing" for 6 years in a row. We provide outstanding services to the world's leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration. Benefits Offered: Weekly Pay Medical, dental, and vision coverage Voluntary Life and AD&D coverage Paid Training For additional information, please apply!
09/11/2021
Full time
Are you are looking for a fast-paced environment where you can make a difference every day? Then this is the opportunity for you! CSI PROFESSIONAL is a national professional recruiting firm that is currently seeking a RECEPTIONIST/REFERRAL COORDINATOR to support one of our clients, a healthcare provider specializing in Geriatric care, in APOPKA, FL Title of Job: Referral Coordinator/Receptionist Pay: $16-$17/HR Hours: Full Time; 8a-5p Status: Contract to Hire Location: Apopka, FL Effective Date / Tentative Start Date: ASAP The Collections Specialist performs all functions related to the timely follow-up and collection of third-party patient accounts, in accordance with State and Federal rules and regulations and hospital policy and procedure WHO SHOULD APPLY? If you are/have: 1+ years of prior healthcare collections/billing experience Reception or front desk experience Verifiable High School diploma/GED We would love for you to apply to become part of the team that is not only changing people's lives for the better but changing the health care system for the next generations to come. Job Requirements: REQUIRED JOB DUTIES: Reviews reports from insurance companies/government payers for possibility of resubmission Resubmits, bills patient, or writes-off as appropriate Files appeals on rejected services within filing deadline Follows-up on unpaid third-party accounts by telephone and/or tracer within time frames and guidelines set forth in hospital policies and procedures Prepares rebilling as necessary Reviews correspondence received from third party carriers, and responds before insurance company deadlines Makes request for medical records when necessary Reviews payments on accounts for accuracy Contacts insurance carriers if payment is less than quoted benefits to resolve balance responsibility Calculates or recalculates contractual allowances and corrects as necessary Corrects Managed Care discounts, employee discounts, etc. as necessary after recalculating discount Documents all insurance activity in computer system Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of members served by the department Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each member served About Us CSI PROFESSIONAL is a recruiting firm established in 1994 that has been awarded "Best of Staffing" for 6 years in a row. We provide outstanding services to the world's leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration. Benefits Offered: Weekly Pay Medical, dental, and vision coverage Voluntary Life and AD&D coverage Paid Training For additional information, please apply!
Overview: Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you. This is not your average front desk, receptionist position - it's so much more! Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your coworkers' experience, and the results we achieve as a company. At Select Medical, every team member has a critical role to play in the success of our patients and our company. As a Patient Service Specialist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So while you will be stationed at the front desk, you will be making an impact on every patient's care experience. Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people's lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community. General Requirements: The ideal Select Medical employee is… Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients Patient-centric mindset: the patient always comes first and you will make the first and last impression on them Exceptional communication skills: communicate proactively and with empathy Detail-oriented: people count on you to ensure all the details are done correctly the first time around Team Player: you will be an integral part of a clinical team Responsibilities: Responsibilities: You're more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence... Warmly greet every patient with eye contact, a smile, and a positive statement Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations Carefully conduct insurance authorizations and verifications Collect co-pays from patients with attention to detail Offer a fond farewell, providing any pertinent information about their next appointment Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep Live the Select Medical Values in every interaction, every day Schedule: Clinic Location: Des Moines, IA Type of Employment: Full time 1 year of previous scheduling exp: Required Qualifications: Minimum Qualifications: We will not consider candidates if they dont meet these requirements! High School Diploma or GED required 1 Year Scheduling experience Preferred Qualifications: Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.) Ability to type 40 words per minute preferred Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions Additional Data: As a Select Medical employee, we want you to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1700 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. To apply, complete our FULL HR application at . Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
09/11/2021
Full time
Overview: Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you. This is not your average front desk, receptionist position - it's so much more! Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your coworkers' experience, and the results we achieve as a company. At Select Medical, every team member has a critical role to play in the success of our patients and our company. As a Patient Service Specialist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So while you will be stationed at the front desk, you will be making an impact on every patient's care experience. Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people's lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community. General Requirements: The ideal Select Medical employee is… Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients Patient-centric mindset: the patient always comes first and you will make the first and last impression on them Exceptional communication skills: communicate proactively and with empathy Detail-oriented: people count on you to ensure all the details are done correctly the first time around Team Player: you will be an integral part of a clinical team Responsibilities: Responsibilities: You're more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence... Warmly greet every patient with eye contact, a smile, and a positive statement Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations Carefully conduct insurance authorizations and verifications Collect co-pays from patients with attention to detail Offer a fond farewell, providing any pertinent information about their next appointment Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep Live the Select Medical Values in every interaction, every day Schedule: Clinic Location: Des Moines, IA Type of Employment: Full time 1 year of previous scheduling exp: Required Qualifications: Minimum Qualifications: We will not consider candidates if they dont meet these requirements! High School Diploma or GED required 1 Year Scheduling experience Preferred Qualifications: Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.) Ability to type 40 words per minute preferred Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions Additional Data: As a Select Medical employee, we want you to: Be Patient-Centered: focus on the needs of patients to help improve their lives Build Trust: speak up, make good decisions, and trust others to do the same Own the Future: own your success and take action to build a successful career Think First: understand that good data is key to achieving superior results Celebrate Success: recognize and reward others for the value they create Create Change: innovate in how you perform your role Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1700 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. To apply, complete our FULL HR application at . Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Description: CAN Community Health, Inc Job Description Exempt Job Title: EMR Training Specialist Date Created: 1/22/2021 Statement of Purpose: This position is CAN Community Health's front-line contact with our internal customers, clinical staff and providers. This position is responsible for the preparation, implementation, and evaluation of EMR training program. Responsible for continuous education of all clinical staff and all employees who interact with CAN Community Health's electronic medical record. Essential Duties: Electronic Medical Records Training Specialist Provides EMR training and support to new and established staff individually or via group training presentations. Schedule and coordinate training of EMR system as new clinics are on-boarded. Schedule and coordinate training of any software that interfaces or integrates with the EMR system. Completes random new hire user workflow audits within the EMR system during the first 60 days with feedback to the audited individual and their manager. Follows up with EMR users who do not receive passing scores from competency testing or other assigned HealthStream assignments Contributes to a library of training tools, recorded training videos and documents. Performs periodic quality/accuracy reviews of eCW workflow documentation to identify individual and/or department educational improvement opportunities Assists with MIPS/HEDIS quality audits and training Contributes to team effort by accomplishing related results as needed. Stays aware of eCW changes and maintains eCW competencies. Monitor EMR helpdesk ticketing system when assigned and resolve tickets as appropriate Promotes and practices CAN Community Health Inc's mission and values and adheres to its policies and procedures. Secondary Duties: Electronic Medical Records Training Specialist Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy and respect in all interpersonal relationships with CAN patients, staff and visitors. Cross-train for effective team participation. Maintain confidentiality regarding patients/clients, family and employees in accordance with HIPAA, regulatory, professional and organizational standards. Serves as back-up to EMR Helpdesk as necessary. Performs all other duties as assigned . Requirements: Skills & Abilities: Electronic Medical Records Training Specialist eCW experience preferred Demonstrate knowledge of HIPAA rules, regulations, and mandates Knowledge of Microsoft Word, Power Point, Excel, SharePoint and Outlook. Knowledge of medical office workflows. Ability to operate a computer and basic office equipment. Ability to exercise judgment to solve operational problems where the answer is not apparent. Ability to read, understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with fellow EMR team members clinical staff, patients, and the public. Must be well organized and detail oriented. Travel up to 75% to CAN Community Health clinics to conduct onsite training/observations Weekend or overnight travel may be required. CAN Required Training: Electronic Medical Records Training Specialist General Orientation HIPAA Sexual Harassment Basic Annual Safety Training HIV/AIDS Health Stream Courses (as assigned) Education/Professional: Electronic Medical Records Training Specialist High School Degree required Associates degree or Bachelor's degree preferred Minimum of 1-3 years of Healthcare trainer experience Physical Demands: Electronic Medical Records Training Specialist Neat professional appearance. Exerts up to 10lbs of force occasionally and /or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for a brief period of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity Machines/Equipment and Tools Used: Electronic Medical Records Training Specialist Computers and various software programs. Operate motor vehicle and maintain valid driver license. Other Duties: Electronic Medical Records Training Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Responsible To: EMR Informatics Director PI
01/30/2021
Full time
Description: CAN Community Health, Inc Job Description Exempt Job Title: EMR Training Specialist Date Created: 1/22/2021 Statement of Purpose: This position is CAN Community Health's front-line contact with our internal customers, clinical staff and providers. This position is responsible for the preparation, implementation, and evaluation of EMR training program. Responsible for continuous education of all clinical staff and all employees who interact with CAN Community Health's electronic medical record. Essential Duties: Electronic Medical Records Training Specialist Provides EMR training and support to new and established staff individually or via group training presentations. Schedule and coordinate training of EMR system as new clinics are on-boarded. Schedule and coordinate training of any software that interfaces or integrates with the EMR system. Completes random new hire user workflow audits within the EMR system during the first 60 days with feedback to the audited individual and their manager. Follows up with EMR users who do not receive passing scores from competency testing or other assigned HealthStream assignments Contributes to a library of training tools, recorded training videos and documents. Performs periodic quality/accuracy reviews of eCW workflow documentation to identify individual and/or department educational improvement opportunities Assists with MIPS/HEDIS quality audits and training Contributes to team effort by accomplishing related results as needed. Stays aware of eCW changes and maintains eCW competencies. Monitor EMR helpdesk ticketing system when assigned and resolve tickets as appropriate Promotes and practices CAN Community Health Inc's mission and values and adheres to its policies and procedures. Secondary Duties: Electronic Medical Records Training Specialist Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy and respect in all interpersonal relationships with CAN patients, staff and visitors. Cross-train for effective team participation. Maintain confidentiality regarding patients/clients, family and employees in accordance with HIPAA, regulatory, professional and organizational standards. Serves as back-up to EMR Helpdesk as necessary. Performs all other duties as assigned . Requirements: Skills & Abilities: Electronic Medical Records Training Specialist eCW experience preferred Demonstrate knowledge of HIPAA rules, regulations, and mandates Knowledge of Microsoft Word, Power Point, Excel, SharePoint and Outlook. Knowledge of medical office workflows. Ability to operate a computer and basic office equipment. Ability to exercise judgment to solve operational problems where the answer is not apparent. Ability to read, understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with fellow EMR team members clinical staff, patients, and the public. Must be well organized and detail oriented. Travel up to 75% to CAN Community Health clinics to conduct onsite training/observations Weekend or overnight travel may be required. CAN Required Training: Electronic Medical Records Training Specialist General Orientation HIPAA Sexual Harassment Basic Annual Safety Training HIV/AIDS Health Stream Courses (as assigned) Education/Professional: Electronic Medical Records Training Specialist High School Degree required Associates degree or Bachelor's degree preferred Minimum of 1-3 years of Healthcare trainer experience Physical Demands: Electronic Medical Records Training Specialist Neat professional appearance. Exerts up to 10lbs of force occasionally and /or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for a brief period of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity Machines/Equipment and Tools Used: Electronic Medical Records Training Specialist Computers and various software programs. Operate motor vehicle and maintain valid driver license. Other Duties: Electronic Medical Records Training Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Responsible To: EMR Informatics Director PI
Description: Job Title: Certified Medical Assistant/Prevention Specialist Date Revised: 01.13.2021 Statement of Purpose: This position is responsible for the provision of patient care under the direct responsibility of a Licensed Practical Nurse and Physician. Provides HIV Prevention education and supports to patients and clients. Works as part of a multidisciplinary team to enhance patient quality of life. Supports the clinical and prevention functions as well as providing backup support to the front desk and HIM. Ensures that all documentation is compliant with professional and legal standards. Clinical Tasks: 50% Certified Medical Assistant/Prevention Specialist Greet and room patients into appropriate exam rooms. Collect the medical information from patient phone calls and walk-ins. Performs medical intake procedures including labs, vital signs and history. Prepares patients for examinations Prepares chart to include all diagnostic documentation as needed for patient care. Assist the physician during examinations. Explain medical procedures to patients. Administer injections. Perform Electrocardiograms. Conduct tests and procedures as directed, such as EKG' venipunctures, urine dipsticks, glucometer, etc. Experience in Phlebotomy required. Performs specimen processing. Clean exam rooms and sterilize medical instruments. Maintains temperature logs for all clinic refrigerators containing specimens and medications. Monitors patient flow after check in. Practices safety, environmental and/or infection control methods. Documents all patient information and results accurately in the patient's chart in a timely manner. Prepares and distributes reports within the clinic and to the health care team as necessary. Prepares records/documents in response to requests from other health care providers. Requests diagnostic test results from other health care providers. Provides assistance with referrals and coordinates services with other organizations, federal and local programs. Maintain complete and thorough documentation on research projects. Manage inventory of clinical supplies. Performance of required medical procedures associated with research projects. HIV Prevention Specialist Task: 50% Certified Medical Assistant/Prevention Specialist Implementation of HIV prevention programs. Manage inventory of contraceptives, brochures and other materials necessary for prevention department activities. Provides confidential and anonymous testing to the community. Provides documentation required by state and local funding sources as required. Assists in developing goals and objectives relative to prevention and education. Develops and fosters networking relationships with community and support resources. Other Tasks: Certified Medical Assistant/Prevention Specialist Promotes and practices CAN's values and mission and adheres to all policies and procedures. Maintains confidentiality regarding patient and/or family in accordance with professional and departmental standards. Adheres to ethical and legal standards of practice. Practices safety, environmental and/or infection control methods. Continues professional training and education to advance knowledge and skills of HIV/AIDS. Willingness to work on nights and weekends as needed. Administrative Tasks: Certified Medical Assistant/Prevention Specialist Provides assistance in all clinical areas. Assist in answering phones and scheduling appointments. Update Patient files as needed. Maintain patient medical records Complete all required annual trainings in a timely manner to ensure staff compliance. Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy, compassion and respect in all interpersonal relationships with CAN clients, staff and visitors. Maintains professional manner in all aspects of job tasks. Physical Requirements: Certified Medical Assistant/Prevention Specialist Neat, professional appearance Requires full range of body motion including handling and lifting patients. Exert up to 50 lbs. of force occasionally, and/or 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects, including the human body. Involves sitting, walking, and standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Education/Professional Experience: Certified Medical Assistant/Prevention Specialist Medical Assistant Certification issued by an accredited institution approved by the State of Florida, or a minimum of 3 years' experience working in a health care setting CPR certified. Valid driver's license. Electronic Medical Records classes through SuccessEHS. HIV classes through local health departments or on-line. Knowledge, Skills and Abilities Required: Certified Medical Assistant/Prevention Specialist Bilingual Preferred (English & Spanish) Strong Phlebotomy experience. Demonstrates knowledge of HIV medical terminology, procedures, medications and accepted treatment practices. Demonstrates knowledge of OSHA rules, regulations and mandates to ensure compliance. Good communication and interpersonal skills with patients, visitors and staff members. Ability to utilize problem-solving techniques, be a self-starter, work effectively, organized and perform multiple tasks simultaneously. Ability to read, understand, follow and enforce safety procedures. Other Duties: Certified Medical Assistant/Prevention Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Responsible to: Nursing Team Lead CAN Community Health is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristic protected by applicable law. . Requirements: PI
01/28/2021
Full time
Description: Job Title: Certified Medical Assistant/Prevention Specialist Date Revised: 01.13.2021 Statement of Purpose: This position is responsible for the provision of patient care under the direct responsibility of a Licensed Practical Nurse and Physician. Provides HIV Prevention education and supports to patients and clients. Works as part of a multidisciplinary team to enhance patient quality of life. Supports the clinical and prevention functions as well as providing backup support to the front desk and HIM. Ensures that all documentation is compliant with professional and legal standards. Clinical Tasks: 50% Certified Medical Assistant/Prevention Specialist Greet and room patients into appropriate exam rooms. Collect the medical information from patient phone calls and walk-ins. Performs medical intake procedures including labs, vital signs and history. Prepares patients for examinations Prepares chart to include all diagnostic documentation as needed for patient care. Assist the physician during examinations. Explain medical procedures to patients. Administer injections. Perform Electrocardiograms. Conduct tests and procedures as directed, such as EKG' venipunctures, urine dipsticks, glucometer, etc. Experience in Phlebotomy required. Performs specimen processing. Clean exam rooms and sterilize medical instruments. Maintains temperature logs for all clinic refrigerators containing specimens and medications. Monitors patient flow after check in. Practices safety, environmental and/or infection control methods. Documents all patient information and results accurately in the patient's chart in a timely manner. Prepares and distributes reports within the clinic and to the health care team as necessary. Prepares records/documents in response to requests from other health care providers. Requests diagnostic test results from other health care providers. Provides assistance with referrals and coordinates services with other organizations, federal and local programs. Maintain complete and thorough documentation on research projects. Manage inventory of clinical supplies. Performance of required medical procedures associated with research projects. HIV Prevention Specialist Task: 50% Certified Medical Assistant/Prevention Specialist Implementation of HIV prevention programs. Manage inventory of contraceptives, brochures and other materials necessary for prevention department activities. Provides confidential and anonymous testing to the community. Provides documentation required by state and local funding sources as required. Assists in developing goals and objectives relative to prevention and education. Develops and fosters networking relationships with community and support resources. Other Tasks: Certified Medical Assistant/Prevention Specialist Promotes and practices CAN's values and mission and adheres to all policies and procedures. Maintains confidentiality regarding patient and/or family in accordance with professional and departmental standards. Adheres to ethical and legal standards of practice. Practices safety, environmental and/or infection control methods. Continues professional training and education to advance knowledge and skills of HIV/AIDS. Willingness to work on nights and weekends as needed. Administrative Tasks: Certified Medical Assistant/Prevention Specialist Provides assistance in all clinical areas. Assist in answering phones and scheduling appointments. Update Patient files as needed. Maintain patient medical records Complete all required annual trainings in a timely manner to ensure staff compliance. Participates in continuous quality improvement of services rendered to CAN clients. Utilizes resources and supplies in a cost-effective manner. Demonstrates courtesy, compassion and respect in all interpersonal relationships with CAN clients, staff and visitors. Maintains professional manner in all aspects of job tasks. Physical Requirements: Certified Medical Assistant/Prevention Specialist Neat, professional appearance Requires full range of body motion including handling and lifting patients. Exert up to 50 lbs. of force occasionally, and/or 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects, including the human body. Involves sitting, walking, and standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Education/Professional Experience: Certified Medical Assistant/Prevention Specialist Medical Assistant Certification issued by an accredited institution approved by the State of Florida, or a minimum of 3 years' experience working in a health care setting CPR certified. Valid driver's license. Electronic Medical Records classes through SuccessEHS. HIV classes through local health departments or on-line. Knowledge, Skills and Abilities Required: Certified Medical Assistant/Prevention Specialist Bilingual Preferred (English & Spanish) Strong Phlebotomy experience. Demonstrates knowledge of HIV medical terminology, procedures, medications and accepted treatment practices. Demonstrates knowledge of OSHA rules, regulations and mandates to ensure compliance. Good communication and interpersonal skills with patients, visitors and staff members. Ability to utilize problem-solving techniques, be a self-starter, work effectively, organized and perform multiple tasks simultaneously. Ability to read, understand, follow and enforce safety procedures. Other Duties: Certified Medical Assistant/Prevention Specialist Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Responsible to: Nursing Team Lead CAN Community Health is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristic protected by applicable law. . Requirements: PI
Clinical Pathology Laboratories, Inc.
Austin, Texas
Job Functions, Duties, Responsibilities and Position Qualifications: Position Summary: To provide highly skilled administrative and secretarial services in an effective, timely, and efficient manner. Must be able to interact well with all levels of management and be a team player. This position supports the department Manager, Supervisors and Assistant Supervisors with administrative and clerical duties. Must adhere to departmental policies and procedures and be able to take and follow direction. Principle Responsibilities: Utilizes personal and professional skills to promote customer relations. Communicates with laboratory staff and its customers to ensure quality patient care. Maintains and supports, with all staff, a service oriented relationship with customers. Respects and maintains the confidentiality of information relative to customers. Strives to maintain a positive work environment. Enthusiastically performs miscellaneous duties with completion in a designated time frame. Full range of administrative support for region to include: answer, screen, and transfer inbound phone calls; general clerical duties; handle requests for information and data. Organizes, prepares, distributes, and files information to help provide effective communications within and outside of the department Key competencies to include: communication skills - written and verbal, planning and organizational skills, attention to detail and accuracy, flexibility, customer service, and teamwork. Supports Phlebotomy Manager, Supervisor/Assistant Supervisors in duties and/or functions. Clerical duties including filing and mail-outs to be done on a daily basis. Assesses billing and computer remedial training for department. Coordinates externships with area schools. Approves supplies for region based on projected need and cost per patient. Forwards supply orders and packing lists for region to the Supervisor. Maintains an emergency supply inventory. Tracks backordered supplies and verifies delivery. Tracks information required by the Supervisor such as attendance, workflow, wait times and errors. Reports all tracked information monthly to the Supervisor by the 4th of the month. Reviews patient surveys. Distributes completed surveys to the appropriate location. Tracks billing errors for department. Distributes billing errors to the appropriate location for correction. Returns all corrected billing errors to AR. Submits a monthly Billing Error report to the Supervisor. Utilizes job knowledge, judgment, and problem solving skills to ensure quality. Utilize resources to assist PSC's front desk Utilizes resources to maintain quarterly reports and monitors. Maintains daily reports Troubleshoots IT issues for all locations Filters maintenance requests for all location Other duties as assigned Scope: Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Supports Phlebotomy Department in all its administrative needs. Works with minimal direction, consults with supervisors as needed. Effectively communicates via written, verbal, face-to-face, telephone and computer methods. This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Education: High School Diploma or GED Experience: Minimum - Prefer experience in customer service and/or in a healthcare environment. Preferred - 3 years' experience in an administrative role within the healthcare industry; proficient in Microsoft Office Skills: Ability to communicate effectively at all levels within the laboratory and with laboratory customers. Ability to read and write. Ability to type proficiently. Strong written and verbal communication skills. Reporting Relationship: Phlebotomy Manager Physical Demands: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires ability to hear audible alarms on any temperature monitored equipment and automated analyzers. Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations. Scheduled Weekly Hours: 40 Work Shift: 1st Shift (United States of America) Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
01/13/2021
Full time
Job Functions, Duties, Responsibilities and Position Qualifications: Position Summary: To provide highly skilled administrative and secretarial services in an effective, timely, and efficient manner. Must be able to interact well with all levels of management and be a team player. This position supports the department Manager, Supervisors and Assistant Supervisors with administrative and clerical duties. Must adhere to departmental policies and procedures and be able to take and follow direction. Principle Responsibilities: Utilizes personal and professional skills to promote customer relations. Communicates with laboratory staff and its customers to ensure quality patient care. Maintains and supports, with all staff, a service oriented relationship with customers. Respects and maintains the confidentiality of information relative to customers. Strives to maintain a positive work environment. Enthusiastically performs miscellaneous duties with completion in a designated time frame. Full range of administrative support for region to include: answer, screen, and transfer inbound phone calls; general clerical duties; handle requests for information and data. Organizes, prepares, distributes, and files information to help provide effective communications within and outside of the department Key competencies to include: communication skills - written and verbal, planning and organizational skills, attention to detail and accuracy, flexibility, customer service, and teamwork. Supports Phlebotomy Manager, Supervisor/Assistant Supervisors in duties and/or functions. Clerical duties including filing and mail-outs to be done on a daily basis. Assesses billing and computer remedial training for department. Coordinates externships with area schools. Approves supplies for region based on projected need and cost per patient. Forwards supply orders and packing lists for region to the Supervisor. Maintains an emergency supply inventory. Tracks backordered supplies and verifies delivery. Tracks information required by the Supervisor such as attendance, workflow, wait times and errors. Reports all tracked information monthly to the Supervisor by the 4th of the month. Reviews patient surveys. Distributes completed surveys to the appropriate location. Tracks billing errors for department. Distributes billing errors to the appropriate location for correction. Returns all corrected billing errors to AR. Submits a monthly Billing Error report to the Supervisor. Utilizes job knowledge, judgment, and problem solving skills to ensure quality. Utilize resources to assist PSC's front desk Utilizes resources to maintain quarterly reports and monitors. Maintains daily reports Troubleshoots IT issues for all locations Filters maintenance requests for all location Other duties as assigned Scope: Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Supports Phlebotomy Department in all its administrative needs. Works with minimal direction, consults with supervisors as needed. Effectively communicates via written, verbal, face-to-face, telephone and computer methods. This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Education: High School Diploma or GED Experience: Minimum - Prefer experience in customer service and/or in a healthcare environment. Preferred - 3 years' experience in an administrative role within the healthcare industry; proficient in Microsoft Office Skills: Ability to communicate effectively at all levels within the laboratory and with laboratory customers. Ability to read and write. Ability to type proficiently. Strong written and verbal communication skills. Reporting Relationship: Phlebotomy Manager Physical Demands: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires ability to hear audible alarms on any temperature monitored equipment and automated analyzers. Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations. Scheduled Weekly Hours: 40 Work Shift: 1st Shift (United States of America) Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.