MasterCard Purchase, New York

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. We are seeking an experienced Director of Product Management to join the Operational Insights (OI) Global Product Management team. In this role, you will drive the product vision, define business requirements for the innovation pillar, and lead commercialization and go-to-market strategy. You will manage a team of product managers focused on identifying white space opportunities in card operations, while overseeing key activities including product strategy, business requirements, pricing, and sales and delivery enablement. This role partners closely with the Global Product Management technical team to ensure product vision, roadmap, and priorities are aligned with business strategy and go-to-market execution. Product Managers in Services at Mastercard • Build revolutionary products that advance how businesses all over the world derive the most value from their data assets • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products • Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams • Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments • Set product direction with coordination, not isolation-considering how our products all work together to serve customer needs Role • Drive the Operational Insights (OI) strategy based on a deep understanding of operations trends in card networks, payment processing, and reconciliation. • Identify white space opportunities for Operational Insights and new solution areas; translate business needs, customer pain points, and market trends into actionable product initiatives. • Engage directly with clients and partners to validate needs, test concepts, and refine solutions. • Lead global product management efforts, providing analytically driven input into strategic business plans and product roadmaps. • Define and own the product strategy, roadmap, and success metrics. • Partner with cross-functional teams to ensure timely product delivery, working closely with product development and engineering. • Drive the business strategy for the product, including customer impact analysis, pricing, sales, and go-to-market plans. • Manage the product P&L, including forecasting and budgeting discussions. • Effectively communicate product strategy, priorities, and vision across all organizational levels. • Build strong, collaborative relationships with a diverse set of internal and external stakeholders to achieve product goals. Basic Technical Skills • Understanding of APIs, data flows, and system architecture at a conceptual level. • Comfortable writing basic SQL queries and analyzing data to inform product decisions. • Experience collaborating closely with engineering and technical teams. • Familiarity with cloud platforms (AWS, GCP, Azure) and SaaS products (nice to have). • Ability to engage in discussions on technical feasibility, trade-offs, and dependencies. All About You • Proven track record of defining product strategy and delivering successful products at scale. • Strong communication, storytelling, and executive presence. • Experience in Agile product management, ideally with analytical solutions in payments or financial services. • Highly organized with the ability to manage multiple, competing priorities. • Bachelor's degree in business or equivalent experience; MBA preferred. • Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills. • Familiarity with Mastercard products & services and revenue drivers (nice to have). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. We are seeking an experienced Director of Product Management to join the Operational Insights (OI) Global Product Management team. In this role, you will drive the product vision, define business requirements for the innovation pillar, and lead commercialization and go-to-market strategy. You will manage a team of product managers focused on identifying white space opportunities in card operations, while overseeing key activities including product strategy, business requirements, pricing, and sales and delivery enablement. This role partners closely with the Global Product Management technical team to ensure product vision, roadmap, and priorities are aligned with business strategy and go-to-market execution. Product Managers in Services at Mastercard • Build revolutionary products that advance how businesses all over the world derive the most value from their data assets • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products • Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams • Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments • Set product direction with coordination, not isolation-considering how our products all work together to serve customer needs Role • Drive the Operational Insights (OI) strategy based on a deep understanding of operations trends in card networks, payment processing, and reconciliation. • Identify white space opportunities for Operational Insights and new solution areas; translate business needs, customer pain points, and market trends into actionable product initiatives. • Engage directly with clients and partners to validate needs, test concepts, and refine solutions. • Lead global product management efforts, providing analytically driven input into strategic business plans and product roadmaps. • Define and own the product strategy, roadmap, and success metrics. • Partner with cross-functional teams to ensure timely product delivery, working closely with product development and engineering. • Drive the business strategy for the product, including customer impact analysis, pricing, sales, and go-to-market plans. • Manage the product P&L, including forecasting and budgeting discussions. • Effectively communicate product strategy, priorities, and vision across all organizational levels. • Build strong, collaborative relationships with a diverse set of internal and external stakeholders to achieve product goals. Basic Technical Skills • Understanding of APIs, data flows, and system architecture at a conceptual level. • Comfortable writing basic SQL queries and analyzing data to inform product decisions. • Experience collaborating closely with engineering and technical teams. • Familiarity with cloud platforms (AWS, GCP, Azure) and SaaS products (nice to have). • Ability to engage in discussions on technical feasibility, trade-offs, and dependencies. All About You • Proven track record of defining product strategy and delivering successful products at scale. • Strong communication, storytelling, and executive presence. • Experience in Agile product management, ideally with analytical solutions in payments or financial services. • Highly organized with the ability to manage multiple, competing priorities. • Bachelor's degree in business or equivalent experience; MBA preferred. • Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills. • Familiarity with Mastercard products & services and revenue drivers (nice to have). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Director, Product Management

MasterCard Arlington, Virginia

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview We're looking for a Director of Product Management to focus on the expense management product within the Commercial Solutions business unit. In Mastercard Commercial Solutions, we are focused on powering business and trade for organizations everywhere. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations. Primary Responsibilities In this position, you will: • Lead a team of product managers across geographies • Own the strategic vision and roadmap for the Expense Management (web and mobile) product, continuously monitoring and analyzing key performance indicators and optimizing product performance • Partner with cross-functional teams to design, develop and deliver new products that drive incremental revenues for Mastercard • Understand and track business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes • Incorporate feedback from clients and cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery • Partner with Servicing teams (e.g. Customer Support, Operations) to ensure that the new Product has a robust end-to-end servicing plan that enables a great end user and customer experience • Drive institutionalized knowledge using consistent product documentation (e.g., support documents) in your work and as part of the Mastercard frameworks • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices • Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions) All About You The ideal candidate for this position should: • Commercial acumen with experience in profitability analysis, business case development, and anticipating market and customer needs to drive value • Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product or service can help • Have hands on end-to-end product management experience working directly with engineering and design teams • Have demonstrated expertise working with data, and contributing to the development of insights for input into product differentiation and competitive strategies • Be able to influence multiple stakeholders without direct authority • Be a structured, strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Be able to collaborate with internal and external stakeholders across geographies • Be skilled at explaining technical problems succinctly and clearly Experiences that are a plus: • Product management experience for commercial card products • Deep knowledge of expense management capabilities • An understanding of B2B UI products, both web and mobile We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $170,000 - $273,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview We're looking for a Director of Product Management to focus on the expense management product within the Commercial Solutions business unit. In Mastercard Commercial Solutions, we are focused on powering business and trade for organizations everywhere. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations. Primary Responsibilities In this position, you will: • Lead a team of product managers across geographies • Own the strategic vision and roadmap for the Expense Management (web and mobile) product, continuously monitoring and analyzing key performance indicators and optimizing product performance • Partner with cross-functional teams to design, develop and deliver new products that drive incremental revenues for Mastercard • Understand and track business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes • Incorporate feedback from clients and cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery • Partner with Servicing teams (e.g. Customer Support, Operations) to ensure that the new Product has a robust end-to-end servicing plan that enables a great end user and customer experience • Drive institutionalized knowledge using consistent product documentation (e.g., support documents) in your work and as part of the Mastercard frameworks • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices • Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions) All About You The ideal candidate for this position should: • Commercial acumen with experience in profitability analysis, business case development, and anticipating market and customer needs to drive value • Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product or service can help • Have hands on end-to-end product management experience working directly with engineering and design teams • Have demonstrated expertise working with data, and contributing to the development of insights for input into product differentiation and competitive strategies • Be able to influence multiple stakeholders without direct authority • Be a structured, strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Be able to collaborate with internal and external stakeholders across geographies • Be skilled at explaining technical problems succinctly and clearly Experiences that are a plus: • Product management experience for commercial card products • Deep knowledge of expense management capabilities • An understanding of B2B UI products, both web and mobile We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $170,000 - $273,000 USD

Senior Customer Communications Manager (Hybrid)

Cella Raleigh, North Carolina

Location: Raleigh, North CarolinaJob Type: ContractCompensation Range: $40 - 44 per hourWe are looking for an experienced Senior Customer Comms Manager to define and execute our customer-facing communication strategies. In this critical role, you will manage all communications designed to drive product adoption, ensure a positive user experience, and handle critical messaging related to product updates, maintenance, and incident management.A key focus will be on deeply understanding and significantly improving the experience and communication strategy specifically for the Admin user role. If you excel at translating complex product updates into actionable, user-friendly communication plans that build trust and loyalty, we invite you to apply!Responsibilities:Product Communications and CampaignsLead and execute the peer reviews campaign.Manage the monthly customer newsletter process, from content creation to distribution.Develop and deploy bi-weekly product update emails and corresponding posts on the customer Community platform.Serve as the communications lead for all product maintenance activities.Develop strategies to grow sign-ups for Community product updates and maintenance/incident communications via the Sorry platform.Admin Role: Communications and Experience StrategyBe the dedicated advocate and comms lead focusing on the Admin user role.Create and maintain a comprehensive database related to the Admin user base.Conduct in-depth analysis to understand the full scope of the Admin role, including how it varies by customer size, use case, and product adoption (segmentation).Identify and address gaps in functionality, experience, and communications for Admin users.Collaborate directly with the Product team to leverage customer feedback and shape an enterprise-grade Admin experience.Define and execute the overall Admin communications strategy.Release Management CommunicationsManage communications for bundled product releases, covering:Initial pilot communications.Collection and dissemination of pilot feedback.Roll-out communications and feedback gathering. 4. Cross-Functional CoordinationAct as the primary point of contact between the Customer Experience (CX) team and the Support organization.Participate in weekly Support meetings to proactively capture and address customer issues resulting from a lack of communication from Product & Engineering (P&E).JOBID: 63 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Raleigh, NC-27603

12/07/2025

Full time

Location: Raleigh, North CarolinaJob Type: ContractCompensation Range: $40 - 44 per hourWe are looking for an experienced Senior Customer Comms Manager to define and execute our customer-facing communication strategies. In this critical role, you will manage all communications designed to drive product adoption, ensure a positive user experience, and handle critical messaging related to product updates, maintenance, and incident management.A key focus will be on deeply understanding and significantly improving the experience and communication strategy specifically for the Admin user role. If you excel at translating complex product updates into actionable, user-friendly communication plans that build trust and loyalty, we invite you to apply!Responsibilities:Product Communications and CampaignsLead and execute the peer reviews campaign.Manage the monthly customer newsletter process, from content creation to distribution.Develop and deploy bi-weekly product update emails and corresponding posts on the customer Community platform.Serve as the communications lead for all product maintenance activities.Develop strategies to grow sign-ups for Community product updates and maintenance/incident communications via the Sorry platform.Admin Role: Communications and Experience StrategyBe the dedicated advocate and comms lead focusing on the Admin user role.Create and maintain a comprehensive database related to the Admin user base.Conduct in-depth analysis to understand the full scope of the Admin role, including how it varies by customer size, use case, and product adoption (segmentation).Identify and address gaps in functionality, experience, and communications for Admin users.Collaborate directly with the Product team to leverage customer feedback and shape an enterprise-grade Admin experience.Define and execute the overall Admin communications strategy.Release Management CommunicationsManage communications for bundled product releases, covering:Initial pilot communications.Collection and dissemination of pilot feedback.Roll-out communications and feedback gathering. 4. Cross-Functional CoordinationAct as the primary point of contact between the Customer Experience (CX) team and the Support organization.Participate in weekly Support meetings to proactively capture and address customer issues resulting from a lack of communication from Product & Engineering (P&E).JOBID: 63 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Raleigh, NC-27603

Director, Product Management - Business Identity Commercialization

MasterCard Purchase, New York

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Business Identity Commercialization Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Business Identity team drives the development and management of products, programs, and services focused on risk assessment and business entity verification. The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network. The Director of Product Management, Business Identity Commercialization, plays a pivotal role in shaping Mastercard's business identity business by leading the development of scalable, interoperable solutions that enable businesses to be securely identified and trusted across digital ecosystems. This role is responsible for translating strategic objectives into actionable product roadmaps, driving execution across cross-functional teams including engineering, data science, commercialization, and legal. The Director partners closely with internal stakeholders and external customers to define requirements, prioritize features, and deliver Business Identity products solutions that enhance onboarding, reduce fraud, and support compliance. With a strong focus on execution, customer impact, and market differentiation, the Director ensures Business Identity offerings deliver measurable value and align with Mastercard's broader vision for digital trust infrastructure. The Role: • Engage with internal stakeholders and external customers to gather insights, define product requirements, and prioritize features that drive adoption and measurable impact. • Monitor market trends and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard's digital trust vision. • Translate strategic goals and market/customer insights into actionable roadmaps for Business Identity solutions • Lead cross-functional execution in partnership with engineering, data science, legal, and commercial teams to deliver scalable services that support secure onboarding and fraud mitigation. • Manage product lifecycle activities, including performance tracking, and continuous improvement based on customer feedback and data-driven insights. • Drive commercialization initiatives in areas of go-to-market strategy and planning, market assessment and new market entry, product commercial readiness, pricing, sales enablement, and contracting • Work with global and regional go-to-market teams to develop channel strategy and capabilities and coordinate activities to support lead gen and business development • Partner with Finance and Sales on modeling of strategic partnerships and building new frameworks for streamlined execution globally • Conduct research and studies to inform go-to-market strategy and future service evolution and expansion • Develop educational and training materials, and other documentation to communicate our offering internally to regional representatives, and externally with customers, • Partner cross-functionality and externally on efforts to shape and define internal and industry standards needed for interoperability and scale. • Foster a culture of collaboration and accountability, mentoring product managers and contributing to a high-performing team focused on innovation and customer success. All About the Role: • Experience owning various responsibilities across the product development lifecycle • Experience in the commercialization and expansion of products into new markets • Functional experience in pricing frameworks and financial modeling • Experience working with commercial teams to drive the GTM strategy • Ability to coordinate and influence stakeholders across a global organization • Display deep analytical and problem-solving skills • Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders • Comfort with and an ability to adapt in a rapidly changing environment • Proactive leadership skills with ability to drive tangible results in a cross-functional team • Balance of analysis with appropriate business risk-taking to support speed-to-market • Working knowledge of identity, digital payments, and security landscape is an advantage • Bachelor's degree required, advanced or master's degree is an advantage • Ability to travel up to 15% Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Business Identity Commercialization Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Business Identity team drives the development and management of products, programs, and services focused on risk assessment and business entity verification. The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network. The Director of Product Management, Business Identity Commercialization, plays a pivotal role in shaping Mastercard's business identity business by leading the development of scalable, interoperable solutions that enable businesses to be securely identified and trusted across digital ecosystems. This role is responsible for translating strategic objectives into actionable product roadmaps, driving execution across cross-functional teams including engineering, data science, commercialization, and legal. The Director partners closely with internal stakeholders and external customers to define requirements, prioritize features, and deliver Business Identity products solutions that enhance onboarding, reduce fraud, and support compliance. With a strong focus on execution, customer impact, and market differentiation, the Director ensures Business Identity offerings deliver measurable value and align with Mastercard's broader vision for digital trust infrastructure. The Role: • Engage with internal stakeholders and external customers to gather insights, define product requirements, and prioritize features that drive adoption and measurable impact. • Monitor market trends and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard's digital trust vision. • Translate strategic goals and market/customer insights into actionable roadmaps for Business Identity solutions • Lead cross-functional execution in partnership with engineering, data science, legal, and commercial teams to deliver scalable services that support secure onboarding and fraud mitigation. • Manage product lifecycle activities, including performance tracking, and continuous improvement based on customer feedback and data-driven insights. • Drive commercialization initiatives in areas of go-to-market strategy and planning, market assessment and new market entry, product commercial readiness, pricing, sales enablement, and contracting • Work with global and regional go-to-market teams to develop channel strategy and capabilities and coordinate activities to support lead gen and business development • Partner with Finance and Sales on modeling of strategic partnerships and building new frameworks for streamlined execution globally • Conduct research and studies to inform go-to-market strategy and future service evolution and expansion • Develop educational and training materials, and other documentation to communicate our offering internally to regional representatives, and externally with customers, • Partner cross-functionality and externally on efforts to shape and define internal and industry standards needed for interoperability and scale. • Foster a culture of collaboration and accountability, mentoring product managers and contributing to a high-performing team focused on innovation and customer success. All About the Role: • Experience owning various responsibilities across the product development lifecycle • Experience in the commercialization and expansion of products into new markets • Functional experience in pricing frameworks and financial modeling • Experience working with commercial teams to drive the GTM strategy • Ability to coordinate and influence stakeholders across a global organization • Display deep analytical and problem-solving skills • Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders • Comfort with and an ability to adapt in a rapidly changing environment • Proactive leadership skills with ability to drive tangible results in a cross-functional team • Balance of analysis with appropriate business risk-taking to support speed-to-market • Working knowledge of identity, digital payments, and security landscape is an advantage • Bachelor's degree required, advanced or master's degree is an advantage • Ability to travel up to 15% Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Maintenance Technician

WestRock Dallas, Texas

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. GENERAL PURPOSE: We are seeking a skilled and detail-oriented Maintenance Technician to support our manufacturing operations by ensuring the efficient and safe operation of machinery and equipment. This role is responsible for installing, repairing, and maintaining mechanical, electrical, hydraulic, conveyor, and pneumatic systems, as well as performing preventative and emergency maintenance. Key responsibilities include troubleshooting complex technical issues, conducting routine inspections, and assisting Management with process improvements and equipment upgrades. The position requires strong problem-solving skills, technical knowledge across multiple systems, the ability to interpret technical documents and schematics, and physical dexterity to perform hands-on tasks in a dynamic manufacturing environment. ESSENTIAL JOB FUNCTIONS: Perform routine inspections, preventive maintenance, and repairs on manufacturing machinery and equipment to ensure optimal performance and minimize downtime. Diagnose and troubleshoot mechanical, electrical, and pneumatic issues; repair or replace defective components. Install and calibrate new equipment, ensuring proper functionality and compliance with company standards. Maintain a clean, organized, and hazard-free work environment while adhering to all safety regulations and policies. Inspect facilities and equipment to meet health and safety standards. Maintain accurate records of maintenance activities, equipment configurations, and engineering changes. Collaborate with engineers and production teams to resolve technical issues impacting quality or output. Conduct routine testing and inspections to verify system efficiency and reliability. Interpret mechanical, electrical, and pneumatic schematics and blueprints. Provide technical support during equipment implementation, process upgrades, and continuous improvement initiatives. Train production staff on proper equipment use and basic troubleshooting techniques. Build custom parts as required; operate scissors lifts and forklifts. Monitor inventory of technical parts, tools, and supplies Respond to on-call duties and perform other tasks as assigned. SAFE WORK REQUIREMENTS: PPE: Safety Glasses, Ear Plugs or Earmuffs, Safety Shoes, Gloves when required , Hard Hats, and any other PPE Required based on the job or task. Compliance with Smurfit Westrock employment policies, handbook, and workplace safety policies, rules, and procedures. Submission of Safety Concerns and Safety Work Order / Incident Reporting and Learning / Basic understanding of the Safety Excellence System Follow the site management (General Manager, Plant Manager, Department Manager ,Shift Supervisor ) assignments for completing tasks and managing programs as part of the Safety Excellence System. Must follow Training Matix assigned in the Learning and Development System. Training could be assigned Annually, Quarterly or at the time of a new process / procedure. Must have a clear understanding of the STOP Work Process - Employees have the right to STOP the work at any time to gain a better understanding of the process or to ensure safety standards are met. QUALIFICATIONS: Must have secondary education, Trade schools, e.g., Industrial Maintenance Tech certification, Mechatronics, relevant associate degree, or 5 years of experience in lieu of degree/certificate Minimum 3 years' experience in Industrial Maintenance or Manufacturing Maintenance. Must be able to properly use rulers, calipers, micrometers, and other measuring instruments. Must have a working knowledge of AC/DC motors. Must be trained in basic electric and mechanical safety. Must have basic computer experience. e.g., CMMS - Computerized Maintenance Management System, Microsoft Office Must be knowledgeable in the safe use of hand and small power tools. Must pass color vision and color hue tests. Must be able to work on-call as needed. Must have acute troubleshooting skills. Must be able to maintain good attendance. Must be willing to work overtime as needed. Must be able to perform all essential functions of this job with or without reasonable accommodation. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

12/07/2025

Full time

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. GENERAL PURPOSE: We are seeking a skilled and detail-oriented Maintenance Technician to support our manufacturing operations by ensuring the efficient and safe operation of machinery and equipment. This role is responsible for installing, repairing, and maintaining mechanical, electrical, hydraulic, conveyor, and pneumatic systems, as well as performing preventative and emergency maintenance. Key responsibilities include troubleshooting complex technical issues, conducting routine inspections, and assisting Management with process improvements and equipment upgrades. The position requires strong problem-solving skills, technical knowledge across multiple systems, the ability to interpret technical documents and schematics, and physical dexterity to perform hands-on tasks in a dynamic manufacturing environment. ESSENTIAL JOB FUNCTIONS: Perform routine inspections, preventive maintenance, and repairs on manufacturing machinery and equipment to ensure optimal performance and minimize downtime. Diagnose and troubleshoot mechanical, electrical, and pneumatic issues; repair or replace defective components. Install and calibrate new equipment, ensuring proper functionality and compliance with company standards. Maintain a clean, organized, and hazard-free work environment while adhering to all safety regulations and policies. Inspect facilities and equipment to meet health and safety standards. Maintain accurate records of maintenance activities, equipment configurations, and engineering changes. Collaborate with engineers and production teams to resolve technical issues impacting quality or output. Conduct routine testing and inspections to verify system efficiency and reliability. Interpret mechanical, electrical, and pneumatic schematics and blueprints. Provide technical support during equipment implementation, process upgrades, and continuous improvement initiatives. Train production staff on proper equipment use and basic troubleshooting techniques. Build custom parts as required; operate scissors lifts and forklifts. Monitor inventory of technical parts, tools, and supplies Respond to on-call duties and perform other tasks as assigned. SAFE WORK REQUIREMENTS: PPE: Safety Glasses, Ear Plugs or Earmuffs, Safety Shoes, Gloves when required , Hard Hats, and any other PPE Required based on the job or task. Compliance with Smurfit Westrock employment policies, handbook, and workplace safety policies, rules, and procedures. Submission of Safety Concerns and Safety Work Order / Incident Reporting and Learning / Basic understanding of the Safety Excellence System Follow the site management (General Manager, Plant Manager, Department Manager ,Shift Supervisor ) assignments for completing tasks and managing programs as part of the Safety Excellence System. Must follow Training Matix assigned in the Learning and Development System. Training could be assigned Annually, Quarterly or at the time of a new process / procedure. Must have a clear understanding of the STOP Work Process - Employees have the right to STOP the work at any time to gain a better understanding of the process or to ensure safety standards are met. QUALIFICATIONS: Must have secondary education, Trade schools, e.g., Industrial Maintenance Tech certification, Mechatronics, relevant associate degree, or 5 years of experience in lieu of degree/certificate Minimum 3 years' experience in Industrial Maintenance or Manufacturing Maintenance. Must be able to properly use rulers, calipers, micrometers, and other measuring instruments. Must have a working knowledge of AC/DC motors. Must be trained in basic electric and mechanical safety. Must have basic computer experience. e.g., CMMS - Computerized Maintenance Management System, Microsoft Office Must be knowledgeable in the safe use of hand and small power tools. Must pass color vision and color hue tests. Must be able to work on-call as needed. Must have acute troubleshooting skills. Must be able to maintain good attendance. Must be willing to work overtime as needed. Must be able to perform all essential functions of this job with or without reasonable accommodation. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Manager, Offers Product Development, Global Loyalty

MasterCard Arlington, Virginia

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Offers Product Development, Global Loyalty Overview: Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercard's Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholder's past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for driving capabilities and initiatives around maximizing cardholder engagement with the program and creating a best-in-class user experience. Job Description: • Drive initiatives to grow revenue and consumer engagement in the Loyalty Offers space • Has visibility into the design of the customer journey and will work with both in house UX designers and 3rd party partners to create and optimize a best-in-class user experience • Collaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience • Make use of research, consumer user studies, metrics and competitive analysis to understand the business needs and identify any product gaps • Collaborate closely with Engineering, Sales, Marketing, and Strategy teams to develop comprehensive product roadmaps and delivery plans that include incremental value release points • Work with the Go-to-Market and Strategy teams in designing tests and experiments to drive acquisition and activation funnels • Make trade-off decisions for product features, ensuring stakeholders are kept abreast of changes • Use runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests • Own the product requirements, delivery to markets, and ongoing support of your feature areas Requirements/Experience: • Advanced experience as a Product Manager, Product Marketing Manager, or related. • Owning end-to-end product roadmap strategies, definition, and product lifecycle from idea to requirements to sizing to delivery and maintenance. • Very comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic) • Working with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery • Passionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development • Being a product manager with APIs and Front-End experience • Passionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams • Experience working with UX designers or agencies in creating user/consumer portals/sites/apps • Proficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams,) Ideal candidates will also have experience in: • Ad Tech/Mar Tech, and Front-End UIs • Understanding of cloud technologies and services • Identifying, sourcing, and working with 3rd party providers or vendors • Working for a global, highly matrixed organization that regularly interacts with various regions in different time zones. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $150,000 - $254,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Offers Product Development, Global Loyalty Overview: Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercard's Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholder's past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for driving capabilities and initiatives around maximizing cardholder engagement with the program and creating a best-in-class user experience. Job Description: • Drive initiatives to grow revenue and consumer engagement in the Loyalty Offers space • Has visibility into the design of the customer journey and will work with both in house UX designers and 3rd party partners to create and optimize a best-in-class user experience • Collaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience • Make use of research, consumer user studies, metrics and competitive analysis to understand the business needs and identify any product gaps • Collaborate closely with Engineering, Sales, Marketing, and Strategy teams to develop comprehensive product roadmaps and delivery plans that include incremental value release points • Work with the Go-to-Market and Strategy teams in designing tests and experiments to drive acquisition and activation funnels • Make trade-off decisions for product features, ensuring stakeholders are kept abreast of changes • Use runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests • Own the product requirements, delivery to markets, and ongoing support of your feature areas Requirements/Experience: • Advanced experience as a Product Manager, Product Marketing Manager, or related. • Owning end-to-end product roadmap strategies, definition, and product lifecycle from idea to requirements to sizing to delivery and maintenance. • Very comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic) • Working with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery • Passionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development • Being a product manager with APIs and Front-End experience • Passionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams • Experience working with UX designers or agencies in creating user/consumer portals/sites/apps • Proficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams,) Ideal candidates will also have experience in: • Ad Tech/Mar Tech, and Front-End UIs • Understanding of cloud technologies and services • Identifying, sourcing, and working with 3rd party providers or vendors • Working for a global, highly matrixed organization that regularly interacts with various regions in different time zones. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $150,000 - $254,000 USD

Sr. Production Test Engineering, Section Manager

Raytheon Torrance, California

Date Posted: 2025-10-07 Country: United States of America Location: MA114: Andover MA 354 Lowell Suffolk 354 Lowell Street Suffolk, Andover, MA, 01810 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Production Test Engineering Section Manager will be directly responsible for managing a functional team of engineers who support production testing in the Andover factory. What You Will Do Prioritizing tasks to meet the customer's needs, Coordinating resources Managing team staffing levels and interfacing with strategic make center personnel and leaders Training, coaching, mentoring, employee performance development Responsible for technical quality of engineering tasks, product compliance and providing critical oversight to team of engineers including staffing and approval of timecards Develop sustaining solutions to technical problems, troubleshoot manufacturing systems and lead root cause and corrective action Participate or lead functional or factory improvement projects Requires direct support of manufacturing test activities and spending a large amount of time directly on the factory floor in support of a highly demanding dynamic environment. Qualifications You Must Have Typically Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and minimum 10 years of relevant experience. 1 year of experience in leading people/teams The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience in production manufacturing test Experience leading a team of engineers Experience with lean principles in a manufacturing environment Preferred majors: Electrical Engineering, Computer Science/Engineering Technology Current DOD Secret Security Clearance Experience applying technical principles in the manufacturing life cycle Experience with Quality Systems and their application Earned Value Systems Budget Management Shop Floor Management Experience with MRP systems (ex. SAP) Experience with proposal development Experience with Estimates at Complete (EAC) development and management Skilled in risk identification and risk management Strong engineering aptitude and analytical skills Technical problem solving Excellent interpersonal and communication skills Verbal and written technical communication Customer and company oriented and driven to meet or exceed expectations Ability to maintain a professional attitude to serve as an example to the team and colleagues Ability to work cohesively in a fast paced environment Self-starter and able to manage personal and team workload Passion for functional leadership and be able to demonstrate a high level of maturity and emotional intelligence What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation assistance is not available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

12/07/2025

Full time

Date Posted: 2025-10-07 Country: United States of America Location: MA114: Andover MA 354 Lowell Suffolk 354 Lowell Street Suffolk, Andover, MA, 01810 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Production Test Engineering Section Manager will be directly responsible for managing a functional team of engineers who support production testing in the Andover factory. What You Will Do Prioritizing tasks to meet the customer's needs, Coordinating resources Managing team staffing levels and interfacing with strategic make center personnel and leaders Training, coaching, mentoring, employee performance development Responsible for technical quality of engineering tasks, product compliance and providing critical oversight to team of engineers including staffing and approval of timecards Develop sustaining solutions to technical problems, troubleshoot manufacturing systems and lead root cause and corrective action Participate or lead functional or factory improvement projects Requires direct support of manufacturing test activities and spending a large amount of time directly on the factory floor in support of a highly demanding dynamic environment. Qualifications You Must Have Typically Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and minimum 10 years of relevant experience. 1 year of experience in leading people/teams The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience in production manufacturing test Experience leading a team of engineers Experience with lean principles in a manufacturing environment Preferred majors: Electrical Engineering, Computer Science/Engineering Technology Current DOD Secret Security Clearance Experience applying technical principles in the manufacturing life cycle Experience with Quality Systems and their application Earned Value Systems Budget Management Shop Floor Management Experience with MRP systems (ex. SAP) Experience with proposal development Experience with Estimates at Complete (EAC) development and management Skilled in risk identification and risk management Strong engineering aptitude and analytical skills Technical problem solving Excellent interpersonal and communication skills Verbal and written technical communication Customer and company oriented and driven to meet or exceed expectations Ability to maintain a professional attitude to serve as an example to the team and colleagues Ability to work cohesively in a fast paced environment Self-starter and able to manage personal and team workload Passion for functional leadership and be able to demonstrate a high level of maturity and emotional intelligence What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation assistance is not available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Process Improvement Manager

Vaco by Highspring Atlanta, Georgia

Process Improvement Manager We're looking for a Process Improvement Manager to join our large, publicly traded client. The Process Improvement Manager will streamline operations, and lead cross-functional projects across the global business. You'll focus on optimizing key processes like order-to-cash, source-to-pay, and record-to-report, ensuring smooth, compliant, and customer-focused operations. What You'll Do Lead process improvement and reengineering initiatives using Lean Six Sigma, Agile, and PMI methods Map, analyze, and redesign workflows to boost efficiency and control Manage end-to-end process improvement projects across teams and functions Partner with IT and vendors to enhance ERP capabilities Educate stakeholders on process impacts and drive successful change adoption Champion a customer-first mindset while ensuring strong internal controls What You'll Bring Bachelor's degree in Accounting, Finance, Industrial or Systems Engineering, or related field 5+ years of hands-on process improvement experience Strong knowledge of ERP systems and transactional accounting Accounting understanding Background in SQL and relational databases Proven track record in process mapping, documentation, and transformation projects Lean Six Sigma Black Belt preferred; PMP certification a plus Collaborative leader skilled in driving cross-functional change Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

12/07/2025

Full time

Process Improvement Manager We're looking for a Process Improvement Manager to join our large, publicly traded client. The Process Improvement Manager will streamline operations, and lead cross-functional projects across the global business. You'll focus on optimizing key processes like order-to-cash, source-to-pay, and record-to-report, ensuring smooth, compliant, and customer-focused operations. What You'll Do Lead process improvement and reengineering initiatives using Lean Six Sigma, Agile, and PMI methods Map, analyze, and redesign workflows to boost efficiency and control Manage end-to-end process improvement projects across teams and functions Partner with IT and vendors to enhance ERP capabilities Educate stakeholders on process impacts and drive successful change adoption Champion a customer-first mindset while ensuring strong internal controls What You'll Bring Bachelor's degree in Accounting, Finance, Industrial or Systems Engineering, or related field 5+ years of hands-on process improvement experience Strong knowledge of ERP systems and transactional accounting Accounting understanding Background in SQL and relational databases Proven track record in process mapping, documentation, and transformation projects Lean Six Sigma Black Belt preferred; PMP certification a plus Collaborative leader skilled in driving cross-functional change Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Senior Project Manager - Baggage Handling Systems

J.A. Watts, Incorporated Berwyn, Illinois

Description: J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what were known for, and we work to stay true to who we are. Thats how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project/program scope and managing all aspects of the assigned project or group of projects, including but not limited to the design, planning, implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and personify the Companys Mission, Vision, and Values; taking ownership of their assigned project(s) or program. We are seeking a senior-level leader to join our rapidly growing BHS group, with opportunities to manage high-profile projects in Chicago and across the country. This role will play a pivotal part in shaping the design and delivery of complex baggage handling system (BHS) projects, ensuring they are executed with technical excellence, design precision, and operational efficiency. The Senior Project Manager will serve as the primary client interface and design lead, guiding project teams through the full lifecyclefrom early programming and technical document development through design review, construction, and closeout. Duties and Responsibilities Act as the primary interface with the client and lead the project team through the entire project process Responsible for high level planning and programming analysis work including preparation of technical documents, testing plans, and proposals Establish and implement project objectives, policies, procedures, roles and reporting structure, and performance standards within boundaries of company policy and contract specifications Collaborate with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems Strategize with Client Lead, Director, or Executive on opportunities for business development with existing and new clients Represent company in project meetings and attend strategy meetings Schedule and lead job meetings Assemble and distribute meeting minutes Execute the implementation of the JWI Playbook and ensure adherence to the practices outlined for JWI project management Ensure effective communication is always maintained within the team structure and Senior Management Complete weekly and monthly reports concerning work progress, costs, and scheduling Produce project schedule; coordinate schedule updates and distribute internally and externally Manage all financial aspects of project contract(s), including labor, expenses, and staffing projections, to protect companys interest Maintain a positive relationship with the client at all times Oversee project budgets, create, and manage project forecasts, schedules and expenses; anticipate potential changes to budget, schedule, and expenses and provide guidance and analysis of changes Responsible for interviewing, recommending, and negotiating contractual service agreements. Prepare, negotiate, and authorize revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors Manage project staff and jobsite construction activities Investigate potential situations and implement corrective measures as necessary; develop contingency plans to mitigate potential risk Provide guidance, oversight, coaching, and mentoring to other project staff Responsible for ensuring that project deliverables are on time, within budget, and at the required level of quality Prepare and monitor punch list items; manage the close out process to completion Produce and review design plans, specifications, and cost estimates Perform other duties as may be required/directed Requirements: 10+ years of experience in the construction industry with a majority of those years working on BHS or conveyance projects in aviation or similar fields. Design experience preferred. A bachelor's degree in construction management, architecture or engineering, or equivalent work experience; Project Management certification (PMP, PMI), EIT or Professional Engineer preferred Experience as a leader managing a team of direct reports, mentor, and problem solver with a commitment to excellence Extensive knowledge and understanding of contract management and budgeting/estimating Advanced interpersonal, administrative, and organizational skills; including the ability to work with diverse personalities to negotiate and resolve conflict Excellent communication, leadership, and influencing skills Demonstrated ability to develop and sustain effective working relationships with managers, peers, and subordinates Active participation in industry organizations a plus. Experience using MS Office suite and industry related project management software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18 Compensation details: 00 Yearly Salary PI9d9b94e8cbbf-5327

12/07/2025

Full time

Description: J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what were known for, and we work to stay true to who we are. Thats how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project/program scope and managing all aspects of the assigned project or group of projects, including but not limited to the design, planning, implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and personify the Companys Mission, Vision, and Values; taking ownership of their assigned project(s) or program. We are seeking a senior-level leader to join our rapidly growing BHS group, with opportunities to manage high-profile projects in Chicago and across the country. This role will play a pivotal part in shaping the design and delivery of complex baggage handling system (BHS) projects, ensuring they are executed with technical excellence, design precision, and operational efficiency. The Senior Project Manager will serve as the primary client interface and design lead, guiding project teams through the full lifecyclefrom early programming and technical document development through design review, construction, and closeout. Duties and Responsibilities Act as the primary interface with the client and lead the project team through the entire project process Responsible for high level planning and programming analysis work including preparation of technical documents, testing plans, and proposals Establish and implement project objectives, policies, procedures, roles and reporting structure, and performance standards within boundaries of company policy and contract specifications Collaborate with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems Strategize with Client Lead, Director, or Executive on opportunities for business development with existing and new clients Represent company in project meetings and attend strategy meetings Schedule and lead job meetings Assemble and distribute meeting minutes Execute the implementation of the JWI Playbook and ensure adherence to the practices outlined for JWI project management Ensure effective communication is always maintained within the team structure and Senior Management Complete weekly and monthly reports concerning work progress, costs, and scheduling Produce project schedule; coordinate schedule updates and distribute internally and externally Manage all financial aspects of project contract(s), including labor, expenses, and staffing projections, to protect companys interest Maintain a positive relationship with the client at all times Oversee project budgets, create, and manage project forecasts, schedules and expenses; anticipate potential changes to budget, schedule, and expenses and provide guidance and analysis of changes Responsible for interviewing, recommending, and negotiating contractual service agreements. Prepare, negotiate, and authorize revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors Manage project staff and jobsite construction activities Investigate potential situations and implement corrective measures as necessary; develop contingency plans to mitigate potential risk Provide guidance, oversight, coaching, and mentoring to other project staff Responsible for ensuring that project deliverables are on time, within budget, and at the required level of quality Prepare and monitor punch list items; manage the close out process to completion Produce and review design plans, specifications, and cost estimates Perform other duties as may be required/directed Requirements: 10+ years of experience in the construction industry with a majority of those years working on BHS or conveyance projects in aviation or similar fields. Design experience preferred. A bachelor's degree in construction management, architecture or engineering, or equivalent work experience; Project Management certification (PMP, PMI), EIT or Professional Engineer preferred Experience as a leader managing a team of direct reports, mentor, and problem solver with a commitment to excellence Extensive knowledge and understanding of contract management and budgeting/estimating Advanced interpersonal, administrative, and organizational skills; including the ability to work with diverse personalities to negotiate and resolve conflict Excellent communication, leadership, and influencing skills Demonstrated ability to develop and sustain effective working relationships with managers, peers, and subordinates Active participation in industry organizations a plus. Experience using MS Office suite and industry related project management software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18 Compensation details: 00 Yearly Salary PI9d9b94e8cbbf-5327

Plant Manager 1

Crown Health Care Laundry Services Maumelle, Arkansas

The Plant Manager will oversee all operations at the Alexandria Plant, ensuring that production goals are met while maintaining high standards of quality and safety. This role is crucial in driving efficiency and productivity, as well as fostering a positive work environment for all employees. The Plant Manager will be responsible for developing and implementing strategic plans that align with the company's objectives, while also managing budgets and resources effectively. Additionally, this position will involve collaborating with various departments to optimize processes and address any operational challenges. Ultimately, the Plant Manager will play a key role in enhancing the plant's performance and contributing to the overall success of the organization. Minimum Qualifications: Bachelor's degree in engineering, Business Administration, or a related field. At least 5 years of experience in a laundry processing facility, with a minimum of 3 years in a management role. Strong understanding of production processes, quality control, and safety regulations. Preferred Qualifications: Bachelor's degree in a relevant field. Experience with Lean Manufacturing or Six Sigma methodologies. Proven track record of successfully managing large teams and complex projects. Responsibilities: Lead and manage daily operations of the plant, ensuring production targets are met. Develop and implement operational strategies to improve efficiency and reduce costs. Ensure compliance with safety regulations and quality standards throughout the facility. Manage and mentor plant staff, fostering a culture of continuous improvement and teamwork. Analyze production data and metrics to identify areas for improvement and implement corrective actions. Skills: The required skills for this role include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration across departments. Analytical skills are crucial for interpreting production data and making informed decisions that drive operational improvements. Problem-solving skills will be utilized daily to address challenges that arise in the production process, ensuring minimal disruption to operations. Additionally, knowledge of safety regulations and quality standards will be applied to maintain compliance and uphold the plant's reputation. Preferred skills, such as experience with Lean Manufacturing, will enhance the ability to implement efficient processes and foster a culture of continuous improvement.

12/07/2025

Full time

The Plant Manager will oversee all operations at the Alexandria Plant, ensuring that production goals are met while maintaining high standards of quality and safety. This role is crucial in driving efficiency and productivity, as well as fostering a positive work environment for all employees. The Plant Manager will be responsible for developing and implementing strategic plans that align with the company's objectives, while also managing budgets and resources effectively. Additionally, this position will involve collaborating with various departments to optimize processes and address any operational challenges. Ultimately, the Plant Manager will play a key role in enhancing the plant's performance and contributing to the overall success of the organization. Minimum Qualifications: Bachelor's degree in engineering, Business Administration, or a related field. At least 5 years of experience in a laundry processing facility, with a minimum of 3 years in a management role. Strong understanding of production processes, quality control, and safety regulations. Preferred Qualifications: Bachelor's degree in a relevant field. Experience with Lean Manufacturing or Six Sigma methodologies. Proven track record of successfully managing large teams and complex projects. Responsibilities: Lead and manage daily operations of the plant, ensuring production targets are met. Develop and implement operational strategies to improve efficiency and reduce costs. Ensure compliance with safety regulations and quality standards throughout the facility. Manage and mentor plant staff, fostering a culture of continuous improvement and teamwork. Analyze production data and metrics to identify areas for improvement and implement corrective actions. Skills: The required skills for this role include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration across departments. Analytical skills are crucial for interpreting production data and making informed decisions that drive operational improvements. Problem-solving skills will be utilized daily to address challenges that arise in the production process, ensuring minimal disruption to operations. Additionally, knowledge of safety regulations and quality standards will be applied to maintain compliance and uphold the plant's reputation. Preferred skills, such as experience with Lean Manufacturing, will enhance the ability to implement efficient processes and foster a culture of continuous improvement.

HVM Service Center Manager

Vertiv Boston, Massachusetts

POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

12/07/2025

Full time

POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

Specialist, Product Development - Business Integration & Excellence

MasterCard O Fallon, Missouri

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development - Business Integration & Excellence Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview The Business Integration & Excellence Team in Security Solutions is seeking a Product Development Owner to align business and technology strategies and support product development activities. This role focuses on enabling the creation and implementation of a range of products and services designed to detect fraud, ensure uninterrupted commerce, and maximize transaction value. The ideal candidate thrives in fast-paced environments and excels at transforming business needs into deliverable products. Role As a Product Development Owner, you will: • Manage Program and Intake processes to ensure optimal resource allocation, timeline commitments, external team dependencies, cross synergies, and efficiencies. • Implement the product roadmap by translating business requirements to engineering teams and managing the Epics throughout the software engineering lifecycle. • Collaborate closely with the Product Managers to execute critical tasks for project success. • Ensure development teams deliver high-quality work that aligns with business requirements, removing blockers, and keeping stakeholders informed. • Act as the main point of contact between the business and development teams, ensuring alignment and clear communication. • Evangelize the product goals from the customer perspective with all internal and external stakeholders. • Ensure we are building to meet Program and Product Objectives. All About You The ideal candidate for this position should: • Be a strong communicator, both written and oral. • Have the ability to work autonomously and take ownership of tasks with minimal supervision. • Build partnerships across teams and mediate conflicts effectively. • Possess a proactive mindset with excellent critical thinking and problem-solving capabilities. • Have expert knowledge in the Software Engineering Lifecycle. • Be able to manage priorities and delegate tasks effectively in a fast-paced environment. • Be adaptable to change. Preferable but not required: • Studio experience • AHA expertise • Jira expertise • Product Management experience • Project Management experience/accreditation Education • Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $77,000 - $123,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development - Business Integration & Excellence Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview The Business Integration & Excellence Team in Security Solutions is seeking a Product Development Owner to align business and technology strategies and support product development activities. This role focuses on enabling the creation and implementation of a range of products and services designed to detect fraud, ensure uninterrupted commerce, and maximize transaction value. The ideal candidate thrives in fast-paced environments and excels at transforming business needs into deliverable products. Role As a Product Development Owner, you will: • Manage Program and Intake processes to ensure optimal resource allocation, timeline commitments, external team dependencies, cross synergies, and efficiencies. • Implement the product roadmap by translating business requirements to engineering teams and managing the Epics throughout the software engineering lifecycle. • Collaborate closely with the Product Managers to execute critical tasks for project success. • Ensure development teams deliver high-quality work that aligns with business requirements, removing blockers, and keeping stakeholders informed. • Act as the main point of contact between the business and development teams, ensuring alignment and clear communication. • Evangelize the product goals from the customer perspective with all internal and external stakeholders. • Ensure we are building to meet Program and Product Objectives. All About You The ideal candidate for this position should: • Be a strong communicator, both written and oral. • Have the ability to work autonomously and take ownership of tasks with minimal supervision. • Build partnerships across teams and mediate conflicts effectively. • Possess a proactive mindset with excellent critical thinking and problem-solving capabilities. • Have expert knowledge in the Software Engineering Lifecycle. • Be able to manage priorities and delegate tasks effectively in a fast-paced environment. • Be adaptable to change. Preferable but not required: • Studio experience • AHA expertise • Jira expertise • Product Management experience • Project Management experience/accreditation Education • Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $77,000 - $123,000 USD

Manager, Product Development - Dispute Lifecycle

MasterCard O Fallon, Missouri

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role • Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. • Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. • Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. • Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role • Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. • Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. • Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. • Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You • Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. • Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. • Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. • Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. • Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role • Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. • Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. • Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. • Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role • Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. • Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. • Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. • Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You • Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. • Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. • Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. • Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. • Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Manager, Product Management

MasterCard Salt Lake City, Utah

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Mastercard Financial Institution Direct Integrations (FIDI) team within Data Access is responsible for building, maintaining, and helping to operate the API connections which supply customer permissioned data to power use cases across a suite of open banking products. The product manager will have a primary responsibility for execution, planning, and delivery of these connections. The product manager will work with the PO team based in Mumbai to ensure that requirements are documented, understood, and effectively delivered using an agile development cycle. The product manager will be responsible for managing the end to end product lifecycle, identifying opportunities to improve the processes, and facilitating the product objectives of the Mastercard global product team. Role • Define and execute the product strategy, roadmap, and priorities for the data access integration team. Ensure alignment with Mastercard Open Banking overall objectives and market needs. • Product Management & Product Development: Lead the ideation, development, and launch of the individual connections, application management, and overall product flows. Oversee all stages of the product lifecycle, from concept to delivery. Almost any product within the Mastercard Open Banking catalog will have a dependency on this role. • Test the product value proposition, desirability, and feasibility with customers. Gather and analyze feedback to validate assumptions and refine the product. • Work closely with engineering, design, and other cross-functional teams to deliver the product roadmap. Ensure timely and efficient execution of product development stages. • Engage with external stakeholders, including data providers and recipients, to gather feedback and ensure the solution meets market needs. • Prioritize client requirements and reflect them in the product roadmap and development process. All About You - Understanding of Agile Product Management - Strong organizational and product/project tracking skills - SQL knowledge is a plus but not required - Experience in Jira - Experience in Aha - Ability to function as part of a cross-regional and cross-border team. - Strong written & verbal communication, comfortable presenting, influencing, and negotiating at management level, able to shift gears for audiences from different business disciplines of varying technical ability. It is important to communicate to both engineers and sales level understanding of API products. - Critical thinking, analysis, and constructive debate skills. Ability to document, analyze, present, and defend alternative solutions/approaches is a regular part of the role. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Salt Lake City, Utah: $119,000 - $190,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Mastercard Financial Institution Direct Integrations (FIDI) team within Data Access is responsible for building, maintaining, and helping to operate the API connections which supply customer permissioned data to power use cases across a suite of open banking products. The product manager will have a primary responsibility for execution, planning, and delivery of these connections. The product manager will work with the PO team based in Mumbai to ensure that requirements are documented, understood, and effectively delivered using an agile development cycle. The product manager will be responsible for managing the end to end product lifecycle, identifying opportunities to improve the processes, and facilitating the product objectives of the Mastercard global product team. Role • Define and execute the product strategy, roadmap, and priorities for the data access integration team. Ensure alignment with Mastercard Open Banking overall objectives and market needs. • Product Management & Product Development: Lead the ideation, development, and launch of the individual connections, application management, and overall product flows. Oversee all stages of the product lifecycle, from concept to delivery. Almost any product within the Mastercard Open Banking catalog will have a dependency on this role. • Test the product value proposition, desirability, and feasibility with customers. Gather and analyze feedback to validate assumptions and refine the product. • Work closely with engineering, design, and other cross-functional teams to deliver the product roadmap. Ensure timely and efficient execution of product development stages. • Engage with external stakeholders, including data providers and recipients, to gather feedback and ensure the solution meets market needs. • Prioritize client requirements and reflect them in the product roadmap and development process. All About You - Understanding of Agile Product Management - Strong organizational and product/project tracking skills - SQL knowledge is a plus but not required - Experience in Jira - Experience in Aha - Ability to function as part of a cross-regional and cross-border team. - Strong written & verbal communication, comfortable presenting, influencing, and negotiating at management level, able to shift gears for audiences from different business disciplines of varying technical ability. It is important to communicate to both engineers and sales level understanding of API products. - Critical thinking, analysis, and constructive debate skills. Ability to document, analyze, present, and defend alternative solutions/approaches is a regular part of the role. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Salt Lake City, Utah: $119,000 - $190,000 USD

Director, Product Development, Online Checkout

MasterCard New York, New York

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD

Director, Solution Engineering Product Architect

MasterCard San Francisco, California

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD

Healthcare Payer Client Relationship Manager

Cognizant Owings Mills, Maryland

About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

12/07/2025

Full time

About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

Manager, Product Management

MasterCard O Fallon, Missouri

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD

Senior Product Manager - Technical

MasterCard O Fallon, Missouri

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD

12/07/2025

Full time

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD

SENIOR CONTRACTS MANAGER

VSolvit LLC Huntsville, Alabama

POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

12/07/2025

Full time

POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

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