Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/08/2025
Full time
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hr - $14.50/hr NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/07/2025
Full time
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hr - $14.50/hr NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/06/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/05/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/04/2025
Full time
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/02/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Middlebury Cheese Company, a Northern Indiana cheese maker, is seeking a Maintenance Operations Manager to lead our team. As a hands-on Maintenance Manager, you will ensure operational efficiency and equipment reliability while fostering team engagement and effectively prioritizing maintenance efforts. The ideal candidate will support continuous improvement initiatives, manage operations staffing and scheduling to meet customer demand, manage contractors, and develop and execute capital projects to maintain and enhance the plant's infrastructure. We are a subsidiary of the Michigan Milk Producers Association, the 10th largest dairy cooperative in the United States serving dairy farmer members in Michigan, Indiana, Ohio and Wisconsin. Why you'll love working here: Competitive salary health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance Paid time off Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Leadership & Team Management Lead and manage the maintenance and operations team across a 3-shift schedule, building a culture of safety, customer service, ownership, and urgency. Set clear performance goals, inspire team engagement, and enforce disciplined prioritization to transform a disengaged workforce into a high-performing unit. Develop training programs to boost technical skills and empower rapid troubleshooting of mechanical and electrical systems. Prepare annual operating budgets and track actual results versus budget focusing on labor efficiency, minimizing product shrink and downgrades and a focus on continuous improvement. Provide decisive, hands-on leadership to resolve complex issues and model accountability. Work with Human Resources to ensure staffing levels meet production needs Process & Reliability Management Ensure equipment readiness for milk reception and production startups, minimizing delays. Oversee Reliability-Centered Maintenance (RCM) programs to reduce unplanned downtime. Implement Preventive (PM) and Predictive (PdM) maintenance strategies, prioritizing tasks that maximize plant uptime. Implement and monitor KPIs (e.g., OEE, downtime reduction) tied directly to plant performance, holding the team accountable for measurable outcomes. Lead root cause analysis for failures, driving swift and effective corrective actions. Quality Control/Sanitation Work with Quality/Sanitation to ensure all products are produced in compliance with company standards and regulatory requirements. Implement and enforce quality control processes, including sampling and testing procedures. Investigate any product quality issues and implement corrective actions. Maintain and manage documentation for quality assurance purposes. Work to achieve excellent ratings for SQF and other customers and regulatory inspections. Health and Safety Ensure compliance with all health, safety, and environmental regulations. Monitor plant safety protocols and conduct regular safety meetings and drills. Address any safety concerns or violations in a timely manner. Ensure maintenance activities meet PMO, OSHA, FDA, and other regulatory standards. Promote a safe working environment per IOSHA standards. Continuous Improvement Identify and implement continuous improvement initiatives to enhance plant efficiency, reduce waste, and optimize maintenance processes. Foster a culture of proactive problem-solving and innovation within the maintenance team. Contractor Management Select, oversee, and coordinate contractors for outsourced maintenance and project work, ensuring quality, timeliness, and adherence to budget. Manage contractor relationships to support the plant's needs while maintaining cost efficiency. Capital Project Development Develop and maintain a list of smaller capital projects to address immediate and future infrastructure needs, ensuring the plant's long-term reliability and performance. Assess the plant's condition to identify both current repair and maintenance needs and future requirements, prioritizing projects based on impact and urgency. Plan, execute, and manage capital projects under a defined complexity threshold, including budgeting, scheduling, and coordination with internal and external stakeholders. Budget & Resource Management Manage the operating budget, controlling costs and approving purchase orders. Prioritize resource allocation to high-impact maintenance and capital project areas, delivering cost savings and efficiency gains. Oversee stock room operations to maintain critical spare parts inventory. Negotiate with vendors to secure timely delivery of materials. Strategic Collaboration Work with MMPA leadership to develop strategies that enhance operational efficiency. Champion maintenance and capital project priorities across departments, aligning efforts with plant performance goals. Collaborate with engineering to integrate control systems with operations. Technical Oversight Troubleshoot electrical control systems, focusing on industrial automation (e.g., Allen-Bradley). Analyze system performance and provide technical recommendations. Train staff on critical equipment maintenance. Education/Experience: Required 5+ years in a plant operations/industrial maintenance leadership role, ideally in food processing or dairy manufacturing. Knowledge of industrial automation (e.g., Allen-Bradley), high-pressure steam, boilers, and pumps. Ability to interpret electrical and mechanical drawings and troubleshoot systems. Experience in continuous improvement initiatives and contractor management. Proven ability to develop and execute capital projects, including budgeting and project management. Proficiency in Microsoft Outlook, Excel, Word, and Project. Willingness to be on call. Preferred Experience with Lean Six Sigma or Continuous Improvement methodologies (e.g., PDCA, DMAIC, Kaizen). Familiarity with dairy processing equipment (e.g., pasteurizers, cheese vats). Advanced certifications in maintenance management or leadership. Personal Attributes Strong leadership and team-building skills to motivate and unify a diverse team. Excellent communication, problem-solving, and organizational abilities. Decisive, tenacious, and results-oriented, with a track record of driving rapid performance improvements. Strategic thinker with the ability to anticipate future plant needs and prioritize accordingly. Committed to safety and compliance. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. The Middlebury Cheese Company provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. We are interested in every qualified candidate who is eligible to work in the United States. We are committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position. MMPA is an equal opportunity employer. PI862d7e29654d-2839
12/01/2025
Full time
Middlebury Cheese Company, a Northern Indiana cheese maker, is seeking a Maintenance Operations Manager to lead our team. As a hands-on Maintenance Manager, you will ensure operational efficiency and equipment reliability while fostering team engagement and effectively prioritizing maintenance efforts. The ideal candidate will support continuous improvement initiatives, manage operations staffing and scheduling to meet customer demand, manage contractors, and develop and execute capital projects to maintain and enhance the plant's infrastructure. We are a subsidiary of the Michigan Milk Producers Association, the 10th largest dairy cooperative in the United States serving dairy farmer members in Michigan, Indiana, Ohio and Wisconsin. Why you'll love working here: Competitive salary health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance Paid time off Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Leadership & Team Management Lead and manage the maintenance and operations team across a 3-shift schedule, building a culture of safety, customer service, ownership, and urgency. Set clear performance goals, inspire team engagement, and enforce disciplined prioritization to transform a disengaged workforce into a high-performing unit. Develop training programs to boost technical skills and empower rapid troubleshooting of mechanical and electrical systems. Prepare annual operating budgets and track actual results versus budget focusing on labor efficiency, minimizing product shrink and downgrades and a focus on continuous improvement. Provide decisive, hands-on leadership to resolve complex issues and model accountability. Work with Human Resources to ensure staffing levels meet production needs Process & Reliability Management Ensure equipment readiness for milk reception and production startups, minimizing delays. Oversee Reliability-Centered Maintenance (RCM) programs to reduce unplanned downtime. Implement Preventive (PM) and Predictive (PdM) maintenance strategies, prioritizing tasks that maximize plant uptime. Implement and monitor KPIs (e.g., OEE, downtime reduction) tied directly to plant performance, holding the team accountable for measurable outcomes. Lead root cause analysis for failures, driving swift and effective corrective actions. Quality Control/Sanitation Work with Quality/Sanitation to ensure all products are produced in compliance with company standards and regulatory requirements. Implement and enforce quality control processes, including sampling and testing procedures. Investigate any product quality issues and implement corrective actions. Maintain and manage documentation for quality assurance purposes. Work to achieve excellent ratings for SQF and other customers and regulatory inspections. Health and Safety Ensure compliance with all health, safety, and environmental regulations. Monitor plant safety protocols and conduct regular safety meetings and drills. Address any safety concerns or violations in a timely manner. Ensure maintenance activities meet PMO, OSHA, FDA, and other regulatory standards. Promote a safe working environment per IOSHA standards. Continuous Improvement Identify and implement continuous improvement initiatives to enhance plant efficiency, reduce waste, and optimize maintenance processes. Foster a culture of proactive problem-solving and innovation within the maintenance team. Contractor Management Select, oversee, and coordinate contractors for outsourced maintenance and project work, ensuring quality, timeliness, and adherence to budget. Manage contractor relationships to support the plant's needs while maintaining cost efficiency. Capital Project Development Develop and maintain a list of smaller capital projects to address immediate and future infrastructure needs, ensuring the plant's long-term reliability and performance. Assess the plant's condition to identify both current repair and maintenance needs and future requirements, prioritizing projects based on impact and urgency. Plan, execute, and manage capital projects under a defined complexity threshold, including budgeting, scheduling, and coordination with internal and external stakeholders. Budget & Resource Management Manage the operating budget, controlling costs and approving purchase orders. Prioritize resource allocation to high-impact maintenance and capital project areas, delivering cost savings and efficiency gains. Oversee stock room operations to maintain critical spare parts inventory. Negotiate with vendors to secure timely delivery of materials. Strategic Collaboration Work with MMPA leadership to develop strategies that enhance operational efficiency. Champion maintenance and capital project priorities across departments, aligning efforts with plant performance goals. Collaborate with engineering to integrate control systems with operations. Technical Oversight Troubleshoot electrical control systems, focusing on industrial automation (e.g., Allen-Bradley). Analyze system performance and provide technical recommendations. Train staff on critical equipment maintenance. Education/Experience: Required 5+ years in a plant operations/industrial maintenance leadership role, ideally in food processing or dairy manufacturing. Knowledge of industrial automation (e.g., Allen-Bradley), high-pressure steam, boilers, and pumps. Ability to interpret electrical and mechanical drawings and troubleshoot systems. Experience in continuous improvement initiatives and contractor management. Proven ability to develop and execute capital projects, including budgeting and project management. Proficiency in Microsoft Outlook, Excel, Word, and Project. Willingness to be on call. Preferred Experience with Lean Six Sigma or Continuous Improvement methodologies (e.g., PDCA, DMAIC, Kaizen). Familiarity with dairy processing equipment (e.g., pasteurizers, cheese vats). Advanced certifications in maintenance management or leadership. Personal Attributes Strong leadership and team-building skills to motivate and unify a diverse team. Excellent communication, problem-solving, and organizational abilities. Decisive, tenacious, and results-oriented, with a track record of driving rapid performance improvements. Strategic thinker with the ability to anticipate future plant needs and prioritize accordingly. Committed to safety and compliance. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. The Middlebury Cheese Company provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. We are interested in every qualified candidate who is eligible to work in the United States. We are committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position. MMPA is an equal opportunity employer. PI862d7e29654d-2839
