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Job Description The pay range is $106,000.00 - $212,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: Managing a large team of hourly team members and leaders as well as leaders of leaders Recruiting, selecting, talent management and talent planning across all departments of the store Guest service fundamentals and experience building and leading a guest first culture across the store Retail business financials (e.g. payroll, profit and loss) and driving sales growth Creating store specific strategies and managing your team to deliver results Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities:Cultivate a guest-centric and engaged team Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. Drive accountability through clear expectations and consistent performance management. In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. Recruit, hire and retain a passionate team for area specific knowledge and expertise. Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. Model creating a welcoming experience by greeting guests as you are working. Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales Build and execute plans to run an efficient operation to fund future growth. Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. Build relationships that are important to the store's community to address the most pressing local needs. Leverage field support partners to help you solve problems and drive continuous operational improvement. Set clear priorities for the team through balancing competing priorities and demands. Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. Validate that merchandise protection strategies across the total store are being executed according to best practices. As a key carrier, follow all safe and secure training and processes Addressing all store emergency and compliance needs Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: 4-year degree or equivalent experience Strong interpersonal and communication skills Team leadership and engagement Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis Manage conflict and lead and hold others accountable Relate well with and interact with all levels of the organization Welcoming and helpful attitude Manage workload and prioritize tasks independently Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations as needed Climb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: Americans with Disabilities Act (ADA) . click apply for full job details

Job Description The pay range is $106,000.00 - $212,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: Managing a large team of hourly team members and leaders as well as leaders of leaders Recruiting, selecting, talent management and talent planning across all departments of the store Guest service fundamentals and experience building and leading a guest first culture across the store Retail business financials (e.g. payroll, profit and loss) and driving sales growth Creating store specific strategies and managing your team to deliver results Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities:Cultivate a guest-centric and engaged team Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. Drive accountability through clear expectations and consistent performance management. In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. Recruit, hire and retain a passionate team for area specific knowledge and expertise. Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. Model creating a welcoming experience by greeting guests as you are working. Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales Build and execute plans to run an efficient operation to fund future growth. Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. Build relationships that are important to the store's community to address the most pressing local needs. Leverage field support partners to help you solve problems and drive continuous operational improvement. Set clear priorities for the team through balancing competing priorities and demands. Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. Validate that merchandise protection strategies across the total store are being executed according to best practices. As a key carrier, follow all safe and secure training and processes Addressing all store emergency and compliance needs Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: 4-year degree or equivalent experience Strong interpersonal and communication skills Team leadership and engagement Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis Manage conflict and lead and hold others accountable Relate well with and interact with all levels of the organization Welcoming and helpful attitude Manage workload and prioritize tasks independently Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations as needed Climb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: Americans with Disabilities Act (ADA) . click apply for full job details

Job Description Job Description Summary: Bellingham Technical College is seeking a Campus Store Manager to lead all aspects of our campus store, from merchandising and inventory management to e-commerce, budgeting, and team leadership. Join a collaborative campus community where your business expertise and commitment to outstanding service will make a meaningful impact on students, employees, and the college every day. Salary: $75,000-$90,000 Under the general direction of the Vice President of Administrative Services (VPAS), the Campus Store Manager is responsible for day-to-day store activities, initiates procedures for approval, purchases books, supplies, materials, and/or equipment for and maintains appropriate inventory levels; supervises day to day activities of bookstore personnel. The position monitors store inventory and determines when to initiate purchases in accordance with bookstore procedures and coordinates merchandise flow through departments. Additionally, the position works collaboratively with other campus departments in providing service to a diverse population. Directs and plans operations of the bookstore to provide services to students and employees Manages the purchase of textbooks, other books, various categories of general merchandise, operating equipment and related supplies for resale. Establishes correct margin schedules to cover costs of operation and needs of the College for revenue from enterprise operations Analyzes and assists with the development of departmental budgets, inventory levels and marketing strategies with respect to profit goals and objectives Reviews financial statements for the department and reports to the VPAS with recommendations regarding purchases, expenses, and management of inventory Determine selling price of goods sold in bookstore(s) within established policies and regarding profit goals and objectives Initiates procedures and methods used in ordering, receiving, storing, issuing, returning, and accounting for supplies, and materials, books, and equipment in the retail operation; coordinate textbook returns and sell back over-supply Research new supply sources; locates, interviews and select vendors and suppliers; provides information on purchasing procedures; recommends improvements and/or changes in systems Oversee bookstore computer systems/point-of-sale (POS) system to ensure proper integration of software program and upgrades to existing equipment Confers with college employees; develops order requirements; makes retail forecasts; and initiates orders Plans and coordinates displays, store arrangements, and advertising with seasonal changes, special sales and new merchandise Maintains eCommerce site through designated content management systems (CMS) as made available through website designers Ensures adequate security of facilities, stock and cash in department; acts with authority in the absence of supervisor Maintains positive relations with students, and employees to enhance public relations and further the effectiveness of the campus store Perform duties as assigned Supervisory Responsibilities: Interviews and recommend selection of applicants, trains new employees, coordinates and schedules work Conducts annual performance evaluations and recommends disciplinary action Required Skills/Abilities: Solid operational and management skills to independently run and operate a small business Excellent customer service skills for internal users and collaboration with external partners Proficient in writing documentation, either independently or using collaborative tools Knowledge of marketing and recruitment techniques Excellent customer services, coaching, communication and organizational skills Ability to work independently and with minimal supervision Accuracy in information delivery; maintain confidential information Detailed oriented; gather and analyze information Effective organizational skills, successful merchandising principles and techniques, including advertising and displays; principles and practices of retail management, training and supervision Retail store inventory control processes and systems; methods and procedures used in the purchase of college bookstore textbooks and non-text items, including giftware and clothing Record-keeping and inventory techniques; basic computer skills Work alongside individuals of varied ethnicity, ages, backgrounds, and abilities in an inclusive and participatory manner Facilitate and conduct workshops, and presentations Work with various software packages including Microsoft Office 365 and database management Ability to prioritize competing demands in a potentially stressful environment Adapt readily to new challenges, processes and job responsibilities Possess strong analytic and problem-solving capabilities Display integrity and act with discretion by accessing individual or institutional information for a stated business purpose Excellent time management skills with a proven ability to meet deadlines Proficient with Microsoft Office Suite, point-of-sale system(s) and related data systems and software Proficient in project management Minimum Qualifications: Ability to pass a Washington State background check High school diploma or GED certification AND At least 4 years of experience in retail sales AND At least 2 years of supervisory experience At least 2 years experience managing current point-of-sale systems Preferred Qualifications: Associate degree More than 4 years of experience in retail sales Experience with BookLog point-of-sale system and/or two or more years of managing a point-of-sale system More than 2 years of supervisory experience Experience working in higher education and/or career and technical education Salary: $75,000-$90,000 Benefits: Leave benefits: 8 hours per month of sick leave 16 starting at hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA Stare Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on July 28, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at (360) . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application & Supplemental Questions Interviews are tentatively scheduled for August 13-17th Estimated Start Date: September 1, 2026 Compensation details: 0 Yearly Salary PI6fce2a2e7e11-4355

Job Description Job Description Summary: Bellingham Technical College is seeking a Campus Store Manager to lead all aspects of our campus store, from merchandising and inventory management to e-commerce, budgeting, and team leadership. Join a collaborative campus community where your business expertise and commitment to outstanding service will make a meaningful impact on students, employees, and the college every day. Salary: $75,000-$90,000 Under the general direction of the Vice President of Administrative Services (VPAS), the Campus Store Manager is responsible for day-to-day store activities, initiates procedures for approval, purchases books, supplies, materials, and/or equipment for and maintains appropriate inventory levels; supervises day to day activities of bookstore personnel. The position monitors store inventory and determines when to initiate purchases in accordance with bookstore procedures and coordinates merchandise flow through departments. Additionally, the position works collaboratively with other campus departments in providing service to a diverse population. Directs and plans operations of the bookstore to provide services to students and employees Manages the purchase of textbooks, other books, various categories of general merchandise, operating equipment and related supplies for resale. Establishes correct margin schedules to cover costs of operation and needs of the College for revenue from enterprise operations Analyzes and assists with the development of departmental budgets, inventory levels and marketing strategies with respect to profit goals and objectives Reviews financial statements for the department and reports to the VPAS with recommendations regarding purchases, expenses, and management of inventory Determine selling price of goods sold in bookstore(s) within established policies and regarding profit goals and objectives Initiates procedures and methods used in ordering, receiving, storing, issuing, returning, and accounting for supplies, and materials, books, and equipment in the retail operation; coordinate textbook returns and sell back over-supply Research new supply sources; locates, interviews and select vendors and suppliers; provides information on purchasing procedures; recommends improvements and/or changes in systems Oversee bookstore computer systems/point-of-sale (POS) system to ensure proper integration of software program and upgrades to existing equipment Confers with college employees; develops order requirements; makes retail forecasts; and initiates orders Plans and coordinates displays, store arrangements, and advertising with seasonal changes, special sales and new merchandise Maintains eCommerce site through designated content management systems (CMS) as made available through website designers Ensures adequate security of facilities, stock and cash in department; acts with authority in the absence of supervisor Maintains positive relations with students, and employees to enhance public relations and further the effectiveness of the campus store Perform duties as assigned Supervisory Responsibilities: Interviews and recommend selection of applicants, trains new employees, coordinates and schedules work Conducts annual performance evaluations and recommends disciplinary action Required Skills/Abilities: Solid operational and management skills to independently run and operate a small business Excellent customer service skills for internal users and collaboration with external partners Proficient in writing documentation, either independently or using collaborative tools Knowledge of marketing and recruitment techniques Excellent customer services, coaching, communication and organizational skills Ability to work independently and with minimal supervision Accuracy in information delivery; maintain confidential information Detailed oriented; gather and analyze information Effective organizational skills, successful merchandising principles and techniques, including advertising and displays; principles and practices of retail management, training and supervision Retail store inventory control processes and systems; methods and procedures used in the purchase of college bookstore textbooks and non-text items, including giftware and clothing Record-keeping and inventory techniques; basic computer skills Work alongside individuals of varied ethnicity, ages, backgrounds, and abilities in an inclusive and participatory manner Facilitate and conduct workshops, and presentations Work with various software packages including Microsoft Office 365 and database management Ability to prioritize competing demands in a potentially stressful environment Adapt readily to new challenges, processes and job responsibilities Possess strong analytic and problem-solving capabilities Display integrity and act with discretion by accessing individual or institutional information for a stated business purpose Excellent time management skills with a proven ability to meet deadlines Proficient with Microsoft Office Suite, point-of-sale system(s) and related data systems and software Proficient in project management Minimum Qualifications: Ability to pass a Washington State background check High school diploma or GED certification AND At least 4 years of experience in retail sales AND At least 2 years of supervisory experience At least 2 years experience managing current point-of-sale systems Preferred Qualifications: Associate degree More than 4 years of experience in retail sales Experience with BookLog point-of-sale system and/or two or more years of managing a point-of-sale system More than 2 years of supervisory experience Experience working in higher education and/or career and technical education Salary: $75,000-$90,000 Benefits: Leave benefits: 8 hours per month of sick leave 16 starting at hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA Stare Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on July 28, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at (360) . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application & Supplemental Questions Interviews are tentatively scheduled for August 13-17th Estimated Start Date: September 1, 2026 Compensation details: 0 Yearly Salary PI6fce2a2e7e11-4355

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. Benefits that benefit you Paid Weekly Health & Wellness Benefits 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards. Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. Delegate and validate completion of daily tasks. Leads and directs associates when acting as the leader on duty. Address and administer associate complaints and grievances. Recognizes and celebrates associates driving overall associate engagement. Store Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns. Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies. Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics. Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. Completes monthly live cycle counts, addresses discrepancies. Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets. Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store. Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy. Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period. Qualifications 2+ years of retail supervisory experience in a customer-focused environment. Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout. Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor. Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and worn environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. Benefits that benefit you Paid Weekly Health & Wellness Benefits 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. Validates completion of assigned operational messages and engagement video compliance. Supports the various Services businesses as needed when the Experience Leader is not available Delegate and validate completion of daily tasks. Leads and directs associates when acting as the Leader on Duty Address and administer associate complaints and grievances. Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. Responsible for live pet sales and pet adoptions. Supports with monthly live cycle counts, addresses discrepancies. Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. Ensures a safe environment for our associates, pets, and pet parents. Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. Assists and works in other departments as required. Other duties may be assigned. Follows all company policies and procedures. Qualifications 2+ years of retail experience in a customer-focused environment. Leadership experience preferred. Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail. Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor. Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. Benefits that benefit you Paid Weekly Health & Wellness Benefits 401k Plan with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. Validates completion of assigned operational messages and engagement video compliance. Supports the various Services businesses as needed when the Experience Leader is not available Delegate and validate completion of daily tasks. Leads and directs associates when acting as the Leader on Duty Address and administer associate complaints and grievances. Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. Responsible for live pet sales and pet adoptions. Supports with monthly live cycle counts, addresses discrepancies. Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. Ensures a safe environment for our associates, pets, and pet parents. Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. Assists and works in other departments as required. Other duties may be assigned. Follows all company policies and procedures. Qualifications 2+ years of retail experience in a customer-focused environment. Leadership experience preferred. Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail. Supervisory responsibility No direct reports, however, are expected to guide and support the development of other associates. Provides feedback on associate performance to direct supervisor. Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. Essential physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.