HOMETOWN COFFEE & JUICE
Winnetka, Illinois
Description: Front-of-House Lead Role Summary The FOH Lead is the on-shift captain for guest experience and service flow. You'll set the pace during rushes, coordinate between the kitchen, barista bar, smoothie station, and runners, and ensure every handoff is fast, accurate, and friendly-consistent with Hometown's standards for hospitality and quality. Key Responsibilities 1) Shift Leadership & Flow Run pre-shift huddles; assign and rotate stations (cashier, runner, expo, barista support) based on volume and team strengths. Manage the expo during peak periods; monitor ticket times, prioritize pickups, and keep the line moving with calm, clear communication. Oversee online/app order staging and guest pickup so dine-in and digital orders move smoothly in parallel. Maintain line-of-sight to the dining room and pickup shelves; anticipate bottlenecks and re-deploy support before issues escalate. 2) Guest Experience & Hospitality Model warm, genuine hospitality; greet, engage, and guide guests through the menu (coffee, juices, smoothie bowls, toasts, salads, sandwiches). Ensure allergy notes, modifiers, and special requests are captured and executed correctly; double-check tickets before release. Own guest recovery with prompt, professional solutions when something isn't right. 3) Team Coaching & Development Onboard and cross-train FOH teammates (runner, cashier, expo) and reinforce standards with real-time feedback. Foster a supportive, learning-first environment that reflects Hometown's commitment to mentorship and growth. 4) Quality, Cleanliness & Safety Uphold sanitation and FOH cleanliness standards; keep guest areas, expo counter, and runner zones stocked and spotless throughout service. Promote food safety and allergen awareness; ensure utensils, labels, bags, and disposables are organized for speed. 5) POS Accuracy & Cash Handling Operate the POS with precision; orders, discounts, modifiers, payments, and end-of-shift cash outs per policy. Audit receipts and resolve order discrepancies quickly to protect speed and accuracy. 6) Inventory & Merchandising (Front-of-House) Maintain par levels and presentation for cups, lids, napkins, utensils, grab-and-go items, and pastry case; escalate low stock proactively. Qualifications Experience: 1+ year in a FOH lead/supervisor or key-holder role in café/fast-casual or similar high-volume setting (preferred). Technical: POS proficiency; comfortable with discounts, modifiers, and multi-channel order flow (in-store + app/online). Menu Knowledge: Enthusiasm for coffee, juice, and Hometown's daytime menu offerings; quick to learn ingredients and setup. Certifications: ServSafe Food Handler or Allergen certification a plus (or willingness to obtain). Soft Skills: Clear communicator under pressure; collaborative, organized, and calm with strong guest-recovery instincts. Physical: Able to stand/walk for long periods and move efficiently during rushes; lift and carry up to 30-40 lbs as needed. Availability: Morning/daytime shifts with weekend/holiday coverage within operating hours (7 a.m.-5 p.m.). Pay & Benefits Compensation : Base hourly wage: $12 - $15 (tip credit wage) plus $9 - $12 in tips per hour. Total hourly compensation typically ranges from $ 23 - $27 with tips. Perks & Culture : Paid breaks, free meals on every shift, flexible scheduling, and a supportive environment with mentorship and growth opportunities. No late nights! EEO Statement Hometown Coffee & Juice is an Equal Opportunity Employer, committed to diversity and inclusion. - Líder de Front-of-House (FOH) Resumen del Rol El Líder de FOH es el capitán en turno para la experiencia del cliente y el flujo del servicio. Serás quien marque el ritmo durante las horas pico, coordinando entre la cocina, la barra de café, la estación de batidos y los runners, asegurando que cada entrega sea rápida, precisa y amable, en línea con los estándares de hospitalidad y calidad de Hometown. Responsabilidades Clave Liderazgo de Turno y Flujo Dirigir reuniones previas al turno; asignar y rotar estaciones (cajero, runner, expo, apoyo de barista) según el volumen y las fortalezas del equipo. Gestionar la estación de expo durante los picos; monitorear tiempos de ticket, priorizar entregas y mantener la línea en movimiento con comunicación clara y calmada. Supervisar la preparación y entrega de pedidos en línea/app para que los pedidos en el local y digitales fluyan en paralelo sin problemas. Mantener visibilidad del comedor y estantes de recogida; anticipar cuellos de botella y reasignar apoyo antes de que surjan problemas. Experiencia del Cliente y Hospitalidad Modelar hospitalidad cálida y genuina; saludar, interactuar y guiar a los clientes a través del menú (café, jugos, bowls de batido, tostadas, ensaladas, sándwiches). Asegurar que las notas de alergias, modificadores y solicitudes especiales se registren y ejecuten correctamente; revisar tickets antes de liberarlos. Resolver problemas del cliente con soluciones rápidas y profesionales cuando algo no esté bien. Entrenamiento y Desarrollo del Equipo Capacitar y entrenar de manera cruzada a los compañeros de FOH (runner, cajero, expo) y reforzar estándares con retroalimentación en tiempo real. Fomentar un ambiente de apoyo y aprendizaje que refleje el compromiso de Hometown con la mentoría y el crecimiento. Calidad, Limpieza y Seguridad Mantener los estándares de saneamiento y limpieza en FOH; mantener áreas de clientes, mostrador de expo y zonas de runners abastecidas y limpias durante el servicio. Promover la seguridad alimentaria y la conciencia sobre alérgenos; asegurar que utensilios, etiquetas, bolsas y desechables estén organizados para la rapidez. Precisión en POS y Manejo de Efectivo Operar el POS con precisión; pedidos, descuentos, modificadores, pagos y cierres de turno según la política. Auditar recibos y resolver discrepancias rápidamente para mantener la velocidad y exactitud. Inventario y Merchandising (Front-of-House) Mantener niveles adecuados y presentación de vasos, tapas, servilletas, utensilios, artículos para llevar y vitrina de pastelería; informar proactivamente sobre bajo stock. Calificaciones Experiencia: 1+ año en un rol de líder/supervisor FOH o encargado en cafetería/comida rápida o entorno similar de alto volumen (preferido). Técnico: Dominio de POS; cómodo con descuentos, modificadores y flujo de pedidos multicanal (en tienda + app/en línea). Conocimiento del Menú: Entusiasmo por el café, jugos y las ofertas del menú diurno de Hometown; capacidad para aprender rápido ingredientes y montaje. Certificaciones: Certificación ServSafe Food Handler o de alérgenos es una ventaja (o disposición para obtenerla). Habilidades Blandas: Comunicador claro bajo presión; colaborativo, organizado y calmado con fuertes instintos para la recuperación del cliente. Físico: Capacidad para estar de pie/caminar por períodos prolongados y moverse con eficiencia durante las horas pico; levantar y cargar hasta 30-40 lbs según sea necesario. Disponibilidad: Turnos matutinos/diurnos con cobertura de fines de semana/feriados dentro del horario de operación (7 a.m.-5 p.m.). Pago y Beneficios Compensación: Salario base por hora: $12 - $15 (salario con crédito por propinas), más $9 - $12 en propinas por hora. La compensación total por hora generalmente oscila entre $23 - $27 con propinas. Beneficios y Cultura: Descansos pagados, comidas gratis en cada turno, horarios flexibles y un ambiente de apoyo con oportunidades de mentoría y crecimiento. Una posición sin turno nocturno! Declaración de Igualdad de Oportunidades Hometown Coffee & Juice es un Empleador que ofrece Igualdad de Oportunidades, comprometido con la diversidad y la inclusión. Requirements: PI2e8b07dcca3d-5395
Description: Front-of-House Lead Role Summary The FOH Lead is the on-shift captain for guest experience and service flow. You'll set the pace during rushes, coordinate between the kitchen, barista bar, smoothie station, and runners, and ensure every handoff is fast, accurate, and friendly-consistent with Hometown's standards for hospitality and quality. Key Responsibilities 1) Shift Leadership & Flow Run pre-shift huddles; assign and rotate stations (cashier, runner, expo, barista support) based on volume and team strengths. Manage the expo during peak periods; monitor ticket times, prioritize pickups, and keep the line moving with calm, clear communication. Oversee online/app order staging and guest pickup so dine-in and digital orders move smoothly in parallel. Maintain line-of-sight to the dining room and pickup shelves; anticipate bottlenecks and re-deploy support before issues escalate. 2) Guest Experience & Hospitality Model warm, genuine hospitality; greet, engage, and guide guests through the menu (coffee, juices, smoothie bowls, toasts, salads, sandwiches). Ensure allergy notes, modifiers, and special requests are captured and executed correctly; double-check tickets before release. Own guest recovery with prompt, professional solutions when something isn't right. 3) Team Coaching & Development Onboard and cross-train FOH teammates (runner, cashier, expo) and reinforce standards with real-time feedback. Foster a supportive, learning-first environment that reflects Hometown's commitment to mentorship and growth. 4) Quality, Cleanliness & Safety Uphold sanitation and FOH cleanliness standards; keep guest areas, expo counter, and runner zones stocked and spotless throughout service. Promote food safety and allergen awareness; ensure utensils, labels, bags, and disposables are organized for speed. 5) POS Accuracy & Cash Handling Operate the POS with precision; orders, discounts, modifiers, payments, and end-of-shift cash outs per policy. Audit receipts and resolve order discrepancies quickly to protect speed and accuracy. 6) Inventory & Merchandising (Front-of-House) Maintain par levels and presentation for cups, lids, napkins, utensils, grab-and-go items, and pastry case; escalate low stock proactively. Qualifications Experience: 1+ year in a FOH lead/supervisor or key-holder role in café/fast-casual or similar high-volume setting (preferred). Technical: POS proficiency; comfortable with discounts, modifiers, and multi-channel order flow (in-store + app/online). Menu Knowledge: Enthusiasm for coffee, juice, and Hometown's daytime menu offerings; quick to learn ingredients and setup. Certifications: ServSafe Food Handler or Allergen certification a plus (or willingness to obtain). Soft Skills: Clear communicator under pressure; collaborative, organized, and calm with strong guest-recovery instincts. Physical: Able to stand/walk for long periods and move efficiently during rushes; lift and carry up to 30-40 lbs as needed. Availability: Morning/daytime shifts with weekend/holiday coverage within operating hours (7 a.m.-5 p.m.). Pay & Benefits Compensation : Base hourly wage: $12 - $15 (tip credit wage) plus $9 - $12 in tips per hour. Total hourly compensation typically ranges from $ 23 - $27 with tips. Perks & Culture : Paid breaks, free meals on every shift, flexible scheduling, and a supportive environment with mentorship and growth opportunities. No late nights! EEO Statement Hometown Coffee & Juice is an Equal Opportunity Employer, committed to diversity and inclusion. - Líder de Front-of-House (FOH) Resumen del Rol El Líder de FOH es el capitán en turno para la experiencia del cliente y el flujo del servicio. Serás quien marque el ritmo durante las horas pico, coordinando entre la cocina, la barra de café, la estación de batidos y los runners, asegurando que cada entrega sea rápida, precisa y amable, en línea con los estándares de hospitalidad y calidad de Hometown. Responsabilidades Clave Liderazgo de Turno y Flujo Dirigir reuniones previas al turno; asignar y rotar estaciones (cajero, runner, expo, apoyo de barista) según el volumen y las fortalezas del equipo. Gestionar la estación de expo durante los picos; monitorear tiempos de ticket, priorizar entregas y mantener la línea en movimiento con comunicación clara y calmada. Supervisar la preparación y entrega de pedidos en línea/app para que los pedidos en el local y digitales fluyan en paralelo sin problemas. Mantener visibilidad del comedor y estantes de recogida; anticipar cuellos de botella y reasignar apoyo antes de que surjan problemas. Experiencia del Cliente y Hospitalidad Modelar hospitalidad cálida y genuina; saludar, interactuar y guiar a los clientes a través del menú (café, jugos, bowls de batido, tostadas, ensaladas, sándwiches). Asegurar que las notas de alergias, modificadores y solicitudes especiales se registren y ejecuten correctamente; revisar tickets antes de liberarlos. Resolver problemas del cliente con soluciones rápidas y profesionales cuando algo no esté bien. Entrenamiento y Desarrollo del Equipo Capacitar y entrenar de manera cruzada a los compañeros de FOH (runner, cajero, expo) y reforzar estándares con retroalimentación en tiempo real. Fomentar un ambiente de apoyo y aprendizaje que refleje el compromiso de Hometown con la mentoría y el crecimiento. Calidad, Limpieza y Seguridad Mantener los estándares de saneamiento y limpieza en FOH; mantener áreas de clientes, mostrador de expo y zonas de runners abastecidas y limpias durante el servicio. Promover la seguridad alimentaria y la conciencia sobre alérgenos; asegurar que utensilios, etiquetas, bolsas y desechables estén organizados para la rapidez. Precisión en POS y Manejo de Efectivo Operar el POS con precisión; pedidos, descuentos, modificadores, pagos y cierres de turno según la política. Auditar recibos y resolver discrepancias rápidamente para mantener la velocidad y exactitud. Inventario y Merchandising (Front-of-House) Mantener niveles adecuados y presentación de vasos, tapas, servilletas, utensilios, artículos para llevar y vitrina de pastelería; informar proactivamente sobre bajo stock. Calificaciones Experiencia: 1+ año en un rol de líder/supervisor FOH o encargado en cafetería/comida rápida o entorno similar de alto volumen (preferido). Técnico: Dominio de POS; cómodo con descuentos, modificadores y flujo de pedidos multicanal (en tienda + app/en línea). Conocimiento del Menú: Entusiasmo por el café, jugos y las ofertas del menú diurno de Hometown; capacidad para aprender rápido ingredientes y montaje. Certificaciones: Certificación ServSafe Food Handler o de alérgenos es una ventaja (o disposición para obtenerla). Habilidades Blandas: Comunicador claro bajo presión; colaborativo, organizado y calmado con fuertes instintos para la recuperación del cliente. Físico: Capacidad para estar de pie/caminar por períodos prolongados y moverse con eficiencia durante las horas pico; levantar y cargar hasta 30-40 lbs según sea necesario. Disponibilidad: Turnos matutinos/diurnos con cobertura de fines de semana/feriados dentro del horario de operación (7 a.m.-5 p.m.). Pago y Beneficios Compensación: Salario base por hora: $12 - $15 (salario con crédito por propinas), más $9 - $12 en propinas por hora. La compensación total por hora generalmente oscila entre $23 - $27 con propinas. Beneficios y Cultura: Descansos pagados, comidas gratis en cada turno, horarios flexibles y un ambiente de apoyo con oportunidades de mentoría y crecimiento. Una posición sin turno nocturno! Declaración de Igualdad de Oportunidades Hometown Coffee & Juice es un Empleador que ofrece Igualdad de Oportunidades, comprometido con la diversidad y la inclusión. Requirements: PI2e8b07dcca3d-5395
Breckenridge Grand Vacations
Breckenridge, Colorado
Job Description Job Description Description: Restaurant Supervisor Location: Bar Down at the Grand Lodge on Peak 7 Position Type: Full-Time Non-Exempt Compensation: $25.50 - $30.00 (DOE) Schedule: Evenings and Weekends About the Role: At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Restaurant Supervisor at Bar Down on Peak 7, you will be the on-the-ground leader who turns service standards into memorable dining experiences. You will be the orchestrator of the floor-overseeing all front-of-house operations, mentoring servers, bartenders, and hosts, and ensuring seamless communication between the dining room and kitchen to keep service flowing flawlessly during peak periods. This role is perfect for a hospitality professional who is equal parts people coach, operational problem-solver, and guest service champion. You will take ownership of shift reports, staff training, cash handling, and regulatory compliance, always acting with composure and professionalism to maintain a positive, accountable work environment. You will partner with management to drive continuous improvement, resolve guest concerns with empathy, and empower your team to perform at their best. If you thrive in a high-volume, fast-paced environment, maintain grace under pressure, and find deep satisfaction in coaching a team to deliver exceptional hospitality, we'd love to meet you. Responsibilities Supervise all Front-of-House (FOH) staff, including servers, bartenders, server assistants, hosts, and cashiers, ensuring consistent adherence to service standards and brand expectations. Follow Results Leadership operating procedures for recruitment, training, scheduling, reviewing, coaching, and day-to-day staff performance management. Provide guidance, mentorship, and support to team members, fostering a positive, productive, and accountable work environment. Delegate daily tasks effectively, monitoring workflow to ensure quality, productivity, and adherence to standards. Monitor staff performance by giving regular feedback, coaching, and documenting progress; escalate performance concerns to managers as appropriate. Support the resolution of employee issues and concerns, collaborating with managers to ensure timely and fair outcomes. Maintain accurate performance records, including attendance and productivity, to support accountability and HR compliance. Assist in training new and existing FOH staff on menu knowledge, POS systems, service standards, and guest interaction protocols. Implement and maintain training programs focused on customer service, sales techniques, and consistency. Encourage team members to bring forward solutions to challenges and assist them in developing problem-solving skills, stepping in with guidance when needed. Maintain a visible, engaged presence on the floor during peak business periods to support staff and guests in real time. Serve as the primary point of contact for staff questions, guest concerns, and operational issues during service. Monitor guest satisfaction throughout service and resolve concerns promptly to ensure an exceptional dining experience. Supervise floor operations during service hours to drive efficient coordination, table turnover, and guest flow. Partner with managers and Back-of-House (BOH) leadership to ensure seamless communication, timing, and coordination between the dining room and kitchen. Complete shift reports and communicate operational updates, staffing observations, and service trends to management. Oversee opening, closing, and mid-shift procedures to ensure smooth transitions and operational readiness. Communicate and reinforce company policies, procedures, and standards with all employees to maintain consistency and compliance. Manage cash handling, tip distribution, and daily reconciliation in accordance with company financial controls. Oversee cash handling practices and ensure accurate financial record-keeping. Ensure compliance with all health, safety, sanitation, and alcohol service regulations (including TIPS or equivalent standards). Greet everyone with enthusiasm through warm welcomes, professional interactions, and genuine care. Treat everyone with respect through good manners, thoughtful communication, and professionalism. Make every interaction positive by listening with empathy, seeking solutions, and creating uplifting experiences. Take personal responsibility for creating Grand Vacations by being the "End of the Line," taking initiative, and exceeding expectations. Anticipate the needs of others by using empathy, attention, and resources to personalize and enhance every experience. Support sustainability, philanthropy, and community initiatives Perform other duties as assigned. Requirements: High school diploma or equivalent. Minimum of 2 years of experience in restaurant, bar, or hospitality operations. Valid ServSafe certification (or ability to obtain prior to start). Proficiency with point-of-sale (POS) systems and payment processing platforms. Working knowledge of Microsoft 365/Office applications, including Outlook, Word, and Excel. Fluent in English (ability to speak, read, write, and interpret). Strong verbal and written communication skills. Conflict resolution and de-escalation skills to handle guest or staff concerns. Time management and multitasking abilities to oversee high-volume service. Guest-focused mindset with a passion for hospitality. Calm, composed, and professional demeanor under pressure. Team-oriented with a positive, approachable, and accountable attitude. Flexible schedule, including availability for mornings, evenings, weekends, and holidays. Ability to regularly stand and walk for extended periods. Ability to frequently bend, reach, stoop, kneel, twist, push, and pull. Ability to occasionally lift and carry items weighing up to 25 pounds. Preferred Qualifications Coursework, certificate, or formal training in hospitality, restaurant management, or a related field. Prior formal supervisory, shift lead, or team leadership experience (including coaching and directing Front-of-House staff). Bilingual (English/Spanish) communication skills. Demonstrated ability to quickly learn and adapt to new restaurant technologies, Experience onboarding and training new FOH staff on menu knowledge, POS systems, service standards, and guest interaction protocols. software platforms, and digital tools. Working knowledge of responsible alcohol service regulations (TIPS or equivalent standards). Compensation & Benefits Health, vision, and dental insurance plans Company-paid life insurance coverage Voluntary Life and Accidental Death/Dismemberment Insurance HSA and FSA-Dependent Care Accounts Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Bereavement leave Biannual bonuses Tuition Reimbursement Program Employee Wellness programs to support physical and mental health Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program About Our Company: Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home. Applications will be accepted until July 13, 2026. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer. PIe45206caea65-5995
Job Description Job Description Description: Restaurant Supervisor Location: Bar Down at the Grand Lodge on Peak 7 Position Type: Full-Time Non-Exempt Compensation: $25.50 - $30.00 (DOE) Schedule: Evenings and Weekends About the Role: At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Restaurant Supervisor at Bar Down on Peak 7, you will be the on-the-ground leader who turns service standards into memorable dining experiences. You will be the orchestrator of the floor-overseeing all front-of-house operations, mentoring servers, bartenders, and hosts, and ensuring seamless communication between the dining room and kitchen to keep service flowing flawlessly during peak periods. This role is perfect for a hospitality professional who is equal parts people coach, operational problem-solver, and guest service champion. You will take ownership of shift reports, staff training, cash handling, and regulatory compliance, always acting with composure and professionalism to maintain a positive, accountable work environment. You will partner with management to drive continuous improvement, resolve guest concerns with empathy, and empower your team to perform at their best. If you thrive in a high-volume, fast-paced environment, maintain grace under pressure, and find deep satisfaction in coaching a team to deliver exceptional hospitality, we'd love to meet you. Responsibilities Supervise all Front-of-House (FOH) staff, including servers, bartenders, server assistants, hosts, and cashiers, ensuring consistent adherence to service standards and brand expectations. Follow Results Leadership operating procedures for recruitment, training, scheduling, reviewing, coaching, and day-to-day staff performance management. Provide guidance, mentorship, and support to team members, fostering a positive, productive, and accountable work environment. Delegate daily tasks effectively, monitoring workflow to ensure quality, productivity, and adherence to standards. Monitor staff performance by giving regular feedback, coaching, and documenting progress; escalate performance concerns to managers as appropriate. Support the resolution of employee issues and concerns, collaborating with managers to ensure timely and fair outcomes. Maintain accurate performance records, including attendance and productivity, to support accountability and HR compliance. Assist in training new and existing FOH staff on menu knowledge, POS systems, service standards, and guest interaction protocols. Implement and maintain training programs focused on customer service, sales techniques, and consistency. Encourage team members to bring forward solutions to challenges and assist them in developing problem-solving skills, stepping in with guidance when needed. Maintain a visible, engaged presence on the floor during peak business periods to support staff and guests in real time. Serve as the primary point of contact for staff questions, guest concerns, and operational issues during service. Monitor guest satisfaction throughout service and resolve concerns promptly to ensure an exceptional dining experience. Supervise floor operations during service hours to drive efficient coordination, table turnover, and guest flow. Partner with managers and Back-of-House (BOH) leadership to ensure seamless communication, timing, and coordination between the dining room and kitchen. Complete shift reports and communicate operational updates, staffing observations, and service trends to management. Oversee opening, closing, and mid-shift procedures to ensure smooth transitions and operational readiness. Communicate and reinforce company policies, procedures, and standards with all employees to maintain consistency and compliance. Manage cash handling, tip distribution, and daily reconciliation in accordance with company financial controls. Oversee cash handling practices and ensure accurate financial record-keeping. Ensure compliance with all health, safety, sanitation, and alcohol service regulations (including TIPS or equivalent standards). Greet everyone with enthusiasm through warm welcomes, professional interactions, and genuine care. Treat everyone with respect through good manners, thoughtful communication, and professionalism. Make every interaction positive by listening with empathy, seeking solutions, and creating uplifting experiences. Take personal responsibility for creating Grand Vacations by being the "End of the Line," taking initiative, and exceeding expectations. Anticipate the needs of others by using empathy, attention, and resources to personalize and enhance every experience. Support sustainability, philanthropy, and community initiatives Perform other duties as assigned. Requirements: High school diploma or equivalent. Minimum of 2 years of experience in restaurant, bar, or hospitality operations. Valid ServSafe certification (or ability to obtain prior to start). Proficiency with point-of-sale (POS) systems and payment processing platforms. Working knowledge of Microsoft 365/Office applications, including Outlook, Word, and Excel. Fluent in English (ability to speak, read, write, and interpret). Strong verbal and written communication skills. Conflict resolution and de-escalation skills to handle guest or staff concerns. Time management and multitasking abilities to oversee high-volume service. Guest-focused mindset with a passion for hospitality. Calm, composed, and professional demeanor under pressure. Team-oriented with a positive, approachable, and accountable attitude. Flexible schedule, including availability for mornings, evenings, weekends, and holidays. Ability to regularly stand and walk for extended periods. Ability to frequently bend, reach, stoop, kneel, twist, push, and pull. Ability to occasionally lift and carry items weighing up to 25 pounds. Preferred Qualifications Coursework, certificate, or formal training in hospitality, restaurant management, or a related field. Prior formal supervisory, shift lead, or team leadership experience (including coaching and directing Front-of-House staff). Bilingual (English/Spanish) communication skills. Demonstrated ability to quickly learn and adapt to new restaurant technologies, Experience onboarding and training new FOH staff on menu knowledge, POS systems, service standards, and guest interaction protocols. software platforms, and digital tools. Working knowledge of responsible alcohol service regulations (TIPS or equivalent standards). Compensation & Benefits Health, vision, and dental insurance plans Company-paid life insurance coverage Voluntary Life and Accidental Death/Dismemberment Insurance HSA and FSA-Dependent Care Accounts Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Bereavement leave Biannual bonuses Tuition Reimbursement Program Employee Wellness programs to support physical and mental health Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program About Our Company: Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home. Applications will be accepted until July 13, 2026. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer. PIe45206caea65-5995
