PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Senior Property Manager (Project Based Section 8 and Tax Credit Experience is Required). Great benefits including health, life, vacation and 401K! Equal Opportunity Employer. Job Summary A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Qualifications/Requirements Education: High School Diploma/GED required; some college Work Experience: 3-5 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license & insurance required.
10/29/2025
Full time
PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Senior Property Manager (Project Based Section 8 and Tax Credit Experience is Required). Great benefits including health, life, vacation and 401K! Equal Opportunity Employer. Job Summary A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Qualifications/Requirements Education: High School Diploma/GED required; some college Work Experience: 3-5 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license & insurance required.
Real Estate Capital InternCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in New York City, New York. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $67,600/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Real Estate Capital intern, you will come out of this experience with an understanding of the underwriting and portfolio management teams within SREC. You will gain direct knowledge of monitoring existing mortgages and writing credit memos to monitor asset performance and could include exposure to sizing property cashflows, credit memos, site inspections, and rate lock approvals. Responsibilities of the Real Estate Capital internship role may include but are not limited to: Support the collection and analysis of borrower financial statements and covenant compliance for commercial real estate loan portfolios. Assist in conducting property- and asset-level reviews to assess collateral quality and monitor portfolio risk. Participate in site visits of commercial real estate properties to evaluate physical condition, occupancy, and project progress. Help draft and analyze new loan proposal memos, incorporating market data, borrower profiles, and underwriting insights. What we are looking for An undergraduate student and/or graduate student with an expected graduation date between either December 2026 or May/June 2027. Area of Study: Real Estate, Finance, Accounting, Management, Economics or related field Cumulative GPA is 3.5 or above. Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to accounting, finance, economics, or business. (Preferred) Experience in Microsoft Office products. (Preferred) Some understanding of Federal banking regulations. (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Required Preferred Job Industries Other
10/08/2025
Full time
Real Estate Capital InternCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in New York City, New York. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $67,600/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Real Estate Capital intern, you will come out of this experience with an understanding of the underwriting and portfolio management teams within SREC. You will gain direct knowledge of monitoring existing mortgages and writing credit memos to monitor asset performance and could include exposure to sizing property cashflows, credit memos, site inspections, and rate lock approvals. Responsibilities of the Real Estate Capital internship role may include but are not limited to: Support the collection and analysis of borrower financial statements and covenant compliance for commercial real estate loan portfolios. Assist in conducting property- and asset-level reviews to assess collateral quality and monitor portfolio risk. Participate in site visits of commercial real estate properties to evaluate physical condition, occupancy, and project progress. Help draft and analyze new loan proposal memos, incorporating market data, borrower profiles, and underwriting insights. What we are looking for An undergraduate student and/or graduate student with an expected graduation date between either December 2026 or May/June 2027. Area of Study: Real Estate, Finance, Accounting, Management, Economics or related field Cumulative GPA is 3.5 or above. Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to accounting, finance, economics, or business. (Preferred) Experience in Microsoft Office products. (Preferred) Some understanding of Federal banking regulations. (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Required Preferred Job Industries Other
Pay: $115000 per year - $130000 per year At Great Wolf, theDirector of Food&Beverageleads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Join our Pack: Grow your career:A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks:Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being:We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness:Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food&beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding&training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food&Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications&Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range: $115000 per year - $130000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover . click apply for full job details
10/08/2025
Full time
Pay: $115000 per year - $130000 per year At Great Wolf, theDirector of Food&Beverageleads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Join our Pack: Grow your career:A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks:Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being:We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness:Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food&beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding&training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food&Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications&Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range: $115000 per year - $130000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover . click apply for full job details
Job Title: Licensed Personal Lines Insurance Agent, P&C (Remote) Job Description PLEASE INCLUDE CURRENT/ACTIVE LICENSE AND NPN NUMBER Must have an active resident license to sell P&C insurance with preferably NO Appointments The Licensed Insurance Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ," "Best Company Culture," and "Best Companies for Career Growth "awards every year? Then a remote Licensed Property & Casualty Insurance Agent position at Concentrix is just the right place for you! As a remote Licensed Property & Casualty Insurance Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Licensed Property & Casualty Insurance Agent working from home, you will: Be efficient in navigating multiple systems. Actively listen and ask questions to identify customer needs. Advise on plan options, coverages, and pricing. Process new and/or amended enrollments. Ensure our clients' customers enjoy authentic experiences. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Agent (Remote) role include: 1 + years of customer service experience Active resident license to sell P&C insurance Verifiable High school diploma or GED Strong computer navigation skills and PC knowledge Proficiency in fast-paced multi-tasking with strong problem-solving skills High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) Must reside in the United States or have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $18 and $20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
10/08/2025
Full time
Job Title: Licensed Personal Lines Insurance Agent, P&C (Remote) Job Description PLEASE INCLUDE CURRENT/ACTIVE LICENSE AND NPN NUMBER Must have an active resident license to sell P&C insurance with preferably NO Appointments The Licensed Insurance Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ," "Best Company Culture," and "Best Companies for Career Growth "awards every year? Then a remote Licensed Property & Casualty Insurance Agent position at Concentrix is just the right place for you! As a remote Licensed Property & Casualty Insurance Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Licensed Property & Casualty Insurance Agent working from home, you will: Be efficient in navigating multiple systems. Actively listen and ask questions to identify customer needs. Advise on plan options, coverages, and pricing. Process new and/or amended enrollments. Ensure our clients' customers enjoy authentic experiences. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Agent (Remote) role include: 1 + years of customer service experience Active resident license to sell P&C insurance Verifiable High school diploma or GED Strong computer navigation skills and PC knowledge Proficiency in fast-paced multi-tasking with strong problem-solving skills High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) Must reside in the United States or have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $18 and $20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
The Armada culture is built on its people. We embrace continuous improvement and enable each team member to achieve their personal and professional goals. It's important for us to nurture a strong support system, while actively listening and advocating for our team members. Design your future at Armada. If you are motivated and believe you can achieve anything you set your mind to, we want to hear from you. We encourage candidates of diverse backgrounds and those committed to working with a growing population where values are embraced to apply. Armada Analytics is an independent provider of Commercial Real Estate Finance services. We offer commercial real estate underwriting, acquisition due diligence, asset management, zoning, loan closing, and insurance review services. Our team strives to create and deliver a unique, client-focused experience. Job Purpose The Asset Manager plays an integral part in the success of our Asset Management client service delivery model. This position serves as a primary contact point for the completion of client requests. The Asset Manager manages client expectations and ensures accurate and timely delivery of assignments. Asset Managers, in coordination with Sr. Asset Managers and Sr. Leadership, are responsible for training and development of Asset Management Analysts. Duties and Responsibilities Work with an analyst to develop and train all aspects related to commercial loan asset management and post-closing transaction underwriting. This primarily includes loan assumption and Transfer of Interest underwriting Responsible for maintaining Armada SalesForce system for assigned deals and related delivery timelines as well as deal-specific information. Identifying issues while providing acceptable mitigation and recommendations on the transaction and if they materially impact the creditworthiness of a transaction. Upon receipt of all documentation related to the transaction, provide a determination of creditworthiness of the transaction. Be an active participant in lender kickoff call and perform initial transaction review including review of initial organizational charts and Purchase and Sale Agreements. Guide and Review Analysts' maintenance of weekly deal checklist and outstanding items to communicate with client or Borrower directly. Complete in their entirety, lender property level analysis models that are utilized to determine property performance. Analyze Borrower organizational structure to identify and mitigate any ownership risks. Make conclusions on moving forward with the ownership structure intact, or recommend changes to ensure the client is appropriately protected from any risks. In addition, the identification of Key Principals/Guarantors and Principals in the transaction in line with Agency Guidelines. Analyze and identify potential issues related to SREO, personal financial statement / verification of liquidity analysis, credit reports, and investor certifications to ensure that underwritten Sponsorship acceptable. Make recommendations should you think sponsorship is unacceptable, which may include not moving forward with the transaction. Full review of third-party reports such as appraisal, engineering reports, environmental reports, seismic, zoning, and any other required reports for acceptability. Identify areas lacking appropriate support and work with vendors towards a solution that is in compliance with Agency standards. Once the report is compliant with Agency standards, make conclusions and recommendations on comfortability moving forward with the transaction. Full review and analysis of market conditions to identify issues related to market performance, impact of new/proposed construction, and employer demographics (among others) and appropriately mitigate issues while providing recommendations and conclusions within client submittal packages. Completion of client narrative in entirety, including executive summary, waivers summary, strengths and weaknesses, property, market, 3 rd party, and Sponsorship analysis. Always make a recommendation on the transaction. Minimum Qualifications Asset Manager should have a full understanding of real estate concepts as it relates to loan terms, interest rates, operating statements, rent rolls, and post-closing borrower consent requests. Have a full understanding of Borrower Consent Request Transactions such as Assumptions, Transfers of Interest, Easements, Collateral Releases, Management Changes, and Forbearance Requests. Bachelor's degree in finance, accounting, business administration, or related field. Other degrees will be considered along with relevant experience. Full-time, US-based employment required. 1-3 years' experience with real estate portfolio management Preferred Qualifications 3 - 5 years' relevant experience in commercial real estate. Experience working with GSE's (Government Sponsored Enterprise). Experience working with commercial real estate owners/operators. Prior experience and familiarity with industry best practices for credit analysis. Critical Competencies Excellent written and verbal communication skills. Passionate about culture; understands the significance of a company's culture and its power to drive success. Ability to work across disciplines to generate new processes and/or resolve issues. Proficient with Adobe and Microsoft Office Suite or similar software. Strong attention to detail, organizational skills, and the ability to set and meet deadlines in a fast-paced environment. Proven ability to successfully prioritize multiple tasks and allocate resources to meet goals. Creative thinker with sound judgment. Proven ability to take initiative, think on your feet, and make thoughtful decisions. Highly effective time management skills. Strong data analytic skills. Ability to lead and manage employees. Ability to implement effective training strategies. Working conditions This position works in an office environment and travel is required. Armada's Competitive Benefits Armada offers a variety of programs and benefits to our team members. Medical, Dental, and Vision Coverage 401(k) + 401(k) Match Life Insurance Voluntary Short-Term & Long-Term Disability Paid Time Off Programs Paid Parental Leave Community Involvement Opportunities PI546c3c853fbb-1737
10/08/2025
Full time
The Armada culture is built on its people. We embrace continuous improvement and enable each team member to achieve their personal and professional goals. It's important for us to nurture a strong support system, while actively listening and advocating for our team members. Design your future at Armada. If you are motivated and believe you can achieve anything you set your mind to, we want to hear from you. We encourage candidates of diverse backgrounds and those committed to working with a growing population where values are embraced to apply. Armada Analytics is an independent provider of Commercial Real Estate Finance services. We offer commercial real estate underwriting, acquisition due diligence, asset management, zoning, loan closing, and insurance review services. Our team strives to create and deliver a unique, client-focused experience. Job Purpose The Asset Manager plays an integral part in the success of our Asset Management client service delivery model. This position serves as a primary contact point for the completion of client requests. The Asset Manager manages client expectations and ensures accurate and timely delivery of assignments. Asset Managers, in coordination with Sr. Asset Managers and Sr. Leadership, are responsible for training and development of Asset Management Analysts. Duties and Responsibilities Work with an analyst to develop and train all aspects related to commercial loan asset management and post-closing transaction underwriting. This primarily includes loan assumption and Transfer of Interest underwriting Responsible for maintaining Armada SalesForce system for assigned deals and related delivery timelines as well as deal-specific information. Identifying issues while providing acceptable mitigation and recommendations on the transaction and if they materially impact the creditworthiness of a transaction. Upon receipt of all documentation related to the transaction, provide a determination of creditworthiness of the transaction. Be an active participant in lender kickoff call and perform initial transaction review including review of initial organizational charts and Purchase and Sale Agreements. Guide and Review Analysts' maintenance of weekly deal checklist and outstanding items to communicate with client or Borrower directly. Complete in their entirety, lender property level analysis models that are utilized to determine property performance. Analyze Borrower organizational structure to identify and mitigate any ownership risks. Make conclusions on moving forward with the ownership structure intact, or recommend changes to ensure the client is appropriately protected from any risks. In addition, the identification of Key Principals/Guarantors and Principals in the transaction in line with Agency Guidelines. Analyze and identify potential issues related to SREO, personal financial statement / verification of liquidity analysis, credit reports, and investor certifications to ensure that underwritten Sponsorship acceptable. Make recommendations should you think sponsorship is unacceptable, which may include not moving forward with the transaction. Full review of third-party reports such as appraisal, engineering reports, environmental reports, seismic, zoning, and any other required reports for acceptability. Identify areas lacking appropriate support and work with vendors towards a solution that is in compliance with Agency standards. Once the report is compliant with Agency standards, make conclusions and recommendations on comfortability moving forward with the transaction. Full review and analysis of market conditions to identify issues related to market performance, impact of new/proposed construction, and employer demographics (among others) and appropriately mitigate issues while providing recommendations and conclusions within client submittal packages. Completion of client narrative in entirety, including executive summary, waivers summary, strengths and weaknesses, property, market, 3 rd party, and Sponsorship analysis. Always make a recommendation on the transaction. Minimum Qualifications Asset Manager should have a full understanding of real estate concepts as it relates to loan terms, interest rates, operating statements, rent rolls, and post-closing borrower consent requests. Have a full understanding of Borrower Consent Request Transactions such as Assumptions, Transfers of Interest, Easements, Collateral Releases, Management Changes, and Forbearance Requests. Bachelor's degree in finance, accounting, business administration, or related field. Other degrees will be considered along with relevant experience. Full-time, US-based employment required. 1-3 years' experience with real estate portfolio management Preferred Qualifications 3 - 5 years' relevant experience in commercial real estate. Experience working with GSE's (Government Sponsored Enterprise). Experience working with commercial real estate owners/operators. Prior experience and familiarity with industry best practices for credit analysis. Critical Competencies Excellent written and verbal communication skills. Passionate about culture; understands the significance of a company's culture and its power to drive success. Ability to work across disciplines to generate new processes and/or resolve issues. Proficient with Adobe and Microsoft Office Suite or similar software. Strong attention to detail, organizational skills, and the ability to set and meet deadlines in a fast-paced environment. Proven ability to successfully prioritize multiple tasks and allocate resources to meet goals. Creative thinker with sound judgment. Proven ability to take initiative, think on your feet, and make thoughtful decisions. Highly effective time management skills. Strong data analytic skills. Ability to lead and manage employees. Ability to implement effective training strategies. Working conditions This position works in an office environment and travel is required. Armada's Competitive Benefits Armada offers a variety of programs and benefits to our team members. Medical, Dental, and Vision Coverage 401(k) + 401(k) Match Life Insurance Voluntary Short-Term & Long-Term Disability Paid Time Off Programs Paid Parental Leave Community Involvement Opportunities PI546c3c853fbb-1737
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
10/08/2025
Full time
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site Leads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending upon man-power availability and site location Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites Operates in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES Ensure adherence to Vertiv Warranty process in partnership with Project Manager Provide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al. Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES Provide proper and adequate communication to internal and external customers Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity Capable of making timely decisions, technical and commercial, under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. Ability to handle stressful situations and provide a calming effect to customer High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: Experience (one or more of the following) ASEET or ASMET preferred Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred Six years military experience in a related field Minimum 2 years of experience in Industrial construction management Interpersonal Skills Vertiv Behavior practitioner Strong organizational skills Independent operator Strong verbal and written communication skills Able to build and maintain trusting customer relationships Collaborative and cooperative in high-stress environments Able to communicate at all levels of an organization with a base level of executive presence Able to quickly respond to changing customer priorities without disruption or resistance Must be able to read and interpret electrical one-line diagrams and blueprints In all aspects of the job, need to lead by example, and held to a higher standard of conduct Product certifications up to date Meet all aspects of the job description Performance evaluation rating of meets all aspects of job requirement or better Consistent performance and customer relation skills Technical skills Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision Ability to summarize and report all work related tasks performed Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation Recommend and direct activities at a customer site by leading technical activities of other technicians Provide on-site customer consultation with the assistance of Project Leader(s) Capable of providing project leadership and on-site direction for assigned projects Expert in COHE procedures Expert in site acceptance testing procedures and equipment Computer skills Advanced word processing, report generation Spreadsheet processing Electronic mail Test equipment and data analysis programs Familiarity with computer networks Mechanical aptitude WORKING CONDITIONS: Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project If assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field) Flexible schedules (weekends, evenings, and holidays) Valid driver's license Deployable in the event of emergencies PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision . click apply for full job details
10/07/2025
Full time
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site Leads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending upon man-power availability and site location Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites Operates in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES Ensure adherence to Vertiv Warranty process in partnership with Project Manager Provide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al. Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES Provide proper and adequate communication to internal and external customers Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity Capable of making timely decisions, technical and commercial, under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. Ability to handle stressful situations and provide a calming effect to customer High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: Experience (one or more of the following) ASEET or ASMET preferred Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred Six years military experience in a related field Minimum 2 years of experience in Industrial construction management Interpersonal Skills Vertiv Behavior practitioner Strong organizational skills Independent operator Strong verbal and written communication skills Able to build and maintain trusting customer relationships Collaborative and cooperative in high-stress environments Able to communicate at all levels of an organization with a base level of executive presence Able to quickly respond to changing customer priorities without disruption or resistance Must be able to read and interpret electrical one-line diagrams and blueprints In all aspects of the job, need to lead by example, and held to a higher standard of conduct Product certifications up to date Meet all aspects of the job description Performance evaluation rating of meets all aspects of job requirement or better Consistent performance and customer relation skills Technical skills Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision Ability to summarize and report all work related tasks performed Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation Recommend and direct activities at a customer site by leading technical activities of other technicians Provide on-site customer consultation with the assistance of Project Leader(s) Capable of providing project leadership and on-site direction for assigned projects Expert in COHE procedures Expert in site acceptance testing procedures and equipment Computer skills Advanced word processing, report generation Spreadsheet processing Electronic mail Test equipment and data analysis programs Familiarity with computer networks Mechanical aptitude WORKING CONDITIONS: Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project If assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field) Flexible schedules (weekends, evenings, and holidays) Valid driver's license Deployable in the event of emergencies PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision . click apply for full job details
Pay Class: Full Time with Benefits Hours: M-W 7A-7P, Thursday 7A-1P with On-call responsibilities Site Location: Greeneville, Goodard Road" Area Rate of Pay: 16.65 D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
10/07/2025
Full time
Pay Class: Full Time with Benefits Hours: M-W 7A-7P, Thursday 7A-1P with On-call responsibilities Site Location: Greeneville, Goodard Road" Area Rate of Pay: 16.65 D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site Leads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending upon man-power availability and site location Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites Operates in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES Ensure adherence to Vertiv Warranty process in partnership with Project Manager Provide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al. Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES Provide proper and adequate communication to internal and external customers Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity Capable of making timely decisions, technical and commercial, under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. Ability to handle stressful situations and provide a calming effect to customer High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: Experience (one or more of the following) ASEET or ASMET preferred Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred Six years military experience in a related field Minimum 2 years of experience in Industrial construction management Interpersonal Skills Vertiv Behavior practitioner Strong organizational skills Independent operator Strong verbal and written communication skills Able to build and maintain trusting customer relationships Collaborative and cooperative in high-stress environments Able to communicate at all levels of an organization with a base level of executive presence Able to quickly respond to changing customer priorities without disruption or resistance Must be able to read and interpret electrical one-line diagrams and blueprints In all aspects of the job, need to lead by example, and held to a higher standard of conduct Product certifications up to date Meet all aspects of the job description Performance evaluation rating of meets all aspects of job requirement or better Consistent performance and customer relation skills Technical skills Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision Ability to summarize and report all work related tasks performed Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation Recommend and direct activities at a customer site by leading technical activities of other technicians Provide on-site customer consultation with the assistance of Project Leader(s) Capable of providing project leadership and on-site direction for assigned projects Expert in COHE procedures Expert in site acceptance testing procedures and equipment Computer skills Advanced word processing, report generation Spreadsheet processing Electronic mail Test equipment and data analysis programs Familiarity with computer networks Mechanical aptitude WORKING CONDITIONS: Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project If assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field) Flexible schedules (weekends, evenings, and holidays) Valid driver's license Deployable in the event of emergencies PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision . click apply for full job details
10/07/2025
Full time
At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site Leads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending upon man-power availability and site location Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites Operates in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES Ensure adherence to Vertiv Warranty process in partnership with Project Manager Provide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al. Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES Provide proper and adequate communication to internal and external customers Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity Capable of making timely decisions, technical and commercial, under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. Ability to handle stressful situations and provide a calming effect to customer High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: Experience (one or more of the following) ASEET or ASMET preferred Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred Six years military experience in a related field Minimum 2 years of experience in Industrial construction management Interpersonal Skills Vertiv Behavior practitioner Strong organizational skills Independent operator Strong verbal and written communication skills Able to build and maintain trusting customer relationships Collaborative and cooperative in high-stress environments Able to communicate at all levels of an organization with a base level of executive presence Able to quickly respond to changing customer priorities without disruption or resistance Must be able to read and interpret electrical one-line diagrams and blueprints In all aspects of the job, need to lead by example, and held to a higher standard of conduct Product certifications up to date Meet all aspects of the job description Performance evaluation rating of meets all aspects of job requirement or better Consistent performance and customer relation skills Technical skills Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision Ability to summarize and report all work related tasks performed Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation Recommend and direct activities at a customer site by leading technical activities of other technicians Provide on-site customer consultation with the assistance of Project Leader(s) Capable of providing project leadership and on-site direction for assigned projects Expert in COHE procedures Expert in site acceptance testing procedures and equipment Computer skills Advanced word processing, report generation Spreadsheet processing Electronic mail Test equipment and data analysis programs Familiarity with computer networks Mechanical aptitude WORKING CONDITIONS: Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project If assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field) Flexible schedules (weekends, evenings, and holidays) Valid driver's license Deployable in the event of emergencies PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision . click apply for full job details
The Armada culture is built on its people. We embrace continuous improvement and enable each team member to achieve their personal and professional goals. It's important for us to nurture a strong support system, while actively listening and advocating for our team members. Design your future at Armada. If you are motivated and believe you can achieve anything you set your mind to, we want to hear from you. We encourage candidates of diverse backgrounds and those committed to working with a growing population where values are embraced to apply. Armada Analytics is an independent provider of Commercial Real Estate Finance services. We offer commercial real estate underwriting, acquisition due diligence, asset management, zoning, loan closing, and insurance review services. Our team strives to create and deliver a unique, client-focused experience. Job Purpose The Asset Manager plays an integral part in the success of our Asset Management client service delivery model. This position serves as a primary contact point for the completion of client requests. The Asset Manager manages client expectations and ensures accurate and timely delivery of assignments. Asset Managers, in coordination with Sr. Asset Managers and Sr. Leadership, are responsible for training and development of Asset Management Analysts. Duties and Responsibilities Work with an analyst to develop and train all aspects related to commercial loan asset management and post-closing transaction underwriting. This primarily includes loan assumption and Transfer of Interest underwriting Responsible for maintaining Armada SalesForce system for assigned deals and related delivery timelines as well as deal-specific information. Identifying issues while providing acceptable mitigation and recommendations on the transaction and if they materially impact the creditworthiness of a transaction. Upon receipt of all documentation related to the transaction, provide a determination of creditworthiness of the transaction. Be an active participant in lender kickoff call and perform initial transaction review including review of initial organizational charts and Purchase and Sale Agreements. Guide and Review Analysts' maintenance of weekly deal checklist and outstanding items to communicate with client or Borrower directly. Complete in their entirety, lender property level analysis models that are utilized to determine property performance. Analyze Borrower organizational structure to identify and mitigate any ownership risks. Make conclusions on moving forward with the ownership structure intact, or recommend changes to ensure the client is appropriately protected from any risks. In addition, the identification of Key Principals/Guarantors and Principals in the transaction in line with Agency Guidelines. Analyze and identify potential issues related to SREO, personal financial statement / verification of liquidity analysis, credit reports, and investor certifications to ensure that underwritten Sponsorship acceptable. Make recommendations should you think sponsorship is unacceptable, which may include not moving forward with the transaction. Full review of third-party reports such as appraisal, engineering reports, environmental reports, seismic, zoning, and any other required reports for acceptability. Identify areas lacking appropriate support and work with vendors towards a solution that is in compliance with Agency standards. Once the report is compliant with Agency standards, make conclusions and recommendations on comfortability moving forward with the transaction. Full review and analysis of market conditions to identify issues related to market performance, impact of new/proposed construction, and employer demographics (among others) and appropriately mitigate issues while providing recommendations and conclusions within client submittal packages. Completion of client narrative in entirety, including executive summary, waivers summary, strengths and weaknesses, property, market, 3 rd party, and Sponsorship analysis. Always make a recommendation on the transaction. Minimum Qualifications Asset Manager should have a full understanding of real estate concepts as it relates to loan terms, interest rates, operating statements, rent rolls, and post-closing borrower consent requests. Have a full understanding of Borrower Consent Request Transactions such as Assumptions, Transfers of Interest, Easements, Collateral Releases, Management Changes, and Forbearance Requests. Bachelor's degree in finance, accounting, business administration, or related field. Other degrees will be considered along with relevant experience. Full-time, US-based employment required. 1-3 years' experience with real estate portfolio management Preferred Qualifications 3 - 5 years' relevant experience in commercial real estate. Experience working with GSE's (Government Sponsored Enterprise). Experience working with commercial real estate owners/operators. Prior experience and familiarity with industry best practices for credit analysis. Critical Competencies Excellent written and verbal communication skills. Passionate about culture; understands the significance of a company's culture and its power to drive success. Ability to work across disciplines to generate new processes and/or resolve issues. Proficient with Adobe and Microsoft Office Suite or similar software. Strong attention to detail, organizational skills, and the ability to set and meet deadlines in a fast-paced environment. Proven ability to successfully prioritize multiple tasks and allocate resources to meet goals. Creative thinker with sound judgment. Proven ability to take initiative, think on your feet, and make thoughtful decisions. Highly effective time management skills. Strong data analytic skills. Ability to lead and manage employees. Ability to implement effective training strategies. Working conditions This position works in an office environment and travel is required. Armada's Competitive Benefits Armada offers a variety of programs and benefits to our team members. Medical, Dental, and Vision Coverage 401(k) + 401(k) Match Life Insurance Voluntary Short-Term & Long-Term Disability Paid Time Off Programs Paid Parental Leave Community Involvement Opportunities PI546c3c853fbb-1737
10/07/2025
Full time
The Armada culture is built on its people. We embrace continuous improvement and enable each team member to achieve their personal and professional goals. It's important for us to nurture a strong support system, while actively listening and advocating for our team members. Design your future at Armada. If you are motivated and believe you can achieve anything you set your mind to, we want to hear from you. We encourage candidates of diverse backgrounds and those committed to working with a growing population where values are embraced to apply. Armada Analytics is an independent provider of Commercial Real Estate Finance services. We offer commercial real estate underwriting, acquisition due diligence, asset management, zoning, loan closing, and insurance review services. Our team strives to create and deliver a unique, client-focused experience. Job Purpose The Asset Manager plays an integral part in the success of our Asset Management client service delivery model. This position serves as a primary contact point for the completion of client requests. The Asset Manager manages client expectations and ensures accurate and timely delivery of assignments. Asset Managers, in coordination with Sr. Asset Managers and Sr. Leadership, are responsible for training and development of Asset Management Analysts. Duties and Responsibilities Work with an analyst to develop and train all aspects related to commercial loan asset management and post-closing transaction underwriting. This primarily includes loan assumption and Transfer of Interest underwriting Responsible for maintaining Armada SalesForce system for assigned deals and related delivery timelines as well as deal-specific information. Identifying issues while providing acceptable mitigation and recommendations on the transaction and if they materially impact the creditworthiness of a transaction. Upon receipt of all documentation related to the transaction, provide a determination of creditworthiness of the transaction. Be an active participant in lender kickoff call and perform initial transaction review including review of initial organizational charts and Purchase and Sale Agreements. Guide and Review Analysts' maintenance of weekly deal checklist and outstanding items to communicate with client or Borrower directly. Complete in their entirety, lender property level analysis models that are utilized to determine property performance. Analyze Borrower organizational structure to identify and mitigate any ownership risks. Make conclusions on moving forward with the ownership structure intact, or recommend changes to ensure the client is appropriately protected from any risks. In addition, the identification of Key Principals/Guarantors and Principals in the transaction in line with Agency Guidelines. Analyze and identify potential issues related to SREO, personal financial statement / verification of liquidity analysis, credit reports, and investor certifications to ensure that underwritten Sponsorship acceptable. Make recommendations should you think sponsorship is unacceptable, which may include not moving forward with the transaction. Full review of third-party reports such as appraisal, engineering reports, environmental reports, seismic, zoning, and any other required reports for acceptability. Identify areas lacking appropriate support and work with vendors towards a solution that is in compliance with Agency standards. Once the report is compliant with Agency standards, make conclusions and recommendations on comfortability moving forward with the transaction. Full review and analysis of market conditions to identify issues related to market performance, impact of new/proposed construction, and employer demographics (among others) and appropriately mitigate issues while providing recommendations and conclusions within client submittal packages. Completion of client narrative in entirety, including executive summary, waivers summary, strengths and weaknesses, property, market, 3 rd party, and Sponsorship analysis. Always make a recommendation on the transaction. Minimum Qualifications Asset Manager should have a full understanding of real estate concepts as it relates to loan terms, interest rates, operating statements, rent rolls, and post-closing borrower consent requests. Have a full understanding of Borrower Consent Request Transactions such as Assumptions, Transfers of Interest, Easements, Collateral Releases, Management Changes, and Forbearance Requests. Bachelor's degree in finance, accounting, business administration, or related field. Other degrees will be considered along with relevant experience. Full-time, US-based employment required. 1-3 years' experience with real estate portfolio management Preferred Qualifications 3 - 5 years' relevant experience in commercial real estate. Experience working with GSE's (Government Sponsored Enterprise). Experience working with commercial real estate owners/operators. Prior experience and familiarity with industry best practices for credit analysis. Critical Competencies Excellent written and verbal communication skills. Passionate about culture; understands the significance of a company's culture and its power to drive success. Ability to work across disciplines to generate new processes and/or resolve issues. Proficient with Adobe and Microsoft Office Suite or similar software. Strong attention to detail, organizational skills, and the ability to set and meet deadlines in a fast-paced environment. Proven ability to successfully prioritize multiple tasks and allocate resources to meet goals. Creative thinker with sound judgment. Proven ability to take initiative, think on your feet, and make thoughtful decisions. Highly effective time management skills. Strong data analytic skills. Ability to lead and manage employees. Ability to implement effective training strategies. Working conditions This position works in an office environment and travel is required. Armada's Competitive Benefits Armada offers a variety of programs and benefits to our team members. Medical, Dental, and Vision Coverage 401(k) + 401(k) Match Life Insurance Voluntary Short-Term & Long-Term Disability Paid Time Off Programs Paid Parental Leave Community Involvement Opportunities PI546c3c853fbb-1737
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
10/07/2025
Full time
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
10/07/2025
Full time
About the Job: The Enterprise AML Officer leads the Anti-Money Laundering (AML) Team in Northwestern Mutual's Enterprise Compliance Department and is responsible for leading the development, implementation, and maintenance of the company's AML and sanctions compliance programs. The role currently serves as the AML Officer for The Northwestern Mutual Life Insurance Company (NM) and its operating subsidiaries Northwestern Mutual Investment Services, LLC (NMIS) (registered broker-dealer), Northwestern Mutual Wealth Management Company (WMC) (limited purpose federal savings bank), and Northwestern Mutual Series Fund, Inc. (NMSF) (registered investment company). The AML Officer ensures the adequacy and effectiveness of compliance policies, procedures, monitoring and controls established to comply with AML and sanctions obligations. What You'll Do: Coordinate and manage the enterprise AML policies, procedures and controls to ensure compliance by NM and its operating subsidiaries with applicable AML laws and regulations, including but not limited to Bank Secrecy Act, customer identification program (CIP), customer due diligence (CDD), OFAC sanctions and anti-terrorism funding, and other applicable laws and regulations. Monitor applicable laws and regulatory trends to ensure the ongoing sufficiency of the AML and sanctions compliance programs. Review and assess compliance testing, audit and examination findings and oversee the implementation of changes, enhancements or best practices to address them. Evaluate enterprise-wide AML risk and advise on the proper allocation of AML resources. Oversee the investigation and resolution of AML matters. Facilitate coordination of AML business and risk partners across the enterprise to ensure consistency and cooperation in assessing and addressing AML risk. Responsible for overseeing the monitoring of insurance and securities transaction activity, watch list screening, customer risk ranking, transaction monitoring threshold tuning, and data integrity testing to effectively identify suspicious activity and meet regulatory obligations. Implements corrective procedures and action plans to enhance controls. Ensure AML and sanctions-related reporting obligations are satisfied, including but not limited to suspicious activity reports (SAR), OFAC blocked property reports, and other required AML and sanctions-related regulatory reporting. Coordinate major cross-departmental projects that impact the organization and business processes to effectively implement project deliverables related to AML risk management. Responsible for ensuring the development and delivery of AML training content to manage AML risk and meet regulatory requirements for home office and field personnel. Oversee certain functions performed by NMIS' clearing firm. Consult with NM and operating subsidiary personnel and the company's field representatives regarding AML-related topics, training, updates and/or alerts. Review, assess and report on the AML and sanctions compliance programs of external asset managers hired by NM and affiliates to manage assets. Respond to regulatory exam requests regarding the AML program, including interviews with the examiners. Prepare written annual compliance reports to applicable governance bodies regarding the operation and health of the AML and sanctions programs. Chair the Enterprise AML Committee and the AML Executive Committee. Participates on various divisional, departmental, and enterprise-wide projects and committees as needed. As a team leader, this position is responsible for managing a team to achieve company and department goals, supporting team development, and executing team responsibilities. Key duties include setting clear objectives, providing feedback, fostering a collaborative work environment, coordinating tasks, setting priorities and allocating resources, and ensuring team members have the necessary support. The role also involves monitoring performance, addressing conflicts, and implementing continuous improvement strategies to build a motivated, high-performing team that consistently meets or exceeds expectations. What You'll Bring to the Role: Bachelor's Degree Knowledge of the Bank Secrecy Act, USA Patriot Act, and related rules and regulations of FinCEN, the SEC and FINRA, federal banking regulators, and state insurance regulators, as applicable. FINRA Series 7 and 9/10 or 24 Minimum of 10 years of progressively responsible work experience in securities operations and/or compliance. In-depth understanding of AML regulations and statutes relating to risk and investment products, investment management and trust services. Knowledge of insurance, securities, and advisory products, services and operations. Demonstrated strong leadership, decision-making and written and verbal communication skills. Demonstrated ability to design and implement systems to monitor transactions and trends to identify AML and sanctions risks. Demonstrated ability to use data analytics to make risk aware decisions. Ability to effectively communicate requirements to, negotiate with, and influence others across departmental lines within the organization and members of field management. Certified Anti-Money Laundering Specialist (CAMS) designation required or obtained within 6 months of hire. Skills You Have: Project Management - Advanced Accountability - Advanced Attention to detail - Expert Cross-Functional Partnering & Planning - Expert Policy & Procedure - Expert Risk Assessment & Identification - Expert Business Influence - Advanced Continuous Improvement - Expert Decision Making - Expert This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 10 - FINRA, Series 24 - FINRA, Series 7 - FINRA, Series 9 - FINRA Compensation Range: Pay Range - Start: $112,210.00 Pay Range - End: $208,390.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
Pay Class: Full Time with Benefits Hours: M-W 7A-7P, Thursday 7A-1P with On-call responsibilities Site Location: Greeneville, Goodard Road" Area Rate of Pay: 16.65 D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
10/06/2025
Full time
Pay Class: Full Time with Benefits Hours: M-W 7A-7P, Thursday 7A-1P with On-call responsibilities Site Location: Greeneville, Goodard Road" Area Rate of Pay: 16.65 D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
Intelligence, Surveillance, and Reconnaissance (ISR) Technical Portfolio Manager (TPM) Job Title: Intelligence, Surveillance, and Reconnaissance (ISR) Technical Portfolio Manager (TPM) Work Location: Virginia Beach, VA, San Diego, CA Position Classification: Full Time Security Clearance: TOP SECRET clearance, SCI Eligible Overview Trident Technologies and Consulting - Global, LLC (T2C-Global) is a Service Disabled Veteran Owned Small Business (SDVOSB) specializing in providing innovative global defense services and solutions. Responsibilities • Provide Headquarters Operations Intelligence Support specifically the ISR TPMs will directly support NSWG-8, SEAL Reconnaissance Team ONE, SEAL Reconnaissance Team TWO, and Mission Support Center as the primary focal point for NSWG-8 intelligence software and hardware testing and validation requirements to include interfacing with other NSW Tactical Intelligence Collection Cell (TICC) members and WARCOM and SOCOM Programmatic and Information Assurance personnel. • Assist the Intelligence Officer by managing existing and input new equipment into TICC inventories and databases within the Accountable Property System of Record. Currently, the Defense Property Accountability System (DPAS) or other as defined. • Support and provide guidance/recommendations to command personnel/leadership for NSW Program of Record Intelligence products. • Provide input on equipment and software comparisons and reviews. • Prepare/issue/maintain NSWG-8 N2 deployment equipment. • Facilitate/coordinate equipment for intelligence software courses of instruction. • Execute duties IAW COMNAVSPECWARGRUTENINST 5200.45. • Positions will require travel within CONUS in support of NSW exercised, certification course, technical seminars, and site visit/working groups with IC, SOF components partners, and others as defined by leadership. Travel should accommodate up to once quarterly, 7-14 days each as required. These positions may require support in field conditions. Qualifications Required certifications: • Current DoD Active TOP SECRET / SCI Eligibility • Must be able to meet DoD Directive 8570.01 Certification Requirements. "DoD 8570 requires two certifications for compliance, an approved IA certification based on your assigned IAT level and a Computing Environment (CE) certification based on the equipment and software you work with for your primary duties." • Operate basic computer applications such as Microsoft Office. • Possess strong demonstrated briefing skills. • Must be capable of multi-tasking in a high stress, time sensitive environment. • Previous experience in the SOF community is highly desirable. • Possess operational and tactical level intelligence experience to include general experience in the fields of targeting, intelligence systems, and geospatial systems. • Have proficiency in utilizing computer applications and intelligence related automation to support analytical efforts and product development. Candidates must perform at a highly proficient level on core IMINT analysis and FMV exploitation with recent, hands on experience. • Must have good interpersonal skills and be able to effectively work, individually or as a member of a team, and take the lead on select tasks as required. • A minimum of eight (8) years of hands-on GEOINT analytical experience within DOD or the Intelligence Community. • Five (5) years of technical experience. • At least two (2) years of experience within the past three years with GEOINT exploitation tools such as SOCET GXP and ArcGIS. • At least two years of experience with GEOINT analysis, GEOINT production, intelligence architecture, intelligence databases, quality control, and training. • Military personnel who have two years of hands-on FMV analysis experience within the SOF community automatically meet the minimum requirement. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to possess the fitness and conditioning required to perform ordnance-based maintenance and logistics support duties. Employees shall be physically capable of performing all maintenance and logistics duties including the ability to ascend and descend ladders; lift objects up to 86 pounds; be free of any abnormal fear of heights; stand for long periods of time; work outdoors in extreme hot and cold environments; work on waterborne platforms such as small boats; and work on small arms ranges and in an AA&E environment. Each employee meets these standards at time of employment, and these fitness standards will be sustained throughout their assignment to the contract. Each contractor employee will sign a Statement of Understanding acknowledging the above requirements to reach with hands and arms. The employee is frequently required to sit, stand and walk. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position specific duties. Special Conditions • If offered employment, you will be required to submit to a background investigation. • Employees performing sensitive requirements must be able to pass a drug test as a condition of employment and submit to random drug testing throughout the contract performance period as per FAR , Drug Free Workforce. If your position requires drug testing to successfully meet contractual obligations, this will be a condition of employment Equal Opportunity Employment Statement T2C-Global is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. T2C-Global will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information. T2C-Global POINT OF CONTACT If interested in applying for the above listed position, please contact us at;
10/06/2025
Full time
Intelligence, Surveillance, and Reconnaissance (ISR) Technical Portfolio Manager (TPM) Job Title: Intelligence, Surveillance, and Reconnaissance (ISR) Technical Portfolio Manager (TPM) Work Location: Virginia Beach, VA, San Diego, CA Position Classification: Full Time Security Clearance: TOP SECRET clearance, SCI Eligible Overview Trident Technologies and Consulting - Global, LLC (T2C-Global) is a Service Disabled Veteran Owned Small Business (SDVOSB) specializing in providing innovative global defense services and solutions. Responsibilities • Provide Headquarters Operations Intelligence Support specifically the ISR TPMs will directly support NSWG-8, SEAL Reconnaissance Team ONE, SEAL Reconnaissance Team TWO, and Mission Support Center as the primary focal point for NSWG-8 intelligence software and hardware testing and validation requirements to include interfacing with other NSW Tactical Intelligence Collection Cell (TICC) members and WARCOM and SOCOM Programmatic and Information Assurance personnel. • Assist the Intelligence Officer by managing existing and input new equipment into TICC inventories and databases within the Accountable Property System of Record. Currently, the Defense Property Accountability System (DPAS) or other as defined. • Support and provide guidance/recommendations to command personnel/leadership for NSW Program of Record Intelligence products. • Provide input on equipment and software comparisons and reviews. • Prepare/issue/maintain NSWG-8 N2 deployment equipment. • Facilitate/coordinate equipment for intelligence software courses of instruction. • Execute duties IAW COMNAVSPECWARGRUTENINST 5200.45. • Positions will require travel within CONUS in support of NSW exercised, certification course, technical seminars, and site visit/working groups with IC, SOF components partners, and others as defined by leadership. Travel should accommodate up to once quarterly, 7-14 days each as required. These positions may require support in field conditions. Qualifications Required certifications: • Current DoD Active TOP SECRET / SCI Eligibility • Must be able to meet DoD Directive 8570.01 Certification Requirements. "DoD 8570 requires two certifications for compliance, an approved IA certification based on your assigned IAT level and a Computing Environment (CE) certification based on the equipment and software you work with for your primary duties." • Operate basic computer applications such as Microsoft Office. • Possess strong demonstrated briefing skills. • Must be capable of multi-tasking in a high stress, time sensitive environment. • Previous experience in the SOF community is highly desirable. • Possess operational and tactical level intelligence experience to include general experience in the fields of targeting, intelligence systems, and geospatial systems. • Have proficiency in utilizing computer applications and intelligence related automation to support analytical efforts and product development. Candidates must perform at a highly proficient level on core IMINT analysis and FMV exploitation with recent, hands on experience. • Must have good interpersonal skills and be able to effectively work, individually or as a member of a team, and take the lead on select tasks as required. • A minimum of eight (8) years of hands-on GEOINT analytical experience within DOD or the Intelligence Community. • Five (5) years of technical experience. • At least two (2) years of experience within the past three years with GEOINT exploitation tools such as SOCET GXP and ArcGIS. • At least two years of experience with GEOINT analysis, GEOINT production, intelligence architecture, intelligence databases, quality control, and training. • Military personnel who have two years of hands-on FMV analysis experience within the SOF community automatically meet the minimum requirement. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to possess the fitness and conditioning required to perform ordnance-based maintenance and logistics support duties. Employees shall be physically capable of performing all maintenance and logistics duties including the ability to ascend and descend ladders; lift objects up to 86 pounds; be free of any abnormal fear of heights; stand for long periods of time; work outdoors in extreme hot and cold environments; work on waterborne platforms such as small boats; and work on small arms ranges and in an AA&E environment. Each employee meets these standards at time of employment, and these fitness standards will be sustained throughout their assignment to the contract. Each contractor employee will sign a Statement of Understanding acknowledging the above requirements to reach with hands and arms. The employee is frequently required to sit, stand and walk. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position specific duties. Special Conditions • If offered employment, you will be required to submit to a background investigation. • Employees performing sensitive requirements must be able to pass a drug test as a condition of employment and submit to random drug testing throughout the contract performance period as per FAR , Drug Free Workforce. If your position requires drug testing to successfully meet contractual obligations, this will be a condition of employment Equal Opportunity Employment Statement T2C-Global is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. T2C-Global will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information. T2C-Global POINT OF CONTACT If interested in applying for the above listed position, please contact us at;
The CSC ServiceWorks Story: CSC ServiceWorks is a leading provider of commercial laundry and air-vending solutions across the U.S. and Canada, serving over 40 million consumers annually through our innovative technology and trusted client partnerships. Our team of 2,300+ professionals supports industries from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment and responsive service. Guided by our values of trust, respect, and integrity, we connect people with technology while empowering communities, clients, and team members to thrive. Overview: Sr Account Manager Monday - Friday Primarily remote/virtual selling, with 10-25% in-person client meetings in Dallas, TX. We're looking for a proactive, relationship-driven Sr. Account Manager to own and grow a portfolio of medium to large accounts. You thrive on analyzing data, uncovering opportunities, and delivering insights that help clients grow their business. With your problem-solving mindset and consultative approach, you'll build strong relationships, ensure customer retention, and drive revenue through both renewals and new business. If you enjoy partnering with clients to solve challenges, influence strategy, and make an impact, this role is for you. Build and strengthen relationships with both low-level and executive-level contacts within organizations, as well as onsite property management teams. Proactively manage a multi-million-dollar book of business, conducting regular, ongoing touchpoints with key personnel. Analyze account performance using digital tools and data to uncover growth opportunities. Recommend strategies to improve client results and internal return on investment. Conduct business reviews and provide actionable insights to clients. Plan and manage future capital investments to support account growth. Negotiate lease agreements, multi-year contracts, and other agreements to ensure favorable terms for both client and company. Grow a book of business through share-of-wallet selling, actively renewing expired agreements, and selling technology/app-based solutions. Track industry trends and competitive activity to inform strategy and decision-making. Align services and solutions to meet customer needs, leveraging knowledge of clients, industry, and competition. Maintain accurate account information in CRM and collaborate effectively with internal Operations partners and other teams to support growth. Identify and act on new sales and renewal opportunities to ensure consistent revenue. Support customer service needs, resolve unique client issues, and assist in training new Account Managers. Benefits & Perks: Work Life Balance! 75% Employer Contribution to Medical, Dental, and Vision insurance Health Savings Account with Employer Contribution Year-round Work & Paid Training Company Paid Life, Short-term, and Long-term Disability Insurance 401k with generous Company Match Paid Time Off (PTO) & Holiday Pay Flexible Spending & Health Savings Account Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! Education Reimbursement Program Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for: Experience & Education: High School Diploma or equivalent required; Bachelor's degree in Sales, Marketing, or Business preferred. 5-7 years of B2B sales and prospecting experience, with at least 5 years in business development or account management (B2B or B2C). Proven track record of driving growth, retaining clients, and expanding business relationships. Skills & Abilities: Strong relationship-building and solution-based selling skills to manage the full sales cycle. Ability to establish credibility, advocate for clients, and optimize existing relationships. Entrepreneurial mindset with motivation to identify and grow new business opportunities. Excellent interpersonal, written, and verbal communication skills. Creative problem-solving and bias toward action in challenging situations. Experience with Salesforce, marketing tools, and go-to-market strategies. Proficient in Microsoft Office and confident presenting to clients and internal stakeholders. Other Requirements: Ability to travel within assigned territory as needed. Comfortable conducting sales activities at client locations. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
10/06/2025
Full time
The CSC ServiceWorks Story: CSC ServiceWorks is a leading provider of commercial laundry and air-vending solutions across the U.S. and Canada, serving over 40 million consumers annually through our innovative technology and trusted client partnerships. Our team of 2,300+ professionals supports industries from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment and responsive service. Guided by our values of trust, respect, and integrity, we connect people with technology while empowering communities, clients, and team members to thrive. Overview: Sr Account Manager Monday - Friday Primarily remote/virtual selling, with 10-25% in-person client meetings in Dallas, TX. We're looking for a proactive, relationship-driven Sr. Account Manager to own and grow a portfolio of medium to large accounts. You thrive on analyzing data, uncovering opportunities, and delivering insights that help clients grow their business. With your problem-solving mindset and consultative approach, you'll build strong relationships, ensure customer retention, and drive revenue through both renewals and new business. If you enjoy partnering with clients to solve challenges, influence strategy, and make an impact, this role is for you. Build and strengthen relationships with both low-level and executive-level contacts within organizations, as well as onsite property management teams. Proactively manage a multi-million-dollar book of business, conducting regular, ongoing touchpoints with key personnel. Analyze account performance using digital tools and data to uncover growth opportunities. Recommend strategies to improve client results and internal return on investment. Conduct business reviews and provide actionable insights to clients. Plan and manage future capital investments to support account growth. Negotiate lease agreements, multi-year contracts, and other agreements to ensure favorable terms for both client and company. Grow a book of business through share-of-wallet selling, actively renewing expired agreements, and selling technology/app-based solutions. Track industry trends and competitive activity to inform strategy and decision-making. Align services and solutions to meet customer needs, leveraging knowledge of clients, industry, and competition. Maintain accurate account information in CRM and collaborate effectively with internal Operations partners and other teams to support growth. Identify and act on new sales and renewal opportunities to ensure consistent revenue. Support customer service needs, resolve unique client issues, and assist in training new Account Managers. Benefits & Perks: Work Life Balance! 75% Employer Contribution to Medical, Dental, and Vision insurance Health Savings Account with Employer Contribution Year-round Work & Paid Training Company Paid Life, Short-term, and Long-term Disability Insurance 401k with generous Company Match Paid Time Off (PTO) & Holiday Pay Flexible Spending & Health Savings Account Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! Education Reimbursement Program Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for: Experience & Education: High School Diploma or equivalent required; Bachelor's degree in Sales, Marketing, or Business preferred. 5-7 years of B2B sales and prospecting experience, with at least 5 years in business development or account management (B2B or B2C). Proven track record of driving growth, retaining clients, and expanding business relationships. Skills & Abilities: Strong relationship-building and solution-based selling skills to manage the full sales cycle. Ability to establish credibility, advocate for clients, and optimize existing relationships. Entrepreneurial mindset with motivation to identify and grow new business opportunities. Excellent interpersonal, written, and verbal communication skills. Creative problem-solving and bias toward action in challenging situations. Experience with Salesforce, marketing tools, and go-to-market strategies. Proficient in Microsoft Office and confident presenting to clients and internal stakeholders. Other Requirements: Ability to travel within assigned territory as needed. Comfortable conducting sales activities at client locations. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
10/05/2025
Full time
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
Floating Maintenance Technician I US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Maintenance Vida North Park Overview We are growing! Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units. OPPORTUNITY: FLOATING MAINTENANCE TECHNICIAN I - SAN DIEGO, CA DAYS REQUIRED: MONDAY - FRIDAY. MUST BE AVAILABLE TO WORK ON-CALL Sares Regis Group is seeking an experienced maintenance professional to float between our communites in San Diego, with our our beautiful Vida North Park community as home property. This is an excellent opportunity for someone looking to grow their career in the property management industry! Duties include but aren't limited to: Works in turnover and renovation units, as well as responds to maintenance service requests. Works on external, as well as internal repairs which may include, but is not limited to, drywall repairs, painting, fence and gate repairs, plumbing installation or repairs, appliance repairs, boilers and HVAC systems, and common area clean-up. Participates in emergency and after hours coverage based on the established schedule or as required. Sets up and operates machine tools such as lathe, grinder, drill, and milling machine to repair or fabricate machine parts, jigs and fixtures, and tools. Fabricates and repairs cabinets, counters, benches, partitions, and other wooden structures. Maintains or assists in maintaining inventory and prepares related paperwork. Keeps storage facilities and equipment in an orderly, working condition. QUALIFICATIONS Must have 1+ years of experience in all trades (electrical, plumbing, drywall, paint, appliances, etc.) Demonstrated knowledge and skill in performing quality work; able to use required tools and machinery; professional interaction with co-workers, residents and vendors; knowledge and continued education of OSHA requirements; knowledge of MSDS requirements appropriate to the scope of work. Ability to read and interpret service orders and documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information and respond to questions from employees, managers, clients, customers, and the general public. High school diploma or GED, technical school, or three to six months related experience and/or training; or equivalent combination of education and experience. Excellent customer service skills a must! Ability to work weekends required. Salary range is $24.00-$28.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law. PLEASE APPLY ONLINE AT: SARES REGIS CAREERS WEBSITE EQUAL OPPORTUNITY EMPLOYER All positions contingent on completion of successful background screen and drug test. PM21 Compensation details: 24-28 Hourly Wage PI2685aa31b19b-7415
10/05/2025
Full time
Floating Maintenance Technician I US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Maintenance Vida North Park Overview We are growing! Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units. OPPORTUNITY: FLOATING MAINTENANCE TECHNICIAN I - SAN DIEGO, CA DAYS REQUIRED: MONDAY - FRIDAY. MUST BE AVAILABLE TO WORK ON-CALL Sares Regis Group is seeking an experienced maintenance professional to float between our communites in San Diego, with our our beautiful Vida North Park community as home property. This is an excellent opportunity for someone looking to grow their career in the property management industry! Duties include but aren't limited to: Works in turnover and renovation units, as well as responds to maintenance service requests. Works on external, as well as internal repairs which may include, but is not limited to, drywall repairs, painting, fence and gate repairs, plumbing installation or repairs, appliance repairs, boilers and HVAC systems, and common area clean-up. Participates in emergency and after hours coverage based on the established schedule or as required. Sets up and operates machine tools such as lathe, grinder, drill, and milling machine to repair or fabricate machine parts, jigs and fixtures, and tools. Fabricates and repairs cabinets, counters, benches, partitions, and other wooden structures. Maintains or assists in maintaining inventory and prepares related paperwork. Keeps storage facilities and equipment in an orderly, working condition. QUALIFICATIONS Must have 1+ years of experience in all trades (electrical, plumbing, drywall, paint, appliances, etc.) Demonstrated knowledge and skill in performing quality work; able to use required tools and machinery; professional interaction with co-workers, residents and vendors; knowledge and continued education of OSHA requirements; knowledge of MSDS requirements appropriate to the scope of work. Ability to read and interpret service orders and documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information and respond to questions from employees, managers, clients, customers, and the general public. High school diploma or GED, technical school, or three to six months related experience and/or training; or equivalent combination of education and experience. Excellent customer service skills a must! Ability to work weekends required. Salary range is $24.00-$28.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law. PLEASE APPLY ONLINE AT: SARES REGIS CAREERS WEBSITE EQUAL OPPORTUNITY EMPLOYER All positions contingent on completion of successful background screen and drug test. PM21 Compensation details: 24-28 Hourly Wage PI2685aa31b19b-7415
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
10/05/2025
Full time
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
10/05/2025
Full time
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
10/05/2025
Full time
Technician, Field Svc V-nca US-FL-Boca Raton Job ID: 33220 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region. Your Impact - Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology. - Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards. - Reports to managers product failure trends and serviceability issues, with necessary supported documentation, ensuring accurate information and record keeping. Inspects and audits the work of other Technicians to ensure Canon USA standards are met. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSRs, Expense Reports and Canon property assigned. Assists manager in auditing the team to ensure team compliance to Canon USA standards. - Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service-related problem areas. Develops solutions to these problems as required. - Possesses excellent customer communication and satisfaction skills. Can act in the absence of the manager with full responsibility and accountability. - Responsible for maintaining the performance of assigned machines within the district to ensure excellent overall performance for the team. - Assists the manager in maintaining the performance of other Technicians through mentoring, inspection and auditing. - Responsible for maintaining performance at a level which helps to achieve the districts overall metric targets. - Assists the manager in monitoring performance related to service KRA's, develops the technical or procedural corrections as required, and drives the implementation to augment the manager's span of control. About You: The Skills & Expertise You Bring - Bachelor's Degree in Electronics or equivalent training in Military/Trade School/Industry (CM). - 6 or more years of related experience. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon Technical Training Course Certifications for products related to the Canon USA product line with expertise across cutsheet, continuous, wide format and display graphics in both color and black only environments. - Canon ATSP Digital Technician Certification. - Successful competition of advanced networking certification. - Successful competition of Troubleshooting Class. - Expert color certification. - Must be able to lift 50 lbs. and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $33.59-50.30 Hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIdaf2e93f1-
