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Senior Technology Development Operations ManagerCooley is seeking a Senior DevOps Manager to join the Infrastructure & Development Operations team.Position summary: The Senior Technology Development Operations (DevOps)Manageris responsible for leading the team thatdesigns, architects,deploys, tests,maintains,and documents the DevOps technology stack. This stack is responsible for facilitating a secure, CI/CD-enabled, and highly availableSaaS-baseddelivery and hosting environment for Cooley's custom applications. The Senior DevOps Manager will build and deploy green-field solutions where needed, and otherwise willprimarilywork to improve theefficiency,security,and availability/reliability of the enterprise DevOps and related infrastructure. This role will workin an integrated fashion with the development teams to build in-depth knowledge of the products and code, attending daily stand-ups as needed. In addition to being technically advanced, this position will use a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities: Provide experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure) Manage, build, configure, administer, operate, and maintain all components that comprise our DevOps environment Leverage industry standard Frameworks and Blueprints as a foundation to create best-in-class Terraform IaC module libraries Lead the evolution of our DevOps and DevSecOps practice maturity Act as a key member of the infrastructure architecture team to identify optimization opportunities throughout the infrastructure Define, document, and enforce configuration standards and governance through IaC Develop, test, deploy, and optimize DevOps IaC code deployment pipelines and practices Provision automation using CI/CD (DevOps Pipelines) and IaC (Terraform) tooling Serve as a technical escalation point Work with our development and data teams to integrate products into a DevOps-managed environment Develop and maintain scripts to automate tool/service deployments to our Hybrid Cloud environment through DevOps Pipelines and Releases Participate in software releases and deployments Contribute to the design, update, refinement, and documentation of operational processes Provide technical mentorship and educate team members as a subject matter expert on IaC, containerization, and CI/CD Brainstorm new ideas and ways to improve product delivery and efficiency Consult peer teams for feedback during the design, testing, and implementation stages Serve as direct supervisor and mentor to direct reports Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests Support business professional development and continued educational opportunities In collaboration with immediate supervisor and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events All other duties as assigned or requiredSkills and experience:Required: After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications Ability to work extended and/or weekend hours, as required Ability to travel, as required 7+ years of relevant experience in cloud infrastructure and DevOps with 2+ years of exempt/management experience in relevant roles Proficiency in AWS or Azure architecture, configuration, and security Skilled in CI/CD pipeline design using Azure DevOps, Jenkins, or GitHub Actions Strong Terraform expertise, including advanced workflows and tools like Terragrunt Experience with Docker, Kubernetes, Helm, and GitOps tools (Flux, ArgoCD) Familiarity with microservices deployment and release automation Hands-on with .NET Core containers on Linux and scripting in Linux/Windows Knowledge of open-source and NoSQL databases (e.g., MS SQL, MongoDB, Elasticsearch) Experience with APM tools (Datadog, New Relic, etc.) and IaC security tools (Snyk, tfsec)Preferred: Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow Supervisory experience Experience with IaC deployment of AKS/EKS/GKE architecture is highly desired Experience with enterprise Data Lake environments using technologies such as DataBricks or SnowflakeCompetencies: Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with experience performing advanced troubleshooting and root cause analysis of complex technical issues Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely Experience working with all levels of staff, management, stakeholders, and vendors with ability to build effective relationships through trust and diplomacyCooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.EOE.The expected annual pay range for this position with a full-time schedule is $180,000 - $255,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Location: 10747 Renner Blvd., Lenexa, KS, 66219, United States Employment Type: FT Exempt Required_Degreee: 4 Year Degree Minimum Experience 7 Years Manage Others: Yes Contact Information: Email: Description The Manager - IT Operations is accountable for the reliable, secure, and cost-effective delivery of day-to-day technology services across a hybrid environment, including infrastructure, networking, tactical cybersecurity management, and service desk functions. This role leads the IT Engineering and IT Service Desk teams and relevant service providers, owning operational performance, incident response, and continuous improvement for both the standard IT/Business domain and the Operational Technology (OT) domain. This role owns operational outcomes for core technology platforms and end-user support across both the IT/Business domain and the Operational Technology (OT) domain, including: server and cloud infrastructure; identity and access foundations; enterprise and industrial networking (LAN/WAN/Wi-Fi/VPN and OT network segments); security operations and tactical risk reduction; asset management; and the service desk operations and customer experience. The Manager ensures appropriate IT/OT boundaries, segmentation, and support models that protect safety, uptime, and business continuity. The Manager is responsible for managing the department's budget, staff, and operations. Pay range for this position is $134,700/yr to $188,500/yr. Compensation for the selected candidate will depend on candidate qualifications and experience related to the position requirements. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accountable for the services and performance of the IT Operations Department. Responsible for WaterOne's technical landscape including infrastructure and networking across on-prem and cloud environments. Responsible for operational health of compute, storage, virtualization, cloud services, and core infrastructure and platform services (e.g., directory services, identity, endpoint management) to meet availability and performance targets across both IT and OT environments. Responsible for capacity planning, lifecycle management, patching, and vulnerability remediation across infrastructure platforms in alignment with change and release practices. Manages backup, recovery, and disaster recovery planning and execution for systems managed by the IT Operations department. Standardizes configurations and build practices; drives automation and documentation to reduce operational risk. Responsible for vendor and contract management for operations (e.g., MSPs, carriers, hardware/software maintenance, OEMs/integrators), including procurement, renewals, SLA enforcement, risk management, and ongoing performance reviews. Responsible for 24/7 support and escalation for IT Operations services. Oversees all new network projects to include initial scheduling, project assignments, project instruction and post implementation evaluation. Responsible for asset management for IT end-user hardware (laptops/workstations, printers, company cell phones, a/v equipment), software, network, servers, and associated equipment. Oversees the secure, reliable operation of OT network infrastructure, including plant and facility connectivity, WAN connectivity, and core network services, ensuring alignment with safety, uptime, and operational requirements. Partners with Engineering and Operations to support OT platforms (SCADA, HMIs) and enforces IT/OT segmentation and access controls-such as firewalls, jump hosts, and MFA where feasible-while ensuring monitoring and logging within OT constraints. Manages OT operational support and security lifecycle activities, including incident response and escalation, change control, asset inventory, OT specific documentation, and coordinated vulnerability remediation and patching strategies that balance risk, safety, and operational continuity Ensures reliable and secure operation of IT/OT networks including LAN/WAN, Wi Fi, internet edge, remote access/VPN, and network services (DNS/DHCP/IPAM as applicable). Responsible for technical and network architecture and standards. Manages network maintenance windows, change implementation, and communications to minimize business disruption. Oversees network carrier relationships, renewals, and cost optimization. Responsible for cyber security operations and incident response. Operationalizes security controls in partnership with the security/risk management team (e.g., endpoint protection, logging/monitoring, privileged access, configuration baselines). Drives timely remediation of vulnerabilities and misconfigurations across infrastructure and endpoints; tracks risk acceptance and exceptions where approved. Responsible for the IT Service Desk function to deliver excellent customer support for incidents, requests, onboarding/offboarding, and to foster continual improvement. Responsible for the IT Operations departmental budget (OPEX and applicable CAPEX planning) for IT and OT operational services; forecasts, tracks spend and identifies savings opportunities while reinvesting in reliability and security. Partners with Enterprise Solutions and PMO teams to ensure smooth system implementation and transition to operations and support. Assigns appropriate schedules and work responsibilities to team members; in collaboration with division director, determines and communicates department and individual goals and priorities. Focuses on team performance to accomplish short and mid-term goals. Ensures work plans are implemented. Develops appropriate metrics/KPI's and takes accountability to ensure the successful achievement of department goals and division priorities. Collects, analyzes, and interprets performance reports and metrics, ensures tactical adjustments accordingly. Drives work performance of department, and provides appropriate training, mentoring and coaching to enhance overall department operations. Provides consultation to Supervisor(s) for the application of employee corrective actions. Completes and performs annual employee performance evaluations and ensures appropriate opportunities for employee training and development. Develops supervisory skills in direct reports; develops leadership skills (beginning to intermediate). Conducts interviews and evaluates talent for hire in accordance with WaterOne interview standards. Makes hiring decisions for department. Performs or oversees other leadership and administrative duties such as timesheet approvals, time off requests, training authorizations, and other recordkeeping tasks. Accountable for department strategic planning and goal setting to align with the division and organizational strategic plan. Builds relationships with employees and inspires and motivates employees to help them succeed. Promotes a positive and inclusive work environment that fosters a sense of belonging. Interprets and ensures consistency with organization policy; may develop/update team policy recommendations. Consults on and/or addresses inquiries and complaints from stakeholders that cannot be resolved by supervisors and/or a higher degree of urgency or severity. Identifies process and workflow improvements, researches and advises on best practice and industry trends, communicates and implements process changes. Other Duties Serves as Director- IT of the division as required. Perform other job duties as assigned. Required Education and Experience Bachelor's degree with major in Information Systems (IS), Information Technology (IT), Information Assurance (IA), Computer Science, or related field. Seven years of increasingly responsible experience in the information technology field, with a strong focus on server administration, network administration and/or network engineering, IT infrastructure administration, and IT service desk. Experience in the acquisition of computer hardware and systems software, including managing Requests for Proposals/Quotes (RFP/RFQ) in a competitive bidding environment. Four years of leadership responsibilities including experience with employee performance reviews and coaching and managerial administrative tasks like timekeeping approvals. Five years of work experience managing or leading enterprise system implementation projects and/or IT infrastructure technologies. Required Knowledge, Skills, and Abilities Proven administrative and management skills in a Cisco and Microsoft environment, including Microsoft Exchange, Cisco switches, routers, firewalls. Advanced working knowledge of cyber security operations, controls, vulnerability management, incident response. Advanced working knowledge of multiple computer hardware platforms, operating systems, SAN, disaster recovery strategy, firewalls, telecommunications, LAN/WAN, internet connectivity, and security issues. Working knowledge of N-Tier application architectures. Working knowledge of cloud-based or hosted services. For example, Azure, AWS, Platform as a Service (PaaS), Software as a Service (SaaS), and Infrastructure as a Service (IaaS). Experience managing Microsoft 365 licenses, user management, and security configuration . click apply for full job details