Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Consulting Principal - Telecoms Cognizant Consulting Location: Denver, CO (Hybrid) About the Role As a Consulting Principal in our Communications, Media & Technology (CMT) practice, you will make an impact by leading strategic advisory engagements, shaping digital transformation initiatives, and mentoring high-performing consulting teams. You will be a valued member of the Cognizant Consulting team and work collaboratively with clients, delivery teams, and internal stakeholders to drive business outcomes and innovation. What You'll Do Lead client engagements as the Engagement Lead, managing teams of Consultants, Senior Consultants, and Managers to ensure delivery excellence, profitability, and client satisfaction. Act as a trusted advisor to clients, anticipating needs and delivering insights based on emerging trends in the telecoms industry. Drive alignment across consulting teams and broader Cognizant ecosystems to support project goals. Champion people development through recruitment, onboarding, upskilling, and mentorship. Conduct performance reviews and provide developmental feedback. Advocate for Consulting's value in engagements and ensure appropriate rate negotiation. Capture and share intellectual property and project artefacts across domains. Contribute to the development of new consulting service offerings. Collaborate across Cognizant and external networks to innovate and resolve delivery challenges. Establish thought leadership to promote Cognizant's brand and generate new opportunities. What You Must Have to Be Considered 10+ years of consulting experience in professional services, digital strategy, or transformation programs. Proven success in client-facing roles, including at least 2 years leading digital technology teams. Strong background in telecom services and sales within a large consulting firm. Experience structuring and delivering consulting solutions across multi-tiered environments. Excellent consulting and sales acumen, with the ability to frame and present solutions to complex business challenges. Strong relationship-building skills, especially with clients in the Denver and Atlanta areas. Technical undergraduate degree; MBA preferred but not required. Must be local to Denver and comfortable with a hybrid work model. These Will Help You Succeed Leadership in digital transformation and strategic thinking. Passion for mentoring and developing consulting talent. Ability to navigate dynamic environments and drive results. Embodiment of Cognizant's Core Values: - Start with a point of view - Seek data, build knowledge - Always strive, never settle - Work as one - Create conditions for everyone to thrive - Do the right thing, the right way Work Authorization Cognizant will only consider applicants who are legally authorized to work in the United States without company sponsorship (e.g., H-1B, L-1B, L-1A). Compensation Salary Range: $165,000 - $193,000 USD annually, based on experience and qualifications. Incentives: Eligible for Cognizant's discretionary annual incentive programs, subject to performance and applicable plan terms. Apply By Applications will be accepted until Sept 26 th , 2025
12/12/2025
Full time
Consulting Principal - Telecoms Cognizant Consulting Location: Denver, CO (Hybrid) About the Role As a Consulting Principal in our Communications, Media & Technology (CMT) practice, you will make an impact by leading strategic advisory engagements, shaping digital transformation initiatives, and mentoring high-performing consulting teams. You will be a valued member of the Cognizant Consulting team and work collaboratively with clients, delivery teams, and internal stakeholders to drive business outcomes and innovation. What You'll Do Lead client engagements as the Engagement Lead, managing teams of Consultants, Senior Consultants, and Managers to ensure delivery excellence, profitability, and client satisfaction. Act as a trusted advisor to clients, anticipating needs and delivering insights based on emerging trends in the telecoms industry. Drive alignment across consulting teams and broader Cognizant ecosystems to support project goals. Champion people development through recruitment, onboarding, upskilling, and mentorship. Conduct performance reviews and provide developmental feedback. Advocate for Consulting's value in engagements and ensure appropriate rate negotiation. Capture and share intellectual property and project artefacts across domains. Contribute to the development of new consulting service offerings. Collaborate across Cognizant and external networks to innovate and resolve delivery challenges. Establish thought leadership to promote Cognizant's brand and generate new opportunities. What You Must Have to Be Considered 10+ years of consulting experience in professional services, digital strategy, or transformation programs. Proven success in client-facing roles, including at least 2 years leading digital technology teams. Strong background in telecom services and sales within a large consulting firm. Experience structuring and delivering consulting solutions across multi-tiered environments. Excellent consulting and sales acumen, with the ability to frame and present solutions to complex business challenges. Strong relationship-building skills, especially with clients in the Denver and Atlanta areas. Technical undergraduate degree; MBA preferred but not required. Must be local to Denver and comfortable with a hybrid work model. These Will Help You Succeed Leadership in digital transformation and strategic thinking. Passion for mentoring and developing consulting talent. Ability to navigate dynamic environments and drive results. Embodiment of Cognizant's Core Values: - Start with a point of view - Seek data, build knowledge - Always strive, never settle - Work as one - Create conditions for everyone to thrive - Do the right thing, the right way Work Authorization Cognizant will only consider applicants who are legally authorized to work in the United States without company sponsorship (e.g., H-1B, L-1B, L-1A). Compensation Salary Range: $165,000 - $193,000 USD annually, based on experience and qualifications. Incentives: Eligible for Cognizant's discretionary annual incentive programs, subject to performance and applicable plan terms. Apply By Applications will be accepted until Sept 26 th , 2025
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97 666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
12/12/2025
Full time
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97 666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Seattle area, surrounding western towns, and as far south as Portland, OR. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Seattle area, surrounding western towns, and as far south as Portland, OR. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: The E-Commerce Manager will lead glassybaby's online sales channel, focusing on creating a seamless, date driven digital shopping experience. This role combines strategic thinking with hands-on execution in site management, analytics, and customer experience optimization. Requirements: Primary Duties: Website management & optimizations: oversee day-to-day operations of ensuring site functionality, speed, and user experience. Collaborate with design and development teams to implement updates, new features, and seasonal campaigns. Customer behavior analytics: analyze customer journey data to identify trends, pain points, and opportunities for conversion optimization. Use tools like Google analytics, heatmaps, and session recording to understand user behavior and improve UX. Develop dashboards and report to track KPIs such as conversion rates, AOV, traffic sources and retention. Apply insights to personalize experiences and recommend product strategies based on customer preferences. Performance & Growth: Monitor and report on e-commerce performance metrics, providing actionable insights for leadership. Drive initiatives to improve site engagement, reduce cart abandonment, and increase repeat purchases. Customer Experience: Ensure smooth checkout, shipping, and post-purchase experience. Partner with customer service to resolve escalations and improve satisfaction. Marketing Integration: Coordinate with social, email and paid media teams to align campaigns and drive traffic. Support SEO/SEM strategies to maximize organic and paid visibility. Inventory and Fulfillment Coordination: Work closely with operations to maintain accurate stock levels and timely fulfillment. Integrate e-commerce workflows with NetSuite ERP for inventory, order management, and reporting. Measurement of Performance Conversion Rate: Increase by 15% with the first year. Average Order Value (AOV): Grow by 8-10% through upsell and cross-sell strategies. Cart Abandonment Rate: Reduced by 15% through improved UX and remarketing. Revenue Growth: Achieve 15%f YoY growth in online sales. Site Performance: Maintain page load times under 3 seconds and uptime of 99.9%. Knowledge, Skill, and Abilities ? Strong proficiency in Google Analytics, data visualization, tools, and e-commerce platforms (Shopify) ? Inventory and order management. ? Skilled in A/B testing and conversion rate optimization ? Excellent analytical, project management and excellent verbal and written communication skills ? Passion for mission-driven brands and philanthropy ? expert in multi-tasking; able to prioritize and work under pressure. ? deep understanding of the retail marketplace; ability to identify and access competitive environment. ? fluent in retail reporting; ability to analyze business health. ? demonstrated critical thinking skills, analytical thinker. ? highly organized with careful attention to detail ? ability to work and influence cross-functionally Education, Experience, Certifications, Licenses Bachelor's degree in marketing, Business, Data Analytics, or related fields 3 - 5 years of experience in e-commerce management, preferably in retail or lifestyle brands Proficient in Google Analytics and Shopify Experience with NetSuite ERP Physical Demands Ability to regularly lift-up to thirty-five pounds and rarely lift to fifty pounds. Frequent standing and walking. Must be able to work in conditions that are impacted by weather and climate. Must be able to speak and hear well enough to conduct conversations. Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at and above the waistline Benefits Medical/Vision/Dental Insurance 401K with a Match Paid Life Insurance and AD&D Voluntary Life Insurance and AD&D Short-term Disability and Critical and Accident Insurance Program HSA and FSA Pet Insurance Compensation details: 00 Yearly Salary PI0eee3cd1d93d-7308
12/12/2025
Full time
Description: The E-Commerce Manager will lead glassybaby's online sales channel, focusing on creating a seamless, date driven digital shopping experience. This role combines strategic thinking with hands-on execution in site management, analytics, and customer experience optimization. Requirements: Primary Duties: Website management & optimizations: oversee day-to-day operations of ensuring site functionality, speed, and user experience. Collaborate with design and development teams to implement updates, new features, and seasonal campaigns. Customer behavior analytics: analyze customer journey data to identify trends, pain points, and opportunities for conversion optimization. Use tools like Google analytics, heatmaps, and session recording to understand user behavior and improve UX. Develop dashboards and report to track KPIs such as conversion rates, AOV, traffic sources and retention. Apply insights to personalize experiences and recommend product strategies based on customer preferences. Performance & Growth: Monitor and report on e-commerce performance metrics, providing actionable insights for leadership. Drive initiatives to improve site engagement, reduce cart abandonment, and increase repeat purchases. Customer Experience: Ensure smooth checkout, shipping, and post-purchase experience. Partner with customer service to resolve escalations and improve satisfaction. Marketing Integration: Coordinate with social, email and paid media teams to align campaigns and drive traffic. Support SEO/SEM strategies to maximize organic and paid visibility. Inventory and Fulfillment Coordination: Work closely with operations to maintain accurate stock levels and timely fulfillment. Integrate e-commerce workflows with NetSuite ERP for inventory, order management, and reporting. Measurement of Performance Conversion Rate: Increase by 15% with the first year. Average Order Value (AOV): Grow by 8-10% through upsell and cross-sell strategies. Cart Abandonment Rate: Reduced by 15% through improved UX and remarketing. Revenue Growth: Achieve 15%f YoY growth in online sales. Site Performance: Maintain page load times under 3 seconds and uptime of 99.9%. Knowledge, Skill, and Abilities ? Strong proficiency in Google Analytics, data visualization, tools, and e-commerce platforms (Shopify) ? Inventory and order management. ? Skilled in A/B testing and conversion rate optimization ? Excellent analytical, project management and excellent verbal and written communication skills ? Passion for mission-driven brands and philanthropy ? expert in multi-tasking; able to prioritize and work under pressure. ? deep understanding of the retail marketplace; ability to identify and access competitive environment. ? fluent in retail reporting; ability to analyze business health. ? demonstrated critical thinking skills, analytical thinker. ? highly organized with careful attention to detail ? ability to work and influence cross-functionally Education, Experience, Certifications, Licenses Bachelor's degree in marketing, Business, Data Analytics, or related fields 3 - 5 years of experience in e-commerce management, preferably in retail or lifestyle brands Proficient in Google Analytics and Shopify Experience with NetSuite ERP Physical Demands Ability to regularly lift-up to thirty-five pounds and rarely lift to fifty pounds. Frequent standing and walking. Must be able to work in conditions that are impacted by weather and climate. Must be able to speak and hear well enough to conduct conversations. Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at and above the waistline Benefits Medical/Vision/Dental Insurance 401K with a Match Paid Life Insurance and AD&D Voluntary Life Insurance and AD&D Short-term Disability and Critical and Accident Insurance Program HSA and FSA Pet Insurance Compensation details: 00 Yearly Salary PI0eee3cd1d93d-7308
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions. What You Will Do Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. Maintain profit through effective staffing, weekend compliance, and controllable expenses Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring Interview, hire, train, coach, develop, evaluate, and discipline direct reports. Establish work strategies, manage colleague performance and behavior, and address and resolve complaints Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory Maximize sales and minimize expenses Oversee the store's monthly P&L, including selling cost and average hourly rate compliance Develop action plans to drive overall store profitability Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand Maintain and balance staffing to meet targets Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits Resolve store environment issues and safety concerns in partnership with the Facilities team Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Management : Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management Operational Management : Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability Recruitment and Retention : Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement Training and Development : Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates Collaboration and Communication : Strong collaboration skills and excellent communication, writing, and presentation abilities Customer and Team Focus : Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment Who You Are Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in a retail store This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
12/12/2025
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions. What You Will Do Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. Maintain profit through effective staffing, weekend compliance, and controllable expenses Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring Interview, hire, train, coach, develop, evaluate, and discipline direct reports. Establish work strategies, manage colleague performance and behavior, and address and resolve complaints Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory Maximize sales and minimize expenses Oversee the store's monthly P&L, including selling cost and average hourly rate compliance Develop action plans to drive overall store profitability Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand Maintain and balance staffing to meet targets Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits Resolve store environment issues and safety concerns in partnership with the Facilities team Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Management : Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management Operational Management : Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability Recruitment and Retention : Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement Training and Development : Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates Collaboration and Communication : Strong collaboration skills and excellent communication, writing, and presentation abilities Customer and Team Focus : Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment Who You Are Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in a retail store This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Overview Princeton University is seeking an experienced Reporting and Analytics Lead to drive readiness, planning, and implementation of reporting for a new Enterprise Resource Planning (ERP) system across Human Capital Management (HCM), Finance, and Academic (Student) systems. Reporting to the University Data Office (UDO), this role will provide functional and technical expertise for data and reporting within modern cloud-based ERP systems and will establish the ERP reporting strategy, define requirements, and successfully deliver self-service reporting from within the ERP. This critical role will ensure that ERP reporting fits within Princeton's overall data strategy including reporting best practices and data governance. The ERP Reporting and Analytics Lead will work closely with the UDO, ERP Program team, functional units, reporting users, and implementation consultants to deliver ERP reporting aligned with functional objectives. This is a 2 year, benefits-eligible term appointment with a possibility of transitioning to an ongoing position after funding approval. This position is hybrid role. Responsibilities Reporting Management and Implementation: Lead the creation and maintenance of a prioritized future state reporting inventory based on the ERP reporting roadmap Lead and guide an ERP project reporting sub-team, including functional analysts and report developers (internal and consulting), to design and develop reports and dashboards within the ERP software to support operational and management reporting for business process and user needs Establish and implement quality control for all ERP report development activities, ensuring accuracy and alignment with functional objectives as well as on-time delivery Proactively identify and resolve ERP reporting issues, risks, and dependencies Mentor ERP reporting developers, providing skills development to ensure consistent application of the report development lifecycle across ERP modules including report and dashboard design standards; accessing ERP data structures for report development, all phases of testing including user acceptance testing; and effective knowledge transfer from implementation partners Ensure compliance with institutional data governance, security, and privacy standards Reporting Strategy and Leadership: Working with the readiness consulting partner, UDO, functional and Information Technology (IT) leaders, define the ERP reporting strategy and approach, aligning with institutional data strategy and related initiatives including the Analytics Hub Incorporate the reporting strategy into ERP planning, reporting readiness, and implementation activities across ERP modules and business processes Direct the gathering, analysis, and prioritization of reporting requirements from stakeholders and functional teams to develop an ERP reporting implementation roadmap Collaborate with UDO colleagues, data stewards, and implementation partners to establish data collection and quality standards in support of ERP conversion and reporting, design master data, structure and taxonomy that represents the institution and enables roll up reporting, develop role-based access models for reporting, and ensure compliance with regulatory guidelines. Stakeholder Engagement and Communication: Communicate ERP reporting concepts, requirements, and updates to stakeholders at all levels of the organization Working with implementation partners, delivering training to ERP report developers in the functional units, and users of ERP self-service reporting at implementation Stay current with ERP reporting tools and industry best practices to continuously improve reporting capabilities Qualifications 7+ years of experience implementing ERP reporting, including at least 3 years delivering native reporting with SaaS ERP (e.g. Oracle Cloud, Workday, or similar cloud platforms)Expertise with cloud-based ERP data structures and inline reporting toolsProven experience leading the design and implementation of self-service reporting for enterprise ERP initiativesStrong background in information architecture, best practice reporting methodology and standardsKnowledge of data governance including quality standards, security and access models,and compliance requirementsDemonstrated ability to communicate effectively (both verbally and in writing) and collaboratewith a diverse set of stakeholders including functional, technical, management and end-usersStrong analytical and problem-solving abilities Ability and desire to work in a rigorous, collaborative, project-based environment Experience with traditional and agile project approaches When provided access to personal, proprietary and/or otherwise confidential data, maintains such data in the strictest confidence and follows procedures to ensure the privacy, security and proper use of data Preferred Qualifications: Bachelor's degree preferred Experience working on higher education ERP reporting implementations Experience managing ERP reporting teams Recent experience implementing native reporting in Oracle Cloud or Workday Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIebf28-0023
12/12/2025
Full time
Overview Princeton University is seeking an experienced Reporting and Analytics Lead to drive readiness, planning, and implementation of reporting for a new Enterprise Resource Planning (ERP) system across Human Capital Management (HCM), Finance, and Academic (Student) systems. Reporting to the University Data Office (UDO), this role will provide functional and technical expertise for data and reporting within modern cloud-based ERP systems and will establish the ERP reporting strategy, define requirements, and successfully deliver self-service reporting from within the ERP. This critical role will ensure that ERP reporting fits within Princeton's overall data strategy including reporting best practices and data governance. The ERP Reporting and Analytics Lead will work closely with the UDO, ERP Program team, functional units, reporting users, and implementation consultants to deliver ERP reporting aligned with functional objectives. This is a 2 year, benefits-eligible term appointment with a possibility of transitioning to an ongoing position after funding approval. This position is hybrid role. Responsibilities Reporting Management and Implementation: Lead the creation and maintenance of a prioritized future state reporting inventory based on the ERP reporting roadmap Lead and guide an ERP project reporting sub-team, including functional analysts and report developers (internal and consulting), to design and develop reports and dashboards within the ERP software to support operational and management reporting for business process and user needs Establish and implement quality control for all ERP report development activities, ensuring accuracy and alignment with functional objectives as well as on-time delivery Proactively identify and resolve ERP reporting issues, risks, and dependencies Mentor ERP reporting developers, providing skills development to ensure consistent application of the report development lifecycle across ERP modules including report and dashboard design standards; accessing ERP data structures for report development, all phases of testing including user acceptance testing; and effective knowledge transfer from implementation partners Ensure compliance with institutional data governance, security, and privacy standards Reporting Strategy and Leadership: Working with the readiness consulting partner, UDO, functional and Information Technology (IT) leaders, define the ERP reporting strategy and approach, aligning with institutional data strategy and related initiatives including the Analytics Hub Incorporate the reporting strategy into ERP planning, reporting readiness, and implementation activities across ERP modules and business processes Direct the gathering, analysis, and prioritization of reporting requirements from stakeholders and functional teams to develop an ERP reporting implementation roadmap Collaborate with UDO colleagues, data stewards, and implementation partners to establish data collection and quality standards in support of ERP conversion and reporting, design master data, structure and taxonomy that represents the institution and enables roll up reporting, develop role-based access models for reporting, and ensure compliance with regulatory guidelines. Stakeholder Engagement and Communication: Communicate ERP reporting concepts, requirements, and updates to stakeholders at all levels of the organization Working with implementation partners, delivering training to ERP report developers in the functional units, and users of ERP self-service reporting at implementation Stay current with ERP reporting tools and industry best practices to continuously improve reporting capabilities Qualifications 7+ years of experience implementing ERP reporting, including at least 3 years delivering native reporting with SaaS ERP (e.g. Oracle Cloud, Workday, or similar cloud platforms)Expertise with cloud-based ERP data structures and inline reporting toolsProven experience leading the design and implementation of self-service reporting for enterprise ERP initiativesStrong background in information architecture, best practice reporting methodology and standardsKnowledge of data governance including quality standards, security and access models,and compliance requirementsDemonstrated ability to communicate effectively (both verbally and in writing) and collaboratewith a diverse set of stakeholders including functional, technical, management and end-usersStrong analytical and problem-solving abilities Ability and desire to work in a rigorous, collaborative, project-based environment Experience with traditional and agile project approaches When provided access to personal, proprietary and/or otherwise confidential data, maintains such data in the strictest confidence and follows procedures to ensure the privacy, security and proper use of data Preferred Qualifications: Bachelor's degree preferred Experience working on higher education ERP reporting implementations Experience managing ERP reporting teams Recent experience implementing native reporting in Oracle Cloud or Workday Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIebf28-0023
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: Join Northern Illinois Hospice as Our Next Foundation Development Director! If you're a passionate fundraising leader ready to make a measurable impact, this is your moment. Northern Illinois Hospice is seeking a dynamic Foundation Development Director to guide the Northern Illinois Hospice Foundation into its next chapter of growth. This is your chance to shape strategy, elevate philanthropy, and support the region's most experienced hospice provider. Why Northern Illinois Hospice? As the region's first hospice (founded in 1979), we're proud to blend innovation with heart. Our culture is mission-centered, collaborative, and deeply rooted in serving our community. As our Foundation Development Director, you'll join a high-energy team committed to excellence, compassion, and meaningful partnerships. We value your expertise and support your success-professionally and personally. A Day in the Life of the Foundation Development Director Every day brings opportunities to dream big and deliver results. You might be collaborating with the CEO and Foundation Board of Directors, meeting major donors, creating compelling campaigns, mentoring Foundation staff, or leading strategic outreach across our hospice service area. As the Foundation Development Director, you'll shape donor engagement, manage a strong prospect portfolio, and champion the mission of Northern Illinois Hospice throughout our community. What You'll Do (Responsibilities) As the Foundation Development Director, you will: Lead all foundation development initiatives, staff, and volunteers. Partner with the CEO and Foundation Board to create and execute long-term fundraising strategy. Manage Board relationships, reporting, stewardship, and engagement. Develop materials for donor cultivation, including presentations and gift agreements. Drive donor development across the Northern Illinois hospice region. Grow annual, major, corporate, foundation, planned giving, events, grants, and community support programs. Maintain a portfolio of major gift prospects and guide leadership in donor outreach. Schedule & Work Environment This is a full-time leadership role with regular business hours and occasional evening or weekend events tied to foundation activities. What You Bring (Requirements) Bachelor's degree required. CFRE/ACFRE preferred (or achieved within two years). 5+ years of progressive fundraising experience with major gift success. Strong supervisory, communication, and relationship-building skills. Grant writing experience a plus. Ability to lead with professionalism, strategy, and heart. Compensation Competitive salary $77,000-$112,000 , based on experience, plus a comprehensive benefits package including medical, dental, vision, PTO, 401(k) with match, disability coverage, and more. Ready to Lead With Purpose? If you're an inspiring fundraising professional who's ready to thrive as our next Foundation Development Director, we'd love to meet you. Apply today! Northern Illinois Hospice is an equal-opportunity employer and a drug-free workplace. Requirements: Compensation details: 00 Yearly Salary PI5-
12/12/2025
Full time
Description: Join Northern Illinois Hospice as Our Next Foundation Development Director! If you're a passionate fundraising leader ready to make a measurable impact, this is your moment. Northern Illinois Hospice is seeking a dynamic Foundation Development Director to guide the Northern Illinois Hospice Foundation into its next chapter of growth. This is your chance to shape strategy, elevate philanthropy, and support the region's most experienced hospice provider. Why Northern Illinois Hospice? As the region's first hospice (founded in 1979), we're proud to blend innovation with heart. Our culture is mission-centered, collaborative, and deeply rooted in serving our community. As our Foundation Development Director, you'll join a high-energy team committed to excellence, compassion, and meaningful partnerships. We value your expertise and support your success-professionally and personally. A Day in the Life of the Foundation Development Director Every day brings opportunities to dream big and deliver results. You might be collaborating with the CEO and Foundation Board of Directors, meeting major donors, creating compelling campaigns, mentoring Foundation staff, or leading strategic outreach across our hospice service area. As the Foundation Development Director, you'll shape donor engagement, manage a strong prospect portfolio, and champion the mission of Northern Illinois Hospice throughout our community. What You'll Do (Responsibilities) As the Foundation Development Director, you will: Lead all foundation development initiatives, staff, and volunteers. Partner with the CEO and Foundation Board to create and execute long-term fundraising strategy. Manage Board relationships, reporting, stewardship, and engagement. Develop materials for donor cultivation, including presentations and gift agreements. Drive donor development across the Northern Illinois hospice region. Grow annual, major, corporate, foundation, planned giving, events, grants, and community support programs. Maintain a portfolio of major gift prospects and guide leadership in donor outreach. Schedule & Work Environment This is a full-time leadership role with regular business hours and occasional evening or weekend events tied to foundation activities. What You Bring (Requirements) Bachelor's degree required. CFRE/ACFRE preferred (or achieved within two years). 5+ years of progressive fundraising experience with major gift success. Strong supervisory, communication, and relationship-building skills. Grant writing experience a plus. Ability to lead with professionalism, strategy, and heart. Compensation Competitive salary $77,000-$112,000 , based on experience, plus a comprehensive benefits package including medical, dental, vision, PTO, 401(k) with match, disability coverage, and more. Ready to Lead With Purpose? If you're an inspiring fundraising professional who's ready to thrive as our next Foundation Development Director, we'd love to meet you. Apply today! Northern Illinois Hospice is an equal-opportunity employer and a drug-free workplace. Requirements: Compensation details: 00 Yearly Salary PI5-
Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida 's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA 's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Description of Duties: Position Title: MBSE Service Owner Location: Redstone Arsenal, Huntsville, AL Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time We are seeking a highly motivated and experienced MBSE Lead/Engineer to provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results across our MBSE Suite of tools which includes IBM ELM and Cameo. You will play a critical role in servicing the MBSE community by ensuring compliance, driving user adoption, and developing reusable MBSE standards to improve our processes and enhance our documentation and compliance efforts. Description of Duties: The MBSE Service Owner supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: Leadership & Compliance: o Provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results related to our MBSE tools and processes. o Implement Security Technical Implementation Guides (STIG) requirements to maintain compliance across all applicable MBSE Suites, ensuring the reliability and accuracy of all compliance systems. Training & Development: o Manage training processes in Finished Products, aligning them with the goals and directions of MDA (Missile Defense Agency) and the MBSE Suites of tools. o Develop and maintain documentation, including Standard Operating Procedures (SOPs), troubleshooting guides, and comprehensive training materials. MBSE Model Development: o Collaborate with project teams to understand the data model structure of current processes and develop methods to incorporate these models into reusable MBSE standard model(s). o Contribute to the evolution and standardization of our MBSE environment. User Engagement & Support: o Support engagement processes to ensure end-users feel empowered with the process and tool usage. o Proactively seek feedback and implement improvements to enhance user experience and satisfaction. Onboarding & Rollout: o Engage with project teams to outline onboarding and rollout plans for new projects and tool implementations. This includes defining delivery schedules, identifying training needs, and assessing the impact on the current MBSE tools infrastructure. Best Practices & Continuous Improvement: o Demonstrate a willingness to seek out and implement best practices by collaborating with internal teams and leveraging external vendors. o Continuously evaluate and improve our MBSE processes and tools. Reporting & Metrics: o Design reports and metrics from the MBSE tools to assist with documentation and compliance efforts. o Provide data-driven insights to improve process efficiency and effectiveness. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies. Qualifications - External Basic Requirements: Must have 12, or more, years of general (full-time) work experience Must have 5, or more, years of directly related experience Must have experience in managing technical support for both back-end and front-end components of an MBSE Suite Must have experience in coordinating with and managing external vendors related to the MBSE Suite to IBM, Dassault, Sodius and Attlassian. Must have strong customer focused interaction skills. Must have experience analyzing technical issues, providing recommendations, and contributing to solutions Be willing to work late-night maintenance windows to support patching and system updates. Must have, or obtain within 90 days of start, a current DoD 8570 IAT Level II certification (ex: Security+) Must have an active DoD Secret Security Clearance Desired Requirements: Quickly adapt to new situations and changing priorities. Demonstrate a strong commitment to teamwork and collaboration. Possess a willingness to learn new technologies and adapt to evolving system requirements. Be able to de-conflict competing requests and requirements effectively. Be able to work independently with minimal supervision, maintaining a high level of accuracy and attention to detail. Provide visible and active leadership in delivering excellent Quality, Operational and Reliability results This position is expected to pay $130,000 - $180,000 annually; depending on experience, education, and any certifications that are directly related to the position. This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed. Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave. US EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . Compensation details: 00 Yearly Salary PI5dc3c8e938b0-9206
12/12/2025
Full time
Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida 's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA 's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Description of Duties: Position Title: MBSE Service Owner Location: Redstone Arsenal, Huntsville, AL Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret Shift: Day shift Travel Required: Up to 10% of the time We are seeking a highly motivated and experienced MBSE Lead/Engineer to provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results across our MBSE Suite of tools which includes IBM ELM and Cameo. You will play a critical role in servicing the MBSE community by ensuring compliance, driving user adoption, and developing reusable MBSE standards to improve our processes and enhance our documentation and compliance efforts. Description of Duties: The MBSE Service Owner supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: Leadership & Compliance: o Provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results related to our MBSE tools and processes. o Implement Security Technical Implementation Guides (STIG) requirements to maintain compliance across all applicable MBSE Suites, ensuring the reliability and accuracy of all compliance systems. Training & Development: o Manage training processes in Finished Products, aligning them with the goals and directions of MDA (Missile Defense Agency) and the MBSE Suites of tools. o Develop and maintain documentation, including Standard Operating Procedures (SOPs), troubleshooting guides, and comprehensive training materials. MBSE Model Development: o Collaborate with project teams to understand the data model structure of current processes and develop methods to incorporate these models into reusable MBSE standard model(s). o Contribute to the evolution and standardization of our MBSE environment. User Engagement & Support: o Support engagement processes to ensure end-users feel empowered with the process and tool usage. o Proactively seek feedback and implement improvements to enhance user experience and satisfaction. Onboarding & Rollout: o Engage with project teams to outline onboarding and rollout plans for new projects and tool implementations. This includes defining delivery schedules, identifying training needs, and assessing the impact on the current MBSE tools infrastructure. Best Practices & Continuous Improvement: o Demonstrate a willingness to seek out and implement best practices by collaborating with internal teams and leveraging external vendors. o Continuously evaluate and improve our MBSE processes and tools. Reporting & Metrics: o Design reports and metrics from the MBSE tools to assist with documentation and compliance efforts. o Provide data-driven insights to improve process efficiency and effectiveness. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies. Qualifications - External Basic Requirements: Must have 12, or more, years of general (full-time) work experience Must have 5, or more, years of directly related experience Must have experience in managing technical support for both back-end and front-end components of an MBSE Suite Must have experience in coordinating with and managing external vendors related to the MBSE Suite to IBM, Dassault, Sodius and Attlassian. Must have strong customer focused interaction skills. Must have experience analyzing technical issues, providing recommendations, and contributing to solutions Be willing to work late-night maintenance windows to support patching and system updates. Must have, or obtain within 90 days of start, a current DoD 8570 IAT Level II certification (ex: Security+) Must have an active DoD Secret Security Clearance Desired Requirements: Quickly adapt to new situations and changing priorities. Demonstrate a strong commitment to teamwork and collaboration. Possess a willingness to learn new technologies and adapt to evolving system requirements. Be able to de-conflict competing requests and requirements effectively. Be able to work independently with minimal supervision, maintaining a high level of accuracy and attention to detail. Provide visible and active leadership in delivering excellent Quality, Operational and Reliability results This position is expected to pay $130,000 - $180,000 annually; depending on experience, education, and any certifications that are directly related to the position. This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed. Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave. US EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . Compensation details: 00 Yearly Salary PI5dc3c8e938b0-9206
Job Posting Title Program Director Job Description WHO WE ARE Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep TrustCollaboration-Work as a teamCommunication- Empower with informationCommunity-Build stronger communityCompassion- Lead with care and respectImpact-Focus on the mission Your Voice Matters: WHAT YOU'LL DO Lead the development, implementation, and evaluation of health programs and interventions that align with NKF's mission and strategic goals. Support implementation of health projects and programs in partnership with the Executive Director, ensuring staffing, budgeting, and technical needs are met. Develop program plans, delivery and training materials, resources, and communication tools to support effective program execution. Maintain close relationships with local practitioners and program participants to inform program design, learning, and continuous improvement. Demonstrate strong project management skills, including developing and managing budgets, overseeing logistics, setting priorities, and meeting deadlines: Build and maintain strategic partnerships with local and national health and community stakeholders, including healthcare systems, governments, NGOs, and universities Identify and cultivate relationships with potential health program implementation partners to fill service or program gaps and bring interventions to scale Manage the full partner engagement lifecycle, including agreement execution and partner performance management Identify potential community organizations that should be part of NKF's local network Represent NKF at industry events, coalitions, and sector platforms to strengthen NKF's visibility and influence in the community and public health space Partner with the Executive Director, National Programs, and Development teams to grow and diversify financial resources for the local program portfolio Lead prospecting and proposal development for new programs and initiatives Identify potential industry and non-industry funding opportunities, including new and innovative funding models Keep the Executive Director and Development team member informed on program priorities, progress, and funding needs Proven ability in grant proposal writing and securing grant funding opportunities through new and existing grants Strong public speaking and presentation skills, with the ability to clearly articulate complex information to diverse audiences (e.g., stakeholders, patients, donors, community members). Develop and execute an internal and external communications plan to highlight local program outcomes and impact Collaborate with NKF's Branding and Communications teams to ensure consistent messaging and visibility Represent NKF as a subject matter expert and thought leader at conferences, community forums, and health sector meetings WHAT YOU'LL POSSESS Minimum 5 years of professional experience in health-related program delivery, public health initiatives, nonprofit or community engagement; or equivalent experience in the design, implementation, and evaluation of health programs; Master's degree preferred Proven experience in partnership development and relationship management with healthcare or public health organizations Demonstrated project management experience, including managing budgets, events, and deadlines independently and collaboratively Demonstrated ability to manage multiple projects, prioritize effectively, and maintain attention to detail Experience with volunteer recruitment and management, preferably with healthcare or community-based professionals to ensure focus on the groups at highest risk for kidney disease Strong analytical skills; experience using data and basic statistical analysis to inform decision-making Proficiency with multiple software platforms, including Microsoft Office Suite, Zoom, Salesforce, Canva and Smartsheet Superior organizational, communication, time management, and interpersonal skills Flexible, resourceful, and able to adapt when challenges arise Deep understanding of U.S. health systems, nonprofit and community health ecosystems, and funding streams preferred Experience working within or alongside mid-size to large nonprofit organizations or NGOs preferred Experience developing strategic communications, advocacy, or thought leadership initiatives within the healthcare or public health sector COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparencyCollaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's missionCultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varie backgrounds with sensitivityData-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectivesFinancial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goalsOperational Excellence: Implements process improvements across teams, driving productivity gainsPatient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomesResource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impactStakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver's license. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws. The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Kidney Foundation does not accept resumes from third-party recruitment/search firms. Please do not forward resumes to NKF employees, company locations, or email addresses. NKF is not responsible for any fees related to resumes not solicited by NKF Recruiting. Compensation details: 0 Yearly Salary PI0b6eea44c1c5-1995
12/12/2025
Full time
Job Posting Title Program Director Job Description WHO WE ARE Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep TrustCollaboration-Work as a teamCommunication- Empower with informationCommunity-Build stronger communityCompassion- Lead with care and respectImpact-Focus on the mission Your Voice Matters: WHAT YOU'LL DO Lead the development, implementation, and evaluation of health programs and interventions that align with NKF's mission and strategic goals. Support implementation of health projects and programs in partnership with the Executive Director, ensuring staffing, budgeting, and technical needs are met. Develop program plans, delivery and training materials, resources, and communication tools to support effective program execution. Maintain close relationships with local practitioners and program participants to inform program design, learning, and continuous improvement. Demonstrate strong project management skills, including developing and managing budgets, overseeing logistics, setting priorities, and meeting deadlines: Build and maintain strategic partnerships with local and national health and community stakeholders, including healthcare systems, governments, NGOs, and universities Identify and cultivate relationships with potential health program implementation partners to fill service or program gaps and bring interventions to scale Manage the full partner engagement lifecycle, including agreement execution and partner performance management Identify potential community organizations that should be part of NKF's local network Represent NKF at industry events, coalitions, and sector platforms to strengthen NKF's visibility and influence in the community and public health space Partner with the Executive Director, National Programs, and Development teams to grow and diversify financial resources for the local program portfolio Lead prospecting and proposal development for new programs and initiatives Identify potential industry and non-industry funding opportunities, including new and innovative funding models Keep the Executive Director and Development team member informed on program priorities, progress, and funding needs Proven ability in grant proposal writing and securing grant funding opportunities through new and existing grants Strong public speaking and presentation skills, with the ability to clearly articulate complex information to diverse audiences (e.g., stakeholders, patients, donors, community members). Develop and execute an internal and external communications plan to highlight local program outcomes and impact Collaborate with NKF's Branding and Communications teams to ensure consistent messaging and visibility Represent NKF as a subject matter expert and thought leader at conferences, community forums, and health sector meetings WHAT YOU'LL POSSESS Minimum 5 years of professional experience in health-related program delivery, public health initiatives, nonprofit or community engagement; or equivalent experience in the design, implementation, and evaluation of health programs; Master's degree preferred Proven experience in partnership development and relationship management with healthcare or public health organizations Demonstrated project management experience, including managing budgets, events, and deadlines independently and collaboratively Demonstrated ability to manage multiple projects, prioritize effectively, and maintain attention to detail Experience with volunteer recruitment and management, preferably with healthcare or community-based professionals to ensure focus on the groups at highest risk for kidney disease Strong analytical skills; experience using data and basic statistical analysis to inform decision-making Proficiency with multiple software platforms, including Microsoft Office Suite, Zoom, Salesforce, Canva and Smartsheet Superior organizational, communication, time management, and interpersonal skills Flexible, resourceful, and able to adapt when challenges arise Deep understanding of U.S. health systems, nonprofit and community health ecosystems, and funding streams preferred Experience working within or alongside mid-size to large nonprofit organizations or NGOs preferred Experience developing strategic communications, advocacy, or thought leadership initiatives within the healthcare or public health sector COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparencyCollaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's missionCultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varie backgrounds with sensitivityData-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectivesFinancial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goalsOperational Excellence: Implements process improvements across teams, driving productivity gainsPatient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomesResource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impactStakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver's license. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws. The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Kidney Foundation does not accept resumes from third-party recruitment/search firms. Please do not forward resumes to NKF employees, company locations, or email addresses. NKF is not responsible for any fees related to resumes not solicited by NKF Recruiting. Compensation details: 0 Yearly Salary PI0b6eea44c1c5-1995
Location: Louisville, Kentucky Job Category: Executive Leadership Job ID: 148929 Facility Group: Norton System Services Job Description Responsibilities Working collaboratively with the senior executive team, the board of trustees of Norton Healthcare, and facility leadership personnel, the Senior Vice President & Chief Nursing Officer has the responsibility and authority for establishing the system standards for nursing practice. This responsibility includes but is not limited to the development of safe and efficient organization-wide patient care programs and policies/procedures that describe how patients' nursing care needs or patient populations receiving nursing care are assessed, evaluated, and met in accordance with Kentucky Nursing Laws, The Joint Commission, Det Norske Veritas (DNV), or other accrediting entity, and other applicable recognized best practice standards of care. Key Accountabilities: Effectively designs processes that are patient friendly and family focused, sensitive to the need for operational efficiency and ensures outstanding clinical quality. Ensures patient satisfaction scores for facility/departments meet established benchmarks and continually strives for scores ranked among the top 90th percentile nationally. Ensures strategic, operational, programmatic, and other plans/policies support the highest possible levels of service. Supports finance executives to achieve or exceed patient service margins, and consults on applicable construction/ renovation projects as needed. Participates with members of the medical staff leadership and senior executive leadership in the strategic planning process as it relates to nursing/patient care services. Works with senior leadership, the board of trustees, and the medical staff to proactively assess the impact of legislation on future growth and delivery of nursing/patient care, restriction of services, and reimbursement for care. Participates in evaluating, selecting, and integrating healthcare technology and information systems to support patient care needs and efficient utilization of clinical resources. Proactively works with the Government Relations Department to ensure Norton Healthcare's best interests are represented. Proactively assists in the growth of funds donated to the Norton Healthcare and Norton Children's Hospital Foundations. Develops programs that support the recruitment, retention, and engagement of the best possible patient care leaders/staff. Implements programs that promote leader/staff members' job related advancement and educational goals. Identifies key talent and emerging leaders within the organization and provides coaching/mentoring. Conveys a clear vision of Norton Healthcare's direction, challenges, and opportunities related to patient care delivery to direct reports and staff. Involves staff/leaders with particular expertise in the planning and implementation of programs and services that support nursing/patient care. Establishes meaningful and measurable performance expectations for direct reports and facility staff. Manages complex system and facility-based physician relationships and contracts for services. Works with facility vice presidents of patient care services to ensure mechanisms are in place to monitor compliance with state, federal, and The Joint Commission, Det Norske Veritas (DNV), (or other accrediting entity) requirements related to delivery of patient care services. Proactively identifies potential quality initiatives and works with appropriate personnel to develop plans/measures to ensure ongoing delivery of quality patient care. Develops performance improvement measures and continually assesses performance against identified measures. Ensures evidenced based key processes are followed to ensure best possible outcomes for patients. Ensures implementation of a system wide effective, ongoing program to measure, assess, and improve the quality of nursing care delivered to patients and improve patient outcomes. Works with facility vice presidents of patient care services to ensure management of staffing/productivity to best practice benchmarks. Ensures alignment of the vice presidents patient care services, with the NHC strategy, monitors results and the implementation of agreed upon plans. Holds individuals accountable for performance on care transformation goals. Recognizes necessary variation need for the exception but drives standardization and integration. Qualifications Required: Ten years of progressive leadership experience Master Degree Registered Nurse Desired: Five years working in complex and matrixed organizations Doctorate Degree Need help finding the right job? Sign up to receive email alerts on jobs and opportunities! Screening requirements: Background check License & education verification Employment reference verification Drug Screen Norton Healthcare offers a competitive benefit package, including: Paid vacation, sick days and holidays Paid parental leave 403b/401k retirement plan View more: Benefits Guide Medical, Dental, and Vision Insurance Discover meaningful career opportunities at Norton Healthcare Careers - Together, We Will. Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Norton Healthcare strives to make the Norton Healthcare Careers site accessible to all job seekers. If you're a candidate with a disability, we will make reasonable efforts to accommodate your needs during the application process. If you have a disability and need to request a reasonable accommodation, email Equal Employment Opportunity is the law. PIddcd5697c73c-3193
12/12/2025
Full time
Location: Louisville, Kentucky Job Category: Executive Leadership Job ID: 148929 Facility Group: Norton System Services Job Description Responsibilities Working collaboratively with the senior executive team, the board of trustees of Norton Healthcare, and facility leadership personnel, the Senior Vice President & Chief Nursing Officer has the responsibility and authority for establishing the system standards for nursing practice. This responsibility includes but is not limited to the development of safe and efficient organization-wide patient care programs and policies/procedures that describe how patients' nursing care needs or patient populations receiving nursing care are assessed, evaluated, and met in accordance with Kentucky Nursing Laws, The Joint Commission, Det Norske Veritas (DNV), or other accrediting entity, and other applicable recognized best practice standards of care. Key Accountabilities: Effectively designs processes that are patient friendly and family focused, sensitive to the need for operational efficiency and ensures outstanding clinical quality. Ensures patient satisfaction scores for facility/departments meet established benchmarks and continually strives for scores ranked among the top 90th percentile nationally. Ensures strategic, operational, programmatic, and other plans/policies support the highest possible levels of service. Supports finance executives to achieve or exceed patient service margins, and consults on applicable construction/ renovation projects as needed. Participates with members of the medical staff leadership and senior executive leadership in the strategic planning process as it relates to nursing/patient care services. Works with senior leadership, the board of trustees, and the medical staff to proactively assess the impact of legislation on future growth and delivery of nursing/patient care, restriction of services, and reimbursement for care. Participates in evaluating, selecting, and integrating healthcare technology and information systems to support patient care needs and efficient utilization of clinical resources. Proactively works with the Government Relations Department to ensure Norton Healthcare's best interests are represented. Proactively assists in the growth of funds donated to the Norton Healthcare and Norton Children's Hospital Foundations. Develops programs that support the recruitment, retention, and engagement of the best possible patient care leaders/staff. Implements programs that promote leader/staff members' job related advancement and educational goals. Identifies key talent and emerging leaders within the organization and provides coaching/mentoring. Conveys a clear vision of Norton Healthcare's direction, challenges, and opportunities related to patient care delivery to direct reports and staff. Involves staff/leaders with particular expertise in the planning and implementation of programs and services that support nursing/patient care. Establishes meaningful and measurable performance expectations for direct reports and facility staff. Manages complex system and facility-based physician relationships and contracts for services. Works with facility vice presidents of patient care services to ensure mechanisms are in place to monitor compliance with state, federal, and The Joint Commission, Det Norske Veritas (DNV), (or other accrediting entity) requirements related to delivery of patient care services. Proactively identifies potential quality initiatives and works with appropriate personnel to develop plans/measures to ensure ongoing delivery of quality patient care. Develops performance improvement measures and continually assesses performance against identified measures. Ensures evidenced based key processes are followed to ensure best possible outcomes for patients. Ensures implementation of a system wide effective, ongoing program to measure, assess, and improve the quality of nursing care delivered to patients and improve patient outcomes. Works with facility vice presidents of patient care services to ensure management of staffing/productivity to best practice benchmarks. Ensures alignment of the vice presidents patient care services, with the NHC strategy, monitors results and the implementation of agreed upon plans. Holds individuals accountable for performance on care transformation goals. Recognizes necessary variation need for the exception but drives standardization and integration. Qualifications Required: Ten years of progressive leadership experience Master Degree Registered Nurse Desired: Five years working in complex and matrixed organizations Doctorate Degree Need help finding the right job? Sign up to receive email alerts on jobs and opportunities! Screening requirements: Background check License & education verification Employment reference verification Drug Screen Norton Healthcare offers a competitive benefit package, including: Paid vacation, sick days and holidays Paid parental leave 403b/401k retirement plan View more: Benefits Guide Medical, Dental, and Vision Insurance Discover meaningful career opportunities at Norton Healthcare Careers - Together, We Will. Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Norton Healthcare strives to make the Norton Healthcare Careers site accessible to all job seekers. If you're a candidate with a disability, we will make reasonable efforts to accommodate your needs during the application process. If you have a disability and need to request a reasonable accommodation, email Equal Employment Opportunity is the law. PIddcd5697c73c-3193
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Consulting Principal - Telecom Consulting Principal - Telecom Cognizant Consulting Principal - Telecom Cognizant Consulting Location: Seattle, WA (Hybrid) About the Role As a Consulting Principal in our Communications, Media & Technology (CMT) practice, you will make an impact by leading strategic advisory engagements, shaping digital transformation initiatives, and mentoring high-performing consulting teams. You will be a valued member of the Cognizant Consulting team and work collaboratively with clients, delivery teams, and internal stakeholders to drive business outcomes and innovation. What You'll Do Lead client engagements as the Engagement Lead, managing teams of Consultants, Senior Consultants, and Managers to ensure delivery excellence, profitability, and client satisfaction. Act as a trusted advisor to clients, anticipating needs and delivering insights based on emerging trends in the telecoms industry. Drive alignment across consulting teams and broader Cognizant ecosystems to support project goals. Champion people develop through recruitment, onboarding, upskilling, and mentorship. Conduct performance reviews and provide developmental feedback. Advocate Consulting's value in engagements and ensure appropriate rate negotiation. Capture and share intellectual property and project artefacts across domains. Contribute to the development of new consulting service offerings. Collaborate across Cognizant and external networks to innovate and resolve delivery challenges. Establish thought leadership to promote Cognizant's brand and generate new opportunities. What You Must Have to Be Considered 10+ years of consulting experience in professional services, digital strategy, or transformation programs Proven success in client-facing roles, including at least 2 years leading digital technology teams. Strong background in telecom services and sales within a large consulting firm. Experience structuring and delivering consulting solutions across multi-tiered environments. Excellent consulting and sales acumen, with the ability to frame and present solutions to complex business challenges. Strong relationship-building skills, especially with clients in the Seattle and WA areas. Technical undergraduate degree: MBA preferred but not required. It must be local to Seattle and comfortable with a hybrid work model. These Will Help You Succeed Leadership in digital transformation and strategic thinking. Passion for mentoring and developing consulting talent. Ability to navigate dynamic environments and drive results. Embodiment of Cognizant's Core Values: - Start with a point of view - Seek data, build knowledge - Always strive, never settle - Work as one - Create conditions for everyone to thrive - Do the right thing, the right way Work Authorization Cognizant will only consider applicants who are legally authorized to work in the United States without company sponsorship (e.g., H-1B, L-1B, L-1A). Compensation Salary Range: $165,000 - $193,000 USD annually, based on experience and qualifications. Incentives: Eligible for Cognizant's discretionary annual incentive programs, subject to performance and applicable plan terms.
12/12/2025
Full time
Consulting Principal - Telecom Consulting Principal - Telecom Cognizant Consulting Principal - Telecom Cognizant Consulting Location: Seattle, WA (Hybrid) About the Role As a Consulting Principal in our Communications, Media & Technology (CMT) practice, you will make an impact by leading strategic advisory engagements, shaping digital transformation initiatives, and mentoring high-performing consulting teams. You will be a valued member of the Cognizant Consulting team and work collaboratively with clients, delivery teams, and internal stakeholders to drive business outcomes and innovation. What You'll Do Lead client engagements as the Engagement Lead, managing teams of Consultants, Senior Consultants, and Managers to ensure delivery excellence, profitability, and client satisfaction. Act as a trusted advisor to clients, anticipating needs and delivering insights based on emerging trends in the telecoms industry. Drive alignment across consulting teams and broader Cognizant ecosystems to support project goals. Champion people develop through recruitment, onboarding, upskilling, and mentorship. Conduct performance reviews and provide developmental feedback. Advocate Consulting's value in engagements and ensure appropriate rate negotiation. Capture and share intellectual property and project artefacts across domains. Contribute to the development of new consulting service offerings. Collaborate across Cognizant and external networks to innovate and resolve delivery challenges. Establish thought leadership to promote Cognizant's brand and generate new opportunities. What You Must Have to Be Considered 10+ years of consulting experience in professional services, digital strategy, or transformation programs Proven success in client-facing roles, including at least 2 years leading digital technology teams. Strong background in telecom services and sales within a large consulting firm. Experience structuring and delivering consulting solutions across multi-tiered environments. Excellent consulting and sales acumen, with the ability to frame and present solutions to complex business challenges. Strong relationship-building skills, especially with clients in the Seattle and WA areas. Technical undergraduate degree: MBA preferred but not required. It must be local to Seattle and comfortable with a hybrid work model. These Will Help You Succeed Leadership in digital transformation and strategic thinking. Passion for mentoring and developing consulting talent. Ability to navigate dynamic environments and drive results. Embodiment of Cognizant's Core Values: - Start with a point of view - Seek data, build knowledge - Always strive, never settle - Work as one - Create conditions for everyone to thrive - Do the right thing, the right way Work Authorization Cognizant will only consider applicants who are legally authorized to work in the United States without company sponsorship (e.g., H-1B, L-1B, L-1A). Compensation Salary Range: $165,000 - $193,000 USD annually, based on experience and qualifications. Incentives: Eligible for Cognizant's discretionary annual incentive programs, subject to performance and applicable plan terms.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
