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senior property tax manager
Compliance Specialist-Affordable Housing
Roers Companies LLC Minneapolis, Minnesota
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. - AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 3-5 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Café). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies' core values: Passion - care deeply about your work and the people you serve. Work Ethic - reliable, accountable, and committed to results. Teamwork - collaborative, communicative, and focused on shared goals. Integrity - committed to honesty, fairness, and ethical decision-making. Ownership Mindset - proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI5c6a146eb31b-3538
12/07/2025
Full time
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. - AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 3-5 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Café). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies' core values: Passion - care deeply about your work and the people you serve. Work Ethic - reliable, accountable, and committed to results. Teamwork - collaborative, communicative, and focused on shared goals. Integrity - committed to honesty, fairness, and ethical decision-making. Ownership Mindset - proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI5c6a146eb31b-3538
Property Manager
SHP Management Corp Indianapolis, Indiana
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY 16 Park Apartments will have new Ownership and SHP Management is taking over the Property Management in January 2026! These apartments will be undergoing a renovation and lease up. Opportunities for incentive bonuses, referral bonuses, sign on bonuses! This position will receive a $2,000 sign on bonus In addition, housing opportunities may be available. The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas:Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and followup on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant moveins and moveouts in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff.Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelors Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team.Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PI1f9be9320fcb-2986
12/03/2025
Full time
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY 16 Park Apartments will have new Ownership and SHP Management is taking over the Property Management in January 2026! These apartments will be undergoing a renovation and lease up. Opportunities for incentive bonuses, referral bonuses, sign on bonuses! This position will receive a $2,000 sign on bonus In addition, housing opportunities may be available. The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas:Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and followup on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant moveins and moveouts in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff.Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelors Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team.Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PI1f9be9320fcb-2986
Property Manager-San Antonio Senior Apts.- Norwalk, CA
WSH Management, Inc. Norwalk, California
Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA.This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid drivers license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all the times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Working knowledge of California landlord/tenant law, and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities program. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly whennecessary. Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety Learn and ensure compliance with all company, local, state and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a safety first principle. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Abilities: Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the companys brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Affordable housing experience preferred. Achieve Fair Housing certification prior to interaction with prospects or residents. . click apply for full job details
12/03/2025
Full time
Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA.This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid drivers license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all the times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Working knowledge of California landlord/tenant law, and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities program. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly whennecessary. Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety Learn and ensure compliance with all company, local, state and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a safety first principle. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Abilities: Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the companys brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Affordable housing experience preferred. Achieve Fair Housing certification prior to interaction with prospects or residents. . click apply for full job details
Property Manager
SHP Management Corp Braintree, Massachusetts
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region.$2,500 sign on bonus! ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas:Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and followup on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant moveins and moveouts in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff.Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelors Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team.Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PIbc3a0226ea73-2759
12/03/2025
Full time
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region.$2,500 sign on bonus! ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas:Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and followup on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant moveins and moveouts in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff.Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelors Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team.Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PIbc3a0226ea73-2759
Compliance Specialist-Affordable Housing
Roers Companies LLC Minneapolis, Minnesota
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, were on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You Youre passionate about your work and strive to achieve ambitious goals. You offer an extra hand and arent afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate valuespassion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 35 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Caf). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies core values: Passion care deeply about your work and the people you serve. Work Ethic reliable, accountable, and committed to results. Teamwork collaborative, communicative, and focused on shared goals. Integrity committed to honesty, fairness, and ethical decision-making. Ownership Mindset proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individuals experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: Health Plans - Medical, dental, vision, FSA, and HSA Family Leave - Paid birth & bonding leave Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability Additional Voluntary Benefits Life Insurance, AD&D, long-term disability, critical illness, and accident insurance 401(K) - 3% company contribution, 100% vested after 2 years of employment Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement Health and Wellness - fitness membership reimbursement program Free stays in Roers properties guest suites Rent Discount - 20% discount for employees living in Roers Companies properties Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment Charitable Match Program Roers matches employee donations to charitable organizations Professional Development Opportunities Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI505e979c35ff-3538
12/03/2025
Full time
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, were on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You Youre passionate about your work and strive to achieve ambitious goals. You offer an extra hand and arent afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate valuespassion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 35 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Caf). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies core values: Passion care deeply about your work and the people you serve. Work Ethic reliable, accountable, and committed to results. Teamwork collaborative, communicative, and focused on shared goals. Integrity committed to honesty, fairness, and ethical decision-making. Ownership Mindset proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individuals experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: Health Plans - Medical, dental, vision, FSA, and HSA Family Leave - Paid birth & bonding leave Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability Additional Voluntary Benefits Life Insurance, AD&D, long-term disability, critical illness, and accident insurance 401(K) - 3% company contribution, 100% vested after 2 years of employment Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement Health and Wellness - fitness membership reimbursement program Free stays in Roers properties guest suites Rent Discount - 20% discount for employees living in Roers Companies properties Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment Charitable Match Program Roers matches employee donations to charitable organizations Professional Development Opportunities Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI505e979c35ff-3538
Property Manager
SHP Management Corp Indianapolis, Indiana
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY 16 Park Apartments will have new Ownership and SHP Management is taking over the Property Management in January 2026! These apartments will be undergoing a renovation and lease up. Opportunities for incentive bonuses, referral bonuses, sign on bonuses! This position will receive a $2,000 sign on bonus In addition, housing opportunities may be available. The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas: Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and follow up on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants' units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant move ins and move outs in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff. Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelor's Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team. Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PI4f4e0704bebf-2986
12/03/2025
Full time
Normal 0 false false false EN-US X-NONE X-NONE POSITION SUMMARY 16 Park Apartments will have new Ownership and SHP Management is taking over the Property Management in January 2026! These apartments will be undergoing a renovation and lease up. Opportunities for incentive bonuses, referral bonuses, sign on bonuses! This position will receive a $2,000 sign on bonus In addition, housing opportunities may be available. The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas: Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.Prepares property for annual compliance audits performed by internal site staff, auditors, and state agenciesImplements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepanciesCollects and records rent and follow up on delinquencies.Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.Conducts initial, interim and annual certifications to comply with HUD.Conducts regular inspections of common areas and tenants' units.Conducts preparation for HUD REAC inspections; identify items that require improvement.Responsible for all aspects of tenant certification, selection, recertification and applications.Maintaining the Wait List according to HUD and SHP specification.Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.Coordination of tenant move ins and move outs in a timely manner.Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.Handles tenant complaints and following up in a timely manner.Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.Assists main office with the preparation of the annual budget.Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.Responsible for all clerical duties associated with this position and oversight of clerical staff. Oversees the well being of the property. MANAGEMENT DUTIES Hire new staff for administrative and maintenance positions available.Supervision of contract maintenance on site.Train and support staff.Prepare all performance reviews including salary increase recommendations.Prepare Performance Improvement Plans, Discipline and Terminations. QUALIFICATIONS: SKILLS & ABILITIES Bachelor's Degree preferred.Three to five years Project-based Section 8 or tax credit experience.COS, AHM, or ARM designation desired.Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software requiredThe Candidate must be able to work effectively as a member of a diverse team. Ability to accept responsibility and account for his/her actionTrait of being dependable and trustworthyAbility to utilize available time to organize and complete work within given deadlinesAbility to work at a sustained pace and produce quality work PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26-40 lbs. (O) Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N) Reach Outward/Above Shoulder (F) over 100 lbs.(N) Climb (N/A) Crawl (O) up to 33% of time Squat/Kneel (F) up to 66% of time Bend (C) more than 66% of time Compensation details: 0 Yearly Salary PI4f4e0704bebf-2986
Property Manager-San Antonio Senior Apts.- Norwalk, CA
WSH Management, Inc. Norwalk, California
Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA. This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial • Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a safety first principle. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company s brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: • College degree preferred. • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. • Affordable housing experience preferred click apply for full job details
12/02/2025
Full time
Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA. This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial • Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a safety first principle. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company s brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: • College degree preferred. • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. • Affordable housing experience preferred click apply for full job details
Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite
WSH Management, Inc. Torrance, California
Position Summary The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson, a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer Primary Responsibilities: Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed. Reports to: Property Manager What we Offer: $30 to $32 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match Schedule: Monday to Friday 8-5pm About the role: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What you ll do: Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client s needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect s needs. • Secure new resident s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant s history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager s duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Ability to work a flexible schedule. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Must possess a valid Driver s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Preferred Experience/ Qualifications: • Tax Credit work experience is a must • High School Diploma or equivalent required; some college preferred. • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. • Must possess strong attention to detail and sales ability. • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details
12/02/2025
Full time
Position Summary The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson, a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer Primary Responsibilities: Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed. Reports to: Property Manager What we Offer: $30 to $32 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match Schedule: Monday to Friday 8-5pm About the role: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What you ll do: Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client s needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect s needs. • Secure new resident s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant s history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager s duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Ability to work a flexible schedule. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Must possess a valid Driver s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Preferred Experience/ Qualifications: • Tax Credit work experience is a must • High School Diploma or equivalent required; some college preferred. • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. • Must possess strong attention to detail and sales ability. • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details
Property Manager/Maintenance Tech/Porter Orange Tree - Compton
WSH Management, Inc. Compton, California
Property Manager Job Duties This Orange Tree apartment property is located in Compton, CA and consists of 21 units, all of which are two- and three-bedroom apartments. It is a 100% tax credit community. Due to the small size of the property, we are seeking a candidate who can take on a blended role: 50% Community Manager 25% Maintenance Technician 25% Janitorial The position requires living on-site in a two-bedroom, one-bath apartment. Typical maintenance responsibilities include: Unclogging drains Replacing P-traps, faucets, and garbage disposals Replacing light fixtures, bulbs, smoke detectors, outlets, and switches Replacing thermostats and HVAC filters Performing painting and drywall repairs Maintaining cleanliness of the community What we offer: Salary: $24.00 to $25.00 per hour 2-bedroom, 1-bath apartment to live on-site Medical, Dental, Vision, Life, and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Schedule: Monday to Friday, 8 5pm. Job Duties The Community Manager/Maintenance Technician is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager/Maintenance Technician is responsible for performing maintenance and other duties that ensure the preservation and upkeep of the buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer service skills to maintain a high level of resident satisfaction. Financial Demonstrate ability to understand financial goals and operate the asset in the owner s best interest in accordance with the Policies & Procedures Manual Maintain accurate records of all community transactions and submit them in a timely manner (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.) Prepare annual budgets and income projections in a timely and accurate manner Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner Generate necessary legal actions, documents, and processes in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines Provide ongoing vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance Ensure invoices are accurately processed for approval and payment by the corporate office. Manage petty cash and all funds Leasing Ensure property is rented to fullest capacity and minimize lost rent Utilize the Yardi leasing workflow process from initial contact through approval/denial of tenancy and move-in Use marketing strategies to secure prospective residents Confirm that leasing staff techniques are effective in qualifying and securing future residents Ensure leasing staff gather competitive market data and maintain market comparison files Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide accurate updates Represent the company in a professional manner at all times Administrative Prepare and implement procedures within company guidelines to ensure orderly, efficient workflow Maintain working knowledge of California landlord/tenant law, and common procedures and notices Confirm that all leases and related paperwork are completed and entered into the software system accurately and timely Ensure current resident files are maintained and organized properly Ensure administrative paperwork is accurate, complete, and submitted on time Ensure compliance with all applicable affordable housing programs Lead emergency response efforts for the community. Ensure proper handling of all emergencies involving staff, residents, buildings, etc., within company guidelines to minimize liability Resident Retention Address resident concerns and requests promptly to ensure satisfaction Participate in or coordinate resident social service programs and activities Develop or implement resident retention programs (e.g., events, special promotions, newsletters) Ensure timely distribution of community-issued notices (e.g., emergency, weather-related) Consistently implement and enforce community policies Review and respond to all emails within 24 hours Safety Ensure compliance with all local, state, federal, and company safety rules Promptly address and correct unsafe conditions Reinforce a safety-first culture among staff Maintenance Technician Duties Maintain community appearance and ensure timely completion of repairs through regular inspections and tours Ensure quality and readiness of market-ready apartments Conduct daily inspections of models and available units; report service needs Follow service request procedures: log requests, communicate with maintenance, provide resident updates, and follow up for satisfaction Inspect property and equipment daily to determine service needs, tools required, and staffing Respond to service requests promptly and document work accurately Implement and supervise Preventive Maintenance program Review and update preventive maintenance schedules quarterly, semi-annually, and annually Submit monthly property safety inspection reports Support unit turnover, perform repairs or renovations, and obtain bids for outsourced work Oversee contracted projects to ensure specification adherence Manage inventory of maintenance supplies and tools Use safety gear and equipment appropriately (e.g., gloves, eye protection, masks) Track labor and material costs and report to ownership or management Evaluate and submit contract bids with recommendations Respond to emergency calls 24/7; provide on-call service in rotation Arrange alternate on-call coverage during vacations or absences Support safety and security measures at the property Maintain a clean and organized maintenance shop Maintain professional and courteous interactions with residents Assess situations requiring assistance or specialized equipment and respond accordingly Communicate with vendors to ensure efficient property operations Troubleshoot and repair HVAC, appliances, and electrical/plumbing issues Diagnose and repair difficult-to-reach equipment or appliances Re-key locks and cut keys Perform carpentry and drywall repairs Maintain cleanliness of property (trash removal, hallway upkeep) Monitor inventory and request supply replenishments as needed Operate power machinery safely Travel locally as needed Keep cell phone on during work hours and while on call Perform janitorial tasks to support property cleanliness Perform other duties as assigned Preferred Experience/Qualifications College degree preferred Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Minimum 2 years on-site as Assistant Property Manager, or 3 years of relevant supervisory experience with certifications Affordable housing experience preferred, especially HUD Project-Based Section 8 Fair Housing certification required prior to resident interaction Proficiency in Microsoft Office Suite, property management software, internet research, and email Knowledge of OSHA regulations Valid driver s license, reliable transportation, and current auto insurance required Willingness to participate in training for new programs, laws, and projects Ability to work evenings and weekends on-call as needed Excellent command of English: grammar, spelling, writing, proofreading, and professional communication Neat, clean, and professional appearance Compliance with all policies outlined in the Employee Handbook About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. At WSH, we believe that great people make great communities. That s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we re committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development we d love to welcome you to our team. WSH Management is proud to be an Equal Opportunity Employer We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist. WSH Management is a drug-free workplace . click apply for full job details
12/02/2025
Full time
Property Manager Job Duties This Orange Tree apartment property is located in Compton, CA and consists of 21 units, all of which are two- and three-bedroom apartments. It is a 100% tax credit community. Due to the small size of the property, we are seeking a candidate who can take on a blended role: 50% Community Manager 25% Maintenance Technician 25% Janitorial The position requires living on-site in a two-bedroom, one-bath apartment. Typical maintenance responsibilities include: Unclogging drains Replacing P-traps, faucets, and garbage disposals Replacing light fixtures, bulbs, smoke detectors, outlets, and switches Replacing thermostats and HVAC filters Performing painting and drywall repairs Maintaining cleanliness of the community What we offer: Salary: $24.00 to $25.00 per hour 2-bedroom, 1-bath apartment to live on-site Medical, Dental, Vision, Life, and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Schedule: Monday to Friday, 8 5pm. Job Duties The Community Manager/Maintenance Technician is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager/Maintenance Technician is responsible for performing maintenance and other duties that ensure the preservation and upkeep of the buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer service skills to maintain a high level of resident satisfaction. Financial Demonstrate ability to understand financial goals and operate the asset in the owner s best interest in accordance with the Policies & Procedures Manual Maintain accurate records of all community transactions and submit them in a timely manner (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.) Prepare annual budgets and income projections in a timely and accurate manner Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner Generate necessary legal actions, documents, and processes in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines Provide ongoing vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance Ensure invoices are accurately processed for approval and payment by the corporate office. Manage petty cash and all funds Leasing Ensure property is rented to fullest capacity and minimize lost rent Utilize the Yardi leasing workflow process from initial contact through approval/denial of tenancy and move-in Use marketing strategies to secure prospective residents Confirm that leasing staff techniques are effective in qualifying and securing future residents Ensure leasing staff gather competitive market data and maintain market comparison files Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide accurate updates Represent the company in a professional manner at all times Administrative Prepare and implement procedures within company guidelines to ensure orderly, efficient workflow Maintain working knowledge of California landlord/tenant law, and common procedures and notices Confirm that all leases and related paperwork are completed and entered into the software system accurately and timely Ensure current resident files are maintained and organized properly Ensure administrative paperwork is accurate, complete, and submitted on time Ensure compliance with all applicable affordable housing programs Lead emergency response efforts for the community. Ensure proper handling of all emergencies involving staff, residents, buildings, etc., within company guidelines to minimize liability Resident Retention Address resident concerns and requests promptly to ensure satisfaction Participate in or coordinate resident social service programs and activities Develop or implement resident retention programs (e.g., events, special promotions, newsletters) Ensure timely distribution of community-issued notices (e.g., emergency, weather-related) Consistently implement and enforce community policies Review and respond to all emails within 24 hours Safety Ensure compliance with all local, state, federal, and company safety rules Promptly address and correct unsafe conditions Reinforce a safety-first culture among staff Maintenance Technician Duties Maintain community appearance and ensure timely completion of repairs through regular inspections and tours Ensure quality and readiness of market-ready apartments Conduct daily inspections of models and available units; report service needs Follow service request procedures: log requests, communicate with maintenance, provide resident updates, and follow up for satisfaction Inspect property and equipment daily to determine service needs, tools required, and staffing Respond to service requests promptly and document work accurately Implement and supervise Preventive Maintenance program Review and update preventive maintenance schedules quarterly, semi-annually, and annually Submit monthly property safety inspection reports Support unit turnover, perform repairs or renovations, and obtain bids for outsourced work Oversee contracted projects to ensure specification adherence Manage inventory of maintenance supplies and tools Use safety gear and equipment appropriately (e.g., gloves, eye protection, masks) Track labor and material costs and report to ownership or management Evaluate and submit contract bids with recommendations Respond to emergency calls 24/7; provide on-call service in rotation Arrange alternate on-call coverage during vacations or absences Support safety and security measures at the property Maintain a clean and organized maintenance shop Maintain professional and courteous interactions with residents Assess situations requiring assistance or specialized equipment and respond accordingly Communicate with vendors to ensure efficient property operations Troubleshoot and repair HVAC, appliances, and electrical/plumbing issues Diagnose and repair difficult-to-reach equipment or appliances Re-key locks and cut keys Perform carpentry and drywall repairs Maintain cleanliness of property (trash removal, hallway upkeep) Monitor inventory and request supply replenishments as needed Operate power machinery safely Travel locally as needed Keep cell phone on during work hours and while on call Perform janitorial tasks to support property cleanliness Perform other duties as assigned Preferred Experience/Qualifications College degree preferred Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Minimum 2 years on-site as Assistant Property Manager, or 3 years of relevant supervisory experience with certifications Affordable housing experience preferred, especially HUD Project-Based Section 8 Fair Housing certification required prior to resident interaction Proficiency in Microsoft Office Suite, property management software, internet research, and email Knowledge of OSHA regulations Valid driver s license, reliable transportation, and current auto insurance required Willingness to participate in training for new programs, laws, and projects Ability to work evenings and weekends on-call as needed Excellent command of English: grammar, spelling, writing, proofreading, and professional communication Neat, clean, and professional appearance Compliance with all policies outlined in the Employee Handbook About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. At WSH, we believe that great people make great communities. That s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we re committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development we d love to welcome you to our team. WSH Management is proud to be an Equal Opportunity Employer We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist. WSH Management is a drug-free workplace . click apply for full job details

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