BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20684 Employment Type :Full Time Job Category :Sales Work Location : Remote This is a remote position BRIEF POSITION SUMMARY: The Enterprise Business Development Executive is responsible for driving net-new National Account acquisition at the parent/division level by securing high-value, multi-location enterprise contracts in target industries. This role builds a pipeline of strategic opportunities that feed directly into the National Accounts portfolio, with a focus on high-value manufacturing accounts. The Enterprise Business Development Executive drives growth through strategic prospecting, relationship development, and value-based, insight-led selling. They develop and deliver data-driven proposals, presentations, and unsolicited offers that address customer needs, clearly communicate differentiated value, and position solutions competitively. Leading contract negotiations, they balance pricing and terms to maximize revenue and profitability while mitigating risk, ensuring agreements deliver sustainable ROI. The Enterprise Business Development Executive also ensures first-year performance aligns with approved targets through seamless onboarding, rapid implementation, and compliance with sales thresholds. By partnering closely with internal teams, they support smooth handoffs that set the foundation for long-term account growth and expansion. DUTIES AND RESPONSIBILITIES Proactively identify, pursue, and secure agreements with high value manufacturing customers, accounts through proactive prospecting, relationship building and strategic value-based selling focusing on prospects with $20M+ total addressable market potential with centralized purchasing. Develop and deliver compelling, data-driven proposals, presentations, and unsolicited offers that effectively communicate the company's value proposition, address customer needs, and leverage insight selling techniques to secure profitable agreements. Develop and leverage broad, multi-level relationship networks within target accounts particularly at the executive level to influence strategic direction, align with customer priorities, and drive sustainable long-term growth. Lead contract negotiations for multi-year, multi-solution contracts, including pricing and terms, to maximize revenue and profitability while minimizing company risk, ensuring first-year performance meets approved targets. Leverage advanced solutions, product, financial, and market knowledge to navigate and close complex sales opportunities. Conduct in-depth research and qualification of targeted account prospects, maintaining a robust sales funnel between 10 - 15 named accounts capable of exceeding annual revenue and profitability goals. Ensure accurate and up-to-date management of sales funnel analytics, win/loss data, and other key metrics in platforms like SFDC to demonstrate strategic business ownership. Respond strategically to Requests for Information (RFI) and Requests for Proposal (RFP), negotiating pricing and terms to maximize revenue and minimize risk. Gain a comprehensive understanding of customer business needs and service requirements to design and implement programs that meet pre-approved revenue and profit targets within the first year. Regularly pursue large prospects with unsolicited proposals, showcasing initiative and creativity in business development. Prepare detailed financial models to forecast account performance over the life of agreements and communicate these expectations across leadership teams. Collaborate with internal teams (Customer Success, Account Coordinators, Legal, Supply Chain, etc.) to ensure seamless implementation and rapid revenue growth from new agreements. Maintain proactive relationships with field leadership and customer support teams to address customer needs, customize account coverage, and ensure compliance with forecasted sales thresholds. Document and communicate customer service level expectations and address shortfalls with field leadership to maintain high standards of service delivery. Participate in professional development training, including negotiation, account planning, and company-supported programs, to continuously enhance skills and performance. Oversee the onboarding and handoff to internal teams, ensuring rapid implementation, compliance with agreed sales thresholds, and long-term account penetration. Partner with National Account Managers and Customer Success Managers to transition closed/won contracts with full intelligence and plan rollout. Actively support new initiatives and programs, demonstrating a problem-solving mindset to overcome obstacles and drive customer compliance, growth, and profitability. QUALIFICATIONS What You Need: Bachelor's degree in Business or equivalent experience. Minimum 5 years of success in pursuing and securing large National Accounts ($3M+ annually). Proven ability to meet and exceed new business sales plans valued at $3M+ per year. Demonstrated expertise in sales strategy, prospecting, negotiation, relationship building, and closing. Strong background in selling profitable solutions or services; supply chain and operations knowledge preferred. Proficiency in Microsoft Word, Excel, PowerPoint; experience preferred. Strong business and financial acumen, including P&L management, advanced analytics, and customer financial modeling. Experience in strategic planning, including 3-5-year financial models. Skilled at presenting and communicating professionally across senior management levels, both written and verbal. Demonstrated project management ability, with accountability for execution and follow-through. Ability to analyze data, recommend solutions, and adapt quickly in changing environments. Proven history of cross-functional collaboration (e.g., Marketing, Product Management, Finance). Strong interpersonal skills, competitive spirit, and resilience in overcoming obstacles. Self-motivated and independent, with a track record of driving results in team and individual settings. Ability to challenge the status quo, influence decision makers, and drive compliance/customer behavior through insights. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Position requires up to 50-60% of travel Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $74144 - $116512 plus commmission, depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational . click apply for full job details
05/30/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20684 Employment Type :Full Time Job Category :Sales Work Location : Remote This is a remote position BRIEF POSITION SUMMARY: The Enterprise Business Development Executive is responsible for driving net-new National Account acquisition at the parent/division level by securing high-value, multi-location enterprise contracts in target industries. This role builds a pipeline of strategic opportunities that feed directly into the National Accounts portfolio, with a focus on high-value manufacturing accounts. The Enterprise Business Development Executive drives growth through strategic prospecting, relationship development, and value-based, insight-led selling. They develop and deliver data-driven proposals, presentations, and unsolicited offers that address customer needs, clearly communicate differentiated value, and position solutions competitively. Leading contract negotiations, they balance pricing and terms to maximize revenue and profitability while mitigating risk, ensuring agreements deliver sustainable ROI. The Enterprise Business Development Executive also ensures first-year performance aligns with approved targets through seamless onboarding, rapid implementation, and compliance with sales thresholds. By partnering closely with internal teams, they support smooth handoffs that set the foundation for long-term account growth and expansion. DUTIES AND RESPONSIBILITIES Proactively identify, pursue, and secure agreements with high value manufacturing customers, accounts through proactive prospecting, relationship building and strategic value-based selling focusing on prospects with $20M+ total addressable market potential with centralized purchasing. Develop and deliver compelling, data-driven proposals, presentations, and unsolicited offers that effectively communicate the company's value proposition, address customer needs, and leverage insight selling techniques to secure profitable agreements. Develop and leverage broad, multi-level relationship networks within target accounts particularly at the executive level to influence strategic direction, align with customer priorities, and drive sustainable long-term growth. Lead contract negotiations for multi-year, multi-solution contracts, including pricing and terms, to maximize revenue and profitability while minimizing company risk, ensuring first-year performance meets approved targets. Leverage advanced solutions, product, financial, and market knowledge to navigate and close complex sales opportunities. Conduct in-depth research and qualification of targeted account prospects, maintaining a robust sales funnel between 10 - 15 named accounts capable of exceeding annual revenue and profitability goals. Ensure accurate and up-to-date management of sales funnel analytics, win/loss data, and other key metrics in platforms like SFDC to demonstrate strategic business ownership. Respond strategically to Requests for Information (RFI) and Requests for Proposal (RFP), negotiating pricing and terms to maximize revenue and minimize risk. Gain a comprehensive understanding of customer business needs and service requirements to design and implement programs that meet pre-approved revenue and profit targets within the first year. Regularly pursue large prospects with unsolicited proposals, showcasing initiative and creativity in business development. Prepare detailed financial models to forecast account performance over the life of agreements and communicate these expectations across leadership teams. Collaborate with internal teams (Customer Success, Account Coordinators, Legal, Supply Chain, etc.) to ensure seamless implementation and rapid revenue growth from new agreements. Maintain proactive relationships with field leadership and customer support teams to address customer needs, customize account coverage, and ensure compliance with forecasted sales thresholds. Document and communicate customer service level expectations and address shortfalls with field leadership to maintain high standards of service delivery. Participate in professional development training, including negotiation, account planning, and company-supported programs, to continuously enhance skills and performance. Oversee the onboarding and handoff to internal teams, ensuring rapid implementation, compliance with agreed sales thresholds, and long-term account penetration. Partner with National Account Managers and Customer Success Managers to transition closed/won contracts with full intelligence and plan rollout. Actively support new initiatives and programs, demonstrating a problem-solving mindset to overcome obstacles and drive customer compliance, growth, and profitability. QUALIFICATIONS What You Need: Bachelor's degree in Business or equivalent experience. Minimum 5 years of success in pursuing and securing large National Accounts ($3M+ annually). Proven ability to meet and exceed new business sales plans valued at $3M+ per year. Demonstrated expertise in sales strategy, prospecting, negotiation, relationship building, and closing. Strong background in selling profitable solutions or services; supply chain and operations knowledge preferred. Proficiency in Microsoft Word, Excel, PowerPoint; experience preferred. Strong business and financial acumen, including P&L management, advanced analytics, and customer financial modeling. Experience in strategic planning, including 3-5-year financial models. Skilled at presenting and communicating professionally across senior management levels, both written and verbal. Demonstrated project management ability, with accountability for execution and follow-through. Ability to analyze data, recommend solutions, and adapt quickly in changing environments. Proven history of cross-functional collaboration (e.g., Marketing, Product Management, Finance). Strong interpersonal skills, competitive spirit, and resilience in overcoming obstacles. Self-motivated and independent, with a track record of driving results in team and individual settings. Ability to challenge the status quo, influence decision makers, and drive compliance/customer behavior through insights. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Position requires up to 50-60% of travel Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $74144 - $116512 plus commmission, depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Current Need Currently seeking a candidate with strong financial and analytical experience to support the NAPD modeling for the Community Pharmacy economic model. The ideal candidate should have proven success in working in Pricing or FP&A roles with a strong ability to influence decisions among stakeholders. Role Overview The Senior Pricing Manager will maintain, develop, and evaluate pricing strategies for the segment. This individual will focus on testing various strategies and projecting their multi-year impact to the segment. The Senior Manager will need to build strong working relationships with external/internal clients to maintain engagement and enable pricing decisions based on market shifts and any other considerations. The individual will be responsible for keeping a pulse on the competitive landscape within the segment by creating reporting, and tools that depict market share flux and opportunity. A total package of qualities to be successful in the role will include ILEAD principles, laser focus on incremental profit growth, high level of quality and accuracy, strong communication, strong data analysis, customer relationship, and project management skills to make swift, yet informed decisions. Key Responsibilities Evaluate pharmaceutical pricing according to the deal segmentation and make recommendations for future models Forecast impacts of changes to pricing model to enable leadership to evaluate choices and chose timing of decisions Propose, present and engage in value added strategic initiatives Provide periodic executive briefings on trends at the Item and Customer levels Collaborate frequently with peers and leadership in other teams including Pricing, FP&A, Sales, Program Management, Strategy, and other key business units or McKesson Segments Accurately summarize each opportunity, analysis, and strategy in a clear and concise manner that leads to thoughtful discussions and timely decisions Key Performance Metrics Strategic planning for economic models evolution for the segment Obtain strong customer partnerships with internal and external customers Ability to bring forth new pricing strategies to increase portfolio sales and profitability Minimum Requirement Degree and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Education 4-year degree in business or related field or equivalent experience Critical Skills 10+ years accounting, finance, finance analytics or similar experience 4+ years of hands-on experience in business management including P&L, ROI, and break-even analysis Strong verbal and written communication skills Ability to navigate through complex issues, interpret and transform financial data into recommendations to senior leadership Ability to build basic pricing/financial models using MS Excel (Intermediate to Advance level) Strong PowerPoint and presentations skills Additional Knowledge & Skills Strong interpersonal skills Highly motivated self-starter; ability to initiate and manage projects with minimal supervision Critical thinking and problem resolution skills Ability to perform and deliver quality results within a highly matrix environment Knowledge of pharmaceuticals and payer reimbursements a plus Previous healthcare or Pharma experience (preferred) Experience supporting sales teams is a plus Ability to perform and deliver quality results within a highly matrix environment Salary: 122 500.00 USD Annual with 20% MIP P5 Physical Requirements General Office Demands This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $122,100 - $203,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/30/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Current Need Currently seeking a candidate with strong financial and analytical experience to support the NAPD modeling for the Community Pharmacy economic model. The ideal candidate should have proven success in working in Pricing or FP&A roles with a strong ability to influence decisions among stakeholders. Role Overview The Senior Pricing Manager will maintain, develop, and evaluate pricing strategies for the segment. This individual will focus on testing various strategies and projecting their multi-year impact to the segment. The Senior Manager will need to build strong working relationships with external/internal clients to maintain engagement and enable pricing decisions based on market shifts and any other considerations. The individual will be responsible for keeping a pulse on the competitive landscape within the segment by creating reporting, and tools that depict market share flux and opportunity. A total package of qualities to be successful in the role will include ILEAD principles, laser focus on incremental profit growth, high level of quality and accuracy, strong communication, strong data analysis, customer relationship, and project management skills to make swift, yet informed decisions. Key Responsibilities Evaluate pharmaceutical pricing according to the deal segmentation and make recommendations for future models Forecast impacts of changes to pricing model to enable leadership to evaluate choices and chose timing of decisions Propose, present and engage in value added strategic initiatives Provide periodic executive briefings on trends at the Item and Customer levels Collaborate frequently with peers and leadership in other teams including Pricing, FP&A, Sales, Program Management, Strategy, and other key business units or McKesson Segments Accurately summarize each opportunity, analysis, and strategy in a clear and concise manner that leads to thoughtful discussions and timely decisions Key Performance Metrics Strategic planning for economic models evolution for the segment Obtain strong customer partnerships with internal and external customers Ability to bring forth new pricing strategies to increase portfolio sales and profitability Minimum Requirement Degree and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Education 4-year degree in business or related field or equivalent experience Critical Skills 10+ years accounting, finance, finance analytics or similar experience 4+ years of hands-on experience in business management including P&L, ROI, and break-even analysis Strong verbal and written communication skills Ability to navigate through complex issues, interpret and transform financial data into recommendations to senior leadership Ability to build basic pricing/financial models using MS Excel (Intermediate to Advance level) Strong PowerPoint and presentations skills Additional Knowledge & Skills Strong interpersonal skills Highly motivated self-starter; ability to initiate and manage projects with minimal supervision Critical thinking and problem resolution skills Ability to perform and deliver quality results within a highly matrix environment Knowledge of pharmaceuticals and payer reimbursements a plus Previous healthcare or Pharma experience (preferred) Experience supporting sales teams is a plus Ability to perform and deliver quality results within a highly matrix environment Salary: 122 500.00 USD Annual with 20% MIP P5 Physical Requirements General Office Demands This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $122,100 - $203,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Have you got what it takes to succeed The following information should be read carefully by all candidates. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. xibtplm U.S . click apply for full job details
05/30/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Have you got what it takes to succeed The following information should be read carefully by all candidates. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. xibtplm U.S . click apply for full job details
Lead Piping Designer / QA Checker Portland, OR (Hybrid or Remote) Benefits: Standard Medical, Dental, 401(k) Pay Range: $52.00 /hr. - $68.00 /hr. Qualifications: Minimum: -Associate's degree in Computer Aided Drafting and Design, Engineering Technology, or a related technical discipline -12-15+ years of piping engineering and/or design experience in complex industrial environments (Oil & Gas, Chemical, Pharmaceutical, Semiconductor, or similar), with demonstrated leadership or technical authority experience - Must have 3+ years of proven Technical Leadership -Proven ability to manage or support scope, schedule, and budget considerations on multi discipline industrial projects -Advanced working knowledge of piping codes and standards (ASME, B31.3, and related industry codes) -Strong working knowledge of 3D piping design platforms such as CADWorx Plant or Autodesk Revit, including the ability to review, assess, and guide model based design deliverables -Demonstrated understanding of constructability, safety, and cost control principles as they relate to piping layout and design execution -Strong communication and leadership skills, with the ability to coordinate across disciplines and engage effectively with project teams and clients Preferred: -Bachelor's degree in Mechanical Engineering or a related technical discipline (or equivalent combination of education and experience) -Experience supporting projects in semiconductor, advanced manufacturing, or similarly complex industrial facilities -Working knowledge of pipe stress analysis concepts and experience coordinating with stress engineers to ensure compatibility with layout and design intent -Demonstrated success in global workshare execution, including effective communication and coordination with remote design teams -Proven ability to mentor and develop junior engineers and designers, fostering technical growth and consistent design quality -Strong understanding of earned value management, progress tracking, and change control processes as they relate to engineering execution -Proficiency with 3D piping design platforms such as Autodesk Revit AND CADWorx Plant, with the ability to review and guide model based deliverables Responsibilities: Depending on project requirements, this role may function as a primary Piping Discipline Lead or as the senior design QA QC authority. In all cases, the individual is expected to exercise independent technical judgment and to own the quality of piping design outcomes. As a PIPING DESIGN TECHNICIAN SPECIALIST, you must be capable of serving either as a Project / Discipline Lead or as a Senior Design QA QC Lead, depending on project needs. The position is accountable for piping design integrity from early layout through final model review, ensuring systems are not only code compliant but also constructible, operable, and maintainable. Quality assurance in this role is design integrated and focused on preventing downstream issues through strong engineering judgment, proactive review, and technical leadership. In either of these capacities you will need to have experience understanding and clarifying scope, working with cross-discipline teams, and ensuring their scope and team can meet the delivery schedule. Additionally, you'll be responsible for delivering a solid engineering and design product that meets safety and constructability requirements, provide technical input on operability, model quality, and design standards while supporting workshare execution and providing estimating support and change-management identification. Technical Leadership & Design Accountability Serve as a primary technical authority for piping design, ensuring compliance with applicable codes, standards, material specifications, project design bases, and internal procedures. Be accountable for piping design quality within assigned areas, including layout development, routing, coordination with other disciplines, and overall system integrity. Communicate clear technical direction and expectations to designers, engineers, and workshare teams. Review vendor drawings, specialty piping data, and design deliverables for accuracy, fit, function, and constructability. Design Quality & Model Based Review Perform and guide 3D model based design reviews, verifying constructability, access, maintenance, welding feasibility, and long term operability - beyond clash detection. Evaluate piping layouts, supports, and interfaces for compatibility with stress requirements, installation sequencing, and maintenance needs. Identify design risks early, including conditions that may not present as formal clashes but could impact construction, safety, or operations. Provide clear, actionable redlines and feedback that improve overall design consistency and quality. QA/QC (Design Integrated) Apply QA/QC judgment throughout design development, ensuring that technically acceptable layouts that present execution or operational risk are corrected. Support project specific design verification and quality activities in coordination with established QA processes. Participate in technical, interdisciplinary, and quality reviews, representing piping design intent and technical rationale. Ensure checking and QA activities remain aligned with scope, schedule, level of development, and project deliverables without becoming administrative bottlenecks. Project, Coordination, and Collaboration Work closely with project delivery teams, piping leads, engineering managers, and multi discipline stakeholders to maintain alignment and resolve issues. Maintain strong team relationships, understand project priorities, and promptly communicate design risks, scope changes, or execution concerns. Support global workshare execution through clear communication, defined expectations, and consistent technical standards. Contribute to schedule awareness, staffing needs, and workload forecasting as they relate to piping execution and quality assurance Mentorship & Continuous Improvement Mentor designers, engineers, and checking staff through technical guidance and example rather than inspection only oversight. Support improvements to piping workflows, tools, standards, and review practices. Foster a culture where quality is achieved through strong design decisions and early engagement. PandoLogic. Category:Design,
05/30/2026
Full time
Lead Piping Designer / QA Checker Portland, OR (Hybrid or Remote) Benefits: Standard Medical, Dental, 401(k) Pay Range: $52.00 /hr. - $68.00 /hr. Qualifications: Minimum: -Associate's degree in Computer Aided Drafting and Design, Engineering Technology, or a related technical discipline -12-15+ years of piping engineering and/or design experience in complex industrial environments (Oil & Gas, Chemical, Pharmaceutical, Semiconductor, or similar), with demonstrated leadership or technical authority experience - Must have 3+ years of proven Technical Leadership -Proven ability to manage or support scope, schedule, and budget considerations on multi discipline industrial projects -Advanced working knowledge of piping codes and standards (ASME, B31.3, and related industry codes) -Strong working knowledge of 3D piping design platforms such as CADWorx Plant or Autodesk Revit, including the ability to review, assess, and guide model based design deliverables -Demonstrated understanding of constructability, safety, and cost control principles as they relate to piping layout and design execution -Strong communication and leadership skills, with the ability to coordinate across disciplines and engage effectively with project teams and clients Preferred: -Bachelor's degree in Mechanical Engineering or a related technical discipline (or equivalent combination of education and experience) -Experience supporting projects in semiconductor, advanced manufacturing, or similarly complex industrial facilities -Working knowledge of pipe stress analysis concepts and experience coordinating with stress engineers to ensure compatibility with layout and design intent -Demonstrated success in global workshare execution, including effective communication and coordination with remote design teams -Proven ability to mentor and develop junior engineers and designers, fostering technical growth and consistent design quality -Strong understanding of earned value management, progress tracking, and change control processes as they relate to engineering execution -Proficiency with 3D piping design platforms such as Autodesk Revit AND CADWorx Plant, with the ability to review and guide model based deliverables Responsibilities: Depending on project requirements, this role may function as a primary Piping Discipline Lead or as the senior design QA QC authority. In all cases, the individual is expected to exercise independent technical judgment and to own the quality of piping design outcomes. As a PIPING DESIGN TECHNICIAN SPECIALIST, you must be capable of serving either as a Project / Discipline Lead or as a Senior Design QA QC Lead, depending on project needs. The position is accountable for piping design integrity from early layout through final model review, ensuring systems are not only code compliant but also constructible, operable, and maintainable. Quality assurance in this role is design integrated and focused on preventing downstream issues through strong engineering judgment, proactive review, and technical leadership. In either of these capacities you will need to have experience understanding and clarifying scope, working with cross-discipline teams, and ensuring their scope and team can meet the delivery schedule. Additionally, you'll be responsible for delivering a solid engineering and design product that meets safety and constructability requirements, provide technical input on operability, model quality, and design standards while supporting workshare execution and providing estimating support and change-management identification. Technical Leadership & Design Accountability Serve as a primary technical authority for piping design, ensuring compliance with applicable codes, standards, material specifications, project design bases, and internal procedures. Be accountable for piping design quality within assigned areas, including layout development, routing, coordination with other disciplines, and overall system integrity. Communicate clear technical direction and expectations to designers, engineers, and workshare teams. Review vendor drawings, specialty piping data, and design deliverables for accuracy, fit, function, and constructability. Design Quality & Model Based Review Perform and guide 3D model based design reviews, verifying constructability, access, maintenance, welding feasibility, and long term operability - beyond clash detection. Evaluate piping layouts, supports, and interfaces for compatibility with stress requirements, installation sequencing, and maintenance needs. Identify design risks early, including conditions that may not present as formal clashes but could impact construction, safety, or operations. Provide clear, actionable redlines and feedback that improve overall design consistency and quality. QA/QC (Design Integrated) Apply QA/QC judgment throughout design development, ensuring that technically acceptable layouts that present execution or operational risk are corrected. Support project specific design verification and quality activities in coordination with established QA processes. Participate in technical, interdisciplinary, and quality reviews, representing piping design intent and technical rationale. Ensure checking and QA activities remain aligned with scope, schedule, level of development, and project deliverables without becoming administrative bottlenecks. Project, Coordination, and Collaboration Work closely with project delivery teams, piping leads, engineering managers, and multi discipline stakeholders to maintain alignment and resolve issues. Maintain strong team relationships, understand project priorities, and promptly communicate design risks, scope changes, or execution concerns. Support global workshare execution through clear communication, defined expectations, and consistent technical standards. Contribute to schedule awareness, staffing needs, and workload forecasting as they relate to piping execution and quality assurance Mentorship & Continuous Improvement Mentor designers, engineers, and checking staff through technical guidance and example rather than inspection only oversight. Support improvements to piping workflows, tools, standards, and review practices. Foster a culture where quality is achieved through strong design decisions and early engagement. PandoLogic. Category:Design,
Syneos Health/ inVentiv Health Commercial LLC
Boston, Massachusetts
Dir, Epidemiology Pipeline (TA-Oncology)Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.Discover what our 29,000 employees, across 110 countries already know:WORK HERE MATTERS EVERYWHEREWhy Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.Job ResponsibilitiesJOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. Looking for SME in Oncology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services.Requirements: SME in Oncology Clinical Trials Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); Excellent communication, presentation, both written and spoken; Strong personal communication and team-oriented skills; Demonstrated leadership and technical skills.We are always excited to connect with great talent. This posting is intended for a possible upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.Salary Range:The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
05/29/2026
Dir, Epidemiology Pipeline (TA-Oncology)Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.Discover what our 29,000 employees, across 110 countries already know:WORK HERE MATTERS EVERYWHEREWhy Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.Job ResponsibilitiesJOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. Looking for SME in Oncology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services.Requirements: SME in Oncology Clinical Trials Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); Excellent communication, presentation, both written and spoken; Strong personal communication and team-oriented skills; Demonstrated leadership and technical skills.We are always excited to connect with great talent. This posting is intended for a possible upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.Salary Range:The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice () and Terms of Use () . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law . click apply for full job details
05/29/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice () and Terms of Use () . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Join a Growing Team at McKesson! McKesson's Health Systems Inside Sales team is expanding-and we're looking for passionate, driven individuals to help us grow! If you thrive in a fast-paced, customer-focused environment and love building relationships that make a difference, this is your opportunity to join a team that's making an impact in healthcare every day. Your Role at a Glance: As an Inside Sales Representative, you'll be responsible for developing new accounts and expanding business within existing Health Systems facilities. You'll engage customers through phone, email, social media, and other digital channels-delivering solutions that improve patient care and operational efficiency. On-Site Training & Hybrid Work Model Training Schedule (4 Weeks On-Site in Richmond, VA): Training includes hands-on systems instruction, shadowing senior sales team members, and applying what you learn in a supportive, supervised environment. Weeks 1-2: Monday-Thursday in office, Friday remote. Weeks 3-4: Three days in office, two days remote. Hybrid Work Model: After training, team members transition to a hybrid schedule with Thursdays in the office and the remainder of the week working from home. This model supports flexibility while maintaining strong team collaboration and customer engagement. Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson. Key Responsibilities: New Business Development Prospect and convert new customers through cold calling, email outreach, and digital engagement. Sell McKesson's full portfolio of products including med-surg, equipment, and lab items. Prepare quotes, negotiate sales transactions, and close deals. Stay current on industry trends, vendor offerings, and competitive positioning. Use tools like Orbits, Scan Manager, and EDI to support customer connectivity and articulate value. Account Growth & Retention: Identify opportunities to expand sales within existing accounts. Analyze sales history and customer needs to recommend tools and solutions. Provide clinical support and education on business tools and programs. Build long-term relationships that drive loyalty and customer satisfaction. What You Bring: Strong communication and listening skills. Goal-oriented, competitive, and results-driven mindset. Ability to work independently and adapt in a dynamic environment. Detail-oriented with sound judgment and problem-solving skills. Confident phone presence and positive attitude. Experience in medical sales or procurement preferred. Proficiency in Microsoft Office and customer connectivity platforms. Minimum Requirements: 2+ years relevant experience Minimum Basic Skills Required: Location Requirement: Candidates must reside in the greater Richmond, VA metropolitan area. This is a hybrid role, requiring 1-2 days per week in the office following completion of training. Sales & Influence: Demonstrate success in influencing decisions and/or selling products or services over the phone in a consultative or transactional sales environment. Performance-Driven: Proven track record of achieving individual performance goals, with experience managing to metrics in a structured, results-oriented setting. Customer-Focused Experience: Background in account management or other customer-facing roles within a professional office environment. Organizational Skills: Strong time and task management abilities, with the capacity to prioritize effectively in a fast-paced setting. Technical Proficiency: Advanced skills in Microsoft Office, with strong proficiency in Excel (e.g., data sorting, filtering, pivot tables, and basic formulas). Additional Skills or CRM strong preferred. Government experience preferred. Healthcare or distribution experience preferred. Sales or project management experience preferred. Education: 4-year degree or equivalent experience preferred Physical Requirements: Large amount of computer-based work. Large amount of time on telephone. Travel: Up to 10% - Yearly trip to National Sales Conference / 5 Days We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare! We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Total Target Cash (TTC) Pay Range for this position: 32.09 - 53.49 Total Target Cash (TTC) is defined as base pay plus target incentive. McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Join a Growing Team at McKesson! McKesson's Health Systems Inside Sales team is expanding-and we're looking for passionate, driven individuals to help us grow! If you thrive in a fast-paced, customer-focused environment and love building relationships that make a difference, this is your opportunity to join a team that's making an impact in healthcare every day. Your Role at a Glance: As an Inside Sales Representative, you'll be responsible for developing new accounts and expanding business within existing Health Systems facilities. You'll engage customers through phone, email, social media, and other digital channels-delivering solutions that improve patient care and operational efficiency. On-Site Training & Hybrid Work Model Training Schedule (4 Weeks On-Site in Richmond, VA): Training includes hands-on systems instruction, shadowing senior sales team members, and applying what you learn in a supportive, supervised environment. Weeks 1-2: Monday-Thursday in office, Friday remote. Weeks 3-4: Three days in office, two days remote. Hybrid Work Model: After training, team members transition to a hybrid schedule with Thursdays in the office and the remainder of the week working from home. This model supports flexibility while maintaining strong team collaboration and customer engagement. Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson. Key Responsibilities: New Business Development Prospect and convert new customers through cold calling, email outreach, and digital engagement. Sell McKesson's full portfolio of products including med-surg, equipment, and lab items. Prepare quotes, negotiate sales transactions, and close deals. Stay current on industry trends, vendor offerings, and competitive positioning. Use tools like Orbits, Scan Manager, and EDI to support customer connectivity and articulate value. Account Growth & Retention: Identify opportunities to expand sales within existing accounts. Analyze sales history and customer needs to recommend tools and solutions. Provide clinical support and education on business tools and programs. Build long-term relationships that drive loyalty and customer satisfaction. What You Bring: Strong communication and listening skills. Goal-oriented, competitive, and results-driven mindset. Ability to work independently and adapt in a dynamic environment. Detail-oriented with sound judgment and problem-solving skills. Confident phone presence and positive attitude. Experience in medical sales or procurement preferred. Proficiency in Microsoft Office and customer connectivity platforms. Minimum Requirements: 2+ years relevant experience Minimum Basic Skills Required: Location Requirement: Candidates must reside in the greater Richmond, VA metropolitan area. This is a hybrid role, requiring 1-2 days per week in the office following completion of training. Sales & Influence: Demonstrate success in influencing decisions and/or selling products or services over the phone in a consultative or transactional sales environment. Performance-Driven: Proven track record of achieving individual performance goals, with experience managing to metrics in a structured, results-oriented setting. Customer-Focused Experience: Background in account management or other customer-facing roles within a professional office environment. Organizational Skills: Strong time and task management abilities, with the capacity to prioritize effectively in a fast-paced setting. Technical Proficiency: Advanced skills in Microsoft Office, with strong proficiency in Excel (e.g., data sorting, filtering, pivot tables, and basic formulas). Additional Skills or CRM strong preferred. Government experience preferred. Healthcare or distribution experience preferred. Sales or project management experience preferred. Education: 4-year degree or equivalent experience preferred Physical Requirements: Large amount of computer-based work. Large amount of time on telephone. Travel: Up to 10% - Yearly trip to National Sales Conference / 5 Days We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare! We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Total Target Cash (TTC) Pay Range for this position: 32.09 - 53.49 Total Target Cash (TTC) is defined as base pay plus target incentive. McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
05/28/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
05/28/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
05/28/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview This role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites. The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives. Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment. Key Responsibilities Communicate, and oversee the implementation of strategies for achieving financial goals. Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues. Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives. Prepare reports showing performance and present results to senior leadership. Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions. Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels. Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals. Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required Competencies (Knowledge, Skills and Abilities) Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization. Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual. Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences. Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals. Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support Planning and Organizing (Time Management) - establishes a systematic course of action for one's work to accomplish objectives. Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education 4-year degree or equivalent experience Critical Skills 9+ years of sales or professional experience Self-motivated and results-oriented Must have well-cultivated soft skills Proven ability to motivate and collaborate well with others Team player and willing to work in a constantly changing environment Effectively communicate sales results and/or information related to team performance to appropriate departments Experience in supporting and driving process improvements with cross-functional teams Strong analytical and business skills Ability to thrive in a metrics-based environment and ability to manage timelines Additional Knowledge & Skills 1+ years Leadership or supervisory experience preferred Pharmaceutical industry experience preferred Experience managing a remote team a plus Working knowledge with Proficient in all MS Office products Professional business-to-business inside sales acumen Ability to effectively communicate marketing intelligence Ability to operate in a fast-paced, dynamic business environment Ability to analyze communications and manage timelines Good problem solving and decision-making skills Excellent written and oral communication skills Working knowledge of McKesson products such as Lynx, iKnowMed Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments Physical Requirements General Office Demands Travel up to 50% of the time by air and car. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $95,600 - $159,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
05/28/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
05/28/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency Works with operations to understand training and development needs for specific business performance issues, and determines strategies to meet those needs. Provides support services for plasma centers and Training & Development as assigned. Responsible for management of support services programs for the plasma collection organization. This position develops, implements and evaluates programs as needed. Could assist with new center program on an interim basis, or as needed. Manages talent, support, and training for new center openings and existing centers, as needed. ACCOUNTABILITIES Support Services Management (60%) Provides on-site support of plasma center operations as needed (i.e., interim center manager, assistant manager, etc.) Provides developmental support to plasma center management teams, as needed, in conjunction with Regional and Group Management Teams Ensures compliance with all federal, state, local and company-specific regulations related to quality of product, employee, and donor safety. Coordinates travel schedules, arrangements, and incentives with support personnel and designated training center. Serves as a resource to answer employee questions regarding training needs and programs. Markets and recruits talent for center teams and programs. Provides leadership support as identified for selected plasma center locations and the leadership and development department. Strategic Planning and Operations Improvement (15%) Works with operations to understand training and development needs for specific business performance goals and issues and determine strategies to meet needs. Collaborates across the organization to stay up to date with current operations, expectations and goals and ensures program alignment. Evaluates and implements program and process improvements. Establish scorecards and tracking systems to gather results data. Keeps up to date with developments in training by reading books, going to seminars/meetings, and attending relevant courses. Supports BioLife University Training Department. (15%) Utilize technical training to assist the Training and Development Department with center-relevant initiatives. Assist with Center Training Assessments by conducting informal audits/reviews. Provide support for network initiatives including projects and HQ objectives. Prepares reports for assessments and keeps Training Department appraised of center training and operational issues. Assists the Training Department with BioLife Technical Training Program and Learning Management Systems Other duties and responsibilities as assigned. Employee Development (10%) Mentors and provides feedback and coaching to guide leadership and technical development. Designs, develops, and executes assessment processes for support services to ensure program effectiveness and performance competency. Evaluates support staff needs and growth patterns to optimize development costs and ROI. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience. Must have excellent interpersonal, leadership, organizational and technical skills. Ability to attract, retain, motivate and develop a team of diverse individuals. Demonstrated ability to multi-task, prioritize, and communicate with senior management. Requires weekend and extended work periods. Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Consults with Regional or Group management teams to problem solve. Consults center management teams to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Coordinates with external vendors and contractors for building maintenance and other contractedservices. Authority to make hiring/separation decision regularly (involuntary must collaborate with HR) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees. Refers to Group/Regional management for guidance on high-impact and/or sensitive decisions. Advises and counsels all staff on operational, safety, and customer service concerns. Delivers performance and review feedback to all staff and direct reports. Reports indirectly to Group Manager and/or Regional Operations Lead during support Innovation May participate in the management of projects and new initiatives within the center or across centers or headquarters departments. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and, Kaizen) Complexity Requires ability to stand and walk for entire work shift. Potential exposure to blood-borne pathogens. Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting up to 50 pounds. Requires ability to communicate verbally with donors, in person and on the phone. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Potential exposures to blood-borne pathogens Frequent Travel (95%) Required EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required. Desired: Associate or bachelor's degree highly desirable. ADDITIONAL INFORMATION FLSA Classification (US) -Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Illinois - Virtual U.S. Base Salary Range: $98,600.00 - $154,880.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/28/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Account Operations Manager plays a critical role in managing complex, high value customer relationships for CoverMyMeds solutions that support medication access and adherence. Reporting to the Manager, Account Operations, this role serves as the primary operational contact for a portfolio of strategic accounts, ensuring strong execution of contracted programs, operational excellence, and a high quality customer experience. This position partners closely with cross functional teams across CoverMyMeds and McKesson to resolve issues, share customer insights, and support long term program success. The ideal candidate brings strong relationship management skills, sound judgment, and the ability to prioritize and manage a large book of business in a fast paced, client facing environment. Our prefered candidate will reside in Columbus OH to support a hybrid work schedule, but we may consider a well-qualified fully-remote candidate What You'll Do: Serve as the primary point of contact for day to day management of multiple complex customer accounts and programs Own execution of contractual deliverables, ensuring accuracy, compliance, and timely resolution of issues Act as the first point of escalation for customer program concerns; investigate root causes, coordinate solutions, and communicate outcomes Develop and maintain program plans, track progress toward goals, and proactively manage risks Manage and prioritize a large book of business (approximately 20-30 accounts), balancing urgency, impact, and customer needs Leverage data and reporting to identify trends, surface insights, and support customer conversations and recommendations Lead or participate in customer meetings, including quarterly business reviews, focused on performance, outcomes, and future opportunities Collaborate cross functionally with product, analytics, technology, and other internal partners to advocate for customer needs and improvements Promote continuous improvement by identifying opportunities to enhance processes and the overall customer experience Basic Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience 4+ years of experience in account operations, account management, customer success, or a closely related customer facing role Preferred Skills & Experience: Experience managing complex, high value customer relationships or strategic accounts Background in customer success or account management within healthcare, health tech, pharmacy, or SaaS environments Strong ability to analyze data and translate insights into clear, customer friendly narratives Experience conducting or supporting quarterly business reviews and executive level customer discussions Familiarity with CRM platforms (e.g., Salesforce) and analytics/reporting tools (e.g., Tableau) Ability to work cross functionally and influence without authority Experience supporting customers through operational issues, system incidents, or escalations with professionalism and composure Pharmacy or pharmacy technician experience is a plus, but not required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $75,800 - $126,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
