Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. We are looking for a research engineer to assess the risks of complex industrial equipment and systems, and to develop risk mitigation and loss prevention methodologies accordingly. The researcher will join the equipment and material science team of FM Research in Norwood, MA, closely working with team members and under the general guidance of an FM team lead. The research engineer is expected to bring solid engineering and/or research experience and support research proposals. Responsibilities include: Review loss data in various formats and develop trends and insights for major industrial equipment such as gas turbines, steam turbines, wind turbines, generators, transformers, boilers and pressure vessels, and other rotating or stationary heavy-duty machinery in high hazard industries and renewable industries. Work closely with the team lead, staff engineering, and operation engineering to support understanding of contributing factors and root causes of major equipment losses as needed, provide expert input on technical issues and engineering risk assessment. Assess/evaluate risk mitigation technologies and develop in-house methodologies, to prevent or reduce equipment loss, including tools or job-aids using physics-based and/or data analytics driven approaches. Support the development and revisions of relevant FM Operating Standards. Develop, operate, maintain, and troubleshoot tools and testing setups including equipment, devices, instrumentation, network, and software, for various electromechanical applications such as equipment condition monitoring. Support the development of condition monitoring experiments and test cases using various hardware and software-based methods, to evaluate system efficacy and emulate/simulate/analyze faulty or failure conditions of complex equipment and engineering systems. Develop solid and fluid mechanics models (FEA and/or CFD) as needed to assess thermal and mechanical properties of systems, components, and material coupons. Lead or support experimental works for the evaluation of mechanical properties of systems, components, and coupons, interpret and evaluate test results. Develop research technical reports or memos under the guidance of technical lead. Propose and develop feasible, relevant, and value-added research topics or project ideas including potential collaborations with internal and external entities. Doctoral degree in mechanical engineering (or other fields of science and engineering with the right experience / exposure) with at least 5 years of industrial experience or a Master degree with at least 10 years of industrial experience, in the field of mechanical engineering, preferably rotating machinery. Strong hands-on knowledge and experience in several engineering functions related to industrial equipment including product design, analysis, testing, operation, maintenance, inspection, continuous monitoring, and troubleshooting. The focus is placed on turbines, generators, transformers, boilers and pressure vessels, electromechanical systems, HVAC systems, and other rotating or stationary equipment, as well as the complex systems/processes consist of these machines and associated peripherals and accessories. Strong engineering fundamentals such as heat transfer, thermodynamics, fluid dynamics, engineering mechanics especially vibration/dynamics and mechanics of failure, at material, component, and system levels, engineering design and analysis with software and programming, as well as instrumentation and experimentation. Knowledge and experience in data modeling/analytics including physics or rule-based methods, statistical methods, machine learning and AI methods, for applications in risk assessment, risk differentiation, fault detection and diagnostics, etc. Strong accountability, through strength in attention to details, problem-solving, result delivery, and sufficient project management skills. Strong self-driven work ethics and work under general advisory but not close supervision. Strong verbal and written communication including presentation skills, facing management and leaders, colleagues, advisors, customers, collaborators, and technology providers/vendors. Strong collaboration and team working spirit, receptive, transparent, and respectful. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See FM Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Engineering,
12/12/2025
Full time
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. We are looking for a research engineer to assess the risks of complex industrial equipment and systems, and to develop risk mitigation and loss prevention methodologies accordingly. The researcher will join the equipment and material science team of FM Research in Norwood, MA, closely working with team members and under the general guidance of an FM team lead. The research engineer is expected to bring solid engineering and/or research experience and support research proposals. Responsibilities include: Review loss data in various formats and develop trends and insights for major industrial equipment such as gas turbines, steam turbines, wind turbines, generators, transformers, boilers and pressure vessels, and other rotating or stationary heavy-duty machinery in high hazard industries and renewable industries. Work closely with the team lead, staff engineering, and operation engineering to support understanding of contributing factors and root causes of major equipment losses as needed, provide expert input on technical issues and engineering risk assessment. Assess/evaluate risk mitigation technologies and develop in-house methodologies, to prevent or reduce equipment loss, including tools or job-aids using physics-based and/or data analytics driven approaches. Support the development and revisions of relevant FM Operating Standards. Develop, operate, maintain, and troubleshoot tools and testing setups including equipment, devices, instrumentation, network, and software, for various electromechanical applications such as equipment condition monitoring. Support the development of condition monitoring experiments and test cases using various hardware and software-based methods, to evaluate system efficacy and emulate/simulate/analyze faulty or failure conditions of complex equipment and engineering systems. Develop solid and fluid mechanics models (FEA and/or CFD) as needed to assess thermal and mechanical properties of systems, components, and material coupons. Lead or support experimental works for the evaluation of mechanical properties of systems, components, and coupons, interpret and evaluate test results. Develop research technical reports or memos under the guidance of technical lead. Propose and develop feasible, relevant, and value-added research topics or project ideas including potential collaborations with internal and external entities. Doctoral degree in mechanical engineering (or other fields of science and engineering with the right experience / exposure) with at least 5 years of industrial experience or a Master degree with at least 10 years of industrial experience, in the field of mechanical engineering, preferably rotating machinery. Strong hands-on knowledge and experience in several engineering functions related to industrial equipment including product design, analysis, testing, operation, maintenance, inspection, continuous monitoring, and troubleshooting. The focus is placed on turbines, generators, transformers, boilers and pressure vessels, electromechanical systems, HVAC systems, and other rotating or stationary equipment, as well as the complex systems/processes consist of these machines and associated peripherals and accessories. Strong engineering fundamentals such as heat transfer, thermodynamics, fluid dynamics, engineering mechanics especially vibration/dynamics and mechanics of failure, at material, component, and system levels, engineering design and analysis with software and programming, as well as instrumentation and experimentation. Knowledge and experience in data modeling/analytics including physics or rule-based methods, statistical methods, machine learning and AI methods, for applications in risk assessment, risk differentiation, fault detection and diagnostics, etc. Strong accountability, through strength in attention to details, problem-solving, result delivery, and sufficient project management skills. Strong self-driven work ethics and work under general advisory but not close supervision. Strong verbal and written communication including presentation skills, facing management and leaders, colleagues, advisors, customers, collaborators, and technology providers/vendors. Strong collaboration and team working spirit, receptive, transparent, and respectful. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See FM Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Engineering,
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. We are looking for a research engineer to assess the risks of complex industrial equipment and systems, and to develop risk mitigation and loss prevention methodologies accordingly. The researcher will join the equipment and material science team of FM Research in Norwood, MA, closely working with team members and under the general guidance of an FM team lead. The research engineer is expected to bring solid engineering and/or research experience and support research proposals. Responsibilities include: Review loss data in various formats and develop trends and insights for major industrial equipment such as gas turbines, steam turbines, wind turbines, generators, transformers, boilers and pressure vessels, and other rotating or stationary heavy-duty machinery in high hazard industries and renewable industries. Work closely with the team lead, staff engineering, and operation engineering to support understanding of contributing factors and root causes of major equipment losses as needed, provide expert input on technical issues and engineering risk assessment. Assess/evaluate risk mitigation technologies and develop in-house methodologies, to prevent or reduce equipment loss, including tools or job-aids using physics-based and/or data analytics driven approaches. Support the development and revisions of relevant FM Operating Standards. Develop, operate, maintain, and troubleshoot tools and testing setups including equipment, devices, instrumentation, network, and software, for various electromechanical applications such as equipment condition monitoring. Support the development of condition monitoring experiments and test cases using various hardware and software-based methods, to evaluate system efficacy and emulate/simulate/analyze faulty or failure conditions of complex equipment and engineering systems. Develop solid and fluid mechanics models (FEA and/or CFD) as needed to assess thermal and mechanical properties of systems, components, and material coupons. Lead or support experimental works for the evaluation of mechanical properties of systems, components, and coupons, interpret and evaluate test results. Develop research technical reports or memos under the guidance of technical lead. Propose and develop feasible, relevant, and value-added research topics or project ideas including potential collaborations with internal and external entities. Doctoral degree in mechanical engineering (or other fields of science and engineering with the right experience / exposure) with at least 5 years of industrial experience or a Master degree with at least 10 years of industrial experience, in the field of mechanical engineering, preferably rotating machinery. Strong hands-on knowledge and experience in several engineering functions related to industrial equipment including product design, analysis, testing, operation, maintenance, inspection, continuous monitoring, and troubleshooting. The focus is placed on turbines, generators, transformers, boilers and pressure vessels, electromechanical systems, HVAC systems, and other rotating or stationary equipment, as well as the complex systems/processes consist of these machines and associated peripherals and accessories. Strong engineering fundamentals such as heat transfer, thermodynamics, fluid dynamics, engineering mechanics especially vibration/dynamics and mechanics of failure, at material, component, and system levels, engineering design and analysis with software and programming, as well as instrumentation and experimentation. Knowledge and experience in data modeling/analytics including physics or rule-based methods, statistical methods, machine learning and AI methods, for applications in risk assessment, risk differentiation, fault detection and diagnostics, etc. Strong accountability, through strength in attention to details, problem-solving, result delivery, and sufficient project management skills. Strong self-driven work ethics and work under general advisory but not close supervision. Strong verbal and written communication including presentation skills, facing management and leaders, colleagues, advisors, customers, collaborators, and technology providers/vendors. Strong collaboration and team working spirit, receptive, transparent, and respectful. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See FM Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Engineering,
12/12/2025
Full time
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. We are looking for a research engineer to assess the risks of complex industrial equipment and systems, and to develop risk mitigation and loss prevention methodologies accordingly. The researcher will join the equipment and material science team of FM Research in Norwood, MA, closely working with team members and under the general guidance of an FM team lead. The research engineer is expected to bring solid engineering and/or research experience and support research proposals. Responsibilities include: Review loss data in various formats and develop trends and insights for major industrial equipment such as gas turbines, steam turbines, wind turbines, generators, transformers, boilers and pressure vessels, and other rotating or stationary heavy-duty machinery in high hazard industries and renewable industries. Work closely with the team lead, staff engineering, and operation engineering to support understanding of contributing factors and root causes of major equipment losses as needed, provide expert input on technical issues and engineering risk assessment. Assess/evaluate risk mitigation technologies and develop in-house methodologies, to prevent or reduce equipment loss, including tools or job-aids using physics-based and/or data analytics driven approaches. Support the development and revisions of relevant FM Operating Standards. Develop, operate, maintain, and troubleshoot tools and testing setups including equipment, devices, instrumentation, network, and software, for various electromechanical applications such as equipment condition monitoring. Support the development of condition monitoring experiments and test cases using various hardware and software-based methods, to evaluate system efficacy and emulate/simulate/analyze faulty or failure conditions of complex equipment and engineering systems. Develop solid and fluid mechanics models (FEA and/or CFD) as needed to assess thermal and mechanical properties of systems, components, and material coupons. Lead or support experimental works for the evaluation of mechanical properties of systems, components, and coupons, interpret and evaluate test results. Develop research technical reports or memos under the guidance of technical lead. Propose and develop feasible, relevant, and value-added research topics or project ideas including potential collaborations with internal and external entities. Doctoral degree in mechanical engineering (or other fields of science and engineering with the right experience / exposure) with at least 5 years of industrial experience or a Master degree with at least 10 years of industrial experience, in the field of mechanical engineering, preferably rotating machinery. Strong hands-on knowledge and experience in several engineering functions related to industrial equipment including product design, analysis, testing, operation, maintenance, inspection, continuous monitoring, and troubleshooting. The focus is placed on turbines, generators, transformers, boilers and pressure vessels, electromechanical systems, HVAC systems, and other rotating or stationary equipment, as well as the complex systems/processes consist of these machines and associated peripherals and accessories. Strong engineering fundamentals such as heat transfer, thermodynamics, fluid dynamics, engineering mechanics especially vibration/dynamics and mechanics of failure, at material, component, and system levels, engineering design and analysis with software and programming, as well as instrumentation and experimentation. Knowledge and experience in data modeling/analytics including physics or rule-based methods, statistical methods, machine learning and AI methods, for applications in risk assessment, risk differentiation, fault detection and diagnostics, etc. Strong accountability, through strength in attention to details, problem-solving, result delivery, and sufficient project management skills. Strong self-driven work ethics and work under general advisory but not close supervision. Strong verbal and written communication including presentation skills, facing management and leaders, colleagues, advisors, customers, collaborators, and technology providers/vendors. Strong collaboration and team working spirit, receptive, transparent, and respectful. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See FM Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Engineering,
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Fellows are recognized experts in their fields who solve the hardest technical problems while ensuring we retain the hard-won insights needed to perform complex tasks successfully. These leaders define possible in our most important technical capability areas while identifying and cultivating essential people, processes, and tools. They are deployed against critical programs and captures, aligned with our sector's top business priorities, and advance our products and solutions to meet customers' missions every day. The ideal candidate will set and drive strategy for a broad set of technical initiatives and be empowered to make decisions that significantly impact annual operating plans (AOP), long-range strategic plan (LRSP) outcomes, and the Technology Roadmap. The Northrop Grumman Fellow is expected to provide scientific, technical, intellectual leadership, as well as analytical support contributing to the advancement of growth goals. The candidate must also have a strong grasp of campaign execution, networking strategy, and possess the skills, drive, and judgement to successfully interface with senior leaders/technologists across the company and customer community. Northrop Grumman Defense Systems Sector Strategic Deterrent Systems Division is seeking an NG Fellow 1 SDS Division Chief Data Engineer who will play an instrumental role in developing, evolving, and leading technological strategy in this skill area for the broader organization .This position will be located in Roy, Utah. This role may offer a competitive relocation assistance package. General responsibilities may include but are not limited to: Develop and execute a comprehensive data strategy, aligned with the organization's goals, and focuses on digital engineering, digital thread, and advanced analytics across weapon system design, manufacturing, and sustainment. Oversee the design, implementation, and maintenance of scalable data infrastructure, to include data creation/collection, storage, management, integration and analysis, and data serving through modern technology. Lead and govern the use of the Program data infrastructure and capabilities to ensure seamless data flow and traceability across engineering, supply chain, and operational systems to include functional allocated and product baseline data from our suppliers. Drive innovation and program adoption of data science, machine learning, and AI to enhance program performance. Collaborate with engineering and business leaders to align data initiatives with corporate goals, including leveraging AI, digital twins, model-based systems engineering (MBSE), and Industry 4.0 adoption. Develop and enable program data risks management process in concurrence with program risk management. Maintain knowledge of current and emerging trends and technologies in data management and analytics and ensure proper utilization where applicable. Mentor and build a high-performing data team, fostering a culture of technical excellence and innovation. Serve as a thought leader, representing the company at industry forums, conferences, and with government and commercial partners. Leadership Skills: Demonstrated ability to lead cross-functional teams and ability to interface across disciplines: systems engineering, DevOps, data engineering, and IT. Strong stakeholder management skills, including presenting solutions to senior leadership. Experience in leading organizational change and ensuring successful adoption of new technologies and best practices. Experience mentoring junior engineers and fostering a culture of continuous improvement. Proven ability to build and lead high-performing teams, including recruitment, performance management, and professional development. Ability to strategically allocate resources and manage budgets to optimize team performance and deliver value-driven results. Proven ability to design and implement DevOps frameworks for data teams, improving operational efficiency and reducing time-to-insight. Experience in leading cloud transformation projects for legacy data systems. Demonstrated success in driving company-wide data strategy and innovation, aligning technical goals with business objectives. Ability to influence and gain buy-in from key stakeholders, ensuring alignment and successful project delivery. Technical Skills and Core Competencies: Expertise in data governance, data security, data modeling, and enterprise architecture frameworks. Experience in understanding, managing, and integrating business or DoD Program data across a variety of tool sets and data sources. Data Architecture experience with and understanding of data lakes, warehouses, and/or streaming platforms. Data Engineering experience with tooling, such as Apache Spark and Kafka, and orchestration tools like Apache Airflow or equivalent. Continuous Integration/Continuous Deployment experience with CI/CD tools like Jenkins or GitLab tailored for data pipelines. Cloud Expertise experience and/or knowledge in cloud platforms like AWS or Azure. Basic Qualifications: Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field and 20+ years of related experience; 18+ years of experience with a Masters; 15+ years of experience with a PhD. 10+ years of experience in data infrastructure, DevOps, and data engineering, with 3+ years in a leadership or senior technical role. Active Secret Security Clearance . Proven track record of architecting and realizing scalable, secure, and cost-effective data platforms preferably utilizing cloud-based platforms. Demonstrated experience in leading large-scale projects from conception to deployment, managing multidisciplinary teams, and driving success through strategic vision and strong leadership. Proven track record of providing data driven insights at scale through data engineering, data integration and data science practices. Strong communication and presentation skills for collaborating with data scientists, engineers, and leadership stakeholders. Ability to travel up to 25%. Preferred Qualifications: Master's degree or Ph.D. in data engineering, data science, computer science, cloud computing, or a related field. Active Top-Secret Security Clearance . Relevant certifications such as AWS Certified Solutions Architect (Professional), AWS Certified Data Analytics Specialty, Azure Data Engineer Associate, or Google Professional Data Engineer. MLOps Expertise, Observability Tools, Data Versioning, and Containerization for deploying data engineering workflows. Expertise in cloud security best practices, including IAM, encryption, and compliance with frameworks like NIST or FedRAMP. Knowledge of advanced networking concepts such as VPC peering, VPNs, and load balancing for data-heavy applications. Primary Level Salary Range: $183,800.00 - $275,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S . click apply for full job details
12/12/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Fellows are recognized experts in their fields who solve the hardest technical problems while ensuring we retain the hard-won insights needed to perform complex tasks successfully. These leaders define possible in our most important technical capability areas while identifying and cultivating essential people, processes, and tools. They are deployed against critical programs and captures, aligned with our sector's top business priorities, and advance our products and solutions to meet customers' missions every day. The ideal candidate will set and drive strategy for a broad set of technical initiatives and be empowered to make decisions that significantly impact annual operating plans (AOP), long-range strategic plan (LRSP) outcomes, and the Technology Roadmap. The Northrop Grumman Fellow is expected to provide scientific, technical, intellectual leadership, as well as analytical support contributing to the advancement of growth goals. The candidate must also have a strong grasp of campaign execution, networking strategy, and possess the skills, drive, and judgement to successfully interface with senior leaders/technologists across the company and customer community. Northrop Grumman Defense Systems Sector Strategic Deterrent Systems Division is seeking an NG Fellow 1 SDS Division Chief Data Engineer who will play an instrumental role in developing, evolving, and leading technological strategy in this skill area for the broader organization .This position will be located in Roy, Utah. This role may offer a competitive relocation assistance package. General responsibilities may include but are not limited to: Develop and execute a comprehensive data strategy, aligned with the organization's goals, and focuses on digital engineering, digital thread, and advanced analytics across weapon system design, manufacturing, and sustainment. Oversee the design, implementation, and maintenance of scalable data infrastructure, to include data creation/collection, storage, management, integration and analysis, and data serving through modern technology. Lead and govern the use of the Program data infrastructure and capabilities to ensure seamless data flow and traceability across engineering, supply chain, and operational systems to include functional allocated and product baseline data from our suppliers. Drive innovation and program adoption of data science, machine learning, and AI to enhance program performance. Collaborate with engineering and business leaders to align data initiatives with corporate goals, including leveraging AI, digital twins, model-based systems engineering (MBSE), and Industry 4.0 adoption. Develop and enable program data risks management process in concurrence with program risk management. Maintain knowledge of current and emerging trends and technologies in data management and analytics and ensure proper utilization where applicable. Mentor and build a high-performing data team, fostering a culture of technical excellence and innovation. Serve as a thought leader, representing the company at industry forums, conferences, and with government and commercial partners. Leadership Skills: Demonstrated ability to lead cross-functional teams and ability to interface across disciplines: systems engineering, DevOps, data engineering, and IT. Strong stakeholder management skills, including presenting solutions to senior leadership. Experience in leading organizational change and ensuring successful adoption of new technologies and best practices. Experience mentoring junior engineers and fostering a culture of continuous improvement. Proven ability to build and lead high-performing teams, including recruitment, performance management, and professional development. Ability to strategically allocate resources and manage budgets to optimize team performance and deliver value-driven results. Proven ability to design and implement DevOps frameworks for data teams, improving operational efficiency and reducing time-to-insight. Experience in leading cloud transformation projects for legacy data systems. Demonstrated success in driving company-wide data strategy and innovation, aligning technical goals with business objectives. Ability to influence and gain buy-in from key stakeholders, ensuring alignment and successful project delivery. Technical Skills and Core Competencies: Expertise in data governance, data security, data modeling, and enterprise architecture frameworks. Experience in understanding, managing, and integrating business or DoD Program data across a variety of tool sets and data sources. Data Architecture experience with and understanding of data lakes, warehouses, and/or streaming platforms. Data Engineering experience with tooling, such as Apache Spark and Kafka, and orchestration tools like Apache Airflow or equivalent. Continuous Integration/Continuous Deployment experience with CI/CD tools like Jenkins or GitLab tailored for data pipelines. Cloud Expertise experience and/or knowledge in cloud platforms like AWS or Azure. Basic Qualifications: Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field and 20+ years of related experience; 18+ years of experience with a Masters; 15+ years of experience with a PhD. 10+ years of experience in data infrastructure, DevOps, and data engineering, with 3+ years in a leadership or senior technical role. Active Secret Security Clearance . Proven track record of architecting and realizing scalable, secure, and cost-effective data platforms preferably utilizing cloud-based platforms. Demonstrated experience in leading large-scale projects from conception to deployment, managing multidisciplinary teams, and driving success through strategic vision and strong leadership. Proven track record of providing data driven insights at scale through data engineering, data integration and data science practices. Strong communication and presentation skills for collaborating with data scientists, engineers, and leadership stakeholders. Ability to travel up to 25%. Preferred Qualifications: Master's degree or Ph.D. in data engineering, data science, computer science, cloud computing, or a related field. Active Top-Secret Security Clearance . Relevant certifications such as AWS Certified Solutions Architect (Professional), AWS Certified Data Analytics Specialty, Azure Data Engineer Associate, or Google Professional Data Engineer. MLOps Expertise, Observability Tools, Data Versioning, and Containerization for deploying data engineering workflows. Expertise in cloud security best practices, including IAM, encryption, and compliance with frameworks like NIST or FedRAMP. Knowledge of advanced networking concepts such as VPC peering, VPNs, and load balancing for data-heavy applications. Primary Level Salary Range: $183,800.00 - $275,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S . click apply for full job details
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities - Leading business development efforts by engaging customers and driving high-value engagements - Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts - Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery - Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential - Advocating for customers while balancing AWS business objectives About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Internal job description BASIC QUALIFICATIONS - 5+ years of technology sales or account management experience - Experience with sales targets, business development, and driving customer satisfaction - Experience with cloud technologies and IT strategies - Bachelor's degree in engineering, computer science or equivalent - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Excellent communication, presentation, and negotiation skills - Ability to build and maintain senior client relationships - Financial acumen with the ability to analyze and report on key performance metrics - Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes - Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/12/2025
Full time
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities - Leading business development efforts by engaging customers and driving high-value engagements - Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts - Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery - Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential - Advocating for customers while balancing AWS business objectives About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Internal job description BASIC QUALIFICATIONS - 5+ years of technology sales or account management experience - Experience with sales targets, business development, and driving customer satisfaction - Experience with cloud technologies and IT strategies - Bachelor's degree in engineering, computer science or equivalent - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Excellent communication, presentation, and negotiation skills - Ability to build and maintain senior client relationships - Financial acumen with the ability to analyze and report on key performance metrics - Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes - Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems sector (NGDS) is looking for you to join our Advanced Weapons Business Unit as a Sr. Staff Chief Engineer of the AARGM-ER International program. This position is a full-time onsite position in Northridge, CA. This role will serve as the definitive technical authority for all aspects of engineering on all program elements (systems engineering/software/support/test) and lead a multi-disciplined team managing the technical performance of the program meeting cost and schedule requirements including subcontracted elements Responsibilities Include: • Ownership of the technical baseline and oversees technical activities across multiple contracts within the AARGM International Program • Support to the AARGM Chief Engineer for the technical baseline and technical activities across multiple contracts within the AARGM Program • Maintain cognizance over technical activities within and across contracts for requirements development, hardware/software design, integration, and verification/validation activities. • Solve technical problems and provides solutions that are technically sound and programmatically executable. • Provides technical leadership, direction and mentoring to other technical employees in the application of systems engineering principles, tools, and techniques to achieve practical end results. • Chair technical meetings such as requirements reviews, design reviews, and readiness reviews. • Facilitate technical support, review, and approval of engineering documents and drawings. • Support program reviews as an engineering review authority, and assist in resolution of program engineering challenges (technical, financial, and staffing) • Drive process development, continuous improvement, and affordability initiatives • Ensures that the program is adhering to sound engineering processes in the development, test, and sustainment of products for our customers and is compliant with company policies, procedures, and quality standards. • Support assessment of cost and schedule impacts of technical decisions • Be the technical liaison to the program manager to ensure successful execution to project budgets and schedules. • Support the program manager in risk and opportunity management by identifying and owning risks associated with system performance. • Interface with functional departments to secure team staffing • Work with suppliers and be able to articulate project requirements. • Brief internal and customer leadership on progress of work assigned. • Act as customer interface for all technical and execution matters related to AARGM International Program activity. Basic Qualifications: • Bachelor's degree in engineering or STEM-related discipline with 14 years of experience, or 12 years with a master's degree and 10 years of experience with a Ph.D. • Demonstrated technical leadership skills, decisiveness, and ability to make sound technical judgments with limited information. • Well-versed, skilled, and disciplined in system engineering processes • Experience leading design, production, and integration of complex systems • Background in aerospace systems; working knowledge of aircraft systems, missile systems, avionics, software systems, and their design drivers. • Candidate must have good communication skills, strong interpersonal skills, and good oral and written presentation skills. • Must have an active DoD Secret clearance (with a background investigation completed within the last 6 years or currently enrolled into Continuous Evaluation) Preferred Qualifications: • Experience as technical lead, Integrated Product Team Lead, or other leadership role in a program office or business function with demonstrated team building, organizational, and interpersonal skills. • Demonstrated ability to formally present technical solutions to senior leadership. • Experience in Air-to-Air weapon systems development • Experience in hardware/software integration of embedded systems • Working knowledge of missile propulsion systems • Experience directly managing or leading engineering teams Living in Northridge offers a perfect combination of urban living with the beauty of nature. It is a short drive away from downtown Los Angeles, the Hollywood Hills, or the rest of the San Fernando Valley. Take advantage of your flexible work schedule to enjoy shopping at the local Northridge Fashion Center or spend time at the local Recreation Center as well as easy access to nearby protected natural areas such as the Chatsworth Reservoir, the Santa Susana Pass State Historic Park, Lake Balboa or within driving distance, spend a day at the beach or snow ski at our local mountains. With Cal State Northridge right in the heart of town, the area has an active college-town energy combined with family-friendly suburban charm. The stunning southern California climate makes for year-round easy living. With an average of 284 sunny days during the year, it is safe to say you'll have plenty of time to enjoy your outdoor activities to the fullest. For more information, please click on this link below: Northrop Grumman in Northridge-California - Northrop Grumman Primary Level Salary Range: $192,800.00 - $289,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
12/11/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems sector (NGDS) is looking for you to join our Advanced Weapons Business Unit as a Sr. Staff Chief Engineer of the AARGM-ER International program. This position is a full-time onsite position in Northridge, CA. This role will serve as the definitive technical authority for all aspects of engineering on all program elements (systems engineering/software/support/test) and lead a multi-disciplined team managing the technical performance of the program meeting cost and schedule requirements including subcontracted elements Responsibilities Include: • Ownership of the technical baseline and oversees technical activities across multiple contracts within the AARGM International Program • Support to the AARGM Chief Engineer for the technical baseline and technical activities across multiple contracts within the AARGM Program • Maintain cognizance over technical activities within and across contracts for requirements development, hardware/software design, integration, and verification/validation activities. • Solve technical problems and provides solutions that are technically sound and programmatically executable. • Provides technical leadership, direction and mentoring to other technical employees in the application of systems engineering principles, tools, and techniques to achieve practical end results. • Chair technical meetings such as requirements reviews, design reviews, and readiness reviews. • Facilitate technical support, review, and approval of engineering documents and drawings. • Support program reviews as an engineering review authority, and assist in resolution of program engineering challenges (technical, financial, and staffing) • Drive process development, continuous improvement, and affordability initiatives • Ensures that the program is adhering to sound engineering processes in the development, test, and sustainment of products for our customers and is compliant with company policies, procedures, and quality standards. • Support assessment of cost and schedule impacts of technical decisions • Be the technical liaison to the program manager to ensure successful execution to project budgets and schedules. • Support the program manager in risk and opportunity management by identifying and owning risks associated with system performance. • Interface with functional departments to secure team staffing • Work with suppliers and be able to articulate project requirements. • Brief internal and customer leadership on progress of work assigned. • Act as customer interface for all technical and execution matters related to AARGM International Program activity. Basic Qualifications: • Bachelor's degree in engineering or STEM-related discipline with 14 years of experience, or 12 years with a master's degree and 10 years of experience with a Ph.D. • Demonstrated technical leadership skills, decisiveness, and ability to make sound technical judgments with limited information. • Well-versed, skilled, and disciplined in system engineering processes • Experience leading design, production, and integration of complex systems • Background in aerospace systems; working knowledge of aircraft systems, missile systems, avionics, software systems, and their design drivers. • Candidate must have good communication skills, strong interpersonal skills, and good oral and written presentation skills. • Must have an active DoD Secret clearance (with a background investigation completed within the last 6 years or currently enrolled into Continuous Evaluation) Preferred Qualifications: • Experience as technical lead, Integrated Product Team Lead, or other leadership role in a program office or business function with demonstrated team building, organizational, and interpersonal skills. • Demonstrated ability to formally present technical solutions to senior leadership. • Experience in Air-to-Air weapon systems development • Experience in hardware/software integration of embedded systems • Working knowledge of missile propulsion systems • Experience directly managing or leading engineering teams Living in Northridge offers a perfect combination of urban living with the beauty of nature. It is a short drive away from downtown Los Angeles, the Hollywood Hills, or the rest of the San Fernando Valley. Take advantage of your flexible work schedule to enjoy shopping at the local Northridge Fashion Center or spend time at the local Recreation Center as well as easy access to nearby protected natural areas such as the Chatsworth Reservoir, the Santa Susana Pass State Historic Park, Lake Balboa or within driving distance, spend a day at the beach or snow ski at our local mountains. With Cal State Northridge right in the heart of town, the area has an active college-town energy combined with family-friendly suburban charm. The stunning southern California climate makes for year-round easy living. With an average of 284 sunny days during the year, it is safe to say you'll have plenty of time to enjoy your outdoor activities to the fullest. For more information, please click on this link below: Northrop Grumman in Northridge-California - Northrop Grumman Primary Level Salary Range: $192,800.00 - $289,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for an Associate LNG Technician (Operations), LNG Technician (Operations), or Sr LNG Technician (Operations) at our Cove Point facility located in Lusby, MD. RESPONSIBILITIES Associate LNG Technician/LNG Technician (Operations) Principal duty is as plant field Operator proficient in the operation of all plant processes and utilities. Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields Performs the duties of an LNG terminal operator in a rotational shift environment including holiday weekends and nights. May operate Distributed Control System (DCS) consoles and LNG process systems understanding and adhering to safety protocols. Operates all plant utilities including air waterpower/steam generation GTG operation sanitation and nitrogen. Monitors and performs operator duties for the loading/unloading of LNG ships. Review and train on environmental safety operations and security procedures. Operates the facility recognizing the safety and environmental consequences of actions taken. Achieves the highest levels of environmental and safety compliance. Records and evaluates operating performance data and informs Shift Supervisor and/or Management of potential problems and failures in a timely manner. Works with Shift Supervisor and/or Lead Operator to expeditiously resolve plant problems and improve plant reliability and safety. May analyze chemistry and adjust chemical concentrations as required. Monitor steam piping system and associated equipment; obtain readings from steam condensate and flow meters and interpret readings to make necessary repairs or adjustments. Performs all duties applying safety and environmental protocols and adhering to regulatory mandates. Sr LNG Technician (Operations) The LNG Senior Technician (Operations) reports directly to the Shift Supervisor and is a member of a multi-disciplined crew responsible for the operation of a liquefied natural gas (LNG) import/export and liquefaction/re-gasification terminal including LNG process systems infrastructure power/steam generation controls and emergency response and operation of the Distributed Control System (DCS) consoles. Dedication sensitivity to safety issues and compliance with policies and procedures is essential for the safe reliable and efficient operation of the terminal. Understands and follows LNG plant operating procedures safe handling practices equipment maintenance protocols governmental regulations and related technical and safety codes standards and reporting requirements is required. In-depth knowledge of the physical properties of LNG surroundings and is able to identify relevant equipment. Principal duty is as Control Room Operator proficient in the operation of the DCS consoles and all plant utilities. Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields. Performs the duties of an LNG terminal operator in a rotational shift environment including holiday weekends and nights. Operates Distributed Control System (DCS) consoles and LNG process systems understanding and adhering to safety protocols. Operates all plant utilities including air waterpower/steam generation GTG operations sanitation and nitrogen. Monitors the loading/unloading of LNG ships. Review and trains on environmental safety operations and security procedures. Operates the facility recognizing the safety and environmental consequences of actions taken. Achieves the highest levels of environmental and safety compliance. Records and evaluates operating performance data and informs Shift Supervisor and/or Management of potential problems and failures in a timely manner. Works with Shift Supervisor and/or Lead Operator to expeditiously resolve plant problems and improve plant reliability and safety. May analyze chemistry and adjust chemical concentrations as required. Monitor steam piping system and associated equipment; obtain readings from steam condensate and flow meters and interpret readings to make necessary repairs or adjustments. Performs all duties applying safety and environmental protocols and adhering to regulatory mandates. Carries out other duties as assigned. Give direction to LNG Technicians as necessary. Confined Space Training and Fire Brigade Training will be required for the successful candidate. Must be able to work on offshore platform Must be able to lift at least 25lbs Please note that this position does not support sponsorship at this time. Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Associate LNG Technician (Operations): 0-2 years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Recent experience in a processing environment (petrochemical NGL, cryogenic natural gas processing, or hydrocarbon processing) and Control Room experience is preferred. LNG Technician (Operations): Three (3) years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Recent experience with LNG and Control Room experience is preferred, however, petrochemical NGL, cryogenic natural gas processing, or hydrocarbon processing experience may be acceptable. Knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Knowledge of environmental regulations. Basic computer skills with a knowledge of Microsoft Word and Excel. Analytical and deductive reasoning skills. Laboratory skills. Oral and written communication skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Sr LNG Technician (Operations) Five (5) years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Full knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Knowledge of environmental regulations. Basic computer skills with a knowledge of Microsoft Word and Excel. Strong analytical and deductive reasoning skills, laboratory skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Full ability to troubleshoot and solve equipment or process problems. Full ability to conduct site inspections or walk downs, including working at heights Contribute to a team-centric work environment based on mutual respect and integrity. Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Education Requirements Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: High School graduate Required: GED Preferred Licenses, Certifications, Qualifications or Standards Must have a valid TWIC card or proof of TWIC card application prior to employment Must have and maintain a valid CPR/First Aid Certification. Must have and maintain a valid Respiratory Fit Test Certification. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification Job Category LNG Operations Posting Date 2025-12-10 Apply Before 2026-01-15T04:59 00 Job Schedule Full time Locations 2100 Cove Point Rd, Lusby, MD, 20657, US . click apply for full job details
12/11/2025
Full time
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for an Associate LNG Technician (Operations), LNG Technician (Operations), or Sr LNG Technician (Operations) at our Cove Point facility located in Lusby, MD. RESPONSIBILITIES Associate LNG Technician/LNG Technician (Operations) Principal duty is as plant field Operator proficient in the operation of all plant processes and utilities. Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields Performs the duties of an LNG terminal operator in a rotational shift environment including holiday weekends and nights. May operate Distributed Control System (DCS) consoles and LNG process systems understanding and adhering to safety protocols. Operates all plant utilities including air waterpower/steam generation GTG operation sanitation and nitrogen. Monitors and performs operator duties for the loading/unloading of LNG ships. Review and train on environmental safety operations and security procedures. Operates the facility recognizing the safety and environmental consequences of actions taken. Achieves the highest levels of environmental and safety compliance. Records and evaluates operating performance data and informs Shift Supervisor and/or Management of potential problems and failures in a timely manner. Works with Shift Supervisor and/or Lead Operator to expeditiously resolve plant problems and improve plant reliability and safety. May analyze chemistry and adjust chemical concentrations as required. Monitor steam piping system and associated equipment; obtain readings from steam condensate and flow meters and interpret readings to make necessary repairs or adjustments. Performs all duties applying safety and environmental protocols and adhering to regulatory mandates. Sr LNG Technician (Operations) The LNG Senior Technician (Operations) reports directly to the Shift Supervisor and is a member of a multi-disciplined crew responsible for the operation of a liquefied natural gas (LNG) import/export and liquefaction/re-gasification terminal including LNG process systems infrastructure power/steam generation controls and emergency response and operation of the Distributed Control System (DCS) consoles. Dedication sensitivity to safety issues and compliance with policies and procedures is essential for the safe reliable and efficient operation of the terminal. Understands and follows LNG plant operating procedures safe handling practices equipment maintenance protocols governmental regulations and related technical and safety codes standards and reporting requirements is required. In-depth knowledge of the physical properties of LNG surroundings and is able to identify relevant equipment. Principal duty is as Control Room Operator proficient in the operation of the DCS consoles and all plant utilities. Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields. Performs the duties of an LNG terminal operator in a rotational shift environment including holiday weekends and nights. Operates Distributed Control System (DCS) consoles and LNG process systems understanding and adhering to safety protocols. Operates all plant utilities including air waterpower/steam generation GTG operations sanitation and nitrogen. Monitors the loading/unloading of LNG ships. Review and trains on environmental safety operations and security procedures. Operates the facility recognizing the safety and environmental consequences of actions taken. Achieves the highest levels of environmental and safety compliance. Records and evaluates operating performance data and informs Shift Supervisor and/or Management of potential problems and failures in a timely manner. Works with Shift Supervisor and/or Lead Operator to expeditiously resolve plant problems and improve plant reliability and safety. May analyze chemistry and adjust chemical concentrations as required. Monitor steam piping system and associated equipment; obtain readings from steam condensate and flow meters and interpret readings to make necessary repairs or adjustments. Performs all duties applying safety and environmental protocols and adhering to regulatory mandates. Carries out other duties as assigned. Give direction to LNG Technicians as necessary. Confined Space Training and Fire Brigade Training will be required for the successful candidate. Must be able to work on offshore platform Must be able to lift at least 25lbs Please note that this position does not support sponsorship at this time. Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Associate LNG Technician (Operations): 0-2 years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Recent experience in a processing environment (petrochemical NGL, cryogenic natural gas processing, or hydrocarbon processing) and Control Room experience is preferred. LNG Technician (Operations): Three (3) years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Recent experience with LNG and Control Room experience is preferred, however, petrochemical NGL, cryogenic natural gas processing, or hydrocarbon processing experience may be acceptable. Knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Knowledge of environmental regulations. Basic computer skills with a knowledge of Microsoft Word and Excel. Analytical and deductive reasoning skills. Laboratory skills. Oral and written communication skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Sr LNG Technician (Operations) Five (5) years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of experience. Full knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Knowledge of environmental regulations. Basic computer skills with a knowledge of Microsoft Word and Excel. Strong analytical and deductive reasoning skills, laboratory skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Full ability to troubleshoot and solve equipment or process problems. Full ability to conduct site inspections or walk downs, including working at heights Contribute to a team-centric work environment based on mutual respect and integrity. Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Education Requirements Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: High School graduate Required: GED Preferred Licenses, Certifications, Qualifications or Standards Must have a valid TWIC card or proof of TWIC card application prior to employment Must have and maintain a valid CPR/First Aid Certification. Must have and maintain a valid Respiratory Fit Test Certification. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification Job Category LNG Operations Posting Date 2025-12-10 Apply Before 2026-01-15T04:59 00 Job Schedule Full time Locations 2100 Cove Point Rd, Lusby, MD, 20657, US . click apply for full job details
Job Overview: Architecture & Design Support Support the definition of system and data integration architecture for eCommerce platforms and enterprise systems. Contribute to solution design documents, data flow diagrams, interface specifications, and integration standards. Work with senior architects to evaluate design options and ensure alignment with overall platform strategy. Data Engineering & Integrations Help design and implement data pipelines supporting analytics, tagging, customer data, product information, inventory, orders, and other commerce workflows. Configure and maintain integration patterns such as APIs, streaming, webhooks, batch jobs, and middleware workflows. Participate in building data models, schemas, and event structures that support digital commerce operations. Assist in maintaining data quality, monitoring, governance, and synchronization across systems. Help design and implement data visualization using BI tools such as Microsoft Power BI , Tableau etc. Implementation & Delivery Collaborate with engineering teams to translate integration requirements into technical tasks. Support testing, debugging, and validation of integrations across upstream and downstream systems. Contribute to documentation and knowledge sharing within the team. Ensure solutions meet requirements for security, reliability, observability, and performance. Cross-Functional Collaboration Work closely with product managers, analytics teams, marketing, operations, and customer experience teams to understand data and integration needs. Help clarify data requirements and ensure correct flow of customer, product, and transaction information. Communicate technical concepts clearly to both technical and business partners. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Total Rewards: Salary Range: $71,000 - $115,500 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: 4-7 years of experience in solution architecture, data engineering, systems integration, or similar roles. Strong understanding of eCommerce ecosystems and how data flows between CRM, CDP, ERP, OMS, PIM, tagging/analytics, and marketing platforms. Experience building or supporting API integrations and event-driven workflows. Working knowledge of data modeling, ETL/ELT pipelines, and cloud-based data infrastructure. Familiarity with digital tagging, analytics measurement, and customer data capture. Strong technical documentation, communication, and problem-solving skills. Ability to work collaboratively within a cross-functional team environment. Preferred Qualifications Experience contributing to large-scale digital commerce or replatforming initiatives. Exposure to headless or composable commerce concepts. Some familiarity with DevOps practices, CI/CD, and cloud-based integration tooling. Understanding of data privacy and compliance considerations (GDPR, CCPA). Relevant industry ceritifications such as Microsoft Azure, AWS, Google Cloud or equivalent Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
12/11/2025
Full time
Job Overview: Architecture & Design Support Support the definition of system and data integration architecture for eCommerce platforms and enterprise systems. Contribute to solution design documents, data flow diagrams, interface specifications, and integration standards. Work with senior architects to evaluate design options and ensure alignment with overall platform strategy. Data Engineering & Integrations Help design and implement data pipelines supporting analytics, tagging, customer data, product information, inventory, orders, and other commerce workflows. Configure and maintain integration patterns such as APIs, streaming, webhooks, batch jobs, and middleware workflows. Participate in building data models, schemas, and event structures that support digital commerce operations. Assist in maintaining data quality, monitoring, governance, and synchronization across systems. Help design and implement data visualization using BI tools such as Microsoft Power BI , Tableau etc. Implementation & Delivery Collaborate with engineering teams to translate integration requirements into technical tasks. Support testing, debugging, and validation of integrations across upstream and downstream systems. Contribute to documentation and knowledge sharing within the team. Ensure solutions meet requirements for security, reliability, observability, and performance. Cross-Functional Collaboration Work closely with product managers, analytics teams, marketing, operations, and customer experience teams to understand data and integration needs. Help clarify data requirements and ensure correct flow of customer, product, and transaction information. Communicate technical concepts clearly to both technical and business partners. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Total Rewards: Salary Range: $71,000 - $115,500 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: 4-7 years of experience in solution architecture, data engineering, systems integration, or similar roles. Strong understanding of eCommerce ecosystems and how data flows between CRM, CDP, ERP, OMS, PIM, tagging/analytics, and marketing platforms. Experience building or supporting API integrations and event-driven workflows. Working knowledge of data modeling, ETL/ELT pipelines, and cloud-based data infrastructure. Familiarity with digital tagging, analytics measurement, and customer data capture. Strong technical documentation, communication, and problem-solving skills. Ability to work collaboratively within a cross-functional team environment. Preferred Qualifications Experience contributing to large-scale digital commerce or replatforming initiatives. Exposure to headless or composable commerce concepts. Some familiarity with DevOps practices, CI/CD, and cloud-based integration tooling. Understanding of data privacy and compliance considerations (GDPR, CCPA). Relevant industry ceritifications such as Microsoft Azure, AWS, Google Cloud or equivalent Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from innovation to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). This role supports the P&C Digital experience, and the ideal candidate will have a strong background in developing and executing related digital strategies and programs. Immediate areas of focus will be cross-channel opportunities to advance the digital claims and P&C conversational experiences, leading strategic innovation opportunities including test and learn orchestration to build out a center of excellence, and enabling the future of digital through cross functional and cohesive story-telling and strategic communication. Leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Best in class, executive level communication and story-telling skills, including written communication, able to clearly articulate complex concepts in consumable ways. Deep business technology experience focused on P&C insurance, with emphasis on supporting Claims and/or Sales / Services. Advanced understanding of digital and/or digital contact center capabilities, including emerging and innovative channel capabilities and relevant competitive landscape. Strategic thinking, with strong organizational skills and demonstrated ability to establish best practices to support development and communication of long-term visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment. Must be able to demonstrate timely delivery of meaningful results. Experience with operational and financial value generation. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Corporate Technologies, LLC.
Fairfield, New Jersey
Account Manager Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. Our company is seeking a passionate and motivated Account Manager who is highly experienced in delivering exceptional customer service to our valued customers. The ideal candidate will have extensive knowledge of our product line and the ability to quickly determine the best solution to meet customers' needs. The successful individual will help build relationships with both existing and potential customers while implementing programs that are mutually beneficial to the company and its customers. Essential Job Duties: Develop trusted advisor relationships with assigned customer base Build and maintain strong, long-lasting client relationships. Ensure the timely and successful delivery of our IT solutions according to customer needs and objectives. Develop new business with existing clients and/or identify areas of improvement. Quarterly onsite meetings with assigned customers providing recommendations and to ensure customer satisfaction. Clearly communicate the progress of monthly/quarterly initiatives with management and clients. Prepare and review reports on account status with your customers. Collaborate with engineers and operations to identify and grow opportunities within your base clients. Assist with challenging client requests or issue escalations as needed. Prepare and present proposals for products and service offerings. Document customer interactions or transactions, recording details of inquiries, complaints or comments including actions taken. Qualifications: Preferred experience in customer service, an education in Information Technology or an understanding in IT is a plus. Some sales experience would be helpful but not a requirement. Ability to organize and manage multiple priorities. Problem analysis and problem resolution at both a strategic and functional level. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills needed. Must work effectively with senior-level executives and staff; must also be able to work independently. Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals. Excellent computer skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required. Must have strong customer support orientation for external customers, demonstrated professional demeanor, and the ability to maintain confidential information. Must have a valid driver's license and clean driving record. Job Type: Full-time Pay: $45,000.00 - $90,000.00+ per year (this includes commissions) Benefits: 401(k) matching Cell phone reimbursement (depending on position) Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Paid training Vision insurance Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 PId864a30dfd66-2192
12/11/2025
Full time
Account Manager Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. Our company is seeking a passionate and motivated Account Manager who is highly experienced in delivering exceptional customer service to our valued customers. The ideal candidate will have extensive knowledge of our product line and the ability to quickly determine the best solution to meet customers' needs. The successful individual will help build relationships with both existing and potential customers while implementing programs that are mutually beneficial to the company and its customers. Essential Job Duties: Develop trusted advisor relationships with assigned customer base Build and maintain strong, long-lasting client relationships. Ensure the timely and successful delivery of our IT solutions according to customer needs and objectives. Develop new business with existing clients and/or identify areas of improvement. Quarterly onsite meetings with assigned customers providing recommendations and to ensure customer satisfaction. Clearly communicate the progress of monthly/quarterly initiatives with management and clients. Prepare and review reports on account status with your customers. Collaborate with engineers and operations to identify and grow opportunities within your base clients. Assist with challenging client requests or issue escalations as needed. Prepare and present proposals for products and service offerings. Document customer interactions or transactions, recording details of inquiries, complaints or comments including actions taken. Qualifications: Preferred experience in customer service, an education in Information Technology or an understanding in IT is a plus. Some sales experience would be helpful but not a requirement. Ability to organize and manage multiple priorities. Problem analysis and problem resolution at both a strategic and functional level. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills needed. Must work effectively with senior-level executives and staff; must also be able to work independently. Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals. Excellent computer skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required. Must have strong customer support orientation for external customers, demonstrated professional demeanor, and the ability to maintain confidential information. Must have a valid driver's license and clean driving record. Job Type: Full-time Pay: $45,000.00 - $90,000.00+ per year (this includes commissions) Benefits: 401(k) matching Cell phone reimbursement (depending on position) Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Paid training Vision insurance Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 PId864a30dfd66-2192
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager Senior, Information Security (Application Security), you will lead our Application Security Engineering (ASE) Team. ASE team is responsible for supporting the business in the protection and secure development of USAA application by ensuring security throughout the Software Development Process (SDLC). This leader will also be responsible for identifying emerging risks, documenting, and building business cases to address them. This team is a part of our Cyber Threat Operation Center (CTOC), which protects, detects and responds to cyber security events. The CTOC is comprised of several teams that partner as needed to provide centralized and coordinated response and mitigation activities. Leads one or more analytical, business or technical support functions and is responsible for the implementation and management of enterprise information security policies, standards, processes and solutions that ensure USAA establishes, deepens and retains a best-in-class security posture. Develops, designs and implements security governance and assurance processes within security domains. This role has a direct impact on protecting USAA's brand and reputation within assigned Information Security domains. Plans and organizes activities of professional and administrative staff engaged in providing information security/cyber security services associated with existing and emerging security risks in a complex and highly regulated environment. Partners with the lines-of-business, Enterprise Risk and Compliance, Audit Services, and Legal, to support enterprise information security risk and compliance initiatives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Responsible for ownership and execution of one or more critical security domains or capabilities. Implements senior leadership's strategic vision and leads their team in the compliant day-to-day completion of their assigned information security domain. Chips in to the organization's short and long-term vision, strategies, goals and metrics. Leads effective operation of assigned information security domain's day-to-day operations including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation. Develops, reviews, and communicates information security risk management policies and procedures to ensure appropriateness and adequacy versus industry standard methodologies and regulatory requirements. Responsible for developing performance indicators and reporting the status of information security activities and alerting management to potential risks, compliance issues, and operational inefficiencies. Develops, designs, and delivers a sustainable governance and assurance model within multiple domains. Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability. Promotes information security awareness within their teams and across Enterprise Security Group. Serves as financial steward for the organization and handles workforce and budgets to ensure they cost-effectively meet the needs of the organization. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related information security experience in one or more domains, e.g.: Cybersecurity, Identity and Access Management, Information Assurance and Governance, Operational Risk Management and/or Information Technology to include considerable accountability for projects, programs, processes or policies. 2 years of direct team lead, supervisory, or management experience in an Information Security or Information Technology domain. 2 years of researching, designing, or implementing technology, information security or cybersecurity solutions in a large financial institution or large enterprise information security program with a consistent track record of delivering results in compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines. Working knowledge of relevant regulations and standards related to risk management and information security, e.g.: FFIEC, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Strong knowledge of security technologies to include cryptography, authentication, authorization, and controls. Strong Knowledge of IT risks and experience implementing security solutions. Knowledge of threats, vulnerabilities, attack methods and countermeasures for web-based applications, networks, and cyber security solutions. Expertise in risk management processes and principles. Familiarity with budgets, forecasting, and executing on the budgets for the applicable information security, cybersecurity, or technology support function. What sets you apart: Robust understanding of Application Security Standard and Frameworks (OWASP Top 10, OWASP SAMM, BSIMM, NIST SSDF, etc.) Familiarity with application security testing tools (SAST/DAST/SCA/Containers) and Web Application Firewall (WAF) Familiarity with Agile Workflows and Software Development Process (SDLC) Strong relationship management skills and ability to engage business partners across the enterprise. Compensation range: The salary range for this position is: $138,230.00 - $264,200.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/11/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager Senior, Information Security (Application Security), you will lead our Application Security Engineering (ASE) Team. ASE team is responsible for supporting the business in the protection and secure development of USAA application by ensuring security throughout the Software Development Process (SDLC). This leader will also be responsible for identifying emerging risks, documenting, and building business cases to address them. This team is a part of our Cyber Threat Operation Center (CTOC), which protects, detects and responds to cyber security events. The CTOC is comprised of several teams that partner as needed to provide centralized and coordinated response and mitigation activities. Leads one or more analytical, business or technical support functions and is responsible for the implementation and management of enterprise information security policies, standards, processes and solutions that ensure USAA establishes, deepens and retains a best-in-class security posture. Develops, designs and implements security governance and assurance processes within security domains. This role has a direct impact on protecting USAA's brand and reputation within assigned Information Security domains. Plans and organizes activities of professional and administrative staff engaged in providing information security/cyber security services associated with existing and emerging security risks in a complex and highly regulated environment. Partners with the lines-of-business, Enterprise Risk and Compliance, Audit Services, and Legal, to support enterprise information security risk and compliance initiatives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Responsible for ownership and execution of one or more critical security domains or capabilities. Implements senior leadership's strategic vision and leads their team in the compliant day-to-day completion of their assigned information security domain. Chips in to the organization's short and long-term vision, strategies, goals and metrics. Leads effective operation of assigned information security domain's day-to-day operations including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation. Develops, reviews, and communicates information security risk management policies and procedures to ensure appropriateness and adequacy versus industry standard methodologies and regulatory requirements. Responsible for developing performance indicators and reporting the status of information security activities and alerting management to potential risks, compliance issues, and operational inefficiencies. Develops, designs, and delivers a sustainable governance and assurance model within multiple domains. Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability. Promotes information security awareness within their teams and across Enterprise Security Group. Serves as financial steward for the organization and handles workforce and budgets to ensure they cost-effectively meet the needs of the organization. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related information security experience in one or more domains, e.g.: Cybersecurity, Identity and Access Management, Information Assurance and Governance, Operational Risk Management and/or Information Technology to include considerable accountability for projects, programs, processes or policies. 2 years of direct team lead, supervisory, or management experience in an Information Security or Information Technology domain. 2 years of researching, designing, or implementing technology, information security or cybersecurity solutions in a large financial institution or large enterprise information security program with a consistent track record of delivering results in compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines. Working knowledge of relevant regulations and standards related to risk management and information security, e.g.: FFIEC, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Strong knowledge of security technologies to include cryptography, authentication, authorization, and controls. Strong Knowledge of IT risks and experience implementing security solutions. Knowledge of threats, vulnerabilities, attack methods and countermeasures for web-based applications, networks, and cyber security solutions. Expertise in risk management processes and principles. Familiarity with budgets, forecasting, and executing on the budgets for the applicable information security, cybersecurity, or technology support function. What sets you apart: Robust understanding of Application Security Standard and Frameworks (OWASP Top 10, OWASP SAMM, BSIMM, NIST SSDF, etc.) Familiarity with application security testing tools (SAST/DAST/SCA/Containers) and Web Application Firewall (WAF) Familiarity with Agile Workflows and Software Development Process (SDLC) Strong relationship management skills and ability to engage business partners across the enterprise. Compensation range: The salary range for this position is: $138,230.00 - $264,200.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Construction Manager, you will be part of a creative, diverse team tasked with solving fascinating problems in constructing Amazon Data Centers. Our data centers are industry-leading examples of energy-efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. As our Data Center Construction Manager, you will build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily, interacting with the construction trades as Amazon's owner's representative. You will be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers. At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative team of engineers and managers working daily to develop innovative data centers for our Customers. Key job responsibilities The Data Center Construction Manager will be responsible for construction project management and oversight of construction-related activities as they relate to new builds or general capital projects. This includes ownership of the project scope, quality, schedule, and budget. Some of the typical daily tasks of the Construction Manager: -Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. -Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy. -Create construction project scope and requests for proposals. -Perform financial analysis of construction. -Manage construction projects for specific initiatives aimed at increasing the resiliency of our data centers. -Conduct constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers. -Manage construction documents including submittal review, RFIs, change orders, and invoicing. -Ensure construction project quality control. Record and report key construction metrics to team members and management. -Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures. -Be a leader within the group as well as within internal and external teams that support the data center. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS -Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management and 14+ years of relevant experience or an equivalent engineering science degree OR 18 years of related construction management experience in lieu of a degree -14+ years of relevant experience constructing and managing complex MEP systems, including large-scale power distribution/generation gear and cooling systems in mission-critical environments -10+ years of relevant experience managing general contractors and vendors, including RFP processes, bidding, change orders, quality control, and RFI/submittal tracking in construction project execution -10+ years of relevant experience constructing electrical engineering systems including large scale power distribution/generation gear and constructing mechanical engineering systems including cooling systems PREFERRED QUALIFICATIONS -Strong understanding of data center system-level architecture, including electrical (e.g., switch gear, UPS, transformers) and mechanical (cooling systems) engineering principles. -Experience in designing and managing construction of complex data centers, critical infrastructure, or large-scale MEP plants. -Proficiency in reading and interpreting construction specifications and drawings for all disciplines, and ability to create and maintain project documentation. -Knowledge of relevant building codes and regulations (e.g., Life Safety, BOCA, NFPA, NEC, OSHA) and certifications such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM). -Demonstrated ability to value engineer, finding innovative solutions to reduce costs and duration without compromising quality and reliability. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/10/2025
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Construction Manager, you will be part of a creative, diverse team tasked with solving fascinating problems in constructing Amazon Data Centers. Our data centers are industry-leading examples of energy-efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. As our Data Center Construction Manager, you will build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily, interacting with the construction trades as Amazon's owner's representative. You will be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers. At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative team of engineers and managers working daily to develop innovative data centers for our Customers. Key job responsibilities The Data Center Construction Manager will be responsible for construction project management and oversight of construction-related activities as they relate to new builds or general capital projects. This includes ownership of the project scope, quality, schedule, and budget. Some of the typical daily tasks of the Construction Manager: -Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. -Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy. -Create construction project scope and requests for proposals. -Perform financial analysis of construction. -Manage construction projects for specific initiatives aimed at increasing the resiliency of our data centers. -Conduct constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers. -Manage construction documents including submittal review, RFIs, change orders, and invoicing. -Ensure construction project quality control. Record and report key construction metrics to team members and management. -Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures. -Be a leader within the group as well as within internal and external teams that support the data center. A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS -Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management and 14+ years of relevant experience or an equivalent engineering science degree OR 18 years of related construction management experience in lieu of a degree -14+ years of relevant experience constructing and managing complex MEP systems, including large-scale power distribution/generation gear and cooling systems in mission-critical environments -10+ years of relevant experience managing general contractors and vendors, including RFP processes, bidding, change orders, quality control, and RFI/submittal tracking in construction project execution -10+ years of relevant experience constructing electrical engineering systems including large scale power distribution/generation gear and constructing mechanical engineering systems including cooling systems PREFERRED QUALIFICATIONS -Strong understanding of data center system-level architecture, including electrical (e.g., switch gear, UPS, transformers) and mechanical (cooling systems) engineering principles. -Experience in designing and managing construction of complex data centers, critical infrastructure, or large-scale MEP plants. -Proficiency in reading and interpreting construction specifications and drawings for all disciplines, and ability to create and maintain project documentation. -Knowledge of relevant building codes and regulations (e.g., Life Safety, BOCA, NFPA, NEC, OSHA) and certifications such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM). -Demonstrated ability to value engineer, finding innovative solutions to reduce costs and duration without compromising quality and reliability. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Consulting Manager, ACBS Technical Lead Location: Pittsburgh, PA (preferred) or remote. USA ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at . COGNIZANT CONSULTING Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide several Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high-performing organization continually expanding our client base and increasingly recommended by analysts such as Forrester and Gartner. And we are growing! The Role We are looking for Consulting Managers, Technical Lead who can deliver within Cognizant's Five Pillars of Consulting Excellence: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Consulting Manager, this means partnering with clients and project stakeholders, colleagues to clarify requirements and support delivery of effective solutions; applying technical and domain expertise to solve core client business challenges or inefficiencies; developing and strengthening domain knowledge and maintaining an accurate understanding of Cognizant's industry propositions and consulting capabilities; supporting business development activities of senior leaders; contributing to the development of practice initiatives or new service offerings (e.g., Strategic Control Points, development of consulting assets); and being an inspiring colleague, promoting team motivation, partnership, and ownership for projects. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below. Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now! Summary We are seeking a seasoned FIS ACBS Technical Lead with strong expertise in Lansa and IBM AS400 (iSeries) platforms to support Change the Bank (CTB) initiatives for Commercial and Institutional Banking (C&IB) operations. The role focuses on driving system enhancements, modernization, and integration efforts across the ACBS ecosystem while ensuring platform stability and scalability. Responsibilities Lead the design, development, and implementation of ACBS enhancements, upgrades, and interface integrations. Translate business and functional requirements into scalable technical solutions across ACBS modules. Develop, maintain, and optimize Lansa and RPGLE programs supporting new business capabilities. Oversee integration with enterprise systems via MQ and API services. Partner with product and infrastructure teams to plan and execute ACBS version upgrades, patch deployments, and regression testing. Contribute to cloud transition initiatives (e.g., IBM cloud) and support data migration and connectivity re-establishment. Mentor offshore development teams, perform technical reviews, and ensure adherence to best practices and quality standards. Required skills and experience: 8-12 years of experience in IT with 5+ years in FIS ACBS application development and enhancement. Hands-on experience in Lansa, RPGLE and SQL on AS400/iSeries platform. Strong understanding of ACBS technical architecture, data model, and batch processes. Proven experience in CTB delivery - new feature development, release management, and environment coordination. Exposure to ACBS upgrades, API enablement, and automation initiatives. Excellent analytical, problem-solving, and stakeholder engagement skills. Work Authorization: Must be legally authorized to work in Canada without the need for employer sponsorship, now or at any time in the future. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
12/10/2025
Full time
Consulting Manager, ACBS Technical Lead Location: Pittsburgh, PA (preferred) or remote. USA ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at . COGNIZANT CONSULTING Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide several Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high-performing organization continually expanding our client base and increasingly recommended by analysts such as Forrester and Gartner. And we are growing! The Role We are looking for Consulting Managers, Technical Lead who can deliver within Cognizant's Five Pillars of Consulting Excellence: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Consulting Manager, this means partnering with clients and project stakeholders, colleagues to clarify requirements and support delivery of effective solutions; applying technical and domain expertise to solve core client business challenges or inefficiencies; developing and strengthening domain knowledge and maintaining an accurate understanding of Cognizant's industry propositions and consulting capabilities; supporting business development activities of senior leaders; contributing to the development of practice initiatives or new service offerings (e.g., Strategic Control Points, development of consulting assets); and being an inspiring colleague, promoting team motivation, partnership, and ownership for projects. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below. Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now! Summary We are seeking a seasoned FIS ACBS Technical Lead with strong expertise in Lansa and IBM AS400 (iSeries) platforms to support Change the Bank (CTB) initiatives for Commercial and Institutional Banking (C&IB) operations. The role focuses on driving system enhancements, modernization, and integration efforts across the ACBS ecosystem while ensuring platform stability and scalability. Responsibilities Lead the design, development, and implementation of ACBS enhancements, upgrades, and interface integrations. Translate business and functional requirements into scalable technical solutions across ACBS modules. Develop, maintain, and optimize Lansa and RPGLE programs supporting new business capabilities. Oversee integration with enterprise systems via MQ and API services. Partner with product and infrastructure teams to plan and execute ACBS version upgrades, patch deployments, and regression testing. Contribute to cloud transition initiatives (e.g., IBM cloud) and support data migration and connectivity re-establishment. Mentor offshore development teams, perform technical reviews, and ensure adherence to best practices and quality standards. Required skills and experience: 8-12 years of experience in IT with 5+ years in FIS ACBS application development and enhancement. Hands-on experience in Lansa, RPGLE and SQL on AS400/iSeries platform. Strong understanding of ACBS technical architecture, data model, and batch processes. Proven experience in CTB delivery - new feature development, release management, and environment coordination. Exposure to ACBS upgrades, API enablement, and automation initiatives. Excellent analytical, problem-solving, and stakeholder engagement skills. Work Authorization: Must be legally authorized to work in Canada without the need for employer sponsorship, now or at any time in the future. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity as an Associate LNG Technician/LNG Technician/Senior LNG Technician at our Jacksonville, FL location. RESPONSIBILITIES The Associate LNG, Technician, or Senior Technician reports directly to the Plant Manager and is a member of a multi-disciplined crew responsible for the operation of a Liquefied Natural Gas (LNG) Plant. The successful candidate must be willing to work in an industrial environment, with the bulk of their time spent performing field work including the inspection, testing, service, repair, configuration, calibration, and installation of automated control systems, Human Machine Interface (HMI) consoles, network hardware, and related components. Works on complex and detailed systems, troubleshoots and repairs instruments and controls, and replaces component parts as required. Demonstrated experience with the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields: Under the supervision or direction of a Senior or Lead, performs changes to existing Honeywell Experion logic and HMI graphics, and other local Programmable Logic Controls (PLCs) to Maintain the DCS network hardware and configuration. Performs periodic backup on all DCS and supporting computers. Submit drawings and configuration changes made on the DCS, network, and field instrumentation. Assist in training and guiding less experienced Technicians and address Operations control system concerns Basic understanding of all plant DCS, Safety Instrumented System (SIS), PLC, LNG regasification and liquefaction processes and control systems. Understands control systems for plant utilities, including air, water, power generation, and nitrogen Monitors or assists in the loading of LNG Barges. Participates in training on environmental safety, operations and security procedures. Recognizes the safety and environmental consequences of actions taken Maintains the highest levels of environmental and safety compliance. May perform the duties of an LNG Technician (DCS) in a rotational shift environment, including holidays, weekends, and nights. Performs all duties applying safety protocols and adhering to regulatory mandates. Other duties as assigned. LNG Technician Applied knowledge of automated control system instruments such as flow meters, pressure gauges, thermocouples, regulators and other industrial components Competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Honeywell Experion, and Allen Bradley control systems. Knowledge of environmental regulation compliance systems. Ability to provide guidance and/or training to less experienced Technicians and Operators. Competent in workstation and server software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel Analytical and deductive reasoning skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Ability to recommend changes to DCS, instrumentation drawing and configuration documentation. Sr LNG Technician Direct experience with operations, instrumentation, DCS, PLC's and Computer systems. Applied knowledge of automated control instruments such as flow meters, pressure gauges, thermocouples, regulators, and other industrial components. Full competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Honeywell Experion and Allen Bradley control systems. Knowledge of environmental regulations and the associated control and data acquisition systems. Ability to provide guidance and/or training to Technicians and Operators. Competent in personal computer software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel. Strong analytical and deductive reasoning, oral and written communication, technical writing, and mathematical skills. Demonstrated ability to troubleshoot and solve DCS hardware and process control problems. Full ability to conduct site inspections or walk downs, including working at heights. Experience in commissioning medium to large scale industrial control installations Demonstrated ability to maintain documentation related to the DCS and instrumentation. QUALIFICATIONS Associate LNG Technician 0-2 years related plant operating experience. LNG Technician At least 3 years related plant operating and maintenance experience. Sr LNG Technician At least 5+ years related plant operating and maintenance experience. Computer skills sufficient for operating, programming, and auditing databases and other applications. Ability to demonstrate knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Ability to demonstrate knowledge of environmental regulations. Must be able to demonstrate basic computer skills with a knowledge of Microsoft Word and Excel. Ability to demonstrate analytical and deductive reasoning skills, laboratory skills, oral and written communication skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Must be able to maintain a valid driver's license. Maintains specialized equipment (e.g., CO2 Analyzers, Moisture Analyzers, and Gas Chromatographs). Must be able to read and interpret engineering drawings including electrical and control schematics, P&IDs, and piping drawings. Must be able to obtain a TWIC (Transportation Work Identification Credential) upon employment. Must be able to work outside and in a noisy environment. Must be able to do the following: Walking, climbing, and lifting. Effective communication skills. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Preferred Degree Electronic or Mechanical Must be able to obtain a TWIC (Transportation Work Identification Credential) upon employment. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification Job Category LNG Operations Posting Date 2025-12-09 Apply Before 2026-01-15T04:59 00 Job Schedule Full time Locations 9225 Dames Point Rd, Jacksonville, FL, 32226, US Relocation Assistance Available for this position dependent upon eligibility requirements Business Modular LNG Holdings, Inc. Compensation details: 28.88-47.7 PI31565ef792dc-8979
12/09/2025
Full time
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity as an Associate LNG Technician/LNG Technician/Senior LNG Technician at our Jacksonville, FL location. RESPONSIBILITIES The Associate LNG, Technician, or Senior Technician reports directly to the Plant Manager and is a member of a multi-disciplined crew responsible for the operation of a Liquefied Natural Gas (LNG) Plant. The successful candidate must be willing to work in an industrial environment, with the bulk of their time spent performing field work including the inspection, testing, service, repair, configuration, calibration, and installation of automated control systems, Human Machine Interface (HMI) consoles, network hardware, and related components. Works on complex and detailed systems, troubleshoots and repairs instruments and controls, and replaces component parts as required. Demonstrated experience with the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields: Under the supervision or direction of a Senior or Lead, performs changes to existing Honeywell Experion logic and HMI graphics, and other local Programmable Logic Controls (PLCs) to Maintain the DCS network hardware and configuration. Performs periodic backup on all DCS and supporting computers. Submit drawings and configuration changes made on the DCS, network, and field instrumentation. Assist in training and guiding less experienced Technicians and address Operations control system concerns Basic understanding of all plant DCS, Safety Instrumented System (SIS), PLC, LNG regasification and liquefaction processes and control systems. Understands control systems for plant utilities, including air, water, power generation, and nitrogen Monitors or assists in the loading of LNG Barges. Participates in training on environmental safety, operations and security procedures. Recognizes the safety and environmental consequences of actions taken Maintains the highest levels of environmental and safety compliance. May perform the duties of an LNG Technician (DCS) in a rotational shift environment, including holidays, weekends, and nights. Performs all duties applying safety protocols and adhering to regulatory mandates. Other duties as assigned. LNG Technician Applied knowledge of automated control system instruments such as flow meters, pressure gauges, thermocouples, regulators and other industrial components Competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Honeywell Experion, and Allen Bradley control systems. Knowledge of environmental regulation compliance systems. Ability to provide guidance and/or training to less experienced Technicians and Operators. Competent in workstation and server software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel Analytical and deductive reasoning skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Ability to recommend changes to DCS, instrumentation drawing and configuration documentation. Sr LNG Technician Direct experience with operations, instrumentation, DCS, PLC's and Computer systems. Applied knowledge of automated control instruments such as flow meters, pressure gauges, thermocouples, regulators, and other industrial components. Full competency in performing Distributed Controls System (DCS) or Programmable Logic Controls (PLCs) changes in logic, graphics, control loop configuration and network configuration. Previous work experience demonstrating technical knowledge of Honeywell Experion and Allen Bradley control systems. Knowledge of environmental regulations and the associated control and data acquisition systems. Ability to provide guidance and/or training to Technicians and Operators. Competent in personal computer software and hardware troubleshooting and repair. Strong computer skills with a knowledge of Microsoft Word, Access, and Excel. Strong analytical and deductive reasoning, oral and written communication, technical writing, and mathematical skills. Demonstrated ability to troubleshoot and solve DCS hardware and process control problems. Full ability to conduct site inspections or walk downs, including working at heights. Experience in commissioning medium to large scale industrial control installations Demonstrated ability to maintain documentation related to the DCS and instrumentation. QUALIFICATIONS Associate LNG Technician 0-2 years related plant operating experience. LNG Technician At least 3 years related plant operating and maintenance experience. Sr LNG Technician At least 5+ years related plant operating and maintenance experience. Computer skills sufficient for operating, programming, and auditing databases and other applications. Ability to demonstrate knowledge of analytical chemistry and laboratory concepts and techniques, particularly as they relate to analytical techniques for high-purity water. Ability to demonstrate knowledge of environmental regulations. Must be able to demonstrate basic computer skills with a knowledge of Microsoft Word and Excel. Ability to demonstrate analytical and deductive reasoning skills, laboratory skills, oral and written communication skills, instrumentation skills, and mathematical skills. Ability to troubleshoot and solve equipment or process problems. Ability to conduct site inspections or walk downs, including working at heights. Must be able to maintain a valid driver's license. Maintains specialized equipment (e.g., CO2 Analyzers, Moisture Analyzers, and Gas Chromatographs). Must be able to read and interpret engineering drawings including electrical and control schematics, P&IDs, and piping drawings. Must be able to obtain a TWIC (Transportation Work Identification Credential) upon employment. Must be able to work outside and in a noisy environment. Must be able to do the following: Walking, climbing, and lifting. Effective communication skills. Education Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Preferred Degree Electronic or Mechanical Must be able to obtain a TWIC (Transportation Work Identification Credential) upon employment. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification Job Category LNG Operations Posting Date 2025-12-09 Apply Before 2026-01-15T04:59 00 Job Schedule Full time Locations 9225 Dames Point Rd, Jacksonville, FL, 32226, US Relocation Assistance Available for this position dependent upon eligibility requirements Business Modular LNG Holdings, Inc. Compensation details: 28.88-47.7 PI31565ef792dc-8979
Staff Hydrogeologist (Field Focused) Montgomery & Associates (M&A) is seeking a full-time hydrogeologist to join our growing team at our Tucson, Arizona headquarters. Most work will occur in Arizona, with occasional field assignments in southern California or Nevada. This position offers a mix of field and office work, focusing on projects involving water well drilling, lithologic logging, well construction, sampling, and testing. We encourage you to apply if you have 1-5 years of experience, a degree in geology, hydrology, or a related field, and an interest or background in well drilling, construction, and testing methods. We're looking for a self-motivated professional with strong time management, organizational, and communication skills. Duties will vary from day to day and week to week, with an expected average of 65% fieldwork and 35% office work. M&A provides comprehensive training for both field and office tasks. Some assignments may be in remote areas or other western states. Fieldwork Duties Observe and document drilling operations, which includes preparing and describing drill cuttings samples in both basin-fill and hard rock geologic settings, characterizing hydrogeologic conditions and contacts, and reviewing and interpreting borehole geophysical logs Monitor well and production well installation and development, including inspection of materials, verification of compliance with technical specifications, and direction of drilling contractor Observe and document well development, rehabilitation, and pump installation procedures Measure water levels and download dataloggers Install, configure, or modify instrumentation and telemetry systems related to groundwater and surface water monitoring Conduct pumping, slug, infiltration, and other types of field tests with instruction Collect and document water and soil samples and measure water quality parameters Follow applicable health and safety protocols, regulations policies, and procedures Maintain detailed field notes and communicate daily activities to project managers and clients Office Duties Develop scopes of work, sampling and analysis plans, drilling program technical specifications, and health and safety plans Prepare lithologic logs Prepare water and soil sample documentation and submit samples to laboratories Use spreadsheets and graphing software to create data tables and plots to analyze field data Process and analyze pumping test data to determine hydraulic parameters and estimate production capacity Manage, configure, and modify instrumentation remotely and integrate data to in-house data management systems Prepare data summaries, presentations, and technical reports/memos Participate in client meetings/teleconferences to present program results and recommendations Qualifications 1-5 years of experience overseeing water well drilling, construction, development, and testing; experience with different drilling methods and their application Willingness to learn well design fundamentals including well construction materials and applications, sizing of filter pack material and/or formation stabilizer, types of well screen and applications, and Arizona well construction standards Interest in developing technical specifications for the drilling, construction, and testing of water wells Undergraduate degree in hydrology, geology, engineering, or related field; graduate degree preferred Able and willing to travel to out-of-town and potentially out-of-state field locations Work occasionally long shifts (up to 14 hours per day) with potential night shifts; field tours can range from 1 day to 2 weeks Ability to lift 50 pounds and perform the following actions: standing for long periods of time, stooping/kneeling/crouching, and walking/hiking on uneven terrain Use of electrical and electronic test instruments, hand and power tools. Strong organizational, troubleshooting, and problem-solving skills Proficiency with Microsoft Office Suite Excellent verbal and written communication skills, positive and enthusiastic attitude Possession of a reliable vehicle and valid U.S. driver's license with clean driving record Ability to legally work in the U.S.; must pass background check and drug test if requested At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Western U.S. projects and travel opportunities Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan An Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI863c3c5-
12/09/2025
Full time
Staff Hydrogeologist (Field Focused) Montgomery & Associates (M&A) is seeking a full-time hydrogeologist to join our growing team at our Tucson, Arizona headquarters. Most work will occur in Arizona, with occasional field assignments in southern California or Nevada. This position offers a mix of field and office work, focusing on projects involving water well drilling, lithologic logging, well construction, sampling, and testing. We encourage you to apply if you have 1-5 years of experience, a degree in geology, hydrology, or a related field, and an interest or background in well drilling, construction, and testing methods. We're looking for a self-motivated professional with strong time management, organizational, and communication skills. Duties will vary from day to day and week to week, with an expected average of 65% fieldwork and 35% office work. M&A provides comprehensive training for both field and office tasks. Some assignments may be in remote areas or other western states. Fieldwork Duties Observe and document drilling operations, which includes preparing and describing drill cuttings samples in both basin-fill and hard rock geologic settings, characterizing hydrogeologic conditions and contacts, and reviewing and interpreting borehole geophysical logs Monitor well and production well installation and development, including inspection of materials, verification of compliance with technical specifications, and direction of drilling contractor Observe and document well development, rehabilitation, and pump installation procedures Measure water levels and download dataloggers Install, configure, or modify instrumentation and telemetry systems related to groundwater and surface water monitoring Conduct pumping, slug, infiltration, and other types of field tests with instruction Collect and document water and soil samples and measure water quality parameters Follow applicable health and safety protocols, regulations policies, and procedures Maintain detailed field notes and communicate daily activities to project managers and clients Office Duties Develop scopes of work, sampling and analysis plans, drilling program technical specifications, and health and safety plans Prepare lithologic logs Prepare water and soil sample documentation and submit samples to laboratories Use spreadsheets and graphing software to create data tables and plots to analyze field data Process and analyze pumping test data to determine hydraulic parameters and estimate production capacity Manage, configure, and modify instrumentation remotely and integrate data to in-house data management systems Prepare data summaries, presentations, and technical reports/memos Participate in client meetings/teleconferences to present program results and recommendations Qualifications 1-5 years of experience overseeing water well drilling, construction, development, and testing; experience with different drilling methods and their application Willingness to learn well design fundamentals including well construction materials and applications, sizing of filter pack material and/or formation stabilizer, types of well screen and applications, and Arizona well construction standards Interest in developing technical specifications for the drilling, construction, and testing of water wells Undergraduate degree in hydrology, geology, engineering, or related field; graduate degree preferred Able and willing to travel to out-of-town and potentially out-of-state field locations Work occasionally long shifts (up to 14 hours per day) with potential night shifts; field tours can range from 1 day to 2 weeks Ability to lift 50 pounds and perform the following actions: standing for long periods of time, stooping/kneeling/crouching, and walking/hiking on uneven terrain Use of electrical and electronic test instruments, hand and power tools. Strong organizational, troubleshooting, and problem-solving skills Proficiency with Microsoft Office Suite Excellent verbal and written communication skills, positive and enthusiastic attitude Possession of a reliable vehicle and valid U.S. driver's license with clean driving record Ability to legally work in the U.S.; must pass background check and drug test if requested At M&A, our mission is to promote a fulfilling and respectful work culture where employees collaborate to deliver pragmatic water resource solutions grounded in the principles of integrity, scientific rigor, and environmental responsibility. We are independently owned by practicing scientists who are committed to these values and to supporting our community partners. Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Challenging and collaborative multidisciplinary projects On the job mentoring by senior professionals Western U.S. projects and travel opportunities Medical, dental, vision insurance, flexible Spending Account, HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Paid parental leave Employer matching 401k retirement plan An Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI863c3c5-
