Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Houston market. While the role is fully remote, candidates located within or near Houston, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Houston market. While the role is fully remote, candidates located within or near Houston, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Houston market. While the role is fully remote, candidates located within or near Houston, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Houston market. While the role is fully remote, candidates located within or near Houston, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is business to business. You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.S. This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. By joining Staples, you'll have the opportunity to grow your career in a supportive environment that is committed to your success and development. What you'll be doing: Revenue responsibility of $30-40M Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC) Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy. Partner with Outside Developers to drive sales through program compliance at all account sites Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process and ability to support product selection and standardization of products assortments. Engage CSM to manage customer experience and complete customer maintenance requests. Establishes and maintains business management relationships with the senior executive team members within customer base. Experience in Education, State & Local Government beneficial but not a requirement What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision What's needed- Basic Qualifications Experience and proven track record of managing programs or business development Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change What's needed - Preferred Qualifications: Bachelor's degree or relevant experience Experience working with Gov't and Education Coops Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospective experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. the specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.S. This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. By joining Staples, you'll have the opportunity to grow your career in a supportive environment that is committed to your success and development. What you'll be doing: Revenue responsibility of $30-40M Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC) Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy. Partner with Outside Developers to drive sales through program compliance at all account sites Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process and ability to support product selection and standardization of products assortments. Engage CSM to manage customer experience and complete customer maintenance requests. Establishes and maintains business management relationships with the senior executive team members within customer base. Experience in Education, State & Local Government beneficial but not a requirement What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision What's needed- Basic Qualifications Experience and proven track record of managing programs or business development Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change What's needed - Preferred Qualifications: Bachelor's degree or relevant experience Experience working with Gov't and Education Coops Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospective experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. the specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Precision Engagement Systems Team is currently looking for a Lead Electrical Design and Analysis Engineer to join the team based in St. Charles, MO. This candidate will be a part of a high-performing engineering team that is immersed in development and high non-recurring projects. The candidate will be accountable to oversee all design and analysis aspects of Common SIL Test Equipment for Precision Engagement System Products. This candidate will need to work closely with executive functional and program leadership, program and product chief engineers, and the product team members to develop the overall technology roadmap for Common SIL Test Equipment for Precision Engagement System Products, provide oversight and guidance to resolve all complex technical issues, and mentor engineers. The candidate must exemplify the Boeing Behaviors in day-to-day operations. Position Responsibilities: Develops and documents moderately complex electronic and electrical system requirements Designs hardware, software and interface specifications Tests and validates to ensure system designs meet operational and functional requirements Assists in monitoring supplier performance to ensure system integration and compliance with requirements Solves problems concerning fielded hardware and software over the entire product lifecycle Researches specific technology advances for potential application to company business needs Experience as a Lead Technical Engineer Requires 25% travel International and US Requires Valid Passport for International Travel This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science 9+ years related work experience or an equivalent combination of education and experience Proficiency with electrical design tools and software Strong understanding of electrical systems, circuits, and components Ability to perform complex electrical analyses and simulations Experience with industry standards and regulatory requirements Ability to obtain special access programs (SAP) Preferred Qualifications (Desired Skills/Experience): 14+ years related work experience or an equivalent combination of education and experience Advanced degree (Master's or PhD) in Electrical Engineering or related field Experience with specific electrical design software such as MATLAB, SPICE, or similar tools Knowledge of aerospace industry standards and practices Ability to mentor and train junior engineers Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift Work Statement: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range for Senior Level 4: $129,200 - $174,800 Summary pay range for Senior Level 5: $154,700 - $209,300 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
12/16/2025
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Precision Engagement Systems Team is currently looking for a Lead Electrical Design and Analysis Engineer to join the team based in St. Charles, MO. This candidate will be a part of a high-performing engineering team that is immersed in development and high non-recurring projects. The candidate will be accountable to oversee all design and analysis aspects of Common SIL Test Equipment for Precision Engagement System Products. This candidate will need to work closely with executive functional and program leadership, program and product chief engineers, and the product team members to develop the overall technology roadmap for Common SIL Test Equipment for Precision Engagement System Products, provide oversight and guidance to resolve all complex technical issues, and mentor engineers. The candidate must exemplify the Boeing Behaviors in day-to-day operations. Position Responsibilities: Develops and documents moderately complex electronic and electrical system requirements Designs hardware, software and interface specifications Tests and validates to ensure system designs meet operational and functional requirements Assists in monitoring supplier performance to ensure system integration and compliance with requirements Solves problems concerning fielded hardware and software over the entire product lifecycle Researches specific technology advances for potential application to company business needs Experience as a Lead Technical Engineer Requires 25% travel International and US Requires Valid Passport for International Travel This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science 9+ years related work experience or an equivalent combination of education and experience Proficiency with electrical design tools and software Strong understanding of electrical systems, circuits, and components Ability to perform complex electrical analyses and simulations Experience with industry standards and regulatory requirements Ability to obtain special access programs (SAP) Preferred Qualifications (Desired Skills/Experience): 14+ years related work experience or an equivalent combination of education and experience Advanced degree (Master's or PhD) in Electrical Engineering or related field Experience with specific electrical design software such as MATLAB, SPICE, or similar tools Knowledge of aerospace industry standards and practices Ability to mentor and train junior engineers Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift Work Statement: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range for Senior Level 4: $129,200 - $174,800 Summary pay range for Senior Level 5: $154,700 - $209,300 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Hourly Pay Range: $51.07 - $79.16 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Director of Sterile Processing - Sterile Processing Department Position Highlights: Position: Director of Sterile Processing Location: Oversight of 8 Endeavor Health Hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) Full Time/Part Time: Full time Hours: 8:00am-5:00pm with 24/7 responsibility Required Travel: Yes What you will do: Abides by all of the applicable policies, procedures and guidelines of Endeavor Health and assists in the administration of Endeavor Health regulatory compliance. Ensures that actionable items are resolved in a timely fashion or escalated to executive level leadership as appropriate. Requires in-depth knowledge of sterile processing and high level disinfection. Builds effective relationships in order to create and maintain a cohesive team Effectively communicates, both verbally and written, performance expectations, instructions, department and organization updates to SPD leadership staff in addition to keeping local department heads and executive-level leadership informed of relevant information. Promotes effective team relations within the unit and across other departments in addition to fostering an environment that promotes strong decision making and problem solving by the staff. Develops strong relationships with other departments and senior leaders to promote staff collaboration, efficiencies and results. Ability to represent Sterile Processing in Department Head Meetings and in meetings with Operating Room/Offsite locations. Responsible for employee engagement of departments; includes implementing employee engagement action plan, mentoring, holding staff accountable, bridging connections with OR and other procedural areas Manages budgets within multiple cost centers. Responsible for high impact performance related to costs related to sterile processing across the system. Staffing supplies and services. Provides direction. Responsible for setting goals and roadmaps specific to staffing and budgets. Collects data and updates policies. Responsible for collecting and collating statistical data and graphs for required reports relating to task performance and productivity. Responsible for developing and/or updating departmental policies, procedures, goals, and objectives. Responsible for implementing process improvements based on data/information received via reports. Independently solves complex problems related to throughput and quality of instrument trays Responsible for organizing multi-disciplinary teams to ensure buy-in and understanding of issues and potential solutions related to sterile processing and high level disinfection. What you will need: Education: Bachelor's degree with 7 years SPD Experience Certification: Certification through the Board for Sterile Processing and Distribution (CBSPD) or Healthcare Sterile Processing Association (HSPA). Leadership Certification through CBSPD or HSPA must be obtained within one (1) year of hire. Experience: In lieu of education requirements, applicants with a minimum of 10 years SPD experience and a minimum of 7 years of leadership will be considered. 7 years SPD experience and familiarity with surgical instrumentation. Minimum of two years supervisory experience preferred. Unique or Preferred Skills: Microsoft Office Suite experience with advanced Excel skills. Ability to navigate system application and run analytical reports Benefits (For full time or part time positions): Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
12/16/2025
Full time
Hourly Pay Range: $51.07 - $79.16 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Director of Sterile Processing - Sterile Processing Department Position Highlights: Position: Director of Sterile Processing Location: Oversight of 8 Endeavor Health Hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) Full Time/Part Time: Full time Hours: 8:00am-5:00pm with 24/7 responsibility Required Travel: Yes What you will do: Abides by all of the applicable policies, procedures and guidelines of Endeavor Health and assists in the administration of Endeavor Health regulatory compliance. Ensures that actionable items are resolved in a timely fashion or escalated to executive level leadership as appropriate. Requires in-depth knowledge of sterile processing and high level disinfection. Builds effective relationships in order to create and maintain a cohesive team Effectively communicates, both verbally and written, performance expectations, instructions, department and organization updates to SPD leadership staff in addition to keeping local department heads and executive-level leadership informed of relevant information. Promotes effective team relations within the unit and across other departments in addition to fostering an environment that promotes strong decision making and problem solving by the staff. Develops strong relationships with other departments and senior leaders to promote staff collaboration, efficiencies and results. Ability to represent Sterile Processing in Department Head Meetings and in meetings with Operating Room/Offsite locations. Responsible for employee engagement of departments; includes implementing employee engagement action plan, mentoring, holding staff accountable, bridging connections with OR and other procedural areas Manages budgets within multiple cost centers. Responsible for high impact performance related to costs related to sterile processing across the system. Staffing supplies and services. Provides direction. Responsible for setting goals and roadmaps specific to staffing and budgets. Collects data and updates policies. Responsible for collecting and collating statistical data and graphs for required reports relating to task performance and productivity. Responsible for developing and/or updating departmental policies, procedures, goals, and objectives. Responsible for implementing process improvements based on data/information received via reports. Independently solves complex problems related to throughput and quality of instrument trays Responsible for organizing multi-disciplinary teams to ensure buy-in and understanding of issues and potential solutions related to sterile processing and high level disinfection. What you will need: Education: Bachelor's degree with 7 years SPD Experience Certification: Certification through the Board for Sterile Processing and Distribution (CBSPD) or Healthcare Sterile Processing Association (HSPA). Leadership Certification through CBSPD or HSPA must be obtained within one (1) year of hire. Experience: In lieu of education requirements, applicants with a minimum of 10 years SPD experience and a minimum of 7 years of leadership will be considered. 7 years SPD experience and familiarity with surgical instrumentation. Minimum of two years supervisory experience preferred. Unique or Preferred Skills: Microsoft Office Suite experience with advanced Excel skills. Ability to navigate system application and run analytical reports Benefits (For full time or part time positions): Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/16/2025
Full time
Director, Technical Program Manager (API Strategies) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Methodist Le Bonheur Healthcare
Jonesboro, Arkansas
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
12/16/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater New York City Metro market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/16/2025
Full time
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater New York City Metro market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Northwestern Mutual Capital (NMC) is a committed investor in the private credit (senior & mezzanine) and equity co-investment (common & structured) markets and a leading player in the investment grade privately placed debt market. Collectively, the team manages $65B of AUM. NMC manages capital primarily for The Northwestern Mutual Life Insurance Company, a highly-rated life insurance company with a 165+ year legacy. The stability of our capital base has led private equity firms and corporations around the world to rely on NMC for strategic funding to support leveraged transactions and capital investments. The Pre-MBA NMC Associate position provides an outstanding opportunity to engage with NMC's Private Equity partners, develop a strong analytical framework, and succeed in a high-volume, lean deal team environment. Please note, this opening is for a targeted 2026 start date Associate Responsibilities: Analyze and evaluate private equity and private credit investments across a wide range of industries. Analyze and evaluate private equity and private credit investments across a wide range of industries. Develop investment theses. Develop investment theses. Perform detailed financial analysis and modeling. Perform detailed financial analysis and modeling. Assist in the writing of investment memos and present opportunities during investment committee discussions. Assist in the writing of investment memos and present opportunities during investment committee discussions. Cultivate relationships with internal and external stakeholders, including senior level executives, legal counsels, investment bankers, and private equity sponsors. Cultivate relationships with internal and external stakeholders, including senior level executives, legal counsels, investment bankers, and private equity sponsors. Actively monitor portfolio performance. Actively monitor portfolio performance. Qualifications: Four-year undergraduate degree in finance, accounting, economics, or mathematics and a track record of academic excellence. Four-year undergraduate degree in finance, accounting, economics, or mathematics and a track record of academic excellence. Two-to-Four years of relevant experience: investment banking, equity research, private equity, corporate development. Two-to-Four years of relevant experience: investment banking, equity research, private equity, corporate development. A broad knowledge of investments, an understanding of economic forces affecting a wide range of industries, proficiency in accounting, and strong computer modeling skills, and intellectual curiosity. A broad knowledge of investments, an understanding of economic forces affecting a wide range of industries, proficiency in accounting, and strong computer modeling skills, and intellectual curiosity. Strong interpersonal skills including written / oral communication and relationship building. Strong interpersonal skills including written / oral communication and relationship building. Compensation Range: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
12/16/2025
Full time
Northwestern Mutual Capital (NMC) is a committed investor in the private credit (senior & mezzanine) and equity co-investment (common & structured) markets and a leading player in the investment grade privately placed debt market. Collectively, the team manages $65B of AUM. NMC manages capital primarily for The Northwestern Mutual Life Insurance Company, a highly-rated life insurance company with a 165+ year legacy. The stability of our capital base has led private equity firms and corporations around the world to rely on NMC for strategic funding to support leveraged transactions and capital investments. The Pre-MBA NMC Associate position provides an outstanding opportunity to engage with NMC's Private Equity partners, develop a strong analytical framework, and succeed in a high-volume, lean deal team environment. Please note, this opening is for a targeted 2026 start date Associate Responsibilities: Analyze and evaluate private equity and private credit investments across a wide range of industries. Analyze and evaluate private equity and private credit investments across a wide range of industries. Develop investment theses. Develop investment theses. Perform detailed financial analysis and modeling. Perform detailed financial analysis and modeling. Assist in the writing of investment memos and present opportunities during investment committee discussions. Assist in the writing of investment memos and present opportunities during investment committee discussions. Cultivate relationships with internal and external stakeholders, including senior level executives, legal counsels, investment bankers, and private equity sponsors. Cultivate relationships with internal and external stakeholders, including senior level executives, legal counsels, investment bankers, and private equity sponsors. Actively monitor portfolio performance. Actively monitor portfolio performance. Qualifications: Four-year undergraduate degree in finance, accounting, economics, or mathematics and a track record of academic excellence. Four-year undergraduate degree in finance, accounting, economics, or mathematics and a track record of academic excellence. Two-to-Four years of relevant experience: investment banking, equity research, private equity, corporate development. Two-to-Four years of relevant experience: investment banking, equity research, private equity, corporate development. A broad knowledge of investments, an understanding of economic forces affecting a wide range of industries, proficiency in accounting, and strong computer modeling skills, and intellectual curiosity. A broad knowledge of investments, an understanding of economic forces affecting a wide range of industries, proficiency in accounting, and strong computer modeling skills, and intellectual curiosity. Strong interpersonal skills including written / oral communication and relationship building. Strong interpersonal skills including written / oral communication and relationship building. Compensation Range: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
