14 jobs found

Description: Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve. Our Retail Division is the cornerstone of what makes banking with NESB different. Deeply rooted within our communities, we strive to deliver exceptional customer service while forming lasting and meaningful relationships with our customers and community partners through our service-focused model. We take great pride in being recognized as a Top Place to Work. Our commitment to growth and innovation extends well beyond the communities we serve and the products and services we offer. Whether you are a seasoned professional or just starting out, by joining the NESB team today , you're taking a step towards investing in your tomorrow . Shop Local. Bank Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed and valued every time they visit one of our branches. Tapping into your exceptional customer service skills, you'll assist customers by leveraging a comprehensive understanding of deposit and consumer loan products to efficiently and accurately process customer requests. What you will do: Your upbeat and enthusiastic demeanor will shine as you engage with customers, providing them with valuable financial education and guiding them through our range of banking products and services tailored to their needs. A typical day will have you: Greeting and welcoming customers courteously, identifying their financial needs and providing excellent service. Meeting assigned customer service and sales goals while recommending appropriate solutions and referring to product specialists when necessary. Completing customer requests, including account openings, maintenance, and routine transactions such as deposits and withdrawals, check cashing, etc. Maintaining and balancing cash drawers, reconciling discrepancies to ensure accuracy. Complying with bank operations and security procedures, participating in dual-control functions and maintaining customer traffic surveys. Developing and deepening customer relationships by efficiently resolving issues and enhancing knowledge of bank products and services. Following all bank security, compliance, and established policies and procedures. Requirements: To thrive in this role, you will need: A high school diploma or equivalent with 1-3 years of related cash handling customer-facing experience. You have enjoyed assisting customers in retail stores, restaurants, etc. Exceptional customer service skills. You are a strong communicator who easily engages with people. Proven cross-selling experience. You make relevant product recommendations that will benefit the customer. A dedication to detail and efficiency. You take pride in delivering accurate and timely work that enhances the customer experience. Strong computer and math skills, with a commitment to confidentiality. You utilize technology effectively to streamline processes while safeguarding sensitive information. High level of accountability, teamwork, and a growth mindset. You actively seek feedback and collaborate with others to drive continuous improvement in both personal and team performance. The pay range for this position is based on the lowest to highest salary we reasonably and in good faith expect to pay for this position at the time of this posting. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay. The posted range may be modified in the future as market data or organizational priorities change. Physical Demands: This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one's workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds. Note The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. North Easton Savings Bank is dedicated to being an equal opportunity workplace. To reach and maintain this goal, the Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. North Easton Savings Bank welcomes diversity and we believe that diversity is the root of successful teams and an overall successful workplace. NESB123 PIf223e13bdfd7-1132

DescriptionAt Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Teaching and Learning Strategist (Psychology) plays a critical role in surfacing, validating, and amplifying pedagogical needs that inform Macmillan Learning's courseware and digital solutions. As a pedagogical expert, the TLS engages with instructors, departments, and institutions to uncover real-world teaching challenges and translate them into actionable insights. The Teaching and Learning Strategist (Psychology) partners closely with the Program team to inform investment decisions, with Course Product Managers to develop insights based on platform data, with Sales to capture feedback from onboarding and adoption, and with the Learning Science & Research (LSR) team to integrate evidence-based practices into courses and inform research into customer pain points. A key responsibility of this role is to identify, cultivate, and sustain relationships with thoughtful, forward-looking instructors who can co-create, pilot, and provide ongoing feedback that directly informs Macmillan's product development and pedagogical strategy. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Pedagogical Insights Discovery Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption. Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments. Translate findings into insights that inform business opportunities and strategies. Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention. Be expert in and curious about platform behavioral data and dashboards. Collaborate with Course Product Managers to develop insights and hypotheses for further research. Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success. Co-develop personas, use cases, and narratives that tie Macmillan's solutions to measurable, ongoing teaching impact. Instructor Network and Engagement Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies. Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors. Develop instructor advocates who champion Macmillan's solutions within their institutions and reinforce long-term retention. Campus travel and conference participation should be prioritized as methods of building relationships. Go-to-Market and Customer-Facing Enablement Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs. Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs. Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides. Partner with Marketing to highlight pedagogical value in messaging and campaigns. Provide Sales with clear narratives and training that connect instructor pain points to Macmillan's solutions. Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace. Competitive and Market Scanning Continuously evaluate competitor platforms and instructional practices to ensure Macmillan's solutions remain differentiated and sticky. Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design. Assess potential external partners who could strengthen Macmillan's pedagogical credibility or product portfolio. Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning. Internal Pedagogical Thought Leadership Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams. Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications. Required Qualifications: Master's Degree in Psychology. 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends. Curriculum design experience. Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making. Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives. Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment. Preferred Qualifications: Teaching experience in a higher education. Experience supporting customers using learning management or courseware solutions. Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation. Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization. Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning. Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement. Salary Range: $75,000 - $85,000 / year. Exemption Status: Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week - regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more! Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit or see us on or join our . Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany. At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning . click apply for full job details

Description: Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve. Our Retail Division is the cornerstone of what makes banking with NESB different. Deeply rooted within our communities, we strive to deliver exceptional customer service while forming lasting and meaningful relationships with our customers and community partners through our service-focused model. We take great pride in being recognized as a Top Place to Work. Our commitment to growth and innovation extends well beyond the communities we serve and the products and services we offer. Whether you are a seasoned professional or just starting out, by joining the NESB team today , you're taking a step towards investing in your tomorrow . Shop Local. Bank Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed and valued every time they visit one of our branches. Tapping into your exceptional customer service skills, you'll assist customers by leveraging a comprehensive understanding of deposit and consumer loan products to efficiently and accurately process customer requests. What you will do: Your upbeat and enthusiastic demeanor will shine as you engage with customers, providing them with valuable financial education and guiding them through our range of banking products and services tailored to their needs. A typical day will have you: Greeting and welcoming customers courteously, identifying their financial needs and providing excellent service. Meeting assigned customer service and sales goals while recommending appropriate solutions and referring to product specialists when necessary. Completing customer requests, including account openings, maintenance, and routine transactions such as deposits and withdrawals, check cashing, etc. Maintaining and balancing cash drawers, reconciling discrepancies to ensure accuracy. Complying with bank operations and security procedures, participating in dual-control functions and maintaining customer traffic surveys. Developing and deepening customer relationships by efficiently resolving issues and enhancing knowledge of bank products and services. Following all bank security, compliance, and established policies and procedures. Requirements: To thrive in this role, you will need: A high school diploma or equivalent with 1-3 years of related cash handling customer-facing experience. You have enjoyed assisting customers in retail stores, restaurants, etc. Exceptional customer service skills. You are a strong communicator who easily engages with people. Proven cross-selling experience. You make relevant product recommendations that will benefit the customer. A dedication to detail and efficiency. You take pride in delivering accurate and timely work that enhances the customer experience. Strong computer and math skills, with a commitment to confidentiality. You utilize technology effectively to streamline processes while safeguarding sensitive information. High level of accountability, teamwork, and a growth mindset. You actively seek feedback and collaborate with others to drive continuous improvement in both personal and team performance. The pay range for this position is based on the lowest to highest salary we reasonably and in good faith expect to pay for this position at the time of this posting. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay. The posted range may be modified in the future as market data or organizational priorities change. Physical Demands: This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one's workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds. Note The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. North Easton Savings Bank is dedicated to being an equal opportunity workplace. To reach and maintain this goal, the Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. North Easton Savings Bank welcomes diversity and we believe that diversity is the root of successful teams and an overall successful workplace. NESB123 PI13e26b579d12-3696

Description: Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve. Our Retail Division is the cornerstone of what makes banking with NESB different. Deeply rooted within our communities, we strive to deliver exceptional customer service while forming lasting and meaningful relationships with our customers and community partners through our service-focused model. We take great pride in being recognized as a Top Place to Work. Our commitment to growth and innovation extends well beyond the communities we serve and the products and services we offer. Whether you are a seasoned professional or just starting out, by joining the NESB team today , you're taking a step towards investing in your tomorrow . Shop Local. Bank Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed and valued every time they visit one of our branches. Tapping into your exceptional customer service skills, you'll assist customers by leveraging a comprehensive understanding of deposit and consumer loan products to efficiently and accurately process customer requests. What you will do: Your upbeat and enthusiastic demeanor will shine as you engage with customers, providing them with valuable financial education and guiding them through our range of banking products and services tailored to their needs. A typical day will have you: Greeting and welcoming customers courteously, identifying their financial needs and providing excellent service. Meeting assigned customer service and sales goals while recommending appropriate solutions and referring to product specialists when necessary. Completing customer requests, including account openings, maintenance, and routine transactions such as deposits and withdrawals, check cashing, etc. Maintaining and balancing cash drawers, reconciling discrepancies to ensure accuracy. Complying with bank operations and security procedures, participating in dual-control functions and maintaining customer traffic surveys. Developing and deepening customer relationships by efficiently resolving issues and enhancing knowledge of bank products and services. Following all bank security, compliance, and established policies and procedures. Requirements: To thrive in this role, you will need: A high school diploma or equivalent with 1-3 years of related cash handling customer-facing experience. You have enjoyed assisting customers in retail stores, restaurants, etc. Exceptional customer service skills. You are a strong communicator who easily engages with people. Proven cross-selling experience. You make relevant product recommendations that will benefit the customer. A dedication to detail and efficiency. You take pride in delivering accurate and timely work that enhances the customer experience. Strong computer and math skills, with a commitment to confidentiality. You utilize technology effectively to streamline processes while safeguarding sensitive information. High level of accountability, teamwork, and a growth mindset. You actively seek feedback and collaborate with others to drive continuous improvement in both personal and team performance. The pay range for this position is based on the lowest to highest salary we reasonably and in good faith expect to pay for this position at the time of this posting. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay. The posted range may be modified in the future as market data or organizational priorities change. Physical Demands: This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one's workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds. Note The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. North Easton Savings Bank is dedicated to being an equal opportunity workplace. To reach and maintain this goal, the Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. North Easton Savings Bank welcomes diversity and we believe that diversity is the root of successful teams and an overall successful workplace. NESB123 PIa664be6c0d4a-3694

Job Summary The Guest Service Specialist at Chanticleer Inn Bed & Breakfast supports an exceptional boutique lodging experience atop historic Lookout Mountain by delivering warm, attentive, and professional guest service throughout each stay. This role serves as a key point of contact for guests, supporting daily front-of-house operations, guest communications, light food service, property oversight, and cash handling. Typical work schedules occur between 7:00 AM and 7:00 PM, with shifts ranging from 6-8 hours. Under the direction of the Chanticleer & Grandview Manager, the Guest Service Specialist ensures that guests feel welcomed, informed, and well cared for at every touchpoint. Essential Duties & Responsibilities Guest Experience & Service Excellence Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model appropriate guest and partner interaction at all times, maintaining a professional and welcoming presence. Interact with guests on property, by phone, and via email to assist with general inquiries, reservations, and local attractions. Respond promptly and professionally to guest needs and requests on-site. Front Desk, Cash Handling & Transactions Process retail sales, deposits, and general guest payments accurately. Engage in general cash-handling procedures in accordance with company policies. Property Operations & Oversight Oversee daily operation of the main guest house. Open and close the main guest house each day according to established procedures. Coordinate and facilitate guest check-ins and check-outs, including room changes when necessary. Ensure property and assets remain secure at all times. Maintain pool and recreational areas when open, ensuring spaces are guest-ready and safe. Conduct regular property inspections and identify any issues or needs. Notify management of general property maintenance concerns in a timely manner. Food Service & Facility Support Perform setup, maintenance, and operation of morning and afternoon food service. Clean and stock bathrooms and maintain cleanliness of non-guest room areas. Compliance & Team Support Ensure company policies, procedures, and safety standards are followed and enforced consistently. Perform other duties as assigned by management to support overall lodging operations. Qualifications Education & Experience Must be at least 18 years of age. Previous experience in lodging, hospitality, or a related field preferred; training provided as needed. Knowledge & Skills Kind, dependable personality with a strong commitment to guest service and teamwork. Ability to present a professional, engaging, and polite image to guests and partners. Strong communication skills in one-on-one and small group settings. Ability to read and understand operational documents and procedures. Ability to work effectively in a fast-paced, guest-facing environment. Availability Flexible availability to work nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment Regular use of hands and fingers. Ability to lift and/or move up to 40 pounds. Frequent standing, walking, stooping, kneeling, or crouching. Work performed in a boutique lodging environment with varied guest-facing responsibilities. Compensation details: 14.5-14.55 Hourly Wage PI653797acde52-9556

Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. you're likely asking yourself, "What in the world is a Resolution Specialist?!" Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve! What is a Customer Account Resolution Specialist? Think of yourself as your client's champion. As a Resolution Specialist at Wesley Financial Group, you'll walk alongside clients through every step of the timeshare cancellation process - setting expectations, building strategy, and making sure they never feel like they're navigating it alone. Your mission is simple: deliver an exceptional experience from start to finish while guiding each case toward a successful resolution. Never canceled a timeshare before? That's perfectly fine - we don't expect you to walk in with that expertise. What we do expect is someone who's organized, motivated, and genuinely energized by helping people. If you're a natural problem-solver with patience to spare and a team-first attitude, you'll fit right in. Important: This is an in-office position at our Franklin, TN headquarters. Candidates must live within 60 miles of Franklin, TN. What You'll Do Be your client's advocate - Actively guide clients through the timeshare termination process, keeping communication clear and expectations realistic at every stage Make the complex feel simple - Ensure clients fully understand each step and action being taken on their behalf throughout the dispute Build tailored strategies - Draft client-specific action plans designed to move each case toward successful timeshare ownership termination Keep response times tight - Reply to all client communication within department standards, and address every piece of client feedback within 24 hours with updates posted through chatter threads Maintain pristine records - Keep all client files in Salesforce accurate, current, and thoroughly documented Communicate with consistency and professionalism - Whether it's email, phone, or mail, every touchpoint should reflect the same polished, caring standard Elevate the team around you - Help foster a culture of accountability, efficiency, idea sharing, and a "we can always be better" mindset Stay ahead of the industry - Be a go-to resource for timeshare industry updates, trends, and general knowledge Jump in wherever you're needed - No task is beneath you; if something needs doing, you're ready to help What You Bring 2+ years of standout customer service and account management experience - this is a must Exceptional organizational skills - You keep everything in order without being reminded Sharp problem-solving instincts - When a challenge shows up, you don't freeze; you figure it out A results-driven approach - You measure success by outcomes and hold yourself to a high bar Attention to detail that doesn't quit - Accuracy matters to you, every single time Flexibility and adaptability - You're energized by change, not threatened by it Integrity that stands on its own - You do the right thing even when nobody's watching A collaborative, team-first mindset - You make the people around you better Strong work ethic and efficiency - You know how to work hard and work smart Preferred Experience Salesforce - Familiarity with managing client records and workflows Customer Service - A background in client-facing roles where experience mattered Google Workspace / Microsoft Office - Comfortable working across everyday business tools New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. We've won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PIdb4218a9d51e-4435

Description: The Manager, Customer Resolutions leads the team responsible for resolving the company's most complex and sensitive customer issues. This role ensures escalations are handled with consistency, empathy, and sound judgment-protecting customer trust while balancing business sustainability. This leader is both a strong people manager and a systems thinker-someone who not only ensures issues are resolved effectively, but also looks beyond individual cases to identify patterns, uncover root causes, and surface the voice of the customer meaningfully across the organization. 4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees. Core Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Customer Resolutions Specialists and Senior Resolutions Specialists Set clear expectations for resolution quality, customer communication, process adherence, and documentation Conduct regular 1:1s, performance reviews, and coaching sessions to drive high performance and shape career development conversations Build a strong, accountable, and empathetic team culture in a high-pressure environment Manage staffing, scheduling, and coverage to ensure consistent support. Problem Management & Resolution Strategy Become a SME on our ticketing system that handles intake, triage, and resolution of customer issues. Serve as an escalation point for complex or high-risk cases. Lead regular calibration sessions to align the team on resolution approach, ensuring specialists exercise sound independent judgment while consistently operating within Satisfaction Guarantee guidelines. Balance customer advocacy with fiscal responsibility and long-term retention goals. Create a process to oversee post-resolution follow-up to ensure customer trust is restored. Root Cause Identification & Continuous Improvement Identify recurring themes and patterns across escalations, customer feedback, and operational breakdowns. Conduct root cause analysis on systemic issues and partner cross-functionally to address them. Recommend and help implement improvements to processes, policies, and customer experience. Track trends and ensure insights are surfaced and acted upon. Voice of Customer Feedback & Insight Contribution Leverage insights from escalations, customer reviews, and feedback channels to inform improvements. Partner with cross-functional teams to ensure customer feedback is incorporated into decision-making. Contribute to the development of structured feedback loops and reporting on customer experience trends. Help ensure the organization remains closely connected to the voice of the customer. Vendor & Carrier Issue Resolution Partner with the Supplier Management team to share insights from escalations, helping inform vendor accountability, reimbursement decisions, and long-term performance improvements. Identify and escalate recurring vendor or carrier issues to leadership. Cross-Functional Collaboration & Customer Advocacy Partner with Operations, Customer Care, Order Support, Sales and other teams to resolve issues and improve processes. Act as a strong advocate for the customer in cross-functional discussions. Influence improvements through both data and real customer examples. Requirements: Qualifications 5+ years of experience in customer service, escalations, customer experience, or customer operations (e-commerce preferred). 3+ years of people management experience , including coaching and developing teams in high-pressure, customer-facing environments. Proven success leading teams through complex customer issues and escalations , with accountability for both team performance and customer outcomes. Experience translating customer issues and feedback into actionable insights , including root cause analysis and process or experience improvements. Demonstrated ability to move beyond case-by-case resolution to identify patterns, trends, and systemic opportunities . Strong analytical and problem-solving skills , with the ability to connect frontline activity to broader operational or customer experience improvements. Excellent communication skills, with a track record of influencing cross-functional partners and driving alignment . Comfortable operating in a fast-paced, evolving environment, with the ability to balance day-to-day execution and longer-term improvement efforts . This role is best suited for a leader who is equally comfortable developing people and improving the systems and levers behind the customer experience. PIb6fe76c6f39f-7797

Description: Position Title: Sales Specialist - Flooring & Window Treatments Company: High Plains Flooring & Blinds Location: Pueblo West / Fountain Join a family-owned flooring and window treatment company that values confidence, customer focus, and community. We are seeking a motivated Sales Specialist to help us deliver exceptional service and quality products to our clients. No prior home improvement experience is necessary, as comprehensive training will be provided to ensure your success. Job Summary The Sales Specialist is responsible for guiding customers through the selection, estimating, and purchasing process for flooring and window treatments. This role combines showroom sales, in-home consultations, and proactive relationship-building with homeowners, builders, and industry partners. The ideal candidate is detail-oriented, customer-focused, and committed to providing a smooth experience from first contact through installation and follow-up. Training will begin at the Pueblo West showroom. This role will eventually support the Fountain location, and candidates must be able to commute between locations as needed. What You'll Do - Guide customers through product selection, from initial consultation to installation - Present product options, pricing, and detailed estimates to clients - Close sales and follow up to foster repeat business and customer loyalty - Reach out to local businesses and past customers to generate new sales opportunities - Coordinate with installation teams to ensure smooth project delivery and customer satisfaction Skills and Qualifications - Previous sales or customer-facing experience preferred - Excellent communication and relationship-building skills - Strong math skills, including measurements, conversions, and estimating - Detail-oriented, organized, and able to quickly learn new systems and processes - Self-motivated with a proactive approach to customer service and sales We foster a supportive and growth-oriented environment where your contributions make a real impact. Join us to develop your sales skills and grow your career within a reputable, family-owned business committed to quality and community. Requirements: Required Qualifications Previous sales or customer-facing experience (retail, service, or consultative sales) Strong verbal and written communication skills Ability to build rapport and maintain long-term customer relationships Strong math skills, including: Measurement conversions (feet, inches, square feet, metric where applicable) Area and quantity calculations Pricing and estimate accuracy High attention to detail and organizational skills Basic computer proficiency, including point-of-sale systems and CRM or job management software Ability to manage multiple customers and projects simultaneously Reliable transportation and valid driver's license Preferred Qualifications Experience in flooring, window treatments, home improvement, construction, or interior design Experience working with estimates, quotes, or project coordination Familiarity with in-home consultations and field measurements Skills & Competencies Customer-focused and solution-oriented mindset Professional appearance and demeanor Self-motivated with the ability to work independently and as part of a team Quick learner who adapts to new products, systems, and processes Strong follow-through and time-management skills Physical & Work Requirements Work is performed in a professional showroom, customer homes, and occasional active construction sites Ability to safely navigate uneven surfaces, stairs, and unfinished spaces during on-site visits Light to moderate physical activity required, including standing, walking, reaching, bending, and kneeling Ability to lift, carry, and transport flooring and window treatment samples and displays, up to approximately 40-50 pounds, with or without reasonable accommodation Ability to sit or stand for extended periods of time Ability to communicate clearly in person and by phone Not substantially exposed to adverse environmental conditions; may be exposed to typical construction-site conditions such as dust, noise, or temperature variation for short periods Tools & Equipment Company vehicle provided for work-related travel (not take-home; must be returned daily) Company-issued cell phone provided for customer communication and follow-up Compensation details: 40 PIffea7-8296

Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike. Summary/Objective: GGG is seeking a Sales Specialist to join our Retail Center Store Sales team and help drive revenue growth and expand product distribution. The team oversees major retail accounts like Walmart, Kroger, and ALDI, using data-driven insights to optimize order management, maintain contract compliance, and support strategic sales initiatives that strengthen our partnerships. Responsibilities (including but not limited to): Support the execution of sales strategies aimed at increasing revenue and expanding market presence within the Retail Center Store channel. Assist in building and maintaining strong relationships across multiple product categories to identify and grow sales opportunities. Coordinate with broker partners to ensure sales activities align with team objectives and support market growth. Collaborate with the product management team to implement promotional plans and pricing strategies. Maintain and organize essential sales documents such as customer contracts, quotes, bids, sample requests, NDAs, and other key documentation. Respond to customer inquiries, follow up on sample requests, and help resolve basic issues in a timely and professional manner. Create and update sales support materials as needed to assist with presentations, meetings, and customer communications. Research food industry trends and provide relevant insights to support sales planning and team initiatives. Attend customer-facing activities, including trade shows, buyer meetings, and sales calls. Track and monitor customer shipments, review open orders, and support resolution of out-of-stock or delivery issues. Manage and reconcile marketing accruals and deductions for accurate financial reporting. Keep internal teams and customers informed of updates related to shipping schedules, pricing changes, market trends, and discontinued items. Skills and Qualifications: 3-5 years' related sales experience within the CPG or food industry; retail channel experience preferred Bachelor's degree, preferred Strong analytical skills Flexible self-starter with strong work ethic; results-driven Detail-oriented, organized, and resourceful Excellent communication and interpersonal skills; ability to build and maintain strong, productive relationships across functional groups Ability to manage multiple projects and internal and external requests; sense of urgency High proficiency in Microsoft Office applications; advanced user of Excel Experience with Infor M3 ERP system & Salesforce CRM is a plus Travel to client site/trade shows, about 10% Salary: $60,000 - $90,000 annually plus bonus Our company will be relocating to a new corporate headquarters in Madison, NJ in Q4 of 2026. Candidates should be comfortable with this upcoming change in location. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact . PIe3555a46c5-

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.