Job Title: Financial Operations Manager Location: Augusta University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292526 About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia. Job Summary The Financial Operations Manager is responsible for high-level financial management of all DCG and Dental Associates financial activity, reporting, and analysis. This position requires advanced financial skills to ensure the timely and accurate recording, reporting, and monitoring of all financial activity. The position also oversees complex and financial systems and assists with developing comprehensive departmental financial reporting and training programs. Responsibilities The duties include, but are not limited to: Budget/Financial MANAGEMENT: Assist with DCG Budget creation and budget monitoring (including reviews & reconciliations of salary allocations, personnel distributions, and alignment with all funding sources). Prepare and process budget amendments and supporting documentation for DCG accounts (including state appropriations, projects/grants, foundation, departmental sales and services, and Dental Associates). Review and reconcile allocations of personnel and non-personnel costs across all DCG departments and funding sources to ensure all cost centers are accurately funded. Review historical spend patterns and prepare budget forecasts, ensuring appropriate funding for all departments. Assist with strategic financial planning, advising on the allocation of multiple funding sources. Review and recommend solutions for funding gaps to ensure all DCG commitments are met and resources are effectively utilized. Review and approve expense transactions to ensure accurate and timely financial recording and compliance with policies and procedures. Manage financial commitments for faculty and ensure proper balancing and carryover of startup funds. Prepare departmental, project-based, and DCG-wide financial reporting to meet the needs to operational leaders (including discretionary reports, department budget and actual reports, and program cost analyses). Strategic Support: Support finance leadership in identifying immediate issues, problem-solving financial discrepancies, and resolving operational bottlenecks across DCG departments. Assist with special projects and ad hoc reports as requested, including budgetary forecasts, financial analyses, and strategic planning documents to support the leadership's decision-making. Ensure compliance with financial policies and internal controls for all DCG financial transactions and systems. Provide ongoing support to financial leadership in all areas of financial planning and decision-making, using advanced financial management skills and data analysis to recommend actionable strategies. Monitor and resolve financial issues within the DCG, offering solutions based on data-driven insights. Manage month-end and year-end financial processes to ensure accurate and timely financial transaction recording, reconciliation, and reporting processes. Financial Reporting and Systems Management: Prepare departmental financial reports to monitor the financial health of the DCG and support strategic decisions, including monthly and annual reports on departmental financial activity, budget performance, and funding utilization. Prepare complex reconciliations of DCG and Dental Associates accounts, ensuring accuracy of financial data in financial systems and financial reports. Prepare and present training to DCG staff to ensure accurate and effective use of financial and HR-related systems. Assist leadership in preparing and analyzing strategic reports to track the progress of major DCG projects and support evaluation of financial performance against established goals. Grant Management: Serve as point of contact for sponsored projects and faculty, offering guidance on grant-related financial issues and performing strategic analyses of grant-related financial information. Review and approve effort adjustments, ensure appropriate processing in compliance with sponsored accounting requirements. Support Principal Investigators and administrative personnel with grant reporting, budget adjustments, and other grant compliance matters. Ensure alignment between DCG financial commitments and sponsored funding to optimize resource utilization and facilitate project management. Business Operations/Personnel Management: Prepare and process electronic personnel action requests, ensuring alignment with funding source changes (including state appropriations, departmental sales and services, and Dental Associates). Prepare and review salary adjustments, position reclassifications, and other personnel-related transactions, ensure alignment with budget and funding sources. Prepare and review Position Classification Forms and Faculty Position Descriptions to ensure alignment with DCG strategic goals, budgetary constraints, university classification standards, and market benchmarks. Prepare personnel amendments and provide strategic support in staffing decisions, budget impacts, and alignment with DCG financial strategies. Prepare and manage HR-related reporting, including tracking personnel costs and providing data insights to support leadership in budgeting decisions. Prepare and present training to DCG staff to ensure accuracy of HR and financial data related systems. OTHER DUTIES: Perform all other job-related duties as assigned. Required Qualifications Educational Requirements Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration or related discipline. Required Experience Five years of financial and business/administrative experience including financial reporting and analysis, budgeting, HR management, and grant compliance. Preferred Qualifications Preferred Educational Qualifications Master's degree from an accredited college or university in Accounting, Finance, Business Administration, or related discipline. Preferred Experience Experience in academic healthcare and clinical administration operations. Extensive knowledge of PeopleSoft Financials and HRMS. Working knowledge of AU policies and procedures. Additional years of experience. Strong financial management and problem-solving skills with the ability to present complex data in a clear and concise manner. Strong organization and communication skills to work closely with finance leadership and other internal teams. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of fiscal administration, regulatory compliance, and records management. SKILLS . click apply for full job details
12/05/2025
Full time
Job Title: Financial Operations Manager Location: Augusta University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292526 About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia. Job Summary The Financial Operations Manager is responsible for high-level financial management of all DCG and Dental Associates financial activity, reporting, and analysis. This position requires advanced financial skills to ensure the timely and accurate recording, reporting, and monitoring of all financial activity. The position also oversees complex and financial systems and assists with developing comprehensive departmental financial reporting and training programs. Responsibilities The duties include, but are not limited to: Budget/Financial MANAGEMENT: Assist with DCG Budget creation and budget monitoring (including reviews & reconciliations of salary allocations, personnel distributions, and alignment with all funding sources). Prepare and process budget amendments and supporting documentation for DCG accounts (including state appropriations, projects/grants, foundation, departmental sales and services, and Dental Associates). Review and reconcile allocations of personnel and non-personnel costs across all DCG departments and funding sources to ensure all cost centers are accurately funded. Review historical spend patterns and prepare budget forecasts, ensuring appropriate funding for all departments. Assist with strategic financial planning, advising on the allocation of multiple funding sources. Review and recommend solutions for funding gaps to ensure all DCG commitments are met and resources are effectively utilized. Review and approve expense transactions to ensure accurate and timely financial recording and compliance with policies and procedures. Manage financial commitments for faculty and ensure proper balancing and carryover of startup funds. Prepare departmental, project-based, and DCG-wide financial reporting to meet the needs to operational leaders (including discretionary reports, department budget and actual reports, and program cost analyses). Strategic Support: Support finance leadership in identifying immediate issues, problem-solving financial discrepancies, and resolving operational bottlenecks across DCG departments. Assist with special projects and ad hoc reports as requested, including budgetary forecasts, financial analyses, and strategic planning documents to support the leadership's decision-making. Ensure compliance with financial policies and internal controls for all DCG financial transactions and systems. Provide ongoing support to financial leadership in all areas of financial planning and decision-making, using advanced financial management skills and data analysis to recommend actionable strategies. Monitor and resolve financial issues within the DCG, offering solutions based on data-driven insights. Manage month-end and year-end financial processes to ensure accurate and timely financial transaction recording, reconciliation, and reporting processes. Financial Reporting and Systems Management: Prepare departmental financial reports to monitor the financial health of the DCG and support strategic decisions, including monthly and annual reports on departmental financial activity, budget performance, and funding utilization. Prepare complex reconciliations of DCG and Dental Associates accounts, ensuring accuracy of financial data in financial systems and financial reports. Prepare and present training to DCG staff to ensure accurate and effective use of financial and HR-related systems. Assist leadership in preparing and analyzing strategic reports to track the progress of major DCG projects and support evaluation of financial performance against established goals. Grant Management: Serve as point of contact for sponsored projects and faculty, offering guidance on grant-related financial issues and performing strategic analyses of grant-related financial information. Review and approve effort adjustments, ensure appropriate processing in compliance with sponsored accounting requirements. Support Principal Investigators and administrative personnel with grant reporting, budget adjustments, and other grant compliance matters. Ensure alignment between DCG financial commitments and sponsored funding to optimize resource utilization and facilitate project management. Business Operations/Personnel Management: Prepare and process electronic personnel action requests, ensuring alignment with funding source changes (including state appropriations, departmental sales and services, and Dental Associates). Prepare and review salary adjustments, position reclassifications, and other personnel-related transactions, ensure alignment with budget and funding sources. Prepare and review Position Classification Forms and Faculty Position Descriptions to ensure alignment with DCG strategic goals, budgetary constraints, university classification standards, and market benchmarks. Prepare personnel amendments and provide strategic support in staffing decisions, budget impacts, and alignment with DCG financial strategies. Prepare and manage HR-related reporting, including tracking personnel costs and providing data insights to support leadership in budgeting decisions. Prepare and present training to DCG staff to ensure accuracy of HR and financial data related systems. OTHER DUTIES: Perform all other job-related duties as assigned. Required Qualifications Educational Requirements Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration or related discipline. Required Experience Five years of financial and business/administrative experience including financial reporting and analysis, budgeting, HR management, and grant compliance. Preferred Qualifications Preferred Educational Qualifications Master's degree from an accredited college or university in Accounting, Finance, Business Administration, or related discipline. Preferred Experience Experience in academic healthcare and clinical administration operations. Extensive knowledge of PeopleSoft Financials and HRMS. Working knowledge of AU policies and procedures. Additional years of experience. Strong financial management and problem-solving skills with the ability to present complex data in a clear and concise manner. Strong organization and communication skills to work closely with finance leadership and other internal teams. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of fiscal administration, regulatory compliance, and records management. SKILLS . click apply for full job details
About Us Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike. Job Overview As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply. Position Responsibilities Leadership & Property Operations Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment. Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams. Establish clear expectations, provide training, and maintain accountability across all departments. Ensure office operations, leasing processes, and resident services run smoothly and professionally. Financial Performance Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health. Manage the propertys operating budget and monitor expense control. Approve invoices, coordinate with vendors, and track purchasing. Review financial, occupancy, and performance reports; implement action plans as needed. Leasing & Marketing Leadership Drive leasing performance to maintain strong occupancy and achieve monthly goals. Oversee application processing, screening, and accurate data entry. Ensure online listings, photos, pricing, and availability are updated and competitive. Lead renewal strategies, resident retention efforts, and community engagement initiatives. Support marketing efforts including social media, online reviews, and outreach partnerships. Maintenance & Property Excellence Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal. Conduct regular property inspections and address deficiencies quickly. Monitor preventative maintenance programs and ongoing building needs. Coordinate emergency responses professionally and efficiently. Resident Relations & Community Culture Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness. Enforce community policies in a respectful, consistent manner. Support resident events and engagement activities that build community connection. Maintain a welcoming, inclusive, and service-focused environment. Compensation & Benefits Competitive Salary Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Opportunities Join Our Team If you are an experienced property management professional with a passion for improving communities we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization. Our Core Values At Newbury Residential, our team members embody our values in everything we do: Honesty at Our Core acting with transparency and integrity in every interaction. People Centered Approach putting our residents and prospects first, always. Innovation bringing creativity and fresh ideas to how we serve and market our communities. The Newbury Standard striving for excellence in design, service, and performance. Empowering Respect fostering inclusivity, collaboration, and dignity across our teams and communities. How to Apply Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions: What excites you most about this role? What unique qualities will you bring to our team? Please include Community Manager - The Overlook at Ashland" in the subject line and email to or call and leave a voicemail. Position Requirements Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred. Minimum 3 years of experience as a Community Manager is a plus Strong knowledge of Fair Housing laws and leasing compliance standards Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) Creative mindset with experience in social media management and grassroots marketing. Ability to work independently and as part of a team Strong sales and negotiation abilities Necessary Special Requirements Valid Drivers License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PIef2-
12/05/2025
Full time
About Us Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike. Job Overview As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply. Position Responsibilities Leadership & Property Operations Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment. Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams. Establish clear expectations, provide training, and maintain accountability across all departments. Ensure office operations, leasing processes, and resident services run smoothly and professionally. Financial Performance Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health. Manage the propertys operating budget and monitor expense control. Approve invoices, coordinate with vendors, and track purchasing. Review financial, occupancy, and performance reports; implement action plans as needed. Leasing & Marketing Leadership Drive leasing performance to maintain strong occupancy and achieve monthly goals. Oversee application processing, screening, and accurate data entry. Ensure online listings, photos, pricing, and availability are updated and competitive. Lead renewal strategies, resident retention efforts, and community engagement initiatives. Support marketing efforts including social media, online reviews, and outreach partnerships. Maintenance & Property Excellence Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal. Conduct regular property inspections and address deficiencies quickly. Monitor preventative maintenance programs and ongoing building needs. Coordinate emergency responses professionally and efficiently. Resident Relations & Community Culture Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness. Enforce community policies in a respectful, consistent manner. Support resident events and engagement activities that build community connection. Maintain a welcoming, inclusive, and service-focused environment. Compensation & Benefits Competitive Salary Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Opportunities Join Our Team If you are an experienced property management professional with a passion for improving communities we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization. Our Core Values At Newbury Residential, our team members embody our values in everything we do: Honesty at Our Core acting with transparency and integrity in every interaction. People Centered Approach putting our residents and prospects first, always. Innovation bringing creativity and fresh ideas to how we serve and market our communities. The Newbury Standard striving for excellence in design, service, and performance. Empowering Respect fostering inclusivity, collaboration, and dignity across our teams and communities. How to Apply Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions: What excites you most about this role? What unique qualities will you bring to our team? Please include Community Manager - The Overlook at Ashland" in the subject line and email to or call and leave a voicemail. Position Requirements Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred. Minimum 3 years of experience as a Community Manager is a plus Strong knowledge of Fair Housing laws and leasing compliance standards Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) Creative mindset with experience in social media management and grassroots marketing. Ability to work independently and as part of a team Strong sales and negotiation abilities Necessary Special Requirements Valid Drivers License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PIef2-
About Us Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike. Job Overview As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply. Position Responsibilities Leadership & Property Operations Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment. Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams. Establish clear expectations, provide training, and maintain accountability across all departments. Ensure office operations, leasing processes, and resident services run smoothly and professionally. Financial Performance Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health. Manage the property's operating budget and monitor expense control. Approve invoices, coordinate with vendors, and track purchasing. Review financial, occupancy, and performance reports; implement action plans as needed. Leasing & Marketing Leadership Drive leasing performance to maintain strong occupancy and achieve monthly goals. Oversee application processing, screening, and accurate data entry. Ensure online listings, photos, pricing, and availability are updated and competitive. Lead renewal strategies, resident retention efforts, and community engagement initiatives. Support marketing efforts including social media, online reviews, and outreach partnerships. Maintenance & Property Excellence Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal. Conduct regular property inspections and address deficiencies quickly. Monitor preventative maintenance programs and ongoing building needs. Coordinate emergency responses professionally and efficiently. Resident Relations & Community Culture Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness. Enforce community policies in a respectful, consistent manner. Support resident events and engagement activities that build community connection. Maintain a welcoming, inclusive, and service-focused environment. Compensation & Benefits Competitive Salary Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Opportunities Join Our Team If you are an experienced property management professional with a passion for improving communities we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization. Our Core Values At Newbury Residential, our team members embody our values in everything we do: Honesty at Our Core - acting with transparency and integrity in every interaction. People Centered Approach - putting our residents and prospects first, always. Innovation - bringing creativity and fresh ideas to how we serve and market our communities. The Newbury Standard - striving for excellence in design, service, and performance. Empowering Respect - fostering inclusivity, collaboration, and dignity across our teams and communities. How to Apply Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions: What excites you most about this role? What unique qualities will you bring to our team? Please include "Community Manager - The Overlook at Ashland" in the subject line and email to or call and leave a voicemail. Position Requirements Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred. Minimum 3 years of experience as a Community Manager is a plus Strong knowledge of Fair Housing laws and leasing compliance standards Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) Creative mindset with experience in social media management and grassroots marketing. Ability to work independently and as part of a team Strong sales and negotiation abilities Necessary Special Requirements Valid Driver's License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PI18a8f2a6383b-0803
12/05/2025
Full time
About Us Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike. Job Overview As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply. Position Responsibilities Leadership & Property Operations Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment. Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams. Establish clear expectations, provide training, and maintain accountability across all departments. Ensure office operations, leasing processes, and resident services run smoothly and professionally. Financial Performance Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health. Manage the property's operating budget and monitor expense control. Approve invoices, coordinate with vendors, and track purchasing. Review financial, occupancy, and performance reports; implement action plans as needed. Leasing & Marketing Leadership Drive leasing performance to maintain strong occupancy and achieve monthly goals. Oversee application processing, screening, and accurate data entry. Ensure online listings, photos, pricing, and availability are updated and competitive. Lead renewal strategies, resident retention efforts, and community engagement initiatives. Support marketing efforts including social media, online reviews, and outreach partnerships. Maintenance & Property Excellence Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal. Conduct regular property inspections and address deficiencies quickly. Monitor preventative maintenance programs and ongoing building needs. Coordinate emergency responses professionally and efficiently. Resident Relations & Community Culture Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness. Enforce community policies in a respectful, consistent manner. Support resident events and engagement activities that build community connection. Maintain a welcoming, inclusive, and service-focused environment. Compensation & Benefits Competitive Salary Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Opportunities Join Our Team If you are an experienced property management professional with a passion for improving communities we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization. Our Core Values At Newbury Residential, our team members embody our values in everything we do: Honesty at Our Core - acting with transparency and integrity in every interaction. People Centered Approach - putting our residents and prospects first, always. Innovation - bringing creativity and fresh ideas to how we serve and market our communities. The Newbury Standard - striving for excellence in design, service, and performance. Empowering Respect - fostering inclusivity, collaboration, and dignity across our teams and communities. How to Apply Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions: What excites you most about this role? What unique qualities will you bring to our team? Please include "Community Manager - The Overlook at Ashland" in the subject line and email to or call and leave a voicemail. Position Requirements Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred. Minimum 3 years of experience as a Community Manager is a plus Strong knowledge of Fair Housing laws and leasing compliance standards Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) Creative mindset with experience in social media management and grassroots marketing. Ability to work independently and as part of a team Strong sales and negotiation abilities Necessary Special Requirements Valid Driver's License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PI18a8f2a6383b-0803
Description: We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. Requirements: This role involves the merchant backend boarding, terminal programming and deployment, payment gateway configuration, and customer service of Payarc's merchant customers. This position directly supports the Client On-Boarding Manager and the executive team. This position will perform customer service activities for merchant clients including merchant boarding, terminal building, client communication, troubleshooting technical issues, along with assisting other customer service functions and general support activities. Responsibilities Board approved merchants in proprietary software application including pricing profiles and reserves utilizing rules-based case studies Program various payment terminals and perform test transactions for customers to be able to accept payments for their business by creating a method for the merchant to accept credit cards Program gateway profiles to enable merchants to accept credit cards through a card not present method using their knowledge of the business to determine the correct program Troubleshoot technical issues by researching issues using the expertise learned during training, and not only determining the root cause of the issue, but be able to solve the issues independently Provide remote technical customer service to existing clients over the phone and email as necessary Individually be able to analyze an account and determine the best way for them to process sales Ability to manage over a dozen software applications and be able to analyze potential issues and solve for client solutions Collaborate with new merchants during the deployment process, providing virtual assistance and training to ensure they are comfortable with all cards accepting Payarc systems. Focus on guiding them through installation and setup, ensuring a thorough understanding of their selected equipment and its role in their business operations Create case studies based on new technical issues that arise with Payarc equipment Other duties as assigned Required Qualifications 6 months of relevant experience Extremely detail oriented Ability to multi-task Highly proficient verbal and written communication skills Advanced computer skills and proficient in Microsoft Office Strong technical aptitude or willingness to learn Strong interpersonal skills for interacting effectively with key internal and external contacts Judgment and resourcefulness to solve problems independently High school diploma or equivalency Preferred Qualifications Bachelor's degree preferred Equal Opportunity Employer PM22 PI3762f5f5-
12/05/2025
Full time
Description: We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. Requirements: This role involves the merchant backend boarding, terminal programming and deployment, payment gateway configuration, and customer service of Payarc's merchant customers. This position directly supports the Client On-Boarding Manager and the executive team. This position will perform customer service activities for merchant clients including merchant boarding, terminal building, client communication, troubleshooting technical issues, along with assisting other customer service functions and general support activities. Responsibilities Board approved merchants in proprietary software application including pricing profiles and reserves utilizing rules-based case studies Program various payment terminals and perform test transactions for customers to be able to accept payments for their business by creating a method for the merchant to accept credit cards Program gateway profiles to enable merchants to accept credit cards through a card not present method using their knowledge of the business to determine the correct program Troubleshoot technical issues by researching issues using the expertise learned during training, and not only determining the root cause of the issue, but be able to solve the issues independently Provide remote technical customer service to existing clients over the phone and email as necessary Individually be able to analyze an account and determine the best way for them to process sales Ability to manage over a dozen software applications and be able to analyze potential issues and solve for client solutions Collaborate with new merchants during the deployment process, providing virtual assistance and training to ensure they are comfortable with all cards accepting Payarc systems. Focus on guiding them through installation and setup, ensuring a thorough understanding of their selected equipment and its role in their business operations Create case studies based on new technical issues that arise with Payarc equipment Other duties as assigned Required Qualifications 6 months of relevant experience Extremely detail oriented Ability to multi-task Highly proficient verbal and written communication skills Advanced computer skills and proficient in Microsoft Office Strong technical aptitude or willingness to learn Strong interpersonal skills for interacting effectively with key internal and external contacts Judgment and resourcefulness to solve problems independently High school diploma or equivalency Preferred Qualifications Bachelor's degree preferred Equal Opportunity Employer PM22 PI3762f5f5-
GEIGER PUMP AND EQUIPMENT COMPANY
Aston, Pennsylvania
Senior Accounting Specialist We are Mid-Atlantics largest industrial pump and process equipment solutions provider. Having locations in Baltimore Maryland and Aston and York Pennsylvania. As a result of our growth, we have a need for a Senior Accounting Specialist . Our mission is to help customers succeed. To achieve our mission, weve instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Geiger Pump team members impact the organizations success and are recognized for creating WOW! customer experiences. What You Get To Do Assist in the preparation and review of financial statements in accordance with GAAP. Support functions including accounts payable and receivable processes, sales tax reporting, inventory accounting, fixed asset accounting, and internal accounting controls and annual audits. Assist with external audits and tax preparation activities. Develop & document accounting procedures & policies to ensure timely financial reporting. Identify opportunities for process improvements and automation with accounting operations. Assist in the preparation and review of financial statements in accordance with GAAP. May perform other job duties as assigned. What We Need From You Degree in Accounting, Finance or related field. 5+ years of experience, preferably in manufacturing or industrial sectors. Knowledge of GAAP and financial reporting standards. Proficiency in ERP systems and strong Excel skills. Excellent problem solving abilities with high attention to detail. Benefits and Team Member Perks Positivity, cohesiveness and celebrating a job well done! Competitive compensation and benefits structure within a values-driven culture Work-life balance; generous paid time off program Comprehensive health insurance coverage 401k with generous company match Intuitive health and wellness program that rewards participation Community involvement and paid volunteering opportunities Parts & Aftermarket Specialist home office is Geiger Pump & Equipment, 830 Tryens Road, Aston, PA. Apply today and join the team at: Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility. PIf39e8-8803
12/05/2025
Full time
Senior Accounting Specialist We are Mid-Atlantics largest industrial pump and process equipment solutions provider. Having locations in Baltimore Maryland and Aston and York Pennsylvania. As a result of our growth, we have a need for a Senior Accounting Specialist . Our mission is to help customers succeed. To achieve our mission, weve instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Geiger Pump team members impact the organizations success and are recognized for creating WOW! customer experiences. What You Get To Do Assist in the preparation and review of financial statements in accordance with GAAP. Support functions including accounts payable and receivable processes, sales tax reporting, inventory accounting, fixed asset accounting, and internal accounting controls and annual audits. Assist with external audits and tax preparation activities. Develop & document accounting procedures & policies to ensure timely financial reporting. Identify opportunities for process improvements and automation with accounting operations. Assist in the preparation and review of financial statements in accordance with GAAP. May perform other job duties as assigned. What We Need From You Degree in Accounting, Finance or related field. 5+ years of experience, preferably in manufacturing or industrial sectors. Knowledge of GAAP and financial reporting standards. Proficiency in ERP systems and strong Excel skills. Excellent problem solving abilities with high attention to detail. Benefits and Team Member Perks Positivity, cohesiveness and celebrating a job well done! Competitive compensation and benefits structure within a values-driven culture Work-life balance; generous paid time off program Comprehensive health insurance coverage 401k with generous company match Intuitive health and wellness program that rewards participation Community involvement and paid volunteering opportunities Parts & Aftermarket Specialist home office is Geiger Pump & Equipment, 830 Tryens Road, Aston, PA. Apply today and join the team at: Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility. PIf39e8-8803
The EHS Associate plays a key role in supporting PSE Group's mission to lead the industry in safety, compliance, and operational reliability. Reporting directly to the EHS Manager, this role provides both administrative and hands on support across a wide range of EHS programs. The Associate will assist in developing and maintaining processes, ensuring regulatory compliance, supporting incident management, and promoting continuous improvement company wide. Success in this position requires not only strong problem-solving skills and initiative, but also a genuine drive to identify areas for improvement, propose solutions, and follow through with minimal supervision. About PSE Group: PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company. ESSENTIAL RESPONSIBILITIES: Incident & Claims Management Monitor worker's compensation reports, ensuring timely follow up, documentation accuracy, and coordination with HR and insurance partners. Report and monitor company auto claims, track vehicle and facility repair status', follow up documents, and post incident action items. Assist in post-accident investigations and root cause analyses; help implement corrective actions. Regulatory Compliance Support Assist the EHS Manager with recurring federal, state, and local regulatory submissions (OSHA, EPA, DOT, NFPA, Tier II, etc.). Maintain company SDS management system, ensuring SDS access and updates for all locations. Support CMV compliance programs, including DQ file upkeep, hours of service monitoring, and driver qualification requirements. Maintain, track, and audit product hazard compliance information regarding different regulatory agency's such as DOT, OSHA, NFPA, EPA, etc. Coordinate hazardous waste pickups and ensure compliant handling, labeling, and documentation (VSQG/SQG requirements). Assist with updating emergency response information for all locations. Assist customers by delivering accurate and timely product hazard information and regulatory compliance documentation upon request. Assist in the review and upkeep of the Standard Operating Procedures. Fleet Safety & Telematics Maintain company fleet management system to ensure vehicles are assigned correctly and properly insured. Monitor company vehicle safety recalls and coordinate timely repairs. Support management of the company telematics platform, including: Safe driving scores Vehicle utilization Violations and coaching reports User access Track MVRs for all employees operating company vehicles; ensure adherence to acceptable driver guidelines. Training & Program Administration Assist the EHS Manager in administering ongoing online and in person EHS training to ensure regulatory compliance. Maintain and enforce up-to-date employee certification records including but not limited to: Forklift, DOT Medical, and Hazmat certifications. Help coordinate new hire safety onboarding tasks and ensure assigned trainings are completed. Support the administration of internal programs including but not limited to: Safety Boot Program (ordering, approvals, tracking) PPE program support Monthly company wide safety messages Any recurring compliance tasks assigned to stores or regions Safety Audits, Improvements & Cross Functional Support Work collaboratively with Operations, HR, Drivers, Warehouse, and company leadership to maintain compliance and implement safety improvements. Assist with EHS audits, hazard identification walkthroughs, and corrective action tracking. Participate in recurring company safety meetings and provide follow-up on action items. Monitor store adherence to written policies and procedures; escalate concerns to the EHS Manager. Proactively identify opportunities for safety, efficiency, and compliance improvements across all departments. Other Duties Support and participate any additional companywide special projects, including but not limited to acquisition activities that may require overnight and weekend travel. Perform other related duties as assigned after onboarding. Attend EHS related seminars and/or trainings to stay up to date and consistently increase your knowledge on federal, state and local regulations Job shadow various roles in the Company to understand physical needs and potential hazards for employees in different positions. Qualifications: Bachelor's degree in environmental science, engineering, or occupational safety and health is preferred 2-4 years of experience in safety, compliance, distribution, fleet management, or similar operational roles. Working knowledge of OSHA, DOT, hazardous materials handling, and general EHS principles preferred. Exceptional attention to detail and ability to follow consistent processes. Proven strong written and verbal communication skills. Self-motivated with the ability to work independently without constant follow-up or direction. Exceptional problem-solving and critical thinking skills; able to analyze issues, identify root causes, and develop practical solutions. Strong organizational and time-management abilities, including the ability to prioritize multiple projects, meet deadlines, and maintain accuracy in a fast-moving environment. Demonstrated ability to take ownership of tasks, follow through to completion, and proactively communicate status updates. High attention to detail, especially when working with regulatory data, documentation, and compliance programs. Strong written and verbal communication skills, with the ability to clearly communicate expectations to store leadership, drivers, and internal departments. Proficiency in Microsoft Excel and general comfort learning new systems (telematics platforms, MVR system, learning management systems, fleet safety tools, etc.). Preferred Competencies: Ability to work independently with minimal direction. Strong communication and organization / task-tracking skills. Comfort interacting with employees at all levels of the company. Ability to prioritize and manage time-sensitive tasks. Analytical mindset for identifying patterns, risks, and improvement opportunities. Taking initiative Comfortable making decisions based on guidelines PHYSICAL REQUIREMENTS: Employee may be required to lift and carry approximately 25 - 75 lbs. as needed. The employee will spend approximately 75% of the time sitting, 15% standing, 5% walking, 5% stooping, climbing and kneeling. Must be able to tolerate non-toxic paint odors. TRAINING REQUIREMENTS: Listed below are the minimum training requirements necessary to become certified in this position. Required Courses : OSHA Hazardous Communication Training EPA / Hazardous Waste Training DOT Hazmat Training (49 CFR 172.704) OSHA General Industry Safety Trainings (Various) OTHER REQUIREMENTS: Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial driver's license if required. Must have acceptable driving record from State Motor Vehicle Bureau. Ability to travel approximately 5%. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities. PI135c61adb8c6-9520
12/05/2025
Full time
The EHS Associate plays a key role in supporting PSE Group's mission to lead the industry in safety, compliance, and operational reliability. Reporting directly to the EHS Manager, this role provides both administrative and hands on support across a wide range of EHS programs. The Associate will assist in developing and maintaining processes, ensuring regulatory compliance, supporting incident management, and promoting continuous improvement company wide. Success in this position requires not only strong problem-solving skills and initiative, but also a genuine drive to identify areas for improvement, propose solutions, and follow through with minimal supervision. About PSE Group: PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company. ESSENTIAL RESPONSIBILITIES: Incident & Claims Management Monitor worker's compensation reports, ensuring timely follow up, documentation accuracy, and coordination with HR and insurance partners. Report and monitor company auto claims, track vehicle and facility repair status', follow up documents, and post incident action items. Assist in post-accident investigations and root cause analyses; help implement corrective actions. Regulatory Compliance Support Assist the EHS Manager with recurring federal, state, and local regulatory submissions (OSHA, EPA, DOT, NFPA, Tier II, etc.). Maintain company SDS management system, ensuring SDS access and updates for all locations. Support CMV compliance programs, including DQ file upkeep, hours of service monitoring, and driver qualification requirements. Maintain, track, and audit product hazard compliance information regarding different regulatory agency's such as DOT, OSHA, NFPA, EPA, etc. Coordinate hazardous waste pickups and ensure compliant handling, labeling, and documentation (VSQG/SQG requirements). Assist with updating emergency response information for all locations. Assist customers by delivering accurate and timely product hazard information and regulatory compliance documentation upon request. Assist in the review and upkeep of the Standard Operating Procedures. Fleet Safety & Telematics Maintain company fleet management system to ensure vehicles are assigned correctly and properly insured. Monitor company vehicle safety recalls and coordinate timely repairs. Support management of the company telematics platform, including: Safe driving scores Vehicle utilization Violations and coaching reports User access Track MVRs for all employees operating company vehicles; ensure adherence to acceptable driver guidelines. Training & Program Administration Assist the EHS Manager in administering ongoing online and in person EHS training to ensure regulatory compliance. Maintain and enforce up-to-date employee certification records including but not limited to: Forklift, DOT Medical, and Hazmat certifications. Help coordinate new hire safety onboarding tasks and ensure assigned trainings are completed. Support the administration of internal programs including but not limited to: Safety Boot Program (ordering, approvals, tracking) PPE program support Monthly company wide safety messages Any recurring compliance tasks assigned to stores or regions Safety Audits, Improvements & Cross Functional Support Work collaboratively with Operations, HR, Drivers, Warehouse, and company leadership to maintain compliance and implement safety improvements. Assist with EHS audits, hazard identification walkthroughs, and corrective action tracking. Participate in recurring company safety meetings and provide follow-up on action items. Monitor store adherence to written policies and procedures; escalate concerns to the EHS Manager. Proactively identify opportunities for safety, efficiency, and compliance improvements across all departments. Other Duties Support and participate any additional companywide special projects, including but not limited to acquisition activities that may require overnight and weekend travel. Perform other related duties as assigned after onboarding. Attend EHS related seminars and/or trainings to stay up to date and consistently increase your knowledge on federal, state and local regulations Job shadow various roles in the Company to understand physical needs and potential hazards for employees in different positions. Qualifications: Bachelor's degree in environmental science, engineering, or occupational safety and health is preferred 2-4 years of experience in safety, compliance, distribution, fleet management, or similar operational roles. Working knowledge of OSHA, DOT, hazardous materials handling, and general EHS principles preferred. Exceptional attention to detail and ability to follow consistent processes. Proven strong written and verbal communication skills. Self-motivated with the ability to work independently without constant follow-up or direction. Exceptional problem-solving and critical thinking skills; able to analyze issues, identify root causes, and develop practical solutions. Strong organizational and time-management abilities, including the ability to prioritize multiple projects, meet deadlines, and maintain accuracy in a fast-moving environment. Demonstrated ability to take ownership of tasks, follow through to completion, and proactively communicate status updates. High attention to detail, especially when working with regulatory data, documentation, and compliance programs. Strong written and verbal communication skills, with the ability to clearly communicate expectations to store leadership, drivers, and internal departments. Proficiency in Microsoft Excel and general comfort learning new systems (telematics platforms, MVR system, learning management systems, fleet safety tools, etc.). Preferred Competencies: Ability to work independently with minimal direction. Strong communication and organization / task-tracking skills. Comfort interacting with employees at all levels of the company. Ability to prioritize and manage time-sensitive tasks. Analytical mindset for identifying patterns, risks, and improvement opportunities. Taking initiative Comfortable making decisions based on guidelines PHYSICAL REQUIREMENTS: Employee may be required to lift and carry approximately 25 - 75 lbs. as needed. The employee will spend approximately 75% of the time sitting, 15% standing, 5% walking, 5% stooping, climbing and kneeling. Must be able to tolerate non-toxic paint odors. TRAINING REQUIREMENTS: Listed below are the minimum training requirements necessary to become certified in this position. Required Courses : OSHA Hazardous Communication Training EPA / Hazardous Waste Training DOT Hazmat Training (49 CFR 172.704) OSHA General Industry Safety Trainings (Various) OTHER REQUIREMENTS: Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial driver's license if required. Must have acceptable driving record from State Motor Vehicle Bureau. Ability to travel approximately 5%. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities. PI135c61adb8c6-9520
Description: The Sales Operations Specialist will be responsible for supporting Sales, spanning all business segments in our International and Domestic Sales group, by assisting to effectively service current and potential customers. This role is responsible for being a Subject Matter Expert in relationship management, and continued management of the daily needs of both the customer and sales team related to the order-to-cash process. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will work closely with sales, operations, legal, and finance. This position is an in-office position in Needham, MA. (Flex schedule) Responsibilities: Support throughout sales processes; pre-order, order processing, and post-order documents Issue quotations for hardware and software Send out shipping information and delegate onboarding tasks Generate sales reports Process hardware and software orders Complete shipping damage claims Responsible for sales requests CRM () administration. Provide end-user support for CRM - incumbent will provide day-to-day support for end-user questions on sales force automation, and training Work to improve the data quality in CRM continually Assist in arranging international shipping (custom documentation & manufacturer pick up) Other duties as assigned Requirements: Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers Ability to communicate clearly and professionally, both verbally and in writing Able to communicate technical information to non-technical people Strong decision-making and analytical abilities A technical aptitude and willingness to learn and understand various software programs and how Bigbelly hardware and software works Excellent organizational skills with the ability to work independently and on multiple tasks Proficient with Microsoft Office applications Flexible; willing and able to change directions, priorities, and processes as needed Able to work independently and as a team 2+ years experience in a customer support role Bachelor's degree PId26637c5-
12/04/2025
Full time
Description: The Sales Operations Specialist will be responsible for supporting Sales, spanning all business segments in our International and Domestic Sales group, by assisting to effectively service current and potential customers. This role is responsible for being a Subject Matter Expert in relationship management, and continued management of the daily needs of both the customer and sales team related to the order-to-cash process. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will work closely with sales, operations, legal, and finance. This position is an in-office position in Needham, MA. (Flex schedule) Responsibilities: Support throughout sales processes; pre-order, order processing, and post-order documents Issue quotations for hardware and software Send out shipping information and delegate onboarding tasks Generate sales reports Process hardware and software orders Complete shipping damage claims Responsible for sales requests CRM () administration. Provide end-user support for CRM - incumbent will provide day-to-day support for end-user questions on sales force automation, and training Work to improve the data quality in CRM continually Assist in arranging international shipping (custom documentation & manufacturer pick up) Other duties as assigned Requirements: Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers Ability to communicate clearly and professionally, both verbally and in writing Able to communicate technical information to non-technical people Strong decision-making and analytical abilities A technical aptitude and willingness to learn and understand various software programs and how Bigbelly hardware and software works Excellent organizational skills with the ability to work independently and on multiple tasks Proficient with Microsoft Office applications Flexible; willing and able to change directions, priorities, and processes as needed Able to work independently and as a team 2+ years experience in a customer support role Bachelor's degree PId26637c5-
Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 80+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members.Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards. The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs. Key Responsibilities Club Management (50%) Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards. Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures. Support facilities maintenance and promptly address operational challenges as they arise. Oversee daily operations to ensure high service and operational standards. Promote a safe and healthy environment for members and staff. Drive membership growth and retention through customer engagement and outreach. Monitor club cleanliness and safety, addressing concerns proactively. Utilize system technology (DataTrak) for operational efficiency. Team leadership & Development (25%) Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members. Lead, coach, and develop team members to achieve club goals. Recruit, onboard, and train high-performing employees. Reinforce training programs to ensure team competency and service excellence. Financial Management (20%) Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets. Develop and oversee scheduling in alignment with labor models to ensure payroll compliance. Manage operational expenses through accurate inventory management and procurement. Accurately execute retail transactions and drive sales initiatives. Marketing (5%) Partner with Field Marketing Specialists to implement local marketing initiatives. Plan and execute in-club promotions and special offers to drive growth. Job Requirements Proven experience leading a team, preferably in fitness, hospitality, or retail industries. Strong leadership, coaching, and team development skills. Effective problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Must be at least 18 years old. Willing to obtain CPR/AED Certification (training provided by Planet Fitness). Ability to lift up to 50 pounds. Ability to stand and walk for extended periods. Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite. Availability to work extended hours, weekends, and late evenings as needed. Must have reliable transportation. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Compensation details: 0 Yearly Salary PIb70f13cef5ed-9012
12/04/2025
Full time
Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 80+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members.Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards. The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs. Key Responsibilities Club Management (50%) Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards. Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures. Support facilities maintenance and promptly address operational challenges as they arise. Oversee daily operations to ensure high service and operational standards. Promote a safe and healthy environment for members and staff. Drive membership growth and retention through customer engagement and outreach. Monitor club cleanliness and safety, addressing concerns proactively. Utilize system technology (DataTrak) for operational efficiency. Team leadership & Development (25%) Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members. Lead, coach, and develop team members to achieve club goals. Recruit, onboard, and train high-performing employees. Reinforce training programs to ensure team competency and service excellence. Financial Management (20%) Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets. Develop and oversee scheduling in alignment with labor models to ensure payroll compliance. Manage operational expenses through accurate inventory management and procurement. Accurately execute retail transactions and drive sales initiatives. Marketing (5%) Partner with Field Marketing Specialists to implement local marketing initiatives. Plan and execute in-club promotions and special offers to drive growth. Job Requirements Proven experience leading a team, preferably in fitness, hospitality, or retail industries. Strong leadership, coaching, and team development skills. Effective problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Must be at least 18 years old. Willing to obtain CPR/AED Certification (training provided by Planet Fitness). Ability to lift up to 50 pounds. Ability to stand and walk for extended periods. Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite. Availability to work extended hours, weekends, and late evenings as needed. Must have reliable transportation. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Compensation details: 0 Yearly Salary PIb70f13cef5ed-9012
GEIGER PUMP AND EQUIPMENT COMPANY
Aston, Pennsylvania
Senior Accounting Specialist We are Mid-Atlantic's largest industrial pump and process equipment solutions provider. Having locations in Baltimore Maryland and Aston and York Pennsylvania. As a result of our growth, we have a need for a Senior Accounting Specialist . Our mission is to help customers succeed. To achieve our mission, we've instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Geiger Pump team members impact the organization's success and are recognized for creating "WOW!" customer experiences. What You Get To Do Assist in the preparation and review of financial statements in accordance with GAAP. Support functions including accounts payable and receivable processes, sales tax reporting, inventory accounting, fixed asset accounting, and internal accounting controls and annual audits. Assist with external audits and tax preparation activities. Develop & document accounting procedures & policies to ensure timely financial reporting. Identify opportunities for process improvements and automation with accounting operations. Assist in the preparation and review of financial statements in accordance with GAAP. May perform other job duties as assigned. What We Need From You Degree in Accounting, Finance or related field. 5+ years of experience, preferably in manufacturing or industrial sectors. Knowledge of GAAP and financial reporting standards. Proficiency in ERP systems and strong Excel skills. Excellent problem solving abilities with high attention to detail. Benefits and Team Member Perks Positivity, cohesiveness and celebrating a job well done! Competitive compensation and benefits structure within a values-driven culture Work-life balance; generous paid time off program Comprehensive health insurance coverage 401k with generous company match Intuitive health and wellness program that rewards participation Community involvement and paid volunteering opportunities Parts & Aftermarket Specialist home office is Geiger Pump & Equipment, 830 Tryens Road, Aston, PA. Apply today and join the team at: Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility. PI00b7c3854d55-8803
12/04/2025
Full time
Senior Accounting Specialist We are Mid-Atlantic's largest industrial pump and process equipment solutions provider. Having locations in Baltimore Maryland and Aston and York Pennsylvania. As a result of our growth, we have a need for a Senior Accounting Specialist . Our mission is to help customers succeed. To achieve our mission, we've instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Geiger Pump team members impact the organization's success and are recognized for creating "WOW!" customer experiences. What You Get To Do Assist in the preparation and review of financial statements in accordance with GAAP. Support functions including accounts payable and receivable processes, sales tax reporting, inventory accounting, fixed asset accounting, and internal accounting controls and annual audits. Assist with external audits and tax preparation activities. Develop & document accounting procedures & policies to ensure timely financial reporting. Identify opportunities for process improvements and automation with accounting operations. Assist in the preparation and review of financial statements in accordance with GAAP. May perform other job duties as assigned. What We Need From You Degree in Accounting, Finance or related field. 5+ years of experience, preferably in manufacturing or industrial sectors. Knowledge of GAAP and financial reporting standards. Proficiency in ERP systems and strong Excel skills. Excellent problem solving abilities with high attention to detail. Benefits and Team Member Perks Positivity, cohesiveness and celebrating a job well done! Competitive compensation and benefits structure within a values-driven culture Work-life balance; generous paid time off program Comprehensive health insurance coverage 401k with generous company match Intuitive health and wellness program that rewards participation Community involvement and paid volunteering opportunities Parts & Aftermarket Specialist home office is Geiger Pump & Equipment, 830 Tryens Road, Aston, PA. Apply today and join the team at: Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility. PI00b7c3854d55-8803
Description: We're looking for a driven, growth-minded sales professional who's hungry to win and ready to turn their pest control expertise into real sales impact. If you're aggressive, coachable, and motivated to grow, this role is built for high performers who thrive on closing deals and dominating their territory. Former sales or pest control experience is a strong plus-bring your grit, bring your energy, and join a team where your drive becomes your success. FLSA Status: Exempt Department: Sales Reports To: Director of Sales and Business Development The Business Development Specialist at Pest-End plays a vital role in driving the company's growth by consistently achieving sales objectives within their assigned territory. This position is responsible for generating new business through a variety of methods, including lead conversion, prospecting, cold calling, networking, and relationship building. As a Business Development Specialist, you will demonstrate thorough knowledge of Pest-End's products and service programs, as well as general pest control solutions and innovations in the industry. You will provide compelling presentations to prospective customers that highlight the benefits and advantages of Pest-End's services, and design customized integrated pest management programs that meet the specific needs of each customer. Key responsibilities include maintaining proper documentation of all sales activities and providing detailed service agreements and follow-up scheduling. You will document all visits to accounts and communicate special instructions to service technicians through our CRM and Sales software systems or other methods outlined by the Director of Sales. Additionally, you will have the opportunity to visit existing Pest-End accounts to recommend additional services and products, while also prospecting in other locations. The role requires strong relationship-building skills, attention to detail, and a proactive approach to identifying new business opportunities. You will report directly to Sales Director and will be provided with the tools necessary for success, including a company vehicle, cell phone, laptop, and other resources. Company Revenue Bonus : Eligible based on performance and good standing within company. Bonuses will not be paid out if a Business Development Specialist is terminated or voluntarily resigns from Pest-End Inc. Requirements: Generate new business in assigned territory through prospecting, cold calling, networking, lead conversion, and relationship buildingDemonstrate thorough knowledge of Pest-End's products, services, and industry innovations. Provide presentations to potential customers, highlighting the benefits and advantages of Pest-End's services. Design and customize integrated pest management programs to meet the specific needs of customers. Maintain accurate documentation of sales activities, including service agreements and follow-up communication. Utilize Evolve or other tools to record all account visits. Communicate effectively with the Sales Operations Manager and their team with proper instructions on agreements for customers. Ensure consistent follow-up with leads and customers to nurture long-term business relationships. Minimum Qualifications: Minimum of 2-5 years in outside sales or business development, preferably in the pest control or service-related industry. Familiarity with pest control services, solutions, or a similar service-based industry is a plus but not required. Ability to learn and adapt quickly to industry specific knowledge Strong ability to build, maintain, and grow customer relationships. Excellent communication and interpersonal skills, with a customer-first mindset. Proven ability to effectively negotiate terms and close deals. Ability to overcome objections and offer tailored solutions to meet customers needs. Ability to manage multiple accounts, leads, and sales processes efficiently. Self-motivated and capable of working independently while meeting deadlines and sales goals. Competency with CRM software and sales tracking tools. Proficient in Microsoft Office Suite Willingness and ability to travel within the assigned sales territory regularly. Ability to collaborate with internal teams to ensure customer satisfaction and deliver exception experiences. Valid driver's license High school diploma or equivalent required Satisfactory references from employers and/or professional peers Satisfactory criminal background check and drug screening, PIb18c-7928
12/04/2025
Full time
Description: We're looking for a driven, growth-minded sales professional who's hungry to win and ready to turn their pest control expertise into real sales impact. If you're aggressive, coachable, and motivated to grow, this role is built for high performers who thrive on closing deals and dominating their territory. Former sales or pest control experience is a strong plus-bring your grit, bring your energy, and join a team where your drive becomes your success. FLSA Status: Exempt Department: Sales Reports To: Director of Sales and Business Development The Business Development Specialist at Pest-End plays a vital role in driving the company's growth by consistently achieving sales objectives within their assigned territory. This position is responsible for generating new business through a variety of methods, including lead conversion, prospecting, cold calling, networking, and relationship building. As a Business Development Specialist, you will demonstrate thorough knowledge of Pest-End's products and service programs, as well as general pest control solutions and innovations in the industry. You will provide compelling presentations to prospective customers that highlight the benefits and advantages of Pest-End's services, and design customized integrated pest management programs that meet the specific needs of each customer. Key responsibilities include maintaining proper documentation of all sales activities and providing detailed service agreements and follow-up scheduling. You will document all visits to accounts and communicate special instructions to service technicians through our CRM and Sales software systems or other methods outlined by the Director of Sales. Additionally, you will have the opportunity to visit existing Pest-End accounts to recommend additional services and products, while also prospecting in other locations. The role requires strong relationship-building skills, attention to detail, and a proactive approach to identifying new business opportunities. You will report directly to Sales Director and will be provided with the tools necessary for success, including a company vehicle, cell phone, laptop, and other resources. Company Revenue Bonus : Eligible based on performance and good standing within company. Bonuses will not be paid out if a Business Development Specialist is terminated or voluntarily resigns from Pest-End Inc. Requirements: Generate new business in assigned territory through prospecting, cold calling, networking, lead conversion, and relationship buildingDemonstrate thorough knowledge of Pest-End's products, services, and industry innovations. Provide presentations to potential customers, highlighting the benefits and advantages of Pest-End's services. Design and customize integrated pest management programs to meet the specific needs of customers. Maintain accurate documentation of sales activities, including service agreements and follow-up communication. Utilize Evolve or other tools to record all account visits. Communicate effectively with the Sales Operations Manager and their team with proper instructions on agreements for customers. Ensure consistent follow-up with leads and customers to nurture long-term business relationships. Minimum Qualifications: Minimum of 2-5 years in outside sales or business development, preferably in the pest control or service-related industry. Familiarity with pest control services, solutions, or a similar service-based industry is a plus but not required. Ability to learn and adapt quickly to industry specific knowledge Strong ability to build, maintain, and grow customer relationships. Excellent communication and interpersonal skills, with a customer-first mindset. Proven ability to effectively negotiate terms and close deals. Ability to overcome objections and offer tailored solutions to meet customers needs. Ability to manage multiple accounts, leads, and sales processes efficiently. Self-motivated and capable of working independently while meeting deadlines and sales goals. Competency with CRM software and sales tracking tools. Proficient in Microsoft Office Suite Willingness and ability to travel within the assigned sales territory regularly. Ability to collaborate with internal teams to ensure customer satisfaction and deliver exception experiences. Valid driver's license High school diploma or equivalent required Satisfactory references from employers and/or professional peers Satisfactory criminal background check and drug screening, PIb18c-7928
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Market of Choice is a growing, local company with excellent benefits and opportunity for professional development. Our stores feature state of the art, modern facilities in a friendly and professional work environment that is creative, fast-paced and fueled by our passion for quality and our commitment to an exceptional customer experience. We offer a benefits package that includes health, dental, and vision insurance, competitive wages and a matching 401(k) retirement plan. DUTIES Achieve operational and merchandising excellence assisting store teams with overall program, food safety, customer service, and department condition best practices. Work closely with Corporate Store and Merchandising Operations and Store and Departmental Management to ensure perfect execution. Position is hands-on and a resource for store department managers. The Center Store Product Specialist works closely with Corporate Grocery and Chilled Sales Managers, EVP Operations, and store Grocery Teams to ensure perfect execution. As a Center Store Product Specialist, some of your responsibilities will include: Regular store tours to our Portland, Ashland, Medford, Bend, Corvallis and Eugene alone, with Corporate Sales Managers, or as a team to assess merchandising conditions, displays, inventory management, and operational readiness ensuring exceptional customer service Collaborate and effectively communicate with Corporate Store Operations, Sales Manager and Store and Departmental management to execute consistent best practices for customer service, merchandising, inventory, ordering, staffing, food safety and product quality to achieve, maintain and exceed company standards Ensure stores have the right mix of displays and products that optimizes purchasing, gross margin, and sales Coordinate with Corporate Grocery and Chilled Sales Managers to coordinate store resets Develop and maintain outstanding relations with customers, employees, and vendors to help create a pleasant in-store atmosphere for the customer Contribute to the training, development, and performance management of new and existing employees QUALIFICATIONS The ideal candidate will demonstrate the following: In-depth knowledge of operations and safety Excellent written and verbal communication skills The ability to use various office software, including word processing, spreadsheet, presentation, calendaring, e-mail management and the Internet Create, compose and edit written and electronic materials Ability to work regular or irregular hours on a consistent basis and regularly travel to all Market of Choice locations, special events and other functions. To be considered for this position, please complete the online application (including cover letter and resume). COMMITMENT TO DIVERSITY A diverse community and workplace benefits us all. Market of Choice is committed to recruiting, hiring and promoting qualified applicants as well as giving people of all backgrounds an opportunity to work and contribute to our company and community. We uphold our tradition of valuing our employees by providing equal opportunities to all applicants. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
12/04/2025
Full time
Market of Choice is a growing, local company with excellent benefits and opportunity for professional development. Our stores feature state of the art, modern facilities in a friendly and professional work environment that is creative, fast-paced and fueled by our passion for quality and our commitment to an exceptional customer experience. We offer a benefits package that includes health, dental, and vision insurance, competitive wages and a matching 401(k) retirement plan. DUTIES Achieve operational and merchandising excellence assisting store teams with overall program, food safety, customer service, and department condition best practices. Work closely with Corporate Store and Merchandising Operations and Store and Departmental Management to ensure perfect execution. Position is hands-on and a resource for store department managers. The Center Store Product Specialist works closely with Corporate Grocery and Chilled Sales Managers, EVP Operations, and store Grocery Teams to ensure perfect execution. As a Center Store Product Specialist, some of your responsibilities will include: Regular store tours to our Portland, Ashland, Medford, Bend, Corvallis and Eugene alone, with Corporate Sales Managers, or as a team to assess merchandising conditions, displays, inventory management, and operational readiness ensuring exceptional customer service Collaborate and effectively communicate with Corporate Store Operations, Sales Manager and Store and Departmental management to execute consistent best practices for customer service, merchandising, inventory, ordering, staffing, food safety and product quality to achieve, maintain and exceed company standards Ensure stores have the right mix of displays and products that optimizes purchasing, gross margin, and sales Coordinate with Corporate Grocery and Chilled Sales Managers to coordinate store resets Develop and maintain outstanding relations with customers, employees, and vendors to help create a pleasant in-store atmosphere for the customer Contribute to the training, development, and performance management of new and existing employees QUALIFICATIONS The ideal candidate will demonstrate the following: In-depth knowledge of operations and safety Excellent written and verbal communication skills The ability to use various office software, including word processing, spreadsheet, presentation, calendaring, e-mail management and the Internet Create, compose and edit written and electronic materials Ability to work regular or irregular hours on a consistent basis and regularly travel to all Market of Choice locations, special events and other functions. To be considered for this position, please complete the online application (including cover letter and resume). COMMITMENT TO DIVERSITY A diverse community and workplace benefits us all. Market of Choice is committed to recruiting, hiring and promoting qualified applicants as well as giving people of all backgrounds an opportunity to work and contribute to our company and community. We uphold our tradition of valuing our employees by providing equal opportunities to all applicants. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Position territory will primarily be midtown Manhattan. Must be comfortable commuting to territory 1-2 times per week. Staples is business to business . You're what binds us together. Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. Effective Selling Skills Utilizing professional selling skills Discover prospects incremental and programmatic needs Effectively communicates Staples value propositions, capabilities, products and assortments including all categories Capable of overcoming objections and closing the sale. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won Implements and ramps wins driving compliance to new account/program Expertise of prospect industry buying process' and ability to support product selection and standardization Create sticky accounts which will continue to purchase from Staples Integrates feedback from prospects into their sales approach New customer assortment and pricing Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of business development Strong ability to develop and deliver presentations virtually and in person Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition Ability to function independently with minimal daily supervision Ability and motivation to find, develop, and close sales Demonstrated work ethic, self-disciplined Ability to succeed in a competitive selling or goal-oriented environment Ability to be coached and to incorporate feedback Professional appearance and demeanor Strong organization and time management skills What's needed- Basic Qualifications: 1-3 years of successful sales experience or success as a Staples B2B Sales Associate 3+ years experience in PowerPoint, Excel, and Outlook What's needed- Preferred Qualifications: Bachelor's Degree Knowledge of Customer Relationship Management tool (CRM) Industry knowledge, a plus We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role maybe eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/04/2025
Full time
Position territory will primarily be midtown Manhattan. Must be comfortable commuting to territory 1-2 times per week. Staples is business to business . You're what binds us together. Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. Effective Selling Skills Utilizing professional selling skills Discover prospects incremental and programmatic needs Effectively communicates Staples value propositions, capabilities, products and assortments including all categories Capable of overcoming objections and closing the sale. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won Implements and ramps wins driving compliance to new account/program Expertise of prospect industry buying process' and ability to support product selection and standardization Create sticky accounts which will continue to purchase from Staples Integrates feedback from prospects into their sales approach New customer assortment and pricing Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of business development Strong ability to develop and deliver presentations virtually and in person Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition Ability to function independently with minimal daily supervision Ability and motivation to find, develop, and close sales Demonstrated work ethic, self-disciplined Ability to succeed in a competitive selling or goal-oriented environment Ability to be coached and to incorporate feedback Professional appearance and demeanor Strong organization and time management skills What's needed- Basic Qualifications: 1-3 years of successful sales experience or success as a Staples B2B Sales Associate 3+ years experience in PowerPoint, Excel, and Outlook What's needed- Preferred Qualifications: Bachelor's Degree Knowledge of Customer Relationship Management tool (CRM) Industry knowledge, a plus We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role maybe eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
12/04/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/04/2025
Full time
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon
12/04/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/04/2025
Full time
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. We are currently seeking a determined and dynamic Digital Marketing Specialist to join our Brinks Home Family. Position Overview: We are seeking a highly organized and creative Digital Marketing Specialist to support Brinks Home's growth initiatives across SEO, CRO, content, and affiliate marketing. This role is ideal for a detail-oriented marketer who enjoys managing projects, writing SEO-optimized content, and coordinating cross-functional marketing efforts. The Digital Marketing Specialist will work closely with the Growth Marketing Manager, Marketing Analyst, and Creative team to execute campaigns that increase visibility, improve conversion rates, and drive performance across both our sales-driven funnel and eCommerce channels. Key Responsibilities: Create and optimize SEO- and AIO-friendly website and blog content to increase organic traffic and brand visibility. Manage CRO initiatives, including A/B testing, landing page optimization, and UX improvements. Support affiliate marketing operations in Impact Radius, including partner communication, creative asset management, and link tracking. Coordinate projects, timelines, and deliverables across internal teams and external vendors. Draft and schedule marketing emails, promotional campaigns, and content updates. Collaborate with the Creative team on ad copy, design requests, and web content needs. Maintain the marketing calendar and ensure campaign deliverables are executed on time. Assist with QA testing for new campaigns, website changes, and landing page updates. Work with the Marketing Analyst to measure SEO and CRO performance and identify improvement opportunities. Allocate approximately 20% of time to support the B2B side of the business (BHX), executing the same digital marketing initiatives and performance objectives outlined above. Other duties as assigned. Requirements: 2-4 years of experience in digital marketing, SEO, or digital project management or content marketing. Strong understanding of SEO best practices, keyword research, and on-page optimization. Basic familiarity with affiliate marketing and partner management platforms (Impact Radius a plus). Excellent writing, editing, and project management skills. Working knowledge of analytics tools (Google Analytics, GA4, Google Search Console). Ability to multitask across multiple projects and timelines. Working Norms: Self-starter with strong organizational and communication skills. Comfortable managing multiple projects in fast-paced, cross-functional environments. Detail-oriented with an eye for brand consistency and user experience. Collaborative and proactive in supporting teammates. Benefits: Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
12/04/2025
Full time
Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. We are currently seeking a determined and dynamic Digital Marketing Specialist to join our Brinks Home Family. Position Overview: We are seeking a highly organized and creative Digital Marketing Specialist to support Brinks Home's growth initiatives across SEO, CRO, content, and affiliate marketing. This role is ideal for a detail-oriented marketer who enjoys managing projects, writing SEO-optimized content, and coordinating cross-functional marketing efforts. The Digital Marketing Specialist will work closely with the Growth Marketing Manager, Marketing Analyst, and Creative team to execute campaigns that increase visibility, improve conversion rates, and drive performance across both our sales-driven funnel and eCommerce channels. Key Responsibilities: Create and optimize SEO- and AIO-friendly website and blog content to increase organic traffic and brand visibility. Manage CRO initiatives, including A/B testing, landing page optimization, and UX improvements. Support affiliate marketing operations in Impact Radius, including partner communication, creative asset management, and link tracking. Coordinate projects, timelines, and deliverables across internal teams and external vendors. Draft and schedule marketing emails, promotional campaigns, and content updates. Collaborate with the Creative team on ad copy, design requests, and web content needs. Maintain the marketing calendar and ensure campaign deliverables are executed on time. Assist with QA testing for new campaigns, website changes, and landing page updates. Work with the Marketing Analyst to measure SEO and CRO performance and identify improvement opportunities. Allocate approximately 20% of time to support the B2B side of the business (BHX), executing the same digital marketing initiatives and performance objectives outlined above. Other duties as assigned. Requirements: 2-4 years of experience in digital marketing, SEO, or digital project management or content marketing. Strong understanding of SEO best practices, keyword research, and on-page optimization. Basic familiarity with affiliate marketing and partner management platforms (Impact Radius a plus). Excellent writing, editing, and project management skills. Working knowledge of analytics tools (Google Analytics, GA4, Google Search Console). Ability to multitask across multiple projects and timelines. Working Norms: Self-starter with strong organizational and communication skills. Comfortable managing multiple projects in fast-paced, cross-functional environments. Detail-oriented with an eye for brand consistency and user experience. Collaborative and proactive in supporting teammates. Benefits: Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/04/2025
Full time
Staples is business to business. You're what binds us together. Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users Key Account Executives are also responsible for mapping an account growth strategy and are responsible for teaming with category experts where necessary to penetrate and grow accounts, as well as add value to our customers purchasing process This is a strategic selling position, expected to engage contacts remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC). Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language. Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape Expertise of customer industry buying process' and ability to support product selection and standardization of products assortments Engage CSM to manage customer experience and complete customer maintenance requests Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites Establishes and maintains business management relationships with the senior executive team members within customer base Drives incremental sales and profitability Ability to create growth strategy based on customer needs Executing strategies defined by Senior Leadership Team Integrates feedback from customers into their sales approach Works to provide Staples solutions and value to customer challenges and situations. Provides critical feedback from customers to leadership and support teams Growth strategy across customers/sites Account assortment and pricing Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to set targets, design customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Experience and proven track record of managing programs or business development Ability to interface at customer's most senior levels Strong ability to develop and deliver presentations face to face and virtually Ability design strategic customer growth plans and work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Staples value proposition Ability to function independently with minimal daily supervision Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. Adaptable to change Qualifications: What's needed- Basic Qualifications: High school diploma or GED 4-6 years successful sales experience 4-6 years experience in Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products 3+ years experience in Microsoft Office and other basic software tools 4-6 years experience in consultative selling, solutions selling, insight selling, negotiation and advanced client management skills What's needed- Preferred Qualifications: Bachelor's degree Proficient in Microsoft Office and other basic software tools Worked cross-functionally in a large, complex company Prior account management and prospecting experience with Fortune 1000 accounts Had responsibility for a sales budget and track record of exceeding quota Managed a complex deal shaping from start to finish Experience with business-to-business sales process Had responsibility to retain and grow accounts We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.