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Hospice Business Development Representative (BDR)
Interim HealthCare of Sacramento Folsom, California
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
09/06/2025
Full time
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
Retail Associate
Ross Stores Grand Junction, Colorado
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
Field Sales Coach
Staples, Inc. Burlington, Wisconsin
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Retail Associate
Ross Stores Bend, Oregon
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
Area Supervisor
Ross Stores Batesville, Mississippi
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
Hospice Business Development Representative (BDR)
Interim HealthCare of Sacramento Elk Grove, California
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
09/06/2025
Full time
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
Sales Representative
Pine State Services - Service Experts Scarborough, Maine
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Pine State Service Experts Location Address : 30 Center St. Scarborough, ME 04074 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
09/06/2025
Full time
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Pine State Service Experts Location Address : 30 Center St. Scarborough, ME 04074 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Customer Sales Account Manager
Staples, Inc. Waukegan, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Sales Account Manager
Staples, Inc. Lincolnshire, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Sales Business Development Representative
Staples, Inc. Burlington, Wisconsin
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Business Development Representative
Ressler Motor Group Bozeman, Montana
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
09/06/2025
Full time
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
Customer Service Representative
Smithville Communications Ellettsville, Indiana
Smithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally. WHAT YOU'LL DO Check out the video of our team by clicking the link : Customer Service Department As a Customer Service Representative, you will research and resolve customer concerns and work in close partnership with all departments. You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will: Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers. Provide customers with product and service information, including pricing, installation costs, and product upgrades. Follow up on customer inquiries not immediately resolved within 24 hours. Actively listen to customers' concerns and needs to identify, research, and resolve customer complaints using available resources. Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. WHAT YOU NEED High school diploma or equivalent required. Fluency in the English language. Previous sales and customer service experience required. Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. Excellent verbal and written communication skills and the ability to interact with a diverse population. Strong analytical and organizational skills, attention to detail; high level of accuracy. Ability to embrace change, learn new skills, and continuously improve. Ability to work both independently and with co-workers toward company goals WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future. Company Paid: Dental insurance, Term Life Insurance and Long-term Disability Low-Cost Medical plan options Prescription Drug Coverage Vision Voluntary Insurance Health Savings Account with generous annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training and professional development opportunities Discounted company products and services Wellness incentive program worth up to $600 per year ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR PI5d5-
09/06/2025
Full time
Smithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally. WHAT YOU'LL DO Check out the video of our team by clicking the link : Customer Service Department As a Customer Service Representative, you will research and resolve customer concerns and work in close partnership with all departments. You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will: Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers. Provide customers with product and service information, including pricing, installation costs, and product upgrades. Follow up on customer inquiries not immediately resolved within 24 hours. Actively listen to customers' concerns and needs to identify, research, and resolve customer complaints using available resources. Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. WHAT YOU NEED High school diploma or equivalent required. Fluency in the English language. Previous sales and customer service experience required. Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. Excellent verbal and written communication skills and the ability to interact with a diverse population. Strong analytical and organizational skills, attention to detail; high level of accuracy. Ability to embrace change, learn new skills, and continuously improve. Ability to work both independently and with co-workers toward company goals WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future. Company Paid: Dental insurance, Term Life Insurance and Long-term Disability Low-Cost Medical plan options Prescription Drug Coverage Vision Voluntary Insurance Health Savings Account with generous annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training and professional development opportunities Discounted company products and services Wellness incentive program worth up to $600 per year ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR PI5d5-
Sales Representative
Donelson Air - Service Experts Nashville, Tennessee
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Donelson Service Experts Location Address : 2930 Sidco Dr. Nashville, TN 37204 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
09/06/2025
Full time
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Donelson Service Experts Location Address : 2930 Sidco Dr. Nashville, TN 37204 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Manager Assistant - Building Materials / Lumberyard
Charles Kirchner And Son Inc Newton, Illinois
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
09/06/2025
Full time
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
Customer Service Representative
Jason McBride - State Farm Agency Union City, Michigan
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
09/06/2025
Full time
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
Subaru Business Development Representative
Ressler Motor Group Bozeman, Montana
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
09/06/2025
Full time
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
B2B Sales Representative
Staples, Inc. Rockford, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Business Development Rep
BayMark Health Services Salem, New Hampshire
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
09/06/2025
Full time
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
Route Manager (Commercial Pest Control Technician)
Sprague Pest Solutions Bremerton, Washington
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-26/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-26/hour (depending on experience) plus performance bonus and commission Compensation details: 21-26 Hourly Wage PI96eb568f892c-3651
09/06/2025
Full time
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-26/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-26/hour (depending on experience) plus performance bonus and commission Compensation details: 21-26 Hourly Wage PI96eb568f892c-3651
Route Manager (Commercial Pest Control Technician)
Sprague Pest Solutions Tacoma, Washington
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-26/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-26/hour (depending on experience) plus performance bonus and commission Compensation details: 21-26 Hourly Wage PI987b87a1f5-
09/06/2025
Full time
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-26/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-26/hour (depending on experience) plus performance bonus and commission Compensation details: 21-26 Hourly Wage PI987b87a1f5-

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