The hourly range for this position is $16.50 to $17.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
12/12/2025
Full time
The hourly range for this position is $16.50 to $17.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
12/12/2025
Full time
Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
12/12/2025
Full time
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
12/12/2025
Full time
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
Customer Accounts Advisor The salary range for this role is $14.75 to $15.50 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
12/12/2025
Full time
Customer Accounts Advisor The salary range for this role is $14.75 to $15.50 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
As a General Manager , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plan, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
As a General Manager , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plan, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Technical Support Team Lead Your role and responsibilities: As a Technical Support Specialist II, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity with various standard industrial communication protocols. This position can be remote in the United States. The work model for the role is: Remote You will be mainly accountable for: Provide technical support via phone & email for common problems related to the application of Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), and Low Voltage Variable Frequency Drives (VFDs). Provide remote technical support for PLC, HMI, and VFD hardware and software issues including installation, commissioning, and troubleshooting Assist customers with drive programming, parameter configuration, communication, and integration with PLC and HMI control systems Assist customers will PLC and HMI programming, software, communications, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with PLC, HMI, and VFD technologies, software updates, and industry trends Required to provide on call technical support during the evenings and weekends on a rotating schedule. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs) and Variable Frequency Drives (VFDs) work, required. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of PLCs and VFDs. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Experience in HVACR, Water/Wastewater and/or Industrial Applications of VFDs and Motors. What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. 1 Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $106,600. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance,
12/12/2025
Full time
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Technical Support Team Lead Your role and responsibilities: As a Technical Support Specialist II, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity with various standard industrial communication protocols. This position can be remote in the United States. The work model for the role is: Remote You will be mainly accountable for: Provide technical support via phone & email for common problems related to the application of Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), and Low Voltage Variable Frequency Drives (VFDs). Provide remote technical support for PLC, HMI, and VFD hardware and software issues including installation, commissioning, and troubleshooting Assist customers with drive programming, parameter configuration, communication, and integration with PLC and HMI control systems Assist customers will PLC and HMI programming, software, communications, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with PLC, HMI, and VFD technologies, software updates, and industry trends Required to provide on call technical support during the evenings and weekends on a rotating schedule. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs) and Variable Frequency Drives (VFDs) work, required. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of PLCs and VFDs. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Experience in HVACR, Water/Wastewater and/or Industrial Applications of VFDs and Motors. What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. 1 Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $106,600. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance,
Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
12/12/2025
Full time
Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
The Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton Hotel is looking for their next Sales Manager to join their team. Bahia Mar Fort Lauderdale Beach is more than a destination-it's a landmark property where your sales expertise can shine. With 288 total guest rooms and over 25,000 square feet of oceanfront meeting space and capacity for events up to 900 guests, this iconic hotel offers unmatched potential for high-value group business. Just minutes from the Broward County Convention Center and Fort Lauderdale-Hollywood International Airport, Bahia Mar combines prime location with stunning views, including our GrandeView Ballroom overlooking the Atlantic. Join a team that transforms world-class amenities into unforgettable experiences and drives success in one of Florida's most vibrant markets. Our ideal candidate has at least two years of group sales experience at a similarly sized property, is hungry for success, highly motivated, and skilled at overcoming objections. They excel at prospecting and finding new business opportunities, are driven to exceed goals, and thrive in a fast-paced, results-oriented environment. Shift Pattern: This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate: This role is an hourly role and qualifies for a bonus incentive program. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
12/12/2025
Full time
The Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton Hotel is looking for their next Sales Manager to join their team. Bahia Mar Fort Lauderdale Beach is more than a destination-it's a landmark property where your sales expertise can shine. With 288 total guest rooms and over 25,000 square feet of oceanfront meeting space and capacity for events up to 900 guests, this iconic hotel offers unmatched potential for high-value group business. Just minutes from the Broward County Convention Center and Fort Lauderdale-Hollywood International Airport, Bahia Mar combines prime location with stunning views, including our GrandeView Ballroom overlooking the Atlantic. Join a team that transforms world-class amenities into unforgettable experiences and drives success in one of Florida's most vibrant markets. Our ideal candidate has at least two years of group sales experience at a similarly sized property, is hungry for success, highly motivated, and skilled at overcoming objections. They excel at prospecting and finding new business opportunities, are driven to exceed goals, and thrive in a fast-paced, results-oriented environment. Shift Pattern: This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate: This role is an hourly role and qualifies for a bonus incentive program. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Treasure Island Resort & Casino
East Ellsworth, Wisconsin
Please note: resume is required for this position. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
12/12/2025
Full time
Please note: resume is required for this position. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
Treasure Island Resort & Casino
Ellsworth, Wisconsin
Please note: resume is required for this position. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
12/12/2025
Full time
Please note: resume is required for this position. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
Express Employment Professionals
Saint Louis, Missouri
Employment Specialist - Skilled Trades, Administrative & Generalist Recruiting $51,000 Base + Commission + Bonus Location: St. Louis, MO (On-site) Schedule: Monday-Friday, Day Shift Compensation: $51,000 base salary + monthly production commission + performance bonuses Join a Top Performing, Award-Winning Staffing Office (19 Years in St. Louis!) Express Employment Professionals is hiring a full-time Employment Specialist to support all three staffing divisions: Skilled Trades (technicians, welders, machinists, maintenance, etc.) Office Services / Administrative (admins, CSR, accounting support, HR, customer service) Generalist / Light Industrial (warehouse, production, logistics, labor, forklift) This is an on-site business role, not a corporate HR or talent acquisition job. As an Employment Specialist, you will combine recruiting, inside sales, business development, customer service, and staffing coordination, helping both local companies and job seekers succeed. Our office has been in business for 19 years, is award winning, and is deeply embedded in the St. Louis community. We're known for delivering results, supporting local businesses, and helping people find meaningful work. Job Responsibilities Recruiting Across All Divisions Interview, screen, and onboard candidates for Skilled Trades, Administrative, and General Labor roles Post jobs, source applicants, and maintain a strong talent pipeline Evaluate skills, work history, and job compatibility Match candidates to the right employers quickly and accurately Inside Sales & Business Development Make outbound calls to hiring managers and decision makers Market top candidates with MPC (Most Placeable Candidate) calls Support new and existing client relationships Qualify job orders and provide workforce solutions Help businesses staff key roles across multiple industries Staffing & Coordination Fill job orders with urgency Set up interviews and start dates Ensure excellent candidate and client experience Document all activity in our staffing system Qualifications High school diploma or GED required; Bachelor's preferred Customer service, sales, staffing, HR, Skilled Trades, or office experience helpful Strong communication and relationship-building skills Comfortable making outbound phone calls Organized, detail-oriented, able to juggle multiple priorities Proficient with Word, Outlook, and typing (40+ WPM ideal) Ability to work in a fast-paced, high-volume environment Salary & Benefits $51,000 base salary Monthly production commission Performance bonuses Medical, dental, vision, PTO, and 401(k) retirement plan Paid training and continuous coaching Clear advancement paths in Recruiting, Skilled Trades, Sales, and Leadership Why Join Express Employment Professionals? 19 years serving St. Louis Award-winning, high-performance office Deep community roots and strong local reputation Supportive, team-oriented culture Opportunity to help people find work and help companies grow every day Part of a global organization with 850+ offices This role is perfect for someone who enjoys people work AND business work, thrives in a busy environment, and wants to build a meaningful career in staffing. PandoLogic. Category:Human Resources,Louis, MO-63110
12/12/2025
Full time
Employment Specialist - Skilled Trades, Administrative & Generalist Recruiting $51,000 Base + Commission + Bonus Location: St. Louis, MO (On-site) Schedule: Monday-Friday, Day Shift Compensation: $51,000 base salary + monthly production commission + performance bonuses Join a Top Performing, Award-Winning Staffing Office (19 Years in St. Louis!) Express Employment Professionals is hiring a full-time Employment Specialist to support all three staffing divisions: Skilled Trades (technicians, welders, machinists, maintenance, etc.) Office Services / Administrative (admins, CSR, accounting support, HR, customer service) Generalist / Light Industrial (warehouse, production, logistics, labor, forklift) This is an on-site business role, not a corporate HR or talent acquisition job. As an Employment Specialist, you will combine recruiting, inside sales, business development, customer service, and staffing coordination, helping both local companies and job seekers succeed. Our office has been in business for 19 years, is award winning, and is deeply embedded in the St. Louis community. We're known for delivering results, supporting local businesses, and helping people find meaningful work. Job Responsibilities Recruiting Across All Divisions Interview, screen, and onboard candidates for Skilled Trades, Administrative, and General Labor roles Post jobs, source applicants, and maintain a strong talent pipeline Evaluate skills, work history, and job compatibility Match candidates to the right employers quickly and accurately Inside Sales & Business Development Make outbound calls to hiring managers and decision makers Market top candidates with MPC (Most Placeable Candidate) calls Support new and existing client relationships Qualify job orders and provide workforce solutions Help businesses staff key roles across multiple industries Staffing & Coordination Fill job orders with urgency Set up interviews and start dates Ensure excellent candidate and client experience Document all activity in our staffing system Qualifications High school diploma or GED required; Bachelor's preferred Customer service, sales, staffing, HR, Skilled Trades, or office experience helpful Strong communication and relationship-building skills Comfortable making outbound phone calls Organized, detail-oriented, able to juggle multiple priorities Proficient with Word, Outlook, and typing (40+ WPM ideal) Ability to work in a fast-paced, high-volume environment Salary & Benefits $51,000 base salary Monthly production commission Performance bonuses Medical, dental, vision, PTO, and 401(k) retirement plan Paid training and continuous coaching Clear advancement paths in Recruiting, Skilled Trades, Sales, and Leadership Why Join Express Employment Professionals? 19 years serving St. Louis Award-winning, high-performance office Deep community roots and strong local reputation Supportive, team-oriented culture Opportunity to help people find work and help companies grow every day Part of a global organization with 850+ offices This role is perfect for someone who enjoys people work AND business work, thrives in a busy environment, and wants to build a meaningful career in staffing. PandoLogic. Category:Human Resources,Louis, MO-63110
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Travel Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. This is a travel position and requires travel to client sites locally, regionally, and nationally as needed. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS, CTS-I Certification, Crestron, Extron, Dante, Biamp, QSC, preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs, work at heights, and travel. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules, travel demands, and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: Salary commensurate with experience Job Location: As a Travel Field Engineer, you will be required to travel locally, regionally, and nationwide to support client projects. Travel frequency will vary based on project demands, and candidates should be comfortable with extended travel, including overnight stays as needed. Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. PI7cc4d5c719b5-0270
12/12/2025
Full time
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Travel Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. This is a travel position and requires travel to client sites locally, regionally, and nationally as needed. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS, CTS-I Certification, Crestron, Extron, Dante, Biamp, QSC, preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs, work at heights, and travel. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules, travel demands, and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: Salary commensurate with experience Job Location: As a Travel Field Engineer, you will be required to travel locally, regionally, and nationwide to support client projects. Travel frequency will vary based on project demands, and candidates should be comfortable with extended travel, including overnight stays as needed. Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. PI7cc4d5c719b5-0270
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Sales Manager Your role and responsibilities We're looking for a dynamic and driven Sales Manager to grow our service sales across the Marine & Ports sector. Whether it's tankers, cargo ships, passenger vessels, or offshore vessels you'll be the trusted partner helping customers optimize performance, reliability, and sustainability. The work model for the role is: Remote This role is contributing to the Process Automation, Marine and Ports Division. You will be mainly accountable for: Developing and executing service sales strategies across key marine segments Promoting ABB's full service portfolio - from digital solutions and maintenance to training and long-term agreements Building and nurturing strong relationships with key accounts and stakeholders Identifying new sales opportunities and collaborating with internal teams to deliver tailored solutions Representing ABB at industry events, trade fairs, and customer meetings as a passionate ambassador of our technology and values Our team dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role Bachelor's in Engineering, with a Masters Degree preferred but not required A minimum of 5, with 8 or more years of experience preferred, in sales or service operations, ideally within the marine sector Solid understanding of marine systems and customer needs Demonstrated ability to identify and pursue new business opportunities with new customers, customer-focused mindset A passion for technology and a genuine interest in helping customers succeed A proactive, collaborative mindset with strong communication and relationship-building skills What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $116,500 and $216,300 annually and is bonus eligible. Benefits ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. More about us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers' business throughout the entire lifecycle of vessels. With ABB Ability Marine software solutions and ABB Ability Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance,
12/12/2025
Full time
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Sales Manager Your role and responsibilities We're looking for a dynamic and driven Sales Manager to grow our service sales across the Marine & Ports sector. Whether it's tankers, cargo ships, passenger vessels, or offshore vessels you'll be the trusted partner helping customers optimize performance, reliability, and sustainability. The work model for the role is: Remote This role is contributing to the Process Automation, Marine and Ports Division. You will be mainly accountable for: Developing and executing service sales strategies across key marine segments Promoting ABB's full service portfolio - from digital solutions and maintenance to training and long-term agreements Building and nurturing strong relationships with key accounts and stakeholders Identifying new sales opportunities and collaborating with internal teams to deliver tailored solutions Representing ABB at industry events, trade fairs, and customer meetings as a passionate ambassador of our technology and values Our team dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role Bachelor's in Engineering, with a Masters Degree preferred but not required A minimum of 5, with 8 or more years of experience preferred, in sales or service operations, ideally within the marine sector Solid understanding of marine systems and customer needs Demonstrated ability to identify and pursue new business opportunities with new customers, customer-focused mindset A passion for technology and a genuine interest in helping customers succeed A proactive, collaborative mindset with strong communication and relationship-building skills What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $116,500 and $216,300 annually and is bonus eligible. Benefits ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. More about us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers' business throughout the entire lifecycle of vessels. With ABB Ability Marine software solutions and ABB Ability Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Building Maintenance,
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Technical Support Team Lead Your role and responsibilities: As a Technical Support Specialist - VFDs you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity. The work model for the role is: Hybrid You will be mainly accountable for: •Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but isn't limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations. •Analyze problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction. Participate proactively in contributing feedback to the Quality department regarding product quality issues. •Execute product warranty while ensuring customer satisfaction and simultaneously achieving cost control objectives. Provide labor authorization for independent service representatives known as the Drives Authorized Service Contractors (DASCs) to perform troubleshooting and repair work on Drives at customer sites throughout North America. Execute policy to help support Drives that are out of warranty. •Maintain communication with other departments to stay abreast of product release and up-dates. Maintain technical competence in troubleshooting Drives. Enter each reportable case as applicable in the Salesforce Case Management System. Provide adequate notes in the case for each call. •Required to provide technical support during the evenings and weekends on a rotating schedule. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Variable Frequency Drives (VFDs) work, required. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Previous experience troubleshooting a technical product over the phone. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. 1 Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Customer Service,
12/12/2025
Full time
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Technical Support Team Lead Your role and responsibilities: As a Technical Support Specialist - VFDs you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives (VFDs), 3 Phase Power, System Control Wiring, and Connectivity. The work model for the role is: Hybrid You will be mainly accountable for: •Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but isn't limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations. •Analyze problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction. Participate proactively in contributing feedback to the Quality department regarding product quality issues. •Execute product warranty while ensuring customer satisfaction and simultaneously achieving cost control objectives. Provide labor authorization for independent service representatives known as the Drives Authorized Service Contractors (DASCs) to perform troubleshooting and repair work on Drives at customer sites throughout North America. Execute policy to help support Drives that are out of warranty. •Maintain communication with other departments to stay abreast of product release and up-dates. Maintain technical competence in troubleshooting Drives. Enter each reportable case as applicable in the Salesforce Case Management System. Provide adequate notes in the case for each call. •Required to provide technical support during the evenings and weekends on a rotating schedule. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Variable Frequency Drives (VFDs) work, required. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Previous experience troubleshooting a technical product over the phone. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. 1 Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.PandoLogic. Category:Customer Service,
Rochester Precision Optics LLC
West Henrietta, New York
Title Strategic Account Manager Department Business Development Reports to Vice President, Business Development SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optical components, assemblies, and electro-optical systems. RPO specializes in a full spectrum of products & services including - Design and Engineering, Visible and Infrared Components, Glass and Plastic Molded Aspheres, Thin Film Coating, Optical Assembly and Electro-Optical Systems Integration. As one of the fastest growing companies in Rochester, RPO offers exciting career paths to work on market-leading programs. Job Summary: Rochester Precision Optics (RPO) is seeking a results-driven, relationship-oriented Strategic Account Manager to accelerate sales growth across both defense and commercial markets. As a key member of our business development team, this individual will manage day-to-day customer service and transactional sales while also cultivating long-term partnerships by recognizing customer needs, uncovering growth potential within existing accounts, and coordinating internal teams to deliver lasting solutions. This role is also integral to the strategic growth of RPO's catalog business by aligning e-commerce, inside sales, and operations to expand customer reach, improve responsiveness, and strengthen RPO's overall market footprint. You Will: Act as the company representative for assigned customers, managing relationships, products, services, deliverables and communications. Develop strong, long-term client relationships and strategic account plans (targets, whitespace, product adoption, pricing strategy). Manage, resolve and communicate customer issues including delivery status, credit issues, reschedules, expedites, etc. Collaborate across the organization (Business Development, Inside Sales, Engineering, Program Management, Operations, Supply Chain) to execute quotes and respond swiftly to customer inquiries-ensuring the catalog-/standard-product workflow is efficient and accurate. Attend production and sales meetings, conference calls with customers and BD team to report status, opportunities and risks. Review and manage all incoming orders and acknowledgements for accuracy, specification, timing, and alignment with catalog SKUs. Take ownership of ERP system (Epicor) and CRM (HubSpot) data for the BD team-ensure data integrity, training, and reliable usage. Manage incoming customer inquiries from the website, trade shows and direct outreach; spearhead the initial vetting and distribution of new catalog opportunities into the CRM. Partner with e-commerce/marketing to optimize online conversion, promotions, landing pages and catalog user experience; drive cross-sell/upsell of standard product lines. Forecast monthly/quarterly revenue, units and margin for assigned accounts; maintain pipeline hygiene and apply price-to-win logic for volume / standard orders. Regularly conduct QBRs with strategic catalog accounts; track SLAs (lead time, on-time-delivery, RMA rate) and drive corrective actions internally. Map and influence customer product roadmaps (e.g., transition from legacy to next-gen standard optics) to lock in catalog wins and ensure product lifecycle management. You Have: Education & Experience Bachelor's degree in business, marketing, or related field preferred; 7+ years of relevant experience in lieu of degree considered. 5-7 years of proven B2B sales success in a high-impact role, ideally within manufacturing or optics. Minimum 3 years' experience in project management, sales support or customer service. Industry & Technical Knowledge: Familiarity with manufacturing environments and ability to communicate at a technical level; optics experience is strongly preferred. Advanced understanding of global account management principles and intermediate knowledge of business contract structure. Sales & Account Management Skills: Demonstrated ability to manage transactional sales while cultivating long-term strategic partnerships. Experience supporting business development efforts and driving growth within existing accounts. Proficient in strategic planning, data analysis, and KPI-driven performance management. Communication & Relationship Building Exceptional verbal and written communication skills for presenting, negotiating, and cross-functional collaboration. Proven ability to build trust-based relationships with demanding clients, partners, and internal teams. Organizational & Problem-Solving Abilities: Strong organizational skills with attention to detail and the ability to manage multiple priorities. Proactive, adaptable and creative approach to solving customer challenges and uncovering growth opportunities. Technology Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM Platforms (HubSpot) Experience working with ERP systems to manage client data, order processing, and cross-functional collaboration; Epicor preferred. Ability to learn quickly and understand complex product offerings and translate them into customer solutions. You Are: Results-Oriented: Motivated, hard-working and ready to level up. Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge. Process Oriented: Well organized, demonstrating attention to detail. Analytical: Possess a "If there's a problem, I'll find a solution" attitude. Accountable: Demanding the highest quality from yourself and team members. Detail-Oriented: Have excellent time management and organizational skills. A Team Player: Reliable, collaborative, flexible with a positive 'get things done' attitude. A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: "U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty." You Will Enjoy: Growth: The opportunity to learn and advance your career, internal training and advancement opportunities, Tuition Reimbursement Program. Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match, company contributions to medical savings plans. Wellness: Health, Dental, Vision Insurance. Company provided Life Insurance and Disability Insurance. Balance: 11 paid holidays, generous paid vacation and sick time Culture: an energetic, value-driven team where you will experience the reward of meaningful work! Environment & Physical Demands: Please note: This is an in-office role based at our West Henrietta, NY headquarters. Remote work is not available for this position. Professional office environment with routine use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machine; noise level typical of a standard office environment Prolonged sitting, computer and telephone use, as well as standing, filing, bending, reaching and lifting and carrying up to 25 pounds Exposure to manufacturing plant floor requiring the use of personal protective equipment (ear plugs, safety glasses, etc.) Occasional travel required for customer and program meetings/coordination.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Vet In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. Compensation details: 00 Yearly Salary PId98777a3788c-7513
12/12/2025
Full time
Title Strategic Account Manager Department Business Development Reports to Vice President, Business Development SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optical components, assemblies, and electro-optical systems. RPO specializes in a full spectrum of products & services including - Design and Engineering, Visible and Infrared Components, Glass and Plastic Molded Aspheres, Thin Film Coating, Optical Assembly and Electro-Optical Systems Integration. As one of the fastest growing companies in Rochester, RPO offers exciting career paths to work on market-leading programs. Job Summary: Rochester Precision Optics (RPO) is seeking a results-driven, relationship-oriented Strategic Account Manager to accelerate sales growth across both defense and commercial markets. As a key member of our business development team, this individual will manage day-to-day customer service and transactional sales while also cultivating long-term partnerships by recognizing customer needs, uncovering growth potential within existing accounts, and coordinating internal teams to deliver lasting solutions. This role is also integral to the strategic growth of RPO's catalog business by aligning e-commerce, inside sales, and operations to expand customer reach, improve responsiveness, and strengthen RPO's overall market footprint. You Will: Act as the company representative for assigned customers, managing relationships, products, services, deliverables and communications. Develop strong, long-term client relationships and strategic account plans (targets, whitespace, product adoption, pricing strategy). Manage, resolve and communicate customer issues including delivery status, credit issues, reschedules, expedites, etc. Collaborate across the organization (Business Development, Inside Sales, Engineering, Program Management, Operations, Supply Chain) to execute quotes and respond swiftly to customer inquiries-ensuring the catalog-/standard-product workflow is efficient and accurate. Attend production and sales meetings, conference calls with customers and BD team to report status, opportunities and risks. Review and manage all incoming orders and acknowledgements for accuracy, specification, timing, and alignment with catalog SKUs. Take ownership of ERP system (Epicor) and CRM (HubSpot) data for the BD team-ensure data integrity, training, and reliable usage. Manage incoming customer inquiries from the website, trade shows and direct outreach; spearhead the initial vetting and distribution of new catalog opportunities into the CRM. Partner with e-commerce/marketing to optimize online conversion, promotions, landing pages and catalog user experience; drive cross-sell/upsell of standard product lines. Forecast monthly/quarterly revenue, units and margin for assigned accounts; maintain pipeline hygiene and apply price-to-win logic for volume / standard orders. Regularly conduct QBRs with strategic catalog accounts; track SLAs (lead time, on-time-delivery, RMA rate) and drive corrective actions internally. Map and influence customer product roadmaps (e.g., transition from legacy to next-gen standard optics) to lock in catalog wins and ensure product lifecycle management. You Have: Education & Experience Bachelor's degree in business, marketing, or related field preferred; 7+ years of relevant experience in lieu of degree considered. 5-7 years of proven B2B sales success in a high-impact role, ideally within manufacturing or optics. Minimum 3 years' experience in project management, sales support or customer service. Industry & Technical Knowledge: Familiarity with manufacturing environments and ability to communicate at a technical level; optics experience is strongly preferred. Advanced understanding of global account management principles and intermediate knowledge of business contract structure. Sales & Account Management Skills: Demonstrated ability to manage transactional sales while cultivating long-term strategic partnerships. Experience supporting business development efforts and driving growth within existing accounts. Proficient in strategic planning, data analysis, and KPI-driven performance management. Communication & Relationship Building Exceptional verbal and written communication skills for presenting, negotiating, and cross-functional collaboration. Proven ability to build trust-based relationships with demanding clients, partners, and internal teams. Organizational & Problem-Solving Abilities: Strong organizational skills with attention to detail and the ability to manage multiple priorities. Proactive, adaptable and creative approach to solving customer challenges and uncovering growth opportunities. Technology Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM Platforms (HubSpot) Experience working with ERP systems to manage client data, order processing, and cross-functional collaboration; Epicor preferred. Ability to learn quickly and understand complex product offerings and translate them into customer solutions. You Are: Results-Oriented: Motivated, hard-working and ready to level up. Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge. Process Oriented: Well organized, demonstrating attention to detail. Analytical: Possess a "If there's a problem, I'll find a solution" attitude. Accountable: Demanding the highest quality from yourself and team members. Detail-Oriented: Have excellent time management and organizational skills. A Team Player: Reliable, collaborative, flexible with a positive 'get things done' attitude. A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: "U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty." You Will Enjoy: Growth: The opportunity to learn and advance your career, internal training and advancement opportunities, Tuition Reimbursement Program. Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match, company contributions to medical savings plans. Wellness: Health, Dental, Vision Insurance. Company provided Life Insurance and Disability Insurance. Balance: 11 paid holidays, generous paid vacation and sick time Culture: an energetic, value-driven team where you will experience the reward of meaningful work! Environment & Physical Demands: Please note: This is an in-office role based at our West Henrietta, NY headquarters. Remote work is not available for this position. Professional office environment with routine use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machine; noise level typical of a standard office environment Prolonged sitting, computer and telephone use, as well as standing, filing, bending, reaching and lifting and carrying up to 25 pounds Exposure to manufacturing plant floor requiring the use of personal protective equipment (ear plugs, safety glasses, etc.) Occasional travel required for customer and program meetings/coordination.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Vet In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. Compensation details: 00 Yearly Salary PId98777a3788c-7513
Position Summary : The Senior Process Engineer for New Client Launch is responsible for developing and implementing production workflows for new business opportunities. This entails discussing product details with customers, generating workflows, determining required production equipment, calculating cycle times and run rates, readying the factory lines for prototype and production assembly and improving production processes. Essential Duties and Responsibilities : Strategic Leadership & Client Engagement: Direct the success of new client launches, ensuring alignment with client goals and Futaba's growth objectives. Build and maintain strong relationships with client stakeholders, including technical users, champions, and senior executives. Facilitate executive-level engagement to align on project progress, strategic value, and opportunities for growth. Partner with Sales to identify and execute commercial opportunities by leveraging insights from early successes. Operational Excellence: Coordinate cross-functional teams to ensure timely delivery and quality products. Manage operational relationships, resolving issues proactively and ensuring high client satisfaction. Oversee the development and documentation of best practices, playbooks, and lessons learned to standardize success across accounts. Requirements 5+ years of SMT process engineering experience Automation engineering would be a plus Strong background in root cause analysis, SPC methodology and disciplined documentation. Familiarity with IPC-A-610; exposure to IATF 16949 and/orAS9100 preferred. Proven leader managing teams in customer success Strong experience in driving measurable client outcomes and meeting deadlines for deeper partnerships and growth. Exceptional communication and relationship management skills, with the ability to engage at all levels of an organization. Adaptable and effective in a fast-paced environment with competing priorities. Experience and Educational Requirements : Bachelor's degree (B.S.) in Electrical or Mechanical Engineering. 5+ years in electronic manufacturing preferred 2+years with new customer facing experience to launch new business MRP such as CSI Intermediate skills in MS Office-PowerPoint, Excel, Word Minimum Skills, Knowledge & Ability Requirements : Proven ownership of stencil design, including Gerber review, aperture strategy, step stencils, and release studies. Hands-on experience with flex and rigid-flex assemblies: coverlay, stiffeners, ZIF/FPC connectors, and dynamic bend constraints. Reflow profiling expertise for polyimide/flex assemblies (low z-axis pressure fixturing, controlled soak, minimal warpage). Voiding control practices for BTCs (QFN/DFN) on flex and metal-core hybrids. Conformal coat/mask design for flexing zones. Design and validate solder paste stencils (aperture reductions, windowpane/thieving, step-downs/ups, nano-coatings) to hit first-pass yield targets. Create/maintain process documentation: print parameters, placement programs, reflow recipes, AOI criteria, and work instructions Troubleshoot defects (insufficient solder, HIP, voiding, tombstoning, opens/shorts, skew, pad cratering) using SPC Support NPI, ECNs, and transfers; mentor operators/techs; collaborate with QA on control plans and PPAP as needed. Experience working with step-stencil vendors, nano-coatings, Type 5/6 solder pastes, and ultra-fine pitch ( 0.4 mm BGA/WLCSP). Strong written communication skills: Ability to read and write reports, business correspondence, and procedure manuals. Strong verbal communication skills: Ability to effectively communicate information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to effectively present information and respond to questions from groups of managers and customers. Strong organizational skills and detail oriented. Intermediate math skills with ability to compute rate, ratio, percent and to draw and interpret bar graphs. Reasoning skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PI30ee681dda02-7911
12/12/2025
Full time
Position Summary : The Senior Process Engineer for New Client Launch is responsible for developing and implementing production workflows for new business opportunities. This entails discussing product details with customers, generating workflows, determining required production equipment, calculating cycle times and run rates, readying the factory lines for prototype and production assembly and improving production processes. Essential Duties and Responsibilities : Strategic Leadership & Client Engagement: Direct the success of new client launches, ensuring alignment with client goals and Futaba's growth objectives. Build and maintain strong relationships with client stakeholders, including technical users, champions, and senior executives. Facilitate executive-level engagement to align on project progress, strategic value, and opportunities for growth. Partner with Sales to identify and execute commercial opportunities by leveraging insights from early successes. Operational Excellence: Coordinate cross-functional teams to ensure timely delivery and quality products. Manage operational relationships, resolving issues proactively and ensuring high client satisfaction. Oversee the development and documentation of best practices, playbooks, and lessons learned to standardize success across accounts. Requirements 5+ years of SMT process engineering experience Automation engineering would be a plus Strong background in root cause analysis, SPC methodology and disciplined documentation. Familiarity with IPC-A-610; exposure to IATF 16949 and/orAS9100 preferred. Proven leader managing teams in customer success Strong experience in driving measurable client outcomes and meeting deadlines for deeper partnerships and growth. Exceptional communication and relationship management skills, with the ability to engage at all levels of an organization. Adaptable and effective in a fast-paced environment with competing priorities. Experience and Educational Requirements : Bachelor's degree (B.S.) in Electrical or Mechanical Engineering. 5+ years in electronic manufacturing preferred 2+years with new customer facing experience to launch new business MRP such as CSI Intermediate skills in MS Office-PowerPoint, Excel, Word Minimum Skills, Knowledge & Ability Requirements : Proven ownership of stencil design, including Gerber review, aperture strategy, step stencils, and release studies. Hands-on experience with flex and rigid-flex assemblies: coverlay, stiffeners, ZIF/FPC connectors, and dynamic bend constraints. Reflow profiling expertise for polyimide/flex assemblies (low z-axis pressure fixturing, controlled soak, minimal warpage). Voiding control practices for BTCs (QFN/DFN) on flex and metal-core hybrids. Conformal coat/mask design for flexing zones. Design and validate solder paste stencils (aperture reductions, windowpane/thieving, step-downs/ups, nano-coatings) to hit first-pass yield targets. Create/maintain process documentation: print parameters, placement programs, reflow recipes, AOI criteria, and work instructions Troubleshoot defects (insufficient solder, HIP, voiding, tombstoning, opens/shorts, skew, pad cratering) using SPC Support NPI, ECNs, and transfers; mentor operators/techs; collaborate with QA on control plans and PPAP as needed. Experience working with step-stencil vendors, nano-coatings, Type 5/6 solder pastes, and ultra-fine pitch ( 0.4 mm BGA/WLCSP). Strong written communication skills: Ability to read and write reports, business correspondence, and procedure manuals. Strong verbal communication skills: Ability to effectively communicate information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to effectively present information and respond to questions from groups of managers and customers. Strong organizational skills and detail oriented. Intermediate math skills with ability to compute rate, ratio, percent and to draw and interpret bar graphs. Reasoning skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PI30ee681dda02-7911
This will be an in-person role in Kansas City, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI343fca7cc9c0-0840
12/12/2025
Full time
This will be an in-person role in Kansas City, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI343fca7cc9c0-0840
Beverage Program Manager IMI Agency Beverage Program Manager Wine, Beer & Spirits USA CO TX D.C. GA IL TN MD (Two Openings) Status: Full-time Remote w/ travel Mission: IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. Job Summary: We have an opening for a trend-finding, data-prone, efficient, and methodical Beverage Program Manager Lead to work within IMI's world-leading hotel client. This person will work with IMI's Director of Accounts and the Client Beverage team to enhance the beverage program through analyzing data, program practices, and industry trends to develop, train, and deploy scalable beverage efficiency procedures. The Beverage Program Manager will track and assess post-training performance and adjust as needed across the Clients' Hotel Brands. The Beverage Program Manager will lead beverage data compilation, research and development, presentations, training, program launches & revisions, live openings, program compliance, and remediation programs. This includes, but is not limited to, maintaining property relationships, sustaining accountability across menus to ensure brand standards are being met, supporting new rollouts and beverage initiatives, and managing key vendors and stakeholders' performance and interactions. This person must be well-rounded and able to hold their own with Senior Leadership, Stakeholders, and internal departments while leading property-level Managers. Responsibilities will include: Lead R&D for branded cocktails programs, including seasonal updates for brand hotels (e.g., new menus & use records, imagery, seasonal specials, PR opportunities, etc.) Compile and present associated beverage program data Refresh training material and programming for optional bar items Inspire properties to drive revenue by leveraging trends and fads across the beverage industry Own U.S. beverage deployment Facilitate beverage training and events in Client's Bar Development Studio, located at Headquarters Support bar activation for halo openings & brand activations (conferences and special events) Provide training and sustainable programming for underperforming properties Identify experiential beverage programs for lifestyle brands Lead beverage-related POCs across all Brand spaces Education & Qualifications: Advanced knowledge and experience in developing, deploying, and assessing National Beverage Programs across brands. Proven working experience in beverage trend spotting, and beverage data analysis, staying current with present and future trends; Boosting revenue per fad. Expertise in cocktails, spirits, and a variety of beverages (i.e., beer, wine, non-alcoholic beverages). Bachelor's degree in marketing, Communication, Hospitality, or related field is preferred. Solid understanding of developing programs for working bars. Expertise in training and coaching, including remediation programs. Experience creating and presenting presentations to groups of all sizes in-person and virtually. Experience deploying large-scale materials to personnel of all levels. Proficient in Excel, PPT, Teams, Outlook, PowerPoint, Word, and other Microsoft tools. Experience running promotions & activations on the property level. Strong presentation, interpersonal, organizational, and writing skills. Strong time management and organization skills. Ability to effectively manage multiple projects and balance priorities. Works well under pressure and with tight deadlines. Flexible and able to work with different management styles. Takes initiative and is a part of the solution to issues and problems. High-energy people skills and a professional demeanor. Hospitable, with a service-prone, client-first mentality. Follow-up and follow-through must be your mantra! Ability to travel as needed 50%+. If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you! Contact: IMI Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years, we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension, a partner-there to simplify the complex, to be transparent, to offer a unique perspective that goes beyond the bottom line but is always completely aligned with you! Compensation details: 0 PIe87b0f30a9b1-9251
12/12/2025
Full time
Beverage Program Manager IMI Agency Beverage Program Manager Wine, Beer & Spirits USA CO TX D.C. GA IL TN MD (Two Openings) Status: Full-time Remote w/ travel Mission: IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. Job Summary: We have an opening for a trend-finding, data-prone, efficient, and methodical Beverage Program Manager Lead to work within IMI's world-leading hotel client. This person will work with IMI's Director of Accounts and the Client Beverage team to enhance the beverage program through analyzing data, program practices, and industry trends to develop, train, and deploy scalable beverage efficiency procedures. The Beverage Program Manager will track and assess post-training performance and adjust as needed across the Clients' Hotel Brands. The Beverage Program Manager will lead beverage data compilation, research and development, presentations, training, program launches & revisions, live openings, program compliance, and remediation programs. This includes, but is not limited to, maintaining property relationships, sustaining accountability across menus to ensure brand standards are being met, supporting new rollouts and beverage initiatives, and managing key vendors and stakeholders' performance and interactions. This person must be well-rounded and able to hold their own with Senior Leadership, Stakeholders, and internal departments while leading property-level Managers. Responsibilities will include: Lead R&D for branded cocktails programs, including seasonal updates for brand hotels (e.g., new menus & use records, imagery, seasonal specials, PR opportunities, etc.) Compile and present associated beverage program data Refresh training material and programming for optional bar items Inspire properties to drive revenue by leveraging trends and fads across the beverage industry Own U.S. beverage deployment Facilitate beverage training and events in Client's Bar Development Studio, located at Headquarters Support bar activation for halo openings & brand activations (conferences and special events) Provide training and sustainable programming for underperforming properties Identify experiential beverage programs for lifestyle brands Lead beverage-related POCs across all Brand spaces Education & Qualifications: Advanced knowledge and experience in developing, deploying, and assessing National Beverage Programs across brands. Proven working experience in beverage trend spotting, and beverage data analysis, staying current with present and future trends; Boosting revenue per fad. Expertise in cocktails, spirits, and a variety of beverages (i.e., beer, wine, non-alcoholic beverages). Bachelor's degree in marketing, Communication, Hospitality, or related field is preferred. Solid understanding of developing programs for working bars. Expertise in training and coaching, including remediation programs. Experience creating and presenting presentations to groups of all sizes in-person and virtually. Experience deploying large-scale materials to personnel of all levels. Proficient in Excel, PPT, Teams, Outlook, PowerPoint, Word, and other Microsoft tools. Experience running promotions & activations on the property level. Strong presentation, interpersonal, organizational, and writing skills. Strong time management and organization skills. Ability to effectively manage multiple projects and balance priorities. Works well under pressure and with tight deadlines. Flexible and able to work with different management styles. Takes initiative and is a part of the solution to issues and problems. High-energy people skills and a professional demeanor. Hospitable, with a service-prone, client-first mentality. Follow-up and follow-through must be your mantra! Ability to travel as needed 50%+. If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you! Contact: IMI Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years, we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension, a partner-there to simplify the complex, to be transparent, to offer a unique perspective that goes beyond the bottom line but is always completely aligned with you! Compensation details: 0 PIe87b0f30a9b1-9251
