55 jobs found

Registered Nurse (RN), Temporary Geriatric Behavioral Health, Days Job: Full time, Days 7:00am-7:00pm $45.00 Where we are: Muscle Shoals is the music city of Alabama. Muscle Shoals is located on the left bank of the Tennessee River in the norther part of the state. Spend your off days exploring the restaurants with live music, boating on the surrounding rivers, or hiking to see the scenic waterfalls. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off Tuition reimbursement, loan assistance, and 401(k) matching Professional development and growth opportunities Department/Unit Summary At North Alabama Shoals hospital our Geriatric Unit team is staffed 24/7 with physicians, nurses and staff who are trained in providing quality care. Our team combines advanced training with compassionate service to be ready for you or your family when you need it the most. Your experience matters At North Alabama Medical Shoals Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Connect with our RN recruiting specialist Not ready to complete an application, or have questions? Please contact Savannah Bennefield by texting or calling . How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. Qualifications and requirements Applicants should have a current state RN license. Additional requirements include: Basic Life Support certification is required within 14 days of hire. One year of experience preferred. New grads welcomed to apply. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities What you will do A Registered Nurse who possesses the clinical skills that allow for appropriate assessment of patient care needs and demonstrates accountability in coordinating age specific patient care. Serves as a clinical resource for staff on their assigned shift or unit. Coordinates patient care and delegates duties and responsibilities to staff and holds individuals accountable for outcomes achieved First line supervisor over a group of employees or a unit. About our Health System North Alabama Shoals Hospital is a 198-bed general acute care facility boasting spacious, private rooms for all patients, a 24-hour emergency department, medical and oncology services; medical/surgical inpatient units; short-stay surgery units. Shoals also operates the region's only in-patient acute rehabilitation facility, the J. W. Sommer Rehabilitation Unit, and the Shoals Senior Care Center, the Shoals' only psychiatric unit dedicated to our senior adults. Shoals Hospital is an affiliate of LifePoint Health and is committed to delivering high-quality and compassionate care with a focus on patient satisfaction and clinical outcomes. EEOC Statement "North Alabama Shoals Hospital is an Equal Opportunity Employer. North Alabama Shoals Hospital committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Registered Nurse (RN), Behavioral Health, Nights Full time: Nights, 7:00pm-7:00am Where we are: Muscle Shoals is the music city of Alabama. Muscle Shoals is located on the left bank of the Tennessee River in the norther part of the state. Spend your off days exploring the restaurants with live music, boating on the surrounding rivers, or hiking to see the scenic waterfalls. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off Tuition reimbursement, loan assistance, and 401(k) matching Professional development and growth opportunities Department/Unit Summary At North Alabama Shoals Hospital our Behavioral Health team is staffed 24/7 with physicians, nurses and staff who are trained in providing quality care. Our team combines advanced training with compassionate service to be ready for you or your family when you need it the most. Your experience matters At North Alabama Shaols Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Connect with our RN recruiting specialist Not ready to complete an application, or have questions? Please contact Savannah Bennefield by texting or calling . How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. Qualifications and requirements Applicants should have a current state RN license. Additional requirements include: Basic Life Support certification is required within 14 days of hire. One year of experience preferred What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities What you will do A Registered Nurse who possesses the clinical skills that allow for appropriate assessment of patient care needs and demonstrates accountability in coordinating age specific patient care. Serves as a clinical resources for staff on their assigned shift or unit. Coordinates patient care and delegates duties and responsibilities to staff and holds individuals accountable for outcomes achieved First line supervisor over a group of employees or a unit. May initiate disciplinary action and provide input into a subordinate's performance evaluations. Instructs workers in normal operational tasks. Includes department managers of small departments. About our Health System North Alabama Shoals Hospital is a 178-bed general acute care facility boasting spacious, private rooms for all patients, a 24-hour emergency department, medical and oncology services; medical/surgical inpatient units; and intensive care and short-stay surgery units. Shoals also operates the region's only in-patient acute rehabilitation facility, the J. W. Sommer Rehabilitation Unit, and the Shoals Senior Care Center, the Shoals' only psychiatric unit dedicated to our senior adults. Shoals Hospital is an affiliate of LifePoint Health and is committed to delivering high-quality and compassionate care with a focus on patient satisfaction and clinical outcomes. EEOC Statement "North Alabama Shoals Hospital is an Equal Opportunity Employer. North Alabama Shoals is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Registered Nurse (RN), House Supervisor Full-Time; Nights Where we are: Muscle Shoals is the music city of Alabama. Muscle Shoals is located on the left bank of the Tennessee River in the norther part of the state. Spend your off days exploring the restaurants with live music, boating on the surrounding rivers, or hiking to see the scenic waterfalls. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off Tuition reimbursement, loan assistance, and 401(k) matching Professional development and growth opportunities Department/Unit Summary At North Alabama Shoals hospital our Geriatric Unit team is staffed 24/7 with physicians, nurses and staff who are trained in providing quality care. Our team combines advanced training with compassionate service to be ready for you or your family when you need it the most. Your experience matters At North Alabama Medical Shoals Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Connect with our RN recruiting specialist Not ready to complete an application, or have questions? Please contact Savannah Bennefield by texting or calling . How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. Qualifications and requirements Applicants should have a current state RN license. Additional requirements include: Basic Life Support certification is required within 14 days of hire. BLS certification; ACLS certification. This position requires 4-6 years recent hospital experience in which an advanced level of leadership, interpersonal and problem solving skills has been demonstrated. Previous management experience preferred What you will do The Administrative Supervisor is primarily responsible for representing Administration on their assigned shifts, communicating administrative concerns and implementing hospital policy. They may assist Nurse Manager or Charge Nurse with staffing and the allocation of staff to meet workload demands; coordinates placement of float staff; collaborates with Directors and Nurse Managers/Unit Manager on operational issues and serves as a resource to internal and external customers. Functions as a mediator between internal departments to facilitate patient care by resolving issues/problems. About our Health System North Alabama Shoals Hospital is a 198-bed general acute care facility boasting spacious, private rooms for all patients, a 24-hour emergency department, medical and oncology services; medical/surgical inpatient units; short-stay surgery units. Shoals also operates the region's only in-patient acute rehabilitation facility, the J. W. Sommer Rehabilitation Unit, and the Shoals Senior Care Center, the Shoals' only psychiatric unit dedicated to our senior adults. Shoals Hospital is an affiliate of LifePoint Health and is committed to delivering high-quality and compassionate care with a focus on patient satisfaction and clinical outcomes. EEOC Statement "North Alabama Shoals Hospital is an Equal Opportunity Employer. North Alabama Shoals Hospital committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

The nurse practitioner is a member of the core interdisciplinary group whose primary function is to provide consultation in palliative care, symptom management and supportive care to meet the needs of the seriously ill patient and family, as requested by the referring physician. The nurse practitioner will work with the interdisciplinary group who implement the plan of care. Job Responsibilities Facilitate clarification of patient and family goals of care. Facilitate access to appropriate support models of care (i.e., hospice, rehabilitation, on-going aggressive treatment). Assist with diagnosis, treatment and management of acute and chronic health conditions. Educate facility staff, co-workers and the community on all aspects of palliative care and the services provided by VITAS Palliative Care. Attend, participate, and lead (when applicable) internal VITAS Palliative Care s team meetings. Consult with the referring physician, the acute care team and other involved providers to contribute to the patient s plan of care. Prepare and maintain accurate patient records, charts and documents to support the medical practice and reimbursement for services provided. Prescribe medications including controlled substances to the extent delegated and licensed and after collaboration with palliative care and referring physician. Order diagnostics / treatments as needed after collaboration with palliative care and referring physicians. Interpret, evaluate and communicate diagnostic findings to the appropriate parties. Collaborate with and supervise palliative care team members, when applicable. Assist in development of clinical practice guidelines / standards in support of quality palliative care as requested by supervisor. Utilize a customer service approach in all interactions with VITAS customers. Adhere to the practice of confidentiality regarding patients, families, staff and the organization. Participate in on-call rotation as needed. Other duties as requested by supervisor. Experience: Minimum 2-5 years nursing experience; clinical nursing care in oncology, hospice, geriatrics, intensive care preferred. Knowledge of the interdisciplinary team concept. Experience in patient education, care planning and management of pain and other symptoms for patients with advanced, serious illness is desired. Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word. Education: Masters of Nursing from an accredited university. Job Responsibilities Nurse practitioner for palliative and hospice, community based.

The nurse practitioner is a member of the core interdisciplinary group whose primary function is to provide consultation in palliative care, symptom management and supportive care to meet the needs of the seriously ill patient and family, as requested by the referring physician. The nurse practitioner will work with the interdisciplinary group who implement the plan of care. Facilitate clarification of patient and family goals of care. Facilitate access to appropriate support models of care (i.e., hospice, rehabilitation, on-going aggressive treatment). Assist with diagnosis, treatment and management of acute and chronic health conditions. Educate facility staff, co-workers and the community on all aspects of palliative care and the services provided by VITAS Palliative Care. Attend, participate, and lead (when applicable) internal VITAS Palliative Care s team meetings. Consult with the referring physician, the acute care team and other involved providers to contribute to the patient s plan of care. Prepare and maintain accurate patient records, charts and documents to support the medical practice and reimbursement for services provided. Prescribe medications including controlled substances to the extent delegated and licensed and after collaboration with palliative care and referring physician. Order diagnostics / treatments as needed after collaboration with palliative care and referring physicians. Interpret, evaluate and communicate diagnostic findings to the appropriate parties. Collaborate with and supervise palliative care team members, when applicable. Assist in development of clinical practice guidelines / standards in support of quality palliative care as requested by supervisor. Utilize a customer service approach in all interactions with VITAS customers. Adhere to the practice of confidentiality regarding patients, families, staff and the organization. Participate in on-call rotation as needed. Other duties as requested by supervisor. Experience: Minimum five years nursing experience; clinical nursing care in oncology, hospice, geriatrics, intensive care preferred. Knowledge of the interdisciplinary team concept. Experience in patient education, care planning and management of pain and other symptoms for patients with advanced, serious illness is desired. Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word. Education: Masters of Nursing from an accredited university. Job Responsibilities Nurse practitioner for palliative and hospice, to do Goals of Care for HCA Lake City Medical Center and also be cross-trained in admissions.

The nurse practitioner is a member of the core interdisciplinary group whose primary function is to provide consultation in palliative care, symptom management and supportive care to meet the needs of the seriously ill patient and family, as requested by the referring physician. The nurse practitioner will work with the interdisciplinary group who implement the plan of care. Facilitate clarification of patient and family goals of care. Facilitate access to appropriate support models of care (i.e., hospice, rehabilitation, on-going aggressive treatment). Assist with diagnosis, treatment and management of acute and chronic health conditions. Educate facility staff, co-workers and the community on all aspects of palliative care and the services provided by VITAS Palliative Care. Attend, participate, and lead (when applicable) internal VITAS Palliative Care s team meetings. Consult with the referring physician, the acute care team and other involved providers to contribute to the patient s plan of care. Prepare and maintain accurate patient records, charts and documents to support the medical practice and reimbursement for services provided. Prescribe medications including controlled substances to the extent delegated and licensed and after collaboration with palliative care and referring physician. Order diagnostics / treatments as needed after collaboration with palliative care and referring physicians. Interpret, evaluate and communicate diagnostic findings to the appropriate parties. Collaborate with and supervise palliative care team members, when applicable. Assist in development of clinical practice guidelines / standards in support of quality palliative care as requested by supervisor. Utilize a customer service approach in all interactions with VITAS customers. Adhere to the practice of confidentiality regarding patients, families, staff and the organization. Participate in on-call rotation as needed. Other duties as requested by supervisor. Experience: Minimum five years nursing experience; clinical nursing care in oncology, hospice, geriatrics, intensive care preferred. Knowledge of the interdisciplinary team concept. Experience in patient education, care planning and management of pain and other symptoms for patients with advanced, serious illness is desired. Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word. Education: Masters of Nursing from an accredited university. Job Responsibilities Nurse practitioner for palliative and hospice, to do Goals of Care for HCA Lake City Medical Center and also be cross-trained in admissions.

Saint Francis Health System is seeking a dedicated and compassionate board eligible/board certified Hematology Oncologist. You will be joining an established group with 11 other physicians in Tulsa, Oklahoma. Saint Francis Health System is the 11 th largest hospital in the nation. We are a locally run and operated, non-profit, debt free health system providing care to the northeastern part of Oklahoma since 1960. Highlights Competitive 2-year income guarantee base salary with achievable wRVU thresholds Full-Time or PRN positions available $50,000 sign-on bonus and up to $25,000 relocation reimbursement CME support of $4,400 annually plus full coverage for licensure, DEA, and OBNDD fees 25 days plus 7 holidays during guarantee As a not-for-profit system, Saint Francis qualifies for Public Service Loan Forgiveness (PSLF) Immigration support by experienced immigration attorney, if needed Position Overview Newly renovated cancer center with 40 infusion pods on site Opportunity to attend tumor conferences - Breast, General Tumor, Lung, Thoracic, GI and Liver Saint Francis Hospital is a GO2 Foundation Lung Cancer Screening Center of Excellence. On average, approximately 1,500 lung cancer screenings for patients/year. Tenured group of hematology oncologists eager to mentor and ensure the success of a new partner Radiation oncology services offered onsite. Teaching opportunities through affiliation with Oklahoma State University Center and University of Oklahoma EPIC EMR with advanced AI technology capabilities via Dragon DAX Copilot Practice Support: Administrative Staff: Clinic Director/Clinic Manager/ Clinical Supervisor Advanced Practice Providers: 5 Staff: Nurses and Clinical Assistants Patient Service Representatives: 7 (2) Radiation Oncologists - average 60 patients treated per day Total of 5 oncology nurse navigators Genetics counselor Clinical dietitian Occupational and Physical Therapy Dedicated outpatient oncology social worker Patient and family/caregiver support groups Palliative care About Tulsa, Oklahoma Tulsa is often described as one of America s best-kept secrets. It offers: Low cost of living with numerous affordable housing options Four distinct seasons and plentiful outdoor recreation near the Ozark Mountains Recognized among the Top 10 cities for live music and art deco architecture Dog-friendly with pet-welcoming venues, parks, and even wineries A vibrant culinary scene, from BBQ and Tex-Mex to upscale farm-to-table dining Home to sports teams including Tulsa Drillers, FC Tulsa, Tulsa Oilers, and University of Tulsa athletics Easy travel access through Tulsa International Airport

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy. Every single McKesson employee contributes to our mission-by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Position Description The Regional Director, Technology Operations works as a liaison between McKesson Technology and the US Oncology Practice (IT, management, and staff) to provide support, solutions, and resources for the practices in the US Oncology Network. This role is key to the success of our organization by helping support the technological needs of the business to ensure that our physicians can provide the highest level of patient care. Key Responsibilities Responsibility for the development and implementation of IT operational strategies to manage the delivery of IT services to US Oncology practices in your designated region. Oversee the activities and provides guidance to Customer Success Operations Managers and local Practice IT resources under their supervision. Utilizes data and analytics to understand customer issues, identify actionable insights, trends to devise optimal support and engagement model for Customer Success Operations team and business technology leadership. Delivers regular reviews of IT services and technical operational roadmaps with each assigned Practice and broader Customer Success IT Operations team. Manage and provide both remote and on-site assistance, as necessary, with daily IT operations duties at Oncology Practice locations. Identify opportunities to optimize operations, streamline processes, and drive digital transformation through automation, with the goal of delivering a customer-centric experience that prioritizes the needs and preferences of users. Understand US Oncology's technology strategy and digital application portfolio and identify opportunities to improve practice & patient experience through technology modernization. Drive cross-functional strategic initiatives and projects at your practices, whether it be providing light project management and/or serving as a team representative. Collaborate with senior leaders to achieve shared business outcomes supporting practice operations and patient care services. Facilitate effective communication and collaboration with the US Oncology Service Desk to foster cross-team cooperation and knowledge sharing, enabling the timely resolution of day-to-day incidents, service requests from practices, and efficient change management processes. Serve as the primary escalation point for any IT-related concerns, problems, opportunities, or issues specific to oncology practices, ensuring prompt and effective resolution. Conduct regular check-in meetings weekly or biweekly, depending on the practice's size, with the local IT staff of each assigned practice. These meetings will serve as a platform to identify and address issues and proactively manage escalations to ensure efficient resolution. Deliver consistent status updates to the Regional Senior Vice President of IT, ensuring clear and transparent communications regarding the health of site operations and progress of initiatives and projects. Collaborate with Oncology practice leadership to develop appropriate budgets for each fiscal year, considering capital and operational costs, while exercising cost-consciousness in decision-making and resource allocation Minimum Requirements Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Critical Skills 9+ years of customer service, account management and IT operations experience Minimum 5 years of healthcare industry experience, preferably in physician practice and/or oncology, patient care services People management skills, with experience handling large teams, with a minimum of 5 direct reports Prior experience working with Physicians / administrators / clinical staff personal Strong executive presence and business acumen Demonstrates solid understanding of healthcare clinical settings or retail front door. Ability to build strong relationships and successfully motivate and inspire cross-functional teams. Strong technical acumen and deep comprehension of relevant principles, methodologies, and technologies. Proficient in leveraging business analytics to drive data-driven decision-making and deliver actionable insights Experience utilizing PowerBI, Smartsheet, Excel, Microsoft forms, etc. to analyze data to identify trends and optimize the environment Demonstrated project management skills Flexible to work in a adaptable work environment Additional Knowledge/Skills Excellent communication and presentation skills and ability to confidently communicate with customers, partners, and senior executive leadership. Ability to effectively communicate and translate digital mindset skills and technology Experience in customer success and client health scoring. Demonstrate expertise in effectively managing and facilitating organizational change. Travel - up to 50% travel within the US required. Travel to practice sites is required (50%) When not traveling this person will primarily be office or working from home in a suitable office space supporting multiple monitors, a laptop and docking station. Other requirements: Valid US Driver's license required. Education: Bachelor's degree or equivalent experience No relocation is budgeted for this role Physical Requirements: General Office Demands We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $115,400 - $192,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!