6 jobs found

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19483 Employment Type : Full Time Job Category : Sales Work Location : Supporting territory consists of Spirit Lake, Iowa, Sioux Center, Iowa and Sioux Falls, South Dakota and surrounding areas. BRIEF POSITION SUMMARY: The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. QUALIFICATIONS What You Need: High school diploma or GED required; 2-4 year college degree preferred. 2-3 years of outside direct sales/service experience preferred but not required. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $58100 - $91300 year dependent on experience. (Base plus commissions) The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19480 Employment Type :Full Time Job Category :Sales Work Location : Marlborough, MA BRIEF POSITION SUMMARY: The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. QUALIFICATIONS What You Need: High school diploma or GED required; 2-4 year college degree preferred. 2-3 years of outside direct sales/service experience preferred but not required. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $70980- $111540 / year and up, dependent on experience (Base + Commissions included) The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19487 Employment Type : Full Time Job Category : Sales Work Location : Supporting territory consists of Watertown, South Dakota, Brookings, South Dakota, and Huron, South Dakota and surrounding areas. BRIEF POSITION SUMMARY: The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. QUALIFICATIONS What You Need: High school diploma or GED required; 2-4 year college degree preferred. 2-3 years of outside direct sales/service experience preferred but not required. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $58100 - $91300 year dependent on experience. (Base plus commissions) The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, drywall, painting, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget. Overview The National Account Representative is responsible for managing and growing ProBLD's top national builder accounts. This role serves as the bridge between national procurement teams and regional field operations, ensuring consistent pricing, strong service delivery, and disciplined performance. Key Responsibilities • Manage and grow relationships with assigned National Builders. • Build and execute strategic account plans to drive annual GP and revenue growth. • Maintain national pricing strategies and oversee bid submissions. • Coordinate with Regional offices and internal teams for seamless service delivery. • Attend national builder summits, performance reviews, and corporate meetings. • Maintain pipeline accuracy and forecasting within CRM systems. • Provide quarterly account performance reviews to leadership. Expectations Ensure accurate scope validation, job costing, and competitive quoting. Consistently work on market penetration and grow market share within the Builder's operating areas. Implement new lines of business Qualifications • 7+ years managing national or regional construction-related accounts. • Proven track record managing $10M+ portfolios. • Deep understanding of builder procurement processes. • Excellent communication, negotiation, and relationship-building skills. • Preferred: Experience in roofing, siding, or exterior construction. Performance Metrics • Revenue growth and GP contribution by account. • Margin retention vs. target. • Customer satisfaction and retention. • Forecast accuracy and CRM utilization. • Collaboration effectiveness with internal teams. Compensation & Benefits • Commission: based on top line sales. Earnings potential: $150,000+ • Eligibility for quarterly/annual sales based bonuses. • Travel requirement: 25-35% within the state of Florida Why You'll Love Working with Us: At ProFormance Builder Solutions, we believe in rewarding our hardworking team with benefits that support your well-being and work-life balance! Comprehensive Health Coverage: We've got you covered with medical, dental, and vision insurance to keep you and your family healthy. Secure Your Future: Start planning for the long term! You'll be eligible for our 401(k) plan after just 3 months of employment. Time to Recharge: Enjoy 10 days off in your first year, plus 6 paid holidays, 3 floating holidays and 3 paid sick days to use as you choose! Work Hard, Play Hard: Our culture is driven, dynamic, and supportive, so if you thrive in a fast-paced environment where hard work is recognized, you'll fit right in! We're more than just a workplace-we're a team that's committed to growth, collaboration, and making sure you feel valued every step of the way. Ready to join us? Let's build something great together! Why ProBLD ProBLD operates under a core philosophy: 'Relentless Improvement.' The National Account Representative is a key driver of regional growth, customer satisfaction, and profitability as the company expands across major markets. PI6419b329dcee-6187

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, drywall, painting, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget. Overview The Regional Sales Representative is responsible for managing and expanding ProBLD's Florida-wide portfolio of regional production builders, mid-tier builders, and Florida-based divisions of national builders. This role drives revenue growth, customer satisfaction, and strong service delivery across the state. Open Positions in Orlando and Tampa Key Responsibilities • Manage all regional, mid-tier, and non-program national builder divisions statewide. • Serve as the primary contact for Florida-based decision-makers at assigned builders. • Develop and execute a statewide growth plan aligned with production volumes. • Identify and acquire new builder accounts within target profiles. • Present bids, scopes, and proposals for roofing, siding, and exterior trades • Coordinate closely with estimating, scheduling, and production teams • Maintain strong communication with Operations to ensure customer satisfaction. • Conduct jobsite visits, relationship meetings, and builder performance reviews. Collaboration & Communication • Work with operations teams to support project execution and builder communication. • Provide market intelligence on builder activity, competitive pricing, and trends. • Support alignment between sales promises and operational delivery. Reporting & Forecasting • Maintain accurate CRM updates for all statewide accounts. • Provide weekly pipeline updates and monthly forecasting. • Track account activity, job starts, bid volume, and awarded projects. • Submit monthly territory performance summaries. Qualifications • 3-7+ years in construction, building materials, or subcontractor sales. • Experience managing multi-market or statewide accounts. • Strong understanding of builder workflows, production cycles, and procurement. • Excellent communication, negotiation, and relationship-building skills. • Ability to travel statewide as needed. Preferred Background • Experience with roofing, siding, or exterior construction trades. • Proficiency with CRM platforms such as Salesforce, HubSpot, or Dynamics. Performance Metrics • Revenue growth across statewide accounts. • Customer satisfaction and account retention. • New account acquisition. • CRM accuracy and forecast reliability. Compensation & Benefits • Compensation: $65,000-$75,000 annually. • Commission: Percentage of top line revenue • Earning Potential: $150,000+ annually. • Travel Requirement: 25-40% statewide. Why You'll Love Working with Us: At ProFormance Builder Solutions, we believe in rewarding our hardworking team with benefits that support your well-being and work-life balance! Comprehensive Health Coverage: We've got you covered with medical, dental, and vision insurance to keep you and your family healthy. Secure Your Future: Start planning for the long term! You'll be eligible for our 401(k) plan after just 3 months of employment. Time to Recharge: Enjoy 10 days off in your first year, plus 6 paid holidays, 3 floating holidays and 3 paid sick days to use as you choose! Work Hard, Play Hard: Our culture is driven, dynamic, and supportive, so if you thrive in a fast-paced environment where hard work is recognized, you'll fit right in! We're more than just a workplace-we're a team that's committed to growth, collaboration, and making sure you feel valued every step of the way. Ready to join us? Let's build something great together! Why ProBLD ProBLD is expanding its market presence through a strategic, statewide sales model. The Regional Sales Representative plays a critical role in building relationships, driving growth, and ensuring high-quality service across Florida. This role supports the core philosophy: 'Elite Excellence.' PI65a27fbd2a09-6252

MGR IT AND RES RISK WHAT IS THE OPPORTUNITY? This role is responsible for the development and maturing of the 2nd line of defense (2LOD) Cyber, Technology, Business Continuity, and Operational Resilience Risk teams. This leader is the owner for all Cyber, Technology, Business Continuity, and Operational Resilience policies and standards across the bank and is responsible for providing independent oversight and challenge of all risk management activities in these domains ensuring that risks are sufficiently mitigated. The leader will continue to mature the banks 2nd line IT & Resilience risk management program in line with industry best practice, regulatory requirements and other RBC entities in the US. Manages a team of professionals who oversee all aspects of IT & Resilience Risk. Risk management emphasis includes: IT, Cyber, Business Continuity, and Operational Resilience enterprise governance, strategy, risk and compliance management, and regular reporting to the bank's governance committees. Participates in the planning and implementation of IT, Cyber, Business Continuity, and Operational Resilience controls for all material Projects. Provides oversight of the evaluation and selection of applications and systems and the design of underlying IT and Resilience risk governance processes. Makes recommendations and assists in the implementation of changes to work methods and procedures to make them more effective, or to strengthen controls, or reduce risk. Provides executive management and risk transparency to the Board and RBC through the bank's enterprise risk profile which aggregates IT and Resilience risks. WHAT WILL YOU DO? Oversee IT & Resilience risk management practices covering all facets of the IT and Resilience Risk Frameworks; provide interpretation and counsel on policies. Responsible for leading the IT & Resilience risk management program. Provides technical and best practice guidance on IT & Resilience risk management, taking into account specific business platform and process complexities and issues. Manage the functions and team of professionals who oversee all aspects of IT & Resilience Risk. Provides input into the setting of risk appetite based on platform specific differences and specific business considerations. Develops and reports the quarterly enterprise IT & Resilience risk profiles. Reviews IT & Resilience control processes along with associated documentation, and reporting. Reviews key audit, regulatory and client due diligence to develop and communicate risk themes, and solutions to the business. Establish effective monitoring practices to ensure adherence to the IT & Resilience risk management frameworks and policies, and assist business in the identification of issues. Review and maintain all program policies and standards for alignment to US regulatory expectations such as the FFIEC Guidelines. Advise and collaborate with IT and the business on appropriate ways to strengthen controls in non-compliant areas. Advise and assist first line of defense in IT & Resilience Risk mitigation planning activities. Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD policies and standards. Provide ongoing IT & Resilience Risk Management governance and direction for the technology production and operations business process environments. Manage, develop, and play a leadership role for staff. Develop a high-performing team. Manage the personnel processes for employees, including selection, training, performance management, development, and retention. Fosters an environment where colleagues are empowered and have the opportunity to develop and grow. Engage with domain leads for Information Technology, Information Security, Disaster Recovery, Business Continuity, Crisis Management, Operational Resilience, Infrastructure, Data Quality, Performance & Scalability, Change Management, and Application Development to provide technical domain advice, as appropriate. Work effectively with the bank's senior executives, RBC's IHC and GRM executives. Develop and maintain key business relationships in order to provide advice and oversight on new initiatives. Provides regular reporting of IT & Resilience risk as required by CNB's Board, RBC's IHC, and the CUSO governance committees. Responsible for the overall direction and success of the 2LOD IT & Resilience Risk Management program. WHAT DO YOU NEED TO SUCCEED Required Qualifications Bachelor's Degree or equivalent Minimum 10 years in IT & Resilience Risk roles in Banking or Financial Services. Minimum 8 years in a Managerial/Supervisory role. Additional Qualifications Graduate degree in business or related discipline and / or MBA, CIA, or other professional related qualification. Extensive knowledge of and experience in IT & Resilience Risk Governance and Compliance. Solid understanding of City National Bank and RBC's USA region, including a breadth of business content experience across the platform and region. Strong leadership skills. Strategic mindset, with excellent knowledge and understanding of the financial industry. Highly developed ability for conceptual thinking. Excellent communication and presentation skills. Well-developed impact and influence skills. Proven track record of building strong relationships across business functions. Extensive knowledge and experience in regulatory guidance, most importantly for the OCC and FFIEC guidelines. Strong presentation skills involving large and of varying IT & Resilience background audiences; ability to adjust message and filter details based on audience. Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations, regulators and vendors. Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use it in meaningful communication. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $200,000 - $340,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.