Company DescriptionCharlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays and sick days. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: 80k-100K, annual, depending on experience Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job DescriptionThe Role This position is responsible for coordinating the activities of produce retail sales to insure satisfactory sales and profits for the company. Addressing the needs and insuring the satisfaction of our customers. This includes assigned customers, as well as, the accounts of other company salespersons. Essential Responsibilities Include but Not Limited To Maintain a sound working knowledge of all markets and growing conditions. Make presentations of profitable programs to potential and existing customers. Notify and assist buyers, operations and sales support persons by communication of customer's needs and preferences. Maintain effective, professional relationships with restaurant owners, retailers, vendors, and fellow employees. Organize and provide assistance for special sales and promotions. Participate in special projects deemed necessary to the operation and well-being of the company. Responsible for individual accounts sales and gross profit. Make sure all orders are submitted before scheduled cut off times. Responsible for processing and turning in credit memos, responsibility forms and other job related paperwork within the set time lines. QualificationsRequired Skills and Experience Must have thorough knowledge and expertise of produce commodities and be capable of providing expert consulting to current and potential customers. Must have demonstrated excellent interpersonal human relations and teaming skills. Must be quick and accurate with paperwork, figures, attentive to detail, and have good follow-through. Must have excellent phone skills. Must be able to visit customer locations, valid license, insurance and own vehicle. Additional InformationAll your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. For additional protected privacy information please visit: Privacy Policy Charlie's Produce () Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: Recruiters - DO NOT CONTACT!
09/06/2025
Full time
Company DescriptionCharlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays and sick days. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: 80k-100K, annual, depending on experience Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job DescriptionThe Role This position is responsible for coordinating the activities of produce retail sales to insure satisfactory sales and profits for the company. Addressing the needs and insuring the satisfaction of our customers. This includes assigned customers, as well as, the accounts of other company salespersons. Essential Responsibilities Include but Not Limited To Maintain a sound working knowledge of all markets and growing conditions. Make presentations of profitable programs to potential and existing customers. Notify and assist buyers, operations and sales support persons by communication of customer's needs and preferences. Maintain effective, professional relationships with restaurant owners, retailers, vendors, and fellow employees. Organize and provide assistance for special sales and promotions. Participate in special projects deemed necessary to the operation and well-being of the company. Responsible for individual accounts sales and gross profit. Make sure all orders are submitted before scheduled cut off times. Responsible for processing and turning in credit memos, responsibility forms and other job related paperwork within the set time lines. QualificationsRequired Skills and Experience Must have thorough knowledge and expertise of produce commodities and be capable of providing expert consulting to current and potential customers. Must have demonstrated excellent interpersonal human relations and teaming skills. Must be quick and accurate with paperwork, figures, attentive to detail, and have good follow-through. Must have excellent phone skills. Must be able to visit customer locations, valid license, insurance and own vehicle. Additional InformationAll your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. For additional protected privacy information please visit: Privacy Policy Charlie's Produce () Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: Recruiters - DO NOT CONTACT!
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Sacramento to San Francisco Bay areas. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work Travel throughout the branch territory, from San Francisco bay area, to Modesto, Stockton, Santa Rosa, and Sacramento What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics . click apply for full job details
09/06/2025
Full time
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Sacramento to San Francisco Bay areas. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work Travel throughout the branch territory, from San Francisco bay area, to Modesto, Stockton, Santa Rosa, and Sacramento What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics . click apply for full job details
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
JOB SUMMARY: The painter uses an electro-static paint system, maintains worksite and equipment, and fills in anywhere in the painting or assembly process as needed. DUTIES & RESPONSIBILITIES: Under general supervision, performs routine and preventive maintenance painting duties, and a full range of specialized painting projects including, painting large structures in severe corrosive environments; performs inspections, clean ups, storage and disposal of paint products; and operates various tools and equipment. Specifically: Apply surface coatings to completed parts using hand held spray gun following established paint shop practices. Visually check parts before painting to ensure part prep and after painting for paint runs and light or missed spots. Ensure the proper handling and disposal of waste materials as directed by safety specialist. Clean and maintain paint gun and related parts. Learn all aspects of the painting process and be able fill in for any position as directed by supervisor. Operate paint equipment and machines, handle hazardous material, and manage workflow of parts. Correct work as directed; repair nicks, scratches or other small imperfections in the finish. Clean up work areas, equipment, supplies and materials; apply standard safety practices and procedures. Prepare and submit requests and supportive documentation. Perform a variety of routine and preventive maintenance. Additional duties as assigned. Regular attendance is an essential function of this position. EDUCATION, EXPERIENCE, SKILLS & QUALIFICATIONS: 1. HS Diploma or equivalent. 2. Prior prep or painting experience in manufacturing environment, preferred. 3. Proficient math skills. 4. Ability to perform all operations within acceptable quality and time standards. 5. Ability to recognize quality expected and be able to reproduce it. 6. Ability to understand and practice shop painting methods and departmental procedures. 7. Ability to understand and follow all shop safety practices. SAFETY REQUIREMENTS: Must wear required PPE. Ability to lift, push or pull 50 lbs., 75 lbs. on occasion. This position is very active and while performing the duties of this position, employee is regularly required to stand for extended periods of time, walk, bend, kneel, stoop, twist and crouch. Ability to use paint gun and use hands and fingers, grip; reach; balance; and talk and hear. Uses close vision for paint inspection. Demonstrates accountability for all safety procedures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation is based upon experience. Comprehensive benefits for eligible full-time staff includes paid health, dental, vision, life and disability insurances, 401k with match, Paid Time Off, paid holidays, flexible spending, generous McFarlanes Retail Service Center discount and more! To be considered for this opportunity, please apply in person at or submit resume to: McFarlane Mfg. Co., Human Resources, 780 Carolina Street, Sauk City, WI 53583, complete online application at or email resume to
09/06/2025
Full time
JOB SUMMARY: The painter uses an electro-static paint system, maintains worksite and equipment, and fills in anywhere in the painting or assembly process as needed. DUTIES & RESPONSIBILITIES: Under general supervision, performs routine and preventive maintenance painting duties, and a full range of specialized painting projects including, painting large structures in severe corrosive environments; performs inspections, clean ups, storage and disposal of paint products; and operates various tools and equipment. Specifically: Apply surface coatings to completed parts using hand held spray gun following established paint shop practices. Visually check parts before painting to ensure part prep and after painting for paint runs and light or missed spots. Ensure the proper handling and disposal of waste materials as directed by safety specialist. Clean and maintain paint gun and related parts. Learn all aspects of the painting process and be able fill in for any position as directed by supervisor. Operate paint equipment and machines, handle hazardous material, and manage workflow of parts. Correct work as directed; repair nicks, scratches or other small imperfections in the finish. Clean up work areas, equipment, supplies and materials; apply standard safety practices and procedures. Prepare and submit requests and supportive documentation. Perform a variety of routine and preventive maintenance. Additional duties as assigned. Regular attendance is an essential function of this position. EDUCATION, EXPERIENCE, SKILLS & QUALIFICATIONS: 1. HS Diploma or equivalent. 2. Prior prep or painting experience in manufacturing environment, preferred. 3. Proficient math skills. 4. Ability to perform all operations within acceptable quality and time standards. 5. Ability to recognize quality expected and be able to reproduce it. 6. Ability to understand and practice shop painting methods and departmental procedures. 7. Ability to understand and follow all shop safety practices. SAFETY REQUIREMENTS: Must wear required PPE. Ability to lift, push or pull 50 lbs., 75 lbs. on occasion. This position is very active and while performing the duties of this position, employee is regularly required to stand for extended periods of time, walk, bend, kneel, stoop, twist and crouch. Ability to use paint gun and use hands and fingers, grip; reach; balance; and talk and hear. Uses close vision for paint inspection. Demonstrates accountability for all safety procedures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation is based upon experience. Comprehensive benefits for eligible full-time staff includes paid health, dental, vision, life and disability insurances, 401k with match, Paid Time Off, paid holidays, flexible spending, generous McFarlanes Retail Service Center discount and more! To be considered for this opportunity, please apply in person at or submit resume to: McFarlane Mfg. Co., Human Resources, 780 Carolina Street, Sauk City, WI 53583, complete online application at or email resume to
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
09/06/2025
Full time
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
Jason McBride - State Farm Agency
Union City, Michigan
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
09/06/2025
Full time
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/05/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/05/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/05/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
About ARC Document Solutions ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands. Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology. Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Pay: Starting at $18.00 Who were looking for: ARC is looking for a Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers requirements. In this role you will: Greet customers and provide customer service to clients via phone, email, or in-person visits. Manage communication with print requests. Monitoring orders, quoting, outsourcing of many kinds of print requests. Will work with management on new initiatives/programs as they arise. Process in-person, phone, electronic, and hard copy work orders. Provide information to customers regarding products, processes (software/hardware), and production turnaround times. Take service and supply requests from customers via phone, email or MPS portal. Process these requests through Fleet Manager. Dispatching service requests to technicians/remote support. Process supply requests and submit the orders to purchasing. Maintain Fleet Manager so that information is current. Attention to detail is the key to success. Perform other tasks, duties, or functions as directed. Requirements: High School diploma or equivalent 1-3 years of related administrative, customer service focused experience Ability to lift up to 25 lbs. periodically Professional, business-level written and oral communication skills including interpersonal skills that yield positive results Proficient problem solving and conflict resolution skills that yield positive results Proficient experience with Microsoft Office tools including Word, Excel, Outlook, and PowerPoint What We offer: Excellent Company support and resources. Excellent Company Reputation because we consistently receive 5-star customer reviews. Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching. A management team that supports you and wants to see you be successful. Culture of caring for our employees. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. pm20 PI783ef9dab5-
09/05/2025
Full time
About ARC Document Solutions ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands. Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology. Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Pay: Starting at $18.00 Who were looking for: ARC is looking for a Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers requirements. In this role you will: Greet customers and provide customer service to clients via phone, email, or in-person visits. Manage communication with print requests. Monitoring orders, quoting, outsourcing of many kinds of print requests. Will work with management on new initiatives/programs as they arise. Process in-person, phone, electronic, and hard copy work orders. Provide information to customers regarding products, processes (software/hardware), and production turnaround times. Take service and supply requests from customers via phone, email or MPS portal. Process these requests through Fleet Manager. Dispatching service requests to technicians/remote support. Process supply requests and submit the orders to purchasing. Maintain Fleet Manager so that information is current. Attention to detail is the key to success. Perform other tasks, duties, or functions as directed. Requirements: High School diploma or equivalent 1-3 years of related administrative, customer service focused experience Ability to lift up to 25 lbs. periodically Professional, business-level written and oral communication skills including interpersonal skills that yield positive results Proficient problem solving and conflict resolution skills that yield positive results Proficient experience with Microsoft Office tools including Word, Excel, Outlook, and PowerPoint What We offer: Excellent Company support and resources. Excellent Company Reputation because we consistently receive 5-star customer reviews. Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching. A management team that supports you and wants to see you be successful. Culture of caring for our employees. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. pm20 PI783ef9dab5-
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/05/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
09/05/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/05/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
