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Insurance Professional Member Service and Sales - Tier III (Signing Bonus)
USAA Phoenix, Arizona
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Advisor
USAA Tampa, Florida
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist on our Reconciliation team you will, within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance. Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity. Responsible for determining card holder liability based on results of a reasonable investigation. Processes recovery attempts through chargebacks, representments and arbitrations. Processes account credits/debits when necessary, in accordance with regulatory requirements. Documents the results of a reasonable investigation within the appropriate case management system. May contact members for additional information or when requested to assist with completing a reasonable investigation. May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution. 1 year of analytical problem-solving experience. Experience working under Federal Banking Regulations to include Regulation E, Regulation Z and/or UDAAP. What sets you apart: 6+ months working in USAA Disputes Organization 1+ years of General Ledger experience in a financial institute Familiarity with DCC, Fidelity and Oracle systems Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online). US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00-$67,840.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Injury Examiner
USAA Colorado Springs, Colorado
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts complex auto and homeowner bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto claims and injury adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) Experience handling UM/UIM injury claims College Degree (Bachelor's or higher). Insurance Designation. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PandoLogic.
Coordinator System Travel and Expense Lead-Accounting TX
Christus Health Irving, Texas
09/05/2025
Full time
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e.g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferredCTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
Electronics Engineer
Federal Bureau of Investigation (FBI) Atlanta, Georgia
09/05/2025
Full time
JOB DESCRIPTION At the FBI, we don't just recognize talent-we strengthen and elevate it. We employ individuals who not only have experience in electronic systems, MATLAB, C++, troubleshooting, and electrical engineering but are also ready to apply their skills in high-stakes environments and contribute effectively to their teams. As an electronics engineer, you will design, develop, and maintain advanced electronic systems using state-of-the-art tools and techniques. Your role will involve creating and implementing electronics solutions, optimizing system performance, and troubleshooting complex issues with precision and expertise that comes from deep knowledge of electronic engineering principles, proficiency in MATLAB and C++ programming, and experience in electronic systems. The electronics engineer role offers a transformative career with flexible work environments and a focus on technical expertise, allowing you to apply your electronics engineering skills to tackle crucial challenges and enhance national security, all while advancing your career in a supportive and innovative setting. From system design and implementation to system optimization and maintenance, you will be adept at every phase, always striving to outpace emerging threats by pushing the boundaries of your skills. With the FBI's comprehensive benefits package, you'll find career advancement opportunities, a competitive salary that values your contribution, impactful work, and continual training. Working at the Bureau will help you become more efficient, expand your skill set, and advance your career-all while making a significant impact on national security. Set yourself apart. Apply today. HOW TO APPLY STEP 1: Click on the "Apply" button to be directed to the FBIJobs Careers website. STEP 2: Click the "Start" button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account. STEP 3: Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest. Your resume, specifically noting relevant work experience and associated start and end dates. Other supporting documents: College transcripts, if qualifying based on education or if there is a positive education requirement. Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. Please see instructions on the site for attaching documents. Note: This is NOT a vacancy announcement. By completing the application, you are joining a repository of interested applicants who will be considered to fill current and future Electronics Engineer opportunities. Additional selections may be made to fill positions with similar duties, responsibilities and qualifications. MAJOR DUTIES Perform preliminary engineering analysis by using test equipment to evaluate, test, modify, and redesign simple electrical and mechanical systems. Work with other fields of engineering including electrical and mechanical systems, manufacturing, installation, and operating procedure of electronic equipment and support systems. Work with others to obtain or provide data or information. Prepare documentation in both technical and layman terminology SPECIALIZED EXPERIENCE GS-7: Ability to perform preliminary engineering analysis. Knowledge of other fields of engineering including electrical and mechanical systems, manufacturing, installation and operating procedure of electronic equipment and support systems. Conducting basic testing, evaluation, and modifications by comparing current designs with the previous designs for similar equipment. GS-9: In addition to the above: Knowledge of the principles, theories, and methods of electronics engineering in order to analyze routine materials and to make minor modifications to standard analytical and/or technical procedures. An Ability to communicate effectively both verbally and in writing in order to provide reports and respond to requests for consultation and advice. GS-11: In addition to the above: Establishing orderly steps to test theories and documents the procedures that would be most suitable for taking corrective action. Working with others, including the FBI and the telecommunication engineering personnel, contractors, and representatives from other government agencies to support joint research to achieve technical goals to devise solutions to routine problems that are of mutual interest. Conducting studies that entail engineering calculations applicable to new software and hardware to be used in advanced technological projects. Ability to explore various alternatives for meeting an objective, with adequate consideration of peripheral as well as technical factors to recommend the best engineering and proposal. Knowledge of preparation of samples, selecting and entering instrument settings, electronics analyses, and tabulation of results. Participating as needed, in the maintenance of fixed and mobile instruments and equipment. Assuring that they are maintained in a state of readiness, that on-hand stock of supplies is sufficient to support operations, and that all necessary safety precautions and applicable regulations are followed. GS-12: In addition to the above: Conducting moderately complex analytic procedures in mainly fixed settings, including examinations to identify and characterize evidence in a specialized discipline. Knowledge of electronics analyses, and tabulation of results. Performing examinations requiring routine/moderately complex cases or assisting senior employees in more complex cases. Preparing routine reports or portions of more involved reports and may provide testimony regarding results of analysis. Participating as needed, in the maintenance of fixed and mobile instruments and equipment. Ensuring that instruments and equipment are maintained in a state of readiness, that on-hand stock of supplies is sufficient to support operations, and that all necessary safety precautions and applicable regulations are followed. GS-13: In addition to the above: Experience in managing and supporting on-premises and cloud-based systems, including environments such as Amazon Web Services (AWS) and Microsoft Azure. Knowledge of and skill in applying electronic engineering principles and system integration methods for testing and evaluating electronic and digital/computer-based devices under industry and forensic standards. Knowledge of telecommunications systems and protocols, including experience with IP-based networking, VOIP technologies, and telephony standards such as SIP trunking, TLS, RTP, and Asterisk. Experience working with a variety of electronic devices-such as smartphones, consumer electronics, and circuit boards-along with knowledge of digital forensics, imaging, and evidence preservation techniques. Ability to communicate effectively with both technical and non-technical stakeholders, prepare technical documentation and training materials, and support internal and external engagement on engineering matters. GS-14: In addition to the above: Knowledge of and expertise in designing, optimizing, and integrating complex IT systems and infrastructure across enterprise and cloud platforms, including advanced computational methodologies and cryptanalysis support. Experience leading research, development, testing, and evaluation of advanced telecommunications and RF technologies to support lawful electronic surveillance and law enforcement investigations. Serving as a subject matter expert and advisor to engineering teams, assessing the rigor and applicability of advanced systems engineering approaches and models in support of FBI mission objectives. Knowledge of and skill in computer programming, firmware analysis, and hardware-based code review to identify and mitigate potential threats in embedded systems. Knowledge of federal procurement regulations and project management principles sufficient to develop equipment specifications, manage contracts, and serve as a Contracting Officer's Representative (COR). KEY REQUIREMENTS Must be a U.S. citizen. Must have (or be able to obtain) a valid driver's license. Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance. Must be willing to travel as required. Must meet the FBI's Employment Eligibility requirements. EDUCATION AND EXPERIENTIAL REQUIREMENTS EDUCATION Candidates must have a bachelor's degree or higher from a U.S.-accredited college or university. All degrees must be verified by submitting college transcripts. The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Electronics Engineer
Federal Bureau of Investigation (FBI) Birmingham, Alabama
09/05/2025
Full time
JOB DESCRIPTION At the FBI, we don't just recognize talent-we strengthen and elevate it. We employ individuals who not only have experience in electronic systems, MATLAB, C++, troubleshooting, and electrical engineering but are also ready to apply their skills in high-stakes environments and contribute effectively to their teams. As an electronics engineer, you will design, develop, and maintain advanced electronic systems using state-of-the-art tools and techniques. Your role will involve creating and implementing electronics solutions, optimizing system performance, and troubleshooting complex issues with precision and expertise that comes from deep knowledge of electronic engineering principles, proficiency in MATLAB and C++ programming, and experience in electronic systems. The electronics engineer role offers a transformative career with flexible work environments and a focus on technical expertise, allowing you to apply your electronics engineering skills to tackle crucial challenges and enhance national security, all while advancing your career in a supportive and innovative setting. From system design and implementation to system optimization and maintenance, you will be adept at every phase, always striving to outpace emerging threats by pushing the boundaries of your skills. With the FBI's comprehensive benefits package, you'll find career advancement opportunities, a competitive salary that values your contribution, impactful work, and continual training. Working at the Bureau will help you become more efficient, expand your skill set, and advance your career-all while making a significant impact on national security. Set yourself apart. Apply today. HOW TO APPLY STEP 1: Click on the "Apply" button to be directed to the FBIJobs Careers website. STEP 2: Click the "Start" button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account. STEP 3: Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest. Your resume, specifically noting relevant work experience and associated start and end dates. Other supporting documents: College transcripts, if qualifying based on education or if there is a positive education requirement. Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. Please see instructions on the site for attaching documents. Note: This is NOT a vacancy announcement. By completing the application, you are joining a repository of interested applicants who will be considered to fill current and future Electronics Engineer opportunities. Additional selections may be made to fill positions with similar duties, responsibilities and qualifications. MAJOR DUTIES Perform preliminary engineering analysis by using test equipment to evaluate, test, modify, and redesign simple electrical and mechanical systems. Work with other fields of engineering including electrical and mechanical systems, manufacturing, installation, and operating procedure of electronic equipment and support systems. Work with others to obtain or provide data or information. Prepare documentation in both technical and layman terminology SPECIALIZED EXPERIENCE GS-7: Ability to perform preliminary engineering analysis. Knowledge of other fields of engineering including electrical and mechanical systems, manufacturing, installation and operating procedure of electronic equipment and support systems. Conducting basic testing, evaluation, and modifications by comparing current designs with the previous designs for similar equipment. GS-9: In addition to the above: Knowledge of the principles, theories, and methods of electronics engineering in order to analyze routine materials and to make minor modifications to standard analytical and/or technical procedures. An Ability to communicate effectively both verbally and in writing in order to provide reports and respond to requests for consultation and advice. GS-11: In addition to the above: Establishing orderly steps to test theories and documents the procedures that would be most suitable for taking corrective action. Working with others, including the FBI and the telecommunication engineering personnel, contractors, and representatives from other government agencies to support joint research to achieve technical goals to devise solutions to routine problems that are of mutual interest. Conducting studies that entail engineering calculations applicable to new software and hardware to be used in advanced technological projects. Ability to explore various alternatives for meeting an objective, with adequate consideration of peripheral as well as technical factors to recommend the best engineering and proposal. Knowledge of preparation of samples, selecting and entering instrument settings, electronics analyses, and tabulation of results. Participating as needed, in the maintenance of fixed and mobile instruments and equipment. Assuring that they are maintained in a state of readiness, that on-hand stock of supplies is sufficient to support operations, and that all necessary safety precautions and applicable regulations are followed. GS-12: In addition to the above: Conducting moderately complex analytic procedures in mainly fixed settings, including examinations to identify and characterize evidence in a specialized discipline. Knowledge of electronics analyses, and tabulation of results. Performing examinations requiring routine/moderately complex cases or assisting senior employees in more complex cases. Preparing routine reports or portions of more involved reports and may provide testimony regarding results of analysis. Participating as needed, in the maintenance of fixed and mobile instruments and equipment. Ensuring that instruments and equipment are maintained in a state of readiness, that on-hand stock of supplies is sufficient to support operations, and that all necessary safety precautions and applicable regulations are followed. GS-13: In addition to the above: Experience in managing and supporting on-premises and cloud-based systems, including environments such as Amazon Web Services (AWS) and Microsoft Azure. Knowledge of and skill in applying electronic engineering principles and system integration methods for testing and evaluating electronic and digital/computer-based devices under industry and forensic standards. Knowledge of telecommunications systems and protocols, including experience with IP-based networking, VOIP technologies, and telephony standards such as SIP trunking, TLS, RTP, and Asterisk. Experience working with a variety of electronic devices-such as smartphones, consumer electronics, and circuit boards-along with knowledge of digital forensics, imaging, and evidence preservation techniques. Ability to communicate effectively with both technical and non-technical stakeholders, prepare technical documentation and training materials, and support internal and external engagement on engineering matters. GS-14: In addition to the above: Knowledge of and expertise in designing, optimizing, and integrating complex IT systems and infrastructure across enterprise and cloud platforms, including advanced computational methodologies and cryptanalysis support. Experience leading research, development, testing, and evaluation of advanced telecommunications and RF technologies to support lawful electronic surveillance and law enforcement investigations. Serving as a subject matter expert and advisor to engineering teams, assessing the rigor and applicability of advanced systems engineering approaches and models in support of FBI mission objectives. Knowledge of and skill in computer programming, firmware analysis, and hardware-based code review to identify and mitigate potential threats in embedded systems. Knowledge of federal procurement regulations and project management principles sufficient to develop equipment specifications, manage contracts, and serve as a Contracting Officer's Representative (COR). KEY REQUIREMENTS Must be a U.S. citizen. Must have (or be able to obtain) a valid driver's license. Must be able to obtain a Top Secret Sensitive Compartmented Information (SCI) Clearance. Must be willing to travel as required. Must meet the FBI's Employment Eligibility requirements. EDUCATION AND EXPERIENTIAL REQUIREMENTS EDUCATION Candidates must have a bachelor's degree or higher from a U.S.-accredited college or university. All degrees must be verified by submitting college transcripts. The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Computer Scientist
Federal Bureau of Investigation (FBI) Jackson, Missouri
09/05/2025
Full time
JOB DESCRIPTION At the FBI, we don't just recognize talent-we build it from the ground up. We employ individuals who are not only ready to enhance their technical proficiency in areas such as penetration testing, software development, and vulnerability research but also looking to contribute effectively to their teams. As a computer scientist, you will conduct forensic analysis; perform reverse engineering; and develop software solutions using advanced programming languages like Python, Java, Swift, C++, and C. Your role will involve identifying vulnerabilities in mobile platforms such as iOS and Android and ensuring the integrity of various systems with the precision and expertise that comes from analyzing complex systems, troubleshooting issues, and implementing secure coding practices. When urgent situations demand immediate attention, computer scientists are there to provide their invaluable support. You excel using your analytical skills to uncover insights, solve complex cases, and ensure system integrity. From initial system setup to final software optimization, you are adept at every phase, always striving to outpace emerging threats by pushing the boundaries of your skills. With the FBI's comprehensive benefits package, you'll find career advancement opportunities, a competitive salary that values your contribution, impactful work, and continual training. Working at the Bureau will help you become more efficient, expand your skill set, and advance your career-all while making a significant impact on national security. Set yourself apart. Apply today. HOW TO APPLY STEP 1: Click on the "Apply" button to be directed to the FBIJobs Careers website. STEP 2: Click the "Start" button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account. STEP 3: Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest. Your resume, specifically noting relevant work experience and associated start and end dates. Other supporting documents: College transcripts, if qualifying based on education or if there is a positive education requirement. Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. Please see instructions on the site for attaching documents. Note: This is NOT a vacancy announcement. By completing the application, you are joining a repository of interested applicants who will be considered to fill current and future Computer Scientist opportunities. Additional selections may be made to fill positions with similar duties, responsibilities and qualifications. MAJOR DUTIES Develop, deploy, and maintain bespoke capabilities, tools, and analytics needed to conduct the FBI's counterterrorism mission. Understand and partner with enterprise environments, architectures, applications, policies and compliance to provide capabilities. Partner with mission teams to build automation capabilities, exploit data, and provide technical support. Perform design analysis, testing, documentation, and implementation of complex computer programs and secure databases. Apply both theoretical and application-oriented computer science methodologies. Conduct requirement elicitations and analyses for improving the design of existing tools and gathering needs for new capabilities. Create tailored data visualizations from disparate enterprise data repositories. Advise on and review designs of other application projects to ensure quality products are delivered. Develop and extend cost methods for the purpose of support comparisons. SPECIALIZED EXPERIENCE GS-7: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-5 grade level. SE is defined as follows: Use existing tools and methods to identify, preserve, and analyze digital evidence. Assist with implementing custom tools, techniques, and procedures used to address unique investigative situations. Provide basic technical and other professional assistance in conducting interviews; searches; and other investigative, operational, liaison, and/or outreach activity. Assist in drafting documents on basic technical and other professional matters. GS-9: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-7 grade level. SE is defined as follows: In addition to the above: Troubleshoot and modify, as needed, existing tools and methods to identify, preserve, and analyze digital evidence. Assist with developing custom tools and methods to identify, analyze, and preserve digital evidence. Assist in drafting documents on more advanced technical matters. GS-11: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-9 grade level. SE is defined as follows: In addition to the above: Assist others with basic system and network procurement, installation, administration, and security. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Assist with developing and implementing custom tools and methods. Provide basic technical and other professional assistance in conducting interviews, searches, and other investigative and operations activities. Draft documents on basic technical and other professional matters and assist in drafting documents on advanced matters. Assist in coordinating with the private sector and other divisions. GS-12: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-11 grade level. SE is defined as follows: In addition to the above: Perform basic computer system and network procurement, installation, administration, and security and assist others on more complex matters. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Develop and implement basic custom tools. Provide technical and other professional assistance in conducting interviews, searches, and other investigative activities. Draft documents on technical and other professional matters and assist in drafting documents on advanced matters. Perform liaison duties and outreach. GS-13: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-12 grade level. SE is defined as follows: In addition to the above: Perform advanced computer system and network procurement, installation, administration, and security, and assist others on more complex matters. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Identify, develop, vet, and implement new tools and methods. Provide advanced technical and other professional assistance in conducting interviews, searches, and other investigative activities. Coordinate with the private sector and other divisions to lead in resolving technical and other relevant issues. Acts as a subject matter expert and testify as such in court. Remain current with major new advances in cyber and technology topics and provide guidance, tools, and methods on addressing these advances at the national level. KEY REQUIREMENTS Must be a U.S. citizen. Must be able to obtain a Top Secret Clearance. Must be willing to travel as required. Must meet the FBI's Employment Eligibility requirements. EDUCATION AND EXPERIENTIAL REQUIREMENTS EDUCATION Candidates must have a bachelor's degree or higher from a U.S.accredited college or university. Education may be substituted for Specialized Experience (SE) as follows: GS-7: Applicant must have a bachelor's degree with superior academic achievement or one full year of graduate-level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership. GS-9: Applicant must have a master's or equivalent graduate degree OR two full years of progressively higher-level graduate education leading to such a degree OR LLB or JD, if related. GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree OR LLM, if related. GS-12 and above: Education may not be substituted for SE at this grade level. All degrees must be verified by submitting college transcripts. The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Computer Scientist
Federal Bureau of Investigation (FBI) New Haven, Connecticut
09/05/2025
Full time
JOB DESCRIPTION At the FBI, we don't just recognize talent-we build it from the ground up. We employ individuals who are not only ready to enhance their technical proficiency in areas such as penetration testing, software development, and vulnerability research but also looking to contribute effectively to their teams. As a computer scientist, you will conduct forensic analysis; perform reverse engineering; and develop software solutions using advanced programming languages like Python, Java, Swift, C++, and C. Your role will involve identifying vulnerabilities in mobile platforms such as iOS and Android and ensuring the integrity of various systems with the precision and expertise that comes from analyzing complex systems, troubleshooting issues, and implementing secure coding practices. When urgent situations demand immediate attention, computer scientists are there to provide their invaluable support. You excel using your analytical skills to uncover insights, solve complex cases, and ensure system integrity. From initial system setup to final software optimization, you are adept at every phase, always striving to outpace emerging threats by pushing the boundaries of your skills. With the FBI's comprehensive benefits package, you'll find career advancement opportunities, a competitive salary that values your contribution, impactful work, and continual training. Working at the Bureau will help you become more efficient, expand your skill set, and advance your career-all while making a significant impact on national security. Set yourself apart. Apply today. HOW TO APPLY STEP 1: Click on the "Apply" button to be directed to the FBIJobs Careers website. STEP 2: Click the "Start" button to begin. You will be prompted to either sign in to continue or register with FBIJobs if you don't already have an account. STEP 3: Follow the step-by-step process to submit your interest. You will be guided through each step. You must complete all sections of the form AND ALL REQUIRED DOCUMENTS MUST BE ATTACHED to successfully submit your interest. Your resume, specifically noting relevant work experience and associated start and end dates. Other supporting documents: College transcripts, if qualifying based on education or if there is a positive education requirement. Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. Please see instructions on the site for attaching documents. Note: This is NOT a vacancy announcement. By completing the application, you are joining a repository of interested applicants who will be considered to fill current and future Computer Scientist opportunities. Additional selections may be made to fill positions with similar duties, responsibilities and qualifications. MAJOR DUTIES Develop, deploy, and maintain bespoke capabilities, tools, and analytics needed to conduct the FBI's counterterrorism mission. Understand and partner with enterprise environments, architectures, applications, policies and compliance to provide capabilities. Partner with mission teams to build automation capabilities, exploit data, and provide technical support. Perform design analysis, testing, documentation, and implementation of complex computer programs and secure databases. Apply both theoretical and application-oriented computer science methodologies. Conduct requirement elicitations and analyses for improving the design of existing tools and gathering needs for new capabilities. Create tailored data visualizations from disparate enterprise data repositories. Advise on and review designs of other application projects to ensure quality products are delivered. Develop and extend cost methods for the purpose of support comparisons. SPECIALIZED EXPERIENCE GS-7: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-5 grade level. SE is defined as follows: Use existing tools and methods to identify, preserve, and analyze digital evidence. Assist with implementing custom tools, techniques, and procedures used to address unique investigative situations. Provide basic technical and other professional assistance in conducting interviews; searches; and other investigative, operational, liaison, and/or outreach activity. Assist in drafting documents on basic technical and other professional matters. GS-9: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-7 grade level. SE is defined as follows: In addition to the above: Troubleshoot and modify, as needed, existing tools and methods to identify, preserve, and analyze digital evidence. Assist with developing custom tools and methods to identify, analyze, and preserve digital evidence. Assist in drafting documents on more advanced technical matters. GS-11: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-9 grade level. SE is defined as follows: In addition to the above: Assist others with basic system and network procurement, installation, administration, and security. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Assist with developing and implementing custom tools and methods. Provide basic technical and other professional assistance in conducting interviews, searches, and other investigative and operations activities. Draft documents on basic technical and other professional matters and assist in drafting documents on advanced matters. Assist in coordinating with the private sector and other divisions. GS-12: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-11 grade level. SE is defined as follows: In addition to the above: Perform basic computer system and network procurement, installation, administration, and security and assist others on more complex matters. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Develop and implement basic custom tools. Provide technical and other professional assistance in conducting interviews, searches, and other investigative activities. Draft documents on technical and other professional matters and assist in drafting documents on advanced matters. Perform liaison duties and outreach. GS-13: Applicant must possess at least one year of specialized experience (SE) equivalent to the GS-12 grade level. SE is defined as follows: In addition to the above: Perform advanced computer system and network procurement, installation, administration, and security, and assist others on more complex matters. Use, troubleshoot, and modify existing cyber tools and methods to identify, preserve, and analyze digital evidence. Identify, develop, vet, and implement new tools and methods. Provide advanced technical and other professional assistance in conducting interviews, searches, and other investigative activities. Coordinate with the private sector and other divisions to lead in resolving technical and other relevant issues. Acts as a subject matter expert and testify as such in court. Remain current with major new advances in cyber and technology topics and provide guidance, tools, and methods on addressing these advances at the national level. KEY REQUIREMENTS Must be a U.S. citizen. Must be able to obtain a Top Secret Clearance. Must be willing to travel as required. Must meet the FBI's Employment Eligibility requirements. EDUCATION AND EXPERIENTIAL REQUIREMENTS EDUCATION Candidates must have a bachelor's degree or higher from a U.S.accredited college or university. Education may be substituted for Specialized Experience (SE) as follows: GS-7: Applicant must have a bachelor's degree with superior academic achievement or one full year of graduate-level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership. GS-9: Applicant must have a master's or equivalent graduate degree OR two full years of progressively higher-level graduate education leading to such a degree OR LLB or JD, if related. GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree OR LLM, if related. GS-12 and above: Education may not be substituted for SE at this grade level. All degrees must be verified by submitting college transcripts. The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other nonmerit factors.
Infant Head Teacher
Stratton Mountain Manchester, Vermont
09/05/2025
Full time
Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Infant Head Teacher is responsible for meeting the daily needs of infants 6 weeks to 15 months. The Infant Head Teacher must be able to provide excellent guest service by encouraging engagement among all children in the classroom, and continuously communicating with parents/guardians about their child's experience during that given day. The Infant Head Teacher is responsible for observing and documenting children's development as well as creating developmentally appropriate curriculum. Teachers must maintain the facility in a healthy and safe working order, while observing all state mandated regulations. This is a full-time year-round, benefit eligible position. Starting wage for this position is $24.00/hour. ESSENTIAL DUTIES Build relationships with children and families through daily interactions Ensure age appropriate activities and schedules are followed in your classroom Assure all infants needs are met and documented through the day Observe and assess infants development over time Develop and implement age appropriate curriculum Maintain a cooperative and supportive attitude with other staff members Be knowledgeable of the state child care rules and regulations and follow as outlined Attend monthly meetings with Childcare Manager Complete annual professional development Perform administrative tasks as needed Train and ensure all childcare staff knows emergency policies and procedures Participate and assist in, coordination of emergency procedures Other duties as assigned EDUCATION & EXPERIENCE REQUIREMENTS Education: High School Diploma, or equivalent required Child Development Associate (CDA) Certificate, or Vermont Career Ladder III, required Bachelor or Associates degree in Early Childhood Education, Child Development or 21 College credits in a related field Experience: At least 1 year experience working in a licensed child care center Experience with caring for infants QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Must be 20 years of age, or older Must meet or exceed Vermont Standards for a Teacher Associate or higher First Aid & CPR certification Strong communication skills, written and verbal PHYSICAL DEMANDS AND WORKING CONDITIONS Must be able to lift 40 pounds, on a regular and repeating basis Must be able to handle high noise levels and stressful environments This position may be required to work evenings, weekends, and holidays To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer
Infant Head Teacher
Stratton Mountain Bennington, Vermont
09/05/2025
Full time
Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Infant Head Teacher is responsible for meeting the daily needs of infants 6 weeks to 15 months. The Infant Head Teacher must be able to provide excellent guest service by encouraging engagement among all children in the classroom, and continuously communicating with parents/guardians about their child's experience during that given day. The Infant Head Teacher is responsible for observing and documenting children's development as well as creating developmentally appropriate curriculum. Teachers must maintain the facility in a healthy and safe working order, while observing all state mandated regulations. This is a full-time year-round, benefit eligible position. Starting wage for this position is $24.00/hour. ESSENTIAL DUTIES Build relationships with children and families through daily interactions Ensure age appropriate activities and schedules are followed in your classroom Assure all infants needs are met and documented through the day Observe and assess infants development over time Develop and implement age appropriate curriculum Maintain a cooperative and supportive attitude with other staff members Be knowledgeable of the state child care rules and regulations and follow as outlined Attend monthly meetings with Childcare Manager Complete annual professional development Perform administrative tasks as needed Train and ensure all childcare staff knows emergency policies and procedures Participate and assist in, coordination of emergency procedures Other duties as assigned EDUCATION & EXPERIENCE REQUIREMENTS Education: High School Diploma, or equivalent required Child Development Associate (CDA) Certificate, or Vermont Career Ladder III, required Bachelor or Associates degree in Early Childhood Education, Child Development or 21 College credits in a related field Experience: At least 1 year experience working in a licensed child care center Experience with caring for infants QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Must be 20 years of age, or older Must meet or exceed Vermont Standards for a Teacher Associate or higher First Aid & CPR certification Strong communication skills, written and verbal PHYSICAL DEMANDS AND WORKING CONDITIONS Must be able to lift 40 pounds, on a regular and repeating basis Must be able to handle high noise levels and stressful environments This position may be required to work evenings, weekends, and holidays To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer