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Traveling Recertification Specialist (C&L - Affordable Housing Compliance)
Pratum Companies Gaithersburg, Maryland
Traveling Recertification Specialist - Compliance and Leasing Division The Pratum Compliance and Leasing division is a professional, fast-paced, collaborative organization, seeking to expand by providing consulting services in the apartment industry. On-site quality service is our goal, and we are committed to helping our team members accomplish it with any available tools and resources at hand. IMPORTANT: This is not a work-from-home position but will require up to 100% travel to work on-site at any assigned multi-family apartment community worksite project in the United States. Candidates must be flexible to travel weekly as required. This position is responsible for providing certification, recertification, and leasing for assigned residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide as well as in support of other third party management clients. Although the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, - This role will require travel nationwide to support third party management clients, as well as supporting Pratum's portfolio within the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, overnight and multi-day travel to any state for operational coverage is a requirement of the role. This role requires that the candidate live within 30-45 minutes of a major metropolitan airport, preferably in the mid-Atlantic (e.g. DC, MD, VA, WV, PA, DE, NC, SC), northeast (e.g. NJ, NY), midwest (e.g. IN, OH, IL, KY, KS), south (e.g. TX, FL, OK, AR). Position Overview As a Traveling Recertification Specialist at our company, you will be responsible for performing core responsibilities to meet company objectives, working closely with tenants and applicants. Your duties will include completing various projects at an on-site level, effective communication with our clients, building effective relationships and transmitting information to coworkers and managers using multiple platforms. Our organization is looking for innovative, goal-oriented individuals who can demonstrate the ability to prioritize their responsibilities effectively, so we are seeking experienced employees who can work both independently and in teams. This job is for individuals who can work under strict deadlines and under pressure. Our agents will ensure management complies with Local, State and Federal rules and regulations. Some of the responsibilities are but not limited to: Essential Duties and Responsibilities: Leasing and processing applications following on-site client policies and procedures Assist with move-ins/move-outs Complete Annual and Interim recertifications, including: Scheduling and administering resident interviews Coordinating on-site data collections and processing of resident information Scheduling resident recertification interviews Insuring proper calculation of income, assets, rent levels, etc. Coordinating apartment inspections for recertification's Maintaining resident files in accordance with company policy & regulatory agency policy Rehabilitation, brand new lease-ups, and re-syndication processes Assisting management to prepare for state audits Additional tasks, duties and responsibilities assigned as needed Requirements: Impeccable customer service skills Strong verbal and written communication skills Must have a minimum two (2) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable Have the ability to multi-task within time constraints Must have excellent attention to detail and ability to work independently Proficient in Word, Excel, Outlook, Property Management Software and Internet literate Have a full understanding of the requirements for HUD and LIHTC programs Prior LIHTC recertification experience is necessary Strong understanding of the HUD 4350, experience with the 236 program and their CPO Section 8 experience A MUST Tax Credit experience A MUST Public Housing experience A MUST Bilingual English/Spanish is desired Workplace Requirements As indicated in the job title, this role will require travel up to 100% to assigned worksites with clients which could be located anywhere in the United States. This is not a remote-work position. Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance. This role is non-exempt and has an anticipated hourly pay range of $22-$26/hour ( $45k-54k annually) for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
06/03/2026
Full time
Traveling Recertification Specialist - Compliance and Leasing Division The Pratum Compliance and Leasing division is a professional, fast-paced, collaborative organization, seeking to expand by providing consulting services in the apartment industry. On-site quality service is our goal, and we are committed to helping our team members accomplish it with any available tools and resources at hand. IMPORTANT: This is not a work-from-home position but will require up to 100% travel to work on-site at any assigned multi-family apartment community worksite project in the United States. Candidates must be flexible to travel weekly as required. This position is responsible for providing certification, recertification, and leasing for assigned residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide as well as in support of other third party management clients. Although the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, - This role will require travel nationwide to support third party management clients, as well as supporting Pratum's portfolio within the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, overnight and multi-day travel to any state for operational coverage is a requirement of the role. This role requires that the candidate live within 30-45 minutes of a major metropolitan airport, preferably in the mid-Atlantic (e.g. DC, MD, VA, WV, PA, DE, NC, SC), northeast (e.g. NJ, NY), midwest (e.g. IN, OH, IL, KY, KS), south (e.g. TX, FL, OK, AR). Position Overview As a Traveling Recertification Specialist at our company, you will be responsible for performing core responsibilities to meet company objectives, working closely with tenants and applicants. Your duties will include completing various projects at an on-site level, effective communication with our clients, building effective relationships and transmitting information to coworkers and managers using multiple platforms. Our organization is looking for innovative, goal-oriented individuals who can demonstrate the ability to prioritize their responsibilities effectively, so we are seeking experienced employees who can work both independently and in teams. This job is for individuals who can work under strict deadlines and under pressure. Our agents will ensure management complies with Local, State and Federal rules and regulations. Some of the responsibilities are but not limited to: Essential Duties and Responsibilities: Leasing and processing applications following on-site client policies and procedures Assist with move-ins/move-outs Complete Annual and Interim recertifications, including: Scheduling and administering resident interviews Coordinating on-site data collections and processing of resident information Scheduling resident recertification interviews Insuring proper calculation of income, assets, rent levels, etc. Coordinating apartment inspections for recertification's Maintaining resident files in accordance with company policy & regulatory agency policy Rehabilitation, brand new lease-ups, and re-syndication processes Assisting management to prepare for state audits Additional tasks, duties and responsibilities assigned as needed Requirements: Impeccable customer service skills Strong verbal and written communication skills Must have a minimum two (2) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable Have the ability to multi-task within time constraints Must have excellent attention to detail and ability to work independently Proficient in Word, Excel, Outlook, Property Management Software and Internet literate Have a full understanding of the requirements for HUD and LIHTC programs Prior LIHTC recertification experience is necessary Strong understanding of the HUD 4350, experience with the 236 program and their CPO Section 8 experience A MUST Tax Credit experience A MUST Public Housing experience A MUST Bilingual English/Spanish is desired Workplace Requirements As indicated in the job title, this role will require travel up to 100% to assigned worksites with clients which could be located anywhere in the United States. This is not a remote-work position. Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance. This role is non-exempt and has an anticipated hourly pay range of $22-$26/hour ( $45k-54k annually) for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
General Maintenance Manager (Multi-Family Housing)
Pratum Companies Washington, Washington DC
General Maintenance Manager The General Maintenance Manager, oversees all maintenance, in-house and contract repair work at several affordable housing multi-family properties and scattered sites in Northern Virginia, Maryland, D.C., and the surrounding areas. Take a portfolio manager's approach to ensure systematic, comprehensive and consistent processes and practices across the portfolio, ensure safe, clean and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner. Ensures compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies and other partners such as HUD (INSPIRE) and state/local entities etc. Establish and implement a consistent, effective Preventive Maintenance program across the portfolio. Works with single owner/client to include support and collaboration with development, asset management and Pratum leadership. Demonstrates outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance and demeanor. PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES • Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of Site, Building and Units of the property to identify maintenance issues and schedule work needed • Supervise capital projects as needed • Coordinate with Regional Property Manager and ownership on other special projects for this property portfolio • Permit expediting and coordination as needed • Evaluate properties and teams and make recommendations to property and regional managers • Manage and assist all aspects of the maintenance budget and cost control processes including staff and outside contractors, material, equipment and tool inventories, major capital improvements and planning • Stay up-to-date and incorporate industry standards in the utility consumption management and application programs as well as appliances, heating and water plant replacement • Effectively utilize Yardi or other applicable utility management system resources • Access Yardi to pull reports and make ready reports • Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department • Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff and visitors • Develop, implement, maintain and train all Emergency and Disaster Plans, Integrated Pest Management, Environmental Hazards and all Safety related procedures and policies • Support procurement and performance services related to maintenance, including, but not limited to, vendor service and general contracts, such as waste disposal, preventive maintenance, pest management, capital projects and repairs at the sites and all associated equipment in a safe and workmanlike manner in accordance with company policies and procedures • Responsible for managing and planning all periodic inspections and recurring work orders with special emphasis on the preventive maintenance needs of the properties • Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, vehicles, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement • Establish systems and processes for sites to manage and protect electronic and physical as-built drawings, warranties, system maintenance and product documentation, and operations and maintenance manuals, including familiarizing oneself with all the components of the properties as well as the technical ability of staff • To be thoroughly knowledgeable of and supportive of company policy relating to key personnel, including, but not limited to, evaluating, providing performance feedback, recruiting, training and development of staff • Review and manage shop and maintenance/storage areas for organization and safety compliance • Perform quarterly audits of emergency systems and maintenance logs • Conduct and document structured quarterly physical inspections of all properties • Contribute to long-term capital improvements planning, including review of Property Critical Needs Assessments (PCNAs), both interior and exterior • Partnering collaboratively with Community Managers, Maintenance Supervisors, Regional Property Managers and others in the supervision of on-site maintenance and other technical staff • Other position-related jobs, duties, tasks, responsibilities, projects and assignments as directed by management REQUIRED QUALIFICATIONS - SKILLS, EXPERIENCE, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience • Ensures that all maintenance activities comply with relevant regulations, including those related to affordable housing (INSPIRE), safety, and environmental protection • At lease 5 years of INSPIRE/REAC Inspection experience. • Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, etc.); bachelors' degree preferred • Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance • Experience with INSPIRE/REAC Inspections • Outstanding computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), Yardi, internet knowledge and ability to research • Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, design and construction documents, writing policies, etc. • Ability to evaluate contractor proposals for feasibility and cost reasonableness • Outstanding interpersonal, communication and speaking skills required • Ability to collaborate with others, deliver presentations, and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff • Extensive experience and familiarity with affordable housing requirements (HUD, INSPIRE/REAC etc.), including serving in a lead capacity with preparation and compliance • Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes • Strong leadership, drive and initiative • Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities • Strong attention to detail • Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes • While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance. • Must have reliable transportation, unrestricted driver's license and insurance, and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in the Ft. Lauderdale and Ft. Myers metropolitan areas WORK ENVIRONMENT: The role will be based in the District of Columbia, but be responsible for overseeing scattered sites in the DMV area. The primary schedule is Monday-Friday from 8:30-5:30; the schedule may shift to start earlier, end later, or involve weekend work based on business needs. The incumbent is expected to exercise appropriate judgment in adjusting their own schedule to shifting property operational demands. Must be reachable at all times via phone when not at work for an emergency consultation or on-call support, except during approved time off. May be expected to report to properties as needed, including after-hours, for emergencies such as a fire, flood or situations which may involve insurance claims. Physical Demands: Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance. Learning & Development: Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. This role is exempt and has an anticipated annual pay range of $85k-95k for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance . click apply for full job details
06/03/2026
Full time
General Maintenance Manager The General Maintenance Manager, oversees all maintenance, in-house and contract repair work at several affordable housing multi-family properties and scattered sites in Northern Virginia, Maryland, D.C., and the surrounding areas. Take a portfolio manager's approach to ensure systematic, comprehensive and consistent processes and practices across the portfolio, ensure safe, clean and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner. Ensures compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies and other partners such as HUD (INSPIRE) and state/local entities etc. Establish and implement a consistent, effective Preventive Maintenance program across the portfolio. Works with single owner/client to include support and collaboration with development, asset management and Pratum leadership. Demonstrates outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance and demeanor. PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES • Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of Site, Building and Units of the property to identify maintenance issues and schedule work needed • Supervise capital projects as needed • Coordinate with Regional Property Manager and ownership on other special projects for this property portfolio • Permit expediting and coordination as needed • Evaluate properties and teams and make recommendations to property and regional managers • Manage and assist all aspects of the maintenance budget and cost control processes including staff and outside contractors, material, equipment and tool inventories, major capital improvements and planning • Stay up-to-date and incorporate industry standards in the utility consumption management and application programs as well as appliances, heating and water plant replacement • Effectively utilize Yardi or other applicable utility management system resources • Access Yardi to pull reports and make ready reports • Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department • Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff and visitors • Develop, implement, maintain and train all Emergency and Disaster Plans, Integrated Pest Management, Environmental Hazards and all Safety related procedures and policies • Support procurement and performance services related to maintenance, including, but not limited to, vendor service and general contracts, such as waste disposal, preventive maintenance, pest management, capital projects and repairs at the sites and all associated equipment in a safe and workmanlike manner in accordance with company policies and procedures • Responsible for managing and planning all periodic inspections and recurring work orders with special emphasis on the preventive maintenance needs of the properties • Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, vehicles, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement • Establish systems and processes for sites to manage and protect electronic and physical as-built drawings, warranties, system maintenance and product documentation, and operations and maintenance manuals, including familiarizing oneself with all the components of the properties as well as the technical ability of staff • To be thoroughly knowledgeable of and supportive of company policy relating to key personnel, including, but not limited to, evaluating, providing performance feedback, recruiting, training and development of staff • Review and manage shop and maintenance/storage areas for organization and safety compliance • Perform quarterly audits of emergency systems and maintenance logs • Conduct and document structured quarterly physical inspections of all properties • Contribute to long-term capital improvements planning, including review of Property Critical Needs Assessments (PCNAs), both interior and exterior • Partnering collaboratively with Community Managers, Maintenance Supervisors, Regional Property Managers and others in the supervision of on-site maintenance and other technical staff • Other position-related jobs, duties, tasks, responsibilities, projects and assignments as directed by management REQUIRED QUALIFICATIONS - SKILLS, EXPERIENCE, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience • Ensures that all maintenance activities comply with relevant regulations, including those related to affordable housing (INSPIRE), safety, and environmental protection • At lease 5 years of INSPIRE/REAC Inspection experience. • Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, etc.); bachelors' degree preferred • Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance • Experience with INSPIRE/REAC Inspections • Outstanding computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), Yardi, internet knowledge and ability to research • Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, design and construction documents, writing policies, etc. • Ability to evaluate contractor proposals for feasibility and cost reasonableness • Outstanding interpersonal, communication and speaking skills required • Ability to collaborate with others, deliver presentations, and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff • Extensive experience and familiarity with affordable housing requirements (HUD, INSPIRE/REAC etc.), including serving in a lead capacity with preparation and compliance • Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes • Strong leadership, drive and initiative • Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities • Strong attention to detail • Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes • While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance. • Must have reliable transportation, unrestricted driver's license and insurance, and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in the Ft. Lauderdale and Ft. Myers metropolitan areas WORK ENVIRONMENT: The role will be based in the District of Columbia, but be responsible for overseeing scattered sites in the DMV area. The primary schedule is Monday-Friday from 8:30-5:30; the schedule may shift to start earlier, end later, or involve weekend work based on business needs. The incumbent is expected to exercise appropriate judgment in adjusting their own schedule to shifting property operational demands. Must be reachable at all times via phone when not at work for an emergency consultation or on-call support, except during approved time off. May be expected to report to properties as needed, including after-hours, for emergencies such as a fire, flood or situations which may involve insurance claims. Physical Demands: Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance. Learning & Development: Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed. This role is exempt and has an anticipated annual pay range of $85k-95k for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance . click apply for full job details
USAA
Director, Insurance Sales and Service
USAA Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, Insurance Sales and Service, you will coach, guide, and direct a team of leaders responsible for 100-140 front-line employees in a contact center environment that provides members with experience for the sales, service and retention of personal lines products in all states and segments using multiple contact channels. Accountable for implementation of regional strategic and operational plans to achieve success within Key Result Areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in Chesapeake, VA. Relocation assistance is available for this position. What you'll do: Directs, leads and motivates team members in operational strategy development and day-to-day planning and execution of contact center operations and performance. Builds processes and relationships that facilitate productive teamwork and goal achievement. Maintains and applies expert knowledge of the business, member service components and operational processes. Responsible for staffing plans, onboarding, and contact center performance. Builds and oversees a team of employees through ongoing execution and oversight of goal setting, recruiting, development, retention, coaching and support, performance management, and managerial activities in fulfillment of our Corporate Mission and USAA Standard. Supports achievement of business objectives through effective management of resources, process improvements and maximizes the positive impact of information and technology on business operations and member experience delivery. Eliminates roadblocks to develop and execute programs and ensures the effectiveness of implementation of both operational and strategic plans. Advises senior leadership on issues and utilizes advanced leadership and collaborative skills in interacting with stakeholders and control/business/affiliate partners. Identifies opportunities to improve changes in organization, processes and procedures to promote maximum efficiency and improve the member experience. Accountable for team's performance related to compliance and risk mitigation goals as well as quality, service, deepening and/or acquisition behaviors to effectively contribute to the mission of USAA and to protect USAA's brand and reputation. Accountable for employee and leader development through regular coaching and timely feedback. Responsible for personal and leader's adherence to coaching and leadership routines. Remain current with all ad hoc required learning courses and industry insurance standards. Education: Bachelor's degree; OR 4 years of relevant education and/or experience. Experiences that will support your success: 8 or more years of customer service or sales experience. 3 or more years of direct team lead, supervisory or management experience. Strong decision-making skills. Demonstrated experience in staffing, planning and managing processes. Demonstrated experience in effectively managing sales and services processes. Ability to understand, interpret and coach employees on insurance regulatory and compliance requirements. What sets you apart: 5+ years in P&C insurance operations: Understanding of how property and casualty insurance is sold, retained, and priced, including balance sheet knowledge and how business is attracted 3+ years of people leadership experience in leading through change, building, managing and/or developing high-performing teams with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication Experience successfully partnering with go-to-market, state management and product teams Master's degree, Insurance designations (CPCU, CLU, AINS, etc.) A leader who understands the need for transformation, embraces change, challenges the status quo, and keeps pace with evolving member needs and market demands Proven operational experience: Candidates with hands-on experience in managing operations across different countries or regions will be highly regarded. This could include experience in international business development, global project management, as well as sales or service operational experience. Military experience: A background in the military, particularly in operational roles, can be a significant asset, demonstrating leadership, discipline, and the ability to perform under pressure in diverse environments. Experience leading service teams: Candidates who have worked with and understand the dynamics of regular service teams will be preferred. This includes experience in customer service, technical support, or operational teams focused on consistent service delivery. Experience leading large cross functional initiatives or projects. Capable of clearly articulating key results and strategic objectives. Effective ability to visualize data and storytelling techniques to enhance presentations with impact. Ability to influence partners across all operational areas and senior leadership in P&C and across USAA lines of business to align and achieve shared business goals. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/02/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, Insurance Sales and Service, you will coach, guide, and direct a team of leaders responsible for 100-140 front-line employees in a contact center environment that provides members with experience for the sales, service and retention of personal lines products in all states and segments using multiple contact channels. Accountable for implementation of regional strategic and operational plans to achieve success within Key Result Areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in Chesapeake, VA. Relocation assistance is available for this position. What you'll do: Directs, leads and motivates team members in operational strategy development and day-to-day planning and execution of contact center operations and performance. Builds processes and relationships that facilitate productive teamwork and goal achievement. Maintains and applies expert knowledge of the business, member service components and operational processes. Responsible for staffing plans, onboarding, and contact center performance. Builds and oversees a team of employees through ongoing execution and oversight of goal setting, recruiting, development, retention, coaching and support, performance management, and managerial activities in fulfillment of our Corporate Mission and USAA Standard. Supports achievement of business objectives through effective management of resources, process improvements and maximizes the positive impact of information and technology on business operations and member experience delivery. Eliminates roadblocks to develop and execute programs and ensures the effectiveness of implementation of both operational and strategic plans. Advises senior leadership on issues and utilizes advanced leadership and collaborative skills in interacting with stakeholders and control/business/affiliate partners. Identifies opportunities to improve changes in organization, processes and procedures to promote maximum efficiency and improve the member experience. Accountable for team's performance related to compliance and risk mitigation goals as well as quality, service, deepening and/or acquisition behaviors to effectively contribute to the mission of USAA and to protect USAA's brand and reputation. Accountable for employee and leader development through regular coaching and timely feedback. Responsible for personal and leader's adherence to coaching and leadership routines. Remain current with all ad hoc required learning courses and industry insurance standards. Education: Bachelor's degree; OR 4 years of relevant education and/or experience. Experiences that will support your success: 8 or more years of customer service or sales experience. 3 or more years of direct team lead, supervisory or management experience. Strong decision-making skills. Demonstrated experience in staffing, planning and managing processes. Demonstrated experience in effectively managing sales and services processes. Ability to understand, interpret and coach employees on insurance regulatory and compliance requirements. What sets you apart: 5+ years in P&C insurance operations: Understanding of how property and casualty insurance is sold, retained, and priced, including balance sheet knowledge and how business is attracted 3+ years of people leadership experience in leading through change, building, managing and/or developing high-performing teams with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication Experience successfully partnering with go-to-market, state management and product teams Master's degree, Insurance designations (CPCU, CLU, AINS, etc.) A leader who understands the need for transformation, embraces change, challenges the status quo, and keeps pace with evolving member needs and market demands Proven operational experience: Candidates with hands-on experience in managing operations across different countries or regions will be highly regarded. This could include experience in international business development, global project management, as well as sales or service operational experience. Military experience: A background in the military, particularly in operational roles, can be a significant asset, demonstrating leadership, discipline, and the ability to perform under pressure in diverse environments. Experience leading service teams: Candidates who have worked with and understand the dynamics of regular service teams will be preferred. This includes experience in customer service, technical support, or operational teams focused on consistent service delivery. Experience leading large cross functional initiatives or projects. Capable of clearly articulating key results and strategic objectives. Effective ability to visualize data and storytelling techniques to enhance presentations with impact. Ability to influence partners across all operational areas and senior leadership in P&C and across USAA lines of business to align and achieve shared business goals. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Global Finishing Solutions, LLC.
Field Service Technician II
Global Finishing Solutions, LLC. Fairfield, California
Every Fix Makes a Difference Are you a hands-on problem solver with a knack for both mechanical and electrical systems? Do you enjoy traveling, working directly with customers, and making things work better? As a Field Service Technician II at Global Finishing Solutions (GFS), you'll be the face of a premium brand trusted across the auto-refinishing industry. You won't just fix equipment-you'll help people succeed in their business every day. You'll install, troubleshoot, and maintain our industry-leading paint booths and finishing systems, while training customers and ensuring they get the most out of their investment. Every day is different, every challenge is unique, and your work truly matters. What Success looks Like Install, start up, & maintain high-performance paint booths and equipment for auto body shops and industrial customers. Troubleshoot and repair systems-from motors and fans to VFDs and process controllers. Use your technical know-how to read schematics, diagnose electrical/mechanical issues, and solve problems in the field. Deliver exceptional customer training-both hands-on and classroom-style. Share feedback with engineering and design teams to make our products even better Travel regionally (some overnights) to support our customers and partners Qualifications That Shine 4+ years of experience in a technical role (HVAC, industrial equipment, controls, or related) Strong understanding of mechanical systems, wiring, controls, and airflow Ability to read and revise blueprints, electrical diagrams, and schematics Self-starter mindset with strong problem-solving and customer service skills Valid driver's license and willingness to travel throughout the region Associate degree preferred-but equivalent hands-on experience is highly valued Why You'll Love Working Here You'll Be Empowered - You'll have autonomy in your role, supported by a team that trusts your judgment You'll Grow With Us - We invest in your training, development, and long-term career path You'll Be Rewarded - Competitive pay, performance incentives, 401(k) with profit sharing, and great benefits You'll Make a Real Impact - Your work supports businesses across North America and shapes the future of finishing technology You'll Join a Great Team - We're growing fast, we value collaboration, and are committed to your success Transparent Rewards At GFS, we recognize the dedication behind every role and ensure that our compensation reflects both your impact and our shared success. Pay Range: $32.69 - $41.15 per hour, based on your experience, skills, and qualifications. Bonus Eligibility: This position is eligible for an annual individual incentive based on company performance. Maximum bonus amounts may vary depending on role. Benefits: Eligible for standard company benefits, including health, dental, and vision insurance, 401(k) retirement plan with company match, paid time off, and other employee programs. More detailed information is available at 2026 GFS Benefits . Actual compensation will be determined by factors including experience, education, certifications, skill level, and market conditions. For remote or hybrid positions, the listed pay range applies to applicants in the specified location. About GFS Global Finishing Solutions is the leading manufacturer of paint booths and finishing systems serving automotive, aerospace, industrial manufacturing, marine, military, rail, trucking, and wood finishing markets. We specialize in building custom solutions that meet each customer's unique needs-and we do it with a team that thrives on collaboration and innovation because we're different. What makes us different is our unwavering commitment to our core values of family, respect, partnership, improvement, and integrity. We are a family-oriented organization that still values the little things, creating a workplace where you can thrive, fairness guides every decision, and collaboration drives shared success. Small town in spirit but big-hearted in impact, here you're not just joining a company-you're joining a team that grows together, celebrates together, and builds lasting value together. That's the difference. Join us. Apply now at About GFS Watch Us in Action Connect on LinkedIn Equal Opportunity Employer GFS is proud to provide equal employment opportunities to all applicants . We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by law. Employment offers are subject to successful completion of pre-employment drug screening and physicals, consistent with applicable laws. Note to recruiters: GFS only works with agencies that have signed a contract with our HR team. Resumes sent directly to hiring managers without a prior agreement are considered unsolicited and the property of GFS. Placement fees will not be paid without a formal contract. Compensation details: 32.69-41.15 Hourly Wage PI7fd5-
06/02/2026
Full time
Every Fix Makes a Difference Are you a hands-on problem solver with a knack for both mechanical and electrical systems? Do you enjoy traveling, working directly with customers, and making things work better? As a Field Service Technician II at Global Finishing Solutions (GFS), you'll be the face of a premium brand trusted across the auto-refinishing industry. You won't just fix equipment-you'll help people succeed in their business every day. You'll install, troubleshoot, and maintain our industry-leading paint booths and finishing systems, while training customers and ensuring they get the most out of their investment. Every day is different, every challenge is unique, and your work truly matters. What Success looks Like Install, start up, & maintain high-performance paint booths and equipment for auto body shops and industrial customers. Troubleshoot and repair systems-from motors and fans to VFDs and process controllers. Use your technical know-how to read schematics, diagnose electrical/mechanical issues, and solve problems in the field. Deliver exceptional customer training-both hands-on and classroom-style. Share feedback with engineering and design teams to make our products even better Travel regionally (some overnights) to support our customers and partners Qualifications That Shine 4+ years of experience in a technical role (HVAC, industrial equipment, controls, or related) Strong understanding of mechanical systems, wiring, controls, and airflow Ability to read and revise blueprints, electrical diagrams, and schematics Self-starter mindset with strong problem-solving and customer service skills Valid driver's license and willingness to travel throughout the region Associate degree preferred-but equivalent hands-on experience is highly valued Why You'll Love Working Here You'll Be Empowered - You'll have autonomy in your role, supported by a team that trusts your judgment You'll Grow With Us - We invest in your training, development, and long-term career path You'll Be Rewarded - Competitive pay, performance incentives, 401(k) with profit sharing, and great benefits You'll Make a Real Impact - Your work supports businesses across North America and shapes the future of finishing technology You'll Join a Great Team - We're growing fast, we value collaboration, and are committed to your success Transparent Rewards At GFS, we recognize the dedication behind every role and ensure that our compensation reflects both your impact and our shared success. Pay Range: $32.69 - $41.15 per hour, based on your experience, skills, and qualifications. Bonus Eligibility: This position is eligible for an annual individual incentive based on company performance. Maximum bonus amounts may vary depending on role. Benefits: Eligible for standard company benefits, including health, dental, and vision insurance, 401(k) retirement plan with company match, paid time off, and other employee programs. More detailed information is available at 2026 GFS Benefits . Actual compensation will be determined by factors including experience, education, certifications, skill level, and market conditions. For remote or hybrid positions, the listed pay range applies to applicants in the specified location. About GFS Global Finishing Solutions is the leading manufacturer of paint booths and finishing systems serving automotive, aerospace, industrial manufacturing, marine, military, rail, trucking, and wood finishing markets. We specialize in building custom solutions that meet each customer's unique needs-and we do it with a team that thrives on collaboration and innovation because we're different. What makes us different is our unwavering commitment to our core values of family, respect, partnership, improvement, and integrity. We are a family-oriented organization that still values the little things, creating a workplace where you can thrive, fairness guides every decision, and collaboration drives shared success. Small town in spirit but big-hearted in impact, here you're not just joining a company-you're joining a team that grows together, celebrates together, and builds lasting value together. That's the difference. Join us. Apply now at About GFS Watch Us in Action Connect on LinkedIn Equal Opportunity Employer GFS is proud to provide equal employment opportunities to all applicants . We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by law. Employment offers are subject to successful completion of pre-employment drug screening and physicals, consistent with applicable laws. Note to recruiters: GFS only works with agencies that have signed a contract with our HR team. Resumes sent directly to hiring managers without a prior agreement are considered unsolicited and the property of GFS. Placement fees will not be paid without a formal contract. Compensation details: 32.69-41.15 Hourly Wage PI7fd5-
Real Estate Manager
Keurig Dr Pepper Dallas, Texas
Job Overview: Real Estate Manager - DSD Infrastructure Position Overview: The Real Estate Manager supports the DSD Infrastructure team by executing real estate strategies across the warehouse and distribution network. This role focuses on lease management, property assessments, landlord negotiations, and coordination of real estate transactions related to new builds, expansions, and consolidations. The ideal candidate brings expertise in real estate operations within fast-paced supply chain/DSD environment and plays a key role in ensuring KDP's facility footprint aligns with long-term growth and operational efficiency goals. This position will be based out of our Frisco, TX office. Key Responsibilities: Real Estate Planning & Execution Support the Director of DSD Infrastructure in identifying and evaluating real estate opportunities (acquisitions, dispositions, lease renewals). Partner with brokers, landlords, and internal stakeholders to execute real estate transactions across the DSD portfolio. Track key lease milestones and coordinate proactive strategies for lease renewals, terminations, and expansions. Property Assessments & Site Support Conduct site evaluations to support warehouse expansion, consolidation, or relocation efforts. Gather, analyze, and summarize facility data to inform site selection and property utilization decisions. Support due diligence and onboarding for new or acquired properties. Stakeholder Engagement Liaise with Legal, Finance, and Construction teams to ensure alignment on lease terms, capital approvals, and project readiness. Collaborate with field leaders to understand operational needs and translate them into site requirements. Prepare executive summaries, real estate updates, and decision-support materials for leadership reviews. Lease Administration & Tracking Maintain a centralized lease tracker including expiration dates, terms, options, and critical clauses. Support monthly and quarterly reporting on real estate performance metrics (e.g., square footage, cost per pallet, lease escalations). Monitor and escalate risks tied to lease expiration, landlord disputes, and property constraints. Total Rewards: $96,800-$135,000 /year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more! Requirements: Bachelor's degree in Real Estate, Business, Finance, or related field. 5+ years of relevant experience in real estate, property management, or facilities planning within supply chain, dsd, logistics, or CPG industries. Working knowledge of lease structures, real estate contracts, and site due diligence. Experience in asset and property management Strong project management and communication skills; able to drive cross-functional alignment. Proficient in Excel, PowerPoint, and lease administration tools or real estate databases (e.g., CoStar, Lucernex, Procore). Ability for up to 25% travel Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
06/01/2026
Full time
Job Overview: Real Estate Manager - DSD Infrastructure Position Overview: The Real Estate Manager supports the DSD Infrastructure team by executing real estate strategies across the warehouse and distribution network. This role focuses on lease management, property assessments, landlord negotiations, and coordination of real estate transactions related to new builds, expansions, and consolidations. The ideal candidate brings expertise in real estate operations within fast-paced supply chain/DSD environment and plays a key role in ensuring KDP's facility footprint aligns with long-term growth and operational efficiency goals. This position will be based out of our Frisco, TX office. Key Responsibilities: Real Estate Planning & Execution Support the Director of DSD Infrastructure in identifying and evaluating real estate opportunities (acquisitions, dispositions, lease renewals). Partner with brokers, landlords, and internal stakeholders to execute real estate transactions across the DSD portfolio. Track key lease milestones and coordinate proactive strategies for lease renewals, terminations, and expansions. Property Assessments & Site Support Conduct site evaluations to support warehouse expansion, consolidation, or relocation efforts. Gather, analyze, and summarize facility data to inform site selection and property utilization decisions. Support due diligence and onboarding for new or acquired properties. Stakeholder Engagement Liaise with Legal, Finance, and Construction teams to ensure alignment on lease terms, capital approvals, and project readiness. Collaborate with field leaders to understand operational needs and translate them into site requirements. Prepare executive summaries, real estate updates, and decision-support materials for leadership reviews. Lease Administration & Tracking Maintain a centralized lease tracker including expiration dates, terms, options, and critical clauses. Support monthly and quarterly reporting on real estate performance metrics (e.g., square footage, cost per pallet, lease escalations). Monitor and escalate risks tied to lease expiration, landlord disputes, and property constraints. Total Rewards: $96,800-$135,000 /year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more! Requirements: Bachelor's degree in Real Estate, Business, Finance, or related field. 5+ years of relevant experience in real estate, property management, or facilities planning within supply chain, dsd, logistics, or CPG industries. Working knowledge of lease structures, real estate contracts, and site due diligence. Experience in asset and property management Strong project management and communication skills; able to drive cross-functional alignment. Proficient in Excel, PowerPoint, and lease administration tools or real estate databases (e.g., CoStar, Lucernex, Procore). Ability for up to 25% travel Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
Real Estate Manager
Keurig Dr Pepper Frisco, Texas
Job Overview: Real Estate Manager - DSD Infrastructure Position Overview: The Real Estate Manager supports the DSD Infrastructure team by executing real estate strategies across the warehouse and distribution network. This role focuses on lease management, property assessments, landlord negotiations, and coordination of real estate transactions related to new builds, expansions, and consolidations. The ideal candidate brings expertise in real estate operations within fast-paced supply chain/DSD environment and plays a key role in ensuring KDP's facility footprint aligns with long-term growth and operational efficiency goals. This position will be based out of our Frisco, TX office. Key Responsibilities: Real Estate Planning & Execution Support the Director of DSD Infrastructure in identifying and evaluating real estate opportunities (acquisitions, dispositions, lease renewals). Partner with brokers, landlords, and internal stakeholders to execute real estate transactions across the DSD portfolio. Track key lease milestones and coordinate proactive strategies for lease renewals, terminations, and expansions. Property Assessments & Site Support Conduct site evaluations to support warehouse expansion, consolidation, or relocation efforts. Gather, analyze, and summarize facility data to inform site selection and property utilization decisions. Support due diligence and onboarding for new or acquired properties. Stakeholder Engagement Liaise with Legal, Finance, and Construction teams to ensure alignment on lease terms, capital approvals, and project readiness. Collaborate with field leaders to understand operational needs and translate them into site requirements. Prepare executive summaries, real estate updates, and decision-support materials for leadership reviews. Lease Administration & Tracking Maintain a centralized lease tracker including expiration dates, terms, options, and critical clauses. Support monthly and quarterly reporting on real estate performance metrics (e.g., square footage, cost per pallet, lease escalations). Monitor and escalate risks tied to lease expiration, landlord disputes, and property constraints. Total Rewards: $96,800-$135,000 /year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more! Requirements: Bachelor's degree in Real Estate, Business, Finance, or related field. 5+ years of relevant experience in real estate, property management, or facilities planning within supply chain, dsd, logistics, or CPG industries. Working knowledge of lease structures, real estate contracts, and site due diligence. Experience in asset and property management Strong project management and communication skills; able to drive cross-functional alignment. Proficient in Excel, PowerPoint, and lease administration tools or real estate databases (e.g., CoStar, Lucernex, Procore). Ability for up to 25% travel Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
06/01/2026
Full time
Job Overview: Real Estate Manager - DSD Infrastructure Position Overview: The Real Estate Manager supports the DSD Infrastructure team by executing real estate strategies across the warehouse and distribution network. This role focuses on lease management, property assessments, landlord negotiations, and coordination of real estate transactions related to new builds, expansions, and consolidations. The ideal candidate brings expertise in real estate operations within fast-paced supply chain/DSD environment and plays a key role in ensuring KDP's facility footprint aligns with long-term growth and operational efficiency goals. This position will be based out of our Frisco, TX office. Key Responsibilities: Real Estate Planning & Execution Support the Director of DSD Infrastructure in identifying and evaluating real estate opportunities (acquisitions, dispositions, lease renewals). Partner with brokers, landlords, and internal stakeholders to execute real estate transactions across the DSD portfolio. Track key lease milestones and coordinate proactive strategies for lease renewals, terminations, and expansions. Property Assessments & Site Support Conduct site evaluations to support warehouse expansion, consolidation, or relocation efforts. Gather, analyze, and summarize facility data to inform site selection and property utilization decisions. Support due diligence and onboarding for new or acquired properties. Stakeholder Engagement Liaise with Legal, Finance, and Construction teams to ensure alignment on lease terms, capital approvals, and project readiness. Collaborate with field leaders to understand operational needs and translate them into site requirements. Prepare executive summaries, real estate updates, and decision-support materials for leadership reviews. Lease Administration & Tracking Maintain a centralized lease tracker including expiration dates, terms, options, and critical clauses. Support monthly and quarterly reporting on real estate performance metrics (e.g., square footage, cost per pallet, lease escalations). Monitor and escalate risks tied to lease expiration, landlord disputes, and property constraints. Total Rewards: $96,800-$135,000 /year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more! Requirements: Bachelor's degree in Real Estate, Business, Finance, or related field. 5+ years of relevant experience in real estate, property management, or facilities planning within supply chain, dsd, logistics, or CPG industries. Working knowledge of lease structures, real estate contracts, and site due diligence. Experience in asset and property management Strong project management and communication skills; able to drive cross-functional alignment. Proficient in Excel, PowerPoint, and lease administration tools or real estate databases (e.g., CoStar, Lucernex, Procore). Ability for up to 25% travel Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

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