We are seeking an exceptional Senior Technical Program Manager to lead the program to develop and deploy Obeya, a unified platform that's revolutionizing equipment monitoring and control across our global fulfillment network. This strategic initiative demands a proven leader capable of driving complex technical programs and developing a multi-tenant product that spans three distinct VP-level organizations while delivering global business value. The ideal candidate will possess deep technical architecture expertise in distributed systems, adept at processing millions of real-time events daily in industrial settings. You'll orchestrate multiple engineering teams as they develop solutions in edge computing, real-time processing, and industrial automation interfaces. Your experience with high-availability systems, industrial protocols, and complex system integration will be crucial in this role. As the driving force behind Obeya program execution, you'll be shaping the future of automation technology and operational excellence. This position offers unparalleled opportunity to make a lasting impact on our global operations while working with state-of-the-art technologies and world-class teams. Key job responsibilities Technical Program Execution: - Lead cross-functional teams in delivering complex technical solutions while ensuring scope compliance - Develop and maintain integrated program schedules with clear phase gates and deliverable validation - Create accurate effort estimates and resource allocation strategies across organizations - Implement and enforce technical governance frameworks and change management processes - Oversee development of automated visualization tools and zero-code capabilities - Ensure seamless integration with internal technologies and systems Operational Excellence: - Drive standardization across global implementations while meeting regional requirements - Establish and track key performance indicators aligned with business objectives - Manage program risks, dependencies, and critical path items - Oversee development of features required for both new buildings and retrofit implementations - Create and maintain comprehensive program documentation and communication plans Strategic Leadership & Business Impact: - Own the end-to-end delivery of Obeya platform, driving alignment across three distinct organizations while maintaining scope compliance and committed deliverables - Influence and align SDE, SDM, PMT, and Director-level stakeholders across multiple organizations without direct authority - Drive data-driven decision making through sophisticated analysis and business intelligence A day in the life Your day begins with cross-organizational Agile meetings, aligning priorities across engineering teams. You'll navigate between strategic planning sessions with stakeholders and technical deep-dives with development teams. Key activities include reviewing program metrics, addressing scope changes, and ensuring phase gate compliance. You'll facilitate integration points between teams, resolve technical blockers, and drive decision-making across organizational boundaries. Afternoons often involve stakeholder management, including operations leaders concerned about implementation impacts, engineering teams discussing technical challenges, and finance partners reviewing ROI tracking. The role requires constant balance between strategic oversight and tactical execution while influencing without direct authority. About the team The Automation Integration Technologies (AIT) team is a pioneering force within One Material Handling System (OMHS), focused on revolutionizing industrial automation solutions. We combine software development, controls expertise, data acquisition, and advanced science to transform how Amazon's fulfillment centers operate. Our team develops standardized interfaces between Material Handling Systems and industrial automation equipment, creating the crucial connective tissue for modern manufacturing environments. We're driving innovation through AI/ML integration, computer vision, and intelligent optimization while reducing vendor dependencies. Our diverse team of engineers, scientists, and automation experts works collaboratively to deliver faster integration deployment, higher quality implementations, and streamlined maintenance at reduced total cost of ownership. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 7+ years of technical program management working directly with software engineering teams experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Bachelor's degree in engineering, computer science or equivalent - PMP and SCRUM Master certification PREFERRED QUALIFICATIONS - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience owning/driving roadmap strategy and definition Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
10/22/2025
Full time
We are seeking an exceptional Senior Technical Program Manager to lead the program to develop and deploy Obeya, a unified platform that's revolutionizing equipment monitoring and control across our global fulfillment network. This strategic initiative demands a proven leader capable of driving complex technical programs and developing a multi-tenant product that spans three distinct VP-level organizations while delivering global business value. The ideal candidate will possess deep technical architecture expertise in distributed systems, adept at processing millions of real-time events daily in industrial settings. You'll orchestrate multiple engineering teams as they develop solutions in edge computing, real-time processing, and industrial automation interfaces. Your experience with high-availability systems, industrial protocols, and complex system integration will be crucial in this role. As the driving force behind Obeya program execution, you'll be shaping the future of automation technology and operational excellence. This position offers unparalleled opportunity to make a lasting impact on our global operations while working with state-of-the-art technologies and world-class teams. Key job responsibilities Technical Program Execution: - Lead cross-functional teams in delivering complex technical solutions while ensuring scope compliance - Develop and maintain integrated program schedules with clear phase gates and deliverable validation - Create accurate effort estimates and resource allocation strategies across organizations - Implement and enforce technical governance frameworks and change management processes - Oversee development of automated visualization tools and zero-code capabilities - Ensure seamless integration with internal technologies and systems Operational Excellence: - Drive standardization across global implementations while meeting regional requirements - Establish and track key performance indicators aligned with business objectives - Manage program risks, dependencies, and critical path items - Oversee development of features required for both new buildings and retrofit implementations - Create and maintain comprehensive program documentation and communication plans Strategic Leadership & Business Impact: - Own the end-to-end delivery of Obeya platform, driving alignment across three distinct organizations while maintaining scope compliance and committed deliverables - Influence and align SDE, SDM, PMT, and Director-level stakeholders across multiple organizations without direct authority - Drive data-driven decision making through sophisticated analysis and business intelligence A day in the life Your day begins with cross-organizational Agile meetings, aligning priorities across engineering teams. You'll navigate between strategic planning sessions with stakeholders and technical deep-dives with development teams. Key activities include reviewing program metrics, addressing scope changes, and ensuring phase gate compliance. You'll facilitate integration points between teams, resolve technical blockers, and drive decision-making across organizational boundaries. Afternoons often involve stakeholder management, including operations leaders concerned about implementation impacts, engineering teams discussing technical challenges, and finance partners reviewing ROI tracking. The role requires constant balance between strategic oversight and tactical execution while influencing without direct authority. About the team The Automation Integration Technologies (AIT) team is a pioneering force within One Material Handling System (OMHS), focused on revolutionizing industrial automation solutions. We combine software development, controls expertise, data acquisition, and advanced science to transform how Amazon's fulfillment centers operate. Our team develops standardized interfaces between Material Handling Systems and industrial automation equipment, creating the crucial connective tissue for modern manufacturing environments. We're driving innovation through AI/ML integration, computer vision, and intelligent optimization while reducing vendor dependencies. Our diverse team of engineers, scientists, and automation experts works collaboratively to deliver faster integration deployment, higher quality implementations, and streamlined maintenance at reduced total cost of ownership. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 7+ years of technical program management working directly with software engineering teams experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Bachelor's degree in engineering, computer science or equivalent - PMP and SCRUM Master certification PREFERRED QUALIFICATIONS - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience owning/driving roadmap strategy and definition Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary Medical Affairs leader for the portfolio of early asset compounds under the supervision and leadership of the Global Medical Affairs (GMA) Franchise Head. Develops the GMA early strategy and tactical plan and leads the execution of the activities in the GMA plan. Responsibilities - Responsible for the development of the Global Medical Affairs early strategy and medical objectives for the portfolio of early asset compounds and leads development, execution of the Global Medical Affairs plan and budget management including activities related to evidence generation, scientific engagement and communication - Serves as Global Medical Affairs Team (GMAT) Lead, to gain strategic and planning alignment across the matrix team consisting of regional medical affairs and core GMA functions. Represents medical affairs function as a member of the various cross-functional forums including, Publications Planning, Clinical and Safety sub-teams, and Global Product Team to inform clinical development, commercialization, market access, and other cross-functional strategic discussions. Lead the team with sleeves rolled up, model the way and enable the team to act.Provides medical leadership to: - GMA clinical operations teams as part of evidence generation forums and study teams for Local/Regional Medical Affairs company sponsored study concepts as needed. Partners with RWE strategy and Biomarker/CDx leads on related integrated evidence generation strategies and activities as part of the GMA Plan. Provides medical review of expanded access programs (EAP) and, investigator-initiated studies (IIS) as part of a Global IIS Review Committee, for the portfolio of early asset compounds. - Collaborates across GMA functions to develop, review, and align on key scientific communications and medical information response documents within legal and compliance regulations. Leads internal stakeholder medical education activities related to the compound data. In partnership with Medical Intelligence and Congress Planning leads, communicates and educates on related competitor data. - Provides medical leadership in scientific engagement activities with key external stakeholders such as advisory boards, investigator interactions, congress activities, peer to peer discussions with key thought leaders. Provides medical support for scientific symposium and medical congresses within legal and compliance regulations. - Works with Patient Advocacy leads and Grants office to incorporate the patient voice and define external medical education strategies for independent grants, respectively. - Provides input into publication strategy, data gap analysis, and tactical planning as part of the overall GMA plan. Reviews and approves abstracts, manuscripts, and other data disclosure documents. - Manage budgets and resources efficiently for GMA supported activities within the GMA plan, in collaboration with GMA Franchise Head Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education Qualifications (from an accredited college or university) - MD, PhD or PharmD required Experience Qualifications - 10 or More Years Pharmaceutical industry experience or commensurate healthcare or research experience required - 4 or More Years Minimum of 5 years of (in-house) medical affairs or related experience, global preferred required - Must have oncology experience, specifically in solid tumors required - Previous overall responsibility and accountability for multiple indications of one or more compounds and related GMA plan/budget for related MA activities required - Demonstrated ability to lead and influence others internally and externally •Experience leading matrix medical teams (e.g. GMAT) and representing medical on cross-functional leadership teams (e.g. Global Product Team, Global Brand Team, etc.) •Relationships with key external experts required - Proven ability to manage multiple priorities at one time required - Knowledge of ADC or other biologics, or small molecules preferred - Demonstrated experience working with an alliance partner company preferred Travel: Ability to travel up to 20% 20-25% travel Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $230,175.00 - $383,625.00Download Our Benefits Summary PDF
10/22/2025
Full time
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary Medical Affairs leader for the portfolio of early asset compounds under the supervision and leadership of the Global Medical Affairs (GMA) Franchise Head. Develops the GMA early strategy and tactical plan and leads the execution of the activities in the GMA plan. Responsibilities - Responsible for the development of the Global Medical Affairs early strategy and medical objectives for the portfolio of early asset compounds and leads development, execution of the Global Medical Affairs plan and budget management including activities related to evidence generation, scientific engagement and communication - Serves as Global Medical Affairs Team (GMAT) Lead, to gain strategic and planning alignment across the matrix team consisting of regional medical affairs and core GMA functions. Represents medical affairs function as a member of the various cross-functional forums including, Publications Planning, Clinical and Safety sub-teams, and Global Product Team to inform clinical development, commercialization, market access, and other cross-functional strategic discussions. Lead the team with sleeves rolled up, model the way and enable the team to act.Provides medical leadership to: - GMA clinical operations teams as part of evidence generation forums and study teams for Local/Regional Medical Affairs company sponsored study concepts as needed. Partners with RWE strategy and Biomarker/CDx leads on related integrated evidence generation strategies and activities as part of the GMA Plan. Provides medical review of expanded access programs (EAP) and, investigator-initiated studies (IIS) as part of a Global IIS Review Committee, for the portfolio of early asset compounds. - Collaborates across GMA functions to develop, review, and align on key scientific communications and medical information response documents within legal and compliance regulations. Leads internal stakeholder medical education activities related to the compound data. In partnership with Medical Intelligence and Congress Planning leads, communicates and educates on related competitor data. - Provides medical leadership in scientific engagement activities with key external stakeholders such as advisory boards, investigator interactions, congress activities, peer to peer discussions with key thought leaders. Provides medical support for scientific symposium and medical congresses within legal and compliance regulations. - Works with Patient Advocacy leads and Grants office to incorporate the patient voice and define external medical education strategies for independent grants, respectively. - Provides input into publication strategy, data gap analysis, and tactical planning as part of the overall GMA plan. Reviews and approves abstracts, manuscripts, and other data disclosure documents. - Manage budgets and resources efficiently for GMA supported activities within the GMA plan, in collaboration with GMA Franchise Head Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education Qualifications (from an accredited college or university) - MD, PhD or PharmD required Experience Qualifications - 10 or More Years Pharmaceutical industry experience or commensurate healthcare or research experience required - 4 or More Years Minimum of 5 years of (in-house) medical affairs or related experience, global preferred required - Must have oncology experience, specifically in solid tumors required - Previous overall responsibility and accountability for multiple indications of one or more compounds and related GMA plan/budget for related MA activities required - Demonstrated ability to lead and influence others internally and externally •Experience leading matrix medical teams (e.g. GMAT) and representing medical on cross-functional leadership teams (e.g. Global Product Team, Global Brand Team, etc.) •Relationships with key external experts required - Proven ability to manage multiple priorities at one time required - Knowledge of ADC or other biologics, or small molecules preferred - Demonstrated experience working with an alliance partner company preferred Travel: Ability to travel up to 20% 20-25% travel Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $230,175.00 - $383,625.00Download Our Benefits Summary PDF
Allegheny Conference on Community Development
Pittsburgh, Pennsylvania
Description: About the Role: The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization's mission and long-term sustainability. Success in this role requires adaptability, flexibility, and a collaborative approach-balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization's evolving needs. Requirements: IT Strategy & Leadership Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs. Align technology initiatives with regional economic development priorities and partner collaboration. Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness. Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization. Advise executive leadership on IT investments, trends, efficiencies, and risks. IT Operations & Infrastructure Management Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications. Manage hardware and software lifecycles-ensure all systems are updated, patched, and reliable. Ensure business continuity and disaster recovery systems are in place and regularly tested. Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades). Cybersecurity & Data Management Oversee IT governance, security protocols, and compliance with industry standards. Implement cybersecurity policies and best practices to protect organizational data. Maintain data redundancy, security, and retention systems, including backup and recovery procedures. Monitor IT risks and develop mitigation strategies to safeguard business operations. Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements. Conduct regular risk assessments and security audits. End-User Support & Training Oversee IT support services to ensure timely and effective resolution of technical issues. Supervise and support the IT Helpdesk Technician in providing first-line technical assistance. Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development. Vendor & Budget Management Evaluate, select, and manage vendor relationships for hardware, software, and IT services. Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments. Negotiate contracts and service agreements to optimize technology investments. Team Leadership & Development Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services. Foster a collaborative and service-oriented IT culture within the organization. Develop and implement IT policies, procedures, and best practices to optimize performance and security. Qualifications & Experience Education: Bachelor's degree in information systems, Computer Science, or a related field required. Experience: Minimum of 7-10 years of progressively responsible IT experience, including 1-3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments. Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications. Proven experience managing IT budgets, vendor relationships, and contract negotiations. Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders. Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus. Preferred Certifications (not required but advantageous): ITIL (Information Technology Infrastructure Library) Certification CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) AWS/Azure Certified Solutions Architect CompTIA Security+ Compensation details: 00 Yearly Salary PI1d048f861adc-1663
10/22/2025
Full time
Description: About the Role: The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization's mission and long-term sustainability. Success in this role requires adaptability, flexibility, and a collaborative approach-balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization's evolving needs. Requirements: IT Strategy & Leadership Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs. Align technology initiatives with regional economic development priorities and partner collaboration. Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness. Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization. Advise executive leadership on IT investments, trends, efficiencies, and risks. IT Operations & Infrastructure Management Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications. Manage hardware and software lifecycles-ensure all systems are updated, patched, and reliable. Ensure business continuity and disaster recovery systems are in place and regularly tested. Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades). Cybersecurity & Data Management Oversee IT governance, security protocols, and compliance with industry standards. Implement cybersecurity policies and best practices to protect organizational data. Maintain data redundancy, security, and retention systems, including backup and recovery procedures. Monitor IT risks and develop mitigation strategies to safeguard business operations. Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements. Conduct regular risk assessments and security audits. End-User Support & Training Oversee IT support services to ensure timely and effective resolution of technical issues. Supervise and support the IT Helpdesk Technician in providing first-line technical assistance. Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development. Vendor & Budget Management Evaluate, select, and manage vendor relationships for hardware, software, and IT services. Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments. Negotiate contracts and service agreements to optimize technology investments. Team Leadership & Development Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services. Foster a collaborative and service-oriented IT culture within the organization. Develop and implement IT policies, procedures, and best practices to optimize performance and security. Qualifications & Experience Education: Bachelor's degree in information systems, Computer Science, or a related field required. Experience: Minimum of 7-10 years of progressively responsible IT experience, including 1-3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments. Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications. Proven experience managing IT budgets, vendor relationships, and contract negotiations. Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders. Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus. Preferred Certifications (not required but advantageous): ITIL (Information Technology Infrastructure Library) Certification CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) AWS/Azure Certified Solutions Architect CompTIA Security+ Compensation details: 00 Yearly Salary PI1d048f861adc-1663
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
10/22/2025
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
Job Title: Director of the Museum of the Big Bend Location: Alpine Department: Museum Operations Job No.: 999965 Posting Date: 06/26/2025 Until Filled: Yes Appointment Date: 10/01/2025 Salary: Commensurate with Experience Required: Eight plus years of progressive professional experience, with at least five years in museum management or operations required. Substantial senior leadership experience within a museum, art-focused nonprofit or private sectors reflecting demonstrated knowledge of key functions of senior management preferred, including:• Financial management.• Development.• Board/staff relations & accountability.• Marketing and communications.• Volunteer relations.• Program development & implementation and evaluation. Possess strong negotiating & problem-solving skills Proficiency in Microsoft Office Suite, spreadsheet software, internet software; email; and database software Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director. Preferred: Master's degree. Fluency in Spanish. Fund raising experience. Primary Responsibilities: Summary Responsible for the Museum of the Big Bend (MoBB) achieving its mission to serve and educate the public by collecting, preserving, exhibiting and interpreting the cultural, historic and natural materials that relate to the prehistory, history and cultural diversity of the Big Bend Region of Texas and Mexico. This position provides strong leadership overseeing both the day-to-day activities and long-term initiatives and commits Museum resources with the utmost integrity so as to maximize impact consistent with the Museum's vision, goals and policies. As the primary ambassador for the Museum, the Director is charged with establishing the Museum as an important asset for the University internally and in the surrounding regional community, and for securing financial resources that will sustain its operations and advance its special projects. The Director also ensures that the work of the Museum supports the overarching University mission and strategic plan, that it is astrong partner to other University departments, centers, and institutes, and that its practices are consistent with Sul Ross State University and the Texas State University System policies. The director will research opportunities to create a Museum Studies program, which will create stronger connections with the academic division of the University. DutiesStrategic Vision: Inconjunction with University leadership, the Museum staff and the Directors Advisory Council, the Director is charged with implementing the current strategic vision which has three primary components:• Manage the new Emmett and Miriam McCoy building as an exemplary special exhibitions and event venue and as a University and community gathering space in a manner that generates revenue to advance broader Museum and institutional strategies; and• Prepare for and then oversee the updating of physical plant, security and lighting systems, creation of a Texas Map Research Center, upgrading the Womack Education Room and reinterpretation and reinstallation of the permanent exhibition in the existing Museum facility, leveraging collections to update and enhance exhibitions and programming through the NEH Infrastructure and Capacity Building Challenge Grant; and• Expand Museum collaboration with University academic departments and regional art community. These should include exploring the possibility of developing specialized academic programs, increase participation with Chinati and Judd Foundations, and others in the region, to positively impact student academic experiences and the Museum's regional relevance. Operational Management: Oversee plans for, and achievement of, operational goals including those for curatorial and collections management, exhibitions and education programming, internal and external event management, fundraising and marketing, facilities management, volunteer management, IT and technology services, and retail operations. Financial Management• Direct and be accountable for the Museum's finances by establishing, overseeing and managing operational and program budgets and expenditures ensuring the integrity & completeness of financial information systems, processes, internal controls & reporting.• Collaborate with the University's Finance Office and key staff to plan for and provide realistic and achievable financial goals and budgets that meet strategic and programmatic objectives.• Make certain that timely and accurate financial reporting and program outcomes are readily provided to University leadership and key staff members regularly, and to the DirectorsAdvisory Council, as requested.• Ensure compliance with all applicable federal, state & local laws & regulations. Development:• Partner with the SRSU Development Office to design and execute coordinated fundraising strategies that encompass general operating and program support, membership, sponsorships and special events garnering philanthropic support from individuals, foundations, corporations and government agencies.• Be able to communicate well with donors to help secure contributions and work with the Directors Advisory Council to support their efforts to secure contributed revenue for MoBB.• Manage a Development, Membership & Marketing Manager to expand the annual giving and membership efforts of the Museum to ensure that contributed income is increased and sustainable. Marketing & Communications:• Help guide the organization's marketing and communications providing effective and regular communications to internal and external stakeholders.• The Director is the principal spokesperson for MoBB and must proactively reinforce and articulate the mission internally and externally with all constituents (visitors, donors, members, educators, local and regional civic, cultural and business leaders, etc.).• Build and maintain effective ongoing, transparent communication with colleagues, students and faculty across University departments.• Work with the SRSU Office of University Communications to ensure Museum exhibitions, programs, event opportunities, etc. are regularly included in its outreach and marketing efforts including those to alumni, independent school districts, the tourism industry and other regionally prominent partners whose audiences align with the Museum, i.e., Big Bend National Park, the Chinati Foundation, etc.• Develop close working relationships with key local institutions and individuals including the City of Alpine, and important community organizations in Alpine and the surrounding region.• Explore partnership initiatives that are consistent with MoBB's mission, vision and values. Staff Leadership:• Provide effective leadership to ensure MoBB staff and volunteers are equipped and motivated to successfully discharge their responsibilities, consistent with the goals and budget guidelines set.• Ensure that the Museum is 'right sized' and that it has the staff needed to grow both in stature and revenue.• Manage staff in adherence with sound human resources practices and guidelines and in accordance with SRSU policies.• Identify professional development needs of staff and seek avenues to support those needs.• Effectively develop and maintain staff accountability for meeting metrics and building capacity to take on new challenges. Supervisory Responsibilities:• Must be highly self-motivated and able to work independently while also serving as an effective team leader and team player.• Must be able to carry out supervisory responsibilities of a team in accordance with the Museum's and the University's policies and applicable federal, state and municipal laws.• Recruit and train employees to build, motivate, and retain ahigh performing team.• Accurately evaluate performance.• Address personnel complaints swiftly.• Resolve problems fairly. StoreManagement:• Oversee the operations of the Museum store across areas of inventory procurement, efficiency, profitability, and customer experience.• The Director, in collaboration with the Office and Gift Shop Coordinator, should set long term goals for enhancing the retail enterprise resulting in improved profitability to support the mission. Volunteer Relations:• Recognize and publicly acknowledge the essential role played by volunteers in MoBB's operations.• Support and originate recruitment initiatives that strengthen and grow the volunteer base.• Ensure that training is meaningful and appropriate, that the volunteer experience is a favorable one, and that volunteer loyalty to the organization grows. DirectorsAdvisoryCouncilRelations:• Work with Council members to ensure strong partner relationships that will increase interest and involvement in Museum programs and initiatives and attract new members who bring talent and contributions to the organization.• Maintain a transparent relationship with the Council regarding all aspects of the operation alerting it on a timely basis regarding any issues, opportunities, or challenges. Other duties as assigned.SupervisionReceived: Position reports to Vice President for University Advancement. Given: Supervises museum staff including staff, students and community volunteers. Working Conditions While performing the duties of this job, the employee is frequently required to stand; walk long distances; sit; lift heavy objects; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell click apply for full job details
10/21/2025
Full time
Job Title: Director of the Museum of the Big Bend Location: Alpine Department: Museum Operations Job No.: 999965 Posting Date: 06/26/2025 Until Filled: Yes Appointment Date: 10/01/2025 Salary: Commensurate with Experience Required: Eight plus years of progressive professional experience, with at least five years in museum management or operations required. Substantial senior leadership experience within a museum, art-focused nonprofit or private sectors reflecting demonstrated knowledge of key functions of senior management preferred, including:• Financial management.• Development.• Board/staff relations & accountability.• Marketing and communications.• Volunteer relations.• Program development & implementation and evaluation. Possess strong negotiating & problem-solving skills Proficiency in Microsoft Office Suite, spreadsheet software, internet software; email; and database software Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director. Preferred: Master's degree. Fluency in Spanish. Fund raising experience. Primary Responsibilities: Summary Responsible for the Museum of the Big Bend (MoBB) achieving its mission to serve and educate the public by collecting, preserving, exhibiting and interpreting the cultural, historic and natural materials that relate to the prehistory, history and cultural diversity of the Big Bend Region of Texas and Mexico. This position provides strong leadership overseeing both the day-to-day activities and long-term initiatives and commits Museum resources with the utmost integrity so as to maximize impact consistent with the Museum's vision, goals and policies. As the primary ambassador for the Museum, the Director is charged with establishing the Museum as an important asset for the University internally and in the surrounding regional community, and for securing financial resources that will sustain its operations and advance its special projects. The Director also ensures that the work of the Museum supports the overarching University mission and strategic plan, that it is astrong partner to other University departments, centers, and institutes, and that its practices are consistent with Sul Ross State University and the Texas State University System policies. The director will research opportunities to create a Museum Studies program, which will create stronger connections with the academic division of the University. DutiesStrategic Vision: Inconjunction with University leadership, the Museum staff and the Directors Advisory Council, the Director is charged with implementing the current strategic vision which has three primary components:• Manage the new Emmett and Miriam McCoy building as an exemplary special exhibitions and event venue and as a University and community gathering space in a manner that generates revenue to advance broader Museum and institutional strategies; and• Prepare for and then oversee the updating of physical plant, security and lighting systems, creation of a Texas Map Research Center, upgrading the Womack Education Room and reinterpretation and reinstallation of the permanent exhibition in the existing Museum facility, leveraging collections to update and enhance exhibitions and programming through the NEH Infrastructure and Capacity Building Challenge Grant; and• Expand Museum collaboration with University academic departments and regional art community. These should include exploring the possibility of developing specialized academic programs, increase participation with Chinati and Judd Foundations, and others in the region, to positively impact student academic experiences and the Museum's regional relevance. Operational Management: Oversee plans for, and achievement of, operational goals including those for curatorial and collections management, exhibitions and education programming, internal and external event management, fundraising and marketing, facilities management, volunteer management, IT and technology services, and retail operations. Financial Management• Direct and be accountable for the Museum's finances by establishing, overseeing and managing operational and program budgets and expenditures ensuring the integrity & completeness of financial information systems, processes, internal controls & reporting.• Collaborate with the University's Finance Office and key staff to plan for and provide realistic and achievable financial goals and budgets that meet strategic and programmatic objectives.• Make certain that timely and accurate financial reporting and program outcomes are readily provided to University leadership and key staff members regularly, and to the DirectorsAdvisory Council, as requested.• Ensure compliance with all applicable federal, state & local laws & regulations. Development:• Partner with the SRSU Development Office to design and execute coordinated fundraising strategies that encompass general operating and program support, membership, sponsorships and special events garnering philanthropic support from individuals, foundations, corporations and government agencies.• Be able to communicate well with donors to help secure contributions and work with the Directors Advisory Council to support their efforts to secure contributed revenue for MoBB.• Manage a Development, Membership & Marketing Manager to expand the annual giving and membership efforts of the Museum to ensure that contributed income is increased and sustainable. Marketing & Communications:• Help guide the organization's marketing and communications providing effective and regular communications to internal and external stakeholders.• The Director is the principal spokesperson for MoBB and must proactively reinforce and articulate the mission internally and externally with all constituents (visitors, donors, members, educators, local and regional civic, cultural and business leaders, etc.).• Build and maintain effective ongoing, transparent communication with colleagues, students and faculty across University departments.• Work with the SRSU Office of University Communications to ensure Museum exhibitions, programs, event opportunities, etc. are regularly included in its outreach and marketing efforts including those to alumni, independent school districts, the tourism industry and other regionally prominent partners whose audiences align with the Museum, i.e., Big Bend National Park, the Chinati Foundation, etc.• Develop close working relationships with key local institutions and individuals including the City of Alpine, and important community organizations in Alpine and the surrounding region.• Explore partnership initiatives that are consistent with MoBB's mission, vision and values. Staff Leadership:• Provide effective leadership to ensure MoBB staff and volunteers are equipped and motivated to successfully discharge their responsibilities, consistent with the goals and budget guidelines set.• Ensure that the Museum is 'right sized' and that it has the staff needed to grow both in stature and revenue.• Manage staff in adherence with sound human resources practices and guidelines and in accordance with SRSU policies.• Identify professional development needs of staff and seek avenues to support those needs.• Effectively develop and maintain staff accountability for meeting metrics and building capacity to take on new challenges. Supervisory Responsibilities:• Must be highly self-motivated and able to work independently while also serving as an effective team leader and team player.• Must be able to carry out supervisory responsibilities of a team in accordance with the Museum's and the University's policies and applicable federal, state and municipal laws.• Recruit and train employees to build, motivate, and retain ahigh performing team.• Accurately evaluate performance.• Address personnel complaints swiftly.• Resolve problems fairly. StoreManagement:• Oversee the operations of the Museum store across areas of inventory procurement, efficiency, profitability, and customer experience.• The Director, in collaboration with the Office and Gift Shop Coordinator, should set long term goals for enhancing the retail enterprise resulting in improved profitability to support the mission. Volunteer Relations:• Recognize and publicly acknowledge the essential role played by volunteers in MoBB's operations.• Support and originate recruitment initiatives that strengthen and grow the volunteer base.• Ensure that training is meaningful and appropriate, that the volunteer experience is a favorable one, and that volunteer loyalty to the organization grows. DirectorsAdvisoryCouncilRelations:• Work with Council members to ensure strong partner relationships that will increase interest and involvement in Museum programs and initiatives and attract new members who bring talent and contributions to the organization.• Maintain a transparent relationship with the Council regarding all aspects of the operation alerting it on a timely basis regarding any issues, opportunities, or challenges. Other duties as assigned.SupervisionReceived: Position reports to Vice President for University Advancement. Given: Supervises museum staff including staff, students and community volunteers. Working Conditions While performing the duties of this job, the employee is frequently required to stand; walk long distances; sit; lift heavy objects; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell click apply for full job details
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
10/20/2025
Full time
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
10/20/2025
Full time
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
10/20/2025
Full time
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
10/20/2025
Full time
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
10/20/2025
Full time
Welcome to Emanuel Medical Center Since 1917, Emanuel has been the heart of healthcare in Turlock, California, providing incredible high-quality care with compassion to the patients we serve. We are so excited to bring you this same experience online!Lately, we've been thinking a lot about what a hospital is- and what it CAN be. At its fundamental level, we know a hospital is a medical facility. But Emanuel Medical is more than a medical facility, we are a community resource that tries to help people live better, healthier lives. We invite you in to be part of our nearly 100-year tradition. Take a look around and see how we promote health and wellness while providing you the health care you expect and deserve. We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including employee assistance program (EAP) Time away from work programs for paid time off, long- and short-term plan coverage Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling Education support through tuition assistance, student loan assistance, certification support, and online educational program Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program Registered nurses Retirement medical benefit account (RMBA) 2% of annual eligible income set aside in accordance with program guidelines Benefits may vary by location and role Position Summary Regional Director, Diagnostic Imaging Sign on bonus available to qualified candidates-$20,000 Lead and integrate all Diagnostic Imaging servicesincluding Radiology, CT, MRI, Ultrasound, Nuclear Medicine, PACS, nursing, and support staffacross Emanuel Medical Center and Doctors Hospital of Manteca campuses. Reporting to executive leadership at both facilities you will: Set the imaging vision for both campuses by standardizing clinical protocols, service-line goals, and quality metrics. Direct daily operations align staffing, equipment, and supplies to meet productivity, throughput, and premier benchmarks while controlling costs. Recruit, coach, and schedule multidisciplinary teams; hold full authority for performance management, policy enforcement, and disciplinary actions. Champion quality, safety, and compliance through QA programs, incident investigations, accreditation readiness, and clinical education. Serve as a clinical instructor as needed. Optimize imaging technology by overseeing PACS performance, database integrity, and physician access, driving continuous workflow improvement. Collaborate on strategic initiatives and capital planning to expand imaging capabilities and community outreach for the Central Valley market. Your leadership will ensure consistent, high-value diagnostic services and elevate patient experience for both hospitals. Employment practices will not be influenced or affected by an applicants or employees race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Required Preferred Job Industries Other
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528755 Work type: Staff Full Time Location: UMass Amherst Department: Institute Applied Life Science Union: PSU Categories: Research, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. About Research & Engagement The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023. Job Summary The Director of the Institute for Applied Life Sciences (IALS) Venture Development program is responsible for the creation of a culture, resources, and programs conducive to the development of research-based pre-startups and startups on campus. The Director develops and maintains external relationships with key partners, manages a portfolio of pre-startup projects and startup ventures based on UMass applied science and technology, and supervises professional staff related to the operations of the IALS Venture Development program, oversees the Business Innovation Fellows program. Essential Functions Advances the mission of creating a sustainable increase in the campus's translational research capacity, output and impact including cultivating a pipeline of translational projects from the campus research enterprise, follow-on funding, alumni support, and industry relationships.Manages the portfolio of startups and pre-startups. Oversees the portfolio of startup support training, events, programs, professional development opportunities and other resources for faculty, graduate students, and postdoctoral researchers. Guides and mentors faculty, postdoctoral fellows and students who are interested in startup ventures, research translation, and related activities. Promotes startups from the research enterprise and Collaborates through on-campus and off-campus events. Collaborates with the IALS Director and the Associate Director of Venture Development to develop new programs, events, and resources to grow the startup pipeline and to accelerate the development of pre-startups into fundable entities.Serves as a member of the IALS leadership team to advance the Institute's mission and operations, represents the Institute as appropriate, cultivates networks of mentors, investors, donors, faculty and other campus researchers, and campus leadership to serve as influencers and advocates for translational research and its potential impact. Nurtures relationships with key organizations in industry and the regional/national innovation and entrepreneurship ecosystem. Collaborates with UMass leadership on goals two and three of the campus strategic plan: Innovate for the Common Good and Engage for the Common Good. Serves as Co-PI on awards and collaborates with the IALS Director and IALS Finance & Administration Director to oversee awards and gifts related to IALS Venture Development. Develops resources to sustain translational research related training, mentoring and internal grant programs beyond the life of any sponsored-award dollars as a member of the IALS leadership team and with other campus leaders. Collaborates with the IALS Director to oversee Translational Seed Award Programs.Directs the Business Innovation Fellows Program, which provides business planning support to pre-startup projects and startup ventures based on UMass applied science and technology. Recruits highly qualified graduate research assistants to serve as Fellows. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) MBA or MS in a STEM discipline.More than ten (10) years of experience in managing entrepreneurship such as venture mentoring, or advising and coaching of founders/startup principals.Track record of implementing initiatives and events to support technology commercialization, innovation, and industry engagement. Physical Demands/Working Conditions Typical office environment. Additional Details Some travel may be necessary. The appointment duration for this position is one year, with the possibility of extension subject to funding availability and program needs. Work Schedule 37.5 hours/week, Monday through Friday.May be required to work occasional nights and weekends. Salary Information PSU Level 36 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/19/2025
Full time
Job no: 528755 Work type: Staff Full Time Location: UMass Amherst Department: Institute Applied Life Science Union: PSU Categories: Research, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. About Research & Engagement The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023. Job Summary The Director of the Institute for Applied Life Sciences (IALS) Venture Development program is responsible for the creation of a culture, resources, and programs conducive to the development of research-based pre-startups and startups on campus. The Director develops and maintains external relationships with key partners, manages a portfolio of pre-startup projects and startup ventures based on UMass applied science and technology, and supervises professional staff related to the operations of the IALS Venture Development program, oversees the Business Innovation Fellows program. Essential Functions Advances the mission of creating a sustainable increase in the campus's translational research capacity, output and impact including cultivating a pipeline of translational projects from the campus research enterprise, follow-on funding, alumni support, and industry relationships.Manages the portfolio of startups and pre-startups. Oversees the portfolio of startup support training, events, programs, professional development opportunities and other resources for faculty, graduate students, and postdoctoral researchers. Guides and mentors faculty, postdoctoral fellows and students who are interested in startup ventures, research translation, and related activities. Promotes startups from the research enterprise and Collaborates through on-campus and off-campus events. Collaborates with the IALS Director and the Associate Director of Venture Development to develop new programs, events, and resources to grow the startup pipeline and to accelerate the development of pre-startups into fundable entities.Serves as a member of the IALS leadership team to advance the Institute's mission and operations, represents the Institute as appropriate, cultivates networks of mentors, investors, donors, faculty and other campus researchers, and campus leadership to serve as influencers and advocates for translational research and its potential impact. Nurtures relationships with key organizations in industry and the regional/national innovation and entrepreneurship ecosystem. Collaborates with UMass leadership on goals two and three of the campus strategic plan: Innovate for the Common Good and Engage for the Common Good. Serves as Co-PI on awards and collaborates with the IALS Director and IALS Finance & Administration Director to oversee awards and gifts related to IALS Venture Development. Develops resources to sustain translational research related training, mentoring and internal grant programs beyond the life of any sponsored-award dollars as a member of the IALS leadership team and with other campus leaders. Collaborates with the IALS Director to oversee Translational Seed Award Programs.Directs the Business Innovation Fellows Program, which provides business planning support to pre-startup projects and startup ventures based on UMass applied science and technology. Recruits highly qualified graduate research assistants to serve as Fellows. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) MBA or MS in a STEM discipline.More than ten (10) years of experience in managing entrepreneurship such as venture mentoring, or advising and coaching of founders/startup principals.Track record of implementing initiatives and events to support technology commercialization, innovation, and industry engagement. Physical Demands/Working Conditions Typical office environment. Additional Details Some travel may be necessary. The appointment duration for this position is one year, with the possibility of extension subject to funding availability and program needs. Work Schedule 37.5 hours/week, Monday through Friday.May be required to work occasional nights and weekends. Salary Information PSU Level 36 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job Title: Director of Admissions Location: Gordon State College Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 291637 About Us Founded in 1852, GSC is a member of the University System of Georgia. The college has a distinctive legacy of excellent scholarship and service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic setting with state-of-the-art classrooms and laboratories. In this setting, students receive individualized attention that only a small college with dedicated faculty and staff can provide. Job Summary In partnership with the Executive Director of Enrollment Management, this position provides strategic direction for and supervision of the Department of Admissions & Recruitment and operations of the Customer Relationship Management (CRM) system. In partnership with the Executive Director of Enrollment Management, this position provides strategic direction for and supervision of the Department of Admissions & Recruitment and operations of the Customer Relationship Management (CRM) system. Responsibilities Develops short- and long-term strategic goals for recruitment and enrollment, in alignment with divisional and college-wide strategic plans. Works cooperatively with colleagues across the campus, including Deans, Department Heads, Financial Aid, Registrar, Housing, Marketing, Athletics, and others to promote the college. Serves as a liaison for the college in matters related to admissions-related workshops and meetings; works with high school counselors in the surrounding service area. Sets recruitment and performance goals for the staff, conducting annual performance evaluations, and coordinating all activities required to meet the enrollment goals of the college. Ensures the proper planning and execution of all events associated with student recruitment and relationship management. This includes, but is not limited to instant admissions days, instant enrollment nights, open house events, community events that promote affinity with the college, events targeted to Guidance Counselors, and campus tours. Partners with Marketing and Enrolment Management staff in utilizing social media platforms and CRM to execute communication plans to provide timely and relevant information to prospective students. Prepares recruitment and admissions-related reports and communications. Directs the maintenance of the Admissions online presence and tools, including the office web page, online application form, and college catalog. Assists the Admissions Team in coordinating and prioritizing daily office tasks and functions. Provides oversight of the Admissions and Recruiting operating budget to ensure sound fiscal management and effective use of resources. Remains connected and informed of USG and Board of Regents policies and guidelines through participation in USG System organizations and events. Performs related duties as assigned by the Executive Director of Enrollment Management. Required Qualifications Bachelor s degree from a regionally accredited college or university required, preferably in Business Administration, Information Technology, or Marketing. Minimum of three (3) years of related experience. Experience with CRM systems. Experience leading or supervising employees, student workers, or volunteers. Possession of or ability to readily obtain a valid driver s license issued by the State of Georgia for the type of vehicle or equipment operated. Knowledge, Skills, & Abilities Knowledge of best practices in college admissions recruitment and sales territory management. Knowledge of University System of Georgia (USG) and Gordon State College policies and procedures. Knowledge of computers and job-related software programs. Knowledge of budget development and financial management principles. Knowledge of student data management, institutional compliance, and enrollment strategies. Experience with enrollment-related technology, including CRM systems and student information systems. Strong analytical skills with the ability to interpret complex data to inform decision-making. Strong organizational skills to manage multiple projects and priorities effectively. Excellent interpersonal skills and communication skills, with the ability to garner the respect of colleagues, and to lead and motivate a diverse team. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Commitment to Excellence: Prioritize high standards in all endeavors, striving for distinction in education, research, and community engagement. Student Success : Focus on enhancing regional workforce by effectively preparing students for successful careers, thereby ensuring a substantial return on their educational investment. Innovation and Creativity: Encourage creative thinking and innovative solutions, driving progress and adapting to the evolving needs of our society and the wider world. Belonging: Embrace and celebrate multiple perspectives, fostering an environment that enriches learning and promotes respect and understanding. Equal Employment Opportunity Gordon State College is an equal employment, equal access, and equal educational opportunity. It is the policy of Gordon State College to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy, please contact the Gordon State College Office of Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Other Information This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include: Health insurance Dental Vision Flexible Spending Account (FSA) Health Savings Account (HSA) Life Insurance Sick Leave Vacation Leave Parental Leave Retirement Employee discounts Tuition reimbursement
10/19/2025
Full time
Job Title: Director of Admissions Location: Gordon State College Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 291637 About Us Founded in 1852, GSC is a member of the University System of Georgia. The college has a distinctive legacy of excellent scholarship and service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic setting with state-of-the-art classrooms and laboratories. In this setting, students receive individualized attention that only a small college with dedicated faculty and staff can provide. Job Summary In partnership with the Executive Director of Enrollment Management, this position provides strategic direction for and supervision of the Department of Admissions & Recruitment and operations of the Customer Relationship Management (CRM) system. In partnership with the Executive Director of Enrollment Management, this position provides strategic direction for and supervision of the Department of Admissions & Recruitment and operations of the Customer Relationship Management (CRM) system. Responsibilities Develops short- and long-term strategic goals for recruitment and enrollment, in alignment with divisional and college-wide strategic plans. Works cooperatively with colleagues across the campus, including Deans, Department Heads, Financial Aid, Registrar, Housing, Marketing, Athletics, and others to promote the college. Serves as a liaison for the college in matters related to admissions-related workshops and meetings; works with high school counselors in the surrounding service area. Sets recruitment and performance goals for the staff, conducting annual performance evaluations, and coordinating all activities required to meet the enrollment goals of the college. Ensures the proper planning and execution of all events associated with student recruitment and relationship management. This includes, but is not limited to instant admissions days, instant enrollment nights, open house events, community events that promote affinity with the college, events targeted to Guidance Counselors, and campus tours. Partners with Marketing and Enrolment Management staff in utilizing social media platforms and CRM to execute communication plans to provide timely and relevant information to prospective students. Prepares recruitment and admissions-related reports and communications. Directs the maintenance of the Admissions online presence and tools, including the office web page, online application form, and college catalog. Assists the Admissions Team in coordinating and prioritizing daily office tasks and functions. Provides oversight of the Admissions and Recruiting operating budget to ensure sound fiscal management and effective use of resources. Remains connected and informed of USG and Board of Regents policies and guidelines through participation in USG System organizations and events. Performs related duties as assigned by the Executive Director of Enrollment Management. Required Qualifications Bachelor s degree from a regionally accredited college or university required, preferably in Business Administration, Information Technology, or Marketing. Minimum of three (3) years of related experience. Experience with CRM systems. Experience leading or supervising employees, student workers, or volunteers. Possession of or ability to readily obtain a valid driver s license issued by the State of Georgia for the type of vehicle or equipment operated. Knowledge, Skills, & Abilities Knowledge of best practices in college admissions recruitment and sales territory management. Knowledge of University System of Georgia (USG) and Gordon State College policies and procedures. Knowledge of computers and job-related software programs. Knowledge of budget development and financial management principles. Knowledge of student data management, institutional compliance, and enrollment strategies. Experience with enrollment-related technology, including CRM systems and student information systems. Strong analytical skills with the ability to interpret complex data to inform decision-making. Strong organizational skills to manage multiple projects and priorities effectively. Excellent interpersonal skills and communication skills, with the ability to garner the respect of colleagues, and to lead and motivate a diverse team. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Commitment to Excellence: Prioritize high standards in all endeavors, striving for distinction in education, research, and community engagement. Student Success : Focus on enhancing regional workforce by effectively preparing students for successful careers, thereby ensuring a substantial return on their educational investment. Innovation and Creativity: Encourage creative thinking and innovative solutions, driving progress and adapting to the evolving needs of our society and the wider world. Belonging: Embrace and celebrate multiple perspectives, fostering an environment that enriches learning and promotes respect and understanding. Equal Employment Opportunity Gordon State College is an equal employment, equal access, and equal educational opportunity. It is the policy of Gordon State College to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy, please contact the Gordon State College Office of Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Other Information This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include: Health insurance Dental Vision Flexible Spending Account (FSA) Health Savings Account (HSA) Life Insurance Sick Leave Vacation Leave Parental Leave Retirement Employee discounts Tuition reimbursement
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What youll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What youll have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What youll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What youll have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
10/18/2025
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
10/17/2025
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
10/16/2025
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
University of Massachusetts Medical School
Shrewsbury, Massachusetts
Overview Under the general direction of the Deputy Executive Vice Chancellor (DEVC) of Operations, ForHealth Consulting, the Managing Director, Health Care Financing Solutions (HCFS) oversees the full spectrum of activities under the HCFS division. The Managing Director of HCFS is a senior executive who is accountable for driving ForHealth Consulting mission and business objectives. The position oversees all third-party liability, federal claiming, and program integrity projects, which includes Medicaid-related revenue recovery projects and cost avoidance activities in 14 states and the District of Columbia. ForHealth Consulting, the health care consulting and operations division of UMass Chan Medical School, partners with and supports both public and private health to address some of the most complex problems facing hard to reach, medically complex, and historically marginalized populations. In Massachusetts, HCFS provides key operational supports to the Executive Office of Health and Human Services (EOHHS) and MassHealth (Medicaid) in the following areas: Third-Party Liability and Benefit Coordination; Financial and Program Compliance; Federal Claiming for medical services provided at state hospital facilities and affiliated community-based programs; statewide management of the Massachusetts' School-Based Claiming program; administration of the Medicare Buy-in and Premium Assistance programs; and, technical support to the state's Health Information Exchange-Integrated Eligibility System (HIX-IES) initiative. Also, HCFS administers the State Supplement Program on behalf of the Department of Transitional Assistance (DTA) and its approximately 190,000 program beneficiaries, conducts state lab billing for the Department of Public Health, and provides vaccine reimbursement services to about 200 local boards of health. The Managing Director will be responsible for leading the strategic business and tactical operations of HCFS, which includes the development, implementation and evaluation of HCFS growth strategy, and for identifying sector needs and opportunities for business development both within Massachusetts and out of state in alignment with ForHealth Consulting strategic objectives. The successful candidate will maintain relationships with key business partners and other senior industry leaders in order to leverage best practices, evaluate emerging technologies and distribute knowledge internally to inform plans and strategies. The Managing Director will continually evaluate the performance of HCFS against the strategic plan and recommend and/or implement adjusted allocations. The ideal candidate will possess deep knowledge of how health care is financed in the United States and the key elements governing public assistance entitlement programs. The Managing Director will display outstanding interpersonal and operational leadership skills, and the ability to develop and sustain productive working relationships with key stakeholders and clients. Responsibilities Major Responsibilities: Lead the Health Care Finance Solutions division and ensure that all employees buy into the ForHealth Consulting and Health Care Finance Solutions vision. Set and implement the strategic direction and long-term business strategies of HCFS, ensuring alignment with ForHealth Consulting's vision, growth objectives, and an integrated organizational structure supported by measurable outcomes. Oversee all aspects of HCFS financial management, including budget development aligned with margin forecasts, regular financial performance reviews, mitigation of financial risks, and ensuring timely and accurate preparation of claims for federal reimbursement. Analyze opportunities for growth in the HCFS market segments to drive profitability; engage in product research and development utilizing market data; evaluate and execute opportunities for internal and external partnerships to increase market competitiveness. Develop and implement innovative product lines that integrate HCFS competencies, with a focus on operational excellence and outcomes-based deliverables. Set organizational key performance indicators, including productivity metrics, to gauge performance in all areas of responsibilities, ensuring alignment with ForHealth true north metrics. Identify opportunities to increase efficiency and speed up processes across the HCFS units and implement new processes and procedures, including automation, across the business. Conduct regular SWOT analysis to mitigate any potential financial, strategic and operational risks through industry and market changes. Promote HCFS services and expand the business portfolio by developing and maintaining key client relationships, negotiating contracts, representing HCFS at regional and national forums, and delivering presentations to diverse audiences to enhance visibility and credibility. Preserve and promote the HCFS talent pool by evaluating the workforce and launching tailored programs focused on employee engagement, competency build and succession planning. Collaborate with the Managing Director, Digital Solutions and team to plan and implement infrastructure services required to support the technology needs of ForHealth Consulting's diverse organization. Ensure compliance with all applicable federal and state laws, regulations, and oversight agency requirements, including responding to audits and inquiries, and fostering staff awareness and adherence to data privacy, security, and operational standards. Oversee and support department leaders in negotiating directly with clients concerning the scope, objectives, delivery dates and budgets for projects assigned to their section. Responsible for the fulfillment of the Interagency Services Agreement between ForHealth Consulting and the EOHHS by ensuring the development and implementation of the revenue operations, third-party liability, federal revenue and financial consultant activities described in that agreement. Participate on and be a key contributor to various senior leadership committees, as requested. Perform related duties as assigned. Qualifications Required Education: Master's Level Degree in business or related field or equivalent. Required Experience: 10+ years' experience working in a highly successful operational/management role with significant budget and/or P&L responsibility 7-9 years thorough knowledge of all financing aspects of the Medicare and Medicaid programs and other key federal entitlement programs and experience in the interpretation and application of federal rules and regulations. At least 7-9 years' experience working with Medicaid/Medicare programs, either at a federal or state agency level. Excellent written and verbal skills; writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across. Exceptional leadership and people development skills. A track record of creating actionable, multi-year strategic plans. Has managed a large department and/or organization with many layers of staff and management. Ability to design and implement effective performance measurement systems. Proven experience managing multiple projects and priorities. Additional Information
10/15/2025
Full time
Overview Under the general direction of the Deputy Executive Vice Chancellor (DEVC) of Operations, ForHealth Consulting, the Managing Director, Health Care Financing Solutions (HCFS) oversees the full spectrum of activities under the HCFS division. The Managing Director of HCFS is a senior executive who is accountable for driving ForHealth Consulting mission and business objectives. The position oversees all third-party liability, federal claiming, and program integrity projects, which includes Medicaid-related revenue recovery projects and cost avoidance activities in 14 states and the District of Columbia. ForHealth Consulting, the health care consulting and operations division of UMass Chan Medical School, partners with and supports both public and private health to address some of the most complex problems facing hard to reach, medically complex, and historically marginalized populations. In Massachusetts, HCFS provides key operational supports to the Executive Office of Health and Human Services (EOHHS) and MassHealth (Medicaid) in the following areas: Third-Party Liability and Benefit Coordination; Financial and Program Compliance; Federal Claiming for medical services provided at state hospital facilities and affiliated community-based programs; statewide management of the Massachusetts' School-Based Claiming program; administration of the Medicare Buy-in and Premium Assistance programs; and, technical support to the state's Health Information Exchange-Integrated Eligibility System (HIX-IES) initiative. Also, HCFS administers the State Supplement Program on behalf of the Department of Transitional Assistance (DTA) and its approximately 190,000 program beneficiaries, conducts state lab billing for the Department of Public Health, and provides vaccine reimbursement services to about 200 local boards of health. The Managing Director will be responsible for leading the strategic business and tactical operations of HCFS, which includes the development, implementation and evaluation of HCFS growth strategy, and for identifying sector needs and opportunities for business development both within Massachusetts and out of state in alignment with ForHealth Consulting strategic objectives. The successful candidate will maintain relationships with key business partners and other senior industry leaders in order to leverage best practices, evaluate emerging technologies and distribute knowledge internally to inform plans and strategies. The Managing Director will continually evaluate the performance of HCFS against the strategic plan and recommend and/or implement adjusted allocations. The ideal candidate will possess deep knowledge of how health care is financed in the United States and the key elements governing public assistance entitlement programs. The Managing Director will display outstanding interpersonal and operational leadership skills, and the ability to develop and sustain productive working relationships with key stakeholders and clients. Responsibilities Major Responsibilities: Lead the Health Care Finance Solutions division and ensure that all employees buy into the ForHealth Consulting and Health Care Finance Solutions vision. Set and implement the strategic direction and long-term business strategies of HCFS, ensuring alignment with ForHealth Consulting's vision, growth objectives, and an integrated organizational structure supported by measurable outcomes. Oversee all aspects of HCFS financial management, including budget development aligned with margin forecasts, regular financial performance reviews, mitigation of financial risks, and ensuring timely and accurate preparation of claims for federal reimbursement. Analyze opportunities for growth in the HCFS market segments to drive profitability; engage in product research and development utilizing market data; evaluate and execute opportunities for internal and external partnerships to increase market competitiveness. Develop and implement innovative product lines that integrate HCFS competencies, with a focus on operational excellence and outcomes-based deliverables. Set organizational key performance indicators, including productivity metrics, to gauge performance in all areas of responsibilities, ensuring alignment with ForHealth true north metrics. Identify opportunities to increase efficiency and speed up processes across the HCFS units and implement new processes and procedures, including automation, across the business. Conduct regular SWOT analysis to mitigate any potential financial, strategic and operational risks through industry and market changes. Promote HCFS services and expand the business portfolio by developing and maintaining key client relationships, negotiating contracts, representing HCFS at regional and national forums, and delivering presentations to diverse audiences to enhance visibility and credibility. Preserve and promote the HCFS talent pool by evaluating the workforce and launching tailored programs focused on employee engagement, competency build and succession planning. Collaborate with the Managing Director, Digital Solutions and team to plan and implement infrastructure services required to support the technology needs of ForHealth Consulting's diverse organization. Ensure compliance with all applicable federal and state laws, regulations, and oversight agency requirements, including responding to audits and inquiries, and fostering staff awareness and adherence to data privacy, security, and operational standards. Oversee and support department leaders in negotiating directly with clients concerning the scope, objectives, delivery dates and budgets for projects assigned to their section. Responsible for the fulfillment of the Interagency Services Agreement between ForHealth Consulting and the EOHHS by ensuring the development and implementation of the revenue operations, third-party liability, federal revenue and financial consultant activities described in that agreement. Participate on and be a key contributor to various senior leadership committees, as requested. Perform related duties as assigned. Qualifications Required Education: Master's Level Degree in business or related field or equivalent. Required Experience: 10+ years' experience working in a highly successful operational/management role with significant budget and/or P&L responsibility 7-9 years thorough knowledge of all financing aspects of the Medicare and Medicaid programs and other key federal entitlement programs and experience in the interpretation and application of federal rules and regulations. At least 7-9 years' experience working with Medicaid/Medicare programs, either at a federal or state agency level. Excellent written and verbal skills; writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across. Exceptional leadership and people development skills. A track record of creating actionable, multi-year strategic plans. Has managed a large department and/or organization with many layers of staff and management. Ability to design and implement effective performance measurement systems. Proven experience managing multiple projects and priorities. Additional Information