We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships. As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders. Key Responsibilities: Access to Property Allow professionals to enter a property for inspection or repairs with the principal's permission. Must be physically present during inspections but cannot use lockbox keys. Arranging Appointments & Coordination Host, schedule and arrange appointments for licensed real estate agents. Coordinate home inspections, repairs, and third-party services as needed. Arrange property visits, open houses, and meetings between clients and real estate professionals. Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction. Client Engagement & Communication Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals. Communicate with principals and service providers regarding transaction timelines and service completion. Provide a seamless experience from contract signing to closing, ensuring all needs are met. Offer a warm handoff to Onsite Community and Club team members. Support buyers with licensed inquiries and direct them to the appropriate contacts. Contacting & Lead Generation Contact potential clients to gauge interest in broker services and refer them to agents. Document Handling & Compliance Prepare and complete documents under the supervision of real estate agent. Deliver, pick up, and obtain signatures on transaction documents. Cannot discuss the content or significance of documents with clients. Check transaction documents for completeness; a licensed agent must determine final compliance. Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups. Mortgage Loan Brokerage Support Assist brokers in fulfilling mortgage obligations but cannot negotiate terms. Provide written, factual loan information from broker-prepared materials. Notify borrowers about missing information in applications. Enter borrower information in loan applications or databases. Contact lenders for loan status updates and relay information. Customer Service & Problem-Solving Provide exceptional guest service, mitigating challenges in the home-buying process. Act as a liaison between buyers and builders to resolve concerns. Support buyers with licensed inquiries and direct them to the appropriate contacts. New Home Buyer Support Ensure a seamless experience for new home buyers from contract to closing. Act as a point of contact for new home buyers. Deliver the highest level of guest service and mitigate traditional real estate buying pain points. Engage builders/developers on behalf of the home buyer to resolve the item. Direct new home buyers to the proper contacts throughout the sales journey. Introduce the homeowner to a design center consultant. Present Club memberships to new home buyers. Warm transition and handoff to the Onsite Community and Club cast members. Qualifications & Skills: 3+ years of real estate experience or equivalent customer service/hospitality experience. Valid CA real estate license Exceptional interpersonal and communication skills, both written and verbal. Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment. Strong organizational skills with the ability to prioritize and manage multiple tasks. Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools. Ability to maintain confidentiality and uphold brand integrity. Experience in problem-solving, conflict resolution, and customer engagement. A valid Driver's License. Education: Undergraduate degree or equivalent experience preferred. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
09/03/2025
Full time
We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships. As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders. Key Responsibilities: Access to Property Allow professionals to enter a property for inspection or repairs with the principal's permission. Must be physically present during inspections but cannot use lockbox keys. Arranging Appointments & Coordination Host, schedule and arrange appointments for licensed real estate agents. Coordinate home inspections, repairs, and third-party services as needed. Arrange property visits, open houses, and meetings between clients and real estate professionals. Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction. Client Engagement & Communication Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals. Communicate with principals and service providers regarding transaction timelines and service completion. Provide a seamless experience from contract signing to closing, ensuring all needs are met. Offer a warm handoff to Onsite Community and Club team members. Support buyers with licensed inquiries and direct them to the appropriate contacts. Contacting & Lead Generation Contact potential clients to gauge interest in broker services and refer them to agents. Document Handling & Compliance Prepare and complete documents under the supervision of real estate agent. Deliver, pick up, and obtain signatures on transaction documents. Cannot discuss the content or significance of documents with clients. Check transaction documents for completeness; a licensed agent must determine final compliance. Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups. Mortgage Loan Brokerage Support Assist brokers in fulfilling mortgage obligations but cannot negotiate terms. Provide written, factual loan information from broker-prepared materials. Notify borrowers about missing information in applications. Enter borrower information in loan applications or databases. Contact lenders for loan status updates and relay information. Customer Service & Problem-Solving Provide exceptional guest service, mitigating challenges in the home-buying process. Act as a liaison between buyers and builders to resolve concerns. Support buyers with licensed inquiries and direct them to the appropriate contacts. New Home Buyer Support Ensure a seamless experience for new home buyers from contract to closing. Act as a point of contact for new home buyers. Deliver the highest level of guest service and mitigate traditional real estate buying pain points. Engage builders/developers on behalf of the home buyer to resolve the item. Direct new home buyers to the proper contacts throughout the sales journey. Introduce the homeowner to a design center consultant. Present Club memberships to new home buyers. Warm transition and handoff to the Onsite Community and Club cast members. Qualifications & Skills: 3+ years of real estate experience or equivalent customer service/hospitality experience. Valid CA real estate license Exceptional interpersonal and communication skills, both written and verbal. Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment. Strong organizational skills with the ability to prioritize and manage multiple tasks. Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools. Ability to maintain confidentiality and uphold brand integrity. Experience in problem-solving, conflict resolution, and customer engagement. A valid Driver's License. Education: Undergraduate degree or equivalent experience preferred. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships. As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders. Key Responsibilities: Access to Property Allow professionals to enter a property for inspection or repairs with the principal's permission. Must be physically present during inspections but cannot use lockbox keys. Arranging Appointments & Coordination Host, schedule and arrange appointments for licensed real estate agents. Coordinate home inspections, repairs, and third-party services as needed. Arrange property visits, open houses, and meetings between clients and real estate professionals. Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction. Client Engagement & Communication Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals. Communicate with principals and service providers regarding transaction timelines and service completion. Provide a seamless experience from contract signing to closing, ensuring all needs are met. Offer a warm handoff to Onsite Community and Club team members. Support buyers with licensed inquiries and direct them to the appropriate contacts. Contacting & Lead Generation Contact potential clients to gauge interest in broker services and refer them to agents. Document Handling & Compliance Prepare and complete documents under the supervision of real estate agent. Deliver, pick up, and obtain signatures on transaction documents. Cannot discuss the content or significance of documents with clients. Check transaction documents for completeness; a licensed agent must determine final compliance. Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups. Mortgage Loan Brokerage Support Assist brokers in fulfilling mortgage obligations but cannot negotiate terms. Provide written, factual loan information from broker-prepared materials. Notify borrowers about missing information in applications. Enter borrower information in loan applications or databases. Contact lenders for loan status updates and relay information. Customer Service & Problem-Solving Provide exceptional guest service, mitigating challenges in the home-buying process. Act as a liaison between buyers and builders to resolve concerns. Support buyers with licensed inquiries and direct them to the appropriate contacts. New Home Buyer Support Ensure a seamless experience for new home buyers from contract to closing. Act as a point of contact for new home buyers. Deliver the highest level of guest service and mitigate traditional real estate buying pain points. Engage builders/developers on behalf of the home buyer to resolve the item. Direct new home buyers to the proper contacts throughout the sales journey. Introduce the homeowner to a design center consultant. Present Club memberships to new home buyers. Warm transition and handoff to the Onsite Community and Club cast members. Qualifications & Skills: 3+ years of real estate experience or equivalent customer service/hospitality experience. Valid CA real estate license Exceptional interpersonal and communication skills, both written and verbal. Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment. Strong organizational skills with the ability to prioritize and manage multiple tasks. Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools. Ability to maintain confidentiality and uphold brand integrity. Experience in problem-solving, conflict resolution, and customer engagement. A valid Driver's License. Education: Undergraduate degree or equivalent experience preferred. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
09/02/2025
Full time
We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships. As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders. Key Responsibilities: Access to Property Allow professionals to enter a property for inspection or repairs with the principal's permission. Must be physically present during inspections but cannot use lockbox keys. Arranging Appointments & Coordination Host, schedule and arrange appointments for licensed real estate agents. Coordinate home inspections, repairs, and third-party services as needed. Arrange property visits, open houses, and meetings between clients and real estate professionals. Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction. Client Engagement & Communication Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals. Communicate with principals and service providers regarding transaction timelines and service completion. Provide a seamless experience from contract signing to closing, ensuring all needs are met. Offer a warm handoff to Onsite Community and Club team members. Support buyers with licensed inquiries and direct them to the appropriate contacts. Contacting & Lead Generation Contact potential clients to gauge interest in broker services and refer them to agents. Document Handling & Compliance Prepare and complete documents under the supervision of real estate agent. Deliver, pick up, and obtain signatures on transaction documents. Cannot discuss the content or significance of documents with clients. Check transaction documents for completeness; a licensed agent must determine final compliance. Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups. Mortgage Loan Brokerage Support Assist brokers in fulfilling mortgage obligations but cannot negotiate terms. Provide written, factual loan information from broker-prepared materials. Notify borrowers about missing information in applications. Enter borrower information in loan applications or databases. Contact lenders for loan status updates and relay information. Customer Service & Problem-Solving Provide exceptional guest service, mitigating challenges in the home-buying process. Act as a liaison between buyers and builders to resolve concerns. Support buyers with licensed inquiries and direct them to the appropriate contacts. New Home Buyer Support Ensure a seamless experience for new home buyers from contract to closing. Act as a point of contact for new home buyers. Deliver the highest level of guest service and mitigate traditional real estate buying pain points. Engage builders/developers on behalf of the home buyer to resolve the item. Direct new home buyers to the proper contacts throughout the sales journey. Introduce the homeowner to a design center consultant. Present Club memberships to new home buyers. Warm transition and handoff to the Onsite Community and Club cast members. Qualifications & Skills: 3+ years of real estate experience or equivalent customer service/hospitality experience. Valid CA real estate license Exceptional interpersonal and communication skills, both written and verbal. Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment. Strong organizational skills with the ability to prioritize and manage multiple tasks. Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools. Ability to maintain confidentiality and uphold brand integrity. Experience in problem-solving, conflict resolution, and customer engagement. A valid Driver's License. Education: Undergraduate degree or equivalent experience preferred. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
TRUST ADMINISTRATION OFFICER II WHAT IS THE OPPORTUNITY? This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues. WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU? Compensation Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.
09/02/2025
Full time
TRUST ADMINISTRATION OFFICER II WHAT IS THE OPPORTUNITY? This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues. WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU? Compensation Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.
TRUST ADMINISTRATION OFFICER II WHAT IS THE OPPORTUNITY? This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues. WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU? Compensation Starting base salary: $71,825 - $114,734 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.
09/02/2025
Full time
TRUST ADMINISTRATION OFFICER II WHAT IS THE OPPORTUNITY? This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues. WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU? Compensation Starting base salary: $71,825 - $114,734 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIe9dcf7b633c6-2259
09/02/2025
Full time
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIe9dcf7b633c6-2259
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI4d23b5689c2f-2258
09/02/2025
Full time
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI4d23b5689c2f-2258
Heritage Real Estate Company
Albuquerque, New Mexico
Description: Specialty Leasing Associate Albuquerque, NM Job Type: Full-time Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company is seeking a dynamic and entrepreneurial Specialty Leasing Associate to lead short-term leasing and engagement efforts across a growing portfolio of mixed-use properties, retail centers, historic spaces, and hospitality-driven environments. This is a relationship-driven, field-oriented position focused on generating new income and vibrancy through the strategic placement of retail, dining, entertainment, and shared workspace concepts. The ideal candidate thrives on in-person networking, creative deal-making, and community engagement, and is energized by building a program from the ground up. If you're organized, resourceful, and excited to connect with local entrepreneurs, emerging brands, and creative partners, this is a rare opportunity to help shape the future of some of Albuquerque's most distinctive properties. Explore more about our exciting projects and team at . Full-time, salary-exempt position starting between $60K-$70K DOE with benefits.Work will occur primarily in Albuquerque, NM. Purpose: The Specialty Leasing Associate is responsible for driving short-term leasing and engagement efforts across the Heritage portfolio. This includes sourcing and securing local and regional operators, negotiating short-term lease/license agreements, managing the deal pipeline, and supporting property events and creative initiatives. This role will take ownership of the specialty leasing program, cultivating strong relationships, strengthening existing systems, and curating dynamic tenant mixes that reflect the unique character of each property. Success in this role is measured by new license agreements, consistent pipeline growth, and value created through strategic leasing and programming. Essential Duties & Responsibilities Strategic Program Development & Business Generation Develop, implement, and manage the Specialty Leasing Program and budget across a diverse portfolio of properties. Proactively canvass, research, and connect with local and regional business owners - including through social media platforms - to identify, evaluate, and secure new specialty leasing opportunities. Attend trade shows, network with area brokers and leasing professionals, review industry publications, and explore emerging retail, experiential, and service-based trends. Generate new prospects for short-term and potential long-term leasing; identify opportunities to convert temporary tenants (short term) into permanent (long-term) leases when appropriate. Leasing, Deal Execution & Administration Prepare and negotiate short-term lease/license agreements that align with property positioning and income goals. Establish rental guidelines, income goals, and strategic tenant mix plans in coordination with property and leasing teams. Create and manage leasing agreements and workflows, ensuring proper internal approvals, tracking, and compliance. Ensure timely renewal of existing agreements and minimize downtime between tenants. Tenant Support & Partner Coordination Support and coordinate tenant onboarding, move-ins, relocations, build-outs, and merchandising in collaboration with key partners. Assist tenants with layout planning, visual merchandising standards, grand opening plans, and launch strategies. Ensure retailers maintain a strong daily presence and contribute to the overall vision and vibrancy of each property. Monitor partner activities and resolve issues in partnership with key stakeholders. Special Projects, Events & Marketing Collaboration Collaborate with internal teams to support the vendor activities, experiential programs, seasonal pop-ups, sponsorships, and community-driven events. Assist in creating sales collateral and promotional materials for leasing and partnership initiatives. Work cross-functionally with teams across Leasing, Marketing, Operations, and Property Management to align on overall business objectives. Financial Oversight & Reporting Track specialty leasing income and expenses; support budgeting, forecasting, and reforecasting efforts. Coordinate with Accounting and Property Management on rent collections, reporting and compliance. Maintain up-to-date records of sales data, tenant performance and lead activity. Systems & Communication Participate in regular team meetings and maintain open communication with stakeholders to ensure a cohesive leasing strategy. Maintain professional conduct, punctuality, and a collaborative working environment. Additional Expectations Willingness to learn and contribute across other business areas including leasing, property management, marketing, and investment initiatives. Ability to work in a dynamic and sometimes high-pressure environment while maintaining strong internal and external relationships. Regular, predictable attendance and the ability to work cooperatively with colleagues, vendors, and business partners. Performs other duties as assigned. HC11 Requirements: Education & Experience Bachelor's degree in business, marketing, real estate, or a related field preferred; associate degree or equivalent relevant experience considered. 2-3 years of demonstrated sales, leasing, or business development experience in a fast-paced environment. Prior experience in specialty leasing, retail leasing, or property engagement preferred Proven ability to negotiate and close short-term lease and license agreements under tight deadlines. Core Competencies Strong communication skills - oral, written, and presentation. Excellent interpersonal skills with a collaborative, team-oriented approach. Strong negotiation and sales skills with a proven ability to drive revenue and secure partnerships. Creative, resourceful, and dynamic - able to bring innovative ideas to life. Sound judgment and the ability to resolve issues proactively and efficiently. Strong organizational and time-management skills with the ability to multitask and prioritize in a changing environment. Demonstrated business acumen and a results-driven mindset. Technical Skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint; Access a plus). Comfortable using social media and digital tools for outreach, prospecting, and tenant engagement. Additional Requirements Ability to inspect spaces and walk properties regularly; role may involve standing, walking, and lifting up to 40 lbs. Ability to work occasional nights, weekends, or holidays as needed for events or deadlines. Valid driver's license required; some local travel may be necessary. Must present a courteous, professional demeanor at all times. English fluency required; multilingual abilities are a plus. Compensation details: 0 Yearly Salary PIc0ce4f14fedd-6141
09/02/2025
Full time
Description: Specialty Leasing Associate Albuquerque, NM Job Type: Full-time Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Real Estate Company is seeking a dynamic and entrepreneurial Specialty Leasing Associate to lead short-term leasing and engagement efforts across a growing portfolio of mixed-use properties, retail centers, historic spaces, and hospitality-driven environments. This is a relationship-driven, field-oriented position focused on generating new income and vibrancy through the strategic placement of retail, dining, entertainment, and shared workspace concepts. The ideal candidate thrives on in-person networking, creative deal-making, and community engagement, and is energized by building a program from the ground up. If you're organized, resourceful, and excited to connect with local entrepreneurs, emerging brands, and creative partners, this is a rare opportunity to help shape the future of some of Albuquerque's most distinctive properties. Explore more about our exciting projects and team at . Full-time, salary-exempt position starting between $60K-$70K DOE with benefits.Work will occur primarily in Albuquerque, NM. Purpose: The Specialty Leasing Associate is responsible for driving short-term leasing and engagement efforts across the Heritage portfolio. This includes sourcing and securing local and regional operators, negotiating short-term lease/license agreements, managing the deal pipeline, and supporting property events and creative initiatives. This role will take ownership of the specialty leasing program, cultivating strong relationships, strengthening existing systems, and curating dynamic tenant mixes that reflect the unique character of each property. Success in this role is measured by new license agreements, consistent pipeline growth, and value created through strategic leasing and programming. Essential Duties & Responsibilities Strategic Program Development & Business Generation Develop, implement, and manage the Specialty Leasing Program and budget across a diverse portfolio of properties. Proactively canvass, research, and connect with local and regional business owners - including through social media platforms - to identify, evaluate, and secure new specialty leasing opportunities. Attend trade shows, network with area brokers and leasing professionals, review industry publications, and explore emerging retail, experiential, and service-based trends. Generate new prospects for short-term and potential long-term leasing; identify opportunities to convert temporary tenants (short term) into permanent (long-term) leases when appropriate. Leasing, Deal Execution & Administration Prepare and negotiate short-term lease/license agreements that align with property positioning and income goals. Establish rental guidelines, income goals, and strategic tenant mix plans in coordination with property and leasing teams. Create and manage leasing agreements and workflows, ensuring proper internal approvals, tracking, and compliance. Ensure timely renewal of existing agreements and minimize downtime between tenants. Tenant Support & Partner Coordination Support and coordinate tenant onboarding, move-ins, relocations, build-outs, and merchandising in collaboration with key partners. Assist tenants with layout planning, visual merchandising standards, grand opening plans, and launch strategies. Ensure retailers maintain a strong daily presence and contribute to the overall vision and vibrancy of each property. Monitor partner activities and resolve issues in partnership with key stakeholders. Special Projects, Events & Marketing Collaboration Collaborate with internal teams to support the vendor activities, experiential programs, seasonal pop-ups, sponsorships, and community-driven events. Assist in creating sales collateral and promotional materials for leasing and partnership initiatives. Work cross-functionally with teams across Leasing, Marketing, Operations, and Property Management to align on overall business objectives. Financial Oversight & Reporting Track specialty leasing income and expenses; support budgeting, forecasting, and reforecasting efforts. Coordinate with Accounting and Property Management on rent collections, reporting and compliance. Maintain up-to-date records of sales data, tenant performance and lead activity. Systems & Communication Participate in regular team meetings and maintain open communication with stakeholders to ensure a cohesive leasing strategy. Maintain professional conduct, punctuality, and a collaborative working environment. Additional Expectations Willingness to learn and contribute across other business areas including leasing, property management, marketing, and investment initiatives. Ability to work in a dynamic and sometimes high-pressure environment while maintaining strong internal and external relationships. Regular, predictable attendance and the ability to work cooperatively with colleagues, vendors, and business partners. Performs other duties as assigned. HC11 Requirements: Education & Experience Bachelor's degree in business, marketing, real estate, or a related field preferred; associate degree or equivalent relevant experience considered. 2-3 years of demonstrated sales, leasing, or business development experience in a fast-paced environment. Prior experience in specialty leasing, retail leasing, or property engagement preferred Proven ability to negotiate and close short-term lease and license agreements under tight deadlines. Core Competencies Strong communication skills - oral, written, and presentation. Excellent interpersonal skills with a collaborative, team-oriented approach. Strong negotiation and sales skills with a proven ability to drive revenue and secure partnerships. Creative, resourceful, and dynamic - able to bring innovative ideas to life. Sound judgment and the ability to resolve issues proactively and efficiently. Strong organizational and time-management skills with the ability to multitask and prioritize in a changing environment. Demonstrated business acumen and a results-driven mindset. Technical Skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint; Access a plus). Comfortable using social media and digital tools for outreach, prospecting, and tenant engagement. Additional Requirements Ability to inspect spaces and walk properties regularly; role may involve standing, walking, and lifting up to 40 lbs. Ability to work occasional nights, weekends, or holidays as needed for events or deadlines. Valid driver's license required; some local travel may be necessary. Must present a courteous, professional demeanor at all times. English fluency required; multilingual abilities are a plus. Compensation details: 0 Yearly Salary PIc0ce4f14fedd-6141
Real Estate Sales Agent - Starting at $90,000 or We will PAY YOU the Difference! Join the Real Estate Team in Fairfax County! Are you ready to take your real estate career to the next level? Team DDA - Debbie Dogrul Associates is the Real Estate Group in Fairfax County and the leading Zillow Partner in the area. We're known for our exceptional results, supportive team culture, and commitment to professional growth. Whether you're an experienced agent or just starting out, you'll THRIVE in an environment that combines industry-leading tools, expert training, and unmatched local market knowledge. At Team DDA, we believe success is about more than just sales - it's about IMPACT. Through our company's nonprofit organization, DDA Love Foundation, we're proud to give back to the COMMUNITY we serve, supporting local families and causes that matter. Your GROWTH in real estate starts here - and your work can MAKE A DIFFERENCE. What Sets Us Apart Proven Training, Accountability & Lead Opportunities That Drive Success At Team DDA, we don't just offer a place to hang your license - we provide a launchpad for serious growth. Proven Training & Accountability - Learn from the best with structured support that keeps you growing. High-Quality Lead Opportunities - Spend less time searching and more time closing with company-provided leads. Team DDA's Core Values : Innovative for clients Adaptable to our market Committed to our team and clients Community Minded Compassionate to All To learn more about The DDA Love Foundation, please visit We are actively involved in our local community through service and philanthropy activities organized by our 501c3 nonprofit organization - The DDA Love Foundation. Our mission and values are to use our dedication, diligence, and attention to move you forward, and we apply that to clients, our community, and our team members. We work hard to see everyone succeed and are looking for team members who want to contribute to that vision. Job Type: Full-time Benefits: Flexible schedule Work Location: In person Compensation: $90,000 - $300,000 yearly Responsibilities: Engage and convert inbound leads through phone, email, text, and CRM systems - no cold calling required, just strong follow-up and relationship building. Act as a trusted advisor by consistently delivering top-tier service, market insights, and expert guidance to clients throughout the buying or selling process. Proactively follow up with prospects and past clients to build lasting relationships and generate repeat and referral business. Leverage local market knowledge to answer questions about homes, neighborhoods, schools, and community features with confidence and clarity. Draft and present purchase offers to ensure a seamless and efficient closing experience for buyers. Conduct buyer consultations to understand client needs and match them with the right homes - delivering a personalized and results-driven experience. Qualifications: We're actively recruiting four types of high-potential professionals: Newly Licensed Agents eager to START STRONG with structured support and a proven growth plan. Experienced Agents ready to ELEVATE their business with added resources, mentorship, and advanced leads. Ambitious Career Leapers: driven, goal-oriented individuals ready to MAKE A LEAP into real estate success. Licensed Agents not yet closing enough to go full-time - if you're passionate about real estate but struggling to make it your main income, we can help you turn POTENTIAL into consistent performance. About Company We are a team of dynamic, high-producing sales professionals who love what we do. Be part of a team that is selling 500 homes yearly, where you are appreciated as a team member, and the opportunities for growth through coaching are embraced. Core Values: Innovative for clients Adaptable to our market Committed to our team and clients Community Minded Compassionate to All We are actively involved in our local community through service and philanthropy activities organized by our 501c3 nonprofit organization - The DDA Love Foundation. Our mission and values are to use our dedication, diligence, and attention to move you forward, and we apply that to clients, our community, and our team members. We work hard to see everyone succeed and are looking for team members who want to contribute to that vision. For more information, go to Compensation details: 00 Yearly Salary PIe710f5f07b20-2384
09/01/2025
Full time
Real Estate Sales Agent - Starting at $90,000 or We will PAY YOU the Difference! Join the Real Estate Team in Fairfax County! Are you ready to take your real estate career to the next level? Team DDA - Debbie Dogrul Associates is the Real Estate Group in Fairfax County and the leading Zillow Partner in the area. We're known for our exceptional results, supportive team culture, and commitment to professional growth. Whether you're an experienced agent or just starting out, you'll THRIVE in an environment that combines industry-leading tools, expert training, and unmatched local market knowledge. At Team DDA, we believe success is about more than just sales - it's about IMPACT. Through our company's nonprofit organization, DDA Love Foundation, we're proud to give back to the COMMUNITY we serve, supporting local families and causes that matter. Your GROWTH in real estate starts here - and your work can MAKE A DIFFERENCE. What Sets Us Apart Proven Training, Accountability & Lead Opportunities That Drive Success At Team DDA, we don't just offer a place to hang your license - we provide a launchpad for serious growth. Proven Training & Accountability - Learn from the best with structured support that keeps you growing. High-Quality Lead Opportunities - Spend less time searching and more time closing with company-provided leads. Team DDA's Core Values : Innovative for clients Adaptable to our market Committed to our team and clients Community Minded Compassionate to All To learn more about The DDA Love Foundation, please visit We are actively involved in our local community through service and philanthropy activities organized by our 501c3 nonprofit organization - The DDA Love Foundation. Our mission and values are to use our dedication, diligence, and attention to move you forward, and we apply that to clients, our community, and our team members. We work hard to see everyone succeed and are looking for team members who want to contribute to that vision. Job Type: Full-time Benefits: Flexible schedule Work Location: In person Compensation: $90,000 - $300,000 yearly Responsibilities: Engage and convert inbound leads through phone, email, text, and CRM systems - no cold calling required, just strong follow-up and relationship building. Act as a trusted advisor by consistently delivering top-tier service, market insights, and expert guidance to clients throughout the buying or selling process. Proactively follow up with prospects and past clients to build lasting relationships and generate repeat and referral business. Leverage local market knowledge to answer questions about homes, neighborhoods, schools, and community features with confidence and clarity. Draft and present purchase offers to ensure a seamless and efficient closing experience for buyers. Conduct buyer consultations to understand client needs and match them with the right homes - delivering a personalized and results-driven experience. Qualifications: We're actively recruiting four types of high-potential professionals: Newly Licensed Agents eager to START STRONG with structured support and a proven growth plan. Experienced Agents ready to ELEVATE their business with added resources, mentorship, and advanced leads. Ambitious Career Leapers: driven, goal-oriented individuals ready to MAKE A LEAP into real estate success. Licensed Agents not yet closing enough to go full-time - if you're passionate about real estate but struggling to make it your main income, we can help you turn POTENTIAL into consistent performance. About Company We are a team of dynamic, high-producing sales professionals who love what we do. Be part of a team that is selling 500 homes yearly, where you are appreciated as a team member, and the opportunities for growth through coaching are embraced. Core Values: Innovative for clients Adaptable to our market Committed to our team and clients Community Minded Compassionate to All We are actively involved in our local community through service and philanthropy activities organized by our 501c3 nonprofit organization - The DDA Love Foundation. Our mission and values are to use our dedication, diligence, and attention to move you forward, and we apply that to clients, our community, and our team members. We work hard to see everyone succeed and are looking for team members who want to contribute to that vision. For more information, go to Compensation details: 00 Yearly Salary PIe710f5f07b20-2384
Position Summary: The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Organizational Responsibilities: Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics. Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions. Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture. Project Management: Create and maintain clear and sequenced plans to successfully launch projects. Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes. Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities. Essential Duties and Responsibilities: Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy. Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs. Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations. Work Hours: This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required. Language Ability: Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence. Math Ability: Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Reasoning Ability: Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites. Certificates and Licenses: Industry certifications are appreciated. Current valid drivers license is required. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily. Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. Powered by JazzHR PI067147d5-
09/01/2025
Full time
Position Summary: The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Organizational Responsibilities: Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics. Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions. Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture. Project Management: Create and maintain clear and sequenced plans to successfully launch projects. Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes. Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities. Essential Duties and Responsibilities: Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy. Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs. Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations. Work Hours: This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required. Language Ability: Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence. Math Ability: Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Reasoning Ability: Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites. Certificates and Licenses: Industry certifications are appreciated. Current valid drivers license is required. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily. Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. Powered by JazzHR PI067147d5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member's financial security. You will facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform while providing individualized mortgage loan recommendations and meet established monthly metrics. As a Loan Officer you will also deepen member relationships through needs assessment and solution offerings from USAA products and services as well as stays highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based out of Phoenix,AZ. Relocation assistance is not available for this position. What you'll do: Under limited direct supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. Based on predetermined requirements, assesses, and grants or rejects mortgage applications. Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Establishes and maintains successful partnerships with Real Estate Agents. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. Successfully complete mortgage products assessment. Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: 3+ years Mortgage Consumer Direct Experience Current or Prior NMLS # US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000 annual, with an un-capped tiered incentive program. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member's financial security. You will facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform while providing individualized mortgage loan recommendations and meet established monthly metrics. As a Loan Officer you will also deepen member relationships through needs assessment and solution offerings from USAA products and services as well as stays highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based out of Phoenix,AZ. Relocation assistance is not available for this position. What you'll do: Under limited direct supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. Based on predetermined requirements, assesses, and grants or rejects mortgage applications. Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Establishes and maintains successful partnerships with Real Estate Agents. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. Successfully complete mortgage products assessment. Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: 3+ years Mortgage Consumer Direct Experience Current or Prior NMLS # US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000 annual, with an un-capped tiered incentive program. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member's financial security. You will facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform while providing individualized mortgage loan recommendations and meet established monthly metrics. As a Loan Officer you will also deepen member relationships through needs assessment and solution offerings from USAA products and services as well as stays highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based out of Phoenix,AZ. Relocation assistance is not available for this position. What you'll do: Under limited direct supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. Based on predetermined requirements, assesses, and grants or rejects mortgage applications. Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Establishes and maintains successful partnerships with Real Estate Agents. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. Successfully complete mortgage products assessment. Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: 3+ years Mortgage Consumer Direct Experience Current or Prior NMLS # US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000 annual, with an un-capped tiered incentive program. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member's financial security. You will facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform while providing individualized mortgage loan recommendations and meet established monthly metrics. As a Loan Officer you will also deepen member relationships through needs assessment and solution offerings from USAA products and services as well as stays highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based out of Phoenix,AZ. Relocation assistance is not available for this position. What you'll do: Under limited direct supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. Based on predetermined requirements, assesses, and grants or rejects mortgage applications. Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Establishes and maintains successful partnerships with Real Estate Agents. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. Successfully complete mortgage products assessment. Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: 3+ years Mortgage Consumer Direct Experience Current or Prior NMLS # US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000 annual, with an un-capped tiered incentive program. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Job The Corporate Property Manager primary function is to support the execution of Ace's strategic real estate plan and oversee Ace's portfolio of corporate owned and leased properties, ensuring they are well-maintained and comply with all governmental regulations. This function is performed with the major objective of maintaining a safe work environment and ensuring continuity of operations while maximizing the property's profitability and maintaining its value for the owner. What you'll do: Real Estate Management : Manage the execution of the corporate real estate strategy by supporting real estate transactions, both domestic and international. This includes site searches, developing and submitting requests for proposals, aiding in the lease redline process with Legal, and researching financial incentives at various government levels. Maintenance & Operations : Create and maintain a set of best practices and standard work instructions for the proper maintenance and repair of all property leasehold improvements. Ensure compliance with these best practices through annual inspections and performance evaluations to maintain quality standards and operating excellence across the portfolio. Field Support : Provide subject matter expertise in maintenance and operations, facility condition assessments, and capital repairs and replacements. Conduct site inspections and offer project support as needed. Ensure adherence to local, state, and federal regulations, related to building codes, and safety standards. Project Management : Support all construction and renovation projects throughout the portfolio. This includes contributing to project budget development, managing expenses, on-site project management, and commissioning for all domestic and international locations, including Ace Hardware Home Services, and any future subsidiary locations. Portfolio Management: Contribute to property budgets, including operating expenses, rent reconciliations, and financial reporting. Proactively identify opportunities to reduce waste and control costs, ensuring financial stability and growth for the portfolio. Reporting & Analysis : Prepare and present regular reports on property performance, financial metrics, leasing activity, and market trends to the Director of Real Estate. Provide insightful analysis and strategic recommendations to support decision-making Vendor & Contractor Management: Cultivate strong relationships with vendors and contractors, negotiating contracts for services, ensuring timely completion of work, and maintaining accurate records. This includes overseeing the quality of work and ensuring it meets company standards. Sustainability Initiatives: Implementing and promoting sustainable practices within the properties. This includes energy efficiency measures, waste reduction programs, and initiatives to reduce the environmental impact of the properties. What you will need Knowledge: Bachelor's degree in business administration, real estate, or a related field. Understanding commercial real estate leases, including triple net leases, and experience with lease negotiation and administration. Knowledge of real estate laws and regulations, including zoning laws and safety standards. Proficient in property management software and tools, with an understanding of smart building technologies and security systems. Certified Property Manager (CPM) or other relevant industry certifications. Experience: 5+ years of progressive experience in commercial property management, with a strong focus on industrial or warehouse properties. Proven ability to manage a diverse portfolio of properties, including tenant relations, financial oversight, and operational management. Experience with large-scale industrial real estate portfolios or similar complex assets. Experience in vendor and contractor management, including negotiating contracts and overseeing quality of work. Experience in supporting real estate transactions, including site searches, lease redline processes, and researching financial incentives. Project management skills to support construction and renovation projects, including budget development and expense management. Field support expertise to ensure compliance with best practices for operations and maintenance activities, including conducting site inspections and offering project support. Budget management skills to contribute to the annual preparation and daily management of department budgets for both capital and operating expenditures. Ability to manage monthly analysis of P&L reports to identify, manage, and report on variances, and adjust spending based on corporate performance. Competencies: Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with landlords, vendors, and internal stakeholders. Strong financial acumen, including budgeting, cost control, and financial reporting skills. Strong problem-solving, decision-making, and organizational skills, with the ability to manage multiple priorities effectively. Ability to develop and implement strategic property management plans that align with overall business objectives. Proficiency in emergency preparedness and crisis management, ensuring the safety and security of properties. Strong analytical skills to prepare and present regular reports on property performance, financial metrics, leasing activity, and market trends. Ability to collaborate effectively with internal departments such as Safety, Loss Prevention, Facilities Management, Finance, and Legal. Compensation Details: $100900- $126100 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes . click apply for full job details
08/19/2025
Full time
The Job The Corporate Property Manager primary function is to support the execution of Ace's strategic real estate plan and oversee Ace's portfolio of corporate owned and leased properties, ensuring they are well-maintained and comply with all governmental regulations. This function is performed with the major objective of maintaining a safe work environment and ensuring continuity of operations while maximizing the property's profitability and maintaining its value for the owner. What you'll do: Real Estate Management : Manage the execution of the corporate real estate strategy by supporting real estate transactions, both domestic and international. This includes site searches, developing and submitting requests for proposals, aiding in the lease redline process with Legal, and researching financial incentives at various government levels. Maintenance & Operations : Create and maintain a set of best practices and standard work instructions for the proper maintenance and repair of all property leasehold improvements. Ensure compliance with these best practices through annual inspections and performance evaluations to maintain quality standards and operating excellence across the portfolio. Field Support : Provide subject matter expertise in maintenance and operations, facility condition assessments, and capital repairs and replacements. Conduct site inspections and offer project support as needed. Ensure adherence to local, state, and federal regulations, related to building codes, and safety standards. Project Management : Support all construction and renovation projects throughout the portfolio. This includes contributing to project budget development, managing expenses, on-site project management, and commissioning for all domestic and international locations, including Ace Hardware Home Services, and any future subsidiary locations. Portfolio Management: Contribute to property budgets, including operating expenses, rent reconciliations, and financial reporting. Proactively identify opportunities to reduce waste and control costs, ensuring financial stability and growth for the portfolio. Reporting & Analysis : Prepare and present regular reports on property performance, financial metrics, leasing activity, and market trends to the Director of Real Estate. Provide insightful analysis and strategic recommendations to support decision-making Vendor & Contractor Management: Cultivate strong relationships with vendors and contractors, negotiating contracts for services, ensuring timely completion of work, and maintaining accurate records. This includes overseeing the quality of work and ensuring it meets company standards. Sustainability Initiatives: Implementing and promoting sustainable practices within the properties. This includes energy efficiency measures, waste reduction programs, and initiatives to reduce the environmental impact of the properties. What you will need Knowledge: Bachelor's degree in business administration, real estate, or a related field. Understanding commercial real estate leases, including triple net leases, and experience with lease negotiation and administration. Knowledge of real estate laws and regulations, including zoning laws and safety standards. Proficient in property management software and tools, with an understanding of smart building technologies and security systems. Certified Property Manager (CPM) or other relevant industry certifications. Experience: 5+ years of progressive experience in commercial property management, with a strong focus on industrial or warehouse properties. Proven ability to manage a diverse portfolio of properties, including tenant relations, financial oversight, and operational management. Experience with large-scale industrial real estate portfolios or similar complex assets. Experience in vendor and contractor management, including negotiating contracts and overseeing quality of work. Experience in supporting real estate transactions, including site searches, lease redline processes, and researching financial incentives. Project management skills to support construction and renovation projects, including budget development and expense management. Field support expertise to ensure compliance with best practices for operations and maintenance activities, including conducting site inspections and offering project support. Budget management skills to contribute to the annual preparation and daily management of department budgets for both capital and operating expenditures. Ability to manage monthly analysis of P&L reports to identify, manage, and report on variances, and adjust spending based on corporate performance. Competencies: Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with landlords, vendors, and internal stakeholders. Strong financial acumen, including budgeting, cost control, and financial reporting skills. Strong problem-solving, decision-making, and organizational skills, with the ability to manage multiple priorities effectively. Ability to develop and implement strategic property management plans that align with overall business objectives. Proficiency in emergency preparedness and crisis management, ensuring the safety and security of properties. Strong analytical skills to prepare and present regular reports on property performance, financial metrics, leasing activity, and market trends. Ability to collaborate effectively with internal departments such as Safety, Loss Prevention, Facilities Management, Finance, and Legal. Compensation Details: $100900- $126100 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes . click apply for full job details
Rental Sales Associate Pay rate: $14.50/hour Unlimited Commission - Average FT earnings is $29,120/year! Up to $3,500 Retention Bonus Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
11/09/2023
Full time
Rental Sales Associate Pay rate: $14.50/hour Unlimited Commission - Average FT earnings is $29,120/year! Up to $3,500 Retention Bonus Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Job Summary Join our fast-growing and energetic team to improve lives through real estate in the Lockport area! The Assistant Property Manager supports the oversight of assigned properties, ensuring on-target budgets and top-notch customer service. This position is intended to build upon foundational skills and steadily develop the employee towards a Property Manager position if the opportunity arises. Birgo’s Values
Teamwork: We leverage one another's strengths to achieve more together.
Humility: We admit our faults and strive to continuously improve.
Rhinocerality: We charge hard after our highest priorities.
Integrity: We do the right thing, even when it is costly.
Vision: We innovate and adapt to improve lives.
Excellence: We are dependable and accountable to produce quality results.
Core Responsibilities
Leasing
Lease vacancies and attract future tenants by advertising vacancies and obtaining referrals, with support from the leasing department
Process rental applications, monitor the timeline of turnovers, and ensure a smooth move-in process
Property Upkeep & Budgeting
Complete weekly property checklists and identify opportunities to improve the appearance of the property
Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, and inspecting vacant units
Support the Property Manager in maximizing operational performance of properties
Tenant Care
Build rapport with tenants and promptly resolve any tenant issues
Prepare and file notices, letters, and court documents
Lease Renewals
Prepare and send lease renewal offers following Birgo’s policies
Communicate with tenants to answer questions and complete all renewals before they are due
Other duties as assigned to help Birgo improve lives through real estate
Objectives and Key Results
Complete highest priority 90-day projects that drive the mission
Hit targets for budgets, tenant satisfaction surveys, and occupancy
Demonstrate ongoing professional development
Successful Candidate Profile Education & Experience
1+ years experience in leasing or property management in New York
Associate’s Degree or equivalent life experience
Experience working with diverse populations
Knowledge of the Lockport workforce housing market (preferred)
General sales or customer service experience also considered
Skills & Qualifications
Excellent interpersonal and customer service skills
Technology-savvy
Excellent written, verbal, and persuasive communication
Prior experience with AppFolio or other property management software platforms (preferred)
Work Style
Enthusiastic communicator; quick to connect with others
Adept at managing multiple projects simultaneously
Careful with rules and comfortable working within established processes
Commitment to high-quality and timely work
Other Requirements
Reliable personal transportation for visiting properties during business hours
Able to ascend/descend stairs and traverse an uneven terrain to access all areas of the properties
Able to transport up to 25 lbs
Able to use a computer for a full workday
Able to travel to Pittsburgh once per quarter
Benefits & Perks
Medical, Vision, and Dental health insurance with company contribution
401(k) retirement plan with employer match
Professional development reimbursement program
Paid Time Off program and Paid Holidays
Healthy Lifestyle Reimbursement program
Team outings and volunteer events
Discounted rates at Birgo Properties
Pay Scale: $37,500-$48,700
08/02/2023
Full time
Job Summary Join our fast-growing and energetic team to improve lives through real estate in the Lockport area! The Assistant Property Manager supports the oversight of assigned properties, ensuring on-target budgets and top-notch customer service. This position is intended to build upon foundational skills and steadily develop the employee towards a Property Manager position if the opportunity arises. Birgo’s Values
Teamwork: We leverage one another's strengths to achieve more together.
Humility: We admit our faults and strive to continuously improve.
Rhinocerality: We charge hard after our highest priorities.
Integrity: We do the right thing, even when it is costly.
Vision: We innovate and adapt to improve lives.
Excellence: We are dependable and accountable to produce quality results.
Core Responsibilities
Leasing
Lease vacancies and attract future tenants by advertising vacancies and obtaining referrals, with support from the leasing department
Process rental applications, monitor the timeline of turnovers, and ensure a smooth move-in process
Property Upkeep & Budgeting
Complete weekly property checklists and identify opportunities to improve the appearance of the property
Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, and inspecting vacant units
Support the Property Manager in maximizing operational performance of properties
Tenant Care
Build rapport with tenants and promptly resolve any tenant issues
Prepare and file notices, letters, and court documents
Lease Renewals
Prepare and send lease renewal offers following Birgo’s policies
Communicate with tenants to answer questions and complete all renewals before they are due
Other duties as assigned to help Birgo improve lives through real estate
Objectives and Key Results
Complete highest priority 90-day projects that drive the mission
Hit targets for budgets, tenant satisfaction surveys, and occupancy
Demonstrate ongoing professional development
Successful Candidate Profile Education & Experience
1+ years experience in leasing or property management in New York
Associate’s Degree or equivalent life experience
Experience working with diverse populations
Knowledge of the Lockport workforce housing market (preferred)
General sales or customer service experience also considered
Skills & Qualifications
Excellent interpersonal and customer service skills
Technology-savvy
Excellent written, verbal, and persuasive communication
Prior experience with AppFolio or other property management software platforms (preferred)
Work Style
Enthusiastic communicator; quick to connect with others
Adept at managing multiple projects simultaneously
Careful with rules and comfortable working within established processes
Commitment to high-quality and timely work
Other Requirements
Reliable personal transportation for visiting properties during business hours
Able to ascend/descend stairs and traverse an uneven terrain to access all areas of the properties
Able to transport up to 25 lbs
Able to use a computer for a full workday
Able to travel to Pittsburgh once per quarter
Benefits & Perks
Medical, Vision, and Dental health insurance with company contribution
401(k) retirement plan with employer match
Professional development reimbursement program
Paid Time Off program and Paid Holidays
Healthy Lifestyle Reimbursement program
Team outings and volunteer events
Discounted rates at Birgo Properties
Pay Scale: $37,500-$48,700
Being a Windermere agent is much more than a job. It's a true calling. We believe in acting beyond ourselves and caring deeply about our clients and communities. We exist to elevate and humanize real estate, every day. We are relationship heroes. Our Hillsboro office is looking for a professional Real Estate Associate to be an intermediary between sellers and buyers. A Real Estate Associate's responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career in real estate. After applying you will receive a Quick Assessment via email, once completed we will be in contact with you. Please do not reach out to the office. Responsibilities Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms Determine clients' needs and financial abilities to propose solutions that suit them. Perform comparative market analysis to estimate properties' value. Display and market real property to possible buyers Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing Requirements Proven track record of sales is plus Ability to work autonomously and sell effectively Outstanding people skills with a demonstrable aptitude in negotiation Trustworthy and results-driven Basic knowledge of MS Office Reliable transportation and valid driver's license Must be 18+ Benefits Excellent Culture and Collaboration, Mentoring Program Offered Excellent Support Team and Systems Lead Programs Offered Part-time (case-by-case basis) Estimated Commissions between $65,000 to $90,000 (DOE)
12/15/2022
Full time
Being a Windermere agent is much more than a job. It's a true calling. We believe in acting beyond ourselves and caring deeply about our clients and communities. We exist to elevate and humanize real estate, every day. We are relationship heroes. Our Hillsboro office is looking for a professional Real Estate Associate to be an intermediary between sellers and buyers. A Real Estate Associate's responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career in real estate. After applying you will receive a Quick Assessment via email, once completed we will be in contact with you. Please do not reach out to the office. Responsibilities Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms Determine clients' needs and financial abilities to propose solutions that suit them. Perform comparative market analysis to estimate properties' value. Display and market real property to possible buyers Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing Requirements Proven track record of sales is plus Ability to work autonomously and sell effectively Outstanding people skills with a demonstrable aptitude in negotiation Trustworthy and results-driven Basic knowledge of MS Office Reliable transportation and valid driver's license Must be 18+ Benefits Excellent Culture and Collaboration, Mentoring Program Offered Excellent Support Team and Systems Lead Programs Offered Part-time (case-by-case basis) Estimated Commissions between $65,000 to $90,000 (DOE)
Job Description A Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process for clients so they depend on Real Estate Agents to offer them expert advice, act as their advocate during negotiations, and help them complete one of the most significant purchases and sales of their lives. Real Estate is a fun and exciting industry, and we are looking for dynamic and motivated Real Estate Agents to join us in providing clients with the best possible real estate transaction experience. To be a Real Estate Agent, you must be a self-starter who thrives working independently. You'll need to form positive and trusting relationships with clients and other real estate agents. The success of a real estate transaction largely depends on the Real Estate Agent, so you must be thorough, dependable, and detail-oriented. Furthermore, since you'll be working independently so you'll have control over your schedule and when you choose to work. As such, this role is ideally suited for individuals who are looking for more flexibility. Compensation for Real Estate Agents is commission-based. You will find that the more effort you put into making sales and purchases, the more income you will generate for yourself. Real Estate Agents often earn over $100,000 after they've established a loyal client base. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities In this role, you will... Assist clients in preparing their home to put on the market Creatively devise marketing strategies to ensure a prompt and profitable home sale Aid clients in the home search process by taking them to home showings and open houses Mediate during sales and purchasing negotiations to advocate for clients' best interests Become an expert in the local real estate market and stay informed on recent home sales Develop marketing materials to advertise your Real Estate Agent services Pursue career development training to keep yourself informed and an expert in your field As a broker, we will... Offer competitive commission rates Create a supportive and encouraging work environment to help you thrive in your role Give you flexibility to set your own schedule so you can have a work-life balance that meets your needs Provide training resources to help you maximize your career prospects About Berkshire Hathaway HomeServices Blake REALTORS For 93 years, Berkshire Hathaway Blake, Realtors has been dedicated to continued growth, leadership and service throughout upstate New York. Our outstanding team of associates, employees and managers have been recognized for outstanding service for the past four years, earning the Business Review's "Best Places to Work" recognition for 2011, 2012, 2014 and 2015 and a "Top 3 Workplace" by The Times Union for 2013, 2015, 2016, 2017 and 2018. Working Here At Berkshire Hathaway Blake, we are prepared to face the challenges of the real estate industry by providing our sales associates, clients and customers with the most innovative marketing and sales concepts available. In our goal to help our sales agents become the most successful in the industry, our training program and marketing tools are second to none. Training programs are available for both the new and experienced associate on both a local and national level, utilizing both on-demand and live classroom training. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate Qualities
10/05/2022
Full time
Job Description A Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process for clients so they depend on Real Estate Agents to offer them expert advice, act as their advocate during negotiations, and help them complete one of the most significant purchases and sales of their lives. Real Estate is a fun and exciting industry, and we are looking for dynamic and motivated Real Estate Agents to join us in providing clients with the best possible real estate transaction experience. To be a Real Estate Agent, you must be a self-starter who thrives working independently. You'll need to form positive and trusting relationships with clients and other real estate agents. The success of a real estate transaction largely depends on the Real Estate Agent, so you must be thorough, dependable, and detail-oriented. Furthermore, since you'll be working independently so you'll have control over your schedule and when you choose to work. As such, this role is ideally suited for individuals who are looking for more flexibility. Compensation for Real Estate Agents is commission-based. You will find that the more effort you put into making sales and purchases, the more income you will generate for yourself. Real Estate Agents often earn over $100,000 after they've established a loyal client base. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities In this role, you will... Assist clients in preparing their home to put on the market Creatively devise marketing strategies to ensure a prompt and profitable home sale Aid clients in the home search process by taking them to home showings and open houses Mediate during sales and purchasing negotiations to advocate for clients' best interests Become an expert in the local real estate market and stay informed on recent home sales Develop marketing materials to advertise your Real Estate Agent services Pursue career development training to keep yourself informed and an expert in your field As a broker, we will... Offer competitive commission rates Create a supportive and encouraging work environment to help you thrive in your role Give you flexibility to set your own schedule so you can have a work-life balance that meets your needs Provide training resources to help you maximize your career prospects About Berkshire Hathaway HomeServices Blake REALTORS For 93 years, Berkshire Hathaway Blake, Realtors has been dedicated to continued growth, leadership and service throughout upstate New York. Our outstanding team of associates, employees and managers have been recognized for outstanding service for the past four years, earning the Business Review's "Best Places to Work" recognition for 2011, 2012, 2014 and 2015 and a "Top 3 Workplace" by The Times Union for 2013, 2015, 2016, 2017 and 2018. Working Here At Berkshire Hathaway Blake, we are prepared to face the challenges of the real estate industry by providing our sales associates, clients and customers with the most innovative marketing and sales concepts available. In our goal to help our sales agents become the most successful in the industry, our training program and marketing tools are second to none. Training programs are available for both the new and experienced associate on both a local and national level, utilizing both on-demand and live classroom training. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate Qualities
Weichert Co of Virginia is hiring Regional Sales Recruiters. This is a hybrid position. The Regional Sales Recruiter covers assigned offices in a region and is responsible for securing initial appointments for managers to meet with lightly experienced real estate agents or those who have completed school. This is a proactive recruiting role that makes prospecting calls daily while strategically leveraging social media and other tools. Job responsibilities, include but are not limited to, the following: Follows direction from the VP of Agent Talent Sourcing & Coaching (ATSC) and the Coordinator to target lightly experienced real estate agents in a regional footprint to market and promote the value of being a Weichert Sales Associate and kickstart a relationship with a Weichert Sales Office using Company recruiting tools and best practice techniques. Constantly and consistently identifies, connects, and secures appointments to meet and exceed metrics while being a high-level company brand ambassador that maintains a winning team focus and attitude. Makes daily contact with leads via phone, virtual meetings, emails, texts, and online. Actively participates in live call sessions to schedule initial appointments daily. Actively participates in team practice sessions and various training to constantly sharpen skills as a group. Actively helps build social media presence with lightly experienced real estate agents in the Weichert corporate office footprint. Provides management with customized marketing materials and/or fact sheet for the initial appointment to ensure management has the necessary information to confirm the initial appointment and can continue the hiring process. Brainstorms creative proactive recruiting methods the ATSC team can execute to increase lead flow and candidate pipeline and to generate initial appointments from older regional leads. Uses Microsoft Teams, Zoom and myWeichert platform as the foundation for calls, communications, and follow-up. Assists with formatting and uploading various contact lists to myWeichert platform. Proactively supports and represents the company's recruiting standards and processes. Optimally represents the VP of Agent Talent Sourcing & Coaching's vision and strategy. Follows all reporting requirements thoroughly and on time. Helps coach management in recruiting activities as needed. Works with the Pre-License Enrollment Specialist and supports enrollment in Weichert Real Estate Schools as needed. Validates phone numbers to call. Helps complete various industry research as needed. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: Associate degree required Bachelor's degree in general business, sales, marketing or related field, a plus Valid driver's license required Real estate referral or active license, a plus Minimum one (1) year of phone prospecting experience in any industry, previous sales call center experience or direct recruiting experience preferred Superb customer service experience and phone skills Sales-oriented work environment experience a plus Recruiting for a staffing agency or actual agent recruiting for a real estate company a plus Real estate experience preferred Ability to network, make recruiting cold calls and handle objections to prospect for leads Ability to use social media Knowledge and proficiency of Microsoft Office 365, Microsoft Teams, One Drive, Microsoft Excel, and Microsoft Office suite of products Knowledge and proficiency of Zoom Knowledge of kvCORE platform, a plus Ability to easily adapt to changes in environments, deliverables, structure, and requirements Ability to timely complete reports Good business judgment, remain focused, confident, and consistent with attention to detail Conscientious in handling confidential information Exhibits a professional and engaging presence with strong communication, oral, presentation and writing skills Strong knowledge of using LinkedIn and Facebook as a recruiting tool Skilled in effective interviewing and negotiation techniques Good time management and project management skills Ability to multitask in a fast-paced environment Ability to work independently
02/25/2022
Full time
Weichert Co of Virginia is hiring Regional Sales Recruiters. This is a hybrid position. The Regional Sales Recruiter covers assigned offices in a region and is responsible for securing initial appointments for managers to meet with lightly experienced real estate agents or those who have completed school. This is a proactive recruiting role that makes prospecting calls daily while strategically leveraging social media and other tools. Job responsibilities, include but are not limited to, the following: Follows direction from the VP of Agent Talent Sourcing & Coaching (ATSC) and the Coordinator to target lightly experienced real estate agents in a regional footprint to market and promote the value of being a Weichert Sales Associate and kickstart a relationship with a Weichert Sales Office using Company recruiting tools and best practice techniques. Constantly and consistently identifies, connects, and secures appointments to meet and exceed metrics while being a high-level company brand ambassador that maintains a winning team focus and attitude. Makes daily contact with leads via phone, virtual meetings, emails, texts, and online. Actively participates in live call sessions to schedule initial appointments daily. Actively participates in team practice sessions and various training to constantly sharpen skills as a group. Actively helps build social media presence with lightly experienced real estate agents in the Weichert corporate office footprint. Provides management with customized marketing materials and/or fact sheet for the initial appointment to ensure management has the necessary information to confirm the initial appointment and can continue the hiring process. Brainstorms creative proactive recruiting methods the ATSC team can execute to increase lead flow and candidate pipeline and to generate initial appointments from older regional leads. Uses Microsoft Teams, Zoom and myWeichert platform as the foundation for calls, communications, and follow-up. Assists with formatting and uploading various contact lists to myWeichert platform. Proactively supports and represents the company's recruiting standards and processes. Optimally represents the VP of Agent Talent Sourcing & Coaching's vision and strategy. Follows all reporting requirements thoroughly and on time. Helps coach management in recruiting activities as needed. Works with the Pre-License Enrollment Specialist and supports enrollment in Weichert Real Estate Schools as needed. Validates phone numbers to call. Helps complete various industry research as needed. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: Associate degree required Bachelor's degree in general business, sales, marketing or related field, a plus Valid driver's license required Real estate referral or active license, a plus Minimum one (1) year of phone prospecting experience in any industry, previous sales call center experience or direct recruiting experience preferred Superb customer service experience and phone skills Sales-oriented work environment experience a plus Recruiting for a staffing agency or actual agent recruiting for a real estate company a plus Real estate experience preferred Ability to network, make recruiting cold calls and handle objections to prospect for leads Ability to use social media Knowledge and proficiency of Microsoft Office 365, Microsoft Teams, One Drive, Microsoft Excel, and Microsoft Office suite of products Knowledge and proficiency of Zoom Knowledge of kvCORE platform, a plus Ability to easily adapt to changes in environments, deliverables, structure, and requirements Ability to timely complete reports Good business judgment, remain focused, confident, and consistent with attention to detail Conscientious in handling confidential information Exhibits a professional and engaging presence with strong communication, oral, presentation and writing skills Strong knowledge of using LinkedIn and Facebook as a recruiting tool Skilled in effective interviewing and negotiation techniques Good time management and project management skills Ability to multitask in a fast-paced environment Ability to work independently
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The nCino Credit Solutions Advisor (CSA) is the nCino product subject matter expert for Spreads, Commercial Real Estate Analysis, and other credit-related functions (herein after referred to collectively as "spreads"). CSA involvement can span all phases of the Account Lifecycle, from Sales, Implementation and through Support. The CSA is the primary source of configuration expertise and effort for spreads and CRE, as well as the primary consultant for other nCino Employees and Implementation Consultants who may be doing this work. The CSA will be responsible for multiple spreads consulting and configuration projects running concurrently. A CSA must be comfortable speaking to - and demonstrating - nCino Spreads' capabilities and limitations in any environment, from meeting rooms with fellow nCino employees to Board Rooms with Enterprise client Executive Management, to Partner-run project teams, as well as the Credit Shops of nCino's clients. This individual must be able to communicate clearly to CSA Management and to Product Development any bugs found during configuration and testing, as well as any additional functional needs for a client or for the product. They will also assess, gather and document the technical requirements for spreads from the client. From there, they must be able to translate those requirements into actual spreads functionality for the client.The CSA will also be asked to over-see work being done by Implementation Consultants for our clients.They must be able to assess the level of effort and provide detailed quotes for the work, to be included in client contracts. Must be able to work independently, and sometimes remotely at client locations, without direct daily supervision. Must be able to meet deadlines for completing work. Responsibilities Scope spreads projects through client and partner interaction. Attain examples of existing spreads and document the needs. Prepare hourly estimate and cost/quotes for the Sales and Project teams' use. Discovery. Typically on-site with clients, walking through examples of current underwriting approaches for each applicable line of business with in the FI. Develop and document a thorough understanding of the underwriting and approval processes. Make recommendations to client and nCino regarding the spreads configuration process, bundles, project, etc. Configuration. Primary resource for nCino for spreads configuration. Testing and validation. Performs spreads testing on the configured bundles, along with client/partner. Training and enablement. Leave the project with Admin/Partners capable and comfortable with maintenance and light edit abilities. Follow-up. Determine a check-in time-frame for the project. Follow up with the client/partner to determine use of spreads, additional configuration or training needs, etc. Familiarity with spreads from Moody's, Harland/D+H, Baker Hill, Fidelity, etc. Creates, follows and assesses Product Development Issues and Ideas (this is how Development knows of issues with the product and new ideas for future development). Consults with Support, Solution Architects, Support Engineers, Project Managers, etc. as-needed on spreads projects. Consults on configuration work done by other associates. Qualifications Required: Bachelor's or Master's Degree in Finance, Accounting, Business Administration or similar, or commensurate experience. 5+ years' experience in Financial Analysis, Underwriting, Credit and/or Commercial/Small Business Lending. Strong Credit and Underwriting skills. Experience with and deep understanding of Financial spreads, Ratio calculations, Cash Flow statements, Projections, Commercial Real Estate Analysis, etc. Desired: Salesforce.com Admin and/or App Builder Certifications Financial Institution Central Underwriting or Analyst experience in a multi-business-line function Experience with Regulatory Compliance and related reporting, portfolio reporting and analysis Travel Requirements Position may require up to 25% travel. Candidate must be willing to travel as needed in order to accomplish required goals. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at . Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work. - provided by Dice
02/24/2022
Full time
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The nCino Credit Solutions Advisor (CSA) is the nCino product subject matter expert for Spreads, Commercial Real Estate Analysis, and other credit-related functions (herein after referred to collectively as "spreads"). CSA involvement can span all phases of the Account Lifecycle, from Sales, Implementation and through Support. The CSA is the primary source of configuration expertise and effort for spreads and CRE, as well as the primary consultant for other nCino Employees and Implementation Consultants who may be doing this work. The CSA will be responsible for multiple spreads consulting and configuration projects running concurrently. A CSA must be comfortable speaking to - and demonstrating - nCino Spreads' capabilities and limitations in any environment, from meeting rooms with fellow nCino employees to Board Rooms with Enterprise client Executive Management, to Partner-run project teams, as well as the Credit Shops of nCino's clients. This individual must be able to communicate clearly to CSA Management and to Product Development any bugs found during configuration and testing, as well as any additional functional needs for a client or for the product. They will also assess, gather and document the technical requirements for spreads from the client. From there, they must be able to translate those requirements into actual spreads functionality for the client.The CSA will also be asked to over-see work being done by Implementation Consultants for our clients.They must be able to assess the level of effort and provide detailed quotes for the work, to be included in client contracts. Must be able to work independently, and sometimes remotely at client locations, without direct daily supervision. Must be able to meet deadlines for completing work. Responsibilities Scope spreads projects through client and partner interaction. Attain examples of existing spreads and document the needs. Prepare hourly estimate and cost/quotes for the Sales and Project teams' use. Discovery. Typically on-site with clients, walking through examples of current underwriting approaches for each applicable line of business with in the FI. Develop and document a thorough understanding of the underwriting and approval processes. Make recommendations to client and nCino regarding the spreads configuration process, bundles, project, etc. Configuration. Primary resource for nCino for spreads configuration. Testing and validation. Performs spreads testing on the configured bundles, along with client/partner. Training and enablement. Leave the project with Admin/Partners capable and comfortable with maintenance and light edit abilities. Follow-up. Determine a check-in time-frame for the project. Follow up with the client/partner to determine use of spreads, additional configuration or training needs, etc. Familiarity with spreads from Moody's, Harland/D+H, Baker Hill, Fidelity, etc. Creates, follows and assesses Product Development Issues and Ideas (this is how Development knows of issues with the product and new ideas for future development). Consults with Support, Solution Architects, Support Engineers, Project Managers, etc. as-needed on spreads projects. Consults on configuration work done by other associates. Qualifications Required: Bachelor's or Master's Degree in Finance, Accounting, Business Administration or similar, or commensurate experience. 5+ years' experience in Financial Analysis, Underwriting, Credit and/or Commercial/Small Business Lending. Strong Credit and Underwriting skills. Experience with and deep understanding of Financial spreads, Ratio calculations, Cash Flow statements, Projections, Commercial Real Estate Analysis, etc. Desired: Salesforce.com Admin and/or App Builder Certifications Financial Institution Central Underwriting or Analyst experience in a multi-business-line function Experience with Regulatory Compliance and related reporting, portfolio reporting and analysis Travel Requirements Position may require up to 25% travel. Candidate must be willing to travel as needed in order to accomplish required goals. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at . Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work. - provided by Dice
Here at Nemacolin Woodlands Resort, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL FUNCTIONS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior reception experience required. Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS: Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount. Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount. 84 Lumber - 17 % (associate must pay to haul). recblid d4lxbvvo9mzeh1y05bhxy1dnvzcxry
11/10/2021
Full time
Here at Nemacolin Woodlands Resort, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL FUNCTIONS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior reception experience required. Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS: Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount. Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount. 84 Lumber - 17 % (associate must pay to haul). recblid d4lxbvvo9mzeh1y05bhxy1dnvzcxry
Here at Nemacolin, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL TASKS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior customer service experience required Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS : Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. *Nemacolin requires all Associates to be vaccinated against COVID-19* WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount 84 Lumber - 17 % (associate must pay to haul). recblid nihh8bwtdt5a8wtbdpgiiehowhmtak
11/10/2021
Full time
Here at Nemacolin, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL TASKS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior customer service experience required Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS : Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. *Nemacolin requires all Associates to be vaccinated against COVID-19* WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount 84 Lumber - 17 % (associate must pay to haul). recblid nihh8bwtdt5a8wtbdpgiiehowhmtak
