23 jobs found

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health Plans is hiring an Appeal Coordinator- Remote in Virginia and Florida! Status: Full-time,permanent position (40 hours) Standard working hours: 8am to 5pm EST, M-F. Location: Remote in Virginia or Florida. Job responsibilities: Responsible for the investigation and documentation of member appeals and grievances in compliance with State law, applicable rules and regulations and provider and group agreements. Works closely with the Plan's Medical Directors who are responsible for all decision regarding clinical appeals/ grievances and the Appeals Manager who is responsible for non-clinical appeals and grievances. Education: HS - High School Grad or Equivalent REQUIRED Certification/Licensure: Must have Certified Professional Coder (CPC) and Certified Coding Specialist (CCS) from the American Health Information Management Association (AHIMA) Experience: Managed Care- 3 yearsREQUIRED Previous provider appeals experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to and use the following as your Keyword Search: JR-87716 Talroo - Health Plan Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Position Title: Provider Network Coordinator Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Provider Network Coordinator (PNC) plays a critical role in advancing Upward Health's mission by identifying, developing, and maintaining a comprehensive network of external clinical providers. This includes primary care physicians, specialists, hospitals, skilled nursing facilities, and ancillary services such as paramedicine, laboratory, imaging, and pharmacy. The PNC ensures that all necessary services and supports are available to patients, collaborating with external providers to improve care outcomes, enhance quality metrics, reduce hospital readmissions, and ensure smooth care transitions. This role is ideally suited for someone who lives within the community Upward Health serves and has a deep understanding of the clinical resources available to patients. Skills Required: Strong background in establishing and maintaining relationships with healthcare providers, hospitals, and other clinical service partners. Ability to effectively collaborate with internal teams and external providers to coordinate patient care and resources. Ability to use data to identify high-priority providers, address gaps in care, and develop targeted strategies to improve patient outcomes. Experience in building partnerships with external clinical providers and engaging with community stakeholders. Excellent verbal and written communication skills, able to effectively interact with clinical partners, patients, and internal teams. Skilled at managing multiple priorities and coordinating schedules across various stakeholders, ensuring timely care for patients. Ability to think critically and adapt strategies to meet the evolving needs of patients and external partners. Key Behaviors: Relationship-Building: Develops and nurtures strong, long-lasting relationships with external clinical providers, community organizations, and internal care teams to support patient care. Collaboration: Works closely with both internal and external teams, ensuring effective communication and collaboration in achieving high-quality patient care. Patient-Centered Approach: Always prioritizes patient needs by ensuring access to the most appropriate clinical resources and services. Adaptability: Demonstrates flexibility in adjusting strategies and processes based on changing patient needs, data, and external partner availability. Accountability & Initiative: Takes ownership of responsibilities, proactively addressing issues and opportunities to improve patient care and service delivery. Attention to Detail: Ensures that all interactions with providers and partners are documented accurately and comprehensively, maintaining up-to-date provider directories and service records. Competencies: External Provider Network Development: Expertise in identifying, building, and maintaining a strong network of primary care, specialty care, hospital, and ancillary service providers. Data-Driven Decision Making: Strong ability to analyze data (e.g., patient-specific reports, quality metrics) to drive decisions and improve outcomes. Quality Improvement: Focus on driving continuous improvements in care quality, including addressing gaps in care and reducing hospital readmissions. Care Transition Management: Proficient in facilitating smooth care transitions, ensuring follow-up and coordination post-hospitalization or after an emergency department visit. Negotiation & Influencing: Ability to effectively negotiate and influence external clinical partners to ensure quality and timely care for patients. Cultural Competency: Skilled in interacting with individuals from diverse cultural and socioeconomic backgrounds, ensuring culturally sensitive care. Communication & Stakeholder Engagement: Strong verbal and written communication skills to engage and collaborate with diverse stakeholders, including providers, patients, and internal teams. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PId701da5616f1-2042

Position Title: Provider Network Coordinator Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Provider Network Coordinator (PNC) plays a critical role in advancing Upward Health's mission by identifying, developing, and maintaining a comprehensive network of external clinical providers. This includes primary care physicians, specialists, hospitals, skilled nursing facilities, and ancillary services such as paramedicine, laboratory, imaging, and pharmacy. The PNC ensures that all necessary services and supports are available to patients, collaborating with external providers to improve care outcomes, enhance quality metrics, reduce hospital readmissions, and ensure smooth care transitions. This role is ideally suited for someone who lives within the community Upward Health serves and has a deep understanding of the clinical resources available to patients. Skills Required: Strong background in establishing and maintaining relationships with healthcare providers, hospitals, and other clinical service partners. Ability to effectively collaborate with internal teams and external providers to coordinate patient care and resources. Ability to use data to identify high-priority providers, address gaps in care, and develop targeted strategies to improve patient outcomes. Experience in building partnerships with external clinical providers and engaging with community stakeholders. Excellent verbal and written communication skills, able to effectively interact with clinical partners, patients, and internal teams. Skilled at managing multiple priorities and coordinating schedules across various stakeholders, ensuring timely care for patients. Ability to think critically and adapt strategies to meet the evolving needs of patients and external partners. Key Behaviors: Relationship-Building: Develops and nurtures strong, long-lasting relationships with external clinical providers, community organizations, and internal care teams to support patient care. Collaboration: Works closely with both internal and external teams, ensuring effective communication and collaboration in achieving high-quality patient care. Patient-Centered Approach: Always prioritizes patient needs by ensuring access to the most appropriate clinical resources and services. Adaptability: Demonstrates flexibility in adjusting strategies and processes based on changing patient needs, data, and external partner availability. Accountability & Initiative: Takes ownership of responsibilities, proactively addressing issues and opportunities to improve patient care and service delivery. Attention to Detail: Ensures that all interactions with providers and partners are documented accurately and comprehensively, maintaining up-to-date provider directories and service records. Competencies: External Provider Network Development: Expertise in identifying, building, and maintaining a strong network of primary care, specialty care, hospital, and ancillary service providers. Data-Driven Decision Making: Strong ability to analyze data (e.g., patient-specific reports, quality metrics) to drive decisions and improve outcomes. Quality Improvement: Focus on driving continuous improvements in care quality, including addressing gaps in care and reducing hospital readmissions. Care Transition Management: Proficient in facilitating smooth care transitions, ensuring follow-up and coordination post-hospitalization or after an emergency department visit. Negotiation & Influencing: Ability to effectively negotiate and influence external clinical partners to ensure quality and timely care for patients. Cultural Competency: Skilled in interacting with individuals from diverse cultural and socioeconomic backgrounds, ensuring culturally sensitive care. Communication & Stakeholder Engagement: Strong verbal and written communication skills to engage and collaborate with diverse stakeholders, including providers, patients, and internal teams. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PIe5-

Program Coordinator Location: Mission, KS (Hybrid) Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Job Summary: Mercury Fiber is seeking a detail-oriented and organized Program Coordinator to support daily operations and project execution for our fiber construction teams. The ideal candidate will be proficient in file management systems, Microsoft Office programs (Excel, Word, Outlook, Teams), and skilled in coordinating multiple operational tasks to ensure smooth project delivery within scope and master service agreement (MSA) requirements. Key Responsibilities Maintain, organize, and manage project files, documentation, permits, and records.Track project progress, materials, service orders, and deliverables using Excel and internal management systems.Support operational planning, scheduling, and coordination for construction projects.Ensure project deliverables meet scope of work, contract obligations, timelines, and MSA requirements.Assist with procurement, invoicing, compliance documentation, and record accuracy.Coordinate and facilitate communication between internal teams, field crews, contract labor, and external partners.Provide reports, spreadsheets, and documentation for management review.Recommend and support process improvements to enhance efficiency and service delivery.Maintain accurate project information within internal systems.Assist with obtaining and tracking permits and locate tickets.Coordinate with construction teams on aerial and underground best practices (as applicable).Perform additional duties as assigned. Qualifications 2+ years of experience in administrative, operations, telecommunications, or construction-related roles.Experience with telecom wireline construction, coax, or fiber preferred.Ability to read and interpret coax and fiber design prints preferred.Strong organizational, communication, and multitasking abilities.Ability to prioritize and manage multiple projects in a fast-paced environment.Proficient in Microsoft Office (Excel, Word, Outlook, Teams, SharePoint) and adaptable to custom software.Strong analytical skills with the ability to review data and interpret results.Ability to work both independently and as part of a team.Demonstrated problem-solving skills and resourcefulness.Adaptability to evolving business needs and workplace changes.Safety-focused mindset and commitment to quality work.Willingness to learn and grow in telecom construction and operations. Physical Requirements: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. PId5b8dcf2-

Program Coordinator Location: Mission, KS (Hybrid) Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Job Summary: Mercury Fiber is seeking a detail-oriented and organized Program Coordinator to support daily operations and project execution for our fiber construction teams. The ideal candidate will be proficient in file management systems, Microsoft Office programs (Excel, Word, Outlook, Teams), and skilled in coordinating multiple operational tasks to ensure smooth project delivery within scope and master service agreement (MSA) requirements. Key Responsibilities Maintain, organize, and manage project files, documentation, permits, and records.Track project progress, materials, service orders, and deliverables using Excel and internal management systems.Support operational planning, scheduling, and coordination for construction projects.Ensure project deliverables meet scope of work, contract obligations, timelines, and MSA requirements.Assist with procurement, invoicing, compliance documentation, and record accuracy.Coordinate and facilitate communication between internal teams, field crews, contract labor, and external partners.Provide reports, spreadsheets, and documentation for management review.Recommend and support process improvements to enhance efficiency and service delivery.Maintain accurate project information within internal systems.Assist with obtaining and tracking permits and locate tickets.Coordinate with construction teams on aerial and underground best practices (as applicable).Perform additional duties as assigned. Qualifications 2+ years of experience in administrative, operations, telecommunications, or construction-related roles.Experience with telecom wireline construction, coax, or fiber preferred.Ability to read and interpret coax and fiber design prints preferred.Strong organizational, communication, and multitasking abilities.Ability to prioritize and manage multiple projects in a fast-paced environment.Proficient in Microsoft Office (Excel, Word, Outlook, Teams, SharePoint) and adaptable to custom software.Strong analytical skills with the ability to review data and interpret results.Ability to work both independently and as part of a team.Demonstrated problem-solving skills and resourcefulness.Adaptability to evolving business needs and workplace changes.Safety-focused mindset and commitment to quality work.Willingness to learn and grow in telecom construction and operations. Physical Requirements: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. PI031de0cc5-

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.Launch a Career, Not Just a Job - Be Part of our Colon & Rectal Surgery Team at Good Samaritan Hospital in Puyallup, WA!We are seeking a skilled and motivated Surgical Nurse Practitioner PA-C to join our team. This is a unique opportunity to be a foundational member of a specialty team and play a central role in advanced surgical care within MultiCare Cancer Institute.This role offers the opportunity to make a lasting impact by helping to build and grow a surgical practice in a supportive and collaborative environment.Position HighlightsAssist in surgical procedures in the operating roomConduct and manage outpatient clinic visitsProvide pre- and post-operative careCollaborate with a multidisciplinary clinical teamHelp establish workflows and best practices for a new specialty service lineThis position offers variety, autonomy, and the chance to grow professionally within a well-supported hospital system.Why Join Our TeamDynamic Role - Blend of OR assist, clinic care, and procedural supportCollaborative Environment - Shared office space, integrated clinical team, strong leadership supportWork-Life Balance - Daytime schedule, no trauma call, M-F workweekTop Notch Benefits- Sign on + relocation, 401k, full medical, dental, vision, and so much more!Ideal Location - Puyallup offers a rich blend of urban amenities and Pacific Northwest natural beautyPractice & Clinic InformationLocation: Good Samaritan Hospital (Puyallup, WA)Schedule: Full-time, Monday through Friday (daytime hours)Clinic/OR Time: Variable, mix of surgical assist and outpatient careOffice Setup: Shared office space with 2 dedicated exam roomsSupport Team: Includes RN, Medical Assistant, and Scheduling CoordinatorCompensation Range: $136,985-$157,453 base + annual quality incentiveQualificationsLicensed PA-C in Washington State (or eligible for licensure)First Assist experience or certification strongly preferredStrong interest in surgical care and colon and rectal conditionsWhy Puyallup Is a Fantastic Place to Work and Live?Historic charm meets vibrant community. Founded in 1890, Puyallup features a picturesque historic downtown district surrounded by distinct neighborhoods filled with classic Craftsman homes.Festivals, fairs, and local flavor. Home to the Washington State Fair, one of the largest fairs in the U.S., plus the beloved Daffodil Festival, farmers markets, and seasonal events that foster community pride and warmth.Rich arts, culture & nature. Enjoy public art downtown, the unique Karshner Museum of natural history, and the Foothills Trail - a 21 mile paved path ideal for walking, biking, and experiencing the outdoors.Farm-to-table & local goodness. A city rooted in agriculture, Puyallup offers access to fresh local produce, orchards, and a thriving local food and cider scene.Balanced lifestyle with access. Puyallup delivers a small-town feel with affordability, excellent schools, safe neighborhoods, and the convenience of being close to urban centers-perfect for both work and family lifeFor more information or to submit your CV, please contact:Kate Esvelt, MultiCare Cancer Institute Physician and APP RecruiterBase compensation based on YOE: $136,984.00-$157,453.00Position SummaryMultiCare Health System is seeking a Physician Assistant Clinic Specialty Surgery Office to join our well-established, thriving and comprehensive practice. Providers at MultiCare are recognized as being among the best in the Northwest Region. Here, you'll find everything you need to excel in your job including outstanding facilities, comprehensive resources and talented teammates in partnering for healing and a healthy future.RequirementsWashington State Physician Assistant license by the time of employmentDEA, NPI & prescriptive authorityCurrent BLS for Healthcare Providers certification by the American Heart AssociationOur ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging: We work to create a true sense of belonging for all our employeesMission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership: Washington state's largest community-based, locally governed health systemEmployee-centric: Named Forbes "America's Best Employers by State" for several years runningTechnology: "Most Wired" health care system 15 years in a rowLeading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communitiesLifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turnPay and Benefit ExpectationsAssociated benefit information can be viewed here.

Description: Join a Team That Changes Lives-Including Yours! Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS). At Northstar Behavioral Health , we don't just treat addiction-we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people! We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events - We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community - From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth - With our expanding network of over 200 clients and growing , we provide the support and tools for you to thrive professionally. A Culture of Support - Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration. Essential duties and responsibilities include the following (other duties may be assigned): Provide clinical services and document appropriately (comprehensive assessments, group therapy, individual therapy, etc.) in accordance to NBH policies and procedures and standards established by governing bodies. Coordinate care with internal (Nursing, Mental Health Providers, Treatment Coordinators, and Peer Recovery Support Specialist) and external (Department of Corrections, court, probation, child protective services, other providers) entities to improve outcome of clients recovery. Participate in scheduled meetings: clinical, multidisciplinary, individual, etc. Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment. Complete other tasks as assigned by supervisor. Client satisfaction results from clients per month average over 4 Outpatient group attendance is greater than 90% (billable units) per track. Ensure compliance changes delivered by auditor happens within one week. Client retention per month is higher than 50% Requirements: Valid LADC/ADC-T licensure in the state of MN 1+ years addiction counseling experience Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves CPR/First Aid Certification or attain within 30 days of employment Must be able to pass a background check Valid Driver's License with acceptable driving record Strong computer skills, including knowledge in MS Office, and Google Suite programs Familiar with medication for opioid use disorder Model (preferred) Specialty training such as DBT-SUD, CBT, MI, etc. (preferred) Familiar with Procentive, Electronic Health Record System (preferred) PI37376f4d01bb-1365

Direct applicants only. We are not seeking 3rd party recruitment services this time. The initial application window closes October 15, 2025. Smithville, an established and trusted provider of Internet, Voice, Security, and Enterprise data services, is seeking a Supervisor in Telecom Operations to join our team. The ideal candidate has experience leading people and comes from the telecommunications industry. The Supervisor, Telecom Operations, manages a team of about six Telecom Technicians. This role involves coaching and supporting Technicians, performing quality checks, coordinating daily work, and leading process improvements. The Supervisor ensures high-quality service, efficient task completion, and effective resolution of customer issues. This position also involves planning, scheduling, and special projects, including diagnosing issues, improving policies and standards, and coordinating across departments. RESPONSIBILITIES Fieldwork (40%) Assist Technicians as needed Perform quality assurance checks to ensure SOP compliance Handle emergency overflow work Provide coaching and feedback to Technicians Operations Coordination (30%) Manage communication channels to support Technicians Share updates and coordinate with other departments Project Coordination (15%) Plan and prioritize Enterprise and Business Solutions projects with the Telecom Project Coordinator Communicate project updates to Technicians and stakeholders General Management (10%) Conduct performance management and appraisals Approve timesheets and time-off requests promptly Ensure proper documentation of internal processes Maintain compliance with company policies and applicable laws Facilitate team and individual meetings to review goals and challenges Partner with HR on recognition and discipline practices Other Duties as Assigned (5%) WHAT YOU NEED Minimum Qualifications Associate's Degree or equivalent industry experience 2+ years of experience in: Fiber-optic splicing and equipment installation Structured cabling/telecommunications infrastructure (data/voice wiring, verification, troubleshooting) Strong problem-solving, critical thinking, and communication skills Proficiency with hand tools, splicer machines, and OTDR Strong computer skills, including Microsoft Office Suite Valid driver's license with a safe driving record Ability to distinguish colors (color vision) Preferred Qualifications Previous supervisory experience Familiarity with: IP data networking and wireless protocols Security systems installation, video surveillance, and access control Knowledge of GPON, fiber-optic distribution, and Calix FTTH technology Experience with project management and meeting deadlines Ability to learn workforce management and operations software PHYSICAL & WORKING CONDITIONS Combination of office, indoor, and outdoor work in varying environments and weather Occasional exposure to vibration, confined spaces, and work at heights (ladders, rooftops, bucket trucks, scaffolding) Typically 40 hours per week; evenings or weekends may be required to meet deadlines or respond to issues Frequent sitting, standing, walking, talking, and computer use; occasional lifting of 45+ lbs and physical activity such as bending, climbing, or kneeling WHAT WE OFFER Paid professional development opportunities, tuition reimbursement, and in-house training programs Insurance Plans include: Company paid: Dental Term Life Long-Term Disability Low Cost Medical Options Prescription Coverage Vision Voluntary Insurance Health Savings Account with annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Discounted company products and services Wellness incentive program ($610 value) ABOUT US For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. Smithville is proud to be an equal opportunity employer. Powered by JazzHR PIeef32f6ee1cf-1935

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are open to This person should be based in the Greenville,SC area. If you think you may have what it takes, apply today! JOB DESCRIPTION The Administrative Assistant will provide direct administrative and project coordination support to the Network Operations Center (NOC). Working closely with NOC Technicians, NOC Management, and Regional Coordinators, this role ensures seamless operations and effective internal communication. The ideal candidate is highly organized, detail-oriented, and possesses strong communication and multitasking abilities within a dynamic office environment. Key Responsibilities: Customer Onboarding Support Compile and manage onboarding documentation for new clients and projects. Review and process new customer data. Verify invoicing status and monitor contract renewals. Assist in preparing for onboarding meetings and supporting related objectives. Project & Billing Coordination Update and maintain project data in project management software (SiteTracker). Track Time & Materials (T&M) billing reports. Assist in quote creation and manage equipment procurement workflows. Operational Support & Reporting Support ticket tracking and monitor SLA compliance. Coordinate with regional teams and issue follow-up reminders as needed. Maintain digital job folders in ShareFile and ensure documentation is current and complete. General Administrative Duties Provide outstanding service to internal teams and external partners. Perform other administrative duties as assigned to support smooth office operations. Required Qualifications: 3-5 years of experience in an administrative assistant or project coordination role. High School Diploma required; Associate or Bachelor's degree preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills. Proven ability to multitask, prioritize tasks, and maintain attention to detail. Positive, professional demeanor and a customer-first attitude. Familiarity with inventory or project management tools (e.g., SiteTracker) is a plus. Prior experience in related or front-office support role is advantageous. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of the position. As the nature of business demands change so may the essential functions of this position. Compensation: $20-$25 per hour, commensurate with experience PI0996b59d87e5-5711

Copier Account Executive US-IL-Itasca Job ID: 32547 Type: Full-Time # of Openings: 1 Category: Sales/Business Development CUSA Itasca - Bruning Dr About the Role Canon USA is seeking a Copier Account Executive (Executive, Technical Sales) for the Mid-West and Southeast regions. The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives-including CEOs, CIOs, and CFOs-to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer accounts and territories, coordinating product launches and updates, organizing events and tradeshows, and applying professional expertise to resolve routine issues within company policies. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Develop strategies to increase Sales with key decision makers in the Dealer Sales Channel and with End User Promotes the business relationship between company and Assigned Dealers and/or Offices Communicates effectively with Fortune 500 Customers including CEO, CIO, and CFO's presenting High Level Sales Strategies, ROI, and Technical Workflow analysis Assists the Dealer Sales Channel and End User Customers with technical knowledge that allows for detailed analysis and recommended hardware and software solutions Manages Dealer Sales Channel account accounts, territories, marketing program implementation, education, and other Channel related support Conducts High Level Introductory Sales Calls. Provides Retail Sales Channel proposal development and bid support assistance Coordinates and implements product launches and equipment/software updates with Dealer Sales Channel Manages coordinator of certain events/tradeshows Mid-level position where decisions are made within established policies and standard practices Possesses specialized knowledge or skills in a particular functional area Learns to use professional concepts Applies company policies and procedures to resolve routine issues Has working knowledge of company products and services Developing professional expertise, applies company policies and procedures to resolve a variety of issues About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience Experience with copier sales / A3 market required B2B retail sales and/or customer face to face, copier dealer, copier manufacturer experience preferred Experience selling directly to end users is required CompTIA CDIA/CDIA+ Certification is a plus CompTIA Network+ Certification is a plus 5+ years in sales/sales support and industry related experience Travel of over 75% or more in the assigned region is expected for this position This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel Individual must possess a clean valid state driver's license in order to obtain the position This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. This role is eligible for commissions under the terms of an applicable plan. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI87cb467999ca-1179

Position Title: Provider Network Coordinator Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Provider Network Coordinator (PNC) plays a critical role in advancing Upward Health's mission by identifying, developing, and maintaining a comprehensive network of external clinical providers. This includes primary care physicians, specialists, hospitals, skilled nursing facilities, and ancillary services such as paramedicine, laboratory, imaging, and pharmacy. The PNC ensures that all necessary services and supports are available to patients, collaborating with external providers to improve care outcomes, enhance quality metrics, reduce hospital readmissions, and ensure smooth care transitions. This role is ideally suited for someone who lives within the community Upward Health serves and has a deep understanding of the clinical resources available to patients. Skills Required: Strong background in establishing and maintaining relationships with healthcare providers, hospitals, and other clinical service partners. Ability to effectively collaborate with internal teams and external providers to coordinate patient care and resources. Ability to use data to identify high-priority providers, address gaps in care, and develop targeted strategies to improve patient outcomes. Experience in building partnerships with external clinical providers and engaging with community stakeholders. Excellent verbal and written communication skills, able to effectively interact with clinical partners, patients, and internal teams. Skilled at managing multiple priorities and coordinating schedules across various stakeholders, ensuring timely care for patients. Ability to think critically and adapt strategies to meet the evolving needs of patients and external partners. Key Behaviors: Relationship-Building: Develops and nurtures strong, long-lasting relationships with external clinical providers, community organizations, and internal care teams to support patient care. Collaboration: Works closely with both internal and external teams, ensuring effective communication and collaboration in achieving high-quality patient care. Patient-Centered Approach: Always prioritizes patient needs by ensuring access to the most appropriate clinical resources and services. Adaptability: Demonstrates flexibility in adjusting strategies and processes based on changing patient needs, data, and external partner availability. Accountability & Initiative: Takes ownership of responsibilities, proactively addressing issues and opportunities to improve patient care and service delivery. Attention to Detail: Ensures that all interactions with providers and partners are documented accurately and comprehensively, maintaining up-to-date provider directories and service records. Competencies: External Provider Network Development: Expertise in identifying, building, and maintaining a strong network of primary care, specialty care, hospital, and ancillary service providers. Data-Driven Decision Making: Strong ability to analyze data (e.g., patient-specific reports, quality metrics) to drive decisions and improve outcomes. Quality Improvement: Focus on driving continuous improvements in care quality, including addressing gaps in care and reducing hospital readmissions. Care Transition Management: Proficient in facilitating smooth care transitions, ensuring follow-up and coordination post-hospitalization or after an emergency department visit. Negotiation & Influencing: Ability to effectively negotiate and influence external clinical partners to ensure quality and timely care for patients. Cultural Competency: Skilled in interacting with individuals from diverse cultural and socioeconomic backgrounds, ensuring culturally sensitive care. Communication & Stakeholder Engagement: Strong verbal and written communication skills to engage and collaborate with diverse stakeholders, including providers, patients, and internal teams. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. California pay range$60,000-$65,000 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PI186d100b63c5-2040

Description: Join a Team That Changes Lives-Including Yours! Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS). At Northstar Behavioral Health , we don't just treat addiction-we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people! We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events - We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community - From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth - With our expanding network of over 200 clients and growing , we provide the support and tools for you to thrive professionally. A Culture of Support - Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration. Purpose Statement: Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services. Job Duties and Responsibilities: (Essential Functions) Clearly understanding the program mission and how his/her work integrates with and advances the goals of the program. Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves Interacting, communicating, and collaborating with team members in a positive manner to support the mission and vision of NBH. Continuously seeking out to improve by suggesting a solution to operational struggles, through soliciting input from co-workers including directors. Conduct and participate in meetings as appropriate: individual supervision with clinicians and interns, clinical, multidisciplinary, Treatment Coordination, Peer Recovery Support Specialist, manager meeting, etc. Participate in supervision meetings on a weekly basis. Keeps co-workers informed of all appropriate developments. Maintains staff by recruiting, selecting, orienting, and training employees; coordinating work schedules; managing performance and developing personal growth opportunities Responsible for disciplinary action in response to employee problems, performance or behavior; including but not limited to, verbal, written and performance improvement plan. Being diplomatic and exhibiting sensitivity toward other staff and client's feelings, needs, values, and opinions. Maintain current knowledge of site and client activities. Perform audits of all clinical files on a consistent basis and follow up with clinicians to mediate documentation. Provide clinical services and document appropriately (comprehensive assessments, group therapy, individual therapy, etc) in accordance to NBH policies and procedures and standards established by governing bodies. Coordinate care with internal (Nursing, Mental Health Providers, Treatment Coordinators, and Peer Recovery Support Specialist) and external (Department of Corrections, court, probation, child protective services, other providers) entities to improve outcome of clients recovery. Highly dependable and can be counted on to work independently, having the ability to work with little direction. Participates in rotational shift schedules, including a holiday rotation schedule, as applicable. Is willing to work additional hours as needed for coverage. Complete other tasks as assigned by supervisor. Requirements: Required Skills and Experience : (Minimum requirements in terms of educational background, work experience, licenses/certifications or other knowledge skills and abilities) Must be licensed by the Board of Behavioral Health and Therapy as a Licensed Alcohol and Drug Counselor Must be designated by the Board of Behavioral Health and Therapy as a Licensed Alcohol and Drug Counselor Supervisor Bachelor degree Must have 3 or more years providing chemical dependency counseling CPR Certification or attain within 30 days Must have two years of freedom from chemical use problems Must pass a State of Minnesota Background Check Must possess a current Minnesota Driver's License with acceptable driving record Ability to use Google Suite and other computer skills Additional Skills and Experience: (Preferred or helpful) Master degree in a human service field Specialty training such as DBT-SUD, CBT, MI, etc. Familiar with Procentive, Electronic Health Record System Compensation details: 0 Yearly Salary PI7e21a99153a0-9700

Position Title: Senior Manager of Staffed Living and Supported Independent Living Job Location: Bennington, VT Education Level High School Salary Range: $56638.40 - $60091.20 Salary/year Job Shift: Day Job Category: Non-Credentialed Position Description: Why Join UCS: For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Under the direction of the Assistant Director of Developmental Services (DS), the Senior Program Manager is responsible for the oversight and effective operation of both the Staffed Living and Supported Independent Living programs. This leadership role includes providing strategic guidance, mentorship, and support to Program Coordinators across both service areas. The Senior Program Manager oversees the day-to-day operations of both programs, including supervision of staff, coordination of client services, residential household management, and housing placements. They are responsible for ensuring that all services are delivered in compliance with applicable regulations, policies, and best practices. Additionally, the Senior Program Manager is expected to stay informed on the status and support needs of Public Safety clients within the Staffed Living program, ensuring that services are responsive and appropriate. This position plays a key role in maintaining high standards of care and promoting the independence and well-being of all individuals served. MAJOR RESPONSIBILITIES: PROGRAM DEVELOPMENT/SUPERVISION: The Senior Program Manager provides administrative supervision to Program Coordinators and is responsible for monitoring the quality and effectiveness of services delivered across programs. This role ensures compliance with agency policies and procedures and is responsible for completing annual performance evaluations for supervised staff. The Senior Program Manager actively participates in the recruitment and interview process for new hires, in collaboration with Program Coordinators, and identifies training needs to support staff development. They are responsible for coordinating and maintaining documentation related to staff training, and for delivering supervision through individual meetings, group sessions, and role modeling. In addition to supervisory responsibilities, the Senior Program Manager provides direct support to clients as needed. This includes assisting with activities of daily living such as personal care, medication management and administration, money management, nutrition, community outings, household responsibilities, and the development of interpersonal skills. The Senior Program Manager is also responsible for scheduling and attending appointments with clients when necessary, planning and overseeing recreational activities, and supervising clients both on-site and in the community. A key aspect of this role is fostering social engagement, ensuring community integration, and creating meaningful opportunities for clients to apply the skills they have learned in real-life settings. The Senior Program Manager serves as both a leader and a hands-on support, maintaining a strong commitment to person-centered care and quality outcomes. HOUSING SOLUTIONS AND CRISIS SUPPORT: The Senior Program Manager works closely with community members, service providers, and local landlords to address housing-related challenges for individuals served by the Developmental Services programs. In collaboration with Program Coordinators, the Senior Manager helps secure safe and appropriate housing for clients, supports client self-advocacy, and maintains consistent communication with guardians and other key stakeholders. During times of crisis or housing instability, the Senior Program Manager provides strategic guidance and implements positive intervention strategies to support clients. They are responsible for problem-solving in complex situations, developing creative and individualized solutions, and ensuring that clients have access to the resources and support necessary to maintain stable housing and well-being. QUALITY ASSURANCE AND COMPLIANCE: The Senior Program Manager will ensure that documentation meet compliance standards. They will develop a tracking system to monitor the completion of required documentation and other organizational tools. They will develop and implement effective tracking systems to monitor the timely completion of required documentation and utilize organizational tools to support accuracy, consistency, and accountability across all reporting processes. NETWORKING AND CONSULTATION / EDUCATION: The Senior Program Manager serves on agency committees as assigned and represents the division on statewide task forces when appropriate. They support Program Coordinators in the coordination of services as needed and deliver or facilitate staff training as requested and needed. The Senior Program Manager is responsible for implementing required training programs and ensuring staff compliance with training requirements. Additionally, they provide mediation and guidance to address staff concerns, resolving issues in collaboration with Program Coordinators to support a positive and effective work environment. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: The Senior Program Manager is responsible for completing a variety of clinical and administrative documentation related to billing, management information, and clinical purposes. They prepare reports as requested and regularly review management, outcome, and waiver budgets, advising the Division Director on any necessary adjustments. This role includes overseeing the timely and accurate completion of documentation by program staff, as well as fulfilling all required daily, weekly, and monthly reporting responsibilities. The Senior Program Manager also monitors client and program records to ensure all files are accurate, complete, and compliant with agency and regulatory standards. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: The Senior Program Manager will participate in the Developmental Services (DS) Emergency On-Call System, providing after-hours support as needed to ensure continuity of care and crisis response. Qualifications: Bachelor's Degree preferred, or five years' experience in similar role or experience assisting in carrying out duties may be substituted for Bachelor's degree. May be willing to train a self-directed professional. Supervisory experience required. Experience working with individuals with developmental disabilities is strongly preferred. Must become delegated by DS RN to pass medications for specified residents within 6 months of employment. Valid Driver's License COMPUTER SKILLS REQUIRED: Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired. PI8b899e9e26bc-2004

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks The pay rate for this role starts at $19.00 per hour based on a standard full-time schedule. This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-5:30pm based in our Hanover, NH office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks The pay rate for this role starts at $19.00 per hour based on a standard full-time schedule. This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-5:30pm based in our Hanover, NH office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based in our Newton, MA office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:00pm based at our office in Englewood, NJ. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $30.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Englewood, New Jersey. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.