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property adjuster specialist field
USAA
Property Adjuster Specialist - Field CAT Team
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime and CAT pay available. This is a field-based role in the Colorado Springs, CO area. Candidates who are willing and able to work in the this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Experience adjusting large loss complex property claims caused by catastrophic events Residential property adjusting experience handling DWG, APS and ALE adjustments Estimate writing skills using Xactimate, ClaimX or virtual estimating Xactimate level 1 and/or level 2 certification Insurance Industry designations such as AINS, CPCU, AIC, SCLA Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Available to work extended hours to support CAT claims Currently reside in the Colorado Springs, CO area US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/26/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime and CAT pay available. This is a field-based role in the Colorado Springs, CO area. Candidates who are willing and able to work in the this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Experience adjusting large loss complex property claims caused by catastrophic events Residential property adjusting experience handling DWG, APS and ALE adjustments Estimate writing skills using Xactimate, ClaimX or virtual estimating Xactimate level 1 and/or level 2 certification Insurance Industry designations such as AINS, CPCU, AIC, SCLA Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Available to work extended hours to support CAT claims Currently reside in the Colorado Springs, CO area US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Casualty Adjuster - General Liability/Property Damage
Engle Martin & Associates Boston, Massachusetts
Would you like to contribute to a company who has doubled in size in just a few years? Engle Martin & Associates has done just that and currently has a career opportunity for a Senior Adjuster within the Greater Boston, MA area! This exciting role will be dedicated primarily to General Liability Property Damage (GLPD) claims. Engle Martin and Associates (a division of Cor Partners) is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. This important role effectively determines and communicates the extent of loss or damage associated with commercial claims in a variety of business classes. In doing so, we demonstrate Our Foundation: Together, we commit to impacting lives and serving with passion . What you will do: Determines appropriate methods and extent of needed investigation for all assigned claims; conduct investigation primarily through field visits and phone contact, obtaining medical reports and, appraisals, conducting insured, witness and claimant interviews and/or statements, and completing site inspections or other necessary fact-finding methods to establish liability and proper coverage. Arranges medical examinations, contractors' estimates, and other specialists' appointments as necessary. Attends trials, arbitration, ADR and face-to face negotiations as required. Assists with monitoring quality of services rendered by appraisers, law firms, structured settlement vendors, rehabilitation vendors, and other experts; makes recommendations to client. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer. Your track record: Ability to understand claims adjudication process 2-5 years' experience in commercial adjusting or other insurance-related work; Xactimate experience a plus. Knowledge of casualty claim law and jurisdictional issues; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential. Research and investigative abilities; negotiating, conflict resolution and persuasion abilities. Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills. Active license, or ability to promptly obtain such, in the assigned state(s). We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.
01/31/2021
Full time
Would you like to contribute to a company who has doubled in size in just a few years? Engle Martin & Associates has done just that and currently has a career opportunity for a Senior Adjuster within the Greater Boston, MA area! This exciting role will be dedicated primarily to General Liability Property Damage (GLPD) claims. Engle Martin and Associates (a division of Cor Partners) is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. This important role effectively determines and communicates the extent of loss or damage associated with commercial claims in a variety of business classes. In doing so, we demonstrate Our Foundation: Together, we commit to impacting lives and serving with passion . What you will do: Determines appropriate methods and extent of needed investigation for all assigned claims; conduct investigation primarily through field visits and phone contact, obtaining medical reports and, appraisals, conducting insured, witness and claimant interviews and/or statements, and completing site inspections or other necessary fact-finding methods to establish liability and proper coverage. Arranges medical examinations, contractors' estimates, and other specialists' appointments as necessary. Attends trials, arbitration, ADR and face-to face negotiations as required. Assists with monitoring quality of services rendered by appraisers, law firms, structured settlement vendors, rehabilitation vendors, and other experts; makes recommendations to client. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer. Your track record: Ability to understand claims adjudication process 2-5 years' experience in commercial adjusting or other insurance-related work; Xactimate experience a plus. Knowledge of casualty claim law and jurisdictional issues; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential. Research and investigative abilities; negotiating, conflict resolution and persuasion abilities. Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills. Active license, or ability to promptly obtain such, in the assigned state(s). We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.
Claim Specialist - Proximity
State Farm Mutual Automobile Insurance Company Barstow, California
One Company…Many Careers! A Day In The Life Of A Claims Specialist in Fire Proximity - req13668 Do you enjoy helping others? Can you see yourself being the face of State Farm helping our policy holders in their time of need? This position is for a Field Property Claim Specialist - Proximity, handling accidental and weather-related homeowners, commercial, and large loss claims. You will be the first point of contact to meet with our insureds, to explain coverage, estimate damages and help them recover from the unexpected. As a Fortune 50 Company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. This is a work from home and virtual office environment in which you start your day from home but will have a mobile office/vehicle to work from and utilize for transportation to and from your appointments. LOCATION: Barstow, California territory and surrounding area. Selected candidates will be required to reside within one of the zip codes associated with the location for which they are selected. This is not negotiable. *The acceptable zip codes for residency are as follows: 92285, 92301, 92304, 92307, 92309, 92310, 92311, 92312, 92323, 92327, 92332, 92338, 92342, 92347, 92356, 92364, 92365, 92366, 92368, 92392, 92393, 92394, 92395, 92398 We Are Looking for Candidates With Must Have Skills/Technologies: Physical agility required to allow for frequent lifting, carrying, unfolding and climbing a ladder utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights for inspection of both residential and commercial structures. The ability to crawl in tight spaces Excellent customer service, relationship building skills, and decision making skills. You must have a valid driver's license Preferred Technical Skills: Xactimate, XactContents Preferred Skills, Knowledge, and Experience: Relevant field property claims adjusting experience and/or construction background is preferred. What You Can Expect Must be willing to work flexible work shifts as operations dictates. May work irregular hours, including weekends, and holidays, based on workload and job requirements. There is potential for overtime pay in this role. Training will be virtual for the first 5-10 weeks and vary upon selected candidate's experience. One week of training will take place in Bloomington, IL and all expenses will be paid. If relocation is required, it should occur before the training/start date You may be required to obtain a Property and Casualty Adjuster's License Candidates may often be required to work outside of their assigned territory as business needs dictates Next Steps - Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. What's In It For You Competitive Benefits, Pay and Bonus Potential! Volunteer opportunities: Get involved and give back to the community! Tuition Reimbursement: We support opportunities for you to learn and grow! A Learning Culture: Mentoring, Professional Designations, Employee Development, and more… 401k Plan and FULLY FUNDED PENSION PLAN! Dress Code: We trust our employees to dress for their day We embrace Diversity and Inclusion Learn more about our benefits at State Farm Careers We are not just offering a job but a meaningful career! We're here to help life go right® Come join our passionate team! Employment Type: Regular Full-Time Shift: Any/All Weekends: Periodic #LI-KF1 PM18 LI-KF1
09/24/2020
Full time
One Company…Many Careers! A Day In The Life Of A Claims Specialist in Fire Proximity - req13668 Do you enjoy helping others? Can you see yourself being the face of State Farm helping our policy holders in their time of need? This position is for a Field Property Claim Specialist - Proximity, handling accidental and weather-related homeowners, commercial, and large loss claims. You will be the first point of contact to meet with our insureds, to explain coverage, estimate damages and help them recover from the unexpected. As a Fortune 50 Company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. This is a work from home and virtual office environment in which you start your day from home but will have a mobile office/vehicle to work from and utilize for transportation to and from your appointments. LOCATION: Barstow, California territory and surrounding area. Selected candidates will be required to reside within one of the zip codes associated with the location for which they are selected. This is not negotiable. *The acceptable zip codes for residency are as follows: 92285, 92301, 92304, 92307, 92309, 92310, 92311, 92312, 92323, 92327, 92332, 92338, 92342, 92347, 92356, 92364, 92365, 92366, 92368, 92392, 92393, 92394, 92395, 92398 We Are Looking for Candidates With Must Have Skills/Technologies: Physical agility required to allow for frequent lifting, carrying, unfolding and climbing a ladder utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights for inspection of both residential and commercial structures. The ability to crawl in tight spaces Excellent customer service, relationship building skills, and decision making skills. You must have a valid driver's license Preferred Technical Skills: Xactimate, XactContents Preferred Skills, Knowledge, and Experience: Relevant field property claims adjusting experience and/or construction background is preferred. What You Can Expect Must be willing to work flexible work shifts as operations dictates. May work irregular hours, including weekends, and holidays, based on workload and job requirements. There is potential for overtime pay in this role. Training will be virtual for the first 5-10 weeks and vary upon selected candidate's experience. One week of training will take place in Bloomington, IL and all expenses will be paid. If relocation is required, it should occur before the training/start date You may be required to obtain a Property and Casualty Adjuster's License Candidates may often be required to work outside of their assigned territory as business needs dictates Next Steps - Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. What's In It For You Competitive Benefits, Pay and Bonus Potential! Volunteer opportunities: Get involved and give back to the community! Tuition Reimbursement: We support opportunities for you to learn and grow! A Learning Culture: Mentoring, Professional Designations, Employee Development, and more… 401k Plan and FULLY FUNDED PENSION PLAN! Dress Code: We trust our employees to dress for their day We embrace Diversity and Inclusion Learn more about our benefits at State Farm Careers We are not just offering a job but a meaningful career! We're here to help life go right® Come join our passionate team! Employment Type: Regular Full-Time Shift: Any/All Weekends: Periodic #LI-KF1 PM18 LI-KF1

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