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on site property manager
Residential Community Manager
Asset Living Denver, Colorado
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Complete weekly/daily office & maintenance staff schedules and assignments Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary. Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance and consistency with Company policies and procedures Financial Management Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments Develop yearly operating budgets/forecasts Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis. Monitor the timely receipt, reconciliation, and coding of all vendor invoices Ensure property closeout is completed on time and ownership financial reports are accurate Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies & systems Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Deal with resident complaints, concerns, and requests to ensure resident satisfaction Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents Administrative & Maintenance Management Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.) Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., "walk" units to ensure make-ready and work orders are completed) Education/experience High School Diploma or Equivalent; Bachelor's degree preferred or four year's experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies). The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $90000 per year to $95000 per year This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,
10/29/2025
Full time
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Complete weekly/daily office & maintenance staff schedules and assignments Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary. Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance and consistency with Company policies and procedures Financial Management Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments Develop yearly operating budgets/forecasts Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis. Monitor the timely receipt, reconciliation, and coding of all vendor invoices Ensure property closeout is completed on time and ownership financial reports are accurate Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies & systems Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Deal with resident complaints, concerns, and requests to ensure resident satisfaction Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents Administrative & Maintenance Management Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.) Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., "walk" units to ensure make-ready and work orders are completed) Education/experience High School Diploma or Equivalent; Bachelor's degree preferred or four year's experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies). The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $90000 per year to $95000 per year This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,
Assistant Manager-Lions Manor Senior Apartments in Monterey Park
WSH Management, Inc. Monterey Park, California
Job Description Position Summary The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors. This role supports the Property Manager and works closely with the Leasing Specialist, Service Coordinator, and Maintenance Technicians. The Assistant Property Manager is responsible for assisting with the leasing, marketing, affordable housing program compliance, resident relations, and financial record-keeping. Duties include computing, classifying, and recording numerical data, processing vendor payments and resident rent payments, and maintaining accurate property accounting records. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you'll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: $30 to $34 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match 1 bedroom unit offered to live on site What you'll do: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Our ideal candidate: 2 years minimum property manager experience A minimum of one-year experience in a customer service-related industry and one year of apartment leasing experience, or a combination of accounting skills/education with customer service experience Current Yardi Voyager experience preferred Strong attention to detail and sales ability Proficient with Microsoft Office (Word, Excel, Outlook) and office equipment (phone, calculator, copier, fax, etc.) Valid driver's license, acceptable driving record, and proof of vehicle insurance High school diploma or equivalent required; some college preferred Must pass a background and drug screening (a conviction does not necessarily disqualify employment) Only qualified candidates will be contacted B i-Lingual in English and Spanish Education/ Experience 2 years minimum property manager experience AA or BA degree, 2-3 years as Admin Asst., Certifications, etc. preferred National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain pri or to interacting with prospective residents. Technical Skills Administrative/ Office Skills- Typing speed, bilingual, Internet skills, Excel, Data Entry, etc. Excellent command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English languag e and ability to communicate effectively with others. Excellent writing and proofreading skills. Competence in operation of telephone, business calculator, copy machine, facsimile, scanning, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook. Yardi CheckScan Yardi PayScan WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details
10/29/2025
Full time
Job Description Position Summary The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors. This role supports the Property Manager and works closely with the Leasing Specialist, Service Coordinator, and Maintenance Technicians. The Assistant Property Manager is responsible for assisting with the leasing, marketing, affordable housing program compliance, resident relations, and financial record-keeping. Duties include computing, classifying, and recording numerical data, processing vendor payments and resident rent payments, and maintaining accurate property accounting records. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you'll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: $30 to $34 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match 1 bedroom unit offered to live on site What you'll do: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Our ideal candidate: 2 years minimum property manager experience A minimum of one-year experience in a customer service-related industry and one year of apartment leasing experience, or a combination of accounting skills/education with customer service experience Current Yardi Voyager experience preferred Strong attention to detail and sales ability Proficient with Microsoft Office (Word, Excel, Outlook) and office equipment (phone, calculator, copier, fax, etc.) Valid driver's license, acceptable driving record, and proof of vehicle insurance High school diploma or equivalent required; some college preferred Must pass a background and drug screening (a conviction does not necessarily disqualify employment) Only qualified candidates will be contacted B i-Lingual in English and Spanish Education/ Experience 2 years minimum property manager experience AA or BA degree, 2-3 years as Admin Asst., Certifications, etc. preferred National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain pri or to interacting with prospective residents. Technical Skills Administrative/ Office Skills- Typing speed, bilingual, Internet skills, Excel, Data Entry, etc. Excellent command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English languag e and ability to communicate effectively with others. Excellent writing and proofreading skills. Competence in operation of telephone, business calculator, copy machine, facsimile, scanning, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook. Yardi CheckScan Yardi PayScan WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details
Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite
WSH Management, Inc. Torrance, California
Position Summary The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson, a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer Primary Responsibilities: Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed. Reports to: Property Manager What we Offer: $30 to $32 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match Schedule: Monday to Friday 8-5pm About the role: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What you'll do: Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Ability to work a flexible schedule. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Preferred Experience/ Qualifications: • Tax Credit work experience is a must • High School Diploma or equivalent required; some college preferred. • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. • Must possess strong attention to detail and sales ability. • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. . click apply for full job details
10/29/2025
Full time
Position Summary The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson, a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer Primary Responsibilities: Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed. Reports to: Property Manager What we Offer: $30 to $32 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match Schedule: Monday to Friday 8-5pm About the role: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What you'll do: Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Ability to work a flexible schedule. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Preferred Experience/ Qualifications: • Tax Credit work experience is a must • High School Diploma or equivalent required; some college preferred. • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. • Must possess strong attention to detail and sales ability. • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. . click apply for full job details
Make Ready Technician
BH Lenexa, Kansas
Job Details Job Location The Meadows Apartment Homes KS - Lenexa, KS Position Type Full Time 30-40 hours per week Education Level High School Salary Range $18.00 - $20.50 Hourly Travel Percentage Up to 25% Job Shift Day Monday - Friday Job Category Real Estate Description Position: Make Ready Technician JOB TITLE: Make Ready Technician REPORTS TO: Community Manager DIRECT REPORTS: No Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the â Best Workplace for Women,â â Best Workplace for Millennials,â and â Best Workplaces for Diversity.â Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ ve come from and are ready to tackle whatâ s next. Come join us! Role Overview As the Make Ready Technician, youâ ll have a big mission. If you choose to accept it, your mission will be to ensure that all vacant apartment units are restored to market-ready status in a timely manner. This position will also perform general repairs and assist in the overall maintenance of the property's interior and exterior. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as â whatâ was done here at BH! Key Responsibilities Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. Performs repairs, replacements, and upkeep related to exterior grounds and common areas of the property. Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager. Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines. Responsible for the maintenance and security of all property-issued tools. Post notices to vacate and other community communication, if applicable. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Other duties as assigned. You Have General maintenance and safety experience. Basic computer skills/knowledge required to perform job functions. Regularly performs manual, task-oriented work under direct supervision. High School or GED (General Education Diploma) is a plus. Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Entry level Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours as needed to meet business needs. BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Qualifications .
10/29/2025
Full time
Job Details Job Location The Meadows Apartment Homes KS - Lenexa, KS Position Type Full Time 30-40 hours per week Education Level High School Salary Range $18.00 - $20.50 Hourly Travel Percentage Up to 25% Job Shift Day Monday - Friday Job Category Real Estate Description Position: Make Ready Technician JOB TITLE: Make Ready Technician REPORTS TO: Community Manager DIRECT REPORTS: No Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the â Best Workplace for Women,â â Best Workplace for Millennials,â and â Best Workplaces for Diversity.â Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ ve come from and are ready to tackle whatâ s next. Come join us! Role Overview As the Make Ready Technician, youâ ll have a big mission. If you choose to accept it, your mission will be to ensure that all vacant apartment units are restored to market-ready status in a timely manner. This position will also perform general repairs and assist in the overall maintenance of the property's interior and exterior. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as â whatâ was done here at BH! Key Responsibilities Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. Performs repairs, replacements, and upkeep related to exterior grounds and common areas of the property. Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager. Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines. Responsible for the maintenance and security of all property-issued tools. Post notices to vacate and other community communication, if applicable. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Other duties as assigned. You Have General maintenance and safety experience. Basic computer skills/knowledge required to perform job functions. Regularly performs manual, task-oriented work under direct supervision. High School or GED (General Education Diploma) is a plus. Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Entry level Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours as needed to meet business needs. BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Qualifications .
Assistant Property Manager
NALS Apartment Homes Albuquerque, New Mexico
NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities. We are looking for an experienced Assistant Property Manager to help lead our team at Del Rio Apartments , located in Albuquerque, New Mexico. Benefits and Perks Starting compensation: $21 - $22 an hour Leasing/renewal commissions 30% rent discount 10+ days of paid time-off in your first year of employment Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance 401(k) with generous employer match Employee assistance program Wellness programs Employee referral program Amazing opportunities for career progression Along with tons of other great benefits and amazing perks! Your primary responsibility is to support and aid the Property Manager in the day-to-day operations of the apartment community by providing leadership, motivation, and consistent direction to the on-site staff. In addition: Coordinate the responsibilities and activities of the apartment community employees either under the supervision of, or in the absence of, the Property Manager. Assist in hiring, training, supervising, evaluating, and disciplining of leasing staff. Accurately prepare daily, weekly, and monthly financial and leasing reports in a timely manner. Responsible for collection, posting, and depositing of all rental payments according to company accounting policies and procedures. Assist in coordinating monthly newsletter and other marketing strategies. Maintain company vendor and payable files. Research and ensure follow up on outstanding invoices before posting payables. Obtain required paperwork on new vendors, including, but not limited to, W-9's and certificates of insurance. Maintain company customer service standards. Clearly and effectively assist current residents with concerns and needs, approve or reject resident applications based on established guidelines, ensure follow-up activity with new and existing residents in a professional manner in order to establish and maintain positive resident relations, and attend resident functions unless supervisor directs otherwise. Assist with leasing duties as needed. Tour community with prospective residents, lease apartments, and notify applicants on status of pending applications. Handle all aspects of past resident collections including but not limited to payment arrangements, mail out follow up letters, and forwarding all past due accounts to collections. Prepare SDR's on a weekly basis. Accurately determine charges to resident's accounts using the Property's Move-out Charges Summary. Notify residents in writing within local law timeframe of move-out for charges owed or deposit refund. Accurate and timely preparation of the following letters to residents according to the following schedule (dates and notices may vary depending on applicable state laws): (a) 6th - Initial Late Notice (b) 8th - Rent increase notice for resident's not yet renewed (c) 11th - Second late notices/notification of lien or lockout (d) 15th - 3-day notice to vacate, electric bills. Walk the property weekly. Maintain the appearance of the apartment community according to established standards on a daily basis. Inspect grounds, models, and leasing office for eye appeal and marketability. Notify residents in writing for lease violations in regard to barbecues, storage of non-approved items on balconies and patios, parking violations, noise violations, etc. Analyze and monitor the community market conditions in order to anticipate market changes or trends that could affect the profitability of the apartment community. Complete quality control as directed by supervisor. Perform additional duties as assigned. Minimum 1 year of experience in property management, preferably as an Assistant Property Manager. This position requires the ability to deal with residents, prospects, and vendors in a professional manner. Must possess demonstrable and verifiable skills associated with sales, clerical, supervisory, human relations, and bookkeeping. Should be competent with Microsoft Office and basic computer knowledge. Must possess good telephone/communication skills. Capable of walking up and down stairs to inspect and show apartments. Lifting up to 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department. Valid driver's license along with current auto insurance may be required. 40-hour work week. This career position is a great opportunity for someone who is seeking longevity and growth. Check us out on Facebook and Instagram . Compensation details: 21-22 Hourly Wage PI237fe3db1ded-1157
10/29/2025
Full time
NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities. We are looking for an experienced Assistant Property Manager to help lead our team at Del Rio Apartments , located in Albuquerque, New Mexico. Benefits and Perks Starting compensation: $21 - $22 an hour Leasing/renewal commissions 30% rent discount 10+ days of paid time-off in your first year of employment Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance 401(k) with generous employer match Employee assistance program Wellness programs Employee referral program Amazing opportunities for career progression Along with tons of other great benefits and amazing perks! Your primary responsibility is to support and aid the Property Manager in the day-to-day operations of the apartment community by providing leadership, motivation, and consistent direction to the on-site staff. In addition: Coordinate the responsibilities and activities of the apartment community employees either under the supervision of, or in the absence of, the Property Manager. Assist in hiring, training, supervising, evaluating, and disciplining of leasing staff. Accurately prepare daily, weekly, and monthly financial and leasing reports in a timely manner. Responsible for collection, posting, and depositing of all rental payments according to company accounting policies and procedures. Assist in coordinating monthly newsletter and other marketing strategies. Maintain company vendor and payable files. Research and ensure follow up on outstanding invoices before posting payables. Obtain required paperwork on new vendors, including, but not limited to, W-9's and certificates of insurance. Maintain company customer service standards. Clearly and effectively assist current residents with concerns and needs, approve or reject resident applications based on established guidelines, ensure follow-up activity with new and existing residents in a professional manner in order to establish and maintain positive resident relations, and attend resident functions unless supervisor directs otherwise. Assist with leasing duties as needed. Tour community with prospective residents, lease apartments, and notify applicants on status of pending applications. Handle all aspects of past resident collections including but not limited to payment arrangements, mail out follow up letters, and forwarding all past due accounts to collections. Prepare SDR's on a weekly basis. Accurately determine charges to resident's accounts using the Property's Move-out Charges Summary. Notify residents in writing within local law timeframe of move-out for charges owed or deposit refund. Accurate and timely preparation of the following letters to residents according to the following schedule (dates and notices may vary depending on applicable state laws): (a) 6th - Initial Late Notice (b) 8th - Rent increase notice for resident's not yet renewed (c) 11th - Second late notices/notification of lien or lockout (d) 15th - 3-day notice to vacate, electric bills. Walk the property weekly. Maintain the appearance of the apartment community according to established standards on a daily basis. Inspect grounds, models, and leasing office for eye appeal and marketability. Notify residents in writing for lease violations in regard to barbecues, storage of non-approved items on balconies and patios, parking violations, noise violations, etc. Analyze and monitor the community market conditions in order to anticipate market changes or trends that could affect the profitability of the apartment community. Complete quality control as directed by supervisor. Perform additional duties as assigned. Minimum 1 year of experience in property management, preferably as an Assistant Property Manager. This position requires the ability to deal with residents, prospects, and vendors in a professional manner. Must possess demonstrable and verifiable skills associated with sales, clerical, supervisory, human relations, and bookkeeping. Should be competent with Microsoft Office and basic computer knowledge. Must possess good telephone/communication skills. Capable of walking up and down stairs to inspect and show apartments. Lifting up to 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department. Valid driver's license along with current auto insurance may be required. 40-hour work week. This career position is a great opportunity for someone who is seeking longevity and growth. Check us out on Facebook and Instagram . Compensation details: 21-22 Hourly Wage PI237fe3db1ded-1157
PK Management, LLC
Sr. Property Manager
PK Management, LLC Charlotte, North Carolina
PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Senior Property Manager (Project Based Section 8 and Tax Credit Experience is Required). Great benefits including health, life, vacation and 401K! Equal Opportunity Employer. Job Summary A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Qualifications/Requirements Education: High School Diploma/GED required; some college Work Experience: 3-5 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license & insurance required.
10/29/2025
Full time
PK Management, LLC, A leading property management company in the multi-housing industry, has an opening for a full-time Senior Property Manager (Project Based Section 8 and Tax Credit Experience is Required). Great benefits including health, life, vacation and 401K! Equal Opportunity Employer. Job Summary A Sr. Property Manager is responsible for all operational and financial aspects of a property with 300 - 500 units or multiple small properties with 300-500 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the properties in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Qualifications/Requirements Education: High School Diploma/GED required; some college Work Experience: 3-5 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license & insurance required.
Make Ready Technician
BH Galveston, Texas
Job Details Job Location Captains Landing Apartments - Galveston, TX Position Type Full Time 30-40 hours per week Education Level Not Specified Salary Range $17.00 - $18.00 Hourly Travel Percentage Up to 25% Job Shift Day - including weekends Job Category Real Estate Description Position: Make Ready Technician JOB TITLE: Make Ready Technician REPORTS TO: Community Manager DIRECT REPORTS: No Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the â Best Workplace for Women,â â Best Workplace for Millennials,â and â Best Workplaces for Diversity.â Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ ve come from and are ready to tackle whatâ s next. Come join us! Role Overview As the Make Ready Technician, youâ ll have a big mission. If you choose to accept it, your mission will be to ensure that all vacant apartment units are restored to market-ready status in a timely manner. This position will also perform general repairs and assist in the overall maintenance of the property's interior and exterior. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as â whatâ was done here at BH! Key Responsibilities Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. Performs repairs, replacements, and upkeep related to exterior grounds and common areas of the property. Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager. Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines. Responsible for the maintenance and security of all property-issued tools. Post notices to vacate and other community communication, if applicable. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Other duties as assigned. You Have General maintenance and safety experience. Basic computer skills/knowledge required to perform job functions. Regularly performs manual, task-oriented work under direct supervision. High School or GED (General Education Diploma) is a plus. Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Entry level Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours as needed to meet business needs. BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Qualifications .
10/29/2025
Full time
Job Details Job Location Captains Landing Apartments - Galveston, TX Position Type Full Time 30-40 hours per week Education Level Not Specified Salary Range $17.00 - $18.00 Hourly Travel Percentage Up to 25% Job Shift Day - including weekends Job Category Real Estate Description Position: Make Ready Technician JOB TITLE: Make Ready Technician REPORTS TO: Community Manager DIRECT REPORTS: No Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the â Best Workplace for Women,â â Best Workplace for Millennials,â and â Best Workplaces for Diversity.â Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ ve come from and are ready to tackle whatâ s next. Come join us! Role Overview As the Make Ready Technician, youâ ll have a big mission. If you choose to accept it, your mission will be to ensure that all vacant apartment units are restored to market-ready status in a timely manner. This position will also perform general repairs and assist in the overall maintenance of the property's interior and exterior. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as â whatâ was done here at BH! Key Responsibilities Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. Performs repairs, replacements, and upkeep related to exterior grounds and common areas of the property. Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager. Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines. Responsible for the maintenance and security of all property-issued tools. Post notices to vacate and other community communication, if applicable. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Other duties as assigned. You Have General maintenance and safety experience. Basic computer skills/knowledge required to perform job functions. Regularly performs manual, task-oriented work under direct supervision. High School or GED (General Education Diploma) is a plus. Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Entry level Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours as needed to meet business needs. BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Qualifications .
Property Manager-San Antonio Senior Apts.- Norwalk, CA
WSH Management, Inc. Norwalk, California
Position Summary WSH Management is currently recruiting for a Resident Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA. This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Resident Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Resident Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Resident Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver's license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: • College degree preferred. . click apply for full job details
10/29/2025
Full time
Position Summary WSH Management is currently recruiting for a Resident Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA. This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Resident Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Resident Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Resident Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver's license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: • College degree preferred. . click apply for full job details
USAA
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Maintenance Technician for Apartments in North Hollywood, CA
WSH Management, Inc. North Hollywood, California
We are currently seeking an experienced Maintenance Technician to join the team to service 3 apartment communities in North Hollywood, CA: Simpson Saticoy has 40 units, Simpson Family has 5 units, Lankershim has 30 units (all 3 properties cover one role) About the Role We are seeking an experienced Maintenance Technician to service three apartment communities. Responsibilities include completing work orders, performing preventative maintenance, maintaining property cleanliness, and responding to emergency calls. Duties cover units, grounds, amenities, and parking areas, including electrical, plumbing, HVAC, and appliance repairs. The role requires versatility, strong problem-solving skills, and a customer-focused mindset. You will work as part of a team and may be on call for after-hours emergencies. Preferred Experience/Abilities: • Requires a minimum of two (2) years Apartment Maintenance or equivalent • Effective written and verbal communication skills • Strong customer service, communication and interpersonal skills required. • Proven working experience in electrical, plumbing, HVAC, appliance repairs etc. • Proven working experience as a janitor / porter • Ability to handle heavy equipment and machinery • Knowledge of cleaning chemicals and supplies • Familiarity with Safety Data Sheets • Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. • Candidates must have their own transportation (Federal mileage rates and guidelines apply) What we Offer: Salary: $26.00 to $27.00 per hour On-call for after-hours emergencies Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Schedule: Monday to Friday, 8-5pm within 3 properties 1 bedroom apartment included to live onsite at the Lankershim Apartment community Maintenance Technician Job Responsibilities: Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed. Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent. Implementation and supervision of Preventative Maintenance program. Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks. Completes and submits a monthly property safety inspection report to the Resident Manager. Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors. Directs contracted projects to verify adherence to specifications. Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture. Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.) Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents. Assembles and analyzes contract bids and submits bids and recommendations to superiors for action. Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required. Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required. If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement. Support office staff in efforts of safety and security of the property. Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition. Meet and be personable and professional with community residents. Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations. Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards. Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance. Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems. Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc. Re-key locks and cut keys. Repair electrical and plumbing problems. Provide carpentry and sheet rock repairs. Fix problem with cleanliness of property including trash and hallways. Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders. Can use power machinery properly and safely. Driving to local areas when necessary. Keep cellular telephone on at all times during working hours and while on call. Know property rules and regulations and inform Property Manager of non-compliance. Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies. Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested. Daily review of all emails and respond as necessary within 24 hours. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Minimum Qualifications/ Preferred Qualifications High School Diploma or equivalent. 2+ years of relevant experience in apartment maintenance, multi community, hotel/motel, facilities management, construction or handyman. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties. Able to support maintenance rotating schedule within 3 apartment locations within 2 mile radius On call and weekend service experience. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Proven working experience in electrical, plumbing, appliance repairs etc. Proven working experience as a janitor / porter. Ability to handle heavy equipment and machinery. Knowledge of cleaning chemicals and supplies. Familiarity with Safety Data Sheets. Candidate must have own transportation (Federal mileage rates and guidelines apply). Must possess a valid driver's license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.). Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. Only qualified candidates will be contacted. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. At WSH, we believe that great people make great communities. That's why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we're committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development - we'd love to welcome you to our team. WSH Management has managed senior and multi-family properties since we began operations 25 years ago and are very experienced in the management of both Affordable and Market Rate Apartment Communities. We currently manage over 80 properties in California and have over 200 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO Compensation details: 26-27 Hourly Wage PIebf5f537ae11-7257
10/29/2025
Full time
We are currently seeking an experienced Maintenance Technician to join the team to service 3 apartment communities in North Hollywood, CA: Simpson Saticoy has 40 units, Simpson Family has 5 units, Lankershim has 30 units (all 3 properties cover one role) About the Role We are seeking an experienced Maintenance Technician to service three apartment communities. Responsibilities include completing work orders, performing preventative maintenance, maintaining property cleanliness, and responding to emergency calls. Duties cover units, grounds, amenities, and parking areas, including electrical, plumbing, HVAC, and appliance repairs. The role requires versatility, strong problem-solving skills, and a customer-focused mindset. You will work as part of a team and may be on call for after-hours emergencies. Preferred Experience/Abilities: • Requires a minimum of two (2) years Apartment Maintenance or equivalent • Effective written and verbal communication skills • Strong customer service, communication and interpersonal skills required. • Proven working experience in electrical, plumbing, HVAC, appliance repairs etc. • Proven working experience as a janitor / porter • Ability to handle heavy equipment and machinery • Knowledge of cleaning chemicals and supplies • Familiarity with Safety Data Sheets • Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. • Candidates must have their own transportation (Federal mileage rates and guidelines apply) What we Offer: Salary: $26.00 to $27.00 per hour On-call for after-hours emergencies Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Schedule: Monday to Friday, 8-5pm within 3 properties 1 bedroom apartment included to live onsite at the Lankershim Apartment community Maintenance Technician Job Responsibilities: Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed. Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent. Implementation and supervision of Preventative Maintenance program. Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks. Completes and submits a monthly property safety inspection report to the Resident Manager. Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors. Directs contracted projects to verify adherence to specifications. Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture. Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.) Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents. Assembles and analyzes contract bids and submits bids and recommendations to superiors for action. Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required. Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required. If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement. Support office staff in efforts of safety and security of the property. Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition. Meet and be personable and professional with community residents. Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations. Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards. Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance. Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems. Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc. Re-key locks and cut keys. Repair electrical and plumbing problems. Provide carpentry and sheet rock repairs. Fix problem with cleanliness of property including trash and hallways. Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders. Can use power machinery properly and safely. Driving to local areas when necessary. Keep cellular telephone on at all times during working hours and while on call. Know property rules and regulations and inform Property Manager of non-compliance. Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies. Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested. Daily review of all emails and respond as necessary within 24 hours. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Minimum Qualifications/ Preferred Qualifications High School Diploma or equivalent. 2+ years of relevant experience in apartment maintenance, multi community, hotel/motel, facilities management, construction or handyman. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties. Able to support maintenance rotating schedule within 3 apartment locations within 2 mile radius On call and weekend service experience. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Proven working experience in electrical, plumbing, appliance repairs etc. Proven working experience as a janitor / porter. Ability to handle heavy equipment and machinery. Knowledge of cleaning chemicals and supplies. Familiarity with Safety Data Sheets. Candidate must have own transportation (Federal mileage rates and guidelines apply). Must possess a valid driver's license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.). Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. Only qualified candidates will be contacted. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. At WSH, we believe that great people make great communities. That's why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we're committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development - we'd love to welcome you to our team. WSH Management has managed senior and multi-family properties since we began operations 25 years ago and are very experienced in the management of both Affordable and Market Rate Apartment Communities. We currently manage over 80 properties in California and have over 200 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO Compensation details: 26-27 Hourly Wage PIebf5f537ae11-7257
USAA
Customer Service Advisor
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Real Estate Representative
Lamar Advertising Company York, Pennsylvania
If you have an interest in business real estate, we have a unique opportunity for you! The Real Estate Representative works alongside local management to maintain our billboard real estate portfolio. This includes all real estate-related functions and activities necessary to profitably secure, maintain, and grow the company's real estate portfolio. Our Lamar office in York, Pennsylvania is in search of a new real estate team member to help us enhance the outdoor advertising in Lancaster, PA and the surrounding areas. Why Lamar? Our team prioritizes work-life balance and understands that family comes first, all while providing professional and outstanding service to our customers. Join us in a casual, comfortable atmosphere where you can be yourself and make a positive impact in the lives of others. Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Check out these videos to learn more about Lamar: About Us Our Relationships Giving Back Program What you can expect from us: A Mon - Fri, 8a - 5p work schedule An hourly range of $22.50 - $24/ hour dependent on relevant experience and qualifications 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays, including President's day and Juneteenth A comprehensive 4 week training program, including on the job development Career advancement opportunities Ongoing professional development and internal leadership programs to maximize your career potential Multiple medical plan options and health savings account Hospital, Critical Illness, and Accident coverage Short & long-term disability and paid parental leave Employee Stock purchase plan 401k plan with company match Wellness program incentives such as medical plan premium holidays and HSA contributions What we're looking for in YOU: Ability to learn city and state codes/regulations including permitting and zoning variances Ability to work in a fast-paced environment and prioritize demands to meet deadlines Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Adobe and the enthusiasm to develop new web application skills Skill in speaking with persons of various social, cultural, economic, and educational backgrounds. Attention to detail in composing, typing and proofing materials Knowledge of basic accounting skills and practices Ability to operate within a set yearly budget Ability to establish and maintain cooperative working relationships, both internally and externally. Ability to handle confidential information and situations. One of the three education and experience requirements must be met for consideration: An Associates degree with 1 year of experience in business, real estate, leasing, or another related field, 2 years of experience in business, real estate, leasing, or another related field OR Bachelor's degree with a concentration in a related field such as business or real estate. Additional requirements/preferences: Current and valid driver's license is required. This role requires occasional day travel to the Maryland Counties of Cecil, Harford, and Carroll. Real estate license and/or notary license is preferred. 1-3 years of experience in land acquisition, zoning, and land use planning is preferred. Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in your life as a Property Management Coordinator includes: Entering, maintaining, and routinely auditing data and documentation to ensure accurate accounting, recordkeeping, and file management within various internal software applications Acting as the first point of contact with existing and potential landowners Maintaining an accurate record of state and local zoning ordinances and monitoring any proposed zoning applications or changes You'll also be responsible for assisting with: Monitoring and analyzing critical operational data associated with numerous land lease agreements, owned properties, and other real estate assets Creating and maintaining an up-to-date market abstract by identifying areas for growth or relocation of existing assets that meet the criteria for permitting Monitoring competitor activity and permitting practices Engaging in landowner negotiation and conflict resolution. Preparing and presenting agreements with landowners and their agents/representatives Coordinating and overseeing the due diligence and purchase process for approved easement and land Collecting and processing of property tax invoices for company-owned real estate Preparing monthly and/or annual percentage/overage payments and applicable consumer price index (CPI) adjustments for manager review and approval Securing and renewing all applicable governmental approvals including, but not limited to, variances, construction, vegetation, and conditional use permits associated with new or existing sign sites Collaborating with internal company departments and landowners to ensure continued access to the company's signs and resolving any appearance or vegetation issues Physical Demands and Work Environment: The primary work environment for this position is an office however driving in the field is also required. The physical demands for this position include light lifting, seeing (with a focus on reading, acuity, depth perception, and peripheral vision), sitting more than 50% of the time, standing, stooping, talking, turning, and Nights spent traveling, away from home, are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EOE/AA: Minorities/Females/Disabled/Protected Veterans or any other State or Federally protected characteristic SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/28/2025
Full time
If you have an interest in business real estate, we have a unique opportunity for you! The Real Estate Representative works alongside local management to maintain our billboard real estate portfolio. This includes all real estate-related functions and activities necessary to profitably secure, maintain, and grow the company's real estate portfolio. Our Lamar office in York, Pennsylvania is in search of a new real estate team member to help us enhance the outdoor advertising in Lancaster, PA and the surrounding areas. Why Lamar? Our team prioritizes work-life balance and understands that family comes first, all while providing professional and outstanding service to our customers. Join us in a casual, comfortable atmosphere where you can be yourself and make a positive impact in the lives of others. Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Check out these videos to learn more about Lamar: About Us Our Relationships Giving Back Program What you can expect from us: A Mon - Fri, 8a - 5p work schedule An hourly range of $22.50 - $24/ hour dependent on relevant experience and qualifications 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays, including President's day and Juneteenth A comprehensive 4 week training program, including on the job development Career advancement opportunities Ongoing professional development and internal leadership programs to maximize your career potential Multiple medical plan options and health savings account Hospital, Critical Illness, and Accident coverage Short & long-term disability and paid parental leave Employee Stock purchase plan 401k plan with company match Wellness program incentives such as medical plan premium holidays and HSA contributions What we're looking for in YOU: Ability to learn city and state codes/regulations including permitting and zoning variances Ability to work in a fast-paced environment and prioritize demands to meet deadlines Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Adobe and the enthusiasm to develop new web application skills Skill in speaking with persons of various social, cultural, economic, and educational backgrounds. Attention to detail in composing, typing and proofing materials Knowledge of basic accounting skills and practices Ability to operate within a set yearly budget Ability to establish and maintain cooperative working relationships, both internally and externally. Ability to handle confidential information and situations. One of the three education and experience requirements must be met for consideration: An Associates degree with 1 year of experience in business, real estate, leasing, or another related field, 2 years of experience in business, real estate, leasing, or another related field OR Bachelor's degree with a concentration in a related field such as business or real estate. Additional requirements/preferences: Current and valid driver's license is required. This role requires occasional day travel to the Maryland Counties of Cecil, Harford, and Carroll. Real estate license and/or notary license is preferred. 1-3 years of experience in land acquisition, zoning, and land use planning is preferred. Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in your life as a Property Management Coordinator includes: Entering, maintaining, and routinely auditing data and documentation to ensure accurate accounting, recordkeeping, and file management within various internal software applications Acting as the first point of contact with existing and potential landowners Maintaining an accurate record of state and local zoning ordinances and monitoring any proposed zoning applications or changes You'll also be responsible for assisting with: Monitoring and analyzing critical operational data associated with numerous land lease agreements, owned properties, and other real estate assets Creating and maintaining an up-to-date market abstract by identifying areas for growth or relocation of existing assets that meet the criteria for permitting Monitoring competitor activity and permitting practices Engaging in landowner negotiation and conflict resolution. Preparing and presenting agreements with landowners and their agents/representatives Coordinating and overseeing the due diligence and purchase process for approved easement and land Collecting and processing of property tax invoices for company-owned real estate Preparing monthly and/or annual percentage/overage payments and applicable consumer price index (CPI) adjustments for manager review and approval Securing and renewing all applicable governmental approvals including, but not limited to, variances, construction, vegetation, and conditional use permits associated with new or existing sign sites Collaborating with internal company departments and landowners to ensure continued access to the company's signs and resolving any appearance or vegetation issues Physical Demands and Work Environment: The primary work environment for this position is an office however driving in the field is also required. The physical demands for this position include light lifting, seeing (with a focus on reading, acuity, depth perception, and peripheral vision), sitting more than 50% of the time, standing, stooping, talking, turning, and Nights spent traveling, away from home, are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EOE/AA: Minorities/Females/Disabled/Protected Veterans or any other State or Federally protected characteristic SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Richmark Property Management
Community Manager
Richmark Property Management Glenwood Springs, Colorado
POSITION DESCRIPTION TITLE: Community Manager DEPARTMENT: Sales REPORTS TO: Director of Multifamily Investments FLSA: Exempt WORK SCHEDULE: Full Time TRAVEL REQUIRED: Yes, 10% Pay: $75,000 LOCATION: CO & UT On-site MANAGEMENT: Yes EEO: First/Mid Offs & Mgrs. JOB FAMILY: First/Mid Offs & Mgrs. A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include possessing a thorough understanding of all property operations, including leasing/marketing, customer service, maintenance procedures, administrative duties, and financial management. The Community Manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. It is the Community Manager's responsibility to ensure the successful accomplishment of all fiscal and physical goals set for the property. Essential Duties and Major Responsibilities: Property and Resident Management: Walk all common areas daily to ensure they are clean and well-maintained. Leads, mentors, and directs on-site staff to ensure all of the property's operational goals are achieved. Ensures that all team members present a professional appearance and follow established dress codes, including wearing provided uniforms and name badges as required. Provides exceptional customer service to residents by quickly responding to all complaints, questions, and requests, rushing forward to address and resolve all issues. Directs maintenance team to ensure that all service requests are answered timely and resolved satisfactorily, grounds are well-maintained, and unit turns are accomplished quickly and efficiently. In conjunction the with Maintenance Lead, assures that the make ready board (located within the property management software) is always up to date and maintained in real time. Verifies that all make ready units are walked by a member of the leasing team upon completion and that all units meet expected standards. Maintains occupancy to meet/exceed budgeted expectations and suggests rent growth opportunities. Ensures that renewal offers are delivered timely and works with staff to bolster resident retention. Oversees collection of rent, ensures that late fees are collected, and evictions are filed on schedule. Attends court proceedings for collections/evictions, as necessary. Conducts regular property inspections, ensuring that all physical aspects of the property meet established standards at all times. Team Leadership: Starts each day with a quick staff meeting, setting daily expectations for all team members. Works with staff members to build their skill sets and improve their abilities, always helping team members to grow and develop professionally. Manages time of all staff members to ensure that all required reporting is completed on time. Enthusiastically embraces the company culture, provides a supportive environment for training and growth, demonstrates our drive to maintain the highest of standards, and provides the tools necessary for success. Market and Strategic/Business Support: Strives to stay ahead of competition by possessing a thorough understanding of the local market; draws attention to trends that will impact occupancy and pricing. Ensures that competition research is completed as required. Provides input into the development of annual budgets. Actively manages operational finances, controlling spending to budget. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Manages vendors, ensuring that all work is performed timely, is completed well, and is paid quickly. Assist with other duties as assigned. Education: High school diploma or equivalent is required. Associates degree in relevant field is preferred. Type of Experience Needed to be Successful: 3+ years of management experience is required. Specialized Skills: Basic computer knowledge including Microsoft Word, Excel, Outlook; property management software. Positive attitude and focus on customer service. Sales, leasing, and marketing ability. Experience in social media and technology. Strong time management, organization, problem-solving, and judgment skills. Strong attention to detail and accuracy. Strong written and verbal communication skills. Supervisory Expectations: The position has immediate oversight of 2 or team members performing the same or directly related work as those the position leads, which includes, interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal, and performance, rewarding and disciplining, addressing complaints, resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management in an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit for prolonged periods of time and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: This position works 9:00 AM to 6:00 PM. Hours vary and are dependent on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Personal Appearance - Dresses appropriately for position; keeps self well groomed. . click apply for full job details
10/28/2025
Full time
POSITION DESCRIPTION TITLE: Community Manager DEPARTMENT: Sales REPORTS TO: Director of Multifamily Investments FLSA: Exempt WORK SCHEDULE: Full Time TRAVEL REQUIRED: Yes, 10% Pay: $75,000 LOCATION: CO & UT On-site MANAGEMENT: Yes EEO: First/Mid Offs & Mgrs. JOB FAMILY: First/Mid Offs & Mgrs. A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include possessing a thorough understanding of all property operations, including leasing/marketing, customer service, maintenance procedures, administrative duties, and financial management. The Community Manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. It is the Community Manager's responsibility to ensure the successful accomplishment of all fiscal and physical goals set for the property. Essential Duties and Major Responsibilities: Property and Resident Management: Walk all common areas daily to ensure they are clean and well-maintained. Leads, mentors, and directs on-site staff to ensure all of the property's operational goals are achieved. Ensures that all team members present a professional appearance and follow established dress codes, including wearing provided uniforms and name badges as required. Provides exceptional customer service to residents by quickly responding to all complaints, questions, and requests, rushing forward to address and resolve all issues. Directs maintenance team to ensure that all service requests are answered timely and resolved satisfactorily, grounds are well-maintained, and unit turns are accomplished quickly and efficiently. In conjunction the with Maintenance Lead, assures that the make ready board (located within the property management software) is always up to date and maintained in real time. Verifies that all make ready units are walked by a member of the leasing team upon completion and that all units meet expected standards. Maintains occupancy to meet/exceed budgeted expectations and suggests rent growth opportunities. Ensures that renewal offers are delivered timely and works with staff to bolster resident retention. Oversees collection of rent, ensures that late fees are collected, and evictions are filed on schedule. Attends court proceedings for collections/evictions, as necessary. Conducts regular property inspections, ensuring that all physical aspects of the property meet established standards at all times. Team Leadership: Starts each day with a quick staff meeting, setting daily expectations for all team members. Works with staff members to build their skill sets and improve their abilities, always helping team members to grow and develop professionally. Manages time of all staff members to ensure that all required reporting is completed on time. Enthusiastically embraces the company culture, provides a supportive environment for training and growth, demonstrates our drive to maintain the highest of standards, and provides the tools necessary for success. Market and Strategic/Business Support: Strives to stay ahead of competition by possessing a thorough understanding of the local market; draws attention to trends that will impact occupancy and pricing. Ensures that competition research is completed as required. Provides input into the development of annual budgets. Actively manages operational finances, controlling spending to budget. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Manages vendors, ensuring that all work is performed timely, is completed well, and is paid quickly. Assist with other duties as assigned. Education: High school diploma or equivalent is required. Associates degree in relevant field is preferred. Type of Experience Needed to be Successful: 3+ years of management experience is required. Specialized Skills: Basic computer knowledge including Microsoft Word, Excel, Outlook; property management software. Positive attitude and focus on customer service. Sales, leasing, and marketing ability. Experience in social media and technology. Strong time management, organization, problem-solving, and judgment skills. Strong attention to detail and accuracy. Strong written and verbal communication skills. Supervisory Expectations: The position has immediate oversight of 2 or team members performing the same or directly related work as those the position leads, which includes, interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal, and performance, rewarding and disciplining, addressing complaints, resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management in an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit for prolonged periods of time and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: This position works 9:00 AM to 6:00 PM. Hours vary and are dependent on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Personal Appearance - Dresses appropriately for position; keeps self well groomed. . click apply for full job details
USAA
Customer Service Advisor
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) - PHX
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Contractor Program Security Officer (CPSO)
Rolls Royce Indianapolis, Indiana
Job Description Job Title: Contractor Program Security Officer (CPSO) Working Pattern: Fulltime - onsite (WFH every other Friday) Working location: Indianapolis, IN Rolls-Royce is in search of a multi-faceted security professional in support of multiple USG Defense programs. As the Contractor Program Security Officer (CPSO), you will act as the primary accountable person for our sensitive programs; however, you will work within a core team of CPSOs. Our other CPSO and Assistant CPSO will accompany you in attending meetings, routine engagements with the Program Management Office and more. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What you will be doing: With this attractive opportunity you will be the gatekeeper for access, and the enforcer as it pertains to policies, compliance, and maintenance of program under our purview. The candidate will ultimately report to the Facility Security Officer (FSO). Key Responsibilities: Assist the Facility Security Officer (FSO): Specifically in the enforcement of policies and procedures to ensure that national security, sensitive information, intellectual property, and company personnel & assets are safeguarded in accordance with: DoD Manual 5205.07; 32 CFR Part 117 (NISPOM); ICD 705; and any other relevant guidance manuals or Security Directives. Supports the Information Systems Security Managers (ISSMs) and Information Systems Security Officers (ISSOs) as it pertains to accountable items such as media and transfers, through document control measures. Prepare and review administrative documentation, program access request forms, visitor control, and resolve program-related security issues. Administer indoctrinations, program specific training, and debriefs. Conduct investigations, security reviews, annual security trainings. Complete annual self-inspections. Oversees physical security requirements to ICD-705 standards; as well as provide input/oversight to any facility maintenance and upgrades. Reviews all contractual requirements in DD Form 254s to extract security obligations; ensuring leadership remains cognizant of security-related concerns, in regard to new and existing programs. Develop, implement, and enforce security plans, Standard Operating Procedures (SOPs), and policies specific to each program. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles Basic Requirements: Must have or be able to obtain a US DoD Top Secret Security Clearance. Must be US Citizen. Bachelor's degree with 5+ years of corporate security, government security, regulatory compliance, and /or risk management experience. A Master s degree with 3+ years of corporate security, government security, regulatory compliance, and /or risk management experience. OR; A JD/PhD with 0 years experience OR; In lieu of degree, 9+ years of corporate security, government security, regulatory compliance, and /or risk management experience. Experience with security systems such as DISS, JADE, CORE and Savannah. Excellent organizational and project management skills. Strong communication and interpersonal skills. Preferred Requirements: Prior security program management experience. Extensive SAP / industrial security experience Experience working on multiple projects simultaneously with critical deadlines. Extensive experience in security education (in-brief/out-brief), and training newly accessed personnel across a diverse work environment. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Job Category Security and Resilience Job Posting Date 22 Oct 2025; 00:10 Pay Range $99,987 -$162,479-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. PandoLogic. Category:Technology,
10/28/2025
Full time
Job Description Job Title: Contractor Program Security Officer (CPSO) Working Pattern: Fulltime - onsite (WFH every other Friday) Working location: Indianapolis, IN Rolls-Royce is in search of a multi-faceted security professional in support of multiple USG Defense programs. As the Contractor Program Security Officer (CPSO), you will act as the primary accountable person for our sensitive programs; however, you will work within a core team of CPSOs. Our other CPSO and Assistant CPSO will accompany you in attending meetings, routine engagements with the Program Management Office and more. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What you will be doing: With this attractive opportunity you will be the gatekeeper for access, and the enforcer as it pertains to policies, compliance, and maintenance of program under our purview. The candidate will ultimately report to the Facility Security Officer (FSO). Key Responsibilities: Assist the Facility Security Officer (FSO): Specifically in the enforcement of policies and procedures to ensure that national security, sensitive information, intellectual property, and company personnel & assets are safeguarded in accordance with: DoD Manual 5205.07; 32 CFR Part 117 (NISPOM); ICD 705; and any other relevant guidance manuals or Security Directives. Supports the Information Systems Security Managers (ISSMs) and Information Systems Security Officers (ISSOs) as it pertains to accountable items such as media and transfers, through document control measures. Prepare and review administrative documentation, program access request forms, visitor control, and resolve program-related security issues. Administer indoctrinations, program specific training, and debriefs. Conduct investigations, security reviews, annual security trainings. Complete annual self-inspections. Oversees physical security requirements to ICD-705 standards; as well as provide input/oversight to any facility maintenance and upgrades. Reviews all contractual requirements in DD Form 254s to extract security obligations; ensuring leadership remains cognizant of security-related concerns, in regard to new and existing programs. Develop, implement, and enforce security plans, Standard Operating Procedures (SOPs), and policies specific to each program. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles Basic Requirements: Must have or be able to obtain a US DoD Top Secret Security Clearance. Must be US Citizen. Bachelor's degree with 5+ years of corporate security, government security, regulatory compliance, and /or risk management experience. A Master s degree with 3+ years of corporate security, government security, regulatory compliance, and /or risk management experience. OR; A JD/PhD with 0 years experience OR; In lieu of degree, 9+ years of corporate security, government security, regulatory compliance, and /or risk management experience. Experience with security systems such as DISS, JADE, CORE and Savannah. Excellent organizational and project management skills. Strong communication and interpersonal skills. Preferred Requirements: Prior security program management experience. Extensive SAP / industrial security experience Experience working on multiple projects simultaneously with critical deadlines. Extensive experience in security education (in-brief/out-brief), and training newly accessed personnel across a diverse work environment. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Job Category Security and Resilience Job Posting Date 22 Oct 2025; 00:10 Pay Range $99,987 -$162,479-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. PandoLogic. Category:Technology,
USAA
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) - PHX
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Customer Service Advisor
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Customer Service Advisor
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Assistant Property Manager
Pathways on the Park Minneapolis, Minnesota
Pathways on the Park, a 55+ independent living community is seeking a full-time property Assistant Property Manager to join their team. This community boasts 1- and 2-bedroom apartments, with fully equipped kitchen with either balconies or patios, a community fitness center & solarium. The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff and residents in the absence of the Property Manager. Shift: Days, Monday-Friday with on-call availability Wage: $21-$25/hour, based on experience Essential Job Functions, Duties, and Responsibilities Assist the Property Manager to ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow-up procedures and promote a Community Outreach Program Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner Assist with addressing resident concerns and requests Assist with the payment collection process and ensure that the community is meeting defined delinquency standards Contribute to the cleanliness and curb appeal of the community Prepare and process resident service requests Prepare newsletters, promotional flyers, and assist with the planning of community activities and events Prepare weekly and monthly reports as assigned Interact positively with residents to maintain high levels of resident satisfaction Demonstrate strong professionalism and integrity as a representative of the community Comply with all industry Fair Housing rules and regulations Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times Other duties as assigned by Property Manager Required Skills and Qualifications Capable of performing the essential functions of the job, with or without reasonable accommodations Ability to understand and communicate written and verbal directions Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours Ability to work nights and weekends, upon request Must be able to work overtime as needed Required to work on an on-call basis Must be available on the last and first day of the month for turns Outstanding customer services skills Well organized with excellent attention to detail Aptitude to work independently with excellent time management skills Education and Experience High School Diploma or GED Equivalent One year of hospitality experience required Fluent in English, verbal and written Proficiency in Microsoft Office Suite Tools Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops are required. Additionally, employee may use snow removal equipment such as shovels and/or snow blowers. Supervisory Responsibility This position has supervisory responsibilities. This position also serves as the main point of contact and Lead while the General Manager is not in the community. Physical Demands While performing the duties of this job, the employee is regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push or pull objects (up to 50 pounds); talk; and/or hear. The employee is frequently required to walk; stand; use hands, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability to read, write, and communicate with internal and external customers.
10/28/2025
Full time
Pathways on the Park, a 55+ independent living community is seeking a full-time property Assistant Property Manager to join their team. This community boasts 1- and 2-bedroom apartments, with fully equipped kitchen with either balconies or patios, a community fitness center & solarium. The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff and residents in the absence of the Property Manager. Shift: Days, Monday-Friday with on-call availability Wage: $21-$25/hour, based on experience Essential Job Functions, Duties, and Responsibilities Assist the Property Manager to ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow-up procedures and promote a Community Outreach Program Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner Assist with addressing resident concerns and requests Assist with the payment collection process and ensure that the community is meeting defined delinquency standards Contribute to the cleanliness and curb appeal of the community Prepare and process resident service requests Prepare newsletters, promotional flyers, and assist with the planning of community activities and events Prepare weekly and monthly reports as assigned Interact positively with residents to maintain high levels of resident satisfaction Demonstrate strong professionalism and integrity as a representative of the community Comply with all industry Fair Housing rules and regulations Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times Other duties as assigned by Property Manager Required Skills and Qualifications Capable of performing the essential functions of the job, with or without reasonable accommodations Ability to understand and communicate written and verbal directions Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours Ability to work nights and weekends, upon request Must be able to work overtime as needed Required to work on an on-call basis Must be available on the last and first day of the month for turns Outstanding customer services skills Well organized with excellent attention to detail Aptitude to work independently with excellent time management skills Education and Experience High School Diploma or GED Equivalent One year of hospitality experience required Fluent in English, verbal and written Proficiency in Microsoft Office Suite Tools Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops are required. Additionally, employee may use snow removal equipment such as shovels and/or snow blowers. Supervisory Responsibility This position has supervisory responsibilities. This position also serves as the main point of contact and Lead while the General Manager is not in the community. Physical Demands While performing the duties of this job, the employee is regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push or pull objects (up to 50 pounds); talk; and/or hear. The employee is frequently required to walk; stand; use hands, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability to read, write, and communicate with internal and external customers.

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