6 jobs found

Position Title: Chief of Human Resources Officer Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving up to 1,250 students. Our mission is to prepare studentsparticularly multilingual learners and those who would be the first in their families to earn a college degreefor success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents. Our families bring amazing racial and cultural diversity to the school communitythey represent over 20 different countries of origin with over 20 different languages spoken at home. 98% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them: 23% of our students qualify for special education services; 19% of our student body are English Language Learners. Matchs core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organizationa staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competentare vital to our goals and mission. Title: Chief of Human Resources Officer Reports To: Chief Executive Officer Employment Type: Full-Time, Exempt OVERVIEW OF ROLE Match is seeking a Chief Human Resources Officer (CHRO) who will be a key member of the Districts Senior Leadership Team and play an integral role on the Network Support Team supporting all 3 school campuses. The CHRO is responsible for developing and executing a comprehensive human resource, diversity, equity, and inclusion strategy that supports Matchs mission and strategic direction. The CHRO will ensure compliance with all human resource, EEOC and Title IX policies. They will promote alignment and collaboration across campus and network departments and support and advise the Chief Executive Officer on all HR matters. The compensation for this position starts at an annual salary rate of $145,000 and can be higher based on prior relevant experience. This full-time, in-person position is based at Matchs Network Support Team office located on 215 Forest Hills St. in Jamaica Plain, but regular travel between Matchs three school campuses will be required. PM20 KEY RESPONSIBILITIES Strategic Leadership & Organizational Development Serve as a key member of the Senior Leadership Team, participating in strategic planning, organizational decision-making, and translating Matchs vision into effect Provide strategic leadership by articulating HR and DEI needs and plans to the Senior Leadership Team and Board of Trustees Assess HR systems to inform decision-making HR Strategies and Leadership Advise the CEO on HR opportunities, implications, and risks related to key issues and strategic decisions, and on matters related to employee morale, supervisory issues, or other staff concerns Provide guidance and strategic direction on matters impacting staffing, employee engagement and experience, and employee relations Establish strong working relationships with the Senior Leadership Team and campus leaders; ensure HR, Title IX and equity issues of common concern are addressed in a timely, effective manner (see also collaboration below) Supervise HR Manager Lead, mentor, direct, and support while promoting a culture of high performance and continuous improvement Monitor various processes to ensure timely and efficient processing of applicants and employees across recruitment, hiring, onboarding, and offboarding Lead HR Policies and Practices, in particular: Staff onboarding and induction Leaves management (PFMLA) Title IX and Equity investigations and resolutions Accommodation assessment, interactive dialogue and implementation Ensure strong systems and structures aligned with HR and state laws, including training initiatives on HR policies, procedures, employee relations, performance and licensure Mediate interpersonal conflicts Strong Collaboration across all levels of Match, both at the Network Support Team and across all three campuses Create learning and development opportunities that build organizational capacity and support career progression pathways Monitor key HR metrics, including employee satisfaction, performance evaluation trends, and DEI progress, to name a few Employee Relations & Compliance Manage employment-related risks and ensure compliance with internal policies and all employment laws and regulations at the local, state, and federal levels Respond to and investigate employee relations issues or complaints; advise the CEO on significant topics and recommended resolutions Direct investigations of employee misconduct, ensuring thorough, fair, and timely processes Oversee EEOC and OCR regulations and complaints, ensuring organizational compliance Oversee the termination process, ensuring legal compliance and respectful treatment Ensure all staff and candidates for employment meet and maintain suitability for work status, including background checks (CORI, fingerprinting), licensure, and support with reference-checking processes Perform other duties as assigned by the CEO or appropriate administrator QUALIFICATIONS Education Required: Bachelors degree in Human Resources, Business Administration, Education Administration, or related field Preferred: Masters degree in Human Resources, Business Administration, Education Administration, or equivalent field Certifications/Licenses Required: PHR, SPHR, SHRM-CP, or SHRM-SCP certification (unless has a degree in HR). Preferred: Additional School Leadership certification. Work Experience Required: Minimum of 10 years of progressive leadership experience in Human Resources and its functions. Required: Minimum of 10 years of supervisory experience managing HR teams Highly Preferred: Experience in the education sector, particularly charter schools or urban educational settings. Preferred: Experience managing HR functions across multiple sites or campuses. KNOWLEDGE, SKILLS & ATTRIBUTES Technical Expertise Knowledge and experience in employee relations, and equity and inclusion initiatives and programs that create and support an inclusive workplace culture Knowledge of federal and state employment laws, including Massachusetts education employment regulations (or understanding of HR best practices in the education sector) Proficient in the use of Google Suite, HRIS systems (like HILB and ADP), and technology to maximize efficient practices and deliver data-driven insights Exceptional judgment and ability to effectively identify, analyze, and solve practical and sensitive problems Strong analytical skills with the ability to use data to inform strategy and measure impact Ability to successfully manage a variety of variables and personalities in a dynamic environment Communication & Interpersonal Skills Exceptional oral and written communication, interpersonal, and conflict management and resolution skills Demonstrated ability to communicate effectively across diverse audiences Capacity to, independently and as part of a team, plan, organize, and prioritize work while managing multiple deadlines in a fast-paced environment Strong project management skills with the ability to execute complex initiatives from conception through implementation Personal Attributes Committed to maintaining strict confidentiality with sensitive personnel matters Embodies Matchs core values of Equity, Freedom, Teamwork, Innovation, and Accountability Approachable and a great listener Demonstrates cultural competence and commitment to diversity, equity, and inclusion High degree of professionalism, integrity, and ethical standards MATCHS COMMITMENT TO DIVERSITY Research has shown that people of color and women are less likely to apply for jobs if they dont believe they meet every one of the qualifications described in a job description. Our highest priority is finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet every one of our qualifications described or you have a less traditional background. ABOUT MATCH EDUCATION Match Education ( ) is the shared brand name of Match Charter Public School and The Match School Foundation, Inc. Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban charter public school and a unique associate teacher program that trains teachers for high-poverty schools. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform. The Match Foundation, Inc . click apply for full job details

Statewide Cottage Foods Education Specialist - Flexible Location, CA, Job ID 81483 University of California Agriculture and Natural Resources Job Description The University of California Master Food Preserver Program based in Davis, CA, extends UC research-based information about home food safety and preservation to the public. The UC Master Food Preserver Program is a public service and outreach program under UC Sustainable Agriculture Research and Education Program (UC SAREP) within the University of California Division of Agriculture and Natural Resources (UC ANR), administered locally by participating UC Cooperative Extension county offices and a statewide online delivery program. This position may be headquartered in one of the following counties: Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa, or at the Hansen Research and Extension Center (REC). The Cottage Food Operations Education Specialist will lead the development and implementation of a statewide UC Master Food Preserver (MFP) public education and volunteer certification program to provide training and technical support for cottage food operators throughout California. The Education Specialist will collaborate with statewide and county-based MFP personnel and volunteers and cottage food operators to support innovation in the development of processed food products and foster small business development and entrepreneurship. This position will provide content expertise in food preservation methods, build strong partnerships with environmental health departments, and develop resources to assist California cottage foods operators with regulatory compliance and food safety best practices. This position will work under the general supervision of the MFP Program Manager and will collaborate closely with the UC SAREP Associate Director for Sustainable Food Economies to integrate cottage foods projects into strategic planning and program development for the MFP and UC SAREP. This position is a career appointment that is 100% fixed. The home department is the Master Food Preservers Program. While this position normally is based in Riverside, San Joaquin, Placer, Humboldt, Del Norte, Santa Cruz, San Luis Obispo, Ventura, Sonoma, Alameda, Contra Costa or at the Hansen Research and Extension Center (REC),this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 60% Develop and establish a statewide UC Master Food Preserver Cottage Food Operator public education and volunteer certification program that meets local, state, and national health and safety regulations relevant to local and regional sales of processed food products: Design and develop new statewide curriculum, guidelines, and certification materials for UC Master Food Preserver volunteers to train new and existing cottage food operators statewide. Create clear processes for volunteer certification, renewal, and ongoing support. Implement a pilot program for Cottage Food Operator training in selected counties. Promote public educational materials, webinars, and in-person workshops to train cottage food operators on food safety, compliance, and certification processes, taught by UC Master Food Preserver volunteers. Provide leadership, content expertise, technical support, and guidance to cottage food operators and MFP Coordinators, providing resources, answering questions and troubleshooting challenges. 20% Coordinate engagement with subject matter experts and stakeholders to improve outreach, extension, and program development: Collaborate with UC ANR academics and staff providing content expertise in food safety, value-added product development, and community and economic development. Cultivate and maintain strong relationships with environmental health departments, regulatory agencies, and local government entities to ensure program alignment with local, state, and federal food safety standards. Foster partnerships with cottage food operators, industry groups, and advocacy organizations to promote the program and its public benefits. Provide science-based information to the cottage food industry through active participation in relevant meetings, conferences, and working groups. Identify opportunities to include Cottage Foods Operator training in UC SAREP and F3 Local programs supporting small-scale food entrepreneurs and economic development. 20% Contribute to strategic planning and program evaluation: Advise Statewide MFP Program Manager and UC SAREP Associate Director of Sustainable Food Economies on changes and improvements to Cottage Foods Operator programs, policies, and practices. Coordinate long range strategic planning for the Cottage Foods Operator curriculum in collaboration with the statewide Master Food Preserver program. Collect and analyze program data to provide recommendations and participate in strategic planning efforts. Solicit feedback from end users and stakeholders for continuous program improvement. Use data to continuously improve the certification process, training materials, and overall program offerings. Prepare regular reports on program performance, including impact stories, challenges, and recommendations for program adjustments. Requirements: Bachelor's degree in food science, nutrition, dietetics, public health, community development, policy, economics, business, or a related field and/or equivalent experience. Advanced knowledge, background and experience in food science, food safety, nutrition, dietetics, public health, or a similar field relevant to evidence-based food preservation techniques and/or small-scale food business operations. In-depth analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced interpersonal skills to maintain effective professional relationships with staff, volunteers, agencies, industry groups, and program participants. Advanced verbal, written and interpersonal communication skills including public speaking and delivering instruction in-person and virtually. Advanced knowledge of university policies and procedures, or experience in a similar institutional setting. Knowledge of policies, regulations, and best practices relevant to small-scale food businesses, food safety, food preservation methods, and/or public health. Familiarity with computer software including Microsoft Office, online applications to facilitate remote teamwork, and versatility with new technology Advanced experience in developing and delivering educational, outreach, or technical assistance programming. Strong experience with participatory community education approaches, adult learning principles, and practices to support inclusion and belonging. Advanced skills to conduct needs assessments and develop new methods and materials to meet program needs. Advanced time management and organizational skills to manage tasks on multiple projects. Preferred Skills: Ability to network with external partner organizations to advance program effectiveness. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks . click apply for full job details

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Case Manager who want to make an impact in the lives of others. The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmatic goals. Essential Functions: Supports the case management supervisor in promoting efforts to achieve team and performance goals Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality. Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing. Negotiate and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately documents all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN. Complete and submit court documentation within required time frames. Prepares for, attends, and participates in all court activities as necessary. Arrange for, attend, and participate in individual case staffings as necessary. Completes and presents at all required staffings. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport and supervise children as needed. Ensure that all Independent Living functions are completed as required Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses; obtain and maintain child welfare certification through Florida Certification Board. Confidentiality: Adhere to all confidentiality rules. On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls. Other Functions: Perform other related duties and special assignments as required. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed. Valid driver's license and appropriate auto liability insurance required. Education: Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Experience: Must have a minimum of one year of relevant experience and achieve child welfare certification within one year of hire. Skills: Excellent written and verbal communication skills. Possess leadership skills to help drive team goals Ability to remain professional and composed in a fast-paced, high stress work environment Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to type 45 words per minute. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports directly to and follows directives of Case Management Supervisor. Works cooperatively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigators, Child Welfare Legal staff and agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description: Vice President for Alumni Relations and Development (OARD) Offices for Alumni Relations and Development Full-time, exempt, 40 hours/week $140,000-170,000 annually On-Campus Reports to: Law School Dean VLGS Benefits and PTO include: - Full benefits (medical, dental, vision, etc.). - 403b including 4% employer contribution. - 2 weeks of paid vacation in addition to paid personal and sick days. - 11 paid holidays plus two weeks of paid days off for Summer and Winter breaks. - Employee Assistance Program. - VLGS course participation with tuition assistance. - Flexible schedule potential. Vermont Law and Graduate School is committed to cultivating and preserving a culture of inclusion and connectedness. We grow and learn better together with a diverse group of faculty, staff, and students. In recruiting for faculty and staff, we seek unique backgrounds to enrich and challenge our community. Position Overview: Vermont Law and Graduate School (VLGS) seeks a strategic, collaborative, and mission -driven Vice President for Alumni Relations and Development to lead the institution's fundraising and alumni engagement efforts. The Vice President for Alumni Relations and Development serves as the key advisor to the Administration on all matters related to institutional advancement and serves as a member of the Senior Leadership Team. The Vice President oversees a team of seven advancement professionals in the Offices for Alumni Relations and Development (OARD). OARD is responsible for the annual fund, corporate and foundation relations, major gifts and planned giving along with all alumni communications and alumni engagement events. Key Duties and Responsibilities: Strategic Leadership Develop and execute a comprehensive advancement plan that integrates best practices in annual, major, planned, corporate, and foundation giving to achieve institutional goals. Collaborate with the Administration and the Board of Trustees to establish annual and long-term fundraising objectives and performance metrics. Serve as a member of the Senior Leadership team. Maintain close working relationships with internal and external constituents as well as members of the Board of Trustees and Vermont Law and Graduate School Alumni Association board. Oversee a robust donor and prospect research process and ensure prospect managers and solicitors effectively track donor qualification, cultivation, solicitation, gift acknowledgement, and stewardship. Ensure data integrity in alumni/donor database. Lead, mentor, and evaluate a high-performing advancement team, fostering professional development, accountability and alumni and community fundraising success. Manage departmental budgets and ensure effective allocation of resources to support fundraising priorities. Provide regular reporting to leadership and the Board, using data analytics to measure outcomes and inform strategic adjustments. Engage trustees, faculty, staff, alumni, and friends of VLGS in a culture of philanthropy. Fundraising and Donor Relations Manage a personal portfolio of top prospects and donors and secure major gifts, capital, and planned gifts, as well as annual gifts and endowment support. Oversee all fundraising programs, including the annual fund, major and planned giving and campaign initiatives. Oversee foundation and corporate grant applications and solicitations. Track and report on efficacy of efforts. Implement comprehensive stewardship programs that recognize, retain, and inspire donors at all levels of giving. Ensure maintenance of donor confidentiality and adherence to tax and other legal obligations and adherence to school policy. Alumni Relations and Engagement Strengthen lifelong engagement with alumni through communications, events, and volunteer programs. Build and sustain relationships with the Alumni Association Board and collaborate on shared goals to increase alumni participation and engagement. Ensure accurate maintenance of alumni and donor records and database tools to support relationship management, engagement tracking, and data-informed strategy. Oversee planning of events, including reunions and regional alumni events. Communications and Collaboration Develop and maintain collaborative relationships and programs with VLGS departments, including the Administration, Admissions, Career Services, Student Affairs, the Environmental Law Center, and Center Leadership to integrate advancement goals with institutional priorities. In collaboration with the Director of Communications, craft key messages to prospective donors and current donors; including annual fundraising appeals, reunion appeals, and special appeals, gift recognition, and special announcements. Collaborate with the Deans and the Vice President of Community Engagement and Government Relations on government-related initiatives that advance public and governmental relationships and increase overall visibility for the school and its programs. All other duties as assigned by the Administration. Requirements: Required Education, Skills, and Experience: Bachelor's degree required, advanced degree preferred. 10+ years of fundraising, alumni and management, experience in higher education or nonprofit organizations, or equivalent preferred. Proven track record in securing major and leadership gifts and managing comprehensive fundraising campaigns. Demonstrated success in foundation, corporate, and government fundraising and partner development. Strong verbal and written communications and presentation skills. CRM database experience required; Raiser's Edge preferred. Understanding of, appreciation for, inclusive perspectives, including the ability to work with students, faculty, and staff from diverse backgrounds, identities, and viewpoints. Other Requirements: The Vice President must be willing to travel across Vermont and the country for donor and alumni engagement across Vermont and nationally. 85% computer-related work. Ability to manage multiple priorities and deadlines effectively. Ability to work independently and within a team. Capacity to perform all essential functions of the job with or without reasonable accommodations. Legal authorization to work in the United States without sponsorship. Application Requirements: Please attach a resume and cover letter for consideration. If you are applying from a third party website (Indeed, etc.) and are unable to attach additional materials to your online application, please apply directly at or email required documents to Christine Moyer, . As part of our commitment to compliance with the Americans with Disabilities Act, candidates who meet the qualifications for this position and who require accommodations to apply should contact Human Resources at . Vermont Law and Graduate School strives to raise the bar for being an Equal Opportunity Employer, and we prohibit discrimination based on race, color, religion, ancestry, sex, sexual orientation, gender identity, age, national origin, place of birth, marital status, disability, veteran's status, HIV status, pregnancy, genetic information, health insurance status, and crime victim status. PM20 Compensation details: 00 Yearly Salary PI7e9370f9da2b-9182

Description: Who We Are It happens millions of times each year: a learner receives a Lexile or Quantile measure from a formative, interim, or summative assessment. But each measure is unique. Because it's not just a moment in a learner's journey or an individual measure of reading and math ability, it's a connection. At MetaMetrics, everything we do supports that connection, from our commitment to states to how we engage with partners and how they serve educators and learner communities. Founded by educational researchers Malbert Smith and Jack Stenner, with grant support from the National Institutes of Child Health and Human Development, MetaMetrics provides the global standard for measuring literacy and numeracy. Relied upon across the entire educational ecosystem, our measures are rigorous, consistent, and actionable. And they've been trusted by individuals, educators, assessment providers, publishers, and policy makers for over 30 years. Producing measures for reading and math is the essence of what we do. But with our state and education partners, we do so much more. Lexile and Quantile measures activate a promoter effect that drives connections, so together we can inspire everyone to build life skills for a brighter tomorrow. About the Role The Vice President of Corporate Partner Success is a strategic leader responsible for ensuring that customers achieve measurable value and sustained success with MetaMetrics's core solutions, namely the Lexile and Quantile Frameworks. This role oversees the full customer journey-from onboarding and implementation through renewal-focusing on driving adoption, satisfaction, and learning outcomes across a diverse portfolio of corporate royalty partners. The VP will shape the company's customer success vision for these partners, build scalable processes, and oversee the successful execution of contract renewals for all domestic corporate royalty partnerships. As a member of the leadership team, the Vice President will collaborate closely with the Sales, Product, Research & Development, Finance, and Marketing teams to align customer success initiatives with overall business growth. This leader will use data-driven insights to improve customer health and guide product innovation. The VP will also expand key relationships across the Product, Sales, Marketing, and Implementation teams within our partner organizations. The ideal candidate combines a deep understanding of education product development with strong client relations and a passion for improving student outcomes. Essential Duties & Responsibilities Develop and execute the corporate partner customer success strategy to ensure adoption, satisfaction, and long-term retention. Oversee renewal strategy and execution of contracts to maximize retention, identify growth opportunities, and achieve revenue goals through trusted customer relationships. Drive customer onboarding and implementation excellence to ensure seamless setup of partner reports and accelerate clients' early value realization. Represent the voice of the customer within leadership and executive teams to influence company direction and ensure that products/services align with customer needs. Establish measurable success metrics and KPIs , including customer health scores, financial and usage forecast details, and retention metrics. Maintain accurate reporting via CRM and other technologies. Partner with Sales, Product, and R&D teams to field customer inquiries and align customer insights with product development, services, expansion opportunities, and go-to-market strategies. Create scalable customer programs -including training, support, and community engagement-to strengthen partnerships and advocacy. Attend/present at relevant conferences , prepare speaker proposals, and facilitate partner meetings, travel expected up to 25%. Conduct business reviews with both partner and internal stakeholders regularly to ensure alignment and account health. Supervisory Responsibilities This position may have direct supervisory responsibilities in the future. Requirements: Education and/or Experience: Bachelor's degree (in Education, Business, Communications, or related field) Master's degree preferred Professional experience: 7-10+ years (client relations, product development, and/or program management) Customer success/account management/partnership experience: 3-5+ years in senior/manager roles and prior track record managing renewals, adoption, and growth Product development experience: 2-4+ years in educational product development Deep understanding of K-12 assessment, test development, data use, and district decision-making Knowledge of sales analysis and related metrics Excellent organizational, time management, and communication skills. Computer Skills: Proficient in Windows environment, Microsoft Office (Word, Excel, PowerPoint), email, network file management, and Internet navigation, Google Suite, SmartSheet CRM experience required Communication Skills: Ability to communicate, present, and influence all levels of an organization, including executive and C-level PM18 Compensation details: 00 Yearly Salary PId04b5-