JOB SUMMARY This is an Operations position responsible for directing the activities associated with inbound and outbound warehouse operations. Responsibilities include but are not limited to, directing activities related to product receiving, product replenishment, order selection, order loading, expense and revenue management; ensuring abidance of government regulations; providing management and direction to warehouse staff; and ensuring safety and security of the inbound and outbound warehouse departments. RESPONSIBILITIES Handles the daily work and safety of Inbound and Outbound Warehouse managers, supervisors and other associates. Manages labor hours and consumable supplies within budget and work schedules including extra work days and shifts as needed. Supervises the proper selection, purchase, and utilization of Company assets in support of warehouse operations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develops business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to lumping services. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Reviews the management of shipping and loading audits daily ensuring all required documentation is accurately completed (including Hazard Analysis and Critical Control Points (HACCP), food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within inbound and outbound warehouse operations. Identifies problems, proposes solutions to other members of management and promotes cooperation with other departments. Ensures the use and updating of receiving, selection and loading software systems. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years of related experience and/or training. Certificates, Licenses, and Registrations Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proven knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Adept in working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making an independent decision in support of company policies and procedures promptly. Reports to work promptly and regularly. Consistently meet deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The associate works non- traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity. EEO/AA Employer
07/27/2026
Full time
JOB SUMMARY This is an Operations position responsible for directing the activities associated with inbound and outbound warehouse operations. Responsibilities include but are not limited to, directing activities related to product receiving, product replenishment, order selection, order loading, expense and revenue management; ensuring abidance of government regulations; providing management and direction to warehouse staff; and ensuring safety and security of the inbound and outbound warehouse departments. RESPONSIBILITIES Handles the daily work and safety of Inbound and Outbound Warehouse managers, supervisors and other associates. Manages labor hours and consumable supplies within budget and work schedules including extra work days and shifts as needed. Supervises the proper selection, purchase, and utilization of Company assets in support of warehouse operations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develops business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to lumping services. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Reviews the management of shipping and loading audits daily ensuring all required documentation is accurately completed (including Hazard Analysis and Critical Control Points (HACCP), food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within inbound and outbound warehouse operations. Identifies problems, proposes solutions to other members of management and promotes cooperation with other departments. Ensures the use and updating of receiving, selection and loading software systems. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years of related experience and/or training. Certificates, Licenses, and Registrations Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proven knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Adept in working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making an independent decision in support of company policies and procedures promptly. Reports to work promptly and regularly. Consistently meet deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The associate works non- traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity. EEO/AA Employer
FreshPoint Is Hiring Night Shift Team Lead! JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean and efficient operation. Must be able to proactively identify and analyze problems and implement appropriate corrective action to improve performance. RESPONSIBILITIES Work with other line supervisors and management to ensure appropriate work priorities are assigned and issues are efficiently communicated and addressed. Assign crew members to specific duties to maximize efficiency for a department. Ensure that the crew is working safely and efficiently as a team. Correct anyone who is not following preferred work methods and/or is working in an unsafe manner, as well as ensure all hazard a nalysis and c ritical c ontrol p oint ( HACCP) and other food safety guidelines are followed at all times. QUALIFICATIONS Education High school diploma or GED equivalent. Experience 2 years (extensive) produce knowledge or related industry. Professional Skills General understanding of processing procedures of a high volume warehouse/ production facility. Demonstrated leadership ability. Ability to read, write and communicate fluently in English. Bi-lingual in Spanish preferred. Physical Demand Able to manually move 25lbs. frequently and up to 50lbs. occasionally. Must be able to bend, stoop, push and pull. Constant standing and walking for periods over eight hours. DECISION-MAKING AUTHORITY Most important decisions made fully independently: Assign duties to crew members and efficiently direct workflow. Ensure that crew is working safely, following all preferred work methods and food safety procedures and guidelines. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Assigning work priorities to meet customer demands. ORGANIZATIONAL REPORTING Supervisor Title Supervisor/Manager
07/27/2026
Full time
FreshPoint Is Hiring Night Shift Team Lead! JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean and efficient operation. Must be able to proactively identify and analyze problems and implement appropriate corrective action to improve performance. RESPONSIBILITIES Work with other line supervisors and management to ensure appropriate work priorities are assigned and issues are efficiently communicated and addressed. Assign crew members to specific duties to maximize efficiency for a department. Ensure that the crew is working safely and efficiently as a team. Correct anyone who is not following preferred work methods and/or is working in an unsafe manner, as well as ensure all hazard a nalysis and c ritical c ontrol p oint ( HACCP) and other food safety guidelines are followed at all times. QUALIFICATIONS Education High school diploma or GED equivalent. Experience 2 years (extensive) produce knowledge or related industry. Professional Skills General understanding of processing procedures of a high volume warehouse/ production facility. Demonstrated leadership ability. Ability to read, write and communicate fluently in English. Bi-lingual in Spanish preferred. Physical Demand Able to manually move 25lbs. frequently and up to 50lbs. occasionally. Must be able to bend, stoop, push and pull. Constant standing and walking for periods over eight hours. DECISION-MAKING AUTHORITY Most important decisions made fully independently: Assign duties to crew members and efficiently direct workflow. Ensure that crew is working safely, following all preferred work methods and food safety procedures and guidelines. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Assigning work priorities to meet customer demands. ORGANIZATIONAL REPORTING Supervisor Title Supervisor/Manager
CROOK COUNTY 911 OVERVIEW Crook County 911 processes emergency and non-emergency calls for Crook County, Oregon. We also provide dispatch services for Prineville Police Department, Crook County Sheriff's Office, and Crook County Fire and Rescue in addition to coordinating with other local public entities and surrounding jurisdictions. HIRING PROCESS : Application screening. Next review on or about August 4, 2026. CritiCall skills testing. Qualified applicants from the next review will be offered CritiCall testing August 6 - 9, 2026. (More information about CritiCall TestGenius can be found here: .) Oral board interview. Dispatch center sit-in. Background investigation. Executive interview. Psychological evaluation. Physical and drug screening. Notification and other communication during the hiring process is done via email. Applicants should monitor their junk, spam, and/or trash folders for correspondence. NATURE OF WORK: Public Safety Call Takers must be able to independently answer and process 911 calls and non-emergency calls related to requests for public safety services. Duties often involve giving safety admonishments, medical instructions, and making determinations that may have a high degree of liability. Call Takers are responsible for documenting information related to calls for service as well as accounting for responder safety. This position works under the general supervision of the Communications Director. This is a non-supervisory position that starts at step A on the wage schedule within the applicable collective bargaining agreement. The duties listed are intended only as Illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. Handles emergency and non-emergency phone calls with a high sense of urgency and attention to detail. Occasionally handles requests for service via text to 911, email, or other methods of communication. Manages callers and quickly gathers pertinent information while providing professional, high-quality service. Provides instructions to callers to help guard their safety as well as the safety of others. Remains on the phone with callers as situations require. Communicates with responders via phone, mobile data terminal, and other methods. Appropriately routes calls for service in outside jurisdictions to the appropriate Public Safety Answering Point (PSAP). Places outbound calls as needed. Comply with regulations and requirements for the use of any data systems accessible through local, state, regional, federal or international networks (e.g. RMS, DMV, LEDS, NCIC, Interpol, etc.) Enters accurate and orderly information into computer systems to generate and update calls for service while talking on the phone; promptly notifies dispatcher(s) on duty of any new or developing information. Maintain awareness of activity in the field and within the dispatch center; gather and relay any and all information related to responder safety. Maintains working knowledge of geography of 911 service area and surrounding area; utilizes various mapping resources to determine appropriate response. Handles sensitive information and maintains confidentiality. Obtains and retains necessary licensing and training within specified timeframes. Adheres to all City and Department policies; follows state and federal laws. Other duties as necessary or assigned. EDUCATION AND EXPERIENCE: High School Diploma or equivalent. KNOWLEDGE, SKILLS AND ABILITIES: Ability to keyboard accurately by touch at 35 wpm or faster. Ability to learn to use required computer systems, software, and other equipment necessary to perform the essential functions of the position. Ability to troubleshoot and resolve simple computer and equipment issues. Ability to monitor 5 or more computer screens. Ability to learn the geographic area, community, agency resources, standard operating procedures, and mutual aid agreements; ability to use maps and related location software. Excellent listening skills and the ability to communicate clearly and elicit needed information from emotionally stressed and otherwise challenging callers. Ability to multitask and change quickly between essential tasks. Ability to maintain good working relationships with co-workers, all 911 Users Agency members and the public. Ability to remain calm in emergency situations and make accurate, logical decisions quickly while processing large amounts of information. Ability to manage stress, exercise discretion, and demonstrate sound judgement. SPECIAL REQUIREMENTS AND CERTIFICATIONS: Ability to obtain and maintain all required state certifications and licenses by the end of the 12-month probationary period including: Certification as Department of Public Safety and Training (DPSST) Basic Telecommunicator. Certifications as DPSST-Emergency Medical Dispatcher (EMD). LEDS Entry/Inquiry level certification CPR and First Aid certification Ability to pass a medical examination that includes vision, hearing, and drug tests. Ability to pass a psychological evaluation. Ability to successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance. Possess and maintain an Oregon Driver's License (or obtain within 30 days if from out of state) with an acceptable driving record. US citizen or be able to obtain citizenship within 12 months after date of appointment. Must be at least 19 years of age. Ability to work rotating shift work and/or compressed work schedule, including days, nights, swing, weekends and holidays. Ability to work mandatory overtime with little to no notice and/or respond to the workplace from home when emergency situations warrant. This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. Compensation details: 27.23-31.92 Hourly Wage PI8894a2a0ae7f-6467
07/25/2026
Full time
CROOK COUNTY 911 OVERVIEW Crook County 911 processes emergency and non-emergency calls for Crook County, Oregon. We also provide dispatch services for Prineville Police Department, Crook County Sheriff's Office, and Crook County Fire and Rescue in addition to coordinating with other local public entities and surrounding jurisdictions. HIRING PROCESS : Application screening. Next review on or about August 4, 2026. CritiCall skills testing. Qualified applicants from the next review will be offered CritiCall testing August 6 - 9, 2026. (More information about CritiCall TestGenius can be found here: .) Oral board interview. Dispatch center sit-in. Background investigation. Executive interview. Psychological evaluation. Physical and drug screening. Notification and other communication during the hiring process is done via email. Applicants should monitor their junk, spam, and/or trash folders for correspondence. NATURE OF WORK: Public Safety Call Takers must be able to independently answer and process 911 calls and non-emergency calls related to requests for public safety services. Duties often involve giving safety admonishments, medical instructions, and making determinations that may have a high degree of liability. Call Takers are responsible for documenting information related to calls for service as well as accounting for responder safety. This position works under the general supervision of the Communications Director. This is a non-supervisory position that starts at step A on the wage schedule within the applicable collective bargaining agreement. The duties listed are intended only as Illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. Handles emergency and non-emergency phone calls with a high sense of urgency and attention to detail. Occasionally handles requests for service via text to 911, email, or other methods of communication. Manages callers and quickly gathers pertinent information while providing professional, high-quality service. Provides instructions to callers to help guard their safety as well as the safety of others. Remains on the phone with callers as situations require. Communicates with responders via phone, mobile data terminal, and other methods. Appropriately routes calls for service in outside jurisdictions to the appropriate Public Safety Answering Point (PSAP). Places outbound calls as needed. Comply with regulations and requirements for the use of any data systems accessible through local, state, regional, federal or international networks (e.g. RMS, DMV, LEDS, NCIC, Interpol, etc.) Enters accurate and orderly information into computer systems to generate and update calls for service while talking on the phone; promptly notifies dispatcher(s) on duty of any new or developing information. Maintain awareness of activity in the field and within the dispatch center; gather and relay any and all information related to responder safety. Maintains working knowledge of geography of 911 service area and surrounding area; utilizes various mapping resources to determine appropriate response. Handles sensitive information and maintains confidentiality. Obtains and retains necessary licensing and training within specified timeframes. Adheres to all City and Department policies; follows state and federal laws. Other duties as necessary or assigned. EDUCATION AND EXPERIENCE: High School Diploma or equivalent. KNOWLEDGE, SKILLS AND ABILITIES: Ability to keyboard accurately by touch at 35 wpm or faster. Ability to learn to use required computer systems, software, and other equipment necessary to perform the essential functions of the position. Ability to troubleshoot and resolve simple computer and equipment issues. Ability to monitor 5 or more computer screens. Ability to learn the geographic area, community, agency resources, standard operating procedures, and mutual aid agreements; ability to use maps and related location software. Excellent listening skills and the ability to communicate clearly and elicit needed information from emotionally stressed and otherwise challenging callers. Ability to multitask and change quickly between essential tasks. Ability to maintain good working relationships with co-workers, all 911 Users Agency members and the public. Ability to remain calm in emergency situations and make accurate, logical decisions quickly while processing large amounts of information. Ability to manage stress, exercise discretion, and demonstrate sound judgement. SPECIAL REQUIREMENTS AND CERTIFICATIONS: Ability to obtain and maintain all required state certifications and licenses by the end of the 12-month probationary period including: Certification as Department of Public Safety and Training (DPSST) Basic Telecommunicator. Certifications as DPSST-Emergency Medical Dispatcher (EMD). LEDS Entry/Inquiry level certification CPR and First Aid certification Ability to pass a medical examination that includes vision, hearing, and drug tests. Ability to pass a psychological evaluation. Ability to successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance. Possess and maintain an Oregon Driver's License (or obtain within 30 days if from out of state) with an acceptable driving record. US citizen or be able to obtain citizenship within 12 months after date of appointment. Must be at least 19 years of age. Ability to work rotating shift work and/or compressed work schedule, including days, nights, swing, weekends and holidays. Ability to work mandatory overtime with little to no notice and/or respond to the workplace from home when emergency situations warrant. This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. Compensation details: 27.23-31.92 Hourly Wage PI8894a2a0ae7f-6467
GreenState Credit Union Member Service Representative US-IL-Freeport Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours: Flexible Part-Time Hours Mon- Fri 8:15am-5:15pm, rotating Saturdays. Pay range for this hourly position is $19.47 - $22.76/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIb109a205b73b-8338
07/25/2026
Full time
GreenState Credit Union Member Service Representative US-IL-Freeport Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours: Flexible Part-Time Hours Mon- Fri 8:15am-5:15pm, rotating Saturdays. Pay range for this hourly position is $19.47 - $22.76/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIb109a205b73b-8338
GreenState Credit Union Member Service Representative US-IA-Cedar Rapids Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours Monday through Friday 8:30am to 5:15pm Saturdays 8:45am to 12:15pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9b3c7297ee49-3267
07/25/2026
Full time
GreenState Credit Union Member Service Representative US-IA-Cedar Rapids Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours Monday through Friday 8:30am to 5:15pm Saturdays 8:45am to 12:15pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9b3c7297ee49-3267
GreenState Credit Union Bilingual Member Service Representative US-IA-Cedar Rapids Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Hours: Monday - Friday 8:15am-5:30pm Saturday 8:30am-12:30pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIad75113b5-
07/15/2026
Full time
GreenState Credit Union Bilingual Member Service Representative US-IA-Cedar Rapids Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Hours: Monday - Friday 8:15am-5:30pm Saturday 8:30am-12:30pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIad75113b5-
