We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
10/25/2025
Full time
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
10/25/2025
Full time
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.
10/25/2025
Full time
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a dedicated Information Management Analyst Iintermediate to participate in Hiring Our Heroes (HOH) Fellowship Cohort 26-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration. As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, or Charlotte, NC. Relocation assistance is not available for this position. Within defined guidelines and framework, manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood. Data Quality to ensure data is measured and trusted. Retention Management to ensure data is retained and purged appropriately. Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Support the maintenance of metadata repository and proper metadata association. Documents data quality plan and implementing approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Support creation and maintenance master or reference data Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT. Support and begin to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What Sets You Apart: Current participant in the Hiring Our Heroes Fellowship Programs 26-1 Cohort or a current contractor at USAA from the 25-3 HOH Non-direct cohort. Compensation range: Hiring Our Heroes Fellows are paid by the HOH program. If selected for a full-time role, the salary range for this position is: $77,120 - $147,390. Compensation and Benefits paragraphs specific to HOH posting along with EEO information are auto populated when position is posted. Make sure the below salary info is included as the last line in the body of your job post. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a dedicated Information Management Analyst Iintermediate to participate in Hiring Our Heroes (HOH) Fellowship Cohort 26-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration. As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, or Charlotte, NC. Relocation assistance is not available for this position. Within defined guidelines and framework, manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions: Metadata management to ensure information is understood. Data Quality to ensure data is measured and trusted. Retention Management to ensure data is retained and purged appropriately. Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted. What you'll do: Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately. Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintains metadata repository and proper metadata association. Supports team members in reviewing, validating, and recording metadata and data quality information. Develops and documents definitions and data quality rules that support critical business processes. Support the maintenance of metadata repository and proper metadata association. Documents data quality plan and implementing approved data quality rule checks. Monitors data quality results, reports and dashboards, and escalates as appropriate. Supports documentation and update of data quality corrective action plans. Support creation and maintenance master or reference data Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT. Support and begin to define the development of processes and enhancements to mitigate data quality risks. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline. Working knowledge of data management practices and awareness of data governance theories and tools. Beginning SQL knowledge including SQL-based languages. Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels. Demonstrated critical thinking and problem-solving skills. Demonstrated presentation and communication skills. What Sets You Apart: Current participant in the Hiring Our Heroes Fellowship Programs 26-1 Cohort or a current contractor at USAA from the 25-3 HOH Non-direct cohort. Compensation range: Hiring Our Heroes Fellows are paid by the HOH program. If selected for a full-time role, the salary range for this position is: $77,120 - $147,390. Compensation and Benefits paragraphs specific to HOH posting along with EEO information are auto populated when position is posted. Make sure the below salary info is included as the last line in the body of your job post. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior d evelops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry Proven expertise in risk management, including risk metric development and monitoring Excellent communication skills to present complex analysis to senior management and regulators Experience working with Regulatory Bodies (OCC, FRB, TDI) Chartered Financial Analyst (CFA) Designation Master's degree in business, Finance, Mathematics, or other related field Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior d evelops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry Proven expertise in risk management, including risk metric development and monitoring Excellent communication skills to present complex analysis to senior management and regulators Experience working with Regulatory Bodies (OCC, FRB, TDI) Chartered Financial Analyst (CFA) Designation Master's degree in business, Finance, Mathematics, or other related field Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Beacon Medical Group Behavioral Health Elkhart is seeking a BC/BE Adult Psychiatrist to provide psychiatric services. The mission of BMG Behavioral Health Elkhart is to provide quality mental health services to the diverse Elkhart community and to empower individuals and families to reach their highest potential. Psychiatrists are able to work in their sub-specialty area of interest while supporting the whole behavioral health services. Practice opportunities include outpatient as well as inpatient admissions and consults on the medical floor at Elkhart General Hospital. Affiliation with Indiana University School of Dame and Memorial Hospital Family Medicine Residency allows for teaching of residents, medical students and supervision of post-graduate trainees. Elkhart General Hospital, our 365-bed acute care facility and Memorial hospital our 737-licensed-bed hospital has more than 600 physicians on staff representing over 35 medical specialties. Highlights include: ? Dedicated Neonatal, Maternal and Pediatric ? Transport Teams ? Memorial MedFlight ? Advanced Certification as a Thrombectomy-Capable Stroke Center: First and only in Indian ? Memorial Regional Breast Care Center ? Memorial Hospital Surgery Center ? DaVinci Robotic Surgery ? Hybrid Operating Suites ? Memorial Regional Cancer Center ? Blue Distinction Center + Maternity Care Program • Designated Baby-Friendly Birth Facility ? Primary Stroke Center Beacon offers a market competitive salary and benefit package, including, but not limited to: Medical, Dental, and Vision Insurance • Life Insurance • Short/Long-term Disability • CME Allowance • 403(b) and 457(b) Retirement Savings Plans • Paid Malpractice with Tail Coverage • and if applicable: Relocation Allowance • Student Loan Repayment Assistance Beacon Health System locations span across north central Indiana and into southwest Michigan. We are one of the top 2% of hospitals nationwide to achieve a 5 Star CMS Hospital Rating and a AA- bond rating, placing Beacon in the top 10th percentile of health systems across the country. Our physicians and associates enjoy the vibrant surrounding communities which include Elkhart, Granger, LaPorte, Mishawaka and South Bend. Our area is home to several colleges, including the world-renowned University of Notre Dame, providing many options for athletic and cultural events. Combined with the Morris Performing Arts Center in South Bend and the Lerner Theatre in Elkhart, live entertainment is easy to find. A big little town, South Bend is also home to the South Bend Cubs, a Class-A minor league baseball team. Parks, Potawatomi Zoo and numerous festivals offer family-friendly fun. Nearby, the sandy shores of Lake Michigan beckon with opportunities for camping, hiking or just relaxing. And, with Chicago just 90 minutes away by car or rail, options for weekend getaways are endless. For more information, or to submit your CV, please contact: Caren Foster, Director Physician Recruiting Office: • Cell: • Email: MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust / Respect / Integrity / Compassion Personally Connect, Keep everyone informed, Be on their team
10/25/2025
Full time
Beacon Medical Group Behavioral Health Elkhart is seeking a BC/BE Adult Psychiatrist to provide psychiatric services. The mission of BMG Behavioral Health Elkhart is to provide quality mental health services to the diverse Elkhart community and to empower individuals and families to reach their highest potential. Psychiatrists are able to work in their sub-specialty area of interest while supporting the whole behavioral health services. Practice opportunities include outpatient as well as inpatient admissions and consults on the medical floor at Elkhart General Hospital. Affiliation with Indiana University School of Dame and Memorial Hospital Family Medicine Residency allows for teaching of residents, medical students and supervision of post-graduate trainees. Elkhart General Hospital, our 365-bed acute care facility and Memorial hospital our 737-licensed-bed hospital has more than 600 physicians on staff representing over 35 medical specialties. Highlights include: ? Dedicated Neonatal, Maternal and Pediatric ? Transport Teams ? Memorial MedFlight ? Advanced Certification as a Thrombectomy-Capable Stroke Center: First and only in Indian ? Memorial Regional Breast Care Center ? Memorial Hospital Surgery Center ? DaVinci Robotic Surgery ? Hybrid Operating Suites ? Memorial Regional Cancer Center ? Blue Distinction Center + Maternity Care Program • Designated Baby-Friendly Birth Facility ? Primary Stroke Center Beacon offers a market competitive salary and benefit package, including, but not limited to: Medical, Dental, and Vision Insurance • Life Insurance • Short/Long-term Disability • CME Allowance • 403(b) and 457(b) Retirement Savings Plans • Paid Malpractice with Tail Coverage • and if applicable: Relocation Allowance • Student Loan Repayment Assistance Beacon Health System locations span across north central Indiana and into southwest Michigan. We are one of the top 2% of hospitals nationwide to achieve a 5 Star CMS Hospital Rating and a AA- bond rating, placing Beacon in the top 10th percentile of health systems across the country. Our physicians and associates enjoy the vibrant surrounding communities which include Elkhart, Granger, LaPorte, Mishawaka and South Bend. Our area is home to several colleges, including the world-renowned University of Notre Dame, providing many options for athletic and cultural events. Combined with the Morris Performing Arts Center in South Bend and the Lerner Theatre in Elkhart, live entertainment is easy to find. A big little town, South Bend is also home to the South Bend Cubs, a Class-A minor league baseball team. Parks, Potawatomi Zoo and numerous festivals offer family-friendly fun. Nearby, the sandy shores of Lake Michigan beckon with opportunities for camping, hiking or just relaxing. And, with Chicago just 90 minutes away by car or rail, options for weekend getaways are endless. For more information, or to submit your CV, please contact: Caren Foster, Director Physician Recruiting Office: • Cell: • Email: MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust / Respect / Integrity / Compassion Personally Connect, Keep everyone informed, Be on their team
Department of Gastroenterology Director of Inflammatory Bowel Disease Jersey Shore University Medical Center - Neptune, New Jersey Hackensack Meridian Health is seeking a dedicated, talented and fellowship trained gastroenterologist to join our team at Jersey Shore University Medical Center in Neptune, New Jersey as the Director of Inflammatory Bowel Disease (IBD). Successful candidates will have a passion for clinical and academic excellence and a commitment to outstanding patient care. HIGHLIGHTS: Lead and build a team in diagnosing and treating patients with Inflammatory Bowel Diseases (IBD). Join a dynamic network of experienced physicians, specialists, and support staff who foster a culture of collaboration with strong clinical support. Eligibility for faculty appointment to the Hackensack Meridian School of Medicine. Opportunity to be involved with Medical Students, Residents and Fellows. REQUIREMENTS: D./D.O. degree from a recognized Medical or Osteopathic School Board Eligible or Board Certified in Internal Medicine and Gastroenterology Obtain or the ability to obtain a New Jersey Medical License Hackensack Meridian Health will support H1B Visas COMPENSATION: Starting Base Salary: $376,443 HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting base salary is provided for informational purposes only and is not a guarantee of a specific offer. The base compensation determined at the time of the offer may be different than the posted base salary based on a number of non-discriminatory factors, including but not limited to: Specialization : Area of specialization and sub-specialization. Labor Market Data : Compensation is benchmarked against market data to ensure competitiveness. Experience : Years of relevant experience in the areas of specialization and sub-specialization. Leadership : Relevant experience as a department chair or chief, practice group leader, or other leadership roles. Education and Certifications : Degrees attained, residencies, fellowships, board certifications, research, and publications. Productivity : Levels of productivity, quality and patient satisfaction. Skills : Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the specialty and/or sub-specialty. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. In addition to our compensation for full-time and part-time (20+ hours/week) positions, HMH offers a comprehensive benefits package, including health, dental, vision, tuition reimbursement, and retirement benefits. The final compensation and benefits package will be discussed during the interview process. Submit Cover Letter and CV for immediate consideration to: Carol Petite Compensation Information: $376443.00 / Annually - $376443.00 / Annually
10/25/2025
Full time
Department of Gastroenterology Director of Inflammatory Bowel Disease Jersey Shore University Medical Center - Neptune, New Jersey Hackensack Meridian Health is seeking a dedicated, talented and fellowship trained gastroenterologist to join our team at Jersey Shore University Medical Center in Neptune, New Jersey as the Director of Inflammatory Bowel Disease (IBD). Successful candidates will have a passion for clinical and academic excellence and a commitment to outstanding patient care. HIGHLIGHTS: Lead and build a team in diagnosing and treating patients with Inflammatory Bowel Diseases (IBD). Join a dynamic network of experienced physicians, specialists, and support staff who foster a culture of collaboration with strong clinical support. Eligibility for faculty appointment to the Hackensack Meridian School of Medicine. Opportunity to be involved with Medical Students, Residents and Fellows. REQUIREMENTS: D./D.O. degree from a recognized Medical or Osteopathic School Board Eligible or Board Certified in Internal Medicine and Gastroenterology Obtain or the ability to obtain a New Jersey Medical License Hackensack Meridian Health will support H1B Visas COMPENSATION: Starting Base Salary: $376,443 HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting base salary is provided for informational purposes only and is not a guarantee of a specific offer. The base compensation determined at the time of the offer may be different than the posted base salary based on a number of non-discriminatory factors, including but not limited to: Specialization : Area of specialization and sub-specialization. Labor Market Data : Compensation is benchmarked against market data to ensure competitiveness. Experience : Years of relevant experience in the areas of specialization and sub-specialization. Leadership : Relevant experience as a department chair or chief, practice group leader, or other leadership roles. Education and Certifications : Degrees attained, residencies, fellowships, board certifications, research, and publications. Productivity : Levels of productivity, quality and patient satisfaction. Skills : Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the specialty and/or sub-specialty. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. In addition to our compensation for full-time and part-time (20+ hours/week) positions, HMH offers a comprehensive benefits package, including health, dental, vision, tuition reimbursement, and retirement benefits. The final compensation and benefits package will be discussed during the interview process. Submit Cover Letter and CV for immediate consideration to: Carol Petite Compensation Information: $376443.00 / Annually - $376443.00 / Annually
Position Summary WSH Management is currently recruiting for a Property Manager for two small properties located in Arlington Heights, Los Angeles, CA. Property Manager - Job Duties The Property Manager is responsible for the daily management and overall performance of two Los Angeles properties: Westside Manor (34 units) and The Manchester (27 units, located 7 miles apart). This role reports directly to the Regional Property Manager and oversees one Maintenance Technician. A Social Services Coordinator will collaborate closely with this position but will not report directly to it. Ideal Candidate Resident Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. The successful Property Manager will be organized, detail-oriented, and skilled at balancing multiple priorities. Strong leadership, communication, and problem-solving abilities are essential, along with the ability to understand financial goals and drive property performance. HUD Project Based Section 8 Compliance Experience or other related Affordable Housing Minimum of 2 years on-site as a Property Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Supervisory experience High School Diploma or equivalent required; college preferred. Property Management (or similar) software experience. Must possess strong attention to detail and sales ability. Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Driving to local areas, company meetings and sister properties when necessary Key Responsibilities Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards Prepare and submit weekly and monthly reports, and support the development of the annual operating budget Manage accounts receivable and payable, including rent collection/processing and timely submission of payables Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list Support residents through the recertification process and address resident concerns in a timely, professional manner Train and onboard new staff while fostering a positive, collaborative team culture Monitor community appearance and ensure maintenance issues are addressed promptly Maximize occupancy, minimize lost rent, and ensure the property operates in the owner's best interest Carry out additional duties as assigned to support departmental and company objectives Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. What we offer: Salary: $28.00 to $29.00 per hour Rent-free on-site studio apartment to live at Westside Manor Apartments Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 830am to 530pm Resident Manager Qualifications While we are proud to offer on-the-job training for all positions . click apply for full job details
10/25/2025
Full time
Position Summary WSH Management is currently recruiting for a Property Manager for two small properties located in Arlington Heights, Los Angeles, CA. Property Manager - Job Duties The Property Manager is responsible for the daily management and overall performance of two Los Angeles properties: Westside Manor (34 units) and The Manchester (27 units, located 7 miles apart). This role reports directly to the Regional Property Manager and oversees one Maintenance Technician. A Social Services Coordinator will collaborate closely with this position but will not report directly to it. Ideal Candidate Resident Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. The successful Property Manager will be organized, detail-oriented, and skilled at balancing multiple priorities. Strong leadership, communication, and problem-solving abilities are essential, along with the ability to understand financial goals and drive property performance. HUD Project Based Section 8 Compliance Experience or other related Affordable Housing Minimum of 2 years on-site as a Property Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Supervisory experience High School Diploma or equivalent required; college preferred. Property Management (or similar) software experience. Must possess strong attention to detail and sales ability. Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Driving to local areas, company meetings and sister properties when necessary Key Responsibilities Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards Prepare and submit weekly and monthly reports, and support the development of the annual operating budget Manage accounts receivable and payable, including rent collection/processing and timely submission of payables Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list Support residents through the recertification process and address resident concerns in a timely, professional manner Train and onboard new staff while fostering a positive, collaborative team culture Monitor community appearance and ensure maintenance issues are addressed promptly Maximize occupancy, minimize lost rent, and ensure the property operates in the owner's best interest Carry out additional duties as assigned to support departmental and company objectives Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. What we offer: Salary: $28.00 to $29.00 per hour Rent-free on-site studio apartment to live at Westside Manor Apartments Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 830am to 530pm Resident Manager Qualifications While we are proud to offer on-the-job training for all positions . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description Cardiology -NP or PA - CHRISTUS Health, Sulphur Springs, TX Recruiter: Richelle Howell Physician-Led Organization: Clinicians have a seat at the table through our Physician Board of Directors. AI-Enabled Documentation Support: We use Pieces, an AI-powered clinical documentation solution in our inpatient setting that saves time and lets you focus on patients, not paperwork. Robust Multispecialty Network: Over 1,000 physicians and advanced practice providers across 41 specialties in 82 clinic locations throughout Northeast Texas. Compensation and Benefits: Competitive compensation and benefits package Sign-on bonus Comprehensive malpractice coverage including tail Generous PTO and CME allowance No state income tax Sulphur Springs blends affordability, charm, and convenience. Its low cost of living and affordable housing make it a great option for families, retirees, or first-time homebuyers. The community is family-friendly, with parks, playgrounds, and annual events. The historic town square, with its local shops and famous glass bathrooms, adds a quirky touch. Located along I-30, Sulphur Springs is within easy reach of Dallas and Texarkana. The town is also known for its low crime rates and peaceful atmosphere, offering a calm lifestyle away from the hustle and bustle. Outdoor enthusiasts enjoy Lake Cooper and Coleman Park for fishing and boating, with local farmers markets and seasonal festivals throughout the year. CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprising almost 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS Health serves the need of underserved communities in seven (7) U.S., states, Chile, Colombia and six states in Mexico. Our vision is to Extend the Healing Ministry of Jesus Christ. A national leader in patient satisfaction, advanced technology and quality initiatives, CHRISTUS Trinity Mother Frances Health System is a faith-based, not-for-profit organization dedicated to creating healthy lives for people and communities. Requirements: Must be licensed in the state of TX or be eligible to be licensed Work Type: Full Time
10/24/2025
Full time
Description Cardiology -NP or PA - CHRISTUS Health, Sulphur Springs, TX Recruiter: Richelle Howell Physician-Led Organization: Clinicians have a seat at the table through our Physician Board of Directors. AI-Enabled Documentation Support: We use Pieces, an AI-powered clinical documentation solution in our inpatient setting that saves time and lets you focus on patients, not paperwork. Robust Multispecialty Network: Over 1,000 physicians and advanced practice providers across 41 specialties in 82 clinic locations throughout Northeast Texas. Compensation and Benefits: Competitive compensation and benefits package Sign-on bonus Comprehensive malpractice coverage including tail Generous PTO and CME allowance No state income tax Sulphur Springs blends affordability, charm, and convenience. Its low cost of living and affordable housing make it a great option for families, retirees, or first-time homebuyers. The community is family-friendly, with parks, playgrounds, and annual events. The historic town square, with its local shops and famous glass bathrooms, adds a quirky touch. Located along I-30, Sulphur Springs is within easy reach of Dallas and Texarkana. The town is also known for its low crime rates and peaceful atmosphere, offering a calm lifestyle away from the hustle and bustle. Outdoor enthusiasts enjoy Lake Cooper and Coleman Park for fishing and boating, with local farmers markets and seasonal festivals throughout the year. CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprising almost 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS Health serves the need of underserved communities in seven (7) U.S., states, Chile, Colombia and six states in Mexico. Our vision is to Extend the Healing Ministry of Jesus Christ. A national leader in patient satisfaction, advanced technology and quality initiatives, CHRISTUS Trinity Mother Frances Health System is a faith-based, not-for-profit organization dedicated to creating healthy lives for people and communities. Requirements: Must be licensed in the state of TX or be eligible to be licensed Work Type: Full Time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director , Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future. As a Director , Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position. What you'll do: As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. Develops team reputation as highly skilled experts in decision science support. Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs. Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change. Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making. Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge. Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function. 3 years of direct team lead or management experience. Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels. Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: US military experience through military service or a military spouse/domestic partner 3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts Working knowledge of Annuity and Health products Knowledge of data and analytical capabilities available across USAA Association Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline Compensation range: The salary range for this position is: $164,780 - $296,610 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director , Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future. As a Director , Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position. What you'll do: As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. Develops team reputation as highly skilled experts in decision science support. Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs. Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change. Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making. Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge. Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function. 3 years of direct team lead or management experience. Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels. Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: US military experience through military service or a military spouse/domestic partner 3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts Working knowledge of Annuity and Health products Knowledge of data and analytical capabilities available across USAA Association Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline Compensation range: The salary range for this position is: $164,780 - $296,610 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled) Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled) Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled) Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled) Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled) Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled) Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled) Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled) Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As Director, Talent Program Management, you will lead the design and execution of organization-wide learning and talent programs that ensure consistency, scalability, and alignment to USAA's strategic priorities. To be successful in this role, you will bring a unique blend of technical expertise and leadership, as reflected in the following qualifications: People leadership and change management capability, with experience developing high-performing teams, coaching program managers, and embedding a culture of accountability, inclusion, and continuous improvement. Deep understanding of service delivery models, with the ability to design, implement, and refine operating models that ensure consistency, efficiency, and high-quality program delivery across the association. Product mindset with a focus on scalability and user experience, bringing discipline in road mapping, continuous improvement, and prioritization to ensure programs deliver measurable business value Proven expertise in organization-wide learning and talent program management, with a track record of designing, executing, and governing large-scale, cross-functional HR programs across talent, learning, and performance portfolios. Strong governance and compliance mindset, with the ability to establish controls, mitigate risk, and ensure alignment with regulatory expectations while driving efficiency and simplification. Technical fluency in HR, talent, and learning systems and reporting tools, including experience with Workday, JWA, Eightfold, Percipio, or similar talent platforms, and the ability to translate data and analytics into actionable insights for senior leadership. Demonstrated ability to lead through complexity, balancing business-as-usual program delivery with future-focused transformation and digital enablement. Proven ability to influence at the executive level, shaping strategy, presenting to senior leadership, and aligning diverse stakeholders across HR, risk, compliance, audit, and business functions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. If you are ready to lead teams to deliver impactful HR solutions, apply now! What you'll do: Accountable for the development and integration of multiple business programs, associated work efforts, and discrete work efforts to achieve strategic business goals and operational objectives. Manages the overall program and / or discrete work efforts road map which includes multi-million-dollar complex, strategic programs within a portfolio(s). Facilitates sequencing, prioritization, and scheduling for programs; manages program scope, schedule, and budget. Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management. Provides consultation to program executives and senior / functional area management across USAA to plan and execute departmental programs and makes recommendations for process improvements to ensure they are effective. Keeps abreast of industry trends and best practices and on developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs and / or discrete work efforts. Builds and manages a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Adheres to governance rigor required for work efforts. Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years project and / or program management experience, including experience defining a new program and/or managing large scale projects. 3 years of direct team lead or management experience. Demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts. Advanced understanding and demonstrated application of risk management policies and procedures. Comprehensive knowledge of program management methodology and techniques and program performance evaluation. Proficient experience in USAA's change management methodology or similar industry change management methodology. Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets. What sets you apart: Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud) including process optimization and configuration coordination. Proficiency in task tracking, documentation, and cross-functional execution. Skilled in workflow design tools (e.g., Lucidchart, Miro, Visio). Proven ability to leverage user insights and data-driven methodologies to develop and optimize HR products and programs that directly contribute to improved employee engagement, productivity, and retention. Expertise in conducting user research (both qualitative and quantitative) to identify unmet needs and pain points within the employee experience. Adept at creating detailed user personas and segmenting employee populations to tailor HR solutions effectively. Demonstrated success in managing diverse stakeholder expectations and aligning product roadmaps with business objectives. Compensation range: The salary range for this position is: $143,320 - $273,930 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As Director, Talent Program Management, you will lead the design and execution of organization-wide learning and talent programs that ensure consistency, scalability, and alignment to USAA's strategic priorities. To be successful in this role, you will bring a unique blend of technical expertise and leadership, as reflected in the following qualifications: People leadership and change management capability, with experience developing high-performing teams, coaching program managers, and embedding a culture of accountability, inclusion, and continuous improvement. Deep understanding of service delivery models, with the ability to design, implement, and refine operating models that ensure consistency, efficiency, and high-quality program delivery across the association. Product mindset with a focus on scalability and user experience, bringing discipline in road mapping, continuous improvement, and prioritization to ensure programs deliver measurable business value Proven expertise in organization-wide learning and talent program management, with a track record of designing, executing, and governing large-scale, cross-functional HR programs across talent, learning, and performance portfolios. Strong governance and compliance mindset, with the ability to establish controls, mitigate risk, and ensure alignment with regulatory expectations while driving efficiency and simplification. Technical fluency in HR, talent, and learning systems and reporting tools, including experience with Workday, JWA, Eightfold, Percipio, or similar talent platforms, and the ability to translate data and analytics into actionable insights for senior leadership. Demonstrated ability to lead through complexity, balancing business-as-usual program delivery with future-focused transformation and digital enablement. Proven ability to influence at the executive level, shaping strategy, presenting to senior leadership, and aligning diverse stakeholders across HR, risk, compliance, audit, and business functions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. If you are ready to lead teams to deliver impactful HR solutions, apply now! What you'll do: Accountable for the development and integration of multiple business programs, associated work efforts, and discrete work efforts to achieve strategic business goals and operational objectives. Manages the overall program and / or discrete work efforts road map which includes multi-million-dollar complex, strategic programs within a portfolio(s). Facilitates sequencing, prioritization, and scheduling for programs; manages program scope, schedule, and budget. Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management. Provides consultation to program executives and senior / functional area management across USAA to plan and execute departmental programs and makes recommendations for process improvements to ensure they are effective. Keeps abreast of industry trends and best practices and on developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs and / or discrete work efforts. Builds and manages a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Adheres to governance rigor required for work efforts. Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years project and / or program management experience, including experience defining a new program and/or managing large scale projects. 3 years of direct team lead or management experience. Demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts. Advanced understanding and demonstrated application of risk management policies and procedures. Comprehensive knowledge of program management methodology and techniques and program performance evaluation. Proficient experience in USAA's change management methodology or similar industry change management methodology. Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets. What sets you apart: Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud) including process optimization and configuration coordination. Proficiency in task tracking, documentation, and cross-functional execution. Skilled in workflow design tools (e.g., Lucidchart, Miro, Visio). Proven ability to leverage user insights and data-driven methodologies to develop and optimize HR products and programs that directly contribute to improved employee engagement, productivity, and retention. Expertise in conducting user research (both qualitative and quantitative) to identify unmet needs and pain points within the employee experience. Adept at creating detailed user personas and segmenting employee populations to tailor HR solutions effectively. Demonstrated success in managing diverse stakeholder expectations and aligning product roadmaps with business objectives. Compensation range: The salary range for this position is: $143,320 - $273,930 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Location: Rockville, MarylandJob Type: PermanentCompensation Range: $125,000 - 150,000 per yearA growing law firm is seeking a strategic and data-driven Marketing Director to lead its client acquisition and brand growth initiatives. We are looking for a hands-on leader who can not only build a comprehensive marketing plan but also execute it, taking full ownership of the budget and results. The ideal candidate will be a true hybrid of a strategist and a doer.This is a high-impact role where you will be tasked with building the firm's marketing infrastructure from the ground up, with a focus on a consumer-focused practice (e.g., family law, estate, elder law).Remote with Quarterly Travel to Maryland.Responsibilities:Own the Strategy and Budget: You will be responsible for creating and presenting a data-backed marketing plan to leadership and managing a budget of at least $300,000. Your primary goal will be to drive a clear return on investment and demonstrate how your decisions increase the firm's gross revenue.Drive Metrics That Matter: Your success will be measured by your ability to improve key metrics such as cost per lead, cost per qualified lead, and time to close. You must have a deep understanding of how marketing efforts directly correlate with sales and new client acquisition.Lead and Mentor a Team: You will manage a marketing specialist and serve as a mentor, guiding them on day-to-day execution.Vendor and Program Management: You will not need to be an expert in building SEO programs or websites from scratch, but you must have a strong understanding of how these programs work. You will be responsible for identifying, vetting, and managing external vendors to ensure they meet performance goals and maximize ROI.Innovate and Execute: We need a leader who can both think big and get their hands dirty. You will be expected to leverage newer technologies to enhance client experience and targeting, then back up your decisions with clear, actionable results.Qualifications:Management Experience: A minimum of 5 years of experience in a management-level role, with a proven track record of managing direct reports.Hands-On Budget Management: Demonstrated experience not just in following a budget, but in building, managing, and making strategic recommendations to grow it based on results.Consumer-Focused Marketing: Expertise in marketing for consumer-focused professional services. Experience in the legal industry is highly preferred, especially in higher-volume, consumer-facing fields.Results-Oriented: A track record of providing specific examples of how your actions led to measurable results (e.g., "I increased X by Y, which resulted in Z").Analytical Mindset: An understanding of the backend of marketing programs and the ability to back up your decisions with data, not just statistics. You can articulate how a click led to a result.Flexibility: Ability to travel to the Rockville, MD office once per quarter.Skills:Strategic Management,Leadership,Sales Management,Budgeting Skills.JOBID: Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Rockville, MD-20850
10/24/2025
Full time
Location: Rockville, MarylandJob Type: PermanentCompensation Range: $125,000 - 150,000 per yearA growing law firm is seeking a strategic and data-driven Marketing Director to lead its client acquisition and brand growth initiatives. We are looking for a hands-on leader who can not only build a comprehensive marketing plan but also execute it, taking full ownership of the budget and results. The ideal candidate will be a true hybrid of a strategist and a doer.This is a high-impact role where you will be tasked with building the firm's marketing infrastructure from the ground up, with a focus on a consumer-focused practice (e.g., family law, estate, elder law).Remote with Quarterly Travel to Maryland.Responsibilities:Own the Strategy and Budget: You will be responsible for creating and presenting a data-backed marketing plan to leadership and managing a budget of at least $300,000. Your primary goal will be to drive a clear return on investment and demonstrate how your decisions increase the firm's gross revenue.Drive Metrics That Matter: Your success will be measured by your ability to improve key metrics such as cost per lead, cost per qualified lead, and time to close. You must have a deep understanding of how marketing efforts directly correlate with sales and new client acquisition.Lead and Mentor a Team: You will manage a marketing specialist and serve as a mentor, guiding them on day-to-day execution.Vendor and Program Management: You will not need to be an expert in building SEO programs or websites from scratch, but you must have a strong understanding of how these programs work. You will be responsible for identifying, vetting, and managing external vendors to ensure they meet performance goals and maximize ROI.Innovate and Execute: We need a leader who can both think big and get their hands dirty. You will be expected to leverage newer technologies to enhance client experience and targeting, then back up your decisions with clear, actionable results.Qualifications:Management Experience: A minimum of 5 years of experience in a management-level role, with a proven track record of managing direct reports.Hands-On Budget Management: Demonstrated experience not just in following a budget, but in building, managing, and making strategic recommendations to grow it based on results.Consumer-Focused Marketing: Expertise in marketing for consumer-focused professional services. Experience in the legal industry is highly preferred, especially in higher-volume, consumer-facing fields.Results-Oriented: A track record of providing specific examples of how your actions led to measurable results (e.g., "I increased X by Y, which resulted in Z").Analytical Mindset: An understanding of the backend of marketing programs and the ability to back up your decisions with data, not just statistics. You can articulate how a click led to a result.Flexibility: Ability to travel to the Rockville, MD office once per quarter.Skills:Strategic Management,Leadership,Sales Management,Budgeting Skills.JOBID: Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Rockville, MD-20850
