About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Emergency Response (Tier 1) Agents. Requirements: Up to 25% travel required Must be 18 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response. Nice to Have: At least 1 to 2 years of working experience in a related field (training or teaching experience Has strong leadership skills, with proficiency in handling groups About Us: TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies. Listed as one of Glassdoor's "100 Best Places to Work
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Emergency Response (Tier 1) Agents. Requirements: Up to 25% travel required Must be 18 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response. Nice to Have: At least 1 to 2 years of working experience in a related field (training or teaching experience Has strong leadership skills, with proficiency in handling groups About Us: TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies. Listed as one of Glassdoor's "100 Best Places to Work
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
Café Coach- Hyde Park Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - Bachelor's Degree - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Coach- Hyde Park Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - Bachelor's Degree - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Coach- Rittenhouse Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - Bachelor's Degree - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Philadelphia, PA: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Coach- Rittenhouse Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - Bachelor's Degree - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Philadelphia, PA: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Sr. Manager, Strategic Innovation & Business Development Team: Strategic Innovation & Business Development Current Need: McKesson's Corporate Strategy & Business Development (CSBD) strategic innovation arm, Strategic Innovation & Business Development (SIBD) is seeking a high performing, digital first Senior Manager to accelerate enterprise growth through innovation, advanced analytics, and AI enabled operating models. This role will help design, test, and launch enterprise wide pilots that unlock measurable business value, modernize workflows, and strengthen McKesson's competitive advantage. The ideal candidate brings a strategic mindset, comfort with emerging technology, and the ability to translate ambiguous problems into validated, scalable solutions. Acting as a change agent, this individual can fluidly shift between big picture strategy and project level detail, guiding teams and stakeholders through complex issues to achieve measurable, enterprise level results. This position reports to the Vice President, Strategic Innovation & Business Development. Key Responsibilities Ideation and Insights Generation: Conduct stakeholder interviews and cross functional research, leveraging digital discovery tools and data driven analysis to surface actionable insights Apply design thinking, continuous discovery, and AI assisted research methods to identify high value innovation opportunities Develop and maintain prioritization frameworks that integrate business value, technical feasibility, data readiness, and AI enablement potential Build, test, and launch Innovation workstreams: Define project scope and design proofs of concept, incorporating automation opportunities, data architecture considerations, and responsible AI guardrails Partner with internal teams and external innovation/AI vendors to develop pilots powered by modern digital capabilities Monitor performance using digital dashboards, KPIs, and real time analytics to track progress against success criteria Utilize experimentation frameworks-including rapid prototyping and A/B testing-to validate value quickly and iteratively Business Case and Investment Pitch: Lead complex business, financial, and data analyses to quantify the impact of proposed innovations, including AI driven efficiency, quality, cost, and employee experience outcomes Build investment cases that incorporate technical assumptions (e.g., model lifecycle costs, integration requirements, compliance considerations) Develop compelling enterprise ready materials to support executive decision making and funding approvals Project Implementation: Drive project management with a digitally enabled approach, leveraging collaborative platforms, workflow automation, and AI powered documentation tools Manage project scope and change control processes in environments where digital, data, or AI components may evolve rapidly Actively communicates with customer leadership, project sponsors, key stakeholders, and project teams Determine business roles and resources needed to ensure successful implementation Develop impact analyses that assess business value, quality, risk, and operational readiness; including AI related risks such as bias, reliability, and data governance Lead development of dashboards, scorecards, forecasting models, and executive level analytics to demonstrate performance and adoption Team Operations: Support operational excellence through standardized tools, digital templates, and reusable frameworks that accelerate innovation cycles Lead administrative functions related to budget, vendor management, and timelines; including coordination with AI, data, and technical partners Promote knowledge sharing by formalizing playbooks, best practices, and repeatable processes that enable teams to operate efficiently and responsibly with emerging technologies Minimum Requirements 4+ of project management work experience within management consulting, or internal consulting (e.g., Business Operations, Strategy, HR, Organizational Effectiveness, or other equivalent function) with a primary focus on Project Management Experience supporting build and launch of high-impact innovation projects or products Excellent organizational skills and proven ability to manage multiple projects concurrently Self-starter mindset with a bias toward action Excellent communication and presentation skills, MS Office suite skills (Excel, Word, PowerPoint, Project, Visio, Outlook, etc.) Highly collaborative with solid attention to detail Practical experience working in matrix environments across functional and product development & commercial teams Critical Skills To be successful in this challenging and high-impact role, the successful candidate will have the following: Creative and resilient in application of processes and approaches to work Demonstrated learning agility in new subject areas, including emerging technologies, trends, and a solid working knowledge of the stakeholders in healthcare Exposure to enterprise AI enablement (e.g., adoption programs, training, responsible use standards, and data governance models) Strong passion for innovation, emerging technology, and analytics across the healthcare ecosystem Experience in project management and product / program management Driving complex company, customer, and market analyses with a high tolerance for ambiguity and willingness to adapt. Comfort with uncertainty and ability to navigate complex situations with competing priorities is critical to success Results driven; ability to deliver high-quality work products and work independently. Track record of driving measurable business impact through digital or AI initiatives (e.g., efficiency gains, improved quality, documentation accuracy, reduced cycle times) Ability to synthesize information and communicate clearly and concisely in both oral and written formats Contribute to the strength of our team's culture and community and exemplifying McKesson's ILEAD and I2CARE principles Education Bachelor's degree in Business, Technical or Healthcare Related field. Advanced degrees in healthcare or MBA preferred Physical Requirements General office demands. Occasional travel ( 20%) Must be authorized to work in the US. Sponsorship is not available for this position. Please note: This role is not budgeted for corporate relocation package. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $97,300 - $162,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Sr. Manager, Strategic Innovation & Business Development Team: Strategic Innovation & Business Development Current Need: McKesson's Corporate Strategy & Business Development (CSBD) strategic innovation arm, Strategic Innovation & Business Development (SIBD) is seeking a high performing, digital first Senior Manager to accelerate enterprise growth through innovation, advanced analytics, and AI enabled operating models. This role will help design, test, and launch enterprise wide pilots that unlock measurable business value, modernize workflows, and strengthen McKesson's competitive advantage. The ideal candidate brings a strategic mindset, comfort with emerging technology, and the ability to translate ambiguous problems into validated, scalable solutions. Acting as a change agent, this individual can fluidly shift between big picture strategy and project level detail, guiding teams and stakeholders through complex issues to achieve measurable, enterprise level results. This position reports to the Vice President, Strategic Innovation & Business Development. Key Responsibilities Ideation and Insights Generation: Conduct stakeholder interviews and cross functional research, leveraging digital discovery tools and data driven analysis to surface actionable insights Apply design thinking, continuous discovery, and AI assisted research methods to identify high value innovation opportunities Develop and maintain prioritization frameworks that integrate business value, technical feasibility, data readiness, and AI enablement potential Build, test, and launch Innovation workstreams: Define project scope and design proofs of concept, incorporating automation opportunities, data architecture considerations, and responsible AI guardrails Partner with internal teams and external innovation/AI vendors to develop pilots powered by modern digital capabilities Monitor performance using digital dashboards, KPIs, and real time analytics to track progress against success criteria Utilize experimentation frameworks-including rapid prototyping and A/B testing-to validate value quickly and iteratively Business Case and Investment Pitch: Lead complex business, financial, and data analyses to quantify the impact of proposed innovations, including AI driven efficiency, quality, cost, and employee experience outcomes Build investment cases that incorporate technical assumptions (e.g., model lifecycle costs, integration requirements, compliance considerations) Develop compelling enterprise ready materials to support executive decision making and funding approvals Project Implementation: Drive project management with a digitally enabled approach, leveraging collaborative platforms, workflow automation, and AI powered documentation tools Manage project scope and change control processes in environments where digital, data, or AI components may evolve rapidly Actively communicates with customer leadership, project sponsors, key stakeholders, and project teams Determine business roles and resources needed to ensure successful implementation Develop impact analyses that assess business value, quality, risk, and operational readiness; including AI related risks such as bias, reliability, and data governance Lead development of dashboards, scorecards, forecasting models, and executive level analytics to demonstrate performance and adoption Team Operations: Support operational excellence through standardized tools, digital templates, and reusable frameworks that accelerate innovation cycles Lead administrative functions related to budget, vendor management, and timelines; including coordination with AI, data, and technical partners Promote knowledge sharing by formalizing playbooks, best practices, and repeatable processes that enable teams to operate efficiently and responsibly with emerging technologies Minimum Requirements 4+ of project management work experience within management consulting, or internal consulting (e.g., Business Operations, Strategy, HR, Organizational Effectiveness, or other equivalent function) with a primary focus on Project Management Experience supporting build and launch of high-impact innovation projects or products Excellent organizational skills and proven ability to manage multiple projects concurrently Self-starter mindset with a bias toward action Excellent communication and presentation skills, MS Office suite skills (Excel, Word, PowerPoint, Project, Visio, Outlook, etc.) Highly collaborative with solid attention to detail Practical experience working in matrix environments across functional and product development & commercial teams Critical Skills To be successful in this challenging and high-impact role, the successful candidate will have the following: Creative and resilient in application of processes and approaches to work Demonstrated learning agility in new subject areas, including emerging technologies, trends, and a solid working knowledge of the stakeholders in healthcare Exposure to enterprise AI enablement (e.g., adoption programs, training, responsible use standards, and data governance models) Strong passion for innovation, emerging technology, and analytics across the healthcare ecosystem Experience in project management and product / program management Driving complex company, customer, and market analyses with a high tolerance for ambiguity and willingness to adapt. Comfort with uncertainty and ability to navigate complex situations with competing priorities is critical to success Results driven; ability to deliver high-quality work products and work independently. Track record of driving measurable business impact through digital or AI initiatives (e.g., efficiency gains, improved quality, documentation accuracy, reduced cycle times) Ability to synthesize information and communicate clearly and concisely in both oral and written formats Contribute to the strength of our team's culture and community and exemplifying McKesson's ILEAD and I2CARE principles Education Bachelor's degree in Business, Technical or Healthcare Related field. Advanced degrees in healthcare or MBA preferred Physical Requirements General office demands. Occasional travel ( 20%) Must be authorized to work in the US. Sponsorship is not available for this position. Please note: This role is not budgeted for corporate relocation package. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $97,300 - $162,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Emergency Response (Tier 1) Agents. Requirements: Up to 25% travel required Must be 18 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response. Nice to Have: At least 1 to 2 years of working experience in a related field (training or teaching experience Has strong leadership skills, with proficiency in handling groups About Us: TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies. Listed as one of Glassdoor's "100 Best Places to Work
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Emergency Response (Tier 1) Agents. Requirements: Up to 25% travel required Must be 18 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response. Nice to Have: At least 1 to 2 years of working experience in a related field (training or teaching experience Has strong leadership skills, with proficiency in handling groups About Us: TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies. Listed as one of Glassdoor's "100 Best Places to Work
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description : What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager. Responsibilities: As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing fleet. Manage a high-performing team of Operations Managers and Team Leads, ensuring they are coached in both leadership and AV technical literacy. Design and scale response frameworks that accommodate unique AV challenges, including software-defined edge cases, hardware failures, and environmental obstacles. Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety Benchmarks with business metrics like CSAT and AHT. You will meet with Senior Management and clients as needed to continue business growth. Ensure compliance with evolving regulatory and legal standards specific to autonomous transportation. We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Own the hiring and talent development pipeline, identifying candidates with the "top-notch" analytical skills required to thrive in a fast-paced technology environment. Foster an organizational culture that prioritizes safety, innovation, and rapid adaptation to technological change. Requirements: Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation). Autonomous Vehicle Experience is must BA/BS degree preferred. Experience managing supervisors, as well as coaching and developing Teammates. 20% travel required to support market launches, conduct field audits, and meet with regional stakeholders. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $97,000.00 - $145,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Manager really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training and onboarding programs.mThey will work closely with our Learning Experience Leaders, managing a team of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ensure the quality of all programs and to execute and deliver world-class training for all of our teammates and future leaders. Responsibilities include but are not limited to: Maintain a training Schedule for respective assigned sites and/or GEOs: this is to be worked on daily to ensure transparency with other departments. Update all spreadsheets for rosters for assigned sites and/or GEOs: this is to be worked on daily, as employees are added or deleted. Create seats for new learning experience staff: this includes updated job descriptions, duties, and pay ranges. Interview for new learning experience staff: this should include interview questions regarding skillset and culture. Onboard learning experience staff: complete overview of TaskUs culture and job expectations. Set job expectations with learning experience staff: this includes all policies and procedures for training staff. Grade learning experience staff on training skill sets: this is where the KPIs are assessed and measured. Develop learning experience staff and Leadership with education and certifications: in the area of continued education, trainers are expected to complete required certifications. Observe learning experience staff during training classes: to maintain excellence in their performance, observations and evaluations will be conducted on a regular basis. Provide effective coaching and feedback for the development of learning experience staff. Provide KPIs and standards for each quarter for learning experience staff: this will include quarterly performance evaluations and goal setting. Provide tools/resources to assist in excellent training material creation: give access to all resources to maintain job function. Document information on each learning experience staff member: maintain electronic records for each learning experience leader. Receive and analyze training evaluation forms for each class: identify trends and patterns to help improve the training department, reduce speed to proficiency targets and give high-quality feedback to clients to drive continuous improvement. Create and maintain training methodologies for the learning experience department: find innovative ways to enhance the training experience. Develop training courses to further educate current employees: to further educate our employees for their own respective growth and development. Maintain strong communication with Recruiting and Operations: co-create a strong cycle from pipeline to production, closed-loop feedback cycles on trainees' performance to improve candidate profile. Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system. Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties. Ensure the training of workers in the aspects of occupational health and safety, within the working day. Continuously improve training programs and other learning opportunities across the organization. Other duties as required. Qualifications and Requirements High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences. Five years of previous training experience. Two years of previous management experience, preferably in the training or learning development space. Two years of previous BPO experience, preferably. Two years of previous technical support experience and/or emergency coordination, emergency response, or crisis management experience. Strong written and verbal communication skills. Strong coaching and mentoring skills. Travel required, up to 25% of the time. Strong will to learn and adapt to quick change. Proficient in Microsoft Office and Google Suite applications required, Strong, confident, and effective verbal and written communication skills are required. Strong interpersonal, conflict management, and mentoring skills Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours. High energy, enthusiastic, motivational training style Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required. Salary Range 65,000 - 75,000. Location Metro Phoenix, Arizona - On Site. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits & Additional Compensation: Variable Pay: This position is eligible for Annual bonus based on individual and company performance. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $97,000.00 - $145,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Manager really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training and onboarding programs.mThey will work closely with our Learning Experience Leaders, managing a team of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ensure the quality of all programs and to execute and deliver world-class training for all of our teammates and future leaders. Responsibilities include but are not limited to: Maintain a training Schedule for respective assigned sites and/or GEOs: this is to be worked on daily to ensure transparency with other departments. Update all spreadsheets for rosters for assigned sites and/or GEOs: this is to be worked on daily, as employees are added or deleted. Create seats for new learning experience staff: this includes updated job descriptions, duties, and pay ranges. Interview for new learning experience staff: this should include interview questions regarding skillset and culture. Onboard learning experience staff: complete overview of TaskUs culture and job expectations. Set job expectations with learning experience staff: this includes all policies and procedures for training staff. Grade learning experience staff on training skill sets: this is where the KPIs are assessed and measured. Develop learning experience staff and Leadership with education and certifications: in the area of continued education, trainers are expected to complete required certifications. Observe learning experience staff during training classes: to maintain excellence in their performance, observations and evaluations will be conducted on a regular basis. Provide effective coaching and feedback for the development of learning experience staff. Provide KPIs and standards for each quarter for learning experience staff: this will include quarterly performance evaluations and goal setting. Provide tools/resources to assist in excellent training material creation: give access to all resources to maintain job function. Document information on each learning experience staff member: maintain electronic records for each learning experience leader. Receive and analyze training evaluation forms for each class: identify trends and patterns to help improve the training department, reduce speed to proficiency targets and give high-quality feedback to clients to drive continuous improvement. Create and maintain training methodologies for the learning experience department: find innovative ways to enhance the training experience. Develop training courses to further educate current employees: to further educate our employees for their own respective growth and development. Maintain strong communication with Recruiting and Operations: co-create a strong cycle from pipeline to production, closed-loop feedback cycles on trainees' performance to improve candidate profile. Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system. Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties. Ensure the training of workers in the aspects of occupational health and safety, within the working day. Continuously improve training programs and other learning opportunities across the organization. Other duties as required. Qualifications and Requirements High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences. Five years of previous training experience. Two years of previous management experience, preferably in the training or learning development space. Two years of previous BPO experience, preferably. Two years of previous technical support experience and/or emergency coordination, emergency response, or crisis management experience. Strong written and verbal communication skills. Strong coaching and mentoring skills. Travel required, up to 25% of the time. Strong will to learn and adapt to quick change. Proficient in Microsoft Office and Google Suite applications required, Strong, confident, and effective verbal and written communication skills are required. Strong interpersonal, conflict management, and mentoring skills Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours. High energy, enthusiastic, motivational training style Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required. Salary Range 65,000 - 75,000. Location Metro Phoenix, Arizona - On Site. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits & Additional Compensation: Variable Pay: This position is eligible for Annual bonus based on individual and company performance. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As the Director, Learning Experience (Learning and Organization Development), you will be responsible for designing, implementing, and evaluating the Talent Roadmap for the organization, aligned with the company's objectives. Talent Roadmap should support the development of all leaders within the business, thus improving organizational effectiveness and employee performance. SPECIFIC RESPONSIBILITIES As the Director, Learning Experience (Learning and Organization Development), you will (not limited to): Lead the design, delivery, and evaluation of learning programs, including leadership development, technical skills training, and onboarding initiatives. Partner with functional stakeholders to identify and prioritize learning needs and gaps aligned with business needs, while cultivating a culture of learning. Provide guidance and support to aspiring leaders, facilitate leadership workshops or seminars, and stay updated on industry trends in leadership development practices Deliver engaging and interactive training sessions, workshops, and learning events to diverse audiences, making sure of content relevance, participant engagement, and knowledge retention Coach and develop a team of LnOD professionals, providing guidance, feedback and professional development opportunities to support their growth and success. Develop learning strategies that are clearly aligned to and support business objectives. Design solutions that are relevant, prioritized, and aligned to talent needs. Conceptualize and develop content catering to audiences from different functions. Ensure that the L&OD curriculum is tracked and maintained in the Learning Management System Establish metrics and analytics to measure the impact and effectiveness of learning initiatives, and use data-driven insights to drive continuous improvement. Stay abreast of emerging trends and developments in LnOD, recommending and implementing enhancements to programs and processes as needed. Identify gaps and recommend and create scalable learning solutions to improve learner's retention, job performance and the overall employee experience. Design, development and implementation of the global learning & development strategy and solutions starting from TNA to design & delivery, to impact analysis as per business needs Manage the maintenance and execution of the performance and talent management processes linked to operational and program efficiencies and effectiveness. Provide guidance and support to managers and employees on performance management process, career development and individual learning plans. Manage the LnOD budget, resources, and vendor relationships to optimize ROI and quality of services Do you have what it takes to become a Director, Learning Experience (Learning and Organization Development) ? Required Skills/Abilities Excellent presentation, interpersonal and influencing skills Ability to coach, mentor, consult, and partner with peers and with other functional leads Learning design and delivery skills Thorough understanding of proven and latest L&OD methods and best practices Exceptionally good verbal and written communication skills Proficiency in MS Office and Learning Management System. WORK EXPERIENCE 15+ years of global L&OD including learning design and delivery, stakeholder management Experience of having run and managed L&OD for global organizations. Ability to manage global stakeholders. Experience of having delivered learning solutions for LATAM, NAMEULA and APAC EDUCATION Master's degree in HR or Organizational Development, Business Administration, or related field; MBA in HR, or Learning design and delivery certifications, coaching/learning/psychometric certifications will be an added advantage with 10 years of experience in leadership role OTHER SKILLS Ability to make decisions by using logic to identify key facts, explore alternatives, and propose quality solutions Must be able to foster a positive and productive work environment, with the ability to lead, build teams, and motivate staff Strong organizational and interpersonal management skills Ability to manage time effectively and efficiently Self-motivated and directed with keen attention to detail LOCATION: Phoenix or Detroit. Salary range: 160,000 / Year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits & Additional Compensation: Variable Pay: This position is eligible for an annual performance bonus based on individual and company performance. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 8/7/2026. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As the Director, Learning Experience (Learning and Organization Development), you will be responsible for designing, implementing, and evaluating the Talent Roadmap for the organization, aligned with the company's objectives. Talent Roadmap should support the development of all leaders within the business, thus improving organizational effectiveness and employee performance. SPECIFIC RESPONSIBILITIES As the Director, Learning Experience (Learning and Organization Development), you will (not limited to): Lead the design, delivery, and evaluation of learning programs, including leadership development, technical skills training, and onboarding initiatives. Partner with functional stakeholders to identify and prioritize learning needs and gaps aligned with business needs, while cultivating a culture of learning. Provide guidance and support to aspiring leaders, facilitate leadership workshops or seminars, and stay updated on industry trends in leadership development practices Deliver engaging and interactive training sessions, workshops, and learning events to diverse audiences, making sure of content relevance, participant engagement, and knowledge retention Coach and develop a team of LnOD professionals, providing guidance, feedback and professional development opportunities to support their growth and success. Develop learning strategies that are clearly aligned to and support business objectives. Design solutions that are relevant, prioritized, and aligned to talent needs. Conceptualize and develop content catering to audiences from different functions. Ensure that the L&OD curriculum is tracked and maintained in the Learning Management System Establish metrics and analytics to measure the impact and effectiveness of learning initiatives, and use data-driven insights to drive continuous improvement. Stay abreast of emerging trends and developments in LnOD, recommending and implementing enhancements to programs and processes as needed. Identify gaps and recommend and create scalable learning solutions to improve learner's retention, job performance and the overall employee experience. Design, development and implementation of the global learning & development strategy and solutions starting from TNA to design & delivery, to impact analysis as per business needs Manage the maintenance and execution of the performance and talent management processes linked to operational and program efficiencies and effectiveness. Provide guidance and support to managers and employees on performance management process, career development and individual learning plans. Manage the LnOD budget, resources, and vendor relationships to optimize ROI and quality of services Do you have what it takes to become a Director, Learning Experience (Learning and Organization Development) ? Required Skills/Abilities Excellent presentation, interpersonal and influencing skills Ability to coach, mentor, consult, and partner with peers and with other functional leads Learning design and delivery skills Thorough understanding of proven and latest L&OD methods and best practices Exceptionally good verbal and written communication skills Proficiency in MS Office and Learning Management System. WORK EXPERIENCE 15+ years of global L&OD including learning design and delivery, stakeholder management Experience of having run and managed L&OD for global organizations. Ability to manage global stakeholders. Experience of having delivered learning solutions for LATAM, NAMEULA and APAC EDUCATION Master's degree in HR or Organizational Development, Business Administration, or related field; MBA in HR, or Learning design and delivery certifications, coaching/learning/psychometric certifications will be an added advantage with 10 years of experience in leadership role OTHER SKILLS Ability to make decisions by using logic to identify key facts, explore alternatives, and propose quality solutions Must be able to foster a positive and productive work environment, with the ability to lead, build teams, and motivate staff Strong organizational and interpersonal management skills Ability to manage time effectively and efficiently Self-motivated and directed with keen attention to detail LOCATION: Phoenix or Detroit. Salary range: 160,000 / Year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits & Additional Compensation: Variable Pay: This position is eligible for an annual performance bonus based on individual and company performance. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 8/7/2026. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $117,000.00 - $175,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 09-17-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Director of Operations- Fleet Response really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs. As Director of Operations, you will: Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures. Do you have what it takes to become a Director of Operations? Requirements: At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations. Strong computer skills especially in using Google Suite applications. Proven track record of meeting, delivering and exceeding targets. Excellent communication skills, both verbal and written. Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude. Proven ability to scale operations, and strong experience at employee retention. Flexibility to travel Location Phoenix or Detroit is required Application Window: This position is expected to remain open until 9/17. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $117,000.00 - $175,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 09-17-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Director of Operations- Fleet Response really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs. As Director of Operations, you will: Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures. Do you have what it takes to become a Director of Operations? Requirements: At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations. Strong computer skills especially in using Google Suite applications. Proven track record of meeting, delivering and exceeding targets. Excellent communication skills, both verbal and written. Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude. Proven ability to scale operations, and strong experience at employee retention. Flexibility to travel Location Phoenix or Detroit is required Application Window: This position is expected to remain open until 9/17. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL .
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-07-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. . click apply for full job details
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
07/27/2026
Full time
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Salary Range: $54,000.00 - $82,000.00 per year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 08-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. Job Description: What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Audit trainees in field to ensure strict adherence to company policies Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the "rescue expert" responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Expected to function as a teammate, supporting production when needed Up to 25% travel required Possess knowledge of and/or previous experience of driving in a professional setting . click apply for full job details
