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Title: Vice President, Business Operations & Strategy - Healthcare (Food & Environmental Services) Requisition #: 622798 Location: Juneau, AK, US, 99801 Job Description The Vice President of Business Operations & Strategy is a senior system-level leader responsible for the strategic direction, financial stewardship, operational excellence, and performance oversight of Food & Nutrition Services (FNS) and Environmental Services (EVS) across a multi-hospital health system, affiliated specialty centers, and a network of outlying clinics. This position will also function in a hands on role individually managing both local and remote locations. This executive ensures consistent quality, patient experience, regulatory compliance, and cost effective operations. The VP leads systemwide transformation initiatives to optimize service delivery, enhance financial performance, and modernize operations across all facilities. Job Responsibilities Systemwide Strategic Leadership Develop and execute a multi year strategic plan for FNS and EVS aligned with financial, operational, and growth objectives of the health system. Standardize service delivery, performance frameworks, and cost models across hospitals, specialty centers, and outpatient clinics. Evaluate market trends and emerging technologies to inform long term investment and operational strategies. Operational Excellence Across Diverse Settings Oversee daily operations and ensure consistent service delivery across multiple hospitals and regional clinics. Develop systemwide KPIs and dashboards integrating financial and operational metrics (e.g., cost per meal, cost per square foot cleaned, productivity targets). Lead continuous improvement and resource optimization initiatives to reduce waste, streamline workflows, and improve margin performance. Financial Leadership & Resource Stewardship Own all financial aspects of FNS and EVS, including multi site budgeting, forecasting, capital planning, and long range financial modeling. Analyze cost structures, identify savings opportunities, and implement strategies for labor efficiency, supply chain optimization, and cost per unit reductions. Negotiate and manage vendor contracts to achieve systemwide financial value, quality performance, and budget alignment. Provide financial insights and recommendations to executive leadership and the Board to support strategic decision making. People Leadership & Culture Building Lead and mentor system directors, regional managers, and support service teams across diverse locations. Build a culture of financial accountability, service excellence, and operational ownership. Implement workforce strategies that improve productivity while maintaining quality, patient experience, and staff engagement. Cross Functional Collaboration Partner with clinical leaders, ambulatory leadership, finance, supply chain, facilities, infection prevention, and patient experience to align support services with system priorities and resource constraints. Lead systemwide initiatives involving capital investment, operational redesign, and regulatory readiness. Ensure support services contribute positively to organizational goals such as length of stay, throughput, and overall patient satisfaction. Innovation & Service Modernization Drive modernization of food service programs, including enhanced patient dining, retail strategy, and nutrition focused initiatives. Advance EVS innovations such as automated cleaning technologies, sustainability programs, and infection prevention enhancements. Implement digital tools, analytics platforms, and dashboards to improve financial visibility, operational transparency, and decision making. Qualifications Education Bachelor's degree in Business Administration, Healthcare Administration, Finance, Hospitality Management, or related field required. Master's degree (MBA, MHA, MPH or related discipline) strongly preferred. Experience 10+ years of progressive leadership experience in healthcare operations or a complex multi site support services environment. Proven success managing Food & Nutrition Services and/or Environmental Services within a hospital or health system. Demonstrated ability to lead financial planning, operational budgeting, cost reduction initiatives, and performance optimization across multiple facilities. Managing multiple remote locations is strongly preferred. Experience with systemwide integration, shared services models, and cross functional operations. Skills & Competencies Advanced financial acumen, including budgeting, variance analysis, cost modeling, forecasting, and capital planning. Strong analytical skills and ability to translate financial and operational data into actionable insights. Expertise in regulatory standards and healthcare compliance. Exceptional leadership, relationship building, and change management capabilities. Ability to lead in a matrix environment and influence stakeholders across diverse locations. Commitment to patient centered care, service excellence, and continuous improvement. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars. The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments. It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Exemplary Practice and Outcomes Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Priority clinical operations areas of focus: o Lead care teaming redesign across 65+ primary care locations o Oversee implementation of clinical quality programs as it relates to back office process and workflow o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship o Support clinical competency of licensed and unlicensed staff o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees Resources and Support Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Professional Development Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce. Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Either a Bachelors degree or a Masters degree in Nursing is required. Masters degree is required. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required. BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required. Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required. Must have a current BLS card from the American Heart Association on the first day of employment in position. National certification in nursing administration or clinical specialty is preferred. Required Minimum Experience: Minimum 10 years of experience as a Registered Nurse is required. and Minimum 5 years of progressive operational leadership in a manager or director level role is required. Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building a knowledge of the health care environment leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful model the way for professional practice professionalism and teamwork/collaboration for self/department/medical staff and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing strategy and operations for running a business unit(s) and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making . click apply for full job details