201 jobs found

Clinical Director - Franklin, KentuckyQuadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.Clinical DirectorLocation: Franklin, KentuckyCompensation: $100,000-$135,000 annually (Based on Experience)Position Type: Full-TimeWhy Join Quadrant Health Group?Competitive salary commensurate with experience.Comprehensive benefits package including medical, dental, and vision insurance.Paid time off, sick leave, and company holidays.Professional development and career advancement opportunities.Supportive, collaborative work environment.Opportunity to make a meaningful impact in the lives of individuals recovering from substance use disorders.Job DescriptionAre you a passionate and experienced clinical leader looking to make a lasting impact?Join our team at Wellness Ranch in Franklin, Kentucky! Wellness Ranch, a proud member of Quadrant Health Group, is seeking an experienced and compassionate Clinical Director to lead our clinical services and oversee the delivery of high-quality, evidence-based addiction treatment.The Clinical Director reports directly to the Executive Director and works collaboratively with the Medical Director, Director of Nursing, Admissions, Human Resources, and Operations leadership to ensure exceptional clinical care, regulatory compliance, and outstanding patient outcomes.This position provides strategic leadership for all clinical programming while fostering a trauma-informed, patient-centered treatment environment.Position SummaryThe Clinical Director is responsible for overseeing all clinical operations, supervising licensed clinical staff, ensuring compliance with state and federal regulations, maintaining documentation integrity, implementing evidence-based treatment practices, and promoting continuous quality improvement.This role ensures compliance with:Kentucky Cabinet for Health and Family Services (CHFS) licensing requirementsKentucky Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID)Kentucky Administrative Regulations (908 KAR) governing behavioral health and substance use treatment programsFederal regulations including HIPAA and 42 CFR Part 2Joint Commission and/or CARF accreditation standards, as applicableKey ResponsibilitiesClinical LeadershipProvide leadership and oversight for all clinical programming and counseling services.Supervise, mentor, and evaluate licensed therapists, counselors, case managers, and clinical support staff.Ensure delivery of evidence-based, trauma-informed, and person-centered treatment services.Collaborate with the interdisciplinary treatment team to determine appropriate levels of care and individualized treatment planning.Review and approve treatment plans, progress notes, discharge plans, and clinical documentation.Ensure timely completion of assessments, treatment planning, utilization reviews, and discharge planning.Program Development & Quality ImprovementReview clinical curricula and treatment programming for effectiveness and regulatory compliance.Ensure clinical staff receive training and competency development for all treatment modalities utilized.Conduct routine chart audits and quality assurance reviews to maintain documentation compliance.Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.Develop corrective action plans when necessary and monitor implementation.Recommend improvements to enhance clinical programming and patient outcomes.Staff LeadershipRecruit, onboard, train, supervise, and develop clinical staff.Conduct performance evaluations and provide ongoing coaching and professional development.Foster a collaborative, ethical, and recovery-oriented culture.Promote adherence to professional ethics, organizational policies, and clinical best practices.Direct Clinical ServicesProvide individual, group, and family therapy as needed.Participate in interdisciplinary treatment team meetings and case consultations.Support crisis intervention and clinical decision-making.Serve as a clinical resource for staff and leadership.Community & Care CoordinationServe as liaison with referral sources, families, healthcare providers, and community partners.Coordinate continuity of care with outside treatment providers and recovery resources.Participate in program development, utilization review, and strategic planning initiatives.QualificationsRequired QualificationsMaster's degree in Counseling, Social Work, Psychology, Marriage and Family Therapy, or another behavioral health discipline from an accredited institution.Active, unrestricted Kentucky clinical license such as:Licensed Clinical Social Worker (LCSW)Licensed Professional Clinical Counselor (LPCC)Licensed PsychologistPsychiatristMinimum of five (5) years of clinical experience in behavioral health and/or substance use disorder treatment.Minimum of two (2) years of supervisory or clinical leadership experience.Experience in residential treatment, detoxification, or co-occurring mental health and substance use treatment strongly preferred.Proficiency with Electronic Health Record (EHR) systems.Skills & CompetenciesStrong knowledge of evidence-based behavioral health and substance use disorder treatment.Thorough understanding of Kentucky behavioral health regulations and licensing requirements.Knowledge of HIPAA, 42 CFR Part 2, and applicable state confidentiality laws.Familiarity with Joint Commission and/or CARF accreditation standards.Strong leadership, communication, conflict resolution, and organizational skills.Ability to lead multidisciplinary teams while fostering a positive and collaborative culture.Strong understanding of trauma-informed care, family systems, motivational interviewing, and recovery-oriented practices.Commitment to ethical clinical practice and patient-centered care.Additional RequirementsCurrent CPR and First Aid certification (or ability to obtain upon hire).Successful completion of criminal background screening, drug screening, TB testing, and all required pre-employment health screenings.Valid driver's license with acceptable driving record if client transportation is required.Completion of all required facility orientation and annual mandatory training.About Quadrant Health GroupAt Quadrant Health Group, we believe recovery is possible through compassionate, evidence-based care delivered by exceptional professionals. Our mission is to empower individuals to achieve lasting recovery while fostering a culture of integrity, innovation, collaboration, and clinical excellence.If you are an experienced clinical leader who is passionate about transforming lives and leading high-performing teams, we encourage you to apply and become part of the Quadrant Health Group family. details: 00 Yearly SalaryPIfbde5835fb74-0210

Job Type: Full time Exempt/Non Exempt: Salary Job Description: Location Details: Northwest Twin Cities Minnesota Territory Position Schedule / Shift: Monday-Friday 8am-5pm ET $2,500 Sign-On Bonus Available! Start your career with us and receive a $2,500 sign-on bonus upon meeting eligibility and employment requirements. Ask your recruiter for details. Position Summary: A highly skilled Field Auto Appraiser responsible for inspecting, evaluating, and determining repair or total loss values for complex vehicle damage claims in the field. Operates with minimal supervision and is entrusted with a high degree of independent authority to resolve technically challenging and high-severity claims. Demonstrates advanced expertise in vehicle construction, damage analysis, repair methodologies, and estimating systems. Acts as a subject matter expert, making sound, timely decisions while ensuring accuracy, compliance, and cost efficiency. Effectively negotiates with repair facilities, customers, and vendors, and provides guidance on complex technical issues, policy interpretation, and claim resolution strategies. Key Responsibilities: Claim handling responsibilities will include the following : Reviewing assigned claims Contacting the insured and other affected parties Setting expectations for the remainder of the claim process Initiating documentation in the claim handling system Complete complex coverage analysis Ensure all possible policyholder benefits are identified Create additional sub-claims if needed Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills. Employees assigned to Auto Physical Damage ("APD") claim unit will handle complex claims involving settling Total Losses, inspecting vehicles and preparing estimates of damage. If in the DRS Examiner role, manage Direct Repair Shops for compliance with our program. Additional responsibilities may include the following: determining cause of damage, establishing liability, and identifying subrogation potential. Monitor repairs and approve car rental expenses. Oversee APD Litigation cases. Manage the litigation process including attorney and budget management, participation in mediation activities and determining the appropriate settlement position. May assist Claim Manager with file reviews and training. Qualifications: Required Education (including minimum education and any licensing/certifications): High school diploma or equivalent Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate state Must have a valid State Driver's License Experience: Three years of experience or equivalent training in the following: negotiation of claim settlements securing and evaluating evidence preparing manual and electronic estimates subrogation claims resolving coverage questions taking statements establishing clear evaluation and resolution plans for claims Skills: handle claims to the line Claim Handling Standards follow and apply ACG Claim policies, procedures and guidelines work within assigned ACG Claim systems including basic PC software perform basic claim file review and investigations demonstrate effective communication skills (verbal and written) demonstrate customer service skills by building and maintaining relationships with insured/claimants while exhibiting understanding of their problems and responding to questions and concerns analyze and solve problems while demonstrating sound decision-making skills prioritize claim related functions process time sensitive data and information from multiple sources manage time, organize and plan workload and responsibilities safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc. research analyze and interpret subrogation laws in various states travel outside of assigned territory which may involve overnight stay relocate, work evenings or weekends Preferred Education: Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, associate in management or equivalent CPCU coursework or designation I-Car ProLevel training CCC training XACT ware Training Experience: Knowledge of: Advanced knowledge of: Essential Insurance Act (Michigan) Fair Trade Practices Act as it relates to claims subrogation procedures and processes intercompany arbitration handling simple litigation Negligence Law No-Fault Law collision repair techniques Work Environment: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Compensation & Benefits Overview: ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). Compensation A Field Appraiser earns a competitive annual salary of $78,000-$85,000, along with the opportunity for an annual company bonus incentive. Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Health & Wellness Medical plans with multiple coverage options, including HSA eligibility. Prescription drug coverage. Dental and vision benefits. Employee Assistance Program (confidential support services). Financial Protection & Insurance Company-paid basic life insurance. Optional supplemental life insurance and dependent coverage. Short-term and long-term disability coverage. Critical illness, accident, and pet insurance options. Retirement & Savings 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Time Off & Leave Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. Paid holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays, and 1 volunteer day. Holidays will vary by business schedules Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays will vary by business unit schedules. Paid leave programs, including parental, bereavement, jury duty, and military leave. Career Growth & Education Tuition assistance (up to $5,250 annually; 80% covered by ACG). Professional certification support with 100% reimbursement for eligible programs. Opportunities for career development and advancement. Additional Perks Complimentary AAA membership with roadside assistance and travel discounts. Adoption assistance program. Job Posting Period: This position is expected to remain posted through July 31st; however, it may close at any time once a qualified candidate pool is identified. . click apply for full job details

JOB SUMMARY Reporting to the Region VPO, the Plant Manager has leadership responsibility for the facility and is the primary official in the Facility. The Plant Manager is key in planning, organizing, and executing the Facility's day-to-day activities in a safe and proficient manner. RESPONSIBILITIES Facility leadership and general management activities. P&L responsibility for the Facility through creating and managing budgets that help achieve financial goals. Develop processes that will maximize stewardship, safety, quality, and productivity. The Plant Manager will ensure compliance with governing health/safety regulations and procedures. Assist in recruiting, hiring, retention, and developing of associates. This includes evaluations and performance documentation. Strategically create and adjust department activities, policies, and procedures to meet or exceed key performance metrics and customer satisfaction goals. Writes and adjust Standard Operating Procedures (SOP) to ensure standardization throughout network. Leads Facility teams on Gemba (waste) walks and manages solutions to improve findings Analyzes, identifies, and proposes action to the solution of problems with the operation of the division departments to increase the effectiveness of the operation. Ensures all DOT regulations are met in the transportation department Instrumental in the Development of key metrics and indices to drive improvement within daily, weekly, monthly, and annual results. Serves as a Facility spokesperson in cases of inquiry, feedback, or requests for special information to facilitate the accurate and precise flow of information. Aids in the solicitation of new or prospective business by participating in company meetings and any other market activities to foster the company's recognition within the business community. Maintain high quality and safety standards by following specifications, local and federal governance, and Sysco's quality programs (including 3rd party auditing). QUALIFICATIONS Education Bachelor's Degree in Business, Engineering or Agriculture preferred or min 10 years' experience in in operational leadership Experience Minimum 10 years plant leadership in food production, manufacturing, costing, and distribution experience PREFERRED QUALIFICATIONS Financial responsibility Increasing leadership history Great verbal and written communication skills Lean Six Sigma or Lean Manufacturing experience Proficient in Microsoft Excel, Word, Teams, Access, and Outlook Experience and understanding of ERP systems PROFESSIONAL SKILLS Deep experience with manufacturing or production processes to include continuous improvement tools Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. Coordination: Adjusting actions in relation to others' actions Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. Oral Comprehension: Listening to and understanding the information and ideas presented through spoken words and sentences. Written Comprehension: Reading and understanding the information and ideas presented in writing. Written Expression: Communicating information and ideas in writing so others will understand Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation: Bringing others together and trying to reconcile differences. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning: Applying general rules to specific problems to produce answers that make sense. Problem Sensitivity: Perceiving when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Fluency of Ideas: Coming up with several ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 50 pounds. WORK CONDITIONS The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators. The noise level in the work environment is usually moderate. Must be able to work in various indoor and outdoor climates and driving conditions. This includes Cold and wet manufacturing environments. Occasional Travel to attend meetings may be required. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.

Job SummaryThe Assistant Program Manager supports the overall operation of a residential reentry center serving adults under the supervision of the Federal Bureau of Prisons. This position assists with program administration, staff supervision, case management oversight, regulatory compliance, and the delivery of evidence-based reentry services. The Assistant Program Director partners with the Program Manager to ensure a safe, professional, and effective environment for residents and staff while maintaining compliance with agency, contractual, and regulatory requirements. This position also serves as the acting Program Manager during periods of absence and participates in an on-call leadership rotation. Essential Duties and ResponsibilitiesManages the day-to-day operations of the Residential Reentry Center.Maintains familiarity with program curricula and observes/evaluates group sessions to ensure fidelity to program materials and prescribed facilitation methods.Ensures compliance with house rules, program expectations, agency policies, and applicable regulations.Conducts intake screenings in consultation with the Department of Corrections (DOC) to determine the appropriateness of prospective residents and coordinates admissions.Facilitates weekly Community Reintegration Plan meetings with treatment staff and the Division of Community Corrections (DCC) Agent to develop initial Community Reintegration Plans and review resident progress.Assists the Program Manager with program planning, audits, staff evaluations, and monitoring compliance with licensing, accreditation, and funding-source requirements.Assists the Program Manager with the training and orientation of employees, student interns, and volunteers.Ensures all staff meet required training standards and that required training and certifications are maintained and updated annually.May provide direct client services, including individual counseling, group facilitation, and case management, as needed or assigned.Provides direct supervision to Resident Monitors.Assists with the supervision of Substance Use Counselor/Case Managers, Group Facilitators, Mental Health Counselors, the Office Manager, and the Assistant Program Manager.Reviews and approves or denies resident passes in conjunction with Substance Use Counselor/Case Managers, based on resident compliance and program requirements.Conducts quality assurance reviews and audits to ensure compliance with agency standards, policies, and procedures.Serves as an on-call supervisor and responds to emergencies as required.Assists with planning and facilitating monthly All-Staff Meetings.Performs other duties as assigned.PI3c433736afe9-5306

Job Summary The Electrical Superintendent will monitor construction activities, coordinate with owners, vendors and suppliers, and review specifications and drawings to ensure construction progress as scheduled with adherence to the contract. This individual is responsible for the day-to-day oversight of the project including leading a team of 10 electricians, scheduling & forecasting, procurement of materials, estimating, monitoring outstanding work and other roles as needed. If you can provide operational leadership for our team, we want to hear from you! Regular working hours are Monday through Friday 6:30am-4:30pm. This position offers weekends off or on as needed. We're offering a salary up $135-175K for the year, based on knowledge and work experience. Relocation assistance and per-diem can be provided. Additionally, you may receive a project completion bonus for performance, profitability, and interdepartmental cooperation. Responsibilities/Competencies Interface with the Site Construction Team, Home Office Management team, USACE, and Field Personnel as required to complete all assigned tasks. Consistently monitor compliance with all contract specifications. Work with Project Manager and Safety Supervisor to ensure installations meet applicable codes, regulations, and statutes. Coordinate with the Owner, engineers, architects, and other stakeholders to ensure the electrical design and installation meet the project requirements. Discuss code requirements, deficiencies, corrective actions, problems, and solutions with property owners, architects, engineers, contractors, and others. Provide technical assistance in resolving the issues. Interface with Project Vendors to assure that all material is received in a timely manner and the correct material is delivered. Assist in developing change orders in the case of scope variance per project contract. Assist project team with documentation of reports, inspections, testing and 3 week look ahead schedules. Plan, oversee, and execute the project ensuring they adhere to the scope, timelines, and budgets. Effectively read and interpret all blueprints and specifications Drafting skills to mark up engineer provided drawings as needed. Provide a working knowledge of materials, methods and the tools that are involved in electrical services and construction. Coordinate required procurement of materials and equipment based on established schedule dates and budget cost. Monitoring and updating of project scheduling. Ensure required submittal review, processing of approvals, and submittal logs are maintained. Price, negotiate and process change condition and change order work. Attend weekly project management meetings and respond to any questions associated with assigned projects. Monitor project progression, pinpointing potential risks/issues and formulating contingency plans when necessary. Assist the management team with project closeout documents. Fulfil all other job duties as requested by the Owner. Desired Competencies: 10 Years' Experience as a Construction Superintendent, Construction Project Manager or other similar role is desired Previous work with USACE or other federal jurisdictions is strongly desired. Certified Electrician, General Electrician, Master Electrician, Electrical Contractors license, or similar is required Construction management certification is desired but not required. Strong attention to detail is required. Accurate reading and interpreting of contractual specifications Effectively read and interpret contract drawings Ability to create one-line drawings using Blue Beam Revu or similar Demonstrated competence in the areas of electrical standards, project execution, and administration. Knowledge of the latest electrical technologies, systems, specifications, codes, and methods used in electrical construction projects. Excellent written and verbal communication, leadership, organizational, problem-solving, and estimating skills. Strong and relevant computer skills: Microsoft Office 365, Adobe, Excel, OneDrive, Share Point, BlueBeam, Revu or Auto Cad

Description: Arcadia Management Services is looking for a Claims & Legal Manager - Residential Properties to join our exceptional team. In this role, you'll be responsible for supporting the residential property portfolio by managing eviction processes, coordinating litigation and claims, and partnering with internal teams and external counsel to mitigate legal and operational risk. WHO WE ARE Arcadia Management Services is a privately held, full-service property management company based in San Jose, California. As part of the Arcadia family of companies, we oversee a diverse residential portfolio throughout the Bay Area, with a long-standing track record of operational excellence and long-term ownership. Our success is built on high standards, accountability, and consistency in execution. We take a disciplined, hands-on approach to property operations and expect the same level of ownership from our team. Many of our employees have built long careers here-a reflection of our commitment to stability, professionalism, and doing things the right way. WHO WE NEED We are seeking a detail-oriented, highly organized professional who thrives in a high-accountability environment and is comfortable working at the intersection of operations, legal coordination, and risk management. The ideal candidate is: Process-driven and highly organized, with the ability to manage multiple complex matters simultaneously A strong communicator, capable of working effectively with property teams, attorneys, insurance partners, and executive leadership Thoughtful and decisive, with sound judgment around escalation, risk, and prioritization Resilient under pressure, able to manage deadlines, disputes, and competing priorities with professionalism Highly accountable, taking full ownership of responsibilities and driving issues through to resolution WHAT WE OFFER We offer the opportunity to be part of a stable, established organization where your work has real visibility and impact. This role provides direct exposure to leadership, meaningful responsibility, and the ability to influence outcomes across the portfolio. In addition, we offer: A collaborative, high-performing environment with clear expectations and leadership support Exposure to complex legal, claims, and operational challenges with real business impact A comprehensive and competitive benefits package, including medical, dental, vision, retirement plans, and paid time off Long-term career stability and growth opportunities within a company that values tenure and promotes from within JOB DESCRIPTION This role supports the residential property portfolio by managing eviction processes, coordinating litigation and claims, and partnering with internal teams and external counsel to mitigate legal and operational risk. This is a hands-on, in-house role focused on execution, coordination, and continuous process improvement. The position serves as a key liaison between property operations, legal counsel, and insurance partners, ensuring compliance with applicable laws and consistency in case handling across the portfolio. This role does not provide legal advice. Requirements: DUTIES AND RESPONSIBILITIES Executive Reporting & Stakeholder Communication Prepare and deliver regular reporting to the management team on eviction activity, claims status, legal trends, and risk exposure Present monthly and quarterly summaries of portfolio-wide legal and claims activity, including key metrics, trends, and areas of concern Provide timely and ongoing updates to the President, CFO and Director of Residential Property Management on significant claims, litigation matters, and emerging risks Escalate high-risk or high impact matters promptly, ensuring leadership has clear visibility into potential exposure and recommended actions Develop clear, concise reporting materials that translate legal and claims data into actionable business insights Evictions & Lease Enforcement Manage the full lifecycle of eviction (unlawful detainer) matters across the portfolio Coordinate with property managers, residents, and outside counsel to ensure timely and compliant filings Prepare and review notices (e.g., pay-or-quit, termination notices) Track court deadlines, filings, and case status Maintain accurate records and reporting Ensure consistent application of company policies and legal requirements across all properties Small Claims Court Coordination Manage small claims cases including unpaid rent, damages, and disputes Evaluate case outcomes for process improvement Prepare, file, and manage small claims actions including documentation, evidence, and court coordination Attend hearings as needed and support property teams in case preparation Claims & Insurance Management Manage liability, property damage, and tenant-related claims Monitor self-insured retention or deductible Serve as contact with insurance carriers and adjusters Coordinate documentation and claim follow-up Monitor claim trends, loss drivers, and exposure to inform risk mitigation strategies and operational improvements. Identify recurring issues and partner with leadership to implement preventative solutions Legal & Outside Counsel Coordination Partner with outside counsel on eviction and claims matters Manage documentation and case files Track legal spend, review invoices for accuracy, and support budget oversight Portfolio Risk & Compliance Support Monitor compliance with California landlord-tenant, fair housing, and related regulatory requirements Provide guidance to property teams on lease enforcement and documentation Operational Oversight & Reporting Maintain tracking systems for evictions, claims, and legal matters Prepare reports on case activity and trends Develop procedures and templates Train property teams on processes Drive standardization of processes, templates, and documentation across the portfolio QUALIFICATIONS: 5 plus years of experience in litigation support and claims management Experience working with California landlord-tenant law and eviction processes Strong organizational and case management skills Excellent written and verbal communication skills Ability to manage multiple priorities, meet deadlines, and adapt to changing demands Experience working with property management teams and/or real estate operations Proficiency with property management software (e.g., Yardi), Microsoft Office, and cloud-based document systems (e.g., Box) Education: Bachelor's degree, Paralegal certificate, or equivalent combination of education and experience CORE COMPETENCIES: Judgment & Risk Awareness Ability to assess legal exposure and business risk Sound judgment when determining escalation vs. resolution Organization & Attention to Detail High attention to detail with strong case management discipline Ability to track and manage multiple concurrent matters Strong memory and recall ability to accurately retain and reference case details, timelines, and documentation across multiple matters Discretion & Professionalism Handles sensitive legal and employee-related matters with confidentiality Maintains neutrality and objectivity in investigations and disputes Communication & Influence Communicate effectively with attorneys, insurance carriers, and internal teams Able to translate legal concepts into practical operational guidance Resilience & Adaptability Manages urgent deadlines and complex disputes calmly Maintains professionalism in high-pressure or adversarial situations PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Ability to sit for extended periods while working at a computer and reviewing documents Frequent use of hands and fingers to operate a computer, keyboard, and standard office equipment Ability to read, review, and analyze detailed written materials and electronic records Ability to communicate clearly in person, by phone, and in virtual meetings Ability to occasionally stand, walk, and move between office locations or attend court proceedings and property sites Ability to lift and carry files or materials up to 15 pounds on an occasional basis Ability to travel locally between properties, courts, or meetings as needed Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. Additional Requirements: Must pass a background check after conditional offer of employment. This company participates in E-Verify to confirm the employment eligibility of all new employees. Benefits: Comprehensive benefits package including health insurance, retirement plans, and paid time off. Opportunities for professional development. A collaborative and supportive work environment with a focus on employee well-being and growth. . click apply for full job details

Description: Professional Engineer - Transportation Project Manager or Program Manager Location: Kennewick, WA Position Overview : J-U-B ENGINEERS, Inc. is seeking to hire an experienced Project Manager or Program Manager to join our Transportation Services Group (TSG) and work in our successful Kennewick, WA office. Our purpose at J-U-B ENGINEERS, Inc. (J-U-B) is "Helping Each Other Create Better Communities." We foster a supportive and team-oriented environment to solve problems that improve society, while providing employees growth opportunities and an expansive benefits package. We attract and retain the best people because we provide an enriching environment for our employees to build their careers in the communities where they live. J-U-B offers a clearly defined career path, a sense of belonging, and opportunities for employees to use their talents in a team environment. We are one of the largest professional engineering companies in the Intermountain West, with over 20 offices across seven states. There are ample opportunities to collaborate with other offices on projects, widening your experience and network. This is an exciting opportunity to join a growing and thriving organization that provides transportation engineering services to our clients throughout Nevada, Utah, Idaho, Colorado, Washington, and Oregon. This position will focus on project delivery, client relationships and business development. This position will focus on project delivery, client relationships and business development. This position will report to the North Idaho/Eastern Washington Regional Lead within the TSG and be located in our Kennewick office; J-U-B is supportive of alternative work arrangements to offer flexibility needed on a case-by-case basis. The successful candidate will perform the following duties: Lead marketing/business development activities for transportation engineering pursuits. Develop and manage scopes of work, schedules, contracts, and design budgets for projects. Lead the development of proposals and interviews for potential projects. Work closely with technical staff assigned to projects including drafters, EIT's, and project engineers. Manage, through collaboration with project engineers, the planning, design, and implementation of infrastructure designs for transportation related projects that include local roadway jurisdictions (federal and non-federal aid) and WSDOT projects. This position is a key person in the TSG, leading the development of market share, successful delivery of projects for our clients, and helping to grow and mentor staff. Requirements: Bachelor's Degree (B.S.) in Civil Engineering or equivalent and a current Washington PE license (or ability to obtain through reciprocity within 6 months of starting). 15 years or more of Transportation Engineering experience. 10+ years of licensure as a Professional Engineer. History working on projects with local public agencies, WSDOT or ITD is desired. Strong client-facing abilities through in person meetings and online communication platforms Experience with business development through successful proposals, captures, and client relationships. Ability to work in a team setting and to manage project deliverables. Strong communication and writing skills. Salary Range: $130,000-$165,000 per year, determined by experience. Benefits : In addition to your competitive salary, J-U-B also offers an extensive benefits package including: Professional development opportunities Bonuses for qualified employees Generous vacation and sick leave package Medical, dental, vision, life, and disability insurance Parental Leave 401(k) with company match, profit sharing Company paid Short Term and Long-Term Disability plans The ability to work in a team-centered, collaborative, and supportive atmosphere J-U-B is an employee-owned firm and offers ownership opportunities after qualified years of service The application window will be open through June 24, 2026. Applications will be reviewed frequently, and interviews may be scheduled throughout the posting period. See our website for more benefit details: To apply for this position and learn more about J-U-B, please visit Compensation details: 00 Yearly Salary PI9eac-0918

Job Type: Full time Exempt/Non Exempt: Salary Job Description: Location Details: Hybrid Position Schedule / Shift: Monday-Friday 8am-5:30pm ET Position Summary: Join AAA - The Auto Club Group as a Senior Michigan PIP Claim Specialist, where you'll play a critical role in helping members navigate some of life's most challenging events. In this highly autonomous position, you'll leverage your investigative expertise, analytical thinking, and negotiation skills to manage complex Michigan Personal Injury Protection (PIP) claims from inception through resolution. Key Responsibilities: In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills. Senior Claims Specialists assigned to the PIP unit are responsible for claims involving the MCCA or quadriplegic, traumatic brain, amputations and other catastrophic injuries. The role will require proficiency in dealing with the MCCA and attorney represented claims. Work with insureds, guardians, conservators, attorneys, treatment teams and case managers to obtain necessary information to complete the claims review process and make the appropriate determinations. Qualifications: Required Education (including minimum education and any licensing/certifications): Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate states. A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members. Experience: Five years of experience or equivalent training in the following: negotiation of claim settlements securing and evaluating evidence preparing manual and electronic estimates subrogation claims resolving coverage questions taking statements establishing clear evaluation and resolution plans for claims Knowledge and Skills: Advance knowledge of: Essential Insurance Act (Michigan) Fair Trade Practices Act as it relates to claims Subrogation procedures and processes Intercompany arbitration Handling simple litigation Advance knowledge of: Negligence Law No-Fault Law No-Fault Reform medical terminology and human anatomy MCCA and attorney represented claims Skills: handle claims to the line Claim Handling Standards follow and apply ACG Claim policies, procedures and guidelines work within assigned ACG Claim systems including basic PC software perform basic claim file review and investigations demonstrate effective communication skills (verbal and written) demonstrate customer service skills by building and maintaining relationships with insured/claimants while exhibiting understanding of their problems and responding to questions and concerns analyze and solve problems while demonstrating sound decision-making skills prioritize claim related functions process time sensitive data and information from multiple sources manage time, organize and plan workload and responsibilities safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc. research analyze and interpret subrogation laws in various states travel outside of assigned territory which may involve overnight stay relocate, work evenings or weekends Preferred Education: Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent CPCU coursework or designation Work Environment: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Compensation & Benefits Overview: ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). Compensation A Senior PIP Claim Specialist earns a competitive annual salary of $76,700-$102,000, along with the opportunity for an annual company bonus incentive. Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Health & Wellness Medical plans with multiple coverage options, including HSA eligibility. Prescription drug coverage. Dental and vision benefits. Employee Assistance Program (confidential support services). Financial Protection & Insurance Company-paid basic life insurance. Optional supplemental life insurance and dependent coverage. Short-term and long-term disability coverage. Critical illness, accident, and pet insurance options. Retirement & Savings 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Time Off & Leave Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. Paid holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays, and 1 volunteer day. Holidays will vary by business schedules Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays will vary by business unit schedules. Paid leave programs, including parental, bereavement, jury duty, and military leave. Career Growth & Education Tuition assistance (up to $5,250 annually; 80% covered by ACG). Professional certification support with 100% reimbursement for eligible programs. Opportunities for career development and advancement. Additional Perks Complimentary AAA membership with roadside assistance and travel discounts. Adoption assistance program. Job Posting Period: This position is expected to remain posted through July 31, 2026; however, it may close at any time once a qualified candidate pool is identified. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services . click apply for full job details

Job Description Job Description Clinical Director - Franklin, Kentucky Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. Clinical Director Location: Franklin, Kentucky Compensation: $100,000-$135,000 annually (Based on Experience) Position Type: Full-Time Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package including medical, dental, and vision insurance. Paid time off, sick leave, and company holidays. Professional development and career advancement opportunities. Supportive, collaborative work environment. Opportunity to make a meaningful impact in the lives of individuals recovering from substance use disorders. Job Description Are you a passionate and experienced clinical leader looking to make a lasting impact? Join our team at Wellness Ranch in Franklin, Kentucky! Wellness Ranch, a proud member of Quadrant Health Group, is seeking an experienced and compassionate Clinical Director to lead our clinical services and oversee the delivery of high-quality, evidence-based addiction treatment. The Clinical Director reports directly to the Executive Director and works collaboratively with the Medical Director, Director of Nursing, Admissions, Human Resources, and Operations leadership to ensure exceptional clinical care, regulatory compliance, and outstanding patient outcomes. This position provides strategic leadership for all clinical programming while fostering a trauma-informed, patient-centered treatment environment. Position Summary The Clinical Director is responsible for overseeing all clinical operations, supervising licensed clinical staff, ensuring compliance with state and federal regulations, maintaining documentation integrity, implementing evidence-based treatment practices, and promoting continuous quality improvement. This role ensures compliance with: Kentucky Cabinet for Health and Family Services (CHFS) licensing requirements Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) Kentucky Administrative Regulations (908 KAR) governing behavioral health and substance use treatment programs Federal regulations including HIPAA and 42 CFR Part 2 Joint Commission and/or CARF accreditation standards, as applicable Key Responsibilities Clinical Leadership Provide leadership and oversight for all clinical programming and counseling services. Supervise, mentor, and evaluate licensed therapists, counselors, case managers, and clinical support staff. Ensure delivery of evidence-based, trauma-informed, and person-centered treatment services. Collaborate with the interdisciplinary treatment team to determine appropriate levels of care and individualized treatment planning. Review and approve treatment plans, progress notes, discharge plans, and clinical documentation. Ensure timely completion of assessments, treatment planning, utilization reviews, and discharge planning. Program Development & Quality Improvement Review clinical curricula and treatment programming for effectiveness and regulatory compliance. Ensure clinical staff receive training and competency development for all treatment modalities utilized. Conduct routine chart audits and quality assurance reviews to maintain documentation compliance. Participate in Quality Assurance and Performance Improvement (QAPI) initiatives. Develop corrective action plans when necessary and monitor implementation. Recommend improvements to enhance clinical programming and patient outcomes. Staff Leadership Recruit, onboard, train, supervise, and develop clinical staff. Conduct performance evaluations and provide ongoing coaching and professional development. Foster a collaborative, ethical, and recovery-oriented culture. Promote adherence to professional ethics, organizational policies, and clinical best practices. Direct Clinical Services Provide individual, group, and family therapy as needed. Participate in interdisciplinary treatment team meetings and case consultations. Support crisis intervention and clinical decision-making. Serve as a clinical resource for staff and leadership. Community & Care Coordination Serve as liaison with referral sources, families, healthcare providers, and community partners. Coordinate continuity of care with outside treatment providers and recovery resources. Participate in program development, utilization review, and strategic planning initiatives. Qualifications Required Qualifications Master's degree in Counseling, Social Work, Psychology, Marriage and Family Therapy, or another behavioral health discipline from an accredited institution. Active, unrestricted Kentucky clinical license such as: Licensed Clinical Social Worker (LCSW) Licensed Professional Clinical Counselor (LPCC) Licensed Marriage and Family Therapist (LMFT) Licensed Psychologist Clinical Alcohol and Drug Counselor (CADC) certification preferred or eligibility to obtain, if applicable. Minimum of five (5) years of clinical experience in behavioral health and/or substance use disorder treatment. Minimum of two (2) years of supervisory or clinical leadership experience. Experience in residential treatment, detoxification, or co-occurring mental health and substance use treatment strongly preferred. Proficiency with Electronic Health Record (EHR) systems. Skills & Competencies Strong knowledge of evidence-based behavioral health and substance use disorder treatment. Thorough understanding of Kentucky behavioral health regulations and licensing requirements. Knowledge of HIPAA, 42 CFR Part 2, and applicable state confidentiality laws. Familiarity with Joint Commission and/or CARF accreditation standards. Strong leadership, communication, conflict resolution, and organizational skills. Ability to lead multidisciplinary teams while fostering a positive and collaborative culture. Strong understanding of trauma-informed care, family systems, motivational interviewing, and recovery-oriented practices. Commitment to ethical clinical practice and patient-centered care. Additional Requirements Current CPR and First Aid certification (or ability to obtain upon hire). Successful completion of criminal background screening, drug screening, TB testing, and all required pre-employment health screenings. Valid driver's license with acceptable driving record if client transportation is required. Completion of all required facility orientation and annual mandatory training. About Quadrant Health Group At Quadrant Health Group, we believe recovery is possible through compassionate, evidence-based care delivered by exceptional professionals. Our mission is to empower individuals to achieve lasting recovery while fostering a culture of integrity, innovation, collaboration, and clinical excellence. If you are an experienced clinical leader who is passionate about transforming lives and leading high-performing teams, we encourage you to apply and become part of the Quadrant Health Group family. Compensation details: 00 Yearly Salary PIe408e96ffa04-0210

Description: TITLE: Plant QA ManagerREPORTS TO: Vice President of Quality AssuranceINDIRECTLY REPORTS TO: Plant ManagerLOCATION: Cincinnati, OHJobs Supervised (by title): Plant QA Lab TechTravel: Estimated at 5% or lessJob Purpose Summary: This position is responsible for managing all aspects of quality at the production facility necessary for the successful control of food safety and quality expectations.Essential Responsibilities: Manage the quality and food safety systems for the facility in accordance with corporate directives and requirements Lead the facility HACCP team and Biosecurity programs Manage facility regulatory, customer, kosher and third party certification compliance programs Oversee quality related documentation and certifications Perform internal and external audits to support the Quality Management System Provide hands on activity and management for the performance of microbiological and chemistry related testing related to product requirements (color, Brix, pH, yeast, mold, APC) Produce reporting for quality results and perform corrective action initiatives Lead internal improvement and project management teams as assigned Assist in the training of facility teams for quality related activities Assist with mock recalls and other actions to test the systems for compliance Manage internal databases for documentation and testing data Disposition of nonconforming product and raw materials Organize customer orders with Production, coordinate carriers, and keep customers updated. In case of vacation or illness, the Plant QA Lab Tech is the backup for this position, and the QA Lab Tech may also serve as the secondary SQF Practitioner.SQF Responsibilities: Serves at the Primary SQF Practitioner at the plant site PCQI Certification is required Oversee the development, implementation, review and maintenance of the plant SQF System Take appropriate action to ensure the integrity of the SQF System Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System. Recall Team Leader (QC/QA, liaises with regulatory authorities) Member of the Business Continuity Planning Team Responsible for regulatory matters (quality, food safety) Food Safety Culture Plan Leadership Food Security Team Leader Approval of SQF procedures, policies and HACCP/food safety plans Validation of HACCP/Food Safety Plans Oversees internal audits Oversees Customer Complaints Leads the plant SQF Management Reviews and SQF Updates Leads the annual review of the HACCP Plan/Food Safety Plan, cooperates with Food Fraud Vulnerability and Mitigation Plan Responsible for CAPA, Traceability, Product and Equipment Hold Programs Involved in the New Product Development process (customer-specific specification changes) Oversees food safety GMP training of Service Providers and Contractors Maintain supplier documentation and COAs from all plant suppliers Maintain product specifications of all plant customers Requirements: Minimum Qualifications:A. Education and Experience: Degree: BS in Microbiology, Food Science / Technology or equivalent experience Previous quality assurance experience in food manufacturing environments including audit experience. Experience in microbiology, GMP's, chemistry, equipment design, sanitation and quality systems Must have general knowledge of regulatory and kosher compliance requirements.B. Knowledge, Skills and Abilities: Must be adaptable and flexible Must be organized and analytical Excellent communication / presentation skills Ability to work independently Excellent recordkeeping / documentation skills Basic understanding of microbiological and chemistry testing procedures Basic understanding of laboratory testing equipment Understanding of current laws and regulations related to food manufacturing Proficient with Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)Nonessential Qualifications: SQF Certification Six Sigma certification at the Green Belt level Ability to speak and/ or write Spanish is desiredMaterials and Equipment Directly Used: Office machinery including: computers, printers, fax machines, copiers, etc. Microsoft Office Suite.Working Environment / Physical Demands:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands: Ability to work in dusty, wet, hot or cold environments for extended periods of time Requires prolonged sitting and standing, bending, stooping and climbing Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and laboratory equipment Requires normal range of hearing and vision (including colors) to record, prepare and communicate appropriate reports and laboratory results Requires lifting up to 50 pounds. Requires exposure to machines, chemicals and solventsWork Environment: Must understand vague and implicit instructions and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people. Emotional stability and personal maturity are important attributes in this position. Must be able to resolve problems, handle conflict and make decisions under pressure. Ability to give, to receive, and analyze information, formulate work plans and prepare written materials and articulate goals and action plans. Must understand people and be able to communicate effectively. Ability to do basic math calculations, input data into a computer and analyze data is required.PIbf763e7e6f5f-8246

Join a world-class team in Fountain Valley, CA, as an Automotive Buy Back Lead! At Concentrix, we're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Automotive Buy Back Lead position at Concentrix is just the right place for you! As an Automotive Buy Back Lead, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Automotive Buy Back Lead, you'll: Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards. Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications. Identify discrepancies, document findings, and work with relevant departments to resolve issues. Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics. Prepare comprehensive audit reports with actionable insights and recommendations for process improvements. Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners. Stay updated with industry regulations and standards to ensure ongoing compliance. Access and update secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times. Proactively addresses guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary guest service. Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines. Interpret Guest finance contracts. Interpret State Lemon Law guidelines. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include: Minimum 4 Years of experience in Automotive Claims Adjustor with experience in Lemon Law and Buyback practices Experience working with Automotive Dealerships is an asset Luxury Automotive/White Glove administration experience will be a significant asset General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills Problem-solving skills, detail oriented with an ability to work independently and under pressure Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $33.00-$41.25/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE