Leidos
Baltimore, Maryland
Description Job Description: The Government Health and Safety Solutions Operation has an opening for a Technical Writer to support a large healthcare contract in Baltimore. Responsibilities: Write and edit product, project, and technical infrastructure documents, including procedures, processes, functional descriptions, system specifications, reports, manuals, guidelines, training, business proposals, briefings and presentations, special reports, and other project deliverables to meet contract requirements. Effectively communicate with document authors during the editing process and, when necessary, interview technical staff to obtain additional information required for the documentation. Develop outlines and drafts for review and approval by technical specialists and management ensuring that final documents meet applicable contract requirements and regulations. Edit and perform quality assurance for On Contract Growth (OCG) proposals. Files reviewed include the Technical and Price Proposals, Cost Volume, Bill of Materials (BOM), IT Factor, and the Quotes zip file. Consult with Proposal Manager to obtain additional information or for clarification, when needed. Verify that files adhere to correct naming standards and combine into two (2) .ZIP files for submission to the Contracts Manager. Consult with relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables. Manage the development and delivery of monthly, quarterly, and annual deliverables - perform technical edit and support quality reviews; perform document conversion to PDF and test for Section 508 compliancy, where needed. Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format and style. Will be responsible for entire projects and will work independently Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format and style. Will be responsible for entire projects and will work independently Infrastructure technology procedures, processes, documents involve multiple procedural and technology specialties. Works to influence project/team leaders regarding templates, structure, content, design, process and/or approaches. Basic Qualifications BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience. Experience may be substituted in lieu of degree. Preferred Qualifications Experience using Federal government documentation and templates and Section 508 accessibility standards. Experience with the Centers for Medicare and Medicaid XLC processes and documentation standards and templates. Intermediate experience with various documentation tools including MS Word, MS PowerPoint, MS Excel, MS Visio, SnagIt, and Adobe Acrobat. All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered. External Referral Bonus: Eligible Potential for Telework: Yes, 50% Clearance Level Required: Public Trust Travel: Yes, 10% of the time Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Writing and Editing Pay Range: Leidos is a Fortune 500 ® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit . Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Description Job Description: The Government Health and Safety Solutions Operation has an opening for a Technical Writer to support a large healthcare contract in Baltimore. Responsibilities: Write and edit product, project, and technical infrastructure documents, including procedures, processes, functional descriptions, system specifications, reports, manuals, guidelines, training, business proposals, briefings and presentations, special reports, and other project deliverables to meet contract requirements. Effectively communicate with document authors during the editing process and, when necessary, interview technical staff to obtain additional information required for the documentation. Develop outlines and drafts for review and approval by technical specialists and management ensuring that final documents meet applicable contract requirements and regulations. Edit and perform quality assurance for On Contract Growth (OCG) proposals. Files reviewed include the Technical and Price Proposals, Cost Volume, Bill of Materials (BOM), IT Factor, and the Quotes zip file. Consult with Proposal Manager to obtain additional information or for clarification, when needed. Verify that files adhere to correct naming standards and combine into two (2) .ZIP files for submission to the Contracts Manager. Consult with relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables. Manage the development and delivery of monthly, quarterly, and annual deliverables - perform technical edit and support quality reviews; perform document conversion to PDF and test for Section 508 compliancy, where needed. Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format and style. Will be responsible for entire projects and will work independently Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format and style. Will be responsible for entire projects and will work independently Infrastructure technology procedures, processes, documents involve multiple procedural and technology specialties. Works to influence project/team leaders regarding templates, structure, content, design, process and/or approaches. Basic Qualifications BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience. Experience may be substituted in lieu of degree. Preferred Qualifications Experience using Federal government documentation and templates and Section 508 accessibility standards. Experience with the Centers for Medicare and Medicaid XLC processes and documentation standards and templates. Intermediate experience with various documentation tools including MS Word, MS PowerPoint, MS Excel, MS Visio, SnagIt, and Adobe Acrobat. All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered. External Referral Bonus: Eligible Potential for Telework: Yes, 50% Clearance Level Required: Public Trust Travel: Yes, 10% of the time Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Writing and Editing Pay Range: Leidos is a Fortune 500 ® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit . Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Keys Auto Center
Key West, Florida
Customer Care Specialist/Receptionist - Keys Auto Center US-FL-Key West Job ID: 2 Type: Full-Time # of Openings: 1 Category: Customer Service/Support Keys Auto Center Overview This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments . Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Operate customer relationship management (CRM) software to efficiently manage phone and showroom traffic. Hear and resolve complaints from customers or the public. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Close repair orders when customer vehicles are picked up and parts are received and delivered. Process purchase orders for vendors and post to general ledger. Print totals shown on cash receipts register and verify against cash on hand. Scan sales deposits, service repair orders, parts counter tickets into Dealership Management System, DSDA daily. Post Parts manufacturer invoices daily. Print customer adverse action forms in Dealer Track. Provide coverage for Dealership Accounting Specialist when needed. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Receive cash, check or credit card payment and record and process transactions accurately for all departments. Process purchase orders for vendors. Prepare Fed-Ex shipments. Process company Thank you letters received from BDC to include adhering labels on envelopes, sort by salesperson and deliver accordingly for personalized signatures. Maintain monthly gas log. Maintain lobby or reception area clean, neat and well organized. Other special projects or duties requested by Dealership Accounting Manager. Qualifications Education : High School Graduate or General Education Degree (GED): Required Experience : One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills : This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements : Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. WORK ENVIRONMENT The work environment is extremely fast paced and energetic. Summary of Benefits: In addition to a competitive compensation package we offer awesome benefits like these: Health Insurance Dental Vision Long-term disability income protection (100% employer paid premium) Optional Short-term disability Life and Accident insurance (100% employer paid premium) Optional life buy-up, spousal and child coverages Supplemental insurance 401K retirement plan with employer contributions Paid Time Off Legal service Tuition Reimbursement Referral Program Philanthropic Opportunities
Customer Care Specialist/Receptionist - Keys Auto Center US-FL-Key West Job ID: 2 Type: Full-Time # of Openings: 1 Category: Customer Service/Support Keys Auto Center Overview This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments . Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Operate customer relationship management (CRM) software to efficiently manage phone and showroom traffic. Hear and resolve complaints from customers or the public. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Close repair orders when customer vehicles are picked up and parts are received and delivered. Process purchase orders for vendors and post to general ledger. Print totals shown on cash receipts register and verify against cash on hand. Scan sales deposits, service repair orders, parts counter tickets into Dealership Management System, DSDA daily. Post Parts manufacturer invoices daily. Print customer adverse action forms in Dealer Track. Provide coverage for Dealership Accounting Specialist when needed. Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Receive cash, check or credit card payment and record and process transactions accurately for all departments. Process purchase orders for vendors. Prepare Fed-Ex shipments. Process company Thank you letters received from BDC to include adhering labels on envelopes, sort by salesperson and deliver accordingly for personalized signatures. Maintain monthly gas log. Maintain lobby or reception area clean, neat and well organized. Other special projects or duties requested by Dealership Accounting Manager. Qualifications Education : High School Graduate or General Education Degree (GED): Required Experience : One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills : This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements : Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. WORK ENVIRONMENT The work environment is extremely fast paced and energetic. Summary of Benefits: In addition to a competitive compensation package we offer awesome benefits like these: Health Insurance Dental Vision Long-term disability income protection (100% employer paid premium) Optional Short-term disability Life and Accident insurance (100% employer paid premium) Optional life buy-up, spousal and child coverages Supplemental insurance 401K retirement plan with employer contributions Paid Time Off Legal service Tuition Reimbursement Referral Program Philanthropic Opportunities