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inside sales manager
Abc Legal Services Llc
Court Coverage Specialist
Abc Legal Services Llc Indianapolis, Indiana
Docketly Remote Full-time $20-$22/hour Close the coverage gap. Every hearing, every day. When a law firm needs an attorney in a courtroom on short notice, Docketly delivers, and you're the person who makes that happen. As an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out. The job is part dispatcher, part closer, part account manager: fast, measurable, and never boring. This isn't a role where you wait for work to come to you. You'll negotiate fees in real time, make confident calls under pressure, and keep hearings on track and clients in the loop, all while protecting the numbers that keep the business healthy. About Docketly Docketly, a sister company to ABC Legal Services, is a fast-growing legal-tech company based in Longmont, Colorado. For the creditors' rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By pairing our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services, and we're growing fast. What you'll do Secure coverage on a deadline. Own a portfolio of open court hearings and work them daily by phone, text, and email to get the right attorney committed before the hearing date. Negotiate fees in real time. Hold your position on price, handle counteroffers, and extend above-standard offers when a market is tight, always protecting margin while getting to yes. Triage a fast-moving pipeline. Prioritize competing hearings, make sound judgment calls quickly, and explain your reasoning clearly to your team. Manage the curveballs. Handle last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset. Onboard and support attorneys. Walk new attorneys through how Docketly works, answer their questions, and be their go-to contact so they keep saying yes. Keep clients in the loop. Update law firms on hearing status to build trust and head off surprises. Keep your data clean. Log activity, confirm assignments, and keep your pipeline accurate. Your numbers tell your story. Make the system better. Spot recurring coverage gaps and bring ideas to daily huddles and team meetings. What success looks like You'll be measured on clear, daily metrics: how fast hearings get covered, how few get dropped, how efficiently you work your book, and how well we hold to cost targets. If you like a scoreboard and a number to beat, you'll feel at home. If you'd rather not be measured, this isn't the role. A day in this role No two days are identical, but the rhythm is steady. You start the morning on your highest-priority open hearings, calling, texting, and emailing attorneys to lock in coverage before court. Midday, you triage new and at-risk hearings, negotiate fees when a market is tight, and keep law-firm clients updated on status. Throughout the day you onboard new attorneys, resolve scheduling and conflict issues as they surface, and keep your records clean. You close out by setting up tomorrow's coverage and handing off anything still in motion. It's on-site in Longmont, Monday through Friday, alongside a coverage-operations team that solves problems together. What we're looking for 1+ year in a role requiring high-volume phone outreach or direct negotiation. Examples: inside sales, SDR/BDR, account management, collections, dispatch, scheduling, or high-touch customer service. Comfortable and efficient on the phone, with strong verbal and written communication. Genuinely organized. You manage many open items at once without letting anything slip. Calm and decisive under deadline pressure; you make the call and keep moving. Tech-comfortable and quick to learn new platforms. High school diploma or equivalent. Preferred (nice to have, not required) Experience in staffing, dispatch, gig-platform operations, or a high-volume call-center/outbound environment. A track record of hitting or exceeding KPIs in a metrics-driven role. Familiarity with CRM or scheduling tools. Exposure to legal, court, or collections operations. Comfortable on Mac OS and Google Workspace. Core skills Scheduling and calendar coordination High-volume phone, text, and email communication Negotiation and objection handling Customer service and relationship management Pipeline / case management and prioritization Data entry and CRM / ticketing systems Attention to detail and multitasking under deadlines Problem-solving and conflict resolution You'll thrive here if you've worked in Inside sales, SDR/BDR, account management, collections, high-volume call centers or outbound sales, staffing, dispatch, or gig-platform operations. Anywhere speed, persistence, and relationship-building were the job, and you picked up the phone, hit a quota, and solved problems under pressure. Compensation & benefits Pay: $20-$22 per hour (this is the full hourly range; there is no sales commission). Your starting rate depends on experience. Growth, not commission: We promote from within. Strong Operations Associates move up a defined ladder toward senior specialist and supervisor roles as they build their track record. Benefits: Health, Dental, and Vision Insurance 401(k) with Company Matching Paid Time Off 7 Paid Company Holidays 4 Floating Holidays per Year Life Insurance and AD&D Insurance Long-Term Disability Health Care Reimbursement Flexible Spending Account (FSA) Dependent Care Flexible Spending Account Employee Assistance Program (EAP) Pet Insurance Schedule & location Schedule: Monday-Friday, 8:00 AM-5:00 PM (Mountain Time) Location: Remote (Indiana) Job type: Full-time Why Docketly You'll join a collaborative, supportive team that runs on input and ideas. Daily huddles and team meetings are where we share challenges, brainstorm solutions, and improve how we work. The pace is fast and the standards are high. So is the opportunity to grow with a company that's scaling. Docketly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need a reasonable accommodation to participate in the application or interview process, let us know.
07/22/2026
Full time
Docketly Remote Full-time $20-$22/hour Close the coverage gap. Every hearing, every day. When a law firm needs an attorney in a courtroom on short notice, Docketly delivers, and you're the person who makes that happen. As an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out. The job is part dispatcher, part closer, part account manager: fast, measurable, and never boring. This isn't a role where you wait for work to come to you. You'll negotiate fees in real time, make confident calls under pressure, and keep hearings on track and clients in the loop, all while protecting the numbers that keep the business healthy. About Docketly Docketly, a sister company to ABC Legal Services, is a fast-growing legal-tech company based in Longmont, Colorado. For the creditors' rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By pairing our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services, and we're growing fast. What you'll do Secure coverage on a deadline. Own a portfolio of open court hearings and work them daily by phone, text, and email to get the right attorney committed before the hearing date. Negotiate fees in real time. Hold your position on price, handle counteroffers, and extend above-standard offers when a market is tight, always protecting margin while getting to yes. Triage a fast-moving pipeline. Prioritize competing hearings, make sound judgment calls quickly, and explain your reasoning clearly to your team. Manage the curveballs. Handle last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset. Onboard and support attorneys. Walk new attorneys through how Docketly works, answer their questions, and be their go-to contact so they keep saying yes. Keep clients in the loop. Update law firms on hearing status to build trust and head off surprises. Keep your data clean. Log activity, confirm assignments, and keep your pipeline accurate. Your numbers tell your story. Make the system better. Spot recurring coverage gaps and bring ideas to daily huddles and team meetings. What success looks like You'll be measured on clear, daily metrics: how fast hearings get covered, how few get dropped, how efficiently you work your book, and how well we hold to cost targets. If you like a scoreboard and a number to beat, you'll feel at home. If you'd rather not be measured, this isn't the role. A day in this role No two days are identical, but the rhythm is steady. You start the morning on your highest-priority open hearings, calling, texting, and emailing attorneys to lock in coverage before court. Midday, you triage new and at-risk hearings, negotiate fees when a market is tight, and keep law-firm clients updated on status. Throughout the day you onboard new attorneys, resolve scheduling and conflict issues as they surface, and keep your records clean. You close out by setting up tomorrow's coverage and handing off anything still in motion. It's on-site in Longmont, Monday through Friday, alongside a coverage-operations team that solves problems together. What we're looking for 1+ year in a role requiring high-volume phone outreach or direct negotiation. Examples: inside sales, SDR/BDR, account management, collections, dispatch, scheduling, or high-touch customer service. Comfortable and efficient on the phone, with strong verbal and written communication. Genuinely organized. You manage many open items at once without letting anything slip. Calm and decisive under deadline pressure; you make the call and keep moving. Tech-comfortable and quick to learn new platforms. High school diploma or equivalent. Preferred (nice to have, not required) Experience in staffing, dispatch, gig-platform operations, or a high-volume call-center/outbound environment. A track record of hitting or exceeding KPIs in a metrics-driven role. Familiarity with CRM or scheduling tools. Exposure to legal, court, or collections operations. Comfortable on Mac OS and Google Workspace. Core skills Scheduling and calendar coordination High-volume phone, text, and email communication Negotiation and objection handling Customer service and relationship management Pipeline / case management and prioritization Data entry and CRM / ticketing systems Attention to detail and multitasking under deadlines Problem-solving and conflict resolution You'll thrive here if you've worked in Inside sales, SDR/BDR, account management, collections, high-volume call centers or outbound sales, staffing, dispatch, or gig-platform operations. Anywhere speed, persistence, and relationship-building were the job, and you picked up the phone, hit a quota, and solved problems under pressure. Compensation & benefits Pay: $20-$22 per hour (this is the full hourly range; there is no sales commission). Your starting rate depends on experience. Growth, not commission: We promote from within. Strong Operations Associates move up a defined ladder toward senior specialist and supervisor roles as they build their track record. Benefits: Health, Dental, and Vision Insurance 401(k) with Company Matching Paid Time Off 7 Paid Company Holidays 4 Floating Holidays per Year Life Insurance and AD&D Insurance Long-Term Disability Health Care Reimbursement Flexible Spending Account (FSA) Dependent Care Flexible Spending Account Employee Assistance Program (EAP) Pet Insurance Schedule & location Schedule: Monday-Friday, 8:00 AM-5:00 PM (Mountain Time) Location: Remote (Indiana) Job type: Full-time Why Docketly You'll join a collaborative, supportive team that runs on input and ideas. Daily huddles and team meetings are where we share challenges, brainstorm solutions, and improve how we work. The pace is fast and the standards are high. So is the opportunity to grow with a company that's scaling. Docketly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need a reasonable accommodation to participate in the application or interview process, let us know.
Figma
Product Manager, AI Platform
Figma
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building tools that help teams design, build, and ship better products together. Figma Make enables teams to go from prompt to production code, and the Figma agent is a purpose-built design agent that edits files directly on the Figma canvas. We're looking for deeply technical Product Managers to own the AI Platform that powers Make and the agent: the distributed developer systems behind Figma Make, the agent infrastructure that integrates frontier models and MCP servers, the eval platform that drives continuous quality across our AI suite, and the context platform that personalizes AI outputs to customers' design systems. These roles sit at the intersection of product and infrastructure. If you're excited about developer tooling, systems thinking, and building the foundations that other product teams ship on top of, this role is for you. These are full time roles that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: You'll define and drive the platform strategy for one or more areas of the AI platform: the big bets, build-vs-buy calls, and how to sequence it all. Those areas: Search & context: how Figma leverages context from inside and outside our platform while retaining the trust of enterprise customers Integrations platform: how external AI agents (Claude, ChatGPT, Cursor, etc.) access Figma context using our MCP Server & REST APIs, how and when Figma's AI products appear in other surfaces (Slack, Microsoft Teams, etc.) As you drive platform strategy, you'll: Influence product roadmaps where platform capabilities create new product opportunities. Partner with EM and tech leads to make key architecture and UX decisions. Talk frequently with product teams , customers, and our partners & vendors, and distill learnings from those conversations into platform commitments. Raise the bar for technical PMs at Figma: pattern-match across the four areas, surface cross-cutting problems, and pull peers and EMs into the calls that need them. We'd love to hear from you if you have: 8-10 years of product management experience working on highly technical products Proven experience shipping developer tools, infrastructure products, or AI-powered technical systems Experience working on AI agent systems, code generation tools, or programmable interfaces Hands-on technical fluency: you've built and shipped things yourself - at work, in side projects, or in open source - and you can read a PR, you can participate actively in architecture conversations Strong systems thinking: you understand how complex components interact and can improve the whole, not just the parts A track record of driving strategy and execution across ambiguous, fast-moving product areas You distill highly technical concepts into clear decisions and direction While it's not required, it's a plus if you also have: Familiarity with modern frontend frameworks, deployment pipelines, or cloud infrastructure Experience scaling platform capabilities across multiple product teams Experience launching enterprise-scale products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $169,000 - $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
07/22/2026
Full time
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building tools that help teams design, build, and ship better products together. Figma Make enables teams to go from prompt to production code, and the Figma agent is a purpose-built design agent that edits files directly on the Figma canvas. We're looking for deeply technical Product Managers to own the AI Platform that powers Make and the agent: the distributed developer systems behind Figma Make, the agent infrastructure that integrates frontier models and MCP servers, the eval platform that drives continuous quality across our AI suite, and the context platform that personalizes AI outputs to customers' design systems. These roles sit at the intersection of product and infrastructure. If you're excited about developer tooling, systems thinking, and building the foundations that other product teams ship on top of, this role is for you. These are full time roles that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: You'll define and drive the platform strategy for one or more areas of the AI platform: the big bets, build-vs-buy calls, and how to sequence it all. Those areas: Search & context: how Figma leverages context from inside and outside our platform while retaining the trust of enterprise customers Integrations platform: how external AI agents (Claude, ChatGPT, Cursor, etc.) access Figma context using our MCP Server & REST APIs, how and when Figma's AI products appear in other surfaces (Slack, Microsoft Teams, etc.) As you drive platform strategy, you'll: Influence product roadmaps where platform capabilities create new product opportunities. Partner with EM and tech leads to make key architecture and UX decisions. Talk frequently with product teams , customers, and our partners & vendors, and distill learnings from those conversations into platform commitments. Raise the bar for technical PMs at Figma: pattern-match across the four areas, surface cross-cutting problems, and pull peers and EMs into the calls that need them. We'd love to hear from you if you have: 8-10 years of product management experience working on highly technical products Proven experience shipping developer tools, infrastructure products, or AI-powered technical systems Experience working on AI agent systems, code generation tools, or programmable interfaces Hands-on technical fluency: you've built and shipped things yourself - at work, in side projects, or in open source - and you can read a PR, you can participate actively in architecture conversations Strong systems thinking: you understand how complex components interact and can improve the whole, not just the parts A track record of driving strategy and execution across ambiguous, fast-moving product areas You distill highly technical concepts into clear decisions and direction While it's not required, it's a plus if you also have: Familiarity with modern frontend frameworks, deployment pipelines, or cloud infrastructure Experience scaling platform capabilities across multiple product teams Experience launching enterprise-scale products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $169,000 - $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
National Account Associate
Edward Don & Company Woodridge, Illinois
SUMMARY Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication, and time management skills. Preferred: Bachelors Degree, One year of experience in Food Service industry in an office setting, SAP experience, AutoQuotes experience Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups Experience handling sensitive information and ability to maintain confidentiality. ESSENTIAL DUTIES Provide world class service to Corporate Contacts at assigned National Accounts. Subject matter expert on assigned National Accounts and their program with Don. Research and find new items to meet the program initiatives. Prepare formal quotes in AutoQuotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs. Set up vendors, NMR's, and contracts. Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned. Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs. Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders. Research and resolve corporate customer problems and/or questions. Maintain Order Guides, Web Templates and Opening Templates. Assist in order placement and product check in for pre-packs and rollouts. Coordinate special projects with Supply Chain Management. Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. Work with National Accounts Credit Team on account setups. Troubleshoot and resolve internal and external customer issues. Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs. Responsible for staying current on contract changes. Build relationships and foster sales opportunities with the corporate level customers. Perform other duties as assigned.
07/22/2026
Full time
SUMMARY Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication, and time management skills. Preferred: Bachelors Degree, One year of experience in Food Service industry in an office setting, SAP experience, AutoQuotes experience Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups Experience handling sensitive information and ability to maintain confidentiality. ESSENTIAL DUTIES Provide world class service to Corporate Contacts at assigned National Accounts. Subject matter expert on assigned National Accounts and their program with Don. Research and find new items to meet the program initiatives. Prepare formal quotes in AutoQuotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs. Set up vendors, NMR's, and contracts. Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned. Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs. Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders. Research and resolve corporate customer problems and/or questions. Maintain Order Guides, Web Templates and Opening Templates. Assist in order placement and product check in for pre-packs and rollouts. Coordinate special projects with Supply Chain Management. Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. Work with National Accounts Credit Team on account setups. Troubleshoot and resolve internal and external customer issues. Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs. Responsible for staying current on contract changes. Build relationships and foster sales opportunities with the corporate level customers. Perform other duties as assigned.
Field Sales Consultant - Los Angeles - Orange County - San Diego
Newport Meat Company San Diego, California
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
07/22/2026
Full time
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
CARVANA
General Manager - ADESA
CARVANA Horace, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Field Sales Consultant - Los Angeles - Orange County - San Diego
Newport Meat Company Los Angeles, California
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
07/22/2026
Full time
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
CARVANA
General Manager - ADESA
CARVANA Moorhead, Minnesota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
General Manager - ADESA
CARVANA Mapleton, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
General Manager - ADESA
CARVANA Argusville, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
General Manager - ADESA
CARVANA West Fargo, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
Office Manager - Hoffman Estates
CARVANA Schaumburg, Illinois
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CARVANA
Office Manager - Hoffman Estates
CARVANA Hoffman Estates, Illinois
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CARVANA
General Manager - ADESA
CARVANA Dilworth, Minnesota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
Office Manager - Hoffman Estates
CARVANA Elk Grove Village, Illinois
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CARVANA
General Manager - ADESA
CARVANA Fargo, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
CARVANA
Office Manager - Hoffman Estates
CARVANA Streamwood, Illinois
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CARVANA
General Manager - ADESA
CARVANA Harwood, North Dakota
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Sysco
Sales Representative
Sysco Valparaiso, Indiana
Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage reimbursement for candidates in CA) and cell phone provided Career pathing opportunities for both entry level, and experienced individuals Opportunity to be part of a purpose driven organization that supports communities and associates Specialized sales training Individual as well as team-based selling Opportunity to learn different ethnic segments Monthly and annual sales rewards and recognition Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY Candidates must be located inside the sales territory. Sales Territory: Valparaiso and Chesterton, Indiana This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a driving record that meets company insurability standards. Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Pass employment testing Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Office. Ability to read, write, speak English. Competencies Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication
07/22/2026
Full time
Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage reimbursement for candidates in CA) and cell phone provided Career pathing opportunities for both entry level, and experienced individuals Opportunity to be part of a purpose driven organization that supports communities and associates Specialized sales training Individual as well as team-based selling Opportunity to learn different ethnic segments Monthly and annual sales rewards and recognition Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY Candidates must be located inside the sales territory. Sales Territory: Valparaiso and Chesterton, Indiana This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a driving record that meets company insurability standards. Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Pass employment testing Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Office. Ability to read, write, speak English. Competencies Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication
Manager of Tourism Industry Relationships
Destination Cleveland Cleveland, Ohio
Description: Annual Salary:$65,000-$81,000 Annual Organizational Bonus Potential 4% Opportunity for individual bonus incentives in 2027 ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Manager of Tourism Industry Relationships is responsible for building, managing, and growing relationships with small and midsize hospitality and tourism businesses across Greater Cleveland. This role focuses on engaging independent operators, new businesses and community-based organizations and businesses, particularly those with strong potential for future growth and deeper engagement. The Manager of Tourism Industry Relationships serves as a trusted consultant and primary point of contact for these businesses, helping them connect to Destination Cleveland programs, opportunities and resources. Through intentional relationship-building, this role converts initial engagement points into long-term partnership, revenue generation, and increased industry alignment. This position is relationship-driven and outcomes-focused. The Manager of Tourism Industry Relationships will work closely with the Programs Specialist and broader Destination Engagement team to ensure program participation translates into sustained industry relationships, deeper representation across hospitality & tourism industry segments and measurable impact. SUCCESS IN THIS ROLE LOOKS LIKE Strong, trust-based relationships with a diverse portfolio of small and midsize business partners Increased representation and engagement of neighborhood, cultural, and independent businesses within Destination Cleveland's hospitality & tourism industry network Measurable conversion of engagement into revenue in the form of partnership dues and advertising High satisfaction and retention within assigned accounts Consistent and strategic use of customer relationship management (CRM) data to guide decision-making and prioritize relationship management ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Management & Account Ownership Own and manage a defined portfolio of small and midsize business hospitality & tourism industry relationships. Serve as the primary point of contact at Destination Cleveland for assigned businesses, ensuring a high-touch, responsive, and relationship-centered experience. Maintain and build trust through consistent outreach, proactive communication and timely follow-through. Conduct regular check-ins (in-person, virtual, or on-site) to understand needs, challenges, and opportunities within portfolio of accounts. Maintain a deep understanding of each partner's business model, goals, and target audiences. Engagement of Hospitality & Tourism Industry Segments Priority industry segments include: Independently owned restaurants and retailers Culturally significant or neighborhood-based organizations and businesses Seasonal, pop-up, or experiential operators Tours, attractions, and experience-based businesses Actively identify and engage underrepresented hospitality & tourism industry segments to ensure equitable inclusion and participation across Destination Cleveland's network of relationships. Program-to-Partnership Conversion Strategy Partner closely with the Programs Specialist to identify businesses engaging in programs, workshops, and events. Track and manage the progression of these businesses from: Awareness to Participation to Partnership (microbusiness or entry-level partnerships, introductory advertising packages) to Growth Create tailored pathways for small and midsize business partners to scale their involvement and investment with Destination Cleveland over time. Revenue Generation & Portfolio Growth Contribute directly to team private revenue goals through: New partner acquisition Retention and renewals Consultative selling around relevant assets, projects and initiatives Balance organizational revenue goals with sensitivity to the needs and capacity of small businesses. Identify creative, accessible ways for partners to participate in revenue-generating opportunities. Community & Neighborhood Engagement Serve as a connector between Destination Cleveland and neighborhood business ecosystems. Build relationships with local business districts, chambers, merchant associations and community-based organizations. Collaborate with these community partners to: Increase awareness of Destination Cleveland offerings Strengthen local ecosystem of small and midsize business support Ensure programming reflects diverse voices and perspectives Internal Collaboration and Alignment Work cross-functionally with: Programs team (engagement + pipeline development) Marketing, content and PR teams (storytelling + visibility + media opportunities) Convention services team (alignment on referral opportunities for meetings & conventions) Share insights from partners to inform: Program development Product offerings Messaging and outreach strategies Ensure small and midsized business perspectives are represented in organizational planning. Data, CRM & Relationship Tracking Maintain accurate, real-time records of all partner interactions, opportunities, and outcomes in CRM. Work closely with the Industry Engagement Support Specialist to track key metrics including: Engagement activity Conversion rates Revenue generated Partner lifecycle stage Use data to prioritize outreach, identify gaps, and improve performance. Develop and follow standardized workflows for account management. Continuous Improvement & Strategic Input Identify areas of opportunity to leverage AI to more efficiently manage and scale the number of relationships we can manage. Identify trends in small and midsize business needs, industry gaps and engagement barriers. Recommend improvements to programs, outreach strategies, and partner offerings. Contribute to the evolution of Destination Cleveland's small and midsize business engagement model. Take on expanded or evolving responsibilities as initiatives grow over time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Strong written and verbal communication skills Extremely organized and strong attention to detail Project management skills Demonstrated research and critical thinking skills Ability to thrive in a fast-paced, ever-changing environment Creativity in problem solving and solutions-oriented approach Ability to work flexible hours when required Public speaking skills EXPERIENCE AND EDUCATION Prior work experience in community partnerships and/or relevant account or relationship management experience working with small and midsized business (particularly in the hospitality & tourism industry) (3 - 5 years). Comfort and ability to leverage a human-centered approach to AI (i.e. using it as a tool, not as a replacement for engagement). General understanding of basic marketing & sales skills. Experience with consultative selling and relationship management is preferred. Bachelor's degree preferred but not required. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Viewing computer monitors Ability to lift to 40 pounds safely Ability to stand for long periods of time when on-site for programs & events WORK ENVIRONMENT Office environment; moderate noise. Event environment when on-site for programs & engagements. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Frequent travel across the City of Cleveland and throughout Cuyahoga County to meet in-person with business owners. Some weekends and evenings will be required around major event support and depending on timing for programs & engagements. Requirements: Compensation details: . click apply for full job details
07/21/2026
Full time
Description: Annual Salary:$65,000-$81,000 Annual Organizational Bonus Potential 4% Opportunity for individual bonus incentives in 2027 ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Manager of Tourism Industry Relationships is responsible for building, managing, and growing relationships with small and midsize hospitality and tourism businesses across Greater Cleveland. This role focuses on engaging independent operators, new businesses and community-based organizations and businesses, particularly those with strong potential for future growth and deeper engagement. The Manager of Tourism Industry Relationships serves as a trusted consultant and primary point of contact for these businesses, helping them connect to Destination Cleveland programs, opportunities and resources. Through intentional relationship-building, this role converts initial engagement points into long-term partnership, revenue generation, and increased industry alignment. This position is relationship-driven and outcomes-focused. The Manager of Tourism Industry Relationships will work closely with the Programs Specialist and broader Destination Engagement team to ensure program participation translates into sustained industry relationships, deeper representation across hospitality & tourism industry segments and measurable impact. SUCCESS IN THIS ROLE LOOKS LIKE Strong, trust-based relationships with a diverse portfolio of small and midsize business partners Increased representation and engagement of neighborhood, cultural, and independent businesses within Destination Cleveland's hospitality & tourism industry network Measurable conversion of engagement into revenue in the form of partnership dues and advertising High satisfaction and retention within assigned accounts Consistent and strategic use of customer relationship management (CRM) data to guide decision-making and prioritize relationship management ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Management & Account Ownership Own and manage a defined portfolio of small and midsize business hospitality & tourism industry relationships. Serve as the primary point of contact at Destination Cleveland for assigned businesses, ensuring a high-touch, responsive, and relationship-centered experience. Maintain and build trust through consistent outreach, proactive communication and timely follow-through. Conduct regular check-ins (in-person, virtual, or on-site) to understand needs, challenges, and opportunities within portfolio of accounts. Maintain a deep understanding of each partner's business model, goals, and target audiences. Engagement of Hospitality & Tourism Industry Segments Priority industry segments include: Independently owned restaurants and retailers Culturally significant or neighborhood-based organizations and businesses Seasonal, pop-up, or experiential operators Tours, attractions, and experience-based businesses Actively identify and engage underrepresented hospitality & tourism industry segments to ensure equitable inclusion and participation across Destination Cleveland's network of relationships. Program-to-Partnership Conversion Strategy Partner closely with the Programs Specialist to identify businesses engaging in programs, workshops, and events. Track and manage the progression of these businesses from: Awareness to Participation to Partnership (microbusiness or entry-level partnerships, introductory advertising packages) to Growth Create tailored pathways for small and midsize business partners to scale their involvement and investment with Destination Cleveland over time. Revenue Generation & Portfolio Growth Contribute directly to team private revenue goals through: New partner acquisition Retention and renewals Consultative selling around relevant assets, projects and initiatives Balance organizational revenue goals with sensitivity to the needs and capacity of small businesses. Identify creative, accessible ways for partners to participate in revenue-generating opportunities. Community & Neighborhood Engagement Serve as a connector between Destination Cleveland and neighborhood business ecosystems. Build relationships with local business districts, chambers, merchant associations and community-based organizations. Collaborate with these community partners to: Increase awareness of Destination Cleveland offerings Strengthen local ecosystem of small and midsize business support Ensure programming reflects diverse voices and perspectives Internal Collaboration and Alignment Work cross-functionally with: Programs team (engagement + pipeline development) Marketing, content and PR teams (storytelling + visibility + media opportunities) Convention services team (alignment on referral opportunities for meetings & conventions) Share insights from partners to inform: Program development Product offerings Messaging and outreach strategies Ensure small and midsized business perspectives are represented in organizational planning. Data, CRM & Relationship Tracking Maintain accurate, real-time records of all partner interactions, opportunities, and outcomes in CRM. Work closely with the Industry Engagement Support Specialist to track key metrics including: Engagement activity Conversion rates Revenue generated Partner lifecycle stage Use data to prioritize outreach, identify gaps, and improve performance. Develop and follow standardized workflows for account management. Continuous Improvement & Strategic Input Identify areas of opportunity to leverage AI to more efficiently manage and scale the number of relationships we can manage. Identify trends in small and midsize business needs, industry gaps and engagement barriers. Recommend improvements to programs, outreach strategies, and partner offerings. Contribute to the evolution of Destination Cleveland's small and midsize business engagement model. Take on expanded or evolving responsibilities as initiatives grow over time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Strong written and verbal communication skills Extremely organized and strong attention to detail Project management skills Demonstrated research and critical thinking skills Ability to thrive in a fast-paced, ever-changing environment Creativity in problem solving and solutions-oriented approach Ability to work flexible hours when required Public speaking skills EXPERIENCE AND EDUCATION Prior work experience in community partnerships and/or relevant account or relationship management experience working with small and midsized business (particularly in the hospitality & tourism industry) (3 - 5 years). Comfort and ability to leverage a human-centered approach to AI (i.e. using it as a tool, not as a replacement for engagement). General understanding of basic marketing & sales skills. Experience with consultative selling and relationship management is preferred. Bachelor's degree preferred but not required. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Viewing computer monitors Ability to lift to 40 pounds safely Ability to stand for long periods of time when on-site for programs & events WORK ENVIRONMENT Office environment; moderate noise. Event environment when on-site for programs & engagements. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Frequent travel across the City of Cleveland and throughout Cuyahoga County to meet in-person with business owners. Some weekends and evenings will be required around major event support and depending on timing for programs & engagements. Requirements: Compensation details: . click apply for full job details
Wildlife Sales and Service Technician
PEST END INC Bridgewater, Massachusetts
Description: BOTH ARE REQUIRED . Must be PAC Licensed in MA - Must have past sales experience Our industry relies on skilled, essential workers - real people doing real work that AI cannot replace. If you're looking for long-term stability and a future you can grow into, we welcome individuals who bring integrity, consistency, and commitment to their role. We are a family-owned and operated company with a deep-rooted commitment to this industry and its success. We offer competitive pay, 401(k), year-round or seasonal opportunities, paid licensing, and full training to help you build a new career for your future. Are you the kind of person who thrives on structure, shows up on time every time, and takes pride in getting the details right? We're looking for a self-motivated, sharp-thinking professional who communicates clearly, drives with care, and stays two steps ahead - whether you're mastering the precision of a new role or mastering the trade for a long term career we are the right place to be! The Wildlife Sales & Service Technician is a hybrid role responsible for generating wildlife service revenue through lead management, prospecting, estimating, and closing sales within an assigned territory, and then personally performing the wildlife services sold. This position requires strong sales ability, technical wildlife knowledge, and excellent customer service. The Wildlife Sales & Service Technician must be able to manage a territory independently, build relationships with residential and commercial customers, accurately diagnose wildlife issues, present solutions, close service agreements, and complete high-quality exclusion, trapping, and repair work. This role involves working both indoors and outdoors in various weather conditions, using ladders and power tools, and maintaining accurate documentation and communication throughout the customer lifecycle. In addition, this position supports the Wildlife Team on services that are not sold directly by the hybrid technician, including assisting with two-tech jobs, performing trap checks, and providing support on larger wildlife projects as needed. 1. Sales, Lead Management & Prospecting Run inbound and assigned leads within an established territory, responding promptly and professionally. Proactively prospect for new wildlife business through networking, referrals, community outreach, and relationship-building with local partners (property managers, realtors, contractors, etc.). Conduct on-site inspections and assessments to identify wildlife activity, entry points, and damage. Diagnose wildlife issues and determine the appropriate control and exclusion strategy based on the type of animal, customer needs, and site conditions. Present service solutions clearly and professionally, including scope of work, timelines, warranty information, and expectations. Create accurate pricing and estimates for wildlife services, including service agreements and one-time projects. Close sales by securing signed agreements and collecting required approvals and deposits per company policy. Maintain a consistent pipeline of opportunities and follow up on open estimates to improve closing percentage. 2. Service Delivery & Field Execution Perform wildlife control services sold, ensuring safety, professionalism, and high-quality workmanship. Implement humane wildlife control techniques, including safe capture, removal, relocation, and at times termination of nuisance animals in compliance with applicable laws and regulations. Utilize traps and other wildlife control equipment properly and safely. Perform exclusion work by sealing entry points to prevent wildlife re-entry, including minor carpentry and repair tasks such as installing screens, sealing gaps, and repairing damaged areas. Conduct attic/crawlspace cleanouts and remediation services when required (as trained/authorized). Use ladders to access rooftops and hard-to-reach areas, ensuring proper installation of exclusion materials. Safely operate power tools such as drills, saws, and other equipment to complete exclusion work efficiently and effectively. Ensure the work performed matches the scope sold and communicate any needed changes or additional recommendations to the customer and management. 3. Customer Communication & Service Experience Serve as the primary point of contact for customers from initial inspection through job completion. Provide clear communication and set proper expectations regarding the wildlife control process, job timeline, and service requirements. Maintain a professional and courteous demeanor on-site and in all written/phone communication. Handle customer questions, concerns, and objections with confidence and professionalism. Respond to service issues and support resolution of customer concerns to ensure satisfaction and retention. 4. Documentation, Scheduling & Coordination Accurately document inspections, service notes, photos, and recommendations in company systems. Maintain clear records of services performed, materials used, and job completion status to ensure accurate billing and service history tracking. Coordinate scheduling of sold work to ensure timely service completion and proper customer follow-through. Communicate consistently with office staff and management regarding job progress, changes, additional needs, and customer updates. 5. Compliance, Licensing & Safety Obtain and maintain required state wildlife certifications and licensing to ensure legal compliance in all services provided. Adhere to all local, state, and federal regulations regarding wildlife control, safety procedures, and environmental protections. Follow all company safety protocols including ladder safety, PPE requirements, and safe tool usage. Report any safety concerns, equipment issues, or wildlife control challenges to management in a timely manner. 6. Vehicle, Tools & Inventory Maintain company-provided vehicle in clean and proper working order, ensuring it is stocked with necessary tools and materials. Track and manage commonly used materials to ensure readiness for both inspections and service execution. 7. Team Support & Growth Participate in team meetings and training sessions to stay current on best practices, sales expectations, and industry regulations. Support the Wildlife Team on services not sold directly by the hybrid technician, including assisting with two-tech jobs, completing trap checks, and helping with larger wildlife projects as needed to ensure timely, high-quality service delivery. Support other areas of the business as needed, including cross-training in other pest control services. Contribute to a positive team culture by sharing knowledge and maintaining high standards of professionalism and accountability. Requirements: Minimum Qualifications: 1. Must be at least 18 years of age. 2. Valid driver's license with a clean driving record. 3. High school diploma or equivalent. 4. 2+ years of experience in wildlife control, pest control, carpentry, construction, or a related field preferred. 5. Proven ability to sell services (inside/outside sales, route-based sales, or commission-based selling experience preferred). 6. Strong comfort with customer-facing responsibilities including presenting pricing and closing work. 7. Comfortable working with ladders, rooftops, attics, crawlspaces, and tight spaces. 8. Ability to safely operate power tools (drills, saws, etc.) independently. 9. Pre-employment background check required. Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, sit, climb, bend, kneel, and crawl within tight spaces. Specific hearing and vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and move up to 50 pounds. Technicians must be comfortable using ladders up to 40 feet tall and operating power tools such as drills and saws independently. Additional role related tasks may be added to ensure alignment with business needs with/without notice, per Operations' discretion. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time to ensure consistent alignment with Pest-End business needs, with or without notice, per Operations' professional discretion. Pest-End Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. PI2deb4018d90e-2770
07/21/2026
Full time
Description: BOTH ARE REQUIRED . Must be PAC Licensed in MA - Must have past sales experience Our industry relies on skilled, essential workers - real people doing real work that AI cannot replace. If you're looking for long-term stability and a future you can grow into, we welcome individuals who bring integrity, consistency, and commitment to their role. We are a family-owned and operated company with a deep-rooted commitment to this industry and its success. We offer competitive pay, 401(k), year-round or seasonal opportunities, paid licensing, and full training to help you build a new career for your future. Are you the kind of person who thrives on structure, shows up on time every time, and takes pride in getting the details right? We're looking for a self-motivated, sharp-thinking professional who communicates clearly, drives with care, and stays two steps ahead - whether you're mastering the precision of a new role or mastering the trade for a long term career we are the right place to be! The Wildlife Sales & Service Technician is a hybrid role responsible for generating wildlife service revenue through lead management, prospecting, estimating, and closing sales within an assigned territory, and then personally performing the wildlife services sold. This position requires strong sales ability, technical wildlife knowledge, and excellent customer service. The Wildlife Sales & Service Technician must be able to manage a territory independently, build relationships with residential and commercial customers, accurately diagnose wildlife issues, present solutions, close service agreements, and complete high-quality exclusion, trapping, and repair work. This role involves working both indoors and outdoors in various weather conditions, using ladders and power tools, and maintaining accurate documentation and communication throughout the customer lifecycle. In addition, this position supports the Wildlife Team on services that are not sold directly by the hybrid technician, including assisting with two-tech jobs, performing trap checks, and providing support on larger wildlife projects as needed. 1. Sales, Lead Management & Prospecting Run inbound and assigned leads within an established territory, responding promptly and professionally. Proactively prospect for new wildlife business through networking, referrals, community outreach, and relationship-building with local partners (property managers, realtors, contractors, etc.). Conduct on-site inspections and assessments to identify wildlife activity, entry points, and damage. Diagnose wildlife issues and determine the appropriate control and exclusion strategy based on the type of animal, customer needs, and site conditions. Present service solutions clearly and professionally, including scope of work, timelines, warranty information, and expectations. Create accurate pricing and estimates for wildlife services, including service agreements and one-time projects. Close sales by securing signed agreements and collecting required approvals and deposits per company policy. Maintain a consistent pipeline of opportunities and follow up on open estimates to improve closing percentage. 2. Service Delivery & Field Execution Perform wildlife control services sold, ensuring safety, professionalism, and high-quality workmanship. Implement humane wildlife control techniques, including safe capture, removal, relocation, and at times termination of nuisance animals in compliance with applicable laws and regulations. Utilize traps and other wildlife control equipment properly and safely. Perform exclusion work by sealing entry points to prevent wildlife re-entry, including minor carpentry and repair tasks such as installing screens, sealing gaps, and repairing damaged areas. Conduct attic/crawlspace cleanouts and remediation services when required (as trained/authorized). Use ladders to access rooftops and hard-to-reach areas, ensuring proper installation of exclusion materials. Safely operate power tools such as drills, saws, and other equipment to complete exclusion work efficiently and effectively. Ensure the work performed matches the scope sold and communicate any needed changes or additional recommendations to the customer and management. 3. Customer Communication & Service Experience Serve as the primary point of contact for customers from initial inspection through job completion. Provide clear communication and set proper expectations regarding the wildlife control process, job timeline, and service requirements. Maintain a professional and courteous demeanor on-site and in all written/phone communication. Handle customer questions, concerns, and objections with confidence and professionalism. Respond to service issues and support resolution of customer concerns to ensure satisfaction and retention. 4. Documentation, Scheduling & Coordination Accurately document inspections, service notes, photos, and recommendations in company systems. Maintain clear records of services performed, materials used, and job completion status to ensure accurate billing and service history tracking. Coordinate scheduling of sold work to ensure timely service completion and proper customer follow-through. Communicate consistently with office staff and management regarding job progress, changes, additional needs, and customer updates. 5. Compliance, Licensing & Safety Obtain and maintain required state wildlife certifications and licensing to ensure legal compliance in all services provided. Adhere to all local, state, and federal regulations regarding wildlife control, safety procedures, and environmental protections. Follow all company safety protocols including ladder safety, PPE requirements, and safe tool usage. Report any safety concerns, equipment issues, or wildlife control challenges to management in a timely manner. 6. Vehicle, Tools & Inventory Maintain company-provided vehicle in clean and proper working order, ensuring it is stocked with necessary tools and materials. Track and manage commonly used materials to ensure readiness for both inspections and service execution. 7. Team Support & Growth Participate in team meetings and training sessions to stay current on best practices, sales expectations, and industry regulations. Support the Wildlife Team on services not sold directly by the hybrid technician, including assisting with two-tech jobs, completing trap checks, and helping with larger wildlife projects as needed to ensure timely, high-quality service delivery. Support other areas of the business as needed, including cross-training in other pest control services. Contribute to a positive team culture by sharing knowledge and maintaining high standards of professionalism and accountability. Requirements: Minimum Qualifications: 1. Must be at least 18 years of age. 2. Valid driver's license with a clean driving record. 3. High school diploma or equivalent. 4. 2+ years of experience in wildlife control, pest control, carpentry, construction, or a related field preferred. 5. Proven ability to sell services (inside/outside sales, route-based sales, or commission-based selling experience preferred). 6. Strong comfort with customer-facing responsibilities including presenting pricing and closing work. 7. Comfortable working with ladders, rooftops, attics, crawlspaces, and tight spaces. 8. Ability to safely operate power tools (drills, saws, etc.) independently. 9. Pre-employment background check required. Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, sit, climb, bend, kneel, and crawl within tight spaces. Specific hearing and vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and move up to 50 pounds. Technicians must be comfortable using ladders up to 40 feet tall and operating power tools such as drills and saws independently. Additional role related tasks may be added to ensure alignment with business needs with/without notice, per Operations' discretion. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time to ensure consistent alignment with Pest-End business needs, with or without notice, per Operations' professional discretion. Pest-End Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. PI2deb4018d90e-2770

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