Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid 9 week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have a new training class on September 13th, 2026. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. Military spouses of active-duty service members currently located in the Eastern Standard Time Zone are highly encouraged to apply. Work schedules will vary and may include some weekends. Travel to one of our regional offices may be required during the training process. We are currently seeking dedicated professionals to work remotely as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations , proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire For use on CPK reqs only (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC) Successful completion of job-related assessments is required . US military experience gained as a military spouse / domestic partner Currently located in the Eastern Standard Time Zone What sets you apart: Bachelor's degree Compensation range: The hiring range for this position is: $49,840 to $51,840 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid 9 week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have a new training class on September 13th, 2026. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. Military spouses of active-duty service members currently located in the Eastern Standard Time Zone are highly encouraged to apply. Work schedules will vary and may include some weekends. Travel to one of our regional offices may be required during the training process. We are currently seeking dedicated professionals to work remotely as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations , proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire For use on CPK reqs only (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC) Successful completion of job-related assessments is required . US military experience gained as a military spouse / domestic partner Currently located in the Eastern Standard Time Zone What sets you apart: Bachelor's degree Compensation range: The hiring range for this position is: $49,840 to $51,840 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Personal Injury Paralegal - Case Management & Settlement Focus Location: Pikesville, MD Position Type: Full-Time Experience: 3+ Years Personal Injury (Plaintiff-Side Preferred) Salary Range: $50,000+ Base salary + Opportunity to earn Bonuses About Us: Moorehead Legal is a dynamic and respected personal injury law firm dedicated to fighting for the rights of injured individuals. We pride ourselves on aggressive advocacy, meticulous case preparation, and achieving optimal results for our clients. We foster a collaborative, fast-paced environment where initiative and expertise are valued. The Opportunity: We seek an experienced, highly organized, and proactive Personal Injury Paralegal to play a pivotal role in managing our pre-litigation caseload from post-intake through settlement. This position is primarily focused on developing compelling demand packages, negotiating settlements directly with insurance adjusters, and ensuring efficient case progression . You will work closely with attorneys but will have significant autonomy in driving cases towards resolution. Key Responsibilities: Case Management (Post-Intake to Settlement): Oversee a portfolio of pre-litigation personal injury cases (auto accidents, slips/falls, etc.). Conduct thorough client intakes assessment and maintain consistent, empathetic communication. Proactively manage the case lifecycle, ensuring all deadlines (statutes, provider liens) are met. Order, review, organize, and summarize medical records, bills, and related documentation. Track and document all case activities, correspondence, and developments meticulously in the case management system. Calculate and verify medical expenses, lost wages, and other damages. Demand Package Drafting & Settlement Negotiation: Draft comprehensive, persuasive settlement demand packages including detailed cover letters, liability analysis, summaries of injuries/treatment, itemized special damages, and supporting documentation (records, bills, wage loss proof, photos, etc.). Conduct thorough liability and damages analysis to support demand valuation. Initiate and conduct direct negotiations with insurance adjusters to secure optimal pre-litigation settlements under attorney supervision. Clearly communicate settlement offers, negotiation progress, and recommendations to attorneys. Prepare settlement documentation (settlement statements, releases, disbursement sheets). Coordinate final settlement disbursements and lien resolutions. Client & Provider Liaison: Serve as a primary point of contact for clients regarding case status, treatment updates, and the settlement process. Communicate effectively with medical providers, employers, witnesses, and insurance representatives. Required Qualifications: Minimum 3 years of experience as a paralegal, specifically in plaintiff personal injury law . Proven, extensive experience drafting persuasive personal injury settlement demand packages. Demonstrated experience directly negotiating settlements with insurance adjusters. In-depth understanding of personal injury claims processes, damages (medical, wage loss, pain & suffering), and insurance practices. Exceptional ability to review, analyze, and summarize complex medical records and billing. Mastery of calculating and verifying economic damages (medical bills, lost wages). Proficiency in legal case management software (e.g., Filevine, Needles, Clio, SmartAdvocate) and Microsoft Office Suite. Outstanding written and verbal communication skills, with a professional and empathetic phone manner. Superior organizational skills, time management, and meticulous attention to detail. Ability to work independently, prioritize tasks in a fast-paced environment, and proactively manage a caseload. High degree of discretion and ability to handle confidential/sensitive information. Preferred Qualifications: Paralegal Certificate (ABA-approved program). Experience with lien resolution (Medicare, Medicaid, ERISA, private health). Familiarity with litigation procedures (though the role is primarily pre-litigation). Bilingual skills (e.g., Spanish). What We Offer: Competitive salary and 401k. Paid time off (Vacation, Sick Leave, Holidays). Opportunity for professional growth and development. Supportive and collaborative team environment. Meaningful work helping injured individuals recover.
06/26/2026
Full time
Job Description Job Description Personal Injury Paralegal - Case Management & Settlement Focus Location: Pikesville, MD Position Type: Full-Time Experience: 3+ Years Personal Injury (Plaintiff-Side Preferred) Salary Range: $50,000+ Base salary + Opportunity to earn Bonuses About Us: Moorehead Legal is a dynamic and respected personal injury law firm dedicated to fighting for the rights of injured individuals. We pride ourselves on aggressive advocacy, meticulous case preparation, and achieving optimal results for our clients. We foster a collaborative, fast-paced environment where initiative and expertise are valued. The Opportunity: We seek an experienced, highly organized, and proactive Personal Injury Paralegal to play a pivotal role in managing our pre-litigation caseload from post-intake through settlement. This position is primarily focused on developing compelling demand packages, negotiating settlements directly with insurance adjusters, and ensuring efficient case progression . You will work closely with attorneys but will have significant autonomy in driving cases towards resolution. Key Responsibilities: Case Management (Post-Intake to Settlement): Oversee a portfolio of pre-litigation personal injury cases (auto accidents, slips/falls, etc.). Conduct thorough client intakes assessment and maintain consistent, empathetic communication. Proactively manage the case lifecycle, ensuring all deadlines (statutes, provider liens) are met. Order, review, organize, and summarize medical records, bills, and related documentation. Track and document all case activities, correspondence, and developments meticulously in the case management system. Calculate and verify medical expenses, lost wages, and other damages. Demand Package Drafting & Settlement Negotiation: Draft comprehensive, persuasive settlement demand packages including detailed cover letters, liability analysis, summaries of injuries/treatment, itemized special damages, and supporting documentation (records, bills, wage loss proof, photos, etc.). Conduct thorough liability and damages analysis to support demand valuation. Initiate and conduct direct negotiations with insurance adjusters to secure optimal pre-litigation settlements under attorney supervision. Clearly communicate settlement offers, negotiation progress, and recommendations to attorneys. Prepare settlement documentation (settlement statements, releases, disbursement sheets). Coordinate final settlement disbursements and lien resolutions. Client & Provider Liaison: Serve as a primary point of contact for clients regarding case status, treatment updates, and the settlement process. Communicate effectively with medical providers, employers, witnesses, and insurance representatives. Required Qualifications: Minimum 3 years of experience as a paralegal, specifically in plaintiff personal injury law . Proven, extensive experience drafting persuasive personal injury settlement demand packages. Demonstrated experience directly negotiating settlements with insurance adjusters. In-depth understanding of personal injury claims processes, damages (medical, wage loss, pain & suffering), and insurance practices. Exceptional ability to review, analyze, and summarize complex medical records and billing. Mastery of calculating and verifying economic damages (medical bills, lost wages). Proficiency in legal case management software (e.g., Filevine, Needles, Clio, SmartAdvocate) and Microsoft Office Suite. Outstanding written and verbal communication skills, with a professional and empathetic phone manner. Superior organizational skills, time management, and meticulous attention to detail. Ability to work independently, prioritize tasks in a fast-paced environment, and proactively manage a caseload. High degree of discretion and ability to handle confidential/sensitive information. Preferred Qualifications: Paralegal Certificate (ABA-approved program). Experience with lien resolution (Medicare, Medicaid, ERISA, private health). Familiarity with litigation procedures (though the role is primarily pre-litigation). Bilingual skills (e.g., Spanish). What We Offer: Competitive salary and 401k. Paid time off (Vacation, Sick Leave, Holidays). Opportunity for professional growth and development. Supportive and collaborative team environment. Meaningful work helping injured individuals recover.
About Ben Glass Law At BenGlassLaw , we believe that injured people deserve exceptional representation and that attorneys should have the opportunity to build meaningful careers while making a difference in their clients' lives. We are seeking a Personal Injury Attorney with 3-10 years of legal experience to join our growing litigation team in Fairfax, Virginia. This role is ideal for an attorney who enjoys advocacy, courtroom work, depositions, negotiation, and developing cases from intake through resolution. Whether your background is in personal injury, criminal law, family law, or another litigation-focused practice area, we're interested in speaking with attorneys who are confident in the courtroom and passionate about helping clients navigate difficult situations. Essential Job Duties Handle personal injury case files from start to finish. Evaluate potential personal injury claims and provide legal advice to clients accordingly. Draft, review, and modify motions, discovery responses, demand letters, pleadings, subpoenas, memorandums, and other legal documents. Research case law and premises liability, and gather insurance policies, medical expenses, medical records, and other evidence relevant to the case. Communicate with clients, expert witnesses, insurance company adjusters, supporting witnesses, and medical providers to gather information. Negotiate suitable agreements and settle on the clients' behalf when appropriate. Represent the client at hearings, trials, mediations, depositions, and litigation. Document and update the status of all case files in the case management system. Oversee case management Prepare for trial: conduct pre-trial depositions of experts and key witnesses; prepare demonstrative to be used as trial exhibits; and draft and argue pre-trial motions. Perform administrative and management functions related to the practice of law. Identify coverage sources. Education and Experience Required Juris Doctor (J.D.) degree. Active Virginia Bar license. Strong legal writing, advocacy, and communication skills. Ability to independently manage a litigation caseload. Commitment to providing outstanding client service. Preferred Personal injury litigation experience. Deposition and courtroom experience. Trial experience in General District Court or Circuit Court. Experience negotiating settlements with insurance carriers. Familiarity with Filevine or similar case management systems. Tools and Technology Adobe Systems Adobe Acrobat Filevine (or similar case management system) Microsoft Office (Outlook, PowerPoint, Word, Excel, SharePoint) Westlaw We believe great attorneys should be rewarded for the value they create. Total compensation for this position is expected to range from $200,000-$250,000+ annually , depending on experience, performance, and business development contributions. Compensation includes a competitive base salary, performance-based incentives tied to case results, and additional opportunities to earn bonuses for generating new business. Additional benefits include 12 paid holidays, generous paid time off, medical, dental, and vision insurance, FSA and EAP benefits, a 3% employer 401(k) contribution, profit sharing, and employer-paid life, short-term disability, and long-term disability insurance. Why BenGlassLaw? At BenGlassLaw, you'll join a team that values professionalism, continuous improvement, collaboration, and exceptional client service. We provide the support, systems, and resources attorneys need to build successful careers while helping clients achieve life-changing results. If you're looking for an opportunity to advocate for injured clients, sharpen your litigation skills, and grow with a respected plaintiff's firm, we'd love to hear from you. Apply today by submitting your resume and a brief cover letter. BenGlassLaw is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office. PI1b8a23c368ed-6996
06/26/2026
Full time
About Ben Glass Law At BenGlassLaw , we believe that injured people deserve exceptional representation and that attorneys should have the opportunity to build meaningful careers while making a difference in their clients' lives. We are seeking a Personal Injury Attorney with 3-10 years of legal experience to join our growing litigation team in Fairfax, Virginia. This role is ideal for an attorney who enjoys advocacy, courtroom work, depositions, negotiation, and developing cases from intake through resolution. Whether your background is in personal injury, criminal law, family law, or another litigation-focused practice area, we're interested in speaking with attorneys who are confident in the courtroom and passionate about helping clients navigate difficult situations. Essential Job Duties Handle personal injury case files from start to finish. Evaluate potential personal injury claims and provide legal advice to clients accordingly. Draft, review, and modify motions, discovery responses, demand letters, pleadings, subpoenas, memorandums, and other legal documents. Research case law and premises liability, and gather insurance policies, medical expenses, medical records, and other evidence relevant to the case. Communicate with clients, expert witnesses, insurance company adjusters, supporting witnesses, and medical providers to gather information. Negotiate suitable agreements and settle on the clients' behalf when appropriate. Represent the client at hearings, trials, mediations, depositions, and litigation. Document and update the status of all case files in the case management system. Oversee case management Prepare for trial: conduct pre-trial depositions of experts and key witnesses; prepare demonstrative to be used as trial exhibits; and draft and argue pre-trial motions. Perform administrative and management functions related to the practice of law. Identify coverage sources. Education and Experience Required Juris Doctor (J.D.) degree. Active Virginia Bar license. Strong legal writing, advocacy, and communication skills. Ability to independently manage a litigation caseload. Commitment to providing outstanding client service. Preferred Personal injury litigation experience. Deposition and courtroom experience. Trial experience in General District Court or Circuit Court. Experience negotiating settlements with insurance carriers. Familiarity with Filevine or similar case management systems. Tools and Technology Adobe Systems Adobe Acrobat Filevine (or similar case management system) Microsoft Office (Outlook, PowerPoint, Word, Excel, SharePoint) Westlaw We believe great attorneys should be rewarded for the value they create. Total compensation for this position is expected to range from $200,000-$250,000+ annually , depending on experience, performance, and business development contributions. Compensation includes a competitive base salary, performance-based incentives tied to case results, and additional opportunities to earn bonuses for generating new business. Additional benefits include 12 paid holidays, generous paid time off, medical, dental, and vision insurance, FSA and EAP benefits, a 3% employer 401(k) contribution, profit sharing, and employer-paid life, short-term disability, and long-term disability insurance. Why BenGlassLaw? At BenGlassLaw, you'll join a team that values professionalism, continuous improvement, collaboration, and exceptional client service. We provide the support, systems, and resources attorneys need to build successful careers while helping clients achieve life-changing results. If you're looking for an opportunity to advocate for injured clients, sharpen your litigation skills, and grow with a respected plaintiff's firm, we'd love to hear from you. Apply today by submitting your resume and a brief cover letter. BenGlassLaw is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office. PI1b8a23c368ed-6996
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $51,370 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $51,370 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description At Amanda Demanda Law Group, we embody firecracker energy while maintaining an excellent reputation and placing the client first. Through our strong one team approach and commitment to community, we consistently deliver excellent results. We are seeking a motivated and detailed-oriented paralegal to join our team! As a paralegal, you will provide support to our attorneys by conducting legal research, drafting legal documents, maintaining and organizing files, and assisting with case management. The ideal candidate will have a strong organizational skills, excellent communication abilities, and a thorough understanding of legal terminology and procedures. Responsibilities: Manage all aspects of personal injury cases through litigation. Assist with drafting, reviewing and filing of claims for all types including medical records, motions, discovery and settlement documents. Maintain consistent communication with clients, insurance adjusters, medical providers, and opposing counsel. Track statutes of limitations, deadlines, and court dates. Assist attorneys in trial preparation. Prepare case files from various sources not limited only to court dockets, trial papers, jury trials, hearings and arbitration proceedings. Ensure case management system is updated and accurate at all times. Qualifications: 2-5 years of experience as a personal injury paralegal (plaintiff side preferred). Strong understanding of Florida personal injury law. Excellent written and verbal communication skills. Ability to multitask, prioritize, and work independently in a fast-paced environment. Exceptional organizational skills and high attention to detail. Professional and compassionate client communication style. To ensure your application is considered, please complete the survey linked below:
06/26/2026
Full time
Job Description Job Description At Amanda Demanda Law Group, we embody firecracker energy while maintaining an excellent reputation and placing the client first. Through our strong one team approach and commitment to community, we consistently deliver excellent results. We are seeking a motivated and detailed-oriented paralegal to join our team! As a paralegal, you will provide support to our attorneys by conducting legal research, drafting legal documents, maintaining and organizing files, and assisting with case management. The ideal candidate will have a strong organizational skills, excellent communication abilities, and a thorough understanding of legal terminology and procedures. Responsibilities: Manage all aspects of personal injury cases through litigation. Assist with drafting, reviewing and filing of claims for all types including medical records, motions, discovery and settlement documents. Maintain consistent communication with clients, insurance adjusters, medical providers, and opposing counsel. Track statutes of limitations, deadlines, and court dates. Assist attorneys in trial preparation. Prepare case files from various sources not limited only to court dockets, trial papers, jury trials, hearings and arbitration proceedings. Ensure case management system is updated and accurate at all times. Qualifications: 2-5 years of experience as a personal injury paralegal (plaintiff side preferred). Strong understanding of Florida personal injury law. Excellent written and verbal communication skills. Ability to multitask, prioritize, and work independently in a fast-paced environment. Exceptional organizational skills and high attention to detail. Professional and compassionate client communication style. To ensure your application is considered, please complete the survey linked below:
Job Description Job Description The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position. Ideal candidate: Has an AA Degree as well as superior experience Previous experience in a Personal Injury, MedMal or Insurance Defense legal practice and understands in the ins-and-outs of how a case flows and operates. Quick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skills Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows. Self-motivated with the ability to work with minimal direction or instruction needed. Strong time management skills Highly organized and thorough in keeping current claimants informed and their case progressing Skilled in data entry with various software programs. Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: Conduct interviews with claimants or their representatives who are victims of single-event incidents, such as nursing home abuse, automobile accidents, catastrophic injuries, or general personal injury claim. Conducts investigations from intake and pre-litigation, litigation and through settlement/trial. Coordinating and following up on claimants treatments Coordinating and following up on the retrieval of claimant's records. Reviewing medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures. Point of contact for your claimants, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties. Interprets and disseminates information concerning claims and casework to supervisors. Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes. Other Details: Job is Monday through Friday from 9am to 6pm Due to the confidential legal nature of the matters, job will be performed on-site. Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings Coffee, soft drinks and snacks are made available to the team Office leverages technology to make it easier for claim investigators s to excel Office is conveniently located attached to Newark Penn Station (buses & trains available) Base salary between $50,000 - $65,000, based on experience. Bi-weekly bonus opportunity of up to $900 per pay period, which is paid out each pay period. Benefits include Medical, Dental, and Vision Insurance , 401k, monthly contribution towards parking or transit.
06/26/2026
Full time
Job Description Job Description The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position. Ideal candidate: Has an AA Degree as well as superior experience Previous experience in a Personal Injury, MedMal or Insurance Defense legal practice and understands in the ins-and-outs of how a case flows and operates. Quick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skills Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows. Self-motivated with the ability to work with minimal direction or instruction needed. Strong time management skills Highly organized and thorough in keeping current claimants informed and their case progressing Skilled in data entry with various software programs. Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: Conduct interviews with claimants or their representatives who are victims of single-event incidents, such as nursing home abuse, automobile accidents, catastrophic injuries, or general personal injury claim. Conducts investigations from intake and pre-litigation, litigation and through settlement/trial. Coordinating and following up on claimants treatments Coordinating and following up on the retrieval of claimant's records. Reviewing medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures. Point of contact for your claimants, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties. Interprets and disseminates information concerning claims and casework to supervisors. Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes. Other Details: Job is Monday through Friday from 9am to 6pm Due to the confidential legal nature of the matters, job will be performed on-site. Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings Coffee, soft drinks and snacks are made available to the team Office leverages technology to make it easier for claim investigators s to excel Office is conveniently located attached to Newark Penn Station (buses & trains available) Base salary between $50,000 - $65,000, based on experience. Bi-weekly bonus opportunity of up to $900 per pay period, which is paid out each pay period. Benefits include Medical, Dental, and Vision Insurance , 401k, monthly contribution towards parking or transit.
Location: On-Site - 4900 Daggett Ave., St. Louis, MO 63110 On-Site - 2345 Grand Blvd. Kansas City, MO 64108 Eligible Candidates: Open to applicants in Illinois, Missouri and KansasJob SummaryBrown & Crouppen is seeking a motivated Associate Attorney to join our Plaintiff Personal Injury Litigation and Pre-Litigation Practice. This role provides an excellent opportunity for attorneys early in their career to develop hands-on litigation experience while also gaining exposure to pre-litigation case development. The Associate Attorney will work closely with multiple seasoned attorneys, learning all aspects of personal injury law-including case investigation, negotiation, discovery, depositions, trial preparation, and courtroom advocacy. This is a high-energy, client-focused role that requires strong communication skills and a willingness to work collaboratively with a team of legal professionals.Duties and Responsibilities:Pre-LitigationConduct legal research and case evaluations to determine claim viabilityWork with case managers and investigators to gather medical records, police reports, and other evidenceEngage in client consultations and keep clients informed about case progressDraft demand letters and negotiate settlements with insurance companiesCollaborate with attorneys and medical experts to assess injury causation and damagesLitigationTake and defend depositions of clients, witnesses, experts, and opposing partiesDraft discovery requests, pleadings, and motionsArgue motions in court and handle motion practiceMonitor case progress and develop litigation strategies in collaboration with senior attorneysPrepare for and participate in jury trials, including assisting with voir dire, opening/closing arguments, and witness examinationsCommunicate regularly with clients, insurance adjusters, and opposing counselAttend court appearances, mediations, and settlement conferencesSkills and Qualifications:1-3 years' experience handling personal injury cases, including pre-litigation and litigation experienceJ.D. from an accredited law school and an active license in good standingBar licensure in both Illinois and MissouriStrong legal research, writing, and analytical skillsExperience handling courtroom motion practice is preferredComfortable working in a fast-paced, team-oriented environmentAbility to manage competing priorities and meet strict court deadlinesAdvanced proficiency in Microsoft Word, Excel, and OutlookBenefits: Brown & Crouppen offers a comprehensive benefits package, as well as a firm culture dedicated to work-life balance. We have been recognized as a Top Workplace by The St. Louis Post-Dispatch. Benefits include but are not limited to:Medical, dental, vision Short term and long-term disability Flexible Spending AccountGenerous Paid Time Off401(k) MatchFlexible ScheduleOn-Site GymWellness ProgramAbout Brown & Crouppen: Brown & Crouppen is one of the largest personal injury law firms in the Midwest, dedicated to advocating for individuals who have been harmed due to negligence. Our mission is to level the playing field so that every person-regardless of race, gender, orientation, religion, age, or income-can pursue justice against powerful corporations and insurance companies. We believe in fostering a supportive work environment where attorneys can grow their careers while making a meaningful impact in the lives of our clients. If you are looking for a challenging and rewarding opportunity in personal injury law, we encourage you to apply.PI1ebc4be0-
06/26/2026
Location: On-Site - 4900 Daggett Ave., St. Louis, MO 63110 On-Site - 2345 Grand Blvd. Kansas City, MO 64108 Eligible Candidates: Open to applicants in Illinois, Missouri and KansasJob SummaryBrown & Crouppen is seeking a motivated Associate Attorney to join our Plaintiff Personal Injury Litigation and Pre-Litigation Practice. This role provides an excellent opportunity for attorneys early in their career to develop hands-on litigation experience while also gaining exposure to pre-litigation case development. The Associate Attorney will work closely with multiple seasoned attorneys, learning all aspects of personal injury law-including case investigation, negotiation, discovery, depositions, trial preparation, and courtroom advocacy. This is a high-energy, client-focused role that requires strong communication skills and a willingness to work collaboratively with a team of legal professionals.Duties and Responsibilities:Pre-LitigationConduct legal research and case evaluations to determine claim viabilityWork with case managers and investigators to gather medical records, police reports, and other evidenceEngage in client consultations and keep clients informed about case progressDraft demand letters and negotiate settlements with insurance companiesCollaborate with attorneys and medical experts to assess injury causation and damagesLitigationTake and defend depositions of clients, witnesses, experts, and opposing partiesDraft discovery requests, pleadings, and motionsArgue motions in court and handle motion practiceMonitor case progress and develop litigation strategies in collaboration with senior attorneysPrepare for and participate in jury trials, including assisting with voir dire, opening/closing arguments, and witness examinationsCommunicate regularly with clients, insurance adjusters, and opposing counselAttend court appearances, mediations, and settlement conferencesSkills and Qualifications:1-3 years' experience handling personal injury cases, including pre-litigation and litigation experienceJ.D. from an accredited law school and an active license in good standingBar licensure in both Illinois and MissouriStrong legal research, writing, and analytical skillsExperience handling courtroom motion practice is preferredComfortable working in a fast-paced, team-oriented environmentAbility to manage competing priorities and meet strict court deadlinesAdvanced proficiency in Microsoft Word, Excel, and OutlookBenefits: Brown & Crouppen offers a comprehensive benefits package, as well as a firm culture dedicated to work-life balance. We have been recognized as a Top Workplace by The St. Louis Post-Dispatch. Benefits include but are not limited to:Medical, dental, vision Short term and long-term disability Flexible Spending AccountGenerous Paid Time Off401(k) MatchFlexible ScheduleOn-Site GymWellness ProgramAbout Brown & Crouppen: Brown & Crouppen is one of the largest personal injury law firms in the Midwest, dedicated to advocating for individuals who have been harmed due to negligence. Our mission is to level the playing field so that every person-regardless of race, gender, orientation, religion, age, or income-can pursue justice against powerful corporations and insurance companies. We believe in fostering a supportive work environment where attorneys can grow their careers while making a meaningful impact in the lives of our clients. If you are looking for a challenging and rewarding opportunity in personal injury law, we encourage you to apply.PI1ebc4be0-
Job Description Job Description MVP Accident Attorneys is growing, and we are looking for an exceptional Pre-Litigation Attorney who is ready to take their career to the next level. If you're tired of being just another attorney at a large firm, this is your opportunity to take ownership of your cases, lead a dedicated team, and make a real impact every single day. At MVP, your work matters. Your voice is heard. Your results are recognized. We are building something special-a high-performance, client-focused law firm where talented professionals can thrive, grow, and succeed together. If you are ambitious, motivated, and passionate about helping injury victims obtain the justice they deserve, we want to meet you. What You'll Be Doing Managing a full pre-litigation caseload from intake through settlement Leading and mentoring a team of 2-3 case staff Investigating liability and damages to maximize case value Building strong relationships with clients and guiding them through the legal process Negotiating settlements with insurance companies Communicating with adjusters, opposing counsel, and medical providers Driving cases toward successful and efficient resolutions Maintaining organized and accurate case files using case management software What We're Looking For Active California Bar License in good standing 2+ years of personal injury pre-litigation experience Experience handling: Motor Vehicle Accidents Slip and Fall Cases Premises Liability General Negligence Matters Strong settlement negotiation skills Excellent communication and client service abilities Strong organizational and case management skills Ability to thrive in a fast-paced environment Leadership experience is a plus Bilingual (English/Spanish) is a plus, but not required Why Attorneys Choose MVP At MVP Accident Attorneys, you'll find more than a job-you'll find an opportunity. Leadership role with autonomy and responsibility Opportunity for growth as the firm continues to expand Supportive and collaborative team environment Direct impact on client outcomes and firm success Modern systems and processes designed for efficiency A culture built on accountability, teamwork, and results Ready for a Better Opportunity? If you're an experienced personal injury attorney looking for a firm where you can lead, grow, and be rewarded for your contributions, we encourage you to apply today. Join MVP Accident Attorneys and become part of a team that is raising the standard for personal injury representation throughout California. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person
06/26/2026
Full time
Job Description Job Description MVP Accident Attorneys is growing, and we are looking for an exceptional Pre-Litigation Attorney who is ready to take their career to the next level. If you're tired of being just another attorney at a large firm, this is your opportunity to take ownership of your cases, lead a dedicated team, and make a real impact every single day. At MVP, your work matters. Your voice is heard. Your results are recognized. We are building something special-a high-performance, client-focused law firm where talented professionals can thrive, grow, and succeed together. If you are ambitious, motivated, and passionate about helping injury victims obtain the justice they deserve, we want to meet you. What You'll Be Doing Managing a full pre-litigation caseload from intake through settlement Leading and mentoring a team of 2-3 case staff Investigating liability and damages to maximize case value Building strong relationships with clients and guiding them through the legal process Negotiating settlements with insurance companies Communicating with adjusters, opposing counsel, and medical providers Driving cases toward successful and efficient resolutions Maintaining organized and accurate case files using case management software What We're Looking For Active California Bar License in good standing 2+ years of personal injury pre-litigation experience Experience handling: Motor Vehicle Accidents Slip and Fall Cases Premises Liability General Negligence Matters Strong settlement negotiation skills Excellent communication and client service abilities Strong organizational and case management skills Ability to thrive in a fast-paced environment Leadership experience is a plus Bilingual (English/Spanish) is a plus, but not required Why Attorneys Choose MVP At MVP Accident Attorneys, you'll find more than a job-you'll find an opportunity. Leadership role with autonomy and responsibility Opportunity for growth as the firm continues to expand Supportive and collaborative team environment Direct impact on client outcomes and firm success Modern systems and processes designed for efficiency A culture built on accountability, teamwork, and results Ready for a Better Opportunity? If you're an experienced personal injury attorney looking for a firm where you can lead, grow, and be rewarded for your contributions, we encourage you to apply today. Join MVP Accident Attorneys and become part of a team that is raising the standard for personal injury representation throughout California. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First PartyInjury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First PartyInjury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: Current Early Settlement or have at least one year of previous Early Settlement experience. 2 years of handling attorney represented third party injury claims. 4 or more years auto liability/casualty adjusting experience. Ongoing Professional Development with a focus on Insurance. Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: Current Early Settlement or have at least one year of previous Early Settlement experience. 2 years of handling attorney represented third party injury claims. 4 or more years auto liability/casualty adjusting experience. Ongoing Professional Development with a focus on Insurance. Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Personal Injury Litigation Paralegal (Experienced) Moss Berg Injury Law - Personal Injury Law Firm-Las Vegas, NV Our growing personal injury law firm is seeking a full-time experienced Personal Injury Litigation Paralegal to join our litigation team. The ideal candidate is detail-oriented, proactive, and comfortable managing a high-volume caseload from pre-suit through trial. This position would be responsible for working with attorneys during all phases of the litigation process and handling all aspects of litigation for arbitration and exempt cases, to include the deposition and discovery period through trial and post-trial proceedings and appeals. The person holding this position is expected to deliver exceptional customer service and effective communication both verbally and in writing with clients, adjusters, experts, defense counsel, etc., in a professional and courteous manner. Primary responsibilities include but are not limited to: Manage plaintiff-side litigation files from filing through resolution. Draft and prepare pleadings, discovery, motions, correspondence, exhibits; properly formatting, and proofing legal documents. Prepare and respond to discovery, including medical records, bills and damages support. Assist with trial preparation including exhibit lists, trial binders, subpoenas, and witness coordination. Track and calendar all litigation deadlines, hearings, depositions and court dates Communicate with clients, medical providers, experts, opposing counsel, and court personnel. Maintain organized electronic case files and ensure accuracy in the case management system. Work closely with attorneys to move cases efficiently toward resolution or trial. Requirements/Qualifications: Three (3) or more years' litigation experience; preferably plaintiff-side. Self-sufficient with a strong understanding of Nevada Rules of Civil Procedure, civil litigation procedures and plaintiff workflows. Experience with medical records, billing, liens and damages documentation. Excellent verbal, interpersonal and written communication skills. Strong research, writing and analytical skills. Excellent organizational and time management skills with the ability to efficiently manage deadlines and consistently follow up with clients. Ability to multitask and work independently with minimal supervision and without constant direction in a high-volume environment. Possess a high level of professionalism and confidentiality; detail-oriented and team-focused. Proficient with Microsoft Office programs, i.e., Outlook, Word, and Excel. Proficiency with a case management system is strongly preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education and License/Certification: Paralegal Certification, Associate Degree in Paralegal Studies, and/or equivalent experience in the legal field. Certified Notary Public (Preferred) What We Offer: Supportive, team-oriented work environment Benefits such as: Health Insurance: medical, dental and vision. Supplemental insurance plans offered through Aflac. 401(k) Matching Paid Time Off Paid Holidays Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Salary: Competitive, based on experience Initial screening may be conducted through a phone or virtual interview. Company Description Moss Berg Injury Lawyers is an award-winning personal injury law firm located in Las Vegas, NV. Our attorneys have been recognized as top professionals in the field, including being listed as one of the top 100 lawyers by the National Trial Lawyers Top 100. We are dedicated to providing quality legal representation to our clients and ensuring their rights are protected. Company Description Moss Berg Injury Lawyers is an award-winning personal injury law firm located in Las Vegas, NV. Our attorneys have been recognized as top professionals in the field, including being listed as one of the top 100 lawyers by the National Trial Lawyers Top 100. We are dedicated to providing quality legal representation to our clients and ensuring their rights are protected.
06/25/2026
Full time
Job Description Job Description Personal Injury Litigation Paralegal (Experienced) Moss Berg Injury Law - Personal Injury Law Firm-Las Vegas, NV Our growing personal injury law firm is seeking a full-time experienced Personal Injury Litigation Paralegal to join our litigation team. The ideal candidate is detail-oriented, proactive, and comfortable managing a high-volume caseload from pre-suit through trial. This position would be responsible for working with attorneys during all phases of the litigation process and handling all aspects of litigation for arbitration and exempt cases, to include the deposition and discovery period through trial and post-trial proceedings and appeals. The person holding this position is expected to deliver exceptional customer service and effective communication both verbally and in writing with clients, adjusters, experts, defense counsel, etc., in a professional and courteous manner. Primary responsibilities include but are not limited to: Manage plaintiff-side litigation files from filing through resolution. Draft and prepare pleadings, discovery, motions, correspondence, exhibits; properly formatting, and proofing legal documents. Prepare and respond to discovery, including medical records, bills and damages support. Assist with trial preparation including exhibit lists, trial binders, subpoenas, and witness coordination. Track and calendar all litigation deadlines, hearings, depositions and court dates Communicate with clients, medical providers, experts, opposing counsel, and court personnel. Maintain organized electronic case files and ensure accuracy in the case management system. Work closely with attorneys to move cases efficiently toward resolution or trial. Requirements/Qualifications: Three (3) or more years' litigation experience; preferably plaintiff-side. Self-sufficient with a strong understanding of Nevada Rules of Civil Procedure, civil litigation procedures and plaintiff workflows. Experience with medical records, billing, liens and damages documentation. Excellent verbal, interpersonal and written communication skills. Strong research, writing and analytical skills. Excellent organizational and time management skills with the ability to efficiently manage deadlines and consistently follow up with clients. Ability to multitask and work independently with minimal supervision and without constant direction in a high-volume environment. Possess a high level of professionalism and confidentiality; detail-oriented and team-focused. Proficient with Microsoft Office programs, i.e., Outlook, Word, and Excel. Proficiency with a case management system is strongly preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education and License/Certification: Paralegal Certification, Associate Degree in Paralegal Studies, and/or equivalent experience in the legal field. Certified Notary Public (Preferred) What We Offer: Supportive, team-oriented work environment Benefits such as: Health Insurance: medical, dental and vision. Supplemental insurance plans offered through Aflac. 401(k) Matching Paid Time Off Paid Holidays Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Salary: Competitive, based on experience Initial screening may be conducted through a phone or virtual interview. Company Description Moss Berg Injury Lawyers is an award-winning personal injury law firm located in Las Vegas, NV. Our attorneys have been recognized as top professionals in the field, including being listed as one of the top 100 lawyers by the National Trial Lawyers Top 100. We are dedicated to providing quality legal representation to our clients and ensuring their rights are protected. Company Description Moss Berg Injury Lawyers is an award-winning personal injury law firm located in Las Vegas, NV. Our attorneys have been recognized as top professionals in the field, including being listed as one of the top 100 lawyers by the National Trial Lawyers Top 100. We are dedicated to providing quality legal representation to our clients and ensuring their rights are protected.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Bachelor's degree Active Adjuster's License 1-2 years recent multi-vehicle claims liability to include comparative negligence Guidewire Claims Center experience Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits Arbitration/Subrogation knowledge US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $56,240.00 - 94,910.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Bachelor's degree Active Adjuster's License 1-2 years recent multi-vehicle claims liability to include comparative negligence Guidewire Claims Center experience Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits Arbitration/Subrogation knowledge US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $56,240.00 - 94,910.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated First Party Injury Adjuster- PIP/Med Pay you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Hiring for July and August start dates. Must be available to attend mandatory training for 7 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3 or more years PIP/Med Pay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of auto claims adjusting experience. 1 year of injury adjusting experience with attorney represented claims, Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 4 or more years auto liability/casualty adjusting experience. 1 year or more experience in Uninsured motorist (UM) claims Ongoing professional development with a focus on Insurance Bachelors degree or higher US military experience through military service or a military spouse/domestic partner optional Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of auto claims adjusting experience. 1 year of injury adjusting experience with attorney represented claims, Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 4 or more years auto liability/casualty adjusting experience. 1 year or more experience in Uninsured motorist (UM) claims Ongoing professional development with a focus on Insurance Bachelors degree or higher US military experience through military service or a military spouse/domestic partner optional Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description At Amanda Demanda Law Group, we embody firecracker energy while maintaining an excellent reputation and placing the client first. Through our strong one team approach and commitment to community, we consistently deliver excellent results. We are seeking a motivated and detailed-oriented paralegal to join our team! As a paralegal, you will provide support to our attorneys by conducting legal research, drafting legal documents, maintaining and organizing files, and assisting with case management. The ideal candidate will have a strong organizational skills, excellent communication abilities, and a thorough understanding of legal terminology and procedures. Responsibilities: Manage all aspects of personal injury cases through litigation. Assist with drafting, reviewing and filing of claims for all types including medical records, motions, discovery and settlement documents. Maintain consistent communication with clients, insurance adjusters, medical providers, and opposing counsel. Track statutes of limitations, deadlines, and court dates. Assist attorneys in trial preparation. Prepare case files from various sources not limited only to court dockets, trial papers, jury trials, hearings and arbitration proceedings. Ensure case management system is updated and accurate at all times. Qualifications: 2-5 years of experience as a personal injury paralegal (plaintiff side preferred). Strong understanding of Florida personal injury law. Excellent written and verbal communication skills. Ability to multitask, prioritize, and work independently in a fast-paced environment. Exceptional organizational skills and high attention to detail. Professional and compassionate client communication style. To ensure your application is considered, please complete the survey linked below:
06/25/2026
Full time
Job Description Job Description At Amanda Demanda Law Group, we embody firecracker energy while maintaining an excellent reputation and placing the client first. Through our strong one team approach and commitment to community, we consistently deliver excellent results. We are seeking a motivated and detailed-oriented paralegal to join our team! As a paralegal, you will provide support to our attorneys by conducting legal research, drafting legal documents, maintaining and organizing files, and assisting with case management. The ideal candidate will have a strong organizational skills, excellent communication abilities, and a thorough understanding of legal terminology and procedures. Responsibilities: Manage all aspects of personal injury cases through litigation. Assist with drafting, reviewing and filing of claims for all types including medical records, motions, discovery and settlement documents. Maintain consistent communication with clients, insurance adjusters, medical providers, and opposing counsel. Track statutes of limitations, deadlines, and court dates. Assist attorneys in trial preparation. Prepare case files from various sources not limited only to court dockets, trial papers, jury trials, hearings and arbitration proceedings. Ensure case management system is updated and accurate at all times. Qualifications: 2-5 years of experience as a personal injury paralegal (plaintiff side preferred). Strong understanding of Florida personal injury law. Excellent written and verbal communication skills. Ability to multitask, prioritize, and work independently in a fast-paced environment. Exceptional organizational skills and high attention to detail. Professional and compassionate client communication style. To ensure your application is considered, please complete the survey linked below:
Job Description Job Description The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position. Ideal candidate: Has an AA Degree as well as superior experience Previous experience in a Personal Injury, MedMal or Insurance Defense legal practice and understands in the ins-and-outs of how a case flows and operates. Quick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skills Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows. Self-motivated with the ability to work with minimal direction or instruction needed. Strong time management skills Highly organized and thorough in keeping current claimants informed and their case progressing Skilled in data entry with various software programs. Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: Conduct interviews with claimants or their representatives who are victims of single-event incidents, such as nursing home abuse, automobile accidents, catastrophic injuries, or general personal injury claim. Conducts investigations from intake and pre-litigation, litigation and through settlement/trial. Coordinating and following up on claimants treatments Coordinating and following up on the retrieval of claimant's records. Reviewing medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures. Point of contact for your claimants, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties. Interprets and disseminates information concerning claims and casework to supervisors. Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes. Other Details: Job is Monday through Friday from 9am to 6pm Due to the confidential legal nature of the matters, job will be performed on-site. Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings Coffee, soft drinks and snacks are made available to the team Office leverages technology to make it easier for claim investigators s to excel Office is conveniently located attached to Newark Penn Station (buses & trains available) Base salary between $50,000 - $65,000, based on experience. Bi-weekly bonus opportunity of up to $900 per pay period, which is paid out each pay period. Benefits include Medical, Dental, and Vision Insurance , 401k, monthly contribution towards parking or transit.
06/25/2026
Full time
Job Description Job Description The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position. Ideal candidate: Has an AA Degree as well as superior experience Previous experience in a Personal Injury, MedMal or Insurance Defense legal practice and understands in the ins-and-outs of how a case flows and operates. Quick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skills Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows. Self-motivated with the ability to work with minimal direction or instruction needed. Strong time management skills Highly organized and thorough in keeping current claimants informed and their case progressing Skilled in data entry with various software programs. Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: Conduct interviews with claimants or their representatives who are victims of single-event incidents, such as nursing home abuse, automobile accidents, catastrophic injuries, or general personal injury claim. Conducts investigations from intake and pre-litigation, litigation and through settlement/trial. Coordinating and following up on claimants treatments Coordinating and following up on the retrieval of claimant's records. Reviewing medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures. Point of contact for your claimants, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties. Interprets and disseminates information concerning claims and casework to supervisors. Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes. Other Details: Job is Monday through Friday from 9am to 6pm Due to the confidential legal nature of the matters, job will be performed on-site. Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings Coffee, soft drinks and snacks are made available to the team Office leverages technology to make it easier for claim investigators s to excel Office is conveniently located attached to Newark Penn Station (buses & trains available) Base salary between $50,000 - $65,000, based on experience. Bi-weekly bonus opportunity of up to $900 per pay period, which is paid out each pay period. Benefits include Medical, Dental, and Vision Insurance , 401k, monthly contribution towards parking or transit.
Job Description Job Description MVP Accident Attorneys is growing, and we are looking for an exceptional Pre-Litigation Attorney who is ready to take their career to the next level. If you're tired of being just another attorney at a large firm, this is your opportunity to take ownership of your cases, lead a dedicated team, and make a real impact every single day. At MVP, your work matters. Your voice is heard. Your results are recognized. We are building something special-a high-performance, client-focused law firm where talented professionals can thrive, grow, and succeed together. If you are ambitious, motivated, and passionate about helping injury victims obtain the justice they deserve, we want to meet you. What You'll Be Doing Managing a full pre-litigation caseload from intake through settlement Leading and mentoring a team of 2-3 case staff Investigating liability and damages to maximize case value Building strong relationships with clients and guiding them through the legal process Negotiating settlements with insurance companies Communicating with adjusters, opposing counsel, and medical providers Driving cases toward successful and efficient resolutions Maintaining organized and accurate case files using case management software What We're Looking For Active California Bar License in good standing 2+ years of personal injury pre-litigation experience Experience handling: Motor Vehicle Accidents Slip and Fall Cases Premises Liability General Negligence Matters Strong settlement negotiation skills Excellent communication and client service abilities Strong organizational and case management skills Ability to thrive in a fast-paced environment Leadership experience is a plus Bilingual (English/Spanish) is a plus, but not required Why Attorneys Choose MVP At MVP Accident Attorneys, you'll find more than a job-you'll find an opportunity. Leadership role with autonomy and responsibility Opportunity for growth as the firm continues to expand Supportive and collaborative team environment Direct impact on client outcomes and firm success Modern systems and processes designed for efficiency A culture built on accountability, teamwork, and results Ready for a Better Opportunity? If you're an experienced personal injury attorney looking for a firm where you can lead, grow, and be rewarded for your contributions, we encourage you to apply today. Join MVP Accident Attorneys and become part of a team that is raising the standard for personal injury representation throughout California. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person
06/25/2026
Full time
Job Description Job Description MVP Accident Attorneys is growing, and we are looking for an exceptional Pre-Litigation Attorney who is ready to take their career to the next level. If you're tired of being just another attorney at a large firm, this is your opportunity to take ownership of your cases, lead a dedicated team, and make a real impact every single day. At MVP, your work matters. Your voice is heard. Your results are recognized. We are building something special-a high-performance, client-focused law firm where talented professionals can thrive, grow, and succeed together. If you are ambitious, motivated, and passionate about helping injury victims obtain the justice they deserve, we want to meet you. What You'll Be Doing Managing a full pre-litigation caseload from intake through settlement Leading and mentoring a team of 2-3 case staff Investigating liability and damages to maximize case value Building strong relationships with clients and guiding them through the legal process Negotiating settlements with insurance companies Communicating with adjusters, opposing counsel, and medical providers Driving cases toward successful and efficient resolutions Maintaining organized and accurate case files using case management software What We're Looking For Active California Bar License in good standing 2+ years of personal injury pre-litigation experience Experience handling: Motor Vehicle Accidents Slip and Fall Cases Premises Liability General Negligence Matters Strong settlement negotiation skills Excellent communication and client service abilities Strong organizational and case management skills Ability to thrive in a fast-paced environment Leadership experience is a plus Bilingual (English/Spanish) is a plus, but not required Why Attorneys Choose MVP At MVP Accident Attorneys, you'll find more than a job-you'll find an opportunity. Leadership role with autonomy and responsibility Opportunity for growth as the firm continues to expand Supportive and collaborative team environment Direct impact on client outcomes and firm success Modern systems and processes designed for efficiency A culture built on accountability, teamwork, and results Ready for a Better Opportunity? If you're an experienced personal injury attorney looking for a firm where you can lead, grow, and be rewarded for your contributions, we encourage you to apply today. Join MVP Accident Attorneys and become part of a team that is raising the standard for personal injury representation throughout California. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person
