Hebrew SeniorLife
Dedham, Massachusetts
Job Description: Monday-Friday 7:15am-3:45pm Position Summary: This highly visible position is critical to the high level of customer service that Human Resources provide. This individual is the first person that any client or applicant will interact with. This position is also considered to be the resources center of most HR information in the department. Greet all visitors to HR department, answer phones, assist in guiding employees with basic Workday tasks, job applicants with application process, verify I-9 documents with new hires and track and update I-9's as necessary for expiration. Responsible for the HR waiting room tidiness. keeping the copy and supply room neat and stocked, distributing mail and to HR team staff. Call copy machine maintenance when needed. Filing of all employee paperwork into employee file and other general clerical filing and duties as assigned. Core Competencies: Excellent customer service skills Excellent knowledge of HR process and systems Excellent organizational skills Working knowledge of basic HR processes Core CARE Competencies Position Responsibilities: Customer Service: Greet all visitors to the HR department, answering their questions and directing them to appropriate HR department staff as required with the highest customer service level. Graciously receive complaints and concerns. Maintain a professional approach to all issues at all times. Responsible for handling sensitive company and personal information with a high degree of confidentiality. Ensure compliance with all corporate policies and standards related to HR data management, including the accurate handling of employee records, adherence to data privacy regulations, enforcement of data security protocols, and alignment with internal processes for maintaining data integrity, confidentiality, and accessibility. Answer main HR department phone lines and transfer calls accordingly. Provide basic HR support and triage inquiries to the appropriate HR staff member. Document inquiries/resolution in Employee Service Center portal. Coverage is required at all times at the front desk, breaks and mail pick-up etc. will require coverage. It is the responsibility of the HR Coordinator to obtain coverage from other staff members for breaks and mail pick-ups etc. Coordinate ticket purchasing throughout HSL. Assist HR department with annual, employee benefit open enrollment process. Human Resources Support: Actively engage with team members to effectively meet quality metrics and service level agreements. Assist with scheduling appointments and meetings. (Interviews, ER Issues, Performance Appraisals, Exit Interviews, etc.) Process and submit HR team expense reimbursements and vendor invoices. Assist in guiding job applicants through online process. May assist with CORI and background requests and process. Process employment verifications. Assist in pre-employment onboarding and new hire process. Verify I-9 documents with new hires. Audit monthly, track and update expiring I-9 documents for reverification process. Send letters/emails to employees and managers to notify them of upcoming expiration of documents. Notify and coordinate assistance with HR Business Partner. Coordinate new hires badge picture taking and manage secured photo database, coordinate with the Security Department. Assist new hires with obtaining parking passes, in coordination with the security department. Plan and coordinate monthly new hire orientation preparation, including assembling packets, housekeeping and catering planning, and annual coordination of room scheduling, agenda planning and speaker presentations. Certification and License updating in HRIS as well as ensuring all appropriate related employee correspondence. Receive termination notification, pull active file, background check result and I9. File according to guidelines. Assist with recruitment and interview process, as needed. Prepare materials for job fairs, open houses and recruitment events as needed. Administrative Support: Organize and plan monthly HR team staff meeting, including collaborating with HRLT on drafting final agenda. Responsible for the HR waiting room, copy and supply room tidiness. Orders and maintains supplies. Maintain existing employee files and other general clerical and filing duties as assigned. Mail FedEx envelopes as requested. Check the HR lock box each day and distribute paperwork to appropriate HR staff member. The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would be in conformity with the level of the position. Completes special projects as assigned. Qualifications HS diploma required, Associates or Bachelors college degree preferred. 2 to 4 years of experience as an HR Representative/Assistant or Administrative Assistant in a fast-paced environment. Familiarity with handling employee inquiries, payroll, benefits, or HR systems is preferred. Experience with Human Capital Management (HCM) systems such as Workday, Epicor, or similar platforms is highly desirable. Strong customer service skills required. Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor. Superb organizational skills. Must have solid analytical skills. Must be creative and proactive yet disciplined, discriminating and able to streamline work volume in order to maintain bottom line efforts in midst of multi-tasking and daily re-prioritizing. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations. Must be motivated to learn and flexible to change. Computer literacy required; experience with databases, Windows, Word, Excel, and databases. Physical Requirements Must be able to lift, pull, and pushing 50 (fifty) pounds Must be able to sit for long periods of time at a desk using a computer and phone. View computer screen for long period of time. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified, or to replace the information contained in the Job Rating Specifications for the position. Remote Type: On-site Salary Range: $22.34 - $31.27
Job Description: Monday-Friday 7:15am-3:45pm Position Summary: This highly visible position is critical to the high level of customer service that Human Resources provide. This individual is the first person that any client or applicant will interact with. This position is also considered to be the resources center of most HR information in the department. Greet all visitors to HR department, answer phones, assist in guiding employees with basic Workday tasks, job applicants with application process, verify I-9 documents with new hires and track and update I-9's as necessary for expiration. Responsible for the HR waiting room tidiness. keeping the copy and supply room neat and stocked, distributing mail and to HR team staff. Call copy machine maintenance when needed. Filing of all employee paperwork into employee file and other general clerical filing and duties as assigned. Core Competencies: Excellent customer service skills Excellent knowledge of HR process and systems Excellent organizational skills Working knowledge of basic HR processes Core CARE Competencies Position Responsibilities: Customer Service: Greet all visitors to the HR department, answering their questions and directing them to appropriate HR department staff as required with the highest customer service level. Graciously receive complaints and concerns. Maintain a professional approach to all issues at all times. Responsible for handling sensitive company and personal information with a high degree of confidentiality. Ensure compliance with all corporate policies and standards related to HR data management, including the accurate handling of employee records, adherence to data privacy regulations, enforcement of data security protocols, and alignment with internal processes for maintaining data integrity, confidentiality, and accessibility. Answer main HR department phone lines and transfer calls accordingly. Provide basic HR support and triage inquiries to the appropriate HR staff member. Document inquiries/resolution in Employee Service Center portal. Coverage is required at all times at the front desk, breaks and mail pick-up etc. will require coverage. It is the responsibility of the HR Coordinator to obtain coverage from other staff members for breaks and mail pick-ups etc. Coordinate ticket purchasing throughout HSL. Assist HR department with annual, employee benefit open enrollment process. Human Resources Support: Actively engage with team members to effectively meet quality metrics and service level agreements. Assist with scheduling appointments and meetings. (Interviews, ER Issues, Performance Appraisals, Exit Interviews, etc.) Process and submit HR team expense reimbursements and vendor invoices. Assist in guiding job applicants through online process. May assist with CORI and background requests and process. Process employment verifications. Assist in pre-employment onboarding and new hire process. Verify I-9 documents with new hires. Audit monthly, track and update expiring I-9 documents for reverification process. Send letters/emails to employees and managers to notify them of upcoming expiration of documents. Notify and coordinate assistance with HR Business Partner. Coordinate new hires badge picture taking and manage secured photo database, coordinate with the Security Department. Assist new hires with obtaining parking passes, in coordination with the security department. Plan and coordinate monthly new hire orientation preparation, including assembling packets, housekeeping and catering planning, and annual coordination of room scheduling, agenda planning and speaker presentations. Certification and License updating in HRIS as well as ensuring all appropriate related employee correspondence. Receive termination notification, pull active file, background check result and I9. File according to guidelines. Assist with recruitment and interview process, as needed. Prepare materials for job fairs, open houses and recruitment events as needed. Administrative Support: Organize and plan monthly HR team staff meeting, including collaborating with HRLT on drafting final agenda. Responsible for the HR waiting room, copy and supply room tidiness. Orders and maintains supplies. Maintain existing employee files and other general clerical and filing duties as assigned. Mail FedEx envelopes as requested. Check the HR lock box each day and distribute paperwork to appropriate HR staff member. The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would be in conformity with the level of the position. Completes special projects as assigned. Qualifications HS diploma required, Associates or Bachelors college degree preferred. 2 to 4 years of experience as an HR Representative/Assistant or Administrative Assistant in a fast-paced environment. Familiarity with handling employee inquiries, payroll, benefits, or HR systems is preferred. Experience with Human Capital Management (HCM) systems such as Workday, Epicor, or similar platforms is highly desirable. Strong customer service skills required. Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor. Superb organizational skills. Must have solid analytical skills. Must be creative and proactive yet disciplined, discriminating and able to streamline work volume in order to maintain bottom line efforts in midst of multi-tasking and daily re-prioritizing. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations. Must be motivated to learn and flexible to change. Computer literacy required; experience with databases, Windows, Word, Excel, and databases. Physical Requirements Must be able to lift, pull, and pushing 50 (fifty) pounds Must be able to sit for long periods of time at a desk using a computer and phone. View computer screen for long period of time. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified, or to replace the information contained in the Job Rating Specifications for the position. Remote Type: On-site Salary Range: $22.34 - $31.27
Loyola University Maryland
Baltimore, Maryland
Remote Full time R- Position Title Assistant Director Financial Aid Employee Type Regular Office/Department Financial Aid Work Environment Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola Loyola University Maryland . Remote Position Duties Provide information and counsel to prospective and current students and/or parents. This role is instrumental in the recruitment of prospective students. Determine eligibility for and award financial aid in accordance with Federal, state, and institutional policies. Ensure compliance with all federal, state, and institutional legislation, regulations, and policies. Manage programs and special projects as assigned by department leadership. Assist with communication, technology and reporting. Essential Functions: Manages the federal, institutional, and private alternative loan programs, including application processing, origination, disbursement, and solving loan related issues. Ensures successful transmission of data with the Department of Education, Loyola system(s) (Colleague, Workday, PowerFAIDS), private lenders, Perkins and Loyola University Loan system, and the National Student Loan Data System (NSLDS). Exercises expert level knowledge of COD, DL tools, and reports to perform monthly and annual federal loan reconciliation in conjunction with the Student Administrative Services Office and the Department of Education. Ensures all undergraduate R2T4 calculations and activities are compliant with federal regulations and completed within the federally mandated timeframe. Manages system setup and processing of Federal loan disbursement acknowledgment for Federal Direct Loans and Parent/Graduate PLUS Loans. Extracts and monitors all Federal loan related data for annual Financial Aid audit. Manages undergraduate Financial Aid Self-Service Loan system setup. Assists with setup and workflow for the Financial Aid Self-Service loan acceptance function. Continues to manage loan acceptance workflow for all undergraduate students making annual updates and changes as required. Continuously monitors the loan portion of self-service and making necessary revisions as needed. Generates complex reports using internal University database systems. Provide direct support to Associate Director Financial Aid Systems. Responsibilities include assisting with report creation, communication management, troubleshooting, and offering technical assistance to the Office of Financial Aid as needed. Perform data analysis including the ability to create charts, graphs, spreadsheets, and reports and make recommendations for improvement. Assist in the management of technology and resources to streamline and improve processes, reporting and service to students. Assist in developing and implementing plans and goals for the department. Ensure compliance with regulations and internal policies. Manage special projects or programs vital to the administration of financial aid. Manage all aspects of a student caseload including file review and application processing, verification, award, appeals, and professional judgment in accordance with Federal, State, and Institutional guidelines. Counsels prospective, new, and current students and parents in all matters concerning the financial aid process, including application procedures, packaging policies, terms and conditions of awards, alternative funding options individualizing information to the specific needs and situation of the student. Advises students and parents concerning complex federal and private loan processing requirements specific to their loans. Determines the types and amounts of financial aid to be awarded through the packaging process according to federal, state, and institutional requirements. Respond to student and parent inquiries and concerns promptly and professionally. Facilitate student problem resolution Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. Education Required Bachelor's degree Education Preferred Master's degree Other Professional Licensures Work Experience 5 - 8 years Describe Required Experience At least 5 years of experience with financial aid or similarly related experience. Closely related experience could include, career counseling, non-profit roles involving financial assistance, higher education administration, admissions, and/or student affairs support services. Required Knowledge, Skills and Abilities Ability to understand, interpret, and synthesize information from students/parents to effectively counsel Ablity to diffuse difficult and emotional situations Able to handle multiple tasks or projects at one time meeting assigned deadlines Working knowledge of state program rules and regulations, as they pertain to financial aid in the State of Maryland Working knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid Working knowledge of and abides by the regulations of Family Education Rights and Privacy Act (FERPA) Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Colleague, Work day , Slate) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette Physical/Environmental Demands Office environment/no specific or unusual physical or environmental demands. Physical/Environmental Example Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. Employment Eligibility All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. About Us Human Resources Work at Loyola PIfaba4a7c157a-3560
Remote Full time R- Position Title Assistant Director Financial Aid Employee Type Regular Office/Department Financial Aid Work Environment Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola Loyola University Maryland . Remote Position Duties Provide information and counsel to prospective and current students and/or parents. This role is instrumental in the recruitment of prospective students. Determine eligibility for and award financial aid in accordance with Federal, state, and institutional policies. Ensure compliance with all federal, state, and institutional legislation, regulations, and policies. Manage programs and special projects as assigned by department leadership. Assist with communication, technology and reporting. Essential Functions: Manages the federal, institutional, and private alternative loan programs, including application processing, origination, disbursement, and solving loan related issues. Ensures successful transmission of data with the Department of Education, Loyola system(s) (Colleague, Workday, PowerFAIDS), private lenders, Perkins and Loyola University Loan system, and the National Student Loan Data System (NSLDS). Exercises expert level knowledge of COD, DL tools, and reports to perform monthly and annual federal loan reconciliation in conjunction with the Student Administrative Services Office and the Department of Education. Ensures all undergraduate R2T4 calculations and activities are compliant with federal regulations and completed within the federally mandated timeframe. Manages system setup and processing of Federal loan disbursement acknowledgment for Federal Direct Loans and Parent/Graduate PLUS Loans. Extracts and monitors all Federal loan related data for annual Financial Aid audit. Manages undergraduate Financial Aid Self-Service Loan system setup. Assists with setup and workflow for the Financial Aid Self-Service loan acceptance function. Continues to manage loan acceptance workflow for all undergraduate students making annual updates and changes as required. Continuously monitors the loan portion of self-service and making necessary revisions as needed. Generates complex reports using internal University database systems. Provide direct support to Associate Director Financial Aid Systems. Responsibilities include assisting with report creation, communication management, troubleshooting, and offering technical assistance to the Office of Financial Aid as needed. Perform data analysis including the ability to create charts, graphs, spreadsheets, and reports and make recommendations for improvement. Assist in the management of technology and resources to streamline and improve processes, reporting and service to students. Assist in developing and implementing plans and goals for the department. Ensure compliance with regulations and internal policies. Manage special projects or programs vital to the administration of financial aid. Manage all aspects of a student caseload including file review and application processing, verification, award, appeals, and professional judgment in accordance with Federal, State, and Institutional guidelines. Counsels prospective, new, and current students and parents in all matters concerning the financial aid process, including application procedures, packaging policies, terms and conditions of awards, alternative funding options individualizing information to the specific needs and situation of the student. Advises students and parents concerning complex federal and private loan processing requirements specific to their loans. Determines the types and amounts of financial aid to be awarded through the packaging process according to federal, state, and institutional requirements. Respond to student and parent inquiries and concerns promptly and professionally. Facilitate student problem resolution Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. Education Required Bachelor's degree Education Preferred Master's degree Other Professional Licensures Work Experience 5 - 8 years Describe Required Experience At least 5 years of experience with financial aid or similarly related experience. Closely related experience could include, career counseling, non-profit roles involving financial assistance, higher education administration, admissions, and/or student affairs support services. Required Knowledge, Skills and Abilities Ability to understand, interpret, and synthesize information from students/parents to effectively counsel Ablity to diffuse difficult and emotional situations Able to handle multiple tasks or projects at one time meeting assigned deadlines Working knowledge of state program rules and regulations, as they pertain to financial aid in the State of Maryland Working knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid Working knowledge of and abides by the regulations of Family Education Rights and Privacy Act (FERPA) Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Colleague, Work day , Slate) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette Physical/Environmental Demands Office environment/no specific or unusual physical or environmental demands. Physical/Environmental Example Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. Employment Eligibility All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. About Us Human Resources Work at Loyola PIfaba4a7c157a-3560
