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Service Coordinator
University Health Seguin, Texas
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
11/12/2026
Full time
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
Guest Service Representative
My Place Hotels Carson City, Nevada
Job Description Job Description Location: My Place Hotel- Carson City About the Role: Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you! What You'll Do: As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests: Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy. Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism. Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls. Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests. Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager. Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly. Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction. Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice. Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff. Housekeeping Assistance: When needed, assist with cleaning guest rooms, particularly when the hotel is full or the housekeeping staff is short. What We're Looking For: Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications. Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues. Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization. Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential. Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records. Benefits: Competitive Pay: Part Time $ Insert Pay Range Monthly Bonus Potential Flexible Scheduling: Insert Shift Times Direct Deposit Cross-Training Growth Potential Ready to Elevate Your Career? If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences. Apply today and make My Place Your Place! Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description Location: My Place Hotel- Carson City About the Role: Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you! What You'll Do: As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests: Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy. Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism. Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls. Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests. Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager. Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly. Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction. Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice. Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff. Housekeeping Assistance: When needed, assist with cleaning guest rooms, particularly when the hotel is full or the housekeeping staff is short. What We're Looking For: Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications. Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues. Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization. Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential. Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records. Benefits: Competitive Pay: Part Time $ Insert Pay Range Monthly Bonus Potential Flexible Scheduling: Insert Shift Times Direct Deposit Cross-Training Growth Potential Ready to Elevate Your Career? If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences. Apply today and make My Place Your Place! Job Posted by ApplicantPro
Customer Service Representative - $17 Hourly Wage
Ashley | The Wellsville Group Batavia, New York
We're seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you'll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. What You'll Do As a Customer Service Representative, you'll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include: Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence. Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation. Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions. Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized. Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations. Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done. Who We're Looking For This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities. Thrives on Interaction: You're energized by connecting with people, educating customers, and finding solutions even when things go wrong. Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation. Brings Ideas: You're not afraid to suggest improvements or point out where we can do better, always with a focus on solutions. Handles Fast-Paced Chaos: You're comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all. Why You'll Love Working With Us Competitive Pay: Start at $17.00 per hour with opportunities to grow. Flexible Schedule: Tuesday - Saturday 8:45AM - 5:15PM Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together. Growth Opportunities: With 20 stores across three states, we're a growing company with paths for career advancement. Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need. Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction. Ready to Join Us? If you're ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and let's create exceptional experiences together. Compensation details: 17 Hourly Wage PI2e4a5a0b1abf-2684
11/12/2026
Full time
We're seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you'll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. What You'll Do As a Customer Service Representative, you'll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include: Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence. Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation. Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions. Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized. Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations. Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done. Who We're Looking For This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities. Thrives on Interaction: You're energized by connecting with people, educating customers, and finding solutions even when things go wrong. Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation. Brings Ideas: You're not afraid to suggest improvements or point out where we can do better, always with a focus on solutions. Handles Fast-Paced Chaos: You're comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all. Why You'll Love Working With Us Competitive Pay: Start at $17.00 per hour with opportunities to grow. Flexible Schedule: Tuesday - Saturday 8:45AM - 5:15PM Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together. Growth Opportunities: With 20 stores across three states, we're a growing company with paths for career advancement. Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need. Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction. Ready to Join Us? If you're ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and let's create exceptional experiences together. Compensation details: 17 Hourly Wage PI2e4a5a0b1abf-2684
Guest Service Representative
Nothing Bundt Cakes Oxford, Mississippi
Job Description Job Description Location: Full-time and Part-time positions available. Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm Processes guest orders efficiently and accurately Assists the Crafter in preparing cake decorations and packaging supplies as needed. Maintains a consistent work attendance and punctuality record. We are a team that prides ourselves in offering: • A warm and welcoming environment. • The ability to make genuine, positive connections with coworkers. • Flexible scheduling with guaranteed hours. • Commitment to your personal success and development. • Experience in a top national brand that prides itself in guest service and quality cakes. Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration! Benefits: Paid-time off (even for part-timers) Full-time team members have the option for health insurance coverage, paid in part by the company. Flexible Scheduling Great entry-level role to build your experience and grow! Locally owned company so you'll feel more like family than a number Risiliant business that didn't have to close during COVID Work/life balance Not under-staffed so you won't be over-worked. $11 - $14 per hour based on availability and experience
11/11/2026
Full time
Job Description Job Description Location: Full-time and Part-time positions available. Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm Processes guest orders efficiently and accurately Assists the Crafter in preparing cake decorations and packaging supplies as needed. Maintains a consistent work attendance and punctuality record. We are a team that prides ourselves in offering: • A warm and welcoming environment. • The ability to make genuine, positive connections with coworkers. • Flexible scheduling with guaranteed hours. • Commitment to your personal success and development. • Experience in a top national brand that prides itself in guest service and quality cakes. Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration! Benefits: Paid-time off (even for part-timers) Full-time team members have the option for health insurance coverage, paid in part by the company. Flexible Scheduling Great entry-level role to build your experience and grow! Locally owned company so you'll feel more like family than a number Risiliant business that didn't have to close during COVID Work/life balance Not under-staffed so you won't be over-worked. $11 - $14 per hour based on availability and experience
Guest Service Representative
Hampton Inn & Suites Tupelo, MS Tupelo, Mississippi
Job Description Job Description Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
11/11/2026
Full time
Job Description Job Description Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Service Coordinator
University Health Hondo, Texas
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
11/11/2026
Full time
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
Service Coordinator
University Health San Antonio, Texas
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
11/11/2026
Full time
POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Licensed Vocational Nurse (SC-LVN) collaborates with medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Coordinates STAR Kids members' covered and uncovered services, including both acute and long term services and supports (LTSS), while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests. EDUCATION/EXPERIENCE A minimum of three years of clinical nursing experience is preferred. At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred. Data entry experience required. Call center experience preferred. LICENSURE Current licensure in the State of Texas as an LVN Nurse is required.
Core Development and Management-Planet Fitness
Member Services Representative - $15 - $16 Hourly Wage
Core Development and Management-Planet Fitness Methuen, Massachusetts
Member Services Representative Overview Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision is to create an environment where greatness can be achieved through empowering all to improve. We stive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of their background or experience, and strive for excellence in all we do for our community and business. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are quick study with the ability to apply what you have learned during online and hands-on training. Responsibilities About the Member Services Representative Role: As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! We offer flexible scheduling options with opportunities for full-time and part-time shifts. Daily responsibilities for the Member Services Representative also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to the Club Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Achieve or exceed individual sales goals, contribute to club monthly and yearly goals. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Recovery Zone amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) Competencies: Communicates Open & Effectively Builds Strong Relationships Nurtures Leaning & Growth Drives Continuous Improvement Champions CORE values Qualifications About Your Qualifications: Must be 18 years of age or older Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Physical Demands of the Member Services Representative: Continual standing and moving throughout the club to accomplish tasks during shift. Continual communicating in person or on the phone to exchange information during shift. Must be able to lift up to 75 pounds. Will occasionally encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Moving self in different positions, including bending and twisting, to accomplish tasks. More reasons to join Planet Fitness! Medical, Dental, and Vision Insurance Vacation /Sick Time/Holiday Pay Free Black Card Membership 401(k) Retirement Savings Plan - 3% Company Match Term Life Insurance Healthcare and Dependent Care Flexible Spending Accounts Employee perks and discounts Please note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills Years and depth of experience Performance History Market competitiveness Geographic economic conditions, such as cost of living and local wage benchmarks Compensation details: 15-16 Hourly Wage PI81791de6-
11/11/2026
Full time
Member Services Representative Overview Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision is to create an environment where greatness can be achieved through empowering all to improve. We stive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of their background or experience, and strive for excellence in all we do for our community and business. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are quick study with the ability to apply what you have learned during online and hands-on training. Responsibilities About the Member Services Representative Role: As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! We offer flexible scheduling options with opportunities for full-time and part-time shifts. Daily responsibilities for the Member Services Representative also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to the Club Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Achieve or exceed individual sales goals, contribute to club monthly and yearly goals. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Recovery Zone amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) Competencies: Communicates Open & Effectively Builds Strong Relationships Nurtures Leaning & Growth Drives Continuous Improvement Champions CORE values Qualifications About Your Qualifications: Must be 18 years of age or older Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Physical Demands of the Member Services Representative: Continual standing and moving throughout the club to accomplish tasks during shift. Continual communicating in person or on the phone to exchange information during shift. Must be able to lift up to 75 pounds. Will occasionally encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Moving self in different positions, including bending and twisting, to accomplish tasks. More reasons to join Planet Fitness! Medical, Dental, and Vision Insurance Vacation /Sick Time/Holiday Pay Free Black Card Membership 401(k) Retirement Savings Plan - 3% Company Match Term Life Insurance Healthcare and Dependent Care Flexible Spending Accounts Employee perks and discounts Please note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills Years and depth of experience Performance History Market competitiveness Geographic economic conditions, such as cost of living and local wage benchmarks Compensation details: 15-16 Hourly Wage PI81791de6-
Admitting/Registration Clerk, Part-time
Hopedale Medical Complex Hopedale, Illinois
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PIb396252b5-
11/06/2026
Full time
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PIb396252b5-
Admitting/Registration Clerk, Part-time
Hopedale Medical Complex Hopedale, Illinois
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
11/06/2026
Full time
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
Cashier
SpartanNash Associates, LLC Elkhart, Indiana
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 120 Sanford School Road, Suite B - Elkhart, Indiana 46514 Position Summary: This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service. Here's what you'll do: Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products. Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy. Weigh and carefully bag customer purchases. Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation. Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.). Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage. Maintain understanding of current store programs and product locations. Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store. Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc. Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards. May be responsible to assist with stocking items. Follow all PPE and Safety Guidelines Follow all Food Safety and Cleaning Expectations Follow guest experience guidelines May be assigned tasks in other departments based on customer experience need Additional responsibilities may be assigned as needed Here's what you'll need: High school diploma or GED (preferred) One year of prior retail or related experience preferred. Good verbal communication skills; ability to interact politely and effectively with customers. Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
11/05/2026
Full time
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 120 Sanford School Road, Suite B - Elkhart, Indiana 46514 Position Summary: This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service. Here's what you'll do: Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products. Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy. Weigh and carefully bag customer purchases. Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation. Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.). Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage. Maintain understanding of current store programs and product locations. Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store. Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc. Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards. May be responsible to assist with stocking items. Follow all PPE and Safety Guidelines Follow all Food Safety and Cleaning Expectations Follow guest experience guidelines May be assigned tasks in other departments based on customer experience need Additional responsibilities may be assigned as needed Here's what you'll need: High school diploma or GED (preferred) One year of prior retail or related experience preferred. Good verbal communication skills; ability to interact politely and effectively with customers. Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
Retail Associate
SpartanNash Associates, LLC Elkhart, Indiana
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 120 Sanford School Road, Suite B - Elkhart, Indiana 46514 Position Summary: This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service. Here's what you'll do: Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products. Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy. Weigh and carefully bag customer purchases. Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation. Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.). Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage. Maintain understanding of current store programs and product locations. Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store. Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc. Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards. May be responsible to assist with stocking items. Follow all PPE and Safety Guidelines Follow all Food Safety and Cleaning Expectations Follow guest experience guidelines May be assigned tasks in other departments based on customer experience need Additional responsibilities may be assigned as needed Here's what you'll need: High school diploma or GED (preferred) One year of prior retail or related experience preferred. Good verbal communication skills; ability to interact politely and effectively with customers. Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
11/05/2026
Full time
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 120 Sanford School Road, Suite B - Elkhart, Indiana 46514 Position Summary: This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service. Here's what you'll do: Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products. Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy. Weigh and carefully bag customer purchases. Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation. Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.). Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage. Maintain understanding of current store programs and product locations. Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store. Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc. Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards. May be responsible to assist with stocking items. Follow all PPE and Safety Guidelines Follow all Food Safety and Cleaning Expectations Follow guest experience guidelines May be assigned tasks in other departments based on customer experience need Additional responsibilities may be assigned as needed Here's what you'll need: High school diploma or GED (preferred) One year of prior retail or related experience preferred. Good verbal communication skills; ability to interact politely and effectively with customers. Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

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