Description: Drive the Future of Service at Ingersoll Automotive of Danbury Are you a high-energy communicator with a passion for automotive excellence? At Ingersoll Automotive, we aren't just fixing cars; we're redefining the luxury service experience. We are seeking a Service Consultant to join our elite team in our state-of-the-art facility. What You'll Do Represent our Brand : Act as the primary liaison between our guests and the service department, ensuring every interaction is seamless and professional. Expert Guidance: Translate complex technical needs into clear, actionable advice for our customers. Workflow Integration: Use our cutting-edge dealership management systems to track repairs, manage schedules, and provide real-time updates. Relationship Building: Foster long-term trust by being a transparent advocate for the customer's vehicle health. Why Join Our Team? State-of-the-Art Environment: Work in a climate-controlled, ultra-modern facility equipped with the latest diagnostic technology. Competitive Compensation: We offer a premium base salary plus a highly rewarding commission structure. Career Growth: We invest in your future with continuous manufacturer training and clear pathways to management. Elite Benefits: Comprehensive health, dental, and vision insurance available, 401(k) plan, and generous paid time off. The Ideal Candidate "You don't need to be a mechanic, but you do need to be a master of people." Experience: Previous experience in automotive service writing or high-end hospitality is preferred. Communication: Exceptional verbal and written skills. Tech-Savvy: Comfortable navigating modern CRM and DMS platforms (e.g., Tekion, CDK, or Reynolds & Reynolds). Mindset: A "solutions-first" attitude with a commitment to maintaining our 5-star customer satisfaction rating. Ready to Shift Your Career into High Gear? If you are a motivated professional looking to represent a premier brand in a world-class environment, we want to hear from you. Requirements: PIabedaf8092f4-6051
08/14/2026
Full time
Description: Drive the Future of Service at Ingersoll Automotive of Danbury Are you a high-energy communicator with a passion for automotive excellence? At Ingersoll Automotive, we aren't just fixing cars; we're redefining the luxury service experience. We are seeking a Service Consultant to join our elite team in our state-of-the-art facility. What You'll Do Represent our Brand : Act as the primary liaison between our guests and the service department, ensuring every interaction is seamless and professional. Expert Guidance: Translate complex technical needs into clear, actionable advice for our customers. Workflow Integration: Use our cutting-edge dealership management systems to track repairs, manage schedules, and provide real-time updates. Relationship Building: Foster long-term trust by being a transparent advocate for the customer's vehicle health. Why Join Our Team? State-of-the-Art Environment: Work in a climate-controlled, ultra-modern facility equipped with the latest diagnostic technology. Competitive Compensation: We offer a premium base salary plus a highly rewarding commission structure. Career Growth: We invest in your future with continuous manufacturer training and clear pathways to management. Elite Benefits: Comprehensive health, dental, and vision insurance available, 401(k) plan, and generous paid time off. The Ideal Candidate "You don't need to be a mechanic, but you do need to be a master of people." Experience: Previous experience in automotive service writing or high-end hospitality is preferred. Communication: Exceptional verbal and written skills. Tech-Savvy: Comfortable navigating modern CRM and DMS platforms (e.g., Tekion, CDK, or Reynolds & Reynolds). Mindset: A "solutions-first" attitude with a commitment to maintaining our 5-star customer satisfaction rating. Ready to Shift Your Career into High Gear? If you are a motivated professional looking to represent a premier brand in a world-class environment, we want to hear from you. Requirements: PIabedaf8092f4-6051
Description: Roers Companies is seeking an energetic, dedicated Strategic Chain Sourcing Manager - Construction to join our team in Plymouth, MN! About Us Roers Companies is a multi-year USA Today Top Workplace and national leader in multifamily real estate, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing quality homes in high-demand neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4.5 billion in real estate, representing 16,000+ homes across the U.S. In 2026, the company is ranked nationally among the Inc. 5000 fastest-growing private companies (No. 218), NMHC top 25 multifamily builders (No. 25) and developers (No. 19) and the AHF top affordable housing developers (No. 5). Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Job Summary The Strategic Sourcing Manager will lead and support the development, implementation, and management of sourcing strategies for assigned construction categories that optimize supplier partnerships, drive performance objectives, and provide Roers Companies with optimal flexibility, quality, delivery, and lowest total cost of ownership (TCO) for assigned categories. This position will be expected to deliver value and competitive advantage to the business as measured by project execution, cost optimization, value improvement, innovation, risk mitigation, and supplier performance. This key role within Roers Companies builds strong relationships with internal and external stakeholders and suppliers; plans, executes, and finalizes sourcing strategies for construction materials and subcontracted services; works closely with key stakeholders to identify and execute potential opportunities that drive value to the organization. The Strategic Sourcing Manager will drive strategy development, cost management and reduction targets, and coordinate sourcing activities to support project initiatives. This role will work with cross-functional teams to create an efficient and innovative partnership across all functions and levels of the organization. This position is responsible for approximately $150M-$200M in construction-related spend across materials and trade partners, and reports to the Director of Purchasing. Responsibilities Operational Excellence Define and execute an annual sourcing calendar of key initiatives for assigned construction categories, based on business plans, project pipeline, stakeholder input, market conditions, and contract commitments Establish strong, collaborative relationships with internal departments and stakeholders to clearly define requirements for construction materials and subcontractor services with a focus on balancing operational needs, cost, quality, and schedule requirements Understand and track key input cost drivers and market factors for assigned categories, provide countermeasure concepts, forecasting, and maintain cost models and should-cost assumptions adapted to construction materials and services Provide category knowledge and market expertise for assigned spend and continuously learn construction materials, subcontracting practices, and industry best practices that deliver value to Roers Companies Supplier Relationship Management Enable sourcing value by leveraging market knowledge, supplier optimization, predictable pricing plans, RFx processes, and TCO cost modeling through transparent SRM practices Create and implement SRM programs including performance measures and scorecards, tracking and reporting supplier performance, conducting reviews, and taking corrective and recognition actions Establish SRM strategies to deliver against Roers Companies goals and achieve sustainable supplier and subcontractor relationships Apply best-in-class practices and trends to create forward-thinking category and SRM strategies, including the use of analytical tools and sourcing technology Sourcing Process Execute and deploy sourcing strategies across construction categories and trade partner networks to create competitive advantage for Roers Companies Lead supplier negotiations with internal business partners in drafting and executing contracts that protect Roers Companies' interests while providing best overall value. Oversee contract structure, terms and conditions, and performance-based contracting with suppliers and subcontractors Aggressively seek opportunities for cost containment and/or improvement. Develop performance metrics, benchmarks, and utilize best practices sourcing within the construction category portfolio Lead cross-functional teams through the end-to-end sourcing process (identification through implementation) and coordinate engagement across preconstruction, construction, and procurement stakeholders Requirements: Education: Bachelor's Degree in Business, Supply Chain, Finance, Construction Management, or related field Experience: Minimum 8 years of strategic sourcing experience in direct or project-based categories (construction, manufacturing, or similar environments) Minimum 4 years of experience in developing, negotiating, and implementing various contract types (including supplier agreements or subcontractor contracts) Strong background working cross-functionally with multiple functions that drive business outcomes Knowledge, Skills and Abilities: Strong interpersonal skills including collaboration and willingness to adapt based on feedback Demonstrated ability to build and maintain relationships across the organization while managing multiple priorities in a fast-paced project-based environment Strong verbal and written communication skills including ability to generate compelling presentations and recommendations High attention to detail and ability to manage multiple competing priorities simultaneously Preferred Qualifications: Master's degree or professional certifications (CPM/CPSM/APICS) are preferred General understanding of lean / Six Sigma principles Strong analytical and critical thinking skills Ability to operate in a dynamic environment and make decisions with incomplete information The ideal candidate demonstrates strong global acumen and organizational agility, coupled with intellectual horsepower and effective negotiation skills. They are action oriented, driven by a passion for results, and thrive in fast-paced, dynamic environments. Compensation and Benefits for Strategic Sourcing Manager - Construction Pay Range: $110,000 - $135,000 In addition to the posted salary range, this position is eligible for an annual bonus, which is paid on a quarterly basis Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role. Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, drug screen, and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: Compensation details: . click apply for full job details
08/14/2026
Full time
Description: Roers Companies is seeking an energetic, dedicated Strategic Chain Sourcing Manager - Construction to join our team in Plymouth, MN! About Us Roers Companies is a multi-year USA Today Top Workplace and national leader in multifamily real estate, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing quality homes in high-demand neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4.5 billion in real estate, representing 16,000+ homes across the U.S. In 2026, the company is ranked nationally among the Inc. 5000 fastest-growing private companies (No. 218), NMHC top 25 multifamily builders (No. 25) and developers (No. 19) and the AHF top affordable housing developers (No. 5). Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Job Summary The Strategic Sourcing Manager will lead and support the development, implementation, and management of sourcing strategies for assigned construction categories that optimize supplier partnerships, drive performance objectives, and provide Roers Companies with optimal flexibility, quality, delivery, and lowest total cost of ownership (TCO) for assigned categories. This position will be expected to deliver value and competitive advantage to the business as measured by project execution, cost optimization, value improvement, innovation, risk mitigation, and supplier performance. This key role within Roers Companies builds strong relationships with internal and external stakeholders and suppliers; plans, executes, and finalizes sourcing strategies for construction materials and subcontracted services; works closely with key stakeholders to identify and execute potential opportunities that drive value to the organization. The Strategic Sourcing Manager will drive strategy development, cost management and reduction targets, and coordinate sourcing activities to support project initiatives. This role will work with cross-functional teams to create an efficient and innovative partnership across all functions and levels of the organization. This position is responsible for approximately $150M-$200M in construction-related spend across materials and trade partners, and reports to the Director of Purchasing. Responsibilities Operational Excellence Define and execute an annual sourcing calendar of key initiatives for assigned construction categories, based on business plans, project pipeline, stakeholder input, market conditions, and contract commitments Establish strong, collaborative relationships with internal departments and stakeholders to clearly define requirements for construction materials and subcontractor services with a focus on balancing operational needs, cost, quality, and schedule requirements Understand and track key input cost drivers and market factors for assigned categories, provide countermeasure concepts, forecasting, and maintain cost models and should-cost assumptions adapted to construction materials and services Provide category knowledge and market expertise for assigned spend and continuously learn construction materials, subcontracting practices, and industry best practices that deliver value to Roers Companies Supplier Relationship Management Enable sourcing value by leveraging market knowledge, supplier optimization, predictable pricing plans, RFx processes, and TCO cost modeling through transparent SRM practices Create and implement SRM programs including performance measures and scorecards, tracking and reporting supplier performance, conducting reviews, and taking corrective and recognition actions Establish SRM strategies to deliver against Roers Companies goals and achieve sustainable supplier and subcontractor relationships Apply best-in-class practices and trends to create forward-thinking category and SRM strategies, including the use of analytical tools and sourcing technology Sourcing Process Execute and deploy sourcing strategies across construction categories and trade partner networks to create competitive advantage for Roers Companies Lead supplier negotiations with internal business partners in drafting and executing contracts that protect Roers Companies' interests while providing best overall value. Oversee contract structure, terms and conditions, and performance-based contracting with suppliers and subcontractors Aggressively seek opportunities for cost containment and/or improvement. Develop performance metrics, benchmarks, and utilize best practices sourcing within the construction category portfolio Lead cross-functional teams through the end-to-end sourcing process (identification through implementation) and coordinate engagement across preconstruction, construction, and procurement stakeholders Requirements: Education: Bachelor's Degree in Business, Supply Chain, Finance, Construction Management, or related field Experience: Minimum 8 years of strategic sourcing experience in direct or project-based categories (construction, manufacturing, or similar environments) Minimum 4 years of experience in developing, negotiating, and implementing various contract types (including supplier agreements or subcontractor contracts) Strong background working cross-functionally with multiple functions that drive business outcomes Knowledge, Skills and Abilities: Strong interpersonal skills including collaboration and willingness to adapt based on feedback Demonstrated ability to build and maintain relationships across the organization while managing multiple priorities in a fast-paced project-based environment Strong verbal and written communication skills including ability to generate compelling presentations and recommendations High attention to detail and ability to manage multiple competing priorities simultaneously Preferred Qualifications: Master's degree or professional certifications (CPM/CPSM/APICS) are preferred General understanding of lean / Six Sigma principles Strong analytical and critical thinking skills Ability to operate in a dynamic environment and make decisions with incomplete information The ideal candidate demonstrates strong global acumen and organizational agility, coupled with intellectual horsepower and effective negotiation skills. They are action oriented, driven by a passion for results, and thrive in fast-paced, dynamic environments. Compensation and Benefits for Strategic Sourcing Manager - Construction Pay Range: $110,000 - $135,000 In addition to the posted salary range, this position is eligible for an annual bonus, which is paid on a quarterly basis Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role. Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, drug screen, and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: Compensation details: . click apply for full job details
Richmark Property Management
Grand Junction, Colorado
Description: POSITION DESCRIPTION TITLE: Assistant Community Manager DEPARTMENT: Sales REPORTS TO: Community Manager FLSA: Non-Exempt WORK SCHEDULE: Full Time Pay: $20/hr TRAVEL REQUIRED: No LOCATION: CO & UT On-site MANAGEMENT: Yes EEO: First/Mid-Level Officials or Managers JOB FAMILY: First/Mid-Level Officials or Managers A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include leasing, marketing, resident management, revenue, and customer service goals are met for the property. The Assistant Community Manager's role is to support the leasing staff and the Property Manager by providing guidance and taking action as necessary to ensure residents are happy and that all property goals are achieved. The Assistant Community Manager is always willing to take an active role in sharing tasks assigned to the leasing team or Property Manager as needed in order to ensure success. Essential Duties and Major Responsibilities: Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site. As a customer service expert, the Assistant Community Property Manager quickly responds to all complaints, questions, and requests, rushing forward to address and resolve all issues. The Assistant Community Property Manager seeks help from the Community Manager and/or maintenance staff to quickly resolve issues as required to ensure resident satisfaction. Directs leasing team to assure that all leads are responded to quickly and professionally, achieve occupancy goals at or above budget expectations. Verifies that all incoming traffic has been logged using the resident management software and that all follow-up contacts have been completed each day. Possesses superior product knowledge, including pricing and availability, specific floorplan information, and details of property amenities and common areas. Maintains excellent awareness of the local market and completes all market surveys as required. Has working knowledge of the local community, including local schools, business, and events. Ensures that renewal offers are delivered timely and works to bolster resident retention. Takes the lead in organizing community events, works to foster a strong sense of resident appreciation. Oversees collection of rents, assuring that monies are posted timely, late fees are collected, and evictions are filed on schedule. Manages resident delinquency, working with past due residents to collect required payments, and pushing overdue files to collections, as necessary. Monitors online reviews, social media, the property website(s), and all advertising for accuracy. Strives to learn the Community Manager's role and is capable of confidently filling in for the community manager when needed. Assist with other duties as assigned . Education: High school diploma or equivalent is required. Type of Experience Needed to be Successful: 3+ years of experience in property management is required. Drivers lincese required. Specialized Skills: Proficiency in Microsoft Excel and Word, and proficiency in property management software Excellent customer service skills. Experience in social media and technology. Ability to act independently and make decisions. Excellent verbal and written communication skills. Flexibility to work weekends, overtime, and other unscheduled time if needed. Supervisory Expectations: Directly supervises one or more employees. Carries out supervisory responsibilities following the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management and office environment. The employee must have a valid driver's license, a clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: Company Hours This position works 9:00 AM to 6:00 PM. Hours vary and are dependent on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned Schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Planning and Organizing - Prioritizes and plans work activities; uses time efficiently. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Requirements: PIb7c13cca0b8c-0765
08/14/2026
Full time
Description: POSITION DESCRIPTION TITLE: Assistant Community Manager DEPARTMENT: Sales REPORTS TO: Community Manager FLSA: Non-Exempt WORK SCHEDULE: Full Time Pay: $20/hr TRAVEL REQUIRED: No LOCATION: CO & UT On-site MANAGEMENT: Yes EEO: First/Mid-Level Officials or Managers JOB FAMILY: First/Mid-Level Officials or Managers A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include leasing, marketing, resident management, revenue, and customer service goals are met for the property. The Assistant Community Manager's role is to support the leasing staff and the Property Manager by providing guidance and taking action as necessary to ensure residents are happy and that all property goals are achieved. The Assistant Community Manager is always willing to take an active role in sharing tasks assigned to the leasing team or Property Manager as needed in order to ensure success. Essential Duties and Major Responsibilities: Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site. As a customer service expert, the Assistant Community Property Manager quickly responds to all complaints, questions, and requests, rushing forward to address and resolve all issues. The Assistant Community Property Manager seeks help from the Community Manager and/or maintenance staff to quickly resolve issues as required to ensure resident satisfaction. Directs leasing team to assure that all leads are responded to quickly and professionally, achieve occupancy goals at or above budget expectations. Verifies that all incoming traffic has been logged using the resident management software and that all follow-up contacts have been completed each day. Possesses superior product knowledge, including pricing and availability, specific floorplan information, and details of property amenities and common areas. Maintains excellent awareness of the local market and completes all market surveys as required. Has working knowledge of the local community, including local schools, business, and events. Ensures that renewal offers are delivered timely and works to bolster resident retention. Takes the lead in organizing community events, works to foster a strong sense of resident appreciation. Oversees collection of rents, assuring that monies are posted timely, late fees are collected, and evictions are filed on schedule. Manages resident delinquency, working with past due residents to collect required payments, and pushing overdue files to collections, as necessary. Monitors online reviews, social media, the property website(s), and all advertising for accuracy. Strives to learn the Community Manager's role and is capable of confidently filling in for the community manager when needed. Assist with other duties as assigned . Education: High school diploma or equivalent is required. Type of Experience Needed to be Successful: 3+ years of experience in property management is required. Drivers lincese required. Specialized Skills: Proficiency in Microsoft Excel and Word, and proficiency in property management software Excellent customer service skills. Experience in social media and technology. Ability to act independently and make decisions. Excellent verbal and written communication skills. Flexibility to work weekends, overtime, and other unscheduled time if needed. Supervisory Expectations: Directly supervises one or more employees. Carries out supervisory responsibilities following the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management and office environment. The employee must have a valid driver's license, a clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: Company Hours This position works 9:00 AM to 6:00 PM. Hours vary and are dependent on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned Schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Planning and Organizing - Prioritizes and plans work activities; uses time efficiently. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Requirements: PIb7c13cca0b8c-0765
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Join Saz's Hospitality Group as a full-time Event Manager and lead our catering teams at some of the most exciting events around the greater Milwaukee area. In this role, no two days are the same - from Brewers tailgates, to weddings, to Summerfest and State Fair - you'll create unforgettable experiences while managing all aspects of offsite catering events. You can be the difference between "nice event" and "they're still talking about it!" What You'll Do Lead and inspire our catering teams through all phases of events - from loading trucks to setup to final teardown Be the on-site hero for clients, guests, and vendors - ensuring every detail exceeds expectations Execute flawless events by interpreting Banquet Event Orders and directing food prep, plating, and service Drive the operation (literally!) by transporting equipment and food to event locations in company vehicles What We're Looking For 2+ years of catering, event management, or hospitality experience, with 1+ year in a leadership role A passion for hospitality and creating memorable guest experiences Strong leadership skills and the ability to stay cool under pressure Valid driver's license with an insurable record Flexibility to work evenings, weekends, and holidays Ability to walk, stand and lift moderate weights for extended periods Why Saz's? NINE-time Top Workplace Award winner with over 50 years of excellence in Wisconsin hospitality. We offer: Health, dental, and vision insurance (including telehealth) Paid time off 401(k) with company match Restaurant and catering discounts This is a full-time, hourly position with a competitive wage based on experience. Ready to make every event extraordinary? Apply today and bring your hospitality expertise to Saz's! Learn more at Saz's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on merit, competence, performance, and business needs without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law. PIe230d5-
08/14/2026
Full time
Join Saz's Hospitality Group as a full-time Event Manager and lead our catering teams at some of the most exciting events around the greater Milwaukee area. In this role, no two days are the same - from Brewers tailgates, to weddings, to Summerfest and State Fair - you'll create unforgettable experiences while managing all aspects of offsite catering events. You can be the difference between "nice event" and "they're still talking about it!" What You'll Do Lead and inspire our catering teams through all phases of events - from loading trucks to setup to final teardown Be the on-site hero for clients, guests, and vendors - ensuring every detail exceeds expectations Execute flawless events by interpreting Banquet Event Orders and directing food prep, plating, and service Drive the operation (literally!) by transporting equipment and food to event locations in company vehicles What We're Looking For 2+ years of catering, event management, or hospitality experience, with 1+ year in a leadership role A passion for hospitality and creating memorable guest experiences Strong leadership skills and the ability to stay cool under pressure Valid driver's license with an insurable record Flexibility to work evenings, weekends, and holidays Ability to walk, stand and lift moderate weights for extended periods Why Saz's? NINE-time Top Workplace Award winner with over 50 years of excellence in Wisconsin hospitality. We offer: Health, dental, and vision insurance (including telehealth) Paid time off 401(k) with company match Restaurant and catering discounts This is a full-time, hourly position with a competitive wage based on experience. Ready to make every event extraordinary? Apply today and bring your hospitality expertise to Saz's! Learn more at Saz's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on merit, competence, performance, and business needs without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law. PIe230d5-
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
08/14/2026
Full time
Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Additional Informationice! Immersive Christmas Experience $26/hr Job Number Job CategoryGolf, Fitness, & Entertainment Location2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Management Pay Range: $25.77-$27.69 per hour Bonus Eligible: Y JOB SUMMARY Assists in planning and execution of meetings and special events. Assists in the implementation of departmental strategies. Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations and Budgets • Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc. • Researches and analyzes new products, pricing and services of competition. • Assists in apprising property of all groups that will impact property operations. • Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution. • Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards. • Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc. Managing Profitability • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. • Creates opportunities to upsell during event planning. • Assists in managing department controllable expenses to achieve or exceed budgeted goals. • Manages merchandise inventory as needed, enhancing merchandise displays to increase sales. Ensuring Exceptional Customer Service • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. • Provides for the safety and security of the employees or the property. • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
08/13/2026
Full time
Additional Informationice! Immersive Christmas Experience $26/hr Job Number Job CategoryGolf, Fitness, & Entertainment Location2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Management Pay Range: $25.77-$27.69 per hour Bonus Eligible: Y JOB SUMMARY Assists in planning and execution of meetings and special events. Assists in the implementation of departmental strategies. Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations and Budgets • Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc. • Researches and analyzes new products, pricing and services of competition. • Assists in apprising property of all groups that will impact property operations. • Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution. • Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards. • Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc. Managing Profitability • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. • Creates opportunities to upsell during event planning. • Assists in managing department controllable expenses to achieve or exceed budgeted goals. • Manages merchandise inventory as needed, enhancing merchandise displays to increase sales. Ensuring Exceptional Customer Service • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. • Provides for the safety and security of the employees or the property. • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system. Essential Duties & Responsibilities Performs all tasks and responsibilities of a Wingstop crew member. Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service. Trains newer or less experienced crew members in their tasks and responsibilities. Practices inventory control standards. Store policies are being followed by all staff members. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Open and/or close the Restaurant and meet required work hours. Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to the Wingstop standard. Assist all other positions when necessary. Assist in keeping the kitchen & dining room clean throughout the shift. Ensure that all crew members are always health safety conscious. Resolve customer issues with efficiency and a good attitude. Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Must possess a high degree of integrity, professionalism, reliability, and trustworthiness Commitment to Guest satisfaction. Look at Restaurant Operations from the Guest's point of view Excellent written and oral communication skills with strong attention to detail Excellent organization, planning, time management, delegation, and problem-solving skills Skilled at multi-tasking effectively, working quickly and accurately in a fast-paced work environment with minimal supervision JOB REQUIREMENTS High school diploma/GED preferred Must be at least 18 years old and fluent in English Upon hire, the candidate must complete the Manager-In-Training (MIT) program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information: Restaurant leadership experience a plus! Food Handler Certification a plus PIb6e9e719e70d-1099
08/13/2026
Full time
Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system. Essential Duties & Responsibilities Performs all tasks and responsibilities of a Wingstop crew member. Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service. Trains newer or less experienced crew members in their tasks and responsibilities. Practices inventory control standards. Store policies are being followed by all staff members. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Open and/or close the Restaurant and meet required work hours. Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to the Wingstop standard. Assist all other positions when necessary. Assist in keeping the kitchen & dining room clean throughout the shift. Ensure that all crew members are always health safety conscious. Resolve customer issues with efficiency and a good attitude. Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Must possess a high degree of integrity, professionalism, reliability, and trustworthiness Commitment to Guest satisfaction. Look at Restaurant Operations from the Guest's point of view Excellent written and oral communication skills with strong attention to detail Excellent organization, planning, time management, delegation, and problem-solving skills Skilled at multi-tasking effectively, working quickly and accurately in a fast-paced work environment with minimal supervision JOB REQUIREMENTS High school diploma/GED preferred Must be at least 18 years old and fluent in English Upon hire, the candidate must complete the Manager-In-Training (MIT) program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information: Restaurant leadership experience a plus! Food Handler Certification a plus PIb6e9e719e70d-1099
Additional Information Job Number Job CategoryFinance & Accounting Location2440 Hoonani Rd, Koloa, Hawaii, United States, 96756 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $107,000-$138,000 annually Bonus Eligible: Y JOB SUMMARY Assists in the championing, development, and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. Provides financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists in the creation and execution of a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 years experience in the finance and accounting or related professional area. OR • Master's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Strategic Planning and Decision Making • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Assists in identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Thinks creatively and practically to assist in the development, execution and implementation of new business plans • Assists in the creation of the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Analyzes financial data and market trends. • Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. • Provides on going analytical support by monitoring the operating department's actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicates with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy. Managing Projects and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department's orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conduct performance review process for employees. • Participates in hiring activities as appropriate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
08/13/2026
Full time
Additional Information Job Number Job CategoryFinance & Accounting Location2440 Hoonani Rd, Koloa, Hawaii, United States, 96756 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $107,000-$138,000 annually Bonus Eligible: Y JOB SUMMARY Assists in the championing, development, and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. Provides financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists in the creation and execution of a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 years experience in the finance and accounting or related professional area. OR • Master's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Strategic Planning and Decision Making • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Assists in identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Thinks creatively and practically to assist in the development, execution and implementation of new business plans • Assists in the creation of the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Analyzes financial data and market trends. • Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. • Provides on going analytical support by monitoring the operating department's actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicates with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy. Managing Projects and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department's orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conduct performance review process for employees. • Participates in hiring activities as appropriate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional InformationRelocation Assistance Available Job Number Job CategoryFood and Beverage & Culinary Location2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $104,000-$134,000 annually Bonus Eligible: Y JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
08/13/2026
Full time
Additional InformationRelocation Assistance Available Job Number Job CategoryFood and Beverage & Culinary Location2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $104,000-$134,000 annually Bonus Eligible: Y JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Description: We're opening a brand-new location in Yachats, OR, and we're on the hunt for enthusiastic, beer-loving Team Members to help us bring this experience to life! If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you. Summary of the Position: NEIGHBORHOOD PUB BARTENDER Being of service to facilitate memorable moments, meaningful connections; inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of the Pelican food menu and beverage program, including beer knowledge and cocktail recipe knowledge. Provide exemplary service to all guests and be a resource for fellow team members. Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH, and maintaining cleanliness and stocking of bar. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican. Key Accountabilities: you will be responsible for the following but not limited to: Communicates effectively and promptly with team members about any ticket issues, beer changes or 86'd beverages during shift as well as information about cocktail recipes and beer descriptors. Assists in training and onboarding of new team members both on food menu and bar program. Responsible for assisting with bar inventory if needed. Responsible for cash handling. Responsible for understanding and maintaining all OLCC rules and documenting any incidents. Ability to work in a fast-paced environment and maintain composure in unforeseen situations. Understand and provide five-star service to all guests. Maintain a clean bar top and bar space. Responsible for changing kegs and troubleshooting the beer draft system on a basic level. Ability to work in a fast-paced environment. Resolve guest complaints as he/she becomes aware of them, notifying the manager of any complaints received and strive to resolve guest issues. Assists other service personnel as needed. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement. Requirements: Preferred Skill and Experience: 3 years of FOH hospitality bar experience preferred 1 year of FOH hospitality leadership position preferred Experience making cocktails Experience in the beer industry, serving and general knowledge of beer preferred Advanced understanding of interpersonal communication skills and problem-solving skills Experience using hospitality POS systems such as Heartland, Toast or Square Ability to work in a fast-paced environment and physically able to move and lift things such as kegs, liquor orders and large food trays OLCC and Food Handler's certification Understanding of restaurant health and safety rules Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Able to work on your feet for at least 8 hours Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment. Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. Compensation details: 15.55-15.55 Hourly Wage PI5c02b5-
08/12/2026
Full time
Description: We're opening a brand-new location in Yachats, OR, and we're on the hunt for enthusiastic, beer-loving Team Members to help us bring this experience to life! If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you. Summary of the Position: NEIGHBORHOOD PUB BARTENDER Being of service to facilitate memorable moments, meaningful connections; inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of the Pelican food menu and beverage program, including beer knowledge and cocktail recipe knowledge. Provide exemplary service to all guests and be a resource for fellow team members. Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH, and maintaining cleanliness and stocking of bar. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican. Key Accountabilities: you will be responsible for the following but not limited to: Communicates effectively and promptly with team members about any ticket issues, beer changes or 86'd beverages during shift as well as information about cocktail recipes and beer descriptors. Assists in training and onboarding of new team members both on food menu and bar program. Responsible for assisting with bar inventory if needed. Responsible for cash handling. Responsible for understanding and maintaining all OLCC rules and documenting any incidents. Ability to work in a fast-paced environment and maintain composure in unforeseen situations. Understand and provide five-star service to all guests. Maintain a clean bar top and bar space. Responsible for changing kegs and troubleshooting the beer draft system on a basic level. Ability to work in a fast-paced environment. Resolve guest complaints as he/she becomes aware of them, notifying the manager of any complaints received and strive to resolve guest issues. Assists other service personnel as needed. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement. Requirements: Preferred Skill and Experience: 3 years of FOH hospitality bar experience preferred 1 year of FOH hospitality leadership position preferred Experience making cocktails Experience in the beer industry, serving and general knowledge of beer preferred Advanced understanding of interpersonal communication skills and problem-solving skills Experience using hospitality POS systems such as Heartland, Toast or Square Ability to work in a fast-paced environment and physically able to move and lift things such as kegs, liquor orders and large food trays OLCC and Food Handler's certification Understanding of restaurant health and safety rules Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Able to work on your feet for at least 8 hours Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment. Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. Compensation details: 15.55-15.55 Hourly Wage PI5c02b5-
Description: We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening . If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life! Summary of the Position: Neighborhood Pub Server Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share. Key Accountabilities: Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican. Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift. Responsible for greeting guests as they sit down within 1 minute of guests seating themselves. Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This is may not be limited to only your assigned section. Being a team player is a must! Removes dishes after each course and glasses from tables. TEAMWORK is a must! Can work in a fast-paced environment and remain calm and agile when faced with challenges. Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received. Assists other service personnel as needed. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement. Other duties to be assigned as requested You may be responsible for working additional position as business needs Requirements: Preferred Skills and Experience: Two years of Front of House restaurant experience Cash handling knowledge and experience OLCC Certification and Food Handler's Certification Professional and positive attitude Knowledge of beer and cocktail programming Physical endurance to move quickly and ability to carry large trays Job requires possible nights, weekends, holidays shifts. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Able to work on your feet for at least 8 hours Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment. Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received. Assists other personnel as needed. Compensation details: 15.55-15.55 Hourly Wage PIc1ef02956dac-3362
08/12/2026
Full time
Description: We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening . If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life! Summary of the Position: Neighborhood Pub Server Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share. Key Accountabilities: Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican. Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift. Responsible for greeting guests as they sit down within 1 minute of guests seating themselves. Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This is may not be limited to only your assigned section. Being a team player is a must! Removes dishes after each course and glasses from tables. TEAMWORK is a must! Can work in a fast-paced environment and remain calm and agile when faced with challenges. Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received. Assists other service personnel as needed. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement. Other duties to be assigned as requested You may be responsible for working additional position as business needs Requirements: Preferred Skills and Experience: Two years of Front of House restaurant experience Cash handling knowledge and experience OLCC Certification and Food Handler's Certification Professional and positive attitude Knowledge of beer and cocktail programming Physical endurance to move quickly and ability to carry large trays Job requires possible nights, weekends, holidays shifts. Performs all duties in accordance with the Family of Companies and Pelican customer service standard. Able to work on your feet for at least 8 hours Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment. Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received. Assists other personnel as needed. Compensation details: 15.55-15.55 Hourly Wage PIc1ef02956dac-3362
