3 jobs found

Geronimo Hospitality Group Description: STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day. BE FITNESS With access to a world-class gym, full service spa, certified instructors and a state-of-the-art facility, beFitness is revolutionizing the fitness industry with our dedication to long term success through personal coaching, individual commitment and producing real world results. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS As the Membership Sales & Retention Specialist, you will be responsible for assisting the Management Team to drive the overall financial success of be FITNESS through member engagement. You will be responsible for tracking member engagement to ensure members are getting the most out of their membership while consistently delivering top-notch experiences to current members and prospects. You will be responsible for recruiting new members into the club, sourcing referrals and leads, and transitioning leads into membership sales. Also, you will be responsible for helping to achieve personal training, massage and Pilates revenue goals each month by matching new members to a membership track that fits their health & fitness goals. WHAT YOUR DAY WILL LOOK LIKE Build new sales opportunities by connecting with individuals, groups, companies, local businesses, and community partners. Manage leads, follow up tasks, new member touchpoints, and member check ins through Club OS, including calls, texts, emails, documentation, and pipeline updates. Welcome and orient new members by introducing them to staff, scheduling fitness consultations, InBody scans, appointments, and helping create a personalized onboarding experience. Identify and reengage at risk or inactive members through attendance reports, Club OS tasks, and friendly solution focused follow up to improve retention. Support member engagement through club events, challenges, promotions, partnerships, signage, and exclusive local member perks. Develop and manage internal social media content, including weekly updates, class and event promotions, member spotlights, basic graphics or video, and timely responses to comments or questions. Track and report membership sales, initiation fees, revenue goals, Plus 1 goals, social media performance, engagement metrics, and retention progress. Represent the club professionally, promote positive relationships among members, staff, vendors, and the community, follow company policies, support safety goals, and prioritize ongoing professional development. GHG24 Requirements: WHAT IT TAKES TO SUCCEED Experience and/or Training At least one years' experience in personal training, group exercise, sales, and/or member engagement. Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling services. This includes strategies, tactics, and sales techniques Technology/Equipment Ability to develop and maintain computer records in Word, Excel and other software required by be FITNESS and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed Problem Anticipation/ Deductive Reasoning Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to Member Engagement Specialist identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one. Computer Ability to develop and maintain computer records in Word, Excel and other software required by be FITNESS and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed MANDATORY REQUIREMENT U.S. Work Authorization (required). JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo Hospitality Group, we are cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer Compensation details: 18-22 Hourly Wage PI9fb24bd5-

Our mission is to help individuals live the best lives possible through better health and inclusion in a positive community! Job Description The Assistant Managers of 10 Fitness are expected to uphold and deliver the 10 Fitness member experience via being honest and committed individuals who are moldable, patient, and resilient. They should be leaders who are enthusiastic about helping others and have a strong desire to make a difference. All team members will contribute to running a clean, friendly and well-maintained club; execute the team member basics of being on time and complying with company policies. The team member will strive to ensure a safe, fun, and interactive environment in a positive and professional manner. Management: Communicate daily with the General Manager on all things related to staff, members, and sales Work with the General Manager to ensure the club has adequate staffing at all times, including assisting in the hiring and firing of employees and recruiting of potential employees Provide a consistent line of communication to all employees through daily/weekly/monthly meetings that go over the following but not limited to: policy and procedure changes, sales updates, coaching & development, disciplinary reasons (under the direction of the GM), etc. Ensure that all signage and displays are correct at all times Ensure that all employees are aware and abide by company policies and procedures at all times Ensure a safe and friendly work environment by documenting and reporting all claims of harassment and discrimination, policy and safety violations, injuries, and other incidents In the absence of the General Manager, with the General Manager's approval, approve all time off requests and timecard changes on the payroll system Provide coaching to all staff to aide in their development of becoming model 10 Fitness employees and help guide employees for future growth within 10 Fitness. Coaching includes but is not limited to: mock sales tours, cleaning audits, Datatrak and payroll system instruction, customer service coaching, etc. Assist in the ordering of all supplies needed for the club from the different vendors when needed Assist the manager in controlling expenses on club P&L by managing payroll/overtime hours and not over-ordering supplies from vendors Manage inventory to avoid missing items by locking up retail items and retaining and reviewing packing slips Assist the General Manager in managing Group Exercise instructors, classes, and attendance (at applicable locations); make sure it is up to 10 Fitness' standards Achieve monthly and yearly financial goals for the club as determined by Corporate Lead and/or attend all staff meetings as required Provide Corporate with helpful information about how to improve its business in the club/market Member Experience: Ensure that every member/guest is greeted by name with a smile Ensure that all members/guests are on the right track and have what they need to accomplish their fitness goals Ensure all check-in and safety precautions are followed Receive and obtain information from all incoming inquiries, then direct to the appropriate recipients Handle member service issues which may include: lost and found items, member change forms, questions about personal training, and any questions about billing and payments. Go the extra mile with customer service for the member/guest via Second Mile Service Write and mail thank you cards to all new members daily Set Tanning beds and Massage Chairs Promote and sell memberships, merchandise, and supplements Promote Personal Training and Group Exercise Ensure that all employees are aware of appropriate workplace conduct and are held accountable for their actions and behavior Ensure equipment and/or facilities are working properly; submit a maintenance ticket for any questionable items and ensure they are fixed in a timely manner Club Cleanliness and Safety: Maintain a neat, well-organized work area which will include ensuring each employee has cleaned and organized their assigned zone Perform routine safety checks during assigned shift; follow up with maintenance or upper management if there are any concerns Commitment to Excellence: Champion company values with pride Champion the health and safety of all staff, members and guests Commit to providing the highest quality of products and services Communicate with excellence at all times Foster a positive work environment Develop those you work with to be the best Ensure accountability at all levels Make sound decisions at all times Qualifications / Experience: Must have 6-12 months experience in sales/customer service Basic computer skills Certifications / Educational Level: High School Diploma or GED required Bachelor's Degree in Business Administration or Exercise Science is preferred Personal Training Certification is preferred Physical Requirements: This job duty often requires the employee to regularly stand for up to 8 hours, walk, kneel, reach with hands and arms, and effectively communicate. Employee must occasionally lift and/or move up to 50 pounds. Work Environment: Employee may be regularly exposed to moving mechanical parts while performing duties of this job Employee may be exposed to higher volume levels of noise while in this environment Compensation: Base hourly rate: $17.00 - $20.00 Opportunity to earn monthly incentive bonuses up to $500 based on specified KPIs This job description intends to describe the general nature and level of work being performed by the people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. PI3b09693d5-

Our mission is to help individuals live the best lives possible through better health and inclusion in a positive community! Job Description The Assistant Managers of 10 Fitness are expected to uphold and deliver the 10 Fitness member experience via being honest and committed individuals who are moldable, patient, and resilient. They should be leaders who are enthusiastic about helping others and have a strong desire to make a difference. All team members will contribute to running a clean, friendly and well-maintained club; execute the team member basics of being on time and complying with company policies. The team member will strive to ensure a safe, fun, and interactive environment in a positive and professional manner. Management: Communicate daily with the General Manager on all things related to staff, members, and sales Work with the General Manager to ensure the club has adequate staffing at all times, including assisting in the hiring and firing of employees and recruiting of potential employees Provide a consistent line of communication to all employees through daily/weekly/monthly meetings that go over the following but not limited to: policy and procedure changes, sales updates, coaching & development, disciplinary reasons (under the direction of the GM), etc. Ensure that all signage and displays are correct at all times Ensure that all employees are aware and abide by company policies and procedures at all times Ensure a safe and friendly work environment by documenting and reporting all claims of harassment and discrimination, policy and safety violations, injuries, and other incidents In the absence of the General Manager, with the General Manager's approval, approve all time off requests and timecard changes on the payroll system Provide coaching to all staff to aide in their development of becoming model 10 Fitness employees and help guide employees for future growth within 10 Fitness. Coaching includes but is not limited to: mock sales tours, cleaning audits, Datatrak and payroll system instruction, customer service coaching, etc. Assist in the ordering of all supplies needed for the club from the different vendors when needed Assist the manager in controlling expenses on club P&L by managing payroll/overtime hours and not over-ordering supplies from vendors Manage inventory to avoid missing items by locking up retail items and retaining and reviewing packing slips Assist the General Manager in managing Group Exercise instructors, classes, and attendance (at applicable locations); make sure it is up to 10 Fitness' standards Achieve monthly and yearly financial goals for the club as determined by Corporate Lead and/or attend all staff meetings as required Provide Corporate with helpful information about how to improve its business in the club/market Member Experience: Ensure that every member/guest is greeted by name with a smile Ensure that all members/guests are on the right track and have what they need to accomplish their fitness goals Ensure all check-in and safety precautions are followed Receive and obtain information from all incoming inquiries, then direct to the appropriate recipients Handle member service issues which may include: lost and found items, member change forms, questions about personal training, and any questions about billing and payments. Go the extra mile with customer service for the member/guest via Second Mile Service Write and mail thank you cards to all new members daily Set Tanning beds and Massage Chairs Promote and sell memberships, merchandise, and supplements Promote Personal Training and Group Exercise Ensure that all employees are aware of appropriate workplace conduct and are held accountable for their actions and behavior Ensure equipment and/or facilities are working properly; submit a maintenance ticket for any questionable items and ensure they are fixed in a timely manner Club Cleanliness and Safety: Maintain a neat, well-organized work area which will include ensuring each employee has cleaned and organized their assigned zone Perform routine safety checks during assigned shift; follow up with maintenance or upper management if there are any concerns Commitment to Excellence: Champion company values with pride Champion the health and safety of all staff, members and guests Commit to providing the highest quality of products and services Communicate with excellence at all times Foster a positive work environment Develop those you work with to be the best Ensure accountability at all levels Make sound decisions at all times Qualifications / Experience: Must have 6-12 months experience in sales/customer service Basic computer skills Certifications / Educational Level: High School Diploma or GED required Bachelor's Degree in Business Administration or Exercise Science is preferred Personal Training Certification is preferred Physical Requirements: This job duty often requires the employee to regularly stand for up to 8 hours, walk, kneel, reach with hands and arms, and effectively communicate. Employee must occasionally lift and/or move up to 50 pounds. Work Environment: Employee may be regularly exposed to moving mechanical parts while performing duties of this job Employee may be exposed to higher volume levels of noise while in this environment Compensation: Base hourly rate: $17.00 - $20.00 Opportunity to earn monthly incentive bonuses up to $500 based on specified KPIs This job description intends to describe the general nature and level of work being performed by the people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. PIe628328c5-