Transdev
Elmira, New York
Utility/Service Employee Transdev in Elmira, NYis hiring a Utility Worker/Service Employee. The Utility Worker/Service Employee is required to perform basic vehicle servicing duties. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: Starting pay $19.04 an hour with progression to $19.81 over 2years. Benefits include: Vacation: up to 5 weeks per year after 15 years of service Fully covered Teamster medical,dental & vision (no weekly out of pocket cost). PaidSickLeave, Personal Days and no pay days;pension, and holidays. Key Responsibilities: Light Duty Repairs General Garage Maintenance Maintain the cleanliness of fleet vehicles - interior and exterior Driving, maneuvering, and parking vehicles Fueling buses, replenishing fluids, and logging and recording all fluids Downloading drive cameras & probes fare boxes Perform light maintenance to shop areas, fueling stations, and related facilities. Report maintenance issues to supervisor Other duties as required. Qualifications: High School Diploma or equivalent Valid driver's license for a minimum of 3 years Commercial Driver's License with passenger endorsement Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Maintenance / Mechanics / Parts / Utility / Materials Job Type: Full Time Req ID: 5275 Pay Group: X58 Cost Center: 57206 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Utility/Service Employee Transdev in Elmira, NYis hiring a Utility Worker/Service Employee. The Utility Worker/Service Employee is required to perform basic vehicle servicing duties. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: Starting pay $19.04 an hour with progression to $19.81 over 2years. Benefits include: Vacation: up to 5 weeks per year after 15 years of service Fully covered Teamster medical,dental & vision (no weekly out of pocket cost). PaidSickLeave, Personal Days and no pay days;pension, and holidays. Key Responsibilities: Light Duty Repairs General Garage Maintenance Maintain the cleanliness of fleet vehicles - interior and exterior Driving, maneuvering, and parking vehicles Fueling buses, replenishing fluids, and logging and recording all fluids Downloading drive cameras & probes fare boxes Perform light maintenance to shop areas, fueling stations, and related facilities. Report maintenance issues to supervisor Other duties as required. Qualifications: High School Diploma or equivalent Valid driver's license for a minimum of 3 years Commercial Driver's License with passenger endorsement Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Maintenance / Mechanics / Parts / Utility / Materials Job Type: Full Time Req ID: 5275 Pay Group: X58 Cost Center: 57206 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Jobot
Pomona, California
Transportation Manager - Leading Sheet Metal Manufacturer- Pomona, CA This Jobot Job is hosted by: Jamal Elkhateib Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $130,000 per hour A bit about us: Become part of a national leader in the metals manufacturing industry, serving a wide range of commercial and industrial markets with a reputation for quality, reliability, and innovation. With multiple locations across the U.S. and continued year-over-year growth, we're expanding our team to support increasing demand and new market opportunities. Join a stable, growth-oriented organization where teamwork, integrity, and operational excellence drive success! Why join us? Industry Leader: Nationally recognized organization in the metals manufacturing and processing industry, with multiple locations and a strong reputation for quality and reliability. Rapid Growth: Experiencing 20%+ year-over-year revenue growth with continued expansion-offering excellent opportunities for advancement. Superior Fleet Resources: Operate a modern, diversified fleet capable of handling everything from local deliveries to large-scale hauls. Comprehensive Benefits: Annual Bonus incentives, 100% employer-paid medical, dental, and vision; 401(k) with company match; PTO, and company-paid life insurance. Strong Culture: A people-focused environment built on integrity, teamwork, and safety-where great performance is recognized and rewarded. Job Details We're seeking a results-driven Corporate Transportation Manager to lead the strategy, development, and daily operations of a multi-location transportation network. This individual will oversee all aspects of fleet operations, including safety, compliance, equipment, personnel, and cost management to ensure efficiency, profitability, and superior customer service. The ideal candidate is an experienced transportation leader who thrives in a fast-paced environment, excels at optimizing logistics systems, and inspires teams to deliver operational excellence across multiple sites. Key Responsibilities Strategic Planning: Develop and implement transportation strategies that optimize routing, capacity utilization, and service levels while minimizing costs. Operational Leadership: Oversee scheduling, routing, dispatching, and fleet maintenance to ensure all vehicles operate safely, legally, and efficiently. Team Development: Recruit, train, and lead transportation personnel, including supervisors and drivers, fostering a culture of safety, accountability, and continuous improvement. Cost & Contract Management: Negotiate and manage vendor and carrier contracts, ensuring competitive rates and high-quality service delivery. Cross-Functional Collaboration: Partner with operations, logistics, and customer service teams to align transportation activities with company objectives and customer commitments. Performance Optimization: Monitor KPIs, service levels, and budgets to identify inefficiencies, resolve issues, and implement process improvements. Safety & Compliance: Ensure all operations meet federal, state, and local transportation regulations and promote a strong safety culture through training and audits. Customer & Vendor Relations: Act as a primary point of contact for clients and third-party partners to ensure seamless coordination and issue resolution. Qualifications Bachelor's degree in Business, Supply Chain, Logistics, or related field (preferred) 7+ years of experience in transportation or logistics management, with multi-site or corporate-level oversight Proven success in leading large teams and managing P&L or departmental budgets Strong knowledge of DOT, OSHA, and other transportation regulations Excellent leadership, negotiation, and communication skills Proficiency in transportation management systems (TMS) and fleet maintenance software Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Transportation Manager - Leading Sheet Metal Manufacturer- Pomona, CA This Jobot Job is hosted by: Jamal Elkhateib Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $130,000 per hour A bit about us: Become part of a national leader in the metals manufacturing industry, serving a wide range of commercial and industrial markets with a reputation for quality, reliability, and innovation. With multiple locations across the U.S. and continued year-over-year growth, we're expanding our team to support increasing demand and new market opportunities. Join a stable, growth-oriented organization where teamwork, integrity, and operational excellence drive success! Why join us? Industry Leader: Nationally recognized organization in the metals manufacturing and processing industry, with multiple locations and a strong reputation for quality and reliability. Rapid Growth: Experiencing 20%+ year-over-year revenue growth with continued expansion-offering excellent opportunities for advancement. Superior Fleet Resources: Operate a modern, diversified fleet capable of handling everything from local deliveries to large-scale hauls. Comprehensive Benefits: Annual Bonus incentives, 100% employer-paid medical, dental, and vision; 401(k) with company match; PTO, and company-paid life insurance. Strong Culture: A people-focused environment built on integrity, teamwork, and safety-where great performance is recognized and rewarded. Job Details We're seeking a results-driven Corporate Transportation Manager to lead the strategy, development, and daily operations of a multi-location transportation network. This individual will oversee all aspects of fleet operations, including safety, compliance, equipment, personnel, and cost management to ensure efficiency, profitability, and superior customer service. The ideal candidate is an experienced transportation leader who thrives in a fast-paced environment, excels at optimizing logistics systems, and inspires teams to deliver operational excellence across multiple sites. Key Responsibilities Strategic Planning: Develop and implement transportation strategies that optimize routing, capacity utilization, and service levels while minimizing costs. Operational Leadership: Oversee scheduling, routing, dispatching, and fleet maintenance to ensure all vehicles operate safely, legally, and efficiently. Team Development: Recruit, train, and lead transportation personnel, including supervisors and drivers, fostering a culture of safety, accountability, and continuous improvement. Cost & Contract Management: Negotiate and manage vendor and carrier contracts, ensuring competitive rates and high-quality service delivery. Cross-Functional Collaboration: Partner with operations, logistics, and customer service teams to align transportation activities with company objectives and customer commitments. Performance Optimization: Monitor KPIs, service levels, and budgets to identify inefficiencies, resolve issues, and implement process improvements. Safety & Compliance: Ensure all operations meet federal, state, and local transportation regulations and promote a strong safety culture through training and audits. Customer & Vendor Relations: Act as a primary point of contact for clients and third-party partners to ensure seamless coordination and issue resolution. Qualifications Bachelor's degree in Business, Supply Chain, Logistics, or related field (preferred) 7+ years of experience in transportation or logistics management, with multi-site or corporate-level oversight Proven success in leading large teams and managing P&L or departmental budgets Strong knowledge of DOT, OSHA, and other transportation regulations Excellent leadership, negotiation, and communication skills Proficiency in transportation management systems (TMS) and fleet maintenance software Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Transdev
Phoenix, Arizona
Dispatcher/Controller Transdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients.We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $48,000 - Maximum $51,000 annually. Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 7 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Provide verbal direction to Bus Operators, and verbal assistance to Road Supervisors, Police, Fire, along with other City Agencies. Pro-actively intervenes, using all available resources, to ensure that the safest high- quality service is provided. Collaborates with local Transdev operating divisions and the Client regarding service interruptions, on time performance issues, detours, bus stop concerns, lost & found items, service capacity and other needs. Make detailed documentation within Clever- CAD various data base systems, information on service incidents including; accidents, medical/first responder, mechanical defects/road calls, full & passing events, etc. Documents and refers operators who need retraining or disciplinary actions to the appropriate Operations Manager as directed by OCC Manager. Responsible for front-line support of Bus Operators regarding safety, revenue service and scheduling to ensure high quality transit delivery service to customers. Work is performed in a unionized environment. The OCC is responsible for all revenue bus service, radio communications, vehicle fleet management, planning and directing bus operations, coordination of transit supervisors, spontaneous decision making, answering phone calls, performing computer data entry tasks, and management of extra-board operators. Must be knowledgeable of extra-board work rules, and union contract. Proficient with Microsoft Applications, Clever CAD mapping software, and HASTUS. Work in conjunction with Police and Fire Departments, Transit Enforcement Unit, along with other City departments for emergency and routine situations and to ensure transit safety. Works closely with and in support of bus operators, transit supervisors, and other departments to ensure quality customer service delivery. Responds to radio calls in a professional and helpful manner, ensuring that actions taken are prompt and effective for handling the variety of situations that occur daily. Including routine and emergency situations. You must maintain composure, professionalism, and courtesy always. Responsible for making on-the-spot analyses and decisions within the realm of authority, company policy, and labor agreements. Works varied hours, days and shifts, and fills in as necessary. Performs other related duties as assigned. Qualifications: High School Diploma or GED; Technical Degree preferred. 3-5 years' experience dispatching. Excellent verbal, interpersonal and customer service skills. Excellent skills in Microsoft Office Ability to use and master specialty transit relates software programs Ability to work effectively with little to no direct supervision Ability to quickly gain a thorough understanding of routes, schedules, fare structures, rules, company policies and procedures, operator and supervisor manuals, as well as the operator labor agreement. Must possess the capability to work in a team orientated environment. Problem solving and analytical skills. Ability to type at least 35 WPM Knowledge of two-way radio systems is essential Knowledge of the Metropolitan Phoenix area is a plus Knowledge of or ability to learn working systems of buses is a plus Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities Majority of work is accomplished in the Control Center at a station equipped with a telephone and three computer screens, keyboard, and two-way Radio microphone The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5417 Pay Group: 38J Cost Center: 709 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies . click apply for full job details
Dispatcher/Controller Transdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients.We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $48,000 - Maximum $51,000 annually. Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 7 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Provide verbal direction to Bus Operators, and verbal assistance to Road Supervisors, Police, Fire, along with other City Agencies. Pro-actively intervenes, using all available resources, to ensure that the safest high- quality service is provided. Collaborates with local Transdev operating divisions and the Client regarding service interruptions, on time performance issues, detours, bus stop concerns, lost & found items, service capacity and other needs. Make detailed documentation within Clever- CAD various data base systems, information on service incidents including; accidents, medical/first responder, mechanical defects/road calls, full & passing events, etc. Documents and refers operators who need retraining or disciplinary actions to the appropriate Operations Manager as directed by OCC Manager. Responsible for front-line support of Bus Operators regarding safety, revenue service and scheduling to ensure high quality transit delivery service to customers. Work is performed in a unionized environment. The OCC is responsible for all revenue bus service, radio communications, vehicle fleet management, planning and directing bus operations, coordination of transit supervisors, spontaneous decision making, answering phone calls, performing computer data entry tasks, and management of extra-board operators. Must be knowledgeable of extra-board work rules, and union contract. Proficient with Microsoft Applications, Clever CAD mapping software, and HASTUS. Work in conjunction with Police and Fire Departments, Transit Enforcement Unit, along with other City departments for emergency and routine situations and to ensure transit safety. Works closely with and in support of bus operators, transit supervisors, and other departments to ensure quality customer service delivery. Responds to radio calls in a professional and helpful manner, ensuring that actions taken are prompt and effective for handling the variety of situations that occur daily. Including routine and emergency situations. You must maintain composure, professionalism, and courtesy always. Responsible for making on-the-spot analyses and decisions within the realm of authority, company policy, and labor agreements. Works varied hours, days and shifts, and fills in as necessary. Performs other related duties as assigned. Qualifications: High School Diploma or GED; Technical Degree preferred. 3-5 years' experience dispatching. Excellent verbal, interpersonal and customer service skills. Excellent skills in Microsoft Office Ability to use and master specialty transit relates software programs Ability to work effectively with little to no direct supervision Ability to quickly gain a thorough understanding of routes, schedules, fare structures, rules, company policies and procedures, operator and supervisor manuals, as well as the operator labor agreement. Must possess the capability to work in a team orientated environment. Problem solving and analytical skills. Ability to type at least 35 WPM Knowledge of two-way radio systems is essential Knowledge of the Metropolitan Phoenix area is a plus Knowledge of or ability to learn working systems of buses is a plus Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities Majority of work is accomplished in the Control Center at a station equipped with a telephone and three computer screens, keyboard, and two-way Radio microphone The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5417 Pay Group: 38J Cost Center: 709 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies . click apply for full job details