Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: You will support Fannie Mae Capital Markets, an industry leader that who issued $1. 5 trillion of mortgage-backed securities in each of the past two years, providing in unparalleled liquidity to the housing finance market in the midst of a global pandemic. Your work matters to the 17.5 millions of US homeowners who depend on Fannie Mae to support their largest asset, their home. The scope and scale of Fannie Mae's MBS presence means you'll be solving problems critical to every part of the mortgage and MBS market. Unlike many other financial services firms many places in finance, Fannie Mae's mission-driven strategy means we care about borrowers, not just squeezing out every last basis point, and our dedication to work-life balance means we care about you, not just squeezing out every last minute of your day. You get to work on the most exciting challenges in finance with some of the smartest minds in Capital Markets at the center of the housing finance ecosystem.You will act as a coach, mentor, and subject matter expert to drive the success of portions of products or initiatives through the production of insights, new product or change recommendations, process improvement or automation, and predictive modeling. THE IMPACT YOU WILL MAKEThe Single Family - Data Science - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Provide tactical insights to the Capital Markets teams quickly through expertise in Fannie Mae's huge public and proprietary databases* Develop statistical and predictive models to inform new policies and decision making* Work with junior members of the team directly to help develop their technical and analytical skills* Build shared understanding with our partners in Capital Markets, help identify pain points in their work, and build solutions that alleviate those pain points* Uphold high standards for quality and accuracy in analytics Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 6 years of relevant work experience Functional Skills * Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Adept at managing project plans, resources, and people to ensure successful project completion* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Experience identifying and selecting strategic options, and identifying resources to meet the defined objectivesTechnical Skills* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* Expertise in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards* Expertise in using statistical methods, including: developing and testing hypotheses, times-series models and generalized linear models (GLM). * Expert in using R and RStudio for data exploration, modeling, and visualization especially using the tidyverse* Expert in using R Markdown and RShiny* Expert in using Rstudio, virtual environments (packrat/renv), workflow packages (e.g. drake/targets), and version control software (Git and Bitbucket) for reproducible research and collaboration* Advanced SQL skills (especially redshift) including experience with window functions, indexes and partitions, using with for temporary tables, and optimizing queriesDesired Experiences* Bachelor degree or equivalent* Experience with mortgages and MBS; including concepts like Credit Risk, Prepayment Risk, Bond Mathematics, etc.. * Experience with Credit Modeling and modern machine learning methods (ensembles and tree-based methods) * Experience using experimental design and causal inference * Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Experience using Atlassian software Jira, Bitbucket, and Confluence* Skilled in Tableau* Skilled in DBeaver SQL client software* Experience using APIs for developing or programming softwareAdditional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Job ID: REF9585U#LI-NR1
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: You will support Fannie Mae Capital Markets, an industry leader that who issued $1. 5 trillion of mortgage-backed securities in each of the past two years, providing in unparalleled liquidity to the housing finance market in the midst of a global pandemic. Your work matters to the 17.5 millions of US homeowners who depend on Fannie Mae to support their largest asset, their home. The scope and scale of Fannie Mae's MBS presence means you'll be solving problems critical to every part of the mortgage and MBS market. Unlike many other financial services firms many places in finance, Fannie Mae's mission-driven strategy means we care about borrowers, not just squeezing out every last basis point, and our dedication to work-life balance means we care about you, not just squeezing out every last minute of your day. You get to work on the most exciting challenges in finance with some of the smartest minds in Capital Markets at the center of the housing finance ecosystem.You will act as a coach, mentor, and subject matter expert to drive the success of portions of products or initiatives through the production of insights, new product or change recommendations, process improvement or automation, and predictive modeling. THE IMPACT YOU WILL MAKEThe Single Family - Data Science - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Provide tactical insights to the Capital Markets teams quickly through expertise in Fannie Mae's huge public and proprietary databases* Develop statistical and predictive models to inform new policies and decision making* Work with junior members of the team directly to help develop their technical and analytical skills* Build shared understanding with our partners in Capital Markets, help identify pain points in their work, and build solutions that alleviate those pain points* Uphold high standards for quality and accuracy in analytics Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 6 years of relevant work experience Functional Skills * Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Adept at managing project plans, resources, and people to ensure successful project completion* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Experience identifying and selecting strategic options, and identifying resources to meet the defined objectivesTechnical Skills* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* Expertise in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards* Expertise in using statistical methods, including: developing and testing hypotheses, times-series models and generalized linear models (GLM). * Expert in using R and RStudio for data exploration, modeling, and visualization especially using the tidyverse* Expert in using R Markdown and RShiny* Expert in using Rstudio, virtual environments (packrat/renv), workflow packages (e.g. drake/targets), and version control software (Git and Bitbucket) for reproducible research and collaboration* Advanced SQL skills (especially redshift) including experience with window functions, indexes and partitions, using with for temporary tables, and optimizing queriesDesired Experiences* Bachelor degree or equivalent* Experience with mortgages and MBS; including concepts like Credit Risk, Prepayment Risk, Bond Mathematics, etc.. * Experience with Credit Modeling and modern machine learning methods (ensembles and tree-based methods) * Experience using experimental design and causal inference * Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Experience using Atlassian software Jira, Bitbucket, and Confluence* Skilled in Tableau* Skilled in DBeaver SQL client software* Experience using APIs for developing or programming softwareAdditional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Job ID: REF9585U#LI-NR1
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Technology Risk - Risk Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will contribute to assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as collaborate with team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Experience determining business areas that pose potential risks to the enterprise. * Experience evaluating the impact of proposed risks to the enterprise.* Experience monitoring and reporting on information and processes to reduce risk using rigorous analysis.* Document and report on resolutions and control guidelines.* Partner with the team to review business strategies, and make decisions that will drive success in the face of shifting consumer behaviors and regulations.* Familiarity with executing technology risk assessments and knowledge of industry best practices/frameworks (COBIT 5, ISO 27002, NIST, CSF, ITIL, etc.) relating to IT processes and SOX internal controls such as technical resiliency/business continuity, network and infrastructure security, cybersecurity, cloud, automation, enterprise technology architecture, asset lifecycle and inventory management, release and configuration management, system development lifecycle, as well as technology platforms and controls (UNIX, Oracle, Windows, network devices, tools, LDAP/AD, DBMS, and cloud related infrastructure services such as AWS etc.).* Knowledge of the risk and control considerations for one or more modern and emerging technology areas, including but not limited to automation (robotics, cognitive, etc.), vulnerability management, cloud adoption, agile development and related web / mobile applications, and related infrastructure components.* Ability to thrive in ambiguous environments; to think creatively and develop new and innovative solutions. Ability to problem solve, design, and think through processes identifying key risks, gaps and mitigation strategies.* Skillful relationship builder and facilitator that can help drive success of an evolving program.* Experience working within internal audit, IT risk, or IT compliance function as an internal employee or as part of professional services firm. * Big Four assurance or advisory experience a plus.* Prior experience working on a large-scale change initiative to provide design leadership in large or complex development projects involving application development, migrations, and additions to existing applications.* Ability to evaluate new policies and procedures for operational and control impacts and governance, risk and compliance standards. May be asked to develop risk and operational reporting.* Strong negotiation and influencing skills required. Comfortable breaking down and presenting complex information to a wide array of audiences including senior executives. * Demonstrate and apply strong project management skills, inspire teamwork and collaborative spirit across internal customer and stakeholder teams.Tools* Skilled in Visio* Experience using RiskWorks* Experience using SharePoint* Skilled in ExcelAdditional Information: REF: REF9580EThe future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Technology Risk - Risk Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will contribute to assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as collaborate with team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Experience determining business areas that pose potential risks to the enterprise. * Experience evaluating the impact of proposed risks to the enterprise.* Experience monitoring and reporting on information and processes to reduce risk using rigorous analysis.* Document and report on resolutions and control guidelines.* Partner with the team to review business strategies, and make decisions that will drive success in the face of shifting consumer behaviors and regulations.* Familiarity with executing technology risk assessments and knowledge of industry best practices/frameworks (COBIT 5, ISO 27002, NIST, CSF, ITIL, etc.) relating to IT processes and SOX internal controls such as technical resiliency/business continuity, network and infrastructure security, cybersecurity, cloud, automation, enterprise technology architecture, asset lifecycle and inventory management, release and configuration management, system development lifecycle, as well as technology platforms and controls (UNIX, Oracle, Windows, network devices, tools, LDAP/AD, DBMS, and cloud related infrastructure services such as AWS etc.).* Knowledge of the risk and control considerations for one or more modern and emerging technology areas, including but not limited to automation (robotics, cognitive, etc.), vulnerability management, cloud adoption, agile development and related web / mobile applications, and related infrastructure components.* Ability to thrive in ambiguous environments; to think creatively and develop new and innovative solutions. Ability to problem solve, design, and think through processes identifying key risks, gaps and mitigation strategies.* Skillful relationship builder and facilitator that can help drive success of an evolving program.* Experience working within internal audit, IT risk, or IT compliance function as an internal employee or as part of professional services firm. * Big Four assurance or advisory experience a plus.* Prior experience working on a large-scale change initiative to provide design leadership in large or complex development projects involving application development, migrations, and additions to existing applications.* Ability to evaluate new policies and procedures for operational and control impacts and governance, risk and compliance standards. May be asked to develop risk and operational reporting.* Strong negotiation and influencing skills required. Comfortable breaking down and presenting complex information to a wide array of audiences including senior executives. * Demonstrate and apply strong project management skills, inspire teamwork and collaborative spirit across internal customer and stakeholder teams.Tools* Skilled in Visio* Experience using RiskWorks* Experience using SharePoint* Skilled in ExcelAdditional Information: REF: REF9580EThe future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Job Description: At Bank of America, our goal is to connect with and grow our relationships with individuals and businesses across the country. Each day, we engage with 67 million clients through a growing number of Client Professionals teamed with our world-class digital platform. We are looking to provide advice for our clients when they need us most - whether they're just starting out, buying a home, building a family, financing and growing a business or planning or investing for retirement. As part of our commitment, we're looking for the next generation of Wealth Management Banking Specialists -those with a passion for growing a long-term career and a drive to make our clients' financial lives better. If you're passionate about helping clients reach their financial goals, join Bank of America's Wealth Management Banking Specialists in one of Merrill's office locations nationwide. Wealth Management Banking Specialists partner with our Merrill Financial Advisors to provide comprehensive financial solutions to individual wealth management clients with assets generally in the range of $1-10 million. This includes all lending, saving, financing and transaction solutions as well as serving as the expert on all our Digital solutions (mobile and online). Wealth Management Banking Specialists also assist our Financial Advisor teams in navigating complex client situations to ensure our clients are provided the best client experience. As part of our team, you'll have access to industry leading financial solutions and a team of dedicated product specialists - all designed to meet the unique life priorities of your clients - priorities like managing operating expense, building wealth, financing, managing debt, buying a home, saving for college or planning for unexpected life events. As part of our team, you will benefit from personal coaching, a host of career opportunities, robust training programs and ongoing development and future career path opportunities. From day one, you'll receive training from our award-winning Academy at Bank of America. This program delivers hands-on practice, personalized coaching and classes that will help you become the specialist you want to be. With demonstrated success, you have unlimited career growth and the opportunity to advance in many roles within our company. We'll help you • Build a successful career at Bank of America through world-class training and onboarding programs that set you up for continued success now and in the future. • Continuously learn and grow, with ongoing career development support and opportunities for career advancement throughout our company. • Provide clients with a personalized rewarding experience by executing a variety of defined client engagement strategies through relationship calling, in-person conversations and referrals to specialists. • Grow your business knowledge and network by partnering with other experts in business, lending and investments. • Enhance your knowledge on core banking and investment solutions and connect clients to all of the solutions we provide. We're a culture that • Believes in responsible growth and has a proven dedication to supporting our clients and the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Rewards career-minded individuals who can work independently or within a team-based environment. • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. • Is committed to advancing our programs, tools, technology, and ways of working together on behalf of the client. • Always put our clients first to excel at serving their evolving needs. Required skills: • Demonstrates proven results exceeding goals in a client-centric, results-driven environment • Possesses strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building relationships and demonstrate a commitment to providing personalized service • Has demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals • Exhibits proven client service skills and the ability to resolve problems independently or escalate as needed to promote client satisfaction • Is able to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives • Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements to grow your career • Applies strong critical thinking and problem-solving skills to meet clients' needs • Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results • Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills • Is able to learn and understand technology to assist clients with the latest in Digital and Digital banking Desired skills: • Experience in the financial services industry working with high-end clients providing advice on products and solutions for any stage of their lives • Knowledge of banking (lending/savings/transactional) and investing products and services along the latest online and digital capabilities • Prior sales experience in a salary plus incentive environment with individual goals, where goals were routinely met or exceeded • Prior experience providing excellent service to high-end clients and excelling in that environment Job Band: H6 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 1500 --> Job Description: At Bank of America, our goal is to connect with and grow our relationships with individuals and businesses across the country. Each day, we engage with 67 million clients through a growing number of Client Professionals teamed with our world-class digital platform. We are looking to provide advice for our clients when they need us most - whether they're just starting out, buying a home, building a family, financing and growing a business or planning or investing for retirement. As part of our commitment, we're looking for the next generation of Wealth Management Banking Specialists -those with a passion for growing a long-term career and a drive to make our clients' financial lives better. If you're passionate about helping clients reach their financial goals, join Bank of America's Wealth Management Banking Specialists in one of Merrill's office locations nationwide. Wealth Management Banking Specialists partner with our Merrill Financial Advisors to provide comprehensive financial solutions to individual wealth management clients with assets generally in the range of $1-10 million. This includes all lending, saving, financing and transaction solutions as well as serving as the expert on all our Digital solutions (mobile and online). Wealth Management Banking Specialists also assist our Financial Advisor teams in navigating complex client situations to ensure our clients are provided the best client experience. As part of our team, you'll have access to industry leading financial solutions and a team of dedicated product specialists - all designed to meet the unique life priorities of your clients - priorities like managing operating expense, building wealth, financing, managing debt, buying a home, saving for college or planning for unexpected life events. As part of our team, you will benefit from personal coaching, a host of career opportunities, robust training programs and ongoing development and future career path opportunities. From day one, you'll receive training from our award-winning Academy at Bank of America. This program delivers hands-on practice, personalized coaching and classes that will help you become the specialist you want to be. With demonstrated success, you have unlimited career growth and the opportunity to advance in many roles within our company. We'll help you • Build a successful career at Bank of America through world-class training and onboarding programs that set you up for continued success now and in the future. • Continuously learn and grow, with ongoing career development support and opportunities for career advancement throughout our company. • Provide clients with a personalized rewarding experience by executing a variety of defined client engagement strategies through relationship calling, in-person conversations and referrals to specialists. • Grow your business knowledge and network by partnering with other experts in business, lending and investments. • Enhance your knowledge on core banking and investment solutions and connect clients to all of the solutions we provide. We're a culture that • Believes in responsible growth and has a proven dedication to supporting our clients and the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Rewards career-minded individuals who can work independently or within a team-based environment. • Believes diversity makes us stronger, so we can reflect..... click apply for full job details
02/26/2022
Full time
Job Description: At Bank of America, our goal is to connect with and grow our relationships with individuals and businesses across the country. Each day, we engage with 67 million clients through a growing number of Client Professionals teamed with our world-class digital platform. We are looking to provide advice for our clients when they need us most - whether they're just starting out, buying a home, building a family, financing and growing a business or planning or investing for retirement. As part of our commitment, we're looking for the next generation of Wealth Management Banking Specialists -those with a passion for growing a long-term career and a drive to make our clients' financial lives better. If you're passionate about helping clients reach their financial goals, join Bank of America's Wealth Management Banking Specialists in one of Merrill's office locations nationwide. Wealth Management Banking Specialists partner with our Merrill Financial Advisors to provide comprehensive financial solutions to individual wealth management clients with assets generally in the range of $1-10 million. This includes all lending, saving, financing and transaction solutions as well as serving as the expert on all our Digital solutions (mobile and online). Wealth Management Banking Specialists also assist our Financial Advisor teams in navigating complex client situations to ensure our clients are provided the best client experience. As part of our team, you'll have access to industry leading financial solutions and a team of dedicated product specialists - all designed to meet the unique life priorities of your clients - priorities like managing operating expense, building wealth, financing, managing debt, buying a home, saving for college or planning for unexpected life events. As part of our team, you will benefit from personal coaching, a host of career opportunities, robust training programs and ongoing development and future career path opportunities. From day one, you'll receive training from our award-winning Academy at Bank of America. This program delivers hands-on practice, personalized coaching and classes that will help you become the specialist you want to be. With demonstrated success, you have unlimited career growth and the opportunity to advance in many roles within our company. We'll help you • Build a successful career at Bank of America through world-class training and onboarding programs that set you up for continued success now and in the future. • Continuously learn and grow, with ongoing career development support and opportunities for career advancement throughout our company. • Provide clients with a personalized rewarding experience by executing a variety of defined client engagement strategies through relationship calling, in-person conversations and referrals to specialists. • Grow your business knowledge and network by partnering with other experts in business, lending and investments. • Enhance your knowledge on core banking and investment solutions and connect clients to all of the solutions we provide. We're a culture that • Believes in responsible growth and has a proven dedication to supporting our clients and the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Rewards career-minded individuals who can work independently or within a team-based environment. • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. • Is committed to advancing our programs, tools, technology, and ways of working together on behalf of the client. • Always put our clients first to excel at serving their evolving needs. Required skills: • Demonstrates proven results exceeding goals in a client-centric, results-driven environment • Possesses strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building relationships and demonstrate a commitment to providing personalized service • Has demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals • Exhibits proven client service skills and the ability to resolve problems independently or escalate as needed to promote client satisfaction • Is able to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives • Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements to grow your career • Applies strong critical thinking and problem-solving skills to meet clients' needs • Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results • Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills • Is able to learn and understand technology to assist clients with the latest in Digital and Digital banking Desired skills: • Experience in the financial services industry working with high-end clients providing advice on products and solutions for any stage of their lives • Knowledge of banking (lending/savings/transactional) and investing products and services along the latest online and digital capabilities • Prior sales experience in a salary plus incentive environment with individual goals, where goals were routinely met or exceeded • Prior experience providing excellent service to high-end clients and excelling in that environment Job Band: H6 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 1500 --> Job Description: At Bank of America, our goal is to connect with and grow our relationships with individuals and businesses across the country. Each day, we engage with 67 million clients through a growing number of Client Professionals teamed with our world-class digital platform. We are looking to provide advice for our clients when they need us most - whether they're just starting out, buying a home, building a family, financing and growing a business or planning or investing for retirement. As part of our commitment, we're looking for the next generation of Wealth Management Banking Specialists -those with a passion for growing a long-term career and a drive to make our clients' financial lives better. If you're passionate about helping clients reach their financial goals, join Bank of America's Wealth Management Banking Specialists in one of Merrill's office locations nationwide. Wealth Management Banking Specialists partner with our Merrill Financial Advisors to provide comprehensive financial solutions to individual wealth management clients with assets generally in the range of $1-10 million. This includes all lending, saving, financing and transaction solutions as well as serving as the expert on all our Digital solutions (mobile and online). Wealth Management Banking Specialists also assist our Financial Advisor teams in navigating complex client situations to ensure our clients are provided the best client experience. As part of our team, you'll have access to industry leading financial solutions and a team of dedicated product specialists - all designed to meet the unique life priorities of your clients - priorities like managing operating expense, building wealth, financing, managing debt, buying a home, saving for college or planning for unexpected life events. As part of our team, you will benefit from personal coaching, a host of career opportunities, robust training programs and ongoing development and future career path opportunities. From day one, you'll receive training from our award-winning Academy at Bank of America. This program delivers hands-on practice, personalized coaching and classes that will help you become the specialist you want to be. With demonstrated success, you have unlimited career growth and the opportunity to advance in many roles within our company. We'll help you • Build a successful career at Bank of America through world-class training and onboarding programs that set you up for continued success now and in the future. • Continuously learn and grow, with ongoing career development support and opportunities for career advancement throughout our company. • Provide clients with a personalized rewarding experience by executing a variety of defined client engagement strategies through relationship calling, in-person conversations and referrals to specialists. • Grow your business knowledge and network by partnering with other experts in business, lending and investments. • Enhance your knowledge on core banking and investment solutions and connect clients to all of the solutions we provide. We're a culture that • Believes in responsible growth and has a proven dedication to supporting our clients and the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Rewards career-minded individuals who can work independently or within a team-based environment. • Believes diversity makes us stronger, so we can reflect..... click apply for full job details
Senior Talent Acquisition Business Partner - Remote Contract Opportunity - ( 210006MG ) Description KinderCare Education is seeking a talented, Senior Recruiter and Business Partner to join our Talent Acquisition Team for a 6 month contract assignment. This is a remote opportunity and candidates can reside anywhere in the US. As a Talent Acquisition Business Partner, you will identify exceptional candidates for Leadership roles and other key complex positions within the Field Leadership organization.Our ideal candidate will have experience working as a trusted business advisor and consultative recruiting subject matter expert to senior leadership within a multi-unit business. The position requires the ability to actively source and develop candidates nationally across a diverse set of functional disciplines. Responsibilities Manages the full-cycle recruiting for exempt level leadership roles and other key openings in a virtual, multi-state environment. Consults with hiring managers on compensation and staffing strategies, candidate experience, and interview process. Identifies and leads opportunities for stake holder management as it relates to complex search strategies and interview processes. Consults with hiring managers and HR leaders on current and future talent needs, workforce planning and the future state of the organization. Understands strategic business objectives and organizational design to develop strategies to meet current and future staffing needs. Applies an in-depth understanding of the business environment, specific industry strategies, organizational structures and compensation practices in order to construct business cases for proposed solutions. Proactively educates hiring managers and HR leaders on local and national employment and labor market trends, as it relates to available talent pools. Proactively identifies and implements effective sourcing and recruiting strategies. Continuously builds and sustains a high-quality diverse pipeline of candidates for future opportunities. Conducts post interview debrief meetings to select finalists. Negotiates complex offers with candidates, inclusive of relocation packages, incentive plans, and hiring bonuses. Engages in timely and appropriate communications with all hiring managers, recruiting managers, candidates, peer recruiters, vendors and other stakeholders to create a highly positive experience. Consults, educates, and trains client groups on recruiting strategies, systems, and tools. Identifies opportunities to improve Talent Acquisition processes, technology and strategy across the enterprise. Qualifications 5+ years' experience in HR and recruiting, managing both high volume and executive level searches, preferably in highly matrixed, high-touch environments. Bachelor's Degree preferred. Strong candidate assessment skills with experience conducting behavioral interviews and interpreting candidate assessments for hiring managers Experience supporting, guiding, and influencing seasoned hiring managers through complex searches Ability to influence, consult, sell and negotiate complex offers with features including commission structures, short- and long-term incentive plans, and relocation packages Ability to generate top-tier passive candidates and implement effective recruiting strategies Ability to balance multiple priorities and meet deadlines; strong analytical and organizational skills Strong understanding of compensation, national employment trends, and candidate engagement strategies Ability to interpret and use financial and quantitative data to support business decisions Ability to adapt in a fast-changing environment KinderCare Education is the nation's leading early childhood and school-age education company, serving more than 300,000 children in 39 states and the District of Columbia. We employ more than 30,000 employees through more than 3,000 physical locations. At KinderCare Education, we make it our passion to nurture a sense of discovery, joy, and wonder in every child, every day, at every one of our centers. As the nation's leading private provider in accredited early childhood education, we're committed to delivering the highest-quality child care and educational opportunities for families and the dedicated professionals who serve them. In addition to a mission-driven and rewarding career, KinderCare Education provides a competitive compensation package which includes; full medical, dental, and vision coverage, discounted childcare, generous paid time off, a 401(k) savings plan and more. Primary Location : US-Illinois-Chicago Job : National Support Center Organization : NSC Schedule : Permanent Shift : Standard Job Type : Full-time Day Job Travel : No Job Posting : Nov 1, 2021, 7:11:48 PM
11/10/2021
Full time
Senior Talent Acquisition Business Partner - Remote Contract Opportunity - ( 210006MG ) Description KinderCare Education is seeking a talented, Senior Recruiter and Business Partner to join our Talent Acquisition Team for a 6 month contract assignment. This is a remote opportunity and candidates can reside anywhere in the US. As a Talent Acquisition Business Partner, you will identify exceptional candidates for Leadership roles and other key complex positions within the Field Leadership organization.Our ideal candidate will have experience working as a trusted business advisor and consultative recruiting subject matter expert to senior leadership within a multi-unit business. The position requires the ability to actively source and develop candidates nationally across a diverse set of functional disciplines. Responsibilities Manages the full-cycle recruiting for exempt level leadership roles and other key openings in a virtual, multi-state environment. Consults with hiring managers on compensation and staffing strategies, candidate experience, and interview process. Identifies and leads opportunities for stake holder management as it relates to complex search strategies and interview processes. Consults with hiring managers and HR leaders on current and future talent needs, workforce planning and the future state of the organization. Understands strategic business objectives and organizational design to develop strategies to meet current and future staffing needs. Applies an in-depth understanding of the business environment, specific industry strategies, organizational structures and compensation practices in order to construct business cases for proposed solutions. Proactively educates hiring managers and HR leaders on local and national employment and labor market trends, as it relates to available talent pools. Proactively identifies and implements effective sourcing and recruiting strategies. Continuously builds and sustains a high-quality diverse pipeline of candidates for future opportunities. Conducts post interview debrief meetings to select finalists. Negotiates complex offers with candidates, inclusive of relocation packages, incentive plans, and hiring bonuses. Engages in timely and appropriate communications with all hiring managers, recruiting managers, candidates, peer recruiters, vendors and other stakeholders to create a highly positive experience. Consults, educates, and trains client groups on recruiting strategies, systems, and tools. Identifies opportunities to improve Talent Acquisition processes, technology and strategy across the enterprise. Qualifications 5+ years' experience in HR and recruiting, managing both high volume and executive level searches, preferably in highly matrixed, high-touch environments. Bachelor's Degree preferred. Strong candidate assessment skills with experience conducting behavioral interviews and interpreting candidate assessments for hiring managers Experience supporting, guiding, and influencing seasoned hiring managers through complex searches Ability to influence, consult, sell and negotiate complex offers with features including commission structures, short- and long-term incentive plans, and relocation packages Ability to generate top-tier passive candidates and implement effective recruiting strategies Ability to balance multiple priorities and meet deadlines; strong analytical and organizational skills Strong understanding of compensation, national employment trends, and candidate engagement strategies Ability to interpret and use financial and quantitative data to support business decisions Ability to adapt in a fast-changing environment KinderCare Education is the nation's leading early childhood and school-age education company, serving more than 300,000 children in 39 states and the District of Columbia. We employ more than 30,000 employees through more than 3,000 physical locations. At KinderCare Education, we make it our passion to nurture a sense of discovery, joy, and wonder in every child, every day, at every one of our centers. As the nation's leading private provider in accredited early childhood education, we're committed to delivering the highest-quality child care and educational opportunities for families and the dedicated professionals who serve them. In addition to a mission-driven and rewarding career, KinderCare Education provides a competitive compensation package which includes; full medical, dental, and vision coverage, discounted childcare, generous paid time off, a 401(k) savings plan and more. Primary Location : US-Illinois-Chicago Job : National Support Center Organization : NSC Schedule : Permanent Shift : Standard Job Type : Full-time Day Job Travel : No Job Posting : Nov 1, 2021, 7:11:48 PM
The Assistant Manager is responsible for assisting in overseeing all day-to-day operations of Rockwell's and In Room Dining, ensuring that every guest experience is a memorable one. This position plays a key role in the Food and Beverage Department as part of the management team. All outlet managers are responsible for the fiscal success of both their managing outlet and the overall success of the Food and Beverage Department through teamwork, promotion & retention of associates, as well as creative problem solving. Essential Functions: Responsible for all day to day operations Developing all associates from line level to Asst. Restaurant Manager Meeting all financial goals in accordance to budget Working closely with the Chef de Cuisine of the outlet to create an atmosphere of teamwork Leadership to associates at all levels Approving all schedules created by management team Ensuring accurate and timely submission of payroll Communicate all resort news to associates as needed Attend all mandatory meeting within department and resort Following up with guest concerns in a timely fashion Assist in creating yearly operating budget Knowledge, Skills and Abilities Required: Associates degree required in Hospitality or related field; Bachelor's degree preferred. 1 year supervisory experience in a Food & Beverage Restaurant or outlet Must possess an outgoing personality and knowledge of superior customer service training. Must possess superior communication skills and the ability to manage workflow orders while developing positive FOH and BOH relationships. Must be at least 18 years of age Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays Must be able to speak English fluently Candidates must be able to lift/push/pull/carry no more the5-30 lbs Candidates must be able to stand continuously for 95%, operateequipment for 15%, kneel for20%, bend for 50%, climb for 35%, and drive for 0% of their scheduled shift Nemacolin requires all Associates to be vaccinated for COVID-19 Why work for Nemacolin? Located in the beautiful Laurel Highlands of Southwestern Pennsylvania, Nemacolin Woodlands Resort is the areas premier destination for launching a Five-Star, Five-Diamond career in the hospitality industry. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Our unique amenities and strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization by offering our associates competitive wages and a comprehensive benefits plan including: An attractive 401(k) plan Paid vacation, holidays and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments in order to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice and encouragement along the way. Awards and Accolades Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. recblid sdv8vuav9gajjb3kkzfpu3i45golwh
11/10/2021
Full time
The Assistant Manager is responsible for assisting in overseeing all day-to-day operations of Rockwell's and In Room Dining, ensuring that every guest experience is a memorable one. This position plays a key role in the Food and Beverage Department as part of the management team. All outlet managers are responsible for the fiscal success of both their managing outlet and the overall success of the Food and Beverage Department through teamwork, promotion & retention of associates, as well as creative problem solving. Essential Functions: Responsible for all day to day operations Developing all associates from line level to Asst. Restaurant Manager Meeting all financial goals in accordance to budget Working closely with the Chef de Cuisine of the outlet to create an atmosphere of teamwork Leadership to associates at all levels Approving all schedules created by management team Ensuring accurate and timely submission of payroll Communicate all resort news to associates as needed Attend all mandatory meeting within department and resort Following up with guest concerns in a timely fashion Assist in creating yearly operating budget Knowledge, Skills and Abilities Required: Associates degree required in Hospitality or related field; Bachelor's degree preferred. 1 year supervisory experience in a Food & Beverage Restaurant or outlet Must possess an outgoing personality and knowledge of superior customer service training. Must possess superior communication skills and the ability to manage workflow orders while developing positive FOH and BOH relationships. Must be at least 18 years of age Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays Must be able to speak English fluently Candidates must be able to lift/push/pull/carry no more the5-30 lbs Candidates must be able to stand continuously for 95%, operateequipment for 15%, kneel for20%, bend for 50%, climb for 35%, and drive for 0% of their scheduled shift Nemacolin requires all Associates to be vaccinated for COVID-19 Why work for Nemacolin? Located in the beautiful Laurel Highlands of Southwestern Pennsylvania, Nemacolin Woodlands Resort is the areas premier destination for launching a Five-Star, Five-Diamond career in the hospitality industry. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Our unique amenities and strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization by offering our associates competitive wages and a comprehensive benefits plan including: An attractive 401(k) plan Paid vacation, holidays and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments in order to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice and encouragement along the way. Awards and Accolades Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. recblid sdv8vuav9gajjb3kkzfpu3i45golwh
*Primary Location: *3003 Summit Blvd, Atlanta, GA, USA *Division: *Cox Automotive *Job Level: *Director/Senior Director *Travel: *Yes, 25 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210980 The Head of Engineering - Mobility will be the engineering lead that is responsible for the definition and execution of products and technology across all solution verticals within the Cox Automotive Mobility Solutions Group. This will include the evolution of our consumer mobility, fleet management, fleet services and emerging tech initiatives. This role will be a key member of the Mobility Product and Engineering leadership team and will work across Cox Automotive with leaders including Product, Marketing, Sales, Strategy and Operations to define and deliver on a product roadmap that enables strong market growth and achieve revenue targets. The individual in this role will be assist business operations in determining how to most effectively achieve business results utilizing engineering resources. This will be accomplished by having a deep understanding of business direction, development of roadmaps and plans, providing both strategic and tactical insights and leveraging internal and external resources. The ideal candidate for this role possesses a strong background in the creation of enterprise software platforms, in particular, for the Automotive industry. In addition, we're seeking a highly collaborative leader that is capable of building collaborative teams that work cross functionally with other departments and solutions. Extremely strong communication, organizational management, and presentation skills are a must for this leader. PRIMARY DUTIES AND RESPONSIBILITES * In concert with the Mobility Product team, establish product roadmaps and engineering roadmaps that foster the continued innovation, growth and evolution of Mobility business solution verticals. * Collaborate deeply with the Mobility team and the associated Business Strategy and Operations teams to drive and execute the vision and strategy for taking our products to the next level. * Provide thought leadership, domain experience, and deep collaboration to Cox Automotive's product and engineering teams both to continuing building toward our integrated, API-led Mobility platform. * Monitor key KPIs around product and engineering performance (operational, technical, usage/experience) and leverage that data to shape engineering activities. * Performs all duties inherent in a managerial role. Provides input for departmental budget, ensures training/cross training, career discussions, team member relation issues, and provides management approval for hiring, promotions, terminations, salary actions. * Balance architectural investment with client requirements in an objective, data-driven manner. * Lead and motivate product and engineering team members in creating and executing the business and product strategy through a well-planned engineering roadmap. * Leads the development and management of technology budgets in support of business objectives. * Be a trusted advisor to business partners regarding technology concerns, concepts, and opportunities. * Articulates the vision and strategic direction of the organization to the engineering teams; helps others translate strategic goals into tactical objectives. * Lead a team of 20+ engineering team members across multiple locations. Qualifications: * Bachelor's degree in engineering or computer science. MS strongly preferred * 12+ years of relevant experience required * At least 7 years of prior experience leading large scale engineering organizations in senior management level capacity * Business minded with the proven ability to translate product strategy and roadmaps into engineering execution plans * Demonstrated experience in a complex organization, with a proven track record of positive results and innovation * Prior experience integrating teams and building consensus with stakeholders * Strong business operations and financial acumen including the creation and management of budgets * Comfortable leading through ambiguity while managing multiple priorities in a fast-paced environment * Strong interpersonal skills including flexible, collaborative, positive attitude, highly motivated * Excellent presentation skills with the ability to convert analysis and plans into compelling, persuasive presentations * Demonstrated strong relationship-building and communication skills both across an organization and with external partners * Demonstrated experience and success leading and developing a team of professionals, as well as working across indirect reports and cross-functional partners. Naturally able to interact with all levels of the organization. * Strong knowledge of large scale lean/agile software delivery approaches Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
01/30/2021
Full time
*Primary Location: *3003 Summit Blvd, Atlanta, GA, USA *Division: *Cox Automotive *Job Level: *Director/Senior Director *Travel: *Yes, 25 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210980 The Head of Engineering - Mobility will be the engineering lead that is responsible for the definition and execution of products and technology across all solution verticals within the Cox Automotive Mobility Solutions Group. This will include the evolution of our consumer mobility, fleet management, fleet services and emerging tech initiatives. This role will be a key member of the Mobility Product and Engineering leadership team and will work across Cox Automotive with leaders including Product, Marketing, Sales, Strategy and Operations to define and deliver on a product roadmap that enables strong market growth and achieve revenue targets. The individual in this role will be assist business operations in determining how to most effectively achieve business results utilizing engineering resources. This will be accomplished by having a deep understanding of business direction, development of roadmaps and plans, providing both strategic and tactical insights and leveraging internal and external resources. The ideal candidate for this role possesses a strong background in the creation of enterprise software platforms, in particular, for the Automotive industry. In addition, we're seeking a highly collaborative leader that is capable of building collaborative teams that work cross functionally with other departments and solutions. Extremely strong communication, organizational management, and presentation skills are a must for this leader. PRIMARY DUTIES AND RESPONSIBILITES * In concert with the Mobility Product team, establish product roadmaps and engineering roadmaps that foster the continued innovation, growth and evolution of Mobility business solution verticals. * Collaborate deeply with the Mobility team and the associated Business Strategy and Operations teams to drive and execute the vision and strategy for taking our products to the next level. * Provide thought leadership, domain experience, and deep collaboration to Cox Automotive's product and engineering teams both to continuing building toward our integrated, API-led Mobility platform. * Monitor key KPIs around product and engineering performance (operational, technical, usage/experience) and leverage that data to shape engineering activities. * Performs all duties inherent in a managerial role. Provides input for departmental budget, ensures training/cross training, career discussions, team member relation issues, and provides management approval for hiring, promotions, terminations, salary actions. * Balance architectural investment with client requirements in an objective, data-driven manner. * Lead and motivate product and engineering team members in creating and executing the business and product strategy through a well-planned engineering roadmap. * Leads the development and management of technology budgets in support of business objectives. * Be a trusted advisor to business partners regarding technology concerns, concepts, and opportunities. * Articulates the vision and strategic direction of the organization to the engineering teams; helps others translate strategic goals into tactical objectives. * Lead a team of 20+ engineering team members across multiple locations. Qualifications: * Bachelor's degree in engineering or computer science. MS strongly preferred * 12+ years of relevant experience required * At least 7 years of prior experience leading large scale engineering organizations in senior management level capacity * Business minded with the proven ability to translate product strategy and roadmaps into engineering execution plans * Demonstrated experience in a complex organization, with a proven track record of positive results and innovation * Prior experience integrating teams and building consensus with stakeholders * Strong business operations and financial acumen including the creation and management of budgets * Comfortable leading through ambiguity while managing multiple priorities in a fast-paced environment * Strong interpersonal skills including flexible, collaborative, positive attitude, highly motivated * Excellent presentation skills with the ability to convert analysis and plans into compelling, persuasive presentations * Demonstrated strong relationship-building and communication skills both across an organization and with external partners * Demonstrated experience and success leading and developing a team of professionals, as well as working across indirect reports and cross-functional partners. Naturally able to interact with all levels of the organization. * Strong knowledge of large scale lean/agile software delivery approaches Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
About Us: We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $1.91 trillion in assets for clients around the world. PIMCO has over 2,800 employees in 17 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients. PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities. Position Description: With the acceleration of technology and the demand for digital readiness, the marketing environment is continually evolving, which provides a unique career opportunity for individuals who desire to be at the forefront of innovation. We seek results-oriented and highly motivated Marketing Associates to support this journey in both our Newport Beach, CA and Austin, TX offices. We have opportunities across several areas within Marketing, including Brand Strategy, Product Marketing, Retirement Marketing, Digital Marketing, and Corporate Strategy. About the Role Our Marketing Associates have a unique opportunity to: Play a meaningful role in helping to grow our global businesses and gain exposure to exciting business priorities Identify high-impact marketing opportunities that will deepen client relationships and drive business results Focus on authentic messaging, personalization, and thoughtful touchpoint sequencing to develop best-in-class campaigns If you have strong project management skills and are looking to join a dynamic and collaborative team, we would like to talk to you! Key Responsibilities As a Marketing Associate, you will be responsible for supporting our teams in reaching more clients and driving engagement and business results through personalized, client-centric experiences. Additional responsibilities may include: Supporting the development of marketing platforms that enable client-facing teams to easily and quickly reach more clients with highly personalized marketing campaigns Providing day-to-day execution and project management, including managing key deliverables, planning calendars, data gathering, team coordination, and acquiring approvals for marketing materials Coordinating campaign logistics, measurement, and refinement activities to service clients, nurture leads, and maximize cross and up-sell opportunities Working with the marketing and sales teams to understand the data relevant to optimize customer campaigns and outcomes and using this information to advise campaign evolution Collecting and analyzing metrics for all marketing-related activities, preparing reports for stakeholders, and making recommendations based on findings Working with global colleagues, including partners in client management, product management, compliance, technology, and all marketing departments (brand, design, digital, channel, editorial, messaging, and content) Coordinating closely with the global marketing function and others to ensure strict adherence to PIMCO's brand standards, ensuring global consistency Staying on top of industry and competitor best practices and trends Position Requirements: Position Requirements Minimum of a Bachelor's Degree 2-5 years of experience with marketing campaign management and project management; financial services industry preferred Hands-on experience developing and executing marketing campaigns, including ideation, design, build, quality assurance, metrics analysis and optimization Advanced proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, as well as the Adobe platform Ability to analyze data to identify takeaways and opportunities for optimization, and present these findings to stakeholders Committed to PIMCOs values: Collaboration, Openness, Responsibility and Excellence that allow us to bring the best to our clients and each other Preferred Qualifications Familiar with CRM systems and how client-facing teams handle lead generation and client engagement Professional Skills Requirements Exceptional organizational and project management skills, including the ability to multi-task and manage a large number of ongoing initiatives Demonstrated ability to deliver on assigned responsibilities through pursuing excellence, impeccable attention to detail, and use of effective interpersonal and communication skills Flexibility to adapt to shifting priorities, manage deadlines, and support or lead dynamic initiatives in a fast-paced environment Inquisitive self-starter, ability to thrive within the firm's fast paced and customer focused environment with shifts in priorities Quick learner and adaptable to learn new processes, concepts, and skills High emotional intelligence, flexibility, and resilience Proven competence in thinking strategically, analytically, conceptually, and innovatively, including the ability to synthesize and analyze data - independently and within a team Benefits: PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include: Medical, dental, and vision coverage Life insurance and travel coverage 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs Community involvement opportunities with The PIMCO Foundation in each PIMCO office
01/26/2021
Full time
About Us: We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $1.91 trillion in assets for clients around the world. PIMCO has over 2,800 employees in 17 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients. PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities. Position Description: With the acceleration of technology and the demand for digital readiness, the marketing environment is continually evolving, which provides a unique career opportunity for individuals who desire to be at the forefront of innovation. We seek results-oriented and highly motivated Marketing Associates to support this journey in both our Newport Beach, CA and Austin, TX offices. We have opportunities across several areas within Marketing, including Brand Strategy, Product Marketing, Retirement Marketing, Digital Marketing, and Corporate Strategy. About the Role Our Marketing Associates have a unique opportunity to: Play a meaningful role in helping to grow our global businesses and gain exposure to exciting business priorities Identify high-impact marketing opportunities that will deepen client relationships and drive business results Focus on authentic messaging, personalization, and thoughtful touchpoint sequencing to develop best-in-class campaigns If you have strong project management skills and are looking to join a dynamic and collaborative team, we would like to talk to you! Key Responsibilities As a Marketing Associate, you will be responsible for supporting our teams in reaching more clients and driving engagement and business results through personalized, client-centric experiences. Additional responsibilities may include: Supporting the development of marketing platforms that enable client-facing teams to easily and quickly reach more clients with highly personalized marketing campaigns Providing day-to-day execution and project management, including managing key deliverables, planning calendars, data gathering, team coordination, and acquiring approvals for marketing materials Coordinating campaign logistics, measurement, and refinement activities to service clients, nurture leads, and maximize cross and up-sell opportunities Working with the marketing and sales teams to understand the data relevant to optimize customer campaigns and outcomes and using this information to advise campaign evolution Collecting and analyzing metrics for all marketing-related activities, preparing reports for stakeholders, and making recommendations based on findings Working with global colleagues, including partners in client management, product management, compliance, technology, and all marketing departments (brand, design, digital, channel, editorial, messaging, and content) Coordinating closely with the global marketing function and others to ensure strict adherence to PIMCO's brand standards, ensuring global consistency Staying on top of industry and competitor best practices and trends Position Requirements: Position Requirements Minimum of a Bachelor's Degree 2-5 years of experience with marketing campaign management and project management; financial services industry preferred Hands-on experience developing and executing marketing campaigns, including ideation, design, build, quality assurance, metrics analysis and optimization Advanced proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, as well as the Adobe platform Ability to analyze data to identify takeaways and opportunities for optimization, and present these findings to stakeholders Committed to PIMCOs values: Collaboration, Openness, Responsibility and Excellence that allow us to bring the best to our clients and each other Preferred Qualifications Familiar with CRM systems and how client-facing teams handle lead generation and client engagement Professional Skills Requirements Exceptional organizational and project management skills, including the ability to multi-task and manage a large number of ongoing initiatives Demonstrated ability to deliver on assigned responsibilities through pursuing excellence, impeccable attention to detail, and use of effective interpersonal and communication skills Flexibility to adapt to shifting priorities, manage deadlines, and support or lead dynamic initiatives in a fast-paced environment Inquisitive self-starter, ability to thrive within the firm's fast paced and customer focused environment with shifts in priorities Quick learner and adaptable to learn new processes, concepts, and skills High emotional intelligence, flexibility, and resilience Proven competence in thinking strategically, analytically, conceptually, and innovatively, including the ability to synthesize and analyze data - independently and within a team Benefits: PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include: Medical, dental, and vision coverage Life insurance and travel coverage 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs Community involvement opportunities with The PIMCO Foundation in each PIMCO office
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott's life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health. Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics. Summary Our Diagnostics Business has an opportunity for an AlinIQ Informatics Support Analyst to provide post implementation support to customers for AlinIQ products. This is a remote position that can be based anywhere in the US near an airport and will be required to cover a 10:00am to 7:00pm (Eastern Time) shift. The position requires up to 25% travel and will rotate on call responsibilities. What You'll Do Become a trusted advisor to customers Serve as a technical liaison into other parts of Abbott, AlinIQ Professional Services Center of Excellence, R&D, and Quality, for customer reported issues Provide feature/ product enhancement input based on customer feedback Maintain and assume accountability for a culture of high customer service Provide phone and email customer support and troubleshooting assistance along with taking care of all relevant documentation for AlinIQ informatics products Track and report on customer support activities and related metrics Revise and keep up to date, all relevant systems of record Participate in team and customer meetings effectively Education And Experience You'll Bring Required Bachelor's degree in Science, Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines 4-6 years of relevant experience installing, configuring and/ or maintaining and supporting diagnostics laboratory informatics applications Sound understanding of diagnostics laboratory workflows and related technologies Demonstrated understanding of one or more products such as laboratory information systems, middleware, or inventory management systems used in diagnostics laboratories Hands on experience with customer troubleshooting and support for one or more laboratory information systems Independently able to provide customer support with a high degree of commitment and quality, and an aptitude to understand customer problems & pain points, identify root cause, and provide remediation Technical proficiency with general business applications such as MS Office, SmartSheet Attention to detail and a concern for quality Able to innovate; willing to bring ideas forward, escalate issues and risks in a positive way Preferred Implementation and configuration experience for laboratory informatics software, laboratory information systems (LIS), laboratory workflow and operations Hands on experience with Abbott Diagnostics instrument systems and AlinIQ Expert level knowledge of Windows Operating systems (server and workstation), in networking and non-networking environments and experience with Linux Proficiency with system architecture and networking concepts Background in medical technology or laboratory LIS Experience with Lab Automation Strong verbal and written communication skills with excellent customer facing capabilities WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. We offer: Training and career development, with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plans Health care and well-being programs including medical, dental, vision, wellness and occupational health programs Paid time off 401(k) retirement savings with a generous company match The stability of a company with a record of strong financial performance and history of being actively involved in local communities Learn more about our benefits that add real value to your life to help you live fully: Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on CTS/CS/PROF2/4004
01/14/2021
Full time
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott's life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health. Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics. Summary Our Diagnostics Business has an opportunity for an AlinIQ Informatics Support Analyst to provide post implementation support to customers for AlinIQ products. This is a remote position that can be based anywhere in the US near an airport and will be required to cover a 10:00am to 7:00pm (Eastern Time) shift. The position requires up to 25% travel and will rotate on call responsibilities. What You'll Do Become a trusted advisor to customers Serve as a technical liaison into other parts of Abbott, AlinIQ Professional Services Center of Excellence, R&D, and Quality, for customer reported issues Provide feature/ product enhancement input based on customer feedback Maintain and assume accountability for a culture of high customer service Provide phone and email customer support and troubleshooting assistance along with taking care of all relevant documentation for AlinIQ informatics products Track and report on customer support activities and related metrics Revise and keep up to date, all relevant systems of record Participate in team and customer meetings effectively Education And Experience You'll Bring Required Bachelor's degree in Science, Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines 4-6 years of relevant experience installing, configuring and/ or maintaining and supporting diagnostics laboratory informatics applications Sound understanding of diagnostics laboratory workflows and related technologies Demonstrated understanding of one or more products such as laboratory information systems, middleware, or inventory management systems used in diagnostics laboratories Hands on experience with customer troubleshooting and support for one or more laboratory information systems Independently able to provide customer support with a high degree of commitment and quality, and an aptitude to understand customer problems & pain points, identify root cause, and provide remediation Technical proficiency with general business applications such as MS Office, SmartSheet Attention to detail and a concern for quality Able to innovate; willing to bring ideas forward, escalate issues and risks in a positive way Preferred Implementation and configuration experience for laboratory informatics software, laboratory information systems (LIS), laboratory workflow and operations Hands on experience with Abbott Diagnostics instrument systems and AlinIQ Expert level knowledge of Windows Operating systems (server and workstation), in networking and non-networking environments and experience with Linux Proficiency with system architecture and networking concepts Background in medical technology or laboratory LIS Experience with Lab Automation Strong verbal and written communication skills with excellent customer facing capabilities WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. We offer: Training and career development, with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plans Health care and well-being programs including medical, dental, vision, wellness and occupational health programs Paid time off 401(k) retirement savings with a generous company match The stability of a company with a record of strong financial performance and history of being actively involved in local communities Learn more about our benefits that add real value to your life to help you live fully: Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on CTS/CS/PROF2/4004
