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Capital One
Business Director- Card Technology Strategy
Capital One New York, New York
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. As a leader on the Card Technology Strategy team, you will work closely with Card's Divisional CIO to define and shape Card Tech's strategic agenda; unlocking the biggest opportunities, and tackling some of the most challenging problems related to our technology and business imperatives. You will lead the collaborative problem solving process in partnership with senior stakeholders across tech, product, and the card business. The successful candidate brings a strong foundation in corporate strategy or top-tier management consulting, with experience developing visionary strategies, and a passion for technology. Prior experience in technology and/or digital topics (e.g., software development, cyber, data, digital customer experiences, tech talent transformation) is preferred. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic and analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor's Degree At least 4 years of experience performing quantitative analysis At least 4 years of experience performing qualitative analysis At least 2 years of experience performing people management At least 2 years of experience performing project management Preferred Qualifications: Master's Degree 2+ years of experience in financial services 1+ year of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $230,400 - $263,000 for Business Director Richmond, VA: $209,500 - $239,100 for Business Director New York, NY: $251,400 - $286,900 for Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/26/2026
Full time
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. As a leader on the Card Technology Strategy team, you will work closely with Card's Divisional CIO to define and shape Card Tech's strategic agenda; unlocking the biggest opportunities, and tackling some of the most challenging problems related to our technology and business imperatives. You will lead the collaborative problem solving process in partnership with senior stakeholders across tech, product, and the card business. The successful candidate brings a strong foundation in corporate strategy or top-tier management consulting, with experience developing visionary strategies, and a passion for technology. Prior experience in technology and/or digital topics (e.g., software development, cyber, data, digital customer experiences, tech talent transformation) is preferred. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic and analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor's Degree At least 4 years of experience performing quantitative analysis At least 4 years of experience performing qualitative analysis At least 2 years of experience performing people management At least 2 years of experience performing project management Preferred Qualifications: Master's Degree 2+ years of experience in financial services 1+ year of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $230,400 - $263,000 for Business Director Richmond, VA: $209,500 - $239,100 for Business Director New York, NY: $251,400 - $286,900 for Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Santander Holdings USA Inc
CIB - Finance Product Control Vice President
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. Manages and monitors any large project or process implementation within the Finance function. Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. Ensures compliance and regulatory standards are met within the department. Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. Collaborates with other finance department managers to support overall department goals and objectives. Advises senior management on the best practices needed to meet defined goals and objectives. Manages projects and initiatives as requested by senior management. Establishes and maintains collaborative relationships with internal and external stakeholders. Improves existing processes and practices within the Accounting department. Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. Coaches, reviews, and delegates work to junior professionals as needed. CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive . Ability to multi-task and meet strict deadlines. Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Ability to maintain and report on confidential information in an appropriate manner. Strong interpersonal, supervisory, and customer service skills required. Strong attention to details and can analyze information quickly. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: Experience in Corporate and Investment banking, Operations, or Product Control within financial services Experience in Microsoft Office products. Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. Manages and monitors any large project or process implementation within the Finance function. Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. Ensures compliance and regulatory standards are met within the department. Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. Collaborates with other finance department managers to support overall department goals and objectives. Advises senior management on the best practices needed to meet defined goals and objectives. Manages projects and initiatives as requested by senior management. Establishes and maintains collaborative relationships with internal and external stakeholders. Improves existing processes and practices within the Accounting department. Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. Coaches, reviews, and delegates work to junior professionals as needed. CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive . Ability to multi-task and meet strict deadlines. Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Ability to maintain and report on confidential information in an appropriate manner. Strong interpersonal, supervisory, and customer service skills required. Strong attention to details and can analyze information quickly. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: Experience in Corporate and Investment banking, Operations, or Product Control within financial services Experience in Microsoft Office products. Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
USAA
Life Actuarial Valuation, Reporting, and Forecasting Actuary
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Life Actuarial Valuation, Reporting, and Forecasting Actuary, you will be responsible for Life or Annuity reserving, reporting, or forecasting. They will be part of a critical team working closely with both the Life Company and Finance teams. Coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. May make recommendations for model adjustments and improvements, when appropriate. Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Advises management on issues and serves as a primary resource for their individual team members on escalated issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: 5+ years of Moody's AXIS experience Advanced degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310-$243,340 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Life Actuarial Valuation, Reporting, and Forecasting Actuary, you will be responsible for Life or Annuity reserving, reporting, or forecasting. They will be part of a critical team working closely with both the Life Company and Finance teams. Coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. May make recommendations for model adjustments and improvements, when appropriate. Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Advises management on issues and serves as a primary resource for their individual team members on escalated issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: 5+ years of Moody's AXIS experience Advanced degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310-$243,340 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Santander Holdings USA Inc
CIB - Finance Product Control Vice President
Santander Holdings USA Inc Miami, Florida
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. Manages and monitors any large project or process implementation within the Finance function. Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. Ensures compliance and regulatory standards are met within the department. Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. Collaborates with other finance department managers to support overall department goals and objectives. Advises senior management on the best practices needed to meet defined goals and objectives. Manages projects and initiatives as requested by senior management. Establishes and maintains collaborative relationships with internal and external stakeholders. Improves existing processes and practices within the Accounting department. Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. Coaches, reviews, and delegates work to junior professionals as needed. CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive . Ability to multi-task and meet strict deadlines. Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Ability to maintain and report on confidential information in an appropriate manner. Strong interpersonal, supervisory, and customer service skills required. Strong attention to details and can analyze information quickly. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: Experience in Corporate and Investment banking, Operations, or Product Control within financial services Experience in Microsoft Office products. Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. Manages and monitors any large project or process implementation within the Finance function. Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. Ensures compliance and regulatory standards are met within the department. Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. Collaborates with other finance department managers to support overall department goals and objectives. Advises senior management on the best practices needed to meet defined goals and objectives. Manages projects and initiatives as requested by senior management. Establishes and maintains collaborative relationships with internal and external stakeholders. Improves existing processes and practices within the Accounting department. Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. Coaches, reviews, and delegates work to junior professionals as needed. CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive . Ability to multi-task and meet strict deadlines. Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Ability to maintain and report on confidential information in an appropriate manner. Strong interpersonal, supervisory, and customer service skills required. Strong attention to details and can analyze information quickly. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: Experience in Corporate and Investment banking, Operations, or Product Control within financial services Experience in Microsoft Office products. Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
MI WINDOWS AND DOORS
Director of Product, Vinyl & Composites
MI WINDOWS AND DOORS Harrisburg, Pennsylvania
Job Description MITER Brands , also known as Milgard, MI Windows & Doors and PGTI, is one of the nation's largest residential vinyl & composite window and door manufacturers that provides a leading portfolio of brands for the new construction and replacement segments - and we're growing. We are seeking a visionary and dynamic leader to serve as Director of Product, Vinyl & Composites, a newly created role established to set the long term direction for MITER Brands Vinyl and Composite product portfolio. This position exists to define and lead a clear product vision and strategy that aligns with enterprise objectives and delivers measurable business success through disciplined prioritization, efficient execution, and strong cross functional leadership. Anticipated Pay Range: $151,000/Yr. - $190,000/Yr., depending on experience and qualifications. The Director of Product, Vinyl & Composites will establish and lead the strategic direction for how Vinyl and Composite products are envisioned, developed, launched, optimized, and evolved to drive growth, differentiation, and customer value. As a new leadership role, this position will shape the future of the portfolio while building and scaling a high performing product organization. The leader will act with purpose to ensure initiatives advance MITER Brands bold vision to build the most valued window and door brand in America through disciplined prioritization, cross functional collaboration, clear measures of success, and the ability to inspire teams through cultural and organizational change. Responsibilities Set the strategic vision, direction, and product strategy for MITER Brands Vinyl and Composite products, translating enterprise objectives into clear priorities, roadmaps, and measurable business outcomes. Build, lead, and scale a high performing product organization by aligning Product Management teams around a clear strategic vision and customer focused product roadmap. Own the full product portfolio lifecycle, including new product launches, line extensions, optimizations, and consolidations, maintain strong focus on growth, differentiation and customer value. Serve as the enterprise voice of Window and Door Products, ensuring investments, initiatives, and resources are prioritized based on strategic impact, customer value, and financial performance. Partner cross functionally with Sales, Engineering, Operations, Supply Chain, IT, Finance, Marketing, and Channel teams to deliver product and channel initiatives that balance innovation, quality, profitability, and speed to market. Drive disciplined execution and operational excellence by establishing governance, success metrics, and decision frameworks that ensure accountability, efficient prioritization, and consistent results. Inspire, develop, and mentor leaders while fostering a purpose driven culture focused on delivering exceptional products, services, and customer experiences every day, everywhere. Qualifications Bachelor's degree in marketing, business, or related field (or equivalent job-related experience). 10+ years of leadership experience in product management or related disciplines, preferably within building products, manufacturing, or adjacent industries. Experience launching and managing complex product portfolios strongly preferred. Proven ability to establish strategic direction and translate vision into measurable business results. Experience in pricing strategy, product lifecycle management, portfolio optimization, and customer-facing technology solutions. Strong capability in prioritization, decision frameworks, and performance measurement to ensure efficient use of resources. Exceptional communication, influence, and change management skills What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
05/26/2026
Full time
Job Description MITER Brands , also known as Milgard, MI Windows & Doors and PGTI, is one of the nation's largest residential vinyl & composite window and door manufacturers that provides a leading portfolio of brands for the new construction and replacement segments - and we're growing. We are seeking a visionary and dynamic leader to serve as Director of Product, Vinyl & Composites, a newly created role established to set the long term direction for MITER Brands Vinyl and Composite product portfolio. This position exists to define and lead a clear product vision and strategy that aligns with enterprise objectives and delivers measurable business success through disciplined prioritization, efficient execution, and strong cross functional leadership. Anticipated Pay Range: $151,000/Yr. - $190,000/Yr., depending on experience and qualifications. The Director of Product, Vinyl & Composites will establish and lead the strategic direction for how Vinyl and Composite products are envisioned, developed, launched, optimized, and evolved to drive growth, differentiation, and customer value. As a new leadership role, this position will shape the future of the portfolio while building and scaling a high performing product organization. The leader will act with purpose to ensure initiatives advance MITER Brands bold vision to build the most valued window and door brand in America through disciplined prioritization, cross functional collaboration, clear measures of success, and the ability to inspire teams through cultural and organizational change. Responsibilities Set the strategic vision, direction, and product strategy for MITER Brands Vinyl and Composite products, translating enterprise objectives into clear priorities, roadmaps, and measurable business outcomes. Build, lead, and scale a high performing product organization by aligning Product Management teams around a clear strategic vision and customer focused product roadmap. Own the full product portfolio lifecycle, including new product launches, line extensions, optimizations, and consolidations, maintain strong focus on growth, differentiation and customer value. Serve as the enterprise voice of Window and Door Products, ensuring investments, initiatives, and resources are prioritized based on strategic impact, customer value, and financial performance. Partner cross functionally with Sales, Engineering, Operations, Supply Chain, IT, Finance, Marketing, and Channel teams to deliver product and channel initiatives that balance innovation, quality, profitability, and speed to market. Drive disciplined execution and operational excellence by establishing governance, success metrics, and decision frameworks that ensure accountability, efficient prioritization, and consistent results. Inspire, develop, and mentor leaders while fostering a purpose driven culture focused on delivering exceptional products, services, and customer experiences every day, everywhere. Qualifications Bachelor's degree in marketing, business, or related field (or equivalent job-related experience). 10+ years of leadership experience in product management or related disciplines, preferably within building products, manufacturing, or adjacent industries. Experience launching and managing complex product portfolios strongly preferred. Proven ability to establish strategic direction and translate vision into measurable business results. Experience in pricing strategy, product lifecycle management, portfolio optimization, and customer-facing technology solutions. Strong capability in prioritization, decision frameworks, and performance measurement to ensure efficient use of resources. Exceptional communication, influence, and change management skills What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Santander Holdings USA Inc
CIB Executive Director, Credit Risk - Project Finance 2nd Line of Defense
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This is a senior leadership role within Santander's U.S. Corporate Investment Banking Structured Finance Credit Risk organization (2nd Line of Defense), responsible for shaping and overseeing the firm's Project Finance ("PF") and Renewable Energy Tax Equity risk agenda. The CIB Executive Director will act as a key decision-maker and trusted advisor to senior management, providing independent credit judgment on complex, high-profile transactions while influencing portfolio strategy, risk appetite, and underwriting standards across the platform. This position offers the opportunity to lead, build, and scale a critical risk function aligned to one of the most active sectors in the market-energy transition, infrastructure, and digital assets. The role carries significant credit approval authority and influence over transaction outcomes, with direct visibility to senior risk committees and executive leadership. The successful candidate will play a central role in ensuring that Santander continues to grow its PF franchise in a disciplined, risk-focused, and regulator-credible manner. The role will report directly to the Head of Structured Finance Credit Risk in the US and lead and further develop a high-performing team of credit risk professionals, with responsibility for strengthening the PF risk platform, enhancing underwriting standards, and scaling capabilities in line with business growth. This position offers continued technical development, increasing credit responsibility, and long-term growth within Santander's risk organization. Coverage Areas: Renewable Energy (Wind, Solar, Battery Storage) Renewable Energy Tax Equity (including Tax Equity structures) Liquefied Natural Gas (LNG) Data Centers and Digital Infrastructure Midstream and downstream infrastructure Transaction Leadership & Independent Credit Decisioning Provide independent approval, oversight, and effective challenge on all U.S. PF and Tax Equity transactions, including new originations, amendments, renewals, and restructurings. Exercise sound credit judgment on complex structures, assessing financial models, contractual frameworks, and key risk mitigants. Ensure underwriting reflects robust downside analysis, stress scenarios, and disciplined credit standards. Influence transaction outcomes through active engagement with Front Office and Underwriting teams. Portfolio Strategy & Risk Governance Shape and oversee the PF portfolio strategy, including sector focus, concentration management, and risk appetite calibration. Monitor portfolio performance, including risk migration, stress sensitivities, and emerging vulnerabilities. Ensure alignment of exposures across Banking Book frameworks with regulatory expectations. Escalate material risks and trends to senior management and governance forums with clarity and authority. Credit Policy Leadership Drive the ongoing development and enhancement of PF credit policies, underwriting standards, and risk frameworks. Strengthen consistency and rigor across transactions, sectors, and business lines. Oversee control frameworks, including issue identification, remediation, and testing effectiveness. Support the evolution of the PF risk platform in line with business growth and market complexity. Regulatory Engagement & Credibility Serve as a senior representative in regulatory examinations, internal audits, and supervisory interactions. Ensure exam readiness and timely remediation of findings and risk issues. Maintain clear, defensible documentation and governance practices aligned with regulatory expectations. Reinforce Santander's reputation as a disciplined and credible PF lender. Produce and oversee clear, accurate, and decision-useful risk reporting for senior management, risk committees, and regulators. Leadership & Risk Culture Lead and develop a high-performing team, fostering strong technical skills and risk judgment. Act as a subject matter expert on U.S. PF and Tax Equity risk . Partner with senior stakeholders across Risk, Front Office, and executive leadership to support disciplined growth and strategic decision-making. Promote a culture of accountability, transparency, and effective challenge. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10+ years of experience in Credit Risk, PF, Capital Markets, or Underwriting. Extensive experience in U.S. PF credit risk within a regulated financial institution. Proven track record in a 2nd Line of Defense or independent credit risk role. Demonstrated ability to operate at a senior level, influencing stakeholders and challenging effectively. Strong understanding of stress testing and capital considerations. Experience with capital markets execution, including securitization and public take-outs. Track record of regulatory engagement, exam management, and issue remediation. Excellent judgment, communication skills, and executive presence. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $205,000.00 USD Maximum: $270,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This is a senior leadership role within Santander's U.S. Corporate Investment Banking Structured Finance Credit Risk organization (2nd Line of Defense), responsible for shaping and overseeing the firm's Project Finance ("PF") and Renewable Energy Tax Equity risk agenda. The CIB Executive Director will act as a key decision-maker and trusted advisor to senior management, providing independent credit judgment on complex, high-profile transactions while influencing portfolio strategy, risk appetite, and underwriting standards across the platform. This position offers the opportunity to lead, build, and scale a critical risk function aligned to one of the most active sectors in the market-energy transition, infrastructure, and digital assets. The role carries significant credit approval authority and influence over transaction outcomes, with direct visibility to senior risk committees and executive leadership. The successful candidate will play a central role in ensuring that Santander continues to grow its PF franchise in a disciplined, risk-focused, and regulator-credible manner. The role will report directly to the Head of Structured Finance Credit Risk in the US and lead and further develop a high-performing team of credit risk professionals, with responsibility for strengthening the PF risk platform, enhancing underwriting standards, and scaling capabilities in line with business growth. This position offers continued technical development, increasing credit responsibility, and long-term growth within Santander's risk organization. Coverage Areas: Renewable Energy (Wind, Solar, Battery Storage) Renewable Energy Tax Equity (including Tax Equity structures) Liquefied Natural Gas (LNG) Data Centers and Digital Infrastructure Midstream and downstream infrastructure Transaction Leadership & Independent Credit Decisioning Provide independent approval, oversight, and effective challenge on all U.S. PF and Tax Equity transactions, including new originations, amendments, renewals, and restructurings. Exercise sound credit judgment on complex structures, assessing financial models, contractual frameworks, and key risk mitigants. Ensure underwriting reflects robust downside analysis, stress scenarios, and disciplined credit standards. Influence transaction outcomes through active engagement with Front Office and Underwriting teams. Portfolio Strategy & Risk Governance Shape and oversee the PF portfolio strategy, including sector focus, concentration management, and risk appetite calibration. Monitor portfolio performance, including risk migration, stress sensitivities, and emerging vulnerabilities. Ensure alignment of exposures across Banking Book frameworks with regulatory expectations. Escalate material risks and trends to senior management and governance forums with clarity and authority. Credit Policy Leadership Drive the ongoing development and enhancement of PF credit policies, underwriting standards, and risk frameworks. Strengthen consistency and rigor across transactions, sectors, and business lines. Oversee control frameworks, including issue identification, remediation, and testing effectiveness. Support the evolution of the PF risk platform in line with business growth and market complexity. Regulatory Engagement & Credibility Serve as a senior representative in regulatory examinations, internal audits, and supervisory interactions. Ensure exam readiness and timely remediation of findings and risk issues. Maintain clear, defensible documentation and governance practices aligned with regulatory expectations. Reinforce Santander's reputation as a disciplined and credible PF lender. Produce and oversee clear, accurate, and decision-useful risk reporting for senior management, risk committees, and regulators. Leadership & Risk Culture Lead and develop a high-performing team, fostering strong technical skills and risk judgment. Act as a subject matter expert on U.S. PF and Tax Equity risk . Partner with senior stakeholders across Risk, Front Office, and executive leadership to support disciplined growth and strategic decision-making. Promote a culture of accountability, transparency, and effective challenge. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10+ years of experience in Credit Risk, PF, Capital Markets, or Underwriting. Extensive experience in U.S. PF credit risk within a regulated financial institution. Proven track record in a 2nd Line of Defense or independent credit risk role. Demonstrated ability to operate at a senior level, influencing stakeholders and challenging effectively. Strong understanding of stress testing and capital considerations. Experience with capital markets execution, including securitization and public take-outs. Track record of regulatory engagement, exam management, and issue remediation. Excellent judgment, communication skills, and executive presence. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $205,000.00 USD Maximum: $270,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Sysco
Manager Sales Strategy & Operations
Sysco Plant City, Florida
POSITION SUMMARY: Through the direction of the Director , Sales Strategy & Operations, this position will lead the deployment of a standardized sales process and sales practices to ensure consistency and effectiveness of sales associates in order to achieve region's financial goals. The associate will also manage the performance management tools, processes, and reports utilized by sales leadership to ensure high-performance of sales organization. They will work cross-functionally across sales, revenue management and finance, with the primary objective of enabling sales leadership coaching and performance management capabilities. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. RESPONSIBILITIES: Drives the implementation of standardized sales process and sales practices, and performance management tools and processes throughout the entire Salesforce Leads sales forecasting, planning, and processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts Assists in the development and reporting of key performance metrics to help drive increasing Sales productivity Assists with annual planning and monthly forecasting processes to support sales leadership team Analyzes performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders Understands key metrics to include outside data, year over year performance and run rates in relationship to overall company goals with a bottom up approach Works directly with Sales Operations leadership on business-critical reporting needs Ensures that the best tools, training, and resources are available to the sales organization (across disciplines - local sales, contract sales, business development, and specialists) Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts (CRM platform) Stays current with Sysco's value-added offerings and technology solutions, including but not limited to customer-facing reporting tools Develops strong working relationships with regional sales organization, finance, merchandising, and revenue management Learns quickly when facing new challenges; thrives on fast-paced environment Adapts well to change and views new experiences as growth opportunities Other duties as assigned QUALIFICATIONS: Education and / or Experience: Minimum: Bachelor's degree in a related field or 5 years of sales experience , and 2 + years in a sales support business-to-business professional role Preferred: 2+ years of experience leading a business-to-business sales team in a professional sales environment Professional Skills: Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data Ability to express information in terms of profit and loss, food cost and expense ratio Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor peers and associates Flexible; readily accepts change; open to new ideas Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics Strong interpersonal skills and ability to work with and influence a variety of key stakeholders Strong communication skills; ability to effectively communicate with internal and external teams Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, Power P p oint, Outlook) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Proactive, self-directed, with the ability to structure a weekly schedule to be successful Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
05/26/2026
Full time
POSITION SUMMARY: Through the direction of the Director , Sales Strategy & Operations, this position will lead the deployment of a standardized sales process and sales practices to ensure consistency and effectiveness of sales associates in order to achieve region's financial goals. The associate will also manage the performance management tools, processes, and reports utilized by sales leadership to ensure high-performance of sales organization. They will work cross-functionally across sales, revenue management and finance, with the primary objective of enabling sales leadership coaching and performance management capabilities. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. RESPONSIBILITIES: Drives the implementation of standardized sales process and sales practices, and performance management tools and processes throughout the entire Salesforce Leads sales forecasting, planning, and processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts Assists in the development and reporting of key performance metrics to help drive increasing Sales productivity Assists with annual planning and monthly forecasting processes to support sales leadership team Analyzes performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders Understands key metrics to include outside data, year over year performance and run rates in relationship to overall company goals with a bottom up approach Works directly with Sales Operations leadership on business-critical reporting needs Ensures that the best tools, training, and resources are available to the sales organization (across disciplines - local sales, contract sales, business development, and specialists) Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts (CRM platform) Stays current with Sysco's value-added offerings and technology solutions, including but not limited to customer-facing reporting tools Develops strong working relationships with regional sales organization, finance, merchandising, and revenue management Learns quickly when facing new challenges; thrives on fast-paced environment Adapts well to change and views new experiences as growth opportunities Other duties as assigned QUALIFICATIONS: Education and / or Experience: Minimum: Bachelor's degree in a related field or 5 years of sales experience , and 2 + years in a sales support business-to-business professional role Preferred: 2+ years of experience leading a business-to-business sales team in a professional sales environment Professional Skills: Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data Ability to express information in terms of profit and loss, food cost and expense ratio Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor peers and associates Flexible; readily accepts change; open to new ideas Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics Strong interpersonal skills and ability to work with and influence a variety of key stakeholders Strong communication skills; ability to effectively communicate with internal and external teams Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, Power P p oint, Outlook) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Proactive, self-directed, with the ability to structure a weekly schedule to be successful Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
USAA
Decision Science Analyst (Mid-Level) - Bank Member Remediations
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Business Strategy Analyst Senior - Member Experience Analytics
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Decision Science Analyst (Mid-Level) - Bank Member Remediations
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Product Management Advisor I (Mid-level) - HELOC
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Product Management Advisor I, you will be accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance aligned to Agile methodologies for innovative solutions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics. Consults and advises the Product Manager on information impacting their business goals. Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.). Works with information technology and business analysts on improving capabilities utilizing Agile methodologies. Formulates responses to member inquiries elevated by Member Contact teams, as necessary. Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility. Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary. Partners with the Product Manager in the development of product dashboards and metrics. Prepares analysis of performance results to inform product or sales forecast and planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services. 1 year of experience leveraging data and providing requirements to data teams. Knowledge of applicable product related regulations and compliance requirements. What sets you apart: Hands-on product leader who understands HELOC not just as a feature set, but as a credit and balance-sheet-driven financial product. Equally comfortable discussing customer experience flows, regulatory constraints, system dependencies, and portfolio risk dynamics. Translate HELOC business strategy and regulatory requirements into actionable product epics and features. Direct experience with HELOC products across origination and servicing. Strong understanding and experience in HELOC enterprise mortgage platforms and ecosystems that support Loan origination and loan servicing. U.S. military experience through military service or a military spouse/domestic partner. Compensation: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Product Management Advisor I, you will be accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance aligned to Agile methodologies for innovative solutions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics. Consults and advises the Product Manager on information impacting their business goals. Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.). Works with information technology and business analysts on improving capabilities utilizing Agile methodologies. Formulates responses to member inquiries elevated by Member Contact teams, as necessary. Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility. Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary. Partners with the Product Manager in the development of product dashboards and metrics. Prepares analysis of performance results to inform product or sales forecast and planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services. 1 year of experience leveraging data and providing requirements to data teams. Knowledge of applicable product related regulations and compliance requirements. What sets you apart: Hands-on product leader who understands HELOC not just as a feature set, but as a credit and balance-sheet-driven financial product. Equally comfortable discussing customer experience flows, regulatory constraints, system dependencies, and portfolio risk dynamics. Translate HELOC business strategy and regulatory requirements into actionable product epics and features. Direct experience with HELOC products across origination and servicing. Strong understanding and experience in HELOC enterprise mortgage platforms and ecosystems that support Loan origination and loan servicing. U.S. military experience through military service or a military spouse/domestic partner. Compensation: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Santander Holdings USA Inc
CIB - Emerging Markets, Brazil Sales - Executive Director
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! Role Overview The Emerging Markets, Brazil Sales - Executive Director in Santander's U.S. Corporate Investment Banking will be responsible for originating, developing, and managing senior institutional client relationships with a primary focus on Brazil. This individual will lead coverage of institutional clients including hedge funds, banks, asset managers, and other financial institutions, delivering cross-asset solutions across FX, rates, credit, and related Emerging Markets products. The role requires a senior sales professional with strong knowledge of the Brazilian market, deep client relationships, and the ability to partner across trading, structuring, banking, legal, compliance, and operations to provide thoughtful, commercially relevant solutions. Responsibilities Lead institutional sales coverage for clients focused on Brazil, developing and expanding relationships across hedge funds, banks, asset managers, and other institutional accounts. Originate new business opportunities and deepen existing client relationships to drive revenue growth across Emerging Markets products. Provide clients with market color, trade ideas, and strategic insight related to Brazil macro trends, rates, FX, credit, and political and economic developments. Partner closely with trading, structuring, financing, and banking teams to deliver coordinated cross-asset solutions tailored to client needs. Identify client demand, anticipate market trends, and position the firm's capabilities to capture new opportunities in Brazil-related markets. Act as a senior point of contact for client coverage, ensuring strong execution, high-touch relationship management, and consistent follow-through. Expand wallet share within existing accounts while building new relationships across targeted institutional investors. Work across internal stakeholders to support client onboarding, documentation, approvals, and transaction execution. Collaborate with legal, compliance, credit, and operations teams to ensure all business activity is conducted within regulatory and firm guidelines. Mentor junior colleagues and contribute to team strategy, commercial discipline, and best practices across the platform. Qualifications Significant experience in institutional sales within Global Markets, Sales and Trading, or Capital Markets, with direct coverage responsibility for Brazilian clients or Brazil-related products. Strong product knowledge across FX, rates, credit, and broader Emerging Markets solutions. Proven ability to build and monetize senior relationships with institutional investors including hedge funds, banks, and asset managers. Strong understanding of the Brazilian macroeconomic, political, and market landscape, and the ability to translate developments into actionable client ideas. Demonstrated success in revenue generation, client development, and opportunity sourcing within a fast-paced institutional sales environment. Ability to work effectively across business lines and partner with trading, structuring, banking, legal, compliance, and operations teams. Strong communication, presentation, and negotiation skills, with the ability to influence both clients and internal stakeholders. Experience with client onboarding and trading documentation processes is preferred. Portuguese is required, Spanish is a plus. Education Bachelor's degree required, preferably in Finance, Economics, Business, or a related field. Certificates: FINRA licenses What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $250,000.00 USD Maximum: $320,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/26/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! Role Overview The Emerging Markets, Brazil Sales - Executive Director in Santander's U.S. Corporate Investment Banking will be responsible for originating, developing, and managing senior institutional client relationships with a primary focus on Brazil. This individual will lead coverage of institutional clients including hedge funds, banks, asset managers, and other financial institutions, delivering cross-asset solutions across FX, rates, credit, and related Emerging Markets products. The role requires a senior sales professional with strong knowledge of the Brazilian market, deep client relationships, and the ability to partner across trading, structuring, banking, legal, compliance, and operations to provide thoughtful, commercially relevant solutions. Responsibilities Lead institutional sales coverage for clients focused on Brazil, developing and expanding relationships across hedge funds, banks, asset managers, and other institutional accounts. Originate new business opportunities and deepen existing client relationships to drive revenue growth across Emerging Markets products. Provide clients with market color, trade ideas, and strategic insight related to Brazil macro trends, rates, FX, credit, and political and economic developments. Partner closely with trading, structuring, financing, and banking teams to deliver coordinated cross-asset solutions tailored to client needs. Identify client demand, anticipate market trends, and position the firm's capabilities to capture new opportunities in Brazil-related markets. Act as a senior point of contact for client coverage, ensuring strong execution, high-touch relationship management, and consistent follow-through. Expand wallet share within existing accounts while building new relationships across targeted institutional investors. Work across internal stakeholders to support client onboarding, documentation, approvals, and transaction execution. Collaborate with legal, compliance, credit, and operations teams to ensure all business activity is conducted within regulatory and firm guidelines. Mentor junior colleagues and contribute to team strategy, commercial discipline, and best practices across the platform. Qualifications Significant experience in institutional sales within Global Markets, Sales and Trading, or Capital Markets, with direct coverage responsibility for Brazilian clients or Brazil-related products. Strong product knowledge across FX, rates, credit, and broader Emerging Markets solutions. Proven ability to build and monetize senior relationships with institutional investors including hedge funds, banks, and asset managers. Strong understanding of the Brazilian macroeconomic, political, and market landscape, and the ability to translate developments into actionable client ideas. Demonstrated success in revenue generation, client development, and opportunity sourcing within a fast-paced institutional sales environment. Ability to work effectively across business lines and partner with trading, structuring, banking, legal, compliance, and operations teams. Strong communication, presentation, and negotiation skills, with the ability to influence both clients and internal stakeholders. Experience with client onboarding and trading documentation processes is preferred. Portuguese is required, Spanish is a plus. Education Bachelor's degree required, preferably in Finance, Economics, Business, or a related field. Certificates: FINRA licenses What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $250,000.00 USD Maximum: $320,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
USAA
Business Strategy Analyst Senior - Member Experience Analytics
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Decision Science Analyst (Mid-Level) - Bank Member Remediations
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Product Management Advisor I (Mid-level) - HELOC
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Product Management Advisor I, you will be accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance aligned to Agile methodologies for innovative solutions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics. Consults and advises the Product Manager on information impacting their business goals. Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.). Works with information technology and business analysts on improving capabilities utilizing Agile methodologies. Formulates responses to member inquiries elevated by Member Contact teams, as necessary. Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility. Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary. Partners with the Product Manager in the development of product dashboards and metrics. Prepares analysis of performance results to inform product or sales forecast and planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services. 1 year of experience leveraging data and providing requirements to data teams. Knowledge of applicable product related regulations and compliance requirements. What sets you apart: Hands-on product leader who understands HELOC not just as a feature set, but as a credit and balance-sheet-driven financial product. Equally comfortable discussing customer experience flows, regulatory constraints, system dependencies, and portfolio risk dynamics. Translate HELOC business strategy and regulatory requirements into actionable product epics and features. Direct experience with HELOC products across origination and servicing. Strong understanding and experience in HELOC enterprise mortgage platforms and ecosystems that support Loan origination and loan servicing. U.S. military experience through military service or a military spouse/domestic partner. Compensation: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Product Management Advisor I, you will be accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance aligned to Agile methodologies for innovative solutions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics. Consults and advises the Product Manager on information impacting their business goals. Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.). Works with information technology and business analysts on improving capabilities utilizing Agile methodologies. Formulates responses to member inquiries elevated by Member Contact teams, as necessary. Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility. Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary. Partners with the Product Manager in the development of product dashboards and metrics. Prepares analysis of performance results to inform product or sales forecast and planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services. 1 year of experience leveraging data and providing requirements to data teams. Knowledge of applicable product related regulations and compliance requirements. What sets you apart: Hands-on product leader who understands HELOC not just as a feature set, but as a credit and balance-sheet-driven financial product. Equally comfortable discussing customer experience flows, regulatory constraints, system dependencies, and portfolio risk dynamics. Translate HELOC business strategy and regulatory requirements into actionable product epics and features. Direct experience with HELOC products across origination and servicing. Strong understanding and experience in HELOC enterprise mortgage platforms and ecosystems that support Loan origination and loan servicing. U.S. military experience through military service or a military spouse/domestic partner. Compensation: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Business Strategy Analyst Senior - Member Experience Analytics
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Decision Science Analyst (Mid-Level) - Bank Member Remediations
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL Relocation assistance is not available for this position. This individual will be part of the Bank Member Remediations team. The focus will be to create audience files for bank remediations, gathering requirements, exploratory data analysis to test requirements and provide data insights to remedy financial impacted members. Provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: The candidate must be well-versed in the problem-solving process. Intermediate level SQL coding proficiency. Experience with SAS, Python, or VS Code is a desirable additional skill. Familiarity with Copilot (or similar) for debugging and enhancing code efficiency. Previous experience in the banking sector in a similar capacity. Experience working directly with issues and remediation within a professional context is highly valued. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Benefits Advisor Senior - Health & Welfare
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity In this pivotal role as a Senior Benefits Advisor for Health & Welfare at USAA, you will take direct stewardship of our comprehensive medical and pharmacy benefit programs. You will cultivate and manage deep engagement with key partners, ensuring the effective design, implementation, and ongoing administration of health and welfare benefits, with a sharp focus on medical and pharmacy offerings. You will play a crucial part in shaping the employee experience related to healthcare benefits, ensuring our programs remain competitive, compliant, and strategically aligned with organizational goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is available for this position. What you'll do: Applies advanced knowledge to provide guidance in the design, development, implementation, administration, and assessment of benefit plans, programs, and services. Monitors the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Proactively identifies and analyzes key issues organizational trends, market data, and industry practices to identify root causes and address benefit issues and determine optimal solutions. Provides insight and guidance to senior leadership on complex issues. Manages multiple suppliers and contracts for multifaceted programs with Enterprise wide risks. Examines objectives for employee benefit programs to ensure program success, alignment with the Total Rewards philosophy and compliance with internal goals and external federal requirements. Monitors and evaluates the effectiveness of benefit programs against stated objectives by using metrics and best practices and provide appropriate service levels to employees and plan participants. Evaluates changes to benefits programs and initiatives and makes recommendations for changes. Monitors the legal and regulatory environment that may impact current and/or future employee benefit offerings. Recommends changes and enhancements to programs to ensure compliance with federal regulations. Serves as a coach to peers and team members and acts as a resources for escalated issues of an unusual nature. Develops a communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Evaluates the annual benefits budget in partnership with Finance and vendors. Examines measures to ensure costs are minimized and efficiencies are realized. Analyzes financial impacts and recommends adjustments to programs to minimize financial exposure. Leads benefits projects and initiatives with an enterprise wide impact. Represents Benefits in cross-functional teams. Coordinates with key stakeholders for the development and implementation of systems and processes which support benefit projects and initiatives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, plan design, experience in benefits financial analysis, metric development, benefits supplier management, regulatory compliance and day-to-day administration and operations. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Advanced knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. What sets you apart: Experience managing medical and pharmacy employee benefit programs. Track record of managing and cultivating strong relationships with external benefit plan suppliers, including medical carriers, pharmacy benefit managers (PBMs), recordkeepers, and other benefits suppliers. Skills and experience communicating complex benefits information clearly and effectively to employees, leadership, and other stakeholders, tailoring messages to each audience. Experience monitoring market practices, trends, and regulatory requirements to ensure benefit offerings remain competitive, cost-effective, and compliant. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity In this pivotal role as a Senior Benefits Advisor for Health & Welfare at USAA, you will take direct stewardship of our comprehensive medical and pharmacy benefit programs. You will cultivate and manage deep engagement with key partners, ensuring the effective design, implementation, and ongoing administration of health and welfare benefits, with a sharp focus on medical and pharmacy offerings. You will play a crucial part in shaping the employee experience related to healthcare benefits, ensuring our programs remain competitive, compliant, and strategically aligned with organizational goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is available for this position. What you'll do: Applies advanced knowledge to provide guidance in the design, development, implementation, administration, and assessment of benefit plans, programs, and services. Monitors the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Proactively identifies and analyzes key issues organizational trends, market data, and industry practices to identify root causes and address benefit issues and determine optimal solutions. Provides insight and guidance to senior leadership on complex issues. Manages multiple suppliers and contracts for multifaceted programs with Enterprise wide risks. Examines objectives for employee benefit programs to ensure program success, alignment with the Total Rewards philosophy and compliance with internal goals and external federal requirements. Monitors and evaluates the effectiveness of benefit programs against stated objectives by using metrics and best practices and provide appropriate service levels to employees and plan participants. Evaluates changes to benefits programs and initiatives and makes recommendations for changes. Monitors the legal and regulatory environment that may impact current and/or future employee benefit offerings. Recommends changes and enhancements to programs to ensure compliance with federal regulations. Serves as a coach to peers and team members and acts as a resources for escalated issues of an unusual nature. Develops a communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Evaluates the annual benefits budget in partnership with Finance and vendors. Examines measures to ensure costs are minimized and efficiencies are realized. Analyzes financial impacts and recommends adjustments to programs to minimize financial exposure. Leads benefits projects and initiatives with an enterprise wide impact. Represents Benefits in cross-functional teams. Coordinates with key stakeholders for the development and implementation of systems and processes which support benefit projects and initiatives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, plan design, experience in benefits financial analysis, metric development, benefits supplier management, regulatory compliance and day-to-day administration and operations. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Advanced knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. What sets you apart: Experience managing medical and pharmacy employee benefit programs. Track record of managing and cultivating strong relationships with external benefit plan suppliers, including medical carriers, pharmacy benefit managers (PBMs), recordkeepers, and other benefits suppliers. Skills and experience communicating complex benefits information clearly and effectively to employees, leadership, and other stakeholders, tailoring messages to each audience. Experience monitoring market practices, trends, and regulatory requirements to ensure benefit offerings remain competitive, cost-effective, and compliant. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Business Strategy Analyst Senior - Member Experience Analytics
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements necessary to measure them effectively. This role leverages your analytical and data instrumentation design skills to shape member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Relocation assistance is not available for this position. What you'll do: Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Facilitates the integration of the analytic strategy and business strategy. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results. Translates findings into insights for strategy management and execution. Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions. May provide guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights. Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions. Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). Demonstrated experience in project management. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Experienced in mapping and analyzing complex customer journeys across multiple touchpoints to identify friction points and opportunities for enhancement. Experienced in translating ambiguous business questions into specific, measurable KPIs and actionable metrics that accurately reflect omni-channel performance. Understanding of data integration challenges and discrepancies across disparate systems, with a strong aptitude for identifying and resolving them. Experienced in partnerships with IT, marketing, sales, and operations teams to ensure data instrumentation aligns with business needs. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
L3Harris Technologies
Director, Program Management
L3Harris Technologies Palm Bay, Florida
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, General Manager Program Management Job Code: 35298 Job Location: Herndon, VA, Camden NJ, or Palm Bay FL Schedule: 9/80- Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: As a key leader within L3Harris' Maritime Sector, the business leader is responsible for developing and executing the strategic vision for the Integrated Systems & Encryption, Surface & Subsea Systems (S3) business area. This role carries full profit-and-loss accountability and is charged with delivering both financial and operational results. The leader will manage and expand our Autonomous Capabilities portfolio, including Torpedo Tube Launch and Recovery (TTLR) programs, and our Electrical & Propulsion System Integration (EPSI) programs such as T-AGOS, the Ship-to-Shore Connector, IVER 4-900, and related efforts. The position requires attracting, developing, and retaining a high-performing team of Program Managers, System Architects, and Engineers capable of executing complex maritime programs. The leader will establish organizational direction, ensure adherence to company processes and policies, and build strong relationships with customers, industry partners, and internal functional teams. This business area operates across Herndon, VA; Fall River, MA; and Palm Bay, FL, with the division headquarters located in Camden, NJ. Travel up to 30% is expected. In this pivotal role, you will advance L3Harris' position as a world-class strategic partner to U.S. and international shipyards. You will lead the delivery of market leading systems integration across electrical systems, propulsion technologies, and software integration engineering. Your leadership will drive innovation, supply chain efficiency, and engineering excellence - enabling shipyards to design, procure, manufacture, and deliver advanced autonomous and crewed warships. Additionally, you will guide the development, integration, and production of cutting-edge undersea maritime autonomy solutions to address the Submarine Navy's most challenging missions. Through strong collaboration with shipyard partners, suppliers, and internal engineering teams, you will ensure that L3Harris solutions meet the highest standards of performance, reliability, and mission impact. Key responsibilities include developing trusted relationships with internal and external customers, ensuring exceptional execution of development and production programs, and partnering closely with Business Development and Capture teams to shape new opportunities and define competitive, winning solutions. The leader will leverage IR&D investments to position L3Harris for success in future pursuits. This role requires effective navigation of a matrixed organization, strong program management fundamentals, and proven competitive capture experience. It is a high-visibility position with frequent engagement at executive levels and within the customer community. The position carries functional authority for planning, organizing, controlling, documenting, tracking, integrating, financially monitoring, and completing customer programs. Success requires close collaboration with Engineering, Finance, Business Development, Program Excellence, Supply Chain, Operations, and Quality teams. The leader will oversee pipeline development and proposal management from requirements definition through solution creation, negotiation, and contract award. The ideal candidate fosters a cooperative, high-performance environment, sets clear objectives, provides transparent guidance, and ensures accountability across the team. They empower team members, identify growth opportunities within funded programs, and drive new customer engagements. The successful leader will exemplify and demand ethical, professional conduct consistent with company values, while building the broader capabilities needed for a winning culture. Essential Functions: Develop a vision, strategy and associated tactics for the S3 business that drives growth, develops our program manager's acumen and leadership and established a culture of operational excellence. Drives active program and cross-functional management to ensure 100% schedule adherence. Lead and manage the business and achieve operational excellence and high customer satisfaction while meeting financial performance targets. Provide leadership to Business Development activities, including strategic business planning, new business forecasting and strategic capture. Plans in advance and conducts reviews & coordinate approvals of major bids and proposals to ensure success through opportunity, risk and financial analysis. Establish, grow and maintain close customer relationships, participate in the marketing and sales process, and actively promote the organization's capabilities and strengths; ensure that customer perspective is a driving force behind business decisions and activities. Drives high standards for individual, team, and organizational accomplishment through teamwork and empowerment; tenaciously work to meet or exceed challenging goals and foster continuous improvement. Demonstrated experience building exceptional customer relationships in Department of Defense market A strong natural leadership style that motivates and inspires excellence, and staff development skills A prudent change agent, able to quickly assimilate to a new organization effectively Qualifications: Bachelor's degree in Business or Engineering and 15 years of experience managing a team in the Aerospace & Defense market (Maritime preferred), with 7+ years senior management role leading and motivating a diverse workforce focused on system integration. Or a Graduate degree with 13 years of applicable experience. In lieu of degree, a minimum of 19 years of applicable experience. Minimum of 7 years of experience of cross functional leadership experience spanning business development, program management, engineering, and operations. Minimum of 5 years experience with Navy or equivalent acquisition process. Experience in Systems Engineering Capture Management and Proposal Management Experience in advanced technology Extensive experience with Fixed Price contracts and Fixed Price major subcontracts. Experience with EVMS demonstrated on successful production programs. Demonstrated experience leading parallel development and deployment efforts through delivery and trials Demonstrated track record successfully transitioning new products and systems through qualification and into production Demonstrated ability to lead proposal development and capture efforts Active US Secret Security Clearance Preferred Additional Skills: Post Graduate / Master's Degree in Engineering or Business Proficient in SAP, MS Office, strong communication traits Project Management Institute (PMI) Program Management Professional (PMP) Certification or working towards certification In compliance with pay transparency requirements, the salary range for this role in Colorado State, Hawaii, Illinois, Maryland, Minnesota, Vermont and New York State is $160K-$297K. For California, New Jersey, Massachusetts, Washington D.C., Maryland Greater Washington D.C. area, the city of Denver, Washington State and New York City, the salary range for this role is $184-$341K. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks . click apply for full job details
05/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Director, General Manager Program Management Job Code: 35298 Job Location: Herndon, VA, Camden NJ, or Palm Bay FL Schedule: 9/80- Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: As a key leader within L3Harris' Maritime Sector, the business leader is responsible for developing and executing the strategic vision for the Integrated Systems & Encryption, Surface & Subsea Systems (S3) business area. This role carries full profit-and-loss accountability and is charged with delivering both financial and operational results. The leader will manage and expand our Autonomous Capabilities portfolio, including Torpedo Tube Launch and Recovery (TTLR) programs, and our Electrical & Propulsion System Integration (EPSI) programs such as T-AGOS, the Ship-to-Shore Connector, IVER 4-900, and related efforts. The position requires attracting, developing, and retaining a high-performing team of Program Managers, System Architects, and Engineers capable of executing complex maritime programs. The leader will establish organizational direction, ensure adherence to company processes and policies, and build strong relationships with customers, industry partners, and internal functional teams. This business area operates across Herndon, VA; Fall River, MA; and Palm Bay, FL, with the division headquarters located in Camden, NJ. Travel up to 30% is expected. In this pivotal role, you will advance L3Harris' position as a world-class strategic partner to U.S. and international shipyards. You will lead the delivery of market leading systems integration across electrical systems, propulsion technologies, and software integration engineering. Your leadership will drive innovation, supply chain efficiency, and engineering excellence - enabling shipyards to design, procure, manufacture, and deliver advanced autonomous and crewed warships. Additionally, you will guide the development, integration, and production of cutting-edge undersea maritime autonomy solutions to address the Submarine Navy's most challenging missions. Through strong collaboration with shipyard partners, suppliers, and internal engineering teams, you will ensure that L3Harris solutions meet the highest standards of performance, reliability, and mission impact. Key responsibilities include developing trusted relationships with internal and external customers, ensuring exceptional execution of development and production programs, and partnering closely with Business Development and Capture teams to shape new opportunities and define competitive, winning solutions. The leader will leverage IR&D investments to position L3Harris for success in future pursuits. This role requires effective navigation of a matrixed organization, strong program management fundamentals, and proven competitive capture experience. It is a high-visibility position with frequent engagement at executive levels and within the customer community. The position carries functional authority for planning, organizing, controlling, documenting, tracking, integrating, financially monitoring, and completing customer programs. Success requires close collaboration with Engineering, Finance, Business Development, Program Excellence, Supply Chain, Operations, and Quality teams. The leader will oversee pipeline development and proposal management from requirements definition through solution creation, negotiation, and contract award. The ideal candidate fosters a cooperative, high-performance environment, sets clear objectives, provides transparent guidance, and ensures accountability across the team. They empower team members, identify growth opportunities within funded programs, and drive new customer engagements. The successful leader will exemplify and demand ethical, professional conduct consistent with company values, while building the broader capabilities needed for a winning culture. Essential Functions: Develop a vision, strategy and associated tactics for the S3 business that drives growth, develops our program manager's acumen and leadership and established a culture of operational excellence. Drives active program and cross-functional management to ensure 100% schedule adherence. Lead and manage the business and achieve operational excellence and high customer satisfaction while meeting financial performance targets. Provide leadership to Business Development activities, including strategic business planning, new business forecasting and strategic capture. Plans in advance and conducts reviews & coordinate approvals of major bids and proposals to ensure success through opportunity, risk and financial analysis. Establish, grow and maintain close customer relationships, participate in the marketing and sales process, and actively promote the organization's capabilities and strengths; ensure that customer perspective is a driving force behind business decisions and activities. Drives high standards for individual, team, and organizational accomplishment through teamwork and empowerment; tenaciously work to meet or exceed challenging goals and foster continuous improvement. Demonstrated experience building exceptional customer relationships in Department of Defense market A strong natural leadership style that motivates and inspires excellence, and staff development skills A prudent change agent, able to quickly assimilate to a new organization effectively Qualifications: Bachelor's degree in Business or Engineering and 15 years of experience managing a team in the Aerospace & Defense market (Maritime preferred), with 7+ years senior management role leading and motivating a diverse workforce focused on system integration. Or a Graduate degree with 13 years of applicable experience. In lieu of degree, a minimum of 19 years of applicable experience. Minimum of 7 years of experience of cross functional leadership experience spanning business development, program management, engineering, and operations. Minimum of 5 years experience with Navy or equivalent acquisition process. Experience in Systems Engineering Capture Management and Proposal Management Experience in advanced technology Extensive experience with Fixed Price contracts and Fixed Price major subcontracts. Experience with EVMS demonstrated on successful production programs. Demonstrated experience leading parallel development and deployment efforts through delivery and trials Demonstrated track record successfully transitioning new products and systems through qualification and into production Demonstrated ability to lead proposal development and capture efforts Active US Secret Security Clearance Preferred Additional Skills: Post Graduate / Master's Degree in Engineering or Business Proficient in SAP, MS Office, strong communication traits Project Management Institute (PMI) Program Management Professional (PMP) Certification or working towards certification In compliance with pay transparency requirements, the salary range for this role in Colorado State, Hawaii, Illinois, Maryland, Minnesota, Vermont and New York State is $160K-$297K. For California, New Jersey, Massachusetts, Washington D.C., Maryland Greater Washington D.C. area, the city of Denver, Washington State and New York City, the salary range for this role is $184-$341K. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks . click apply for full job details

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