Vantage Radiology & Diagnostic Services
Renton, Washington
Join the Vantage Radiology & Diagnostic Services practice as a Physician Assistant. Under the general supervision of the Executive Director and Director of Interventional Radiology, the Physician Assistant provides clinical expertise to clients of the Practice and serves as a resource for other healthcare providers as needed. Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with every other Thursday off. Responsibilities A. Patient Care and Clinical Duties Provide and coordinate care for patients undergoing interventional radiology procedures. Conduct pre-procedural history, examination, evaluation, and documentation; order appropriate laboratory and imaging tests. Deliver post-procedural follow-up care, including daily inpatient rounds, tube checks and removals, line placement checks, documentation, and ordering follow-up tests as indicated. Provide consultation, evaluation, and coordination of care for select radiology procedures such as uterine artery embolization, vertebroplasty, and kyphoplasty. Once proficient, perform minor interventional procedures including PICC line placement, lumbar puncture, thoracentesis, paracentesis, arthrogram injections, feeding tube placements, and other minor procedures. Participate in the outpatient interventional radiology clinic, including patient follow-up and Breast Center procedure follow-up. Conduct post-procedural phone interviews with outpatients, schedule follow-up care, and collect satisfaction data. Participate in quality improvement initiatives. B. Communication and Collaboration Act as a liaison with referring providers and collaborate with the marketing team. Assist in developing educational materials for patients and referring physicians. Round on inpatient cases daily and build relationships with hospitalists, residents, and nursing staff to promote interventional radiology services. Participate in periodic outreach and customer service visits to referring physicians. C. Operations and Professional Development Coordinate and manage clinic operations in collaboration with hospital department managers. Participate in professional development activities, maintain professional affiliations, and attend conferences and workshops. Attend required meetings and participate in committees as requested, including the Interventional Services Committee. Demonstrate awareness of and adherence to HIPAA and Medicare compliance standards. Prescribe, order, administer, and monitor sedation patients in an imaging center environment. The Physician Assistant Must Be: Knowledgeable of professional nursing theory and methods for assessment, planning, implementation, and evaluation of patient care. Skilled in the application and modification of the principles, methods, and techniques used to provide high-quality ongoing patient care. Familiar with the medical equipment and instruments utilized to administer quality and effective patient care. Knowledgeable of common safety hazards, radiology safety hazards, and precautions taken to establish a safe working environment. Familiar with-or willing to become familiar upon hiring-the terminology, procedures, expected outcomes, and potential complications (including warning signs and acute treatment) for interventional radiology. Skilled in identifying problems and researching and recommending possible solutions. Skilled in the preparation and maintenance of health records, writing reports, and responding to correspondence. Skilled in developing and maintaining relationships with patients, medical staff, and the public. Able to maintain quality control standards. Able to react calmly and effectively in emergent situations. Able to interpret, adapt, and apply clinical practice guidelines. Able to communicate clearly in the English language, both orally and in writing. Qualifications Graduate of an accredited Physician Assistant program. Current PA licensure in the State of Washington and national certification by the NCCPA. One year of professional experience preferred (new graduates with a strong interest in radiology will be considered). Familiarity with EPIC systems preferred. Current BLS and ACLS certifications. Current DEA number or eligibility to obtain one within 90 days of hire. If this opportunity aligns with your professional goals, we'd love to hear from you! Apply today to join a dedicated, collaborative team making a difference in patient care. Please send your CV and cover letter to . Compensation Information: $140000.00 / annually - $180000.00 / annually
10/22/2025
Full time
Join the Vantage Radiology & Diagnostic Services practice as a Physician Assistant. Under the general supervision of the Executive Director and Director of Interventional Radiology, the Physician Assistant provides clinical expertise to clients of the Practice and serves as a resource for other healthcare providers as needed. Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with every other Thursday off. Responsibilities A. Patient Care and Clinical Duties Provide and coordinate care for patients undergoing interventional radiology procedures. Conduct pre-procedural history, examination, evaluation, and documentation; order appropriate laboratory and imaging tests. Deliver post-procedural follow-up care, including daily inpatient rounds, tube checks and removals, line placement checks, documentation, and ordering follow-up tests as indicated. Provide consultation, evaluation, and coordination of care for select radiology procedures such as uterine artery embolization, vertebroplasty, and kyphoplasty. Once proficient, perform minor interventional procedures including PICC line placement, lumbar puncture, thoracentesis, paracentesis, arthrogram injections, feeding tube placements, and other minor procedures. Participate in the outpatient interventional radiology clinic, including patient follow-up and Breast Center procedure follow-up. Conduct post-procedural phone interviews with outpatients, schedule follow-up care, and collect satisfaction data. Participate in quality improvement initiatives. B. Communication and Collaboration Act as a liaison with referring providers and collaborate with the marketing team. Assist in developing educational materials for patients and referring physicians. Round on inpatient cases daily and build relationships with hospitalists, residents, and nursing staff to promote interventional radiology services. Participate in periodic outreach and customer service visits to referring physicians. C. Operations and Professional Development Coordinate and manage clinic operations in collaboration with hospital department managers. Participate in professional development activities, maintain professional affiliations, and attend conferences and workshops. Attend required meetings and participate in committees as requested, including the Interventional Services Committee. Demonstrate awareness of and adherence to HIPAA and Medicare compliance standards. Prescribe, order, administer, and monitor sedation patients in an imaging center environment. The Physician Assistant Must Be: Knowledgeable of professional nursing theory and methods for assessment, planning, implementation, and evaluation of patient care. Skilled in the application and modification of the principles, methods, and techniques used to provide high-quality ongoing patient care. Familiar with the medical equipment and instruments utilized to administer quality and effective patient care. Knowledgeable of common safety hazards, radiology safety hazards, and precautions taken to establish a safe working environment. Familiar with-or willing to become familiar upon hiring-the terminology, procedures, expected outcomes, and potential complications (including warning signs and acute treatment) for interventional radiology. Skilled in identifying problems and researching and recommending possible solutions. Skilled in the preparation and maintenance of health records, writing reports, and responding to correspondence. Skilled in developing and maintaining relationships with patients, medical staff, and the public. Able to maintain quality control standards. Able to react calmly and effectively in emergent situations. Able to interpret, adapt, and apply clinical practice guidelines. Able to communicate clearly in the English language, both orally and in writing. Qualifications Graduate of an accredited Physician Assistant program. Current PA licensure in the State of Washington and national certification by the NCCPA. One year of professional experience preferred (new graduates with a strong interest in radiology will be considered). Familiarity with EPIC systems preferred. Current BLS and ACLS certifications. Current DEA number or eligibility to obtain one within 90 days of hire. If this opportunity aligns with your professional goals, we'd love to hear from you! Apply today to join a dedicated, collaborative team making a difference in patient care. Please send your CV and cover letter to . Compensation Information: $140000.00 / annually - $180000.00 / annually
Overview Director of Finance - The Heldrich Hotel and Conference Center On-site in New Brunswick, NJ The Opportunity As Director of Finance , you will oversee all aspects of financial planning, analysis, reporting, and controls for this complex, high-volume hotel and conference center. Reporting to the General Manager and working closely with Pyramid's Regional Director of Finance and Senior VP of Hotel Accounting, you will serve as a strategic business partner on the Executive Leadership Team-ensuring financial accuracy, driving profitability, and supporting long-term operational success. Key Responsibilities Lead all finance and accounting functions including budgeting, forecasting, reporting, cash flow management, payroll, and audits. Ensure accurate and timely preparation of financial reports including monthly P&L, balance sheet reconciliations, forecasts, and ownership reporting. Develop and maintain strong internal controls for all operational areas, including F&B, payroll, purchasing, credit, inventory, and cash handling. Partner with department heads to analyze key performance indicators and align financial goals with operational strategy. Maintain compliance with GAAP, FLSA, and Pyramid SOPs, as well as all federal, state, and local financial regulations. Collaborate with corporate and ownership stakeholders to provide transparent reporting and strategic insights into the property's financial performance. Recruit, train, and manage the hotel's finance team (A/P, A/R, and payroll), fostering development, accountability, and process improvement. Contribute to the Executive Committee, providing data-driven financial guidance to support business decisions and long-term planning. Responsibilities Bachelor's degree in Accounting, Finance, or Hospitality Management required; CPA preferred. Minimum 3 years of hotel accounting leadership experience, including at least 1 year as Director of Finance/Controller in a full-service hotel or conference center. Experience managing financial operations across multi-outlet departments (rooms, banquets, catering, restaurant, and bar). Advanced Excel proficiency and familiarity with hotel systems (PMS, POS, and back-office platforms). Strong communication, analytical, and organizational skills, with the ability to collaborate across diverse teams and stakeholders. A hands-on, collaborative leader who values mentorship, process improvement, and operational excellence. PI648d7ccf48c1-0099
10/22/2025
Full time
Overview Director of Finance - The Heldrich Hotel and Conference Center On-site in New Brunswick, NJ The Opportunity As Director of Finance , you will oversee all aspects of financial planning, analysis, reporting, and controls for this complex, high-volume hotel and conference center. Reporting to the General Manager and working closely with Pyramid's Regional Director of Finance and Senior VP of Hotel Accounting, you will serve as a strategic business partner on the Executive Leadership Team-ensuring financial accuracy, driving profitability, and supporting long-term operational success. Key Responsibilities Lead all finance and accounting functions including budgeting, forecasting, reporting, cash flow management, payroll, and audits. Ensure accurate and timely preparation of financial reports including monthly P&L, balance sheet reconciliations, forecasts, and ownership reporting. Develop and maintain strong internal controls for all operational areas, including F&B, payroll, purchasing, credit, inventory, and cash handling. Partner with department heads to analyze key performance indicators and align financial goals with operational strategy. Maintain compliance with GAAP, FLSA, and Pyramid SOPs, as well as all federal, state, and local financial regulations. Collaborate with corporate and ownership stakeholders to provide transparent reporting and strategic insights into the property's financial performance. Recruit, train, and manage the hotel's finance team (A/P, A/R, and payroll), fostering development, accountability, and process improvement. Contribute to the Executive Committee, providing data-driven financial guidance to support business decisions and long-term planning. Responsibilities Bachelor's degree in Accounting, Finance, or Hospitality Management required; CPA preferred. Minimum 3 years of hotel accounting leadership experience, including at least 1 year as Director of Finance/Controller in a full-service hotel or conference center. Experience managing financial operations across multi-outlet departments (rooms, banquets, catering, restaurant, and bar). Advanced Excel proficiency and familiarity with hotel systems (PMS, POS, and back-office platforms). Strong communication, analytical, and organizational skills, with the ability to collaborate across diverse teams and stakeholders. A hands-on, collaborative leader who values mentorship, process improvement, and operational excellence. PI648d7ccf48c1-0099
Job Summary Ensure a timely and effective response to customer issues (comments, complaints, and compliments) on behalf of the Executive Committee and Senior Management. Exercise authority to make final decisions on behalf of senior management for the Company in the resolution of customer complaints and customer service exceptions. Reports to: Director Customer Advocacy or Senior Customer Advocacy Manager Interfaces with: Inter/Intra department personnel at many levels of the organization, including all MVCI MVW Corporate departments and resort sites, off-site offices, owners, customers, partners, and exchange company. Expected Contributions Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk. Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff. Assists more senior associates in achieving business results by:utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes. establishing priorities for self and, where appropriate, others. allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups. contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc.) Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Expected Contributions May include but not limited to: Manage the Customer Service Strategy for Marriott Vacations Worldwide Corporation to include: Serve as the customer advocate: infuse customer interests, expectations, and behavior in proactive measures. Manage the priority response process for customer complaints, requests, questions from all communication sources including phone calls, mail, email, and social media. Maintain confidentiality regarding all business matters. Take a proactive approach to customer service. Ensure proper training and tracking of customer contacts on MVWC Owner Issue Tracking Systems. Candidate Profile Education A college degree is preferred or equivalent work experience. Experience 2-3 years' experience in a customer service operation. Prior experience with Marriott Vacations Worldwide (MVW) systems, processes, and organizational structure is strongly preferred. Minimum of 2 years of experience with Marriott Vacations Worldwide Corporation, preferably within Sales & Marketing, On Site Operations, or Service Fulfillment preferred. Skills & Attributes Ability to work alone and make decisions independent of daily supervision. Strong customer service focus and skills with previous experience in proactive techniques. Good time management skills. Highly developed problem-solving skills. Mature professional attitude with good interactive personal skills. Detail-oriented; strives for excellence in all assignments. Professional demeanor and appearance. Excellent organizational skills in order to manage multiple task/priorities simultaneously. Excellent verbal and written communication skills. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
10/22/2025
Full time
Job Summary Ensure a timely and effective response to customer issues (comments, complaints, and compliments) on behalf of the Executive Committee and Senior Management. Exercise authority to make final decisions on behalf of senior management for the Company in the resolution of customer complaints and customer service exceptions. Reports to: Director Customer Advocacy or Senior Customer Advocacy Manager Interfaces with: Inter/Intra department personnel at many levels of the organization, including all MVCI MVW Corporate departments and resort sites, off-site offices, owners, customers, partners, and exchange company. Expected Contributions Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk. Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff. Assists more senior associates in achieving business results by:utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes. establishing priorities for self and, where appropriate, others. allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups. contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc.) Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Expected Contributions May include but not limited to: Manage the Customer Service Strategy for Marriott Vacations Worldwide Corporation to include: Serve as the customer advocate: infuse customer interests, expectations, and behavior in proactive measures. Manage the priority response process for customer complaints, requests, questions from all communication sources including phone calls, mail, email, and social media. Maintain confidentiality regarding all business matters. Take a proactive approach to customer service. Ensure proper training and tracking of customer contacts on MVWC Owner Issue Tracking Systems. Candidate Profile Education A college degree is preferred or equivalent work experience. Experience 2-3 years' experience in a customer service operation. Prior experience with Marriott Vacations Worldwide (MVW) systems, processes, and organizational structure is strongly preferred. Minimum of 2 years of experience with Marriott Vacations Worldwide Corporation, preferably within Sales & Marketing, On Site Operations, or Service Fulfillment preferred. Skills & Attributes Ability to work alone and make decisions independent of daily supervision. Strong customer service focus and skills with previous experience in proactive techniques. Good time management skills. Highly developed problem-solving skills. Mature professional attitude with good interactive personal skills. Detail-oriented; strives for excellence in all assignments. Professional demeanor and appearance. Excellent organizational skills in order to manage multiple task/priorities simultaneously. Excellent verbal and written communication skills. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
SUMMARY The Human Resources Director provides executive-level leadership and oversees all HR related functions, ensuring alignment with the organization's strategic objectives. The Director of HR will manage employee relations, recruitment, compliance, and talent development while fostering a positive workplace culture. The ideal candidate will be a strong, decisive leader who can instill respect and establish credibility through understanding of facts, metrics, and industry best practices. They will be adept at gaining buy-in from all levels of management, ensuring that their voice is heard and is not easily swayed. PRIMARY DUTIES AND RESPONSIBILITIES Strategic HR Leadership: Develop and implement HR strategies that support organizational goals. Focuses on strategic issues that contribute to the growth and competitiveness of the business. Strong analytical skills to identify root causes of issues and develop effective solutions. Ability to use data and metrics to drive decision-making. Transformational Leadership: Ability to lead and manage organizational change initiatives, including cultural transformation. A proven ability to create and implement strategies to support change and mitigate resistance at all levels of the organization. Expertise in change management processes and tools. Leadership Skills: A strong leader with an innate ability to inspire and motivate others. Strong ability to gain credibility and build trust across all levels of the organization. Demonstrated experience in influencing senior executives and driving strategic decisions. Recruitment and Retention: Oversee talent acquisition processes to attract, select, and retain top talent. Plans and approves of labor demand model, workforce, and strategic planning. Engage and retain Associates through quality training and equipping. Training and Development: Design and implement training programs to enhance employment skills and career development. Develop a Center of Excellence (COE) to include coaching, training, and empowerment resources to support all levels of the organization. Conflict Resolution: Skilled in fostering a positive and collaborative work environment. Mediate and resolve conflicts, particularly in challenging environments with complex interpersonal dynamics. High emotional intelligence to navigate sensitive situations and build strong relationships. Executive Collaboration: Serves as an expert consultant to senior leadership to align HR strategies with business objectives. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Oversee daily operations of the Human Resources department. Lead, mentor, and develop the HR team ensuring effective HR services. Provide guidance to employees, supervisors, managers on HR related matters such as policies, procedures, and employee relations. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. At least 15 years of progressive human resources experience required, including 5 years in a leadership role. SHRM-CP or SHRM-SCP highly preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to sit for extended periods of time at a desk and is frequently required to hear, talk, sit, stand, walk, and use hands to manipulate, handle, feel or operate objects, tools, or controls, and reach with hands and arms. The employee may occasionally be required to climb, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 lbs. Vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate to high and will include, but not be limited to, production machinery, computers, printers, telephones, and normal communication. Hearing protection will be required for all plant activities. Must be willing to work under various temperatures ranging from typical 45 to 95 degrees Fahrenheit. Equal Employment Opportunity The Father's Table is an Equal Opportunity Employer. Race, color, religion, age, sex, disability, marital or veteran status, genetic information or sexual orientation/gender identity, place of national origin and other categories protected by law are not factors in employment, promotion, compensation or working conditions. PIdfa827584beb-0365
10/22/2025
Full time
SUMMARY The Human Resources Director provides executive-level leadership and oversees all HR related functions, ensuring alignment with the organization's strategic objectives. The Director of HR will manage employee relations, recruitment, compliance, and talent development while fostering a positive workplace culture. The ideal candidate will be a strong, decisive leader who can instill respect and establish credibility through understanding of facts, metrics, and industry best practices. They will be adept at gaining buy-in from all levels of management, ensuring that their voice is heard and is not easily swayed. PRIMARY DUTIES AND RESPONSIBILITIES Strategic HR Leadership: Develop and implement HR strategies that support organizational goals. Focuses on strategic issues that contribute to the growth and competitiveness of the business. Strong analytical skills to identify root causes of issues and develop effective solutions. Ability to use data and metrics to drive decision-making. Transformational Leadership: Ability to lead and manage organizational change initiatives, including cultural transformation. A proven ability to create and implement strategies to support change and mitigate resistance at all levels of the organization. Expertise in change management processes and tools. Leadership Skills: A strong leader with an innate ability to inspire and motivate others. Strong ability to gain credibility and build trust across all levels of the organization. Demonstrated experience in influencing senior executives and driving strategic decisions. Recruitment and Retention: Oversee talent acquisition processes to attract, select, and retain top talent. Plans and approves of labor demand model, workforce, and strategic planning. Engage and retain Associates through quality training and equipping. Training and Development: Design and implement training programs to enhance employment skills and career development. Develop a Center of Excellence (COE) to include coaching, training, and empowerment resources to support all levels of the organization. Conflict Resolution: Skilled in fostering a positive and collaborative work environment. Mediate and resolve conflicts, particularly in challenging environments with complex interpersonal dynamics. High emotional intelligence to navigate sensitive situations and build strong relationships. Executive Collaboration: Serves as an expert consultant to senior leadership to align HR strategies with business objectives. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Oversee daily operations of the Human Resources department. Lead, mentor, and develop the HR team ensuring effective HR services. Provide guidance to employees, supervisors, managers on HR related matters such as policies, procedures, and employee relations. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. At least 15 years of progressive human resources experience required, including 5 years in a leadership role. SHRM-CP or SHRM-SCP highly preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to sit for extended periods of time at a desk and is frequently required to hear, talk, sit, stand, walk, and use hands to manipulate, handle, feel or operate objects, tools, or controls, and reach with hands and arms. The employee may occasionally be required to climb, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 lbs. Vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate to high and will include, but not be limited to, production machinery, computers, printers, telephones, and normal communication. Hearing protection will be required for all plant activities. Must be willing to work under various temperatures ranging from typical 45 to 95 degrees Fahrenheit. Equal Employment Opportunity The Father's Table is an Equal Opportunity Employer. Race, color, religion, age, sex, disability, marital or veteran status, genetic information or sexual orientation/gender identity, place of national origin and other categories protected by law are not factors in employment, promotion, compensation or working conditions. PIdfa827584beb-0365
Accounts Receivable Director Dallas, TX - hybrid, 3 days onsite Vaco has partnered with one of our PE-backed tech clients to look for an Accounts Receivable Director. They are in "growth/acquisition" mode with a ton of accounting projects going on and need someone with strong leadership and well-rounded AP experience. This will be an opportunity to build out a team and overhaul processes and procedures to lead the company forward through their growth phase. Compensation: $140-150K Key Responsibilities: Build, lead, and mentor a newly forming AR team, focusing on performance, accountability, and continuous development. Assess current team structure and capabilities, identifying gaps and implementing training or hiring strategies to strengthen the department. Oversee the end-to-end accounts receivable process, including billing, credit, collections, cash application, and dispute resolution. Design and implement scalable, efficient AR policies, procedures, and controls. Partner with IT and finance systems teams to evaluate and enhance AR systems and tools (e.g., ERP, collections software). Monitor AR aging reports, DSO, and other KPIs to drive continuous improvement and performance. Collaborate cross-functionally with Sales, Customer Service, and Legal to resolve billing disputes and ensure smooth cash flow. Prepare and present AR forecasts, trend analyses, and risk assessments to executive leadership. Qualifications: Bachelor's degree in Accounting, Finance, or related field (MBA or CPA a plus). 8-12+ years of progressive experience in Accounts Receivable or Credit & Collections. Proven track record of building and leading high-performing AR or finance operations teams. Experience implementing process improvements and automation within an AR function. Strong knowledge of financial systems (ERP experience preferred: SAP, Oracle, NetSuite, etc.). Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
10/22/2025
Full time
Accounts Receivable Director Dallas, TX - hybrid, 3 days onsite Vaco has partnered with one of our PE-backed tech clients to look for an Accounts Receivable Director. They are in "growth/acquisition" mode with a ton of accounting projects going on and need someone with strong leadership and well-rounded AP experience. This will be an opportunity to build out a team and overhaul processes and procedures to lead the company forward through their growth phase. Compensation: $140-150K Key Responsibilities: Build, lead, and mentor a newly forming AR team, focusing on performance, accountability, and continuous development. Assess current team structure and capabilities, identifying gaps and implementing training or hiring strategies to strengthen the department. Oversee the end-to-end accounts receivable process, including billing, credit, collections, cash application, and dispute resolution. Design and implement scalable, efficient AR policies, procedures, and controls. Partner with IT and finance systems teams to evaluate and enhance AR systems and tools (e.g., ERP, collections software). Monitor AR aging reports, DSO, and other KPIs to drive continuous improvement and performance. Collaborate cross-functionally with Sales, Customer Service, and Legal to resolve billing disputes and ensure smooth cash flow. Prepare and present AR forecasts, trend analyses, and risk assessments to executive leadership. Qualifications: Bachelor's degree in Accounting, Finance, or related field (MBA or CPA a plus). 8-12+ years of progressive experience in Accounts Receivable or Credit & Collections. Proven track record of building and leading high-performing AR or finance operations teams. Experience implementing process improvements and automation within an AR function. Strong knowledge of financial systems (ERP experience preferred: SAP, Oracle, NetSuite, etc.). Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Baptist Trinity Home Care & Hospice
Memphis, Tennessee
We are hiring for a Patient Care Manager in Hospice. Position is Weekends, Friday 4:30pm-Monday 8:30am. At Baptist Trinity Hospice in Cordova, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation. Additional State Specific Requirements No additional state specific requirements.
10/22/2025
Full time
We are hiring for a Patient Care Manager in Hospice. Position is Weekends, Friday 4:30pm-Monday 8:30am. At Baptist Trinity Hospice in Cordova, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation. Additional State Specific Requirements No additional state specific requirements.
Adventist Health is seeking an experienced primary care physician to join our team as the Ambulatory Market Medical Director to support our three markets Adventist Health Ukiah Valley, Adventist Health Howard Memorial, and Adventist Health Saint Helena. This is a rare physician leadership opportunity to work near the redwoods and the Northern California coastline, within driving distance of San Francisco and the Napa Valley. This is an ideal administrative & outpatient clinical position for an Internal Medicine or Family Medicine physician interested in working with an outstanding multi-specialty team at three Adventist Health markets, including family medicine physicians and residents through collaboration with our Rural Family Medicine residency program Adventist Health Ukiah Valley (ahfamilyresidency.org) in Ukiah, Willits, and Saint Helena, CA. This represents an outstanding opportunity to work in a supportive and compassionate environment, as a member of an organization dedicated to providing you with the necessary resources to succeed. This position would require both a patient schedule (0.20 FTE) as well as administrative duties (0.80 FTE). Essential Duties 1. In partnership, the incoming MMD (Market Medical Director) and DOO (Director of Operations) are responsible for: Ensuring Adventist Health's culture (mission, vision, and values) permeates and guides all aspects of assigned clinics. 2. Building internal organizational relationships with key individuals (employed physicians, aligned physicians, referring physicians, extenders, executives, and clinic employees) for the expressed purpose of driving organizational strategy and related goals. 3. Implementing the system and market strategy and related goals that support the effective and efficient delivery of quality care and financial sustainability. 4. The overall performance of assigned clinics. This includes utilizing standard methods, mechanisms and systems for monitoring and evaluating business performance. 5. Implementing the appropriate policies, procedures, and systems to support the regions provider retention efforts. 6. Leadership Responsibilities: Excellent at team building and motivating people. Motivates clinic medical leadership, extenders, and clinic leadership to perform and achieve goals. Skilled at accomplishing goals through others. Comfortable allowing the team to take credit for business accomplishments. 7. In consultation with the DOO and HR, oversees hiring and disciplinary process for physicians and extenders. When necessary, defines appropriate disciplinary action and administrates actions within AHPS policies and procedures. 8. Evaluates performance, implements rounding and accountability reviews, identifies opportunities for performance improvement, and defines plans for performance goal achievement as outlined within AHPS performance evaluation policies. 9. Proficient at being a teacher, mentor, and coach. Provides support to clinic medical leadership, as appropriate. 10. Conducts monthly provider meetings and monthly Practice Operations Committee meetings with the assistance of the DOO. 11. Supports, promotes, and exemplifies Adventist Heath's mission and values. 12. Travel, as necessary, to assigned clinics and occasionally to system office in Roseville, CA. Qualifications 1. Education: Completion of a recognized course of study to be lawfully licensed. Master's Degree in Business Administration, Business Management, Health Care Management, or related field preferred. M.D. or D.O. degree from an accredited medical school and successful completion of residency program. 2. Experience: Three to five years of management experience required. Minimum of five years practicing medicine. 3. License/Certification: Must be board certified in related field (Family Medicine or Internal Medicine), California licensed or eligible and meet the hospital's medical staff credentialing standards. 4. Knowledge/Skills/Abilities Required: Ability to provide leadership. Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment. Knowledge of human resources and finance/accounting activities, policies, and procedures. Within a structured timeframe, has the ability to respond to leadership demands effectively and quickly in a pro-active manner. Knowledge and ability to make decisions independently with discretion and thoughtfulness. Wage Scale: $271,775 - $283,560 Apply to learn more about our total compensation and benefits! Total compensation may vary based on additional services, including call coverage, administrative services, performance bonus, etc. AHMG is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply. Employed Model: Adventist Health Medical Group (AHMG) Annual Medical Director Salary Outpatient Primary Care 1-year Guarantee Starting Bonus Market Director Incentive Bonus Annual Metric Bonus Relocation Reimbursement Medical, Dental, Vision Malpractice coverage Vacation/Sick Time/Holidays CME allowance 401(k) Retirement About Adventist Health Ukiah Valley & the Community Overview: Adventist Health Ukiah Valley (AHUV) is part of the North Coast Network of Adventist Health, which includes two acute care facilities, three critical access medical centers and a center for behavioral health. AHUV is a faith- based, not- for- profit health and wellbeing organization located in the county seat of Mendocino County, operated as a 49- bed hospital with 735 associates, 167 medical staff members and 18 affiliated clinics offering both specialty and primary care services to Mendocino County and surrounding Lake County communities. Our new emergency department operates with a physician on duty 24- hours a day and is designated as a level IV trauma center. Medical Services include Emergency Services, Family Birth Center, Inpatient Medical Care, Intensive Care Unit, Lab Services, Medical Imaging, Outpatient Laboratory, Outpatient Rehabilitation, Pharmacy, and Surgical Services. Medical Offices include Behavioral Health, Cardiology, Cancer Care, Family Medicine, Gastroenterology, General Surgery, Internal Medicine, Orthopedics, Ophthalmology, Pain Management, Pediatrics, Pulmonology, Rheumatology, Sports Medicine, Urology, Women's Health (OB/GYN), and Wound Care. Nestled in the Ukiah Valley, Ukiah is a mid-sized town surrounded by vineyards, pear orchards and redwood-covered hills. Ukiah's strong sense of community is clearly present in its numerous town celebrations, festivals, and events, including the Ukiah Country PumpkinFest, which celebrates Ukiah's rich agricultural tradition each October. All sorts of recreational opportunities can be found at Lake Mendocino, just five miles from Ukiah, with over 100 family picnic sites, boat launching ramps, fishing, a swimming beach, hiking trails and much more. For entertainment, Ukiah boasts several theatrical companies. The Grace Hudson Museum makes for another entertaining diversion, featuring exhibitions of the works of artist Grace Hudson as well as local, regional, and Native American artists. Ukiah is located about two hours north of San Francisco and one hour from the Pacific Coast and redwood forests. Mendocino County is located in beautiful Northern CA and includes coastline, forest, and charming towns. From the beach, hiking trails, wineries, cultu Compensation Information: $271775.00 / Annually - $328609.00 / Annually
10/22/2025
Full time
Adventist Health is seeking an experienced primary care physician to join our team as the Ambulatory Market Medical Director to support our three markets Adventist Health Ukiah Valley, Adventist Health Howard Memorial, and Adventist Health Saint Helena. This is a rare physician leadership opportunity to work near the redwoods and the Northern California coastline, within driving distance of San Francisco and the Napa Valley. This is an ideal administrative & outpatient clinical position for an Internal Medicine or Family Medicine physician interested in working with an outstanding multi-specialty team at three Adventist Health markets, including family medicine physicians and residents through collaboration with our Rural Family Medicine residency program Adventist Health Ukiah Valley (ahfamilyresidency.org) in Ukiah, Willits, and Saint Helena, CA. This represents an outstanding opportunity to work in a supportive and compassionate environment, as a member of an organization dedicated to providing you with the necessary resources to succeed. This position would require both a patient schedule (0.20 FTE) as well as administrative duties (0.80 FTE). Essential Duties 1. In partnership, the incoming MMD (Market Medical Director) and DOO (Director of Operations) are responsible for: Ensuring Adventist Health's culture (mission, vision, and values) permeates and guides all aspects of assigned clinics. 2. Building internal organizational relationships with key individuals (employed physicians, aligned physicians, referring physicians, extenders, executives, and clinic employees) for the expressed purpose of driving organizational strategy and related goals. 3. Implementing the system and market strategy and related goals that support the effective and efficient delivery of quality care and financial sustainability. 4. The overall performance of assigned clinics. This includes utilizing standard methods, mechanisms and systems for monitoring and evaluating business performance. 5. Implementing the appropriate policies, procedures, and systems to support the regions provider retention efforts. 6. Leadership Responsibilities: Excellent at team building and motivating people. Motivates clinic medical leadership, extenders, and clinic leadership to perform and achieve goals. Skilled at accomplishing goals through others. Comfortable allowing the team to take credit for business accomplishments. 7. In consultation with the DOO and HR, oversees hiring and disciplinary process for physicians and extenders. When necessary, defines appropriate disciplinary action and administrates actions within AHPS policies and procedures. 8. Evaluates performance, implements rounding and accountability reviews, identifies opportunities for performance improvement, and defines plans for performance goal achievement as outlined within AHPS performance evaluation policies. 9. Proficient at being a teacher, mentor, and coach. Provides support to clinic medical leadership, as appropriate. 10. Conducts monthly provider meetings and monthly Practice Operations Committee meetings with the assistance of the DOO. 11. Supports, promotes, and exemplifies Adventist Heath's mission and values. 12. Travel, as necessary, to assigned clinics and occasionally to system office in Roseville, CA. Qualifications 1. Education: Completion of a recognized course of study to be lawfully licensed. Master's Degree in Business Administration, Business Management, Health Care Management, or related field preferred. M.D. or D.O. degree from an accredited medical school and successful completion of residency program. 2. Experience: Three to five years of management experience required. Minimum of five years practicing medicine. 3. License/Certification: Must be board certified in related field (Family Medicine or Internal Medicine), California licensed or eligible and meet the hospital's medical staff credentialing standards. 4. Knowledge/Skills/Abilities Required: Ability to provide leadership. Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment. Knowledge of human resources and finance/accounting activities, policies, and procedures. Within a structured timeframe, has the ability to respond to leadership demands effectively and quickly in a pro-active manner. Knowledge and ability to make decisions independently with discretion and thoughtfulness. Wage Scale: $271,775 - $283,560 Apply to learn more about our total compensation and benefits! Total compensation may vary based on additional services, including call coverage, administrative services, performance bonus, etc. AHMG is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply. Employed Model: Adventist Health Medical Group (AHMG) Annual Medical Director Salary Outpatient Primary Care 1-year Guarantee Starting Bonus Market Director Incentive Bonus Annual Metric Bonus Relocation Reimbursement Medical, Dental, Vision Malpractice coverage Vacation/Sick Time/Holidays CME allowance 401(k) Retirement About Adventist Health Ukiah Valley & the Community Overview: Adventist Health Ukiah Valley (AHUV) is part of the North Coast Network of Adventist Health, which includes two acute care facilities, three critical access medical centers and a center for behavioral health. AHUV is a faith- based, not- for- profit health and wellbeing organization located in the county seat of Mendocino County, operated as a 49- bed hospital with 735 associates, 167 medical staff members and 18 affiliated clinics offering both specialty and primary care services to Mendocino County and surrounding Lake County communities. Our new emergency department operates with a physician on duty 24- hours a day and is designated as a level IV trauma center. Medical Services include Emergency Services, Family Birth Center, Inpatient Medical Care, Intensive Care Unit, Lab Services, Medical Imaging, Outpatient Laboratory, Outpatient Rehabilitation, Pharmacy, and Surgical Services. Medical Offices include Behavioral Health, Cardiology, Cancer Care, Family Medicine, Gastroenterology, General Surgery, Internal Medicine, Orthopedics, Ophthalmology, Pain Management, Pediatrics, Pulmonology, Rheumatology, Sports Medicine, Urology, Women's Health (OB/GYN), and Wound Care. Nestled in the Ukiah Valley, Ukiah is a mid-sized town surrounded by vineyards, pear orchards and redwood-covered hills. Ukiah's strong sense of community is clearly present in its numerous town celebrations, festivals, and events, including the Ukiah Country PumpkinFest, which celebrates Ukiah's rich agricultural tradition each October. All sorts of recreational opportunities can be found at Lake Mendocino, just five miles from Ukiah, with over 100 family picnic sites, boat launching ramps, fishing, a swimming beach, hiking trails and much more. For entertainment, Ukiah boasts several theatrical companies. The Grace Hudson Museum makes for another entertaining diversion, featuring exhibitions of the works of artist Grace Hudson as well as local, regional, and Native American artists. Ukiah is located about two hours north of San Francisco and one hour from the Pacific Coast and redwood forests. Mendocino County is located in beautiful Northern CA and includes coastline, forest, and charming towns. From the beach, hiking trails, wineries, cultu Compensation Information: $271775.00 / Annually - $328609.00 / Annually
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio n (Spanish) Job Description: Airbus US Manufacturing Facility is looking for at Manager, Aircraft Management to join our Team based in Mobile, AL Meet the team: The team at the Airbus U.S. Manufacturing facilities assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on Airbus Way you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP ) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your boarding pass: Required: 2 years minimum experience in Aviation Production or equivalent Previous hands-on experience with drilling tools, templates, drilling machines, fasteners, and torquing tools. Preferred: 5+ years minimum experience in Aviation Production. Education: Required: A Bachelor's Degree in Business Administration, Industrial, Mechanical or Aerospace Engineering or similar and/or combination of education and experience. Experience: Required: Demonstrated experience in managing and leading Required: Minimum 6 years of Manufacturing experience within Airbus, or an equivalent combination of education and experience Required: Manufacturing experience and strong skill set Required: Experience in working with internal & external partners, suppliers and plants High degree of flexibility and initiative Proven ability to influence others and lead teams Proven ability to coordinate several projects and tasks simultaneously Strong knowledge of the Airbus worksharing structure, specifically the A320 Program. Primary Responsibilities: Manage, lead and develop a team of 10-12 Aircraft Managers (ACM) Ensure all ACM activities are well coordinated and communicated within the APT s Train, mentor, and coach Aircraft Manager employees to ensure individual development for successful and sustainable department operations. Direct team appropriately to ensure all aircraft milestones are met. Represent the ACM team at the L2/L3 level and lead L3 PPC & Escalation reviews. Support operations team as an escalation point for all major non-conformities on the aircraft. Responsible for aircraft issue follow-up addressing progress in a proactive manner, anticipating issues, and driving resolution to avoid production risks. Function as link to relevant business units in order to confirm proper level of support is given to takted or completion team for any outstanding work items. Maintain Key Performance Indicators are kept for topics and sustain regular communication within relevant plateaus-L2 to improve performance/support through performance meetings. Lead End to End Quality Gate adherence ensuring proper tools are utilized and root cause analysis for recurring issues is performed. Drive for improved performance of Green Quality Gates to achieve the yearly target. Develop and maintain adherence to all E2E Service Level Agreements and AOS brick maturity improvements. Coordinate, oversee and secure an orderly & on-time flow of material, parts, work packages, and tools needed for OSW activities. Manage stakeholders and work closely with support functions, procurement, HUB s, Plants and Suppliers at all levels. FAL Mobile focal for Quality Gate, Tandem and Aircraft Progress applications. Identify and implement improvement opportunities, not only for the VSM department, but also for Airbus. Utilize Airbus Operating System methodologies to implement necessary changes that will improve ways of working and secure deliverables. Ensure team members are properly trained in all relevant Airbus technical courses. Guarantee all team members are aligned on the training matrix and rectify any gaps as soon as possible. Provide appropriate objectives for teams that align with Airbus goals. Identify goals for individual team members that align with their career objectives and support these goals when needed. Develop high performing employees by identifying areas needed for improvement, scheduling training above minimum required, and coaching in applicable leadership skills. Support Director of Aircraft Management with Integrating Mobile into the Global A320 VSM system. Support takted and untakted FAL and their team control and measure the Mobile FAL performance. Continuously identify opportunities to develop the organization to increase flexibility and manage cost Contribute to the success and of FAL-Mobile by leading by example, being proactive and productive Perform other duties as assigned. Additional Responsibilities: Develop KPIs for the team in line with stated or completions objectives Organize the training and development of the team (classroom, on the job training). Plan regular feedback loops with the Team Monitor team status to ensure KPIs are being met daily, weekly, monthly and yearly Ensure the full support of the ACM team meaning flexibility and availability. Proven ability to coordinate several complex projects and tasks simultaneously Perform other duties as assigned (vacation planner; participate in SQCDP / PPC.) Give priorities and context to the Team. Participate actively at the Airbus Operating System initiatives (AOS) Act as delegate to Director of Aircraft Management. Communication Skills: Have the ability to establish and maintain a good relationship with all internal customers. Have the ability to work in an international team. Must possess excellent communication and presentation skills, both verbal and written. Must be able to present clear and concise briefings and reports to customers and executives. Technical Systems Proficiency: Required: Knowledge of Airbus processes and methods. Google Suite (Google Mail, Docs, and Sheets) Airbus IT-Tools (QG, TANDEM, Aircraft Progress, eQLB, ALB). Knowledge of common applications such as SAP. Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings; Able to hear safety alerts and warning signals. . click apply for full job details
10/22/2025
Full time
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio n (Spanish) Job Description: Airbus US Manufacturing Facility is looking for at Manager, Aircraft Management to join our Team based in Mobile, AL Meet the team: The team at the Airbus U.S. Manufacturing facilities assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on Airbus Way you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP ) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your boarding pass: Required: 2 years minimum experience in Aviation Production or equivalent Previous hands-on experience with drilling tools, templates, drilling machines, fasteners, and torquing tools. Preferred: 5+ years minimum experience in Aviation Production. Education: Required: A Bachelor's Degree in Business Administration, Industrial, Mechanical or Aerospace Engineering or similar and/or combination of education and experience. Experience: Required: Demonstrated experience in managing and leading Required: Minimum 6 years of Manufacturing experience within Airbus, or an equivalent combination of education and experience Required: Manufacturing experience and strong skill set Required: Experience in working with internal & external partners, suppliers and plants High degree of flexibility and initiative Proven ability to influence others and lead teams Proven ability to coordinate several projects and tasks simultaneously Strong knowledge of the Airbus worksharing structure, specifically the A320 Program. Primary Responsibilities: Manage, lead and develop a team of 10-12 Aircraft Managers (ACM) Ensure all ACM activities are well coordinated and communicated within the APT s Train, mentor, and coach Aircraft Manager employees to ensure individual development for successful and sustainable department operations. Direct team appropriately to ensure all aircraft milestones are met. Represent the ACM team at the L2/L3 level and lead L3 PPC & Escalation reviews. Support operations team as an escalation point for all major non-conformities on the aircraft. Responsible for aircraft issue follow-up addressing progress in a proactive manner, anticipating issues, and driving resolution to avoid production risks. Function as link to relevant business units in order to confirm proper level of support is given to takted or completion team for any outstanding work items. Maintain Key Performance Indicators are kept for topics and sustain regular communication within relevant plateaus-L2 to improve performance/support through performance meetings. Lead End to End Quality Gate adherence ensuring proper tools are utilized and root cause analysis for recurring issues is performed. Drive for improved performance of Green Quality Gates to achieve the yearly target. Develop and maintain adherence to all E2E Service Level Agreements and AOS brick maturity improvements. Coordinate, oversee and secure an orderly & on-time flow of material, parts, work packages, and tools needed for OSW activities. Manage stakeholders and work closely with support functions, procurement, HUB s, Plants and Suppliers at all levels. FAL Mobile focal for Quality Gate, Tandem and Aircraft Progress applications. Identify and implement improvement opportunities, not only for the VSM department, but also for Airbus. Utilize Airbus Operating System methodologies to implement necessary changes that will improve ways of working and secure deliverables. Ensure team members are properly trained in all relevant Airbus technical courses. Guarantee all team members are aligned on the training matrix and rectify any gaps as soon as possible. Provide appropriate objectives for teams that align with Airbus goals. Identify goals for individual team members that align with their career objectives and support these goals when needed. Develop high performing employees by identifying areas needed for improvement, scheduling training above minimum required, and coaching in applicable leadership skills. Support Director of Aircraft Management with Integrating Mobile into the Global A320 VSM system. Support takted and untakted FAL and their team control and measure the Mobile FAL performance. Continuously identify opportunities to develop the organization to increase flexibility and manage cost Contribute to the success and of FAL-Mobile by leading by example, being proactive and productive Perform other duties as assigned. Additional Responsibilities: Develop KPIs for the team in line with stated or completions objectives Organize the training and development of the team (classroom, on the job training). Plan regular feedback loops with the Team Monitor team status to ensure KPIs are being met daily, weekly, monthly and yearly Ensure the full support of the ACM team meaning flexibility and availability. Proven ability to coordinate several complex projects and tasks simultaneously Perform other duties as assigned (vacation planner; participate in SQCDP / PPC.) Give priorities and context to the Team. Participate actively at the Airbus Operating System initiatives (AOS) Act as delegate to Director of Aircraft Management. Communication Skills: Have the ability to establish and maintain a good relationship with all internal customers. Have the ability to work in an international team. Must possess excellent communication and presentation skills, both verbal and written. Must be able to present clear and concise briefings and reports to customers and executives. Technical Systems Proficiency: Required: Knowledge of Airbus processes and methods. Google Suite (Google Mail, Docs, and Sheets) Airbus IT-Tools (QG, TANDEM, Aircraft Progress, eQLB, ALB). Knowledge of common applications such as SAP. Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings; Able to hear safety alerts and warning signals. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Baptist Memorial Home Care & Hospice
Huntingdon, Tennessee
We are hiring for a RN Patient Care Manager in Hospice. At Baptist Memorial Hospice in Huntingdon, TN, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation. Additional State Specific Requirements No additional state specific requirements
10/22/2025
Full time
We are hiring for a RN Patient Care Manager in Hospice. At Baptist Memorial Hospice in Huntingdon, TN, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation. Additional State Specific Requirements No additional state specific requirements
Instructions to applicants: 2 positions available. Job Title: University Recruiter-Alpine Location: Alpine Department: Enrollment Management Job No.: 999041/999049 Posting Date: 08/25/2025 Until Filled: No Salary: $36,750 Required: Required Experience and Skills : Bachelor's degree. A strong commitment to the mission of Sul Ross State University. Must have at least two years of experience with enrollment services in any of these areas: Admissions, Financial Aid, or Recruitment; experience working in higher education or with college students; ability to drive and/or travel as needed; public speaking experience to large and small groups. General knowledge of college admissions guidelines and procedures in higher education recruitment; knowledge of PC operation and software programs (Banner, Imaging, Microsoft Office, etc.) with strong verbal, written and organizational skills, and public speaking (small and large groups); ability to plan and implement recruitment events in an organized and efficient manner; able to sit and use the computer for long periods of time; able to provide exceptional customer service via telephone, email and chat professionally. Some weekend work may be required. Must be able to work under stress, work independently and as a team member, and able to deal with people in a professional manner. Preferred: Preferred : One year of admissions and/or enrollment management experience; Sul Ross alumni; fluency in English/Spanish. Primary Responsibilities: Summary: Meets annual enrollment goals set by the Director of Admissions and Executive Director for Enrollment Management by actively managing the enrollment funnel and recruitment process, as well as ensuring consistent prospect follow-up (University wide). Duties: 1. Serves as a member of the Sul Ross State University Admissions team and manages a recruitment territory; markets University programs to prospective students, businesses, community groups, and other targeted audiences; attends college fairs and other on/off campus recruitment events/presentations.2. Extensive local/out of town travel and prospect management within assigned regional territory; ensures the University is properly reserved for upcoming events.3. Ensures successful management of assigned students by utilizing the University CRM to upload admissions documents received; notates any/all interactions for reference.4. Consistent and strategic communication, including but not limited to in-person or virtual appointments, phone calls, direct mail, or email to encourage applications for admission and ultimately enrollment.5. Counsel's prospective applicants on the admissions process and provides basic financial aid information; responds with accuracy and immediacy to the needs of the prospect.6. Completes routine office work and reports related to recruitment; works closely with Admissions Operations to ensure that submitted admissions documents are processed for acceptance purposes.7. Attends Admissions team staff meetings and may serve on committees as needed or as directed by immediate supervisor.8. Must be cross trained in the enrollment process for all student populations and provide coverage, as needed, so that recruitment events are not cancelled or delayed.9. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the University; includes trainings and/or conferences.10. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.11. Displays a clear understanding of the requirements of the Family Education Rights and Privacy Act (FERPA), regarding the privacy of student records and general information. Maintain the confidentiality of all conversations, incidents, and information processed and maintained by the University.12. Responsible for personal safety and the safety of others and must exercise due caution and always practice safe work habits. Non-Essential: Serves as a back up to other University Recruiters/team members for recruitment events as needed and participates in college-wide on-campus events; other duties as assigned by the Director of Admissions. Supervision: Received: Director of Admissions; Assistant Director of Admissions as needed. Given: Working Conditions Usual: Current driver's license and driving record acceptable to the university must be maintained as a condition of employment. Must have personal transportation. Must be willing to work some evenings and weekends. Exempt from overtime provisions.Special: The position is security-sensitive and located in Alpine, Texas. Position is security sensitive.Responsible for personal safety and the safety of others; must exercise due caution and practice sate work habits at all times. Any qualifications to be considered instead of stated minimums require the prior approval of the Human Resources Director. Revised: July 2024 Other Information: An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling or emailing About SRSU: Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students. From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals. For more information about how we're strategizing for the future, I invite you to visit .
10/22/2025
Full time
Instructions to applicants: 2 positions available. Job Title: University Recruiter-Alpine Location: Alpine Department: Enrollment Management Job No.: 999041/999049 Posting Date: 08/25/2025 Until Filled: No Salary: $36,750 Required: Required Experience and Skills : Bachelor's degree. A strong commitment to the mission of Sul Ross State University. Must have at least two years of experience with enrollment services in any of these areas: Admissions, Financial Aid, or Recruitment; experience working in higher education or with college students; ability to drive and/or travel as needed; public speaking experience to large and small groups. General knowledge of college admissions guidelines and procedures in higher education recruitment; knowledge of PC operation and software programs (Banner, Imaging, Microsoft Office, etc.) with strong verbal, written and organizational skills, and public speaking (small and large groups); ability to plan and implement recruitment events in an organized and efficient manner; able to sit and use the computer for long periods of time; able to provide exceptional customer service via telephone, email and chat professionally. Some weekend work may be required. Must be able to work under stress, work independently and as a team member, and able to deal with people in a professional manner. Preferred: Preferred : One year of admissions and/or enrollment management experience; Sul Ross alumni; fluency in English/Spanish. Primary Responsibilities: Summary: Meets annual enrollment goals set by the Director of Admissions and Executive Director for Enrollment Management by actively managing the enrollment funnel and recruitment process, as well as ensuring consistent prospect follow-up (University wide). Duties: 1. Serves as a member of the Sul Ross State University Admissions team and manages a recruitment territory; markets University programs to prospective students, businesses, community groups, and other targeted audiences; attends college fairs and other on/off campus recruitment events/presentations.2. Extensive local/out of town travel and prospect management within assigned regional territory; ensures the University is properly reserved for upcoming events.3. Ensures successful management of assigned students by utilizing the University CRM to upload admissions documents received; notates any/all interactions for reference.4. Consistent and strategic communication, including but not limited to in-person or virtual appointments, phone calls, direct mail, or email to encourage applications for admission and ultimately enrollment.5. Counsel's prospective applicants on the admissions process and provides basic financial aid information; responds with accuracy and immediacy to the needs of the prospect.6. Completes routine office work and reports related to recruitment; works closely with Admissions Operations to ensure that submitted admissions documents are processed for acceptance purposes.7. Attends Admissions team staff meetings and may serve on committees as needed or as directed by immediate supervisor.8. Must be cross trained in the enrollment process for all student populations and provide coverage, as needed, so that recruitment events are not cancelled or delayed.9. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the University; includes trainings and/or conferences.10. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.11. Displays a clear understanding of the requirements of the Family Education Rights and Privacy Act (FERPA), regarding the privacy of student records and general information. Maintain the confidentiality of all conversations, incidents, and information processed and maintained by the University.12. Responsible for personal safety and the safety of others and must exercise due caution and always practice safe work habits. Non-Essential: Serves as a back up to other University Recruiters/team members for recruitment events as needed and participates in college-wide on-campus events; other duties as assigned by the Director of Admissions. Supervision: Received: Director of Admissions; Assistant Director of Admissions as needed. Given: Working Conditions Usual: Current driver's license and driving record acceptable to the university must be maintained as a condition of employment. Must have personal transportation. Must be willing to work some evenings and weekends. Exempt from overtime provisions.Special: The position is security-sensitive and located in Alpine, Texas. Position is security sensitive.Responsible for personal safety and the safety of others; must exercise due caution and practice sate work habits at all times. Any qualifications to be considered instead of stated minimums require the prior approval of the Human Resources Director. Revised: July 2024 Other Information: An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling or emailing About SRSU: Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students. From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals. For more information about how we're strategizing for the future, I invite you to visit .
Baptist Memorial Home Care & Hospice
Huntingdon, Tennessee
We are hiring for an Executive Director - RN , with Hospice experience. RN required. At Baptist Memorial Hospice in Huntingdon, TN, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a leader, you can expect: leadership and engagement with diverse teams across the operation opportunities to create strategies that drive best-in-class care for patients & families flexibility for true work-life balance career and leadership development If you love nursing and have an interest in healthcare operations, this is a great opportunity for you. The Executive Director (Registered Nurse, RN) in Hospice supervises all aspects of patient care, all activities of professional staff and allied health personnel, regulatory requirements compliance, financial performance, and quality assurance performance improvement activities for agency. The Executive Director or alternate will be available on-site during business hours and additionally, if needed. Responsible for compliance with all regulations, laws, policies, and procedures applicable to hospice and Medicare/ Medicaid issues when applicable daily. Immediately available (or has Alternate Designee) to be on-site during business hours or immediately available by telephone when off-site conducting agency business, available after hours as needed. Directs the daily operations of the agency and acts as the Care Management Process driver. The Executive Director or designee RN, such as a Patient Care Manager, will receive daily reports on patients from staff. This process also includes review of patient care paperwork, referral information, recertification processes, discharge information, and event reporting, etc. daily. Reviews monthly financial results relative to all aspects of the operation to assure that quality patient care is delivered in the most cost-effective manner. Participates in the QAPI planning and processes, reporting, and improvement action plans as indicated. This includes chart audits, patient satisfaction, financials, contracts, patient/family complaints, etc. and appropriate follow-up. License Requirements Must be a licensed physician; licensed registered nurse; licensed social worker; or a Bachelor's degree college graduate with at least three (3) years of documented success in discipline/field of study and a minimum of one (1) year of full time experience in a hospice, home health, or other health care delivery system setting. Three (3) years of health care leadership preferred. Current CPR certification required for Executive Directors who may provide services to patients in the field. Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation. No additional state specific requirements
10/22/2025
Full time
We are hiring for an Executive Director - RN , with Hospice experience. RN required. At Baptist Memorial Hospice in Huntingdon, TN, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a leader, you can expect: leadership and engagement with diverse teams across the operation opportunities to create strategies that drive best-in-class care for patients & families flexibility for true work-life balance career and leadership development If you love nursing and have an interest in healthcare operations, this is a great opportunity for you. The Executive Director (Registered Nurse, RN) in Hospice supervises all aspects of patient care, all activities of professional staff and allied health personnel, regulatory requirements compliance, financial performance, and quality assurance performance improvement activities for agency. The Executive Director or alternate will be available on-site during business hours and additionally, if needed. Responsible for compliance with all regulations, laws, policies, and procedures applicable to hospice and Medicare/ Medicaid issues when applicable daily. Immediately available (or has Alternate Designee) to be on-site during business hours or immediately available by telephone when off-site conducting agency business, available after hours as needed. Directs the daily operations of the agency and acts as the Care Management Process driver. The Executive Director or designee RN, such as a Patient Care Manager, will receive daily reports on patients from staff. This process also includes review of patient care paperwork, referral information, recertification processes, discharge information, and event reporting, etc. daily. Reviews monthly financial results relative to all aspects of the operation to assure that quality patient care is delivered in the most cost-effective manner. Participates in the QAPI planning and processes, reporting, and improvement action plans as indicated. This includes chart audits, patient satisfaction, financials, contracts, patient/family complaints, etc. and appropriate follow-up. License Requirements Must be a licensed physician; licensed registered nurse; licensed social worker; or a Bachelor's degree college graduate with at least three (3) years of documented success in discipline/field of study and a minimum of one (1) year of full time experience in a hospice, home health, or other health care delivery system setting. Three (3) years of health care leadership preferred. Current CPR certification required for Executive Directors who may provide services to patients in the field. Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation. No additional state specific requirements
Allegheny Conference on Community Development
Pittsburgh, Pennsylvania
Description: About the Role: The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization's mission and long-term sustainability. Success in this role requires adaptability, flexibility, and a collaborative approach-balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization's evolving needs. Requirements: IT Strategy & Leadership Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs. Align technology initiatives with regional economic development priorities and partner collaboration. Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness. Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization. Advise executive leadership on IT investments, trends, efficiencies, and risks. IT Operations & Infrastructure Management Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications. Manage hardware and software lifecycles-ensure all systems are updated, patched, and reliable. Ensure business continuity and disaster recovery systems are in place and regularly tested. Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades). Cybersecurity & Data Management Oversee IT governance, security protocols, and compliance with industry standards. Implement cybersecurity policies and best practices to protect organizational data. Maintain data redundancy, security, and retention systems, including backup and recovery procedures. Monitor IT risks and develop mitigation strategies to safeguard business operations. Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements. Conduct regular risk assessments and security audits. End-User Support & Training Oversee IT support services to ensure timely and effective resolution of technical issues. Supervise and support the IT Helpdesk Technician in providing first-line technical assistance. Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development. Vendor & Budget Management Evaluate, select, and manage vendor relationships for hardware, software, and IT services. Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments. Negotiate contracts and service agreements to optimize technology investments. Team Leadership & Development Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services. Foster a collaborative and service-oriented IT culture within the organization. Develop and implement IT policies, procedures, and best practices to optimize performance and security. Qualifications & Experience Education: Bachelor's degree in information systems, Computer Science, or a related field required. Experience: Minimum of 7-10 years of progressively responsible IT experience, including 1-3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments. Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications. Proven experience managing IT budgets, vendor relationships, and contract negotiations. Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders. Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus. Preferred Certifications (not required but advantageous): ITIL (Information Technology Infrastructure Library) Certification CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) AWS/Azure Certified Solutions Architect CompTIA Security+ Compensation details: 00 Yearly Salary PI1d048f861adc-1663
10/22/2025
Full time
Description: About the Role: The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization's mission and long-term sustainability. Success in this role requires adaptability, flexibility, and a collaborative approach-balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization's evolving needs. Requirements: IT Strategy & Leadership Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs. Align technology initiatives with regional economic development priorities and partner collaboration. Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness. Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization. Advise executive leadership on IT investments, trends, efficiencies, and risks. IT Operations & Infrastructure Management Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications. Manage hardware and software lifecycles-ensure all systems are updated, patched, and reliable. Ensure business continuity and disaster recovery systems are in place and regularly tested. Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades). Cybersecurity & Data Management Oversee IT governance, security protocols, and compliance with industry standards. Implement cybersecurity policies and best practices to protect organizational data. Maintain data redundancy, security, and retention systems, including backup and recovery procedures. Monitor IT risks and develop mitigation strategies to safeguard business operations. Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements. Conduct regular risk assessments and security audits. End-User Support & Training Oversee IT support services to ensure timely and effective resolution of technical issues. Supervise and support the IT Helpdesk Technician in providing first-line technical assistance. Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development. Vendor & Budget Management Evaluate, select, and manage vendor relationships for hardware, software, and IT services. Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments. Negotiate contracts and service agreements to optimize technology investments. Team Leadership & Development Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services. Foster a collaborative and service-oriented IT culture within the organization. Develop and implement IT policies, procedures, and best practices to optimize performance and security. Qualifications & Experience Education: Bachelor's degree in information systems, Computer Science, or a related field required. Experience: Minimum of 7-10 years of progressively responsible IT experience, including 1-3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments. Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications. Proven experience managing IT budgets, vendor relationships, and contract negotiations. Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders. Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus. Preferred Certifications (not required but advantageous): ITIL (Information Technology Infrastructure Library) Certification CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) AWS/Azure Certified Solutions Architect CompTIA Security+ Compensation details: 00 Yearly Salary PI1d048f861adc-1663
Instructions to applicants: PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Job Title: University Recruiter- El Paso Location: Alpine Department: Enrollment Management Job No.: 998912 Posting Date: 10/17/2025 Until Filled: Yes Salary: $36,750 Required: Required Experience and Skills: Bachelor's degree. A strong commitment to the mission of Sul Ross State University. Must have at least two years of experience with enrollment services in any of these areas: Admissions, Financial Aid, or Recruitment; experience working in higher education or with college students; ability to drive and/or travel as needed; public speaking experience to large and small groups. The position requires a general understanding of college admissions guidelines and procedures related to higher education recruitment. Candidates should be proficient in PC operations and commonly used software programs such as Banner, imaging systems, and Microsoft Office. Strong verbal, written, and organizational skills are essential, along with the ability to speak effectively in both small and large group settings. This role also demands the ability to plan and execute recruitment events efficiently and professionally, sit and work at a computer for extended periods, and deliver high-quality customer service via telephone, email, and online chat. Some weekend work may be required. The ideal candidate will be able to manage stress, work both independently and collaboratively, and interact with others in a professional and courteous manner. Preferred: Preferred: Bachelor's degree in education, marketing, communications, or a related field. One year of direct experience in university admissions or enrollment management, alumni status at Sul Ross State University, and fluency in both English and Spanish. Primary Responsibilities: Summary: Meets annual enrollment goals set by the Executive Director for Enrollment Management and the Director of Admissions by actively managing the enrollment funnel and recruitment process within the El Paso region. This position is based at the El Paso Leadership Academy (EPLA) and serves as the primary liaison for Sul Ross State University (SRSU) at that location. Responsibilities include outreach for undergraduate admissions, dual credit initiatives, and representing SRSU at recruitment events throughout El Paso. Duties: Serves as a member of the Sul Ross State University Admissions team and manages the El Paso recruitment territory, marketing university programs to prospective students, families, businesses, community groups, and other key stakeholders. Serve as the SRSU liaison at El Paso Leadership Academy, providing on-site support, information, and guidance on dual credit, undergraduate admissions, and other inquiries from EPLA students and staff. Responsible for planning, scheduling, and participating in college fairs, school visits, community events, and virtual sessions across the El Paso area, requiring extensive regional travel (50-65% of the time). Coordinates and conducts strategic outreach and follow-up through in-person visits, phone calls, virtual meetings, direct mail, and email to encourage student applications and enrollment. Maintains consistent and strategic communication, including but not limited to in-person or virtual appointments, phone calls, direct mail, and email, to encourage applications and ultimately enrollment. Counsel's prospective applicants and families on the admissions process, SRSU programs, and basic financial aid information, providing timely and accurate responses. Works in close collaboration with Admissions Operations and EPLA staff to ensure that student documents are processed efficiently for acceptance and enrollment. Maintains accurate records in the University CRM by uploading documents and tracking student interactions and statuses. Travels to the Sul Ross State University Alpine campus on a monthly basis for multi-day visits that support team meetings, training, coordination, and processing efforts. Also attends regular Admissions team meetings (virtual or in-person) and participates in assigned committees or projects. Must be cross trained in the full enrollment process for all student populations to ensure flexible event coverage when needed. Maintains a professional presence at work, adheres to scheduled hours, and participates in ongoing training and professional development, which may include evening or weekend events. This includes providing an event or out-of-office schedule to EPLA. Working hours may include evenings, holidays, or weekends depending on deadline requirements and special events. Protects student privacy in compliance with the Family Educational Rights and Privacy Act (FERPA) and maintains confidentiality in all job-related matters. Responsible for personal safety and the safety of others by always practicing safe work habits. Non-Essential: Serves as a backup to other University Recruiters and Admissions team members for recruitment events and participates in college-wide on-campus events as needed. Other duties as assigned by the Director of Admissions and/or Executive Director of Enrollment Management. Supervision: Received: Director of Admissions; Assistant Director of Admissions as needed. Given: Working ConditionsUsual: Exempt from overtime provisions. Position is Security Sensitive. Current driver's license and driving record acceptable to the University must be maintained as a condition of employment; must have personal transportation' must be willing to work some evenings and weekends' some overnight travel throughout Texas. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Human Resources Director. Date revised: September 2025 Other Information: An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling or emailing About SRSU: Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students . click apply for full job details
10/22/2025
Full time
Instructions to applicants: PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Job Title: University Recruiter- El Paso Location: Alpine Department: Enrollment Management Job No.: 998912 Posting Date: 10/17/2025 Until Filled: Yes Salary: $36,750 Required: Required Experience and Skills: Bachelor's degree. A strong commitment to the mission of Sul Ross State University. Must have at least two years of experience with enrollment services in any of these areas: Admissions, Financial Aid, or Recruitment; experience working in higher education or with college students; ability to drive and/or travel as needed; public speaking experience to large and small groups. The position requires a general understanding of college admissions guidelines and procedures related to higher education recruitment. Candidates should be proficient in PC operations and commonly used software programs such as Banner, imaging systems, and Microsoft Office. Strong verbal, written, and organizational skills are essential, along with the ability to speak effectively in both small and large group settings. This role also demands the ability to plan and execute recruitment events efficiently and professionally, sit and work at a computer for extended periods, and deliver high-quality customer service via telephone, email, and online chat. Some weekend work may be required. The ideal candidate will be able to manage stress, work both independently and collaboratively, and interact with others in a professional and courteous manner. Preferred: Preferred: Bachelor's degree in education, marketing, communications, or a related field. One year of direct experience in university admissions or enrollment management, alumni status at Sul Ross State University, and fluency in both English and Spanish. Primary Responsibilities: Summary: Meets annual enrollment goals set by the Executive Director for Enrollment Management and the Director of Admissions by actively managing the enrollment funnel and recruitment process within the El Paso region. This position is based at the El Paso Leadership Academy (EPLA) and serves as the primary liaison for Sul Ross State University (SRSU) at that location. Responsibilities include outreach for undergraduate admissions, dual credit initiatives, and representing SRSU at recruitment events throughout El Paso. Duties: Serves as a member of the Sul Ross State University Admissions team and manages the El Paso recruitment territory, marketing university programs to prospective students, families, businesses, community groups, and other key stakeholders. Serve as the SRSU liaison at El Paso Leadership Academy, providing on-site support, information, and guidance on dual credit, undergraduate admissions, and other inquiries from EPLA students and staff. Responsible for planning, scheduling, and participating in college fairs, school visits, community events, and virtual sessions across the El Paso area, requiring extensive regional travel (50-65% of the time). Coordinates and conducts strategic outreach and follow-up through in-person visits, phone calls, virtual meetings, direct mail, and email to encourage student applications and enrollment. Maintains consistent and strategic communication, including but not limited to in-person or virtual appointments, phone calls, direct mail, and email, to encourage applications and ultimately enrollment. Counsel's prospective applicants and families on the admissions process, SRSU programs, and basic financial aid information, providing timely and accurate responses. Works in close collaboration with Admissions Operations and EPLA staff to ensure that student documents are processed efficiently for acceptance and enrollment. Maintains accurate records in the University CRM by uploading documents and tracking student interactions and statuses. Travels to the Sul Ross State University Alpine campus on a monthly basis for multi-day visits that support team meetings, training, coordination, and processing efforts. Also attends regular Admissions team meetings (virtual or in-person) and participates in assigned committees or projects. Must be cross trained in the full enrollment process for all student populations to ensure flexible event coverage when needed. Maintains a professional presence at work, adheres to scheduled hours, and participates in ongoing training and professional development, which may include evening or weekend events. This includes providing an event or out-of-office schedule to EPLA. Working hours may include evenings, holidays, or weekends depending on deadline requirements and special events. Protects student privacy in compliance with the Family Educational Rights and Privacy Act (FERPA) and maintains confidentiality in all job-related matters. Responsible for personal safety and the safety of others by always practicing safe work habits. Non-Essential: Serves as a backup to other University Recruiters and Admissions team members for recruitment events and participates in college-wide on-campus events as needed. Other duties as assigned by the Director of Admissions and/or Executive Director of Enrollment Management. Supervision: Received: Director of Admissions; Assistant Director of Admissions as needed. Given: Working ConditionsUsual: Exempt from overtime provisions. Position is Security Sensitive. Current driver's license and driving record acceptable to the University must be maintained as a condition of employment; must have personal transportation' must be willing to work some evenings and weekends' some overnight travel throughout Texas. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Human Resources Director. Date revised: September 2025 Other Information: An Equal Opportunity/Affirmative Action Employer It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing. Notice of Availability of the Annual Security & Fire Safety Report The Annual Security & Fire Safety Report is available online at The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling or emailing About SRSU: Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border. What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve. Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/22/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
THE OPPORTUNITY MassMutual Operations is looking for an experienced and strategic Project Portfolio Management Consultant to join the Strategy & Transformation organization. You will report to the Director, Portfolio Governance and Reporting. This position is available as a hybrid position, based at our Springfield, MA headquarters. In this role, you'll help advance our organizational maturity in demand and capacity management by designing governance frameworks, facilitating planning conversations, and uncovering resource trends that enable more informed decision-making. You'll have the opportunity to shape how our Operations department forecasts, allocates, and maximizes people resources. Working across functions and with senior leadership, you'll bring clarity to complex data and ensure our teams are empowered to focus on the most critical priorities-at the right time, with the right support. This is a business-focused role-not a technical developer or architect position-designed for professionals with deep knowledge of portfolio governance and demand forecasting. THE IMPACT In this role, you'll help shape the future of Operations by establishing robust governance frameworks and advancing enterprise-wide demand and capacity management practices. You'll be instrumental in driving strategic conversations with senior leadership-surfacing actionable insights, identifying resource trends, and strengthening alignment between people, priorities, and planning. Your work will directly influence how we make decisions, allocate talent, and forecast future needs. By coordinating planning efforts and developing executive-ready materials, you'll ensure leaders have the visibility and confidence to invest resources where they deliver the greatest value. Ultimately, you'll help create a more agile and empowered Operations organization-one where teams are resourced effectively, workstreams are optimized, and strategic priorities are met with precision, all while interfacing with leaders at all levels across the organization. Portfolio Governance & Strategy Establish Governance: Drive organizational maturity in project portfolio management by establishing governance frameworks that promote strategic prioritization and resource transparency. Monitor and Promote Adoption: Collaborate with the Reporting team to track Clarity PPM usage and ensure consistent adoption across Operations. Forecasting Leadership: Facilitate forecasting and resource planning sessions with project and resource managers, driving alignment and proactive capacity decisions. Executive Insight Delivery: Share demand and capacity trends with senior leadership, translating data into strategic insights and portfolio-level recommendations. Data Governance and Integrity: Partner with the PMO Governance Lead to uphold data accuracy through regular updates, audit reviews, and governance protocols. Portfolio Reporting: Develop and distribute dashboards and reports that highlight actual and projected resource utilization, supporting planning and decision-making. Process and Standards Enablement: Establish and lead standardized demand and capacity processes, including resource fulfillment meetings and conflict resolution frameworks Demand Management & Prioritization Facilitate the intake, assessment, and prioritization of project requests, filtering low-value efforts and promoting focus on initiatives with the highest strategic impact. Partner with stakeholders to shape project pipelines and ensure business needs are reflected in resourcing plans. Capacity Planning & Forecasting Lead initiatives to understand, model, and forecast resource availability across Operations-including personnel, budget, and technology needs. Identify potential bottlenecks and advocate for timing adjustments or strategic trade-offs to improve delivery feasibility. Resource Optimization & Utilization Enable smarter allocation of resources across the enterprise by guiding managers toward high-impact assignments and minimizing idle or misaligned effort. Drive planning processes to ensure the right talent is deployed to the right workstreams at the right time. Performance Monitoring & Decision Support Translate portfolio performance metrics-including resource utilization, time tracking, and project progression-into meaningful insights and leadership reporting. Collaborate with analytics teams to surface trends, risks, and opportunities that inform executive planning and investment decisions. System Leadership (Clarity PPM) Provide business-focused leadership in platform use and future enhancements of Clarity PPM in partnership with Technology, supporting integration with operations strategy, data management, and forecasting. Serve as a functional authority, helping users and leaders leverage the system to enable portfolio maturity and data-driven decisions, in collaboration with Technology The Minimum Qualifications Bachelor's Degree (or 8+ years' experience in Project or Portfolio governance, PMO in lieu of degree) 5+ years' experience in Project or Portfolio governance, PMO 5+ years' experience identifying key stakeholders, documenting current-state workflows, creating visual process maps, analyzing for optimization opportunities, and leading implementation and ongoing maintenance. 5+ years of experience working with pivot tables, VLOOKUPs, complex formulas and macros in excel 5+ years' experience with data structuring and/or enterprise level technology integrations 3+ years' experience with Clarity PPM (Demand & Capacity, Financials, Portfolio Reporting) The Ideal Qualifications Strong analytical ability; able to coordinate and facilitated people and small groups, organize data, problem solve, and develop and execute process. Demonstrated interpersonal skills; ability to build and manage relationships; ability to work collaboratively across multiple departments in an organization. Effective communicator and ability to interact with leadership within the organization. Ability to influence and collaborate with stakeholders and functional areas, providing interaction, facilitation, and communication. What to Expect as Part of MassMutual and the Team Regular meetings with the Product and Investments team. Focused on one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
10/22/2025
Full time
THE OPPORTUNITY MassMutual Operations is looking for an experienced and strategic Project Portfolio Management Consultant to join the Strategy & Transformation organization. You will report to the Director, Portfolio Governance and Reporting. This position is available as a hybrid position, based at our Springfield, MA headquarters. In this role, you'll help advance our organizational maturity in demand and capacity management by designing governance frameworks, facilitating planning conversations, and uncovering resource trends that enable more informed decision-making. You'll have the opportunity to shape how our Operations department forecasts, allocates, and maximizes people resources. Working across functions and with senior leadership, you'll bring clarity to complex data and ensure our teams are empowered to focus on the most critical priorities-at the right time, with the right support. This is a business-focused role-not a technical developer or architect position-designed for professionals with deep knowledge of portfolio governance and demand forecasting. THE IMPACT In this role, you'll help shape the future of Operations by establishing robust governance frameworks and advancing enterprise-wide demand and capacity management practices. You'll be instrumental in driving strategic conversations with senior leadership-surfacing actionable insights, identifying resource trends, and strengthening alignment between people, priorities, and planning. Your work will directly influence how we make decisions, allocate talent, and forecast future needs. By coordinating planning efforts and developing executive-ready materials, you'll ensure leaders have the visibility and confidence to invest resources where they deliver the greatest value. Ultimately, you'll help create a more agile and empowered Operations organization-one where teams are resourced effectively, workstreams are optimized, and strategic priorities are met with precision, all while interfacing with leaders at all levels across the organization. Portfolio Governance & Strategy Establish Governance: Drive organizational maturity in project portfolio management by establishing governance frameworks that promote strategic prioritization and resource transparency. Monitor and Promote Adoption: Collaborate with the Reporting team to track Clarity PPM usage and ensure consistent adoption across Operations. Forecasting Leadership: Facilitate forecasting and resource planning sessions with project and resource managers, driving alignment and proactive capacity decisions. Executive Insight Delivery: Share demand and capacity trends with senior leadership, translating data into strategic insights and portfolio-level recommendations. Data Governance and Integrity: Partner with the PMO Governance Lead to uphold data accuracy through regular updates, audit reviews, and governance protocols. Portfolio Reporting: Develop and distribute dashboards and reports that highlight actual and projected resource utilization, supporting planning and decision-making. Process and Standards Enablement: Establish and lead standardized demand and capacity processes, including resource fulfillment meetings and conflict resolution frameworks Demand Management & Prioritization Facilitate the intake, assessment, and prioritization of project requests, filtering low-value efforts and promoting focus on initiatives with the highest strategic impact. Partner with stakeholders to shape project pipelines and ensure business needs are reflected in resourcing plans. Capacity Planning & Forecasting Lead initiatives to understand, model, and forecast resource availability across Operations-including personnel, budget, and technology needs. Identify potential bottlenecks and advocate for timing adjustments or strategic trade-offs to improve delivery feasibility. Resource Optimization & Utilization Enable smarter allocation of resources across the enterprise by guiding managers toward high-impact assignments and minimizing idle or misaligned effort. Drive planning processes to ensure the right talent is deployed to the right workstreams at the right time. Performance Monitoring & Decision Support Translate portfolio performance metrics-including resource utilization, time tracking, and project progression-into meaningful insights and leadership reporting. Collaborate with analytics teams to surface trends, risks, and opportunities that inform executive planning and investment decisions. System Leadership (Clarity PPM) Provide business-focused leadership in platform use and future enhancements of Clarity PPM in partnership with Technology, supporting integration with operations strategy, data management, and forecasting. Serve as a functional authority, helping users and leaders leverage the system to enable portfolio maturity and data-driven decisions, in collaboration with Technology The Minimum Qualifications Bachelor's Degree (or 8+ years' experience in Project or Portfolio governance, PMO in lieu of degree) 5+ years' experience in Project or Portfolio governance, PMO 5+ years' experience identifying key stakeholders, documenting current-state workflows, creating visual process maps, analyzing for optimization opportunities, and leading implementation and ongoing maintenance. 5+ years of experience working with pivot tables, VLOOKUPs, complex formulas and macros in excel 5+ years' experience with data structuring and/or enterprise level technology integrations 3+ years' experience with Clarity PPM (Demand & Capacity, Financials, Portfolio Reporting) The Ideal Qualifications Strong analytical ability; able to coordinate and facilitated people and small groups, organize data, problem solve, and develop and execute process. Demonstrated interpersonal skills; ability to build and manage relationships; ability to work collaboratively across multiple departments in an organization. Effective communicator and ability to interact with leadership within the organization. Ability to influence and collaborate with stakeholders and functional areas, providing interaction, facilitation, and communication. What to Expect as Part of MassMutual and the Team Regular meetings with the Product and Investments team. Focused on one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
