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executive director
Construction Project Executive
Roers Companies Tampa, Florida
Were looking for an enthusiastic new addition to our team in Tampa, Florida as a Construction Project Executive! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, were on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You Youre passionate about your work, you're fast-paced, and you strive to help us continue our exponential growth. You offer an extra hand and arent afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities The role of the Construction Project Executive is responsible for providing overall management for large projects, leading the project team (s) and insuring project success with all construction partners. The Project Executive reports directly to the Director of General Contracting. Project Executive is the primary representative of RGC with the responsibility to develop and expand the relationships with internal and external clients. Project Executive is the primary client contact for the relationship to manage client expectations. Ensure consistent performance, project delivery (preconstruction and construction) will exceed client expectations. Responsible for all project commitments and follow through. Arrange opportunities for personal interaction and networking of those that surround the client from architects, engineers, brokers, and other staff associated with and supporting the client. Participate in bid proposal kick-off meetings. Assist and manage proposal responses, schedule development, take the lead in outlining shortlist presentations of the team. Conduct Post closeout review of project. Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction. Participate extensively in helping to acquire and define projects and develop budgets that will achieve profitability objectives taking into account project-specific challenges. Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project. Work closely with clients, owners, architects and subcontractors to develop relationships that exceed client satisfaction to RGCs demanding standards. Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owners expectations, budgetary and profitability objectives are exceeded Oversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan. Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field. Mentor, train and coach staff to perform to or exceed RGC standards. Represent RGC to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors. Project Acquisition of internal and external opportunities Participate and understand unique owner needs to represent RGC capabilities and help close potential projects. Review projects for unique challenges that will impact budget/profitability objectives Assign appropriate Project Management Staff in association with the Operations Manager Review and approve the pre-mobilization activities. Ensure Turnover meeting occurs between Preconstruction and Operation teams. Project Management, Quality Review and Project Close-Out; responsible for ensuring that Projects achieve budget and profitability objectives. This includes: Monitor and evaluate Project Management and Superintendent Staff assignments. Accurately manage the forecast of project performance Visit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible. Monitoring Client Relationships and address as needed. Attend all scheduled meetings as necessary to monitor and manage project profitability. Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team. Ensure Project Management staff is trained according to RGC guidelines. Recruit qualified talent; mentor, coach and train them to perform and ensure effective matching of talent to project scope. Bachelors degree preferred High School Degree or GED required 10+ years in Project management experience Possess Passion, Integrity, Hard Work and Professionalism. Takes a proactive leadership role. Takes initiative. Strong team building skills. High sense of urgency. Committed to excellence. Self-motivated. Self-confident. Effective communication skills. Capable of dealing with ambiguity and tight work oversight. Leadership capabilities that motivate staff to exceed expectations. Excellent business judgment to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity. Superior problem-solving skills together with the ability to confidently and decisively take action necessary to achieve strong project closeouts while maintaining positive team relations. The ability to constantly multi-task and handle competing priorities between RGCs business needs, organizational issues, and sound customer relations. Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions impacting profitability on assigned projects. Judgment to know when to appropriately escalate issues up the chain of command. Ability to develop the confidence of clients to gain future project awards. Compensation and Benefits for Construction Project Executive: Roers offers a comprehensive benefits & perks package to full-time employees which may include: Health Plans - Medical, dental, vision, flex spending accounts, and HSA Family Leave - Paid birth & bonding leave Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability Additional Voluntary Benefits Life Insurance, AD&D, long-term disability, critical illness, and accident insurance 401(K) - 3% company match, 100% vested after 2 years of employment Competitive PTO - 3 weeks of PTO with immediate accrual, 7 paid holidays, 1 floating holiday, your birthday, and bereavement Health and Wellness - fitness membership reimbursement program Free stays in Roers properties guest suits Rent Discount - 20% discount for employees living in Roers Companies properties Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completed 60 days of employment Charitable Match Program Roers matches employee donations to charitable organizations Professional Development Opportunities Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. E-verify Complaint. Candidates will be required to pass a criminal background check and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: PIdcd53cba78fb-1276
12/05/2025
Full time
Were looking for an enthusiastic new addition to our team in Tampa, Florida as a Construction Project Executive! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, were on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You Youre passionate about your work, you're fast-paced, and you strive to help us continue our exponential growth. You offer an extra hand and arent afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities The role of the Construction Project Executive is responsible for providing overall management for large projects, leading the project team (s) and insuring project success with all construction partners. The Project Executive reports directly to the Director of General Contracting. Project Executive is the primary representative of RGC with the responsibility to develop and expand the relationships with internal and external clients. Project Executive is the primary client contact for the relationship to manage client expectations. Ensure consistent performance, project delivery (preconstruction and construction) will exceed client expectations. Responsible for all project commitments and follow through. Arrange opportunities for personal interaction and networking of those that surround the client from architects, engineers, brokers, and other staff associated with and supporting the client. Participate in bid proposal kick-off meetings. Assist and manage proposal responses, schedule development, take the lead in outlining shortlist presentations of the team. Conduct Post closeout review of project. Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction. Participate extensively in helping to acquire and define projects and develop budgets that will achieve profitability objectives taking into account project-specific challenges. Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project. Work closely with clients, owners, architects and subcontractors to develop relationships that exceed client satisfaction to RGCs demanding standards. Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owners expectations, budgetary and profitability objectives are exceeded Oversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan. Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field. Mentor, train and coach staff to perform to or exceed RGC standards. Represent RGC to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors. Project Acquisition of internal and external opportunities Participate and understand unique owner needs to represent RGC capabilities and help close potential projects. Review projects for unique challenges that will impact budget/profitability objectives Assign appropriate Project Management Staff in association with the Operations Manager Review and approve the pre-mobilization activities. Ensure Turnover meeting occurs between Preconstruction and Operation teams. Project Management, Quality Review and Project Close-Out; responsible for ensuring that Projects achieve budget and profitability objectives. This includes: Monitor and evaluate Project Management and Superintendent Staff assignments. Accurately manage the forecast of project performance Visit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible. Monitoring Client Relationships and address as needed. Attend all scheduled meetings as necessary to monitor and manage project profitability. Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team. Ensure Project Management staff is trained according to RGC guidelines. Recruit qualified talent; mentor, coach and train them to perform and ensure effective matching of talent to project scope. Bachelors degree preferred High School Degree or GED required 10+ years in Project management experience Possess Passion, Integrity, Hard Work and Professionalism. Takes a proactive leadership role. Takes initiative. Strong team building skills. High sense of urgency. Committed to excellence. Self-motivated. Self-confident. Effective communication skills. Capable of dealing with ambiguity and tight work oversight. Leadership capabilities that motivate staff to exceed expectations. Excellent business judgment to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity. Superior problem-solving skills together with the ability to confidently and decisively take action necessary to achieve strong project closeouts while maintaining positive team relations. The ability to constantly multi-task and handle competing priorities between RGCs business needs, organizational issues, and sound customer relations. Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions impacting profitability on assigned projects. Judgment to know when to appropriately escalate issues up the chain of command. Ability to develop the confidence of clients to gain future project awards. Compensation and Benefits for Construction Project Executive: Roers offers a comprehensive benefits & perks package to full-time employees which may include: Health Plans - Medical, dental, vision, flex spending accounts, and HSA Family Leave - Paid birth & bonding leave Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability Additional Voluntary Benefits Life Insurance, AD&D, long-term disability, critical illness, and accident insurance 401(K) - 3% company match, 100% vested after 2 years of employment Competitive PTO - 3 weeks of PTO with immediate accrual, 7 paid holidays, 1 floating holiday, your birthday, and bereavement Health and Wellness - fitness membership reimbursement program Free stays in Roers properties guest suits Rent Discount - 20% discount for employees living in Roers Companies properties Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completed 60 days of employment Charitable Match Program Roers matches employee donations to charitable organizations Professional Development Opportunities Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. E-verify Complaint. Candidates will be required to pass a criminal background check and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: PIdcd53cba78fb-1276
Individual Giving Manager
First Place for Youth Oakland, California
First Place For Youth-Join Our Team Video!Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team.About First Place for Youth, were a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.Why Work at First Place for Youth:Meaningful Impact:Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.Innovative Approach:We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and youll contribute to programs that redefine the futures of these young lives.Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.POSITION OVERVIEW: The Individual Giving Manager helps grow First Place for Youths fundraising from donations made by individuals and family foundations by planning strategic moves management, managing annual campaign appeals and stewardship, and collaborating on donor communication and events. This role will help key staff and members of the Board to identify and engage current and potential high-capacity donors, as well as maintain a portfolio of donors and prospects with whom they will engage directly in stewardship and cultivation activities. A key goal of this role is to cultivate and grow the donations of a portfolio of high-capacity mid-level donors. Reporting to the Director of Development, this Manager leads strategy to engage and solicit individual donors to make generous gifts to the organization. This includes working closely with the Development Director in planning, execution, and reporting for critical fundraising events and smaller donor engagement activities. The individual in this role will regularly interact with current and prospective donors out in the community, through meetings, events, and presentations. DUTIES + RESPONSIBILITIES(40%) Manage Individual Donor Stewardship Strategize and support Development Director, Chief Development Officer, and Chief Executive Officer with Individual Donor StewardshipCreate giving goals for individual donors, based on history of giving and knowledge of potentialOversee moves management strategies for the Chief Executive Officer, the Chief Development Officer and for the Development Director and members of the Board of DirectorsCreate individual communication and marketing plans tailored for donors in each portfolioDevelop meeting briefing materials; gather stories; write proposals, and reports as neededCalendar CDO, CEO, Development Director, and Board members to execute plan on a timely basis to retain and upgrade donorsSupport planning and execution of targeted donor, volunteer, and corporate engagement events (25%) Lead the Annual Giving Campaign Actively manage a portfolio of high-capacity mid-level donors to encourage renewed investmentEvaluate and refine donor engagement and appeal strategy and execution including fall campaign, winter online campaigns, and spring and lapsed donor appealsManage the organizations pipeline of donors, including identifying and cultivating prospectsManage online giving strategy: working with Communications Associate to develop and monitor online donor content and results: giving forms, seasonal web campaigns; impact and annual reportsManage donor details of fundraising events, including house parties and friend-raisers (re: targets, strategy). Collaborate with communications staff to produce donor events and collateralAssess impact of donor engagement activities, adjusting and refining as needed throughout the year (20%) Supervise Development Associate Provide regular supervision of the Development Associate, ensuring accurate maintenance of donor databaseOversee Development Associate to process and acknowledge all donations in a timely and professional manner, as well as regular reconciliation with the Finance departmentManage Associate in compiling donor and prospect researchDelegate logistical and administrative tasks around events, volunteers, and annual campaign (5%) Optimize Development Data Utilization Lead the teams use of research tools including iWave, ResearchPoint and Target AnalyticsWork closely with the Development Associate to optimize data system usage for campaign reporting and Board dashboards, donor research, prospecting, and wealth screenings to identify and qualify new donors, and ensure donor database accuracy, consistency, and timelinesOversee and train development team on best practices for donor research and database utilization to grow utilization, customize touchpoints, and encourage greater giving (10%) Other Professionally and effectively represent the agency to external audiences, including donors and other stakeholdersOther duties as assigned QUALIFICATIONS:Bachelors degree preferred,Minimum 5+ years of experience in fundraisingincluding at least 1 year of supervisory experience,A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.Familiarity with best practices in prospect research, donor cultivation techniques, and database/records management as well as a variety of fund-raising strategies and methods.Facility with gathering and analyzing data and information to prepare reports and other materials.Collaborative, self-motivated individual with a strong customer service mindset and the flexibility and willingness to perform a variety of assignments.Ability to work independently with minimal supervision on a collaborative team.Excellent analytical, organizational, and communications skills including strong writing and proofreading skills for donor mass communications, correspondences, and proposals.Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.Ability to meet deadlines and manage multiple priorities. Well organized and detail oriented.Raisers Edge, ResearchPoint and iWave familiarity and experience preferred.Have strong computer skills, including experience with Microsoft Office Suite, and the ability to learn new computer software programs.Availability for occasional evening and weekend work as well as travel as needed.BENEFITS:15 days of vacation time in the first year12 days of sick time2 floating holidays15 paid holidaysEmployees choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plansPrincipal dental and vision coverageHealthcare and Dependent care FSA plansPrincipal basic life and voluntary life insurance coverageEmployee Assistance Program401(k) retirement savings planPaid sabbaticalPaid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience.If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at are unable to sponsor work visas now or in the future.First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review theSummary of Your Rights Under the FCRA. Social Worker Compensation details: 0 Yearly Salary PI0dad36bfb2-
12/05/2025
Full time
First Place For Youth-Join Our Team Video!Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team.About First Place for Youth, were a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.Why Work at First Place for Youth:Meaningful Impact:Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.Innovative Approach:We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and youll contribute to programs that redefine the futures of these young lives.Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.POSITION OVERVIEW: The Individual Giving Manager helps grow First Place for Youths fundraising from donations made by individuals and family foundations by planning strategic moves management, managing annual campaign appeals and stewardship, and collaborating on donor communication and events. This role will help key staff and members of the Board to identify and engage current and potential high-capacity donors, as well as maintain a portfolio of donors and prospects with whom they will engage directly in stewardship and cultivation activities. A key goal of this role is to cultivate and grow the donations of a portfolio of high-capacity mid-level donors. Reporting to the Director of Development, this Manager leads strategy to engage and solicit individual donors to make generous gifts to the organization. This includes working closely with the Development Director in planning, execution, and reporting for critical fundraising events and smaller donor engagement activities. The individual in this role will regularly interact with current and prospective donors out in the community, through meetings, events, and presentations. DUTIES + RESPONSIBILITIES(40%) Manage Individual Donor Stewardship Strategize and support Development Director, Chief Development Officer, and Chief Executive Officer with Individual Donor StewardshipCreate giving goals for individual donors, based on history of giving and knowledge of potentialOversee moves management strategies for the Chief Executive Officer, the Chief Development Officer and for the Development Director and members of the Board of DirectorsCreate individual communication and marketing plans tailored for donors in each portfolioDevelop meeting briefing materials; gather stories; write proposals, and reports as neededCalendar CDO, CEO, Development Director, and Board members to execute plan on a timely basis to retain and upgrade donorsSupport planning and execution of targeted donor, volunteer, and corporate engagement events (25%) Lead the Annual Giving Campaign Actively manage a portfolio of high-capacity mid-level donors to encourage renewed investmentEvaluate and refine donor engagement and appeal strategy and execution including fall campaign, winter online campaigns, and spring and lapsed donor appealsManage the organizations pipeline of donors, including identifying and cultivating prospectsManage online giving strategy: working with Communications Associate to develop and monitor online donor content and results: giving forms, seasonal web campaigns; impact and annual reportsManage donor details of fundraising events, including house parties and friend-raisers (re: targets, strategy). Collaborate with communications staff to produce donor events and collateralAssess impact of donor engagement activities, adjusting and refining as needed throughout the year (20%) Supervise Development Associate Provide regular supervision of the Development Associate, ensuring accurate maintenance of donor databaseOversee Development Associate to process and acknowledge all donations in a timely and professional manner, as well as regular reconciliation with the Finance departmentManage Associate in compiling donor and prospect researchDelegate logistical and administrative tasks around events, volunteers, and annual campaign (5%) Optimize Development Data Utilization Lead the teams use of research tools including iWave, ResearchPoint and Target AnalyticsWork closely with the Development Associate to optimize data system usage for campaign reporting and Board dashboards, donor research, prospecting, and wealth screenings to identify and qualify new donors, and ensure donor database accuracy, consistency, and timelinesOversee and train development team on best practices for donor research and database utilization to grow utilization, customize touchpoints, and encourage greater giving (10%) Other Professionally and effectively represent the agency to external audiences, including donors and other stakeholdersOther duties as assigned QUALIFICATIONS:Bachelors degree preferred,Minimum 5+ years of experience in fundraisingincluding at least 1 year of supervisory experience,A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.Familiarity with best practices in prospect research, donor cultivation techniques, and database/records management as well as a variety of fund-raising strategies and methods.Facility with gathering and analyzing data and information to prepare reports and other materials.Collaborative, self-motivated individual with a strong customer service mindset and the flexibility and willingness to perform a variety of assignments.Ability to work independently with minimal supervision on a collaborative team.Excellent analytical, organizational, and communications skills including strong writing and proofreading skills for donor mass communications, correspondences, and proposals.Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.Ability to meet deadlines and manage multiple priorities. Well organized and detail oriented.Raisers Edge, ResearchPoint and iWave familiarity and experience preferred.Have strong computer skills, including experience with Microsoft Office Suite, and the ability to learn new computer software programs.Availability for occasional evening and weekend work as well as travel as needed.BENEFITS:15 days of vacation time in the first year12 days of sick time2 floating holidays15 paid holidaysEmployees choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plansPrincipal dental and vision coverageHealthcare and Dependent care FSA plansPrincipal basic life and voluntary life insurance coverageEmployee Assistance Program401(k) retirement savings planPaid sabbaticalPaid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience.If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at are unable to sponsor work visas now or in the future.First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review theSummary of Your Rights Under the FCRA. Social Worker Compensation details: 0 Yearly Salary PI0dad36bfb2-
USAA
Director - HR Data and Analytics
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans. Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management. Responsible for direct report performance management, talent development, and career progression planning Accountable for overall teamwork product volume, quality, and business value delivery. Accountable for overall team regulatory, risk, and internal control compliance. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans. A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Holds team members accountable for performance goals and establishes business-driven development plans for the team. Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years' experience in data and analytics, technical, or business-relevant function. 3 years of direct team lead or management experience. Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions. Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making. Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture. Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights. Experience in direct people management, including coaching, mentoring, and performance management. Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Designer
Indiana Wesleyan University Marion, Indiana
Job no: 494760 Work type: Administrative (Full Time) Location: Marion, IN Categories: Admissions/Recruiting/Enrollment Job Title: Senior Designer Reporting Relationship: Executive Director, Brand & Creative Unit: Central Administration Department: Marketing Operations-Central Administration Campus Location: Maxwell Center, Marion, IN Summary of Position: The Senior Designer is responsible for designing all marketing projects and ensuring visual consistency with IWU's brand and style guide. This role translates marketing objectives into creative strategies, concepts, and designs while providing conceptualized design elements and services in a variety of media forms for use in IWU marketing. Duties and Responsibilities Primary Responsible for conceptualization and implementation of design solutions that meet marketing strategies from concept to completion Lead design efforts for all N&G marketing projects, ensuring consistency with IWU's brand standards, style guide, and strategic marketing objectives Collaborate with the Strategic Marketing Manager and the Executive Director of Brand and Creative to align creative direction with audience personas, regional market needs, and institutional goals Provide design work including promotional pieces, print and digital advertisements, publications, recruitment materials, and templates for email broadcasting Prepare work to be completed by collecting information and materials in coordination with project stakeholders Demonstrate concepts by designing rough layouts regarding size, composition, font style and size, and other related aesthetic concepts Maintain technical knowledge regarding design software and design trends by attending workshops, reviewing professional publications, and participating in professional societies Manage, track, and report on progress related to design production and deliverables Supervise junior designers as needed Assist with other duties as assigned Secondary Collaborate with the internal creative team and copywriter to drive strategy, positioning, and messaging Manage timelines and ensure projects are delivered on time Supervisory Responsibilities This role does not carry formal supervisory duties but may collaborate with contractors, freelancers, or internal contributors as needed Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree required Experience Five to seven (5-7) years of experience preferred Required Skills Excellent skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) Ability to work in a Mac environment preferred Superior communication skills Excellent knowledge of technology for use in e-commerce and e-business applications Ability to work independently Ability to work under time constraints and meet quick deadlines Excellent organizational abilities Understanding of and commitment to the spiritual mission of the University IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Advertised: 03 Dec 2025 US Eastern Standard Time Applications close: 11 Jan 2026 US Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
12/05/2025
Full time
Job no: 494760 Work type: Administrative (Full Time) Location: Marion, IN Categories: Admissions/Recruiting/Enrollment Job Title: Senior Designer Reporting Relationship: Executive Director, Brand & Creative Unit: Central Administration Department: Marketing Operations-Central Administration Campus Location: Maxwell Center, Marion, IN Summary of Position: The Senior Designer is responsible for designing all marketing projects and ensuring visual consistency with IWU's brand and style guide. This role translates marketing objectives into creative strategies, concepts, and designs while providing conceptualized design elements and services in a variety of media forms for use in IWU marketing. Duties and Responsibilities Primary Responsible for conceptualization and implementation of design solutions that meet marketing strategies from concept to completion Lead design efforts for all N&G marketing projects, ensuring consistency with IWU's brand standards, style guide, and strategic marketing objectives Collaborate with the Strategic Marketing Manager and the Executive Director of Brand and Creative to align creative direction with audience personas, regional market needs, and institutional goals Provide design work including promotional pieces, print and digital advertisements, publications, recruitment materials, and templates for email broadcasting Prepare work to be completed by collecting information and materials in coordination with project stakeholders Demonstrate concepts by designing rough layouts regarding size, composition, font style and size, and other related aesthetic concepts Maintain technical knowledge regarding design software and design trends by attending workshops, reviewing professional publications, and participating in professional societies Manage, track, and report on progress related to design production and deliverables Supervise junior designers as needed Assist with other duties as assigned Secondary Collaborate with the internal creative team and copywriter to drive strategy, positioning, and messaging Manage timelines and ensure projects are delivered on time Supervisory Responsibilities This role does not carry formal supervisory duties but may collaborate with contractors, freelancers, or internal contributors as needed Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree required Experience Five to seven (5-7) years of experience preferred Required Skills Excellent skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) Ability to work in a Mac environment preferred Superior communication skills Excellent knowledge of technology for use in e-commerce and e-business applications Ability to work independently Ability to work under time constraints and meet quick deadlines Excellent organizational abilities Understanding of and commitment to the spiritual mission of the University IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Advertised: 03 Dec 2025 US Eastern Standard Time Applications close: 11 Jan 2026 US Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
USAA
Director, Business and Data Analytics - Member Value
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr Accounting Specialist - Senior Living
Wallick Communities New Albany, Ohio
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Manage monthly billing processes by supporting multiple senior living communities, ensuring accuracy and timeliness. Prepare and reconcile revenue and expense accounts in compliance with budgets. Perform month-end close activities, including journal entries and account reconciliations. Generate and analyze financial reports to identify trends and variances for leadership review. Support community teams with financial guidance, ensuring adherence to corporate accounting policies. Assist with audits and regulatory compliance by maintaining accurate documentation. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. Collaborate with operations, community leadership and finance teams to improve processes and resolve discrepancies. What We're Looking For Bachelor's degree in Accounting with 5+ years of experience in an accounting role with full cycle accountability. 5+ years of Senior Living Accounting experience in a Yardi environment is highly desirable. Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders, executives, investors, and teammates. Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
12/05/2025
Full time
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Manage monthly billing processes by supporting multiple senior living communities, ensuring accuracy and timeliness. Prepare and reconcile revenue and expense accounts in compliance with budgets. Perform month-end close activities, including journal entries and account reconciliations. Generate and analyze financial reports to identify trends and variances for leadership review. Support community teams with financial guidance, ensuring adherence to corporate accounting policies. Assist with audits and regulatory compliance by maintaining accurate documentation. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. Collaborate with operations, community leadership and finance teams to improve processes and resolve discrepancies. What We're Looking For Bachelor's degree in Accounting with 5+ years of experience in an accounting role with full cycle accountability. 5+ years of Senior Living Accounting experience in a Yardi environment is highly desirable. Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders, executives, investors, and teammates. Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
Executive Director, Nursing - Emergency Services
WellStar Health Systems Augusta, Georgia
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars. The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments. It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Exemplary Practice and Outcomes Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Priority clinical operations areas of focus: o Lead care teaming redesign across 65+ primary care locations o Oversee implementation of clinical quality programs as it relates to back office process and workflow o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship o Support clinical competency of licensed and unlicensed staff o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees Resources and Support Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Professional Development Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce. Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Either a Bachelors degree or a Masters degree in Nursing is required. Masters degree is required. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required. BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required. Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required. Must have a current BLS card from the American Heart Association on the first day of employment in position. National certification in nursing administration or clinical specialty is preferred. Required Minimum Experience: Minimum 10 years of experience as a Registered Nurse is required. and Minimum 5 years of progressive operational leadership in a manager or director level role is required. Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building a knowledge of the health care environment leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful model the way for professional practice professionalism and teamwork/collaboration for self/department/medical staff and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing strategy and operations for running a business unit(s) and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making . click apply for full job details
12/05/2025
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars. The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments. It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Exemplary Practice and Outcomes Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Priority clinical operations areas of focus: o Lead care teaming redesign across 65+ primary care locations o Oversee implementation of clinical quality programs as it relates to back office process and workflow o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship o Support clinical competency of licensed and unlicensed staff o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees Resources and Support Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Professional Development Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce. Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Either a Bachelors degree or a Masters degree in Nursing is required. Masters degree is required. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required. BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required. Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required. Must have a current BLS card from the American Heart Association on the first day of employment in position. National certification in nursing administration or clinical specialty is preferred. Required Minimum Experience: Minimum 10 years of experience as a Registered Nurse is required. and Minimum 5 years of progressive operational leadership in a manager or director level role is required. Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building a knowledge of the health care environment leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful model the way for professional practice professionalism and teamwork/collaboration for self/department/medical staff and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing strategy and operations for running a business unit(s) and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making . click apply for full job details
Director Nursing
Providence Health & Services Mission Hills, California
Description Calling All Esteemed Leaders! Are you ready to take the helm and drive excellence in patient care? Do you possess a strategic vision and a passion for elevating healthcare standards? If so, this is the opportunity you've been waiting for! The Role: As the Director of Nursing for our esteemed healthcare facility, you will be entrusted with leading the clinical, operational, and budgetary components of assigned Patient Care Units/Services. Reporting directly to the Chief Nursing Officer (CNO), your leadership will be instrumental in shaping the future of our healthcare delivery. What You'll Do: Performance Architect: Under the guidance of the CNO, establish performance standards, evaluate outcomes, and recommend personnel actions to drive excellence in patient care. Policy Innovator: Develop and implement goals, objectives, and policies that enhance organizational performance and uphold patient/customer safety, environmental, and infection control standards. Fiscal Steward: Craft budgets for your areas of responsibility and collaborate with the CNO to maintain fiscal discipline. Prioritize capital needs with Nurse Managers, focusing on safety and regulatory compliance. Metrics Maestro: Define and monitor metrics to ensure compliance with patient care and regulatory standards. Provide insightful reports to executive leadership as needed. Change Consultant: Advise the CNO on operational challenges and implement strategic changes to optimize processes and policies effectively. Program Developer: Drive program development across financial, regulatory, marketing, human resources, ethics, and community spheres. Strategic Influencer: Identify and tackle strategic issues impacting the organization. Present solutions to enhance operational effectiveness. Mentor & Coach: Serve as a guide and mentor for the management team, fostering a culture of accountability. Communication Catalyst: Maintain robust communication channels with medical staff, the community, and all levels of the organization. Compliance Champion: Ensure adherence to regulatory requirements and align with Providence Health & Services initiatives. Quality Advocate: Assess patient/client needs and develop programs that ensure top-tier service delivery for inpatient/outpatient and all customers. Clinical Analyst: Analyze clinical services to enhance patient care quality and optimize staff resource utilization. Project Prioritizer: Manage and monitor special projects, maintaining a focus on priorities and progress. Growth Seeker: Engage in seminars, workshops, and professional affiliations to stay abreast of the latest industry trends. Committee Contributor: Actively participate in hospital and medical staff committees and represent the organization in professional/civic service entities. What You'll Bring: Educational Background: Bachelor's Degree in Nursing, with a preferred Master's Degree in Nursing. Experience: Demonstrated leadership with over 5 years in administrative/management roles and more than 10 years in clinical practice within a hospital/health care setting. Credentials: California Registered Nurse License upon hire, and California Fire and Life Safety Card within 30 days of hire. Communication Skills: Exceptional human relations and oral/written communication abilities. Why Join Us? Impactful Contributions: Be a driving force in transforming healthcare and enhancing the lives of many. Innovation & Autonomy: Embrace the freedom to bring your ideas to life with robust support from our leadership. Collaborative Excellence: Work alongside a team of dedicated professionals committed to excellence in healthcare. Dynamic Growth: Thrive in a fast-paced and evolving industry that offers continuous learning and challenges. Vibrant Location: Relish the vibrant environment and cultural richness of our location. Ready to Shape the Future of Healthcare? If you're a visionary leader with a dedication to healthcare excellence, we invite you to apply and help us create a healthier tomorrow! About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 402475 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7003 PHCMC SUBACUTE Address: CA Mission Hills 15031 Rinaldi St Work Location: Providence Holy Cross Medical Ctr-Mission Hills Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
12/05/2025
Full time
Description Calling All Esteemed Leaders! Are you ready to take the helm and drive excellence in patient care? Do you possess a strategic vision and a passion for elevating healthcare standards? If so, this is the opportunity you've been waiting for! The Role: As the Director of Nursing for our esteemed healthcare facility, you will be entrusted with leading the clinical, operational, and budgetary components of assigned Patient Care Units/Services. Reporting directly to the Chief Nursing Officer (CNO), your leadership will be instrumental in shaping the future of our healthcare delivery. What You'll Do: Performance Architect: Under the guidance of the CNO, establish performance standards, evaluate outcomes, and recommend personnel actions to drive excellence in patient care. Policy Innovator: Develop and implement goals, objectives, and policies that enhance organizational performance and uphold patient/customer safety, environmental, and infection control standards. Fiscal Steward: Craft budgets for your areas of responsibility and collaborate with the CNO to maintain fiscal discipline. Prioritize capital needs with Nurse Managers, focusing on safety and regulatory compliance. Metrics Maestro: Define and monitor metrics to ensure compliance with patient care and regulatory standards. Provide insightful reports to executive leadership as needed. Change Consultant: Advise the CNO on operational challenges and implement strategic changes to optimize processes and policies effectively. Program Developer: Drive program development across financial, regulatory, marketing, human resources, ethics, and community spheres. Strategic Influencer: Identify and tackle strategic issues impacting the organization. Present solutions to enhance operational effectiveness. Mentor & Coach: Serve as a guide and mentor for the management team, fostering a culture of accountability. Communication Catalyst: Maintain robust communication channels with medical staff, the community, and all levels of the organization. Compliance Champion: Ensure adherence to regulatory requirements and align with Providence Health & Services initiatives. Quality Advocate: Assess patient/client needs and develop programs that ensure top-tier service delivery for inpatient/outpatient and all customers. Clinical Analyst: Analyze clinical services to enhance patient care quality and optimize staff resource utilization. Project Prioritizer: Manage and monitor special projects, maintaining a focus on priorities and progress. Growth Seeker: Engage in seminars, workshops, and professional affiliations to stay abreast of the latest industry trends. Committee Contributor: Actively participate in hospital and medical staff committees and represent the organization in professional/civic service entities. What You'll Bring: Educational Background: Bachelor's Degree in Nursing, with a preferred Master's Degree in Nursing. Experience: Demonstrated leadership with over 5 years in administrative/management roles and more than 10 years in clinical practice within a hospital/health care setting. Credentials: California Registered Nurse License upon hire, and California Fire and Life Safety Card within 30 days of hire. Communication Skills: Exceptional human relations and oral/written communication abilities. Why Join Us? Impactful Contributions: Be a driving force in transforming healthcare and enhancing the lives of many. Innovation & Autonomy: Embrace the freedom to bring your ideas to life with robust support from our leadership. Collaborative Excellence: Work alongside a team of dedicated professionals committed to excellence in healthcare. Dynamic Growth: Thrive in a fast-paced and evolving industry that offers continuous learning and challenges. Vibrant Location: Relish the vibrant environment and cultural richness of our location. Ready to Shape the Future of Healthcare? If you're a visionary leader with a dedication to healthcare excellence, we invite you to apply and help us create a healthier tomorrow! About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 402475 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7003 PHCMC SUBACUTE Address: CA Mission Hills 15031 Rinaldi St Work Location: Providence Holy Cross Medical Ctr-Mission Hills Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
Talent Software Services
AVP/ Director (Strategy & Growth)
Talent Software Services New York, New York
AVP/ Director (Strategy & Growth) Job Summary: Talent Software Services is in search of an AVP/ Director (Strategy & Growth) for a contract position in New York, NY. The opportunity will be three months with a strong chance for a long-term extension. Position Summary: The AVP, Strategy & Growth will support the SVP, Finance and Growth - Wealth Management in driving the strategic, financial, and operational agenda for client's Wealth Management business. This role will help translate the firm's growth ambitions into actionable plans, working across business, finance, product, and technology teams to ensure disciplined execution and measurable impact. The ideal candidate brings a strong foundation in management consulting combined with a practical understanding of the wealth management industry. This is an opportunity to work directly with senior leadership on initiatives that shape the future of client's Wealth Management business, including launching, scaling a new digital self-service channel, and optimizing the business for sustainable growth. Primary Responsibilities/Accountabilities: Strategic Planning & ExecutionSupport the SVP in defining and refining the multi-year strategic roadmap for Wealth Management to drive outsized revenue and earnings growth Translate strategic priorities into actionable workplans with measurable outcomes, tracking progress and surfacing dependencies and risks Develop clear, data-driven insights and recommendations for senior executives and cross-functional partners to support execution of the multi-year roadmap Business Growth InitiativesPartner with product, distribution, and digital teams to design and operationalize initiatives that drive new client acquisition, rollover capture, and digital engagement Coordinate and track progress on the build of the digital self-service channel, facilitating communication and accountability across teams Support the scaling of the digital self-service channel by tracking KPIs, analyzing participant behavior, and identifying opportunities to improve conversion and retention Performance Management & Decision SupportHelp define and monitor key performance indicators for the Wealth Management business Ensure the leadership team has access to timely, relevant insights to inform financial and strategic decision-making Develop business cases and financial frameworks to evaluate growth opportunities, investments, and partnerships Qualifications:Education: Bachelor's degree required; MBA or related advanced degree preferred. A minimum of 10 years of total work experience in management consulting, corporate strategy, or business transformaton, ideally with expertise in wealth management. Familiarity with advisory, retirement, or digital wealth platforms is highly desirable. Proven experience translating strategy into execution and driving results through cross-functional collaboration. Preferred:Strong problem-solving, analytical, and structured thinking skills. Excellent communication and presentation skills with executive-level polish. Comfortable operating in a dynamic, fast-paced environment with evolving priorities. Collaborative and proactive, with the ability to work independently and drive initiatives forward. Skilled in synthesizing insights from complex data and crafting concise, actionable recommendations. Passion for continuous learnng and a desire to drive meaningful impact. Proficient with PowerBI and/or other advanced analytics tools; data skills; light coding If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
12/05/2025
Full time
AVP/ Director (Strategy & Growth) Job Summary: Talent Software Services is in search of an AVP/ Director (Strategy & Growth) for a contract position in New York, NY. The opportunity will be three months with a strong chance for a long-term extension. Position Summary: The AVP, Strategy & Growth will support the SVP, Finance and Growth - Wealth Management in driving the strategic, financial, and operational agenda for client's Wealth Management business. This role will help translate the firm's growth ambitions into actionable plans, working across business, finance, product, and technology teams to ensure disciplined execution and measurable impact. The ideal candidate brings a strong foundation in management consulting combined with a practical understanding of the wealth management industry. This is an opportunity to work directly with senior leadership on initiatives that shape the future of client's Wealth Management business, including launching, scaling a new digital self-service channel, and optimizing the business for sustainable growth. Primary Responsibilities/Accountabilities: Strategic Planning & ExecutionSupport the SVP in defining and refining the multi-year strategic roadmap for Wealth Management to drive outsized revenue and earnings growth Translate strategic priorities into actionable workplans with measurable outcomes, tracking progress and surfacing dependencies and risks Develop clear, data-driven insights and recommendations for senior executives and cross-functional partners to support execution of the multi-year roadmap Business Growth InitiativesPartner with product, distribution, and digital teams to design and operationalize initiatives that drive new client acquisition, rollover capture, and digital engagement Coordinate and track progress on the build of the digital self-service channel, facilitating communication and accountability across teams Support the scaling of the digital self-service channel by tracking KPIs, analyzing participant behavior, and identifying opportunities to improve conversion and retention Performance Management & Decision SupportHelp define and monitor key performance indicators for the Wealth Management business Ensure the leadership team has access to timely, relevant insights to inform financial and strategic decision-making Develop business cases and financial frameworks to evaluate growth opportunities, investments, and partnerships Qualifications:Education: Bachelor's degree required; MBA or related advanced degree preferred. A minimum of 10 years of total work experience in management consulting, corporate strategy, or business transformaton, ideally with expertise in wealth management. Familiarity with advisory, retirement, or digital wealth platforms is highly desirable. Proven experience translating strategy into execution and driving results through cross-functional collaboration. Preferred:Strong problem-solving, analytical, and structured thinking skills. Excellent communication and presentation skills with executive-level polish. Comfortable operating in a dynamic, fast-paced environment with evolving priorities. Collaborative and proactive, with the ability to work independently and drive initiatives forward. Skilled in synthesizing insights from complex data and crafting concise, actionable recommendations. Passion for continuous learnng and a desire to drive meaningful impact. Proficient with PowerBI and/or other advanced analytics tools; data skills; light coding If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!
USAA
Director, Business and Data Analytics - Member Value
USAA Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Line Cook
Wildewood Downs Columbia, South Carolina
At Wildewood Downs we are proud to be recognized as a Great Place to Work , and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you're valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a FT/PT Line Cook position to prepare fine dining meals for our members. Call 803- - interviews offered daily! POSITION SUMMARY: This is the first step in culinary arts for anyone in our company that wishes to begin their career in the in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, Should know basic food sanitation guidelines, they should know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists, They should consistently practice Mis En Place on a daily basis, a CDM should have reviewed all of the therapeutic diets and signed off on each of the diets having coached and trained on all of them, a chef should have signed off on their knife cuts and can now execute each on a daily basis, They should be able to produce each of the egg dishes assigned to them in the Pathway, and they should be able to execute all of the sandwiches assigned to them in the Pathway. ESSENTIAL FUNCTIONS: Working in a collaborative manner with the front and back of the house team members, ensuring compliance with Senior Living Communities'/Wellmore standards for quality, presentation and portion control are met. Adhere to all proper handling, HACCP, labeling, and storage protocols for all foods and ensure compliance with all relevant food service regulations. Follow all safety protocols and consistently practice a culture of safety. Maintain documentation of temperature charts and records. Maintain an open communication and professional working relationship with all community departments and Home Office support team to ensure residents remain happy and living the Weller Life. Actively participate in planning and production meetings with the team. Attend and actively participate in required in-service training and education programs. Other duties as assigned and directed by the Executive Chef or Director of Dining Services. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: People First, Always We Exist to Serve our Members We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Capable of standing, maneuvering independently and safety around work area. Capable of standing on a tile floor for an eight-hour shift. Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully. Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc. An individual in this position will be required to lift or carry weight up to 50 lbs. Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the employee can be given duties that minimize the likelihood of transmission. May be exposed to minimal to moderate noise and exposure to blood and/or body fluids. May experience traumatic situations including psychiatric and deceased residents. Subject to moderate physical and emotional stress associated with food service. Performance of job tasks will involve exposure to cleaning chemicals, heat and cold. TRAVEL: No travel is expected, although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. EDUCATION AND EXPERIENCE REQUIREMENTS: 1-2 years' experience in a similar position desired. Culinary training a plus.
12/05/2025
Full time
At Wildewood Downs we are proud to be recognized as a Great Place to Work , and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you're valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a FT/PT Line Cook position to prepare fine dining meals for our members. Call 803- - interviews offered daily! POSITION SUMMARY: This is the first step in culinary arts for anyone in our company that wishes to begin their career in the in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, Should know basic food sanitation guidelines, they should know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists, They should consistently practice Mis En Place on a daily basis, a CDM should have reviewed all of the therapeutic diets and signed off on each of the diets having coached and trained on all of them, a chef should have signed off on their knife cuts and can now execute each on a daily basis, They should be able to produce each of the egg dishes assigned to them in the Pathway, and they should be able to execute all of the sandwiches assigned to them in the Pathway. ESSENTIAL FUNCTIONS: Working in a collaborative manner with the front and back of the house team members, ensuring compliance with Senior Living Communities'/Wellmore standards for quality, presentation and portion control are met. Adhere to all proper handling, HACCP, labeling, and storage protocols for all foods and ensure compliance with all relevant food service regulations. Follow all safety protocols and consistently practice a culture of safety. Maintain documentation of temperature charts and records. Maintain an open communication and professional working relationship with all community departments and Home Office support team to ensure residents remain happy and living the Weller Life. Actively participate in planning and production meetings with the team. Attend and actively participate in required in-service training and education programs. Other duties as assigned and directed by the Executive Chef or Director of Dining Services. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: People First, Always We Exist to Serve our Members We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Capable of standing, maneuvering independently and safety around work area. Capable of standing on a tile floor for an eight-hour shift. Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully. Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc. An individual in this position will be required to lift or carry weight up to 50 lbs. Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the employee can be given duties that minimize the likelihood of transmission. May be exposed to minimal to moderate noise and exposure to blood and/or body fluids. May experience traumatic situations including psychiatric and deceased residents. Subject to moderate physical and emotional stress associated with food service. Performance of job tasks will involve exposure to cleaning chemicals, heat and cold. TRAVEL: No travel is expected, although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. EDUCATION AND EXPERIENCE REQUIREMENTS: 1-2 years' experience in a similar position desired. Culinary training a plus.
USAA
Fraud Governance Advisor Lead - Life Claims and Investigations
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a talented Fraud Governance Advisor Lead who will be dedicated support for the Life Company Fraud Program, engaging in the planning, execution, and delivery of First Line Fraud projects intended to accomplish business goals and objectives within prescribed timeframes and applicable compliance frameworks. Effectively influencing key stakeholders, project/program teams, Second Line of Defense, and management/executive leadership to ensure objectives are met. This role establishes, executes and governs fraud management activities to include risk assessments, policies, frameworks, standards, processes and tools as a first line of defense function. Serves as a fraud risk management subject matter expert to ensure documents, projects, programs, processes, and product initiatives comply with regulatory, legal requirements, and fraud policies and standards. Partners and collaborates with the lines of business, Compliance and Risk Management, Audit Services, Legal, and Regulators to support enterprise fraud management-based initiatives for the Staff Agency or Line of Business (LOB) supported. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is not available for this position. What you'll do: Leads cross-functional team members in strategic development, implementation and execution of highly complex or unique fraud risk management workstreams, projects and solutions. Provides thought leadership and subject matter expertise to guide the strategic direction of fraud risk requirements on business action plans, projects or operational requests based on regulatory guidance. Applies a holistic understanding of fraud risk management requirements, policies, laws, and regulations to business strategies, programs and solutions. Anticipates how the organization must adapt to changes in the industry to sustain competitive advantage. Oversees the execution of risk assessments with business partners and the lines of business to include root cause analysis to determine impact and solutions. Anticipates and identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact. Provides technical guidance of a complex or unique nature to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure proper execution of conduct examinations. May oversee regulatory requirements and requests and/or conduct examinations. Serves as a primary resource to d team members and to cross-functional teams in support of fraud-based initiatives. Regularly briefs executive management on enterprise projects and initiatives that may impact fraud risk. Anticipates future training needs tied to fraud risk management through understanding regulatory and industry trends. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related fraud, compliance, risk, audit or regulatory experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years of experience without bachelor's degree) 8 years of operations experience in a relevant functional area to include financial services, Fraud, AML, compliance, risk, audit, third party risk management or other related operational areas that support fraud risk management initiatives within the business. 6 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes or policies. Expert knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources. Demonstrated analytical, organizational and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends. Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies. Proven ability to lead and influence others in a cross-functional environment. Knowledge of federal laws, rules, and regulations to include: PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37. What sets you apart: US military experience through military service or a military spouse/domestic partner Demonstrated experience in Business Process Management (planning, development of relevant business objectives/metrics/tactics, execution, post implementation support, Issue Management, Experience and/or Process Ownership). Strong knowledge and experience in Fraud, AML, or Program Management frameworks including experience with governance documentation. Experience creating/building/delivering process flows, connections, data driven insights, trending, and executive/management presentations and deliverables Proven skills in collaboratively interacting with partners, stakeholders to influence, facilitate, and drive projects, process improvements, initiatives, efforts, etc. Strong (oral and written) communication with executive leadership and key stakeholders to provide effective reporting and insights. Proven experience in driving and achieving a continuous process improvement team environment. Experience leading projects and/or efforts that utilize blended agile & waterfall methodologies. Fraud or AML-related certifications/designations i.e , CFE, CAMS, CAFS, CFCI Compensation range: The salary range for this position is: $127,310 - $229,160 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a talented Fraud Governance Advisor Lead who will be dedicated support for the Life Company Fraud Program, engaging in the planning, execution, and delivery of First Line Fraud projects intended to accomplish business goals and objectives within prescribed timeframes and applicable compliance frameworks. Effectively influencing key stakeholders, project/program teams, Second Line of Defense, and management/executive leadership to ensure objectives are met. This role establishes, executes and governs fraud management activities to include risk assessments, policies, frameworks, standards, processes and tools as a first line of defense function. Serves as a fraud risk management subject matter expert to ensure documents, projects, programs, processes, and product initiatives comply with regulatory, legal requirements, and fraud policies and standards. Partners and collaborates with the lines of business, Compliance and Risk Management, Audit Services, Legal, and Regulators to support enterprise fraud management-based initiatives for the Staff Agency or Line of Business (LOB) supported. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is not available for this position. What you'll do: Leads cross-functional team members in strategic development, implementation and execution of highly complex or unique fraud risk management workstreams, projects and solutions. Provides thought leadership and subject matter expertise to guide the strategic direction of fraud risk requirements on business action plans, projects or operational requests based on regulatory guidance. Applies a holistic understanding of fraud risk management requirements, policies, laws, and regulations to business strategies, programs and solutions. Anticipates how the organization must adapt to changes in the industry to sustain competitive advantage. Oversees the execution of risk assessments with business partners and the lines of business to include root cause analysis to determine impact and solutions. Anticipates and identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact. Provides technical guidance of a complex or unique nature to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure proper execution of conduct examinations. May oversee regulatory requirements and requests and/or conduct examinations. Serves as a primary resource to d team members and to cross-functional teams in support of fraud-based initiatives. Regularly briefs executive management on enterprise projects and initiatives that may impact fraud risk. Anticipates future training needs tied to fraud risk management through understanding regulatory and industry trends. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related fraud, compliance, risk, audit or regulatory experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years of experience without bachelor's degree) 8 years of operations experience in a relevant functional area to include financial services, Fraud, AML, compliance, risk, audit, third party risk management or other related operational areas that support fraud risk management initiatives within the business. 6 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes or policies. Expert knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources. Demonstrated analytical, organizational and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends. Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies. Proven ability to lead and influence others in a cross-functional environment. Knowledge of federal laws, rules, and regulations to include: PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37. What sets you apart: US military experience through military service or a military spouse/domestic partner Demonstrated experience in Business Process Management (planning, development of relevant business objectives/metrics/tactics, execution, post implementation support, Issue Management, Experience and/or Process Ownership). Strong knowledge and experience in Fraud, AML, or Program Management frameworks including experience with governance documentation. Experience creating/building/delivering process flows, connections, data driven insights, trending, and executive/management presentations and deliverables Proven skills in collaboratively interacting with partners, stakeholders to influence, facilitate, and drive projects, process improvements, initiatives, efforts, etc. Strong (oral and written) communication with executive leadership and key stakeholders to provide effective reporting and insights. Proven experience in driving and achieving a continuous process improvement team environment. Experience leading projects and/or efforts that utilize blended agile & waterfall methodologies. Fraud or AML-related certifications/designations i.e , CFE, CAMS, CAFS, CFCI Compensation range: The salary range for this position is: $127,310 - $229,160 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accounting Director
Vaco by Highspring Addison, Texas
Director of Accounting Operations Dallas, TX - hybrid, 3 days onsite One of Vaco's midmarket clients in the East Dallas area has given us the exclusive search to onboard an Accounting Director as part of a newly created addition. This role will oversee several pieces of their operational team (A/P, A/R, reconciliations) in a high-volume transactional environment. Looking for process-forward candidates that have a demonstrated record of rolling up their sleeves to make SOPs more efficient and/or automated. Vaco has helped build most of their accounting team and we've received great feedback on culture and leadership! Company offers great benefits including unlimited PTO. Compensation: $130-160K Day-to-day Prepare and review journal entries, account reconciliations, and supporting schedules Oversee the general ledger and ensure timely completion of the monthly close process Prepare and analyze financial reports to ensure accuracy, completeness, and compliance Support regulatory reporting requirements as applicable Assess, design, and enhance departmental controls, systems, and processes to improve efficiency and accuracy Research and resolve complex accounting issues in accordance with GAAP Document and streamline processes for consistency and improvement Contribute to M&A activities, including due diligence and post-transaction integration Recruit, train, and supervise accounting staff to build and maintain a high-performing team Manage operational functions including Accounts Payable, Accounts Receivable, and Benefits Reconciliation Oversee workflows such as cash applications, case queues, and related processes Lead special projects and respond to ad hoc requests as assigned Partner with the Controller and CFO on strategic initiatives and other key projects Vaco provides expert consulting, permanent placement, executive search, managed services, and strategic staffing solutions for companies around the world, in the areas of accounting, finance, technology, healthcare, operations and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Please let us know if we can help you with this, or another role, for your next step in your career! Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
12/05/2025
Full time
Director of Accounting Operations Dallas, TX - hybrid, 3 days onsite One of Vaco's midmarket clients in the East Dallas area has given us the exclusive search to onboard an Accounting Director as part of a newly created addition. This role will oversee several pieces of their operational team (A/P, A/R, reconciliations) in a high-volume transactional environment. Looking for process-forward candidates that have a demonstrated record of rolling up their sleeves to make SOPs more efficient and/or automated. Vaco has helped build most of their accounting team and we've received great feedback on culture and leadership! Company offers great benefits including unlimited PTO. Compensation: $130-160K Day-to-day Prepare and review journal entries, account reconciliations, and supporting schedules Oversee the general ledger and ensure timely completion of the monthly close process Prepare and analyze financial reports to ensure accuracy, completeness, and compliance Support regulatory reporting requirements as applicable Assess, design, and enhance departmental controls, systems, and processes to improve efficiency and accuracy Research and resolve complex accounting issues in accordance with GAAP Document and streamline processes for consistency and improvement Contribute to M&A activities, including due diligence and post-transaction integration Recruit, train, and supervise accounting staff to build and maintain a high-performing team Manage operational functions including Accounts Payable, Accounts Receivable, and Benefits Reconciliation Oversee workflows such as cash applications, case queues, and related processes Lead special projects and respond to ad hoc requests as assigned Partner with the Controller and CFO on strategic initiatives and other key projects Vaco provides expert consulting, permanent placement, executive search, managed services, and strategic staffing solutions for companies around the world, in the areas of accounting, finance, technology, healthcare, operations and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Please let us know if we can help you with this, or another role, for your next step in your career! Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Aya Locums
Locums General Dentist needed in Maine- Licensing Opprotunity -$100.00/hr to $125.00/hr
Aya Locums
Facility Type: Outpatient Clinic Start Date: ASAP 3 months with option to extend Schedule: Monday Thursday, 7:15 AM 4:30 PM Call: None Position Details: Patient population: Ages Patient volume: 8 10 patients/day (varies based on procedure time requested) Procedures: Composites, crowns, extractions (excluding 3rd molars), root canals if comfortable Chairs: 1 chair currently , working toward scheduling to share a 3rd chair EMR: Curve Technology: Nomad imaging , intraoral camera, Wave One for RCTs Support Staff: 4 dental assistants 1 full-time hygienist + 4 part-time hygienists (typically 3 on daily) 2 front desk 1 executive director No EFDAs currently (one assistant plans to start EFDA course this fall) Additional Perks: Travel, Licensing & Malpractice covered
12/05/2025
Full time
Facility Type: Outpatient Clinic Start Date: ASAP 3 months with option to extend Schedule: Monday Thursday, 7:15 AM 4:30 PM Call: None Position Details: Patient population: Ages Patient volume: 8 10 patients/day (varies based on procedure time requested) Procedures: Composites, crowns, extractions (excluding 3rd molars), root canals if comfortable Chairs: 1 chair currently , working toward scheduling to share a 3rd chair EMR: Curve Technology: Nomad imaging , intraoral camera, Wave One for RCTs Support Staff: 4 dental assistants 1 full-time hygienist + 4 part-time hygienists (typically 3 on daily) 2 front desk 1 executive director No EFDAs currently (one assistant plans to start EFDA course this fall) Additional Perks: Travel, Licensing & Malpractice covered
USAA
AVP, Claims Litigation Operations
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for teams handling complex auto and property litigation to deliver operational litigation results at scale. Responsible for member service, paying what we owe, controlling legal expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims litigation targets. Designs and implements claim's strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the litigation operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ or San Antonio, TX. Provides executive leadership guidance on technical matters and extends litigation settlement authority within their process (or as delegated). Identifies and evaluates internal and external issues of strategic importance to the litigation landscape. Demonstrates executive-level thought leadership, strategy development, and financial and operational planning. Leads broad functional Litigation, Claims and P&C projects and may serve as an executive sponsor for projects. Oversees the development and implementation of functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities. Engages with and represents USAA with external law firms and other partners as appropriate. Collaborates with internal partners to establish appropriate controls within operational litigation area. Responsible for organizational leadership, communication, employee engagement and coordination of business and Enterprise initiatives. Influences and executes claims litigation servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness. Influences and executes claims litigation strategy, plan, goals and objectives in support of Claims Strategy. Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results. Hires, develops, and coaches claims leaders for results delivery. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive customer service, operational, legal or military experience to include a minimum of 8 years of demonstrated insurance litigation proficiency and experience. 6 years of people leadership experience in building, managing and/or developing high-performing teams required. Experience in developing legal service delivery solutions to include building a business case for change, creating influence and delivering results. Executive-level business and technical acumen in the areas of effective claims litigation handling processes, claims risk and compliance, law firm vendor management, integrated change management and front-line communications leading to operational excellence. What sets you apart: Management experience overseeing a distributed office and/or remote workforce Jurisdictional knowledge and experience managing litigation Countrywide, with focused experience on California, Nevada, and Washington and the Western U.S. Claims Operational experience, to include leading teams handling complex litigation, implementation of aggressive litigation management strategies, and proficiency in creating and managing strong trial strategies. Business analytics experience and/or experience working with data and metrics to manage the work and drive results. Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What we offer: Compensation: The salary range for this position is: $224,250 - $403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for teams handling complex auto and property litigation to deliver operational litigation results at scale. Responsible for member service, paying what we owe, controlling legal expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims litigation targets. Designs and implements claim's strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the litigation operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ or San Antonio, TX. Provides executive leadership guidance on technical matters and extends litigation settlement authority within their process (or as delegated). Identifies and evaluates internal and external issues of strategic importance to the litigation landscape. Demonstrates executive-level thought leadership, strategy development, and financial and operational planning. Leads broad functional Litigation, Claims and P&C projects and may serve as an executive sponsor for projects. Oversees the development and implementation of functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities. Engages with and represents USAA with external law firms and other partners as appropriate. Collaborates with internal partners to establish appropriate controls within operational litigation area. Responsible for organizational leadership, communication, employee engagement and coordination of business and Enterprise initiatives. Influences and executes claims litigation servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness. Influences and executes claims litigation strategy, plan, goals and objectives in support of Claims Strategy. Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results. Hires, develops, and coaches claims leaders for results delivery. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive customer service, operational, legal or military experience to include a minimum of 8 years of demonstrated insurance litigation proficiency and experience. 6 years of people leadership experience in building, managing and/or developing high-performing teams required. Experience in developing legal service delivery solutions to include building a business case for change, creating influence and delivering results. Executive-level business and technical acumen in the areas of effective claims litigation handling processes, claims risk and compliance, law firm vendor management, integrated change management and front-line communications leading to operational excellence. What sets you apart: Management experience overseeing a distributed office and/or remote workforce Jurisdictional knowledge and experience managing litigation Countrywide, with focused experience on California, Nevada, and Washington and the Western U.S. Claims Operational experience, to include leading teams handling complex litigation, implementation of aggressive litigation management strategies, and proficiency in creating and managing strong trial strategies. Business analytics experience and/or experience working with data and metrics to manage the work and drive results. Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What we offer: Compensation: The salary range for this position is: $224,250 - $403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Executive Director - Application Development - Advice, Loyalty, and Rewards
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
Practice Administrator- SDOH Focused Practices, Hybrid
ChristianaCare
ChristianaCare's Medical Group is seeking a Full-Time Practice Administrator to oversee our Primary Care practices across Delaware, with a focus on supporting social determinants of health. This team-oriented, strategic people leader will have operational oversight of multiple practices, providing professional supervision and management of assigned clinics and programs. The goal is to ensure a high level of operational effectiveness, service, and performance that meets, and exceeds, the expectations of our patients, providers, caregivers, and leaders. The Practice Administrator will be directly responsible for achieving all established budget and KPI targets. They will develop and maintain effective, professional relationships with assigned providers and serve as their first line of leadership to address concerns and resolve issues. Additionally, they will ensure the smooth operation of clinic workflows, processes, and day-to-day functions. Preferred Qualifications: Extensive experience in progressive ambulatory practice leadership. Proven success in multi-location operational oversight. Previous or current experience in population health, community health, or working with underserved populations is strongly preferred. Strong financial acumen. This is a hybrid role which is primarily in-person with some remote work opportunities. Remote work is ad hoc per department's needs. Key Responsibilities Provides professional and effective practice management of all assigned practices. In partnership with their Corporate Director, responsible for developing the annual budget for all assigned practices. Responsible for developing and implementing plans that yield high levels of provider, caregiver, and patient satisfaction. Responsible for regularly communicating plans as well as the actions being taken when targets and goals are not being met. In association with the Corporate Director, ensures clear performance targets are in place and communicated to all non-provider caregivers and providers with respect to volume, quality, and service. Implements plans for improvement when not meeting expected targets. Involves and communicates with Clinical Leaders around these activities to ensure strong alignment between clinical and operational leadership. Responsible for tracking and communicating wRVU and volume productivity for all assigned providers. Ensures productivity reports are distributed and meets regularly with providers to share progress, celebrate success, address concerns, and develop plans for improvement, when necessary. Involves and communicates with Clinical Leader around these activities to ensure strong alignment between clinical and operational leadership. Performs other duties as required. Position Qualifications Bachelor's degree required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management. Minimum of 3 years of healthcare experience on a leadership level required. Minimum 6 years of direct practice medical practice leadership experience in lieu of degree may be considered. Why ChristianaCare President/CEO Dr. Janice Nevin named among 50 Most Influential Clinical Executives in 2022 by Modern Healthcare ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Achieved Healthgrades America's 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2022) The region is rich with diverse cultures and offers some of the nation's best public and private schools, colleges, and universities. About ChristianaCare ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings. Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location Annual Compensation Range $92,726.40 - $148,387.20 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
12/05/2025
Full time
ChristianaCare's Medical Group is seeking a Full-Time Practice Administrator to oversee our Primary Care practices across Delaware, with a focus on supporting social determinants of health. This team-oriented, strategic people leader will have operational oversight of multiple practices, providing professional supervision and management of assigned clinics and programs. The goal is to ensure a high level of operational effectiveness, service, and performance that meets, and exceeds, the expectations of our patients, providers, caregivers, and leaders. The Practice Administrator will be directly responsible for achieving all established budget and KPI targets. They will develop and maintain effective, professional relationships with assigned providers and serve as their first line of leadership to address concerns and resolve issues. Additionally, they will ensure the smooth operation of clinic workflows, processes, and day-to-day functions. Preferred Qualifications: Extensive experience in progressive ambulatory practice leadership. Proven success in multi-location operational oversight. Previous or current experience in population health, community health, or working with underserved populations is strongly preferred. Strong financial acumen. This is a hybrid role which is primarily in-person with some remote work opportunities. Remote work is ad hoc per department's needs. Key Responsibilities Provides professional and effective practice management of all assigned practices. In partnership with their Corporate Director, responsible for developing the annual budget for all assigned practices. Responsible for developing and implementing plans that yield high levels of provider, caregiver, and patient satisfaction. Responsible for regularly communicating plans as well as the actions being taken when targets and goals are not being met. In association with the Corporate Director, ensures clear performance targets are in place and communicated to all non-provider caregivers and providers with respect to volume, quality, and service. Implements plans for improvement when not meeting expected targets. Involves and communicates with Clinical Leaders around these activities to ensure strong alignment between clinical and operational leadership. Responsible for tracking and communicating wRVU and volume productivity for all assigned providers. Ensures productivity reports are distributed and meets regularly with providers to share progress, celebrate success, address concerns, and develop plans for improvement, when necessary. Involves and communicates with Clinical Leader around these activities to ensure strong alignment between clinical and operational leadership. Performs other duties as required. Position Qualifications Bachelor's degree required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management. Minimum of 3 years of healthcare experience on a leadership level required. Minimum 6 years of direct practice medical practice leadership experience in lieu of degree may be considered. Why ChristianaCare President/CEO Dr. Janice Nevin named among 50 Most Influential Clinical Executives in 2022 by Modern Healthcare ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Achieved Healthgrades America's 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2022) The region is rich with diverse cultures and offers some of the nation's best public and private schools, colleges, and universities. About ChristianaCare ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings. Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location Annual Compensation Range $92,726.40 - $148,387.20 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
USAA
AVP (Executive), Bank Contact Center IVR & Tools
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director of Mother Baby - Holy Cross Health
Holy Cross Health Silver Spring, Maryland
Employment Type: Full time Shift: Day Shift Description: Holy Cross Health is seeking an experienced and dedicated Director of Nursing to lead and manage all aspects of our Maternity Suites unit. This role is pivotal in ensuring clinical excellence, team collaboration, and an exceptional patient experience. The Director will drive strategic goals aligned with our mission while fostering a supportive and innovative environment for both staff and families. Location: Holy Cross Health - Silver Spring, MD What You Will Do: Lead daily operations of the Maternity Suites unit, ensuring safe, efficient, and high-quality care for mothers and newborns. Supervise and mentor clinical staff, promoting ongoing education, professional growth, and team engagement. Champion quality improvement initiatives, analyzing outcomes and implementing evidence-based practices. Oversee regulatory compliance and uphold standards set by accrediting bodies. Collaborate with cross-functional teams to support a patient-centered, family-focused model of care. Steward resources and staffing to achieve operational and financial efficiency. Minimum Qualifications: Education: Bachelor's degree in Nursing required; Master's in Nursing, Healthcare Administration, or related field preferred. Licensure: Current Maryland RN license and/or Compact State licensure. Experience: Minimum of 5 years of clinical experience, with at least 3 years in nursing leadership within an acute care setting. Specialty nursing certification required within six months of hire. Proven ability to lead clinical teams, manage complex workflows, and build strong relationships across departments. Excellent communication, leadership, and problem-solving skills. Position Highlights: Serve in a highly impactful leadership role at a nationally recognized, mission-driven health system. Lead a collaborative, high-performing clinical team in one of the most meaningful areas of care. Shape maternal-child health outcomes for our community with support from experienced executive and clinical leadership. Opportunity to make a lasting difference in the lives of mothers, newborns, and families. Pay rate: $54.94 - $82.40 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Ministry/Facility Information: Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
12/05/2025
Full time
Employment Type: Full time Shift: Day Shift Description: Holy Cross Health is seeking an experienced and dedicated Director of Nursing to lead and manage all aspects of our Maternity Suites unit. This role is pivotal in ensuring clinical excellence, team collaboration, and an exceptional patient experience. The Director will drive strategic goals aligned with our mission while fostering a supportive and innovative environment for both staff and families. Location: Holy Cross Health - Silver Spring, MD What You Will Do: Lead daily operations of the Maternity Suites unit, ensuring safe, efficient, and high-quality care for mothers and newborns. Supervise and mentor clinical staff, promoting ongoing education, professional growth, and team engagement. Champion quality improvement initiatives, analyzing outcomes and implementing evidence-based practices. Oversee regulatory compliance and uphold standards set by accrediting bodies. Collaborate with cross-functional teams to support a patient-centered, family-focused model of care. Steward resources and staffing to achieve operational and financial efficiency. Minimum Qualifications: Education: Bachelor's degree in Nursing required; Master's in Nursing, Healthcare Administration, or related field preferred. Licensure: Current Maryland RN license and/or Compact State licensure. Experience: Minimum of 5 years of clinical experience, with at least 3 years in nursing leadership within an acute care setting. Specialty nursing certification required within six months of hire. Proven ability to lead clinical teams, manage complex workflows, and build strong relationships across departments. Excellent communication, leadership, and problem-solving skills. Position Highlights: Serve in a highly impactful leadership role at a nationally recognized, mission-driven health system. Lead a collaborative, high-performing clinical team in one of the most meaningful areas of care. Shape maternal-child health outcomes for our community with support from experienced executive and clinical leadership. Opportunity to make a lasting difference in the lives of mothers, newborns, and families. Pay rate: $54.94 - $82.40 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Ministry/Facility Information: Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Cook I - Full-Time
The Charlotte Assisted Living Charlotte, North Carolina
This is the first step in culinary arts for anyone in our company that wishes to begin their career in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, know basic food sanitation guidelines, know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists. The candidate should consistently practice on a daily basis. This candidate would have knife skills assessed by our community Executive Chef, be coached and trained on therapeutic diets, along with being presented with the opportunity to grow into our Culinary Pathways training to advance culinary skills in the field. Speak with our HR Director at 704- . POSITION SUMMARY: This is the first step in culinary arts for anyone in our company that wishes to begin their career in the in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, Should know basic food sanitation guidelines, they should know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists, They should consistently practice Mis En Place on a daily basis, a CDM should have reviewed all of the therapeutic diets and signed off on each of the diets having coached and trained on all of them, a chef should have signed off on their knife cuts and can now execute each on a daily basis, They should be able to produce each of the egg dishes assigned to them in the Pathway, and they should be able to execute all of the sandwiches assigned to them in the Pathway. ESSENTIAL FUNCTIONS: Working in a collaborative manner with the front and back of the house team members, ensuring compliance with Senior Living Communities'/Wellmore standards for quality, presentation and portion control are met. Adhere to all proper handling, HACCP, labeling, and storage protocols for all foods and ensure compliance with all relevant food service regulations. Follow all safety protocols and consistently practice a culture of safety. Maintain documentation of temperature charts and records. Maintain an open communication and professional working relationship with all community departments and Home Office support team to ensure residents remain happy and living the Weller Life. Actively participate in planning and production meetings with the team. Attend and actively participate in required in-service training and education programs. Other duties as assigned and directed by the Executive Chef or Director of Dining Services. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: People First, Always We Exist to Serve our Members We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Capable of standing, maneuvering independently and safety around work area. Capable of standing on a tile floor for an eight-hour shift. Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully. Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc. An individual in this position will be required to lift or carry weight up to 50 lbs. Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the employee can be given duties that minimize the likelihood of transmission. May be exposed to minimal to moderate noise and exposure to blood and/or body fluids. May experience traumatic situations including psychiatric and deceased residents. Subject to moderate physical and emotional stress associated with food service. Performance of job tasks will involve exposure to cleaning chemicals, heat and cold. TRAVEL: No travel is expected, although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. EDUCATION AND EXPERIENCE REQUIREMENTS: 1-2 years' experience in a similar position desired. Culinary training a plus. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to read, write, speak and understand English fluently. Ability to meet or exceed the company's attendance and punctuality standards. Ability to use miscellaneous software and office equipment. Ability to understand and follow directions as given. Ability to work with minimal supervision.
12/05/2025
Full time
This is the first step in culinary arts for anyone in our company that wishes to begin their career in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, know basic food sanitation guidelines, know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists. The candidate should consistently practice on a daily basis. This candidate would have knife skills assessed by our community Executive Chef, be coached and trained on therapeutic diets, along with being presented with the opportunity to grow into our Culinary Pathways training to advance culinary skills in the field. Speak with our HR Director at 704- . POSITION SUMMARY: This is the first step in culinary arts for anyone in our company that wishes to begin their career in the in the heart of the house. This rank is for anyone with basic kitchen knowledge, or for anyone wishing to obtain the basic skills for an entry level position in the kitchen. A Cook 1 should be familiar with the main and satellite kitchens, Should know basic food sanitation guidelines, they should know the policies and procedures of the kitchen including but not limited to opening, closing, shopping and prep lists, They should consistently practice Mis En Place on a daily basis, a CDM should have reviewed all of the therapeutic diets and signed off on each of the diets having coached and trained on all of them, a chef should have signed off on their knife cuts and can now execute each on a daily basis, They should be able to produce each of the egg dishes assigned to them in the Pathway, and they should be able to execute all of the sandwiches assigned to them in the Pathway. ESSENTIAL FUNCTIONS: Working in a collaborative manner with the front and back of the house team members, ensuring compliance with Senior Living Communities'/Wellmore standards for quality, presentation and portion control are met. Adhere to all proper handling, HACCP, labeling, and storage protocols for all foods and ensure compliance with all relevant food service regulations. Follow all safety protocols and consistently practice a culture of safety. Maintain documentation of temperature charts and records. Maintain an open communication and professional working relationship with all community departments and Home Office support team to ensure residents remain happy and living the Weller Life. Actively participate in planning and production meetings with the team. Attend and actively participate in required in-service training and education programs. Other duties as assigned and directed by the Executive Chef or Director of Dining Services. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles: People First, Always We Exist to Serve our Members We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Capable of standing, maneuvering independently and safety around work area. Capable of standing on a tile floor for an eight-hour shift. Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully. Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc. An individual in this position will be required to lift or carry weight up to 50 lbs. Must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability unless the employee can be given duties that minimize the likelihood of transmission. May be exposed to minimal to moderate noise and exposure to blood and/or body fluids. May experience traumatic situations including psychiatric and deceased residents. Subject to moderate physical and emotional stress associated with food service. Performance of job tasks will involve exposure to cleaning chemicals, heat and cold. TRAVEL: No travel is expected, although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. EDUCATION AND EXPERIENCE REQUIREMENTS: 1-2 years' experience in a similar position desired. Culinary training a plus. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to read, write, speak and understand English fluently. Ability to meet or exceed the company's attendance and punctuality standards. Ability to use miscellaneous software and office equipment. Ability to understand and follow directions as given. Ability to work with minimal supervision.

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