265 jobs found

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details

Description :The Food & Nutrition Services Manager is responsible/accountable for leading and managing retail, Food and Nutrition Services. Overseas, plans, directs, implements, supervises and evaluates the food production, retail and clinical operations of the Food and Nutrition Services Department to provide the highest level of quality and service. Leads quality improvement initiatives to support departmental and organizational goals. Develop and provide educational programs for clients, students, employee and community audiences. Education: Required: Bachelor's Degree in related field and Completion of an ACEND approved dietetic internship or coordinated undergraduate program Preferred: Plan of study for MS completion or a Master's degree in nutrition, dietetics or related field Experience: Preferred: Previous supervisory and management experience and 2 years of experience in a healthcare setting. Skills: Excellent communication skills Computer skills (be able to effectively use Microsoft office) Able to follow direction and work well as a team player Able to multitask, be flexible to change, and possess critical thinking skills Licensure/Certification/Registration: Required: Registered Dietitian with State Licensure. Required: Maintains registration with Commission on Dietetic Registration of Academy of Nutrition and Dietetics. Preferred: Maintains Certified Diabetes Educator certification

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Team Lead (internally known as a Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $22.50 to $25.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Phoenix, AZ, specifically at our Dana Park location. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.