9 jobs found

Job Description Job Description Do you enjoy hands-on work and have an eye for style, quality, and detail? Join Goodwill of the Finger Lakes , where our mission is elevating people, community, and planet for a good today and a better tomorrow . As a Softline Processor , you play a key role in preparing donated apparel, shoes, and accessories for our retail stores-helping create great shopping experiences while supporting programs that strengthen our community. What You'll Do Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards Hang, tag, and label merchandise accurately using our production and pricing systems Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise Meet daily and bi weekly production goals by efficiently processing donated items Maintain a friendly, welcoming, and helpful attitude with customers and team members Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership Maintain clean, stocked, and well organized workstations and request supplies as needed Help keep the interior and exterior of the store clean, safe, and organized Perform additional duties and cross train in other areas as assigned Production Expectations This role includes production goals tied to hours worked and is eligible for Goodwill of the Finger Lakes' production incentive program , which rewards team members for meeting or exceeding established production standards. For a standard 37.5 hour workweek, the sales production goal is $8,000 every two weeks , with adjusted expectations for part time schedules: 20 hours/week: $4,267 every two weeks 25 hours/week: $5,333 every two weeks 30 hours/week: $6,400 every two weeks 37.5 hours/week: $8,000 every two weeks What We're Looking For High school diploma or GED preferred Previous retail or production experience preferred, but not required Ability to read, understand, and complete production documentation Clear communication skills for working with customers and teammates Willingness to learn, accept feedback, and contribute to team success Work Schedule & Availability Must have open and flexible availability Willingness to work nights, weekends, and holidays is required Work Environment This position is based primarily in a retail store environment and donation processing area, which may feel similar to a warehouse setting. Occasional exposure to outdoor conditions may occur when receiving donations. Noise levels are typically moderate. Physical Requirements Standing and walking for extended periods Frequent bending, reaching, crouching, kneeling, and lifting Regular lifting, pushing, and pulling of items (up to 25 lbs frequently, heavier with assistance) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Why Work at Goodwill of the Finger Lakes? When you work at Goodwill, you're doing more than stocking shelves-you're helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day. At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you're looking for meaningful work in a supportive, values driven environment, you'll find it here. Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description Do you enjoy hands-on work and have an eye for style, quality, and detail? Join Goodwill of the Finger Lakes , where our mission is elevating people, community, and planet for a good today and a better tomorrow . As a Softline Processor , you play a key role in preparing donated apparel, shoes, and accessories for our retail stores-helping create great shopping experiences while supporting programs that strengthen our community. What You'll Do Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards Hang, tag, and label merchandise accurately using our production and pricing systems Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise Meet daily and bi weekly production goals by efficiently processing donated items Maintain a friendly, welcoming, and helpful attitude with customers and team members Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership Maintain clean, stocked, and well organized workstations and request supplies as needed Help keep the interior and exterior of the store clean, safe, and organized Perform additional duties and cross train in other areas as assigned Production Expectations This role includes production goals tied to hours worked and is eligible for Goodwill of the Finger Lakes' production incentive program , which rewards team members for meeting or exceeding established production standards. For a standard 37.5 hour workweek, the sales production goal is $8,000 every two weeks , with adjusted expectations for part time schedules: 20 hours/week: $4,267 every two weeks 25 hours/week: $5,333 every two weeks 30 hours/week: $6,400 every two weeks 37.5 hours/week: $8,000 every two weeks What We're Looking For High school diploma or GED preferred Previous retail or production experience preferred, but not required Ability to read, understand, and complete production documentation Clear communication skills for working with customers and teammates Willingness to learn, accept feedback, and contribute to team success Work Schedule & Availability Must have open and flexible availability Willingness to work nights, weekends, and holidays is required Work Environment This position is based primarily in a retail store environment and donation processing area, which may feel similar to a warehouse setting. Occasional exposure to outdoor conditions may occur when receiving donations. Noise levels are typically moderate. Physical Requirements Standing and walking for extended periods Frequent bending, reaching, crouching, kneeling, and lifting Regular lifting, pushing, and pulling of items (up to 25 lbs frequently, heavier with assistance) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Why Work at Goodwill of the Finger Lakes? When you work at Goodwill, you're doing more than stocking shelves-you're helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day. At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you're looking for meaningful work in a supportive, values driven environment, you'll find it here. Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description NEW HIRE BONUS Earn up to $350 in new hire bonuses! $250 after 60 days of employment + $100 after 90 days days This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description Job Description This position is responsible for receiving donated goods while providing excellent customer service to Goodwill donors. Responsible for sorting donated goods and delivering them to the merchandise pricing and selecting staff to meet daily production standards and goals. Promotes and adheres to Goodwill Central Texas mission and values. Store Operations Follows policies and procedures and executes directives in a timely manner. Quickly and efficiently moves donors through the donation process and asks for assistance when necessary. Maintains work station in a clean, organized and safe conditions. Handles donations/products in accordance with donation guidelines. Provides material handling assistance, as available, to support the merchandise pricing and selection team. Follows processing guidelines. Accurately receives and sorts donations and purchased goods. Consistently meets or exceeds production goals Customer Service Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere. Ensures donors follow our unloading donation process while providing excellent customer service. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Maintains a favorable working relationship with other employees to foster and promote a cooperative and inclusive working climate. Provides excellent customer service by greeting, assisting and thanking customers while meeting customer's needs in a timely manner. Ensures customer concerns and complaints are handled to the customers satisfaction. Projects a favorable image of Goodwill Central Texas at all times. Safety & Risk Follows and adheres to loss prevention and safety procedures and initiatives. Uses and maintains personal protective equipment (PPE). Participates in weekly safety huddles, monthly safety meetings, and drills. Works to reduce worker's compensation incidents and customer accidents. Uses proper lifting techniques. Uses power equipment responsibly and with appropriate certification. Identifies recall products and properly removes them from processing. Services & Programs Provide a work environment to train and develop participants in achieving their goals. Executes job duties in a manner that promotes employment and a quality participant experience; assists in the training and development of participants. Works respectfully and effectively across cultures. Understands and actively supports the organization's diversity and inclusion efforts. Acts as a good role model. Other Duties Responsible for being familiar with Goodwill Central Texas Team Member Handbook and organizational policies, as well as where to find the most up-to-date versions on the intranet Other duties as assigned Knowledge & Skills Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills; the ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Prior Years Experience 0-3 years of relevant experience High school diploma or equivalent preferred Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.