Director, Distinguished Engineer ( Card Tech) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. This role focuses on the overall Customer Experience for Card Payments at Capital One. As a Distinguished Engineer in this role, you will guide the innovation and modernization of our front-end payment customer experiences across iOS, Android Mobile, and web platforms, ensure seamless integration, and develop high-volume, reliable alerting. As part of our maturation as an enterprise platform, you will also focus on orchestration to help drive customer experience, specifically around eligibility, validation, and payments options, in order to extend our platform approach into the customer experience sphere. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Basic Qualifications: Bachelor's Degree At least 7 years of experience in Software Engineering and solutions architecture At least 3 years of web or mobile experience working with Web Technologies and designing and building complex orchestration logic Preferred Qualifications: Bachelor's or Master's Degree in Computer Science or a related field 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. 8+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support 5+ years of experience with public or private cloud technologies Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Director, Distinguished Engineer ( Card Tech) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. This role focuses on the overall Customer Experience for Card Payments at Capital One. As a Distinguished Engineer in this role, you will guide the innovation and modernization of our front-end payment customer experiences across iOS, Android Mobile, and web platforms, ensure seamless integration, and develop high-volume, reliable alerting. As part of our maturation as an enterprise platform, you will also focus on orchestration to help drive customer experience, specifically around eligibility, validation, and payments options, in order to extend our platform approach into the customer experience sphere. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Basic Qualifications: Bachelor's Degree At least 7 years of experience in Software Engineering and solutions architecture At least 3 years of web or mobile experience working with Web Technologies and designing and building complex orchestration logic Preferred Qualifications: Bachelor's or Master's Degree in Computer Science or a related field 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. 8+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support 5+ years of experience with public or private cloud technologies Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
United Surgical Partners International , the country's largest ASC platform, is currently seeking a Resource/Travel Administrator for the following states: TN, NC, VA. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Up to 25% travel required. Selected candidates will be required to pass a Motor Vehicle Record check. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. Travel: Frequent - Must be willing to travel to serve as Administrator within assigned region, as well as outlying regions based on need. This may include company provided temporary housing based on location. The employment practices of USPI and its companies comply with all applicable laws and regulations. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
12/08/2025
Full time
United Surgical Partners International , the country's largest ASC platform, is currently seeking a Resource/Travel Administrator for the following states: TN, NC, VA. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Up to 25% travel required. Selected candidates will be required to pass a Motor Vehicle Record check. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. Travel: Frequent - Must be willing to travel to serve as Administrator within assigned region, as well as outlying regions based on need. This may include company provided temporary housing based on location. The employment practices of USPI and its companies comply with all applicable laws and regulations. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do This role reports directly to the Vice President, Facilities and Fleet Management and has 4 direct reports. Where and When You'll Work This position is based in-person in Columbus, Ohio Ability and willingness to travel up to 20% annually. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $99,000 - 106,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment Bachelor's degree in facilities management related field (preferred) Qualifying certificate in Facilities Management Proficient in Microsoft Office Suite, including Excel and Word Minimum of 3 years of experience leading and coaching a multi-site team Experience with vendor management Experience directly supporting repairs and maintenance, ensuring timely resolution Experience developing and maintaining Preventative Maintenance Programs (PMPs) . click apply for full job details
12/08/2025
Full time
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do This role reports directly to the Vice President, Facilities and Fleet Management and has 4 direct reports. Where and When You'll Work This position is based in-person in Columbus, Ohio Ability and willingness to travel up to 20% annually. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $99,000 - 106,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment Bachelor's degree in facilities management related field (preferred) Qualifying certificate in Facilities Management Proficient in Microsoft Office Suite, including Excel and Word Minimum of 3 years of experience leading and coaching a multi-site team Experience with vendor management Experience directly supporting repairs and maintenance, ensuring timely resolution Experience developing and maintaining Preventative Maintenance Programs (PMPs) . click apply for full job details
Children Service Center
Wilkes Barre, Pennsylvania
Purpose of this position: This position is responsible for providing on-site clinical supervision to Mobile Therapists and Behavioral Consultants. Responsibilities include, but are not limited to: Conducting direct observation and clinical supervision of assigned Mobile Therapists and Behavior Consultants Review client authorization packets and monitor client charts Monitor fulfillment of client services and staff productivity Children's Service Center/Robinson Counseling Center for adults creates a positive working culture of Care and Commitment for employees which extends to the children & families we serve. Joining our team also means having the opportunity to Grow within the organization while having access to Flexibility with being able to join different departments to help further Individual Development . Employee Benefits Include : FREE Health Care/Medical Coverage Affordable Dental, Vision & Supplementary Insurances FREE Life Insurance & FREE Long Term DisabilitySafe Harbor 401k with Dollar-for-Dollar Matching FREE Employee Assistance Programs Yearly Annual Raises & Payday Flexibility - Control WHEN You Get Paid Tuition Reimbursement - Advanced Degree & Development OpportunitiesStudent Loan Assistance Program ($150 per month on existing student loans) FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing! FREE Subscription to the "Calm App"Employee Referral Bonuses Flexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment! Additional Benefits: Phone Plan Discounts & Online Shopping Discounts Workplace Banking Program Benefits Flexible Spending Accounts AND MANY MORE CSC/RCC have been Voted and Certified as a "Great Place to Work" in ! Qualifications : Master's Degree & Licensed in the Commonwealth of PA (i.e. LSW, LCSW, LPC, BSL, or other clinical license) Minimum of 1 year post graduate experience in the provisions of mental health direct service to children, youth or young adults PIdd7ac6a31c2c-8332
12/08/2025
Full time
Purpose of this position: This position is responsible for providing on-site clinical supervision to Mobile Therapists and Behavioral Consultants. Responsibilities include, but are not limited to: Conducting direct observation and clinical supervision of assigned Mobile Therapists and Behavior Consultants Review client authorization packets and monitor client charts Monitor fulfillment of client services and staff productivity Children's Service Center/Robinson Counseling Center for adults creates a positive working culture of Care and Commitment for employees which extends to the children & families we serve. Joining our team also means having the opportunity to Grow within the organization while having access to Flexibility with being able to join different departments to help further Individual Development . Employee Benefits Include : FREE Health Care/Medical Coverage Affordable Dental, Vision & Supplementary Insurances FREE Life Insurance & FREE Long Term DisabilitySafe Harbor 401k with Dollar-for-Dollar Matching FREE Employee Assistance Programs Yearly Annual Raises & Payday Flexibility - Control WHEN You Get Paid Tuition Reimbursement - Advanced Degree & Development OpportunitiesStudent Loan Assistance Program ($150 per month on existing student loans) FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing! FREE Subscription to the "Calm App"Employee Referral Bonuses Flexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment! Additional Benefits: Phone Plan Discounts & Online Shopping Discounts Workplace Banking Program Benefits Flexible Spending Accounts AND MANY MORE CSC/RCC have been Voted and Certified as a "Great Place to Work" in ! Qualifications : Master's Degree & Licensed in the Commonwealth of PA (i.e. LSW, LCSW, LPC, BSL, or other clinical license) Minimum of 1 year post graduate experience in the provisions of mental health direct service to children, youth or young adults PIdd7ac6a31c2c-8332
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You'll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA's Safety & Security protocols. In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures. Where and When You'll Work This position is an on-site role and reports to the New York City ASPCA locations. Ability and willingness to travel up to 15% annually to other regional sites outside of New York City. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $121,000 - $128,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include, but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida. Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management . click apply for full job details
12/08/2025
Full time
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You'll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA's Safety & Security protocols. In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures. Where and When You'll Work This position is an on-site role and reports to the New York City ASPCA locations. Ability and willingness to travel up to 15% annually to other regional sites outside of New York City. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $121,000 - $128,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include, but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida. Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management . click apply for full job details
Senior Manager, Business Controls Testing, Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies. In this role you will: Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders Communicate results and provide recommendations that strengthen processes and controls Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making Partner across lines of defense to ensure alignment on control objectives, test results, and findings Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments Champion continuous improvement initiatives, including process optimization, automation, and control rationalization Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities. Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these At least 5 years of experience supporting, partnering, and interacting with internal and external business clients At least 7 years of experience in Audit or IT Risk Management At least 7 years of People Management experience At least 7 years of experience in testing business and technical controls in financial institutions or combination of both At least 7 years of experience consulting with senior executives or strategy building At least 1 year of experience in controls development, controls management, and reporting activities Preferred Qualifications: Bachelor's Degree or Military Experience Risk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification) At least 6 years of experience supporting, partnering and interacting with internal stakeholders At least 5 years of Financial Services industry experience working with technology Project Management (PMP) or Program Management (PgMP) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Senior Manager, Business Controls Testing, Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies. In this role you will: Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders Communicate results and provide recommendations that strengthen processes and controls Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making Partner across lines of defense to ensure alignment on control objectives, test results, and findings Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments Champion continuous improvement initiatives, including process optimization, automation, and control rationalization Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities. Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these At least 5 years of experience supporting, partnering, and interacting with internal and external business clients At least 7 years of experience in Audit or IT Risk Management At least 7 years of People Management experience At least 7 years of experience in testing business and technical controls in financial institutions or combination of both At least 7 years of experience consulting with senior executives or strategy building At least 1 year of experience in controls development, controls management, and reporting activities Preferred Qualifications: Bachelor's Degree or Military Experience Risk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification) At least 6 years of experience supporting, partnering and interacting with internal stakeholders At least 5 years of Financial Services industry experience working with technology Project Management (PMP) or Program Management (PgMP) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technical Program Manager (AX-Enterprise Tech Delivery) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. Our Enterprise Tech Delivery (ETD) team within Associate Experience Technology is seeking a dynamic Director of Technical Program Management (TPM). The ETD team drives program delivery initiatives for critical tech-wide programs. In this exciting role, you will own the planning, development, delivery, and execution of an end-to-end technology roadmap to support tech-wide programs, such as Tech Transformation and the Enterprise Tech Backlog. You will work closely with internal and external stakeholders to execute key strategic programs focused on developing end-to-end automation roadmaps and delivery plans to support the Tech Enterprise. This new organization within Associate Experience Technology offers an opportunity to collaborate with smart and passionate leaders to influence results and lead important and exciting projects from day one, simplifying enterprise operations by reducing friction and enabling scale through operational clarity, sensible standardization, and leveraging automation. In addition to leading technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 7 years of experience managing technical programs Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Director, Technical Program Manager (AX-Enterprise Tech Delivery) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. Our Enterprise Tech Delivery (ETD) team within Associate Experience Technology is seeking a dynamic Director of Technical Program Management (TPM). The ETD team drives program delivery initiatives for critical tech-wide programs. In this exciting role, you will own the planning, development, delivery, and execution of an end-to-end technology roadmap to support tech-wide programs, such as Tech Transformation and the Enterprise Tech Backlog. You will work closely with internal and external stakeholders to execute key strategic programs focused on developing end-to-end automation roadmaps and delivery plans to support the Tech Enterprise. This new organization within Associate Experience Technology offers an opportunity to collaborate with smart and passionate leaders to influence results and lead important and exciting projects from day one, simplifying enterprise operations by reducing friction and enabling scale through operational clarity, sensible standardization, and leveraging automation. In addition to leading technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 7 years of experience managing technical programs Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix, Arizona candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in Jan, Feb, Mar we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. As an Insurance Professional in our 1 Norterra Drive, Phoenix, Arizona location, you will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales and customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/08/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix, Arizona candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in Jan, Feb, Mar we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. As an Insurance Professional in our 1 Norterra Drive, Phoenix, Arizona location, you will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales and customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Distinguished Engineer ( Card Tech) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. This role focuses on the overall Customer Experience for Card Payments at Capital One. As a Distinguished Engineer in this role, you will guide the innovation and modernization of our front-end payment customer experiences across iOS, Android Mobile, and web platforms, ensure seamless integration, and develop high-volume, reliable alerting. As part of our maturation as an enterprise platform, you will also focus on orchestration to help drive customer experience, specifically around eligibility, validation, and payments options, in order to extend our platform approach into the customer experience sphere. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Basic Qualifications: Bachelor's Degree At least 7 years of experience in Software Engineering and solutions architecture At least 3 years of web or mobile experience working with Web Technologies and designing and building complex orchestration logic Preferred Qualifications: Bachelor's or Master's Degree in Computer Science or a related field 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. 8+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support 5+ years of experience with public or private cloud technologies Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Director, Distinguished Engineer ( Card Tech) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. This role focuses on the overall Customer Experience for Card Payments at Capital One. As a Distinguished Engineer in this role, you will guide the innovation and modernization of our front-end payment customer experiences across iOS, Android Mobile, and web platforms, ensure seamless integration, and develop high-volume, reliable alerting. As part of our maturation as an enterprise platform, you will also focus on orchestration to help drive customer experience, specifically around eligibility, validation, and payments options, in order to extend our platform approach into the customer experience sphere. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Basic Qualifications: Bachelor's Degree At least 7 years of experience in Software Engineering and solutions architecture At least 3 years of web or mobile experience working with Web Technologies and designing and building complex orchestration logic Preferred Qualifications: Bachelor's or Master's Degree in Computer Science or a related field 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc. 8+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support 5+ years of experience with public or private cloud technologies Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $263,900 - $301,200 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty, and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Communications and Public Affairs team, together with Marketing, plays a critical role in advancing our top priority: delivering exceptional member service and enhancing the value of membership. Our work centers on advocating boldly for those we serve, telling our story with one voice, and driving meaningful impact for the military community and their families. As a principal-level Corporate Affairs Business Partner focused on Communications, Public Affairs, and Marketing, you will bring the full power of Corporate Affairs to life for these vital functions. You will drive alignment to USAA's strategic priorities and, working closely with partners across Corporate Affairs, Marketing, and the broader association, craft compelling internal and external content that strengthens reputation, engages stakeholders, and moves the needle for the business. You will operate as a strategic advisor to senior leadership within Communications, Public Affairs, and Marketing, going beyond communications and getting deep into the business. You will engage directly with executive leaders and their direct reports, relying on your business acumen, persuasive style, sound judgment, and passion for the mission to fuel your success. We offer a flexible work environment that requires an individual to be in the office four days per week. This position will be based in San Antonio, TX. Relocation assistance IS available for this position. What you'll do: Accountable for providing thought leadership to drive communications strategy development; applies technical subject-matter-expertise to produce innovative communications solutions for large scale, enterprise-wide programs across multiple business units. Oversees business and communications partner adherence to the communication governance practices and framework that drive a desired and consistent communications experience across various audiences. Oversees work of communications partners in the development, approval and execution of public, member, and employee communications across multiple business units; provides guidance to ensure consistent alignment with USAA brand guidelines. Leads communications strategy and execution, driving large, enterprise-wide programs across USAA and / or multiple business units to support enterprise business objectives. These programs include leading communications to support acquisitions, divestitures, strategic imperatives that guide the future of the enterprise. Leverages data and insights expertise to evidence impact of communications programs on business objectives; provides communications data and insights to key senior leaders and enterprise stakeholders; then leverages the insights to inform future communications strategy. Performs research and analysis of current communications trends and best practices - particularly in the areas of content, channel innovation, reputation management, driving business-based metrics, and SEO; synthesizes the information into actionable plans to drive communications excellence across the organization. Leads through highly complex tasks with leadership discretion - often serving as a proxy for executive leadership on key issues; serves as a mentor to peers and team members and assists in their training and development. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in corporate communications, consulting and / or specific business area of focus related developing communications strategies, leading large-scale enterprise programs and delivering results within a complex matrix environment. 6 years of experience presenting communications strategies and outcomes to C-level executives or board members. Experience collaborating with key stakeholders, influencing senior leader decisions and managing work to achieve strategic goals. Experience in defining strategies to empower and equip leaders to be effective in interactions and communications with all stakeholders. Strong business acumen in various areas to include business operations, communications industry practices and emerging trends and experience with application in a financial services and/or business operations environment. Experience in leveraging data and insights to evidence the impact of communications programs on business objectives. Experience and demonstrated results leading cross-functional, matrixed team, while also being sought after for mentorship and peer review, while helping others achieve personal and professional goals. Broad understanding of the impacts to an organization resulting from large transformation efforts, acquisitions, divestitures, etc. to be able to guide the communications strategy. What sets you apart: Experience supporting enterprise communications, public affairs, and marketing organizations, including executive-level communications and integrated campaign initiatives. Experience at mid- to large-sized public relations agencies and/or management consulting experience. Experience working for a Fortune 500 company, demonstrating the ability to navigate complex organizational structures and deliver results at scale. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/08/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty, and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Communications and Public Affairs team, together with Marketing, plays a critical role in advancing our top priority: delivering exceptional member service and enhancing the value of membership. Our work centers on advocating boldly for those we serve, telling our story with one voice, and driving meaningful impact for the military community and their families. As a principal-level Corporate Affairs Business Partner focused on Communications, Public Affairs, and Marketing, you will bring the full power of Corporate Affairs to life for these vital functions. You will drive alignment to USAA's strategic priorities and, working closely with partners across Corporate Affairs, Marketing, and the broader association, craft compelling internal and external content that strengthens reputation, engages stakeholders, and moves the needle for the business. You will operate as a strategic advisor to senior leadership within Communications, Public Affairs, and Marketing, going beyond communications and getting deep into the business. You will engage directly with executive leaders and their direct reports, relying on your business acumen, persuasive style, sound judgment, and passion for the mission to fuel your success. We offer a flexible work environment that requires an individual to be in the office four days per week. This position will be based in San Antonio, TX. Relocation assistance IS available for this position. What you'll do: Accountable for providing thought leadership to drive communications strategy development; applies technical subject-matter-expertise to produce innovative communications solutions for large scale, enterprise-wide programs across multiple business units. Oversees business and communications partner adherence to the communication governance practices and framework that drive a desired and consistent communications experience across various audiences. Oversees work of communications partners in the development, approval and execution of public, member, and employee communications across multiple business units; provides guidance to ensure consistent alignment with USAA brand guidelines. Leads communications strategy and execution, driving large, enterprise-wide programs across USAA and / or multiple business units to support enterprise business objectives. These programs include leading communications to support acquisitions, divestitures, strategic imperatives that guide the future of the enterprise. Leverages data and insights expertise to evidence impact of communications programs on business objectives; provides communications data and insights to key senior leaders and enterprise stakeholders; then leverages the insights to inform future communications strategy. Performs research and analysis of current communications trends and best practices - particularly in the areas of content, channel innovation, reputation management, driving business-based metrics, and SEO; synthesizes the information into actionable plans to drive communications excellence across the organization. Leads through highly complex tasks with leadership discretion - often serving as a proxy for executive leadership on key issues; serves as a mentor to peers and team members and assists in their training and development. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in corporate communications, consulting and / or specific business area of focus related developing communications strategies, leading large-scale enterprise programs and delivering results within a complex matrix environment. 6 years of experience presenting communications strategies and outcomes to C-level executives or board members. Experience collaborating with key stakeholders, influencing senior leader decisions and managing work to achieve strategic goals. Experience in defining strategies to empower and equip leaders to be effective in interactions and communications with all stakeholders. Strong business acumen in various areas to include business operations, communications industry practices and emerging trends and experience with application in a financial services and/or business operations environment. Experience in leveraging data and insights to evidence the impact of communications programs on business objectives. Experience and demonstrated results leading cross-functional, matrixed team, while also being sought after for mentorship and peer review, while helping others achieve personal and professional goals. Broad understanding of the impacts to an organization resulting from large transformation efforts, acquisitions, divestitures, etc. to be able to guide the communications strategy. What sets you apart: Experience supporting enterprise communications, public affairs, and marketing organizations, including executive-level communications and integrated campaign initiatives. Experience at mid- to large-sized public relations agencies and/or management consulting experience. Experience working for a Fortune 500 company, demonstrating the ability to navigate complex organizational structures and deliver results at scale. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB The Director Client Services is responsible for directing the Client Services team to ensure work meets client expectations, grow business across the platform within existing key accounts and serve as key client contact for all projects and initiatives that are awarded. The Director Client Services will be responsible for providing on-site leadership and tactical support to ensure projects are managed with accuracy and follow through. KEY RESPONSIBILITIES • This role needs to lead and manage sales and profitability among assigned accounts through five basic requirements: o Retain account o Grow account through increased services and revenue o Improve profitability and EBITDA o Increase Client's sales, Customer Count and Brand Image o Increase Quad's equity and worth as a partner supplier/company • Cross-Channel Strategy and Execution: o Participate in the development of integrated marketing strategies and recommendations that seamlessly combine creative, online and offline channels (e.g., social media, email, events, print, TV). o Ensure consistent messaging and branding across all touchpoints. o Collaborate with creative teams to create cohesive campaigns that resonate with the target audience. o Leverage data analytics to track campaign performance and identify areas for improvement. Work with internal / external teams to ensure tactics and/or messaging is adjusted, as appropriate. o Work closely with internal teams (creative, media, PR) to align campaign objectives and messaging. • Assist with strategic account planning for identified accounts that includes participating in the development of strategic account plans (ongoing), leading QBRs, identifying achieving retention and growth targets, optimizing profitability, creating / managing account budgets and sales forecasting process. • Effectively manage and prioritize the needs of multiple brand stakeholders to ensure alignment and satisfaction across diverse client groups. • Direct and guide Client Services Managers and teams. • Build and maintain client relationships with low-level, mid-level and even senior-level management. • Develop long-term client partnerships that results in a mutually beneficial, growth-oriented business and working relationship. • Influence to provide opportunities to educate the client on Quad's services - directly or through the Client Services team. Lead the development of integrated solutions that leverage Quad offerings and are mutually beneficial for the client and Quad. • Assist in the development and execution of the client/agency contract and scope of work. • Ensure client is satisfied with performance of our Quad and level of service. • Act proactively to manage the business effectively. • Manage account staffing, budgets, time reports, and other operational procedures with an eye on overall account profitability. Additionally, ensure all account records and activity are completed within guidelines, policy and procedures. • Keep management informed regularly of events/issues that could impact client relationship. • Manage and assist on-site personnel. This includes interviewing, hiring and training employees; planning, assigning and directing work; evaluating work quality, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Think strategically and tactically to meet client needs, to improve current services or to deliver new services. • Ensure Client Services teams provide thorough client input to the respective internal teams. • Ensure staff adheres to established processes and procedures to insure timely and accurate delivery of Client's services. • Develop marketing objectives, strategies and execution for current services, or prospective services that may be offered to the Client in the future, consistent with Quad's approved processes. • Oversee the development of estimates for new projects within establishing pricing guidelines. Education: Bachelor's degree in advertising, communication, marketing or related field required or the equivalent. (MBA a plus) Experience: Minimum 8 years of experience in account management; 3-5 years of Media or Retail experience, at least 4 years of management experience required. Knowledge, Skills & Abilities: • Successful track record of building internal / external relationships, and leading teams to meet and exceed goals and objectives. • Ability to inform, educate and influence managers and employees to support goals and objectives. • Ability to think strategically and act tactically in order to align Quad's services with customer needs. • Deep understanding of marketing strategy, creative, photography/videography, print production, media and digital. • Experience developing and managing to budgets. • Solid business acumen and knowledge to assess new business opportunities and when to change current account strategies. • Strong negotiation skills for setting deadlines and deliverables. • Knowledge of customer services, sales, retail structure, operations, account service/sales management best practices and proven ability to communicate and implement. • Ability to manage and develop staff in a highly interactive team environment. • Strong written and verbal communication and interpersonal skills. • Experience with MS Word, MS Excel, MS PowerPoint and Outlook. • Travel as required, temporary assignments (out-of-town). Employees can be expected to be paid an annualized salary range of $115,000- $130,000 based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
12/08/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB The Director Client Services is responsible for directing the Client Services team to ensure work meets client expectations, grow business across the platform within existing key accounts and serve as key client contact for all projects and initiatives that are awarded. The Director Client Services will be responsible for providing on-site leadership and tactical support to ensure projects are managed with accuracy and follow through. KEY RESPONSIBILITIES • This role needs to lead and manage sales and profitability among assigned accounts through five basic requirements: o Retain account o Grow account through increased services and revenue o Improve profitability and EBITDA o Increase Client's sales, Customer Count and Brand Image o Increase Quad's equity and worth as a partner supplier/company • Cross-Channel Strategy and Execution: o Participate in the development of integrated marketing strategies and recommendations that seamlessly combine creative, online and offline channels (e.g., social media, email, events, print, TV). o Ensure consistent messaging and branding across all touchpoints. o Collaborate with creative teams to create cohesive campaigns that resonate with the target audience. o Leverage data analytics to track campaign performance and identify areas for improvement. Work with internal / external teams to ensure tactics and/or messaging is adjusted, as appropriate. o Work closely with internal teams (creative, media, PR) to align campaign objectives and messaging. • Assist with strategic account planning for identified accounts that includes participating in the development of strategic account plans (ongoing), leading QBRs, identifying achieving retention and growth targets, optimizing profitability, creating / managing account budgets and sales forecasting process. • Effectively manage and prioritize the needs of multiple brand stakeholders to ensure alignment and satisfaction across diverse client groups. • Direct and guide Client Services Managers and teams. • Build and maintain client relationships with low-level, mid-level and even senior-level management. • Develop long-term client partnerships that results in a mutually beneficial, growth-oriented business and working relationship. • Influence to provide opportunities to educate the client on Quad's services - directly or through the Client Services team. Lead the development of integrated solutions that leverage Quad offerings and are mutually beneficial for the client and Quad. • Assist in the development and execution of the client/agency contract and scope of work. • Ensure client is satisfied with performance of our Quad and level of service. • Act proactively to manage the business effectively. • Manage account staffing, budgets, time reports, and other operational procedures with an eye on overall account profitability. Additionally, ensure all account records and activity are completed within guidelines, policy and procedures. • Keep management informed regularly of events/issues that could impact client relationship. • Manage and assist on-site personnel. This includes interviewing, hiring and training employees; planning, assigning and directing work; evaluating work quality, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Think strategically and tactically to meet client needs, to improve current services or to deliver new services. • Ensure Client Services teams provide thorough client input to the respective internal teams. • Ensure staff adheres to established processes and procedures to insure timely and accurate delivery of Client's services. • Develop marketing objectives, strategies and execution for current services, or prospective services that may be offered to the Client in the future, consistent with Quad's approved processes. • Oversee the development of estimates for new projects within establishing pricing guidelines. Education: Bachelor's degree in advertising, communication, marketing or related field required or the equivalent. (MBA a plus) Experience: Minimum 8 years of experience in account management; 3-5 years of Media or Retail experience, at least 4 years of management experience required. Knowledge, Skills & Abilities: • Successful track record of building internal / external relationships, and leading teams to meet and exceed goals and objectives. • Ability to inform, educate and influence managers and employees to support goals and objectives. • Ability to think strategically and act tactically in order to align Quad's services with customer needs. • Deep understanding of marketing strategy, creative, photography/videography, print production, media and digital. • Experience developing and managing to budgets. • Solid business acumen and knowledge to assess new business opportunities and when to change current account strategies. • Strong negotiation skills for setting deadlines and deliverables. • Knowledge of customer services, sales, retail structure, operations, account service/sales management best practices and proven ability to communicate and implement. • Ability to manage and develop staff in a highly interactive team environment. • Strong written and verbal communication and interpersonal skills. • Experience with MS Word, MS Excel, MS PowerPoint and Outlook. • Travel as required, temporary assignments (out-of-town). Employees can be expected to be paid an annualized salary range of $115,000- $130,000 based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Home Health of Western Colorado
Montrose, Colorado
Come join our awesome team as Home Health Administrator with Home Health of Western Colorado. Home Health of Western Colorado is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization. Pay: $80k - $110k annually Schedule: Monday - Friday, 8:00am - 5:00pm, occasional weekends. Employer/Employee Benefits: Medical, Dental and Vision insurance Health Savings Account (HSA) Flexible Saving Account (FSA) 403(b) - with discretionary contribution Paid Vacation/Sick Time Employee Referral Program Benefits with minimal to no cost to employees: Scholarships Employee Assistance Program (EAP) Wellness program Life insurance (with an option to purchase additional) Short term disability Loan program NEW! NetSpend - Get paid early: Tap into 50% of your earnings before payday. Ministry Program The Home Health Administrator provides the management expertise for achieving the goals and objectives of the program in accordance with the mission of the organization. QUALIFICATIONS: Bachelor's degree in a Healthcare Administration or related field or equivalent: combination of education and experience at a minimum of three (3) years' experience leading a team. Must be a licensed physician, an RN, or holds an undergraduate degree and has experience in health service administration, with at least one year of supervisory or administrative duties. Licensed where applicable by the State; State requirements may dictate supervision and degree type. High degree of professionalism; ability to deal with extremely confidential information. Proficient in Microsoft Word, Excel, PowerPoint, e-mail and the Internet. Excellent communication skills. Flexibility to work occasional weekends and holidays. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in servicing and documentation. ESSENTIAL FUNCTIONS: Planning The Home Health Administrator engages in a planning process for the program that determines its goals and objectives in relationship to changes in the environment and the needs of its community, establishes priorities, frames the most appropriate organizational structure to achieve its goals and objectives and provides benchmarks for evaluating the achievement of its goals and objectives. The results of the planning process should be reflected in a business plan, developed by the Home Health Administrator. The Home Health Administrator should ensure that the business plan is based on an assessment that reflects an adequate database on the needs of the community, an evaluation of trends, legislative activity, and documentation of demographics, utilization and financial trends. This assessment should be linked with an ongoing assessment of the strengths and weaknesses of the program's services in relation to those of other providers and to the needs of the community. The business plan is supported by an effective public relations program, developed by the Home Health Administrator, that builds community understanding and support of the program and services and those of the national organization. Organization The Home Health Administrator should create and monitor the organizational structure of the program to ensure its effectiveness and responsiveness to those being served. The nature of the structure is dynamic and flexible, responsive to needs of the clients. The Home Health Administrator should develop an organizational plan that clearly assigns responsibilities for the program's services to functional departments and to individuals. The Home Health Administrator should develop, recommend and implement a plan for continuity that ensures ongoing stability of the program. Such a plan should include performance standards that are stated in terms of continuous improvement targets, opportunities for internal and external development, and a system for evaluating the performance levels of all employees, consultants and other service providers. Operations (Management) The amount of time that can be allocated to essential activities that call upon the visionary and strategic skills of the Home Health Administrator is dependent upon the effectiveness of the day-to-day operations of the program. The Home Health Administrator must create, sustain and evaluate on an ongoing basis an infrastructure of people who take overall responsibility for implementing the program's service strategy and for initiating corrections that keep the strategy on course. The infrastructure should be supported by the organization's general policies and guidelines, and by program-specific systems and processes that are customer-responsive, efficient and continually improved by collecting and analyzing relevant data. These systems and processes must include mechanisms that ensure compliance with the regulations, standards and criteria of various health, governmental, professional and accrediting agencies. The Home Health Administrators responsible for the developments of personnel qualifications, policies and procedures. The Home Health Administrator may delegate these tasks to other appropriate personnel such as the clinical manger while retaining the responsibility for assuring the tasks and related duties are completed properly. The Home Health Administrator serves as permanent chair and/or leadership responsibilities of the program's Safety Committee or programing, marketing activities, Wound Committee, if applicable, Quality Improvement programming and related activities, allocation of resources, initiation of project team solutions and monitoring results. Assures that a clinical manger is available during all operating hours. When the Home Health Administrator is not available, a qualified, pre-designated person, who is authorized in writing by the Home Health Administrator and the governing body assumes the same responsibilities and obligations as the Director of Support Services. The pre-designated person may be the clinical manager, (484.105) (b) (1) (2) (3). An individual is pre-designated to fill the Home Health Administrators role in the absence of the Home Health Administrator and will be qualified to do so. Pre-designated means that the individual who is responsible for fulfilling the role of the Home Health Administrator in his/her absence is established in advance and pre-approved by the governing body. The Home Health Administrator is responsible to ensure that care delivery is organized, managed and resources administered to achieve care outcomes that attain the highest functional capacity and that optimal client cares are provided to achieve the individualized goals and outcomes. The Home Health Administrator is responsible to assure that administrative and supervisory functions are not delegated to another agency or organization and all sei-vices not furnished directly are monitored and controlled. The Home Health Administrator assures the development of personnel qualifications, and policies and procedures, however the Home Health Administrator may choose to delegate these tasks to others, including the clinical manager, as appropriate while retaining the responsibility for assuring the tasks are completed and duties performed. Financial Resource Management The Home Health Administrator is responsible for the cost-effective management of the program's resources, implementing the organizational financial policies and demonstrates a commitment to providing the most economical and highest quality services possible in keeping with available resources. As a not-for-profit provider, the organization's long-term financial stability and capacity to address the diverse needs of those it serves is dependent upon the financial support of contributors who embrace its mission. The Home Health Administrator is responsible for developing and implementing a program-specific fundraising plan (as part of the business plan) that projects the values of the total organization into the community and ensures the community's financial support of the program. Human Resources The Home Health Administrator should cultivate and promote a work atmosphere that recognizes the vital importance of human resources to the organization. The work atmosphere should empower employees with the tools and autonomy needed to make key service improvements that are in the best interests of the organization and its customers. The Home Health Administrator is responsible for instituting a plan for recruitment, hiring, retention, and development of effective personnel to attain the objectives and goals of the program. The plan should include strategies that effectively build the level of employee morale and esprit de corps necessary to facilitate problem solving, productivity and service excellence. The Home Health Administrator involves managers in developing specific action plans for improving service that include goal setting and skill-building. Leadership The volatility of the health services environment requires that the Home Health Administrator demonstrate a strong proficiency in the ability to manage and effect change . click apply for full job details
12/08/2025
Full time
Come join our awesome team as Home Health Administrator with Home Health of Western Colorado. Home Health of Western Colorado is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization. Pay: $80k - $110k annually Schedule: Monday - Friday, 8:00am - 5:00pm, occasional weekends. Employer/Employee Benefits: Medical, Dental and Vision insurance Health Savings Account (HSA) Flexible Saving Account (FSA) 403(b) - with discretionary contribution Paid Vacation/Sick Time Employee Referral Program Benefits with minimal to no cost to employees: Scholarships Employee Assistance Program (EAP) Wellness program Life insurance (with an option to purchase additional) Short term disability Loan program NEW! NetSpend - Get paid early: Tap into 50% of your earnings before payday. Ministry Program The Home Health Administrator provides the management expertise for achieving the goals and objectives of the program in accordance with the mission of the organization. QUALIFICATIONS: Bachelor's degree in a Healthcare Administration or related field or equivalent: combination of education and experience at a minimum of three (3) years' experience leading a team. Must be a licensed physician, an RN, or holds an undergraduate degree and has experience in health service administration, with at least one year of supervisory or administrative duties. Licensed where applicable by the State; State requirements may dictate supervision and degree type. High degree of professionalism; ability to deal with extremely confidential information. Proficient in Microsoft Word, Excel, PowerPoint, e-mail and the Internet. Excellent communication skills. Flexibility to work occasional weekends and holidays. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in servicing and documentation. ESSENTIAL FUNCTIONS: Planning The Home Health Administrator engages in a planning process for the program that determines its goals and objectives in relationship to changes in the environment and the needs of its community, establishes priorities, frames the most appropriate organizational structure to achieve its goals and objectives and provides benchmarks for evaluating the achievement of its goals and objectives. The results of the planning process should be reflected in a business plan, developed by the Home Health Administrator. The Home Health Administrator should ensure that the business plan is based on an assessment that reflects an adequate database on the needs of the community, an evaluation of trends, legislative activity, and documentation of demographics, utilization and financial trends. This assessment should be linked with an ongoing assessment of the strengths and weaknesses of the program's services in relation to those of other providers and to the needs of the community. The business plan is supported by an effective public relations program, developed by the Home Health Administrator, that builds community understanding and support of the program and services and those of the national organization. Organization The Home Health Administrator should create and monitor the organizational structure of the program to ensure its effectiveness and responsiveness to those being served. The nature of the structure is dynamic and flexible, responsive to needs of the clients. The Home Health Administrator should develop an organizational plan that clearly assigns responsibilities for the program's services to functional departments and to individuals. The Home Health Administrator should develop, recommend and implement a plan for continuity that ensures ongoing stability of the program. Such a plan should include performance standards that are stated in terms of continuous improvement targets, opportunities for internal and external development, and a system for evaluating the performance levels of all employees, consultants and other service providers. Operations (Management) The amount of time that can be allocated to essential activities that call upon the visionary and strategic skills of the Home Health Administrator is dependent upon the effectiveness of the day-to-day operations of the program. The Home Health Administrator must create, sustain and evaluate on an ongoing basis an infrastructure of people who take overall responsibility for implementing the program's service strategy and for initiating corrections that keep the strategy on course. The infrastructure should be supported by the organization's general policies and guidelines, and by program-specific systems and processes that are customer-responsive, efficient and continually improved by collecting and analyzing relevant data. These systems and processes must include mechanisms that ensure compliance with the regulations, standards and criteria of various health, governmental, professional and accrediting agencies. The Home Health Administrators responsible for the developments of personnel qualifications, policies and procedures. The Home Health Administrator may delegate these tasks to other appropriate personnel such as the clinical manger while retaining the responsibility for assuring the tasks and related duties are completed properly. The Home Health Administrator serves as permanent chair and/or leadership responsibilities of the program's Safety Committee or programing, marketing activities, Wound Committee, if applicable, Quality Improvement programming and related activities, allocation of resources, initiation of project team solutions and monitoring results. Assures that a clinical manger is available during all operating hours. When the Home Health Administrator is not available, a qualified, pre-designated person, who is authorized in writing by the Home Health Administrator and the governing body assumes the same responsibilities and obligations as the Director of Support Services. The pre-designated person may be the clinical manager, (484.105) (b) (1) (2) (3). An individual is pre-designated to fill the Home Health Administrators role in the absence of the Home Health Administrator and will be qualified to do so. Pre-designated means that the individual who is responsible for fulfilling the role of the Home Health Administrator in his/her absence is established in advance and pre-approved by the governing body. The Home Health Administrator is responsible to ensure that care delivery is organized, managed and resources administered to achieve care outcomes that attain the highest functional capacity and that optimal client cares are provided to achieve the individualized goals and outcomes. The Home Health Administrator is responsible to assure that administrative and supervisory functions are not delegated to another agency or organization and all sei-vices not furnished directly are monitored and controlled. The Home Health Administrator assures the development of personnel qualifications, and policies and procedures, however the Home Health Administrator may choose to delegate these tasks to others, including the clinical manager, as appropriate while retaining the responsibility for assuring the tasks are completed and duties performed. Financial Resource Management The Home Health Administrator is responsible for the cost-effective management of the program's resources, implementing the organizational financial policies and demonstrates a commitment to providing the most economical and highest quality services possible in keeping with available resources. As a not-for-profit provider, the organization's long-term financial stability and capacity to address the diverse needs of those it serves is dependent upon the financial support of contributors who embrace its mission. The Home Health Administrator is responsible for developing and implementing a program-specific fundraising plan (as part of the business plan) that projects the values of the total organization into the community and ensures the community's financial support of the program. Human Resources The Home Health Administrator should cultivate and promote a work atmosphere that recognizes the vital importance of human resources to the organization. The work atmosphere should empower employees with the tools and autonomy needed to make key service improvements that are in the best interests of the organization and its customers. The Home Health Administrator is responsible for instituting a plan for recruitment, hiring, retention, and development of effective personnel to attain the objectives and goals of the program. The plan should include strategies that effectively build the level of employee morale and esprit de corps necessary to facilitate problem solving, productivity and service excellence. The Home Health Administrator involves managers in developing specific action plans for improving service that include goal setting and skill-building. Leadership The volatility of the health services environment requires that the Home Health Administrator demonstrate a strong proficiency in the ability to manage and effect change . click apply for full job details
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Global Infrastructure Services teams are responsible for the full life-cycle of our infrastructure systems, core software platforms and systems automation. The Intern will be a part of technical teams which include Network/Telecom, Security, and Compute platforms as they plan, install, support, and optimize our environments and technologies. These environments and technologies include, but are not limited to, Windows and Linux server platforms, virtual compute, network infrastructure, unified communication systems, firewalls, proxies, VPN platforms, and SIEM products. Interns will rotate through several teams to get exposure on multiple technologies. Interns apply knowledge gained in the classroom to develop relevant professional experience while developing meaningful relationships. We look for highly motivated individuals who are proactive, eager to learn and ready to contribute. IT has a track record of success with interns working across various teams, ensuring they can directly contribute to the success of the department. Responsibilities: Responsible for assisting with day to day operations and support of IT infrastructure and operations teams. Work under the direction of an experienced team members, gaining increasing responsibilities as you demonstrate your abilities. Receive mentorship from an experienced team member and partner with a manager on professional development. Qualifications: Pursuing a degree in MIS, Computer Science, Computer Engineering, Cybersecurity or related degree. General knowledge and/or interest in the following infrastructure systems: Microsoft Windows OS and Server, Linux Systems, OS deployment, Virtualization, Active Directory/Group Policy, IT Security, LAN/WAN. Experience troubleshooting PC hardware and software problems. Familiarity with scripting or programming languages (Powershell, VB script, Python). Possesses a natural curiosity in understanding the application of technology to solve business problems. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
12/08/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Global Infrastructure Services teams are responsible for the full life-cycle of our infrastructure systems, core software platforms and systems automation. The Intern will be a part of technical teams which include Network/Telecom, Security, and Compute platforms as they plan, install, support, and optimize our environments and technologies. These environments and technologies include, but are not limited to, Windows and Linux server platforms, virtual compute, network infrastructure, unified communication systems, firewalls, proxies, VPN platforms, and SIEM products. Interns will rotate through several teams to get exposure on multiple technologies. Interns apply knowledge gained in the classroom to develop relevant professional experience while developing meaningful relationships. We look for highly motivated individuals who are proactive, eager to learn and ready to contribute. IT has a track record of success with interns working across various teams, ensuring they can directly contribute to the success of the department. Responsibilities: Responsible for assisting with day to day operations and support of IT infrastructure and operations teams. Work under the direction of an experienced team members, gaining increasing responsibilities as you demonstrate your abilities. Receive mentorship from an experienced team member and partner with a manager on professional development. Qualifications: Pursuing a degree in MIS, Computer Science, Computer Engineering, Cybersecurity or related degree. General knowledge and/or interest in the following infrastructure systems: Microsoft Windows OS and Server, Linux Systems, OS deployment, Virtualization, Active Directory/Group Policy, IT Security, LAN/WAN. Experience troubleshooting PC hardware and software problems. Familiarity with scripting or programming languages (Powershell, VB script, Python). Possesses a natural curiosity in understanding the application of technology to solve business problems. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Annual Hiring Range: $75,200-$80,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Main Duties and Responsibilities: Manages the processes and productivity for hourly represented production recruitment across the Business Unit Act as functional point of contact for staffing vendors to include both permanent and contingent vendors as well as other relevant business partnerships Establishes baseline goals for front line recruitment efforts and regularly measures and is accountable for Return on Investment (ROI) Guide Unit Recruitment team to meet and/or exceed established baseline goals Implements strategies to identify and attract the best internal and external talent Helps establish recruiting requirements by studying organization plans and objectives; meeting with business and human resource leaders to discuss needs and to understand job descriptions and corresponding qualifications required of job candidates Develops and implements best practices to build applicant sources by researching and contacting colleges, outplacement agencies, recruiters, media and Internet sites; providing organization information and opportunities; making presentations and maintaining rapport Avoids legal challenges by understanding current legislation; coaching Unit Recruitment team and managers on compliance and recommending new procedures; may assist with conducting training Maintains applicant and position data using tools required; collects and analyzes data to refine recruitment strategy going forward Assists in development, implementation and utilization of enterprise workforce planning tools and metrics for anticipatory staffing Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner Ensures recruiting and hiring practices comply with national and local employment laws Supports deployment of the Company's employment branding strategy Accomplishes human resources and organization mission by completing related tasks as needed Qualifications Education: Bachelor degree from four year college or university required. Work Experience: Minimum seven years of progressively responsible experience in recruiting related role(s) Minimum two years experience leading and managing teams Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable Job Skills: Demonstrated knowledge of state and federal employment law Position requires experience and skills in: Talent Acquisition Business partnering Relationship building Negotiating Analysis Time management Prioritizing multiple projects/tasks Candidate must have strong interpersonal skills and be able to interact effectively with executives; must also be highly organized, action oriented and collaborative Candidate must have demonstrated ability to recruit using Internet tools, relationship building and networking Must have strong computer and database application skills (Excel, Word, etc.). Language / Communication Skills: Excellent oral and written communication skills; must also be good listener Multi-lingual skills highly desirable. Job Dimensions Geographic Responsibility: US Type of Employment: Full-time Travel %: Ability to travel up to an additional 10% of time Exemption Classification: Exempt Internal Relationships: field HR team, legal External Relationships: temp agency Work Environment / Requirements of the Job : Regular office environment Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Director, Human Resources Dotted Line Manager (Title, if applicable ): Regional Senior Manager, Frontline Recruiting Number of Direct Reports: 3 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 3 By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See gategroup Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
12/08/2025
Full time
Annual Hiring Range: $75,200-$80,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Main Duties and Responsibilities: Manages the processes and productivity for hourly represented production recruitment across the Business Unit Act as functional point of contact for staffing vendors to include both permanent and contingent vendors as well as other relevant business partnerships Establishes baseline goals for front line recruitment efforts and regularly measures and is accountable for Return on Investment (ROI) Guide Unit Recruitment team to meet and/or exceed established baseline goals Implements strategies to identify and attract the best internal and external talent Helps establish recruiting requirements by studying organization plans and objectives; meeting with business and human resource leaders to discuss needs and to understand job descriptions and corresponding qualifications required of job candidates Develops and implements best practices to build applicant sources by researching and contacting colleges, outplacement agencies, recruiters, media and Internet sites; providing organization information and opportunities; making presentations and maintaining rapport Avoids legal challenges by understanding current legislation; coaching Unit Recruitment team and managers on compliance and recommending new procedures; may assist with conducting training Maintains applicant and position data using tools required; collects and analyzes data to refine recruitment strategy going forward Assists in development, implementation and utilization of enterprise workforce planning tools and metrics for anticipatory staffing Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner Ensures recruiting and hiring practices comply with national and local employment laws Supports deployment of the Company's employment branding strategy Accomplishes human resources and organization mission by completing related tasks as needed Qualifications Education: Bachelor degree from four year college or university required. Work Experience: Minimum seven years of progressively responsible experience in recruiting related role(s) Minimum two years experience leading and managing teams Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable Job Skills: Demonstrated knowledge of state and federal employment law Position requires experience and skills in: Talent Acquisition Business partnering Relationship building Negotiating Analysis Time management Prioritizing multiple projects/tasks Candidate must have strong interpersonal skills and be able to interact effectively with executives; must also be highly organized, action oriented and collaborative Candidate must have demonstrated ability to recruit using Internet tools, relationship building and networking Must have strong computer and database application skills (Excel, Word, etc.). Language / Communication Skills: Excellent oral and written communication skills; must also be good listener Multi-lingual skills highly desirable. Job Dimensions Geographic Responsibility: US Type of Employment: Full-time Travel %: Ability to travel up to an additional 10% of time Exemption Classification: Exempt Internal Relationships: field HR team, legal External Relationships: temp agency Work Environment / Requirements of the Job : Regular office environment Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Director, Human Resources Dotted Line Manager (Title, if applicable ): Regional Senior Manager, Frontline Recruiting Number of Direct Reports: 3 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 3 By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See gategroup Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Position Description The Human Resources Business Partner is responsible for providing effective and efficient Human Resource management at their production location. The job holder supports the plant leadership team to recruit, retain, develop and motivate high quality employees to enable the plant to achieve organizational objectives. This position reports to the Regional Director of HR. Essential Job Functions: Daily management of all HR related issues at the production location. Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as external influences such as employment State/Provincial legislation and political inference. Provides a progressive, best practice service to all Managers at the production location covering areas such as, but not limited to recruitment and selection, employee onboarding, performance management, training and development, organizational change, communication programs, industrial relations and workforce planning. Develops and implements consistent framework of employment standards which ensure competitiveness in the communities in which we operate and which position Refresco as an employer of choice. Establishment of departmental performance standards and objectives ensuring the monitoring and delivery of these. Source and develop external partnerships with vendors such as recruitment agencies and maximize the quality of service and return on investment. Establishment of departmental performance standards and objectives ensuring that these support the overall business plan. Work with and networks with HR colleagues across all locations to ensure sharing of best practices. Actively involved in activities in the local communities that will build the Refresco employer brand. Work with the Talent Acquisition team to ensure effective hiring and onboarding of hourly and salaried employees at their location. Manage the plants payroll functions and ensure timely and complete delivery of all necessary payroll related files to the central payroll team. Delivers direction to the Human Resources admin and ensures HR administrative tasks get executed in a timely and complete manor. Trains supervisors and managers on the Manager Self Service features in our Payroll and Time & Attendance system. Act as a first point of contact for all benefits related questions at the location, actively supports employees during open enrollment and ensures all benefits related information is being entered into the system in a timely and complete manner. Encourage a safe working environment by actively participating in safety related activities and by facilitating and or participating in safety committee meetings at the location. Ensures a timely and complete delivery of Human Resources data and metrics for either standardized reports or ad hoc information requests. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills: Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and HRIS. Strong organization and communication skills, ability to multi-task while paying attention to detail and working in a high volume, fast paced environment. Demonstrated professional success payroll administration, recruitment and employee relations. Ability to speak effectively interact with all levels of management. Ability to manage multiple assignments and coordinate activities to meet specific deadlines. Ability to interpret the company's policies and procedures to management and hourly employees. High level of accountability, quality and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, ensures accuracy of information). Comfortable working independently and showing initiative. Competencies: Business Acumen and Data Literacy-Is knowledgeable regarding most business practices and processes. Is literate in business language and comfortable communicating about all facets of the business. Makes recommendations that support organizational goals. Makes decisions that drive people capabilities to the organization's advantage. Clearly communicates using financial metrics and concepts when making the case for new projects or initiatives. Communication-Seeks to understand others' points of view, looking at verbal and nonverbal cues to encourage open and honest discussions. Invites and encourages others to participate in discussions. Projects a sincere and genuine tone. Remains calm when dealing with others who are upset or angry. Provides and seeks support to improve communication. Does not jump to conclusions or act on assumptions. Tailors' messages to meet the different needs of different audiences. Accurately interprets responses of others to their words and actions. Provides feedback effectively and with empathy. Coaches' employees and managers on how to effectively communicate. Problem Solving and Decision Making- Takes action to remove obstacles and address problems before they impact performance and results. Initiates the evaluation of possible solutions to problems. Makes effective decisions about work task prioritization. Appropriately assesses risks before making decisions. Effectively navigates through ambiguity, using multiple data points to analyze issues and identify trends. Coaching & Conflict Management- Uses "active listening" to understand viewpoints of others. Adjusts one's position or view to try and resolve conflict. Change Champion-Follows, implements, and communicates change management strategies and plans. Leverages change management best practices. Education and Experience: Bachelor's degree in business, Human Resources or related field (or equivalent related experience). Five (5) years of management experience in Human Resources with prior experience in staffing and employee relations. Experience with Washington State Labor Law required. Previous manufacturing HR experience preferred. Experience handling highly confidential and sensitive information. Experience conducting first-line and management training. Experience with applicant tracking systems and HRIS applications. Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook. Working Conditions: Physical Demands - Continuously sitting for prolonged periods, as the job is administrative in nature. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Mental Stress - There is pronounced pressure from deadlines, project management, accuracy or similar demands. Travel Requirements: Limited A Career with Refresco Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $99k - $110k, plus eligibility for performance-based bonuses based on company objectives. Cell Phone Allowance: $63.50/month Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 15 Vacation Days and 6 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. How to apply: . click apply for full job details
12/08/2025
Full time
Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Position Description The Human Resources Business Partner is responsible for providing effective and efficient Human Resource management at their production location. The job holder supports the plant leadership team to recruit, retain, develop and motivate high quality employees to enable the plant to achieve organizational objectives. This position reports to the Regional Director of HR. Essential Job Functions: Daily management of all HR related issues at the production location. Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as external influences such as employment State/Provincial legislation and political inference. Provides a progressive, best practice service to all Managers at the production location covering areas such as, but not limited to recruitment and selection, employee onboarding, performance management, training and development, organizational change, communication programs, industrial relations and workforce planning. Develops and implements consistent framework of employment standards which ensure competitiveness in the communities in which we operate and which position Refresco as an employer of choice. Establishment of departmental performance standards and objectives ensuring the monitoring and delivery of these. Source and develop external partnerships with vendors such as recruitment agencies and maximize the quality of service and return on investment. Establishment of departmental performance standards and objectives ensuring that these support the overall business plan. Work with and networks with HR colleagues across all locations to ensure sharing of best practices. Actively involved in activities in the local communities that will build the Refresco employer brand. Work with the Talent Acquisition team to ensure effective hiring and onboarding of hourly and salaried employees at their location. Manage the plants payroll functions and ensure timely and complete delivery of all necessary payroll related files to the central payroll team. Delivers direction to the Human Resources admin and ensures HR administrative tasks get executed in a timely and complete manor. Trains supervisors and managers on the Manager Self Service features in our Payroll and Time & Attendance system. Act as a first point of contact for all benefits related questions at the location, actively supports employees during open enrollment and ensures all benefits related information is being entered into the system in a timely and complete manner. Encourage a safe working environment by actively participating in safety related activities and by facilitating and or participating in safety committee meetings at the location. Ensures a timely and complete delivery of Human Resources data and metrics for either standardized reports or ad hoc information requests. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Required Skills: Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and HRIS. Strong organization and communication skills, ability to multi-task while paying attention to detail and working in a high volume, fast paced environment. Demonstrated professional success payroll administration, recruitment and employee relations. Ability to speak effectively interact with all levels of management. Ability to manage multiple assignments and coordinate activities to meet specific deadlines. Ability to interpret the company's policies and procedures to management and hourly employees. High level of accountability, quality and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, ensures accuracy of information). Comfortable working independently and showing initiative. Competencies: Business Acumen and Data Literacy-Is knowledgeable regarding most business practices and processes. Is literate in business language and comfortable communicating about all facets of the business. Makes recommendations that support organizational goals. Makes decisions that drive people capabilities to the organization's advantage. Clearly communicates using financial metrics and concepts when making the case for new projects or initiatives. Communication-Seeks to understand others' points of view, looking at verbal and nonverbal cues to encourage open and honest discussions. Invites and encourages others to participate in discussions. Projects a sincere and genuine tone. Remains calm when dealing with others who are upset or angry. Provides and seeks support to improve communication. Does not jump to conclusions or act on assumptions. Tailors' messages to meet the different needs of different audiences. Accurately interprets responses of others to their words and actions. Provides feedback effectively and with empathy. Coaches' employees and managers on how to effectively communicate. Problem Solving and Decision Making- Takes action to remove obstacles and address problems before they impact performance and results. Initiates the evaluation of possible solutions to problems. Makes effective decisions about work task prioritization. Appropriately assesses risks before making decisions. Effectively navigates through ambiguity, using multiple data points to analyze issues and identify trends. Coaching & Conflict Management- Uses "active listening" to understand viewpoints of others. Adjusts one's position or view to try and resolve conflict. Change Champion-Follows, implements, and communicates change management strategies and plans. Leverages change management best practices. Education and Experience: Bachelor's degree in business, Human Resources or related field (or equivalent related experience). Five (5) years of management experience in Human Resources with prior experience in staffing and employee relations. Experience with Washington State Labor Law required. Previous manufacturing HR experience preferred. Experience handling highly confidential and sensitive information. Experience conducting first-line and management training. Experience with applicant tracking systems and HRIS applications. Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook. Working Conditions: Physical Demands - Continuously sitting for prolonged periods, as the job is administrative in nature. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Mental Stress - There is pronounced pressure from deadlines, project management, accuracy or similar demands. Travel Requirements: Limited A Career with Refresco Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $99k - $110k, plus eligibility for performance-based bonuses based on company objectives. Cell Phone Allowance: $63.50/month Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 15 Vacation Days and 6 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. How to apply: . click apply for full job details
Job Overview: The Finance Director, Marvin Operations will be responsible for leading a team of professionals whose primary focus will be to partner with and support the operations team with the ultimate goal of delivering on key strategic, operational, and financial objectives. In this role, the Finance Director, Marvin Operations will serve as the primary finance business partner to the Vice President of Operations. This will require providing timely and relevant support and analysis, acting as a trusted adviser, and adding value by assisting in decision making and strategy setting. To this end, the Finance Director, Marvin Operations will be the finance representative on the Window and Door Operations Leadership Team. Why This Role is Built for Growth-Oriented Leaders Executive Visibility: Work closely with senior leaders across operations, finance, and strategy. Strategic Impact: Influence decisions that shape the future of our manufacturing and supply chain operations. Leadership Development: Lead and mentor a high-performing team, with opportunities to expand your scope and responsibilities. Career Trajectory: This role is designed for a leader with the ambition and capability to grow into a senior leader. This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey. Highlights of your role: Leadership Lead a finance team that works in concert with the operations team. Deliver periodic career development conversations and conduct regular 1:1 sessions. Provide regular guidance and direction to the team while accepting input, ideas, and information from them. Ensure the finance team supporting Marvin Operations creates usable budgets for the business that facilitate achievement of annual and long-term goals as well as targeted financial results. Ownership Ensure adequacy of reporting models and tools to support operational objectives. Prepare and outline complex models into simple terms that others can work with. Analyze trends to reduce financial risks associated with making investments or spending decisions. Offer advice to the Vice President of Finance and Vice President of Operations regarding operational opportunities. Create alignment across the organization so that we have the systems, tools, and reporting mechanisms in place needed to generate needed reporting and analysis. Accountability Challenge performance based on past performance, best internal achievements, and improvement programs to help deliver or exceed the operational and financial commitments. Perform/review monthly variance review of P&L results. Prepare Management presentation material and present for monthly forecast/close meetings, & operational meetings. Provide insights into all cost components (direct labor, plant overhead, production yields). Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain best-in-class practices. Other duties and special projects as necessary You're a good fit if you have (or if you can): Ability to cultivate and build critical relationships across all levels of the operations team and broader enterprise. Effective verbal and written communication skills Possess strong strategic and critical thinking skills. Experience supporting an operations team and leading a finance team in a lean manufacturing environment Demonstrated and superior mathematical, analysis, and modeling skills Experience developing financial reports and KPI metrics. Interpersonal and communication skills with the ability to interact with various management levels, lead teams and individuals, as well as the ability to work in cross-functional teams. Knowledge of analysis and financial software Strong creative skills to develop new and innovative solutions. Ability to create and deliver unbiased budget expectations for different departments. Consistently promote, model, and live the Marvin Values Also want to make sure you have: MBA or bachelor's degree in accounting or finance with extensive and progressive on-the-job experience at lean manufacturing companies that includes both operational and technical responsibilities. Demonstrated leadership experience, with 10+ years of experience or equivalent cross-functional project leadership. Demonstrated ability to mentor and lead individuals and a team, while collaborating across multiple facets of an organization We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include: - $300 annual wellbeing account to spend on whatever makes you happy + healthy - Better Living Day! (a paid day off to go have some fun) - Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success - Giving at Marvin - join coordinated volunteer opportunities - Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship When you belong to the Marvin team, it's all part of the package. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at Compensation: $174,000 - $230,000 annually, plus bonus eligibility!
12/08/2025
Full time
Job Overview: The Finance Director, Marvin Operations will be responsible for leading a team of professionals whose primary focus will be to partner with and support the operations team with the ultimate goal of delivering on key strategic, operational, and financial objectives. In this role, the Finance Director, Marvin Operations will serve as the primary finance business partner to the Vice President of Operations. This will require providing timely and relevant support and analysis, acting as a trusted adviser, and adding value by assisting in decision making and strategy setting. To this end, the Finance Director, Marvin Operations will be the finance representative on the Window and Door Operations Leadership Team. Why This Role is Built for Growth-Oriented Leaders Executive Visibility: Work closely with senior leaders across operations, finance, and strategy. Strategic Impact: Influence decisions that shape the future of our manufacturing and supply chain operations. Leadership Development: Lead and mentor a high-performing team, with opportunities to expand your scope and responsibilities. Career Trajectory: This role is designed for a leader with the ambition and capability to grow into a senior leader. This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey. Highlights of your role: Leadership Lead a finance team that works in concert with the operations team. Deliver periodic career development conversations and conduct regular 1:1 sessions. Provide regular guidance and direction to the team while accepting input, ideas, and information from them. Ensure the finance team supporting Marvin Operations creates usable budgets for the business that facilitate achievement of annual and long-term goals as well as targeted financial results. Ownership Ensure adequacy of reporting models and tools to support operational objectives. Prepare and outline complex models into simple terms that others can work with. Analyze trends to reduce financial risks associated with making investments or spending decisions. Offer advice to the Vice President of Finance and Vice President of Operations regarding operational opportunities. Create alignment across the organization so that we have the systems, tools, and reporting mechanisms in place needed to generate needed reporting and analysis. Accountability Challenge performance based on past performance, best internal achievements, and improvement programs to help deliver or exceed the operational and financial commitments. Perform/review monthly variance review of P&L results. Prepare Management presentation material and present for monthly forecast/close meetings, & operational meetings. Provide insights into all cost components (direct labor, plant overhead, production yields). Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain best-in-class practices. Other duties and special projects as necessary You're a good fit if you have (or if you can): Ability to cultivate and build critical relationships across all levels of the operations team and broader enterprise. Effective verbal and written communication skills Possess strong strategic and critical thinking skills. Experience supporting an operations team and leading a finance team in a lean manufacturing environment Demonstrated and superior mathematical, analysis, and modeling skills Experience developing financial reports and KPI metrics. Interpersonal and communication skills with the ability to interact with various management levels, lead teams and individuals, as well as the ability to work in cross-functional teams. Knowledge of analysis and financial software Strong creative skills to develop new and innovative solutions. Ability to create and deliver unbiased budget expectations for different departments. Consistently promote, model, and live the Marvin Values Also want to make sure you have: MBA or bachelor's degree in accounting or finance with extensive and progressive on-the-job experience at lean manufacturing companies that includes both operational and technical responsibilities. Demonstrated leadership experience, with 10+ years of experience or equivalent cross-functional project leadership. Demonstrated ability to mentor and lead individuals and a team, while collaborating across multiple facets of an organization We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include: - $300 annual wellbeing account to spend on whatever makes you happy + healthy - Better Living Day! (a paid day off to go have some fun) - Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success - Giving at Marvin - join coordinated volunteer opportunities - Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship When you belong to the Marvin team, it's all part of the package. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at Compensation: $174,000 - $230,000 annually, plus bonus eligibility!
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you'll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Leads transnational change in the commercial operational team. Develops and implement sales culture while maintaining service excellence. Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams. Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence escalations and exceptions. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience. 2 years of direct-to-consumer sales and service experience. 3 years of management or leadership experience. 2 years of Agency or Broker experience. Understanding of Sales and Underwriting processes/practices. Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities. Experience with Agency Management Systems. Ability to work in dynamic and agile environment. Ability to work in a multi-functional highly collaborative working group. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up) Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/08/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you'll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Leads transnational change in the commercial operational team. Develops and implement sales culture while maintaining service excellence. Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams. Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence escalations and exceptions. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience. 2 years of direct-to-consumer sales and service experience. 3 years of management or leadership experience. 2 years of Agency or Broker experience. Understanding of Sales and Underwriting processes/practices. Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities. Experience with Agency Management Systems. Ability to work in dynamic and agile environment. Ability to work in a multi-functional highly collaborative working group. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up) Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. YOUR ROLE The Drug Products and Sciences R&D Stability team supports research and development projects for new and existing products. The Research Associate III, Stability Subject Matter Expert, applies sound chemistry and stability planning expertise to identify and resolve stability indicating characteristics. The effective integration of chemistry and stability enables establishment of shelf life for new or existing products manufactured for rapidly growing markets and allows for the qualification of product changes on a global scale. The Stability Subject Matter Expert develops and designs strategies and makes recommendations that are non-routine to address technical, regulatory, and business requirements. WHAT YOU WILL BE DOING Represent R&D-Stability on project teams as a key member of the project teams' goals and success. Craft and implement stability strategy plans for new product development and sustaining projects. Design GMP stability studies used to establish expiration dating for product development. Contribute to the development of technical justifications for expiration dating for new or modified products and the defense of expiration dating recommendation to key business partners. Provide valuable input to stability assessments and requirements for new products and/or current product changes. Ensure the right methods and specifications are available for stability, compatibility, and release testing. Ensure that the methods are appropriate for the product design over shelf life. Demonstrate the ability to identify risks, issues, and opportunities for improvement of existing methods, technologies, and approaches. Provide sound scientific rationale. Interact with manufacturing facilities to acquire information related to test methods and specifications. Author, review and verify technical data, protocols, and reports. Act as study director for stability projects under guidance of senior Stability team members. Perform stability study administration activities on LIMS including study building and review, identification of product test data requiring modification, and data entry. Develop new and/or optimize existing processes and procedures to enhance stability related practices. Participate in investigations that correspond to atypical or out-of-specification/out-of-trend test results. Review data and author technical evaluations that characterize the stability trending of suspect data. Leverage critical thinking to drive the investigation to conclusions based on sound scientific principles. Optimally plan, coordinate, and oversee the progress of multiple Stability related projects, budgets, and activities working with global teams and CROs as applicable. Contribute to and/or take lead author role for stability sections intended for submission to regulatory authorities. Use computerized systems to retrieve, evaluate, summarize data for reporting. WHAT YOU WILL BRING Bachelor's Degree with 5-7 years, Master's with 3-5 years, or PhD with 0-3 years' experience in a relevant scientific subject area. Ability to organize complex information and demonstrated attention to detail. Apply a logical, methodical approach in independently solving problems, developing solutions, and making sound recommendations. Experience working with sophisticated databases. Possess relevant computer and technical skills including word processing, spreadsheets, table and graph generation, and use of databases and reporting tools. Good technical writing skills. Possess proficiency in analytical chemistry including theoretical knowledge and practical experience. Contribute to efforts beyond own scope of responsibilities to ensure project milestones are met. Functional understanding of FDA, ISO, and Quality systems. Willingness to work in a team environment across multiple time zones and demonstrates an inclusive attitude. Vantive is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $96,000 - $120,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .
12/08/2025
Full time
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. YOUR ROLE The Drug Products and Sciences R&D Stability team supports research and development projects for new and existing products. The Research Associate III, Stability Subject Matter Expert, applies sound chemistry and stability planning expertise to identify and resolve stability indicating characteristics. The effective integration of chemistry and stability enables establishment of shelf life for new or existing products manufactured for rapidly growing markets and allows for the qualification of product changes on a global scale. The Stability Subject Matter Expert develops and designs strategies and makes recommendations that are non-routine to address technical, regulatory, and business requirements. WHAT YOU WILL BE DOING Represent R&D-Stability on project teams as a key member of the project teams' goals and success. Craft and implement stability strategy plans for new product development and sustaining projects. Design GMP stability studies used to establish expiration dating for product development. Contribute to the development of technical justifications for expiration dating for new or modified products and the defense of expiration dating recommendation to key business partners. Provide valuable input to stability assessments and requirements for new products and/or current product changes. Ensure the right methods and specifications are available for stability, compatibility, and release testing. Ensure that the methods are appropriate for the product design over shelf life. Demonstrate the ability to identify risks, issues, and opportunities for improvement of existing methods, technologies, and approaches. Provide sound scientific rationale. Interact with manufacturing facilities to acquire information related to test methods and specifications. Author, review and verify technical data, protocols, and reports. Act as study director for stability projects under guidance of senior Stability team members. Perform stability study administration activities on LIMS including study building and review, identification of product test data requiring modification, and data entry. Develop new and/or optimize existing processes and procedures to enhance stability related practices. Participate in investigations that correspond to atypical or out-of-specification/out-of-trend test results. Review data and author technical evaluations that characterize the stability trending of suspect data. Leverage critical thinking to drive the investigation to conclusions based on sound scientific principles. Optimally plan, coordinate, and oversee the progress of multiple Stability related projects, budgets, and activities working with global teams and CROs as applicable. Contribute to and/or take lead author role for stability sections intended for submission to regulatory authorities. Use computerized systems to retrieve, evaluate, summarize data for reporting. WHAT YOU WILL BRING Bachelor's Degree with 5-7 years, Master's with 3-5 years, or PhD with 0-3 years' experience in a relevant scientific subject area. Ability to organize complex information and demonstrated attention to detail. Apply a logical, methodical approach in independently solving problems, developing solutions, and making sound recommendations. Experience working with sophisticated databases. Possess relevant computer and technical skills including word processing, spreadsheets, table and graph generation, and use of databases and reporting tools. Good technical writing skills. Possess proficiency in analytical chemistry including theoretical knowledge and practical experience. Contribute to efforts beyond own scope of responsibilities to ensure project milestones are met. Functional understanding of FDA, ISO, and Quality systems. Willingness to work in a team environment across multiple time zones and demonstrates an inclusive attitude. Vantive is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $96,000 - $120,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pleasant Valley is located near (Pleasant Valley Ct and Pleasant Valley Cir) Pay Rate: $18/hr SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: High School diploma or equivalent One-year related work experience Must be 18 years or older. . click apply for full job details
12/08/2025
Full time
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pleasant Valley is located near (Pleasant Valley Ct and Pleasant Valley Cir) Pay Rate: $18/hr SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: High School diploma or equivalent One-year related work experience Must be 18 years or older. . click apply for full job details
Job Title: Associate Director, Oncology and Launches Location: Morristown, NJ About the Job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. Lead the assessment, shaping, and operationalization of complex contract strategies across our Oncology portfolio and new product launches. As the therapeutic landscape evolves rapidly, this position plays a critical role in driving innovative and agile contracting approaches that align with dynamic market conditions, customer structures, and competitive pressures. Oncology contracting is uniquely complex, requiring a forward-looking mindset, cross-functional leadership, and the ability to manage the intricacies of Oncology structures, including multiple strategy layers per brand and a complex customer hierarchy (Group Purchasing Organizations (GPOs), Parent and Identified Member levels). This position requires a strategic and analytical mindset, with the ability to navigate and manage complex contract strategies across a diverse and evolving Oncology portfolio. The Associate Director will play a critical role in operational readiness and execution for upcoming product launches, ensuring all contract components are aligned with launch strategy and market access objectives. Serve as the primary point of contact for cross-functional collaboration with Access Strategy, Pricing, Legal, Finance, Government Pricing and Contract Development. Translate high-level strategic objectives into actionable operational plans, ensuring alignment across key stakeholders and systems. Liaise with external customers as needed. Provide functional oversight and leadership to a team of 2 FTEs, fostering a high-performance culture and supporting talent development. Champion innovative solutions to streamline contract operations and ensure scalability to meet the needs of a growing Oncology portfolio. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main Responsibilities: Lead the end-to-end contract lifecycle management process, including the analysis, validation, and execution of complex contract terms, amendments, and discount structures across the Oncology portfolio. Lead implementation of new strategies related to both contracting and data integration, ensuring optimal representation within field-facing tools and platforms. Translate high-level strategic objectives into actionable operational plans, ensuring alignment across key stakeholders and systems. Point person for cross-functional collaboration with Access Strategy, Pricing, Legal, Finance, and Contract Development. Liaise with external customers as needed. Leverage advanced reporting tools and third-party data sources to analyze rebate payments, monitor sales performance, and assess market share trends across channels and customer segments. Evaluate customer performance to assess the effectiveness of performance-based agreements and optimize contract tier placement based on utilization and sales metrics. Provide functional oversight and leadership to a team of 2 FTEs, fostering a high-performance culture and supporting talent development. Champion innovative solutions to streamline contract operations and ensure scalability to meet the needs of a growing Oncology portfolio and new product launches. Support Director, Purchase Markets on ad hoc projects as required. Comply with all SOX requirements. About You Educational Background Bachelor's degree from an accredited four-year college or university Area of specialization: Business, Finance, Accounting, Policy, or Health Care MBA OR EQUIVALENT EXPERIENCE preferred Job Related Experience Position requires 7+ years of experience in the pharmaceutical industry, with experience in commercial or government contract operations preferred. The company reserves the right to consider candidates not possessing these minimum requirements but who possess an equivalent combination of comparable education and experience. Internal Career Development candidates are one example where minimum educational and job experience requirements may be not be applicable. KNOWLEDGE, SKILLS AND EQUIVALENT EXPERIENCE Demonstrated experience in Market Access, Finance, or related functions within the pharmaceutical or biotech industry preferred. Proven ability to interpret, communicate, and operationalize complex and variable contracting strategies across diverse customer segments and therapeutic areas. Strong analytical capabilities with a deep understanding of the key drivers influencing pricing, rebate trends, and financial variances; able to synthesize data to inform strategic decisions. Demonstrated functional leadership, including oversight and development of direct reports (currently 2 FTEs), with a focus on performance, growth, and cross-functional collaboration. Excellent written and verbal communication skills, with the ability to distill complex topics for stakeholders and cross-functional teams. Intermediate/Advanced proficiency in Microsoft Excel (including PivotTables, VLOOKUPs, and data modeling); strong working knowledge of Microsoft Office Suite. Familiarity with Model N FLEX, SAP ERP, and other contract management or financial systems preferred. Highly detail-oriented with a commitment to accuracy and quality in a fast-paced, high-complexity environment. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
12/08/2025
Full time
Job Title: Associate Director, Oncology and Launches Location: Morristown, NJ About the Job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. Lead the assessment, shaping, and operationalization of complex contract strategies across our Oncology portfolio and new product launches. As the therapeutic landscape evolves rapidly, this position plays a critical role in driving innovative and agile contracting approaches that align with dynamic market conditions, customer structures, and competitive pressures. Oncology contracting is uniquely complex, requiring a forward-looking mindset, cross-functional leadership, and the ability to manage the intricacies of Oncology structures, including multiple strategy layers per brand and a complex customer hierarchy (Group Purchasing Organizations (GPOs), Parent and Identified Member levels). This position requires a strategic and analytical mindset, with the ability to navigate and manage complex contract strategies across a diverse and evolving Oncology portfolio. The Associate Director will play a critical role in operational readiness and execution for upcoming product launches, ensuring all contract components are aligned with launch strategy and market access objectives. Serve as the primary point of contact for cross-functional collaboration with Access Strategy, Pricing, Legal, Finance, Government Pricing and Contract Development. Translate high-level strategic objectives into actionable operational plans, ensuring alignment across key stakeholders and systems. Liaise with external customers as needed. Provide functional oversight and leadership to a team of 2 FTEs, fostering a high-performance culture and supporting talent development. Champion innovative solutions to streamline contract operations and ensure scalability to meet the needs of a growing Oncology portfolio. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main Responsibilities: Lead the end-to-end contract lifecycle management process, including the analysis, validation, and execution of complex contract terms, amendments, and discount structures across the Oncology portfolio. Lead implementation of new strategies related to both contracting and data integration, ensuring optimal representation within field-facing tools and platforms. Translate high-level strategic objectives into actionable operational plans, ensuring alignment across key stakeholders and systems. Point person for cross-functional collaboration with Access Strategy, Pricing, Legal, Finance, and Contract Development. Liaise with external customers as needed. Leverage advanced reporting tools and third-party data sources to analyze rebate payments, monitor sales performance, and assess market share trends across channels and customer segments. Evaluate customer performance to assess the effectiveness of performance-based agreements and optimize contract tier placement based on utilization and sales metrics. Provide functional oversight and leadership to a team of 2 FTEs, fostering a high-performance culture and supporting talent development. Champion innovative solutions to streamline contract operations and ensure scalability to meet the needs of a growing Oncology portfolio and new product launches. Support Director, Purchase Markets on ad hoc projects as required. Comply with all SOX requirements. About You Educational Background Bachelor's degree from an accredited four-year college or university Area of specialization: Business, Finance, Accounting, Policy, or Health Care MBA OR EQUIVALENT EXPERIENCE preferred Job Related Experience Position requires 7+ years of experience in the pharmaceutical industry, with experience in commercial or government contract operations preferred. The company reserves the right to consider candidates not possessing these minimum requirements but who possess an equivalent combination of comparable education and experience. Internal Career Development candidates are one example where minimum educational and job experience requirements may be not be applicable. KNOWLEDGE, SKILLS AND EQUIVALENT EXPERIENCE Demonstrated experience in Market Access, Finance, or related functions within the pharmaceutical or biotech industry preferred. Proven ability to interpret, communicate, and operationalize complex and variable contracting strategies across diverse customer segments and therapeutic areas. Strong analytical capabilities with a deep understanding of the key drivers influencing pricing, rebate trends, and financial variances; able to synthesize data to inform strategic decisions. Demonstrated functional leadership, including oversight and development of direct reports (currently 2 FTEs), with a focus on performance, growth, and cross-functional collaboration. Excellent written and verbal communication skills, with the ability to distill complex topics for stakeholders and cross-functional teams. Intermediate/Advanced proficiency in Microsoft Excel (including PivotTables, VLOOKUPs, and data modeling); strong working knowledge of Microsoft Office Suite. Familiarity with Model N FLEX, SAP ERP, and other contract management or financial systems preferred. Highly detail-oriented with a commitment to accuracy and quality in a fast-paced, high-complexity environment. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.