Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/21/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job - Assistant Vice President for Career Success POSITION OBJECTIVE This role requires visionary leadership to proactively prepare students for the rapid advancement of technology and its transformative impact on work environments and workforce needs. Reporting to the Vice President for Student Affairs, the Assistant Vice President is responsible for advancing strategic opportunities that position the University as a catalyst for a robust regional economy by promoting the retention of students within Northeast Ohio s workforce and enhancing the development, delivery, and assessment of programs and services that foster career success for students and alumnae both nationally and globally. The Assistant Vice President leads strategic, cutting-edge initiatives in career development, preparation, education and exploration, recruitment services, pre-professional advising, employer relations, and the seamless integration of emerging technologies. The role also encompasses responsibility for fiscal management, staff development, and short- and long-term planning to ensure programs remain agile and nimble to respond to evolving industry demands. Additionally, the Assistant Vice President is charged with the strategic communication of the value and impact of post-graduate planning and experiential education to students, parents, faculty, alumni, and trustees at Case Western Reserve University. ESSENTIAL FUNCTIONS Develop and implement best-in-class, long-range strategic plans and innovative programs aligned with the mission and vision of a world-class Research Institution. Provide visionary and collaborative leadership for cross-functional liaison initiatives with academic departments, schools and the College, faculty, Enrollment, Student Affairs, University Development, International Affairs, Alumni Relations, and other key institutional stakeholders. Work closely with CWRU Corporate Engagement to develop and offer a unified, campus-wide approach to strategically and operationally integrating experiential education such as internships, co-ops, practica, research, and student entrepreneurship into students academic and career development, beginning in the first year and continuing through graduation. Partner with Undergraduate Advising Support to provide pre-professional pathways, including pre-medical, pre-health, and pre-law, are fully embedded within career education resources, programming, and professional networks to support students holistic career preparation and success. (25%) Serve as a strategic advisor to university leadership and represent the university in engagement with leaders from industry, government, non-governmental organizations, and educational institutions to advance career opportunities for students and alumni in alignment with the University's mission. Proactively cultivate new partnerships with external organizations to support regional economic development while expanding national and global employment pipelines for students and graduates. Establish and sustain strategic alliances with domestic and international corporate, governmental, educational, and nonprofit partners. Key responsibilities include representing the University on the Cleveland Talent Alliance, under the auspices of the Greater Cleveland Partnership, and supporting the continued development and success of the University s Corporate Engagement Center. (25%) In alignment with strategic enrollment initiatives, lead the ongoing adaptation and enhancement of programs and services to meet the evolving needs of a multifaceted student population, including international and out-of-state students. Ensure offerings remain relevant and supportive of all students as they navigate academic and career development pathways. (15%) Supervise personnel charged with facilitating the campus-wide career education and post-graduation plans of students and graduates, with a particular emphasis on career exploration, employer relations, and a robust and varied offering of experiential education opportunities. Recruit, train, supervise, and evaluate professional staff members, and a varying number of student employees. Provide leadership and professional development for departmental staff consistent with professional goals. (15%) Provide strategic leadership for the management of the outcomes assessment and documentation of programs and services, including the career development, internship experiences, and post-graduate plans of Case Western Reserve University students. Link assessment to divisional and departmental goals and identify shared metrics at both levels. (10%) Responsible for the management of the departmental operating budget and grants including forecasting expenditures and revenues, maintaining records, applying for and managing grants, and linking program objectives and assessment to the annual budget process. Manage the departmental discretionary budget in support of program objectives, staff salaries, and contribution to the departmental operating budget. (10%) NONESSENTIAL FUNCTIONS Identify and cultivate experiential learning opportunities including internships, cooperative education, and study abroad programs that align with academic goals and enable students to maximize use of the summer term for coursework and participate in semester-away experiences during the spring or summer. Perform other duties as assigned. ( SUPERVISORY RESPONSIBILITIES Direct supervision responsibilities for the Senior Associate Director of Career Education, Associate Director of Employer Relations, Assistant Director of Experiential Learning (total supervised is nine employees). CONTACTS Department: Daily, continuous contact with all full-time and part-time professional, clerical and student employee staff members in Career Success in order to ensure the strategic and operational goals of the unit are being met. Regular contact with members of the Division of Student Affairs, including weekly contact with the other divisional directors, as part of the Senior Leadership Committee. This committee is responsible for developing strategies, allocating resources, and providing the direction necessary for the division to achieve the president's goals of increasing student retention, graduation, and satisfaction. University: Establish, build, and maintain strong partnerships with the Offices of the President and Provost, academic deans, and the senior administration of the university to ensure students post-graduate plans and experiential education remain an institutional priority. Regular contact with staff in the offices of Alumni Relations and Corporate Engagement to build partnerships with alumni and corporations; regular contact with the offices of Campus Enrichment & Engagement, Center for Civic Engagement and Learning, Student Affairs, and Flora Stone Mather Center for Women, Graduate Studies, and Student Employment, in order to collaboratively support student success; moderate contact with Enrollment Management and University Marketing and Communications for marketing purposes; occasional contact with University Relations and Development, Undergraduate Advising Support, Human Resources, Registrar, and General Counsel. Serve on a number of committees and university task forces representing student opinions and views to staff, faculty and alumni. External: Regular and on-going contact with the following: local, national and international businesses, corporations and foundations; alumni; University Circle institutions; neighborhood and community organizations, non-governmental agencies; contractors; vendors; city offices; parents; and alumni and community entrepreneurs. To discuss potential interest in recruiting Case Western Reserve University students for internships, entrepreneurships, and career opportunities. Students: Frequent interaction with students and alumni in a counseling and advising capacity; occasional contact with prospective students and families to answer questions about outcomes for Case Western Reserve University students and the kind of post-graduate and experiential support their student will receive. Occasional interaction with student leaders and organization members to provide financial and programmatic support to their initiatives and career development needs. QUALIFICATIONS Experience: 10 or more years of combined university career services and/or corporate recruitment management experience required. Education: Master's degree required. REQUIRED SKILLS Evidence of an understanding of and commitment to the importance of the connection between an experiential education and the pursuit of career options commensurate with formal academic preparation. Demonstrated public relations/marketing abilities to be used on behalf of the university as a whole and the career services specifically. Thorough understanding of and commitment to the goals and responsibilities of the centralized career services concept on a research campus. Demonstrated understanding of and experience in utilizing student career development theory and ability to articulate current employment relations trends in higher education. Nationwide professional contacts in both the university and employment sectors. Strong written and verbal communication skills. Effective organizational and management skills are essential and demonstrated supervisory and budget administration experience is additionally required. Thorough understanding of the technological innovations and advances within the area of career services, with an emphasis in higher education. Ability to meet consistent attendance. . click apply for full job details
10/21/2025
Full time
Job - Assistant Vice President for Career Success POSITION OBJECTIVE This role requires visionary leadership to proactively prepare students for the rapid advancement of technology and its transformative impact on work environments and workforce needs. Reporting to the Vice President for Student Affairs, the Assistant Vice President is responsible for advancing strategic opportunities that position the University as a catalyst for a robust regional economy by promoting the retention of students within Northeast Ohio s workforce and enhancing the development, delivery, and assessment of programs and services that foster career success for students and alumnae both nationally and globally. The Assistant Vice President leads strategic, cutting-edge initiatives in career development, preparation, education and exploration, recruitment services, pre-professional advising, employer relations, and the seamless integration of emerging technologies. The role also encompasses responsibility for fiscal management, staff development, and short- and long-term planning to ensure programs remain agile and nimble to respond to evolving industry demands. Additionally, the Assistant Vice President is charged with the strategic communication of the value and impact of post-graduate planning and experiential education to students, parents, faculty, alumni, and trustees at Case Western Reserve University. ESSENTIAL FUNCTIONS Develop and implement best-in-class, long-range strategic plans and innovative programs aligned with the mission and vision of a world-class Research Institution. Provide visionary and collaborative leadership for cross-functional liaison initiatives with academic departments, schools and the College, faculty, Enrollment, Student Affairs, University Development, International Affairs, Alumni Relations, and other key institutional stakeholders. Work closely with CWRU Corporate Engagement to develop and offer a unified, campus-wide approach to strategically and operationally integrating experiential education such as internships, co-ops, practica, research, and student entrepreneurship into students academic and career development, beginning in the first year and continuing through graduation. Partner with Undergraduate Advising Support to provide pre-professional pathways, including pre-medical, pre-health, and pre-law, are fully embedded within career education resources, programming, and professional networks to support students holistic career preparation and success. (25%) Serve as a strategic advisor to university leadership and represent the university in engagement with leaders from industry, government, non-governmental organizations, and educational institutions to advance career opportunities for students and alumni in alignment with the University's mission. Proactively cultivate new partnerships with external organizations to support regional economic development while expanding national and global employment pipelines for students and graduates. Establish and sustain strategic alliances with domestic and international corporate, governmental, educational, and nonprofit partners. Key responsibilities include representing the University on the Cleveland Talent Alliance, under the auspices of the Greater Cleveland Partnership, and supporting the continued development and success of the University s Corporate Engagement Center. (25%) In alignment with strategic enrollment initiatives, lead the ongoing adaptation and enhancement of programs and services to meet the evolving needs of a multifaceted student population, including international and out-of-state students. Ensure offerings remain relevant and supportive of all students as they navigate academic and career development pathways. (15%) Supervise personnel charged with facilitating the campus-wide career education and post-graduation plans of students and graduates, with a particular emphasis on career exploration, employer relations, and a robust and varied offering of experiential education opportunities. Recruit, train, supervise, and evaluate professional staff members, and a varying number of student employees. Provide leadership and professional development for departmental staff consistent with professional goals. (15%) Provide strategic leadership for the management of the outcomes assessment and documentation of programs and services, including the career development, internship experiences, and post-graduate plans of Case Western Reserve University students. Link assessment to divisional and departmental goals and identify shared metrics at both levels. (10%) Responsible for the management of the departmental operating budget and grants including forecasting expenditures and revenues, maintaining records, applying for and managing grants, and linking program objectives and assessment to the annual budget process. Manage the departmental discretionary budget in support of program objectives, staff salaries, and contribution to the departmental operating budget. (10%) NONESSENTIAL FUNCTIONS Identify and cultivate experiential learning opportunities including internships, cooperative education, and study abroad programs that align with academic goals and enable students to maximize use of the summer term for coursework and participate in semester-away experiences during the spring or summer. Perform other duties as assigned. ( SUPERVISORY RESPONSIBILITIES Direct supervision responsibilities for the Senior Associate Director of Career Education, Associate Director of Employer Relations, Assistant Director of Experiential Learning (total supervised is nine employees). CONTACTS Department: Daily, continuous contact with all full-time and part-time professional, clerical and student employee staff members in Career Success in order to ensure the strategic and operational goals of the unit are being met. Regular contact with members of the Division of Student Affairs, including weekly contact with the other divisional directors, as part of the Senior Leadership Committee. This committee is responsible for developing strategies, allocating resources, and providing the direction necessary for the division to achieve the president's goals of increasing student retention, graduation, and satisfaction. University: Establish, build, and maintain strong partnerships with the Offices of the President and Provost, academic deans, and the senior administration of the university to ensure students post-graduate plans and experiential education remain an institutional priority. Regular contact with staff in the offices of Alumni Relations and Corporate Engagement to build partnerships with alumni and corporations; regular contact with the offices of Campus Enrichment & Engagement, Center for Civic Engagement and Learning, Student Affairs, and Flora Stone Mather Center for Women, Graduate Studies, and Student Employment, in order to collaboratively support student success; moderate contact with Enrollment Management and University Marketing and Communications for marketing purposes; occasional contact with University Relations and Development, Undergraduate Advising Support, Human Resources, Registrar, and General Counsel. Serve on a number of committees and university task forces representing student opinions and views to staff, faculty and alumni. External: Regular and on-going contact with the following: local, national and international businesses, corporations and foundations; alumni; University Circle institutions; neighborhood and community organizations, non-governmental agencies; contractors; vendors; city offices; parents; and alumni and community entrepreneurs. To discuss potential interest in recruiting Case Western Reserve University students for internships, entrepreneurships, and career opportunities. Students: Frequent interaction with students and alumni in a counseling and advising capacity; occasional contact with prospective students and families to answer questions about outcomes for Case Western Reserve University students and the kind of post-graduate and experiential support their student will receive. Occasional interaction with student leaders and organization members to provide financial and programmatic support to their initiatives and career development needs. QUALIFICATIONS Experience: 10 or more years of combined university career services and/or corporate recruitment management experience required. Education: Master's degree required. REQUIRED SKILLS Evidence of an understanding of and commitment to the importance of the connection between an experiential education and the pursuit of career options commensurate with formal academic preparation. Demonstrated public relations/marketing abilities to be used on behalf of the university as a whole and the career services specifically. Thorough understanding of and commitment to the goals and responsibilities of the centralized career services concept on a research campus. Demonstrated understanding of and experience in utilizing student career development theory and ability to articulate current employment relations trends in higher education. Nationwide professional contacts in both the university and employment sectors. Strong written and verbal communication skills. Effective organizational and management skills are essential and demonstrated supervisory and budget administration experience is additionally required. Thorough understanding of the technological innovations and advances within the area of career services, with an emphasis in higher education. Ability to meet consistent attendance. . click apply for full job details
Binghamton University, State University of New York
Binghamton, New York
Category: : Professional Subscribe: : Department: : SAASE Locations: : Binghamton, NY Posted: : Jun 4, 2025 Closes: : Open Until Filled Type: : Full-time Ref. No.: : 07864 Position ID: : 188789 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Senior Staff Assistant (SL-3) Salary: $56,000 - $60,000 Office of Student Affairs Assessment and Solutions for Engagement (SAASE) at Binghamton University is seeking an Assessment and Support Coordinator to join the office. SAASE supports a dynamic Division of Student Affairs by building a data infrastructure, designing assessment, and developing analysis that enhances the co-curricular experience of Binghamton's diverse student population. The work of the office includes traditional assessment as well as data analytics, data visualization, outreach and professional development, and developing statistical models and analysis to support major divisional initiatives. The office also maintains "B-Engaged", a tool to facilitate and centralize co-curricular experiences for Binghamton students. The successful candidate will use a wide variety of platforms and statistical tools to support the work of the office and the division including Qualtrics, B-Engaged, and the R programming language. Duties and responsibilities include: Work with the Director of SAASE to organize assessment activity and needs across the division of Student Affairs. Work with individual units to develop and maintain recurring and ad-hoc assessment projects to meet their needs. Plan, organize, market, and administer data collection efforts for key divisional and university projects. Support student affairs units in the development of their annual assessment plans. Provide support and training to divisional colleagues on various assessment tools and platforms. Assist with the development of documentation for key divisional data systems and assessment projects. Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters. The successful candidate will: Possess excellent organizational skills and the ability to synthesize complex processes and systems for a broad audience. Demonstrate the ability to communicate and present data concepts in a clear and concise fashion to both technical and non-technical audiences. Demonstrate excellent oral and written communication skills. Requirements: Bachelor's degree in the social sciences, business or a related field Experience using a statistical programming language to create reproducible reports, data summaries and visualizations Understanding of social science research methods and the ability to answer research and assessment questions Ability to understand and implement the various aspects of an assessment project including: data collection, data cleaning and manipulation, data analysis, and the presentation of results Preferred: Master's degree in the social sciences, business or a related field At least one year of professional or paraprofessional experience (may include GA and internship experience) Experience using R to develop reproducible reports, data summaries and visualizations Experience building surveys using Qualtrics and analyzing survey data Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: June 18, 2025 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: Resume, Cover letter, and Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .
10/21/2025
Full time
Category: : Professional Subscribe: : Department: : SAASE Locations: : Binghamton, NY Posted: : Jun 4, 2025 Closes: : Open Until Filled Type: : Full-time Ref. No.: : 07864 Position ID: : 188789 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Senior Staff Assistant (SL-3) Salary: $56,000 - $60,000 Office of Student Affairs Assessment and Solutions for Engagement (SAASE) at Binghamton University is seeking an Assessment and Support Coordinator to join the office. SAASE supports a dynamic Division of Student Affairs by building a data infrastructure, designing assessment, and developing analysis that enhances the co-curricular experience of Binghamton's diverse student population. The work of the office includes traditional assessment as well as data analytics, data visualization, outreach and professional development, and developing statistical models and analysis to support major divisional initiatives. The office also maintains "B-Engaged", a tool to facilitate and centralize co-curricular experiences for Binghamton students. The successful candidate will use a wide variety of platforms and statistical tools to support the work of the office and the division including Qualtrics, B-Engaged, and the R programming language. Duties and responsibilities include: Work with the Director of SAASE to organize assessment activity and needs across the division of Student Affairs. Work with individual units to develop and maintain recurring and ad-hoc assessment projects to meet their needs. Plan, organize, market, and administer data collection efforts for key divisional and university projects. Support student affairs units in the development of their annual assessment plans. Provide support and training to divisional colleagues on various assessment tools and platforms. Assist with the development of documentation for key divisional data systems and assessment projects. Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters. The successful candidate will: Possess excellent organizational skills and the ability to synthesize complex processes and systems for a broad audience. Demonstrate the ability to communicate and present data concepts in a clear and concise fashion to both technical and non-technical audiences. Demonstrate excellent oral and written communication skills. Requirements: Bachelor's degree in the social sciences, business or a related field Experience using a statistical programming language to create reproducible reports, data summaries and visualizations Understanding of social science research methods and the ability to answer research and assessment questions Ability to understand and implement the various aspects of an assessment project including: data collection, data cleaning and manipulation, data analysis, and the presentation of results Preferred: Master's degree in the social sciences, business or a related field At least one year of professional or paraprofessional experience (may include GA and internship experience) Experience using R to develop reproducible reports, data summaries and visualizations Experience building surveys using Qualtrics and analyzing survey data Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: June 18, 2025 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Please submit: Resume, Cover letter, and Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .
Human Resources Director ? San Francisco Bay Area ?️ Industry: Print & Color Graphics ? Employment Type: Full-Time On-Site/Hybrid ? Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. ? Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PI08f2892f6-
10/21/2025
Full time
Human Resources Director ? San Francisco Bay Area ?️ Industry: Print & Color Graphics ? Employment Type: Full-Time On-Site/Hybrid ? Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. ? Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PI08f2892f6-
Methodist Le Bonheur Healthcare
Hernando, Mississippi
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
10/21/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
Methodist Le Bonheur Healthcare
Jackson, Tennessee
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
10/21/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
Methodist Le Bonheur Healthcare
State University, Arkansas
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
10/21/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards. Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles. Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH. Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization. Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits. Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology. Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation. Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom. Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders. Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals. Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level. Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years. Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps. Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience. Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level. Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions. Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions. Revises and manages the Leader and Associate Performance Evaluations process. Leads and supports change management activities for major projects as well as organizational or process change. Oversees LMS Admin in obtaining and maintaining IACET course approvals Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity. Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements. Education Qualifications Bachelor's Degree Master's Degree Experience Qualifications 5-7 years Performance management Management experience in corporate leadership development, and/or development consulting. Skills and Abilities Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment. Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence. Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.). Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development. Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills. Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems. Strong communication (written and verbal), organizational, analytical and problem-solving skills. Negotiation and persuasion skills with the ability to build win-win solutions. Ability to work without close supervision or professional guidance and to exercise independent judgement. Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians. Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc. Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals. Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians. Ability to plan and schedule tasks and projects and to maintain control of own workflow. Skill in developing and implementing short term and long-range plans. Supervision Provided by this Position The incumbent will have primary responsibility for talent development training programs, projects, committees, and special events as assigned. The incumbent will also manage the Organizational & Talent Development team. Physical Demands . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 27 JOB OVERVIEW The Regional Director of Resident Care (RDRC) is the nursing clinical leader responsible for providing oversight for the delivery of safe, evidence-based resident care for the independent, assisted living, and skilled nursing communities in the assigned region. The RDRC provides direct clinical oversight by conducting comprehensive site visits and by directing and monitoring nursing care and actively leading clinical quality and process improvement initiatives. Identifies and mitigates clinical risk while assuring compliance with all Federal, State, Provincial, board of nursing, and other applicable regulations. Provides training, coaching, and mentoring to community team members. Provides strategic leadership consistent with the Sunrise culture for the implementation of organizational initiatives by applying principles of change management while assuring effective communication and follow-up. Participates in the hiring of Resident Care Directors and collaborates with community leadership to assure comprehensive and thorough onboarding. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: People Attract, hire, retain, and develop top talent. Select and on-board Resident Care Directors (RCD) leaders and participate in the final interviews for all potential Resident Care Directors (RCD), Wellness Nurses (WN), Directors of Nursing Services (DNS) and Resident Assessment Coordinators (RAC) in the region. Work effectively within a matrix organization. Build relationships with internal and external business partners proactively which includes but is not limited to team members, residents, family members, professional associations & affiliations, major referral sources in the service area and vendors. Influence and coach operations partners at the community and regional level. Know and live the Sunrise Mission, Principles of Service and Core Values; demonstrate serving leadership and acts as a role model. Partner with the Director of Operations and actively develops high potential team member's competence and confidence so that they may assume greater role of responsibility or scope while limiting risk to the organization. Lead with authority, conviction, and ethical fortitude. Confront and manage difficult issues proactively. Makes decisions with a sense of urgency and risk mitigation. Product Understand Sunrise clinical systems, policies, and processes and provides leadership for their consistent implementation and ongoing sustainability. Maintain knowledge of current and evolving Federal, State, Provincial, board of nursing and other applicable regulations regarding resident care. Work with communities on regulatory plans of correction. Understand Sunrise's resident-centered care model and provides leadership for the assessment and ISP development process. Possess knowledge of day-to-day community operations. Oversee Quality Assurance & Performance Improvement (QAPI) related to resident care to include tracking, trending, and analysis of clinical quality data and collaboration with communities on meaningful performance improvement plans. Extrapolate individual community quality data to identify trends within the larger region that are appropriate for broader quality improvement projects. Conduct comprehensive site visits with communities; communicate actionable items for follow-up and validates timely that results have been achieved. Provide clinical support as necessary for State / Provincial and Federal surveys/inspections. Fiscal Stewardship Conduct site visits to review resident assessments to ensure that service, continence, and medication levels accurately reflect the resident care provided and is being billed accurately. Provide guidance to community teams for any potential move out for clinical reasons and any potential resident being declined for move in. Maintain knowledge of fiscal business management. Understand and use business intelligence reports/tools and dashboards to manage and enhance clinical timeliness, accuracy, and excellence and the business operation. Implement strategies to improve nursing retention, decrease use of agency staff, and enhance clinical cost saving methods. Apply Sunrise budgeting and capital expenditure policies and procedures. Understand competitive opportunities & threats. Understand the internal cost associated with Sunrise programs and levels of service. Process and submit expenses and budget data timely per Sunrise policies and internal business controls. Training, Leadership and Team Member Development Train, develop, and coach key clinical leaders (RCD, ALC/RC, WN, DNS, RAC) and Executive Directors. Identify, select, and train RN Training Leaders in the region to conduct routine Medication Care Manager training and/or other clinical trainings to new and existing team members. Review and compare new Federal, State/ Provincial and board of nursing regulations to Sunrise standards and provide feedback on revisions to meet new regulations. Contribute to timely performance appraisals as applicable. Partner with Regional Director of Operations (RDO) and ED to promote clinical accountability at the community and team member level. Build relationships with sales team members to meet care and organizational objectives. Assist sales in understanding care capabilities and state regulations. Keep abreast of professional developments in the field by attending conferences and training sessions; maintain active license and completes all required CEUs for re-licensure. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Core Competencies Critical Thinking Problem Solving Building Organizational Talent Building Respect & Trust Communicating with Impact Developing Strategic Working Relationships Change Leadership Change Management Managing Conflict Coaching and Teaching Ability to Manage Competing Priorities Ability to foster teamwork Decision-making skills Leadership skills Oral and written communication skills Ability to build collaborative relationships Customer/client orientation Detail oriented Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Maintains current state/provincial license as a Professional Registered Nurse per state/province regulations in the states/provinces they oversee and support Minimum of five (5) years experience as a Registered Nurse (RN) Minimum of two (2) years nursing management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling Multi-site management experience preferred Experience in post-acute, assisted living, and/or long term care preferred Experience in legal/regulatory compliance and ability to apply regulations to support sound clinical decision making Experience in risk assessment and management and designing and implementing proactive strategies to minimize clinical risk Experience in tracking, trending, and analysis of clinical quality data Experience in quality and clinical process improvement and leading change Experience in staff development, training, and/or clinical education Ability to delegate and oversee that resident care is being provided according to nursing standards and company policies/practices Able to travel in geographic area and on special projects for Sunrise Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications including electronic health record software (EHR) Ability to work weekends, evenings, flexible hours as needed for resident care and services ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond . click apply for full job details
10/21/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 27 JOB OVERVIEW The Regional Director of Resident Care (RDRC) is the nursing clinical leader responsible for providing oversight for the delivery of safe, evidence-based resident care for the independent, assisted living, and skilled nursing communities in the assigned region. The RDRC provides direct clinical oversight by conducting comprehensive site visits and by directing and monitoring nursing care and actively leading clinical quality and process improvement initiatives. Identifies and mitigates clinical risk while assuring compliance with all Federal, State, Provincial, board of nursing, and other applicable regulations. Provides training, coaching, and mentoring to community team members. Provides strategic leadership consistent with the Sunrise culture for the implementation of organizational initiatives by applying principles of change management while assuring effective communication and follow-up. Participates in the hiring of Resident Care Directors and collaborates with community leadership to assure comprehensive and thorough onboarding. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: People Attract, hire, retain, and develop top talent. Select and on-board Resident Care Directors (RCD) leaders and participate in the final interviews for all potential Resident Care Directors (RCD), Wellness Nurses (WN), Directors of Nursing Services (DNS) and Resident Assessment Coordinators (RAC) in the region. Work effectively within a matrix organization. Build relationships with internal and external business partners proactively which includes but is not limited to team members, residents, family members, professional associations & affiliations, major referral sources in the service area and vendors. Influence and coach operations partners at the community and regional level. Know and live the Sunrise Mission, Principles of Service and Core Values; demonstrate serving leadership and acts as a role model. Partner with the Director of Operations and actively develops high potential team member's competence and confidence so that they may assume greater role of responsibility or scope while limiting risk to the organization. Lead with authority, conviction, and ethical fortitude. Confront and manage difficult issues proactively. Makes decisions with a sense of urgency and risk mitigation. Product Understand Sunrise clinical systems, policies, and processes and provides leadership for their consistent implementation and ongoing sustainability. Maintain knowledge of current and evolving Federal, State, Provincial, board of nursing and other applicable regulations regarding resident care. Work with communities on regulatory plans of correction. Understand Sunrise's resident-centered care model and provides leadership for the assessment and ISP development process. Possess knowledge of day-to-day community operations. Oversee Quality Assurance & Performance Improvement (QAPI) related to resident care to include tracking, trending, and analysis of clinical quality data and collaboration with communities on meaningful performance improvement plans. Extrapolate individual community quality data to identify trends within the larger region that are appropriate for broader quality improvement projects. Conduct comprehensive site visits with communities; communicate actionable items for follow-up and validates timely that results have been achieved. Provide clinical support as necessary for State / Provincial and Federal surveys/inspections. Fiscal Stewardship Conduct site visits to review resident assessments to ensure that service, continence, and medication levels accurately reflect the resident care provided and is being billed accurately. Provide guidance to community teams for any potential move out for clinical reasons and any potential resident being declined for move in. Maintain knowledge of fiscal business management. Understand and use business intelligence reports/tools and dashboards to manage and enhance clinical timeliness, accuracy, and excellence and the business operation. Implement strategies to improve nursing retention, decrease use of agency staff, and enhance clinical cost saving methods. Apply Sunrise budgeting and capital expenditure policies and procedures. Understand competitive opportunities & threats. Understand the internal cost associated with Sunrise programs and levels of service. Process and submit expenses and budget data timely per Sunrise policies and internal business controls. Training, Leadership and Team Member Development Train, develop, and coach key clinical leaders (RCD, ALC/RC, WN, DNS, RAC) and Executive Directors. Identify, select, and train RN Training Leaders in the region to conduct routine Medication Care Manager training and/or other clinical trainings to new and existing team members. Review and compare new Federal, State/ Provincial and board of nursing regulations to Sunrise standards and provide feedback on revisions to meet new regulations. Contribute to timely performance appraisals as applicable. Partner with Regional Director of Operations (RDO) and ED to promote clinical accountability at the community and team member level. Build relationships with sales team members to meet care and organizational objectives. Assist sales in understanding care capabilities and state regulations. Keep abreast of professional developments in the field by attending conferences and training sessions; maintain active license and completes all required CEUs for re-licensure. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Core Competencies Critical Thinking Problem Solving Building Organizational Talent Building Respect & Trust Communicating with Impact Developing Strategic Working Relationships Change Leadership Change Management Managing Conflict Coaching and Teaching Ability to Manage Competing Priorities Ability to foster teamwork Decision-making skills Leadership skills Oral and written communication skills Ability to build collaborative relationships Customer/client orientation Detail oriented Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Maintains current state/provincial license as a Professional Registered Nurse per state/province regulations in the states/provinces they oversee and support Minimum of five (5) years experience as a Registered Nurse (RN) Minimum of two (2) years nursing management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling Multi-site management experience preferred Experience in post-acute, assisted living, and/or long term care preferred Experience in legal/regulatory compliance and ability to apply regulations to support sound clinical decision making Experience in risk assessment and management and designing and implementing proactive strategies to minimize clinical risk Experience in tracking, trending, and analysis of clinical quality data Experience in quality and clinical process improvement and leading change Experience in staff development, training, and/or clinical education Ability to delegate and oversee that resident care is being provided according to nursing standards and company policies/practices Able to travel in geographic area and on special projects for Sunrise Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications including electronic health record software (EHR) Ability to work weekends, evenings, flexible hours as needed for resident care and services ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond . click apply for full job details
Job no: 493244 Work type: Exempt Staff Location: Gambier, OH Categories: The Kenyon Review seeks a strategic, collaborative, and mission-driven Director of The Writers Workshop and Programs to lead the administration, planning, and continuous development of residential and online adult Writers Workshops. Reporting to the Editor of The Kenyon Review, this full-time role is central to ensuring the ongoing excellence, growth, and impact of KR's adult workshop and programs. The ideal candidate will be an experienced program leader who brings strong operational oversight, a data-informed approach to decision-making, and a deep appreciation for the role of the literary arts in public life. In addition to overseeing the day-to-day execution of our programs, this role will contribute to broader organizational efforts in strategic planning, communications, and resource development. Importantly, this position will work closely with campus partners across Kenyon College to support and align with the College's strategic plan. All programming and outreach efforts should build on the longstanding excellence and national reputation of The Kenyon Review in ways that are synergistic and mutually beneficial, helping both the Review and the College advance shared institutional goals. Key Responsibilities Program Administration and Execution Lead all aspects of The Kenyon Review's adult Writers Workshops, including residential summer programming and online offerings throughout the year. Collaborate with the Editor to recruit, hire, and support faculty and Peter Taylor Fellows. Manage logistics for all aspects of program delivery in coordination with internal teams and external vendors. Supervise and support the Programs Assistant, Adult Summer Programs Assistant, and seasonal interns. Track contracts with faculty, staff and vendors and ensure timely processing of payments, reimbursements Identify scholarship needs and allocations Collaboration with Kenyon College Partners Develop and maintain effective working relationships with relevant departments at Kenyon College-including Events, Facilities, Campus Safety, Dining, Transportation, Alumni Relations, the Office of Strategic Communications. Ensure that KR programs are designed and executed in ways that complement and support Kenyon College's strategic goals, such as enhancing national visibility, enriching the campus environment, and engaging alumni and prospective students. Seek collaborative opportunities that strengthen both the College and The Kenyon Review-for example, shared events, co-branded initiatives, or data-sharing that informs organizational planning. Represent The Kenyon Review in College-wide initiatives where appropriate, contributing insight, support, and leadership in service of mutual goals Data Management and Budget Modeling and support Design and maintain systems to collect and analyze data related to participation, engagement, outcomes, and financial sustainability. Use data to support budgeting, long-term planning, development efforts, and board reporting. Track workshop metrics and financial transactions in collaboration with KR and College business offices; Strategic Development and Market Research Conduct research on peer literary organizations and national trends to inform the ongoing growth and innovation of KR's adult programs. Contribute to the strategic planning process for adult programs, identifying opportunities for expansion, adaptation, or increased impact. Develop and evaluate new programming or business models that support financial sustainability while staying aligned with KR's mission to serve writers at every stage of their careers. Design and create budget models for innovative residential, online, hybrid and regional offsite event and programs Communications and Community Engagement. Collaborate with the KR team to craft outreach that represent organizational priorities. Maintain regular, professional contact with program alumni, faculty, fellows, and other stakeholders to foster year-round engagement. Coordinate messaging related to adult programs across newsletters, social media, and other platforms in alignment with both KR branding. Customer Service and Supervision Serve as a primary point of contact for program participants and faculty, providing timely, compassionate, and knowledgeable support. Supervise the Special Projects Administrator Hire, train and supervise the Adult Summer Programs Assistant, Summer Programs Intern Team, offering ongoing feedback and support for their success. Model inclusive, respectful communication in all interactions. Qualifications Required: At least 4 years of experience in program management, administration, or project coordination, preferably within higher education, nonprofit, or arts organizations. Demonstrated success in collaborating across departments or institutions to achieve shared goals. Excellent organizational, interpersonal, and communication skills. Experience supervising staff, managing complex timelines, and overseeing budgets. Familiarity with data systems and tools used for tracking, analysis, and reporting. Proficiency in digital tools such as Microsoft Office, Google Workspace, Adobe, Zoom, and FileMaker Pro. Bachelor's degree required. Preferred: Advanced degree in creative writing, literature, education, nonprofit management, or a related field. Experience in arts administration or literary programming. Understanding of the role of the literary arts in higher education and community settings Core Competencies Strategic Alignment: Ability to design and implement programs that support both The Kenyon Review's mission and Kenyon College's strategic vision. Collaborative Leadership: Skilled at fostering positive, productive relationships with colleagues, campus partners, and external stakeholders. Organizational Management: Detail-oriented and able to manage multiple projects and deadlines with accuracy and accountability. Data-Driven Decision Making: Comfortable collecting, analyzing, and using data to drive planning and improvement. Customer Service and Inclusion: Committed to compassionate, inclusive service for a diverse range of writers, artists, and community members. About The Kenyon Review The Kenyon Review is a nationally recognized literary arts organization that was established in 1939. With a mission to discover and support talented writers at every stage of their career, The Kenyon Review publishes award-winning literature and runs educational programs that reach hundreds of adult, high school, and early-career writers each year. Housed on the Kenyon College campus, The Kenyon Review plays a unique role in extending the College's values-excellence in teaching, intellectual inquiry, and creative expression-into the broader literary world. We are committed to ensuring that our work continues to reflect and advance shared goals through collaboration, innovation, and integrity. Kenyon College is a nationally prominent, private liberal arts college where academic excellence goes hand in hand with a strong sense of community and close relationships among students and professors. Compensation and Benefits Salaries at Kenyon are competitive and commensurate with experience. In addition to an attractive salary, Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association , children of employees are eligible for 90% tuition waivers at nineteen other of the nation's finest liberal arts colleges. We also offer health, dental and vision insurance, TIAA retirement, and many other benefits , including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook . Kenyon is a unique place to live and work. To discover why it should be your next home, click here . Kenyon College is an equal opportunity employer, and we welcome applications from all qualified individuals. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to an inclusive environment that welcomes all voices and perspectives. Advertised: 17 Sep 2025 Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/20/2025
Full time
Job no: 493244 Work type: Exempt Staff Location: Gambier, OH Categories: The Kenyon Review seeks a strategic, collaborative, and mission-driven Director of The Writers Workshop and Programs to lead the administration, planning, and continuous development of residential and online adult Writers Workshops. Reporting to the Editor of The Kenyon Review, this full-time role is central to ensuring the ongoing excellence, growth, and impact of KR's adult workshop and programs. The ideal candidate will be an experienced program leader who brings strong operational oversight, a data-informed approach to decision-making, and a deep appreciation for the role of the literary arts in public life. In addition to overseeing the day-to-day execution of our programs, this role will contribute to broader organizational efforts in strategic planning, communications, and resource development. Importantly, this position will work closely with campus partners across Kenyon College to support and align with the College's strategic plan. All programming and outreach efforts should build on the longstanding excellence and national reputation of The Kenyon Review in ways that are synergistic and mutually beneficial, helping both the Review and the College advance shared institutional goals. Key Responsibilities Program Administration and Execution Lead all aspects of The Kenyon Review's adult Writers Workshops, including residential summer programming and online offerings throughout the year. Collaborate with the Editor to recruit, hire, and support faculty and Peter Taylor Fellows. Manage logistics for all aspects of program delivery in coordination with internal teams and external vendors. Supervise and support the Programs Assistant, Adult Summer Programs Assistant, and seasonal interns. Track contracts with faculty, staff and vendors and ensure timely processing of payments, reimbursements Identify scholarship needs and allocations Collaboration with Kenyon College Partners Develop and maintain effective working relationships with relevant departments at Kenyon College-including Events, Facilities, Campus Safety, Dining, Transportation, Alumni Relations, the Office of Strategic Communications. Ensure that KR programs are designed and executed in ways that complement and support Kenyon College's strategic goals, such as enhancing national visibility, enriching the campus environment, and engaging alumni and prospective students. Seek collaborative opportunities that strengthen both the College and The Kenyon Review-for example, shared events, co-branded initiatives, or data-sharing that informs organizational planning. Represent The Kenyon Review in College-wide initiatives where appropriate, contributing insight, support, and leadership in service of mutual goals Data Management and Budget Modeling and support Design and maintain systems to collect and analyze data related to participation, engagement, outcomes, and financial sustainability. Use data to support budgeting, long-term planning, development efforts, and board reporting. Track workshop metrics and financial transactions in collaboration with KR and College business offices; Strategic Development and Market Research Conduct research on peer literary organizations and national trends to inform the ongoing growth and innovation of KR's adult programs. Contribute to the strategic planning process for adult programs, identifying opportunities for expansion, adaptation, or increased impact. Develop and evaluate new programming or business models that support financial sustainability while staying aligned with KR's mission to serve writers at every stage of their careers. Design and create budget models for innovative residential, online, hybrid and regional offsite event and programs Communications and Community Engagement. Collaborate with the KR team to craft outreach that represent organizational priorities. Maintain regular, professional contact with program alumni, faculty, fellows, and other stakeholders to foster year-round engagement. Coordinate messaging related to adult programs across newsletters, social media, and other platforms in alignment with both KR branding. Customer Service and Supervision Serve as a primary point of contact for program participants and faculty, providing timely, compassionate, and knowledgeable support. Supervise the Special Projects Administrator Hire, train and supervise the Adult Summer Programs Assistant, Summer Programs Intern Team, offering ongoing feedback and support for their success. Model inclusive, respectful communication in all interactions. Qualifications Required: At least 4 years of experience in program management, administration, or project coordination, preferably within higher education, nonprofit, or arts organizations. Demonstrated success in collaborating across departments or institutions to achieve shared goals. Excellent organizational, interpersonal, and communication skills. Experience supervising staff, managing complex timelines, and overseeing budgets. Familiarity with data systems and tools used for tracking, analysis, and reporting. Proficiency in digital tools such as Microsoft Office, Google Workspace, Adobe, Zoom, and FileMaker Pro. Bachelor's degree required. Preferred: Advanced degree in creative writing, literature, education, nonprofit management, or a related field. Experience in arts administration or literary programming. Understanding of the role of the literary arts in higher education and community settings Core Competencies Strategic Alignment: Ability to design and implement programs that support both The Kenyon Review's mission and Kenyon College's strategic vision. Collaborative Leadership: Skilled at fostering positive, productive relationships with colleagues, campus partners, and external stakeholders. Organizational Management: Detail-oriented and able to manage multiple projects and deadlines with accuracy and accountability. Data-Driven Decision Making: Comfortable collecting, analyzing, and using data to drive planning and improvement. Customer Service and Inclusion: Committed to compassionate, inclusive service for a diverse range of writers, artists, and community members. About The Kenyon Review The Kenyon Review is a nationally recognized literary arts organization that was established in 1939. With a mission to discover and support talented writers at every stage of their career, The Kenyon Review publishes award-winning literature and runs educational programs that reach hundreds of adult, high school, and early-career writers each year. Housed on the Kenyon College campus, The Kenyon Review plays a unique role in extending the College's values-excellence in teaching, intellectual inquiry, and creative expression-into the broader literary world. We are committed to ensuring that our work continues to reflect and advance shared goals through collaboration, innovation, and integrity. Kenyon College is a nationally prominent, private liberal arts college where academic excellence goes hand in hand with a strong sense of community and close relationships among students and professors. Compensation and Benefits Salaries at Kenyon are competitive and commensurate with experience. In addition to an attractive salary, Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association , children of employees are eligible for 90% tuition waivers at nineteen other of the nation's finest liberal arts colleges. We also offer health, dental and vision insurance, TIAA retirement, and many other benefits , including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook . Kenyon is a unique place to live and work. To discover why it should be your next home, click here . Kenyon College is an equal opportunity employer, and we welcome applications from all qualified individuals. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to an inclusive environment that welcomes all voices and perspectives. Advertised: 17 Sep 2025 Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job Title: Global Director Market Development and Strategy - Sickle Cell Disease Location: Cambridge, MA About the Job This individual's primary role is commercial accountability for the Rilzabrutinib global market development strategy and market activation. The role is responsible for developing integrated marketing and educational strategies and tactics to support best-in-class commercialization of Rilzabrutinib for Sickle Cell Disease (SCD). A key responsibility will be to design and deliver both short-term and long-term marketing and educational strategies, programs, and tactics associated with marketing Rilzabrutinib for Sickle Cell Disease. This individual will also be responsible for implementing market shaping initiatives with health care providers, key hematology congresses, patient advocacy organizations, and other critical stakeholders in the provider and advocacy community. This role reports into the Global TA Head Rare Disease Launches and will be based in Cambridge, Massachusetts. This role will serve as the Commercial Lead on SCD Global Product Team (GPT). GPT serves as the central cross-functional governance body responsible for strategic oversight and coordination of a product's development journey from early-stage research through commercialization. This position will have direct interface with global thought leaders, patient advocacy associations, clinical development, Global Medical Leadership, Regulatory, Medical Affairs, Product Communications, and lead agency partners. This Sickle Cell Disease indication has blockbuster potential, and we are looking for an exceptional leader with a proven track record of building blockbuster brands. As key clinical development milestones occur, SCD will evolve into a focused Global Brand Team. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: Translate the science into actionable and impactful marketing and educational strategies and tactics that resonate with core physician and stakeholder audiences. Lead the development and delivery of a KOL- and customer-validated Rilzabrutinib disease and science story in partnership with Clinical Development and Global Medical Affairs. Provide oversight and commercial accountability for Global Corporate Affairs policy-shaping strategy and patient mobilization efforts to drive improved access to care for individuals with Sickle Cell Disease. Collaborate with Global Launch TA Head to develop the commercial ambition for the SCD Indication (short, mid, and long term) and deploy strategies to achieve business goals; act as the primary internal "champion" for "rilzabrutinib SCD indication" and represent the indication in presentations to senior management. Create a Global KOL communication platform and manage a KOL engagement plan. Lead global mapping, research, and execution of key thought leader influence and Centers of Excellence engagement strategies. Develop a Global Market Development launch readiness plan with ownership of specific pre-launch deliverables and KPIs. Design and execute the Global Peer-to-Peer education strategy and program along with outcomes measurement. Serve as the Global Marketing lead ensuring alignment across Global Medical Leadership, RML Teams, Publications, Outcomes, and other cross-functional partners. Build and maintain strong relationships with internal stakeholders and cross-functional teams that support the brand. Manage agencies and vendors to develop and execute tactical marketing and educational programs. Develop a comprehensive understanding of Sickle Cell Disease, the competitive landscape, and the broader market to design high-impact and differentiating market conditioning strategies. Serve as the Marketing lead for Sickle Cell Disease congresses (e.g., ASH, SCD-focused medical meetings, and other hematology events). Lead Advisory Board planning and execution, including management of physician working groups. Coordinate Competitive Intelligence (CI) and develop competitive positioning and containment strategies. About You As this is a strategic area of investment for Global Rare Disease, direct experience working in the Sickle Cell Disease therapeutic area is required. Bachelor's degree and 5-10+ years of product/brand management, strategic marketing, or commercial/business development experience, ideally with product launch in the pharmaceutical or biopharmaceutical industry. Understanding of the Global healthcare environment. Ability to quickly absorb and communicate clinical data and publications to support business objectives. Product launch experience, preferably in hematology or rare disease, and experience developing Key Opinion Leaders (KOLs). Expertise in market research, creative development, and regulatory review/approval processes. Ability to interact widely and effectively across functions and with alliance partners. Demonstrated ability to understand and anticipate customer needs (internal and external). Strong project management skills with proven ability to manage agencies and budgets. Exceptional communication skills with proven ability to collaborate transversally. Analytical, strategic thinker with a demonstrated ability to synthesize complex information and communicate effectively. Ability to lead in an ambiguous environment across different functions and cultures. High level of interpersonal and communication skills; able to present effectively across organizational levels. Readiness to travel up to 40%. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/20/2025
Full time
Job Title: Global Director Market Development and Strategy - Sickle Cell Disease Location: Cambridge, MA About the Job This individual's primary role is commercial accountability for the Rilzabrutinib global market development strategy and market activation. The role is responsible for developing integrated marketing and educational strategies and tactics to support best-in-class commercialization of Rilzabrutinib for Sickle Cell Disease (SCD). A key responsibility will be to design and deliver both short-term and long-term marketing and educational strategies, programs, and tactics associated with marketing Rilzabrutinib for Sickle Cell Disease. This individual will also be responsible for implementing market shaping initiatives with health care providers, key hematology congresses, patient advocacy organizations, and other critical stakeholders in the provider and advocacy community. This role reports into the Global TA Head Rare Disease Launches and will be based in Cambridge, Massachusetts. This role will serve as the Commercial Lead on SCD Global Product Team (GPT). GPT serves as the central cross-functional governance body responsible for strategic oversight and coordination of a product's development journey from early-stage research through commercialization. This position will have direct interface with global thought leaders, patient advocacy associations, clinical development, Global Medical Leadership, Regulatory, Medical Affairs, Product Communications, and lead agency partners. This Sickle Cell Disease indication has blockbuster potential, and we are looking for an exceptional leader with a proven track record of building blockbuster brands. As key clinical development milestones occur, SCD will evolve into a focused Global Brand Team. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: Translate the science into actionable and impactful marketing and educational strategies and tactics that resonate with core physician and stakeholder audiences. Lead the development and delivery of a KOL- and customer-validated Rilzabrutinib disease and science story in partnership with Clinical Development and Global Medical Affairs. Provide oversight and commercial accountability for Global Corporate Affairs policy-shaping strategy and patient mobilization efforts to drive improved access to care for individuals with Sickle Cell Disease. Collaborate with Global Launch TA Head to develop the commercial ambition for the SCD Indication (short, mid, and long term) and deploy strategies to achieve business goals; act as the primary internal "champion" for "rilzabrutinib SCD indication" and represent the indication in presentations to senior management. Create a Global KOL communication platform and manage a KOL engagement plan. Lead global mapping, research, and execution of key thought leader influence and Centers of Excellence engagement strategies. Develop a Global Market Development launch readiness plan with ownership of specific pre-launch deliverables and KPIs. Design and execute the Global Peer-to-Peer education strategy and program along with outcomes measurement. Serve as the Global Marketing lead ensuring alignment across Global Medical Leadership, RML Teams, Publications, Outcomes, and other cross-functional partners. Build and maintain strong relationships with internal stakeholders and cross-functional teams that support the brand. Manage agencies and vendors to develop and execute tactical marketing and educational programs. Develop a comprehensive understanding of Sickle Cell Disease, the competitive landscape, and the broader market to design high-impact and differentiating market conditioning strategies. Serve as the Marketing lead for Sickle Cell Disease congresses (e.g., ASH, SCD-focused medical meetings, and other hematology events). Lead Advisory Board planning and execution, including management of physician working groups. Coordinate Competitive Intelligence (CI) and develop competitive positioning and containment strategies. About You As this is a strategic area of investment for Global Rare Disease, direct experience working in the Sickle Cell Disease therapeutic area is required. Bachelor's degree and 5-10+ years of product/brand management, strategic marketing, or commercial/business development experience, ideally with product launch in the pharmaceutical or biopharmaceutical industry. Understanding of the Global healthcare environment. Ability to quickly absorb and communicate clinical data and publications to support business objectives. Product launch experience, preferably in hematology or rare disease, and experience developing Key Opinion Leaders (KOLs). Expertise in market research, creative development, and regulatory review/approval processes. Ability to interact widely and effectively across functions and with alliance partners. Demonstrated ability to understand and anticipate customer needs (internal and external). Strong project management skills with proven ability to manage agencies and budgets. Exceptional communication skills with proven ability to collaborate transversally. Analytical, strategic thinker with a demonstrated ability to synthesize complex information and communicate effectively. Ability to lead in an ambiguous environment across different functions and cultures. High level of interpersonal and communication skills; able to present effectively across organizational levels. Readiness to travel up to 40%. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Human Resources Director San Francisco Bay Area ️ Industry: Print & Color Graphics Employment Type: Full-Time On-Site/Hybrid Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PIe169d48e2a62-8059
10/20/2025
Full time
Human Resources Director San Francisco Bay Area ️ Industry: Print & Color Graphics Employment Type: Full-Time On-Site/Hybrid Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PIe169d48e2a62-8059
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Title: Global Director Market Development and Strategy - Sickle Cell Disease Location: Cambridge, MA About the Job This individual's primary role is commercial accountability for the Rilzabrutinib global market development strategy and market activation. The role is responsible for developing integrated marketing and educational strategies and tactics to support best-in-class commercialization of Rilzabrutinib for Sickle Cell Disease (SCD). A key responsibility will be to design and deliver both short-term and long-term marketing and educational strategies, programs, and tactics associated with marketing Rilzabrutinib for Sickle Cell Disease. This individual will also be responsible for implementing market shaping initiatives with health care providers, key hematology congresses, patient advocacy organizations, and other critical stakeholders in the provider and advocacy community. This role reports into the Global TA Head Rare Disease Launches and will be based in Cambridge, Massachusetts. This role will serve as the Commercial Lead on SCD Global Product Team (GPT). GPT serves as the central cross-functional governance body responsible for strategic oversight and coordination of a product's development journey from early-stage research through commercialization. This position will have direct interface with global thought leaders, patient advocacy associations, clinical development, Global Medical Leadership, Regulatory, Medical Affairs, Product Communications, and lead agency partners. This Sickle Cell Disease indication has blockbuster potential, and we are looking for an exceptional leader with a proven track record of building blockbuster brands. As key clinical development milestones occur, SCD will evolve into a focused Global Brand Team. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: Translate the science into actionable and impactful marketing and educational strategies and tactics that resonate with core physician and stakeholder audiences. Lead the development and delivery of a KOL- and customer-validated Rilzabrutinib disease and science story in partnership with Clinical Development and Global Medical Affairs. Provide oversight and commercial accountability for Global Corporate Affairs policy-shaping strategy and patient mobilization efforts to drive improved access to care for individuals with Sickle Cell Disease. Collaborate with Global Launch TA Head to develop the commercial ambition for the SCD Indication (short, mid, and long term) and deploy strategies to achieve business goals; act as the primary internal "champion" for "rilzabrutinib SCD indication" and represent the indication in presentations to senior management. Create a Global KOL communication platform and manage a KOL engagement plan. Lead global mapping, research, and execution of key thought leader influence and Centers of Excellence engagement strategies. Develop a Global Market Development launch readiness plan with ownership of specific pre-launch deliverables and KPIs. Design and execute the Global Peer-to-Peer education strategy and program along with outcomes measurement. Serve as the Global Marketing lead ensuring alignment across Global Medical Leadership, RML Teams, Publications, Outcomes, and other cross-functional partners. Build and maintain strong relationships with internal stakeholders and cross-functional teams that support the brand. Manage agencies and vendors to develop and execute tactical marketing and educational programs. Develop a comprehensive understanding of Sickle Cell Disease, the competitive landscape, and the broader market to design high-impact and differentiating market conditioning strategies. Serve as the Marketing lead for Sickle Cell Disease congresses (e.g., ASH, SCD-focused medical meetings, and other hematology events). Lead Advisory Board planning and execution, including management of physician working groups. Coordinate Competitive Intelligence (CI) and develop competitive positioning and containment strategies. About You As this is a strategic area of investment for Global Rare Disease, direct experience working in the Sickle Cell Disease therapeutic area is required. Bachelor's degree and 5-10+ years of product/brand management, strategic marketing, or commercial/business development experience, ideally with product launch in the pharmaceutical or biopharmaceutical industry. Understanding of the Global healthcare environment. Ability to quickly absorb and communicate clinical data and publications to support business objectives. Product launch experience, preferably in hematology or rare disease, and experience developing Key Opinion Leaders (KOLs). Expertise in market research, creative development, and regulatory review/approval processes. Ability to interact widely and effectively across functions and with alliance partners. Demonstrated ability to understand and anticipate customer needs (internal and external). Strong project management skills with proven ability to manage agencies and budgets. Exceptional communication skills with proven ability to collaborate transversally. Analytical, strategic thinker with a demonstrated ability to synthesize complex information and communicate effectively. Ability to lead in an ambiguous environment across different functions and cultures. High level of interpersonal and communication skills; able to present effectively across organizational levels. Readiness to travel up to 40%. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/20/2025
Full time
Job Title: Global Director Market Development and Strategy - Sickle Cell Disease Location: Cambridge, MA About the Job This individual's primary role is commercial accountability for the Rilzabrutinib global market development strategy and market activation. The role is responsible for developing integrated marketing and educational strategies and tactics to support best-in-class commercialization of Rilzabrutinib for Sickle Cell Disease (SCD). A key responsibility will be to design and deliver both short-term and long-term marketing and educational strategies, programs, and tactics associated with marketing Rilzabrutinib for Sickle Cell Disease. This individual will also be responsible for implementing market shaping initiatives with health care providers, key hematology congresses, patient advocacy organizations, and other critical stakeholders in the provider and advocacy community. This role reports into the Global TA Head Rare Disease Launches and will be based in Cambridge, Massachusetts. This role will serve as the Commercial Lead on SCD Global Product Team (GPT). GPT serves as the central cross-functional governance body responsible for strategic oversight and coordination of a product's development journey from early-stage research through commercialization. This position will have direct interface with global thought leaders, patient advocacy associations, clinical development, Global Medical Leadership, Regulatory, Medical Affairs, Product Communications, and lead agency partners. This Sickle Cell Disease indication has blockbuster potential, and we are looking for an exceptional leader with a proven track record of building blockbuster brands. As key clinical development milestones occur, SCD will evolve into a focused Global Brand Team. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: Translate the science into actionable and impactful marketing and educational strategies and tactics that resonate with core physician and stakeholder audiences. Lead the development and delivery of a KOL- and customer-validated Rilzabrutinib disease and science story in partnership with Clinical Development and Global Medical Affairs. Provide oversight and commercial accountability for Global Corporate Affairs policy-shaping strategy and patient mobilization efforts to drive improved access to care for individuals with Sickle Cell Disease. Collaborate with Global Launch TA Head to develop the commercial ambition for the SCD Indication (short, mid, and long term) and deploy strategies to achieve business goals; act as the primary internal "champion" for "rilzabrutinib SCD indication" and represent the indication in presentations to senior management. Create a Global KOL communication platform and manage a KOL engagement plan. Lead global mapping, research, and execution of key thought leader influence and Centers of Excellence engagement strategies. Develop a Global Market Development launch readiness plan with ownership of specific pre-launch deliverables and KPIs. Design and execute the Global Peer-to-Peer education strategy and program along with outcomes measurement. Serve as the Global Marketing lead ensuring alignment across Global Medical Leadership, RML Teams, Publications, Outcomes, and other cross-functional partners. Build and maintain strong relationships with internal stakeholders and cross-functional teams that support the brand. Manage agencies and vendors to develop and execute tactical marketing and educational programs. Develop a comprehensive understanding of Sickle Cell Disease, the competitive landscape, and the broader market to design high-impact and differentiating market conditioning strategies. Serve as the Marketing lead for Sickle Cell Disease congresses (e.g., ASH, SCD-focused medical meetings, and other hematology events). Lead Advisory Board planning and execution, including management of physician working groups. Coordinate Competitive Intelligence (CI) and develop competitive positioning and containment strategies. About You As this is a strategic area of investment for Global Rare Disease, direct experience working in the Sickle Cell Disease therapeutic area is required. Bachelor's degree and 5-10+ years of product/brand management, strategic marketing, or commercial/business development experience, ideally with product launch in the pharmaceutical or biopharmaceutical industry. Understanding of the Global healthcare environment. Ability to quickly absorb and communicate clinical data and publications to support business objectives. Product launch experience, preferably in hematology or rare disease, and experience developing Key Opinion Leaders (KOLs). Expertise in market research, creative development, and regulatory review/approval processes. Ability to interact widely and effectively across functions and with alliance partners. Demonstrated ability to understand and anticipate customer needs (internal and external). Strong project management skills with proven ability to manage agencies and budgets. Exceptional communication skills with proven ability to collaborate transversally. Analytical, strategic thinker with a demonstrated ability to synthesize complex information and communicate effectively. Ability to lead in an ambiguous environment across different functions and cultures. High level of interpersonal and communication skills; able to present effectively across organizational levels. Readiness to travel up to 40%. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Description Job Summary Responsible for leading, planning, and supporting the delivery of high-quality nursing patient care services across the Heart Institute. Works directly with the Chief Nursing Officer, the Heart Institute Administrator, and other clinical leaders to plan, coordinate, implement, and evaluate nursing operations for assigned services/departments. Directs goals and objectives for the department(s) and projects/programs assigned in collaboration with the medical, clinical, and administrative leadership teams to ensure standards of professional practice, regulatory requirements, continuous performance improvement initiatives, financial accountability, and responsibility are optimized and in compliance. Collaborates with leaders and directs improvements in employee engagement, well-being, and patient family experience. Supports and upholds the Health System's Mission, Vision, Values, and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct. Job Specific Duties Responsible for developing and maintaining a capable nursing leadership team that is accountable for coordinated and efficient day-to-day operations, across the Heart Institute. Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high-performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention. Serve as a voting member of the Heart Institute Executive Committee (HIEC) representing nursing and overall service line short and long-term interests as they relate to clinical outcomes, staff engagement, and customer service. Collaborate with HIEC and divisional leaders to continually assess and provide strategic direction to meet projected volumes and resource needs. Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Develop and maintain relationships with key leaders across the organization to ensure collaborative partnerships that meet resource needs within all areas of scope. Lead or support departmental, service line, and/or organizational initiatives as requested in a manner that ensures continual focus on consumer needs and organizational priorities. Maintain presence within the national and international congenital heart disease community to ensure the Heart Institute, specifically Cardiac Nursing, is on the forefront of practice improvements and market changes. Ensure a high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice. Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops, reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as current evidence-based guidelines. Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements, and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities. Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager and Nursing Leaders to fulfill the requirements of the Magnet Certification. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction. Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets. Qualifications Minimum Job Requirements Master's Degree in Nursing or relevant health-related field from an accredited school Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment American Heart Association BLS - maintain active and in good standing throughout employment CCRN, CV-BC, CVRN-BC or related certification - maintain active and in good standing throughout employment within 6 months of hire 3-5 years of managerial experience in an acute care setting 2-4 years of pediatric experience Knowledge, Skills, and Abilities 4 years of pediatric cardiac experience highly preferred. NE-BC, NEA-BC or CENP certification preferred. 2 years of clinical and management experience in clinical areas of oversight. Ability to communicate effectively both verbal and written when representing the Nursing department. Analytical and fiscal abilities to administer complex budgets and short/long range goals. Support for professional and interdisciplinary research and educational activities through collaboration and leadership. Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates. Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers. Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization. Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction. Actively seeks out self-development and education opportunities. Job : Nursing - Management Department : NURSING ADMINISTRATION-50 Job Status :Full Time By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See Nicklaus Children's Hospital Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Healthcare,
10/20/2025
Full time
Description Job Summary Responsible for leading, planning, and supporting the delivery of high-quality nursing patient care services across the Heart Institute. Works directly with the Chief Nursing Officer, the Heart Institute Administrator, and other clinical leaders to plan, coordinate, implement, and evaluate nursing operations for assigned services/departments. Directs goals and objectives for the department(s) and projects/programs assigned in collaboration with the medical, clinical, and administrative leadership teams to ensure standards of professional practice, regulatory requirements, continuous performance improvement initiatives, financial accountability, and responsibility are optimized and in compliance. Collaborates with leaders and directs improvements in employee engagement, well-being, and patient family experience. Supports and upholds the Health System's Mission, Vision, Values, and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct. Job Specific Duties Responsible for developing and maintaining a capable nursing leadership team that is accountable for coordinated and efficient day-to-day operations, across the Heart Institute. Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high-performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention. Serve as a voting member of the Heart Institute Executive Committee (HIEC) representing nursing and overall service line short and long-term interests as they relate to clinical outcomes, staff engagement, and customer service. Collaborate with HIEC and divisional leaders to continually assess and provide strategic direction to meet projected volumes and resource needs. Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Develop and maintain relationships with key leaders across the organization to ensure collaborative partnerships that meet resource needs within all areas of scope. Lead or support departmental, service line, and/or organizational initiatives as requested in a manner that ensures continual focus on consumer needs and organizational priorities. Maintain presence within the national and international congenital heart disease community to ensure the Heart Institute, specifically Cardiac Nursing, is on the forefront of practice improvements and market changes. Ensure a high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice. Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops, reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as current evidence-based guidelines. Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements, and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities. Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager and Nursing Leaders to fulfill the requirements of the Magnet Certification. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction. Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets. Qualifications Minimum Job Requirements Master's Degree in Nursing or relevant health-related field from an accredited school Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment American Heart Association BLS - maintain active and in good standing throughout employment CCRN, CV-BC, CVRN-BC or related certification - maintain active and in good standing throughout employment within 6 months of hire 3-5 years of managerial experience in an acute care setting 2-4 years of pediatric experience Knowledge, Skills, and Abilities 4 years of pediatric cardiac experience highly preferred. NE-BC, NEA-BC or CENP certification preferred. 2 years of clinical and management experience in clinical areas of oversight. Ability to communicate effectively both verbal and written when representing the Nursing department. Analytical and fiscal abilities to administer complex budgets and short/long range goals. Support for professional and interdisciplinary research and educational activities through collaboration and leadership. Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates. Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers. Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization. Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction. Actively seeks out self-development and education opportunities. Job : Nursing - Management Department : NURSING ADMINISTRATION-50 Job Status :Full Time By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See Nicklaus Children's Hospital Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category:Healthcare,
