5 jobs found

Description Location: Ashford of Mt. Washington (Cincinnati, OH) Job Type: Full Time Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means A Unique Approach to Senior Living : Our associate's power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do T he Senior Living Sales Specialist is a key driver of occupancy and revenue growth, responsible for executing strategic sales and marketing initiatives, managing the full sales cycle, and fostering strong relationships with prospective residents and referral sources. This role ensures a seamless move-in experience and contributes to the overall success of the senior living community. Achieve and Sustain Occupancy Goals Develop and implement targeted sales strategies to meet or exceed budgeted occupancy levels through effective lead generation, conversion, and retention. Lead Discovery and Tour Experiences Conduct personalized discovery sessions and community tours for prospective residents and their families, highlighting the benefits and lifestyle offered. Coordinate personalized and professional tour experiences, including preparing a customized welcome sign at the community entrance to greet each prospective resident and their family. Develop and Execute Marketing Plans Create and implement quarterly marketing plans aligned with community goals and market trends. Coordinate Move-In Process Collaborate with the Executive Director and internal departments to manage all aspects of the move-in process, ensuring a smooth and welcoming transition. Ensure model rooms are consistently maintained to reflect a warm, inviting, and well-presented environment that shows the community's lifestyle and standards. Move in process - ensure the resident room is ready for move-in and ensure the name(s) are on the room(s). Conduct Market Research and Competitive Analysis Monitor local market conditions and competitor offers to inform sales strategies and identify opportunities for differentiation. Manage and Utilize CRM Effectively Maintain accurate and timely records in the customer relationship management (CRM) system, ensuring all leads, interactions, and follow-ups are documented and tracked. Leverage CRM data to prioritize outreach, schedule follow-ups, and analyze conversion metrics to improve sales performance. Participate in Daily Sales Huddles Engage in daily sales huddles with the Executive Director to review pipeline activity, discuss strategy, and align priorities. Update Forecast Tracker Maintain and regularly update the forecast tracker to reflect current lead status, projected move-ins, and occupancy trends. Complete Admissions Checklist and Paperwork Ensure all admissions-related documentation and checklists are completed accurately and in a timely manner for each new resident. Collaborate with the Business Office Manager, Director of Care, and other department heads. Work closely with internal teams to coordinate logistics, services, and communications related to resident move-ins and ongoing engagement. Plan and Host Marketing Events Organize and execute special events that promote the community, engage prospects, and strengthen referral relationships. Conduct External Business Development Activities Build and maintain relationships with local healthcare providers, organizations, and referral sources to drive external lead generation and community visibility. Organize and execute special events that promote the community, engage prospects, and strengthen referral relationships. Represent the community at local events and networking opportunities to enhance brand awareness and build referral partnerships. Budget Accountability Monitor and manage the departmental budget, ensuring cost-effective execution of sales and marketing initiatives. Additional Duties Perform other related responsibilities as assigned to support the overall success of the community. What We're Looking For Bachelor's degree in marketing, business, or a related field preferred Minimum of 2 years' experience in senior living sales and marketing. Knowledge of applicable laws and regulations governing senior living communities. Senior Living experience strongly preferred. Proven success in sales, preferably in senior living, healthcare, hospitality, or a relationship-driven industry Strong closing skills with the ability to achieve and exceed sales targets Excellent communication, presentation, and interpersonal skills Ability to build trust and rapport with seniors, families, and professional referral sources Highly organized with strong follow-up and time management skills Proficiency with CRM systems, Microsoft Office Suite, and digital communication tools Compassionate, empathetic, and motivated by helping others. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen .

NOW HIRING IN MECHANICSBURG, PA! Property Management, Inc. (PMI) is seeking an experienced and dynamic Multi-Site Community Director to oversee multiple residential communities in the Mechanicsburg, PA area. This full-time leadership role is responsible for managing day-to-day operations, ensuring exceptional resident experiences, and driving financial performance across assigned properties. As a Community Director, you will lead and mentor on-site teams, implement strategic initiatives, and maintain compliance with company standards and regulatory requirements. Your focus will be on fostering a positive community environment while achieving occupancy and revenue goals. About PMI: PMI is an employee-owned company with over 55 years of experience in the property management industry. We manage more than $4 billion in real estate assets and serve over 30,000 customers across 360 clients. When you join PMI, you become part of a supportive, team-oriented culture within a stable and growing organization. We offer opportunities for professional growth and development, and we take pride in making a meaningful impact in the communities we serve. APPLY Online: By clicking here. In Person: 350 Poplar Church Road, Camp Hill, PA 17011. Rate: Based on experience. Hours: Monday through Friday, 8:00 am - 5:00 pm. Benefits: We are an EMPLOYEE-OWNED COMPANY! Earn company stock at no cost to you. 401(k) with employer match. Medical/Dental/Vision insurances. Short-Term and Long-Term Disability options (some company paid!). Generous PTO. Paid Holidays. Employee bonus referral program. Advancement opportunities. Role and Responsibilities: Operational Leadership: Oversee daily operations for multiple residential communities in the Mechanicsburg area, ensuring compliance with company policies and regulatory standards. Team Management: Recruit, train, and mentor on-site staff, fostering a culture of collaboration, accountability, and exceptional customer service. Financial Performance: Develop and manage budgets, monitor financial reports, and implement strategies to achieve revenue, occupancy, and expense goals. Resident Relations: Ensure a positive living experience by addressing resident concerns promptly and maintaining high satisfaction levels. Marketing & Leasing: Drive occupancy through effective marketing strategies, community outreach, and oversight of leasing activities. Maintenance Oversight: Coordinate with maintenance teams to ensure timely completion of work orders, preventive maintenance, and property upkeep. Compliance & Risk Management: Maintain adherence to fair housing laws, safety standards, and company policies across all sites. Reporting & Analysis: Prepare and present operational and financial reports to senior management, identifying opportunities for improvement. Community Engagement: Promote a welcoming environment and organize resident events to strengthen community relationships. Prior experience in the multi-family housing industry. PA Real Estate License is a plus but not required. Excellent customer service and sales skills. Valid PA Drivers License and reliable transportation. High School Diploma/GED. PI37cb-2360

Description: The Pearl at Jamestown is seeking a Associate Executive Director to join the team. RELATIONSHIP The Associate Director reports directly to the Sr. Executive Director. This role is focused on Operations and Sales. PURPOSE The Associate Director is responsible for assisting the Executive Director with the overall leadership and management of the community. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors' lives we serve. Ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace. Responsibilities include but not limited to assisting in recruiting, hiring and training of associates in the community; completing staffing, scheduling, and daily reviews of timekeeping reports. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for financial management and systems related business processes such as: Payroll & Human Resources Administration and information Monitoring /Process and Systems Financial Systems Close and Management Business Processes -Key Controls Technical / Professional Knowledge of Quality Assurance. PRINCIPLE DUTIES AND RESPONSIBILITIES Resident Care Plans, organizes, develops, leads and assist the Executive Director with the overall management of the community in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations Participates in Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices and ensuring they are occurring regularly according to Phoenix schedule Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels Participates with the FED and Program & Outreach Coordinator to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available throughout the day and evening with resident care associate participation Partners with Food & Beverage Director, FED and POC to schedule and plan special event and ensure food & dining is properly incorporated into the appropriate dimensions of wellness Understands the recognition of resident changes in condition, takes appropriate action Participates in the facilitation of monthly resident Council Meeting Sales Participates in outside committees and organizations relevant to Resident Care and Alzheimer's/dementia care Demonstrates the ability to represent the community in a wide variety of public settings, including, but not limited to, making presentations to large groups and meeting community professional and government leaders Provides assistance to the Community Relations Director and Executive Director with communicating with prospective residents & family members about Phoenix's philosophy with regard to personalizing services and incorporating all dimensions of Wellness into our care and services provided Strategy/Financial Implements guidelines, standards, and practices for Resident Care and programming Implements and monitors ongoing quality improvement programs for resident services Adhere to community budget and participates throughout the financial/budget process Sets up ongoing procedures to collect and review information needed to assist with billing and accounting support services to meet business performance results, deadlines and reporting Reviews monthly financial statements with the ED, implements plans of action for deficiencies Participates in a support function for the ED in the managing/submittal process of monthly expenses and budget data, timely per Phoenix policies and internal business controls Supports the ED in striving to improve profitability year over year in line with owner expectations Supports the ED in following the key areas to ensure the community is: Meeting NOI/house profit expectations Meeting occupancy expectations Achieving and executing consistent labor schedules seven (7) days a week Driving ownership with the department leaders Structure Sets standards for resident service delivery including recommendation on staffing levels and roles and responsibilities and program differentiation and implementation Reviews, reads, notates, and initializes communication log to document and learn about pertinent information and any resident's physical and behavioral changes Participates in risk management meetings Responsible for developing resident schedules for bathing and laundry Talent Development Determines and implements activities geared towards leadership development among all associates. Is responsible supporting the ED with the onboarding and oversight of all department directors and focuses on decreasing turnover and increasing retention of solid talent Assist with establishing career growth development plans for the department directors and provides guidance and support throughout their professional development Training Partners in the delivery and participation in Phoenix Academy training and self-study programs during the required time-frame. Completes All Core Phoenix Academy, job specific and management training in the timeframe designated Completes all training required by the state or other regulating authorities including ongoing training per regulation Communication Communicates regularly with families, physicians and all support services as appropriate Ensures residents and families are educated about residents' rights Consults Human Resources before terminating an associate Creates and maintains a warm professional environment Assures that all staff is fully informed on the answers to the most frequently asked questions by residents , families, and prospective families Participates in regularly scheduled meetings with, Executive Director, department directorsand associates Maintains appropriate communication with the Executive Director Possesses excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population Proactively communicates trends, best practices and current assisted living events to all associates Compliance/Safety Ensures compliance with state assisted living regulations Participates in the creation and monitors community correction plans Monitors the quality of care within the community Remains updated and communicates state regulation changes to all associates Ensures compliance with all state and federal regulations (i.e. OSHA) Acts as Lead in an emergency (e.g. elopement, fire, disaster, etc.) according to the chain of authority identified in the community disaster plan Participates in the risk management programs Human Resources Assist ED and Department Directors with Interviews for all community positions Assists with active recruitment of open positions Participates in department directors development plans and/or action plans Fosters department directors' growth Takes corrective action and disciplines associates verbally and in writing if necessary Provides input regarding Resident Care staff reassignments or terminations in coordination with Human Resources and Executive Director Maintain the appropriate level of part-time staff and staff peak activity periods Creates and maintains team member personnel information in appropriate systems Ensure associates follow Federal, State, Local and Phoenix timekeeping policies in recording/punching hours worked Processes payroll and follows established business processes and daily processing activities; submit accurate bi-weekly payroll by established schedule Coordinates, maintains and updates associate benefit administration and is a resource to direct associates for answers and resolutions Completes payroll reconciliation Processes and manages unemployment and worker's compensation claims and updates claim activity as needed Maintains training compliance records, performance appraisal records and ongoing data in the training tracking system Problem Solving/ Decision Making/ Financial Strategizes with the Executive Director about best actions to take to address cluster business challenges Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving. Assist the Executive Director in completing the annual budget Understands and manages the department budget to include labor and other expenses and its impact on the community's bottom line Reviews monthly financial statements and implements plans of actions around deficiencies Process and submit monthly expenses and budget data timely per Phoenix policies and internal business controls Understands the internal cost associated with all Phoenix resident care programs Requirements: EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION Education: Bachelor's degree in Business Administration, Human Resources Administration, Accounting . click apply for full job details

About Morada Senior Living: Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, which was built on our "Pillars of Excellence," employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for an Executive Director to join our team. Responsibilities: Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations. Communicates and models a clear, customer focused vision, based upon a resident centered model of care. Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position. Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins. Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance. Ensures all resident administrative files are well maintained, current and in compliance with state regulations. Meets the financial targets with the goal to maximize capital partners' return. Functional knowledge of all operating programs including memory care, clinical, dining and social programs. Prepares, adheres to the community budget. Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. Reviews monthly financial statements, implements plans of action for deficiencies. Manages key, non-labor operating costs in line with budgeted levels. Processes and submits monthly expenses and budget data timely per policies and internal business controls. Meets NOI and occupancy expectations. Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget. Qualifications: Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field. Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries. Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline. Previous sales experience preferred. Demonstration of success in managing operating expenses. Administrator License/certification Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well. If having a direct impact on the lives of others is appealing to you, apply today and join our team! No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V

Whats the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. Whats more, you are part of an extraordinary company one thats investing in the future of senior living by investing in you. Dont just do a job. Be part of an extraordinary life.Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in more than 225 locations in 27 states and seven Canadian provinces. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.-Supervise, develop, and schedule the resident services staff according to Atrias policies, procedures and standards.-Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.-Perform assessments and reassessments to determine resident needs and establish appropriate service plans.-Operate the Resident Services Department within budget and according to Atrias policies, procedures and standards.-Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and atria policies.-Act as a contact for issues related to resident care within the community.-Ensure adherence to company policy and State Health and Safety Codes, and federal regulations for assisted living communities.-Schedule and supervise staff; available to cover staffing when needed.-Administer medications as allowed per state specific guidelines when required.-Provide activities of daily living assistance to the residents as needed.-Provide training and orientation to new assisted living staff members and ongoing training to current staff members.-Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective and respectful manner as needed.-Support hospitality, leasing, and sales processes with promotion of a positive image of Atria.-(Clinical Related Matters) Partner with the Life Guidance Director in maintaining active community and professional ties with clinical and non-clinical contacts.-(Clinical Related Matters) Partner with the Life Guidance Director in acting as a contact for issues related to resident care within the community.-Partner with and otherwise assist the Life Guidance Director in supervising, developing, and scheduling the staff according to Atrias policies, procedures and standards.-Partner with and otherwise assist the Life Guidance Director in establishing and maintaining a medication system which adheres to state, federal and company laws, regulations and guidelines.-Partner with the Life Guidance Director in providing training and orientation to new assisted living staff members and ongoing training to current staff members.-Deliver and attend required training for self and employee partners.-Maintain positive relations with residents families and physicians.-Maintain active community and professional ties.-May drive company vehicle from community to social and other various destinations (only if required by community).-May perform other duties as assigned.