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Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Irving, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Dallas, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Grand Prairie, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Plano, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Fort Worth, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Parkland Health & Hospital System
Director, Payment Integrity - Hybrid
Parkland Health & Hospital System Arlington, Texas
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
10/20/2025
Full time
Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day. Primary Purpose Provides leadership oversight and directs the operations for the Program Integrity department and associated functions with focus on claims editing, fraud, waste, and abuse (FWA) prevention, and payment accuracy. Accountable for supporting Parkland Community Health Plan's (PCHP) commitment to operational excellence, cost containment, and adherence to state and federal requirements. As the Director of Payment Integrity/Program Integrity, this is a great opportunity to join PCHP. We prioritize our Members, foster creativity and innovation, and simplify the Provider experience. Minimum Specifications Education Bachelor's degree in business administration, healthcare Administration, or related discipline required. Experience Required Five (5) years of management experience required. Eight (8) years of experience in Payment Integrity Audit and Recovery with knowledge of audit strategies such as Data Mining, Clinical Medical Record Review, and Bill Audit Recovery/Program Integrity experience preferred. 2 years of experience in a Managed Care health plan or state agency required Knowledge of ICD-10 and CPT/HCPC coding guidelines and terminology required. Preferred 5 Years of Texas Medicaid, Managed Care Health Plan or State agency experience preferred. Equivalent Education and/or Experience Eight (8) years of experience in a comparable position working in Texas Medicaid or Medicaid Managed Care may be considered in lieu of a bachelor's degree. Certification/Registration/Licensure Project management or Six Sigma certification preferred. Required Tests for Placement Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Develops policies and procedures for an effective program integrity program that aligns with State and Federal laws. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments. May do all or some of the following in relation to cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments applicable to Medicaid, CHIP, Medicare, and Marketplace claims. Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or another research. Maintains and reconciles department reports for outstanding payments identified, collected, past-due, uncollectable, and auto-payment recoveries. Assists with Coordination of Benefit, eligibility, DRG validation. Responsible for complex issues such as coordination of benefits and medical policies. Works closely with departments within the health plan to identify and correct contractual issues when applicable. May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required. Prepares and provides write-off documents that are deemed uncollectible, or collection efforts are exhausted for write-off approval. Works with Finance to complete accurate and timely posting of provider and vendor refund checks and manual check requests to reimburse providers. Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Reviews and conducts analysis of claims and medical records prior to payment and uses required systems/tools to accurately document determinations and continue to next step in the claim's lifecycle. Research new healthcare related questions as necessary to aid in investigations and stays abreast of current medical coding and billing issues, trends, and changes in laws/regulations. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern. Recommends possible interventions for loss control and risk avoidance based on the outcome of the investigation. Prepare and deliver clear, concise, and actionable reports and presentations to executive leadership. Strategy Leads the strategy, implementation, and oversight of programs that assure provider payments are appropriate and accurately reflect the plan's policies, provider contracts, and member benefits. Quality Integrates health literacy principles into all communication including Members and Providers. Supports strategies that meet clinical, quality and network improvement goals. Promotes the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develops processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Operationally responsible for the financial performance of assigned area(s). Promote activities to achieve operational efficiency. Manage the approved budget through frequent and regular monitoring. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Manage staffing levels within established targets. Talent Management Recruits and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promotes and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensures Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conducts regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentors, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensures employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. . click apply for full job details
Assistant Director of Career and Leadership Success (Internships & Career Programming)
Rollins College Winter Park, Florida
Assistant Director of Career and Leadership Success (Internships & Career Programming) Job Summary: Join the Crummer Graduate School of Business ! We are seeking an Assistant Director of Career and Leadership Success to join our dynamic Student Success team. This role will focus on internship coordination and career programming, helping graduate students build meaningful professional pathways and leadership skills. The Assistant Directors of Career and Leadership Success in Crummer's Student Success Office support the holistic development, engagement, and academic success of students in Crummer's Early Advantage and Accelerated MBA programs. The staff in these positions provide individualized and group advising, coordinate mentoring, manage the internship program, and serve as a key resource for student organizations and associations. These roles ensure students are prepared academically, professionally, and personally for success with a focus on decision-making, academic planning, the development of and articulation of career competencies, and connections with industry opportunities. Career & Leadership Success Essential Job Functions: Manage the Crummer EA and Accelerated MBA internship program, matching student/candidates and industry partners. Teach one or more sections for the MBA Career Strategies I course for Early Advantage MBA Cohorts Assist in coordinating guest speakers, symposiums, speaker series, employer panel presentations and targeted career fairs and networking events including publicity, recruiter development, space reservations, parking and logistics, catering, and other duties as needed. Collaborate and meet regularly, with faculty, staff, alumni, students/student organizations to exchange ideas, assess and market programs and provide data on leadership and career development trends and outcomes Provide 1:1 and group advising for career and leadership development, as well as for electives and concentrations to Early Advantage (EA) and Accelerated (A) MBA Cohorts Co-Lead the annual awards ceremony recognizing mentors, student organization and associations, Truist Distinguished Leader of Merit Program participants, etc. Internships & Career Programming Responsibilities: Oversee and manage the Crummer Internship Program for EA and A cohorts, supporting the goal of 100% placement by required deadlines. Develop and maintain the internship process, including employer meetings, tracking documentation, and monitoring student assignments. Host at least three career workshops and one networking event per semester to support student career readiness, researching hiring practices, employment trends, and labor issues to inform career programming. Assist in the development of employer outreach initiatives, resources, and career planning materials. Minimum Qualifications & Education: Bachelor's degree from an accredited university or college. At least 2 years of experience in student success, academic advising, career services, internship coordination or related areas. Demonstrated ability to advise and support student organizations and leadership development initiatives. Experience managing internships, mentoring, or student engagement programs. Preferred Qualifications: Masters degree in Higher Education, Student Affairs, Business, or related field. Knowledge, Skills, and Abilities: Strong communication, collaboration, and organizational skills. Proficiency with student information systems (e.g., Slate, Banner, Canvas) and data management. Student-centered approach with a focus on holistic development. Strong advising and mentoring skills. Event planning and program coordination expertise. Ability to manage multiple priorities in a dynamic environment. Work Environment: Campus-based, front-facing customer service position, working in an office environment. Regular use of a computer and databases. Must be able to work flexible hours, which include evenings and weekends, based on business needs. Instructions to Applicants: To apply, please submit an application and upload the following materials: Resume Cover Letter Screening of applications will begin immediately and continue until the position is filled. Benefits & Perks: 25 Days - Paid Time Off (vacation, sick and personal time) 10 Days - Paid Holidays 5 Days - Paid College Closure Days Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire) 100% Employer-Funded Health Reimbursement Account ($125+/month) 100% Employer-Paid Short & Long Term Disability Insurance Domestic Partner Benefits 11.5% Employer Retirement Contributions Discounted On-Campus Dining Meal Plans Free On-Campus Parking Free Access to Campus Amenities (gyms, pools, library, sporting events and more) Free Full Tuition for Employees and their Families Pet Insurance 100% Employer-Funded Employee Assistance Program Flexible Spending Accounts Award-Winning Wellbeing Programs Plus More! Additional Perks: Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more) Free E-Training Courses & Professional Development Opportunities IT Software & Laptop Discounts (Apple, Lenovo, and more) College Bookstore Discounts Annual Service Awards & Recognition Programs Discover what it's like to live in Orlando: Live, Work, Play and Learn Plus More! Rollins offers a competitive salary, along with our generous benefits package! Click here to review our full benefits package . Our Service Excellence Philosophy: At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience. Click here to learn more about our commitment to Service Excellence at Rollins College! Equal Employment Opportunity: Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here . Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to . Employment Eligibility: All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the $100,000 payment accompanying new H-1B visa petitions. FLSA Status: Exempt Service Months: 12 To apply, visit Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-65712b88826d364fac5a26b149daa9ba
10/20/2025
Full time
Assistant Director of Career and Leadership Success (Internships & Career Programming) Job Summary: Join the Crummer Graduate School of Business ! We are seeking an Assistant Director of Career and Leadership Success to join our dynamic Student Success team. This role will focus on internship coordination and career programming, helping graduate students build meaningful professional pathways and leadership skills. The Assistant Directors of Career and Leadership Success in Crummer's Student Success Office support the holistic development, engagement, and academic success of students in Crummer's Early Advantage and Accelerated MBA programs. The staff in these positions provide individualized and group advising, coordinate mentoring, manage the internship program, and serve as a key resource for student organizations and associations. These roles ensure students are prepared academically, professionally, and personally for success with a focus on decision-making, academic planning, the development of and articulation of career competencies, and connections with industry opportunities. Career & Leadership Success Essential Job Functions: Manage the Crummer EA and Accelerated MBA internship program, matching student/candidates and industry partners. Teach one or more sections for the MBA Career Strategies I course for Early Advantage MBA Cohorts Assist in coordinating guest speakers, symposiums, speaker series, employer panel presentations and targeted career fairs and networking events including publicity, recruiter development, space reservations, parking and logistics, catering, and other duties as needed. Collaborate and meet regularly, with faculty, staff, alumni, students/student organizations to exchange ideas, assess and market programs and provide data on leadership and career development trends and outcomes Provide 1:1 and group advising for career and leadership development, as well as for electives and concentrations to Early Advantage (EA) and Accelerated (A) MBA Cohorts Co-Lead the annual awards ceremony recognizing mentors, student organization and associations, Truist Distinguished Leader of Merit Program participants, etc. Internships & Career Programming Responsibilities: Oversee and manage the Crummer Internship Program for EA and A cohorts, supporting the goal of 100% placement by required deadlines. Develop and maintain the internship process, including employer meetings, tracking documentation, and monitoring student assignments. Host at least three career workshops and one networking event per semester to support student career readiness, researching hiring practices, employment trends, and labor issues to inform career programming. Assist in the development of employer outreach initiatives, resources, and career planning materials. Minimum Qualifications & Education: Bachelor's degree from an accredited university or college. At least 2 years of experience in student success, academic advising, career services, internship coordination or related areas. Demonstrated ability to advise and support student organizations and leadership development initiatives. Experience managing internships, mentoring, or student engagement programs. Preferred Qualifications: Masters degree in Higher Education, Student Affairs, Business, or related field. Knowledge, Skills, and Abilities: Strong communication, collaboration, and organizational skills. Proficiency with student information systems (e.g., Slate, Banner, Canvas) and data management. Student-centered approach with a focus on holistic development. Strong advising and mentoring skills. Event planning and program coordination expertise. Ability to manage multiple priorities in a dynamic environment. Work Environment: Campus-based, front-facing customer service position, working in an office environment. Regular use of a computer and databases. Must be able to work flexible hours, which include evenings and weekends, based on business needs. Instructions to Applicants: To apply, please submit an application and upload the following materials: Resume Cover Letter Screening of applications will begin immediately and continue until the position is filled. Benefits & Perks: 25 Days - Paid Time Off (vacation, sick and personal time) 10 Days - Paid Holidays 5 Days - Paid College Closure Days Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire) 100% Employer-Funded Health Reimbursement Account ($125+/month) 100% Employer-Paid Short & Long Term Disability Insurance Domestic Partner Benefits 11.5% Employer Retirement Contributions Discounted On-Campus Dining Meal Plans Free On-Campus Parking Free Access to Campus Amenities (gyms, pools, library, sporting events and more) Free Full Tuition for Employees and their Families Pet Insurance 100% Employer-Funded Employee Assistance Program Flexible Spending Accounts Award-Winning Wellbeing Programs Plus More! Additional Perks: Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more) Free E-Training Courses & Professional Development Opportunities IT Software & Laptop Discounts (Apple, Lenovo, and more) College Bookstore Discounts Annual Service Awards & Recognition Programs Discover what it's like to live in Orlando: Live, Work, Play and Learn Plus More! Rollins offers a competitive salary, along with our generous benefits package! Click here to review our full benefits package . Our Service Excellence Philosophy: At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience. Click here to learn more about our commitment to Service Excellence at Rollins College! Equal Employment Opportunity: Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here . Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to . Employment Eligibility: All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the $100,000 payment accompanying new H-1B visa petitions. FLSA Status: Exempt Service Months: 12 To apply, visit Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-65712b88826d364fac5a26b149daa9ba
University of California, Berkeley
Associate Director (0462U), Major Gifts, New York Region - 75402
University of California, Berkeley San Francisco, California
Associate Director (0462U), Major Gifts, New York Region - 75402 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview University Development and Alumni Relations (UDAR), increases support for and enhances knowledge of UC Berkeley through communications, public outreach, and fundraising. UDAR is responsible for fundraising and donor engagement, and works to strengthen unit development offices by consulting and partnering with campus fundraisers. UDAR also handles a range of central activities and services encompassing events, communications, stewardship, prospect development, gift management, database management, and more. The Major Gifts team within UDAR works to secure philanthropic support among University alumni, parents, and friends across a range of geographical regions with a focus on gifts in the $100,000 - $5 million range. Geographically, the regional areas of focus of the team are Southern California, the greater Bay Area/Northern California region, Texas and Florida, and the Northeast. There are 18 staff on the Major Gifts team, including one Deputy Director and three senior development directors in charge of each of the three regions, as well as gift officers and professional administrative staff. Position Summary This position is focused on major gift and principal level fundraising from alumni, parents, and friends on the East Coast, with a focus on the tri-state area and on behalf of all of campus. The Associate Director, New York Region is an East Coast-based position with a focus on the tri-state region. This position will be a leader with a high degree of knowledge in the overall field and recognized expertise in fundraising. This position includes formulating fundraising strategies including planning, organizing, and directing complex large-scale fundraising strategies which include multiple components. These results have a major impact on the overall program goals and assignments and are typically at the major gifts level, including managing a portfolio of donors capable of giving gifts of $250k+, with many solicitations focused on $1M+. This position may attend functions, meetings, and serve on internal / external committees as a location representative. This position is expected to raise gift dollar amounts as established with an overall goal to achieve a minimum of $1M, and actual goals will be determined based on the portfolio pipeline. Application Review Date The First Review Date for this job is: January 22, 2025 Responsibilities Develops and manages a dynamic portfolio of around 120 University prospects to identify, qualify, cultivate, solicit and steward prospective and current donors. Prospects may include alumni, parents, friends, and corporate and foundation prospects. Plans, organizes, and directs large-scale, fundraising plans which include multiple campus and alumni stakeholders. Writes proposals for solicitation of individual, corporate, and / or foundation prospects. Helps to manage and directly staff campus leadership travel including Chancellor, Vice Chancellors, Deans and Faculty. May serve as an expert or lead development professional in a specific academic discipline on behalf of campus units. Ensures that predetermined fundraising goals are met and implements program activities to achieve these goals, with a minimum of $1M raised annually. Evaluates programs using data analyses and regional expertise, including planning and evaluating solicitation programs and making recommendations for improvements. Results have a major impact on the overall goals of the program. Recruits key volunteers who assist in advancement efforts. May oversee the work of professional and support staff involved in the implementation of multi-component fundraising programs. May attend functions, meetings and serve on internal / external committees as a representative of the location. Required Qualifications Minimum of three years of leadership level or major gift level fundraising experience, demonstating advanced knowledge of all aspects of fundraising, donor relations, and public relations concepts, principles, procedures, and techniques. Demonstrates and has experience using advanced working knowledge of all aspects of the tri-state region, including current issues of concern for both the campus and / or throughout higher education generally. Applies advanced working knowledge of public higher education institutions, its vision, mission, goals, objectives, achievements and infrastructure. Uses advanced working knowledge of applicable laws, rules, regulations, policies, etc. Advanced written, oral and interpersonal communication skills, including political acumen, to establish and maintain good working relationships throughout the organization and with outside constituencies. Ability to make persuasive and compelling presentations of goals and objectives for UC Berkeley in order to secure major philanthropic gifts. Advanced organizational, analytical and critical thinking skills, including skill in creative and effective decision-making and problem identification / avoidance / resolution, and strong project management skills. Very strong skills in maintaining confidentiality. Education Level Bachelor's degree in related area and / or equivalent experience / training Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $123,000 - $137,000, commensurate with experience. This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. This position is exempt and paid monthly. This position is based 100% remotely, with a strong preference for being on the East Coast. Travel requirements are 20% of time. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities, department needs and travel expectations, and are subject to change. Other Information This position is not eligible for Visa Sponsorship. How to Apply To apply, please submit your resume and cover letter. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. . click apply for full job details
10/20/2025
Full time
Associate Director (0462U), Major Gifts, New York Region - 75402 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview University Development and Alumni Relations (UDAR), increases support for and enhances knowledge of UC Berkeley through communications, public outreach, and fundraising. UDAR is responsible for fundraising and donor engagement, and works to strengthen unit development offices by consulting and partnering with campus fundraisers. UDAR also handles a range of central activities and services encompassing events, communications, stewardship, prospect development, gift management, database management, and more. The Major Gifts team within UDAR works to secure philanthropic support among University alumni, parents, and friends across a range of geographical regions with a focus on gifts in the $100,000 - $5 million range. Geographically, the regional areas of focus of the team are Southern California, the greater Bay Area/Northern California region, Texas and Florida, and the Northeast. There are 18 staff on the Major Gifts team, including one Deputy Director and three senior development directors in charge of each of the three regions, as well as gift officers and professional administrative staff. Position Summary This position is focused on major gift and principal level fundraising from alumni, parents, and friends on the East Coast, with a focus on the tri-state area and on behalf of all of campus. The Associate Director, New York Region is an East Coast-based position with a focus on the tri-state region. This position will be a leader with a high degree of knowledge in the overall field and recognized expertise in fundraising. This position includes formulating fundraising strategies including planning, organizing, and directing complex large-scale fundraising strategies which include multiple components. These results have a major impact on the overall program goals and assignments and are typically at the major gifts level, including managing a portfolio of donors capable of giving gifts of $250k+, with many solicitations focused on $1M+. This position may attend functions, meetings, and serve on internal / external committees as a location representative. This position is expected to raise gift dollar amounts as established with an overall goal to achieve a minimum of $1M, and actual goals will be determined based on the portfolio pipeline. Application Review Date The First Review Date for this job is: January 22, 2025 Responsibilities Develops and manages a dynamic portfolio of around 120 University prospects to identify, qualify, cultivate, solicit and steward prospective and current donors. Prospects may include alumni, parents, friends, and corporate and foundation prospects. Plans, organizes, and directs large-scale, fundraising plans which include multiple campus and alumni stakeholders. Writes proposals for solicitation of individual, corporate, and / or foundation prospects. Helps to manage and directly staff campus leadership travel including Chancellor, Vice Chancellors, Deans and Faculty. May serve as an expert or lead development professional in a specific academic discipline on behalf of campus units. Ensures that predetermined fundraising goals are met and implements program activities to achieve these goals, with a minimum of $1M raised annually. Evaluates programs using data analyses and regional expertise, including planning and evaluating solicitation programs and making recommendations for improvements. Results have a major impact on the overall goals of the program. Recruits key volunteers who assist in advancement efforts. May oversee the work of professional and support staff involved in the implementation of multi-component fundraising programs. May attend functions, meetings and serve on internal / external committees as a representative of the location. Required Qualifications Minimum of three years of leadership level or major gift level fundraising experience, demonstating advanced knowledge of all aspects of fundraising, donor relations, and public relations concepts, principles, procedures, and techniques. Demonstrates and has experience using advanced working knowledge of all aspects of the tri-state region, including current issues of concern for both the campus and / or throughout higher education generally. Applies advanced working knowledge of public higher education institutions, its vision, mission, goals, objectives, achievements and infrastructure. Uses advanced working knowledge of applicable laws, rules, regulations, policies, etc. Advanced written, oral and interpersonal communication skills, including political acumen, to establish and maintain good working relationships throughout the organization and with outside constituencies. Ability to make persuasive and compelling presentations of goals and objectives for UC Berkeley in order to secure major philanthropic gifts. Advanced organizational, analytical and critical thinking skills, including skill in creative and effective decision-making and problem identification / avoidance / resolution, and strong project management skills. Very strong skills in maintaining confidentiality. Education Level Bachelor's degree in related area and / or equivalent experience / training Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $123,000 - $137,000, commensurate with experience. This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits. This position is exempt and paid monthly. This position is based 100% remotely, with a strong preference for being on the East Coast. Travel requirements are 20% of time. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities, department needs and travel expectations, and are subject to change. Other Information This position is not eligible for Visa Sponsorship. How to Apply To apply, please submit your resume and cover letter. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. . click apply for full job details
Child Welfare Consultant
Lutheran Services Florida Tampa, Florida
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/20/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Northrop Grumman
Digital FPGA Engineer Level 3 (AHT)
Northrop Grumman Los Angeles, California
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman's Defense Systems is currently seeking a Digital FPGA Engineer Level 3 with the desire to learn new technologies to join our innovative Digital Technologies Organization to help develop, enhance, and maintain FPGA designs on cutting edge products and systems. As a Digital FPGA Engineer at Northrop Grumman, you will have a challenging and rewarding opportunity to be a part of our Enterprise-wide digital transformation. Through the use of Model-based Engineering, DevSecOps and Agile practices we continue to evolve how we deliver critical national defense products and capabilities for the warfighter. Our success is grounded in our ability to embrace change, move quickly and continuously drive innovation. The selected individual will work on FPGA and ASIC Design across the full product life cycle process. In this capacity, you will utilize your working knowledge of digital signal processing and digital interfaces. This role will support the ARRGM-ER program within the Advanced Weapons Business Unit in Northridge, CA . This position requires the selected candidate to work on-site in Northridge; CA on a 9/80 schedule . Telework is not available for this position. Relocation assistance, although not guaranteed, may be available. Roles and Responsibilities: Responsible for research, design, and development for complex high speed digital designs. Support the implementation of digital FPGA hardware architecture and algorithms. Collaborate with Systems Engineering to ensure firmware design meets system level requirements, review designs and analysis. Basic Qualifications Digital FPGA Engineer Level 3: Bachelor's degree in electrical engineering or other STEM discipline with 5 years of digital verification engineering experience using industry standard simulation tools; 3 years with an MS degree Must have hands on FPGA design experience with VHDL and/or Verilog within the past 3 years. Experience with AMD/Xilinx and/or Intel/Altera SoC FPGAs Experience with Electronic Design Automation (EDA) Tools: Vivado, Quartus, and QuestaSim Must have an active DoD Secret Clearance to start Preferred Qualifications Digital FPGA Engineer Level 3: Experience with DSP, MATLAB, and SimuLink Knowledgeable in FPGA physical constraints and achieving timing closure. Experience with board or system level debug using test equipment such as oscilloscopes and logic analyzers. Generation of Test Benches and support of formal VHDL Verification Experience in high-speed FPGA implementation such as AXI, DMA, and Ethernet Strong design skills in VHDL and/or Verilog Experience in debugging FPGA applications using Altera signal tap or Xilinx ILA Experience with PCB schematics Primary Level Salary Range: $121,400.00 - $182,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/19/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman's Defense Systems is currently seeking a Digital FPGA Engineer Level 3 with the desire to learn new technologies to join our innovative Digital Technologies Organization to help develop, enhance, and maintain FPGA designs on cutting edge products and systems. As a Digital FPGA Engineer at Northrop Grumman, you will have a challenging and rewarding opportunity to be a part of our Enterprise-wide digital transformation. Through the use of Model-based Engineering, DevSecOps and Agile practices we continue to evolve how we deliver critical national defense products and capabilities for the warfighter. Our success is grounded in our ability to embrace change, move quickly and continuously drive innovation. The selected individual will work on FPGA and ASIC Design across the full product life cycle process. In this capacity, you will utilize your working knowledge of digital signal processing and digital interfaces. This role will support the ARRGM-ER program within the Advanced Weapons Business Unit in Northridge, CA . This position requires the selected candidate to work on-site in Northridge; CA on a 9/80 schedule . Telework is not available for this position. Relocation assistance, although not guaranteed, may be available. Roles and Responsibilities: Responsible for research, design, and development for complex high speed digital designs. Support the implementation of digital FPGA hardware architecture and algorithms. Collaborate with Systems Engineering to ensure firmware design meets system level requirements, review designs and analysis. Basic Qualifications Digital FPGA Engineer Level 3: Bachelor's degree in electrical engineering or other STEM discipline with 5 years of digital verification engineering experience using industry standard simulation tools; 3 years with an MS degree Must have hands on FPGA design experience with VHDL and/or Verilog within the past 3 years. Experience with AMD/Xilinx and/or Intel/Altera SoC FPGAs Experience with Electronic Design Automation (EDA) Tools: Vivado, Quartus, and QuestaSim Must have an active DoD Secret Clearance to start Preferred Qualifications Digital FPGA Engineer Level 3: Experience with DSP, MATLAB, and SimuLink Knowledgeable in FPGA physical constraints and achieving timing closure. Experience with board or system level debug using test equipment such as oscilloscopes and logic analyzers. Generation of Test Benches and support of formal VHDL Verification Experience in high-speed FPGA implementation such as AXI, DMA, and Ethernet Strong design skills in VHDL and/or Verilog Experience in debugging FPGA applications using Altera signal tap or Xilinx ILA Experience with PCB schematics Primary Level Salary Range: $121,400.00 - $182,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Family Services Case Manager
Lutheran Services Florida Tampa, Florida
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/19/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Coordinator, Fan Engagement Athletics
Johnson County Community College Overland Park, Kansas
Johnson County Community College Position: Coordinator, Fan Engagement Athletics Department: Student Success & Engagement Type of Position: Part-time Regular Exemption Status: Non-Exempt Work Schedule, Hours per week: Varies depending on department needs, 25 hours per week Starting Salary Range: $18.22-$23.31 and determined based on relevant years of work experience provided on application and resume. Benefits Category For Part time Regular Employees Optional Retirement plan access Personal annual leave 14 days of paid holidays Full tuition reduction for JCCC credit courses (for employee and eligible dependents) And many more! Additional Incentives: Free access to the Gym on campus for all employees and dependents Discount to the Hiersteiner Child Development Center Snow days Professional development funding and training opportunities Mentorship program Recognition and awards programs Employee wellness programs Position Summary: Promote all athletic teams at Johnson County Community College (JCCC) by focusing on increased attendance and fan engagement while continually improving the overall experience within the guidelines, rules, and regulations of JCCC, the Kansas Jayhawk Community College Conference (KJCCC), and the National Junior College Athletic Association (NJCAA). Required Qualifications: Requires a bachelor's degree and 4+ years of relevant experience. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Current CPR and First Aid Certification required. To be considered for this position we will require an application, resume, and cover letter. Unofficial transcripts are required for all Adjunct faculty and Faculty positions. Position Details: Job duties include but are not limited to: Responsible for all student/community engagement and promotional efforts with JCCC student activity leadership to develop strategies and goals. Coordinate with communications, media production, and event management to ensure the fan experience is a priority at all home athletic events. Write scripts and direct in-game timing and execution of promotions, video board features (where available), music, public address reads, and other elements during the competitive season. Assist with the concept-creation and execution of sport-specific sponsorship elements to create an engaging in-game atmosphere for fans and student-athletes. Develop innovative ways to promote JCCC athletic teams and branding while utilizing emerging technology. Partner with student and campus organizations to drive student engagement and attendance. Assist in the execution of Academic Awards Night, End of Season Banquet, and Hall of Fame events. Prepare and manage external vendor contracts and payments. Collaborate with team members to ensure smooth operations and event success. Design and implement effective social media campaigns and local media marketing. Coordinate all signage designs promoting home contests. Assist with annual budget preparation and track and monitor expenditures. Other duties as assigned. About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm. Mission: JCCC inspires learning to transform lives and strengthen communities. Vision: JCCC will be an innovative leader in equitable student access, learning and success Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator ( ), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, ; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: ,Facsimile: , Email to: . Disclosure: If you need any assistance throughout the search process, please reach out to the . In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting. If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at , or email . To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7ee7ba944f1f4048ac709c3a59286d7f
10/19/2025
Full time
Johnson County Community College Position: Coordinator, Fan Engagement Athletics Department: Student Success & Engagement Type of Position: Part-time Regular Exemption Status: Non-Exempt Work Schedule, Hours per week: Varies depending on department needs, 25 hours per week Starting Salary Range: $18.22-$23.31 and determined based on relevant years of work experience provided on application and resume. Benefits Category For Part time Regular Employees Optional Retirement plan access Personal annual leave 14 days of paid holidays Full tuition reduction for JCCC credit courses (for employee and eligible dependents) And many more! Additional Incentives: Free access to the Gym on campus for all employees and dependents Discount to the Hiersteiner Child Development Center Snow days Professional development funding and training opportunities Mentorship program Recognition and awards programs Employee wellness programs Position Summary: Promote all athletic teams at Johnson County Community College (JCCC) by focusing on increased attendance and fan engagement while continually improving the overall experience within the guidelines, rules, and regulations of JCCC, the Kansas Jayhawk Community College Conference (KJCCC), and the National Junior College Athletic Association (NJCAA). Required Qualifications: Requires a bachelor's degree and 4+ years of relevant experience. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Current CPR and First Aid Certification required. To be considered for this position we will require an application, resume, and cover letter. Unofficial transcripts are required for all Adjunct faculty and Faculty positions. Position Details: Job duties include but are not limited to: Responsible for all student/community engagement and promotional efforts with JCCC student activity leadership to develop strategies and goals. Coordinate with communications, media production, and event management to ensure the fan experience is a priority at all home athletic events. Write scripts and direct in-game timing and execution of promotions, video board features (where available), music, public address reads, and other elements during the competitive season. Assist with the concept-creation and execution of sport-specific sponsorship elements to create an engaging in-game atmosphere for fans and student-athletes. Develop innovative ways to promote JCCC athletic teams and branding while utilizing emerging technology. Partner with student and campus organizations to drive student engagement and attendance. Assist in the execution of Academic Awards Night, End of Season Banquet, and Hall of Fame events. Prepare and manage external vendor contracts and payments. Collaborate with team members to ensure smooth operations and event success. Design and implement effective social media campaigns and local media marketing. Coordinate all signage designs promoting home contests. Assist with annual budget preparation and track and monitor expenditures. Other duties as assigned. About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm. Mission: JCCC inspires learning to transform lives and strengthen communities. Vision: JCCC will be an innovative leader in equitable student access, learning and success Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator ( ), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, ; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: ,Facsimile: , Email to: . Disclosure: If you need any assistance throughout the search process, please reach out to the . In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting. If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at , or email . To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7ee7ba944f1f4048ac709c3a59286d7f
Physician / Psychiatry / Wisconsin / Permanent / Adult Psychiatrist opening near Milwaukee, WI - Outpatient only, flexible hours M-F Job
Britt Medical Search Waukesha, Wisconsin
Seeking a full-time BE/BC Adult Psychiatrist to join talented team in southeastern Wisconsin, near Milwaukee. Details: Addiction focus preferred First shift Outpatient only Flexible hours Monday through Friday Work on-call, weekend, and holiday shifts required to meet program needs Join a team of psychiatrists, advanced practice providers, registered nurses, psychotherapists, and social workers. Candidate reports to the clinical program director, provides psychiatric evaluations, medical management, consultation with patients, and implements appropriate treatment Technical Skill-Core Competencies: Provides psychiatric evaluation on all new patients and establishes treatment recommendations using age-appropriate techniques Prescribes and manages patient medication and treatment Maintains appropriate, legible, and timely written patient records and submits patient-billing information accurately and on time Supports therapists, as appropriate, in the care of patients or the rendering of services to patients to provide high-quality patient care Attends educational programs to increase professional competence and learn new developments and approaches in psychiatry Experienced or willing to receive training on TMS therapy to cover clinic supervision coverage as needed Compensation & Benefits: Competitive compensation Vacation and CME time Comprehensive benefits including health, dental and vision insurance Company paid life insurance and AD&D insurance Company paid occurrence-based malpractice insurance (includes tail coverage) 401(k) and financial planning Community: Set amid rolling hills and scenic lakes, this welcoming community offers a blend of historic charm, modern convenience, and a strong sense of hometown pride. Residents enjoy beautiful parks, top-rated schools, and a thriving downtown filled with local shops, restaurants, and year-round events. Just a short drive from the cultural and professional opportunities of Milwaukee and within reach of Chicago for weekend getaways, it provides the perfect balance between peaceful suburban living and easy access to big-city amenities. With safe neighborhoods, a strong local economy, and a high quality of life, it's an ideal place to plant roots and enjoy the best of southeastern Wisconsin. APPLY NOW or TEXT Job and email address to 636 - 628 - 2412. Search all of our provider opportunities at: brittmedical DOT com
10/19/2025
Full time
Seeking a full-time BE/BC Adult Psychiatrist to join talented team in southeastern Wisconsin, near Milwaukee. Details: Addiction focus preferred First shift Outpatient only Flexible hours Monday through Friday Work on-call, weekend, and holiday shifts required to meet program needs Join a team of psychiatrists, advanced practice providers, registered nurses, psychotherapists, and social workers. Candidate reports to the clinical program director, provides psychiatric evaluations, medical management, consultation with patients, and implements appropriate treatment Technical Skill-Core Competencies: Provides psychiatric evaluation on all new patients and establishes treatment recommendations using age-appropriate techniques Prescribes and manages patient medication and treatment Maintains appropriate, legible, and timely written patient records and submits patient-billing information accurately and on time Supports therapists, as appropriate, in the care of patients or the rendering of services to patients to provide high-quality patient care Attends educational programs to increase professional competence and learn new developments and approaches in psychiatry Experienced or willing to receive training on TMS therapy to cover clinic supervision coverage as needed Compensation & Benefits: Competitive compensation Vacation and CME time Comprehensive benefits including health, dental and vision insurance Company paid life insurance and AD&D insurance Company paid occurrence-based malpractice insurance (includes tail coverage) 401(k) and financial planning Community: Set amid rolling hills and scenic lakes, this welcoming community offers a blend of historic charm, modern convenience, and a strong sense of hometown pride. Residents enjoy beautiful parks, top-rated schools, and a thriving downtown filled with local shops, restaurants, and year-round events. Just a short drive from the cultural and professional opportunities of Milwaukee and within reach of Chicago for weekend getaways, it provides the perfect balance between peaceful suburban living and easy access to big-city amenities. With safe neighborhoods, a strong local economy, and a high quality of life, it's an ideal place to plant roots and enjoy the best of southeastern Wisconsin. APPLY NOW or TEXT Job and email address to 636 - 628 - 2412. Search all of our provider opportunities at: brittmedical DOT com
Director, Infrastructure and Network Engineering (A01097)
Montgomery College Germantown, Maryland
Job Description Montgomery College, Central Services Campus, has an immediate need for a FT Director, Infrastructure and Network Engineering in the Office of Information Technology. The work schedule is 5 days/40 hours a week. This is a Non-Bargaining, Exempt, grade 39 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is eligible for telework 1 day a week after six months of employment. This eligibility is subject to change based on the needs of the unit. The Director, Infrastructure and Network Engineering position is a strategic and operational leader responsible for overseeing all networking technologies, infrastructure, telephony, facilities technology, and their associated applications within the College. This position plays a pivotal role in shaping the College's technological landscape, driving innovation, and enhancing operational efficiency. This position interacts with staff, administrators, and other stakeholder and vendors in managing applications, infrastructure, and network engineering operations. Duties include but are not limited to: Collaborate with the VP/CIO, peers, and team to develop a vision and direction for long-range planning of the enterprise systems. Lead and directs the overall architecture, design, deployment, utilization and enhancement of the enterprise architecture, data centers, network operating center, data and voice networks, application infrastructure, facilities infrastructure planning, and facilities access and security systems. Lead multiple, complex projects to achieve results within required deadlines, functionality, performance, quality and budget. Manage, mentor, coach and develop managers and staff. Lead the development and evolution of the College's state-of-the-art data center, telecommunications, directory services, storage, server, and practice methodologies to design, extend, and maintain a reliable and robust computing environment. Oversee the improvement of service performance, scalability and reliability by optimizing IT infrastructure, tools, support practices and integration protocols. Keep current of and assess relevant industry and market trends to evaluate their potential impact on the College's strategic priorities and the enterprise technology architecture. Oversee and facilitate the research, evaluation and selection of hardware and software technology and product standards, and design of standard configurations. Responsible for understanding and ensuring compliance with relevant collective bargaining agreements - ensuring employees are led, managed and supervised in accordance with relevant agreement, may be required to participate in employee and labor relations activities such as collective bargaining negotiations, grievance and discipline hearings, labor and management committees and governance councils. Perform other duties as assigned. Required Qualifications: Bachelor's degree. Seven years of IT design and implementation experience, with knowledge in infrastructure and network design, middleware, clustering technologies, servers and storage, cloud technologies, and Active Directory and protocols. Five years of experience supervising or leading professional staff. The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered. Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship Hiring Range: $131,751-$181,143 annually. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $230,535 annually. .Application Process: Click Here to apply online Resumes received by 11/4/25 will be given first consideration. For consideration, you must: Submit a cover letter Include dates of employment in your application or attachment. For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire: Successful completion of a background check and degree verification (if applicable). Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law. Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at or . We require at least two weeks advance notice to enable us to provide the requested accommodation. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco-free and smoke-free workplace. Closing DateOpen Until Filled
10/19/2025
Full time
Job Description Montgomery College, Central Services Campus, has an immediate need for a FT Director, Infrastructure and Network Engineering in the Office of Information Technology. The work schedule is 5 days/40 hours a week. This is a Non-Bargaining, Exempt, grade 39 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is eligible for telework 1 day a week after six months of employment. This eligibility is subject to change based on the needs of the unit. The Director, Infrastructure and Network Engineering position is a strategic and operational leader responsible for overseeing all networking technologies, infrastructure, telephony, facilities technology, and their associated applications within the College. This position plays a pivotal role in shaping the College's technological landscape, driving innovation, and enhancing operational efficiency. This position interacts with staff, administrators, and other stakeholder and vendors in managing applications, infrastructure, and network engineering operations. Duties include but are not limited to: Collaborate with the VP/CIO, peers, and team to develop a vision and direction for long-range planning of the enterprise systems. Lead and directs the overall architecture, design, deployment, utilization and enhancement of the enterprise architecture, data centers, network operating center, data and voice networks, application infrastructure, facilities infrastructure planning, and facilities access and security systems. Lead multiple, complex projects to achieve results within required deadlines, functionality, performance, quality and budget. Manage, mentor, coach and develop managers and staff. Lead the development and evolution of the College's state-of-the-art data center, telecommunications, directory services, storage, server, and practice methodologies to design, extend, and maintain a reliable and robust computing environment. Oversee the improvement of service performance, scalability and reliability by optimizing IT infrastructure, tools, support practices and integration protocols. Keep current of and assess relevant industry and market trends to evaluate their potential impact on the College's strategic priorities and the enterprise technology architecture. Oversee and facilitate the research, evaluation and selection of hardware and software technology and product standards, and design of standard configurations. Responsible for understanding and ensuring compliance with relevant collective bargaining agreements - ensuring employees are led, managed and supervised in accordance with relevant agreement, may be required to participate in employee and labor relations activities such as collective bargaining negotiations, grievance and discipline hearings, labor and management committees and governance councils. Perform other duties as assigned. Required Qualifications: Bachelor's degree. Seven years of IT design and implementation experience, with knowledge in infrastructure and network design, middleware, clustering technologies, servers and storage, cloud technologies, and Active Directory and protocols. Five years of experience supervising or leading professional staff. The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered. Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship Hiring Range: $131,751-$181,143 annually. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $230,535 annually. .Application Process: Click Here to apply online Resumes received by 11/4/25 will be given first consideration. For consideration, you must: Submit a cover letter Include dates of employment in your application or attachment. For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire: Successful completion of a background check and degree verification (if applicable). Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law. Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at or . We require at least two weeks advance notice to enable us to provide the requested accommodation. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco-free and smoke-free workplace. Closing DateOpen Until Filled
Human Resources Coordinator, HRBP Team
Kennesaw State University Kennesaw, Georgia
Job Title: Human Resources Coordinator, HRBP Team Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 291017 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1. Coordinates the on/off boarding processes for all employees 2. Manages the I-9 documentation, E-verify submission, and other new hire processes ensuring timely completion and compliance with state, federal law and USG and KSU policy 3. Manages the one-on-one scheduling of appointment for assisting new student hires outside of normal schedule 4. Participates and may lead new employee orientation including but not limited to the set-up, preparation of handouts/documents, present and assistance on tours, to attendees and presenters 5. Coordinates, completes and files employee worker s compensation claims, communicating with employee and/or manager to ensure validity of information 6. Reviews and responds to unemployment claims 7. Submits employee name changes including the validation of supporting documentation 8. Assist HR Generalists and HR Business Partners in various tasks DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES : Must obtain and maintain public notary status Ability to successfully interact with a multicultural community comprised of individuals/groups from an array of backgrounds, identities, experiences, and communication styles Job Summary Provides comprehensive support to the human resources team and assigned unit(s), ensuring efficient HR operations. This role involves coordination of HR processes, handling administrative tasks, on/off boarding employees, HRIS management, workers' compensation, unemployment inquiries, providing general guidance on policies and procedures and other related HR functions and special projects. When assigned, serves as first point of contact for initial questions for designated unit(s). Ensures compliance with university, state, federal and other regulatory rules, policies and procedures. Maintains a high level of accuracy, timeliness, and confidentiality. The HR Coordinator will play a crucial role in facilitating effective communication and service delivery within the HR department and to the university community. Responsibilities KEY RESPONSIBILITIES: 1. Coordinates tasks and processing of assigned HR function, including onboarding and offboarding 2. Manages and verifies documentation processes, whether in the collection of I-9 documentation, E-verify submission, policy and procedure acknowledgements, or other new hire paperwork, or in the validation prior to processing of the employee record 3. May assist with new employee orientation 4. Manage the offboarding process, ensuring proper documentation for terminations and exit procedures to include exit surveys 5. Process HR and MSS transactions such as new hires, transfers, promotions, terminations, name changes and/or changes in job classifications ensuring timeliness, accuracy and compliance with university policies and procedures 6. Ensures relevant HR knowledgebase is current and accurate 7. Provide general guidance on locating relevant HR policies and procedures on the university and USG websites 8. Assist employees, including managers in understanding and applying HR policies and addressing inquiries related to HR processes, including net ID issues 9. Process and respond to unemployment claims in accordance with university policies and state regulations while maintaining records and documentation related to the claims 10. Coordinates other functions directly related to the assigned area such as employee worker s compensation claims, unemployment claims, validation of position and employee data, and ensure timely processing and documentation of each 11. Serve as a point of contact for employees and managers regarding worker s compensation inquiries 12. Assists routinely with highly sensitive or confidential matters, while maintaining discretion as appropriate 13. Schedule and conduct tier 1 exit interviews for departing employees and document feedback and provide reports to HRBPs and the Director of HRBPs. 14. Provides compliant-based responses to ongoing employee HR inquiries Required Qualifications Educational Requirements Associate's degree from an accredited institution of higher education or an equivalent combination of education and experience Required Experience Two (2) years of human resources or related experience Preferred Qualifications Preferred Educational Qualifications Undergraduate or Advanced degree from an accredited institution of higher education Preferred Experience Higher education human resources experience Proposed Salary The budgeted salary range is $21.63 to $26.44 per hour.Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits. Knowledge, Skills, & Abilities ABILITIES Demonstrates trustworthiness and responsible behavior Able to interpret and execute policies and procedures Able to establish and maintain effective working relationships Able to work independently and collaboratively with others within and outside Human Resources Able to maintain a high level of confidentiality and discretion when handling sensitive and confidential information Able to regularly and continuously exercise administrative judgment and assume responsibility for decisions, consequences, and results Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Working knowledge of federal, state, and local laws and regulations in human resources. SKILLS Strong customer service-oriented approach and ability to effectively communicate with all levels of department personnel Excellent interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite and HRIS systems) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position click apply for full job details
10/19/2025
Full time
Job Title: Human Resources Coordinator, HRBP Team Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 291017 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1. Coordinates the on/off boarding processes for all employees 2. Manages the I-9 documentation, E-verify submission, and other new hire processes ensuring timely completion and compliance with state, federal law and USG and KSU policy 3. Manages the one-on-one scheduling of appointment for assisting new student hires outside of normal schedule 4. Participates and may lead new employee orientation including but not limited to the set-up, preparation of handouts/documents, present and assistance on tours, to attendees and presenters 5. Coordinates, completes and files employee worker s compensation claims, communicating with employee and/or manager to ensure validity of information 6. Reviews and responds to unemployment claims 7. Submits employee name changes including the validation of supporting documentation 8. Assist HR Generalists and HR Business Partners in various tasks DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES : Must obtain and maintain public notary status Ability to successfully interact with a multicultural community comprised of individuals/groups from an array of backgrounds, identities, experiences, and communication styles Job Summary Provides comprehensive support to the human resources team and assigned unit(s), ensuring efficient HR operations. This role involves coordination of HR processes, handling administrative tasks, on/off boarding employees, HRIS management, workers' compensation, unemployment inquiries, providing general guidance on policies and procedures and other related HR functions and special projects. When assigned, serves as first point of contact for initial questions for designated unit(s). Ensures compliance with university, state, federal and other regulatory rules, policies and procedures. Maintains a high level of accuracy, timeliness, and confidentiality. The HR Coordinator will play a crucial role in facilitating effective communication and service delivery within the HR department and to the university community. Responsibilities KEY RESPONSIBILITIES: 1. Coordinates tasks and processing of assigned HR function, including onboarding and offboarding 2. Manages and verifies documentation processes, whether in the collection of I-9 documentation, E-verify submission, policy and procedure acknowledgements, or other new hire paperwork, or in the validation prior to processing of the employee record 3. May assist with new employee orientation 4. Manage the offboarding process, ensuring proper documentation for terminations and exit procedures to include exit surveys 5. Process HR and MSS transactions such as new hires, transfers, promotions, terminations, name changes and/or changes in job classifications ensuring timeliness, accuracy and compliance with university policies and procedures 6. Ensures relevant HR knowledgebase is current and accurate 7. Provide general guidance on locating relevant HR policies and procedures on the university and USG websites 8. Assist employees, including managers in understanding and applying HR policies and addressing inquiries related to HR processes, including net ID issues 9. Process and respond to unemployment claims in accordance with university policies and state regulations while maintaining records and documentation related to the claims 10. Coordinates other functions directly related to the assigned area such as employee worker s compensation claims, unemployment claims, validation of position and employee data, and ensure timely processing and documentation of each 11. Serve as a point of contact for employees and managers regarding worker s compensation inquiries 12. Assists routinely with highly sensitive or confidential matters, while maintaining discretion as appropriate 13. Schedule and conduct tier 1 exit interviews for departing employees and document feedback and provide reports to HRBPs and the Director of HRBPs. 14. Provides compliant-based responses to ongoing employee HR inquiries Required Qualifications Educational Requirements Associate's degree from an accredited institution of higher education or an equivalent combination of education and experience Required Experience Two (2) years of human resources or related experience Preferred Qualifications Preferred Educational Qualifications Undergraduate or Advanced degree from an accredited institution of higher education Preferred Experience Higher education human resources experience Proposed Salary The budgeted salary range is $21.63 to $26.44 per hour.Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits. Knowledge, Skills, & Abilities ABILITIES Demonstrates trustworthiness and responsible behavior Able to interpret and execute policies and procedures Able to establish and maintain effective working relationships Able to work independently and collaboratively with others within and outside Human Resources Able to maintain a high level of confidentiality and discretion when handling sensitive and confidential information Able to regularly and continuously exercise administrative judgment and assume responsibility for decisions, consequences, and results Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Working knowledge of federal, state, and local laws and regulations in human resources. SKILLS Strong customer service-oriented approach and ability to effectively communicate with all levels of department personnel Excellent interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite and HRIS systems) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position click apply for full job details
Sales Manager
Great Wolf Lodge Baraboo, Wisconsin
Pay : $60000 per year - $65000 per year This position is bonus eligible At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Essential Duties & Responsibilities Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off-peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast response time, exceptional sales skills and diligent client service Represent Great Wolf at local and regional trade and travel shows in accordance with Lodge strategy to promote Groups brand and uncover new opportunities Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings. Build and maintain key client relationships, generating repeat business and lifetime value Prepare compelling group proposals, sales materials and contracts that result in sales wins Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio visual Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression Create and update quarterly sales action plans outlining business development objectives and market segment strategy Provide consultation/advice to clients on all aspects of lodge's facilities and services when proposing and contracting groups and events Monitors room blocks and communicates with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Basic Qualifications & Skills Bachelors degree in hotel/hospitality or related field, or equivalent combination of education/experience Minimum 4 years in sales with specific experience in hospitality event/conference sales Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $60000 per year - $65000 per year annual base salary An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Required Preferred Job Industries Other
10/19/2025
Full time
Pay : $60000 per year - $65000 per year This position is bonus eligible At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Essential Duties & Responsibilities Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off-peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast response time, exceptional sales skills and diligent client service Represent Great Wolf at local and regional trade and travel shows in accordance with Lodge strategy to promote Groups brand and uncover new opportunities Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings. Build and maintain key client relationships, generating repeat business and lifetime value Prepare compelling group proposals, sales materials and contracts that result in sales wins Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio visual Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression Create and update quarterly sales action plans outlining business development objectives and market segment strategy Provide consultation/advice to clients on all aspects of lodge's facilities and services when proposing and contracting groups and events Monitors room blocks and communicates with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Basic Qualifications & Skills Bachelors degree in hotel/hospitality or related field, or equivalent combination of education/experience Minimum 4 years in sales with specific experience in hospitality event/conference sales Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $60000 per year - $65000 per year annual base salary An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Required Preferred Job Industries Other
University of California, Berkeley
Associate Director of Elementary Camps and Family Learning (4168U), Lawrence Hall of Science - 8193
University of California, Berkeley Berkeley, California
Associate Director of Elementary Camps and Family Learning (4168U), Lawrence Hall of Science - 8193 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 100,000 visitors each year to programs and events onsite and hundreds of thousands more in schools and community settings across Northern California. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance equity and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary The Associate Director of Family Learning and Elementary Programs leads the development, implementation, and continuous improvement of dynamic learning experiences for children in grades K-5 and their families. This role ensures that seasonal camps and year-round family programming are inclusive, joyful, and rooted in research- based practices that center curiosity, community, and equity. Reporting to the Director of Program Leadership and Impact, this position is responsible for overseeing the full lifecycle of elementary camp operations - from program design and educator preparation to enrollment strategies and evaluation. The Associate Director also drives the strategy for family learning events that invite multigenerational audiences to engage with science together, while coordinating meaningful evaluation and impact efforts to inform future planning. As a key leader within the public engagement team, the Associate Director collaborates with internal teams across exhibitions, learning design, visitor experience, and operations, as well as external partners and families, to shape offerings that are mission-aligned and responsive to community interests. This role supports a team of staff and seasonal educators and plays a critical role in ensuring that our elementary and family programs reflect the values of cultural responsiveness, access, and educational excellence. This position is on-site (non-hybrid) and requires some work on evenings, weekends, and holidays. Application Review Date The First Review Date for this job is: 10/30/2025. Responsibilities Program Operations and LogisticsManages the day-to-day operations of elementary camp programs to ensure smooth and efficient delivery. Responsibilities include coordinating staff schedules, assigning teaching spaces, overseeing daily setup and cleanup, managing supplies and materials, and responding promptly to operational challenges or emergencies to maintain program quality and participant safety.Coordinates transportation logistics by planning bus schedules and routes, liaising with transportation providers, and communicating with families and staff to ensure timely and safe student pick-up and drop-off.Tracks registration and enrollment data continuously, monitoring attendance patterns and trends to forecast demand. Adjusts staffing levels, student group assignments, and facility usage to maintain compliance with staff-to-student ratio requirements and optimize program delivery. Collaborates with program leaders to manage waitlists and accommodate last-minute changes.Collaborates closely with the Director of Business Strategy and the Marketing team to develop and implement targeted marketing and outreach campaigns. Supports efforts to increase program visibility, drive registrations, and achieve revenue goals through strategic communications and community engagement.Maintains comprehensive documentation of all operational procedures, registration processes, safety protocols, and compliance requirements. Ensures all program activities adhere to institutional policies, regulatory standards, and best practices for educational programming and child safety.Recruits, screens, and selects qualified course and program instructors to meet program needs and standards. Conducts comprehensive orientation and training to ensure instructors are well-prepared to deliver curriculum effectively. Provides ongoing supervision through regular performance evaluations, feedback sessions, and professional development opportunities to maintain instructional quality and alignment with program goals. Addresses performance issues promptly and supports instructor growth to enhance participant experience.Participates in the development of strategic marketing and fundraising plans by identifying target audiences, analyzing market trends, and contributing to goal-setting. Collaborates with cross-functional teams to align outreach efforts with organizational priorities and maximize program visibility and funding opportunities.Actively participates in the long-range strategic planning and development of public educational programs, contributing insights and recommendations to support program growth, community engagement, and alignment with organizational goals.Identifies, recruits, and evaluates prospective program partnerships to expand educational offerings and strengthen community engagement. Assesses partnership opportunities based on alignment with organizational goals, resource capacity, and potential impact, fostering collaborative relationships that support program success.Required Qualifications Demonstrated ability to design, revise, and implement developmentally appropriate STEM learning experiences for children and families, aligned with research-based practices and community interests.Proven experience recruiting, training, and supervising a diverse team of educators, interns, and volunteers, with a focus on inclusive practices, performance feedback, and professional development.Strong organizational and project management skills to lead scheduling, staffing plans, and long-term strategy for seasonal and annual programming.Ability to collect, analyze, and apply participant data and evaluation findings to improve program quality, measure impact, and communicate results internally and externally.Thorough understanding of how to achieve program goals in coordination with other departments - such as Marketing, Business Strategy, Visitor Experience, and Operations - while adhering to university policies and compliance requirements.Excellent verbal, written, and interpersonal communication skills, with the ability to clearly present ideas, lead meetings, and connect with audiences ranging from UC staff to public visitors and community partners.Experience working with marketing or outreach teams to develop enrollment strategies, track sales goals, and align program offerings with audience needs and institutional revenue targetsAbility to create and manage program budgets, forecast revenue, monitor expenditures, and reconcile costs in alignment with financial sustainability and strategic priorities.Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.Continuing education in a related field required, including early childhood education, family learning, child development, STEM education or informal education or equivalent experience.Bachelor's degree in related area and/or equivalent experience/training. . click apply for full job details
10/19/2025
Full time
Associate Director of Elementary Camps and Family Learning (4168U), Lawrence Hall of Science - 8193 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 100,000 visitors each year to programs and events onsite and hundreds of thousands more in schools and community settings across Northern California. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance equity and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary The Associate Director of Family Learning and Elementary Programs leads the development, implementation, and continuous improvement of dynamic learning experiences for children in grades K-5 and their families. This role ensures that seasonal camps and year-round family programming are inclusive, joyful, and rooted in research- based practices that center curiosity, community, and equity. Reporting to the Director of Program Leadership and Impact, this position is responsible for overseeing the full lifecycle of elementary camp operations - from program design and educator preparation to enrollment strategies and evaluation. The Associate Director also drives the strategy for family learning events that invite multigenerational audiences to engage with science together, while coordinating meaningful evaluation and impact efforts to inform future planning. As a key leader within the public engagement team, the Associate Director collaborates with internal teams across exhibitions, learning design, visitor experience, and operations, as well as external partners and families, to shape offerings that are mission-aligned and responsive to community interests. This role supports a team of staff and seasonal educators and plays a critical role in ensuring that our elementary and family programs reflect the values of cultural responsiveness, access, and educational excellence. This position is on-site (non-hybrid) and requires some work on evenings, weekends, and holidays. Application Review Date The First Review Date for this job is: 10/30/2025. Responsibilities Program Operations and LogisticsManages the day-to-day operations of elementary camp programs to ensure smooth and efficient delivery. Responsibilities include coordinating staff schedules, assigning teaching spaces, overseeing daily setup and cleanup, managing supplies and materials, and responding promptly to operational challenges or emergencies to maintain program quality and participant safety.Coordinates transportation logistics by planning bus schedules and routes, liaising with transportation providers, and communicating with families and staff to ensure timely and safe student pick-up and drop-off.Tracks registration and enrollment data continuously, monitoring attendance patterns and trends to forecast demand. Adjusts staffing levels, student group assignments, and facility usage to maintain compliance with staff-to-student ratio requirements and optimize program delivery. Collaborates with program leaders to manage waitlists and accommodate last-minute changes.Collaborates closely with the Director of Business Strategy and the Marketing team to develop and implement targeted marketing and outreach campaigns. Supports efforts to increase program visibility, drive registrations, and achieve revenue goals through strategic communications and community engagement.Maintains comprehensive documentation of all operational procedures, registration processes, safety protocols, and compliance requirements. Ensures all program activities adhere to institutional policies, regulatory standards, and best practices for educational programming and child safety.Recruits, screens, and selects qualified course and program instructors to meet program needs and standards. Conducts comprehensive orientation and training to ensure instructors are well-prepared to deliver curriculum effectively. Provides ongoing supervision through regular performance evaluations, feedback sessions, and professional development opportunities to maintain instructional quality and alignment with program goals. Addresses performance issues promptly and supports instructor growth to enhance participant experience.Participates in the development of strategic marketing and fundraising plans by identifying target audiences, analyzing market trends, and contributing to goal-setting. Collaborates with cross-functional teams to align outreach efforts with organizational priorities and maximize program visibility and funding opportunities.Actively participates in the long-range strategic planning and development of public educational programs, contributing insights and recommendations to support program growth, community engagement, and alignment with organizational goals.Identifies, recruits, and evaluates prospective program partnerships to expand educational offerings and strengthen community engagement. Assesses partnership opportunities based on alignment with organizational goals, resource capacity, and potential impact, fostering collaborative relationships that support program success.Required Qualifications Demonstrated ability to design, revise, and implement developmentally appropriate STEM learning experiences for children and families, aligned with research-based practices and community interests.Proven experience recruiting, training, and supervising a diverse team of educators, interns, and volunteers, with a focus on inclusive practices, performance feedback, and professional development.Strong organizational and project management skills to lead scheduling, staffing plans, and long-term strategy for seasonal and annual programming.Ability to collect, analyze, and apply participant data and evaluation findings to improve program quality, measure impact, and communicate results internally and externally.Thorough understanding of how to achieve program goals in coordination with other departments - such as Marketing, Business Strategy, Visitor Experience, and Operations - while adhering to university policies and compliance requirements.Excellent verbal, written, and interpersonal communication skills, with the ability to clearly present ideas, lead meetings, and connect with audiences ranging from UC staff to public visitors and community partners.Experience working with marketing or outreach teams to develop enrollment strategies, track sales goals, and align program offerings with audience needs and institutional revenue targetsAbility to create and manage program budgets, forecast revenue, monitor expenditures, and reconcile costs in alignment with financial sustainability and strategic priorities.Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.Continuing education in a related field required, including early childhood education, family learning, child development, STEM education or informal education or equivalent experience.Bachelor's degree in related area and/or equivalent experience/training. . click apply for full job details
TRIO Program Director
University of North Carolina at Asheville Asheville, North Carolina
UNC Asheville Overview: Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community. UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Position Type: EHRA Staff Title: TRIO Program Director Position Number: 001465 Recruitment Range: $58,000-$63,000 Work Schedule and Hours: Typical office hours are Monday-Friday from 8:00 a.m. to 5:00 p.m. Additional work on evenings and weekends may be required during peak times throughout the academic year. Full-Time / Part-Time: Full-Time Months per Year: 12 Months Position Summary: UNCA seeks an experienced professional to serve as Director for the TRIO Student Support Services Program. TRIO is a U.S. Department of Education grant-funded program, providing comprehensive academic support services to college students with a range of academic needs and are first-generation college, low income, and/or have a disability. The Director will lead the development, implementation, administration, and activities of the program in accordance with federal regulations and grant objectives. This position will also maintain a student case load as well as allocate appropriate case load assignments to project staff. This is a grant funded position that is contingent upon annual funding renewal, with an anticipated end date of September 30, 2030. FLSA: Exempt Required Education/Experience/Skills: Master's Degree in Higher Education, Psychology, Counseling, College Student Personnel, or a related field and at least 3-5-years of experience in a higher education setting. Candidates with a Bachelor's Degree and equivalent experience may also be considered. Preferred Education/Experience/Skills: Experience working in academic student services such as academic advising, accessibility, first-year programs, minority or first-generation student programs. Experience with overseeing TRIO SSS programs and an understanding of the federal laws and regulations governing those programs. Experience with Banner, Moodle, Google Apps, Bluemen System, and CIVITAS is highly desirable as is experience managing significant state and/or discretionary budgets. Knowledge, Skills and Abilities : Excellent written and interpersonal communication skills. Ability to manage multiple, competing task and prioritize projects in a complex environment while maintaining attention to details. Knowledge of common academic barriers for first-generation, low-income students and students with disabilities and how to address them. Ability to develop effective support programs for TRIO participants and to partner efficiently with Admissions, Student Affairs, and other campus units to recruit and retain program participants. Special Instructions to the Applicant: Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Posting Number: E0530 Posting date: 10/16/2025 Closing date: 10/31/2025 Open Until Filled: No
10/19/2025
Full time
UNC Asheville Overview: Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community. UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Position Type: EHRA Staff Title: TRIO Program Director Position Number: 001465 Recruitment Range: $58,000-$63,000 Work Schedule and Hours: Typical office hours are Monday-Friday from 8:00 a.m. to 5:00 p.m. Additional work on evenings and weekends may be required during peak times throughout the academic year. Full-Time / Part-Time: Full-Time Months per Year: 12 Months Position Summary: UNCA seeks an experienced professional to serve as Director for the TRIO Student Support Services Program. TRIO is a U.S. Department of Education grant-funded program, providing comprehensive academic support services to college students with a range of academic needs and are first-generation college, low income, and/or have a disability. The Director will lead the development, implementation, administration, and activities of the program in accordance with federal regulations and grant objectives. This position will also maintain a student case load as well as allocate appropriate case load assignments to project staff. This is a grant funded position that is contingent upon annual funding renewal, with an anticipated end date of September 30, 2030. FLSA: Exempt Required Education/Experience/Skills: Master's Degree in Higher Education, Psychology, Counseling, College Student Personnel, or a related field and at least 3-5-years of experience in a higher education setting. Candidates with a Bachelor's Degree and equivalent experience may also be considered. Preferred Education/Experience/Skills: Experience working in academic student services such as academic advising, accessibility, first-year programs, minority or first-generation student programs. Experience with overseeing TRIO SSS programs and an understanding of the federal laws and regulations governing those programs. Experience with Banner, Moodle, Google Apps, Bluemen System, and CIVITAS is highly desirable as is experience managing significant state and/or discretionary budgets. Knowledge, Skills and Abilities : Excellent written and interpersonal communication skills. Ability to manage multiple, competing task and prioritize projects in a complex environment while maintaining attention to details. Knowledge of common academic barriers for first-generation, low-income students and students with disabilities and how to address them. Ability to develop effective support programs for TRIO participants and to partner efficiently with Admissions, Student Affairs, and other campus units to recruit and retain program participants. Special Instructions to the Applicant: Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Posting Number: E0530 Posting date: 10/16/2025 Closing date: 10/31/2025 Open Until Filled: No
Director Demand Generation
Quantum Health
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
10/19/2025
Full time
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
University of California, Berkeley
Student Support Coordinator (4555C), Disabled Students Program - 81247
University of California, Berkeley Berkeley, California
Student Support Coordinator (4555C), Disabled Students Program - 81247 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Disabled Students' Program (DSP) is recognized for its commitment to ensuring that all students with disabilities have equal access to educational opportunities at UC Berkeley and helps students to achieve academic success through its programs. DSP provides a wide array of legally mandated services to students with disabilities and consists of approximately 50 FTE, serves over 6500 students, and hires over 400 service providers and student volunteers to provide educational support to this growing population. The unit has an annual operating budget of approximately $3.5 million in state and permanent funding, while gifts and endowments add to that total. DSP is also responsible for administering a Department of Education TRIO Student Support Services federal grant. DSP is dedicated to excellence in service and we welcome interested persons who are committed to disability access to consider applying for employment with DSP. Position Summary The DSP Scholars Service Support Coordinator job summary under the Director supervision, support DSP Scholars Students Support Services objectives through coordinating financial literacy, career, and personal/cultural enrichment activities and workshops, managing financial literacy program, managing media outlets, creating website design and branding for the program, data collection, entry, maintenance, analysis, and reporting activities while ensuring security of confidential information for the DSP Scholars Student Support Services Program. Essential functions include coordinating TRIO academic, social and cultural activities and workshops, managing financial literacy program, assisting with creating website design and branding for the program, collecting, organizing, entering, maintaining and verifying information within all DSP Scholars SSS specific database systems for the participants within the Student Support Services Program. While maintaining confidential FERPA-program files on all participants, activities, and services provided. Also, assemble, and maintain systems for collection, aggregation, and reporting of data required for compliance with the U.S. Department of Education and other accountability processes. Assist with the Department of Education Annual Performance Report. Assist the Director in statistical reporting and report generation. Create necessary evaluative reports as needed. Application Review Date The First Review Date for this job is: 10/13/2025. Responsibilities Coordination of Student Services and Support Research student financial resources and literacy issues; develop curriculum and deliver the DSP Scholars financial literacy education content, products, and services; assess the financial literacy partners, products, and services to provide credible personal money management education to post-secondary students, administrators, staff and faculty and other audiences as required. Teach DSP Scholars about budgeting, saving, banking, credit, housing, and identity theft through conducting workshops and information sessions. Develops and implements strategies to support and foster financial literacy among students and staff. Develops partnerships with campus staff and the student finance team to promote financial literacy initiatives/programs and provide training workshops. Provide financial coaching for individuals to help them reach their financial goals. This may include helping students improve their credit score, develop assets, and learn how to use financial services. Administration and Organization: Works with students' services staff and other members of the DSP Scholars staff to identify populations of students who are most at risk of not completing their educational goals (e.g., students who do not meet standards of progress) and designs and provides financial literacy activities to improve student retention. In collaboration with the Financial Aid Office, the California Department of Rehabilitation (DOR) develops communication and information strategies for the Financial Literacy Program for students. FLC helps students find appropriate referrals, both internally and externally and tracks those referrals in an Excel spreadsheet or other tracking management systems. Help build positive relations within the team and external parties, including collaborating with key campus stakeholders such as the Financial Aid and Scholarships Office, specifically Bears for Financial Success, Other Student Support Services (Transfer Classic SSS, and STEM). Provide a welcoming and safe environment for students and staff to succeed in the Scholars program. Support students, staff, and faculty by attending and participating in campus events. Maintain accurate record keeping of the student's counseling and coaching sessions and prepare reports about their activities. Ensures compliance with US Department of Education policies and grant guidelines. Prepares progress reports to document project activities. In collaboration with Financial Aid, tracks and measures student outcomes (e.g., assessment of financial literacy learning). Manages the DSP Scholars calendar of events and provides conference, event, and workshop support. Ensuring technology is used correctly for all operations, equipment is set up and in functional condition, and space and online platforms are coordinated when needed. Provide administrative support to the DSP Scholar Program and create necessary evaluative reports. Work with Learning Specialist and the Director to produce monthly newsletter and coordinate use of the Slottman Hall Unit One for program activities and operational hours. Outreach and Recruitment Under the direction of the DSP Scholar Director and Learning Specialist, help recruit participants by participating in on-campus recruitment events, completing interviews, and creating student success plans. Manage TRIO social media accounts and platforms. Create fliers/announcements, upload pictures, and ensure all program information stays current, relevant, and up to date. Work with the DSP Web development team to keep the DSP Scholars web pages current, accessible, and uniform. Become a resource for staff and students by familiarizing them with campus and community resources and broadly sharing them. Recruit students to participate in workshops and events and follow up to assess effectiveness and interest. Participation, Training, Other: Participate in one-on-one meetings with supervisors, team meetings, and training, including weekly team meetings with staff, mid-semester and semester review team meetings, and training and professional development as applicable. Participate in ongoing Trio Priority training, DSP Scholars, People & Culture, and Information technology training. Participate in committees as assigned and other duties assigned. Coordinates and delivers Financial Education and coaching services to UC Berkeley DSP Scholars. Coordinates other DSP Scholars Program deliverables for Financial Education Activities. Seeks to integrate and promote other asset-building services to amplify the tracking and success of the Students and Families Economic Empowerment initiative at UC Berkeley. Required Qualifications Participate in community development collaboratives, research and develop new programming, and assist in the rollout of new initiatives. Advanced level of written and oral communication skills. Must be accurate and detail-oriented, with strong organizational and time management skills, with the ability to prioritize competing duties in a complex and fast-paced environment. Superior customer service skills. Ability to work independently, collaboratively and the ability to keep client's information confidential, work flexible hours (occasional evenings and weekends). Excellent database management knowledge, report generation skills, and records maintenance skills. Experience in planning and organizing events. . click apply for full job details
10/19/2025
Full time
Student Support Coordinator (4555C), Disabled Students Program - 81247 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Disabled Students' Program (DSP) is recognized for its commitment to ensuring that all students with disabilities have equal access to educational opportunities at UC Berkeley and helps students to achieve academic success through its programs. DSP provides a wide array of legally mandated services to students with disabilities and consists of approximately 50 FTE, serves over 6500 students, and hires over 400 service providers and student volunteers to provide educational support to this growing population. The unit has an annual operating budget of approximately $3.5 million in state and permanent funding, while gifts and endowments add to that total. DSP is also responsible for administering a Department of Education TRIO Student Support Services federal grant. DSP is dedicated to excellence in service and we welcome interested persons who are committed to disability access to consider applying for employment with DSP. Position Summary The DSP Scholars Service Support Coordinator job summary under the Director supervision, support DSP Scholars Students Support Services objectives through coordinating financial literacy, career, and personal/cultural enrichment activities and workshops, managing financial literacy program, managing media outlets, creating website design and branding for the program, data collection, entry, maintenance, analysis, and reporting activities while ensuring security of confidential information for the DSP Scholars Student Support Services Program. Essential functions include coordinating TRIO academic, social and cultural activities and workshops, managing financial literacy program, assisting with creating website design and branding for the program, collecting, organizing, entering, maintaining and verifying information within all DSP Scholars SSS specific database systems for the participants within the Student Support Services Program. While maintaining confidential FERPA-program files on all participants, activities, and services provided. Also, assemble, and maintain systems for collection, aggregation, and reporting of data required for compliance with the U.S. Department of Education and other accountability processes. Assist with the Department of Education Annual Performance Report. Assist the Director in statistical reporting and report generation. Create necessary evaluative reports as needed. Application Review Date The First Review Date for this job is: 10/13/2025. Responsibilities Coordination of Student Services and Support Research student financial resources and literacy issues; develop curriculum and deliver the DSP Scholars financial literacy education content, products, and services; assess the financial literacy partners, products, and services to provide credible personal money management education to post-secondary students, administrators, staff and faculty and other audiences as required. Teach DSP Scholars about budgeting, saving, banking, credit, housing, and identity theft through conducting workshops and information sessions. Develops and implements strategies to support and foster financial literacy among students and staff. Develops partnerships with campus staff and the student finance team to promote financial literacy initiatives/programs and provide training workshops. Provide financial coaching for individuals to help them reach their financial goals. This may include helping students improve their credit score, develop assets, and learn how to use financial services. Administration and Organization: Works with students' services staff and other members of the DSP Scholars staff to identify populations of students who are most at risk of not completing their educational goals (e.g., students who do not meet standards of progress) and designs and provides financial literacy activities to improve student retention. In collaboration with the Financial Aid Office, the California Department of Rehabilitation (DOR) develops communication and information strategies for the Financial Literacy Program for students. FLC helps students find appropriate referrals, both internally and externally and tracks those referrals in an Excel spreadsheet or other tracking management systems. Help build positive relations within the team and external parties, including collaborating with key campus stakeholders such as the Financial Aid and Scholarships Office, specifically Bears for Financial Success, Other Student Support Services (Transfer Classic SSS, and STEM). Provide a welcoming and safe environment for students and staff to succeed in the Scholars program. Support students, staff, and faculty by attending and participating in campus events. Maintain accurate record keeping of the student's counseling and coaching sessions and prepare reports about their activities. Ensures compliance with US Department of Education policies and grant guidelines. Prepares progress reports to document project activities. In collaboration with Financial Aid, tracks and measures student outcomes (e.g., assessment of financial literacy learning). Manages the DSP Scholars calendar of events and provides conference, event, and workshop support. Ensuring technology is used correctly for all operations, equipment is set up and in functional condition, and space and online platforms are coordinated when needed. Provide administrative support to the DSP Scholar Program and create necessary evaluative reports. Work with Learning Specialist and the Director to produce monthly newsletter and coordinate use of the Slottman Hall Unit One for program activities and operational hours. Outreach and Recruitment Under the direction of the DSP Scholar Director and Learning Specialist, help recruit participants by participating in on-campus recruitment events, completing interviews, and creating student success plans. Manage TRIO social media accounts and platforms. Create fliers/announcements, upload pictures, and ensure all program information stays current, relevant, and up to date. Work with the DSP Web development team to keep the DSP Scholars web pages current, accessible, and uniform. Become a resource for staff and students by familiarizing them with campus and community resources and broadly sharing them. Recruit students to participate in workshops and events and follow up to assess effectiveness and interest. Participation, Training, Other: Participate in one-on-one meetings with supervisors, team meetings, and training, including weekly team meetings with staff, mid-semester and semester review team meetings, and training and professional development as applicable. Participate in ongoing Trio Priority training, DSP Scholars, People & Culture, and Information technology training. Participate in committees as assigned and other duties assigned. Coordinates and delivers Financial Education and coaching services to UC Berkeley DSP Scholars. Coordinates other DSP Scholars Program deliverables for Financial Education Activities. Seeks to integrate and promote other asset-building services to amplify the tracking and success of the Students and Families Economic Empowerment initiative at UC Berkeley. Required Qualifications Participate in community development collaboratives, research and develop new programming, and assist in the rollout of new initiatives. Advanced level of written and oral communication skills. Must be accurate and detail-oriented, with strong organizational and time management skills, with the ability to prioritize competing duties in a complex and fast-paced environment. Superior customer service skills. Ability to work independently, collaboratively and the ability to keep client's information confidential, work flexible hours (occasional evenings and weekends). Excellent database management knowledge, report generation skills, and records maintenance skills. Experience in planning and organizing events. . click apply for full job details

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